22 jobs found

Asset Surveyor Location: Cardiff Job Type: Permanent Salary: 36,500 - 39,755 per annum About the Opportunity In partnership with a leading Cardiff housing provider, Panoramic Associates is recruiting for two Asset & Decarbonisation Surveyors who will play a pivotal role in delivering quality, affordable, and safe homes to over 1,500 residents. This is an exciting opportunity to join an organisation committed to: Building and maintaining quality homes Developing and delivering reliable services Working collaboratively with local communities Building long-term partnerships that make a real difference If you're passionate about asset management, sustainability, and improving residents' lives, this role offers the perfect blend of technical challenge and social purpose. The Role Working within the Asset team , you'll be responsible for overseeing the delivery of: Aids and adaptations (Physical Adaptation Grants - PAG) Planned and reactive maintenance Decarbonisation and retrofit works across the portfolio You'll work collaboratively with tenants, contractors, and internal teams to ensure all works meet statutory requirements, manufacturer guidance, and resident expectations. Key Responsibilities: Asset & Programme Management: Manage planned, decarbonisation, and void works, ensuring timely, high-quality delivery aligned with statutory and manufacturer requirements Oversee ordered works through a planned programme including pre and post inspections Support the implementation of the decarbonisation and asset management strategy Physical Adaptation Grants (PAG): Lead administration of PAG works to ensure tenants receive a high-quality experience Deliver quick and efficient PAG works to support void lets where required Carry out site inspections, surveys, and measurements to support design work Support the Senior Surveyor with grant claims for relevant projects (PAG, ORP) Contractor & Stakeholder Management: Engage with external contractors to procure and manage work demonstrating value for money Work closely with neighbourhood officers and teams to coordinate service delivery Ensure compliance with procurement policies and procedures Technical & Compliance: Ensure all works comply with statutory requirements and organisational policies Stay current with industry trends, regulations, and best practice Assist in delivery of the maintenance service during colleague absences The Person We're looking for someone who combines technical knowledge with a collaborative, solution-focused approach. Essential: Qualifications & Knowledge: HNC/HND in building or construction (or working towards) Understanding of the "big six" safety compliance areas Working knowledge of CDM Regulations 2015 Knowledge of WHQS/HHSRS/Disrepairs and Renting Homes legislation Understanding of Control of Asbestos Regulations Knowledge of Welsh Government Building Regulations Understanding of PAS2035 requirements Experience: Contractor management and managing programmes of work Working within the housing association sector in Wales (desirable) Full UK driving licence and access to a vehicle Next Steps If this sounds like the right fit for you, apply today or contact Lola Balogun at Panoramic Associates for a confidential discussion. Even if this role isn't quite the right match, we still want to hear from you - we often have other opportunities that may align with your skills, career goals, and location.

A Housing Association is currently looking for an officed based Senior Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to our "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Manage landlord repair requests through Workwise ensuring work is completed to the residents satisfaction. Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management. Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record This role is 100% based in the office. This roles pays £22.27 PAYE umbrella rate £29.45 Essential Must have a consistent work history as a Senior Housing Officer within Social Housing Excellent communicator Must be immediately available or on short notice and able to start circa the 17th of November

