We are delighted to announce an exciting opportunity for a Voids Working Foreperson to join our Response and Maintenance team based in the Camberley area. In this role, you will be responsible for organising, supervising, and providing ongoing support to a team of Void Operatives, ensuring work is delivered efficiently and to a high standard. We thrive on offering more than just a job, we provide a secure environment where you can truly belong, while being rewarded fairly and on time. Our goal is to make a difference in people's lives. Competitive basic salary of £42,263 with the potential to earn up to £46,319 Your hard work will always be recognised and rewarded: Weekly pay with a guaranteed 39 hour week and annual reviews Productivity bonuses , plus call out and overtime pay Company van , fuel card, and travel expenses Uniform and PPE provided, no charge 31 days paid holiday (including bank holidays) Pension contributions to support your future Life Insurance , covering you on and off site Health and wellbeing support via Lighthouse Charity Additional perks like supplier discounts and more! The Working Foreperson role: We're committed to keeping you safe, happy and supported, therefore Health and Safety is paramount throughout the responsibilities of this role, for you, us, and the customer. Lead, coach and develop a successful, high performing Operative team, supporting them on site to deliver work to a high quality standard Utilise your IT skills, by producing and reviewing productivity reports, confirming weekly timesheets and engaging with customers and the client Undertaking multi trade work including jobs such as plumbing, patch plastering, tiling, and carpentry repair works in a domestic setting, utilising problem-solving capabilities. Typical repairs can include broken taps, leaking pipes, drainage unblocks, and general kitchen and bathroom repair work You will be responsible for ensuring our clients properties are ready for handover, working to deadlines and managing timeframes to ensure transitions run smoothly What you will bring as a Working Foreperson: Qualified to NVQ Level 2 or equivalent in a relevant trade Demonstrable experience of successfully leading an on site team Ideally experience of working within a domestic / social housing environment, or relevant response environment experience (albeit not essential) Having a passion for making a difference to peoples homes, you have strong values in delivering exceptional customer service skills, and enjoy working with people Driving license, with eligibility to drive in the UK About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. We reserve the right to shortlist candidates prior to the closing date. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.
01/10/2026
Full time
We are delighted to announce an exciting opportunity for a Voids Working Foreperson to join our Response and Maintenance team based in the Camberley area. In this role, you will be responsible for organising, supervising, and providing ongoing support to a team of Void Operatives, ensuring work is delivered efficiently and to a high standard. We thrive on offering more than just a job, we provide a secure environment where you can truly belong, while being rewarded fairly and on time. Our goal is to make a difference in people's lives. Competitive basic salary of £42,263 with the potential to earn up to £46,319 Your hard work will always be recognised and rewarded: Weekly pay with a guaranteed 39 hour week and annual reviews Productivity bonuses , plus call out and overtime pay Company van , fuel card, and travel expenses Uniform and PPE provided, no charge 31 days paid holiday (including bank holidays) Pension contributions to support your future Life Insurance , covering you on and off site Health and wellbeing support via Lighthouse Charity Additional perks like supplier discounts and more! The Working Foreperson role: We're committed to keeping you safe, happy and supported, therefore Health and Safety is paramount throughout the responsibilities of this role, for you, us, and the customer. Lead, coach and develop a successful, high performing Operative team, supporting them on site to deliver work to a high quality standard Utilise your IT skills, by producing and reviewing productivity reports, confirming weekly timesheets and engaging with customers and the client Undertaking multi trade work including jobs such as plumbing, patch plastering, tiling, and carpentry repair works in a domestic setting, utilising problem-solving capabilities. Typical repairs can include broken taps, leaking pipes, drainage unblocks, and general kitchen and bathroom repair work You will be responsible for ensuring our clients properties are ready for handover, working to deadlines and managing timeframes to ensure transitions run smoothly What you will bring as a Working Foreperson: Qualified to NVQ Level 2 or equivalent in a relevant trade Demonstrable experience of successfully leading an on site team Ideally experience of working within a domestic / social housing environment, or relevant response environment experience (albeit not essential) Having a passion for making a difference to peoples homes, you have strong values in delivering exceptional customer service skills, and enjoy working with people Driving license, with eligibility to drive in the UK About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. We reserve the right to shortlist candidates prior to the closing date. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.
