Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role We re looking for a highly organised and proactive Mobilisation Coordinator to support the successful planning, coordination, and delivery of new contract mobilisations across our Repairs & Maintenance and Voids operations. Acting as a central point of coordination between project teams, operational delivery, and client stakeholders, you will help ensure that all people, processes, systems, and resources are fully aligned for a smooth transition from contract award to go-live. This role is essential in setting our teams up for success and ensuring clients receive a seamless, high-quality service from day one. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. Responsibilities Mobilisation Planning & Delivery Coordinate and deliver end-to-end mobilisation plans, tracking milestones, timelines, risks, and dependencies. Support full operational readiness, ensuring people, processes, systems, assets, and compliance requirements are in place ahead of service launch. Maintain accurate documentation, progress trackers, audit trails, and compliance records to demonstrate readiness. Monitor mobilisation performance against KPIs and escalate risks promptly. Identify potential delays or challenges and support contingency planning. Cross-Functional Coordination Work closely with Operational, HR, IT, Fleet, Procurement, Commercial, Training and Compliance teams to deliver joined-up mobilisation activity. Support the recruitment, onboarding, and training of operatives and administrative staff in line with contract requirements. Align mobilisation outputs with internal standards and client expectations, ensuring quality, health & safety, and compliance measures are met. Track resource utilisation and highlight risks or inefficiencies impacting commercial commitments. Client & Stakeholder Engagement Support the Contract Manager as a key contact for clients during mobilisation, providing updates and ensuring expectations are managed. Assist in delivering a smooth customer experience throughout the transition period, responding to operational queries promptly. Facilitate effective communication and knowledge transfer between mobilisation teams and business-as-usual operations. Contribute to post-mobilisation reviews, capturing lessons learned to enhance future mobilisations. Requirements Understanding of project mobilisation and operational readiness principles. Experience with risk, issue, and action tracking in complex operational environments. Awareness of social housing compliance requirements, health & safety, and KPI frameworks. Excellent organisational and project coordination skills, able to manage multiple workstreams. Strong communication and stakeholder engagement abilities at all levels. High attention to detail and the ability to work effectively under pressure. Benefits £45,000 to £50,000 Depending upon Experience Pension and life assurance 23 days holiday + bank holidays Perkbox (free coffees, cinema tickets, discounts & more) 1 paid volunteer day each year £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
04/03/2026
Full time
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role We re looking for a highly organised and proactive Mobilisation Coordinator to support the successful planning, coordination, and delivery of new contract mobilisations across our Repairs & Maintenance and Voids operations. Acting as a central point of coordination between project teams, operational delivery, and client stakeholders, you will help ensure that all people, processes, systems, and resources are fully aligned for a smooth transition from contract award to go-live. This role is essential in setting our teams up for success and ensuring clients receive a seamless, high-quality service from day one. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. Responsibilities Mobilisation Planning & Delivery Coordinate and deliver end-to-end mobilisation plans, tracking milestones, timelines, risks, and dependencies. Support full operational readiness, ensuring people, processes, systems, assets, and compliance requirements are in place ahead of service launch. Maintain accurate documentation, progress trackers, audit trails, and compliance records to demonstrate readiness. Monitor mobilisation performance against KPIs and escalate risks promptly. Identify potential delays or challenges and support contingency planning. Cross-Functional Coordination Work closely with Operational, HR, IT, Fleet, Procurement, Commercial, Training and Compliance teams to deliver joined-up mobilisation activity. Support the recruitment, onboarding, and training of operatives and administrative staff in line with contract requirements. Align mobilisation outputs with internal standards and client expectations, ensuring quality, health & safety, and compliance measures are met. Track resource utilisation and highlight risks or inefficiencies impacting commercial commitments. Client & Stakeholder Engagement Support the Contract Manager as a key contact for clients during mobilisation, providing updates and ensuring expectations are managed. Assist in delivering a smooth customer experience throughout the transition period, responding to operational queries promptly. Facilitate effective communication and knowledge transfer between mobilisation teams and business-as-usual operations. Contribute to post-mobilisation reviews, capturing lessons learned to enhance future mobilisations. Requirements Understanding of project mobilisation and operational readiness principles. Experience with risk, issue, and action tracking in complex operational environments. Awareness of social housing compliance requirements, health & safety, and KPI frameworks. Excellent organisational and project coordination skills, able to manage multiple workstreams. Strong communication and stakeholder engagement abilities at all levels. High attention to detail and the ability to work effectively under pressure. Benefits £45,000 to £50,000 Depending upon Experience Pension and life assurance 23 days holiday + bank holidays Perkbox (free coffees, cinema tickets, discounts & more) 1 paid volunteer day each year £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC? Joining Axis CLC means being part of a national organisation that delivers essential services across housing, education, healthcare, defence and commercial property. You ll be joining a team that values reliability, quality and social impact, offering long-term stability, meaningful work and genuine opportunities to grow and progress in your career. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
04/03/2026
Seasonal
Repairs and Maintenance Support Officer Location: Merton, Morden, SM4 Job Type: 2x positions till end of May 2026 with possible extension Rate of pay: 16.11 PAYE or 20.37 Umbrella per hour We are seeking a dedicated Repairs and Maintenance Support Officer to support the delivery of high-quality responsive repairs, voids works, and cyclical repairs services within the operations area. This role is crucial in monitoring and managing the performance and on-site progress of contractors to ensure works are delivered to the required quality standard, on time, and within budget. Day-to-day of the role: Support the delivery and monitoring of high-quality repair services, ensuring contractors meet the required standards and deadlines. Maintain and update housing, repairs, and landlord compliance systems to manage the repairs service effectively. Work closely with the Customer Contact Centre to ensure consistent delivery of repair services, including correct diagnosis and appointment scheduling. Liaise directly with customers as needed to support repair functions. Contribute to the development of processes and procedures in repairs and maintenance, ensuring consistency and best practice across the group. Record, monitor, and ensure completion of Environmental Health Orders and Right to Repair cases. Assist in the inspection and ordering of repairs and void works, including customer liaison. Analyse repair volumes, expenditure, and customer satisfaction to support service delivery. Raise work orders, support work specifications, and assist in quality inspections. Process invoices and payment requests from contractors, ensuring compliance with governance. Resolve customer complaints and inquiries proactively. Support the management of specialist surveys and minor works contracts. Maintain comprehensive, up-to-date records of assets, risks, and systems. Communicate effectively with Boards, management, and governance levels. Support the delivery of a value-for-money responsive repairs service. Undertake CPD and perform additional duties as requested by the line manager. Required Skills & Qualifications: Experience with housing, repairs, landlord compliance, and relevant IT systems. Understanding of the repairs and maintenance function within the housing sector, including regulatory and statutory requirements. Knowledge of contractor payment processing and validation. Proficiency in IT systems such as Outlook, Word, Excel, and Housing, Finance, and Asset Management databases. GCSE grade C or equivalent in English Language and Maths. Excellent organisational skills, ability to work independently and as part of a team. Strong commitment to customer service. To apply for the Repairs and Maintenance Support Officer position, please submit your CV detailing your relevant experience
Assistant Quantity Surveyor - Refurbishment & Maintenance Carlisle, Cumbria - 30,000 - 35,000 per annum + comprehensive package (including car allowance, pension and holiday entitlement) About the Company A long-established and reputable regional contractor based in Carlisle, delivering refurbishment, maintenance and new build projects across Cumbria and the North West. The business works closely with housing associations, local authorities and public sector clients, providing planned maintenance, responsive repairs, voids and improvement works. With a strong directly employed workforce and long-term framework agreements in place, they offer stability, structure and genuine career progression. The Role Due to continued growth and a strong pipeline of secured work, an opportunity has arisen for an Assistant Quantity Surveyor to join the commercial team. This role will support Senior Quantity Surveyors and Commercial Managers in the delivery of refurbishment and maintenance projects, offering excellent exposure across both pre- and post-contract duties. It's an ideal opportunity for someone looking to develop their career within a supportive and experienced commercial team. As Assistant Quantity Surveyor, you will be responsible for: Assisting with cost planning and budget control Supporting the preparation of valuations and applications for payment Assisting with subcontractor procurement and package management Preparing and reviewing variations Supporting cost reporting and forecasting Assisting in the preparation of final accounts Liaising with site teams, suppliers and subcontractors Maintaining accurate commercial records and documentation The Ideal Candidate The successful Assistant Quantity Surveyor will have: Previous experience in a Quantity Surveying role or relevant construction placement Exposure to refurbishment, maintenance or social housing projects (desirable) A relevant qualification in Quantity Surveying or Construction Management (or working towards one) Strong numerical and analytical skills Good communication and organisational abilities A proactive attitude and willingness to learn Proficiency in Microsoft Office Full UK driving licence (preferred) What's on Offer 30,000 - 35,000 salary (DOE) Car allowance Pension scheme Generous holiday entitlement Ongoing training and career development Clear progression pathway within a growing commercial team Stable, long-term workload with a respected regional contractor This is an excellent opportunity for an ambitious Assistant Quantity Surveyor looking to build a long-term career within a secure and supportive construction business in Cumbria. Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
04/03/2026
Full time
Assistant Quantity Surveyor - Refurbishment & Maintenance Carlisle, Cumbria - 30,000 - 35,000 per annum + comprehensive package (including car allowance, pension and holiday entitlement) About the Company A long-established and reputable regional contractor based in Carlisle, delivering refurbishment, maintenance and new build projects across Cumbria and the North West. The business works closely with housing associations, local authorities and public sector clients, providing planned maintenance, responsive repairs, voids and improvement works. With a strong directly employed workforce and long-term framework agreements in place, they offer stability, structure and genuine career progression. The Role Due to continued growth and a strong pipeline of secured work, an opportunity has arisen for an Assistant Quantity Surveyor to join the commercial team. This role will support Senior Quantity Surveyors and Commercial Managers in the delivery of refurbishment and maintenance projects, offering excellent exposure across both pre- and post-contract duties. It's an ideal opportunity for someone looking to develop their career within a supportive and experienced commercial team. As Assistant Quantity Surveyor, you will be responsible for: Assisting with cost planning and budget control Supporting the preparation of valuations and applications for payment Assisting with subcontractor procurement and package management Preparing and reviewing variations Supporting cost reporting and forecasting Assisting in the preparation of final accounts Liaising with site teams, suppliers and subcontractors Maintaining accurate commercial records and documentation The Ideal Candidate The successful Assistant Quantity Surveyor will have: Previous experience in a Quantity Surveying role or relevant construction placement Exposure to refurbishment, maintenance or social housing projects (desirable) A relevant qualification in Quantity Surveying or Construction Management (or working towards one) Strong numerical and analytical skills Good communication and organisational abilities A proactive attitude and willingness to learn Proficiency in Microsoft Office Full UK driving licence (preferred) What's on Offer 30,000 - 35,000 salary (DOE) Car allowance Pension scheme Generous holiday entitlement Ongoing training and career development Clear progression pathway within a growing commercial team Stable, long-term workload with a respected regional contractor This is an excellent opportunity for an ambitious Assistant Quantity Surveyor looking to build a long-term career within a secure and supportive construction business in Cumbria. Apply: If you're interested in this opportunity, then please get in touch today with our Commercial Specialist, Mark Harris. Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy, and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. Please Note: Due to high volume of applicants, only those shortlisted will be contacted. INDCOM
Maintenance Electrician to work across West Norfolk Electrician (Reactive & Voids) Reports to: Local Delivery Manager / Maintenance Manager / Team Leader Job Purpose Carry out reactive and void electrical repairs to current 18th Edition standards. Complete repairs and installations in line with Association procedures and regulations. Support planned electrical works when required. Contribute to the electrical testing and inspection programme. Manage your own daily workload and deliver a high quality service to tenants. Key Responsibilities Deliver electrical repairs across responsive and void properties. Assist the planned team with installations and upgrades (e.g., kitchens, A&A). Ensure all work meets performance targets and compliance standards. Communicate professionally with tenants and report issues to managers. Mentor trainees when required. Work across Norfolk and North Suffolk. Follow all Health & Safety, Dignity & Diversity, and organisational policies. Skills & Requirements Fully qualified Electrician. Good IT skills (smartphone/tablet use). Ability to work independently and solve problems. Strong communication and customer service skills. Experience working alone, in a team, and with subcontractors. Qualifications (Essential & Acceptable Equivalents) City & Guilds Level 3 NVQ (2357) or 5357 (including AM2S). City & Guilds 2360 Parts 1 & 2 or 2330 Levels 2 & 3. City & Guilds 2382 (18th Edition). AM2 (depending on qualification route). Preferable: C&G 2391 (Inspection & Testing), C&G 2377 (PAT). Experience Property maintenance experience (essential). Good understanding of heating systems and general building trades. Experience working in social housing (desirable). Behaviours (Required for All Roles) Openness: Learn from mistakes. Responsible: Deliver high quality work. Collaborative: Support one team working. Fair: Treat colleagues and tenants with respect. Innovative: Embrace new ways of working. Reliable: Commit fully to customer service. Trustworthy: Follow policies and procedures. Environmentally Aware: Reduce environmental impact. Other Requirements Work within financial and policy guidelines. Flexibility for out of hours work if needed. Complete mandatory training and stay updated with sector standards. Promote Equality, Diversity and Inclusion. Follow Data Protection rules. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
04/03/2026
Full time
Maintenance Electrician to work across West Norfolk Electrician (Reactive & Voids) Reports to: Local Delivery Manager / Maintenance Manager / Team Leader Job Purpose Carry out reactive and void electrical repairs to current 18th Edition standards. Complete repairs and installations in line with Association procedures and regulations. Support planned electrical works when required. Contribute to the electrical testing and inspection programme. Manage your own daily workload and deliver a high quality service to tenants. Key Responsibilities Deliver electrical repairs across responsive and void properties. Assist the planned team with installations and upgrades (e.g., kitchens, A&A). Ensure all work meets performance targets and compliance standards. Communicate professionally with tenants and report issues to managers. Mentor trainees when required. Work across Norfolk and North Suffolk. Follow all Health & Safety, Dignity & Diversity, and organisational policies. Skills & Requirements Fully qualified Electrician. Good IT skills (smartphone/tablet use). Ability to work independently and solve problems. Strong communication and customer service skills. Experience working alone, in a team, and with subcontractors. Qualifications (Essential & Acceptable Equivalents) City & Guilds Level 3 NVQ (2357) or 5357 (including AM2S). City & Guilds 2360 Parts 1 & 2 or 2330 Levels 2 & 3. City & Guilds 2382 (18th Edition). AM2 (depending on qualification route). Preferable: C&G 2391 (Inspection & Testing), C&G 2377 (PAT). Experience Property maintenance experience (essential). Good understanding of heating systems and general building trades. Experience working in social housing (desirable). Behaviours (Required for All Roles) Openness: Learn from mistakes. Responsible: Deliver high quality work. Collaborative: Support one team working. Fair: Treat colleagues and tenants with respect. Innovative: Embrace new ways of working. Reliable: Commit fully to customer service. Trustworthy: Follow policies and procedures. Environmentally Aware: Reduce environmental impact. Other Requirements Work within financial and policy guidelines. Flexibility for out of hours work if needed. Complete mandatory training and stay updated with sector standards. Promote Equality, Diversity and Inclusion. Follow Data Protection rules. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Electrician (Reactive & Voids) Reports to: Local Delivery Manager / Maintenance Manager / Team Leader Job Purpose Carry out reactive and void electrical repairs to current 18th Edition standards. Complete repairs and installations in line with Association procedures and regulations. Support planned electrical works when required. Contribute to the electrical testing and inspection programme. Manage your own daily workload and deliver a high quality service to tenants. Key Responsibilities Deliver electrical repairs across responsive and void properties. Assist the planned team with installations and upgrades (e.g., kitchens, A&A). Ensure all work meets performance targets and compliance standards. Communicate professionally with tenants and report issues to managers. Mentor trainees when required. Work across Norfolk and North Suffolk. Follow all Health & Safety, Dignity & Diversity, and organisational policies. Skills & Requirements Fully qualified Electrician. Good IT skills (smartphone/tablet use). Ability to work independently and solve problems. Strong communication and customer service skills. Experience working alone, in a team, and with subcontractors. Qualifications (Essential & Acceptable Equivalents) City & Guilds Level 3 NVQ (2357) or 5357 (including AM2S). City & Guilds 2360 Parts 1 & 2 or 2330 Levels 2 & 3. City & Guilds 2382 (18th Edition). AM2 (depending on qualification route). Preferable: C&G 2391 (Inspection & Testing), C&G 2377 (PAT). Experience Property maintenance experience (essential). Good understanding of heating systems and general building trades. Experience working in social housing (desirable). Other Requirements Work within financial and policy guidelines. Flexibility for out of hours work if needed. Complete mandatory training and stay updated with sector standards. Promote Equality, Diversity and Inclusion. Follow Data Protection rules. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
