We are currently recruiting a Home Ownership Property Specialist to join us! Within this role, you will help to deliver high quality, customer focused services across our homeownership porfolio. You'll manage properties, support residents, drive service improvements, and build trusted relationships that enable successful, long-term homeownership. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Manage a diverse homeownership portfolio across multiple tenures including leasehold, shared ownership, intermediate and market rents. Deliver core functions including resales, onboarding, staircasing, renewals, and tenancy resolution Apply lease and tenancy agreements accurately in operational decisions Engage proactively with customers, partners, and internal teams to deliver high-quality service Promote sustainable homeownership through targeted campaigns and support Lead Section 20 consultations and ensure financial compliance and recoverability Support service charge budgets and monitor income streams and tribunal risk Maintain accurate records and contribute to performance reporting Assist with policy reviews and drive continuous service improvement Provide guidance and support to colleagues across the team About you Bring ambition to improve leasehold and homeownership services with integrity and care Confidently manage customer expectations around service charges, leases, and income Take ownership of complex cases and see them through to resolution Adapt quickly to shifting priorities in a fast-paced property environment Empower colleagues and champion consistently customer-focused delivery Requirements A customer-first approach with a focus on service quality and impact Knowledge of housing management, tenures, and leasehold processes Understanding of housing legislation and service charge principles Strong communication skills for handling queries and formal correspondence Resilience and empathy in managing sensitive situations Excellent organisational skills and ability to manage competing priorities Confidence to assist leadership and deputise when needed Applicants must have the right to work in the UK, we are not able to provide visa sponsorship. A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits Starting salary of £37,125 which increases with service up-to £40,580 per year (Pay award due in April) Social Housing Pension Scheme with up-to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Agile and hybrid working Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support Join Our Team! We're looking for great people to join us! At Incommunities , we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger . Based in Bradford , a city known for its rich cultural diversity, we serve vibrant communities . As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives . Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer , committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation , recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!
08/01/2026
Full time
We are currently recruiting a Home Ownership Property Specialist to join us! Within this role, you will help to deliver high quality, customer focused services across our homeownership porfolio. You'll manage properties, support residents, drive service improvements, and build trusted relationships that enable successful, long-term homeownership. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: Manage a diverse homeownership portfolio across multiple tenures including leasehold, shared ownership, intermediate and market rents. Deliver core functions including resales, onboarding, staircasing, renewals, and tenancy resolution Apply lease and tenancy agreements accurately in operational decisions Engage proactively with customers, partners, and internal teams to deliver high-quality service Promote sustainable homeownership through targeted campaigns and support Lead Section 20 consultations and ensure financial compliance and recoverability Support service charge budgets and monitor income streams and tribunal risk Maintain accurate records and contribute to performance reporting Assist with policy reviews and drive continuous service improvement Provide guidance and support to colleagues across the team About you Bring ambition to improve leasehold and homeownership services with integrity and care Confidently manage customer expectations around service charges, leases, and income Take ownership of complex cases and see them through to resolution Adapt quickly to shifting priorities in a fast-paced property environment Empower colleagues and champion consistently customer-focused delivery Requirements A customer-first approach with a focus on service quality and impact Knowledge of housing management, tenures, and leasehold processes Understanding of housing legislation and service charge principles Strong communication skills for handling queries and formal correspondence Resilience and empathy in managing sensitive situations Excellent organisational skills and ability to manage competing priorities Confidence to assist leadership and deputise when needed Applicants must have the right to work in the UK, we are not able to provide visa sponsorship. A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits Starting salary of £37,125 which increases with service up-to £40,580 per year (Pay award due in April) Social Housing Pension Scheme with up-to 10% employer contribution 28 days annual leave that increases with service plus bank holidays Option to buy and sell annual leave Training, development, and qualification opportunities Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers) Corporate health scheme membership Agile and hybrid working Access to an Employee Assistance Programme Cycle to work scheme Local gym membership discounts. A team of trained Mental Health First Aiders who are available for colleagues to contact for support Join Our Team! We're looking for great people to join us! At Incommunities , we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger . Based in Bradford , a city known for its rich cultural diversity, we serve vibrant communities . As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives . Our recruitment process is designed to support you every step of the way . If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer , committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation , recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!
Role Title: Building Safety Manager Business Area: Customer Services Department/Team: Property Safety Fire Safety Team Reports to: Head of Fire Safety Management Direct Reports and span of control: 3 direct reports Dimensions: Responsible for regulatory and life-safety risk management, oversight of the building safety management system, people leadership, stakeholder engagement, and acting as technical expert. Created/Reviewed date: July 2023 (updated/redacted version) Role Purpose To ensure that the organisation s responsibilities for high-risk buildings (HRBs) are fully discharged and that all obligations towards the Building Safety Regulator are met and properly evidenced through robust building safety cases. To ensure that all buildings identified as higher-risk (including those falling under the Building Safety Act 2022) are managed and maintained in accordance with the organisation-wide safety management systems. To support the development of a high-performance culture that prioritises colleague engagement and resident/customer safety. To lead a small team of building safety coordinators who provide day-to-day oversight of the organisation s HRBs, monitor compliance, and offer advice to colleagues and residents on building-safety matters. Key Accountabilities Support the organisation s dutyholders in meeting current and future regulatory requirements for fire and building safety, including horizon-scanning and adopting sector best practice. Ensure all identified high-risk buildings are managed in full compliance with the Building Safety Act 2022 and associated regulations. Liaise with external bodies (local authorities, government departments, fire and rescue services, other housing providers, etc.) and represent the organisation in external forums. Build strong internal relationships to embed building-safety considerations across all business activities. Provide timely and accurate information to support regulatory submissions, safety-case updates, and Building Assessment Certificate applications, etc. Oversee the management of mandatory incident reporting and resident building-safety complaints in HRBs. Develop and maintain a proportionate, risk-based, and value-for-money approach to building safety. Own and regularly review the organisation s Building Safety Management System documentation. Oversee the development and maintenance of safety-case reports and building-specific risk assessments for all HRBs. Act as the primary internal and external point of contact for fire and building-safety matters relating to high-risk buildings. Jointly act as the organisation s contact for its Primary Authority partnership with the relevant fire and rescue service. Work with operational teams to plan and deliver required fire/building-safety works, investigations, and interim measures on HRBs. Develop procedures for managing relationships with third-party Accountable Persons and monitoring their compliance. Contribute to design guides, employer s requirements, and fire strategies for new high-rise developments to minimise over-reliance on complex fire-engineered solutions. Lead or support resident-engagement strategies for higher-risk buildings. Collaborate with development, asset-management, and service-delivery teams to establish and maintain the golden thread of digital information and robust change-control/gateway processes for HRBs. Prepare and present management information and reports to boards, executive teams, and external stakeholders. Support contractor management and performance monitoring in HRBs. Maintain auditable records of all building-safety activities. Role-model organisational values and behaviours. Maintain personal professional development and keep abreast of legislative and best-practice changes. Undertake any other reasonable duties commensurate with the level of the post. Chair cross-functional meetings and working groups as required. Promote innovative and forward-thinking solutions. Deputise for the Head of Fire Safety Management when required. People & Resource Management Line management, performance management, and professional development of a small team of building-safety specialists. Motivate and influence colleagues across the organisation to achieve high standards aligned with the competency framework. Delegated budget responsibility for fire-safety consultancy spend. Success in this role looks like: Ongoing assurance to the Executive Board and Board that safety risk controls are effective. Acceptance of building safety cases by the Building Safety Regulator. A high-performing, engaged, and well-led team. Experience and Qualifications (Essential) Degree-level education or equivalent professional experience in a relevant technical discipline. Minimum Level 4 qualification in fire-safety management or asset-compliance (e.g., NEBOSH Fire Certificate, IFE Advanced Fire Management Diploma or recognised equivalent). Membership of a relevant professional body and/or third-party certification desirable. Proven experience of working with multiple stakeholders to deliver building-safety outcomes. Track record of analysing complex issues and delivering practical, proportionate solutions. Extensive knowledge of building-safety and fire-safety legislation, particularly for high-rise residential buildings. Strong communication, influencing, negotiation, and consultation skills. Customer-focused approach with experience of managing internal and external relationships. Leadership capability with the ability to motivate and develop individuals and teams. Ability to interpret technical data and explain it clearly to non-technical audiences. Good working knowledge of health & safety legislation relevant to construction and occupied buildings. Experience of using digital systems to monitor and evidence compliance/performance. Full UK driving licence and willingness to travel regionally/nationally (occasional overnight stays). Complexity, Impact & Influence The role is intellectually demanding, requiring detailed understanding and interpretation of multiple pieces of building-safety and fire-safety legislation and guidance. Solutions are rarely straightforward and usually require research, innovation, and collaboration with enforcing authorities and specialists. The post-holder is frequently the first point of contact for major fire or safety incidents involving emergency services and carries significant responsibility for resident safety, regulatory compliance, financial exposure, and organisational reputation. The role requires the ability to influence at senior level across the organisation and to lead cross-departmental collaboration on building-safety matters.
