The Property Managers Assistant supports the Lettings & Property Management team in delivering efficient, compliant and high-quality management of residential rental properties. This role is responsible for assisting with day-to-day property management duties, maintaining excellent communication with landlords, tenants and contractors, and ensuring compliance with current UK lettings legislation. The successful candidate will be highly organised, proactive, professional, and customer-focused. Key Responsibilities Property Management Support Assist with the management of a portfolio of residential properties. Log, coordinate and monitor maintenance issues and repairs. Liaise with approved contractors and obtain quotations. Ensure works are completed within agreed timescales. Update property management software accurately and promptly. Assist with property inspections and follow-up actions. Tenant Liaison Act as first point of contact for tenants regarding maintenance queries. Respond to enquiries via phone, email and in person in a professional manner. Support tenancy renewals and tenancy amendments. Assist with check-in and check-out procedures. Help manage deposit return processes in line with regulations. Landlord Support Provide updates to landlords regarding repairs and tenancy matters. Assist with preparation of reports following inspections. Ensure landlord instructions are followed accurately. Compliance & Legislation Assist in ensuring all managed properties comply with current legislation, including but not limited to: Gas Safety Regulations Electrical Installation Condition Reports (EICR) EPC requirements Smoke and Carbon Monoxide Alarm regulations Right to Rent checks Deposit Protection compliance The Housing Act 1988 and subsequent amendments Maintain accurate compliance records and chase documentation when required. Administration Prepare and issue letters, notices and documentation. Manage tenancy move ins & check outs Maintain accurate digital and paper filing systems. Support arrears chasing where required. Assist with utility notifications and council tax updates. General office administration as required
24/02/2026
Full time
The Property Managers Assistant supports the Lettings & Property Management team in delivering efficient, compliant and high-quality management of residential rental properties. This role is responsible for assisting with day-to-day property management duties, maintaining excellent communication with landlords, tenants and contractors, and ensuring compliance with current UK lettings legislation. The successful candidate will be highly organised, proactive, professional, and customer-focused. Key Responsibilities Property Management Support Assist with the management of a portfolio of residential properties. Log, coordinate and monitor maintenance issues and repairs. Liaise with approved contractors and obtain quotations. Ensure works are completed within agreed timescales. Update property management software accurately and promptly. Assist with property inspections and follow-up actions. Tenant Liaison Act as first point of contact for tenants regarding maintenance queries. Respond to enquiries via phone, email and in person in a professional manner. Support tenancy renewals and tenancy amendments. Assist with check-in and check-out procedures. Help manage deposit return processes in line with regulations. Landlord Support Provide updates to landlords regarding repairs and tenancy matters. Assist with preparation of reports following inspections. Ensure landlord instructions are followed accurately. Compliance & Legislation Assist in ensuring all managed properties comply with current legislation, including but not limited to: Gas Safety Regulations Electrical Installation Condition Reports (EICR) EPC requirements Smoke and Carbon Monoxide Alarm regulations Right to Rent checks Deposit Protection compliance The Housing Act 1988 and subsequent amendments Maintain accurate compliance records and chase documentation when required. Administration Prepare and issue letters, notices and documentation. Manage tenancy move ins & check outs Maintain accurate digital and paper filing systems. Support arrears chasing where required. Assist with utility notifications and council tax updates. General office administration as required
Our client, a successful and growing building professional, is looking for a highly organised Office Administrator to play a key role in driving operational efficiency and supporting business growth. This is not a traditional admin role. You ll take ownership of office operations, implement systems and processes, and work closely with the Director to improve performance, customer experience, and commercial outcomes. Ideal for someone who enjoys responsibility, structure, and making a measurable impact. Key Responsibilities Manage day-to-day office operations and customer communication Coordinate job files, schedules, trade teams and site logistics Implement and improve systems, processes and training programmes Support accounts administration, invoicing and reporting (KPIs, leads, conversions) Oversee compliance, Health & Safety updates and documentation Support recruitment of trades and workforce coordination Manage materials ordering, fleet administration and supplier liaison Assist the Director with operational strategy and business growth initiatives What We re Looking For Strong organisational and operational management skills Confident communicator with excellent customer service approach Experience improving systems, processes or workflows Commercial awareness and proactive mindset Ability to manage multiple priorities in a fast-paced environment Construction or trade industry experience desirable Why Apply? High-impact role with real responsibility Opportunity to shape systems and business processes Close collaboration with senior leadership Fast-growing, dynamic working environment Apply now if you re ready to step into a role where organisation, leadership and initiative truly matter.
19/02/2026
Full time
Our client, a successful and growing building professional, is looking for a highly organised Office Administrator to play a key role in driving operational efficiency and supporting business growth. This is not a traditional admin role. You ll take ownership of office operations, implement systems and processes, and work closely with the Director to improve performance, customer experience, and commercial outcomes. Ideal for someone who enjoys responsibility, structure, and making a measurable impact. Key Responsibilities Manage day-to-day office operations and customer communication Coordinate job files, schedules, trade teams and site logistics Implement and improve systems, processes and training programmes Support accounts administration, invoicing and reporting (KPIs, leads, conversions) Oversee compliance, Health & Safety updates and documentation Support recruitment of trades and workforce coordination Manage materials ordering, fleet administration and supplier liaison Assist the Director with operational strategy and business growth initiatives What We re Looking For Strong organisational and operational management skills Confident communicator with excellent customer service approach Experience improving systems, processes or workflows Commercial awareness and proactive mindset Ability to manage multiple priorities in a fast-paced environment Construction or trade industry experience desirable Why Apply? High-impact role with real responsibility Opportunity to shape systems and business processes Close collaboration with senior leadership Fast-growing, dynamic working environment Apply now if you re ready to step into a role where organisation, leadership and initiative truly matter.
