Block Recruit

Property Administration Assistant (Junior & Senior Levels) Location: Eastbourne Employment Type: Full time, office based Salary Guide Junior Role: £27,500 to £30,000 Senior Role: Up to £40,000 (includes closer work with directors and elements of PA level support) Overview An opportunity has arisen with a property management client in Eastbourne for either a Junior Property Administration Assistant or an experienced Senior Property Administration Assistant. The role supports block management operations by providing high quality administrative and operational assistance to the property management team. Candidates should have previous experience in an administrative, assistant property manager, assistant block manager, or transferable property administration role. Key Responsibilities Provide general administrative and operational support to the block management team Assist property managers with day to day portfolio administration Maintain and update property, tenant and leaseholder records Prepare and distribute correspondence to residents, leaseholders and contractors Log, monitor and track maintenance requests, defects and repair works Liaise with contractors to obtain progress updates Support site meetings, AGMs, director meetings and resident meetings Assist with Section 20 consultation administration Maintain compliance documentation including health and safety records • Act as a first point of contact for clients, residents and contractors Coordinate diaries and provide general office support Senior Role Additional Responsibilities Provide more direct administrative support to directors Undertake higher level portfolio administration and coordination tasks Support operational organisation across the business Skills and Experience Required Previous experience in property administration, block management support, or a similar administrative role preferred Strong communication and customer service skills Excellent time management and workload prioritisation ability Good IT literacy, particularly Microsoft Office and Outlook Ability to work accurately in a busy office environment Understanding of property management processes is advantageous Personal Attributes Organised and methodical approach to work Professional and confident communicator Team focused with the ability to work independently High attention to detail

Title : Senior Property Manager Location: Mostly remote / home based with 1 day per week in the Norwich office Salary: £45,000 £55,000 base (dependent on experience and qualifications) Benefits Home based working with flexible arrangements Car allowance (£5,000 per annum) plus mileage 5 weeks annual leave plus birthday day off 4 wellbeing days per year Uncapped commission scheme linked to new site introductions Private health and dental options Employer and employee pension contribution CPD and professional development support Industry events, conferences, and subscription support Inclusive and collaborative working culture About the Role We are recruiting a Senior Property Manager to provide leadership, compliance oversight, and strategic management across a portfolio of residential blocks and estates. This role is ideal for an experienced block management professional who enjoys working at a senior operational level, supporting complex portfolio requirements, and acting as an escalation point for technical, legislative, and client matters. You will play a key role in ensuring the highest standards of leasehold property management, statutory compliance, and resident service delivery. The position is predominantly home based, with approximately one day per week in the Norwich office and additional travel for site inspections and stakeholder meetings. Key Responsibilities Provide strategic oversight of residential block and estate management operations, ensuring high quality service delivery, legal compliance, and best practice standards. Lead and support building safety and remediation programmes, including cladding remediation activity, Building Safety Act compliance, and engagement with relevant government schemes where applicable. Oversee fire safety and health and safety obligations, including fire risk assessments, EWS1 processes, building safety documentation, and monitoring requirements for higher risk buildings. Review site inspection reports, major works programmes, Section 20 consultations, and long term maintenance planning to ensure statutory and lease compliance. Act as senior escalation point for complex lease interpretation, resident disputes, service charge queries, and tribunal or legal matters. Manage service charge financial performance including budget preparation, forecasting, and long term expenditure planning. Oversee procurement processes, contractor performance, and supply chain governance to ensure quality, compliance, and value for money. Provide mentoring and technical guidance to property management colleagues, promoting continuous professional development and service improvement. Support business development activity by identifying portfolio growth opportunities and representing the business professionally at industry events and networking forums. Maintain accurate property, compliance, and safety records using specialist management systems. What We Are Looking For 3 5 years+ experience in residential leasehold or block management at advanced practitioner or senior property level. Knowledge of landlord and tenant legislation, building safety regulation, cladding remediation requirements, and lease interpretation. Experience managing building safety workflows including fire safety compliance, EWS processes, and remediation programmes. Strong stakeholder management, negotiation, and communication skills at senior level. Ability to manage complex caseloads, competing priorities, and regulatory deadlines. Experience using property management systems such as Qube or similar platforms. Full UK driving licence with willingness to travel for site inspections. Professional qualifications such as TPI, AssocRICS, or progress towards relevant property management accreditation are desirable but not essential.