Job Title: Senior Asset Surveyor Team: Assets and Sustainability Service: Property Responsible to: Property Investment Manager Job Summary The role is responsible for the day-to-day management of Ongo s commercial, land, and non-domestic asset portfolio, including corporate buildings and offices, ensuring facilities management services meet required standards through both internal teams and external providers. It involves leading infrastructure works, managing contractors, and overseeing the Property Officer(s) and Stock Surveyor teams. The role will be responsible for leading adaptations and tenant alteration applications. The postholder also supports the Home Ownership and Legal teams with estate-related legal matters and disputes, while using asset management systems to report on performance and financial viability (net present value) across the portfolio. Benefits of working with Ongo include: 30 days paid holiday plus bank holidays and your birthday off Exceptional leave 15 hours per year paid volunteering Annual pay review Mileage reimbursement at 46p per mile Free parking (pass provided) No sick days voucher 9.5% pension contribution (Aviva) 3x salary life assurance policy Enhanced maternity/paternity pay Simply Health package (including Pro-counselling for family members) Housing Perks Agile working Home working equipment provided Local gym discounts Discounts at Costa and Starbucks (town centre) Car lease scheme Main Responsibilities Lead the day-to-day oversight of Ongo s commercial, land, and non-domestic assets, including corporate buildings, ensuring legal, financial, and operational compliance. Manage property adaptations and Disabled Facilities Grant activity, liaising with occupational therapists and local authorities to ensure compliant and effective delivery. Act as lead contact for legal matters related to land ownership, transfers, disposals, lease negotiations and insurance claims, including Right to Buy/Acquire schemes and planning obligations. Oversee maintenance and legal issues related to land ownership and infrastructure assets such as playgrounds, pumping stations, lighting, and amenity spaces, communal electrical supplies, including legacy stock transfer complexities. Lead the delivery of stock condition surveys and Housing Health and Safety Rating System (HHSRS) assessments through internal staff and external contractors, ensuring timely, accurate data collection and hazard remediation. Lead on tenant/leaseholder alteration requests, service charge disputes, and repeat repairs, using asset data to inform capital works and value-for-money decisions. Manage energy usage, the portfolio of solar panels, communications infrastructure, and broadband rollout across Ongo assets, ensuring compliance with building safety and commercial agreements. Line manage staff, manage contractors, coordinate building maintenance, interpret legislation, and develop new processes to improve service delivery, budget control, and legal risk management. Maintain strong relationships with tenants, contractors, legal teams, and public bodies, providing professional advice and representing Ongo at meetings and consultations. The post holder will be expected to be aware of safeguarding vulnerable adults and children and report any concerns via Ongo s Safeguarding policies and procedures. Undertake any other duties as appropriate to the role level. Skills, Competence, Experience Required Building Surveying qualification (BSc, HND, HNC etc or equivalent) Desirable with willingness to work towards if not held At least 5 years working in a Surveying or Asset Management capacity within the Housing sector Experience with Asset Management and Housing Management systems Knowledge of the Social Housing Sector and awareness of its regulation Working knowledge of HHSRS and willingness to gain qualifications if not already held. Ability to supervise and train Stock surveyors. Previous stock condition surveying experience (Minimum 2 years) Working knowledge of Building regulations, in particular, Part M Ability to recognize service inefficiencies and put forward recommendations for improvement Ability to communicate difficult decisions in a caring and constructive way Excellent written and verbal communication skills including reporting and presenting High level of customer care skills and dedicated to the provision of quality service Proven ability to manage a team of staff Ability to balance conflicting priorities to meet deadlines Full driving license and daily access to a vehicle CLOSING DATE FOR APPLICATIONS MONDAY 17 NOVEMBER

We're recruiting a proactive and compassionate Sheltered Housing Officer. This is a fully on-site role (5 days per week), providing hands-on housing and tenancy management support to older and vulnerable residents living in sheltered housing schemes. You'll play a key part in maintaining safe, supportive, and well-managed housing environments - ensuring residents can sustain their tenancies, access the right support, and enjoy the best possible quality of life. The Role Deliver an enhanced tenancy and estate management service tailored to the needs of older and vulnerable residents. Work as part of a dedicated sheltered housing team to provide a proactive and person-centred housing management service. Regularly inspect schemes to ensure communal areas are safe, clean, and well maintained, reporting and monitoring repairs as needed. Coordinate with the voids and property teams to manage the rehousing process - from inspections to viewings and new tenancy sign-ups. Support residents to sustain their tenancies, access welfare benefits, and manage rent accounts - taking early action to prevent arrears. Identify and report any tenancy breaches, such as antisocial behaviour, illegal occupation, or subletting, escalating appropriately. Facilitate social activities and community events that promote wellbeing and reduce isolation within sheltered schemes. Work closely with support and care providers, local services, and voluntary organisations to meet residents' individual needs. Respond effectively to emergencies and ensure compliance with health, safety, and safeguarding procedures at all times. Gather and maintain accurate data on tenancy, void, and housing performance, supporting service improvement and resident satisfaction. Key Requirements Previous experience in housing management, supported housing, or a customer-facing role involving older or vulnerable clients. Strong understanding of tenancy management, rent arrears prevention, and housing legislation. Knowledge of safeguarding principles and experience raising alerts or working with vulnerable residents. Excellent organisational and communication skills - able to manage multiple priorities and engage sensitively with residents. Confident using IT systems to record, update, and retrieve housing information accurately. Self-motivated, empathetic, and adaptable, with a genuine commitment to improving residents' quality of life. Ability to work on-site across sheltered schemes five days a week, responding to resident needs and operational priorities. Educated to GCSE/NVQ Level 3 or equivalent; a housing qualification would be advantageous. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We're recruiting a proactive and resident-focused Housing Support Officer to join a busy Housing Management service. This is a varied, hands-on role supporting tenants, maintaining safe and welcoming neighbourhoods, and ensuring homes and estates are managed efficiently. You'll be the operational heartbeat of the team-providing frontline resident support, managing key administrative processes, and assisting Housing Officers in delivering an excellent service to residents across the borough. The Role Building positive relationships with tenants and supporting a strong, responsive housing service. Manage the team mailbox, providing initial responses or escalating enquiries where appropriate, including MASH enquiries. Support the completion and filing of Introductory Tenancy Audits, ensuring compliance and timely record keeping. Assist with tenancy management administration, including audits, renewals, and tenancy papers. Gather and prepare information and chronologies for medium and high-level tenancy cases to support legal action where required. Support the Housing Management team with onsite compliance checks and ensuring appointments are booked promptly when passed for assistance. Take ownership of estate inspection coordination, ensuring issues are logged, actions completed, and repairs followed up. Provide diary management and appointment scheduling support for the team. Offer housing and transfer advice to residents over the phone and in person, providing clear and accurate guidance. Support with estate-based management tasks, including contractor liaison, neighbourhood management plans and decant arrangements for repairs. Update and maintain accurate tenancy data across Northgate and NECDM systems, supporting Housing Officers in data management and case updates. Assist with monthly data reporting on neighbourhood performance, ensuring information is accurate and submitted on time. Provide administrative support to ensure smooth delivery of services and excellent resident experience across the Housing Management function. Key Requirements Experience in a housing, customer service, or administrative support role within a public sector or social housing environment. Strong interpersonal and communication skills with the ability to handle sensitive enquiries from tenants and residents. Excellent organisational skills, with the ability to manage multiple priorities and maintain attention to detail. Confident using Microsoft Office, Outlook, Excel, and housing management systems (e.g. Northgate / NECDM - training provided). Comfortable working in a fast-paced, hybrid role involving both office-based administration and estate visits. Ability to produce accurate records, reports, and documentation for audits and legal proceedings. A collaborative team player with a positive, proactive attitude and commitment to delivering excellent service to residents. Full UK driving licence would be ideal but not essential What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We are seeking a committed and experienced Senior Housing Officer to join a Housing Services team within a forward-thinking local authority in Devon. This is a vital role responsible for the day-to-day management of the Council's residential housing stock, primarily a block of 9 self-contained flats used for emergency accommodation. You'll play a key role in delivering high-quality housing management and tenancy support services, ensuring safe, compliant, and well-maintained homes for those experiencing homelessness. Working closely with the housing advice team, you'll support residents to stabilise their lives and move on to long-term, sustainable accommodation. Key responsibilities include: Managing tenancy sign-ups, terminations, rent accounts and low-level arrears. Conducting property inspections, fire safety and compliance checks. Liaising with contractors for responsive repairs and maintenance. Supporting tenants with tailored support plans and signposting to relevant services. Who we're looking for: You will be an empathetic and resilient housing professional with a strong background in tenancy and property management, ideally within temporary or social housing. You'll have sound knowledge of housing legislation, safeguarding, and compliance, with excellent communication and organisational skills. Essential requirements: Experience working with vulnerable or homeless households. Confidence in managing tenancies independently. Strong IT skills and accurate record-keeping. Full UK driving licence and access to a vehicle for site visits. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).

