Customer Experience Director Location: Remote Salary : £94,671.46 per annum Closing Date: 19 December 2025 We re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service it could be you! We re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services. We know everyone s on a journey these days, but we re truly on one, evolving our operating model so that despite of our size and geography, we re connected to our customers and communities and service delivery is responsive, easy, local and personal. You ll be a subject matter expert in housing management and will be responsible for making sure we re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs. Through strong change and performance management, process review, systems and policy development you ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live. Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront. We ll be honest, this role will be hard work! We always want to do better so there s a lot to do and within a really challenging operating environment. Undoubtedly there ll be times where you ll be frustrated and you ll probably try things which don t work but you ll be joining a strong, collaborative team, where we ve got each other, and you ll be encouraged to try new things, and amongst the hard work you ll laugh and have fun; you ll never be bored, and no two days will be the same. The teams you ll lead are nationally dispersed. Where you live isn t necessarily important it s your expertise, customer focus, values and leadership that matters If this role sounds like a bit of you, you think we re going to be a great fit, and you re ready to grab the opportunity and make it your own, come and ! Please note: Final stage interviews to be held on 17th December at our Reading office. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. We re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 21, 2025
Full time
Customer Experience Director Location: Remote Salary : £94,671.46 per annum Closing Date: 19 December 2025 We re on the hunt for a Customer Experience Director to lead our customer facing housing management teams. If you have a proven track record of delivery and you re decisive, tenacious, collaborative, resilient and relentlessly passionate about great customer service it could be you! We re looking for an open minded, credible, talented leader to join our fantastic Housing Senior Leadership Team with responsibility for the delivery of local housing management services including anti-social behaviour, tenancy and neighbourhood related services. We know everyone s on a journey these days, but we re truly on one, evolving our operating model so that despite of our size and geography, we re connected to our customers and communities and service delivery is responsive, easy, local and personal. You ll be a subject matter expert in housing management and will be responsible for making sure we re winning for our customers by listening, and ensuring teams are equipped and empowered to deliver excellent services which meet current and emerging customer needs. Through strong change and performance management, process review, systems and policy development you ll continue to drive customer satisfaction, trust and efficiency, ensuring our homes and communities are safe and thriving places for our customers to live. Through your leadership, you will develop a high performing, productive culture, with high levels of accountability, ownership and autonomy where colleagues are truly engaged, encouraged and supported to be their best, with our Customer Promise at the forefront. We ll be honest, this role will be hard work! We always want to do better so there s a lot to do and within a really challenging operating environment. Undoubtedly there ll be times where you ll be frustrated and you ll probably try things which don t work but you ll be joining a strong, collaborative team, where we ve got each other, and you ll be encouraged to try new things, and amongst the hard work you ll laugh and have fun; you ll never be bored, and no two days will be the same. The teams you ll lead are nationally dispersed. Where you live isn t necessarily important it s your expertise, customer focus, values and leadership that matters If this role sounds like a bit of you, you think we re going to be a great fit, and you re ready to grab the opportunity and make it your own, come and ! Please note: Final stage interviews to be held on 17th December at our Reading office. Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 90,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association s Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. We re looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace. We are a Disability Confident employer. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Health & Safety Business Partner Workplace Safety Location: Remote Salary: £56,375 per annum Vacancy Type: Full Time Closing Date : 18 December 2025 Play a leading role in building a proactive, risk-led safety culture where every colleague is safe and well, every day. We re looking for a Health & Safety Business Partner to join our Building Safety & Compliance team. In this pivotal role, you ll act as a trusted advisor, working across all directorates to embed a proactive, positive health and safety culture. You ll provide expert advice and guidance to managers and teams, ensuring compliance with health and safety legislation and best practice. From leading investigations into incidents and near misses to developing and reviewing policies, procedures, and projects (including ISO 45001 and RoSPA certifications), you ll play a key role in driving continuous improvement. You ll also design and deliver engaging training, workshops, and communications to build competence and ownership across the organisation. You will also undertake audits and inspections in workspaces, community spaces, and hubs to ensure robust risk management. By analysing performance data and trends, you ll inform decision-making and strengthen our safety culture at every level. What we re looking for: NEBOSH Diploma in Occupational Health and Safety and GradIOSH status. (as a minimum) Expert knowledge of UK health and safety legislation, ACOPs and recognised best practice Proven experience in H&S advisory or leadership roles, with the ability to drive positive cultural change through strong communication, coaching and relationship-building. Excellent communication and relationship-building skills, able to engage diverse teams and stakeholders. Practical experience of ISO 45001 management systems and auditing, supporting certification and continuous improvement. A proactive, solutions-focused mindset with a commitment to equality, diversity, and inclusion. Practical sector-related experience enabling effective and informed H&S advice within a similar operational environment. Above all, we are looking for someone who is passionate about developing and sustaining a safe, healthy and inclusive culture for colleagues, customers and contractors. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application
Nov 20, 2025
Full time
Health & Safety Business Partner Workplace Safety Location: Remote Salary: £56,375 per annum Vacancy Type: Full Time Closing Date : 18 December 2025 Play a leading role in building a proactive, risk-led safety culture where every colleague is safe and well, every day. We re looking for a Health & Safety Business Partner to join our Building Safety & Compliance team. In this pivotal role, you ll act as a trusted advisor, working across all directorates to embed a proactive, positive health and safety culture. You ll provide expert advice and guidance to managers and teams, ensuring compliance with health and safety legislation and best practice. From leading investigations into incidents and near misses to developing and reviewing policies, procedures, and projects (including ISO 45001 and RoSPA certifications), you ll play a key role in driving continuous improvement. You ll also design and deliver engaging training, workshops, and communications to build competence and ownership across the organisation. You will also undertake audits and inspections in workspaces, community spaces, and hubs to ensure robust risk management. By analysing performance data and trends, you ll inform decision-making and strengthen our safety culture at every level. What we re looking for: NEBOSH Diploma in Occupational Health and Safety and GradIOSH status. (as a minimum) Expert knowledge of UK health and safety legislation, ACOPs and recognised best practice Proven experience in H&S advisory or leadership roles, with the ability to drive positive cultural change through strong communication, coaching and relationship-building. Excellent communication and relationship-building skills, able to engage diverse teams and stakeholders. Practical experience of ISO 45001 management systems and auditing, supporting certification and continuous improvement. A proactive, solutions-focused mindset with a commitment to equality, diversity, and inclusion. Practical sector-related experience enabling effective and informed H&S advice within a similar operational environment. Above all, we are looking for someone who is passionate about developing and sustaining a safe, healthy and inclusive culture for colleagues, customers and contractors. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application
Scheme Manager Location: Burton Gardens, Hereford Salary: £22,267.80 per annum Vacancy Type: Permanent, Part Time (34 hours per week) Closing Date: 18 December 2025 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at Burton Gardens, a welcoming retirement living scheme just a short walk from the centre of the picturesque village of Weobley, Hertfordshire. As our Scheme Manager , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Nov 20, 2025
Full time
Scheme Manager Location: Burton Gardens, Hereford Salary: £22,267.80 per annum Vacancy Type: Permanent, Part Time (34 hours per week) Closing Date: 18 December 2025 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at Burton Gardens, a welcoming retirement living scheme just a short walk from the centre of the picturesque village of Weobley, Hertfordshire. As our Scheme Manager , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Health & Safety Business Partner - Workplace Safety Location: Remote Salary: £56,375 per annum Vacancy Type: Full Time Closing Date : 18 December 2025 Play a leading role in building a proactive, risk-led safety culture where every colleague is safe and well, every day. We're looking for a Health & Safety Business Partner to join our Building Safety & Compliance team. In this pivotal role, you'll act as a trusted advisor, working across all directorates to embed a proactive, positive health and safety culture. You'll provide expert advice and guidance to managers and teams, ensuring compliance with health and safety legislation and best practice. From