The Guinness Partnership

About the role Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes?are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We are looking for a Repairs Surveyor to join our team covering locations in Hertfordshire & Bedfordshire. This is a full time, 39 hours per week, permanent role. The overall purpose of the role is to carry out surveys and property inspections, oversee the delivery of subcontracted repairs and ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes. What we are looking for We are seeking someone with strong technical knowledge of building standards, experience in HHSRS assessments, and a solid grasp of responsive, voids and planned repairs. You will be confident managing contractors, working independently, delivering excellent customer service, and communicating clearly. You will be able to demonstrate Essential: Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects. Experience of undertaking assessments in line with the Housing Health & Safety Rating System. Understanding of responsive repairs, voids works, planned and cyclical repairs requirements. Ability to be proactive and work on own initiative, with limited supervision. Experience of managing contractors. Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone. Good IT skills and knowledge of Microsoft Office, housing and property management systems. Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records. Demonstrates the Guinness Behaviours. Desirable: A good understanding of the context of social housing. Experience in working within a commercially aware environment. Qualifications Essential: Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher. Evidence of continuous professional development. Desirable: Level 4 VRQ Certificate in Managing Damp, Mould and Customer Care in Housing. RICS (Building Surveying) or MCIOB membership. If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP

Would you like to join our Estates Team as an Estate Assistant and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player who has experience of grounds maintenance, gardening and cleaning. About the Role We have an opportunity for an Estate Assistant to join our team on a permanent, full-time basis covering our sites in Stockport and the surrounding area. You will provide a high-quality grounds maintenance, gardening and cleaning service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external spaces well maintained. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: Proven professional experience of delivering grounds maintenance across a variety of sites and garden types. Experience and knowledge of lawn, shrub, and plant care. Proven experience of achieving high levels of customer satisfaction. Ability to carry out physical tasks within Health & Safety guidelines. Ability to work effectively within a team and without high levels of supervision. Able to demonstrate Guinness Behaviours. Knowledge of Health & Safety legislation, including COSHH and PPE. Full UK driving license. If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP