13 jobs found

Administrator Property Administrator / Administration Assistant / Property Management Assistant - Leading Property Business / Bristol / Training provided Are you a proven Administrator, Property Administrator, Lettings Assistant or Assistant Property Manager looking for a career with a leading property brand in Bristol (Westbury on trym)? Are you looking for a leading employer that can offer structured training, qualifications and career development? Are you looking for an employer that values its workforce and offers excellent benefits and reward? Overview Our client, a UK Top 20 Residential Management client (voted great places to work UK) known for its exceptional training, is seeking a highly organised Administration Assistant to join their established team in Bristol (Westbury-on-Trym). This is a dedicated back-office support role perfect for a proven administrator seeking career stability and professional development within the Property sector. Whats on offer? Leading brand company with extensive benefits Excellent career progression including funded qualifications Excellent working environment and team Flexible working hours / hybrid options (after training) 28k basic (depending on experience) + Benefits (regular reviews) 25 Days Holiday + Bank Holidays + Birthday leave Monday to Friday only - 37.5 hours per week Duties Include (full training provided): Service Charge Administration: Supporting the team with document management and data input relating to annual budgets and service charge accounts. Contractor & Maintenance Coordination: Efficiently organising, scheduling, and tracking external contractors for essential repairs and reactive maintenance. Data Management: Accurate data entry and maintenance using the in-house CRM and property management software. Customer/Tenant Liaison: Responding promptly and professionally to general customer/tenant queries via email, providing clear administrative support . Compliance & Documentation: Managing lease-related documents, processing insurance claims, and ensuring organised document filing. Financial Administration: Assisting with budget controls and processing invoices. Office/Diary Support: General office support, diary management, and managing key releases. Experienced Required: Proven Administration Experience: A minimum of 2+ years experience in a busy Office Support, Administrative Assistant, or Coordinator role. IT Proficiency: High proficiency in the Microsoft Office Suite (Word, Excel, Outlook) and proven experience using CRM or Database Management Systems . Soft Skills: Exceptional attention to detail, highly organized, and strong written and verbal communication skills ( Customer Service excellence ). Mindset: A strong desire to build a long-term career in the stable and regulated UK Property Management sector. Desired (But Not Essential) : Previous exposure to the Leasehold, Property, or Housing related sectors. If you are an experienced Administrator, Office Coordinator, or Administration Assistant looking to secure a new and exciting career path with a leading UK property firm, please apply today. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Block Manager Basic salary £30,000 to £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. We are seeking a proactive and organised Block Manager with 1 to 2 years experience in Residential Block Management to join our team. The successful candidate will be responsible for managing a portfolio of residential blocks, ensuring the highest standards of maintenance, compliance, and customer service are upheld. A full driving licence and own vehicle are essential, as this role involves regular site visits and attendance at meetings across various locations. Block Manager Act as the primary point of contact for freeholders, leaseholders, and residents, providing professional advice and support on all block management matters. Manage and coordinate maintenance and repair works, liaising with contractors and the in-house maintenance team to obtain quotes, issue work orders, and ensure works are completed to a high standard and within budget. Oversee planned and reactive maintenance, ensuring all works are completed in a timely and cost-effective manner. Conduct regular block inspections to identify maintenance requirements, health and safety risks, and compliance issues, and produce detailed inspection reports. Manage service charge budgets for each block, including setting annual budgets, monitoring expenditure, and ensuring all costs are properly allocated and recoverable. Review financial reports in collaboration with the accounts team to ensure accuracy and assist with year-end reconciliations. Assist in the preparation and administration of Section 20 consultation notices and oversee major works projects, ensuring statutory compliance and effective communication with all stakeholders. Liaise with surveyors, contractors, and consultants as required for major works, ensuring projects are delivered on time, within scope, and to specification. Ensure all properties within your portfolio comply with current health and safety, fire safety, and other statutory regulations. Maintain accurate records and documentation, including contracts, insurance policies, inspection reports, and communication logs. Manage supplier and contractor relationships, ensuring high standards of service, value for money, and adherence to company policies. Assist with AGMs, EGMs, and residents meetings, including the preparation of agendas, minutes, and follow-up on agreed actions. Handle insurance claims and liaise with brokers and loss adjusters where necessary. Oversee parking management, including permit allocation and resolution of related queries. Proactively identify and escalate risks, disputes, or complex issues to your Line Manager in a timely manner. Provide exceptional customer service to clients and residents, maintaining the company s reputation for professionalism and responsiveness. Block Manager Minimum of 1 to 2 years experience in Residential Block Management. Strong understanding of relevant legislation including health and safety and leasehold compliance. Excellent communication and interpersonal skills, with a customer-focused approach. Ability to manage multiple tasks effectively and work both independently and as part of a team. Proficient in Microsoft Office and property management software. Full driving licence and access to own car (essential). Block Manager Highly organised and detail oriented. Proactive problem-solver with a practical approach. Strong commitment to providing exceptional client service. Professional, approachable, and a strong team player. Block Manager Basic salary £30,000 - £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.

We are currently recruiting for a Project Contracts Manager to work on a full time and permanent basis for our client based in Birmingham. Salary: Circa 50,000 per annum Hours: Monday to Friday - 9am until 5:30pm with 30min unpaid break Company Benefits 25 holiday days plus Bank Holidays 5K car allowance Company Events Dress down Friday's Professional development and training opportunities As Project Contract Manager , you will be the go-to person for making sure everything runs smoothly across multiple sites. Overseeing the execution of contracts, managing site operations, and ensuring the seamless progress of installation projects. You will have a good understanding of making adaptations to a person's home. Key Responsibilities: Project manage and track KPIs Conduct on-site surveys to gather essential information. Obtain signed contracts and choices paperwork after receiving purchase order from the Birmingham City Council. Collaborate with Sales Managers and, when necessary, accompany Occupational Therapists and surveyors during site visits. Work closely with the Contracts Coordinator to schedule jobs within the fitters' schedule. Collaborate on the procurement of non-standard items with the Contracts Coordinator. Place orders for standard items required for on-site jobs. Ensure all Health and Safety paperwork is on-site, filled in, and adhered to during project works. Take responsibility for the overall safety and compliance of the site during installations. Oversee the running of installations on-site, coordinating deliveries and managing the schedule. Handle any additional or unforeseen works, providing photos and scheduling costings in collaboration with the Contracts Coordinator. Provide regular updates on the system regarding installation progress. Upload progress photos and maintain communication with the office and stakeholders. Liaise with fitters, sub-contractors, and other team members to ensure smooth project execution. Obtain completion paperwork from the site and pass it on to the Admin Assistant for processing. Handle add-ons and omissions for final costings and invoicing. Cultivate and maintain relationships with suppliers. Contribute to the identification and on boarding of new suppliers. Address and resolve any site issues reported to the office promptly. Take charge as the point of contact for both the office and service users/families during installations. Provide pricing and maintain profit margins on additional and unforeseen works. Collaborate on final invoicing and cost assessments. If you have come from an adaptation background, with strong organisational skills, effective communication, and a proactive approach to problem-solving then please apply! For more information, please call Rebecca on (phone number removed). S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Hexagon Group are delighted to be working with a well-established property advisory organisation in their search for an Assistant Building Manager to support the management of an impressive, multi-tenanted property in Newcastle City Centre, spanning over 100,000 sqft of prime office space. In this role, you'll support the Building Manager with the day-to-day running of the property, ensuring it runs efficiently and provides an excellent occupier experience. You'll act as a key point of contact for tenants, coordinate hard and soft services, monitor contractor performance, and ensure all maintenance and health and safety requirements are met. You'll also assist with purchase orders, invoices, service charge budgets, tenant events, and contribute to the building's ESG initiatives to drive sustainability and engagement. This role would suit someone currently working as a Facilities Coordinator who's ready to step up, or an existing Assistant Building Manager looking to gain exposure to a prestigious, high-profile asset. Ideally, you will have experience working for a managing agent, possess a solid understanding of health and safety (preferably supported by an IOSH qualification), and be able to demonstrate strong interpersonal and customer service skills. In return, our client is offering a competitive salary up to 34,000, along with a generous benefits package, ongoing training and genuine opportunities for career progression. They are committed to supporting your development and ensuring you continue to grow within the business.