Title: Block Manager Location: Hampshire Portfolio: London Hybrid working: 3/4 days from home 1/2 day in the office Salary: £40,000 - £55,000 + DOE Introduction: We are a company that puts our people first, it s all about we not I . Having a culture where you are in it together makes the challenging times more fun, you grow more because you learn from each other and you celebrate the successes as a team. We seek out the future leaders of our business from within. Nurturing and listening to our people are what makes us different. Giving you the flexibility to work from home 3 days a week (possibly 4 for the right person) helps to give you some of that all-important work-life balance back, or depending on our location, fully remote. If you re looking to secure a job with a company that cares, with great team culture, keep reading We are a friendly, relaxed but results-driven team of 15, who share some common values. Reputation our business reputation also reflects on you, so that s why we uphold the best service levels, not just for the business success and because we care about what we do, but also your professional reputation. Respect, have respect for your co-workers and clients, this may be why so many of our team have been here for years. Trust, we will trust that you always have the best intentions putting your clients, your co-workers, and your professional reputation at the heart of what you do. Your line manager will be one of our Senior Property Manager, he brings energy and passion to the business, he is very approachable and will take the time to listen to you. Having been with the business for 13 years, he is certainly respected not only by us but the wider industry, ensuring he attends industry events often taking you too. He will also support you in any industry qualifications you may want to take because he believes in investing in his people. He is a great believer in team events too, so don t be surprised if he suggests a few drinks at the pub on a Friday lunchtime after a busy week. Who should apply for this role? Passionate results-driven, friendly property professionals What will joining this company do for you? Support with Industry qualifications Mentoring from senior team members Assistant support Supportive & collaborative working environment Attendance of industry events Working with a relaxed, small team that is growing Private healthcare after 2 years Work laptop and work phone Paid travel to sites whether that be mileage or trains etc. Hybrid working 3/4 days from home We know reputation is important not only for the business but also the people that work there Job Purpose: To efficiently manage a property portfolio, offering outstanding customer service to all clients. Maintaining value of assets in line with the resident s requests and financial position. Managing the portfolio in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation. Geographical Spread: London Portfolio with a Southampton office. Site visits to London as and when needed, normally around once every other week on average Portfolio Type: Mixed portfolio with new builds, conversions, developers, and purpose builds - 300 units with smaller blocks and some up to 70 units. Key Responsibilities: Ensure the smooth running of your portfolio Proactively manage your portfolio in accordance with the management agreement and terms of the lease Management of all contractors Drafting and serving S20 notices for major works Project management of major works Co-ordinate, chair and attend AGM s Draft and prepare agenda/ minutes for board meetings Corresponding with residents/ developers/ RMC s Encouraging a harmonious relationship between all parties Dealing with conflict resolution Management of on-site staff Service charge budgeting & ground rent collection Approval of invoices for payment Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy Ensuring the lease terms are adhered to and dealing with any breaches Responding to deed transfers/ Licence to Alter/ Lease variations/ Lease extensions Regular site visits, checking health & safety/ maintenance works required Technical Knowledge Required: Landlord & Tenant Act 1985 Commonhold and Leasehold Reform Act 2002 Health and Safety at Work etc. Act 1974 The Work at Height Regulations 2005 Person Specification: Team Player Hands on and able to use own initiative Ability to communicate positively and effectively with a willingness to help others Passion to deal with and resolve problems relating to property Provide exemplary service to clients High level of discretion and diplomacy Resilient, able to work under pressure Minimum Requirements: Block Management experience 3 + years minimum (in the role of a Block Manager) This includes managing your own portfolio and the ability to work from home independently Desirable Requirements: ATPI qualified A full working knowledge of Service Charge budgets, Section 20 notices and relevant law/regulations (Landlord & Tenant Act 1985) Involvement in AGM s and carrying out site inspections Industry related qualifications such as IRPM / RICS / IOSH

Job Title: Learning & Development Manager Location: Salisbury Office or London Office (Hybrid 1 2 days in office, remainder from home) Type of Employment: Permanent, Full-time About the Role This is a key Learning & Development position within a growing property management business, supporting teams across multiple offices. You will oversee and develop the L&D programme, ensuring colleagues receive high-quality, practical training that supports both operational performance and career development. The role offers a hybrid working setup, with flexibility to adapt as the team and programmes evolve. You will be responsible for managing the L&D function, including line-managing the L&D Facilitator, designing and delivering learning programmes, and working closely with the business analyst team to develop and evolve the department over time. Delivery will be a mix of Microsoft Teams sessions and in-person workshops, which will adapt as the role grows. Key Responsibilities Oversee and maintain the organisation s L&D programme, including annual learning plans, needs analysis, delivery plans, and measuring impact. Line-manage the L&D Facilitator, providing coaching, guidance, and quality assurance. Design, develop, and deliver technical (hard-skill) training across property management operations, systems, compliance, and role-specific capabilities. Partner with subject-matter experts to ensure learning content is practical, accurate, and aligned to business priorities. Deliver soft-skills and leadership development programmes that engage learners and support performance improvement. Support Property Management Traineeships and Apprenticeships, ensuring alignment to wider learning programmes. Evaluate the effectiveness of training through feedback, performance metrics, and continuous improvement. Foster a positive learning culture that encourages professional development and high performance. Skills and Experience Required Proven experience in learning & development or training roles, ideally within property management or a related customer-focused environment. Experience working with Qube, Google Sheets, and LEAP, or similar learning platforms. Strong understanding of residential property management operations is advantageous. Excellent communication, presentation, and facilitation skills. Ability to design and deliver blended learning using digital tools, workshops, and on-the-job support. Strong organisational skills and the ability to manage multiple projects simultaneously. Collaborative and inclusive approach, able to work effectively with a range of stakeholders. Desirable TPI qualification or similar. Previous experience working in L&D (for the higher salary bracket) Ability to transfer skills from other areas of the sector, e.g., block management or property management roles, into a formal L&D function. Who We re Looking For The ideal candidate is enthusiastic about learning and development and is looking to make a real impact on how the business develops its teams. While prior L&D experience is preferred, applications from motivated property managers or block managers passionate about training and development are welcomed. The role is hybrid, with 1 2 days in the office (Salisbury or London) and the rest from home.

Job Title: Associate Director Property Management (exclusive) Location: Prime Central London Knightsbridge, Chelsea, Mayfair Office Location: Victoria, London - Hybrid 3-days in the office 2-days from home Employment Type: Full Time, Permanent About the Role An established and prestigious property management firm is seeking an experienced Senior Property Manager to step into an Associate Director role. This position offers the opportunity to manage a small portfolio of luxury residential buildings while leading a high-performing team. The role also includes contributing to operational strategy and supporting the growth of the business. Key Responsibilities Portfolio Management Oversee a small portfolio of 2 4 high-end residential buildings across Knightsbridge, Chelsea, and Mayfair. Ensure the delivery of exceptional property management services, prioritising attention to detail, service quality, and tenant satisfaction. Manage day-to-day operations including building maintenance, health and safety compliance, contractor coordination, and budget oversight. Develop and maintain strong relationships with landlords, tenants, and stakeholders to ensure long-term satisfaction. Team Leadership Lead a team comprising 2 Senior Property Managers, 4 Property Managers, and 2 Assistant Property Managers. Provide mentoring, coaching, and professional development opportunities for team members. Monitor team performance and implement improvements where necessary. Ensure compliance with industry standards while fostering a culture of professionalism and excellence. Business Development & Operations Collaborate with senior leadership to identify and pursue new business opportunities, including client pitches and proposals. Support the expansion of the property portfolio and strengthen client relationships. Assist with financial reporting, strategic planning, and the implementation of operational policies. Contribute to shaping the overall direction of the property management division in line with company objectives. Client & Stakeholder Engagement Serve as a key point of contact for high-net-worth clients and stakeholders, ensuring expectations are consistently exceeded. Represent the business at client meetings, industry events, and networking opportunities. Liaise with contractors, suppliers, and third parties to maintain smooth operations across the portfolio. Essential Skills & Experience Experience: 5 6+ years in property management, with a focus on prime central London residential properties. Experience managing luxury buildings is essential. Leadership: Proven experience leading and mentoring property management teams. Client Management: Demonstrated ability to deliver exceptional service to high-net-worth clients in a luxury, high-pressure environment. Qualifications: TPI or equivalent property management qualifications preferred.

Job Title: Lettings Property Manager Employment Type: Full Time Permanent Salary: £25,000 to £30,000 per annum Overview An established and well regarded independent property business is seeking an experienced Lettings Property Manager to join their growing lettings team. This is a full time, office based role with some external appointments, offering the opportunity to manage a varied residential portfolio and work within a supportive and professional environment. This position would suit someone with prior lettings property management experience who is organised, confident, and comfortable managing multiple priorities. The Role As a Lettings Property Manager, you will be responsible for the day to day management of residential tenancies, acting as a key point of contact for landlords, tenants, and contractors. You will ensure properties are well maintained, issues are resolved efficiently, and all compliance requirements are met. Duties will include Liaising with landlords, tenants, and contractors to ensure the smooth running of tenancies Coordinating maintenance and repairs Carrying out mid term inspections and occasional out of office appointments Managing compliance and ensuring procedures are followed correctly Handling telephone and email enquiries professionally Maintaining accurate property and tenancy records The role is Monday to Friday with alternate Saturdays worked, with a day off in lieu provided. About You To be considered for this role, you will need Previous lettings or property management experience Strong organisational and time management skills Excellent customer service and communication ability Confidence working under pressure and meeting deadlines A professional, proactive, and resilient approach Good IT skills and telephone manner A full UK driving licence Additional Information Full time permanent position Office based with some site visits UK work authorisation required

An established industry player in property management is seeking a Block Manager to join their dynamic team. This role involves managing a diverse portfolio of residential properties, ensuring compliance with health and safety legislation, and overseeing contractor management. Ideal candidates will have 2-3 years of block management experience and be motivated, confident, and articulate. The company offers a hybrid working model, allowing for a balanced work-life dynamic. This is a fantastic opportunity to contribute to a highly-rated team and grow your career in a rewarding environment.

Position: Block Manager (Client-Side) Salary: £40,000 - £45,000 + benefits Location: Surrey Hybrid Working: 3 days in office, 1 day on site, 1 day from home Experience Required: 2-3 years in block management, ideally AIRPM qualified, with experience managing diverse portfolios Traits: Confident, motivated, articulate, and a go-getter Key Responsibilities: Manage a specific residential block management portfolio Regular inspections of properties and grounds, and oversee repairs as needed Day-to-day maintenance of leasehold properties, including contractor management Oversight of contracted and cyclical maintenance tasks Project manage major internal and external works Produce budgets for service charges and reserve funds Manage expenditure against budget and prepare reports as necessary Administer debt recovery for service charges, ground rent, and insurance Ensure compliance with health and safety legislation Manage the section 20 procedure for major works, including legal notices if required Manage onsite staff at properties as needed, including recruitment and appraisals Liaise with the in-house insurance department for claims processing Maintain the website and Qube software Communicate management issues to residents effectively Minimum Requirements: 2/3 years Block Management experience, including section 20s and service charge budgets Solid job stability Previous experience managing a range of developments including RMCs Excellent customer service, IT, and communication skills Driver's license Desirable Requirements: Industry related qualifications such as IRPM / RICS / IOSH Knowledge of relevant legislation: Landlord & Tenant Act 1985, Commonhold and Leasehold Reform Act 2002, Health and Safety at Work etc. Act 1974, and The Work at Height Regulations 2005 Contact: Posy Spencer Why use Block Recruit? Our Current Stats: 96% of respondents rated our service as excellent. 92% of respondents rated the level of briefing given about the company & opportunity as excellent. 92% of respondents rated us as excellent against other agencies they have used in the past. 91% of respondents rated our speed of response as excellent. 94% of respondents rated our service levels during the recruitment process as excellent. 100% of respondents said they would recommend Block Recruit to friends or colleagues in the future. If you are a motivated individual looking for a rewarding career in property management, we would love to hear from you. Apply now and be part of our successful and highly-rated team at Block Recruit!

