Ackerman Pierce

To provide a proactive and responsive damp and mould investigation service across residential housing, ensuring homes are safe, healthy, and compliant with statutory requirements. You will deliver expert diagnosis, technical advice, and detailed works specifications to ensure damp and mould cases are resolved effectively, with a clear focus on resident wellbeing and compliance with the Housing Health and Safety Rating System (HHSRS), the Social Housing (Regulation) Act, Decent Homes, and Awaab's Law. Key Responsibilities Inspections & Diagnostic Assessments Carry out timely surveys of homes reporting damp, mould, leaks, or condensation. Diagnose root causes including structural defects, water ingress, ventilation issues, insulation failures, or lifestyle-related factors. Use diagnostic tools such as moisture meters, hygrometers, and thermal imaging equipment. Prioritise high-risk cases, including those involving vulnerable residents.

Ackerman pierce are working with a East London council seeking an experienced Disrepair Surveyor to join their Property Services team. This role will focus on managing housing disrepair cases from initial inspection through to full resolution, ensuring a high-quality service is delivered to residents. Key Responsibilities Carry out detailed property inspections in line with housing disrepair protocols. Diagnose a range of building defects, including damp, mould, structural issues, leaks, and component failures . Prepare detailed schedules of work, specifications, and technical reports. Provide expert advice on defect diagnosis and suitable remedial solutions. Manage disrepair cases proactively, ensuring timely progression and resolution. Work closely with legal teams, contractors, surveyors, and residents throughout each case. Ensure all work complies with current legislation, statutory requirements, and internal policies. Produce accurate records, photographs, and documentation to support case files. Monitor the quality of completed works and sign off works to ensure satisfactory resolution. Requirements Proven experience as a Disrepair Surveyor within the social housing sector is essential. Strong knowledge of housing disrepair legislation, building pathology, and defect diagnosis. Experience managing disrepair claims from inspection to closure. Excellent communication and stakeholder management skills. Ability to work independently, manage workload effectively, and progress cases proactively.

We are seeking an experienced Resettlement & Move-On Officer to support households in temporary accommodation to secure long-term housing in the Private Rented Sector (PRS) . This role is ideal for candidates with a background in estate agency, lettings, or private sector housing , who have experience working with private landlords and managing property placements. You will be responsible for helping homeless households move on from temporary accommodation into suitable private rented accommodation by building relationships with landlords and letting agents , negotiating tenancies, and supporting residents through the resettlement process. Key Responsibilities Support households to move from temporary accommodation into private rented accommodation . Work closely with private landlords and letting agents to source suitable properties. Negotiate rents, deposits, and tenancy terms. Carry out affordability assessments and ensure properties are suitable and sustainable. Assist clients with tenancy sign-ups and moving arrangements. Provide resettlement support to ensure successful tenancy sustainment. Conduct property viewings where required. Liaise with Housing Benefit/Universal Credit teams regarding rent and LHA rates. Maintain accurate case records and meet move-on targets. Help prevent homelessness by securing private rented sector accommodation. Essential Experience Experience working in estate agency, lettings, property management, or private sector housing . Experience working with private landlords and letting agents . Experience negotiating rents and tenancy agreements. Understanding of the Private Rented Sector . Experience working in housing, homelessness, or resettlement (desirable but not essential if strong PRS/estate agency background). If you have the relevant skills then please apply today!

Temporary Accommodation Officer My client is currently looking for an experienced Temporary Accommodation Officer who can place and manage tenants into Temporary Accommodation. The Officer must understand how Local Authorities work regarding their policies and procedures. The team want someone who can add knowledge and experience alongside their peers whilst encouraging a supportive work environment.The Temporary Accommodation Officer will successfully place homeless clients into Temporary Accommodation properties and manage accounts throughout placement. The Officer will be supported into a comfortable workload and supported by the manager throughout. Placing and directly managing Homeless households in Temporary Accommodation (TA) Managing rent accounts for all the temporary accommodation properties within your patch Minimising low to high level arrears Local Authority experience Experience in void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. You will also deal with maintaining Health and Safety Standards and making sure repairs are being carried out and reporting. If you have previous experience in these areas and keen to develop your knowledge further this is a perfect team for you. Management that are willing to help all case managers be the best they can possibly along with a strong hour rate.

To manage and oversee the performance of surveyors, offering technical expertise inresolving complex technical cases, and deputising for the Head of Repairs Partnering when needed. Contribute to training and developing more junior staff. Oversee and deliver general building surveying services across the councils portfolio and ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost. Keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated, and accurate records are kept on repairs cases. The position is committed to delivering an exceptionally responsive repairs service for our residents. This includes ensuring works orders are placed in a timely manner to enable the 28-day Tenant Satisfaction Measure to be achieved by the councils repairs contractors for completing responsive repair works. Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant. Coordination with the Planned Works team is also required to inform investment decisions within the planned works programme

We are seeking a proactive and compassionate Temporary Accommodation Officer to join our Housing team. You will play a key role in supporting residents in temporary accommodation, ensuring their needs are met, tenancies are maintained, and housing challenges are resolved efficiently. This is a hands-on role that requires excellent communication, problem-solving, and organisational skills. Key Responsibilities Manage and maintain temporary accommodation placements for residents. Conduct regular property visits and tenancy checks to ensure compliance and safety. Support residents to sustain tenancies and provide guidance on housing options. Respond to housing enquiries, complaints, and urgent issues promptly. Liaise with internal teams and external agencies to resolve tenancy matters. Assist with tenancy verification, occupancy checks, and compliance with housing policies. Contribute to safeguarding and risk management processes as required. Person Specification Experience in housing, temporary accommodation, or tenancy management. Understanding of housing legislation, policies, and safeguarding practices. Excellent communication and interpersonal skills to work with diverse residents. Strong organisational skills with the ability to manage multiple priorities. Able to make sound decisions and work independently as well as part of a team. Experience in resolving tenancy disputes or managing sensitive situations is desirable.