Rendall and Rittner

PROPERTY MANAGER Rendall & Rittner • Competitive • Hybrid - Bournemouth ROLE OVERVIEW You will take ownership of an established portfolio of 18 residential sites (around 255 units) concentrated across Bournemouth and Christchurch, with one key site in Portsmouth. Working primarily from home with regular site visits, you will lead the day-to-day management of your buildings, resolve issues swiftly, and build trusted relationships with clients, leaseholders and contractors. You will bring proven HRB exposure, a calm, resilient approach and strong stakeholder skills to navigate a complex client/leaseholder dynamic. Your ability to prioritise, communicate clearly and keep compliance and safety front and centre will set you up for success across the portfolio. ROLE EXPECTATIONS You will balance proactive portfolio management with responsive issue resolution, blending remote work with on-site presence across Bournemouth, Christchurch and Portsmouth. Most days you will be coordinating contractors, progressing maintenance and compliance actions, communicating clearly with clients and residents, and keeping projects and budgets on track. WHAT SUCCESS LOOKS LIKE Residents and clients experience timely, transparent communication and issues are resolved without escalation. HRB compliance and safety actions are planned, tracked and evidenced to a high standard. Budgets, service charges and maintenance plans are well-managed, with accurate reporting and minimal variances. Site visits are purposeful, actions are closed out promptly and buildings present to a consistently high standard. Challenging stakeholder situations are de-escalated professionally, with clear outcomes and documented agreements. Your portfolio runs proactively, with fewer reactive issues and strong contractor performance. HOW YOU'LL SPEND MOST OF YOUR TIME Coordinating day-to-day maintenance, compliance checks and planned works across your portfolio. Visiting sites to complete inspections, meet stakeholders and follow up on actions. Managing communications with clients, leaseholders and contractors, providing clear updates and advice. Progressing HRB-related compliance and safety measures for the Portsmouth site. Preparing and monitoring budgets, reports and documentation to agreed timelines. Triaging and resolving incoming queries and escalating appropriately when needed. WHO THIS ROLE IS FOR You bring 3-5 years' experience managing residential blocks and are ready to take ownership of an established portfolio. You are confident in HRB environments and comfortable leading on building safety and compliance actions. You thrive in hybrid working, are disciplined with your time and enjoy being out on site when required. You communicate with clarity and empathy, and you stay composed when managing conflict. You are proactive, solutions-focused and motivated by doing the right thing for residents and clients. EXPERIENCE THAT HELPS Experience turning around challenging sites or stakeholder relationships. Strong grounding in building safety practices, record keeping and contractor oversight. Hands-on involvement in service charge budgeting, section 20 processes and planned maintenance. Working knowledge of the south coast market and managing dispersed portfolios. Comfortable using property management systems and digital tools to track actions and report progress. WHAT WE OFFER Competitive salary Discretionary bonus 25 days holiday plus bank holidays, with the option to buy or sell holiday Salary sacrifice scheme Private healthcare (subject to seniority or 3 years' service), life assurance Telus Health wellbeing platform Free eye tests and Cycle to Work scheme Enhanced maternity and paternity pay (service-dependent) Fully funded training and professional development Long service reward, from 5 years' service Employee referral scheme, up to £1,500 Staff social events ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your HRB knowledge, stakeholder management, compliance approach and how you prioritise and problem-solve across a live portfolio We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.