I am currently recruiting for a multi-company group specialises in maintenance, compliance, and retrofit services with a growing national footprint. They are currently looking for a Compliance Manager Overall Duties of the role: The Compliance Manager will oversee all statutory and regulatory compliance within the social housing portfolio, ensuring that properties and services meet health and safety standards, legal requirements, and industry best practices. This includes managing compliance across areas such as gas safety, electrical safety, fire safety, asbestos, water hygiene, and lift maintenance. Accountability's/Responsibilities: Lead the development, implementation, and monitoring of compliance policies and procedures across the housing stock. Ensure compliance with statutory obligations, including Health & Safety at Work Act, Building Safety Act, Housing Health and Safety Rating System (HHSRS), and all relevant sector-specific regulations. Oversee regular audits and inspections, ensuring that all remedial actions are recorded, tracked, and completed in a timely manner. Manage contracts and performance of external contractors delivering compliance-related services (e.g. gas servicing, fire risk assessments). Maintain accurate compliance records and provide regular reports to senior management, the board, and regulatory bodies. Work with asset management, repairs, and housing teams to embed a compliance-focused culture. Act as the main point of contact for regulators such as the Regulator of Social Housing and the Health and Safety Executive (HSE). Lead on internal investigations and reporting for incidents related to non-compliance or safety breaches. Manage and develop a team of compliance officers or coordinators, where applicable. Skills & Experience: Essential: Proven experience in a compliance, health & safety, or asset management role within the social housing or property management sector. Detailed knowledge of relevant housing and building safety legislation and best practice. Experience in policy development and audit processes. Desirable: Relevant professional qualification ( NEBOSH, IOSH, CIH). Experience using compliance or asset management systems (e.g. Keystone, Northgate). RG Setsquare is acting as an Employment Agency in relation to this vacancy.

