5 jobs found

Senior Resident Liaison Officer - Social Housing Planned Maintenance Covering Brent and surrounding areas Full-time, permanent Salary 35,000 - 40,000 plus car allowance We are working with a leading main contractor to find a successful and proactive Senior Resident Liaison Officer to join their team delivering Social Housing Planned Works across Brent and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential. Key Responsibilities include: Providing guidance and support to a team of RLO's as well as supporting the Project Manager Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Kitchen and bathroom scheme and voids experience Somes External Works Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Salary & Benefits You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. For more info please apply online!

Senior Housing Officer East London 3 to 6 month ongoing contract Mon to Fri 9am to 5pm (3 to 4 days in office) Closing date: 16th May 2025 Responsibilities Work strategically with other departments to support neighbourhood plans and ensure their importance is recognised across the council. To work collaboratively with partners in asset management to develop, review and deliver the boroughs investment programme covering major works, fire safety and decent homes. Ensure that residents and stakeholders are involved in the delivery of services and informed on proposals and satisfied with the delivery of services. Ensure a clear programme of communication to staff, residents and stakeholders is embedded, that all parties are kept informed of local performance and that they are fully aware of their contribution to meeting the wider aims of the housing service. Contribute to the success of the service through membership of the Management Team, deputising, managing portfolios and providing cover for other members of Housing Management when necessary. Requirements Successful candidates with have experience working as a Housing Officer in a council or Housing Association PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.

Job Title: Senior Neighbourhood Services Officer Job Type: Full time/ Permanent Salary : 42,000 Located: Stockwell, London, SW9 About SW9 Community Housing SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group. Being a community-based organisation, we are seeking to recruit an experienced Customer Services Officer, with a focus on service delivery and a people-centre approach. With a turnover of 11m, and rising, and in excess of 150million of inward investment provided by Network Homes over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey. About the role: To develop community involvement initiatives on the estate, streets, and neighbourhood in partnership with the various resident representative groups within SW9. To build capacity within communities to enable local representation generally and specifically to ensure that the needs of diverse communities are met. To provide support in developing strategies as part of the regeneration for the estate and making applications for external funding About you: Education A good standard of education commensurate to the role. A housing qualification is desirable. Knowledge and skills Excellent interpersonal skills to support work with customers across a range of knowledge of national policies and guidance in relation to Community Engagement. Good working knowledge of and proven ability to work in partnership with the voluntary and community sector. Ability to engage and involve key stakeholders including residents, voluntary and community groups in the design, development, and delivery of community enagement. Ability to work to agreed timescales and to work flexibly to meet deadlines, plan and deliver a range of different activities. Ability to use own initiative and prioritise own workload efficiently. Strong verbal communication skills and the ability to adapt this approach for different audiences. Strong written communication skills, sufficient to write reports and analyse information to identify issues and themes and recommend action. Excellent analytical skills to identify a range of issues from information gathered. Proven ability to work under pressure, adapt to changes in circumstances, and to be resilient and remain optimistic in the face of adversity. Excellent administrative skills to manage a diverse workload. Available to attend regular evening meetings. Commitment to equality and diversity. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Ability to validate information and show attention to detail. Understanding of the principals of the National Standards of Community Engagement Experience Experience of working effectively, flexibly, and collaboratively with different stakeholders including residents, voluntary and community organisations. Experience of developing, delivering, and evaluating community development work, including managing events, resident involvement initiatives on estates and neighbourhoods. Experience of capacity building within communities to enable local representation generally and specifically to ensure that the needs of minority communities are met. Experience of encouraging the participation of community representatives at consultative forums. Experience of managing conflicting views in a confident, assertive, and diplomatic manner. Who we are: A group of people who demonstrate integrity, respect, and teamwork A group of people with passion, drive, and the courage to be different A group of people committed to doing the right thing. Benefits: When you work at SW9, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer: a defined contribution Pensions Scheme (employer match up to 8%) 5 x annual salary life assurance cover competitive annual leave entitlement Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan) employee assistance programme excellent learning & development opportunities staff discount scheme a modern office and facilities.