Block Manager Basic salary £30,000 to £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. We are seeking a proactive and organised Block Manager with 1 to 2 years experience in Residential Block Management to join our team. The successful candidate will be responsible for managing a portfolio of residential blocks, ensuring the highest standards of maintenance, compliance, and customer service are upheld. A full driving licence and own vehicle are essential, as this role involves regular site visits and attendance at meetings across various locations. Block Manager Act as the primary point of contact for freeholders, leaseholders, and residents, providing professional advice and support on all block management matters. Manage and coordinate maintenance and repair works, liaising with contractors and the in-house maintenance team to obtain quotes, issue work orders, and ensure works are completed to a high standard and within budget. Oversee planned and reactive maintenance, ensuring all works are completed in a timely and cost-effective manner. Conduct regular block inspections to identify maintenance requirements, health and safety risks, and compliance issues, and produce detailed inspection reports. Manage service charge budgets for each block, including setting annual budgets, monitoring expenditure, and ensuring all costs are properly allocated and recoverable. Review financial reports in collaboration with the accounts team to ensure accuracy and assist with year-end reconciliations. Assist in the preparation and administration of Section 20 consultation notices and oversee major works projects, ensuring statutory compliance and effective communication with all stakeholders. Liaise with surveyors, contractors, and consultants as required for major works, ensuring projects are delivered on time, within scope, and to specification. Ensure all properties within your portfolio comply with current health and safety, fire safety, and other statutory regulations. Maintain accurate records and documentation, including contracts, insurance policies, inspection reports, and communication logs. Manage supplier and contractor relationships, ensuring high standards of service, value for money, and adherence to company policies. Assist with AGMs, EGMs, and residents meetings, including the preparation of agendas, minutes, and follow-up on agreed actions. Handle insurance claims and liaise with brokers and loss adjusters where necessary. Oversee parking management, including permit allocation and resolution of related queries. Proactively identify and escalate risks, disputes, or complex issues to your Line Manager in a timely manner. Provide exceptional customer service to clients and residents, maintaining the company s reputation for professionalism and responsiveness. Block Manager Minimum of 1 2 years experience in Residential Block Management. Strong understanding of relevant legislation including health and safety and leasehold compliance. Excellent communication and interpersonal skills, with a customer-focused approach. Ability to manage multiple tasks effectively and work both independently and as part of a team. Proficient in Microsoft Office and property management software. Full driving licence and access to a car (essential). Block Manager Highly organised and detail oriented. Proactive problem-solver with a practical approach. Strong commitment to providing exceptional client service. Professional, approachable, and a strong team player. Block Manager Basic salary £30,000 - £35,000. Monday to Thursday 9.00am to 6.00pm, Friday 9.00am to 5.00pm. Kings Permanent Recruitment for Estate Agents hits 19 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Steve King on LinkedIn.

