149 jobs found

Actaris Site Services require a resident liaison officer for a site in Merthyr Tydfil. Roles and Responsibilities- To act as the main point of contact between residents and the project delivery team throughout retrofit and GSHP installation works. The RLO ensures residents are informed, supported, and satisfied while facilitating access and minimising disruption during installation. Key Responsibilities Resident Communication Serve as the first point of contact for all resident enquiries, complaints, and feedback. Conduct initial resident introduction visits and pre-condition surveys. Explain the scope, timeline, and impact of retrofit or GSHP installation works. Issue written and verbal communications (letters, newsletters, notices, etc.) prior to and during works. Arrange resident engagement events, drop-in sessions, and Q&A briefings. Access and Scheduling Liaise with residents to arrange access appointments for surveys, installation, commissioning, and post-inspection. Maintain accurate records of access arrangements and refusals. Coordinate with site and delivery teams to minimise disruption and maintain project programme. Resident Support Skills and Experience Essential: Experience as a Resident Liaison Officer or Customer Liaison role within construction, housing, or retrofit projects. Excellent interpersonal and communication skills. Understanding of social housing environments and diverse resident needs. Competence in Microsoft Office and CRM systems. Ability to manage multiple priorities and resolve conflict calmly. Please send cvs to be considered for this position.

Job Title: Housing Liaison Officer Location: Newham Rate: 21.23 Term: 3 months initially with the possibility of extension Are you passionate about making a difference in the community? Our client is seeking a dedicated Housing Liaison Officer to join their Resident Services team in Newham, London. This temporary role offers an exciting opportunity to support housing residents while ensuring compliance and fire safety. As a Housing Liaison Officer, you will: Engage with residents through various channels, face-to-face, phone, and email. Provide expert advice on fire safety and housing compliance. Facilitate resident meetings and coordinate site visits. Conduct property inspections to identify and resolve fire safety hazards. Assist vulnerable residents in sustaining tenancies and accessing support. What We're Looking For: Strong understanding of multi-tenure housing management. Experience in resident engagement, tenancy management, or fire safety. Excellent communication skills and a knack for problem-solving. Ability to work flexibly and effectively within a team. Why Join Us? Be part of a supportive and inclusive environment that champions equality and diversity. Contribute to the well-being of residents and enhance their living experience. Work collaboratively with various teams and agencies to deliver top-notch services. If you're ready to take on this rewarding role and make a real impact in the community, apply now! Let's work together to create a better living environment for all residents in Newham. How to Apply: Submit your application detailing your qualifications and experiences that align with this role. We can't wait to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Tenant Liaison Officer Liverpool Salary: £30,000 per annum Key Benefits Basic salary of £27,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

CSS Recruitment are looking for a Resident Liasion Officer to cover the Ramsgate, Dover and Hastings region. This is an immediate start - 3 months cover work. This role requires travel across the Kent area. As the primary liaison between residents, contractors, and the housing organisation, you ll ensure clear communication, support residents during planned works or regeneration projects, and maintain positive relationships while minimising disruption. Key Responsibilities Resident Communication & Support Act as the first point of contact for residents on planned works and housing issues. Provide timely, clear updates on scope, timelines, and impact. Organise and attend meetings, drop-ins, and home visits. Support vulnerable residents during disruptions. Handle queries and complaints, escalating when necessary. Project Coordination Coordinate with contractors and project teams to reduce inconvenience. Maintain accurate contact details and communication logs. Schedule appointments and manage access for works. Monitor on-site activity to ensure standards and respect for residents homes. Community Engagement Promote resident involvement in decisions and improvement projects. Support consultations and surveys. Foster positive relationships between residents, contractors, and the landlord. Administration & Reporting Keep detailed records of communications and actions. Prepare reports on engagement, complaints, and satisfaction. Track progress and feed insights into project reviews. Essential Skills & Experience Strong communication and interpersonal skills. Background in customer service, housing, or community engagement. Ability to manage conflict diplomatically. Excellent organisational and time management skills. Proficient in Microsoft Office and database systems. Full driving licence. Previous experience required. Please contact Emma at CSS for further details and to apply.

