Reed Specialist Recruitment

We are hiring for an Installations Manager in Southwest London for a specialist contractor Location: Wandsworth, SW London Job Type: Full-time Our client, a market leader in safe-access and barrier solutions are looking for an Installations Manager to join their team in Wandsworth. This role is crucial for delivering projects within predetermined margins, supporting monthly sales targets, and ensuring exceptional customer service standards. If you have a technical background in construction and are driven to manage multiple projects, we encourage you to apply. Day-to-Day of the Role: Consult and communicate with Installation Technicians, the Operations Manager, and the Sales team daily. Produce job packs for installations, including load lists, risk assessments, safe systems of work, and marked-up drawings to ensure accurate and safe installations. Manage multiple projects and contracts across the UK from inception through to design completion and beyond. Undertake site/customer visits and inspections as required. Liaise with clients to maintain 'best in class' customer service. Manage the performance of installation teams and subcontractors, ensuring all staff are trained, capable, and motivated. Review, sign, and approve all completed handovers/designs. Address on-site problems as they arise and ensure a safe working environment for all staff. Perform additional tasks within the Operations Department as requested by the Operations Manager. Required Skills & Qualifications: High competency in MS Office packages. AutoCad experience is desirable. Minimum C or above in Maths & English GCSE/O'Level. Excellent communication skills. Proven organisational skills in managing multiple projects. Strong relationship management skills with customers, stakeholders, and colleagues. Knowledge of health and safety within the construction industry. Valid UK driving license. Working at height experience is desirable. IOSH qualification is desirable. Benefits: Opportunity to work in a dynamic and growth-oriented environment. Comprehensive product training provided. Role critical to the strategic objectives for business development and margin growth. Application Process: To apply for the Installations Manager position, please submit your CV. We are looking to hold interviews ASAP.

Reed Property and Construction are working with a busy Solar instillation group looking is looking for an experienced Solar Site Manager to lead the delivery of large-scale ground mount solar PV projects ranging from 200kWp to 60MWp. This is for a 2-year project in Swansea. About the Role: You will be responsible for the full on-site management of solar PV installations, ensuring projects are delivered safely, on time, and to the highest quality standards. This includes initial site setup, managing contractors, enforcing CDM Regulations 2015, and maintaining compliance with company quality systems. Strong leadership and communication skills are essential, as you will coordinate with project managers, engineers, suppliers, and clients throughout the project lifecycle. Key Responsibilities: Oversee day-to-day site operations and installation activities Ensure compliance with CDM Regulations and Health & Safety standards Manage site logistics, equipment deliveries, and welfare facilities Supervise subcontractors and site personnel Maintain accurate documentation, including progress reports and risk assessments Liaise with stakeholders to ensure smooth project delivery What We're Looking For: Strong experience in solar PV installation (large-scale projects) SMSTS certification, First Aid & Fire Warden training Strong understanding of CDM Regulations 2015 Excellent organizational, problem-solving, and communication skills Ability to lead teams and manage multiple priorities under pressure

ALL ROUND MULTI TRADER 3 Month position to start in January 2026 with possibility to extend Location: Beeston office NG9 1LA carrying out responsive repairs to our properties in the East Midlands region Van, fuel card provided 22.00 per hour Via Umbrella or via CIS Good all round candidates with can do attitude. We're looking for a number of good all round Multi Traders-skilled and enthusiastic tradesperson able to deliver a first class repairs service across a variety of our properties in the East Midlands region. Duties to include Carpentry repairs including UPVC and locking mechanisms Plumbing repairs (not including heating or gas) Tiling Plastering Vinyl floor laying including wet room flooring With a relevant qualification in your primary trade e.g Carpentry / Plumbing, and one or more secondary trades you will have good customer care and admin skills and enjoy working with people and finding solutions to problems. You will be required to carry out the full range of general maintenance and new installation work to occupied and vacant properties whilst ensuring that Health and Safety procedures and safe working practices are adhered to at all times. You'll be given protective clothing, a van to get you there as well as the specialist power tools you'll need. We also offer: At least 25 days paid holiday and bank holidays Generous pension scheme arrangements Shared parental & adoption benefit Paternity and maternity benefit Company Bonus Scheme Flexible benefits scheme offering a variety of deals and discounts from financial and health plans to savings on your shopping or eating out. If you're a reliable, experienced tradesperson with skills across multiple trades who can deliver excellent quality work and first class customer service then we want to hear from you