leading investigations into incidents and near misses to developing and reviewing policies, procedures, and projects (including ISO 45001 and RoSPA certifications), you'll play a key role in driving continuous improvement. You'll also design and deliver engaging training, workshops, and communications to build competence and ownership across the organisation. You will also undertake audits and inspections in workspaces, community spaces, and hubs to ensure robust risk management. By analysing performance data and trends, you'll inform decision-making and strengthen our safety culture at every level. What we're looking for: NEBOSH Diploma in Occupational Health and Safety and GradIOSH status. (as a minimum) Expert knowledge of UK health and safety legislation, ACOPs and recognised best practice Proven experience in H&S advisory or leadership roles, with the ability to drive positive cultural change through strong communication, coaching and relationship-building. Excellent communication and relationship-building skills, able to engage diverse teams and stakeholders. Practical experience of ISO 45001 management systems and auditing, supporting certification and continuous improvement. A proactive, solutions-focused mindset with a commitment to equality, diversity, and inclusion. Practical sector-related experience enabling effective and informed H&S advice within a similar operational environment. Above all, we are looking for someone who is passionate about developing and sustaining a safe, healthy and inclusive culture for colleagues, customers and contractors. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 20, 2025
Full time
Health & Safety Business Partner - Workplace Safety Location: Remote Salary: £56,375 per annum Vacancy Type: Full Time Closing Date : 18 December 2025 Play a leading role in building a proactive, risk-led safety culture where every colleague is safe and well, every day. We're looking for a Health & Safety Business Partner to join our Building Safety & Compliance team. In this pivotal role, you'll act as a trusted advisor, working across all directorates to embed a proactive, positive health and safety culture. You'll provide expert advice and guidance to managers and teams, ensuring compliance with health and safety legislation and best practice. From leading investigations into incidents and near misses to developing and reviewing policies, procedures, and projects (including ISO 45001 and RoSPA certifications), you'll play a key role in driving continuous improvement. You'll also design and deliver engaging training, workshops, and communications to build competence and ownership across the organisation. You will also undertake audits and inspections in workspaces, community spaces, and hubs to ensure robust risk management. By analysing performance data and trends, you'll inform decision-making and strengthen our safety culture at every level. What we're looking for: NEBOSH Diploma in Occupational Health and Safety and GradIOSH status. (as a minimum) Expert knowledge of UK health and safety legislation, ACOPs and recognised best practice Proven experience in H&S advisory or leadership roles, with the ability to drive positive cultural change through strong communication, coaching and relationship-building. Excellent communication and relationship-building skills, able to engage diverse teams and stakeholders. Practical experience of ISO 45001 management systems and auditing, supporting certification and continuous improvement. A proactive, solutions-focused mindset with a commitment to equality, diversity, and inclusion. Practical sector-related experience enabling effective and informed H&S advice within a similar operational environment. Above all, we are looking for someone who is passionate about developing and sustaining a safe, healthy and inclusive culture for colleagues, customers and contractors. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Asbestos Contract Manager Location: Remote Salary: £55,000 per annum Closing date: 01 December 2025 Are you passionate about building safety and compliance? We are seeking an experienced and proactive Asbestos Contract Manager to join our Homes directorate! In this pivotal role, you will act as the lead for asbestos, ensuring we fulfil our statutory duties under the Control of Asbestos Regulations. You will lead the management and delivery of asbestos survey, analytical, and removal services across our housing and commercial portfolio, working closely with external contractors and consultants. Your expertise will ensure our properties remain safe, compliant, and well-managed. What you'll do: Ensure management surveys are completed for all pre-2000 properties entering our portfolio, updating the asbestos register accordingly. Schedule and manage re-inspections for new and existing buildings in line with our Asbestos Management Plan. Define and oversee an annual programme of asbestos re-inspections, working with appointed suppliers. Manage work orders for asbestos remediation, ensuring interim safety measures and clear communication with residents and colleagues. Oversee work orders and invoices related to asbestos survey and removal programmes. Support resident engagement by providing accessible information about asbestos risks. Collaborate with repairs and voids teams to maintain accurate asbestos data. Work with external auditors to ensure quality and compliance, following up on audit actions. Hold monthly contract management meetings with suppliers to monitor performance. What you'll bring: Experience in social housing or the private residential sector. Proven track record managing supplier service and works contracts. Experience with quality and compliance audits. Strong knowledge of landlord compliance legislation and the wider regulatory landscape. Familiarity with Construction (Design & Management) Regulations. Proficient in Microsoft Office and Power BI. Excellent project management and report writing skills. Essential : Undergraduate degree in property, construction, engineering, or safety (or substantial relevant experience), NEBOSH General or Construction Certificate (or equivalent UKAS Level 3), BOHS P402 or P405 certificate Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 19, 2025