We are seeking a highly motivated and experienced Residential Liaison Officer to join our client team. The successful candidate will be responsible for managing the relationship between our organization and the residents of our residential properties. The ideal candidate will have excellent communication skills, a strong sense of empathy, and a passion for customer service. Key Responsibilities: Act as the primary point of contact between our organization and the residents of our residential properties. Respond to resident inquiries and complaints in a timely and professional manner. Work closely with our maintenance team to ensure that all maintenance requests are addressed promptly and efficiently. Develop and maintain positive relationships with residents to ensure their satisfaction with our services. Conduct regular inspections of our residential properties to identify any issues that need to be addressed. Work with our marketing team to develop and implement marketing strategies to attract new residents. Collaborate with other departments within our organization to ensure that our residential properties are well-maintained and meet the needs of our residents. Qualifications and Skills : Excellent communication and interpersonal skills. Strong sense of empathy and customer service. Ability to work independently and as part of a team. Strong organizational and time management skills. Proficiency in Microsoft Office and other relevant software.

Resident Liaison Officer - Social Housing Planned Works Based in Uxbridge Full time, permanent 35,000 - 38 ,000 + benefits We are working with a leading main contractor to find a successful and proactive Resident Liaison Officer to join their team delivering Planned Works in Social Housing in the Uxbridge area. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Meg from (phone number removed) for more information!

Position: Resident Liaison Officer (6 Month Contract) Location: London (Sites across Ascot, Bromley, Oxted) Salary / Day Rate: 40k - 50k pro rate (day rate can be discussed) This is not just another Resident Liaison Officer position. It's a chance to join one of the UK's most progressive and forward-thinking principal contractors, operating at the leading edge of the fa ade remediation and recladding sector. An established specialist contractor is seeking an experienced Resident Liaison Officer to support the delivery of live fa ade remediation schemes across Ascot, Bromley and Oxted. This is a 6-month contract opportunity offering flexibility and the chance to play a vital role in projects that make buildings safer, more sustainable and fully compliant. With the backing of a major UK construction group turning over in excess of 600 million, the business combines the financial security of a national organisation with the culture and agility of a modern, people-focused contractor. Their forward workload is confirmed well into 2028, delivering high-value remediation and recladding projects across residential, commercial and public-sector developments. Resident Liaison Officer (RLO) Salary & Benefits Salary: up to 50,000 per annum (pro rata) or open to day rate arrangement Travel expenses covered Pension contribution (if PAYE) Supportive, collaborative working environment Comprehensive training and mentoring support Opportunity to work with one of the UK's leading fa ade remediation specialists Resident Liaison Officer (RLO) Job Overview Act as the key liaison between residents, project management, and site delivery teams during remediation works. Build and maintain strong relationships with residents and key stakeholders across sites in Ascot, Bromley and Oxted . Coordinate access arrangements, handovers, and reinstatement works. Manage and resolve any resident concerns or issues promptly and professionally. Support the planning and scheduling of works to minimise disruption to occupants. Prepare and distribute resident communications including newsletters, updates and notices. Maintain accurate records of interactions, access logs and correspondence. Attend progress meetings and provide feedback to the site and project teams. Resident Liaison Officer (RLO)Job Requirements Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, or similar within construction or refurbishment. Excellent interpersonal and communication skills with the ability to handle sensitive situations. Proven ability to manage multiple stakeholders in occupied buildings. Knowledge of fa ade remediation, cladding, or occupied refurbishment advantageous. Organised, proactive and able to work independently as part of a wider team. Full UK driving licence and flexibility to travel regularly between Ascot, Bromley and Oxted . Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game is acting as an Employment Business in relation to this vacancy.

We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

We are looking for an enthusiastic professional to play a pivotal role in supporting the delivery of works programmes. Working closely with Contract Managers you will assist in resident consultation and involvement. Responsibilities: Assisting in the management of resident consultation and involvement in planned works programmes, minimising disruption to residents whilst helping to ensure that the programme does not fall behind schedule and costs remain within budget Developing and delivering effective communication with residents, liaising closely with contractor staff to assist in the smooth running of the programmes and the ongoing building management Contribution to community engagement plans and initiatives to counter joblessness and financial exclusion Ideal Candidate: Present previous experience of working within Social Housing or Local Authority Resident Liaison/Community Engagement capacity Experience of supporting planned works programmes Experience of handling challenging and complex situations An effective communicator at all levels, you will be able to work proactively and independently to deliver on tight timescales