08/01/2026
Contract
Role Title: Building Safety Manager Business Area: Customer Services Department/Team: Property Safety Fire Safety Team Reports to: Head of Fire Safety Management Direct Reports and span of control: 3 direct reports Dimensions: Responsible for regulatory and life-safety risk management, oversight of the building safety management system, people leadership, stakeholder engagement, and acting as technical expert. Created/Reviewed date: July 2023 (updated/redacted version) Role Purpose To ensure that the organisation s responsibilities for high-risk buildings (HRBs) are fully discharged and that all obligations towards the Building Safety Regulator are met and properly evidenced through robust building safety cases. To ensure that all buildings identified as higher-risk (including those falling under the Building Safety Act 2022) are managed and maintained in accordance with the organisation-wide safety management systems. To support the development of a high-performance culture that prioritises colleague engagement and resident/customer safety. To lead a small team of building safety coordinators who provide day-to-day oversight of the organisation s HRBs, monitor compliance, and offer advice to colleagues and residents on building-safety matters. Key Accountabilities Support the organisation s dutyholders in meeting current and future regulatory requirements for fire and building safety, including horizon-scanning and adopting sector best practice. Ensure all identified high-risk buildings are managed in full compliance with the Building Safety Act 2022 and associated regulations. Liaise with external bodies (local authorities, government departments, fire and rescue services, other housing providers, etc.) and represent the organisation in external forums. Build strong internal relationships to embed building-safety considerations across all business activities. Provide timely and accurate information to support regulatory submissions, safety-case updates, and Building Assessment Certificate applications, etc. Oversee the management of mandatory incident reporting and resident building-safety complaints in HRBs. Develop and maintain a proportionate, risk-based, and value-for-money approach to building safety. Own and regularly review the organisation s Building Safety Management System documentation. Oversee the development and maintenance of safety-case reports and building-specific risk assessments for all HRBs. Act as the primary internal and external point of contact for fire and building-safety matters relating to high-risk buildings. Jointly act as the organisation s contact for its Primary Authority partnership with the relevant fire and rescue service. Work with operational teams to plan and deliver required fire/building-safety works, investigations, and interim measures on HRBs. Develop procedures for managing relationships with third-party Accountable Persons and monitoring their compliance. Contribute to design guides, employer s requirements, and fire strategies for new high-rise developments to minimise over-reliance on complex fire-engineered solutions. Lead or support resident-engagement strategies for higher-risk buildings. Collaborate with development, asset-management, and service-delivery teams to establish and maintain the golden thread of digital information and robust change-control/gateway processes for HRBs. Prepare and present management information and reports to boards, executive teams, and external stakeholders. Support contractor management and performance monitoring in HRBs. Maintain auditable records of all building-safety activities. Role-model organisational values and behaviours. Maintain personal professional development and keep abreast of legislative and best-practice changes. Undertake any other reasonable duties commensurate with the level of the post. Chair cross-functional meetings and working groups as required. Promote innovative and forward-thinking solutions. Deputise for the Head of Fire Safety Management when required. People & Resource Management Line management, performance management, and professional development of a small team of building-safety specialists. Motivate and influence colleagues across the organisation to achieve high standards aligned with the competency framework. Delegated budget responsibility for fire-safety consultancy spend. Success in this role looks like: Ongoing assurance to the Executive Board and Board that safety risk controls are effective. Acceptance of building safety cases by the Building Safety Regulator. A high-performing, engaged, and well-led team. Experience and Qualifications (Essential) Degree-level education or equivalent professional experience in a relevant technical discipline. Minimum Level 4 qualification in fire-safety management or asset-compliance (e.g., NEBOSH Fire Certificate, IFE Advanced Fire Management Diploma or recognised equivalent). Membership of a relevant professional body and/or third-party certification desirable. Proven experience of working with multiple stakeholders to deliver building-safety outcomes. Track record of analysing complex issues and delivering practical, proportionate solutions. Extensive knowledge of building-safety and fire-safety legislation, particularly for high-rise residential buildings. Strong communication, influencing, negotiation, and consultation skills. Customer-focused approach with experience of managing internal and external relationships. Leadership capability with the ability to motivate and develop individuals and teams. Ability to interpret technical data and explain it clearly to non-technical audiences. Good working knowledge of health & safety legislation relevant to construction and occupied buildings. Experience of using digital systems to monitor and evidence compliance/performance. Full UK driving licence and willingness to travel regionally/nationally (occasional overnight stays). Complexity, Impact & Influence The role is intellectually demanding, requiring detailed understanding and interpretation of multiple pieces of building-safety and fire-safety legislation and guidance. Solutions are rarely straightforward and usually require research, innovation, and collaboration with enforcing authorities and specialists. The post-holder is frequently the first point of contact for major fire or safety incidents involving emergency services and carries significant responsibility for resident safety, regulatory compliance, financial exposure, and organisational reputation. The role requires the ability to influence at senior level across the organisation and to lead cross-departmental collaboration on building-safety matters.
Job Title: Lettings Negotiator Location: East London Salary: £29,226 - £32,473 per annum (35 hours per week) + PRP Contract: 12 Month FTC About the Role Our client is looking for a motivated Lettings Negotiator to join their team in East London. You will play a key role in the successful letting of properties, delivering excellent customer service and helping the business meet its targets. Key Responsibilities Manage the full lettings process from enquiry to move-in Negotiate terms and conditions of new lets in line with internal policies Ensure smooth tenancy progression and compliance with internal and legal requirements Provide first-class service to all clients, tenants, and contractors Work closely with colleagues to achieve team goals About You: Sales-driven and motivated with a proactive attitude Excellent communication and customer service skills Confident negotiator with strong organisational skills Able to manage multiple tasks and work to deadlines Experience & Requirements: Experience in a sales or target-driven role (property experience desirable) Knowledge of the London lettings market, particularly build-to-rent (desirable) Strong IT skills and proficient in written and verbal communication Driving licence required If this is something of interest to you, apply today!
07/01/2026
Contract
Job Title: Lettings Negotiator Location: East London Salary: £29,226 - £32,473 per annum (35 hours per week) + PRP Contract: 12 Month FTC About the Role Our client is looking for a motivated Lettings Negotiator to join their team in East London. You will play a key role in the successful letting of properties, delivering excellent customer service and helping the business meet its targets. Key Responsibilities Manage the full lettings process from enquiry to move-in Negotiate terms and conditions of new lets in line with internal policies Ensure smooth tenancy progression and compliance with internal and legal requirements Provide first-class service to all clients, tenants, and contractors Work closely with colleagues to achieve team goals About You: Sales-driven and motivated with a proactive attitude Excellent communication and customer service skills Confident negotiator with strong organisational skills Able to manage multiple tasks and work to deadlines Experience & Requirements: Experience in a sales or target-driven role (property experience desirable) Knowledge of the London lettings market, particularly build-to-rent (desirable) Strong IT skills and proficient in written and verbal communication Driving licence required If this is something of interest to you, apply today!
Goodman Masson are currently working with a social housing organisation in London to recruit for an interim Planned Works Surveyor. Pay Rate: £35 - £45 per hour Umbrella An established housing and property organisation is seeking an experienced Building Surveyor to join their Planned Investment team. This is a key role supporting the delivery of high-quality, value-for-money investment programmes across a diverse residential property portfolio. The Role You will support the Project Manager in delivering all aspects of planned works to customers homes, ensuring projects are completed safely, on time, to budget and to a high standard. The role involves surveying, specification writing, contractor management and project delivery across a range of refurbishment and investment programmes. Key Responsibilities Carry out stock condition, validation, mid-work and post-completion inspections Prepare technical specifications, schedules of work and scheme designs Manage and monitor programmes of planned works, ensuring quality, cost and programme control Identify building defects and provide costed repair solutions Support project management of complex planned works projects Certify contractor payments in conjunction with Quantity Surveyors Monitor contractor and consultant performance against KPIs Ensure full compliance with H&S, CDM and statutory requirements Liaise with internal stakeholders and external contractors to resolve issues efficiently Prepare planning applications and respond to consultations where required Provide technical advice on building regulations, construction design and property legislation Mentor and support colleagues towards professional development and accreditation About You You will be an experienced Building Surveyor with strong technical knowledge and a background in delivering planned investment or refurbishment programmes within residential property. Essential: Relevant surveying qualification or working towards (or equivalent experience) Experience delivering planned works / refurbishment programmes Strong knowledge of building construction, defects and repairs Ability to write clear, detailed technical reports and specifications Experience using contract forms such as JCT / NEC Excellent IT skills (Word, Excel, Outlook) Full UK driving licence Desirable: Membership of RICS, CIOB or similar professional body Degree in Building Surveying or similar Experience within social housing, local authority or large residential portfolios If this role is of interest, please email over your CV to (url removed)
07/01/2026
Contract
Goodman Masson are currently working with a social housing organisation in London to recruit for an interim Planned Works Surveyor. Pay Rate: £35 - £45 per hour Umbrella An established housing and property organisation is seeking an experienced Building Surveyor to join their Planned Investment team. This is a key role supporting the delivery of high-quality, value-for-money investment programmes across a diverse residential property portfolio. The Role You will support the Project Manager in delivering all aspects of planned works to customers homes, ensuring projects are completed safely, on time, to budget and to a high standard. The role involves surveying, specification writing, contractor management and project delivery across a range of refurbishment and investment programmes. Key Responsibilities Carry out stock condition, validation, mid-work and post-completion inspections Prepare technical specifications, schedules of work and scheme designs Manage and monitor programmes of planned works, ensuring quality, cost and programme control Identify building defects and provide costed repair solutions Support project management of complex planned works projects Certify contractor payments in conjunction with Quantity Surveyors Monitor contractor and consultant performance against KPIs Ensure full compliance with H&S, CDM and statutory requirements Liaise with internal stakeholders and external contractors to resolve issues efficiently Prepare planning applications and respond to consultations where required Provide technical advice on building regulations, construction design and property legislation Mentor and support colleagues towards professional development and accreditation About You You will be an experienced Building Surveyor with strong technical knowledge and a background in delivering planned investment or refurbishment programmes within residential property. Essential: Relevant surveying qualification or working towards (or equivalent experience) Experience delivering planned works / refurbishment programmes Strong knowledge of building construction, defects and repairs Ability to write clear, detailed technical reports and specifications Experience using contract forms such as JCT / NEC Excellent IT skills (Word, Excel, Outlook) Full UK driving licence Desirable: Membership of RICS, CIOB or similar professional body Degree in Building Surveying or similar Experience within social housing, local authority or large residential portfolios If this role is of interest, please email over your CV to (url removed)
We are recruiting an experienced Damp and Mould Surveyor to support a local authority or social housing provider across some of the South West of England (Salsbury/Hampshire area) The role focuses on identifying, managing, and resolving damp, mould, and condensation issues while ensuring compliance with housing legislation, including Awaab s Law and HHSRS. You will work independently, inspecting occupied homes and communal areas, diagnosing issues, specifying remedial works, and managing cases through to completion. Key Responsibilities Inspect and survey properties to diagnose damp, mould, and condensation issues, including rising and penetrating damp. Assess hazards under the HHSRS framework and prioritise cases based on risk. Produce clear survey reports, schedules of work, and specifications. Specify and oversee remedial works, including ventilation improvements, fabric repairs, and mould treatment. Manage cases from initial inspection to post-completion sign-off in line with regulatory timescales. Provide practical advice to residents on preventing recurrence. Liaise with housing teams, contractors, and stakeholders to ensure effective case management. Maintain accurate case records and support performance reporting. Essential Experience and Qualifications Proven experience as a Damp and Mould or Building Surveyor within social housing or local authority settings. Strong knowledge of building pathology and damp remediation techniques. Experience applying HHSRS assessments. Knowledge of relevant legislation, including Awaab s Law and the Social Housing (Regulation) Act. Excellent diagnostic and communication skills. Full UK driving licence and access to a vehicle. Desirable HNC/HND in Building Surveying or equivalent experience. CSTDB or similar professional certification. Experience managing contractors and remedial works.
07/01/2026
Seasonal
We are recruiting an experienced Damp and Mould Surveyor to support a local authority or social housing provider across some of the South West of England (Salsbury/Hampshire area) The role focuses on identifying, managing, and resolving damp, mould, and condensation issues while ensuring compliance with housing legislation, including Awaab s Law and HHSRS. You will work independently, inspecting occupied homes and communal areas, diagnosing issues, specifying remedial works, and managing cases through to completion. Key Responsibilities Inspect and survey properties to diagnose damp, mould, and condensation issues, including rising and penetrating damp. Assess hazards under the HHSRS framework and prioritise cases based on risk. Produce clear survey reports, schedules of work, and specifications. Specify and oversee remedial works, including ventilation improvements, fabric repairs, and mould treatment. Manage cases from initial inspection to post-completion sign-off in line with regulatory timescales. Provide practical advice to residents on preventing recurrence. Liaise with housing teams, contractors, and stakeholders to ensure effective case management. Maintain accurate case records and support performance reporting. Essential Experience and Qualifications Proven experience as a Damp and Mould or Building Surveyor within social housing or local authority settings. Strong knowledge of building pathology and damp remediation techniques. Experience applying HHSRS assessments. Knowledge of relevant legislation, including Awaab s Law and the Social Housing (Regulation) Act. Excellent diagnostic and communication skills. Full UK driving licence and access to a vehicle. Desirable HNC/HND in Building Surveying or equivalent experience. CSTDB or similar professional certification. Experience managing contractors and remedial works.
Goodman Masson are currently working with a social housing organisation in Essex to recruit for an interim Repairs Surveyor. Pay Rate: £35 - £40 per hour Umbrella About the Role: We are looking for a skilled Repairs Surveyor to join our dynamic housing repairs team. In this role, you ll play a key part in keeping our housing stock safe, well-maintained, and delivering excellent outcomes for our customers. You ll carry out detailed property surveys, manage complex repairs, and oversee projects from instruction to completion, all while ensuring quality, compliance, and value for money. What You ll Do: Conduct detailed property surveys, diagnosing complex repair issues and producing comprehensive reports. Manage delivery of repair works and complex cases, supervising contractors and ensuring projects are delivered on time and within budget. Inspect completed works to ensure quality standards and value for money. Review contractor quotations and variations against contract requirements. Monitor performance, manage KPIs, and report on service outcomes. Provide technical support and guidance to colleagues, resolving challenging repair issues collaboratively. Respond to customer enquiries and complaints, ensuring exceptional service at all times. Stay curious and bring forward ideas to improve processes and the customer experience. What We re Looking For: Experience in surveying within a social housing or residential property environment. Knowledge of building maintenance, diagnostic techniques, and damp/mould management. Project management experience, including procurement, delivery, and supervision. Familiarity with health and safety legislation and best practice. Proven commitment to excellent customer service. Full UK driving licence. Qualifications: Relevant technical qualification, e.g., HND in surveying or equivalent industry experience. Degree in a surveying-related subject desirable. If this role is of interest, please email over your CV to (url removed)
06/01/2026
Contract
Goodman Masson are currently working with a social housing organisation in Essex to recruit for an interim Repairs Surveyor. Pay Rate: £35 - £40 per hour Umbrella About the Role: We are looking for a skilled Repairs Surveyor to join our dynamic housing repairs team. In this role, you ll play a key part in keeping our housing stock safe, well-maintained, and delivering excellent outcomes for our customers. You ll carry out detailed property surveys, manage complex repairs, and oversee projects from instruction to completion, all while ensuring quality, compliance, and value for money. What You ll Do: Conduct detailed property surveys, diagnosing complex repair issues and producing comprehensive reports. Manage delivery of repair works and complex cases, supervising contractors and ensuring projects are delivered on time and within budget. Inspect completed works to ensure quality standards and value for money. Review contractor quotations and variations against contract requirements. Monitor performance, manage KPIs, and report on service outcomes. Provide technical support and guidance to colleagues, resolving challenging repair issues collaboratively. Respond to customer enquiries and complaints, ensuring exceptional service at all times. Stay curious and bring forward ideas to improve processes and the customer experience. What We re Looking For: Experience in surveying within a social housing or residential property environment. Knowledge of building maintenance, diagnostic techniques, and damp/mould management. Project management experience, including procurement, delivery, and supervision. Familiarity with health and safety legislation and best practice. Proven commitment to excellent customer service. Full UK driving licence. Qualifications: Relevant technical qualification, e.g., HND in surveying or equivalent industry experience. Degree in a surveying-related subject desirable. If this role is of interest, please email over your CV to (url removed)
Customer Experience & Insights Manager B&D Reside • £62,000 £72,000 • Hybrid (Barking / Home) Recruitment by Goodman Masson Goodman Masson is delighted to be partnering with Barking & Dagenham Reside , an ambitious and forward-thinking housing provider, as they continue to strengthen their commitment to delivering outstanding homes and truly resident-centric services. We re now seeking a proactive and influential Customer Experience & Insights Manager a newly shaped role offering the chance to build frameworks, processes, and impact from the ground up. Job Purpose This pivotal role combines complaints management, continuous improvement, and resident communications. You will lead the Complaints Team, drive service improvements through robust feedback mechanisms, and close the feedback loop by shaping and delivering clear, engaging communications to residents. Working closely with our external communications partner, you will design and implement resident-facing campaigns and content, with a view to bringing communications in-house over time. You will also play a key role in the development and delivery of our Customer Experience Strategy, ensuring that insights and feedback inform all aspects of engagement and service design. This is an exciting opportunity for a proactive and motivated individual to establish processes from the ground up, shaping the way we engage with our residents, and making a tangible impact on service delivery at B&D Reside. Key Deliverables Leadership & Operational Management Lead and manage the Complaints Team, ensuring timely resolution and high standards of customer care. Monitor complaint trends and root causes to inform service improvements. Develop and maintain KPIs and reporting frameworks to track team performance and complaint outcomes. Continuous Improvement & Feedback Develop and implement feedback plans and mechanisms (surveys, focus groups, digital platforms). Analyse feedback data to identify trends, pain points, and opportunities for improvement. Work with internal teams to embed a culture of learning and customer-centricity. Marketing & Communications Collaborate with our external communications partner to design and deliver resident-focused campaigns. Oversee the development of clear, consistent messaging across all channels. Plan and manage the transition to an in-house communications capability. Lead the redesign of the corporate website to improve usability, accessibility, and engagement. Create and execute comprehensive communication strategies aligned with organisational goals and brand identity. Ensure all communications reflect the company s voice, values, and brand guidelines. Support crisis communications planning and execution during major issues. Analyse the effectiveness of communication campaigns using data and insights, and adjust strategies for continuous improvement. Stakeholder Engagement Act as a key liaison between residents and the organisation, ensuring transparency and trust. Report on customer experience metrics and communications impact to senior leadership. Build relationships with external partners and service providers to benchmark and share best practices. Work closely with the Head of Customer Experience & Asset Insight to design and implement a comprehensive Customer Engagement and Experience Strategy aligned with organisational goals. Essential Skills & Experience: Proven experience in customer experience, complaints management, or service management roles. Strong marketing and communications expertise, including campaign planning and content creation. Exceptional copywriting and editing skills for clear, engaging messaging. Excellent stakeholder engagement and relationship-building skills. Ability to interpret data and feedback to drive decision-making. Project management skills, with experience delivering digital and communications projects. Desirable Skills: Experience in housing, public sector, or regulated environments. Familiarity with CRM systems and customer feedback tools. Values and Behaviours: Commitment to delivering excellent customer service and ensuring residents' concerns are addressed with empathy and professionalism. Respect for equality, diversity and inclusion, upholding the principles of fairness and equality. A proactive, solution-oriented approach to resolving issues and driving service improvements. If you re excited by the idea of shaping a customer experience and communications function from the ground up and making a real difference to residents across Barking & Dagenham we d love to hear from you. To apply or find out more, please contact the (url removed)
06/01/2026
Full time
Customer Experience & Insights Manager B&D Reside • £62,000 £72,000 • Hybrid (Barking / Home) Recruitment by Goodman Masson Goodman Masson is delighted to be partnering with Barking & Dagenham Reside , an ambitious and forward-thinking housing provider, as they continue to strengthen their commitment to delivering outstanding homes and truly resident-centric services. We re now seeking a proactive and influential Customer Experience & Insights Manager a newly shaped role offering the chance to build frameworks, processes, and impact from the ground up. Job Purpose This pivotal role combines complaints management, continuous improvement, and resident communications. You will lead the Complaints Team, drive service improvements through robust feedback mechanisms, and close the feedback loop by shaping and delivering clear, engaging communications to residents. Working closely with our external communications partner, you will design and implement resident-facing campaigns and content, with a view to bringing communications in-house over time. You will also play a key role in the development and delivery of our Customer Experience Strategy, ensuring that insights and feedback inform all aspects of engagement and service design. This is an exciting opportunity for a proactive and motivated individual to establish processes from the ground up, shaping the way we engage with our residents, and making a tangible impact on service delivery at B&D Reside. Key Deliverables Leadership & Operational Management Lead and manage the Complaints Team, ensuring timely resolution and high standards of customer care. Monitor complaint trends and root causes to inform service improvements. Develop and maintain KPIs and reporting frameworks to track team performance and complaint outcomes. Continuous Improvement & Feedback Develop and implement feedback plans and mechanisms (surveys, focus groups, digital platforms). Analyse feedback data to identify trends, pain points, and opportunities for improvement. Work with internal teams to embed a culture of learning and customer-centricity. Marketing & Communications Collaborate with our external communications partner to design and deliver resident-focused campaigns. Oversee the development of clear, consistent messaging across all channels. Plan and manage the transition to an in-house communications capability. Lead the redesign of the corporate website to improve usability, accessibility, and engagement. Create and execute comprehensive communication strategies aligned with organisational goals and brand identity. Ensure all communications reflect the company s voice, values, and brand guidelines. Support crisis communications planning and execution during major issues. Analyse the effectiveness of communication campaigns using data and insights, and adjust strategies for continuous improvement. Stakeholder Engagement Act as a key liaison between residents and the organisation, ensuring transparency and trust. Report on customer experience metrics and communications impact to senior leadership. Build relationships with external partners and service providers to benchmark and share best practices. Work closely with the Head of Customer Experience & Asset Insight to design and implement a comprehensive Customer Engagement and Experience Strategy aligned with organisational goals. Essential Skills & Experience: Proven experience in customer experience, complaints management, or service management roles. Strong marketing and communications expertise, including campaign planning and content creation. Exceptional copywriting and editing skills for clear, engaging messaging. Excellent stakeholder engagement and relationship-building skills. Ability to interpret data and feedback to drive decision-making. Project management skills, with experience delivering digital and communications projects. Desirable Skills: Experience in housing, public sector, or regulated environments. Familiarity with CRM systems and customer feedback tools. Values and Behaviours: Commitment to delivering excellent customer service and ensuring residents' concerns are addressed with empathy and professionalism. Respect for equality, diversity and inclusion, upholding the principles of fairness and equality. A proactive, solution-oriented approach to resolving issues and driving service improvements. If you re excited by the idea of shaping a customer experience and communications function from the ground up and making a real difference to residents across Barking & Dagenham we d love to hear from you. To apply or find out more, please contact the (url removed)