Full time
Asbestos Contract Manager Location: Remote Salary: £55,000 per annum Closing date: 01 December 2025 Are you passionate about building safety and compliance? We are seeking an experienced and proactive Asbestos Contract Manager to join our Homes directorate! In this pivotal role, you will act as the lead for asbestos, ensuring we fulfil our statutory duties under the Control of Asbestos Regulations. You will lead the management and delivery of asbestos survey, analytical, and removal services across our housing and commercial portfolio, working closely with external contractors and consultants. Your expertise will ensure our properties remain safe, compliant, and well-managed. What you'll do: Ensure management surveys are completed for all pre-2000 properties entering our portfolio, updating the asbestos register accordingly. Schedule and manage re-inspections for new and existing buildings in line with our Asbestos Management Plan. Define and oversee an annual programme of asbestos re-inspections, working with appointed suppliers. Manage work orders for asbestos remediation, ensuring interim safety measures and clear communication with residents and colleagues. Oversee work orders and invoices related to asbestos survey and removal programmes. Support resident engagement by providing accessible information about asbestos risks. Collaborate with repairs and voids teams to maintain accurate asbestos data. Work with external auditors to ensure quality and compliance, following up on audit actions. Hold monthly contract management meetings with suppliers to monitor performance. What you'll bring: Experience in social housing or the private residential sector. Proven track record managing supplier service and works contracts. Experience with quality and compliance audits. Strong knowledge of landlord compliance legislation and the wider regulatory landscape. Familiarity with Construction (Design & Management) Regulations. Proficient in Microsoft Office and Power BI. Excellent project management and report writing skills. Essential : Undergraduate degree in property, construction, engineering, or safety (or substantial relevant experience), NEBOSH General or Construction Certificate (or equivalent UKAS Level 3), BOHS P402 or P405 certificate Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Estate Services Officer Location: Home Based, with travel within the South East (predominantly Surrey & Sussex) Salary: £27,850 per annum + Car Allowance Vacancy Type: Full Time Closing Date: 9th December 2025 Are you passionate about delivering excellent customer service and making a real difference in communities? Do you thrive in a role where no two days are the same, and where your organisational skills and attention to detail truly shine? Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. We're looking for an Estate Services Officer to support the delivery of high-quality estate services to our residents. This is a fantastic opportunity to play a key role in shaping the way we manage and improve our estates, ensuring they remain safe, welcoming, and well-maintained. What you'll be doing Coordinating and supporting the delivery of estate services contracts. Leading on service queries, complaints, and contractor performance. Managing estate asset data and supporting national programmes like cyclical tree maintenance. Ensuring compliance with health, safety, and regulatory standards. Collaborating across teams to improve service delivery and customer satisfaction. What you'll bring Experience in estate services, ideally within social housing. Strong organisational and communication skills. A proactive approach to problem-solving and service improvement. Confidence in managing contracts and working with stakeholders at all levels. A commitment to delivering outstanding customer service. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 19, 2025
Full time