Quantity Surveyor Annual Salary: Circa 50,000 Location: Hampshire Job Type: Full-time We are seeking a skilled Quantity Surveyor to join our Client's team, spanning two long-established contracting businesses. This role is crucial for setting up new contracts and managing all financial aspects of projects from start to completion. It involves maintaining and maximising profitability through cost control, cash flow management, risk mitigation, and effective handling of variations and claims, all working towards clear and smooth final account agreements benefiting us and our valued customers. Day-to-day of the role: Liaise closely with Estimators to ensure the contract sum aligns with the agreed estimate. Review, comment on, and negotiate sub-contract terms and conditions. Arrange and lead handover meetings with Estimators and/or the Sales team for all new contracts. Identify, quantify, and manage all changes to the company's contractual obligations. Set up and maintain project trackers for internal and external stakeholders. Prepare and submit applications for payment accurately and on time. Forecast cash flow and report expected payment values and dates to the Finance department. Support the procurement of labour and subcontractors. Monitor and forecast costs and revenue throughout the project lifecycle. Prepare, manage, and negotiate final account submissions. Mix of Office, Site and Home based work Required Skills & Qualifications: Experience in a commercial role with responsibility for the commercial performance of projects. Relevant BSc/degree/equivalent. English & Maths GCSE / equivalent. Experience of successfully managing a team. Strong communication skills and the ability to work as part of a team. Good timekeeping and the ability to meet deadlines and adapt to urgent tasks. Benefits: Competitive salary. Opportunities for professional development. Pension, Healthcare Annual Company bonus To apply for this Quantity Surveyor position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Engineering Project Manager Location: Hertfordshire Salary: 38000 + Overtime + 33 Days Paid Holiday Contract: Permanent Full-Time Occasional Nights & Weekends About the Opportunity Our client, a specialist engineering consultancy , is seeking an experienced Engineering Project Manager to lead structural testing and monitoring projects across the UK and internationally. This is a fantastic opportunity to join a growing organisation delivering innovative solutions for infrastructure safety and performance. The Role As Engineering Project Manager , you will: Plan and manage engineering projects from inception to completion Oversee structural load testing and monitoring programs Lead and mentor technical teams on-site Ensure compliance with health, safety, and quality standards Manage budgets, timelines, and client relationships Prepare detailed technical reports and presentations Liaise with clients and suppliers to resolve technical challenges Travel across the UK What We're Looking For Degree in Civil, Structural, or Mechanical Engineering (or equivalent experience) Proven project management experience within engineering or construction Strong leadership and communication skills Proficiency in Microsoft Office and project management tools Full manual driving licence Ability to work at height and in challenging environments (training provided) Flexible approach to working hours and travel What's on Offer Competitive salary Overtime opportunities 33 days paid holiday Career progression and leadership development Work on prestigious, high-impact projects across infrastructure and structural safety Interested? Apply today or contact us for a confidential discussion about this exciting opportunity.

Are you an experienced Land Surveyor looking for your next challenge? Do you want to work on large-scale projects with a leading team? We have an exciting opportunity for a Land Surveyor to join our client's team on major projects across the South West. This is a long-term role offering stability, career progression, and exposure to cutting-edge surveying technology. About the Role As a Land Surveyor, you will play a key role in delivering accurate and reliable survey data to support engineering and construction activities. Your responsibilities will include: Carrying out topographical and engineering surveys using GPS, total stations, and other equipment Establishing and maintaining survey control points Producing accurate data for design and construction teams Monitoring earthworks, embankments, and structures Laser scanning and volume calculations Ensuring compliance with specifications and quality standards What We're Looking For Proven experience as a Land Surveyor or Engineering Surveyor Strong knowledge of surveying techniques and equipment Excellent attention to detail and problem-solving skills Good communication and teamwork abilities Ability to work on-site and travel as required