External Wall Safety Manager Hackney Council Resident Safety Climate, Homes & Economy Directorate Salary: £55,353 - £80,634 Goodman Masson is delighted to partner with Hackney Council to recruit an External Wall Safety Manager. This role sits within the Resident Safety service and plays a critical part in ensuring the safety, integrity and long-term resilience of Hackney s housing stock. Reporting to the Head of Fire Safety, you will lead the Council s approach to identifying, assessing and remediating external wall safety risks arising from PAS9980 assessments. You will oversee risk profiling for all buildings with combustible materials to external walls, ensuring high-risk blocks are prioritised and that all remedial work complies with the Fire Safety Act 2021, Building Safety Act 2022 and wider regulatory requirements. You will manage consultants and contractors delivering remediation projects, ensuring strong contract oversight, quality assurance, and progress reporting. A key part of the role is resident engagement providing clear, transparent communication about external wall safety issues and remediation activity. You will work closely with housing management, asset management, legal services, the London Fire Brigade and regulatory bodies to coordinate responses and ensure full compliance. You will also provide updates to senior leaders, support monthly and quarterly reporting to regulators, and maintain accurate records of all safety actions. You will line-manage one direct report within a wider team of fire safety specialists and will oversee financial planning and applications for government funding supporting remediation programmes up to 2029. The role requires strong project management capability, technical understanding of external wall systems and PAS9980 methodology, and the ability to navigate complex stakeholder environments. We are seeking an experienced professional with: • Strong understanding of fire safety legislation and external wall compliance • Experience delivering external wall safety remediation within housing or local government • Knowledge of PAS9980 assessments and high-risk external wall systems • Proven contractor management and project delivery experience • Excellent communication skills and confidence engaging with residents and regulatory bodies • Fire safety qualifications such as NEBOSH Fire Safety, Level 4 Fire Safety & Risk Management, and membership of IFE/IFSM/IOSH or equivalent/working towards This is a highly impactful position, supporting the safety of thousands of residents while driving improvements across Hackney s housing portfolio. For more information or to apply, please contact (url removed)
06/01/2026
Full time
External Wall Safety Manager Hackney Council Resident Safety Climate, Homes & Economy Directorate Salary: £55,353 - £80,634 Goodman Masson is delighted to partner with Hackney Council to recruit an External Wall Safety Manager. This role sits within the Resident Safety service and plays a critical part in ensuring the safety, integrity and long-term resilience of Hackney s housing stock. Reporting to the Head of Fire Safety, you will lead the Council s approach to identifying, assessing and remediating external wall safety risks arising from PAS9980 assessments. You will oversee risk profiling for all buildings with combustible materials to external walls, ensuring high-risk blocks are prioritised and that all remedial work complies with the Fire Safety Act 2021, Building Safety Act 2022 and wider regulatory requirements. You will manage consultants and contractors delivering remediation projects, ensuring strong contract oversight, quality assurance, and progress reporting. A key part of the role is resident engagement providing clear, transparent communication about external wall safety issues and remediation activity. You will work closely with housing management, asset management, legal services, the London Fire Brigade and regulatory bodies to coordinate responses and ensure full compliance. You will also provide updates to senior leaders, support monthly and quarterly reporting to regulators, and maintain accurate records of all safety actions. You will line-manage one direct report within a wider team of fire safety specialists and will oversee financial planning and applications for government funding supporting remediation programmes up to 2029. The role requires strong project management capability, technical understanding of external wall systems and PAS9980 methodology, and the ability to navigate complex stakeholder environments. We are seeking an experienced professional with: • Strong understanding of fire safety legislation and external wall compliance • Experience delivering external wall safety remediation within housing or local government • Knowledge of PAS9980 assessments and high-risk external wall systems • Proven contractor management and project delivery experience • Excellent communication skills and confidence engaging with residents and regulatory bodies • Fire safety qualifications such as NEBOSH Fire Safety, Level 4 Fire Safety & Risk Management, and membership of IFE/IFSM/IOSH or equivalent/working towards This is a highly impactful position, supporting the safety of thousands of residents while driving improvements across Hackney s housing portfolio. For more information or to apply, please contact (url removed)
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Quantity Surveyor to join us on a full-time basis, for a two-year fixed-term contract. The Benefits Salary of £45,000 - £52,000 per annum, depending on experience 26 days' annual leave plus public holidays Pension scheme (3% employee contribution; up to 10% employer contribution) Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is a fantastic opportunity for a skilled and qualified quantity surveyor with strong cost estimation and procurement experience to join our historic organisation. In this rewarding role, you ll have the chance to work on a diverse range of projects that blend heritage, sustainability, and innovation, from restoring historic landmarks to enhancing public spaces enjoyed by millions every year. What s more, you ll have access to great benefits, exceptional learning opportunities, and the rare privilege of working within the beauty of London s Royal Parks, making this a role that offers both professional fulfilment and a meaningful sense of purpose. The Role As a Quantity Surveyor, you ll manage costs and ensure value across construction and maintenance projects within The Royal Parks. Working throughout the RIBA stages, you ll support the Works and Capital Projects teams with expert cost estimation, budgeting, procurement, and contract management to help deliver projects that enhance and protect our historic spaces. You ll prepare detailed cost plans, schedules of works, and bills of quantities, closely monitoring project budgets and financial performance from start to finish. Acting as a key link between clients, contractors, and stakeholders, you ll advise on procurement strategies, evaluate cost returns, and ensure all financial processes are transparent, accurate, and compliant. Additionally, you will: Conduct feasibility studies, risk assessments, and cost forecasting Oversee tender preparation, contract documentation, and evaluation of completed works Carry out regular site inspections and produce cost and progress reports Ensure compliance with legal, safety, and quality standards About You To be considered as a Quantity Surveyor, you will need: Proven experience in quantity surveying, cost estimations, contract administration and procurement Knowledge and experience of contract administration, including NEC3/4 Experience in cost planning, benchmarking, and value engineering Report writing and analytical skills A degree-level qualification or equivalent through relevant training and/or experience A professional qualification or about to obtain RICS Other organisations may call this role QS, Estimator, Construction Estimator, Cost Manager, Construction Quantity Surveyor, Cost Estimator, or Commercial Surveyor. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Quantity Surveyor, please contact Jack Benson (url removed)
02/01/2026
Full time
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Quantity Surveyor to join us on a full-time basis, for a two-year fixed-term contract. The Benefits Salary of £45,000 - £52,000 per annum, depending on experience 26 days' annual leave plus public holidays Pension scheme (3% employee contribution; up to 10% employer contribution) Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is a fantastic opportunity for a skilled and qualified quantity surveyor with strong cost estimation and procurement experience to join our historic organisation. In this rewarding role, you ll have the chance to work on a diverse range of projects that blend heritage, sustainability, and innovation, from restoring historic landmarks to enhancing public spaces enjoyed by millions every year. What s more, you ll have access to great benefits, exceptional learning opportunities, and the rare privilege of working within the beauty of London s Royal Parks, making this a role that offers both professional fulfilment and a meaningful sense of purpose. The Role As a Quantity Surveyor, you ll manage costs and ensure value across construction and maintenance projects within The Royal Parks. Working throughout the RIBA stages, you ll support the Works and Capital Projects teams with expert cost estimation, budgeting, procurement, and contract management to help deliver projects that enhance and protect our historic spaces. You ll prepare detailed cost plans, schedules of works, and bills of quantities, closely monitoring project budgets and financial performance from start to finish. Acting as a key link between clients, contractors, and stakeholders, you ll advise on procurement strategies, evaluate cost returns, and ensure all financial processes are transparent, accurate, and compliant. Additionally, you will: Conduct feasibility studies, risk assessments, and cost forecasting Oversee tender preparation, contract documentation, and evaluation of completed works Carry out regular site inspections and produce cost and progress reports Ensure compliance with legal, safety, and quality standards About You To be considered as a Quantity Surveyor, you will need: Proven experience in quantity surveying, cost estimations, contract administration and procurement Knowledge and experience of contract administration, including NEC3/4 Experience in cost planning, benchmarking, and value engineering Report writing and analytical skills A degree-level qualification or equivalent through relevant training and/or experience A professional qualification or about to obtain RICS Other organisations may call this role QS, Estimator, Construction Estimator, Cost Manager, Construction Quantity Surveyor, Cost Estimator, or Commercial Surveyor. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Quantity Surveyor, please contact Jack Benson (url removed)
