Kate+Co

KC Group are recruiting on behalf of a leading housing organisation for a Neighbourhood Manager, In the Thanet area. Please note, an Enhanced DBS check is also required for the role. This is a full-time temporary role, Monday-Friday, 37.5 hours per week, paying £22.25 per hour . This is an excellent opportunity to join a well-established housing provider where you'll act as the face of the organisation across a designated patch, supporting customers to create safe, sustainable, and thriving communities. You will take ownership of the end-to-end customer experience, working closely with residents, contractors, local agencies, and internal departments to deliver outstanding neighbourhood services. Key Responsibilities Neighbourhood Manager: Manage a portfolio of residential and mixed-tenure properties across the Thanet area. Conduct estate, property, and scheme inspections to maintain high standards. Support customers with tenancy management matters including tenancy changes, succession, safeguarding, and enforcement cases. Investigate and manage anti-social behaviour, community safety concerns, and complaints. Build strong relationships with customers, external agencies, and local stakeholders. Work closely with contractors and internal teams to resolve maintenance and compliance issues. Attend community meetings, customer engagement events, and multi-agency meetings where required. Maintain accurate records and update housing management systems. To be considered for the Neighbourhood Manager: Previous experience within housing, tenancy management, or neighbourhood management. Strong customer service and relationship-building skills. Excellent problem-solving and conflict-resolution abilities. Knowledge of housing legislation and tenancy processes is desirable. Confident using Microsoft Office and mobile technology. Strong organisational skills with the ability to manage a varied workload. Full UK driving licence and access to a vehicle insured for business use. Key Information Neighbourhood Manager role: £22.25 per hour. Full-time temporary assignment. Field-based role covering Thanet and surrounding communities. Opportunity to work for a respected social housing organisation. Hybrid working with regular community and estate visits. Immediate start available. For more information on the role, contact Reiss on or . Unsuccessful applications will be kept on file for future vacancies.

KC Group are recruiting on behalf of a leading housing organisation for a Neighbourhood Manager, In the Northampton area. Please note, an Enhanced DBS check is also required for the role. This is a field based full-time temporary role, Monday-Friday, 37.5 hours per week, paying £22.25 per hour . This is a fantastic opportunity to join a customer-focused housing team, taking responsibility for a designated neighbourhood portfolio and delivering high-quality tenancy, estate, and community management services. You'll be the primary point of contact for residents, ensuring customers receive an excellent service while helping to build vibrant and sustainable communities. Key Responsibilities Neighbourhood Manager: Manage a portfolio of residential properties and estates across Northampton. Carry out regular estate inspections and ensure compliance-related actions are completed. Support customers with tenancy matters, safeguarding concerns, and community issues. Investigate anti-social behaviour and work with relevant partners to achieve positive outcomes. Liaise with contractors, local authorities, and internal departments regarding estate and property matters. Attend customer meetings, community events, and court proceedings where necessary. Monitor estate standards and coordinate improvement plans. Ensure accurate record keeping and case management. To be considered for the Neighbourhood Manager: Experience within social housing, housing management, or tenancy services. Excellent communication and stakeholder management skills. Ability to manage complex customer situations and resolve issues effectively. Strong administrative and IT skills, including Microsoft Office. Knowledge of housing regulations and customer-focused service delivery. Ability to work independently whilst contributing to a wider team. Full UK driving licence and access to a vehicle insured for business use. Key Information Neighbourhood Manager role: £22.25 per hour. Temporary full-time position. Monday-Friday working pattern. Hybrid role with regular travel across Northampton communities. Supportive team environment. Immediate interviews available. For more information on the role, contact Reiss on or . Unsuccessful applications will be kept on file for future vacancies.