Role: Assisting The Technical Director in managing and overseeing all working drawings and the timely production of Construction Documentation (CONDOC) in line with Building Regulations NHBC and all statutory legal and Company requirements, prior to start on site. In addition to controlling any changes made to initial plans / drawings. In Liaison with the Technical Director provision of M&E design co-ordination including utilities, lifts/ventilation and drainage, steel-work and structural designs, sales plans and servicing and liaison with SAP assessor. To assist the Technical Director in discharging of Planning Conditions, submission and discharge of Building Regulation Conditions. Participating in project design review meetings for evaluating progress, identifying resolution measures where necessary, taking corrective action and assisting in providing technical back up throughout the build period. Producing tender packs, Technical reports on their existing live sites. Support the Technical Director in researching and implementing new procedures, construction methods, materials and details to improve efficiency and cost effectiveness of the design and construction process. Update Standards Detail Library to ensure consistent and up to date approach. Procurement: To assist the Technical Director in Procurement, co-ordination and management of consultants with evaluation and review of services. General: To assist the Technical Director in the management of information flow to all relevant parties within prescribed timescales using defined company-wide systems, procedures and processes. Health & Safety: Knowledge, understanding and implementation of CDM Health and Safety regulations. General: Strive to continually improve themselves, their work, their department and the business. Be accountable for personal development through the PDR process seeking out opportunities to learn new skills. Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work. Undertakes other duties and responsibilities as specified by the Line Manager which are commensurate with the level of the post and to work as part of a mutually supportive Construction department. About the Company/Client/Project: Offering high quality homes in sought after locations; our client is an award winning company that has been building homes for over 40 years. Requirements including certificates and qualifications: Experience/Skills: Previous experience working within for a residential house builder. In-depth knowledge of CAD. Knowledge of other design packages desirable (Photoshop, JPA designer, sketch-up). Ability to prepare SAP Assessments and obtain PEA's / EPC's desirable. Strong Mathematical ability. Ability to draw freehand with an accurate eye for detail. Ability to visualise objects in three dimensions. Practical and methodical approach with good analytical skills. Ability to design and interpret the designs and technical demands of others desirable. Excellent communication skills, both oral and written. Team player whilst able to work independently. Ability to work under pressure and to deadlines. Relevant qualifications: BTEC HND/HNC in Design or Construction. To apply for this exciting opportunity please send an up to date CV with contact details on to (url removed) or give me a call on (phone number removed) and ask for Bill

Role: Assisting The Technical Director in managing and overseeing all working drawings and the timely production of Construction Documentation (CONDOC) in line with Building Regulations NHBC and all statutory legal and Company requirements, prior to start on site. In addition to controlling any changes made to initial plans / drawings. In Liaison with the Technical Director provision of M&E design co-ordination including utilities, lifts/ventilation and drainage, steel-work and structural designs, sales plans and servicing and liaison with SAP assessor. To assist the Technical Director in discharging of Planning Conditions, submission and discharge of Building Regulation Conditions. Participating in project design review meetings for evaluating progress, identifying resolution measures where necessary, taking corrective action and assisting in providing technical back up throughout the build period. Producing tender packs, Technical reports on their existing live sites. Support the Technical Director in researching and implementing new procedures, construction methods, materials and details to improve efficiency and cost effectiveness of the design and construction process. Update Standards Detail Library to ensure consistent and up to date approach. Procurement: To assist the Technical Director in Procurement, co-ordination and management of consultants with evaluation and review of services. General: To assist the Technical Director in the management of information flow to all relevant parties within prescribed timescales using defined company-wide systems, procedures and processes. Health & Safety: Knowledge, understanding and implementation of CDM Health and Safety regulations. General: Strive to continually improve themselves, their work, their department and the business. Be accountable for personal development through the PDR process seeking out opportunities to learn new skills. Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work. Undertakes other duties and responsibilities as specified by the Line Manager which are commensurate with the level of the post and to work as part of a mutually supportive Construction department. About the Company/Client/Project: Offering high quality homes in sought after locations; our client is an award winning company that has been building homes for over 40 years. Requirements including certificates and qualifications: Experience/Skills: Previous experience working within for a residential house builder. In-depth knowledge of CAD. Knowledge of other design packages desirable (Photoshop, JPA designer, sketch-up). Ability to prepare SAP Assessments and obtain PEA's / EPC's desirable. Strong Mathematical ability. Ability to draw freehand with an accurate eye for detail. Ability to visualise objects in three dimensions. Practical and methodical approach with good analytical skills. Ability to design and interpret the designs and technical demands of others desirable. Excellent communication skills, both oral and written. Team player whilst able to work independently. Ability to work under pressure and to deadlines. Relevant qualifications: BTEC HND/HNC in Design or Construction. To apply for this exciting opportunity please send an up to date CV with contact details on to (url removed) or give me a call on (phone number removed) and ask for Bill

Previous experience in a similar role desirable, but we are looking for someone hungry for development, who is ambitious and motivated to broaden their experience and progress in their career to gain an engineering or other qualification. We need a competent individual who is prepared to take responsibility, work pro-actively and autonomously but report to The Technical Manager and Development Engineer in a close-knit team. A good attitude to hard work, a methodical and meticulous approach to detail but with a flexible approach to problem solving - an excellent manager of priorities to meet the changing needs of the business. The role: A broad role within the technical team, with involvement in all stages of the development cycle. Feasibility, reports, planning, design, drawings, approvals, tracking and prioritising to meet the needs of the business. A dynamic role, providing an excellent service and advice to all other departments. Essential skills / experience: Working knowledge of AutoCAD in construction. An understanding of House Building / construction / development cycle. Coordination of trackers, to ensure programme requirements are met. Reporting to The Technical Manager and Development Engineer weekly. Desirable skills / experience: Knowledge of The Building Regulations and NHBC / LABC Warranty standards Civil Engineering design – Highways / Drainage / Internal Drainage Board / Levels and setting out Briefing, instruction and review of geotechnical reports. Planning process / applications / discharge of conditions Appointment and coordination of consultants reports for planning and building regulation applications. Utilities. Provision of comparable quotations to Commercial. Coordination of design through to start on site. Experience of Anglian Water Inflow system advantageous. Technical Approvals / Consents / Section Agreements and coordination through the stages to adoption / vesting. Roads and Sewers / pump stations. Review of specialist design proposals e.g floors, joists, trusses etc. Collation of information for project handover to commercial / construction. Please call Charlie on (phone number removed) to discuss

Are you an Experienced Senior Engineer looking to join a Tier 1 Contractor on the largest Civil Engineering project in the UK from Birmingham to London. Our Client one of the Main JV's on HS2 is looking for Senior Engineers with a strong background on multi million pound Highway schemes including Smart Motorways Benefits: A competitive Day Rate Paid. Monday to Friday 9-5 hours. Good working Environment.Description of Activities to be undertaken: Planning during pre-construction phase Ensure timely delivery and sign off for CDM Control Points in advance of works Review and approve SSOWs, Plans etc Co-ordinate subcontractors TM requirements, permit to dig Supervise construction activities Subcontractor management - all aspects Attend weekly & monthly meetings as required by the Work Package Manager, reporting and assisting project controls function. Liaise with Area Wide Coordinator within the sector to coordinate the interface between packages and MWCC scope. Participate in design reviews to ensure understanding and then ensuring the works are constructed in accordance with the design. Promote safety culture and ensure the compliance of the H&S requirements by the team and the supply chain. Promote a quality culture and ensure that compliance of the WI requirements are met and recorded. Liaise with Functional Departments to achieve the work package objectives. Provide support to the Commercial Team with the information of Commercial notifications (EWNs, CENs, CEs & GN) Liaise with L & P to understand land access issues for the relevant package. Review and approve, support and monitor Subcontractor's Permit to Break Ground and other permits relating to services. Coordinate Traffic Management requirements for the works package, including supporting the Consent applications. Embed, manage, co-ordinate and discharge U&A commitments. Support the subcontractor to determine and deliver their U&A commitments Report on U&A compliance and discharge to the Integration Manager/ U&A Manager Ensure any evidence required for U&A compliance is collated for each site in an appropriate manner Audit Subcontractor U&A compliance Understand the process, evidence and documentation required to facilitate Completion. Be aware of the Code of Construction Practice and the Environmental Minimum Standards and how they apply while delivering works. IT competency including proficient use of Outlook, Excel, Word as a minimum.Minimum Qualifications Needed for Role Degree in Civil Engineering or similar 5+ years' experience working within a similar environmentIf the above is suitable Apply Online or Call Lee on (phone number removed) Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