WE ARE HIRING - A Project Quantity Surveyor for a large mixed-use residential project in West London. Location: West London (on-site, full-time) Contract Type: Permanent Start Date: Immediate Client: Small Consultancy Project: Mixed-use residential development (between (Apply online only)m), currently 14-20 months behind schedule About the Role: We are seeking an experienced Project Quantity Surveyor to join a small but highly respected consultancy, working full-time on-site for a major mixed-use residential project in West London. The development is complex and currently behind schedule, requiring a proactive and collaborative QS to help regain control and drive commercial success. This role is pivotal in managing provisional sums , securing variations , and ensuring the contractor operates strictly under instruction. You will act as the key commercial interface between the consultancy and the contractor, safeguarding client interests while maintaining strong working relationships. Key Responsibilities Commercial Management Review and manage provisional sums, variations, and change control processes. Ensure all contractor activities are properly instructed and documented. Monitor and validate cost plans, budgets, and forecasts against project progress. Contract Administration Administer the contract in line with agreed terms and conditions. Prepare and issue formal instructions, notices, and contractual correspondence. Support dispute resolution and claims management where necessary. Cost Control & Reporting Maintain accurate cost records and produce regular financial reports. Track expenditure against budget and identify risks/opportunities. Advise on value engineering and cost-saving measures. Stakeholder Collaboration Work closely with the contractor's commercial team to resolve issues promptly. Liaise with client representatives, design teams, and site management. Attend site meetings and provide clear commercial guidance. Skills & Experience Proven experience as a Quantity Surveyor within a consultancy environment . Strong background in complex residential development projects (mixed-use preferred). Excellent understanding of provisional sums, variations, and change control . High attention to detail and ability to manage large-scale budgets. Strong communication and negotiation skills with a collaborative approach. Familiarity with major forms of contract (e.g., JCT, NEC). Ability to work independently on-site and manage priorities under pressure. Qualifications Degree in Quantity Surveying or equivalent. Professional membership (RICS or working towards) desirable. Right to work in the UK. Package Salary: Flexible for the right candidate. Bonus: Structure available for bringing in additional work. Benefits: To be discussed. Immediate start for the right person. Why Join? Opportunity to work on one of London's most significant residential projects. Autonomy and responsibility in a high-impact role. Collaborative consultancy environment with scope for progression. Apply NOW if you want to work full exposure working on a huge residential project!

Multi-Trade Carpenter/Plumber Job Type: Full-time Location: Portsmouth / Havant / Gosport Salary: Competitive rates We are seeking a skilled Multi-Trade Carpenter/Plumber to join our Clients dynamic team. The ideal candidate will possess a base trade of either carpentry or plumbing, with a strong background in reactive maintenance environments and multiskilled ability. This role requires a professional who is adept at managing a variety of tasks and can work effectively under pressure. Day-to-day of the role: Undertake all aspects of repair and maintenance work according to your skill set, ensuring high quality standards. Assess work requirements upon arrival at the site. Maintain accurate and timely communication with the Call Centre to receive job details and update service coordinators about required and completed tasks. Adhere to the company's safety practices and procedures at all times. Work predominantly independently, but also support other trades as necessary. Required Skills & Qualifications: Proven experience in carpentry / plumbing and general maintenance Strong interpersonal skills to effectively communicate with team members and clients. Ability to work under pressure and solve problems efficiently. Full UK driving licence. Comfortable working at heights, using ladders or scaffolding as needed. Benefits: 23 days holiday plus bank holidays. Pension scheme. Health care cover. Company van and fuel card. Uniform and IT equipment provided. To apply for this Multi-Trade Carpenter/Plumber position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.

Carpenter Basic salary up to 35,500, plus additional regular overtime and call out rota payments - Van, Fuel card, uniform, IT equipment and test equipment will be provided. Location- Portsmouth /Havant/Waterlooville/Paulsgrove areas Additional benefits include 23 days holiday + Bank holidays, pension scheme, and health care cover. Weare recruiting for Carpenters for our client who are an established local Contractor with experience in providing responsive repairs and maintenance solutions to local authorities and housing associations. The ideal candidate will possess expertise in carpentry, and have experience in reactive maintenance environments. This role requires a professional who can manage a variety of tasks independently while ensuring high standards of quality and safety. Day-to-day of the role: Undertake all aspects of repair and maintenance work according to your skill set, ensuring adherence to quality standards. Assess work requirements upon arrival at the site. Communicate effectively with the Call Centre to receive job details and update service coordinators about the required and completed tasks. Follow the company's safety practices and procedures diligently at all times. Work independently, as well as assist other trades when necessary. The ideal Carpenter will be able to display the following: A full driving licence with no more than 3 points. Previous experience working within social housing contracts or undertaking domestic repairs Ability to work under pressure and prioritise accordingly