Job Title: Building Surveying Manager Contract Type: Temporary / Interim to Perm potentially Hours: Full-time, 35 hours per week Location: Ipswich Job Overview We are seeking an experienced and motivated Building Surveying Manager to lead the delivery of a high-quality, customer-focused professional surveying service. The postholder will manage a team of Chartered Surveyors and technical officers, overseeing the maintenance, refurbishment, and major capital improvement programmes for the Council's housing stock. The role is responsible for ensuring compliance with statutory requirements, health and safety regulations, and delivering projects to time, cost, and quality standards. You will play a key leadership role in driving service improvements, ensuring value for money, and maintaining safe, well-managed homes across the borough. Key Responsibilities Lead and manage a team of Chartered Building Surveyors and technical officers, ensuring effective allocation, monitoring, and appraisal of workloads. Oversee responsive repairs, planned maintenance, and capital improvement programmes. Provide technical leadership on complex building, structural, and compliance-related issues. Manage significant budgets, procurement processes, and contractor performance to achieve best value. Undertake feasibility studies, specifications, and tender documentation for building works, including compliance with CDM Regulations. Carry out and oversee building surveys, condition inspections, and disrepair investigations. Ensure all works comply with health and safety, environmental, and building regulations. Lead service improvement initiatives and implement innovative solutions to enhance housing services. Represent the Council at senior forums, meetings, and liaise with councillors and external stakeholders. Prepare reports, policies, and strategies to support the Housing Service's strategic objectives. Candidate Requirements Degree or equivalent qualification in Building Surveying or a related discipline . Chartered Membership of RICS or equivalent professional body (or working towards). Minimum of 5 years' post-qualification experience managing housing maintenance and improvement programmes. Proven leadership and project management experience within a local authority, housing association, or similar environment. Strong understanding of building legislation, CDM Regulations, H&S, and contract management . Excellent stakeholder management, communication, and problem-solving skills. Proficient in Microsoft Office, CAD , and asset management software. Desirable Management qualification (DMS or equivalent). NEBOSH or IOSH Managing Safely certification. Experience working in a Local Authority or Registered Provider environment.

We're recruiting an experienced and customer-focused Housing Officer to deliver a high-quality tenancy and estate management service. This role plays a vital part in ensuring residents live in safe, well-maintained homes while receiving the support they need to sustain their tenancies and thrive in their communities. You'll be joining a team committed to continuous improvement, with a focus on proactive tenancy management, resident engagement, and maintaining compliance with housing standards and regulations. The Role Deliver an efficient and consistent housing management service across general needs properties, ensuring residents receive a positive and responsive experience. Act as the first point of contact for tenancy-related matters including rent arrears, tenancy breaches, ASB, and estate management issues. Carry out tenancy visits, audits, and estate inspections to maintain property standards, identify risks, and support compliance with health and safety legislation. Manage low and medium-level ASB cases, developing action plans and working closely with partner agencies to resolve issues. Work proactively to prevent tenancy fraud, abandonment, and illegal occupation through regular checks and investigations. Support residents to access appropriate services, signposting to welfare, safeguarding, or support agencies where necessary. Collaborate with the Asset Management and Repairs teams to ensure communal areas and estates are maintained to a high standard. Work closely with internal teams to ensure compliance with gas, fire, and electrical safety checks, and assist with decant processes where required. Engage with residents and communities to build strong relationships, encouraging feedback and involvement in improving services. Keep accurate case records and ensure all actions are completed in line with policy and procedures. Key Requirements Proven experience in housing or tenancy management, preferably within a local authority or housing association. Strong understanding of housing legislation, tenancy management, and safeguarding practices. Excellent communication and interpersonal skills, with the ability to manage challenging situations empathetically and professionally. Strong organisational skills with the ability to prioritise workload and meet deadlines in a fast-paced environment. Confident working independently and collaboratively within a team setting. Proficiency in Microsoft Office and housing management systems (experience with Orchard/MRI Enterprise preferred). Full UK driving licence and access to a vehicle required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel this job matches your skills but not the rate, location, or seniority, please send us your CV anyway. We regularly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your career. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Compliance Manager Property Services FRA, M&E & Gas Up to £55,000 Plus Package Our client, a growing construction contractor who operate nationally, are looking to add an experienced Compliance Manager to one of their long term frameworks in Berkshire. They provide R&M, planned maintenance, FRA and compliance solutiosn to local authorities and housing associations across the UK. Within this particular role, you would be responsible for the compliance workstreams which will include Fire Safety, M&E, Legionella & Gas. Accountabilities/Responsibilities: Lead the development, implementation, and monitoring of compliance policies and procedures across the housing stock. Ensure compliance with statutory obligations, including Health & Safety at Work Act, Building Safety Act, Housing Health and Safety Rating System (HHSRS), and all relevant sector-specific regulations. Oversee regular audits and inspections, ensuring that all remedial actions are recorded, tracked, and completed in a timely manner. Manage contracts and performance of external contractors delivering compliance-related services (e.g. gas servicing, fire risk assessments). Maintain accurate compliance records and provide regular reports to senior management, the board, and regulatory bodies. Work with asset management, repairs, and housing teams to embed a compliance-focused culture. Act as the main point of contact for regulators such as the Regulator of Social Housing and the Health and Safety Executive (HSE). Lead on internal investigations and reporting for incidents related to non-compliance or safety breaches. Manage and develop a team of compliance officers or coordinators, where applicable. Skills & Experience: Essential: Proven experience in a compliance, health & safety, or asset management role within the social housing or property management sector. Detailed knowledge of relevant housing and building safety legislation and best practice. Strong project management and contractor management skills. Excellent analytical and reporting abilities. Experience in policy development and audit processes. Having an ability to create a strong working environment, where everyone is working as a team to achieve targets and goals on the contract, as well as being able to build strong relationships with the client and your team members. This is an excellent opportunity to join an established and reputable business. My client are offering an excellent salary & package and benefits. If this role is of interest please apply or contact Danny Mangan. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer

Job Title: Senior Estate Manager - Social Housing Location: South East London Rate: 32 - 41 per hour Contract: Temporary Start Date: ASAP About the Role: We are currently recruiting on behalf of a well-established local authority/housing association for an experienced Senior Estate Manager to join their housing services team in South East London . This is an excellent opportunity for a seasoned housing professional to take ownership of multiple estates and lead estate services to the highest standard. As Senior Estate Manager, you will be the key contact for estate-related issues across a defined patch, ensuring properties, communal areas, and the wider estate environment are safe, well-maintained, and responsive to resident needs. Key Responsibilities: Manage a portfolio of estates across South East London, ensuring a high-quality housing management service is delivered. Conduct regular estate inspections, identifying and resolving any issues related to repairs, cleanliness, ASB, grounds maintenance, and communal safety. Work closely with contractors and internal teams to ensure service standards and KPIs are met or exceeded. Handle complex tenancy management issues, including anti-social behaviour (ASB), neighbour disputes, and breaches of tenancy agreements. Liaise with residents, leaseholders, and resident associations to respond effectively to enquiries and complaints. Monitor service charge budgets and ensure value for money in all estate-related services. Lead or support on projects related to estate regeneration, major works, or service improvements. Provide leadership and support to junior estate officers or neighbourhood staff (if applicable). Ensure all activity complies with health & safety, safeguarding, and housing regulation standards. Requirements: Proven experience in a senior housing/estate management role within the public or social housing sector. In-depth knowledge of tenancy management, estate inspections, contractor liaison, and resident engagement. Strong understanding of housing legislation, health and safety compliance, and safeguarding. Excellent communication, negotiation, and conflict resolution skills. Ability to work autonomously and manage multiple priorities effectively. Full UK driving licence and access to a vehicle (preferred but not essential). Why Apply? Competitive hourly rate of 32- 41 per hour , paid weekly. Opportunity to work with a respected housing provider making a real difference in the community. Dynamic and collaborative working environment with scope for ongoing assignments. How to Apply: If you're an experienced housing professional ready for your next challenge in estate management, apply today with your updated CV.