ASSISTANT PROPERTY MANAGER Rendall & Rittner • Competitive • Hybrid - Bournemouth ROLE OVERVIEW You will play a pivotal role in supporting two Senior Property Managers, with the day-to-day administration of their portfolios, which include sites in and around Southampton and The Hamptons in Worcester Park. Working primarily from home with the flexibility to visit our offices or site offices when needed, you will keep everything running smoothly behind the scenes-owning inboxes, maintaining records, and coordinating tasks with care and precision. This is a brilliant opportunity to build a career in residential property management while learning from experienced managers. You will use Outlook and our internal property management systems daily, and you may also have the chance to accompany managers on site visits to broaden your exposure to the operational side of the role. We're ideally looking for someone based along the south coast between Portsmouth, Southampton and Bournemouth. ROLE EXPECTATIONS You will be the organisational heartbeat for two Senior Property Managers, managing inboxes, updating systems, preparing documents and ensuring information is accurate, up-to-date and easy to find. Most days will involve structured admin, responding to queries, scheduling and tracking actions so nothing is missed, with occasional site visit opportunities to see how your work supports our residents and clients. WHAT SUCCESS LOOKS LIKE You keep shared inboxes, trackers and records impeccably organised, with actions clearly owned and deadlines met. You communicate promptly and professionally with residents, contractors and colleagues, providing clear updates and next steps. You confidently navigate Outlook and internal systems, producing accurate documentation and reports first time. You anticipate needs, flag risks early and proactively remove admin bottlenecks for the Senior Property Managers. You handle competing priorities calmly, meeting agreed SLAs and turning around requests quickly. You contribute positively to team culture, reliable, responsive and always focused on great service. HOW YOU'LL SPEND MOST OF YOUR TIME Managing Outlook inboxes, diaries and task lists for two Senior Property Managers. Updating internal property management systems, logs and document repositories. Drafting letters, reports and resident communications, and issuing contractor instructions. Coordinating repairs, quotes, purchase orders and follow-ups to completion. Preparing packs for meetings and tracking actions afterwards. Supporting occasional site visits with scheduling, paperwork and note-taking. WHO THIS ROLE IS FOR You're a highly organised administrator who enjoys creating order and keeping details tight. You're confident with Outlook and quick to learn new systems and processes. You communicate clearly, professionally and empathetically with a people-first mindset. You're proactive, dependable and comfortable juggling multiple priorities. You value hybrid working and can travel across the south coast when needed. EXPERIENCE THAT HELPS Experience in lettings or property administration, especially in resident-facing roles. Exposure to block or residential property management environments. Strong customer service background in a regulated or process-driven setting. Familiarity with scheduling, record-keeping and document control. A full driving licence and access to a car can be beneficial for occasional site visits. WHAT WE OFFER Competitive salary Discretionary bonus 25 days holiday plus bank holidays, with the option to buy or sell holiday Salary sacrifice scheme Private healthcare (subject to seniority or 3 years' service), life assurance Telus Health wellbeing platform Free eye tests and Cycle to Work scheme Enhanced maternity and paternity pay (service-dependent) Fully funded training and professional development Long service reward, from 5 years' service Employee referral scheme, up to £1,500 Staff social events ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your administrative rigour, Outlook and systems proficiency, prioritisation under pressure, stakeholder communication style and motivation to grow in property management We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

SENIOR BUILDING SAFETY COORDINATOR Rendall & Rittner • Competitive • Home Based ROLE OVERVIEW You will play a pivotal role in safeguarding residents and ensuring our portfolio remains fully compliant with evolving building safety legislation. As a Senior Building Safety Coordinator on a 9 month fixed-term contract, you will lead coordination of key regulatory activities, bring structure to complex information, and support our property managers and clients to meet their obligations under the Building Safety Act. This is a high-trust, home-based role where you will provide specialist guidance across multiple developments, aligning people, processes and data to deliver clear, defensible compliance. You will use your leasehold property management background and practical understanding of safety regimes to keep projects on track, documentation watertight and stakeholders informed. ROLE EXPECTATIONS You will be the go-to subject matter lead for building safety coordination, translating legislation into action plans and working alongside property managers, fire risk professionals and clients to deliver compliant outcomes. Most days you will be reviewing evidence, updating registers, tracking actions to completion and communicating progress with clarity and confidence. WHAT SUCCESS LOOKS LIKE You maintain accurate, audit-ready safety records and documentation across your allocated portfolio at all times. You proactively identify risks, escalate appropriately and drive timely, pragmatic resolutions with stakeholders. You translate regulatory requirements into clear plans, timelines and responsibilities that are delivered on schedule. You build trusted relationships with property managers, contractors and residents by communicating clearly and consistently. You deliver thorough monitoring and reporting that provides senior leaders and clients with full visibility and assurance. You leave each development with improved processes, stronger compliance culture and measurable risk reduction. HOW YOU'LL SPEND MOST OF YOUR TIME Coordinating building safety activities and documentation in line with the Building Safety Act and associated guidance. Maintaining and auditing safety files, registers, portals and evidence, ensuring accuracy and version control. Tracking actions from fire risk assessments, safety case reports and remedial programmes through to closure. Liaising with property managers, contractors and consultants to gather data, schedule works and verify compliance. Preparing concise updates, dashboards and client reports on compliance status, risks and next steps. Supporting resident communications and queries related to building safety in partnership with on-site and central teams. WHO THIS ROLE IS FOR You bring solid leasehold property management experience and a practical grasp of the Building Safety Act. You thrive in structured, compliance-led environments and enjoy turning complex regulation into clear, actionable plans. You are highly organised, detail-focused and comfortable managing multiple deadlines across a busy portfolio. You communicate with empathy and clarity, building trust with clients, colleagues and residents. You take ownership, remain calm under pressure and are driven by doing the right thing for safety and residents. EXPERIENCE THAT HELPS Coordinating compliance programmes across residential blocks or mixed-use developments. Working with fire risk assessors, principal designers/contractors and safety consultants. Using compliance systems, document control platforms and reporting dashboards. Supporting resident engagement on safety-related topics and managing sensitive communications. Contributing to safety case development, golden thread information, and remediation projects. WHAT WE OFFER Competitive salary Discretionary bonus 25 days holiday plus bank holidays, with the option to buy or sell holiday Salary sacrifice scheme Private healthcare (subject to seniority or 3 years' service), life assurance Telus Health wellbeing platform Free eye tests and Cycle to Work scheme Enhanced maternity and paternity pay (service-dependent) Fully funded training and professional development Long service reward, from 5 years' service Employee referral scheme, up to £1,500 Staff social events ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your building safety expertise, practical application of the Building Safety Act, stakeholder communication, and how you prioritise and deliver compliance across multiple sites We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

ASSISTANT ESTATE MANAGER Rendall & Rittner • £30,000 - £32,000 per annum • Wapping Wharf - Gaol Ferry Steps, Bristol - BS1 6UW • Mon-Fri 09:00-17:30 DEVELOPMENT DETAILS A mixed-use waterfront development of 194 apartments on Bristol's historic Floating Harbour, incorporating remnants of the 19th-century New Gaol. This is a thriving area of new homes alongside independent shops, cafes and restaurants, with Bristol Temple Meads and the SS Great Britain a short walk away. ROLE EXPECTATIONS You will support the Estate Manager in leading the on-site operation, and deputise for them in their absence, managing the development and its team day to day. Your days will blend resident engagement, contractor oversight, health and safety checks and support with budgeting and reporting. You'll be a trusted point of contact, making sure all services and activities are delivered efficiently and to company standards. WHAT SUCCESS LOOKS LIKE Residents feel listened to, well-informed and confident in the management of their homes. The development runs smoothly and to company standards when the Estate Manager is absent. Health and safety inspections and activities are completed on time, with accurate records. Petty cash accounts, records and documentation are always up to date. Budgeting and reporting support for the Property Manager is accurate and timely. Procedures are applied consistently across the team, with training and improvements embedded. HOW YOU'LL SPEND MOST OF YOUR TIME Deputising for the Estate Manager and overseeing day-to-day operations and on-site employees. Building strong relationships with residents, responding to queries and communicating updates. Ensuring health and safety regulations are followed and required inspections are carried out. Managing site petty cash accounts and keeping documentation current. Assisting the Property Manager with budgeting and reporting for the development. Helping develop new initiatives, including training and the standardisation of procedures. WHO THIS ROLE IS FOR You lead by example and adopt company policies, procedures and values. You communicate clearly, handle confidential and sensitive matters professionally, and build trust quickly. You are organised and methodical, planning ahead to prevent problems. You take personal responsibility for health and safety and for delivering excellent customer service. You develop colleagues and work collaboratively with residents, guests and peers. You continually look