With the future of major regeneration programmes now sitting within the outer London Boroughs there is no better time to join Enfield Council. Our flagship regeneration programme is Meridian Water, the regeneration of an 85- hectare site; our delivery approach is without precedent – The Council has taken control and will act as Master Developer for the site -37 hectares of land have been acquired, £170million of infrastructure funding has been secured from government, planning obtained for 3,000 homes and a partner for the first 725 -1000 homes has been selected. The delivery of Meridian Water demonstrates Enfield’s ambitions as a local authority. For us, Meridian Water is about delivering our passion for successful communities with high quality housing to make sure that we create places that enable our communities to prosper. It must be holistic; it must involve all stakeholders and it must promote successful placemaking. Sited next to the Lee Valley Regional Park and with its own brand new railway station, the new neighbourhood is sharply focused on delivering sustainable homes, world class public spaces and community facilities, and providing future residents unparalleled access to both nature reserves and connections to the city centre, Stansted and Cambridge. We are looking for an experienced and dedicated professional to join our Commercial team where you will lead on a range of strategic work which will not be limited to but may include: housing programme, funding agreements, leading early stages of development phases, strategic infrastructure business case models and management of planning matters such as Section 106 and CIL. Key Skills • 5-8 years in Real Estate and Housing Development (experience of mixed use development preferred) • Knowledge of current housing, affordable housing, and commercial real estate market • Strong commercial acumen • Experience negotiating development contracts with strong commercial outcomes • Ability to conduct/mange viability assessments • Experience managing and operating financial models • Understanding of best sustainable building practice and MMC • Managing and evaluating master plans for highest and best commercial and social value • Grant procurement and management • Strategic programme development • Support multi-year budgeting and strategic planning • Contract and consultancy management • Ability to work in a team and positively lead a range of various workstreams at once • Self-starter • Excellent writing and communication skills • Organised • Skilled at internal team management of junior employees, supporting their growth To work as part of the council’s Meridian Water team to develop and deliver specific high profile regeneration projects across the borough including the development and implementation of major physical, social and environmental projects including development of the brief and scope, budget management and viability assessment. 1. To lead development of major regeneration projects in the Meridian Water priority area that will support delivery of the Council’s objectives to deliver over 10,000 new homes and over 6,000 jobs. 2. Specifically, responsible for project managing delivery of large scale mixed use development sites, including scheme development and procurement of delivery partners. 3. To lead major projects that deliver wider regeneration and socio-economic development outcomes. 4. To build and develop key strategic partnerships at a senior level, including but not limited to Government departments, GLA and developers to maximise and secure sustainable delivery. 5. To lead commissioning of appropriate internal and external technical and specialist resources required to enable delivery. 6. To manage the delivery of promotional activities relating to regeneration delivery to increase the regional and national profile of regeneration projects. Job Specifics – Skills, Experience Essential: 1. Knowledge and proven experience of leading the development of complex regeneration projects with a sound knowledge of the technical, legal, commercial and socio-economic factors that affect and influence major projects 2. Knowledge and experience of directly delivering and/or facilitating the creation of business plans, appraisals and financial models 3. Knowledge and experience of preparing and implementing delivery plans for large and complex regeneration projects 4. Knowledge and experience of negotiating development agreements and professional appointments on large and complex regeneration schemes 5. Sound commercial and financial acumen 6. Ability to produce performance and monitoring reports in line with project reporting requirements 7. Experience of interrogating and analysing a range of relevant technical data and concisely conveying a clear message to decision makers; examples include but are not limited to planning and associated technical studies, urban design and architectural plans, socio-economic data, development appraisals and financial models, tender documentation and development agreements 8. Stakeholder management and communication skills, including the ability to develop and maintain relationships with a diverse group of stakeholders, including landowners, developers, strategic partners, businesses and residents, Senior Officers and Members. This will also include the ability to present information both orally and in writing, through appropriate decision-making reports 9. Ability to manage capital and revenue budgets and interrogate financial information for accuracy and to ensure best value for the Council 10. Ability to deliver project reporting dashboards Desirable: 11. Significant knowledge and understanding of regeneration and economic growth issues in London 12. Prince 2 Project Management qualification  

Resident Liaison Officer & Senior Resident Liaison Officer - Social Housing North London Permanent opportunity salary £23,000 - £29,000 + Car/Travel Allowance (DOE) Howells Recruitment we are working with a leading main contractor to find a successful and proactive Resident Liaison Officer and Senior Resident Liaison Officer to work on a Decent Homes (Social Housing) projects in North London. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is essential. Key Responsibilities include: Decent Homes programme experience full clean driving licence Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried outSalary & Benefits You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. This is a full time, permanent role + travel allowance - an excellent salary based on experience. Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies