PEARSON WHIFFIN RECRUITMENT LTD

Project Manager London Up to £75k We are currently recruiting for an experienced Project Manager to join an established and growing project management team, delivering high-end retail interior fit-out projects across the UK. This is an exciting opportunity for a Project Manager who enjoys working in a fast-paced environment and is confident managing multiple projects from initial feasibility through to completion. You will take ownership of project delivery, ensuring projects are completed on time, within budget and to a high standard. As Project Manager, you will be responsible for managing the full project lifecycle across a range of retail projects, including new store roll-outs and refurbishments. Duties include: Managing multiple projects from inception through to completion. Taking responsibility for project budgets, programmes, timelines and cost sign-off. Leading client roll-outs for new stores and refurbishment projects. Producing project programmes, schedules and delivery plans. Leading site meetings, monitoring progress, issuing minutes and maintaining cost reports. Carrying out feasibility studies for new sites, including risk analysis and initial cost estimates. Producing detailed estimates and CAPEX forecasts. Providing value engineering solutions while maintaining the required quality of the build. Providing regular project updates and reports to clients and key stakeholders. Working closely with clients, contractors, consultants and suppliers throughout the project lifecycle. Managing and negotiating contracts and schedules of works, particularly across M&E and FF&E. Providing technical input across M&E, FF&E, construction and value engineering. Ensuring projects meet relevant health & safety requirements and statutory legislation. Identifying project risks and developing appropriate solutions and responses. Managing external consultants and ensuring projects are delivered on time, within budget and to the required standards. Building and maintaining strong relationships with clients and stakeholders. Supporting and developing junior members of the project team. Contributing to the development of processes and structures within the project The right candidate will have/be: A minimum of 5 years' experience within the sector with a proven track record of successful project delivery. Experience in retail, leisure or hospitality project management, either client-side or contractor-side. A proven background delivering high-end retail interior fit-out projects across the UK. Strong technical knowledge, particularly across M&E, FF&E and value engineering. A good understanding of construction health & safety requirements and relevant legislation. Strong commercial awareness, including experience with estimates, budgets and project costs. A proactive, solutions-focused approach with the ability to work in a fast-paced environment. The confidence to communicate with and influence clients, contractors and other stakeholders. Flexibility to travel extensively across the UK to attend project sites. This role is being handled by Chloe Wadhams & Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and

Scheduler Location: Mid Kent (Hybrid 2 days office 3 days homes) Salary: £27,000 £30,000 A great opportunity has risen for an experienced scheduler to join my client based in Mid Kent, the role is to ensure all installations/maintenance/fault calls are prioritised and booked to enable engineers to fulfil the service level agreements. Duties include: To log all new reactive call outs within 4 hours of receiving and schedule within specified SLA Schedule all installation works raised by Sales Support team and liaise with customer on required dates Provide the engineering team with all relevant information to complete their jobs Using SAP to plan and prioritise the engineers workload on a daily basis for installation, reactive and maintenance work. Assisting engineers with any issues at site, contacting customers to ensure they can gain access and complete necessary works Take customer phone calls into the Service Delivery team and assist customers as necessary Liaise with new and existing customers to plan and inform them of any works being undertaken advising of any changes to arranged dates where necessary. Regular review of in-house reports to ensure all processes are completed The right candidate will have/ be: Previous experience in a customer service role essential Good knowledge of UK geography essential Experience of scheduling a team of field engineers essential If you feel you meet the above criteria, please apply for immediate consideration! This role is being handled by Chloe Wadhams & Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

Customer Service Administrator Location: Gravesend Salary: Starting from £27,000 PWR Contacts: Emily, Holly or Chloe Ready to take your customer service career to the next level? Do you love building relationships, solving problems and delivering outstanding customer service? Are you organised, proactive and looking to join a supportive team where your hard work is genuinely recognised? If so, we'd love to hear from you! We're excited to be recruiting for a Customer Service Administrator on behalf of our well-established client in Gravesend. This is a fantastic opportunity to join a thriving business where no two days are the same, your ideas are valued, and you'll play a vital role in delivering an exceptional customer experience. If you're someone who enjoys working in a fast-paced environment, thrives on keeping things running smoothly and takes pride in getting the details right, this could be the perfect role for you. What you'll be doing As a key member of the Customer Service team, you'll be the friendly and professional point of contact for customers, ensuring every interaction leaves a lasting positive impression. Your day-to-day responsibilities will include: Delivering first-class customer service via telephone and email. Responding to customer enquiries and providing product information. Processing customer orders accurately and ensuring all information is captured correctly. Raising and sending customer price agreements, following up to ensure they're returned and processed promptly. Working closely with Sales, Production, Purchasing and Despatch to ensure a seamless customer journey. Resolving customer queries and complaints quickly and professionally. Producing reports using Microsoft Excel and analysing data where required. Supporting the wider team with administrative tasks to keep the department running efficiently. What we're looking for We're looking for someone who genuinely enjoys helping customers and takes pride in delivering an excellent service. You'll ideally have: Previous experience in a Customer Service or Account Management position. Excellent communication skills, both written and over the telephone. A positive, proactive attitude with a natural ability to solve problems. Exceptional attention to detail and a highly organised approach. Strong IT skills, including Microsoft Office, with confidence using Excel to produce reports and analyse data. The ability to prioritise a busy workload and meet deadlines with ease. The confidence to work independently while being a supportive team player. Why you'll love this opportunity This isn't just another customer service role. It's your chance to join a successful and growing business that truly values its people. You'll become part of a friendly, collaborative team where your contribution makes a real difference every day. If you're looking for a role where you can develop your skills, take ownership of your work and build a long-term career, we'd love to hear from you. Apply today and take the next exciting step in your customer service career! This vacancy is being handled by Holly Ensoll, Chloe Waddhams or Emily Bellis, Recruitment Consultants at Pearson Whiffin Recruitment. Not quite the right role? Whether you're looking for your first opportunity or your next career move, our experienced recruitment specialists are here to help. As Kent's leading independent recruitment consultancy, we're passionate about connecting great people with great businesses. Follow us on Facebook and Instagram at . By working with Pearson Whiffin Recruitment, you'll also be supporting local charities across Kent together we've proudly raised over £50,000 and counting!