JOB DESCRIPTION About the role We are looking for an Area Planner to join the Guinness Property team to provide a high-quality planning and co-ordination service for our Responsive Repairs. You will play a key role in coordinating the day-to-day scheduling of our Responsive Repairs Operatives, ensuring repairs are planned efficiently and appointments are arranged to meet the needs of our residents. The role involves managing operatives' diaries, booking and rescheduling appointments, maintaining accurate records and updating systems to ensure repair activities are tracked effectively. Working closely with residents, operatives and internal teams, you will ensure clear communication, efficient job allocation and a high standard of customer service, while contributing to continuous improvements in service delivery and performance. You will also be able to demonstrate these essential skills: Experience of working in a customer focused environment. Experience of working within agreed performance targets. Excellent oral and written communications. Proven ability to work methodically, follow agreed procedures and accurately record data and information. Ability to work in a fast-paced environment and under pressure. Experience of working with databases. Desirable: Experience of working in social housing. Experience of working with large volume data processing activities. Experience of working with subcontractors. Excellent organisation and time management skills. Experience of working with DRS. To find out more about the role and the key responsibilities, please review the role profile. To apply, please submit your CV and a covering letter demonstrating how you meet the essential criteria. TGPCVL
09/07/2026
Full time
JOB DESCRIPTION About the role We are looking for an Area Planner to join the Guinness Property team to provide a high-quality planning and co-ordination service for our Responsive Repairs. You will play a key role in coordinating the day-to-day scheduling of our Responsive Repairs Operatives, ensuring repairs are planned efficiently and appointments are arranged to meet the needs of our residents. The role involves managing operatives' diaries, booking and rescheduling appointments, maintaining accurate records and updating systems to ensure repair activities are tracked effectively. Working closely with residents, operatives and internal teams, you will ensure clear communication, efficient job allocation and a high standard of customer service, while contributing to continuous improvements in service delivery and performance. You will also be able to demonstrate these essential skills: Experience of working in a customer focused environment. Experience of working within agreed performance targets. Excellent oral and written communications. Proven ability to work methodically, follow agreed procedures and accurately record data and information. Ability to work in a fast-paced environment and under pressure. Experience of working with databases. Desirable: Experience of working in social housing. Experience of working with large volume data processing activities. Experience of working with subcontractors. Excellent organisation and time management skills. Experience of working with DRS. To find out more about the role and the key responsibilities, please review the role profile. To apply, please submit your CV and a covering letter demonstrating how you meet the essential criteria. TGPCVL
JOB DESCRIPTION Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We have a new opportunity for a Multi-Skilled Joiner to join our Responsive Repairs Team covering our homes in South and West Manchester on a full-time, permanent contract. About the role You must be a qualified Joiner and show a level of competence in other trades. You must live within South or West Manchester, ideally no further than fifteen miles of either location, to be able to reach all the locations in a timely manner. What we are looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will be a fully qualified and experienced Joiner, and you will have great customer service skills and a willingness to go the extra mile to provide a high-quality service in compliance with relevant procedures and legislation. Essential Skills/Experience: Demonstrable competence within the required primary trade. Various multi-trade skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix). Experience of working in a customer-focused environment within agreed performance targets. Proven ability to work methodically, follow agreed procedures, and accurately record data and information. Ability to work with minimal supervision and demonstrate organisational and time management skills. Ability to make decisions and solve problems, seeking any advice required. Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines. Ability to operate safely, having considered any environmental circumstances and possible risks. Demonstrate the Guinness Behaviours. Desirable Skills/Experience: Experience of working within the social housing sector. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the required trade. A full UK driving licence. This is a full-time, permanent vacancy, working 39 hours per week, with a requirement to cover out-of-hours callout on a rota basis, which offers an additional payment. If you are interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL
08/07/2026
Full time
JOB DESCRIPTION Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We have a new opportunity for a Multi-Skilled Joiner to join our Responsive Repairs Team covering our homes in South and West Manchester on a full-time, permanent contract. About the role You must be a qualified Joiner and show a level of competence in other trades. You must live within South or West Manchester, ideally no further than fifteen miles of either location, to be able to reach all the locations in a timely manner. What we are looking for We are a customer-focused organisation, so we know that how we do things is just as important as what we do. You will be a fully qualified and experienced Joiner, and you will have great customer service skills and a willingness to go the extra mile to provide a high-quality service in compliance with relevant procedures and legislation. Essential Skills/Experience: Demonstrable competence within the required primary trade. Various multi-trade skills and experience, sufficient to enable the completion of repairs at the first visit (first time fix). Experience of working in a customer-focused environment within agreed performance targets. Proven ability to work methodically, follow agreed procedures, and accurately record data and information. Ability to work with minimal supervision and demonstrate organisational and time management skills. Ability to make decisions and solve problems, seeking any advice required. Ability to carry out physical tasks and lift weights in accordance with Health and Safety guidelines. Ability to operate safely, having considered any environmental circumstances and possible risks. Demonstrate the Guinness Behaviours. Desirable Skills/Experience: Experience of working within the social housing sector. Essential Qualifications: NVQ Level 3 (City & Guilds) Trade Qualification or equivalent recognised competency in the required trade. A full UK driving licence. This is a full-time, permanent vacancy, working 39 hours per week, with a requirement to cover out-of-hours callout on a rota basis, which offers an additional payment. If you are interested in joining us and would like to apply for this role, please review the role profile to view all the key responsibilities and to ensure you meet the essential criteria. This position will require a basic DBS check, which will be paid for by The Guinness Partnership. TGPCVL