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Building Surveyor to join us on a full-time, permanent basis, working 36 hours per week. The Benefits Salary of £45,000 - £52,000 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service Pension scheme (3% employee contribution; up to 10% employer contribution) Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is a rare and rewarding opportunity for a qualified surveyor with expertise in heritage or listed buildings to join our respected and conservation-focused organisation. Working in an environment like no other, you ll enjoy a fulfilling balance of practical site work and professional development, while contributing to a cause that protects and enriches spaces enjoyed by millions every year. So, if you re ready to apply your surveying expertise in one of the most inspiring and historically significant settings in the UK, we d love to hear from you. The Role As a Building Surveyor, you will lead and support the surveying, maintenance, and refurbishment of a wide variety of buildings and structures across our estate. Working as part of a multidisciplinary team, you will deliver condition surveys, oversee refurbishment programmes, and manage maintenance works on everything from residential lodges and listed bridges to ornamental gates and water features. You'll advise on defects, prepare technical reports and specifications, and ensure works are delivered to high standards while protecting the integrity of each park s heritage. Additionally, you will: Administer schedules of condition and dilapidation reports Assist with historic building techniques and civil engineering support Oversee procurement and delivery of minor works Maintain asset records and support conservation reporting Why This Role Is Unique Historic & varied built environment: Work on everything from 19th-century lodges and terraces to listed monuments, gates, boathouses and heritage walls. High visibility & public good: Your work will maintain and enhance buildings seen and used by millions each year, making a tangible difference for Londoners and visitors alike. Professional growth & impact: You ll join a collaborative, multidisciplinary team with opportunities for development, specialist heritage training and influence over cyclical survey and maintenance programmes. Unique setting: Enjoy a work environment unlike any other, office days in beautiful parkland, site work across green spaces in London s urban heart, with flexible and hybrid working arrangements on offer post-probation. About You To be considered as a Building Surveyor, you will need: Experience in building surveying and inspections Experience of planning and listed building practise, the roles of Historic England and local planning authorities Knowledge and experience of Building Regulations, in particular Part M, Access and Use of Buildings Knowledge of Building Pathology and the ability to use this to make recommendations Knowledge of procurement tendering and contract management skills The ability to prepare tender documents and tender evaluations A professional qualification or be about to obtain RICS/CIOB/APM/AFM Other organisations may call this role Chartered Building Surveyor, Chartered Surveyor, Commercial Surveyor, Residential Surveyor, Quantity Surveyor, Building Control Surveyor, or Planning and Development Surveyor. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Building Surveyor, please contact Jack Benson (url removed)
02/01/2026
Full time
The Organisation The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park. We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year. We are now looking for a Building Surveyor to join us on a full-time, permanent basis, working 36 hours per week. The Benefits Salary of £45,000 - £52,000 per annum, depending on experience 26 days' annual leave plus public holidays, increasing to 29 days after 3 years service Pension scheme (3% employee contribution; up to 10% employer contribution) Private medical insurance and healthcare cash plan Employee assistance programme and access to mental health first aiders Learning and development opportunities Cycle to work scheme Offices in a beautiful location This is a rare and rewarding opportunity for a qualified surveyor with expertise in heritage or listed buildings to join our respected and conservation-focused organisation. Working in an environment like no other, you ll enjoy a fulfilling balance of practical site work and professional development, while contributing to a cause that protects and enriches spaces enjoyed by millions every year. So, if you re ready to apply your surveying expertise in one of the most inspiring and historically significant settings in the UK, we d love to hear from you. The Role As a Building Surveyor, you will lead and support the surveying, maintenance, and refurbishment of a wide variety of buildings and structures across our estate. Working as part of a multidisciplinary team, you will deliver condition surveys, oversee refurbishment programmes, and manage maintenance works on everything from residential lodges and listed bridges to ornamental gates and water features. You'll advise on defects, prepare technical reports and specifications, and ensure works are delivered to high standards while protecting the integrity of each park s heritage. Additionally, you will: Administer schedules of condition and dilapidation reports Assist with historic building techniques and civil engineering support Oversee procurement and delivery of minor works Maintain asset records and support conservation reporting Why This Role Is Unique Historic & varied built environment: Work on everything from 19th-century lodges and terraces to listed monuments, gates, boathouses and heritage walls. High visibility & public good: Your work will maintain and enhance buildings seen and used by millions each year, making a tangible difference for Londoners and visitors alike. Professional growth & impact: You ll join a collaborative, multidisciplinary team with opportunities for development, specialist heritage training and influence over cyclical survey and maintenance programmes. Unique setting: Enjoy a work environment unlike any other, office days in beautiful parkland, site work across green spaces in London s urban heart, with flexible and hybrid working arrangements on offer post-probation. About You To be considered as a Building Surveyor, you will need: Experience in building surveying and inspections Experience of planning and listed building practise, the roles of Historic England and local planning authorities Knowledge and experience of Building Regulations, in particular Part M, Access and Use of Buildings Knowledge of Building Pathology and the ability to use this to make recommendations Knowledge of procurement tendering and contract management skills The ability to prepare tender documents and tender evaluations A professional qualification or be about to obtain RICS/CIOB/APM/AFM Other organisations may call this role Chartered Building Surveyor, Chartered Surveyor, Commercial Surveyor, Residential Surveyor, Quantity Surveyor, Building Control Surveyor, or Planning and Development Surveyor. We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an Accessibility Tools button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch. The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion. So, if you are interested in this unique opportunity as a Building Surveyor, please contact Jack Benson (url removed)
Head of Building Safety Hackney Council Salary: PO12 £73,266 £86,121 (Inclusive of Market Supplement) Location: Hackney Service Centre / Flexible Hybrid Recruiting in partnership with Goodman Masson Goodman Masson is partnering with Hackney Council to recruit an experienced Head of Building Safety to lead a high-profile service that plays a critical role in safeguarding residents across the borough. With the introduction of the Building Safety Act and wider regulatory change, Hackney is investing significantly in building safety, creating the conditions for genuine transformation. In this leadership role, you will shape and deliver the Council s building safety strategy, overseeing policy development, governance, safety cases, inspections and compliance programmes. You will manage a multidisciplinary team and act as the Council s senior subject-matter expert, offering guidance to elected members, senior leaders and regulators. You will drive operational excellence, ensure clarity and transparency for residents, and embed strong risk and compliance frameworks across the housing portfolio. Collaboration is central, and you will work closely with internal departments, external partners and regulatory bodies. We are looking for candidates who can demonstrate: Strong technical expertise in building safety, fire safety or compliance. Senior leadership experience within a local authority, housing provider or similarly complex organisation. In-depth knowledge of the Building Safety Act, building safety cases and risk management. Ability to lead multidisciplinary teams, manage budgets and oversee contractor performance. Professional membership (RICS, CIOB, CABE, IFE, IFSM, IOSH or similar) is highly regarded. This is an opportunity to make a lasting impact by shaping a modern building safety service that meets the needs of residents and supports Hackney s ambitions. To apply or discuss the role further, please contact (url removed)
31/12/2025
Full time
Head of Building Safety Hackney Council Salary: PO12 £73,266 £86,121 (Inclusive of Market Supplement) Location: Hackney Service Centre / Flexible Hybrid Recruiting in partnership with Goodman Masson Goodman Masson is partnering with Hackney Council to recruit an experienced Head of Building Safety to lead a high-profile service that plays a critical role in safeguarding residents across the borough. With the introduction of the Building Safety Act and wider regulatory change, Hackney is investing significantly in building safety, creating the conditions for genuine transformation. In this leadership role, you will shape and deliver the Council s building safety strategy, overseeing policy development, governance, safety cases, inspections and compliance programmes. You will manage a multidisciplinary team and act as the Council s senior subject-matter expert, offering guidance to elected members, senior leaders and regulators. You will drive operational excellence, ensure clarity and transparency for residents, and embed strong risk and compliance frameworks across the housing portfolio. Collaboration is central, and you will work closely with internal departments, external partners and regulatory bodies. We are looking for candidates who can demonstrate: Strong technical expertise in building safety, fire safety or compliance. Senior leadership experience within a local authority, housing provider or similarly complex organisation. In-depth knowledge of the Building Safety Act, building safety cases and risk management. Ability to lead multidisciplinary teams, manage budgets and oversee contractor performance. Professional membership (RICS, CIOB, CABE, IFE, IFSM, IOSH or similar) is highly regarded. This is an opportunity to make a lasting impact by shaping a modern building safety service that meets the needs of residents and supports Hackney s ambitions. To apply or discuss the role further, please contact (url removed)
Head of Capital Delivery Hackney Council Property & Asset Management Climate, Homes & Economy Directorate Salary: £76,872 - £78,090 Goodman Masson is pleased to partner with Hackney Council to recruit a Head of Capital Delivery a pivotal leadership role responsible for delivering one of the most complex and high-value capital programmes in the borough, with projects exceeding £50m. Sitting within the Property and Asset Management service, you will lead the planning, procurement, and delivery of major capital works across Hackney s housing stock. This includes programmes to improve building safety, modernise homes, meet regulatory requirements, and support the Council s long-term Asset Management Strategy. You will oversee multi-disciplinary teams, including Project Managers, Clerks of Works, Resident Liaison Officers and technical support staff, ensuring programmes are delivered efficiently, compliantly, and to high quality standards. The role requires extensive experience managing large-scale construction projects ideally within social housing and a strong track record of financial planning, contract administration and performance management. You will oversee complex contract portfolios, manage contractor performance, lead negotiations, resolve disputes, and ensure all projects meet governance, health and safety, CDM and quality benchmarks. You will also shape and procure future capital contracts, embedding lessons learned and anticipating evolving regulatory demands. As a senior leader within PAM, you will contribute to the wider Housing directorate s strategic direction, working closely with Building Maintenance, Regeneration, Tenancy & Leasehold Services and other partners to deliver coordinated, resident-focused outcomes. You will be comfortable representing the Council at planning meetings, governance boards, and resident forums, providing confident leadership and clear decision-making. We are seeking a candidate with: • Significant experience delivering major construction or refurbishment programmes in a complex public sector or housing environment • Strong expertise in contract management, commercial oversight, CDM compliance and dispute resolution • Proven ability to lead multi-disciplinary teams and drive performance in a challenging operational context • Excellent financial management skills, with experience of valuations, final accounts, budget control and reporting • Strong communication and stakeholder skills, including engaging confidently with residents, councillors and contractors • A relevant degree (e.g., surveying, engineering, architecture) or equivalent experience; professional project management qualifications desirable This is an opportunity to shape the future of Hackney s housing stock, improve safety and quality for residents, and lead one of London s most ambitious capital programmes. For further information or to apply, please contact (url removed)