I am currently looking for a Technical Coordinator for a fantastic housebuilder. The role will be to Assist the Technical Manager to achieve the departments operating responsibilities for all stages of the design process including statutory approvals, and to optimise the scope and requirements of the project providing cost effective and technically accurate design solutions in line with the Company Design Programme to maximise ROI. Key Result Areas Design: Assisting the Technical Manager in managing and overseeing all working drawings and the timely production of Construction Documentation (CONDOC) in line with Building Regulations NHBC and all statutory legal and Company requirements, prior to start on site. In addition to controlling any changes made to initial plans / drawings. In Liaison with the Technical Manager provision of M&E design coordination including utilities, lifts/ventilation and drainage, steelwork and structural designs, sales plans and servicing and liaison with SAP assessor. To assist the Technical Manager in discharging of Planning Conditions, submission, and discharge of Building Regulation Conditions. In addition, all Agency Employees are expected to work within the terms of their contract of employment and adhere to the company policies and procedures Participating in project design review meetings for evaluating progress, identifying resolution measures where necessary, taking corrective action, and assisting in providing technical back up throughout the build period. Support the Technical Manager in researching and implementing new procedures, construction methods, materials, and details to improve efficiency and cost effectiveness of the design and construction process. Update Standards Detail Library to ensure consistent and up to date approach. Procurement: To assist the Technical Manager in Procurement, co-ordination, and management of consultants with evaluation and review of services. General: To assist the Technical Manager in the management of information flow to all relevant parties within prescribed timescales using defined companywide systems, procedures, and processes. Health & Safety: Knowledge, understanding and implementation of CDM Health and Safety regulations. General: Strive to continually improve themselves, their work, their department, and the business. Be accountable for personal development through the PDR process seeking out opportunities to learn new skills. Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work.Undertakes other duties and responsibilities as specified by the Line Manager which are commensurate with the level of the post and to work as part of a mutually supportive Construction department

Vistry Group brings together the energy and talents of Bovis Homes, Linden Homes and Vistry Partnerships (formerly Galliford Try Partnerships). With developments from Northumberland to Cornwall and Cheshire to Norfolk, Vistry Group will be delivering around 12,000 homes a year across the country, this makes us one of the top five housebuilders in the UK. We are a real powerhouse of a business with a focus on delivering for our people, our customers, our clients, our contractors and our shareholders. Our Story: Bovis Homes and Linden Homes are award-winning brands that make up the housebuilding arm of Vistry Group. With a focus on the customer, they strive to deliver quality homes and service, creating thriving, sustainable communities in the process. The biggest assets for both Bovis and Linden are their people, with teams with specialist skills and experience that span multiple disciplines. We are also proud to have collectively achieved 5 star HBF status. In a Nutshell: As our Customer Service Coordinator you will deal with customer concerns received by telephone or written communication and co-ordinate and administer all activities in a timely and professional manner, delivering the Vistry commitment to the customer journey. What we would like from you: Key Responsibilities - Keep purchaser's plot file information up to date. Keep purchasers, Customer Service Manager, and Subcontractors up to date at all times as appropriate. Record receipt of all purchaser's correspondence and respond within 24 hours. Record receipt of all purchaser's telephone calls and return a courtesy call on the same day. Issue instructions to Sub-contractors. Monitor and update NHBC claims if appropriate. Assist cost monitoring. Follow up all outstanding remedial works and take appropriate action to ensure works wherever possible are completed within a 28 day period. Record dates of customer visits and log all defects identified. Carry out all necessary calls in relation to the customer journey. Keep data system up to date at all times. Carry out general administrative duties. Work directly with Customer Service Manager to assist management of large scale works. Review, as appropriate, materials required and raise orders as appropriate. Produce accurate and timely job sheets for sub-contractors. Chase sub-contractors as appropriate to ensure target dates are met. Issue contra charge notifications to sub-contractors. Competencies - 5 GCSE's or equivalent including Maths & English Previous experience working within a similar environment Good understanding of Microsoft Office, Excel, Outlook Ability to handle complaints and difficult situations Good planning and organisations skills Problem solving and decision making skills A polite, tactful and assertive attitude Patience and calmness under pressure Excellent communications skills Good team working skills Behave in line with our values A commitment to work as required to meet the needs of the businessDesirable: NVQ levels 3 & 4 in customer services Experience working for a residential house builder ideally within the customer facing