Job Title: Property Manager Department: Block Management Location: Wickford, Essex Reports To: Lead Property Manager Salary: 35,000 - 42,000 per annum Hours: Monday - Friday, 09:00 - 17:00 Work Pattern: Office-based (5 days per week), with one day dedicated to onsite inspections Benefits: Use of company car for inspections 25 days annual leave (increasing to 30 days with service) Role Purpose To manage a portfolio of residential blocks, ensuring developments are maintained to a high standard and client expectations are met. The role involves working closely with the Block Management Team, including two Property Assistants and a Property Administrator, while providing support to the Lead Property Manager. Key Responsibilities Respond effectively and promptly to client queries and requests. Prepare and manage budgets for assigned developments, ensuring cost efficiency. Escalate complex issues to the Senior Manager as required. Liaise professionally with clients, contractors, and colleagues to maintain strong working relationships. Ensure developments are managed in compliance with relevant legislation and company standards. Provide general office support and clerical duties as needed. Conduct onsite inspections and report findings accurately. Budget planning and cost budgeting Person Specification Essential Skills & Attributes: Strong organisational and time management skills. Ability to work independently and as part of a team. Excellent customer service and communication skills. Ability to work under pressure and meet deadlines. Good administrative and IT skills. Ability to build and maintain client relationships. Experience & Qualifications: Previous experience in block management is essential. At least one relevant qualification (e.g., IRPM, ATPI) etc or willingness to achieve this within a reasonable timeframe. Additional Information This role offers an excellent opportunity for career development within a supportive team environment. The successful candidate will play a key role in delivering high-quality property management services.

Mobile Maintenance Engineer Annual Salary: 30,000 to 33,000 Location: Mobile - Portsmouth to Southampton Job Type: Full-time We are seeking an enthusiastic and dedicated Mobile Maintenance Technician to join our Clients team. This role involves carrying out various planned and reactive maintenance tasks for our clients predominantly located within Hampshire. The ideal candidate will be responsible for troubleshooting, repairs, and scheduled maintenance with minimal disruption to client sites. Most of the sites are Schools, Commercial or Council locations. Ideally you will have solid plumbing skills with some additional property maintenance experience Day-to-day of the role: Troubleshoot and repair equipment issues promptly to minimize site disruption. Carry out scheduled Preventative Planned Maintenance (PPM) work. Manage first line response to any associated service requests. Perform minor decoration and refurbishment tasks. Unblock sinks, toilets, and drains as required. Repair leaks, fit new tap washers, repair ballcocks, and perform light plumbing installations. Adjust doors, tighten hinges, change or fit locks and door closers. Conduct water testing for temperatures and diseases. Deliver both responsive maintenance and refurbishment work for clients. Educate customers about available products/services and how to purchase them. Required Skills & Qualifications: Experience as a Maintenance Technician / Plumber or similar role. Proven property/building maintenance experience in Plumbing and maintenance Ability to work under pressure in a busy team environment. Previous experience with PPM and reporting of PPM activities and breakdowns. High levels of responsibility, enthusiasm, and motivation. Full UK Driving Licence. Ability to write detailed technical reports. Excellent relationship-building skills with clients, contractors, and consultants to manage planned works programs and reactive repairs. Benefits: 22 days paid holiday plus Bank Holidays. Company vehicle. Company mobile and tablet device. Private healthcare. Employee Assistance Programme. Enrolment into the Company Pension Scheme. Company sick pay. Company uniform. Friendly working environment. Full support and ongoing training. To apply for the Mobile Maintenance Technician position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

We are seeking an experienced Gas Supervisor OR Gas Manager to lead a team gas engineers, plumbers and specialist subcontractors delivering repairs, servicing and maintenance across our Clients housing stock. The role is hands-on and supervisory, ensuring homes are kept safe, warm and compliant, while maintaining high standards of workmanship and customer service. The successful candidate will oversee the allocation and sequencing of gas and plumbing works, monitor productivity and quality, carry out site inspections, and ensure full compliance with health & safety, gas safety legislation and industry standards. Responsibilities include supervising operatives on site, conducting toolbox talks and 1:1s, checking van stock and equipment, and providing technical guidance and support to ensure work is completed right first time and within agreed timescales. You must be a qualified Gas & Plumbing professional with up-to-date domestic gas certifications including CCN1, CENWAT, CKR1, HTR1 and CPA1 , supported by a recognised apprenticeship or City & Guilds qualification. Strong technical knowledge, leadership capability, and the ability to assess performance and drive compliance are essential. Good communication skills, IT confidence, and experience managing operatives and subcontractors in a responsive repairs environment are key to success in this role. Assignment expected to last approx 6 months initially and start ASAP

Customer insight administrator Location: Waterfront House NG9 Job Type: Temporary (up to 6 months) Salary: 13.32 PAYE or 17.69 Umbrella per hour 2 days from office - 8am till 8pm flexible on hours worked - happy to have someone work one day on the weekend if needed We are seeking a Customer Insight Call Interviewer to join a large housing association within their Strategy, Performance and Projects team on a temporary basis for up to 6 months, covering a secondment. This role is crucial in engaging with customers to gather feedback on services provided, playing a key role in enhancing customer experience and fostering a culture of continuous improvement. Day-to-day of the role: Act as the first point of contact for collecting customer feedback in real-time situations. Build trust and showcase an empathetic approach during interactions. Capture customer comments and take ownership of enquiries that require further action. Prioritise and manage survey calls to a high standard, ensuring accurate recording of survey responses. Provide efficient, courteous service to both internal and external customers. Work collaboratively with colleagues across the Corporate Services Directorate and other teams to improve service effectiveness. Support the delivery of all administrative tasks within the Customer Insight Team. Required Skills & Qualifications: Ability to cultivate trust with customers and create an open and honest environment for sharing experiences and feedback. Background within a housing or local authority environment Excellent customer support skills and ability to handle challenging situations effectively. Strong interpersonal skills to quickly establish credibility and build relationships. Excellent communication skills with the ability to adjust delivery style to the audience. Ability to prioritise tasks effectively amidst changing demands. Good level of computer literacy, including proficiency in office applications and web-based browsers. Exceptional record-keeping skills and strong attention to detail. To apply for the Customer insight administrator position, please submit your application with a fully updated CV attached

Housing Officer Salary: 32,000 - 38,000 per year Location: Bristol Vacancy type: Fixed Term We have an opportunity for a Housing Officer to join our client's team in Bristol. You'll manage your own diary with a mix of working from home, office, and out with customers. This is a full-time fixed-term role until the end of July 2026 with a starting salary of 32,000 - 38,000 depending on your experience. Your Role As a Housing Officer, you'll deliver a professional and high-quality mixed tenure service to customers, using your knowledge and skills to resolve a range of housing management challenges. This could include anti-social behaviour, housing and neighbourhood issues, contract-related breaches or changes, fraud, and safeguarding. You'll play an integral part in ensuring neighbourhoods are safe, while listening to customers' needs and making changes when needed. You'll balance your caseload with projects, shaping sustainable communities that develop an inclusive environment for customers. To be successful in this role you will have: The ability to proactively manage a complex caseload Strong communication skills with previous experience of working with customers in a demanding environment Experience in providing excellent customer service, contributing to achieving a 90% customer satisfaction rate Previous experience or knowledge of delivering housing management services Experience of using computer systems, for example Microsoft Office The ability to establish, develop, and maintain effective working relationships with colleagues, contractors, and partnering agencies A full UK driving licence and access to your own transport (as you will be visiting customers) A DBS check will be undertaken for the successful candidate.

