Muir Group Housing Association
March, Cambridgeshire
Tenancy Services Officer £16,560.59 + car allowance £1,901 5 hours pw Fenland, Cambridgeshire, but will have oversight of a supported scheme in Northampton Part Time - 17.5 hours per week About You Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with our customers to maximise their quality of life. You'll work with our residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach. We re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment. You ll be able to: Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of our communities Support the creation of new ideas and innovation in the business Be adaptable and brilliant at working in partnership with our customers, colleagues and communities About our team: Our team is great (if we don t mind saying so ourselves!) we re led by our Executive Director of Customer Experience. We work hard, support each other, and also like to have fun! You ll be part of our new Customer Experience Directorate where you'll work as part of our Neighbourhood Teams who are led by our Assistant Director of Neighbourhoods and you ll be reporting to our Community Housing Manager - it s an exciting team to be part of, as we deliver our new corporate plan ambitions.
May 01, 2024
Full time
Tenancy Services Officer £16,560.59 + car allowance £1,901 5 hours pw Fenland, Cambridgeshire, but will have oversight of a supported scheme in Northampton Part Time - 17.5 hours per week About You Do you have the drive to make a difference by living our values every day to deliver an excellent customer experience? You'll add significant value providing a comprehensive housing management service working with our customers to maximise their quality of life. You'll work with our residents and communities to help them thrive, offering targeted actions and delivering a holistic customer service approach. We re looking for a flexible, dedicated and highly motivated individual, who would welcome the opportunity to have a direct impact on improving our communities. You will be customer-focused, innovative in your approach and be able to implement initiatives to promote tenancy sustainability and deliver excellent customer service in a challenging environment. You ll be able to: Deliver an excellent customer focused service that is accessible, visible and results in high levels of customer satisfaction Design and deliver effective actions to encourage tenancy sustainment, and improve the social and financial performance of our communities Support the creation of new ideas and innovation in the business Be adaptable and brilliant at working in partnership with our customers, colleagues and communities About our team: Our team is great (if we don t mind saying so ourselves!) we re led by our Executive Director of Customer Experience. We work hard, support each other, and also like to have fun! You ll be part of our new Customer Experience Directorate where you'll work as part of our Neighbourhood Teams who are led by our Assistant Director of Neighbourhoods and you ll be reporting to our Community Housing Manager - it s an exciting team to be part of, as we deliver our new corporate plan ambitions.
West Dunbartonshire Council
Dumbarton, Dunbartonshire
Job Description West Dunbartonshire Council are seeking to recruit a Neighbourhood Officer to provide a mobile proactive and responsive service to tenants and residents living in our high density housing stock across the authority. As part of the Housing Operations team within the Housing & Employability you will make up the fourth member of the team and supervise Neighbourhood Assistants at all tim...... click apply for full job details
Mar 18, 2021
Full time
Job Description West Dunbartonshire Council are seeking to recruit a Neighbourhood Officer to provide a mobile proactive and responsive service to tenants and residents living in our high density housing stock across the authority. As part of the Housing Operations team within the Housing & Employability you will make up the fourth member of the team and supervise Neighbourhood Assistants at all tim...... click apply for full job details