02/03/2026
Full time
Electrician (Reactive & Voids) Reports to: Local Delivery Manager / Maintenance Manager / Team Leader Job Purpose Carry out reactive and void electrical repairs to current 18th Edition standards. Complete repairs and installations in line with Association procedures and regulations. Support planned electrical works when required. Contribute to the electrical testing and inspection programme. Manage your own daily workload and deliver a high quality service to tenants. Key Responsibilities Deliver electrical repairs across responsive and void properties. Assist the planned team with installations and upgrades (e.g., kitchens, A&A). Ensure all work meets performance targets and compliance standards. Communicate professionally with tenants and report issues to managers. Mentor trainees when required. Work across Norfolk and North Suffolk. Follow all Health & Safety, Dignity & Diversity, and organisational policies. Skills & Requirements Fully qualified Electrician. Good IT skills (smartphone/tablet use). Ability to work independently and solve problems. Strong communication and customer service skills. Experience working alone, in a team, and with subcontractors. Qualifications (Essential & Acceptable Equivalents) City & Guilds Level 3 NVQ (2357) or 5357 (including AM2S). City & Guilds 2360 Parts 1 & 2 or 2330 Levels 2 & 3. City & Guilds 2382 (18th Edition). AM2 (depending on qualification route). Preferable: C&G 2391 (Inspection & Testing), C&G 2377 (PAT). Experience Property maintenance experience (essential). Good understanding of heating systems and general building trades. Experience working in social housing (desirable). Other Requirements Work within financial and policy guidelines. Flexibility for out of hours work if needed. Complete mandatory training and stay updated with sector standards. Promote Equality, Diversity and Inclusion. Follow Data Protection rules. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Regional Maintenance Manager required to support housing association 6 months (potential to be extended). I am currently working with a leading housing association based in Edinburgh, Glasgow and Elgin. They are looking to appoint a Regional Maintenance Manager to run a variety of projects within their assets team. This role will have you overseeing the daily operation of VOIDs repairs and damp with a specific focus on the delivery of upgrades and repairs within the estate. You will be covering the full region in which the association has multiple sites. This role will be both customer and contractor facing, therefore you will be responsible for negating the challenges of social housing at various levels. Flexi and hybrid working options are available, along with a strong salary offering. (£50k) You will require a car, and a full licence. (Company mileage is paid) If you are interested in hearing more about this opportunity, please forward your CV to myself at and I will reach out. #
02/03/2026
Seasonal
Regional Maintenance Manager required to support housing association 6 months (potential to be extended). I am currently working with a leading housing association based in Edinburgh, Glasgow and Elgin. They are looking to appoint a Regional Maintenance Manager to run a variety of projects within their assets team. This role will have you overseeing the daily operation of VOIDs repairs and damp with a specific focus on the delivery of upgrades and repairs within the estate. You will be covering the full region in which the association has multiple sites. This role will be both customer and contractor facing, therefore you will be responsible for negating the challenges of social housing at various levels. Flexi and hybrid working options are available, along with a strong salary offering. (£50k) You will require a car, and a full licence. (Company mileage is paid) If you are interested in hearing more about this opportunity, please forward your CV to myself at and I will reach out. #
Independent Living Scheme Manager (Social Housing) - Ongoing temporary contract We are supporting our social housing client to recruit an experienced Independent Living Scheme Manager for an ongoing temporary assignment in the Garstang area. You will be based at this location Monday to Friday. This is a full time role that may require occasional travel to other locations in the area to support colleagues. Key responsibilities: Deliver high quality day to day tenancy management and exceptional customer service across the Independent Living Scheme. Carry out daily welfare checks in line with individual support plans, updating risk assessments as needed. Assist with lettings, sign ups, allocations, void management and the reporting of repairs. Respond to and manage ASB, tenancy breaches, safeguarding concerns, nuisance issues and other incidents, working closely with colleagues and external agencies. Monitor customer accounts, identify arrears and support tenants to maintain successful tenancies. Provide practical advice and guidance around tenancy queries, housing and welfare benefits, and property condition. Build strong relationships with residents, families, carers and partner organisations, ensuring accurate and timely case management records. What you'll need to succeed Previous experience in housing or tenancy management, ideally within an independent or retirement living setting working with older or vulnerable people. Experience delivering core tenancy services including lettings, sign ups, voids, repairs, and low level ASB management. A solid understanding of housing and welfare benefit processes, with the ability to offer practical support and advice. Flexibility to travel between schemes when required, with a driving licence, business insurance and access to your own vehicle. What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
02/03/2026
Seasonal
Independent Living Scheme Manager (Social Housing) - Ongoing temporary contract We are supporting our social housing client to recruit an experienced Independent Living Scheme Manager for an ongoing temporary assignment in the Garstang area. You will be based at this location Monday to Friday. This is a full time role that may require occasional travel to other locations in the area to support colleagues. Key responsibilities: Deliver high quality day to day tenancy management and exceptional customer service across the Independent Living Scheme. Carry out daily welfare checks in line with individual support plans, updating risk assessments as needed. Assist with lettings, sign ups, allocations, void management and the reporting of repairs. Respond to and manage ASB, tenancy breaches, safeguarding concerns, nuisance issues and other incidents, working closely with colleagues and external agencies. Monitor customer accounts, identify arrears and support tenants to maintain successful tenancies. Provide practical advice and guidance around tenancy queries, housing and welfare benefits, and property condition. Build strong relationships with residents, families, carers and partner organisations, ensuring accurate and timely case management records. What you'll need to succeed Previous experience in housing or tenancy management, ideally within an independent or retirement living setting working with older or vulnerable people. Experience delivering core tenancy services including lettings, sign ups, voids, repairs, and low level ASB management. A solid understanding of housing and welfare benefit processes, with the ability to offer practical support and advice. Flexibility to travel between schemes when required, with a driving licence, business insurance and access to your own vehicle. What you'll get in return Weekly pay Competitive hourly rates Option to be paid PAYE or Umbrella Mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Repairs and Voids Manager Job, East Midlands - ongoing interim role Repairs and Voids Manager (Interim) Location: East Midlands (Nottingham-based) Contract Type: Interim An excellent interim opportunity has arisen for a skilled Repairs and Voids Manager to join a respected housing provider operating across the Midlands and East Anglia. This role is based in Nottingham and will play a key part in ensuring the effective delivery of responsive repairs, void property turnaround, and resolution of damp and mould issues, formal complaints, and tenant alteration requests. Your new role: You will lead a multidisciplinary team responsible for delivering a high-performing repairs and voids service. This includes managing external contractors, ensuring compliance with service level agreements, and driving continuous improvement across all areas of property maintenance. You will be accountable for monitoring performance metrics, managing budgets, and producing accurate reports to inform strategic decision-making.You will also be the point of contact for complex customer issues, working closely with residents to resolve complaints and ensure satisfaction. The role requires regular engagement with internal departments such as compliance, asset management, and housing teams, as well as external stakeholders, including contractors and local authorities. Key responsibilities include: Leading and motivating a team of repairs operatives and support staff Managing voids turnaround to minimise property downtime Overseeing damp and mould casework and ensuring appropriate remedial action Handling tenant alteration requests and formal complaints with professionalism Ensuring contractor performance meets agreed standards and KPIs Maintaining accurate records and financial oversight of repairs budgets Supporting service improvement initiatives and contributing to policy development Liaising with external partners and internal teams to ensure joined-up service delivery What you'll need to succeed: You will have demonstrable experience of managing repairs and maintenance services, ideally within a housing or property setting. Strong leadership and contract management skills are essential, along with a solid understanding of building pathology and health and safety compliance. You will be confident in managing budgets, interpreting performance data, and driving service improvements.Excellent communication and customer service skills are required, as is the ability to work independently and take initiative. You must hold a full UK driving licence, have access to a vehicle, and possess appropriate business insurance. Desirable experience includes: Previous work within social housing or a related public sector environment Familiarity with housing regulations and property compliance frameworks Experience managing damp and mould cases and voids turnaround processes What you'll get in return: This is a rewarding interim role offering the chance to make a tangible impact on housing services across a diverse property portfolio. You'll be part of a collaborative team committed to delivering high standards and improving tenant outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