We are currently seeking three dynamic and proactive Housing Solutions Officers to join a forward-thinking Management Service team of a Local Authority. This role is pivotal in ensuring that the private rented sector meets the needs of residents by providing high-quality Temporary Accommodation (TA) and Private Rented Housing Services. With a portfolio of almost 4,000 homes, you'll be at the forefront of helping residents transition from temporary accommodation into sustainable private housing solutions. As a Housing Solutions Officer, you'll manage a diverse range of responsibilities, from addressing housing queries, complaints, and anti-social behaviour (ASB), to ensuring properties meet required standards and supporting tenants in finding long-term housing solutions. This is a fantastic opportunity for ambitious individuals with a passion for customer service and a commitment to improving housing outcomes for residents. Key Responsibilities Resident Support: Provide housing advice and solutions to households in temporary accommodation, addressing a range of issues including complaints, disrepair, and ASB. Property Management: Oversee the maintenance of temporary accommodation, ensuring it meets required standards, and coordinate repairs and inspections as needed. Tenancy Management: Handle all aspects of tenancy issues, including investigating complaints, managing tenancy-related disputes, and working in partnership with other services to resolve problems. Housing Solutions: Proactively assist residents in moving from temporary accommodation to private rented housing, offering tailored support and advice to ensure successful transitions. Partnership Collaboration: Work closely with internal teams and external partners to deliver a seamless service, ensuring that tenancy issues are addressed collaboratively and effectively. Communication & Reporting: Maintain accurate records of all interactions, updates, and outcomes, using strong written and verbal communication skills to keep all stakeholders informed. About You Experience: Proven experience in homelessness, housing management, or a working knowledge of housing law and homelessness legislation is essential. Skills: Excellent written and verbal communication skills, strong IT proficiency, and the ability to work both independently and as part of a team. Problem Solving: A proactive approach to finding creative and innovative solutions to local housing challenges, with a focus on delivering outstanding customer service. Flexibility: Ability to manage multiple priorities and work in a fast-paced environment, demonstrating resilience and adaptability to meet residents' needs. Teamwork: A collaborative mindset, capable of working inclusively within a team and partnering with various stakeholders to deliver comprehensive housing solutions. Why Apply? This is an exciting opportunity to join a progressive team that is making a tangible difference in the lives of residents. If you're passionate about housing, enjoy problem-solving, and are ready to take on a rewarding challenge, we'd love to hear from you. You'll have the chance to work in a dynamic environment where your contributions will have a direct impact on improving housing services and outcomes for the community. If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Case Management Officer NW London 20p/h Housing and Repairs Main Purpose of the job: To provide advice, as requested by officers, on individual decisions to ensure that they are in line with the policy, statute and case-law relating to the service area supported and, where case outcomes require it, make suggestions to relevant officers that will help ensure that their future decisions are consistent with policy, statute and case law. To provide information that contributes to the improvement of the customer experience by ensuring all information relating to progress and outcomes of cases are properly recorded in a timely manner. To provide an efficient and responsive case management service, ensuring that all reviews, complaints, appeals and senior level MP/member enquiries for the service area supported are dealt with in accordance with legislation and Council policy, and in compliance with statutory and corporate deadlines. To ensure that all stakeholders, especially the MP, councillor and/or customer, are regularly updated on progress in addressing the issues raised until they reach a satisfactory conclusion, communicating decisions and raising any operational matters arising from case outcomes to relevant officers. To liaise with the Council's Legal Department and client's legal representatives to agree decisions, discuss matters of law and interpretation, draft affidavits and attend court wherever necessary. To provide customers with advice that promotes self-help and the provision of value added services. To represent the supported service area on matters arising from the casework both within and outside the Council, including at court and at public meetings and by attending relevant stakeholder forums and joint working groups as required Looking for someone to start immediately

Full Time (35 hours per week) Based in Dorchester, Dorset (Hybrid) Overview: Our client is seeking an experienced Senior Housing Officer to join their team managing temporary accommodation. The successful candidate will have a strong background in housing and property management, specifically within temporary accommodation and homelessness services. Key Responsibilities: Housing Management: Oversee the day-to-day management of temporary accommodation provided by the council. Client Interaction: Liaise with vulnerable clients, including those who are homeless or street homeless, and manage challenging behaviours including aggression and antisocial conduct. Staff Supervision: Manage and support front-line staff in delivering housing services. Tenancy and License Management: Handle tenancy and license agreements, ensuring compliance and managing breaches such as antisocial behaviour. Void Management: Oversee void properties to ensure they are reoccupied efficiently. Repairs and Maintenance: Coordinate repairs and maintenance to ensure properties meet required standards. Required Experience and Qualifications: Experience: Minimum of 3 years in front-line housing management. Education: Preferably a qualification from the Chartered Institute of Housing. Skills: Strong background in managing vulnerable clients and dealing with homelessness issues. Certifications: Standard DBS check required. We offer: 24 hour one on one specialist consultant based within your geographical area 4Recruitment Services Employee Benefits Programme Our own dedicated payroll support ensuring you get the full benefits of your payment Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Amber Debens on (phone number removed)

Senior Estimator – Roofing & Cladding Glasgow £50,000 - £65,000 (Package Negotiable) About An amazing opportunity to join an established facility services company, providing Inspection & Surveying, Building Maintenance, and Industrial services to both the public and private sectors. The ideal candidate will have extensive Roofing & Cladding knowledge in Rope Access Work, Cladding replacement and repairs, Metal Roof Sheeting, Flat Roofing, Building Maintenance, Asbestos removal, and Warehouse Roofing. Information on the role * Managing a project from set-up to handover and evaluation * Manage and ensure team are complying with project specification * Track and report at weekly client update meetings * Planning of resources, including materials, labour, and sub-contractors * Liaise with Site Safety Officer to ensure all standards are maintained * Liaise with the client on KPI development and implementation * Manage and maintain all H&S requirements * Produce & present tenders for new projects * Produce accurate take offs for projects * Produce and update of procurement schedules for all projects * Prepare the required documents to issue to subcontractors to enable them to tender effectively for works packages * Assist in the financial appraisal of new opportunities * Work closely with architects and other professionals What we’d like from you * Proven Estimating experience in Industrial Roofing Projects * Extensive Roofing & Cladding experience * Exceptional written and spoken English skills * Self-motivated personality * Attention to detail with a right first-time attitude * Organisation and time management skills What’s in it for you * Company pension * 28 days holiday * Competitive salary If this opportunity sounds like something of interest, please email Oliver (@) huntermasonconsulting .com

