Rendall and Rittner

BUILDING MANAGER Rendall & Rittner • £80,000 - £82,000 • The Heron, Barbican - EC2Y 9AP • Mon - Fri 0900 - 1730 DEVELOPMENT DETAILS You'll lead operations at a high-end, 36-storey residential tower comprising 285 luxury apartments in the heart of the City. This is a polished, concierge-led environment with a residents' club lounge, screening room, gym and secure parking, serving discerning homeowners and tenants who expect responsive, five-star service. With Moorgate, Barbican and Liverpool Street stations close by, you'll manage a vibrant, fast-paced setting that blends premium hospitality with rigorous building operations. ROLE EXPECTATIONS You will take full ownership for the day-to-day running of the development, leading a multi-disciplinary on-site team to deliver exceptional resident service and building compliance. You'll balance visible front-of-house leadership with behind-the-scenes oversight of H&S, contractors, budgets and preventative maintenance-always anticipating issues and elevating standards. WHAT SUCCESS LOOKS LIKE Residents consistently rate service as exceptional, with swift resolution of requests and clear, proactive communication. The building operates safely, legally and efficiently, with immaculate communal areas and zero overdue compliance actions. A motivated, high-performing on-site team thrives under your coaching, clear objectives and regular feedback. Contractors deliver on SLAs and value for money, with transparent procurement and robust performance management. Maintenance is preventative, not reactive, with smart planning that minimises disruption and downtime. Budgets are accurate and controlled, with timely reporting and well-justified, cost-effective recommendations. HOW YOU'LL SPEND MOST OF YOUR TIME Leading, coaching and mentoring your team to deliver exceptional standards and support them with career development. Owning health, safety and fire compliance, conducting checks, tracking actions and keeping records audit-ready. Managing contractors and planned maintenance, approving works, permits and quality assurance. Handling resident communications, updates and enquiries with speed, empathy and professionalism. Overseeing estate presentation, inspections and standards across all amenities and back-of-house areas. Monitoring budgets, raising POs, reconciling invoices and preparing clear operational reports. WHO THIS ROLE IS FOR You excel in high-end residential or hospitality environments and enjoy being visible, approachable and accountable. You're a natural people leader who invests in your team's growth and creates a culture of pride and performance. You're meticulous on safety and legislation, keeping compliance watertight without losing the human touch. You're commercially aware, organised and comfortable making decisions in a dynamic, premium setting. You communicate clearly and calmly with diverse stakeholders, even under pressure. EXPERIENCE THAT HELPS Leading on-site teams in a luxury residential tower, mixed-use building or five-star hotel environment. Managing complex H&S, fire safety and building systems, with confidence in interpreting current legislation. Overseeing major contractors, planned preventive maintenance and defect management. Delivering exceptional front-of-house service and resident experience across premium amenities. Budget management, service charge awareness and reporting in a property management context. WHAT WE OFFER 25 days holiday plus bank holidays Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on leadership at a luxury high-rise, resident service excellence, building compliance/H&S, contractor and budget management, and real-world problem solving We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

FACILITIES MANAGER Rendall & Rittner • £50,000 - £55,000 • Hurlingham Waterfront - SW6 2TZ • Mon - Fri 0900 - 1730 DEVELOPMENT DETAILS You'll be the facilities lead at a brand new, luxury riverside community of 224 apartments arranged across four elegant blocks near Wandsworth Bridge. It's a high-profile setting with hotel-style amenities including a spa, residents' lounge, co-working space, a 19-metre pool and covered parking, framed by 39,000 sq ft of sustainably landscaped private gardens. You'll work closely with residents and on-site colleagues in a premium environment where attention to detail, safety and service create a best-in-class living experience. ROLE EXPECTATIONS You will own the day-to-day operation of building services and common areas, keeping the development safe, compliant and beautifully maintained. You'll lead a small on-site team, manage specialist contractors and ensure the M&E plant, pool and spa, parking and landscaped areas run smoothly through planned and reactive works. WHAT SUCCESS LOOKS LIKE All statutory and company compliance is met, evidenced and audit-ready at all times. PPMs are completed on schedule, with minimal reactive callouts and zero critical downtime. Contractors deliver to scope, SLA and budget, with clear RAMS, permits and supervision in place. Residents feel listened to, well-informed and confident that issues are resolved first time. Your team is engaged, well briefed and working safely, with visible standards on site. The estate presents flawlessly, with risks identified early and improvements implemented proactively. HOW YOU'LL SPEND MOST OF YOUR TIME Leading and scheduling the on-site estate operative and handyperson to deliver daily standards. Managing hard services and the M&E contract, overseeing PPMs, lift/plant rooms, BMS and life safety systems. Coordinating pool and spa operations, water hygiene regimes, and associated plant checks. Running contractor inductions, permits to work, RAMS reviews and quality checks. Conducting H&S inspections, site walks, risk assessments and keeping records audit-ready via CAFM. Handling resident queries, communications and stakeholder updates in partnership with the General Manager. WHO THIS ROLE IS FOR You take pride in premium residential environments and deliver service with warmth and professionalism. You're organised and detail-driven, comfortable prioritising across multiple buildings and amenities. You lead from the front, setting clear standards for safety, presentation and accountability. You communicate clearly with residents, contractors and colleagues, even under pressure. You're proactive, anticipating issues and solving them before they impact residents. EXPERIENCE THAT HELPS Managing facilities in high-end residential, hospitality or mixed-use environments with complex amenities. Overseeing hard services/M&E contracts, BMS, life safety systems and compliance documentation. Experience with pool/spa plant, water testing regimes and legionella controls. Using CAFM systems to schedule PPMs, track tasks and maintain audit-ready records. Mobilising or operating new-build developments, snagging and coordinating defects resolution. WHAT WE OFFER 25 days holiday plus bank holidays Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on assessing your technical FM knowledge, H&S/compliance approach, contractor and people management, and how you communicate and problem-solve through real scenarios We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

ESTATE MANAGER Rendall & Rittner • £50,000 - £55,000 • Coronation Square - E10 5UJ • Monday - Friday 0800 - 1700 DEVELOPMENT DETAILS You'll lead the day-to-day operations at a new-regeneration community of around 420 homes arranged across six contemporary blocks in Leyton. Residents enjoy private balconies and views over landscaped courtyards, creating a calm, green setting in the heart of East London. With the Underground an eight-minute walk and Overground links nearby, it's a well-connected development with a vibrant resident mix and a strong neighbourhood feel. ROLE EXPECTATIONS You will be the on-site figurehead, ensuring the development runs safely, smoothly and to a high standard every day. You'll manage contractors and concierge/cleaning teams, uphold compliance, deliver excellent resident service, and keep the estate immaculate. You'll balance time on the floor with proactive planning, reporting and continuous improvement. WHAT SUCCESS LOOKS LIKE Residents feel listened to, informed and supported, with swift resolution of queries and issues. The estate is visibly well-kept, safe and compliant, with clear records for all checks, permits and audits. Contractors deliver to specification, on time and within budget, with performance tracked and improved. Planned and reactive maintenance is prioritised effectively, minimising disruption and risk. Service charge spend is controlled and transparent, with accurate forecasting and variance reporting. Stakeholders receive timely, concise updates and action plans, building trust and confidence. HOW YOU'LL SPEND MOST OF YOUR TIME Conducting regular building and estate inspections, logging actions and following through to completion. Leading and coordinating onsite teams and contractors, from cleaning and landscaping to M&E and security. Managing health, safety and fire compliance, maintaining up-to-date registers, permits and site documentation. Handling resident communications, enquiries and meetings, and issuing clear development updates. Monitoring budgets, approving works, and preparing reports on performance, risk and compliance. Planning preventative maintenance and minor projects to protect asset quality and resident experience. WHO THIS ROLE IS FOR You put residents first and communicate with clarity, empathy and professionalism. You enjoy being visible on site, spotting issues early and taking ownership to get things done. You are organised and data-minded, comfortable with logs, permits, reports and compliance detail. You build constructive relationships with contractors and colleagues to drive high standards. You thrive in a fast-paced environment, juggling priorities while staying calm and solution-focused. EXPERIENCE THAT HELPS Managing mid-rise multi-block residential developments or similar complex sites. Overseeing contractor performance, tendering small works and monitoring SLAs. Hands-on experience with H&S, fire safety routines and statutory building compliance. Budget monitoring, invoice approvals and producing clear operational reports. Using property management systems and digital tools to track tasks and communication. WHAT WE OFFER 25 days holiday plus bank holidays Enrolment into the Rendall & Rittner pension scheme Employee assistance programme supporting family, health, money and work Employee referral scheme Team uniform subject to development Fully funded training and development opportunities Access to discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on your on-site leadership, resident service approach, H&S/compliance knowledge, and how you plan and deliver through others We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. Appointment is subject to a valid DBS check.

MOBILISATION MANAGER • Rendall & Rittner • £Competitive, aligned to experience • Hybrid ROLE OVERVIEW We need a Mobilisation Manager who can take ownership of new contract mobilisations and lead them to completion, from newly awarded instructions through to a stable, operational handover. You'll work closely with clients, project consultants, property teams and internal stakeholders, leading each mobilisation and ensuring a seamless transition to steady state. The initial focus is new build residential properties moving from construction to operation, with scope to extend into onboarding occupied properties transferring from another managing agent. ROLE EXPECTATIONS This is a project led role that requires strong technical knowledge, sound judgement and the confidence to lead across multiple workstreams simultaneously. You'll need an excellent working knowledge of MEP services and modern construction methods, the ability to read and interpret construction documents and drawings, and a solid understanding of both the construction and property management environments. You will be expected to lead teams, manage risk, build client relationships and deliver results under pressure - not just manage process. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Mobilisations are delivered on time, within budget and to a high standard Clients trust you and see you as a capable, credible point of contact throughout the project Teams are clearly directed and supported to deliver their responsibilities Risks, issues and last-minute changes are anticipated and managed effectively Projects are handed over to property teams at steady state with full documentation and confidence HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Leading the end to end mobilisation of newly awarded residential and mixed-use instructions Creating and implementing project plans, stages, work packages, timescales and measurable outcomes Liaising with clients, consultants, contractors and internal stakeholders at all levels Interpreting construction drawings, specifications, O&M manuals, CDM and conveyancing documents Managing and coaching project team members to ensure their responsibilities are delivered Reporting to clients and the executive team, including gap reviews and written progress reports Contributing to new business activity, including tender submissions and pitches Conducting quality assurance audits on mobilisations led by other teams Maintaining health and safety standards across construction and operational environments You'll work from home, with site visits as required, trusted to manage your time and priorities effectively. WHO THIS ROLE IS FOR This role suits someone who: Has led multiple successful contract mobilisations, ideally in residential, mixed-use, PRS, FM, commercial or leisure sectors Combines strong project management capability with technical knowledge of MEP services and construction methods Communicates clearly and adapts their style to get the best from different teams and stakeholders Is proactive, forward-thinking and comfortable managing competing priorities under pressure Takes pride in their attention to detail and delivers to a consistently high standard Has good knowledge of residential property management, leasehold law and regulatory best practice EXPERIENCE THAT HELPS Proven track record of leading mobilisations in residential or related sectors Strong project management skills with the ability to run multiple staged projects simultaneously Ability to interpret and analyse construction drawings, specifications, planning and CDM documents Experience managing budgets, resources and tight deadlines Good knowledge of leasehold property law and property management best practice AIRPM or MIRPM membership (essential or desirable) Prince2 or another recognised project management qualification (desirable) Intermediate or advanced Microsoft Office skills Full driving licence and own car WHAT WE OFFER Competitive salary, aligned to experience Discretionary bonus Home-based working with portfolio travel 25 days holiday plus bank holidays Private medical insurance, life assurance and enhanced family leave Fully funded training and professional development Paid sabbaticals as a loyalty reward Pension scheme and employee assistance programme Discounts across travel, retail, fitness and entertainment ABOUT RENDALL & RITTNER Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo. We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.