02/03/2026
Contract
Repairs and Voids Manager Job, East Midlands - ongoing interim role Repairs and Voids Manager (Interim) Location: East Midlands (Nottingham-based) Contract Type: Interim An excellent interim opportunity has arisen for a skilled Repairs and Voids Manager to join a respected housing provider operating across the Midlands and East Anglia. This role is based in Nottingham and will play a key part in ensuring the effective delivery of responsive repairs, void property turnaround, and resolution of damp and mould issues, formal complaints, and tenant alteration requests. Your new role: You will lead a multidisciplinary team responsible for delivering a high-performing repairs and voids service. This includes managing external contractors, ensuring compliance with service level agreements, and driving continuous improvement across all areas of property maintenance. You will be accountable for monitoring performance metrics, managing budgets, and producing accurate reports to inform strategic decision-making.You will also be the point of contact for complex customer issues, working closely with residents to resolve complaints and ensure satisfaction. The role requires regular engagement with internal departments such as compliance, asset management, and housing teams, as well as external stakeholders, including contractors and local authorities. Key responsibilities include: Leading and motivating a team of repairs operatives and support staff Managing voids turnaround to minimise property downtime Overseeing damp and mould casework and ensuring appropriate remedial action Handling tenant alteration requests and formal complaints with professionalism Ensuring contractor performance meets agreed standards and KPIs Maintaining accurate records and financial oversight of repairs budgets Supporting service improvement initiatives and contributing to policy development Liaising with external partners and internal teams to ensure joined-up service delivery What you'll need to succeed: You will have demonstrable experience of managing repairs and maintenance services, ideally within a housing or property setting. Strong leadership and contract management skills are essential, along with a solid understanding of building pathology and health and safety compliance. You will be confident in managing budgets, interpreting performance data, and driving service improvements.Excellent communication and customer service skills are required, as is the ability to work independently and take initiative. You must hold a full UK driving licence, have access to a vehicle, and possess appropriate business insurance. Desirable experience includes: Previous work within social housing or a related public sector environment Familiarity with housing regulations and property compliance frameworks Experience managing damp and mould cases and voids turnaround processes What you'll get in return: This is a rewarding interim role offering the chance to make a tangible impact on housing services across a diverse property portfolio. You'll be part of a collaborative team committed to delivering high standards and improving tenant outcomes. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for an experienced Repairs Site Manager to take responsibility for the delivery of more complex routine repairs across our social housing and property maintenance contracts, based from our Hastings Offices and covering work in the surrounding area. This role sits between operational delivery and technical control. You will manage specifications, coding accuracy and subcontractor performance, while acting as a key point of contact for tenants, clients and internal teams. You will take ownership of quality, compliance and programme delivery on site, representing Axis at regular progress and update meetings to ensure clear communication, performance visibility and effective issue resolution. What You ll Do As a Repairs Site Manager, your responsibilities will include: Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards. Review and agree repair specifications, scopes and variations, ensuring technical accuracy and cost control. Oversee subcontractors, monitoring quality, productivity, compliance and programme adherence. Act as the main point of contact for tenants and client representatives, managing communication professionally and resolving issues promptly. Monitor progress on site, addressing technical challenges and ensuring works meet contract KPIs and client expectations. Ensure Health & Safety compliance, including RAMS, site inspections and safe systems of work. Maintain accurate records, reports and documentation to support performance tracking and audit requirements Attend and contribute to weekly update and performance meetings, providing clear progress updates and highlighting risks or concerns. About You To succeed as a Repairs Site Manager, you will demonstrate: Proven experience managing complex routine repairs within social housing or property maintenance. Strong technical understanding of repairs, specifications, defect diagnosis and repair sequencing. Good working knowledge of Schedule of Rates (SOR) and repair coding. Experience managing subcontractors and monitoring performance and quality. Confident communication skills, with experience liaising with tenants, clients and internal stakeholders. Solid understanding of Health & Safety requirements and compliance in occupied properties. IT literacy, including experience using job management systems and reporting tools. CSCS card and a full UK driving licence. What We Offer Salary up to £45,000 plus benefits Company van and fuel card for business use Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
28/02/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for an experienced Repairs Site Manager to take responsibility for the delivery of more complex routine repairs across our social housing and property maintenance contracts, based from our Hastings Offices and covering work in the surrounding area. This role sits between operational delivery and technical control. You will manage specifications, coding accuracy and subcontractor performance, while acting as a key point of contact for tenants, clients and internal teams. You will take ownership of quality, compliance and programme delivery on site, representing Axis at regular progress and update meetings to ensure clear communication, performance visibility and effective issue resolution. What You ll Do As a Repairs Site Manager, your responsibilities will include: Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards. Review and agree repair specifications, scopes and variations, ensuring technical accuracy and cost control. Oversee subcontractors, monitoring quality, productivity, compliance and programme adherence. Act as the main point of contact for tenants and client representatives, managing communication professionally and resolving issues promptly. Monitor progress on site, addressing technical challenges and ensuring works meet contract KPIs and client expectations. Ensure Health & Safety compliance, including RAMS, site inspections and safe systems of work. Maintain accurate records, reports and documentation to support performance tracking and audit requirements Attend and contribute to weekly update and performance meetings, providing clear progress updates and highlighting risks or concerns. About You To succeed as a Repairs Site Manager, you will demonstrate: Proven experience managing complex routine repairs within social housing or property maintenance. Strong technical understanding of repairs, specifications, defect diagnosis and repair sequencing. Good working knowledge of Schedule of Rates (SOR) and repair coding. Experience managing subcontractors and monitoring performance and quality. Confident communication skills, with experience liaising with tenants, clients and internal stakeholders. Solid understanding of Health & Safety requirements and compliance in occupied properties. IT literacy, including experience using job management systems and reporting tools. CSCS card and a full UK driving licence. What We Offer Salary up to £45,000 plus benefits Company van and fuel card for business use Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for an experienced Repairs Site Manager to take responsibility for the delivery of more complex routine repairs across our social housing and property maintenance contracts, based from our Sittingbourne offices and covering work in the surrounding area. This role sits between operational delivery and technical control. You will manage specifications, coding accuracy and subcontractor performance, while acting as a key point of contact for tenants, clients and internal teams. You will take ownership of quality, compliance and programme delivery on site, representing Axis at regular progress and update meetings to ensure clear communication, performance visibility and effective issue resolution. What You ll Do As a Repairs Site Manager, your responsibilities will include: Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards. Review and agree repair specifications, scopes and variations, ensuring technical accuracy and cost control. Oversee subcontractors, monitoring quality, productivity, compliance and programme adherence. Act as the main point of contact for tenants and client representatives, managing communication professionally and resolving issues promptly. Monitor progress on site, addressing technical challenges and ensuring works meet contract KPIs and client expectations. Ensure Health & Safety compliance, including RAMS, site inspections and safe systems of work. Maintain accurate records, reports and documentation to support performance tracking and audit requirements Attend and contribute to weekly update and performance meetings, providing clear progress updates and highlighting risks or concerns. About You To succeed as a Repairs Site Manager, you will demonstrate: Proven experience managing complex routine repairs within social housing or property maintenance. Strong technical understanding of repairs, specifications, defect diagnosis and repair sequencing. Good working knowledge of Schedule of Rates (SOR) and repair coding. Experience managing subcontractors and monitoring performance and quality. Confident communication skills, with experience liaising with tenants, clients and internal stakeholders. Solid understanding of Health & Safety requirements and compliance in occupied properties. IT literacy, including experience using job management systems and reporting tools. CSCS card and a full UK driving licence. What We Offer Salary up to £45,000 plus benefits Company van and fuel card for business use Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
28/02/2026
Full time
Axis, part of Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the South East. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant. We are recruiting for an experienced Repairs Site Manager to take responsibility for the delivery of more complex routine repairs across our social housing and property maintenance contracts, based from our Sittingbourne offices and covering work in the surrounding area. This role sits between operational delivery and technical control. You will manage specifications, coding accuracy and subcontractor performance, while acting as a key point of contact for tenants, clients and internal teams. You will take ownership of quality, compliance and programme delivery on site, representing Axis at regular progress and update meetings to ensure clear communication, performance visibility and effective issue resolution. What You ll Do As a Repairs Site Manager, your responsibilities will include: Manage the delivery of complex routine repairs, ensuring works are correctly specified, coded and completed to required standards. Review and agree repair specifications, scopes and variations, ensuring technical accuracy and cost control. Oversee subcontractors, monitoring quality, productivity, compliance and programme adherence. Act as the main point of contact for tenants and client representatives, managing communication professionally and resolving issues promptly. Monitor progress on site, addressing technical challenges and ensuring works meet contract KPIs and client expectations. Ensure Health & Safety compliance, including RAMS, site inspections and safe systems of work. Maintain accurate records, reports and documentation to support performance tracking and audit requirements Attend and contribute to weekly update and performance meetings, providing clear progress updates and highlighting risks or concerns. About You To succeed as a Repairs Site Manager, you will demonstrate: Proven experience managing complex routine repairs within social housing or property maintenance. Strong technical understanding of repairs, specifications, defect diagnosis and repair sequencing. Good working knowledge of Schedule of Rates (SOR) and repair coding. Experience managing subcontractors and monitoring performance and quality. Confident communication skills, with experience liaising with tenants, clients and internal stakeholders. Solid understanding of Health & Safety requirements and compliance in occupied properties. IT literacy, including experience using job management systems and reporting tools. CSCS card and a full UK driving licence. What We Offer Salary up to £45,000 plus benefits Company van and fuel card for business use Pension scheme and life assurance 25 days holiday + bank holidays Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Operations Manager Social Housing Refurbishment & Maintenance Location: Eastbourne (East Sussex) Salary: £90,000 £100,000 (including car allowance) + 10% bonus + private healthcare Sector: Social Housing Repairs & Maintenance Voids Start: Immediate/ASAP Operations Manager required for a leading UK main contractor delivering long-term Social Housing repairs and maintenance contracts in Eastbourne. This is a senior leadership role overseeing a pure R&M contract (50% voids, 50% repairs & maintenance) with secured work for up to nine years, valued at over £15m. No roofing programmes, no major window schemes, minimal scaffolding this is core internal and planned maintenance delivery. You will take full operational control of the contract, managing: Two Contracts Managers Six Supervisors 60 Direct Operatives Commercial team of four This is not a scheduling role. You must understand how to drive margin, control cost, manage KPIs and deliver profitable contracts within Social Housing frameworks. Commercial awareness is non-negotiable. The Role Full operational leadership of Social Housing repairs and maintenance and voids contracts Drive performance across void turnaround, planned works and day-to-day maintenance Manage operational teams while working closely with the commercial function Ensure KPIs, SLAs and client expectations are consistently exceeded Protect and improve contract margin Requirements Proven experience in Social Housing repairs & maintenance Strong background across voids, planned maintenance and internal refurbishment / repairs Track record of delivering profitable R&M contracts Commercially astute, KPI driven and performance focused Currently an Operations Manager or Senior Contracts Manager ready to step up Package £90,000 £100,000 (including car allowance) Up to 10% bonus Bupa family healthcare Long-term secured work stream This is a genuine long-term opportunity with stability, scale and autonomy. If you are commercially sharp, operationally strong and understand Social Housing R&M inside out, this role will suit you.
28/02/2026
Full time
Operations Manager Social Housing Refurbishment & Maintenance Location: Eastbourne (East Sussex) Salary: £90,000 £100,000 (including car allowance) + 10% bonus + private healthcare Sector: Social Housing Repairs & Maintenance Voids Start: Immediate/ASAP Operations Manager required for a leading UK main contractor delivering long-term Social Housing repairs and maintenance contracts in Eastbourne. This is a senior leadership role overseeing a pure R&M contract (50% voids, 50% repairs & maintenance) with secured work for up to nine years, valued at over £15m. No roofing programmes, no major window schemes, minimal scaffolding this is core internal and planned maintenance delivery. You will take full operational control of the contract, managing: Two Contracts Managers Six Supervisors 60 Direct Operatives Commercial team of four This is not a scheduling role. You must understand how to drive margin, control cost, manage KPIs and deliver profitable contracts within Social Housing frameworks. Commercial awareness is non-negotiable. The Role Full operational leadership of Social Housing repairs and maintenance and voids contracts Drive performance across void turnaround, planned works and day-to-day maintenance Manage operational teams while working closely with the commercial function Ensure KPIs, SLAs and client expectations are consistently exceeded Protect and improve contract margin Requirements Proven experience in Social Housing repairs & maintenance Strong background across voids, planned maintenance and internal refurbishment / repairs Track record of delivering profitable R&M contracts Commercially astute, KPI driven and performance focused Currently an Operations Manager or Senior Contracts Manager ready to step up Package £90,000 £100,000 (including car allowance) Up to 10% bonus Bupa family healthcare Long-term secured work stream This is a genuine long-term opportunity with stability, scale and autonomy. If you are commercially sharp, operationally strong and understand Social Housing R&M inside out, this role will suit you.
Service Delivery Manager - Interim Position with Leading Social Housing DLO Location: Bracknell (Hybrid - 3 days office, 2 days home) Rate: Negotiable Contract Type: Interim Reed is partnering with a leading social housing DLO to recruit an interim Service Delivery Manager. Based in Bracknell, this role offers a hybrid working model and presents a significant opportunity for a skilled professional to influence operations within the housing sector. Overall Responsibility: The Service Delivery Manager will report to the Head of Service Delivery and is responsible for managing the day-to-day delivery of all repairs and maintenance activities within the designated geographical area. This includes responsive repairs, voids, gas, and planned works & services. The role demands a proactive approach to maintaining and enhancing operational performance, ensuring the delivery of high-quality service to customers, and managing a team to achieve these goals. Key Responsibilities and Outcomes: Oversee the delivery of maintenance services, ensuring alignment with service specifications and targets. Plan, execute, control, and monitor daily operations to meet the objectives and performance measures outlined in the business plan. Manage Contract Managers, Supervisors, and Trade Operatives to ensure a high-performing service. Maintain risk registers and ensure compliance with health and safety practices. Develop the team through effective recruitment, training, and performance management. Handle complaints and resolve issues to enhance the organisation's reputation. Personal Competencies, Skills, Experience, and Knowledge: Proven management or senior management experience in a compatible business environment. Strong understanding of maintenance requirements for large-scale social landlord organisations. Knowledge of Registered Provider Regulatory framework. Excellent relationship-building skills with both internal and external stakeholders. Ability to analyse data and make informed decisions. Financial awareness with a focus on cost control and value addition. If you would like to be considered, please contact Mel
28/02/2026
Seasonal
Service Delivery Manager - Interim Position with Leading Social Housing DLO Location: Bracknell (Hybrid - 3 days office, 2 days home) Rate: Negotiable Contract Type: Interim Reed is partnering with a leading social housing DLO to recruit an interim Service Delivery Manager. Based in Bracknell, this role offers a hybrid working model and presents a significant opportunity for a skilled professional to influence operations within the housing sector. Overall Responsibility: The Service Delivery Manager will report to the Head of Service Delivery and is responsible for managing the day-to-day delivery of all repairs and maintenance activities within the designated geographical area. This includes responsive repairs, voids, gas, and planned works & services. The role demands a proactive approach to maintaining and enhancing operational performance, ensuring the delivery of high-quality service to customers, and managing a team to achieve these goals. Key Responsibilities and Outcomes: Oversee the delivery of maintenance services, ensuring alignment with service specifications and targets. Plan, execute, control, and monitor daily operations to meet the objectives and performance measures outlined in the business plan. Manage Contract Managers, Supervisors, and Trade Operatives to ensure a high-performing service. Maintain risk registers and ensure compliance with health and safety practices. Develop the team through effective recruitment, training, and performance management. Handle complaints and resolve issues to enhance the organisation's reputation. Personal Competencies, Skills, Experience, and Knowledge: Proven management or senior management experience in a compatible business environment. Strong understanding of maintenance requirements for large-scale social landlord organisations. Knowledge of Registered Provider Regulatory framework. Excellent relationship-building skills with both internal and external stakeholders. Ability to analyse data and make informed decisions. Financial awareness with a focus on cost control and value addition. If you would like to be considered, please contact Mel
We Build Recruitment are recruiting on behalf of our client for an experienced Contracts Manager to oversee maintenance and improvement contracts across a social housing portfolio. The successful candidate will be responsible for the effective procurement, management, and performance monitoring of responsive repairs, planned works, voids, and capital projects. This role requires a strong focus on service quality, regulatory compliance, value for money, and delivering high levels of customer satisfaction for residents. Key Responsibilities 1. Contract Management & Delivery Manage responsive repairs, planned maintenance, voids, and capital works contracts. Ensure contractors meet agreed KPIs, service standards, and financial targets. Monitor quality through inspections, audits, and performance reviews. Lead regular contract review meetings and implement performance improvement plans where required. 2. Procurement & Compliance Support procurement exercises in line with Public Contracts Regulations and internal policies. Prepare specifications, scopes of works, and tender documentation. Ensure all contracts comply with health & safety legislation, CDM Regulations, and relevant housing standards. Monitor contractor compliance with safeguarding, equality, and data protection requirements. 3. Financial Control & Budget Management Manage contract budgets and forecast expenditure. Review and approve valuations, variations, and invoices in line with delegated authority levels. Deliver value for money through effective cost control, financial oversight, and benchmarking. 4. Resident & Stakeholder Engagement Act as the key liaison between contractors, internal teams, and residents. Resolve escalated complaints relating to repairs and maintenance services. Promote high standards of customer service and clear, proactive communication. 5. Risk & Performance Management Identify, manage, and mitigate operational and financial risks. Ensure compliance with regulatory standards and governance requirements. Support internal and external audit processes. Person Specification Essential Experience -Demonstrable experience managing maintenance or asset management contracts within social housing, local authority, or housing association environments. -Strong knowledge of responsive repairs and planned maintenance programmes. -Experience managing contractor performance against KPIs and SLAs. -Proven budget management experience. Essential Knowledge -Public procurement regulations and processes. -Housing health & safety compliance, including CDM Regulations. -Social housing regulatory framework. -Principles of contract law and contract administration. Qualifications HNC/HND or Degree in Construction, Building Surveying, or related discipline.
27/02/2026
Full time
We Build Recruitment are recruiting on behalf of our client for an experienced Contracts Manager to oversee maintenance and improvement contracts across a social housing portfolio. The successful candidate will be responsible for the effective procurement, management, and performance monitoring of responsive repairs, planned works, voids, and capital projects. This role requires a strong focus on service quality, regulatory compliance, value for money, and delivering high levels of customer satisfaction for residents. Key Responsibilities 1. Contract Management & Delivery Manage responsive repairs, planned maintenance, voids, and capital works contracts. Ensure contractors meet agreed KPIs, service standards, and financial targets. Monitor quality through inspections, audits, and performance reviews. Lead regular contract review meetings and implement performance improvement plans where required. 2. Procurement & Compliance Support procurement exercises in line with Public Contracts Regulations and internal policies. Prepare specifications, scopes of works, and tender documentation. Ensure all contracts comply with health & safety legislation, CDM Regulations, and relevant housing standards. Monitor contractor compliance with safeguarding, equality, and data protection requirements. 3. Financial Control & Budget Management Manage contract budgets and forecast expenditure. Review and approve valuations, variations, and invoices in line with delegated authority levels. Deliver value for money through effective cost control, financial oversight, and benchmarking. 4. Resident & Stakeholder Engagement Act as the key liaison between contractors, internal teams, and residents. Resolve escalated complaints relating to repairs and maintenance services. Promote high standards of customer service and clear, proactive communication. 5. Risk & Performance Management Identify, manage, and mitigate operational and financial risks. Ensure compliance with regulatory standards and governance requirements. Support internal and external audit processes. Person Specification Essential Experience -Demonstrable experience managing maintenance or asset management contracts within social housing, local authority, or housing association environments. -Strong knowledge of responsive repairs and planned maintenance programmes. -Experience managing contractor performance against KPIs and SLAs. -Proven budget management experience. Essential Knowledge -Public procurement regulations and processes. -Housing health & safety compliance, including CDM Regulations. -Social housing regulatory framework. -Principles of contract law and contract administration. Qualifications HNC/HND or Degree in Construction, Building Surveying, or related discipline.
SITE SUPERVISOR Location: Grantham Type: Full-time Permanent Salary: £36,000 - £38,000 per annum plus company van Our client, a leading social housing contractor, is seeking an experienced Supervisor to oversee maintenance and repair works across their housing contracts. This is a fantastic opportunity for someone with a strong background in social housing and property maintenance to step into a key leadership role. The Role: Supervising operatives and subcontractors delivering responsive and planned maintenance. Ensuring works are carried out to the highest standards, within agreed timescales and budgets. Carrying out quality checks and site inspections. Coordinating with tenants, housing officers, and the wider client team. Managing health & safety compliance across sites. Supporting the Project Manager in delivering KPIs and contract targets. About You: Proven supervisory experience within social housing maintenance or construction. Strong knowledge of repairs, voids, and planned works. Excellent leadership and organisational skills. Confident communicator, able to build strong relationships with both operatives and tenants. Understanding of health & safety and compliance within housing. IT literate with experience using works management systems. Desirable Qualifications: SSSTS / SMSTS Trade background (e.g., plumbing, carpentry, electrical) beneficial First Aid at Work certification email - (url removed)
27/02/2026
Full time
SITE SUPERVISOR Location: Grantham Type: Full-time Permanent Salary: £36,000 - £38,000 per annum plus company van Our client, a leading social housing contractor, is seeking an experienced Supervisor to oversee maintenance and repair works across their housing contracts. This is a fantastic opportunity for someone with a strong background in social housing and property maintenance to step into a key leadership role. The Role: Supervising operatives and subcontractors delivering responsive and planned maintenance. Ensuring works are carried out to the highest standards, within agreed timescales and budgets. Carrying out quality checks and site inspections. Coordinating with tenants, housing officers, and the wider client team. Managing health & safety compliance across sites. Supporting the Project Manager in delivering KPIs and contract targets. About You: Proven supervisory experience within social housing maintenance or construction. Strong knowledge of repairs, voids, and planned works. Excellent leadership and organisational skills. Confident communicator, able to build strong relationships with both operatives and tenants. Understanding of health & safety and compliance within housing. IT literate with experience using works management systems. Desirable Qualifications: SSSTS / SMSTS Trade background (e.g., plumbing, carpentry, electrical) beneficial First Aid at Work certification email - (url removed)
Multi Trade Operative - Plumbing or Carpentry Focus Location: Kent Rate: 23.62 per hour (Umbrella) We are seeking an experienced Multi Trade Operative with a strong plumbing or carpentry bias to join a dynamic maintenance and property services team. The role involves carrying out responsive repairs, void works, property MOTs, and general maintenance across a portfolio of properties. Voids experience is highly desirable. Key Responsibilities Carry out high-quality work within your primary trade and assist with secondary trades where required. Maintain and replenish materials stock, recording usage accurately. Order specialist materials and minimise wastage. Complete all required paperwork, including job tickets, PDA entries, reports, and vehicle logs. Ensure the safe and effective use of tools, plant, and company vehicles. Conduct risk assessments and adhere strictly to Health & Safety regulations. Supervise apprentices if assigned and ensure the quality of their work. Present a professional image in corporate workwear and act as an ambassador for the company at all times. Meet appointments with tenants and aim to complete work first time wherever possible. Essential Requirements NVQ Level 3 or equivalent City & Guilds qualification in a relevant trade, or demonstrable experience. Substantial experience in the building industry, with expertise in your primary trade and familiarity with a secondary trade. Strong knowledge of Health & Safety legislation and good time management skills. Excellent customer service, communication, and interpersonal skills. Full driving licence (company van provided). Desirable CSCS Site Operative card or equivalent. Voids experience in either plumbing or carpentry. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