An established and highly respected property management business is looking to appoint a qualified Building Surveyor to join their team. This is a hybrid position offering a strong balance between site-based surveying work and collaborative office time within a close-knit team environment. This opportunity is open to both employed professionals and self-employed/consultancy-based surveyors seeking a flexible, long-term working arrangement. What s on Offer Highly competitive salary DOE Open to full-time employment or consultancy arrangements Working for a diversified family-owned property group with a strong team ethos focused on the service and business 25 days annual leave plus bank holidays (for employed option) Supportive and professional working environment Inclusive workplace culture where diversity and respect are core values The Role This is a varied surveying position focused primarily on residential property portfolios, where you will take ownership of inspection, reporting, and project oversight responsibilities. Key duties include: Conducting property and condition surveys Producing detailed reports and technical findings Preparing Schedules of Works Responding to leaseholder and client queries relating to works Reviewing contractor tenders and preparing tender analysis reports Supporting Property Managers on day-to-day technical matters Organising, inspecting, and signing off contractor works Carrying out ad-hoc inspections and specialist surveying tasks as required Managing diary scheduling and maintaining accurate time records Working Pattern Hybrid structure: 3 days on-site inspections 2 days office-based collaboration with a small team Monday Friday (37.5 hours per week) with flexibility where required Property Portfolio Predominantly low- to mid-rise residential blocks Professionally managed residential environments Candidate Requirements (Essential) Minimum 3 years experience working as a Building Surveyor BSC in Building Surveying, RICS or CIOB, willing to support further training (at least 1 qualification) Strong report writing and technical communication skills Comfortable using IT systems and MS Office (bespoke systems training provided) Organised, self-motivated, and capable of working independently Able to collaborate effectively within a small professional team Full UK driving licence and willingness to travel to sites

Estate Manager Location: South West London, Kensington Salary: £50,000 - £60,000 (depending on experience) Working Days: Mon-Friday, 9-5PM Employment Type: Permanent, Full-time Overview: My client is seeking an experienced and proactive Estate Manager to oversee a number of blocks at a prominent residential estate in South West London. This is an exciting, exclusive opportunity to manage a large estate offering a dynamic role and a competitive salary. The ideal candidate will have experience managing large estates and be well-versed in building safety regulations. The role requires a resilient, proactive professional capable of taking charge and dealing effectively with leaseholders and contractors. Key Responsibilities: • Manage and oversee the day-to-day operations of the estate, ensuring the estate runs smoothly and efficiently. • Deal with leaseholders and contractors professionally and confidently. • Ensure compliance with building safety regulations and resolve any issues proactively. • Oversee the management of communal boiler systems and ensure their proper maintenance. • Liaise with relevant parties to ensure the estate is well-maintained and in good condition. Skills & Experience Required: • Minimum of 3 years experience as an Estate Manager, ideally managing large estates. • Experience working with communal boiler systems and a solid understanding of building safety regulations. • A strong, resilient personality with the ability to handle challenging situations. • Excellent communication skills, particularly with leaseholders. • Proactive approach to problem-solving and estate management. • Strong English language skills are essential. Benefits Benefits: • Competitive salary. • Courses and professional development paid for. • Free on-site parking. If you re ready to take on a challenging and rewarding role with a leading estate management team, apply now! Please only apply if you have the relevant experience.