Ritz Recruitment Ltd

Manchester City Centre Salary: £31,000 Full-Time Permanent A leading Build-to-Rent property company is seeking an experienced Maintenance Operative to join the team at one of Manchester's most prestigious luxury apartment developments. This is an exciting opportunity to become part of a high-performing team responsible for delivering an exceptional resident experience within a premium residential environment. You will play a key role in ensuring the building, apartments, and communal amenities are maintained to the highest possible standard. The Role As Maintenance Operative, you will carry out a wide range of repair and maintenance duties across the development, ensuring all works are completed efficiently, safely, and to an excellent standard. Responsibilities will include: General maintenance, repairs, and fault finding Basic plumbing, joinery, painting & decorating, and electrical works Reactive and planned preventative maintenance Preparing apartments for new residents Supporting health & safety compliance and building checks Working closely with contractors and onsite teams Maintaining high standards across all resident and communal areas What We're Looking For Previous experience in a maintenance or facilities role Good all-round maintenance skills Strong understanding of health & safety practices Excellent problem-solving abilities and attention to detail A proactive and customer-focused approach Trade qualifications in plumbing, electrical, or joinery are advantageous Working Hours Monday to Friday: 8am-5pm or 9am-6pm 1 in 3 Saturdays (8am-5pm) on a rota basis When a Saturday is worked, a Friday off in lieu is provided the following week What's on Offer Competitive salary of £31,000 Paid overtime opportunities 25 days holiday plus bank holidays Pension scheme Life assurance

Assistant Building Property Manager Our client is a leading global property company with a strong reputation for delivering high-quality residential and student accommodation across major cities. Due to continued growth, they are looking to appoint an Assistant Property Manager to support the day-to-day operation of a flagship residential development in West London. This is an excellent opportunity for someone with property, residential, student accommodation, hospitality, or customer service experience who enjoys working in a fast-paced environment and delivering an outstanding resident experience. The Role Working closely with the Property Manager, you'll help oversee the daily operation of the building, ensuring residents receive exceptional service while supporting occupancy, compliance, maintenance coordination, and community engagement. You'll be involved in everything from resident communications and property inspections to coordinating contractors, supporting lettings activity, and helping maintain high standards throughout the development. Key Responsibilities Deliver excellent customer service to residents, visitors and contractors. Act as a key point of contact for resident enquiries and complaints. Conduct property viewings and support occupancy targets. Assist with resident move-ins and move-outs. Help organise resident events and community initiatives. Support rent collection and arrears processes. Maintain accurate records using property management systems. Coordinate reactive and planned maintenance works. Conduct flat inspections and assist with compliance checks. Liaise with contractors and monitor service delivery. Support health & safety procedures and building compliance. Deputise for the Property Manager when required. Assist with reporting, budgeting and general property administration. About You We're looking for someone who is: Experienced within property management, residential lettings, PBSA, build-to-rent, hospitality or customer-facing operations. Highly organised with strong attention to detail. Comfortable dealing with residents, contractors and stakeholders at all levels. A confident communicator with excellent customer service skills. Proactive, professional and able to work independently. Experienced using Microsoft Office and property management systems. Flexible and willing to support occasional out-of-hours requirements when necessary. What's on Offer? Competitive salary package Career progression within a growing international property business Supportive and collaborative working environment Exposure to a high-profile residential development Ongoing training and development opportunities Comprehensive benefits package If you're passionate about customer service, property management and creating great resident experiences, we'd love to hear from you, so please apply today!