Clark James recruitment

Clark James Recruitment are working with a highly regarded Estate Agency Brand. Due to further growth within the business, our is client is looking to recruit a Pre Tenancy Administrator to join the Lettings team. Role We are seeking a highly organised and detail-oriented Lettings Pre-Tenancy Administrator to support our lettings team in managing the pre-tenancy process from offer acceptance through to move-in. This role is crucial in ensuring a smooth, compliant, and efficient onboarding experience for both landlords and tenants. Responsibilities Coordinate the pre-tenancy process from offer agreed to tenancy start date. Liaise with tenants, landlords, and third-party providers to progress applications. Arrange and monitor referencing, credit checks, and Right to Rent checks. Prepare tenancy agreements and ensure all documentation is accurate and compliant. Organise deposit registration and ensure funds are correctly processed. Schedule inventory reports and check-in appointments. Ensure all legal and compliance requirements are met prior to move-in. Maintain accurate records and update internal systems. Respond promptly to queries from tenants and landlords. Support the wider lettings team with administrative duties as required. Experience Previous experience in lettings, property administration, or a similar role preferred however, not essential, previous adminstration experience is essential. Strong organisational skills and attention to detail. Excellent communication and customer service abilities. Ability to manage multiple tasks and meet deadlines. Good working knowledge of Microsoft Office and property management systems. Understanding of lettings legislation and compliance (desirable but not essential). Proactive and able to work independently. Professional and approachable manner. Strong problem-solving skills. High level of accuracy and accountability. Package Basic salary to 30,000. Monday - Friday role (9.00am - 6.00pm). Please only apply for this position if your cv demonstrates previous administration experience