31/12/2025
Full time
Head of Capital Delivery Hackney Council Property & Asset Management Climate, Homes & Economy Directorate Salary: £76,872 - £78,090 Goodman Masson is pleased to partner with Hackney Council to recruit a Head of Capital Delivery a pivotal leadership role responsible for delivering one of the most complex and high-value capital programmes in the borough, with projects exceeding £50m. Sitting within the Property and Asset Management service, you will lead the planning, procurement, and delivery of major capital works across Hackney s housing stock. This includes programmes to improve building safety, modernise homes, meet regulatory requirements, and support the Council s long-term Asset Management Strategy. You will oversee multi-disciplinary teams, including Project Managers, Clerks of Works, Resident Liaison Officers and technical support staff, ensuring programmes are delivered efficiently, compliantly, and to high quality standards. The role requires extensive experience managing large-scale construction projects ideally within social housing and a strong track record of financial planning, contract administration and performance management. You will oversee complex contract portfolios, manage contractor performance, lead negotiations, resolve disputes, and ensure all projects meet governance, health and safety, CDM and quality benchmarks. You will also shape and procure future capital contracts, embedding lessons learned and anticipating evolving regulatory demands. As a senior leader within PAM, you will contribute to the wider Housing directorate s strategic direction, working closely with Building Maintenance, Regeneration, Tenancy & Leasehold Services and other partners to deliver coordinated, resident-focused outcomes. You will be comfortable representing the Council at planning meetings, governance boards, and resident forums, providing confident leadership and clear decision-making. We are seeking a candidate with: • Significant experience delivering major construction or refurbishment programmes in a complex public sector or housing environment • Strong expertise in contract management, commercial oversight, CDM compliance and dispute resolution • Proven ability to lead multi-disciplinary teams and drive performance in a challenging operational context • Excellent financial management skills, with experience of valuations, final accounts, budget control and reporting • Strong communication and stakeholder skills, including engaging confidently with residents, councillors and contractors • A relevant degree (e.g., surveying, engineering, architecture) or equivalent experience; professional project management qualifications desirable This is an opportunity to shape the future of Hackney s housing stock, improve safety and quality for residents, and lead one of London s most ambitious capital programmes. For further information or to apply, please contact (url removed)
Head of Procurement, Business Support & Commercial Management Hackney Council Property Services Climate, Homes & Economy Directorate Salary: £76872 - £78090 Goodman Masson is proud to partner with Hackney Council to recruit a Head of Procurement, Business Support & Commercial Management a senior leadership role at the heart of Property Services. This post oversees procurement strategy, commercial governance, contract management, business support functions and financial oversight across a large and complex housing and property portfolio. You will lead a team of 19 specialists spanning procurement, commercial management, business support, programme monitoring, commercial compliance, surveying and cost control. Your remit includes shaping procurement strategy, ensuring compliance with public procurement law, overseeing all Gateway processes, maintaining strong commercial controls, and ensuring contracts deliver value, quality and performance. You will also ensure robust monitoring systems are in place, manage performance across planned and reactive works contracts, and maintain a central register of key commercial information. The role provides strategic advice to senior leaders, supports major procurement activity across the directorate, and ensures all operational teams meet contract conditions, pricing standards, and financial regulations. Working as part of the senior management team, you will drive improvements in service delivery, champion effective contract administration, and support the development of consistent, transparent and well-governed procurement practice. We are seeking an experienced leader with: • Significant senior-level experience in public sector procurement, contract management or commercial services • A procurement qualification (MCIPS or equivalent experience) • Strong understanding of UK procurement law, including the Procurement Act 2023 • Experience in housing, construction or property services environments • Expertise in financial management of building contracts and commercial negotiation • Knowledge of JCT, NEC and construction delivery models • Experience using frameworks and delivering major capital, planned or compliance programmes • Ability to lead multi-disciplinary teams and embed a performance-driven culture • Excellent stakeholder, analytical and communication skills • Commitment to equality, learning, and high-quality customer service This is a key opportunity to influence procurement strategy and commercial governance across a major London borough, helping deliver safe, sustainable and cost-effective homes and services for Hackney residents. For further information or to apply, please contact (url removed)
31/12/2025
Full time
Head of Procurement, Business Support & Commercial Management Hackney Council Property Services Climate, Homes & Economy Directorate Salary: £76872 - £78090 Goodman Masson is proud to partner with Hackney Council to recruit a Head of Procurement, Business Support & Commercial Management a senior leadership role at the heart of Property Services. This post oversees procurement strategy, commercial governance, contract management, business support functions and financial oversight across a large and complex housing and property portfolio. You will lead a team of 19 specialists spanning procurement, commercial management, business support, programme monitoring, commercial compliance, surveying and cost control. Your remit includes shaping procurement strategy, ensuring compliance with public procurement law, overseeing all Gateway processes, maintaining strong commercial controls, and ensuring contracts deliver value, quality and performance. You will also ensure robust monitoring systems are in place, manage performance across planned and reactive works contracts, and maintain a central register of key commercial information. The role provides strategic advice to senior leaders, supports major procurement activity across the directorate, and ensures all operational teams meet contract conditions, pricing standards, and financial regulations. Working as part of the senior management team, you will drive improvements in service delivery, champion effective contract administration, and support the development of consistent, transparent and well-governed procurement practice. We are seeking an experienced leader with: • Significant senior-level experience in public sector procurement, contract management or commercial services • A procurement qualification (MCIPS or equivalent experience) • Strong understanding of UK procurement law, including the Procurement Act 2023 • Experience in housing, construction or property services environments • Expertise in financial management of building contracts and commercial negotiation • Knowledge of JCT, NEC and construction delivery models • Experience using frameworks and delivering major capital, planned or compliance programmes • Ability to lead multi-disciplinary teams and embed a performance-driven culture • Excellent stakeholder, analytical and communication skills • Commitment to equality, learning, and high-quality customer service This is a key opportunity to influence procurement strategy and commercial governance across a major London borough, helping deliver safe, sustainable and cost-effective homes and services for Hackney residents. For further information or to apply, please contact (url removed)
Head of Repairs and Maintenance Hackney Council Building Maintenance & Estate Environment Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is proud to be partnering with Hackney Council to recruit a Head of Repairs and Maintenance a key strategic leadership role shaping the delivery of high-performing, customer-focused housing repairs services across the borough. This is a pivotal opportunity to lead the full end-to-end repairs journey, ensuring residents receive a reliable, high-quality service that reflects Hackney s values, commitments, and ambitions. You will provide strategic direction across responsive repairs, voids, customer services, business support, and specialist teams, driving service improvement, digital transformation, and operational excellence. Working closely with senior leadership, you will lead the review of policies, systems, staffing structures, and processes to embed a coordinated, efficient, resident-centred service. You will ensure strong performance management, compliance, financial oversight, and value-for-money delivery across an in-house DLO and contracted providers. A key part of the role includes driving culture change, championing customer experience, and ensuring lessons learned translate into real service improvement, particularly around complaints, disrepair, and damp and mould. You will also play a central role in modernising Hackney s repairs technology, ensuring systems such as diagnostics tools, CRM and new digital repair ordering platforms support an effective, streamlined operation. As a visible and collaborative leader, you will build strong relationships with tenants, leaseholders, community partners and internal colleagues across Housing, Resident Safety, Asset Management and wider council services. We are seeking: • A proven senior leader within housing repairs, property maintenance or a related operational environment • Strong experience transforming services, improving performance and embedding a customer-focused culture • Excellent understanding of repairs operations, diagnostics, compliance, performance frameworks and financial management • Ability to lead large, multi-disciplinary teams through change • Confidence managing complex workloads, risk, and high-profile service challenges • Strong communication skills and the ability to engage residents, colleagues and stakeholders • Commitment to Hackney s values, equality, and inclusion priorities This is a highly influential role offering the opportunity to make a measurable difference to housing services that thousands of residents rely upon every day. For more information or to apply, please contact (url removed)
31/12/2025
Full time
Head of Repairs and Maintenance Hackney Council Building Maintenance & Estate Environment Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is proud to be partnering with Hackney Council to recruit a Head of Repairs and Maintenance a key strategic leadership role shaping the delivery of high-performing, customer-focused housing repairs services across the borough. This is a pivotal opportunity to lead the full end-to-end repairs journey, ensuring residents receive a reliable, high-quality service that reflects Hackney s values, commitments, and ambitions. You will provide strategic direction across responsive repairs, voids, customer services, business support, and specialist teams, driving service improvement, digital transformation, and operational excellence. Working closely with senior leadership, you will lead the review of policies, systems, staffing structures, and processes to embed a coordinated, efficient, resident-centred service. You will ensure strong performance management, compliance, financial oversight, and value-for-money delivery across an in-house DLO and contracted providers. A key part of the role includes driving culture change, championing customer experience, and ensuring lessons learned translate into real service improvement, particularly around complaints, disrepair, and damp and mould. You will also play a central role in modernising Hackney s repairs technology, ensuring systems such as diagnostics tools, CRM and new digital repair ordering platforms support an effective, streamlined operation. As a visible and collaborative leader, you will build strong relationships with tenants, leaseholders, community partners and internal colleagues across Housing, Resident Safety, Asset Management and wider council services. We are seeking: • A proven senior leader within housing repairs, property maintenance or a related operational environment • Strong experience transforming services, improving performance and embedding a customer-focused culture • Excellent understanding of repairs operations, diagnostics, compliance, performance frameworks and financial management • Ability to lead large, multi-disciplinary teams through change • Confidence managing complex workloads, risk, and high-profile service challenges • Strong communication skills and the ability to engage residents, colleagues and stakeholders • Commitment to Hackney s values, equality, and inclusion priorities This is a highly influential role offering the opportunity to make a measurable difference to housing services that thousands of residents rely upon every day. For more information or to apply, please contact (url removed)