We are delighted to announce an exciting opportunity for a Working Foreperson to join our Response and Maintenance team based in the Camberley area. In this role, you will be responsible for organising, supervising, and providing ongoing support to a team of Void Operatives, ensuring work is delivered efficiently and to a high standard. We thrive on offering more than just a job, we provide a secure environment where you can truly belong, while being rewarded fairly and on time. Our goal is to make a difference in people's lives. Competitive basic salary of £42,263 with the potential to earn up to £46,319 Your hard work will always be recognised and rewarded: Weekly pay with a guaranteed 39 hour week and annual reviews Productivity bonuses , plus call out and overtime pay Company van , fuel card, and travel expenses Uniform and PPE provided, no charge 31 days paid holiday (including bank holidays) Pension contributions to support your future Life Insurance , covering you on and off site Health and wellbeing support via Lighthouse Charity Additional perks like supplier discounts and more! The Working Foreperson role: We're committed to keeping you safe, happy and supported, therefore Health and Safety is paramount throughout the responsibilities of this role, for you, us, and the customer. Lead, coach and develop a successful, high performing Operative team, supporting them on site to deliver work to a high quality standard Utilise your IT skills, by producing and reviewing productivity reports, confirming weekly timesheets and engaging with customers and the client Undertaking multi trade work including jobs such as plumbing, patch plastering, tiling, and carpentry repair works in a domestic setting, utilising problem-solving capabilities. Typical repairs can include broken taps, leaking pipes, drainage unblocks, and general kitchen and bathroom repair work You will be responsible for ensuring our clients properties are ready for handover, working to deadlines and managing timeframes to ensure transitions run smoothly What you will bring as a Working Foreperson: Qualified to NVQ Level 2 or equivalent in a relevant trade Demonstrable experience of successfully leading an on site team Ideally experience of working within a domestic / social housing environment, or relevant response environment experience (albeit not essential) Having a passion for making a difference to peoples homes, you have strong values in delivering exceptional customer service skills, and enjoy working with people Driving license, with eligibility to drive in the UK About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. We reserve the right to shortlist candidates prior to the closing date. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.
01/10/2026
Full time
We are delighted to announce an exciting opportunity for a Working Foreperson to join our Response and Maintenance team based in the Camberley area. In this role, you will be responsible for organising, supervising, and providing ongoing support to a team of Void Operatives, ensuring work is delivered efficiently and to a high standard. We thrive on offering more than just a job, we provide a secure environment where you can truly belong, while being rewarded fairly and on time. Our goal is to make a difference in people's lives. Competitive basic salary of £42,263 with the potential to earn up to £46,319 Your hard work will always be recognised and rewarded: Weekly pay with a guaranteed 39 hour week and annual reviews Productivity bonuses , plus call out and overtime pay Company van , fuel card, and travel expenses Uniform and PPE provided, no charge 31 days paid holiday (including bank holidays) Pension contributions to support your future Life Insurance , covering you on and off site Health and wellbeing support via Lighthouse Charity Additional perks like supplier discounts and more! The Working Foreperson role: We're committed to keeping you safe, happy and supported, therefore Health and Safety is paramount throughout the responsibilities of this role, for you, us, and the customer. Lead, coach and develop a successful, high performing Operative team, supporting them on site to deliver work to a high quality standard Utilise your IT skills, by producing and reviewing productivity reports, confirming weekly timesheets and engaging with customers and the client Undertaking multi trade work including jobs such as plumbing, patch plastering, tiling, and carpentry repair works in a domestic setting, utilising problem-solving capabilities. Typical repairs can include broken taps, leaking pipes, drainage unblocks, and general kitchen and bathroom repair work You will be responsible for ensuring our clients properties are ready for handover, working to deadlines and managing timeframes to ensure transitions run smoothly What you will bring as a Working Foreperson: Qualified to NVQ Level 2 or equivalent in a relevant trade Demonstrable experience of successfully leading an on site team Ideally experience of working within a domestic / social housing environment, or relevant response environment experience (albeit not essential) Having a passion for making a difference to peoples homes, you have strong values in delivering exceptional customer service skills, and enjoy working with people Driving license, with eligibility to drive in the UK About Ian Williams Ltd: Explore more about us via our website and social media platforms including LinkedIn, Facebook, Indeed, and Glassdoor. All successful applicants will undergo a DBS criminal records check, and we fully comply with the Rehabilitation of Offenders Act and the DBS Code of Practice. Ian Williams is proud to be an equal opportunity employer, committed to diversity, inclusion, and fairness across all characteristics. We reserve the right to shortlist candidates prior to the closing date. Applicant details will be used solely for recruitment purposes, please refer to our Candidate Privacy Notice on our website. We kindly ask agencies not to contact us regarding this vacancy. If we require additional support, we will engage with you. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regards to this position.
We're recruiting a Resident Liaison Officer to join our growing Capital (Planned Works/Refurbishment) Division working on contracts with our clients in Bradford and the surrounding areas, including Huddersfield and Halifax. Working on site, you'll be our first point of contact for tenants - you'll play a key role in maintaining Ian Williams's strong community partnerships and positive relationships with customers, clients, and external organisations. If you are passionate about making a difference in the community, thriving on building strong relationships and improving the lives and surroundings we work in, we want to hear from you! £35,494.00 inclusive of car allowance Benefits include: Be part of the company profit share scheme (9% of base salary achieved last year) Private mileage scheme and fuel card Employer pension contribution of up to 5% Life Insurance Free legal and financial advice, and counselling through the Lighthouse Construction Industry Charity. Resident Liaison Officer role As a Resident Liaison Officer, you'll support the successful delivery of our Capital contract, working within the communal and internal areas of residential properties. You'll be the first point of contact for residents and our directly employed site teams/contractors and be a crucial part of the team responsible for communicating internally and externally about upcoming renovation works, the progress, and its completion. An operational team of Contract Managers and a Business Manager will support you. In addition to the above, you will also: Be proactive in maintaining excellent relationships with residents via letters, face to face visits, events, and telephone calls to enable customer satisfaction and a smooth uninterrupted workflow. Maintain electronic records appropriately, producing and updating reports detailing customer satisfaction and progress levels for the contract. Proactively resolve problems and complaints regarding the works, consulting with all parties involved positively and honestly, always bearing in mind the contract deliverables. What will you bring as a Resident Liaison Officer? Excellent communication and customer service skills with the ability to be open, honest, and firm where appropriate. Experience as a Resident Liaison Officer/Tenant Liaison Officer and/or Social Value Officer for a property services contractor or similar is preferred. And experience dealing with kitchen and bathroom replacements would be beneficial - however, similar backgrounds with transferrable customer service skills will be considered. Strong organisational skills with the ability to prioritise and react quickly to issues as they arise whilst seeing them through to completion and resolution. Excellent IT skills including Microsoft (Word and Outlook) A full UK driving licence which is essential to undertake the role of Resident Liaison Officer. Additional Benefits include: Enhanced maternity/ paternity pay Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers For information on all other additional benefits, please visit our website. About Ian Williams Ltd Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages. We reserve the right to shortlist prior to the closing date based on application volumes. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams-it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regard to this position.
01/10/2026
Full time
We're recruiting a Resident Liaison Officer to join our growing Capital (Planned Works/Refurbishment) Division working on contracts with our clients in Bradford and the surrounding areas, including Huddersfield and Halifax. Working on site, you'll be our first point of contact for tenants - you'll play a key role in maintaining Ian Williams's strong community partnerships and positive relationships with customers, clients, and external organisations. If you are passionate about making a difference in the community, thriving on building strong relationships and improving the lives and surroundings we work in, we want to hear from you! £35,494.00 inclusive of car allowance Benefits include: Be part of the company profit share scheme (9% of base salary achieved last year) Private mileage scheme and fuel card Employer pension contribution of up to 5% Life Insurance Free legal and financial advice, and counselling through the Lighthouse Construction Industry Charity. Resident Liaison Officer role As a Resident Liaison Officer, you'll support the successful delivery of our Capital contract, working within the communal and internal areas of residential properties. You'll be the first point of contact for residents and our directly employed site teams/contractors and be a crucial part of the team responsible for communicating internally and externally about upcoming renovation works, the progress, and its completion. An operational team of Contract Managers and a Business Manager will support you. In addition to the above, you will also: Be proactive in maintaining excellent relationships with residents via letters, face to face visits, events, and telephone calls to enable customer satisfaction and a smooth uninterrupted workflow. Maintain electronic records appropriately, producing and updating reports detailing customer satisfaction and progress levels for the contract. Proactively resolve problems and complaints regarding the works, consulting with all parties involved positively and honestly, always bearing in mind the contract deliverables. What will you bring as a Resident Liaison Officer? Excellent communication and customer service skills with the ability to be open, honest, and firm where appropriate. Experience as a Resident Liaison Officer/Tenant Liaison Officer and/or Social Value Officer for a property services contractor or similar is preferred. And experience dealing with kitchen and bathroom replacements would be beneficial - however, similar backgrounds with transferrable customer service skills will be considered. Strong organisational skills with the ability to prioritise and react quickly to issues as they arise whilst seeing them through to completion and resolution. Excellent IT skills including Microsoft (Word and Outlook) A full UK driving licence which is essential to undertake the role of Resident Liaison Officer. Additional Benefits include: Enhanced maternity/ paternity pay Training and development opportunities Trade discounts from our preferred suppliers for you and your friends and family Specsavers vouchers For information on all other additional benefits, please visit our website. About Ian Williams Ltd Discover more, not just from our website but through our Facebook, LinkedIn, Indeed and Glassdoor pages. We reserve the right to shortlist prior to the closing date based on application volumes. Ian Williams is committed to creating a diverse environment and is proud to be an equal opportunity employer. Diversity is more than a commitment at Ian Williams-it is the foundation of what we do. We are fully focused on equality and believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, and all other characteristics that make us different. Ian Williams Ltd will use applicants' details for recruitment purposes only. For more information, please read our Candidate Privacy Notice located at our website. We are delighted to have strong relationships with our preferred agencies, therefore we politely request no agencies engage with us in regard to this position.