Site Manager (K&B Refurb) £32/hr CIS Lead Social Housing Kitchen & Bathroom Programme in Ealing We are urgently seeking a certified and highly skilled Site Manager to immediately lead a high-volume, scattered Kitchen and Bathroom (K&B) replacement programme across occupied social housing properties for Ealing Council. This is a premium contract role demanding exceptional focus on Resident Care , quality workmanship, and strict Health & Safety adherence in live, domestic environments. Pay Rate £32.00 per hour (CIS) Location Scattered sites across the London Borough of Ealing Focus K&B Refurbishment in Occupied Properties (High Volume) Duration Long-Term Contract (Immediate Start) YOUR MISSION: DELIVERY, QUALITY & SAFETY You will be the senior operational leader responsible for driving the refurbishment cycle, managing the programme from start to finish (typically a 4-6 week turnaround per property). Programme Management: Oversee all daily operations across multiple sites, managing direct labour and subcontractors to ensure the programme meets critical deadlines and output targets. Safety & Compliance: Enforce an uncompromising Health, Safety, and Environmental (HSE) culture . Complete all essential HSEQ documentation ( MS, RA, toolbox talks ) and ensure full compliance with CDM 2015 in occupied homes. Quality Control: Conduct systematic and regular Quality Inspections (snagging) on all trades to ensure K&B installations meet the client specification and design standards before handover. Resident Care: Work closely with the Resident Liaison Officer (RLO) to manage expectations, resolve complaints swiftly, and ensure minimal disruption and high Customer Satisfaction in tenants homes. MANDATORY REQUIREMENTS (NON-NEGOTIABLE) Candidates must possess the following valid certifications and experience: Certification: Valid SMSTS (Site Management Safety Training Scheme). Certification: Minimum CSCS Gold Card (Supervisor/Manager Level). Certification: Current Asbestos Awareness Certificate (UKATA or IATP). Experience: Proven track record (minimum 3 years) as a Site Manager on high-volume, occupied social housing refurbishment schemes , specifically Kitchen and Bathroom replacement programmes. Mobility: Full UK Driving Licence and willingness to travel between scattered sites within Ealing. If you are a certified Site Manager ready to command a critical programme in Ealing, apply immediately!

Job Description: Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Northampton area. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, a DBS will also be required, but this will only be applicable if successful on getting the role

Resident Liaison Officer - Social Housing Planned Works Based in Hull Full time, permanent 30,000 - 34,000 + car allowance OR company vehicle We are working with a leading contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Hull and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!

Tenant Liaison Officer Skelmersdale, Manchester Salary: £30,000 per annum Key Benefit: Basic salary of £27,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

Tenant Liaison Officer (Part-Time) Location: London Start Date: ASAP Duration: Ongoing Rate: 23 per hour - (24-30 hours per week) I'm working with a large maintenance and construction provider who specialise in local authority housing works . They are seeking an experienced Tenant Liaison Officer (TLO) to support residents during major refurbishment programmes across London and surrounding areas. The projects involve kitchens, bathrooms, rewires, rooflines, boilers/heating, windows, and doors , and you will play a vital role in ensuring tenants are informed, supported, and satisfied throughout the works. Responsibilities: Act as the main point of contact for tenants, keeping them fully updated on the progress and schedule of works. Arrange appointments, surveys, and access with residents. Provide clear communication to minimise disruption and address tenant concerns quickly and professionally. Support vulnerable residents, ensuring their needs are met during refurbishment works. Record and report resident feedback, complaints, and resolutions to the project team. Work closely with Site Managers, subcontractors, and the client to ensure smooth project delivery. Maintain accurate records of tenant correspondence and site visits. Key Requirements: Previous experience as a Tenant Liaison Officer (TLO) or Resident Liaison Officer (RLO) within social housing refurbishment programmes. Excellent communication, empathy, and problem-solving skills. Ability to manage sensitive situations and build trust with residents. Strong organisational skills with good record-keeping. Full driving licence and willingness to travel across sites.

Role: Resident Liaison Officer Location: Leamington Spa Pay: £19.05 per hour umbrella Hours: 8am-5pm, Mon-Fri We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on our Kitchen and Bathroom project in Birmingham. You will be a vital link between the site team, residents, and clients. You will be working on a Kitchen and Bathroom project so knowledge of this will be useful. Key Responsibilities: Booking appointments and managing schedules. Handling resident complaints and issues with professionalism and efficiency. Maintaining property records and conducting validation and customer satisfaction surveys. Facilitating communication between all stakeholders for a seamless project experience. Working proactively to minimize disruption to residents and establish positive relationships with all parties involved. Requirements: Previous experience working on maintenance projects as a Resident Liaison Officer (RLO) is essential. 6-12 months Exceptional communication skills and ability to work collaboratively. IT proficiency and adaptability to on-site operations. Ability to work independently and as part of a team. Strong interpersonal skills and a proactive attitude. Ambitious, innovative, and self motivated Must have driving licence

