PEARSON WHIFFIN RECRUITMENT LTD

Scheduler Location: Mid Kent (Hybrid 2 days office 3 days homes) Salary: £27,000 £30,000 A great opportunity has risen for an experienced scheduler to join my client based in Mid Kent, the role is to ensure all installations/maintenance/fault calls are prioritised and booked to enable engineers to fulfil the service level agreements. Duties include: To log all new reactive call outs within 4 hours of receiving and schedule within specified SLA Schedule all installation works raised by Sales Support team and liaise with customer on required dates Provide the engineering team with all relevant information to complete their jobs Using SAP to plan and prioritise the engineers workload on a daily basis for installation, reactive and maintenance work. Assisting engineers with any issues at site, contacting customers to ensure they can gain access and complete necessary works Take customer phone calls into the Service Delivery team and assist customers as necessary Liaise with new and existing customers to plan and inform them of any works being undertaken advising of any changes to arranged dates where necessary. Regular review of in-house reports to ensure all processes are completed The right candidate will have/ be: Previous experience in a customer service role essential Good knowledge of UK geography essential Experience of scheduling a team of field engineers essential If you feel you meet the above criteria, please apply for immediate consideration! This role is being handled by Chloe Wadhams & Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether you are entry or Executive level, our team of experienced Recruitment specialists can help you with your career. We are Kent s leading independent consultancy and pride ourselves on delivering an exceptional service to both candidates and clients. Find us on and By working with us, you will be helping support charities across Kent; we have raised over £50,000 so far!

Customer Service Administrator Location: Gravesend Salary: Starting from £27,000 PWR Contacts: Emily, Holly or Chloe Ready to take your customer service career to the next level? Do you love building relationships, solving problems and delivering outstanding customer service? Are you organised, proactive and looking to join a supportive team where your hard work is genuinely recognised? If so, we'd love to hear from you! We're excited to be recruiting for a Customer Service Administrator on behalf of our well-established client in Gravesend. This is a fantastic opportunity to join a thriving business where no two days are the same, your ideas are valued, and you'll play a vital role in delivering an exceptional customer experience. If you're someone who enjoys working in a fast-paced environment, thrives on keeping things running smoothly and takes pride in getting the details right, this could be the perfect role for you. What you'll be doing As a key member of the Customer Service team, you'll be the friendly and professional point of contact for customers, ensuring every interaction leaves a lasting positive impression. Your day-to-day responsibilities will include: Delivering first-class customer service via telephone and email. Responding to customer enquiries and providing product information. Processing customer orders accurately and ensuring all information is captured correctly. Raising and sending customer price agreements, following up to ensure they're returned and processed promptly. Working closely with Sales, Production, Purchasing and Despatch to ensure a seamless customer journey. Resolving customer queries and complaints quickly and professionally. Producing reports using Microsoft Excel and analysing data where required. Supporting the wider team with administrative tasks to keep the department running efficiently. What we're looking for We're looking for someone who genuinely enjoys helping customers and takes pride in delivering an excellent service. You'll ideally have: Previous experience in a Customer Service or Account Management position. Excellent communication skills, both written and over the telephone. A positive, proactive attitude with a natural ability to solve problems. Exceptional attention to detail and a highly organised approach. Strong IT skills, including Microsoft Office, with confidence using Excel to produce reports and analyse data. The ability to prioritise a busy workload and meet deadlines with ease. The confidence to work independently while being a supportive team player. Why you'll love this opportunity This isn't just another customer service role. It's your chance to join a successful and growing business that truly values its people. You'll become part of a friendly, collaborative team where your contribution makes a real difference every day. If you're looking for a role where you can develop your skills, take ownership of your work and build a long-term career, we'd love to hear from you. Apply today and take the next exciting step in your customer service career! This vacancy is being handled by Holly Ensoll, Chloe Waddhams or Emily Bellis, Recruitment Consultants at Pearson Whiffin Recruitment. Not quite the right role? Whether you're looking for your first opportunity or your next career move, our experienced recruitment specialists are here to help. As Kent's leading independent recruitment consultancy, we're passionate about connecting great people with great businesses. Follow us on Facebook and Instagram at . By working with Pearson Whiffin Recruitment, you'll also be supporting local charities across Kent together we've proudly raised over £50,000 and counting!

Production / Truss Operative Temp to Perm £12.71 per hour 39 hours per week Monday Friday Early finish every Friday PWR contacts: Sammy or Emily Are you looking for a hands-on role in a busy manufacturing environment where you can learn new skills and be part of a hardworking team? An established and reputable manufacturing company is looking for Production / Truss Operatives to join their team. This is a 12-week temp-to-perm position , with the opportunity to secure a permanent role following successful completion of the probationary period. What you ll be doing Working in a busy production environment building timber frames and roof trusses Using woodworking machinery and industrial hand tools Reading technical drawings and assembling products to specification Ensuring products are produced accurately with strong attention to detail Supporting the wider team to meet production targets and deadlines Maintaining a safe and tidy working environment What we re looking for A positive attitude and strong work ethic Enjoys practical, hands-on work Ability to follow instructions and work from technical drawings (training can be provided) Good attention to detail and quality standards Previous manufacturing, production or construction experience is beneficial but not essential full training will be provided Why apply? 12-week temp-to-perm position with opportunity for permanent employment Stable, full-time hours with early finish every Friday Learn new skills and develop within manufacturing Supportive and friendly team environment Immediate starts available This role is being handled by Sammy or Emily at Pearson Whiffin Recruitment. Not quite the right role but still looking? Whether entry level or executive, our experienced recruitment team can help you take the next step in your career. As one of Kent s leading independent recruitment consultancies, we pride ourselves on delivering an exceptional service to both candidates and clients. Find us on Facebook and By working with us, you ll also be helping support charities across Kent we ve raised over £50,000 so far! METTEMP