Head of Fire Safety Hackney Council Salary: PO12 £73,266 £86,121 (Inclusive of Market Supplement) Location: Hackney Service Centre / Flexible Hybrid Recruiting in partnership with Goodman Masson Goodman Masson is supporting Hackney Council in the recruitment of a Head of Fire Safety , a crucial leadership role responsible for shaping and delivering the Council s fire safety strategy, procedures and compliance frameworks. This appointment comes at a pivotal time as Hackney strengthens its approach to resident safety and ensures full alignment with the Fire Safety Act, the Regulatory Reform (Fire Safety) Order and the Building Safety Act. You will lead a well-established team of fire safety professionals and oversee all statutory fire safety functions, including Fire Risk Assessments, fire door inspections, external wall assessments and fire remediation programmes. You will also act as the Council s principal expert on fire safety, providing informed guidance to senior leaders, elected members, and regulatory partners. The role requires a strategic thinker who can balance operational delivery with long-term planning. You will work closely with the London Fire Brigade, contractors, residents and internal teams to maintain high standards, strengthen compliance and provide clear, transparent communication around fire safety responsibilities and risks. Ideal candidates will bring: Extensive experience in fire safety management within a housing or public-sector context. Senior leadership capability with experience managing multidisciplinary teams and high-risk portfolios. Deep knowledge of fire safety legislation, building construction principles and risk assessment methodologies. Experience managing contracts, external consultants, performance frameworks and complex remedial programmes. A Level 7 fire safety qualification or equivalent; membership of IFE, IFSM, IOSH or a related professional body. This is an opportunity to lead a high-impact service, strengthen resident trust and support Hackney s commitment to safe, compliant and well-managed homes. To apply or find out more, please contact (url removed)
31/12/2025
Full time
Head of Fire Safety Hackney Council Salary: PO12 £73,266 £86,121 (Inclusive of Market Supplement) Location: Hackney Service Centre / Flexible Hybrid Recruiting in partnership with Goodman Masson Goodman Masson is supporting Hackney Council in the recruitment of a Head of Fire Safety , a crucial leadership role responsible for shaping and delivering the Council s fire safety strategy, procedures and compliance frameworks. This appointment comes at a pivotal time as Hackney strengthens its approach to resident safety and ensures full alignment with the Fire Safety Act, the Regulatory Reform (Fire Safety) Order and the Building Safety Act. You will lead a well-established team of fire safety professionals and oversee all statutory fire safety functions, including Fire Risk Assessments, fire door inspections, external wall assessments and fire remediation programmes. You will also act as the Council s principal expert on fire safety, providing informed guidance to senior leaders, elected members, and regulatory partners. The role requires a strategic thinker who can balance operational delivery with long-term planning. You will work closely with the London Fire Brigade, contractors, residents and internal teams to maintain high standards, strengthen compliance and provide clear, transparent communication around fire safety responsibilities and risks. Ideal candidates will bring: Extensive experience in fire safety management within a housing or public-sector context. Senior leadership capability with experience managing multidisciplinary teams and high-risk portfolios. Deep knowledge of fire safety legislation, building construction principles and risk assessment methodologies. Experience managing contracts, external consultants, performance frameworks and complex remedial programmes. A Level 7 fire safety qualification or equivalent; membership of IFE, IFSM, IOSH or a related professional body. This is an opportunity to lead a high-impact service, strengthen resident trust and support Hackney s commitment to safe, compliant and well-managed homes. To apply or find out more, please contact (url removed)
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney Council Repairs & Maintenance Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London s most dynamic boroughs. This is a key role leading the Council s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services • Strong technical surveying expertise with advanced defect diagnosis skills • In-depth knowledge of disrepair legislation and risk mitigation • Experience managing damp and mould cases and delivering compliance with legal frameworks • Proven ability to lead and develop multidisciplinary teams • Strong communication and stakeholder management skills, including experience working with legal professionals • Financial awareness and experience managing budgets and contractor performance • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents safety, wellbeing, and housing quality across Hackney. For further information or to apply, please contact (url removed)
31/12/2025
Full time
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair) Hackney Council Repairs & Maintenance Climate, Homes & Economy Directorate Salary: £70,860 - £78,860 (Inclusive of Market Supplement) Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London s most dynamic boroughs. This is a key role leading the Council s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads. You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab s Law. As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities. The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process. We are seeking: • Senior leadership experience in surveying, legal disrepair or complex housing repairs services • Strong technical surveying expertise with advanced defect diagnosis skills • In-depth knowledge of disrepair legislation and risk mitigation • Experience managing damp and mould cases and delivering compliance with legal frameworks • Proven ability to lead and develop multidisciplinary teams • Strong communication and stakeholder management skills, including experience working with legal professionals • Financial awareness and experience managing budgets and contractor performance • Commitment to delivering equitable, resident-focused services This is a rare opportunity to lead a high-profile service area with real impact on residents safety, wellbeing, and housing quality across Hackney. For further information or to apply, please contact (url removed)
Head of Compliance & M&E Hackney Council Salary: PO15 (£82,797 £86,121) Location: Hackney Service Centre / Flexible Hybrid Recruiting in partnership with Goodman Masson Goodman Masson is partnering with Hackney Council to recruit a Head of Compliance & M&E , a senior leadership role responsible for statutory compliance and the delivery of all mechanical and electrical services across the borough s housing portfolio. This is a high-impact position overseeing critical safety functions including asbestos, legionella, gas, electrical and lift safety, while ensuring effective maintenance services and long-term asset resilience. Leading a team of around 120 staff, you will set the strategic direction for compliance and M&E services, ensuring robust frameworks, strong contractor performance, and a proactive approach to risk management. You will work closely with the Assistant Director for Resident Safety and senior leaders to translate strategic goals into operational delivery, ensuring residents receive safe, reliable and well-maintained homes. This role will also manage significant budgets, develop preventative maintenance strategies, lead on procurement of M&E services, and oversee performance against key compliance and safety standards. You will act as a principal advisor on statutory compliance, responding to regulatory requirements and ensuring all data, inspections and safety records are audit-ready. A core part of the role is collaboration engaging residents, leading high-performing teams, working with contractors and technical specialists, and representing the Council with external regulators including the HSE, the Building Safety Regulator and London Fire Brigade. You will also play a key organisational role, contributing to Hackney s governance model through regular leadership, performance and safety boards. We are seeking candidates who can demonstrate: Significant senior leadership experience in M&E, compliance, housing or asset management. Strong technical knowledge across gas, electrical, legionella, asbestos, lifts and M&E systems. Experience managing large teams, direct labour operatives and specialist contractors. A track record of delivering compliance programmes, safety improvements and high-quality maintenance services. Deep understanding of statutory frameworks including the Building Safety Act, Health & Safety at Work Act and relevant British Standards. Ability to lead cultural change, drive performance and communicate complex technical information with clarity. Relevant Level 7 technical qualifications or equivalent experience; professional memberships such as NICEIC, GasSafe, NAPIT, RICS, CIOB or CABE are desirable. This is an opportunity to lead one of London s most significant compliance and M&E services, shaping the safety and reliability of thousands of homes and contributing directly to Hackney s wider resident safety strategy. To discuss the role or apply, please contact Goodman Masson.
31/12/2025
Full time
Head of Compliance & M&E Hackney Council Salary: PO15 (£82,797 £86,121) Location: Hackney Service Centre / Flexible Hybrid Recruiting in partnership with Goodman Masson Goodman Masson is partnering with Hackney Council to recruit a Head of Compliance & M&E , a senior leadership role responsible for statutory compliance and the delivery of all mechanical and electrical services across the borough s housing portfolio. This is a high-impact position overseeing critical safety functions including asbestos, legionella, gas, electrical and lift safety, while ensuring effective maintenance services and long-term asset resilience. Leading a team of around 120 staff, you will set the strategic direction for compliance and M&E services, ensuring robust frameworks, strong contractor performance, and a proactive approach to risk management. You will work closely with the Assistant Director for Resident Safety and senior leaders to translate strategic goals into operational delivery, ensuring residents receive safe, reliable and well-maintained homes. This role will also manage significant budgets, develop preventative maintenance strategies, lead on procurement of M&E services, and oversee performance against key compliance and safety standards. You will act as a principal advisor on statutory compliance, responding to regulatory requirements and ensuring all data, inspections and safety records are audit-ready. A core part of the role is collaboration engaging residents, leading high-performing teams, working with contractors and technical specialists, and representing the Council with external regulators including the HSE, the Building Safety Regulator and London Fire Brigade. You will also play a key organisational role, contributing to Hackney s governance model through regular leadership, performance and safety boards. We are seeking candidates who can demonstrate: Significant senior leadership experience in M&E, compliance, housing or asset management. Strong technical knowledge across gas, electrical, legionella, asbestos, lifts and M&E systems. Experience managing large teams, direct labour operatives and specialist contractors. A track record of delivering compliance programmes, safety improvements and high-quality maintenance services. Deep understanding of statutory frameworks including the Building Safety Act, Health & Safety at Work Act and relevant British Standards. Ability to lead cultural change, drive performance and communicate complex technical information with clarity. Relevant Level 7 technical qualifications or equivalent experience; professional memberships such as NICEIC, GasSafe, NAPIT, RICS, CIOB or CABE are desirable. This is an opportunity to lead one of London s most significant compliance and M&E services, shaping the safety and reliability of thousands of homes and contributing directly to Hackney s wider resident safety strategy. To discuss the role or apply, please contact Goodman Masson.
