UK Mission Enterprise

About Us Join a highly professional and fast-paced environment supporting a luxury estate, where security, discretion, and operational excellence are at the heart of everything we do. We are seeking a professional and vigilant Control Room Operator to support the safety and security of our estate through effective monitoring and incident management. The Role As a Control Room Operator, you will be responsible for monitoring CCTV systems, managing access control, responding to security incidents, and maintaining accurate records. Working as part of a dedicated security team, you will help ensure the safety of people, property, and assets while delivering an efficient and professional service. Key Responsibilities Monitor CCTV systems to maintain the security of the estate and respond appropriately to security breaches. Accurately record and report all incidents in accordance with established procedures. Manage the issue and return of security keys, access cards, and visitor passes. Ensure compliance with company policies and Health & Safety regulations. Follow all Standard Operating Procedures (SOPs) and security protocols. Maintain professionalism, discretion, and confidentiality at all times. Work collaboratively with colleagues and supervisors to deliver an efficient security service. Provide cover for colleagues during periods of absence as required. Undertake any other duties requested by management within the scope of the role. What We're Looking For Previous experience in a security control room or similar security environment. Experience monitoring and operating CCTV surveillance systems. Valid SIA CCTV Licence. Highly computer literate with good knowledge of Microsoft Office. Excellent communication and report-writing skills. Strong attention to detail and ability to remain calm under pressure. Professional, reliable, and able to maintain strict confidentiality. What We Offer A professional and supportive working environment Competitive salary Training and ongoing development opportunities Apply Today! If you are an experienced Control Room Operator with a strong security background and a commitment to professionalism, we would love to hear from you.

We are looking for an experienced Security Supervisor to support the management and delivery of residential security operations within a high-profile private environment. This role requires a professional, discreet and highly organised individual with experience supporting VIPs, principals or high-net-worth individuals. You will oversee daily security activity, support the smooth running of the Control Room, manage staff rotas and ensure the highest standards of safety, service and confidentiality are maintained at all times. Key Responsibilities As Security Supervisor, you will be responsible for: Overseeing the day-to-day operation of the Control Room. Supporting residential security operations to ensure the safety of VIPs, guests and property. Developing and maintaining property floor plans, including key numbers and detector locations. Managing staff rotas, attendance, overtime, holidays and shift cover. Reporting equipment faults to the relevant department and following up where required. Coordinating with Knight Security Managers to ensure all guard positions are covered during occupied periods. Attending London and Surrey locations when required by the Security Manager. Being on-call as required. Organising job-specific training courses for the security team. Ensuring all company policies and procedures are followed, particularly in relation to health and safety. Supporting additional duties as requested by management within the scope of the role. Undertaking overtime when required. About You The successful candidate will have previous experience in a supervisory security role, ideally within a private estate, residential, VIP, luxury hospitality or high-profile environment. You will be calm under pressure, confident in managing people and situations, and able to maintain professionalism and discretion at all times. Essential Requirements Experience providing security support for VIPs, principals or high-profile individuals. Minimum CCTV SIA Licence and Security Guard Licence. Valid, clean driving licence. Current First Aid Certificate. Strong communication skills, both verbal and written. Experience managing rotas, attendance, overtime and shift cover. Ability to work flexibly, including overtime and on-call duties when required. No recorded criminal convictions or listings on relevant child protection or vulnerable adult lists. Key Skills and Attributes Strong leadership and supervisory skills. Excellent attention to detail. High level of confidentiality and discretion. Strong problem-solving ability. Calm, professional and reliable approach. Ability to work both independently and as part of a team. Strong time management and organisational skills. Flexible and adaptable approach to changing priorities. Commitment to maintaining high standards of service and security. What We Offer This is an excellent opportunity for an experienced Security Supervisor to join a professional security operation within a unique and high-profile residential environment. You will play a key role in supporting the safety, service and smooth operation of the property while working closely with the Security Manager and wider team. To apply, please submit your CV for consideration.