Role: Resident Liaison Officer Location: Northampton Pay: £19.05 per hour umbrella Hours: 8am-5pm, Mon-Fri We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on our Kitchen and Bathroom project in Birmingham. You will be a vital link between the site team, residents, and clients. You will be working on a Kitchen and Bathroom project so knowledge of this will be useful. Key Responsibilities: Booking appointments and managing schedules. Handling resident complaints and issues with professionalism and efficiency. Maintaining property records and conducting validation and customer satisfaction surveys. Facilitating communication between all stakeholders for a seamless project experience. Working proactively to minimize disruption to residents and establish positive relationships with all parties involved. Requirements: Previous experience working on maintenance projects as a Resident Liaison Officer (RLO) is essential. 6-12 months Exceptional communication skills and ability to work collaboratively. IT proficiency and adaptability to on-site operations. Ability to work independently and as part of a team. Strong interpersonal skills and a proactive attitude. Ambitious, innovative, and self motivated Must have driving licence

About Skilled Careers is working with a client, who is a trusted and growing property maintenance and building services company with a strong reputation for delivering quality, safety, and reliability. Their focus isn t on being the largest provider it s on being the best. They partner with many of the UK s leading building owners, landlords, and facilities managers to deliver strategic building repairs, planned maintenance, and improvement works across multiple property sectors. The Role We are seeking an experienced Site Supervisor to oversee the successful delivery of building maintenance and refurbishment projects. As a Site Supervisor, you will be responsible for ensuring that all works are completed safely, to a high standard, on schedule, and in line with client specifications while maintaining excellent communication with residents and project stakeholders. Key Responsibilities Liaise closely with Resident Liaison Officers (RLOs) to ensure residents are fully informed about planned and ongoing works, progress updates, and any potential disruptions. Work collaboratively with RLOs to prepare detailed Schedules of Condition and photographic records prior to works commencing. Ensure residents belongings are protected at all times and that works are carried out with minimal inconvenience. Review all work orders and specifications before authorising subcontractors to proceed. Highlight and report any discrepancies, issues, or variations in specifications to the Contracts Manager. Monitor and maintain high standards of health and safety, quality, and productivity on site. Ensure all works are completed in accordance with client requirements, regulations, and company standards. Requirements Sound knowledge of Health & Safety legislation and site compliance Proven background in the building construction trade or property maintenance Full, clean UK driving licence Strong leadership and communication skills with the ability to motivate teams and manage subcontractors Organised, proactive, and able to work both independently and collaboratively to achieve deadlines Benefits 22 days, increasing after 1 year of service (up to 5 additional days) Recognition for loyalty and key milestones Company vehicle with fuel card

Job Title: Site Manager Kitchens & Bathrooms (Social Housing) Location: West London Salary: £50,000 - £53,000 Contract Type: Permanent Sector: Social Housing / Planned Maintenance / Refurbishment Company Overview: Our client is a leading social housing contractor delivering planned maintenance and refurbishment works across occupied and void properties. With a strong pipeline of kitchen and bathroom replacement schemes, they are seeking an experienced Site Manager to oversee day-to-day site operations and ensure projects are delivered safely, on time, and to a high standard. Role Overview: As the Site Manager , you will take ownership of multiple kitchen and bathroom refurbishment programmes within social housing properties. You ll manage trades teams, ensure compliance with health and safety regulations, and maintain strong relationships with tenants, the client, and internal stakeholders. Key Responsibilities: Oversee daily site operations across kitchen and bathroom refurbishment works Manage subcontractors and direct trades to ensure quality and productivity Ensure all works comply with company standards, client specifications, and H&S regulations Conduct regular site inspections and audits Liaise with tenants, residents liaison officers (RLOs), and client representatives to ensure smooth delivery Monitor progress, report updates, and manage programme schedules Order materials and ensure efficient site logistics Maintain accurate site documentation, including RAMS, permits, and daily records Requirements: Proven experience as a Site Manager within social housing refurbishment (kitchens and bathrooms preferred) Strong knowledge of health and safety regulations and site compliance SMSTS or SSSTS certification CSCS card (Site Manager level preferred) First Aid certification (preferred) Excellent communication and organisational skills Ability to manage multiple trades and deliver high-quality projects in occupied properties