Estate Services Officer Location: Home Based, with travel within the South East (predominantly Surrey & Sussex) Salary: £27,850 per annum + Car Allowance Vacancy Type: Full Time Closing Date: 9th December 2025 Are you passionate about delivering excellent customer service and making a real difference in communities? Do you thrive in a role where no two days are the same, and where your organisational skills and attention to detail truly shine? Part of the Stonewater Group, Mount Green Housing Association meets people's housing needs across Surrey and North Sussex through the delivery of a local service to its residents. We're looking for an Estate Services Officer to support the delivery of high-quality estate services to our residents. This is a fantastic opportunity to play a key role in shaping the way we manage and improve our estates, ensuring they remain safe, welcoming, and well-maintained. What you'll be doing Coordinating and supporting the delivery of estate services contracts. Leading on service queries, complaints, and contractor performance. Managing estate asset data and supporting national programmes like cyclical tree maintenance. Ensuring compliance with health, safety, and regulatory standards. Collaborating across teams to improve service delivery and customer satisfaction. What you'll bring Experience in estate services, ideally within social housing. Strong organisational and communication skills. A proactive approach to problem-solving and service improvement. Confidence in managing contracts and working with stakeholders at all levels. A commitment to delivering outstanding customer service. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Service Manager Location: Hazelmead House, Swindon Salary : £34,000 per annum Vacancy Type: Fixed Term Contract until January 2027 Closing Date: 16 December 2025 Are you passionate about making a real difference in people s lives? Do you have the leadership skills to inspire a team and deliver exceptional supported living services? If so, we d love to hear from you! Hazelmead House is an established housing project for people recovering from mental health issues. Set in Swindon s old town, it's close to all amenities and the town centre. We re looking for a Service Manager to lead one of our Supported Living services, providing high-quality accommodation and person-centred support for customers with diverse needs, including young people, mental health, learning disabilities, and homelessness. In this role, you ll lead and develop a high-performing team, ensuring their wellbeing and professional growth while delivering outstanding, person-centred support planning. You ll champion customer co-production, monitor service performance, and report to commissioning teams. Building strong partnerships with local agencies will be key to creating holistic support opportunities. You ll also promote equality, diversity, and inclusion in every aspect of service delivery, oversee safeguarding and health and safety compliance, and manage tenancy processes. What we re looking for Experience in a leadership role within supported living, housing, or social care. Knowledge of person-centred planning, safeguarding, and housing law. Ability to manage budgets, performance, and compliance effectively. Strong communication and relationship-building skills. Commitment to equality, diversity, and trauma-informed practice. IT proficiency and excellent report-writing skills. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 18, 2025
Contract
Service Manager Location: Hazelmead House, Swindon Salary : £34,000 per annum Vacancy Type: Fixed Term Contract until January 2027 Closing Date: 16 December 2025 Are you passionate about making a real difference in people s lives? Do you have the leadership skills to inspire a team and deliver exceptional supported living services? If so, we d love to hear from you! Hazelmead House is an established housing project for people recovering from mental health issues. Set in Swindon s old town, it's close to all amenities and the town centre. We re looking for a Service Manager to lead one of our Supported Living services, providing high-quality accommodation and person-centred support for customers with diverse needs, including young people, mental health, learning disabilities, and homelessness. In this role, you ll lead and develop a high-performing team, ensuring their wellbeing and professional growth while delivering outstanding, person-centred support planning. You ll champion customer co-production, monitor service performance, and report to commissioning teams. Building strong partnerships with local agencies will be key to creating holistic support opportunities. You ll also promote equality, diversity, and inclusion in every aspect of service delivery, oversee safeguarding and health and safety compliance, and manage tenancy processes. What we re looking for Experience in a leadership role within supported living, housing, or social care. Knowledge of person-centred planning, safeguarding, and housing law. Ability to manage budgets, performance, and compliance effectively. Strong communication and relationship-building skills. Commitment to equality, diversity, and trauma-informed practice. IT proficiency and excellent report-writing skills. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Customer Partner (Housing Officer) Tenancy Sustainment Location: Home Based, covering Dorset, East Hampshire & Southampton Salary: £29,000 per annum Vacancy Type: Full-time Closing Date: 12 December, 2025 Here at Stonewater, we re looking for a Housing Officer (known internally as a Customer Partner) to join our Tenancy Sustainment team and provide an exceptional customer service, putting customers at the heart of everything you do. As Customer Partner, you ll be working on property condition cases, hoarding, tenancy breaches, and permissions. It really is a varied role! This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. This role is predominantly home based but we will need you to be flexible to travel within your local area as the role may involve site visits and attendance at court on behalf of your colleagues. The ideal candidate will: Have proven Housing experience, able to successfully manage property condition cases and tenancy breaches. Have a strong customer focus. Have experience in working with multi-agencies to ensure results for customers Demonstrate an understanding of safeguarding and processes in place to support vulnerable customers Be agile and flexible, prioritising as appropriate to meet customer needs Demonstrate an ability to work well as part of a team. Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes. Be experienced in partnership working to meet the needs of customers. Be able to think beyond process to find innovative solutions for customers. Be computer literate. Experience of using Active H is desirable. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 14, 2025
