We are recruiting for an exciting opportunity for a Housing Officer to work for an excellent organisation based in Wembley on a temporary to permanent basis. This role is paying 25.00p/h PAYE and requires you in office / on patch / remote. Your responsibilities will include: Provide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer demands and request. Promote self-sufficiency in our services while offering support to those that need extra help. Work with partners to set, coordinate, track and ensure completion of actions with other services to get things done for the customer which meet or exceed customers' expectations. Be the primary contact for local stakeholders e.g.: residents associations, Councillors, the police etc. for individual casework. Deliver a comprehensive lettings service which leaves customers feeling satisfied with Housing Management from day one. Carry out estate inspections and health and safety inspections to ensure statutory compliance and contract reviews. Post inspect communal maintenance repairs and undertake follow up actions as required. Address anti-social behaviour (ASB), fly tipping, graffiti and abandoned vehicles. Escalate crime related ASB to relevant council teams and agencies. Deliver the premise of 'Every visit counts' by checking interests of other areas including rent collection, property services, community wellbeing and other areas of the council. Take ownership and report anything people or property related (repairs, cleaning, grounds maintenance, trees etc.) while out on site. Maintaining estates is everyone's responsibility. Carry out tenancy audits, so that we have a current view of tenants and know those in their household, and a clear understanding of vulnerability. Provide support to vulnerable customers in line with housing policy. Attend and present at court cases and evictions; ensure the council's interests are protected. If this is of interest to you, please apply today.
May 01, 2024
Full time
We are recruiting for an exciting opportunity for a Housing Officer to work for an excellent organisation based in Wembley on a temporary to permanent basis. This role is paying 25.00p/h PAYE and requires you in office / on patch / remote. Your responsibilities will include: Provide a high level of customer service with emphasis on getting things right the first time, keeping promises and taking ownership for the customer demands and request. Promote self-sufficiency in our services while offering support to those that need extra help. Work with partners to set, coordinate, track and ensure completion of actions with other services to get things done for the customer which meet or exceed customers' expectations. Be the primary contact for local stakeholders e.g.: residents associations, Councillors, the police etc. for individual casework. Deliver a comprehensive lettings service which leaves customers feeling satisfied with Housing Management from day one. Carry out estate inspections and health and safety inspections to ensure statutory compliance and contract reviews. Post inspect communal maintenance repairs and undertake follow up actions as required. Address anti-social behaviour (ASB), fly tipping, graffiti and abandoned vehicles. Escalate crime related ASB to relevant council teams and agencies. Deliver the premise of 'Every visit counts' by checking interests of other areas including rent collection, property services, community wellbeing and other areas of the council. Take ownership and report anything people or property related (repairs, cleaning, grounds maintenance, trees etc.) while out on site. Maintaining estates is everyone's responsibility. Carry out tenancy audits, so that we have a current view of tenants and know those in their household, and a clear understanding of vulnerability. Provide support to vulnerable customers in line with housing policy. Attend and present at court cases and evictions; ensure the council's interests are protected. If this is of interest to you, please apply today.
It's time for the next step. You've earned it. Apply Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. Estates & Facilities Head of Estates London £75,000 Per annum Permanent Your Contact Tom Morrison Senior Manager Your next role It's time for the next step. You've earned it. Apply Feeling challenged? Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. l More Opportunities 0 Find the job you're looking for in Estates & Facilities. Or call us for the latest opportunities. Browse all jobs Building Surveyor Scotland Permanent Competitive Per annum Property Services - Career Consultation London Contract Negotiable Per day Building Safety Manager London Contract £550 - £600 Per day Asbestos Surveyor Scotland Contract 28-33 Per hour Building Surveyor London Contract £320 - £350 Per day Disrepair Surveyor South East England Contract £300 - £320 Per day Building Surveyor London Contract £32 - £35 Per hour Senior Facilities Manager London Permanent £60,000-£65,000 Per annum Building Surveyor London Contract £36 - £40 Per hour Building Surveyor London Contract £42 - £47 Per hour Major Works Project Manager London Contract £300-320 Per day Utilities Manager London Permanent £49,000-£58,000 Per annum Engineering Services Manager London Permanent Maintenance Surveyor Central England Contract 30-35 Per hour Planned Maintenance Surveyor South East England Contract 280-320 Per day Building Surveyor South East England Permanent Competitive Per annum Building Surveyor - Scotland Scotland Permanent Competitive Per annum Property Services Manager Central England Contract 350-400 Per day Facilities Manager London Permanent £40,000 Per annum Request a call back Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you. Don't call us, we'll call you Request call back
May 01, 2024
Full time
It's time for the next step. You've earned it. Apply Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. Estates & Facilities Head of Estates London £75,000 Per annum Permanent Your Contact Tom Morrison Senior Manager Your next role It's time for the next step. You've earned it. Apply Feeling challenged? Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. l More Opportunities 0 Find the job you're looking for in Estates & Facilities. Or call us for the latest opportunities. Browse all jobs Building Surveyor Scotland Permanent Competitive Per annum Property Services - Career Consultation London Contract Negotiable Per day Building Safety Manager London Contract £550 - £600 Per day Asbestos Surveyor Scotland Contract 28-33 Per hour Building Surveyor London Contract £320 - £350 Per day Disrepair Surveyor South East England Contract £300 - £320 Per day Building Surveyor London Contract £32 - £35 Per hour Senior Facilities Manager London Permanent £60,000-£65,000 Per annum Building Surveyor London Contract £36 - £40 Per hour Building Surveyor London Contract £42 - £47 Per hour Major Works Project Manager London Contract £300-320 Per day Utilities Manager London Permanent £49,000-£58,000 Per annum Engineering Services Manager London Permanent Maintenance Surveyor Central England Contract 30-35 Per hour Planned Maintenance Surveyor South East England Contract 280-320 Per day Building Surveyor South East England Permanent Competitive Per annum Building Surveyor - Scotland Scotland Permanent Competitive Per annum Property Services Manager Central England Contract 350-400 Per day Facilities Manager London Permanent £40,000 Per annum Request a call back Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you. Don't call us, we'll call you Request call back
Estates Officer/Senior Estates Officer £33,539 to Cira £39,000 per annum/pro rata Part time, 12 Month Maternity Cover Cirencester with flexible working from home option Publica is seeking to recruit an enthusiastic and flexible individual to join the Estates Team as either an Estates Officer or Senior Estates Officer dependent on experience, qualification, and skill set. The role will assist in the management of the investment and service property portfolios for Cotswold, West Oxfordshire and Forest of Dean District Councils. The role is varied involving correspondence, drafting reports and site visits. If you have had experience of property management and or administration, property legal work or are a trainee surveyor this could be the role for you! About the role We have up to 12 months fixed term maternity cover, part-time hours between 23 to 27 per week, with flexible options to work from. You will be a trusted professional providing an estate function for all internal and external occupiers of the three Council's property portfolios. You will be required to agree/ negotiate heads of terms for new lease and licence transactions and subsequent lease & licence renewals and rent reviews, resale covenants and restrictions. To obtain the requisite authorities to process those transactions in accordance with the Councils Schemes of Delegation for Land and Property and the Councils Acquisition and Disposal Policy and to communicate and liaise with all interested parties through to completion. To tender, appoint and manage agents, valuers, surveyors, and other consultants as necessary and to instruct the Council's Legal officers in connection with the negotiated terms of property transactions (e.g. disposals/ acquisitions, leases/ licences and their review/ renewal). You will be responsible for debt recovery for rent, service charge recovery and accounts, Rating Surveyor management and EPC Surveyor. Part of the role will involve assisting the Asset Manager and Property Manager in carrying out property reviews and budget preparation. You will need A qualification in your area of expertise, equivalent to a degree or relevant experience of four years (depending on the level of experience) Knowledge and understanding of the issues and legislation affecting estates and property issues and ability to negotiate on property and estates related matters Knowledge and understanding of keeping of financial records and the use of related IT systems Good negotiating skills Communicates effectively at all levels (excellent verbal and written skills) Is customer focussed, responsive, and co-operative with customers Ability to maintain confidentiality in accordance with Data Protection For an informal discussion about the role please contact Jasmine McWilliams on or email What can we do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of 5% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars Access to digital financial advice (covering your pension scheme, mortgages and other finances) Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
May 01, 2024
Full time
Estates Officer/Senior Estates Officer £33,539 to Cira £39,000 per annum/pro rata Part time, 12 Month Maternity Cover Cirencester with flexible working from home option Publica is seeking to recruit an enthusiastic and flexible individual to join the Estates Team as either an Estates Officer or Senior Estates Officer dependent on experience, qualification, and skill set. The role will assist in the management of the investment and service property portfolios for Cotswold, West Oxfordshire and Forest of Dean District Councils. The role is varied involving correspondence, drafting reports and site visits. If you have had experience of property management and or administration, property legal work or are a trainee surveyor this could be the role for you! About the role We have up to 12 months fixed term maternity cover, part-time hours between 23 to 27 per week, with flexible options to work from. You will be a trusted professional providing an estate function for all internal and external occupiers of the three Council's property portfolios. You will be required to agree/ negotiate heads of terms for new lease and licence transactions and subsequent lease & licence renewals and rent reviews, resale