for ways to improve and are open to change. EXPERIENCE THAT HELPS Supervisory or managerial experience in a high-end customer service setting. Some project management experience, with the ability to deliver within required timescales. Knowledge of the Landlord and Tenant Act, RICS and ARMA guidelines, regulations and procedures. Working knowledge of health and safety requirements and legislation. Experience preparing complex reports and plans, such as budgets, financial reports and works scheduling. Working knowledge of building maintenance systems. Excellent verbal, written, IT and numeracy skills. Relevant IRPM qualifications, or the willingness and ability to obtain them within your first year. WHAT WE OFFER 25 days holiday plus bank holidays Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNE R Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your leadership approach, resident service, compliance oversight and estate operations We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

SCHEME MANAGER Rendall & Rittner • £14,080 • Home Meadow Court, Birmingham, B13 0PN • Mon,Tue,Thurs, Fri - 10:00 - 14:00 DEVELOPMENT DETAILS You'll be the friendly, reliable presence at a welcoming 34 apartment, private retirement living community where independence is supported and neighbourly connection matters. You'll get to know residents and their families, coordinate trusted contractors, and keep shared spaces safe, spotless and running smoothly. ROLE EXPECTATIONS You will be the first point of contact on-site, providing thoughtful customer service, coordinating building and compliance tasks, and keeping records up to date. You will support resident wellbeing, organise maintenance and inspections, and ensure the development is presented beautifully and operates safely every day. WHAT SUCCESS LOOKS LIKE Residents feel listened to, informed and supported, with issues resolved promptly and courteously. The development looks immaculate, with communal areas clean, safe and welcoming at all times. Compliance calendars, checks and logs are accurate, up to date and readily auditable. Contractors are well briefed, supervised and deliver quality work with minimal disruption. Clear communication keeps residents, the managing agent and clients aligned on priorities. Incidents and concerns are handled calmly, professionally and in line with policy. HOW YOU'LL SPEND MOST OF YOUR TIME Greeting residents, visitors and contractors and being the go-to on-site contact. Scheduling and overseeing cleaning, maintenance and statutory inspections. Completing daily health and safety checks and maintaining accurate records. Managing keys, parcel deliveries, noticeboards and resident communications. Reporting repairs, following up on works and escalating issues when needed. Supporting community activities and signposting residents to helpful services. WHO THIS ROLE IS FOR You put people first and communicate with warmth, patience and clarity. You're organised, detail-focused and comfortable juggling varied tasks. You take pride in presentation and keep environments tidy and safe. You remain calm under pressure and use sound judgment to solve problems. You value reliability, discretion and building trusted relationships. EXPERIENCE THAT HELPS Ideally experience working in a similar role within the independent living, retirement sector. We will consider building management experience within the residential, hotels or commercial sector. Front-of-house, concierge, building manager experience in a people-centred setting with strong H&S knowledge. Coordinating contractors, facilities tasks or basic building compliance checks. Using email, calendars and simple databases or portals to keep records and plans updated. Working with older customers or in a community-focused role. Handling sensitive conversations and maintaining confidentiality. WHAT WE OFFER 20 days holiday plus bank holidays Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your resident service approach, organisation and compliance awareness, and how you prioritise and solve problems in real scenarios We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required

PROPERTY MANAGER Rendall & Rittner • Competitive • Hybrid - London ROLE OVERVIEW You'll manage a varied London portfolio across Wimbledon, Clapham, Southwark and Wapping, building trusted relationships with residents, clients and contractors. You'll bring solid block management foundations (ideally two years) and confidence with higher-risk buildings, ensuring compliance and great resident experiences in equal measure. This is a role where you'll balance site presence with smart, proactive planning. You'll be supported by specialist teams and modern systems as part of the Odevo Group, giving you the tools to stay ahead on building safety, budgets and communication while keeping the human touch at the heart of everything you do. ROLE EXPECTATIONS Most days you'll be prioritising resident and client queries, planning and completing site inspections, and progressing actions with contractors. You'll lead on compliance for HRBs, manage service charge budgets and reporting, and keep stakeholders informed with timely, clear updates. WHAT SUCCESS LOOKS LIKE Residents and clients trust you, with issues resolved first time and proactive updates before they need to ask. Buildings are fully compliant, with clear evidence trails and no surprises on audits or inspections. Budgets are accurate, variances are explained, and year-ends are delivered smoothly and on time. Planned and reactive works complete safely, on schedule and to spec, driving excellent value for