Full time
Customer Partner (Housing Officer) Tenancy Sustainment Location: Home Based, covering Dorset, East Hampshire & Southampton Salary: £29,000 per annum Vacancy Type: Full-time Closing Date: 12 December, 2025 Here at Stonewater, we re looking for a Housing Officer (known internally as a Customer Partner) to join our Tenancy Sustainment team and provide an exceptional customer service, putting customers at the heart of everything you do. As Customer Partner, you ll be working on property condition cases, hoarding, tenancy breaches, and permissions. It really is a varied role! This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. This role is predominantly home based but we will need you to be flexible to travel within your local area as the role may involve site visits and attendance at court on behalf of your colleagues. The ideal candidate will: Have proven Housing experience, able to successfully manage property condition cases and tenancy breaches. Have a strong customer focus. Have experience in working with multi-agencies to ensure results for customers Demonstrate an understanding of safeguarding and processes in place to support vulnerable customers Be agile and flexible, prioritising as appropriate to meet customer needs Demonstrate an ability to work well as part of a team. Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes. Be experienced in partnership working to meet the needs of customers. Be able to think beyond process to find innovative solutions for customers. Be computer literate. Experience of using Active H is desirable. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Estate Services Officer Location: Home Based, with travel within the South East (predominantly Surrey & Sussex) Salary: £27,850 per annum + Car Allowance Vacancy Type: Full Time Closing Date: 9th December 2025 Are you passionate about delivering excellent customer service and making a real difference in communities? Do you thrive in a role where no two days are the same, and where your organisational skills and attention to detail truly shine? Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. We re looking for an Estate Services Officer to support the delivery of high-quality estate services to our residents. This is a fantastic opportunity to play a key role in shaping the way we manage and improve our estates, ensuring they remain safe, welcoming, and well-maintained. What you ll be doing Coordinating and supporting the delivery of estate services contracts. Leading on service queries, complaints, and contractor performance. Managing estate asset data and supporting national programmes like cyclical tree maintenance. Ensuring compliance with health, safety, and regulatory standards. Collaborating across teams to improve service delivery and customer satisfaction. What you ll bring Experience in estate services, ideally within social housing. Strong organisational and communication skills. A proactive approach to problem-solving and service improvement. Confidence in managing contracts and working with stakeholders at all levels. A commitment to delivering outstanding customer service. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 12, 2025
Full time
Estate Services Officer Location: Home Based, with travel within the South East (predominantly Surrey & Sussex) Salary: £27,850 per annum + Car Allowance Vacancy Type: Full Time Closing Date: 9th December 2025 Are you passionate about delivering excellent customer service and making a real difference in communities? Do you thrive in a role where no two days are the same, and where your organisational skills and attention to detail truly shine? Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. We re looking for an Estate Services Officer to support the delivery of high-quality estate services to our residents. This is a fantastic opportunity to play a key role in shaping the way we manage and improve our estates, ensuring they remain safe, welcoming, and well-maintained. What you ll be doing Coordinating and supporting the delivery of estate services contracts. Leading on service queries, complaints, and contractor performance. Managing estate asset data and supporting national programmes like cyclical tree maintenance. Ensuring compliance with health, safety, and regulatory standards. Collaborating across teams to improve service delivery and customer satisfaction. What you ll bring Experience in estate services, ideally within social housing. Strong organisational and communication skills. A proactive approach to problem-solving and service improvement. Confidence in managing contracts and working with stakeholders at all levels. A commitment to delivering outstanding customer service. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Housing Officer Location: Home Based, covering Leicester Salary: £29,000 per annum Passionate about people and places? Join us as a Housing Officer and be the difference in your community every single day. We re now looking for a Housing Officer (known internally as Customer Partner Neighbourhoods) to join our Neighbourhood team to provide an exceptional customer service and put customers at the heart of everything you do. At Stonewater, we are passionate about proactively managing our communities and the Customer Partners in our Neighbourhoods team play a vital part in this. We want to build resilient, healthy, happy communities and are looking for a someone who can help us achieve this, bringing creativity and problem-solving skills. In this role, you will have the opportunity to work closely with customers and stakeholders to resolve queries that affect the management of our communities such as waste and nuisance in communal areas. You ll also be able to identify and manage community projects to enhance the lives of our customers. This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. This role is home based, but you will need be flexible to travel within your local area as the role will involve site visits and attendance at court on behalf of your colleagues. There will be an expectation of travel 2 or 3 times throughout the year to further locations such as Coventry or Reading which depending on where you live may need an overnight stay for meetings. The ideal candidate will: Have proven Housing Management & Community Development experience. Have a strong customer focus. Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes. Be experienced in partnership working to meet the needs of customers. Be able to think beyond process to find innovative solutions for customers. Exceptional Time Management & Organisational skills are essential due to working independently daily. Be able to hit the ground running in a fast paced environment. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 07, 2025
Full time
Housing Officer Location: Home Based, covering Leicester Salary: £29,000 per annum Passionate about people and places? Join us as a Housing Officer and be the difference in your community every single day. We re now looking for a Housing Officer (known internally as Customer Partner Neighbourhoods) to join our Neighbourhood team to provide an exceptional customer service and put customers at the heart of everything you do. At Stonewater, we are passionate about proactively managing our communities and the Customer Partners in our Neighbourhoods team play a vital part in this. We want to build resilient, healthy, happy communities and are looking for a someone who can help us achieve this, bringing creativity and problem-solving skills. In this role, you will have the opportunity to work closely with customers and stakeholders to resolve queries that affect the management of our communities such as waste and nuisance in communal areas. You ll also be able to identify and manage community projects to enhance the lives of our customers. This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. This role is home based, but you will need be flexible to travel within your local area as the role will involve site visits and attendance at court on behalf of your colleagues. There will be an expectation of travel 2 or 3 times throughout the year to further locations such as Coventry or Reading which depending on where you live may need an overnight stay for meetings. The ideal candidate will: Have proven Housing Management & Community Development experience. Have a strong customer focus. Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes. Be experienced in partnership working to meet the needs of customers. Be able to think beyond process to find innovative solutions for customers. Exceptional Time Management & Organisational skills are essential due to working independently daily. Be able to hit the ground running in a fast paced environment. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Asbestos Contract Manager Location: Remote Salary: £55,000 per annum Closing date: 01 December 2025 Are you passionate about building safety and compliance? We are seeking an experienced and proactive Asbestos Contract Manager to join our Homes directorate! In this pivotal role, you will act as the lead for asbestos, ensuring we fulfil our statutory duties under the Control of Asbestos Regulations. You will lead the management and delivery of asbestos survey, analytical, and removal services across our housing and commercial portfolio, working closely with external contractors and consultants. Your expertise will ensure our properties remain safe, compliant, and well-managed. What you ll do: Ensure management surveys are completed for all pre-2000 properties entering our portfolio, updating the asbestos register accordingly. Schedule and manage re-inspections for new and existing buildings in line with our Asbestos Management Plan. Define and oversee an annual programme of asbestos re-inspections, working with appointed suppliers. Manage work orders for asbestos remediation, ensuring interim safety measures and clear communication with residents and colleagues. Oversee work orders and invoices related to asbestos survey and removal programmes. Support resident engagement by providing accessible information about asbestos risks. Collaborate with repairs and voids teams to maintain accurate asbestos data. Work with external auditors to ensure quality