MMP Consultancy

MMP Consultancy are working with a fantastic organisation to recruit Neighbourhood Officer to join them on a fixed term basis, based in Norfolk. Key Responsibilities: To investigate all complaints in respect of neighbour nuisance and anti-social behaviour and take steps to resolve these within the Trust's policies and procedures. Provide a high level tenancy management service within a geographical area, including ensuring tenancy conditions are complied with. Attend court to represent the Trust and provide witness statements as required Undertake regular Estate inspections to ensure that estates are managed to a high standard, engaging with the Community and leading on Community Improvement Grant projects Ensure fire risk assessment actions are carried out as directed and continually monitored Undertake accompanied viewings, tenancy "sign ups" to properties (including required follow up visits) and 'end of tenancy' liaison. To carry out tenant consultation on issues of housing management and encourage participation generally. To attend evening meetings as required in connection with Tenant and Resident Involvement. Undertake regular tenancy audits and ensure relevant actions are carried out To sign-post and support tenants suffering from Domestic Abuse, or those in need of addition tenancy support. To work closely with agencies including Police, Early Help Hubs, Social Services, Mental Health Services, and to make referrals where necessary. Attend multi agency meetings when required. To work effectively with all members of the Housing Operations Team to ensure that tenants and other customers receive a high-quality service. Requirements: Experience of working within Housing or a similar customer focused organisation. An understanding of the importance of confidentiality and data protection of business information. Possess excellent communication, negotiation and interpersonal skills, with the ability to liaise with various audiences both in writing and verbally. Excellent time management skills, including an ability to prioritise workload and meet targets. Able to work as part of a team and also able to work independently without the need of close supervision. Possess a high level of accuracy and attention to detail when recording information. Possess good IT skills to include use of Word, Excel, Outlook and Teams.

MMP Consultancy currently have an opportunity for an Project Manager - Major Works to join a Local Authority in Westminster, London. This will be an interim position paying 450p/d Umbrella. My client can offer flexible working, with an expectation of attending Westminster offices as required for project and team needs. The successful candidate must have experience in delivering major works programmes and managing contractors. My client is seeking an experienced Project Manager to provide interim cover within the Major Works team. This role is critical in maintaining momentum across the housing capital projects while the service undergoes restructuring. You will ensure continuity, support service improvement, and help embed new team members as they join. About The Role The contractor will take responsibility for managing a portfolio of housing major works projects from inception through to completion. You will ensure effective delivery, cost control, high-quality outcomes, and strong compliance with contract, safety, and statutory requirements. This role carries no line management responsibilities, but requires excellent coordination across internal teams, residents, consultants and contractors. Key Responsibilities Deliver housing construction and refurbishment projects within the Major Works programme. Provide strong contract management and commercial oversight to ensure value for money. Oversee project budgets, programmes, risk management, and quality assurance. Work closely with internal stakeholders and external suppliers to drive performance. Provide continuity and stability during a period of organisational change. Support the integration and development of new team members once restructuring is complete. Title: Project Manager - Major Works Day Rate: 450p/d Umbrella Location: Westminster, London

An exciting opportunity has arisen for Multi Trade Operatives (Multi Carpenters / Plumbers / All Round Multis ) to work for a Social Housing Contractor based in Kent and surrounding areas on a temp basis, offering 23.62 p/h + Van & Fuel Card. The successful Multi Trade Candidate will be able to work in occupied properties, carrying out reactive repairs. Location: Medway, Ashford, Dartford, Tonbridge and surrounding areas Working hours 08:00am to 17:00pm Up to 7 Jobs per Day You will be required to: Multi Trade to complete a variety of trades Carry out repairs and maintenance within social housing properties, occupied. Provide your own basic hand and power tools. Optional out of hours. Have experience working within social housing properties. You will be supplied with: Company van Fuel card

MMP Consultancy are looking to recruit a Resident Liaison Officer, based in North West London. We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Attend Resident Surgeries and assist vulnerable people reporting repairs, keep residents and scheme managers up to date on progress Organise consultation events and attend meetings as required Identify vulnerabilities relating to individual residents and liaise with client's housing officers or support services where necessary. Work with our Performance Team to ensure and identified vulnerabilities are accurately recorded within the organisations systems. Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