money. Risks are identified early and managed effectively, with practical, proportionate solutions implemented. Engagement is strong across your portfolio, with well-run meetings and constructive relationships. HOW YOU'LL SPEND MOST OF YOUR TIME Conducting regular site inspections and turning findings into clear actions with owners and contractors. Owning compliance tasks for HRBs, including documentation, statutory checks and resident engagement. Preparing and managing service charge budgets, monitoring spend and supporting year-end processes. Leading Section 20 consultations and overseeing planned maintenance and remedial works. Managing suppliers: scoping, tendering, instructing and performance-checking against KPIs. Communicating updates, advice and decisions to residents, RTMs/RMCs and freeholders. WHO THIS ROLE IS FOR You care about people and places, and you follow through-your word is your bond. You're organised, calm under pressure and comfortable juggling deadlines across multiple sites. You think commercially, balancing cost, quality and safety to deliver great outcomes. You're a clear communicator who adapts your style for different audiences. You embrace change, new systems and smarter ways of working. EXPERIENCE THAT HELPS Experience managing residential blocks in London, ideally including HRBs and post-Building Safety Act processes. Exposure to service charge budgeting, variance analysis and year-end collaboration with accounts teams. Hands-on contractor and project management, from scoping to sign-off. Running resident/client meetings and consultations, including Section 20. Using property management software and digital tools to stay organised and transparent. WHAT WE OFFER Competitive salary Discretionary bonus 25 days holiday plus bank holidays, with the option to buy or sell holiday Salary sacrifice scheme Private healthcare (subject to seniority or 3 years' service), life assurance Telus Health wellbeing platform Free eye tests and Cycle to Work scheme Enhanced maternity and paternity pay (service-dependent) Fully funded training and professional development Long service reward, from 5 years' service Employee referral scheme, up to £1,500 Staff social events ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your block management expertise, building safety/compliance knowledge, financial acumen, stakeholder communication and values alignment We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.

SENIOR PROPERTY MANAGER Rendall & Rittner • Competitive • Hybrid - London (Vauxhall) ROLE OVERVIEW You will take the helm of two prestigious, large and complex residential schemes with a full complement of amenities, acting as a trusted partner to a key developer and an anchor point for residents, on-site teams and stakeholders. These are flagship communities with exacting standards and the visibility to match your stewardship will set the tone for service quality, safety and long-term asset value. This is a hybrid role designed around meaningful presence and impact: you will spend two days each week on-site across the schemes, building relationships, coaching teams and making data led decisions in person. You will also attend our head office in Vauxhall one day each month to collaborate with central functions and share best practice that elevates performance across the wider Odevo Group. ROLE EXPECTATIONS Most days you will be leading the end-to-end management of your schemes: translating strategy into clear plans, directing on-site teams, managing budgets and service charge performance, and ensuring statutory and building safety compliance. You will be the point person for residents, the developer and contractors-resolving issues quickly, communicating clearly and proactively improving the service through consistent follow-up and continuous improvement. WHAT SUCCESS LOOKS LIKE Residents and client stakeholders describe a consistently outstanding service experience, with issues resolved promptly and transparently. Budgets are accurate and well-managed, with variances explained, efficiencies identified and long-term plans funded and agreed. Building and life safety compliance is watertight, with robust records, timely inspections and proactive risk mitigation embedded on-site. On-site teams are engaged, well-supported and delivering to clear standards, with measurable improvements in service delivery. Major works, defects and warranty items are planned and executed with minimal disruption, clear communication and strong contractor control. Developer and supplier relationships are collaborative and accountable, with performance tracked and continuous improvement delivered. HOW YOU'LL SPEND MOST OF YOUR TIME Visiting both schemes weekly to engage with residents, coach site teams and verify standards across amenities and common areas. Managing service charge budgets, reporting on financial performance and forecasting with precision and clarity. Driving statutory and building safety compliance, completing audits, reviewing logs and closing actions promptly. Overseeing contracts and supplier performance, tendering where needed and ensuring value without compromising quality. Planning and delivering maintenance and major works programmes, including defect and warranty management with the developer. Communicating regularly with residents, the client and internal colleagues, providing updates, minutes and action tracking. WHO THIS ROLE IS FOR You are a people-focused leader who blends commercial acumen with empathy, accountability and a calm, solution-minded approach. You thrive in complex, high-profile environments and enjoy balancing