26/02/2026
Contract
Multi Trade Operative - Plumbing or Carpentry Focus Location: Kent Rate: 23.62 per hour (Umbrella) We are seeking an experienced Multi Trade Operative with a strong plumbing or carpentry bias to join a dynamic maintenance and property services team. The role involves carrying out responsive repairs, void works, property MOTs, and general maintenance across a portfolio of properties. Voids experience is highly desirable. Key Responsibilities Carry out high-quality work within your primary trade and assist with secondary trades where required. Maintain and replenish materials stock, recording usage accurately. Order specialist materials and minimise wastage. Complete all required paperwork, including job tickets, PDA entries, reports, and vehicle logs. Ensure the safe and effective use of tools, plant, and company vehicles. Conduct risk assessments and adhere strictly to Health & Safety regulations. Supervise apprentices if assigned and ensure the quality of their work. Present a professional image in corporate workwear and act as an ambassador for the company at all times. Meet appointments with tenants and aim to complete work first time wherever possible. Essential Requirements NVQ Level 3 or equivalent City & Guilds qualification in a relevant trade, or demonstrable experience. Substantial experience in the building industry, with expertise in your primary trade and familiarity with a secondary trade. Strong knowledge of Health & Safety legislation and good time management skills. Excellent customer service, communication, and interpersonal skills. Full driving licence (company van provided). Desirable CSCS Site Operative card or equivalent. Voids experience in either plumbing or carpentry. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Multi Trade Operative - Plumbing or Carpentry Focus Location: Surrey Rate: 23.62 per hour (Umbrella) We are seeking an experienced Multi Trade Operative with a strong plumbing or carpentry bias to join a dynamic maintenance and property services team. The role involves carrying out responsive repairs, void works, property MOTs, and general maintenance across a portfolio of properties. Voids experience is highly desirable. Key Responsibilities Carry out high-quality work within your primary trade and assist with secondary trades where required. Maintain and replenish materials stock, recording usage accurately. Order specialist materials and minimise wastage. Complete all required paperwork, including job tickets, PDA entries, reports, and vehicle logs. Ensure the safe and effective use of tools, plant, and company vehicles. Conduct risk assessments and adhere strictly to Health & Safety regulations. Supervise apprentices if assigned and ensure the quality of their work. Present a professional image in corporate workwear and act as an ambassador for the company at all times. Meet appointments with tenants and aim to complete work first time wherever possible. Essential Requirements NVQ Level 3 or equivalent City & Guilds qualification in a relevant trade, or demonstrable experience. Substantial experience in the building industry, with expertise in your primary trade and familiarity with a secondary trade. Strong knowledge of Health & Safety legislation and good time management skills. Excellent customer service, communication, and interpersonal skills. Full driving licence (company van provided). Desirable CSCS Site Operative card or equivalent. Voids experience in either plumbing or carpentry. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
26/02/2026
Contract
Multi Trade Operative - Plumbing or Carpentry Focus Location: Surrey Rate: 23.62 per hour (Umbrella) We are seeking an experienced Multi Trade Operative with a strong plumbing or carpentry bias to join a dynamic maintenance and property services team. The role involves carrying out responsive repairs, void works, property MOTs, and general maintenance across a portfolio of properties. Voids experience is highly desirable. Key Responsibilities Carry out high-quality work within your primary trade and assist with secondary trades where required. Maintain and replenish materials stock, recording usage accurately. Order specialist materials and minimise wastage. Complete all required paperwork, including job tickets, PDA entries, reports, and vehicle logs. Ensure the safe and effective use of tools, plant, and company vehicles. Conduct risk assessments and adhere strictly to Health & Safety regulations. Supervise apprentices if assigned and ensure the quality of their work. Present a professional image in corporate workwear and act as an ambassador for the company at all times. Meet appointments with tenants and aim to complete work first time wherever possible. Essential Requirements NVQ Level 3 or equivalent City & Guilds qualification in a relevant trade, or demonstrable experience. Substantial experience in the building industry, with expertise in your primary trade and familiarity with a secondary trade. Strong knowledge of Health & Safety legislation and good time management skills. Excellent customer service, communication, and interpersonal skills. Full driving licence (company van provided). Desirable CSCS Site Operative card or equivalent. Voids experience in either plumbing or carpentry. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Multi Trade Operative - Plumbing or Carpentry Focus Location: Milton Keynes Rate: 23.62 per hour (Umbrella) We are seeking an experienced Multi Trade Operative with a strong plumbing or carpentry bias to join a dynamic maintenance and property services team. The role involves carrying out responsive repairs, void works, property MOTs, and general maintenance across a portfolio of properties. Voids experience is highly desirable. Key Responsibilities Carry out high-quality work within your primary trade and assist with secondary trades where required. Maintain and replenish materials stock, recording usage accurately. Order specialist materials and minimise wastage. Complete all required paperwork, including job tickets, PDA entries, reports, and vehicle logs. Ensure the safe and effective use of tools, plant, and company vehicles. Conduct risk assessments and adhere strictly to Health & Safety regulations. Supervise apprentices if assigned and ensure the quality of their work. Present a professional image in corporate workwear and act as an ambassador for the company at all times. Meet appointments with tenants and aim to complete work first time wherever possible. Essential Requirements NVQ Level 3 or equivalent City & Guilds qualification in a relevant trade, or demonstrable experience. Substantial experience in the building industry, with expertise in your primary trade and familiarity with a secondary trade. Strong knowledge of Health & Safety legislation and good time management skills. Excellent customer service, communication, and interpersonal skills. Full driving licence (company van provided). Desirable CSCS Site Operative card or equivalent. Voids experience in either plumbing or carpentry. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
26/02/2026
Contract
Multi Trade Operative - Plumbing or Carpentry Focus Location: Milton Keynes Rate: 23.62 per hour (Umbrella) We are seeking an experienced Multi Trade Operative with a strong plumbing or carpentry bias to join a dynamic maintenance and property services team. The role involves carrying out responsive repairs, void works, property MOTs, and general maintenance across a portfolio of properties. Voids experience is highly desirable. Key Responsibilities Carry out high-quality work within your primary trade and assist with secondary trades where required. Maintain and replenish materials stock, recording usage accurately. Order specialist materials and minimise wastage. Complete all required paperwork, including job tickets, PDA entries, reports, and vehicle logs. Ensure the safe and effective use of tools, plant, and company vehicles. Conduct risk assessments and adhere strictly to Health & Safety regulations. Supervise apprentices if assigned and ensure the quality of their work. Present a professional image in corporate workwear and act as an ambassador for the company at all times. Meet appointments with tenants and aim to complete work first time wherever possible. Essential Requirements NVQ Level 3 or equivalent City & Guilds qualification in a relevant trade, or demonstrable experience. Substantial experience in the building industry, with expertise in your primary trade and familiarity with a secondary trade. Strong knowledge of Health & Safety legislation and good time management skills. Excellent customer service, communication, and interpersonal skills. Full driving licence (company van provided). Desirable CSCS Site Operative card or equivalent. Voids experience in either plumbing or carpentry. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Location: Chelmsford Salary: 25,168 per annum Contract: Up to 15 month FTC (Full-Time) We are looking for an Operational Admin Support for up to a 15 month fixed term contract to provide effective and efficient administrative support to all Homes and Places teams in the delivery of an effective planned maintenance, repairs, modernisation, compliance, grounds and voids service Liaise with colleagues to achieve excellent customer service, meet business objectives and provide an effective support service to all Operations teams. What you'll be doing Provide administrative support to the Planner Supervisor, Planning and Logistics team and other Operational teams within Homes and Places as required, including the administration of the call-out process for DLO teams. Take ownership of managing historic and suspended repairs, liaising with Planners and Supervisors to resolve the outstanding repairs. Update and maintain CHP records/information systems in line with data protection requirements, to ensure accurate and easily accessible data, attending update meetings as required. Take ownership of incoming queries and action accordingly with guidance from the Planner Supervisor and relevant Supervisors and Managers. Collaborate with colleagues to support a range of Operations-related projects and activities to meet key performance indicators (KPIs), provide team cover, drive value for money (VfM) and achieve continuous improvement. Provide regular progress reports to the Planner Supervisor in relation to service delivery. What we are looking for Evidence of competence in administrative processes / procedures. High level of computer literacy including a good working knowledge of Microsoft Office packages (Word, Excel and Outlook). Experience of working in a customer focused environment. Able to prioritise work and manage conflicting deadlines. Able to work flexibly, as a member of a team. Please note the office expectancy of this role is as follows: Will be required to be office based for the first 6 months for training, before adopting a hybrid working pattern which is then expected to be office based for 3 out of the 5 days a week. Benefits The salary for this post will be 25,168 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment. Role closes: 11th March