Neighbourhood Manager Hourly Rate: 37 PAYE to 49 Umbrella Location: Welwyn Job Type: Temporary Reed is pleased to be partnering with the council in Welwyn to recruit a Neighbourhood Manager for their Public Realm team. This pivotal role involves conducting a comprehensive service review of the Neighbourhood Service, which focuses on council housing tenancy management. The ideal candidate will possess a strategic vision and operational expertise to ensure the service adheres to all regulatory, corporate, and customer requirements. Day-to-day of the role: Conduct a detailed service review of the Neighbourhood Service, examining its structure, functions, staffing, and resources. Develop business cases, conduct feasibility analyses, and plan resources to align the service with regulatory, corporate, and customer needs. Oversee the strategic and operational delivery of a high-quality Neighbourhood Service. Ensure the delivery of an effective and customer-focused service that supports tenants in living fulfilling, healthy, and independent lives. Lead a housing management service within a dynamic and changing organisational context, managing staff across various landlord functions. Identify and implement service/business development opportunities to enhance long-term viability, customer experience, and value for money. Foster effective and collaborative working relationships with internal teams, customers, partner groups, and stakeholders. Required Skills & Qualifications: Extensive knowledge of housing, tenancy, and housing management practices, including legal and regulatory requirements. Proven experience leading a housing management service within a dynamic organisation. Demonstrated ability to manage staff across a range of landlord functions. Strong track record of identifying and implementing service/business development opportunities. Experience in building effective and collaborative working relationships with various groups. Current driving licence and access to a vehicle with relevant insurance for business use. To apply for this Neighbourhood Manager position, please submit your CV detailing your relevant experience.

Location: Bath Salary: 38,500 per annum (pro rata) Contract: 3+ month temporary assignment Hours: Monday - Friday, full-time Role Overview We are seeking an experienced ASB Officer to join our Anti-Social Behaviour Services team in Bath. This is a temporary position for a minimum of 3 months, with the potential for extension. The successful candidate will manage a caseload of complex cases, ensuring effective resolution and safeguarding vulnerable individuals. Key Responsibilities Manage a diverse caseload involving: Antisocial behaviour complaints Tenancy breaches Domestic abuse cases Hate crime incidents Safeguarding concerns Conduct investigations and interviews with customers and stakeholders. Prepare reports and maintain accurate case records. Work collaboratively with internal teams and external agencies to resolve cases effectively. Ensure compliance with relevant legislation, policies, and procedures. Essential Requirements Proven experience in managing complex ASB cases. Strong knowledge of housing law, safeguarding, and related legislation. Excellent communication and negotiation skills. Ability to work independently and manage time effectively. Current driving licence and access to a vehicle for customer visits.

Site Manager Annual Salary: 38,000 Location: Scotland Job Type: 6-month fixed term contract, potential extension and permanent opportunity Our client is seeking a Site Manager to oversee operations at various sites across Scotland, including Oban, Glasgow, Edinburgh, and Aberdeen. Day-to-day of the role: Travel to and manage multiple sites across Scotland, ensuring efficient and effective management of all site operations. Oversee the daily operations on-site, ensuring all work is completed safely, on time, and within budget. Coordinate and manage subcontractors, trades, and site personnel to maintain workflow and productivity. Ensure strict compliance with health and safety regulations through regular site inspections and risk assessments. Conduct site meetings and toolbox talks to communicate expectations and updates to the team. Provide support and mentorship to junior staff and apprentices, including conducting site inductions and ongoing training. Required Skills & Qualifications: Relevant site management qualifications. Valid UK driving licence. Experience with Scava systems is desirable but not essential. Strong leadership and communication skills. Proven ability to manage multiple tasks and sites simultaneously. Commitment to maintaining high safety standards and compliance with regulatory requirements. Benefits: Opportunity for contract extension and potential permanent placement. Leadership and development opportunities. To apply for this Site Manager position, please submit your CV detailing your relevant experience and why you are interested in this role.

Lettings Project Officer Location: Westminster, London - 3 days in the office 2 days from home Job Type: Temporary Contract (2 months with possible extension) Hourly Rate: 17.85 PAYE or 22.59 Umbrella We are seeking a Lettings Project Officer to manage a targeted lettings project for a portfolio of Intermediate Market Rent and London Affordable Rent properties across three blocks in Westminster. The successful candidate will oversee the end-to-end lettings process, ensuring effective coordination with local authorities and compliance with contractual arrangements to achieve timely and compliant lettings outcomes. Day-to-day of the role: Lead all aspects of marketing, nomination requests, applicant management, and lettings for a defined portfolio. Liaise effectively with local housing services to secure and manage nominations effectively. Assess eligibility and affordability of applicants in line with policy and agreement terms. Manage viewings, offers, pre-tenancy checks, and onboarding of new residents, providing a professional and customer-focused experience. Ensure void properties are ready to let on completion of works, liaising closely with the voids team to ensure standards are met and homes are compliant and ready for new tenants. Manage any snags post-viewings and commission necessary documentation to enable entity transfers before lettings. Conduct regular checks of void properties, ensuring the correct keys are available at all times. Maintain accurate records and trackers of lettings activity, communication, and compliance checks using internal housing management systems. Update internal stakeholders on the transfer of properties and provide accurate information for internal and stakeholder reporting. Required Skills & Qualifications: Strong attention to detail and commitment to compliance. Demonstrable experience in property lettings, sales, or agency environments. Good understanding of nominations processes with local authorities and registered providers. Strong customer focus and the ability to manage diverse applicant caseloads. Excellent communication and negotiation skills. Proven organisational skills with the ability to manage competing deadlines. Outcome-focused and proactive in solving issues. Committed to delivering an exceptional customer experience. Collaborative team player with the ability to work professionally with external stakeholders. Flexible and responsive to a fast-paced project environment. To apply for the Lettings Project Officer position, please submit your CV detailing your relevant experience.

Voids Administrator Hourly Rate: 12.88 PAYE Location: LU5, Bedfordshire Job Type: Full-time temporary until the end of July 2026 We are seeking a Voids Administrator to provide high-quality administrative support within a Property Services team. This role is crucial in managing empty properties efficiently, ensuring they are returned to a safe, compliant, and lettable standard within target timescales. This helps to minimise rent loss and meet regulatory and service performance requirements. Day-to-day of the role: Administer the end-to-end voids process from tenancy end to re-let. Raise, update, and monitor repairs and void works orders using the housing management system. Liaise with surveyors, repairs teams, contractors, lettings, and housing officers to coordinate works and access. Maintain accurate and up-to-date records in line with audit and regulatory requirements. Track void turnaround times and highlight delays or risks to targets. Respond to enquiries from internal teams, contractors, and external partners. Ensure void properties meet social housing standards, policies, and procedures. Required Skills & Qualifications: Previous administrative experience, ideally within social housing or property services. Strong organisational skills with the ability to manage competing priorities. High level of accuracy and attention to detail. Confident using IT systems, including housing management and repairs systems. Excellent communication skills. Desirable: Experience working with voids, repairs, or asset management teams; knowledge of social housing voids processes, lettings, and compliance requirements; understanding of health & safety and property compliance in social housing. To apply for the Voids Administrator position, please submit your CV detailing your relevant experience.

Resident Liaison Officer Hourly Rate: 17.40 PAYE Location: N5, London Job Type: Temporary (until end of March 2026) We are seeking a Resident Liaison Officer to support the development and implementation of a customer contact and stakeholder communication strategy. This role is crucial in ensuring that we effectively hear and incorporate our residents' views, delivering on service promises and maintaining high levels of customer satisfaction. Day-to-day of the role: Participate in and occasionally lead local service resident engagement strategies. Analyse key data to inform service improvement strategies. Facilitate and coordinate responses to customers by collaborating with the local housing team, Customer Contact Centre, and other relevant teams. Identify relevant internal and external stakeholders to ensure comprehensive understanding and management of service changes. Manage customer communications to maintain high satisfaction levels. Organise meetings, briefings, and produce communication materials using various methods. Act as a key member of the Housing Project Team, representing the team at meetings and leading smaller project teams as needed. Provide a customer-focused service, ensuring all tasks are completed and any complaints or requests from residents are actioned effectively. Liaise with customers and act as a conduit between all relevant teams, ensuring all parties are kept informed. Assist in liaising with in-house service providers, M&E contractors, and external subcontractors to ensure top-tier service delivery. Required Skills & Qualifications: Proven experience in a front-line, customer-focused role within the social housing sector. Familiarity with project management methods and experience in Repairs & Maintenance or within a housing association or local authority. Excellent analytical skills with the ability to identify trends and present data effectively. Strong letter writing and report composition skills. Experience in building and maintaining relationships with multiple stakeholder groups across geographical boundaries and influencing positive change. Excellent communication skills with the ability to adapt based on the audience. To apply for the Resident Liaison Officer position, please submit your CV your relevant experience.