Pontoon

Content Designer (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates About the Role As a Content Designer, you will play a pivotal role in enhancing our digital communications. You will merge research and insights with clear, people-focused language to refine conversations that empower our customers. Your work will significantly influence how our customers interact with our products and services. Key Responsibilities: Create engaging, readable, and accessible content that enhances our customers' digital experiences. Utilise your knowledge of conversational design to create engaging dialogue flows for AI-driven customer interactions. Stay updated with industry trends, particularly in banking and AI, to inform content strategies and enhance user engagement. Develop empathy for our customers by understanding their needs, aspirations, and challenges. Take ownership as the content expert in an agile environment, ensuring alignment with product teams. Strategically evolve our conversations and identify opportunities to link them to other customer experiences. Share your expertise to help shape our overall design approach and contribute to a cohesive narrative. Maintain consistency in customer interactions across various topics and touchpoints. Promote effective writing as a tool to support and guide customers. Skills and Experience: Proven experience as a UX writer, conversation designer, or content designer. Familiarity with conversational design and experience in creating dialogue flows for AI applications, especially Agentic AI. Familiarity with working in complex environments, ideally within financial services. A collaborative mindset, ready to contribute to a busy, multi-disciplinary team. Flexibility in writing on-brand content in various tones of voice to suit different audiences. Strong ability to write concise, clear, and consistent copy across multiple channels. Confidence in influencing and managing stakeholders from product, risk, legal, and branding teams. Experience using design platforms, such as Figma, to collaborate effectively. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Quantity Surveyor (Pre-Contract award) Location: Predominantly home based with office visit 1-2 times per month. Duration: 6 Months initial Day Rate: From 500 per day (via Umbrella) About the role We're working with a major UK infrastructure organisation delivering critical energy transmission projects that support the UK's transition to a low-carbon future. They are seeking a Pre-Contract Quantity Surveyor to focus on the commercial and contractual shaping of projects before award , ensuring robust cost planning, risk allocation, and value for money across a portfolio of complex infrastructure schemes. This is a pre-construction focused role , working closely with procurement, development, and delivery teams to define commercial strategy, negotiate contract terms, and ensure optimal outcomes before contractors are appointed. Key responsibilities Lead and support pre-contract commercial strategy , including procurement approach, contract packaging, and NEC/FIDIC selection Develop and validate cost estimates, budgets, risk allowances, and contingencies from business case through to contract award Prepare and review tender documentation, contract data, and commercial schedules Lead or support contract negotiations , ensuring value for money and commercially robust outcomes Review and challenge tender submissions , including pricing, programmes, and risk assumptions Support commercial risk management and cost analysis workshops (quantitative and qualitative) Maintain and update cost databases and benchmarking data Support regulatory reporting and cost submissions where required Contribute to continuous improvement of commercial processes and governance About you Strong background in pre-contract QS / commercial management within construction or infrastructure Experience with NEC and/or FIDIC contracts (NEC4 preferred) Proven ability in cost planning, estimating, tender analysis, and commercial risk management Confident negotiator with strong stakeholder engagement skills Strong analytical skills (Excel / cost modelling / programme evaluation) Experience in regulated infrastructure or utilities is advantageous (not essential) If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 48 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Property Systems Specialist (Contract) Duration: 9 Months (Possibility for extension) Location: London/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile Are you a proactive and inquisitive individual with a knack for enhancing property management systems? We are seeking a Property Systems Specialist to support the Living Property Management (LLPM) system landscape. This role is pivotal in delivering the LLPM scope, ensuring a successful rollout across the business, and supporting our ambitious growth plans. Key Accountabilities: Process and System Improvements: Implement improvements that streamline operations for our teams, enhancing efficiency and productivity. Reporting Management: Manage reporting requirements and develop ad hoc reports to meet the evolving needs of the business. Configuration and Optimization: Configure and optimize modules across our property management system stack to ensure seamless functionality. Supplier Collaboration: Work closely with software suppliers on complex configurations and enhancements to maximize system performance. Support and Troubleshooting: Assist in testing, releases, and troubleshooting while addressing end-user queries promptly. Data Integrity Maintenance: Maintain the integrity of data, workflows, user roles, and configuration documentation to uphold system reliability. Skills & Experience: Property Management Systems: Proven experience using property management systems such as MRI, Yardi, or RealPage. A strong understanding of property, lease, finance, or compliance processes is essential. Analytical Mindset: A curious and analytical mindset with a demonstrated ability to learn new systems quickly and apply that knowledge effectively. Collaboration: Comfortable collaborating with suppliers, technical teams, and business users to drive improvements and resolve issues. Ticketing Tools: Familiarity with ticketing tools like Jira is beneficial but not essential. System Modules Knowledge: Exposure to MRI Qube, SLM, Engage/TAP, or similar system modules will be advantageous. Integration Exposure: Experience with system integrations, workflow design, or API-based processes is a plus. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Position: Quantity Surveyor - Infrastructure Location : Home-based (with weekly travel to Marston Green + occasional site visits - Travel expenses provided) Contract : 12 months (likely extension) Day Rate : Up to 550/day (via Umbrella) The Opportunity: We're supporting a major UK infrastructure programme at the heart of the energy transition, delivering large-scale electricity transmission upgrades across England and Wales. This is a key Quantity Surveyor position within a strategic infrastructure team, where you will take ownership of significant work packages across complex, high-value construction projects. You will act as the commercial lead for your package, ensuring projects are delivered efficiently, compliantly, and within budget. Key responsibilities include: Owning the commercial and contractual management of major construction packages Managing costs, forecasts, and spend against budget Leading on NEC4 contract administration (Options A, C, and E) Handling variations, compensation events, and payment processes Providing commercial challenge and ensuring projects remain financially controlled Supporting procurement activity and advising on contract strategy Working closely with project delivery teams, contractors, and internal stakeholders Identifying and mitigating commercial risks, delays, and cost overruns Key Requirements: Proven experience as a Quantity Surveyor within construction projects Strong working knowledge of NEC4 contracts (Options A, C and E) Experience owning or leading packages of work on large-scale projects Ability to operate independently with minimal supervision Strong commercial acumen - able to challenge costs and manage risk effectively Experience within regulated environments (utilities, infrastructure, energy, rail, etc.) is highly desirable Full, clean UK driving licence (essential) Working Arrangements: Home-based contract = Travel expenses covered for site attendance Weekly presence required at Marston Green project office Additional travel to sites and Warwick offices as needed If this opportunity is of interest, apply now with an up-to-date CV for consideration! Note - if you do not hear back within 72 hours of applying, please assume you have been unsuccessful on this occasion, however, we will have your CV and contact details on files should something more suitable arise. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.