and compliance, following up on audit actions. Hold monthly contract management meetings with suppliers to monitor performance. What you ll bring: Experience in social housing or the private residential sector. Proven track record managing supplier service and works contracts. Experience with quality and compliance audits. Strong knowledge of landlord compliance legislation and the wider regulatory landscape. Familiarity with Construction (Design & Management) Regulations. Proficient in Microsoft Office and Power BI. Excellent project management and report writing skills. Essential : Undergraduate degree in property, construction, engineering, or safety (or substantial relevant experience), NEBOSH General or Construction Certificate (or equivalent UKAS Level 3), BOHS P402 or P405 certificate Desirable : ISO 9001 or 45001 (18001) auditor qualification. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 07, 2025
Full time
Asbestos Contract Manager Location: Remote Salary: £55,000 per annum Closing date: 01 December 2025 Are you passionate about building safety and compliance? We are seeking an experienced and proactive Asbestos Contract Manager to join our Homes directorate! In this pivotal role, you will act as the lead for asbestos, ensuring we fulfil our statutory duties under the Control of Asbestos Regulations. You will lead the management and delivery of asbestos survey, analytical, and removal services across our housing and commercial portfolio, working closely with external contractors and consultants. Your expertise will ensure our properties remain safe, compliant, and well-managed. What you ll do: Ensure management surveys are completed for all pre-2000 properties entering our portfolio, updating the asbestos register accordingly. Schedule and manage re-inspections for new and existing buildings in line with our Asbestos Management Plan. Define and oversee an annual programme of asbestos re-inspections, working with appointed suppliers. Manage work orders for asbestos remediation, ensuring interim safety measures and clear communication with residents and colleagues. Oversee work orders and invoices related to asbestos survey and removal programmes. Support resident engagement by providing accessible information about asbestos risks. Collaborate with repairs and voids teams to maintain accurate asbestos data. Work with external auditors to ensure quality and compliance, following up on audit actions. Hold monthly contract management meetings with suppliers to monitor performance. What you ll bring: Experience in social housing or the private residential sector. Proven track record managing supplier service and works contracts. Experience with quality and compliance audits. Strong knowledge of landlord compliance legislation and the wider regulatory landscape. Familiarity with Construction (Design & Management) Regulations. Proficient in Microsoft Office and Power BI. Excellent project management and report writing skills. Essential : Undergraduate degree in property, construction, engineering, or safety (or substantial relevant experience), NEBOSH General or Construction Certificate (or equivalent UKAS Level 3), BOHS P402 or P405 certificate Desirable : ISO 9001 or 45001 (18001) auditor qualification. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Scheme Manager Location: Threadneedle Court, Halifax Salary £13,104 per annum (FTE: £26,208.00 per annum) Employment Type: Permanent, Part Time (20 hours per week) Closing date: 02 December 2025 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at Threadneedle Court, a welcoming retirement living scheme just a mile from Halifax town centre. As our Scheme Coordinator , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.
Nov 07, 2025
Full time
Scheme Manager Location: Threadneedle Court, Halifax Salary £13,104 per annum (FTE: £26,208.00 per annum) Employment Type: Permanent, Part Time (20 hours per week) Closing date: 02 December 2025 Are you passionate about helping people live independently in a safe and supportive environment? At Stonewater, we re looking for a proactive and caring individual to join us at Threadneedle Court, a welcoming retirement living scheme just a mile from Halifax town centre. As our Scheme Coordinator , you ll be the friendly face of the scheme, supporting the Delivery Manager with day-to-day operations and ensuring our residents feel safe, supported, and empowered to live independently. You ll take ownership of essential safety checks, including health & safety, fire safety, and the warden call system, making sure we meet compliance standards and deliver consistently high levels of service. Your keen eye for detail and proactive approach will help you identify and manage risks, including safeguarding concerns, and you ll be confident in taking appropriate action to ensure residents wellbeing is always prioritised. What we re looking for Experience in housing or customer-facing roles. Strong IT skills (Microsoft Office) and a willingness to learn new systems. Excellent record-keeping and attention to detail. A self-starter with great organisational skills and a passion for helping others. Clear communicator who works well with residents, colleagues, contractors, and external agencies. A practical problem-solver who delivers high-quality work and meets deadlines. Someone who takes pride in delivering excellent customer service, including resolving feedback and complaints. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.