environment Good understanding of building regulations and legal obligations. The Good Stuff: Vistry Homes is a fast paced and exciting place to work. We offer our employees multiple opportunities to learn, develop and nurture successful careers with us. Some of our key benefits include… Competitive salary and package 28 days holiday plus the option to buy or sell up to 5 days Private Healthcare Sharesave scheme Support with a professional membership Inclusion and diversity are paramount to us here at Vistry Group - we firmly believe that this culture nurtures stronger performances across the wider business. All of our applicants and employees are treated fairly and respectfully, regardless of any protected characteristic/s. If you require assistance with regards to reasonable adjustments during your application process with us, then please do not hesitate to contact us - we will always be happy to help

To provide streetworks administration management in accordance with business operations and TMA/NRWSA, you will be integral in the successful application of our works management system for Gas Pipe Replacement. To provide support to field operations in managing a fully optimised workforce, meeting service performance standards and deadlines. Ensuring compliance with all elements of Streetworks legislation through effective management of Notices, Permits and other documents and requirements as set out or prescribed in the appropriate Codes of Practice, processes or procedures. This will be delivered by ensuring all works received for MRP Delivery are noticed and permits raised and managed through to close out within legislative timescales. Streetworks information is to be accurately communicated, ensuring schedule changes are reflected within the system to enabling effective planning and reliable status reporting. They will adhere to GSOP standards, while ensuring all key dependencies are in place to actively avoid S74 & FPN charges. Responsibilities Key responsibilities include : * Submission of all appropraite Street Works Notices and Permits, via EToN or client interface to ensure all MRP works are compliant with legislation and appropriate permit scheme conditions. * Liaise with operations, bus companies & LA’s to arrange bus stop/parking bay suspensions, road closures, use of portable traffic signals etc as per TM requirements * Liaise with Pre-Construction Teams to ensure streetworks information is included in work packs * Liase with Planning Teams to ensure streetworks information is included in programmes. * Attend the weekly Planning and Scheduling meeting along with the Operations Planner and Site Managers to advise on notice start and end dates and progress. * Manage requests for extensions/amendments required to notices/permits. * Monitoring real time on site/off site information and highlighting concerns * Monitoring Comments and Challenges received from Local Highway Authority * Status reporting for Streetworks deliverables including status updates, data quality, impact of Schedule Change requests & approvals. * Liaison with Local Authorities, provide information and data for persons attending LA co-ordination meetings attending such meetings when requested * Receive, action and investigate all S74, FPN and other failure charges closing them out and providing information to Streetworks Technical Support for inclusion in MI. * Planning management of defects for works completed by appropriate MRPCell , arrange notices / permits if required * To carry out any other duties appropriate for a job of this nature.Day to day management of client expectations whilst promoting the value we bring. * Comply with the change notification process, highlighting changes as they occur and esculating when they have a cost or programme impact Essential Experience Good working knowledge of NRSWA 1991, Permit Schemes and thier common requirements. Good working knowledge of ETON Streetworks management Systems (i.e Symology / SAP

Senior Customer Care Coordinator (New Build Residential) Nottingham £Salary up to £22,000 & Package JCN/75139 My Client is a Top National Housing Developer who is seeking a permanent Senior Customer Care Coordinator to join their Customer Care team in their Nottingham office. Main Responsibilities * Ensure all calls received into the department are answered professionally and courteously and issues logged appropriately. * Maintain the relevant Customer Service log/monitor. * Provide administrative support for the Department, such as, handling and responding to all customer correspondence, collate site/sales paperwork, filing, etc. * Liaise between sub-contractors and the division to ensure maintenance requests are carried out, check invoices and forward for payment. Arrange contra-charges where necessary. * Liaise with Buying department - order materials as and when required. * Co-ordinate schedule of work for the maintenance team. * Support the department to ensure any issues that arise post-exchange are effectively and efficiently dealt with. * Carry out other appropriate ad hoc duties as and when required. Key Skills * Interpersonal skills and a professional attitude to work * Previous experience working for a residential developer * Excellent Verbal and written communication skills * Experience of planning, organizing and prioritising workloads * Self-motivated Excellent package for the right candidate is on offer, with an immediate start. A competitive salary + Benefits (dependant on experience). Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Due to the vast amount of applications that we receive, it is not possible for us to contact all applicants, therefore only suitable Candidates will be contacted. Linsco are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence