PMR

A leading residential developer is looking for an experienced Senior Block Manager to oversee a portfolio of residential developments across Birmingham and the West Midlands . This is a client-side role responsible for monitoring managing agents, ensuring high standards of estate management, and protecting the long-term performance of residential assets across a diverse portfolio including large multi-phase developments, regeneration schemes and traditional housing sites. The role will involve regular liaison with internal teams including Construction, Technical, Customer Service, and Land & Planning, as well as external managing agents and residents' management companies. The Role Monitor managing agent performance across multiple residential developments Attend site visits, quarterly reviews and annual performance audits Oversee block handovers to managing agents Review service charge budgets and accounts Monitor statutory compliance, health & safety inspections and action plans Track financial performance of service charge funds and capital works Manage customer consent applications Attend internal meetings with build, sales, and customer service teams Produce estate management reports for senior leadership Support delivery of sustainability and long-term asset management initiatives Experience Required Experience in leasehold / block / residential property management Experience working for a managing agent or client-side developer ATPI / MTPI (essential) Strong knowledge of landlord & tenant legislation Understanding of RICS / IRPM / industry codes of practice Experience with large or complex residential developments preferred Heat network / district heating experience desirable Strong customer focus Package £50,000 - £55,000 25+ days holiday (increasing with service) Private medical insurance Pension scheme Life assurance Lifestyle benefits platform Hybrid working Long-term career progression