PERMANENT ROLE!! Head of Strategic Asset Management  Pay Rate: £59,754- £64,866 per annum Security Clearance: DBS CV Deadline: 13/05/2022 16:00 Interview Process: TBC Start Date: 15/05/2022 PERMANENT ROLE!! Location: Bracknell - Home Flex/Agile Key Objectives of the role 1. To lead the Council’s approach to managing all its assets including time sensitive programming and management of redevelopment of all sites to support the delivery of the Council’s Transformation Programme ensuring that the Council’s assets are able to deliver the new ways of working and service design models of services for the Council, the community and public at large. 2. To lead and manage the re-procurement of commissioning a multi-disciple design team to design and deliver on behalf of the Council. 3. Managing the delivery of significant complex and multiple level construction projects across the Council taking decisions on the most appropriate method of delivery for each project. 4. To lead and manage the Construction and Maintenance teams which provide professional building services functions across all directorates within the Council. 5. To provide policy and performance support to the department. 6. To provide programme and project management support to other local councils and partner agencies to maximise income generation opportunities for the Council. 7. To provide advice and support to the Assistant Director: Property and associated corporate working groups The main duties and responsibilities of the post-holder are to: 1. To develop the Council’s policy for asset management and monitor the performance of its buildings. 2. To report and advise Directors, senior officers and Members across Directorates in the Council on all construction and technical related matters including taking decisions on types of construction methods and materials within the context of impact on programme/project delivery timescales and costs. 3. To lead and manage the Construction & Maintenance team in accordance with professional practice to deliver the Council’s objectives. 4. Set management objectives and allocate resources to ensure that the section meets its objectives, actions, performance indicators and budgets and manage its overall performance. 5. Contribute to the Departmental Management Team co-ordinating advice on divisional services, business planning and corporate policies to ensure the department is able to deliver practical and customer focussed services. 6. Appoint, lead and manage external consultants as when required in line with procurement processes. 7. Implement and enforce all relevant Health and Safety standards relating to construction. 8. Lead, manage, monitor and report on annual budgets of all capital projects: overall budget between £15m - £35m per annum, an annual repairs budget of £1m per annum and £3m schools and planned maintenance budget. 9. Oversee the management of building and building services maintenance, including: the timely completion of repairs and servicing in accordance with the building maintenance repairs and service contracts; managing the section’s computerised maintenance repairs and planned maintenance system; ensuring all repairs and servicing effected by contractors is in accordance with all Health and Safety Legislation; managing the issuing of works orders, ensuring they are in line with Bracknell Forest Council’s Procurement Procedures and the section’s QA procedures; the preparation and prioritising of maintenance programmes; specifying and administering appropriate works or programmes of works for reactive and planned maintenance; being responsible for the design of construction works, specifically in relation to maintenance projects. 10. To represent and deputise for the Assistant Director: Property at corporate officer meetings, relevant meetings with outside bodies and when required Member/Officer Working Groups and Committees. 11. Responsible for the safety and maintenance of designated properties and sites ensuring that these properties and sites are incompliance with all applicable regulations. Recommending and coordinating improvements to the properties and procedures as needed to ensure a safe, functional, and appealing space. Essential BSc in building construction. Full professional qualification eg MRICS, MCIOB. Project management qualification, MAPM. Experience of managing a multi-discipline team to provide all property related advice and undertake construction works from Inception to Completion working alongside consultants. Evidence of continuing professional development. Proven experience of major capital programme management and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality. Proven relationship management skills at all levels including Executive Directors, Assistant Directors and Executive Members. Proven ability to challenge and manage external contractors and clients. Proven ability to develop relationships with partner agencies with a view to selling programme and project management services to other local Councils and partner agencies to maximise income generation opportunities. Proven ability to lead and manage a number of multi-disciplinary teams ensuring successful co-working in line with solution focused One Council approach to ensure successful management and delivery of major capital and Planned Maintenance projects which are critical to the Council’s delivery of its strategic Transformation Programme. Proven experience and understanding project programme management methodologies and technology of managing large and complex projects including external partner contracts. Strong understanding of contract law and procurement procedures of high value contracts. Experience of managing major capital programmes and budgets in excess of £30m with the ability to lead and manage multiple projects with key focus on delivery and quality. Managing the delivery of multi-million-pound capital projects: including effective financial monitoring and reporting. Authorising of financial transactions in accordance with Council’s approved scheme of delegation. Ability to produce clear concise reports for senior managers / boards. Sound and logical thinker with proven innovative approach to problem solving to overcome challenging situations and unexpected developments Ability to chair meetings and inspire confidence among a wide range of service users. Extensive knowledge of Health & Safety legislation, including CDM and Asbestos Regs. Oral communication skills to hold a contrary view in a meeting and explain technical issues to both Councillor or senior officer who has never encountered it before. Intermediate level PC skills, including knowledge of Word, Excel and MS Project. Understanding of and commitment to the requirements of safeguarding children, young people and vulnerable adults. Manage, supervise and appraise identified staff including, guidance and training and make decisions on the recruitment and allocation of staff resources, including client professional services consultants where appointed. Knowledge of one corporate landlord management and reporting. Knowledge of procurement regulations. Desirable Experience of deputising for the Assistant Director to provide the senior management team advice on all property related issues. Knowledge of Local Authority procedures.