strategic thinking with hands-on, on-site presence. You communicate clearly and diplomatically, earning trust with clients, residents and contractors alike. You are organised and data-driven, prioritising effectively and following through on actions to completion. You bring a continuous improvement mindset and a passion for raising standards across teams and services. EXPERIENCE THAT HELPS Managing large, complex or mixed-use residential schemes with substantial amenities and on-site teams. Leading building safety and compliance programmes, including audits, risk assessments and contractor oversight. Working closely with developers on defect resolution, warranty processes and post-occupancy improvements. Delivering major works and long-term maintenance plans, with strong budget control and stakeholder communication. Using property management systems and data to inform decisions, track performance and drive service improvements. WHAT WE OFFER Competitive salary Discretionary bonus 25 days holiday plus bank holidays, with the option to buy or sell holiday Salary sacrifice scheme Private healthcare (subject to seniority or 3 years' service), life assurance Telus Health wellbeing platform Free eye tests and Cycle to Work scheme Enhanced maternity and paternity pay (service-dependent) Fully funded training and professional development Long service reward, from 5 years' service Employee referral scheme, up to £1,500 Staff social events ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on strategic scheme management, stakeholder engagement, financial stewardship, building safety compliance and scenario-based problem solving We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

ESTATE MANAGER Rendall & Rittner • £35,000 - £36,000 • Oceana Boulevard, Southampton - SO14 3HU • Mon - Fri 0800 - 1630 DEVELOPMENT DETAILS Step into a leadership role across an established 280-apartment estate spanning 10 blocks, complete with landscaped gardens, a residents' gym, and secure underground parking. The location offers excellent connectivity, with regular bus routes and quick access to Southampton Central, putting you right at the heart of a lively, well-connected neighbourhood. You'll be working within a friendly, diverse resident community that holds high standards for safety and service, and expects a warm welcome from the very first interaction. ROLE EXPECTATIONS You will be the on-site figurehead for residents and contractors, keeping the development safe, compliant and running smoothly. You'll manage building safety and compliance, coordinate maintenance and cleaning, oversee contractors, and deliver an exceptional resident experience every day. You'll work closely with your Property Manager and central teams to plan works, control costs and communicate clearly with all stakeholders. WHAT SUCCESS LOOKS LIKE Building is well maintained and compliant with the Health & Safety requirements across general and statutory compliance. Building safety obligations are met, with clear reporting and prompt escalation of Mandatory Occurrence Reporting when needed. Residents feel listened to and receive timely, helpful responses that resolve issues at the first point of contact. The development is visibly well-kept, safe and compliant, with accurate records and proactive maintenance that prevents repeat issues. Contractors are well-briefed, work safely and deliver quality on time and to budget. Service charge budgets are respected through smart scheduling, supplier value and careful cost control. Communications are clear, concise and regular, building trust with residents, the client and internal teams. HOW YOU'LL SPEND MOST OF YOUR TIME Carrying out regular estate inspections, arranging and overseeing planned and reactive maintenance. Managing contractor activity on site, including permits to work, RAMS checks and quality/safety sign-off. Keeping building safety and compliance documentation up to date, logging incidents and completing reports. Welcoming and supporting residents, handling enquiries and resolving issues efficiently. Monitoring cleaning, landscaping, gym and car park standards, taking action where improvements are needed. Supporting budget control through quote requests, purchase orders, stock management and invoice approvals. WHO THIS ROLE IS FOR You take pride in creating safe, tidy, well-run places that residents are proud to call home. You're calm, approachable and solutions-focused, even when juggling multiple priorities. You have a keen eye for detail and a proactive mindset about maintenance and compliance. You build strong relationships with residents, clients, contractors and colleagues through clear, respectful communication. You're organised, tech-comfortable and diligent with record keeping. EXPERIENCE THAT HELPS Experience managing a residential block or estate, ideally with on-site management responsibility. Familiarity with higher-risk buildings and the Building Safety Act, including practical exposure to Mandatory Occurrence Reporting. Coordinating contractors, reviewing RAMS and using CAFM or ticketing systems for tasks and compliance tracking. Working with service charge budgets, obtaining quotes and monitoring spend against plan. Handling resident communications, noticeboards, newsletters and meeting notes to keep everyone informed. WHAT WE OFFER 25 days holiday plus bank holidays Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your approach to resident service, building safety compliance, contractor management, problem-solving and ownership of an estate's day-to-day operations We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.