MMP Consultancy are looking to recruit a Home Ownership Officer in North London. This will be on a temporary contract. Responsibilities: Build and maintain effective relationships with internal and external service providers Provide regular communication to residents and resolve their queries at a high standard, including covenant breaches and anti-social behaviour Ensuring properties are maintained by liaising with contractors and managing agents managing repairs and be responsible for making sure repairs are delivered effectively and efficiently Ensure communal areas and neighbourhoods are clean and well maintained. Manage the work of the contractors and seek feedback upon completion Manage repairs reported to managing agents and ensure feedback upon completion. Deal with service charges enquires Process staircasing, resale and lease extension and Right to Acquire applications Manage and resolve leasehold enquires to include assignments, Alterations and Sub-letting permissions and any other enquiry that may be raised To assist with the calculation of estimated and actual service charges to all leaseholders To ensure that S20 consultation letters are sent in accordance with statute for major repairs and changes in service providers To take ownership and responsibility for any service-related complaints/queries from customers ensuring that the customer experience is positive, professional and within set timescales at all times. To accurately record all resident contacts and actions on the housing management system Ensure contractors and third-party managing agents deliver local service to the standard agreed and sign off invoices in line with the local service charge budgets and the financial regulations. Skills & Experience Required: Knowledge of the affordable housing sector and an expert understanding of Leasehold management Knowledge of housing management systems. You have a natural customer focus and it is a consideration in all that you do You are self-assured and tenacious as a lot of what you'll be doing will be following up with colleagues and/or third parties such as management companies or developers

MMP Consultancy are looking to recruit an Income Officer on a Temporary basis, based in North London. Main Responsibilities: Manage the arrears in a patch for GN, Leaseholds and Shared Ownership. The patch size is 850 accounts. Action arrears cases recommended in their work tray on a weekly basis. Follow our arrears process and the court protocol in manging the cases including DIY repossession. Maximise income for the residents by supporting them to sustain their tenancy and maximise income, by reducing the arrears in the patch. Provide support with DHP application and signpost to specialist agencies when necessary Refer cases promptly to our internal Outreach Team for support. Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts. Requirements: Proven experience of debt/arrears recovery - preferably in the housing sector. Computer literate, with knowledge of Word and Excel Good numeracy skills to a standard which enable the calculation of rent and service charge payments Good verbal and written communication skills and an ability to effectively represent the Have excellent communication skills. Be hands-on and work with less supervision. Work collaboratively with both internal and external departments and partner agencies. Good knowledge of arrears housing system, Rubbix will be an advantage

A great opportunity has arisen for a Damp & Mould Operative based in Barnsley to join a social housing contractor on temporary ongoing basis paying 19.77 per hour with a van and fuel card supplied. Working hours: Mon-Fri - 8am til 5:00pm Pay rate: 19.77 per hour CIS The successful candidate will be available within short notice, have social housing experience and must have a driving license as you will be supplied with a van and fuel card. Damp and Mould Operative Duties: Painting and decorating Washing and cleaning affected surfaces within residents' homes. Treating damp and mould with specified mould treatments The Successful Damp and Mould Operative will be required to: Ensure works are completed at a high standard within given time frames Carry out works allocated by appointments Have a valid UK Driving Licence

MMP Consultancy are looking to recruit a Resident Liaison Officer in North West London / Hertfordshire. This will be on a temporary ongoing basis. Umbrella Rate: 30 Per Hour Please note, a full UK Driving Licence & Vehicle requied. Responsibilities: Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed. Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction. Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution. Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements. Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Skills & Experience Required: Previous experience of working as a Resident Liaison Officer Excellent written and interpersonal skills Proven experience of delivering excellent customer care Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