Head of Strategic Asset Management Hackney Council Property Services Climate, Homes & Economy Directorate Salary: £76,872-£78,090 Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Strategic Asset Management a senior leadership role shaping how the borough invests in, maintains, and future-proofs its housing stock. This role is central to developing and delivering Hackney s Housing Asset Management Strategy, ensuring homes are safe, high-quality, sustainable, and fit for the future. Leading a multidisciplinary team, you will oversee stock condition intelligence, long-term investment planning, asset performance, contract management, and the delivery of major capital programmes. You will define the strategic direction for the Council s housing assets, ensuring full compliance with regulatory requirements while embracing modern standards, new technologies, and innovation. Working closely with the Assistant Director of Property & Asset Management, Resident Safety, Building Maintenance, Regeneration and other partners, you will develop clear policies, technical standards, and asset plans that guide how investment decisions are made. You will ensure the Council maintains robust data, delivers effective feasibility studies and option appraisals, and produces strategic reports that inform decision-making at senior level. You will also hold responsibility for financial oversight, contract performance management, and ensuring business intelligence systems support the effective delivery of the strategy. The role requires a confident and collaborative leader who can build a performance-driven culture, support organisational change, develop staff, and strengthen working relationships across the Housing Directorate. You will represent Hackney at internal and public forums, engage residents meaningfully, and champion a customer-focused approach across asset management activity. We are seeking candidates with: • Significant experience in strategic asset management within housing or a comparable environment • Strong understanding of stock condition, investment planning, and asset performance frameworks • Experience leading complex capital programmes and managing critical contracts • Excellent analytical, financial, and project management skills • Proven ability to lead high-performing multi-disciplinary teams • Strong stakeholder management skills, including work with senior leaders and councillors • Ability to drive organisational and cultural change and improve service delivery • Commitment to equality, inclusion, and resident-focused services This is a key opportunity to influence long-term housing investment decisions that will directly improve the quality, safety, and sustainability of homes across Hackney. For further information or to apply, please contact (url removed)
31/12/2025
Full time
Head of Strategic Asset Management Hackney Council Property Services Climate, Homes & Economy Directorate Salary: £76,872-£78,090 Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Strategic Asset Management a senior leadership role shaping how the borough invests in, maintains, and future-proofs its housing stock. This role is central to developing and delivering Hackney s Housing Asset Management Strategy, ensuring homes are safe, high-quality, sustainable, and fit for the future. Leading a multidisciplinary team, you will oversee stock condition intelligence, long-term investment planning, asset performance, contract management, and the delivery of major capital programmes. You will define the strategic direction for the Council s housing assets, ensuring full compliance with regulatory requirements while embracing modern standards, new technologies, and innovation. Working closely with the Assistant Director of Property & Asset Management, Resident Safety, Building Maintenance, Regeneration and other partners, you will develop clear policies, technical standards, and asset plans that guide how investment decisions are made. You will ensure the Council maintains robust data, delivers effective feasibility studies and option appraisals, and produces strategic reports that inform decision-making at senior level. You will also hold responsibility for financial oversight, contract performance management, and ensuring business intelligence systems support the effective delivery of the strategy. The role requires a confident and collaborative leader who can build a performance-driven culture, support organisational change, develop staff, and strengthen working relationships across the Housing Directorate. You will represent Hackney at internal and public forums, engage residents meaningfully, and champion a customer-focused approach across asset management activity. We are seeking candidates with: • Significant experience in strategic asset management within housing or a comparable environment • Strong understanding of stock condition, investment planning, and asset performance frameworks • Experience leading complex capital programmes and managing critical contracts • Excellent analytical, financial, and project management skills • Proven ability to lead high-performing multi-disciplinary teams • Strong stakeholder management skills, including work with senior leaders and councillors • Ability to drive organisational and cultural change and improve service delivery • Commitment to equality, inclusion, and resident-focused services This is a key opportunity to influence long-term housing investment decisions that will directly improve the quality, safety, and sustainability of homes across Hackney. For further information or to apply, please contact (url removed)
Head of Support Services Hackney Council Repairs and Maintenance Housing Services Salary: £66,084 - £67,269 Goodman Masson is pleased to be partnering with Hackney Council to recruit a Head of Support Services, a critical leadership position within Repairs and Maintenance. This role oversees the Council s fleet, complaints, and stock management functions, ensuring essential operational support that enables high-quality, resident-focused housing services. As Head of Support Services, you will lead the development of efficient systems, processes, and teams that underpin service delivery across Repairs and Maintenance. You will manage the Transport and Stores Manager and Complaints & Insurance Manager, ensuring that vehicles, materials, and customer feedback frameworks operate to the highest standards of safety, compliance, and value for money. You will take a proactive approach to customer service, embedding a culture of accountability, continuous improvement, and strong performance management. You will oversee fleet strategy, regulatory compliance, and environmental targets; manage a robust stock control operation with streamlined procurement and audit processes; and lead a high-performing complaints function that identifies service trends, improves outcomes, and enhances resident trust. A key part of the role involves health and safety leadership, risk management, and ensuring that systems, data, and reporting frameworks support effective decision-making. This position requires a visible leader who can build strong internal and external relationships, engage residents, and represent the service across panels, forums, and stakeholder settings. You will contribute to organisational change, drive digital transformation, and lead a team committed to Hackney s values of inclusion, openness, and ambition. We are seeking candidates with: • Senior leadership experience in a complex operational environment • Strong understanding of fleet, stock, or complaints management (ideally all three) • Proven ability to lead teams through organisational and culture change • Excellent analytical and data-driven decision-making skills • Strong stakeholder engagement and communication capabilities • Experience managing budgets, risk, and performance frameworks • A commitment to equality, resident-focused service delivery, and continuous improvement This is an influential role shaping the support services that enable high-performing repairs delivery for thousands of residents across Hackney. If you are a strategic, operationally focused leader with a passion for service excellence, we would welcome your application. For more information or to apply, please contact (url removed)
31/12/2025
Full time
Head of Support Services Hackney Council Repairs and Maintenance Housing Services Salary: £66,084 - £67,269 Goodman Masson is pleased to be partnering with Hackney Council to recruit a Head of Support Services, a critical leadership position within Repairs and Maintenance. This role oversees the Council s fleet, complaints, and stock management functions, ensuring essential operational support that enables high-quality, resident-focused housing services. As Head of Support Services, you will lead the development of efficient systems, processes, and teams that underpin service delivery across Repairs and Maintenance. You will manage the Transport and Stores Manager and Complaints & Insurance Manager, ensuring that vehicles, materials, and customer feedback frameworks operate to the highest standards of safety, compliance, and value for money. You will take a proactive approach to customer service, embedding a culture of accountability, continuous improvement, and strong performance management. You will oversee fleet strategy, regulatory compliance, and environmental targets; manage a robust stock control operation with streamlined procurement and audit processes; and lead a high-performing complaints function that identifies service trends, improves outcomes, and enhances resident trust. A key part of the role involves health and safety leadership, risk management, and ensuring that systems, data, and reporting frameworks support effective decision-making. This position requires a visible leader who can build strong internal and external relationships, engage residents, and represent the service across panels, forums, and stakeholder settings. You will contribute to organisational change, drive digital transformation, and lead a team committed to Hackney s values of inclusion, openness, and ambition. We are seeking candidates with: • Senior leadership experience in a complex operational environment • Strong understanding of fleet, stock, or complaints management (ideally all three) • Proven ability to lead teams through organisational and culture change • Excellent analytical and data-driven decision-making skills • Strong stakeholder engagement and communication capabilities • Experience managing budgets, risk, and performance frameworks • A commitment to equality, resident-focused service delivery, and continuous improvement This is an influential role shaping the support services that enable high-performing repairs delivery for thousands of residents across Hackney. If you are a strategic, operationally focused leader with a passion for service excellence, we would welcome your application. For more information or to apply, please contact (url removed)
Head of HSEQ Hackney Council Grade: PO9 Salary: £66,084 £70,032 Location: Hackney / Hybrid Working Recruiting in partnership with Goodman Masson Goodman Masson is proud to be partnering with Hackney Council to recruit a Head of HSEQ , a newly created leadership role at the heart of the borough s Resident Safety service. This is a key opportunity to shape and deliver an ambitious Health, Safety, Environment and Quality (HSEQ) strategy that underpins safety excellence across construction, refurbishment, DLO operations and housing services. As Head of HSEQ, you will lead a specialist team of Principal Designers, CDM Advisors, auditors, training professionals and safety specialists. You will oversee the development and delivery of Hackney s corporate HSEQ framework, ensuring full compliance with the CDM Regulations 2015, the Building Safety Act 2022, ISO standards, and wider statutory obligations. You will take strategic ownership of construction site auditing, safety management systems, competency frameworks, accreditation processes and incident management. The role also plays a central part in governance, with significant visibility across the organisation, attending and chairing key housing safety and compliance boards. Your leadership will help embed a strong safety culture across the Council and its partners, enhancing standards and reducing risk for residents. We are seeking a forward-thinking and credible safety leader with substantial senior-level experience in HSEQ, construction safety, compliance or resident safety. You will bring strong technical knowledge, excellent communication skills, and a proven track record of driving cultural and operational improvements. NEBOSH Diploma (or equivalent), IOSH/IIRSM membership and Principal Designer/CDM qualifications are required or must be achieved within 18 months. This is a rare opportunity to lead a critical safety function within a progressive London borough committed to high standards, innovation and resident-focused service delivery. If you are motivated by public service, technically strong, and passionate about improving safety outcomes, we would welcome your application. For more information please contact (url removed)
31/12/2025
Full time
Head of HSEQ Hackney Council Grade: PO9 Salary: £66,084 £70,032 Location: Hackney / Hybrid Working Recruiting in partnership with Goodman Masson Goodman Masson is proud to be partnering with Hackney Council to recruit a Head of HSEQ , a newly created leadership role at the heart of the borough s Resident Safety service. This is a key opportunity to shape and deliver an ambitious Health, Safety, Environment and Quality (HSEQ) strategy that underpins safety excellence across construction, refurbishment, DLO operations and housing services. As Head of HSEQ, you will lead a specialist team of Principal Designers, CDM Advisors, auditors, training professionals and safety specialists. You will oversee the development and delivery of Hackney s corporate HSEQ framework, ensuring full compliance with the CDM Regulations 2015, the Building Safety Act 2022, ISO standards, and wider statutory obligations. You will take strategic ownership of construction site auditing, safety management systems, competency frameworks, accreditation processes and incident management. The role also plays a central part in governance, with significant visibility across the organisation, attending and chairing key housing safety and compliance boards. Your leadership will help embed a strong safety culture across the Council and its partners, enhancing standards and reducing risk for residents. We are seeking a forward-thinking and credible safety leader with substantial senior-level experience in HSEQ, construction safety, compliance or resident safety. You will bring strong technical knowledge, excellent communication skills, and a proven track record of driving cultural and operational improvements. NEBOSH Diploma (or equivalent), IOSH/IIRSM membership and Principal Designer/CDM qualifications are required or must be achieved within 18 months. This is a rare opportunity to lead a critical safety function within a progressive London borough committed to high standards, innovation and resident-focused service delivery. If you are motivated by public service, technically strong, and passionate about improving safety outcomes, we would welcome your application. For more information please contact (url removed)