26/02/2026
Contract
Location: Chelmsford Salary: 25,168 per annum Contract: Up to 15 month FTC (Full-Time) We are looking for an Operational Admin Support for up to a 15 month fixed term contract to provide effective and efficient administrative support to all Homes and Places teams in the delivery of an effective planned maintenance, repairs, modernisation, compliance, grounds and voids service Liaise with colleagues to achieve excellent customer service, meet business objectives and provide an effective support service to all Operations teams. What you'll be doing Provide administrative support to the Planner Supervisor, Planning and Logistics team and other Operational teams within Homes and Places as required, including the administration of the call-out process for DLO teams. Take ownership of managing historic and suspended repairs, liaising with Planners and Supervisors to resolve the outstanding repairs. Update and maintain CHP records/information systems in line with data protection requirements, to ensure accurate and easily accessible data, attending update meetings as required. Take ownership of incoming queries and action accordingly with guidance from the Planner Supervisor and relevant Supervisors and Managers. Collaborate with colleagues to support a range of Operations-related projects and activities to meet key performance indicators (KPIs), provide team cover, drive value for money (VfM) and achieve continuous improvement. Provide regular progress reports to the Planner Supervisor in relation to service delivery. What we are looking for Evidence of competence in administrative processes / procedures. High level of computer literacy including a good working knowledge of Microsoft Office packages (Word, Excel and Outlook). Experience of working in a customer focused environment. Able to prioritise work and manage conflicting deadlines. Able to work flexibly, as a member of a team. Please note the office expectancy of this role is as follows: Will be required to be office based for the first 6 months for training, before adopting a hybrid working pattern which is then expected to be office based for 3 out of the 5 days a week. Benefits The salary for this post will be 25,168 Per Annum. Learning and development opportunities Healthcare cash plan Robust employee reward and recognition programme Free and confidential Employee Assistance Programme CHParticipate volunteering programme Competitive pension scheme 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum. 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at CHP. Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment. Role closes: 11th March
Job Type: Disrepair and Inspections Manager Location : Redhill Surrey Salary: £55k Role Purpose: To manage the effective delivery of complex and escalated repairs projects on time, within cost targets, and to the desired standard, working closely with internal and external stakeholders to ensure repairs and maintenance processes are managed effectively and that CLIENTS liabilities are met. Key Relationships: Repairs Delivery Manager, Voids Manager, Repairs Team Leaders, Asset Manager, Asset Data and Quality Manager; Customer Services Manager Wider inspection, surveying and delivery team, including contractors. Housing Teams. Essential Role-Specific Knowledge, Skills, and Experience: CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) Knowledge and experience of the Construction or Maintenance Industry. Contract and financial management skills. Relevant technical qualifications, or ability to progress via CPD. Knowledge and experience of technical aspects of the contracts managed. Full UK driving licence and ability to travel. An excellent understanding of health and safety and CDM, and how it applies to your job Project management, financial and commercial understanding An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions Ability to advise trade staff and contractors about technical repairs solutions Ability to analyse data to formulate improvement plans. Key Outputs: To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. To jointly control and report on a £2m budget. To manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. To liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. To support Clients complaints procedure for the team and investigate and resolve complaints. Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. To work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. To have responsibility for the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. To support and own complex cases where required. Key Performance Indicators: Customer satisfaction with last repairs and overall service Time to repair, right first time, service productivity Complaints & related compensation If this role is of interest to you, please apply now !
25/02/2026
Full time
Job Type: Disrepair and Inspections Manager Location : Redhill Surrey Salary: £55k Role Purpose: To manage the effective delivery of complex and escalated repairs projects on time, within cost targets, and to the desired standard, working closely with internal and external stakeholders to ensure repairs and maintenance processes are managed effectively and that CLIENTS liabilities are met. Key Relationships: Repairs Delivery Manager, Voids Manager, Repairs Team Leaders, Asset Manager, Asset Data and Quality Manager; Customer Services Manager Wider inspection, surveying and delivery team, including contractors. Housing Teams. Essential Role-Specific Knowledge, Skills, and Experience: CIOB or BSc in Building Surveying or HNC/HND, or RICS formal qualification or qualification in progress (or Equivalent) Knowledge and experience of the Construction or Maintenance Industry. Contract and financial management skills. Relevant technical qualifications, or ability to progress via CPD. Knowledge and experience of technical aspects of the contracts managed. Full UK driving licence and ability to travel. An excellent understanding of health and safety and CDM, and how it applies to your job Project management, financial and commercial understanding An assertive and pro-active approach to resolving technical and people issues and identifying improvements or resolutions Ability to advise trade staff and contractors about technical repairs solutions Ability to analyse data to formulate improvement plans. Key Outputs: To lead and manage a team of inspectors and surveyors ensuring close liaison between office-based staff and the mobile trades teams. To jointly control and report on a £2m budget. To manage a small team of inspectors, providing leadership for the team to ensure that staff develop their skills and are supported, but that there is also a strong culture of respect, performance and productivity. Ensure the delivery of appropriate surveying, inspection and remedial works, both in reaction to repairs and complaints, but also to include preventative inspections and works. All carried out to time, cost, quality and budget. Ensure that service users (tenants and leaseholders) are fully consulted about proposed works and remain engaged throughout the works and to satisfactory completion. To liaise closely with internal stakeholders to communicate repairs performance, identify opportunities for improving the effectiveness of the service and implementing these improvement plans effectively. To support Clients complaints procedure for the team and investigate and resolve complaints. Support the overall process of the repairs service by ensuring the team carry out quality pre and post inspections. To work collaboratively with the surveyors within the team and the Asset Manager to ensure the full range of surveying duties are delivered, including Estate Inspections, TDI surveys, mutual exchanges etc. To have responsibility for the damp and mould process, ensuring the surveyors carry out correct diagnosis before handover for remedial works. To support and own complex cases where required. Key Performance Indicators: Customer satisfaction with last repairs and overall service Time to repair, right first time, service productivity Complaints & related compensation If this role is of interest to you, please apply now !
I am currently working with one of my local authority clients who are looking to bring on board an Interim Repairs & Maintenance Lead, a senior operat ional manager responsible for overseeing four core housing maintenance workstreams: voids, disrepair, damp and mould, and day-to-day responsive repairs . The postholder drives performance, budget control, contractor management, and service quality across all four areas, ensuring statutory compliance (including health and safety and asbestos regulations) while delivering a customer-focused service. They manage complex cases, resolve escalated complaints, monitor KPIs, and use data to inform future investment and service improvements. This would be paid on a daily rate of (Apply online only) per day and the client would be looking to bring them on board for 6 months (with a strong likelihood of extension) . They are looking to interview ASAP, so if you are interested, please apply with your CV above.
23/02/2026
Contract
I am currently working with one of my local authority clients who are looking to bring on board an Interim Repairs & Maintenance Lead, a senior operat ional manager responsible for overseeing four core housing maintenance workstreams: voids, disrepair, damp and mould, and day-to-day responsive repairs . The postholder drives performance, budget control, contractor management, and service quality across all four areas, ensuring statutory compliance (including health and safety and asbestos regulations) while delivering a customer-focused service. They manage complex cases, resolve escalated complaints, monitor KPIs, and use data to inform future investment and service improvements. This would be paid on a daily rate of (Apply online only) per day and the client would be looking to bring them on board for 6 months (with a strong likelihood of extension) . They are looking to interview ASAP, so if you are interested, please apply with your CV above.