covenants and restrictions. To obtain the requisite authorities to process those transactions in accordance with the Councils Schemes of Delegation for Land and Property and the Councils Acquisition and Disposal Policy and to communicate and liaise with all interested parties through to completion. To tender, appoint and manage agents, valuers, surveyors, and other consultants as necessary and to instruct the Council's Legal officers in connection with the negotiated terms of property transactions (e.g. disposals/ acquisitions, leases/ licences and their review/ renewal). You will be responsible for debt recovery for rent, service charge recovery and accounts, Rating Surveyor management and EPC Surveyor. Part of the role will involve assisting the Asset Manager and Property Manager in carrying out property reviews and budget preparation. You will need A qualification in your area of expertise, equivalent to a degree or relevant experience of four years (depending on the level of experience) Knowledge and understanding of the issues and legislation affecting estates and property issues and ability to negotiate on property and estates related matters Knowledge and understanding of keeping of financial records and the use of related IT systems Good negotiating skills Communicates effectively at all levels (excellent verbal and written skills) Is customer focussed, responsive, and co-operative with customers Ability to maintain confidentiality in accordance with Data Protection For an informal discussion about the role please contact Jasmine McWilliams on or email What can we do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of 5% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars Access to digital financial advice (covering your pension scheme, mortgages and other finances) Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary These are just a handful of the benefits that you can enjoy when you join us! To apply for this position please click on "apply now" within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It's important that we're a good fit for each other, so let us know what's important to you and why you want to work for Publica Group Ltd. Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full. It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years' employment or education history (if applicable) and, in some cases, verification of criminal record.
About This Role
We are recruiting for a permanent Quality Assurance Auditor for the Customer Services Directorate.
This is a role based from any of the following main officers in North or South London:
London, EC1N / London, N14 / Twickenham, TW1
This position can be based in North or South London Offices
£36,412
This role
As a Quality Assurance Auditor, you will provide assurance that our Care and Support teams are delivering good quality, safe and compliant services to our customers. Collaboration is key as you will also support teams to raise quality standards and improve service delivery. You will work across all Care and Support Services, which includes regulated care services, commissioned care and support, and housing with support services.
You will carry out comprehensive quality assurance audits that focus on services being safe, effective, responsive, caring and well-led. The audits typically require on-site and remote activity, gathering evidence and working with services to both maintain and improve standards.
You must care about delivering the best services to our customers and always seeking to improve. You will support services to learn from their own experience, and that of other services internally and externally. You will also lead internal audit and self-assessment processes to influence completion of agreed actions and recommendations.
The Quality Assurance Auditor role enables MTVH to make a real difference to customers lives as well as supporting colleagues so you must be passionate about delivering change and able to challenge the norm.
What you'll need to succeed
A demonstrable experience in working in a regulated environment where Quality Assurance is a main priority.
Experience of working in the areas of quality assurance and governance frameworks.
Demonstrable experience of dealing with complex issues, particularly involving customers.
Experience to challenge concerns arising from the quality of provision or contract compliance.
Ability to work alone and prioritise own workload. The ability to work to deadlines.
Ability to write succinct, accurate, professional reports arising from Quality Assurance visits and other activity.
An understanding of process improvement, together with the ability to identify opportunities to maximise quality and efficiency.Additional information
This role will require some amounts of travel across our locations (both offices, services and estates).
What?s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationWhat’s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ‘Beliefs day’ once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit – interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationAbout us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment
Feb 03, 2023
Permanent
About This Role
We are recruiting for a permanent Quality Assurance Auditor for the Customer Services Directorate.
This is a role based from any of the following main officers in North or South London:
London, EC1N / London, N14 / Twickenham, TW1
This position can be based in North or South London Offices
£36,412
This role
As a Quality Assurance Auditor, you will provide assurance that our Care and Support teams are delivering good quality, safe and compliant services to our customers. Collaboration is key as you will also support teams to raise quality standards and improve service delivery. You will work across all Care and Support Services, which includes regulated care services, commissioned care and support, and housing with support services.
You will carry out comprehensive quality assurance audits that focus on services being safe, effective, responsive, caring and well-led. The audits typically require on-site and remote activity, gathering evidence and working with services to both maintain and improve standards.
You must care about delivering the best services to our customers and always seeking to improve. You will support services to learn from their own experience, and that of other services internally and externally. You will also lead internal audit and self-assessment processes to influence completion of agreed actions and recommendations.
The Quality Assurance Auditor role enables MTVH to make a real difference to customers lives as well as supporting colleagues so you must be passionate about delivering change and able to challenge the norm.
What you'll need to succeed
A demonstrable experience in working in a regulated environment where Quality Assurance is a main priority.
Experience of working in the areas of quality assurance and governance frameworks.
Demonstrable experience of dealing with complex issues, particularly involving customers.
Experience to challenge concerns arising from the quality of provision or contract compliance.
Ability to work alone and prioritise own workload. The ability to work to deadlines.
Ability to write succinct, accurate, professional reports arising from Quality Assurance visits and other activity.
An understanding of process improvement, together with the ability to identify opportunities to maximise quality and efficiency.Additional information
This role will require some amounts of travel across our locations (both offices, services and estates).
What?s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ?Beliefs day? once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit ? interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationWhat’s in it for you?
Our benefits include:-
28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2 volunteering days per year for things like helping out in local communities
An additional ‘Beliefs day’ once a year to have an extra a day off
Enhanced pension with matched contributions of up to 9%
Life assurance cover 3 x your salary
Health cash plan scheme for your everyday healthcare needs which you can add your family members too
Tenancy deposit – interest free loan to help with rental deposits
Access to extensive learning and training opportunities with Wisebox platform
Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
Career progression across the organisation with our mentoring programme and apprenticeships
We are committed to the wellbeing of our colleagues and support this as an organisationAbout us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment
Project Building Surveyor - (Client-side Landed Estate)
Salary up to £55,000 + Benefits
East Anglia
I'm working on a requirement for a Project Building Surveyor / Buildings Manager to join a Landed Estate based in East Anglia. Our client's estate comprises over 100 residential properties but also includes a vast array of land holdings (including rural estates and farmland), urban developments, historic buildings and some commercial properties. Projects are varied from new build, refurbishment to day to day maintenance and everything in between.
The Role:
You will be responsible for all the properties on the Estate. The role can be broken down into three areas:
Building Maintenance / Day to day estate issues- working through a programme of minor works with an in-house team. Accurate costing and invoicing are essential.
Quinquennial Projects -Larger projects that are planned to be delivered over a 5-year period. This could include minor residential or commercial refurbishment projects.
Project Management- Delivery of larger projects up to d £500k. Including New build residential and commercial to the conversion of a farm building into commercial. Experience of delivering projects from inception - completion is essential along with a sound knowledge of CDM regulations, JCT Minor works, Planning and Auto CAD capabilities.
Key Responsibilities:
Experience delivering refurbishments and developments from inception through to completion.
Manage an internal team to deliver day to day maintenance projects
Through knowledge of listed buildings and conservation area restrictions
Strong stakeholder management
Attributes:
Ideally you will be degree educated and chartered. (MRICS, MCIOB)
Experience working for either an estate, developer, consultancy or construction company
A track record of keeping a tight control of costs, project plans and budgets is key to the success of this role. You will also have a high level of customer focus with strong organisational & communication skills.
A good eye for detail, due to the nature of the portfolio (much of which is Listed).
Apply:
Please make your enquiries in the strictest confidence to Celia Harker on (phone number removed) or email (url removed)
Transparency Notice to Prospective Candidates
We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. At Capstone Property Recruitment Ltd we respect your Privacy details all of which are set out in our Privacy Policy on our website at (url removed) .If you don't want to be contacted by us about potential positions that may be of interest to you in the future, then please email our Data Protection Officer at
Jul 14, 2020
Permanent
Project Building Surveyor - (Client-side Landed Estate)
Salary up to £55,000 + Benefits
East Anglia
I'm working on a requirement for a Project Building Surveyor / Buildings Manager to join a Landed Estate based in East Anglia. Our client's estate comprises over 100 residential properties but also includes a vast array of land holdings (including rural estates and farmland), urban developments, historic buildings and some commercial properties. Projects are varied from new build, refurbishment to day to day maintenance and everything in between.
The Role:
You will be responsible for all the properties on the Estate. The role can be broken down into three areas:
Building Maintenance / Day to day estate issues- working through a programme of minor works with an in-house team. Accurate costing and invoicing are essential.
Quinquennial Projects -Larger projects that are planned to be delivered over a 5-year period. This could include minor residential or commercial refurbishment projects.
Project Management- Delivery of larger projects up to d £500k. Including New build residential and commercial to the conversion of a farm building into commercial. Experience of delivering projects from inception - completion is essential along with a sound knowledge of CDM regulations, JCT Minor works, Planning and Auto CAD capabilities.
Key Responsibilities:
Experience delivering refurbishments and developments from inception through to completion.
Manage an internal team to deliver day to day maintenance projects
Through knowledge of listed buildings and conservation area restrictions
Strong stakeholder management
Attributes:
Ideally you will be degree educated and chartered. (MRICS, MCIOB)
Experience working for either an estate, developer, consultancy or construction company
A track record of keeping a tight control of costs, project plans and budgets is key to the success of this role. You will also have a high level of customer focus with strong organisational & communication skills.
A good eye for detail, due to the nature of the portfolio (much of which is Listed).
Apply:
Please make your enquiries in the strictest confidence to Celia Harker on (phone number removed) or email (url removed)
Transparency Notice to Prospective Candidates
We process certain personal information about you for our legitimate business interests in order to identify and contact suitable candidates about positions that may be relevant to them. At Capstone Property Recruitment Ltd we respect your Privacy details all of which are set out in our Privacy Policy on our website at (url removed) .If you don't want to be contacted by us about potential positions that may be of interest to you in the future, then please email our Data Protection Officer at
Construction Jobs
Newcastle upon Tyne, Tyne and Wear
Property & Planning Officer Permanent - Newcastle, Tyne & Wear £38,800 + Benefits
Hays Property are delighted to be working with a fantastic organisation specialising in the healthcare industry to recruit a Specialist Property & Planning Officer. This role will be to ensure the effective management of accommodation planning locally and strategically.
The planning function is fundamental to the delivery of the Organisation's Estates Strategy and will feed into capital schemes and backlog maintenance work streams from inception to completion. Candidates must have significant relevant experience of project management delivery and ability to work to strict timelines.
Key aspects of the role will be to think and operate at a strategic level with an understanding of Space Planning & Utilisation of the acute estate. The ability to extract project briefs and articulate business cases is an essential part of the role, a proven track record in this aspect of work is essential.
Experience and knowledge of different procurement routes should be demonstrated. Candidates should have the ability to demonstrate concise organisational skills and be able to communicate effectively with all stakeholders and clinical teams, leading on negotiations when developing accommodation plans and moves. You should be highly motivated and be able to demonstrate a successful track record of space planning in a complex organisation. Candidates should be academically qualified to degree in an Estates related discipline with knowledge of planning procedures. The successful candidates will form part of a multi-disciplinary Capital and Planning Team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jul 14, 2020
Property & Planning Officer Permanent - Newcastle, Tyne & Wear £38,800 + Benefits
Hays Property are delighted to be working with a fantastic organisation specialising in the healthcare industry to recruit a Specialist Property & Planning Officer. This role will be to ensure the effective management of accommodation planning locally and strategically.
The planning function is fundamental to the delivery of the Organisation's Estates Strategy and will feed into capital schemes and backlog maintenance work streams from inception to completion. Candidates must have significant relevant experience of project management delivery and ability to work to strict timelines.
Key aspects of the role will be to think and operate at a strategic level with an understanding of Space Planning & Utilisation of the acute estate. The ability to extract project briefs and articulate business cases is an essential part of the role, a proven track record in this aspect of work is essential.
Experience and knowledge of different procurement routes should be demonstrated. Candidates should have the ability to demonstrate concise organisational skills and be able to communicate effectively with all stakeholders and clinical teams, leading on negotiations when developing accommodation plans and moves. You should be highly motivated and be able to demonstrate a successful track record of space planning in a complex organisation. Candidates should be academically qualified to degree in an Estates related discipline with knowledge of planning procedures. The successful candidates will form part of a multi-disciplinary Capital and Planning Team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)