We are currently recruiting on behalf of a well-established Social Housing Provider in Clapham for a Regional Repairs & Contract Manager. You will be required to oversee a team of Repairs, Officers Surveyors and Senior Surveyors carrying out Responsive Repairs across the south West Stock. And will also be required to manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Key Responsibilities: You will provide excellent customer service and seek ways to implement improvements by continuously reviewing complaints and customer satisfaction to drive changes. Requirements: * Strong leadership skills and background in managing a team working on responsive repairs * Experience of Contract Management essential * History of dealing with customers from different backgrounds and delivering a positive and transparent service. * Experience of analysing customer feedback to achieve service improvements * Attention to detail and accuracy in reporting * Experience of working with external stakeholders. * Experience of dealing with customers and responding to customer enquiries on the phone and in writing. * Strong Leadership skills and the ability to manage a varied and demanding workforce. * A self-starter who isn't afraid of challenge * Experience within Housing would be desirable but not essential Benefits include 28 days annual leave plus bank holidays, private medical care, generous pension package, flexible working and Salary £49-£50k

We are currently recruiting on behalf of a well-established Social Housing Provider in Clapham for a Regional Repairs & Contract Manager. You will be required to oversee a team of Repairs, Officers Surveyors and Senior Surveyors carrying out Responsive Repairs across the south West Stock. And will also be required to manage contractors in line with contracts, seeking continuous improvement and ensure clear communication with all parties. Key Responsibilities: You will provide excellent customer service and seek ways to implement improvements by continuously reviewing complaints and customer satisfaction to drive changes. Requirements: * Strong leadership skills and background in managing a team working on responsive repairs * Experience of Contract Management essential * History of dealing with customers from different backgrounds and delivering a positive and transparent service. * Experience of analysing customer feedback to achieve service improvements * Attention to detail and accuracy in reporting * Experience of working with external stakeholders. * Experience of dealing with customers and responding to customer enquiries on the phone and in writing. * Strong Leadership skills and the ability to manage a varied and demanding workforce. * A self-starter who isn't afraid of challenge * Experience within Housing would be desirable but not essential Benefits include 28 days annual leave plus bank holidays, private medical care, generous pension package, flexible working and Salary £49-£50k To be considered, please send your updated CV or contact me on (phone number removed)

TheBusinessCentreServices team is partof the Business & Skills Serviceand they playa keyrole in income generation, promoting the establishmentand supporting thegrowth and developmentoflocal businesses. The 9 businesscentresaremanaged work space providing office,workshop,industrial,catering and retail space.They operate 365 days per year and tenant shave 24/7 secure access. Thisroleispredominantlybehind the scenessupportingoperationalmaintenancebut hasa requirementto providefrontline customerservices. You will supportthe (Senior)BusinessCentre Managerand BusinessSupport Officersin providingexcellentcustomercare ensuring thattenantsand visitorshave the bestpossible environment. Mainduties Thisisamanual postand dutieswill include,but are notexclusive tokeeping the businesscentres clean and tidy,includinggroundsmaintenance,internal andexternal work, buildingchecksand emergencyrepairs. Youwill need to understandand complywith health and safetypractices. You will be supervising workpersonnel andcontractorsonsiteproviding appropriateaccessand ensuring compliance with sitesafetyrequirementssuchasHotWorkspolicy. Youmayalso be requiredto lockand unlockbuildingsasrequired includingdeactivatingand activating alarmsystems. Aspartoftherole you will need totravel betweenseveral differentworklocationsacrossthedistrict. Theworkwill be splitbetween 2 postholders. It is essential that you hold a full and valid driving licence and it is expected that you will either use a council vehicle or your own car. Otherspecificrequirementsforthispost: * PreviousHandyperson/DIY experience orrelatedtradeexperience * Abilitytocarryoutbasiccleaningandmaintenancetasks,ieplumbing,mechanicalrepair, replace door handles, lighttubesplugsandfuses. * Awarenessofhealthandsafetyconsiderations * Experience and abilityto deal sensitivelywith thepublic/customers * A standard of literacy to be able to read written instructions and procedure notes, take messagesandreportincidents. * Abilitytotravel between differentworklocations * Willingnesstoworkflexiblyto accommodate ondemand services