MMP Consultancy is seeking a Compliance Contract Manager on behalf of a Local Authority in Gosport. This is a key role ensuring that our buildings, and the residents and staff who use them, remain safe through robust management of essential compliance activities. This is a 3-month contract until May 2026, subject to possible extension. The rate of pay is 450pd inside of IR35 via an umbrella company. As Compliance Contract Manager for Asbestos, Gas and Water (AGW), they will take the lead in managing contracts that deliver: Asbestos Management Surveys Gas Inspections, Testing and Servicing Water Risk Assessments Responsibilities: Support the specification and procurement of new contracts Attend operational and strategic meetings Liaise with residents, leaseholders, councillors, building users and internal teams Verify contractor billing and ensure alignment with contractual terms Deputise for the Compliance Manager when required Requirements: Have experience in asbestos assessments, gas testing, or water risk assessments within a compliance environment Demonstrate experience managing contractors and driving performance Understand the importance of timely compliance delivery Be confident presenting monthly compliance performance reports Have knowledge of relevant regulations for asbestos, gas and water Be commercially aware, with experience in cost control and budget management Be proficient in Microsoft Office, especially Word and Excel, and able to use software systems to maintain accurate data Ideally have experience with compliance management systems (or be willing to lead on implementation) Be organised, methodical, and able to manage large volumes of data Communicate effectively with a wide range of stakeholders, including presenting and producing written reports Be confident, assertive when needed, and skilled in written and verbal communication Have experience building strong relationships with clients and customers, managing expectations, and keeping them informed

MMP Consultancy are currently seeking a Disrepair Surveyor for a South London public sector organisation, paying 400 per day (Inside IR35). About the role Title: Disrepair Surveyor Salary: 400 per day (Inside IR35) Location: South London Contract: Rolling Contract (6-12 Months - 3 Months rolling - One week notice) Benefit: Approved business-related expenses Working between office, site and home. Management of Disrepair cases from inception to completion, creating detailed reports which are usable in court if required. Undertake expert witness reports / scott schedules as required. Managing a high volume of work across a designated geographical patch. Take full control of the surveying duties, ensuring the completion of works. Autonomy on decisions which are required to ensure quality work. Manage tenant engagement and ensure high-calibre customer service along with the Disrepair Case Officer. Receives support from Solicitors within the Legal Team with the strategy on how to approach certain cases if court orders are involved. Deliver a high-quality customer-focused repairs and maintenance service to act as essential technical support to the Repairs and Operations Pre and post-condition inspections of works, with a focus on quality and cost, including but not limited to checks on asbestos management, CDM regulations and void specification brief(s). Undertake and monitor proactively the client's responsibilities for all contracts within the posts remit. Provide specialist and professional reports, write specifications, manage disrepair cases, and insurance cases, and undertake estate inspections and quality assurance inspections. Overseer the delegated Revenue and Capital budgets for the Repair and Maintenance and one-off projects. To support the Repairs & Operations Service and across Property Management to reduce compensation costs associated with legal disrepair Essential: MRICS, MCIOB or Expert Witness qualified. Extensive experience in delivering complex/disrepair service for social housing. Understanding of disrepair legislation, Including a sound knowledge of: o The Landlord and Tenant Act 1985 o Defective Premises Act 1972 Detailed Knowledge and understanding of pre and post-inspection processes, building pathology and repairs techniques. Detailed Knowledge of health and safety responsibilities in relation to construction and Construction Design and Management (CDM) regulations.

Multi-Trade Plumber - Social Housing Salary: 40,000 + company van & fuel card Contract: Permanent We are looking for an experienced Multi-Skilled Plumber to join a social housing provider covering Epsom, Surrey and surrounding areas. You'll carry out plumbing, heating, and general maintenance tasks across domestic properties, providing a safe and compliant service to residents. There are roles in both the Voids and Day to Day responsive teams Requirements: Proven plumbing experience, ideally in social housing Multi-skilled - able to carry out minor electrical and general maintenance Full UK driving license Max 6 points on license Basic DBS clearance Benefits: 40,000 per year Company van & fuel card Permanent role with career development opportunities

MMP is currently recruiting for a Multi Traders to join a Social Housing contractor based working around Notting Hill and surrounding areas on a temporary to perm basis paying 21.40 per hour CIS with a company van and fuel card supplied. The successful Multi Trades Operative will be required too: Complete repairs and maintenance within occupied and void properties as well as associated works which includes Carpentry, plumbing and decorating works. Be customer focused Work towards tight deadlines Have social housing experience Pay Rate: 21.40ph (CIS or umbrella rate) Hours: 42.5 hours per week (Mon to Fri) 8am - 17:00pm with an half hour break Qualifications Required: Recognised trade qualification i.e. City and Guilds/ NVQ (certificate must be available to provide) Asbestos Awareness (may be completed anytime prior to start date) Basic DBS Check You will be supplied with: A van (Full UK Manual Driving License Required, maximum 6 points) Fuel card PDA System

MMP are seeking an experienced Building Safety Officer to join a Housing Association based in North London. As Building Safety Officer, the role will include: Provide high level specialist advice and information regarding cladding and building safety remediation works, Fire Risk Appraisal of the External Walls (FRAEW) process, grant positions and legal proceedings. Prepare high-quality responses to informal complaints and enquiries Draft high level written correspondence to residents and stakeholders, providing update on legal proceedings and status of cladding remediation works. Duties & Responsibilities: Support the Building Safety/Fire teams to identify learnings from queries that results in continuous service improvement. Provide information, advice and assistance to residents and leaseholders whilst major works are being carried out to their homes. Provide support in Building Safety Residents Meetings. Ensure residents are kept informed about the safety of their building and consulted when possible. Liaise with third parties, including Managing agents, freeholders, contractors, about works to be undertaken on buildings and keep track of progress ensuring residents and management are kept informed. Undertake resident satisfaction surveys following the completion of projects, including a full analysis of the results. Prepare or update process maps and short briefings when required. Skills & Requirements: Previous experience working within building safety in the housing industry (cladding remediation works experience) is ideal. High level of IT skills and literacy including proficiency in Microsoft - Word & Excel. Enhanced letter writing skills with the ability to adapt information for the audience. A proven track record of delivery in a demanding and fast paced environment. Enthusiastic about working in a customer services environment and ability to empathise with residents. Excellent attention to detail and ability to work well under pressure and to tight deadlines. Demonstrable experience of working collaboratively with senior management. Readily accepts responsibility. Shows initiative in proposing service improvements.

MMP Consultancy are working with a fantastic organisation to recruit a Resident Engagement Officer based in North London. The Resident Engagement Officer (RPEEP) is responsible for delivering resident-focused engagement activities that support compliance with The Fire Safety (Residential Evacuation Plans) (England) Regulations 2025. The role ensures that residents who may have difficulty self-evacuating are identified, supported, and actively involved in developing person-centred evacuation arrangements. The postholder will work collaboratively with residents, building safety team, fire consultants and Fire & Rescue Services to ensure inclusive engagement, informed consent, and effective evacuation planning. Annual Salary: 38,213 Per Annum Key Responsibilities: Engage residents in buildings covered by the Regulations. Support the identification of residents who may require assistance to evacuate. Support the wider team identify vulnerable residents that may be effected planned project work. Build trusted relationships with vulnerable and disabled residents. Promote inclusive and accessible engagement methods. Facilitate resident participation in person-centred fire risk assessments. Support the development of Emergency Evacuation Statements. Ensure residents understand evacuation strategies and risks. Assist with annual reviews of evacuation plans. Ensure all evacuation information is correctly captured in the buildings PIB - Emergency Response Pack. Obtain and record informed resident consent. Ensure compliance with UK GDPR and safeguarding policies. Maintain accurate and confidential records. Develop accessible fire safety and evacuation communications. Deliver engagement sessions and awareness activities. Support residents in understanding their evacuation arrangements Monitor engagement outcomes and participation. Contribute to audits and regulatory reporting. Recommend improvements to engagement practices. Requirements: Experience in resident or community engagement. Experience working with vulnerable communities. Strong communication and interpersonal skills. Knowledge of equality, accessibility, and safeguarding. Good organisational and record-keeping skills. Knowledge of fire safety or building safety legislation. Experience in housing or local authority settings. Understanding of person-centred risk assessments. Experience of multi-agency working.

A great opportunity has arisen for a Carpenter to join a Social Housing contractor on a long term temp ongoing basis paying 21.40 per hour CIS covering North West London postcodes. The successful candidate will be available within short notice, have social housing experience and must have a driving license as you will be supplied with a van. Working Hours: Mon - Fri - 42.5 hours per week 8am til 17:00pm Pay Rates: Temp - 21.40ph (CIS) Carpenter duties: Carry out all carpentry repairs and maintenance within social housing properties, voids, and occupied. Use of a PDA to manage and record daily work. The Successful Carpenter / Multi Carpenter will be required to: Ensure works are completed at a high standard within given time frames Carry out works allocated by appointments Have a valid UK Driving Licence Hold a relevant trade qualification

A great opportunity has arisen for an Electrician to join a Social Housing contractor based in Crawley, on a temp basis paying 24.60 per hour. The successful candidate will be available within short notice and have social housing experience. You must have a driving license as you will be supplied with a company van and a basic DBS check will be required. Working Hours 8:00am - 17:00pm 42.5 hours per week Mon-Fri with a half hour break. Pay Rates: 24.60 per hour (CIS or Umbrella) You will be required to: Carry out repairs and maintenance within social housing properties, voids and occupied Carry out electrical repairs EICRs and complete NICEIC Certificates Ensure works are completed at a high standard within given time frames Carry out works allocated by appointments Participate in 24 call out when required Qualifications: NVQ Level 3 BS 7617: 18th Edition 2391 or 2395 You will be supplied with: A company van and fuel card

MMP is currently recruiting for a Multi Trader/Wet Multi Traders to join a Social Housing contractor based in Ealing on a temporary to perm basis paying 21.40 per hour CIS with a company van and fuel card supplied. The successful Wet Multi Trades Operative will be required too: Complete repairs and maintenance within occupied and void properties as well as associated works which includes Plastering, Damp and Mould works, Carpentry and decorating works. Be customer focused Work towards tight deadlines Have social housing experience Pay Rate: 21.40ph (CIS or umbrella rate) Hours: 42.5 hours per week (Mon to Fri) 8am - 17:00pm with an half hour break Qualifications Required: Recognised trade qualification i.e. City and Guilds/ NVQ (certificate must be available to provide) Asbestos Awareness (may be completed anytime prior to start date) Basic DBS Check You will be supplied with: A van (Full UK Manual Driving License Required, maximum 6 points) Fuel card PDA System

MMP Consultancy are looking to recruit a Resident Liaison Officer in Harlow, Essex . This will be on a 12 month fixed term contract. Please note this position will require you to have a full UK Driving Licence and access to your own vehicle! Responsibilities: Effectively liaise between residents and contractors to ensure that resident requirements are met and any issues are promptly and suitably addressed. Providing support to any vulnerable residents, you will work with carers and other relevant advocates to ensure that specific needs are taken account of and any issues are resolved to the customer's satisfaction. Build and maintain mutually beneficial relationships, facilitate communications and coordinate activities to streamline operations, public communications, incident response and conflict resolution. Deliver effective resident consultation and engagement, providing assurances at all levels that our buildings are compliant to all legislative requirements. Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Skills & Experience Required: Previous experience of working as a Resident Liaison Officer Excellent written and interpersonal skills Proven experience of delivering excellent customer care Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

I am currently recruiting for a Plumber to join a social housing contractor on a temporary ongoing basis covering areas in North West London paying 21.40 per hour CIS with a van and fuel card supplied. A Basic DBS Check will need to be carried out if successful. Pay Rate: 21.40ph (CIS or Umbrella) 710 a week after tax deductions in your account a week Hours: 42.5 hours per week (Mon to Fri) Areas of work: Based out of Finsbury park covering North West London postcodes. Plumber Duties: Complete a range of Plumbing repairs including carpentry repairs and maintenance within occupied and void properties as well as associated works Be customer focused Have a relevant trade qualification Have a DBS Check You will be supplied with: A van Fuel card PDA System

Multi Trade Operative - East London An exciting opportunity has arisen for a Multi Trade Operative to join a contractor based in East London on a permanent basis, offering a salary of 38,000 per annum . The successful candidate will be confident working in occupied social housing properties , carrying out reactive repairs and maintenance across a range of trades. Location: East London Working Hours: 08:00am - 17:00pm Duties & Responsibilities: Carry out multi-trade repairs and maintenance works including: - Plumbing - Carpentry - Tiling - Painting & decorating - Plastering Work within occupied social housing properties Complete reactive maintenance tasks to a high standard Provide own basic hand and power tools Optional out-of-hours work Requirements: Proven experience as a multi trade operative Experience working within social housing properties Ability to work professionally and independently in occupied homes Must have use of a smartphone (jobs issued via an app - BYOD allowance paid at 20 per month) Drug and alcohol testing will be carried out on the day of induction What's Provided: Company van Fuel card