148 jobs found

Site Manager (K&B Refurb) £32/hr CIS Lead Social Housing Kitchen & Bathroom Programme in Ealing We are urgently seeking a certified and highly skilled Site Manager to immediately lead a high-volume, scattered Kitchen and Bathroom (K&B) replacement programme across occupied social housing properties for Ealing Council. This is a premium contract role demanding exceptional focus on Resident Care , quality workmanship, and strict Health & Safety adherence in live, domestic environments. Pay Rate £32.00 per hour (CIS) Location Scattered sites across the London Borough of Ealing Focus K&B Refurbishment in Occupied Properties (High Volume) Duration Long-Term Contract (Immediate Start) YOUR MISSION: DELIVERY, QUALITY & SAFETY You will be the senior operational leader responsible for driving the refurbishment cycle, managing the programme from start to finish (typically a 4-6 week turnaround per property). Programme Management: Oversee all daily operations across multiple sites, managing direct labour and subcontractors to ensure the programme meets critical deadlines and output targets. Safety & Compliance: Enforce an uncompromising Health, Safety, and Environmental (HSE) culture . Complete all essential HSEQ documentation ( MS, RA, toolbox talks ) and ensure full compliance with CDM 2015 in occupied homes. Quality Control: Conduct systematic and regular Quality Inspections (snagging) on all trades to ensure K&B installations meet the client specification and design standards before handover. Resident Care: Work closely with the Resident Liaison Officer (RLO) to manage expectations, resolve complaints swiftly, and ensure minimal disruption and high Customer Satisfaction in tenants homes. MANDATORY REQUIREMENTS (NON-NEGOTIABLE) Candidates must possess the following valid certifications and experience: Certification: Valid SMSTS (Site Management Safety Training Scheme). Certification: Minimum CSCS Gold Card (Supervisor/Manager Level). Certification: Current Asbestos Awareness Certificate (UKATA or IATP). Experience: Proven track record (minimum 3 years) as a Site Manager on high-volume, occupied social housing refurbishment schemes , specifically Kitchen and Bathroom replacement programmes. Mobility: Full UK Driving Licence and willingness to travel between scattered sites within Ealing. If you are a certified Site Manager ready to command a critical programme in Ealing, apply immediately!

Role: Resident Liaison Officer Location: Birmingham/Stourbridge Pay: £19.05 per hour umbrella Hours: 8am-5pm, Mon-Fri We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on our Kitchen and Bathroom project in Birmingham. You will be a vital link between the site team, residents, and clients. You will be working on a Kitchen and Bathroom project so knowledge of this will be useful. Key Responsibilities: Booking appointments and managing schedules. Handling resident complaints and issues with professionalism and efficiency. Maintaining property records and conducting validation and customer satisfaction surveys. Facilitating communication between all stakeholders for a seamless project experience. Working proactively to minimize disruption to residents and establish positive relationships with all parties involved. Requirements: Previous experience working on maintenance projects as a Resident Liaison Officer (RLO) is essential. 6-12 months Exceptional communication skills and ability to work collaboratively. IT proficiency and adaptability to on-site operations. Ability to work independently and as part of a team. Strong interpersonal skills and a proactive attitude. Ambitious, innovative, and self motivated Must have driving licence

Job Description: Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Northampton area. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual, a DBS will also be required, but this will only be applicable if successful on getting the role

Resident Liaison Officer - Social Housing Planned Works Based in Hull Full time, permanent 30,000 - 34,000 + car allowance OR company vehicle We are working with a leading contractor to find a successful and proactive Resident Liaison Officer to join their team delivering planned works within Social Housing properties in Hull and surrounding areas. It will be your responsibility to develop positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programmes. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job. Key Responsibilities include: Working on planned maintenance projects Decent Homes programme experience Full clean driving licence with own vehicle Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting properties that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. Please apply online now, or call Lucy on (phone number removed)!

Tenant Liaison Officer Skelmersdale, Manchester Salary: £30,000 per annum Key Benefit: Basic salary of £27,000 per annum Company car allowance £3,000 32 days annual leave including bank holidays Enhanced company pension scheme Company laptop and phone 8am to 5pm Monday to Thursday and 8am to 4.30pm on Friday (1 hour lunch break) Role & Responsibilities Support and consult with residents regarding works to their homes Work with vulnerable tenants accommodating any additional needs they may have Log and record data ensuring polies are procedures are followed in line with GDPR. Carry out site walks and inform tenants of any alterations and problems on site both face to face and via email Ensure a smooth process for tenants throughout work being undertaken Attend consultation events and answer questions Carry out resident inductions including scope of works, condition surveys and evidence photos About the Company Leading retrofit / social housing contractor Approved contractors on several frameworks in the Northwest Opportunities for career growth and development Required Knowledge & Experience Minimum 3 years' experience working as a tenant liaison office / resident liaison officer Full UK driving license. CSCS card Application Process To apply, submit your CV online. Only suitable candidates will be contacted (response expected within 7 days if selected). TSR is committed to equal opportunities and confidentiality. For further details or questions, let me know! Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more, please apply online today attaching a copy of your current CV. Due to the vast number of applications that we receive, it is not possible for us to contact all applicants; therefore, only suitable candidates will be contacted. If you do not hear anything back within 7 days of submitting your application, you have unfortunately not been selected. TSR are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence.

Tenant Liaison Officer (Part-Time) Location: London Start Date: ASAP Duration: Ongoing Rate: 23 per hour - (24-30 hours per week) I'm working with a large maintenance and construction provider who specialise in local authority housing works . They are seeking an experienced Tenant Liaison Officer (TLO) to support residents during major refurbishment programmes across London and surrounding areas. The projects involve kitchens, bathrooms, rewires, rooflines, boilers/heating, windows, and doors , and you will play a vital role in ensuring tenants are informed, supported, and satisfied throughout the works. Responsibilities: Act as the main point of contact for tenants, keeping them fully updated on the progress and schedule of works. Arrange appointments, surveys, and access with residents. Provide clear communication to minimise disruption and address tenant concerns quickly and professionally. Support vulnerable residents, ensuring their needs are met during refurbishment works. Record and report resident feedback, complaints, and resolutions to the project team. Work closely with Site Managers, subcontractors, and the client to ensure smooth project delivery. Maintain accurate records of tenant correspondence and site visits. Key Requirements: Previous experience as a Tenant Liaison Officer (TLO) or Resident Liaison Officer (RLO) within social housing refurbishment programmes. Excellent communication, empathy, and problem-solving skills. Ability to manage sensitive situations and build trust with residents. Strong organisational skills with good record-keeping. Full driving licence and willingness to travel across sites.

Role: Resident Liaison Officer Location: Leamington Spa Pay: £19.05 per hour umbrella Hours: 8am-5pm, Mon-Fri We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on our Kitchen and Bathroom project in Birmingham. You will be a vital link between the site team, residents, and clients. You will be working on a Kitchen and Bathroom project so knowledge of this will be useful. Key Responsibilities: Booking appointments and managing schedules. Handling resident complaints and issues with professionalism and efficiency. Maintaining property records and conducting validation and customer satisfaction surveys. Facilitating communication between all stakeholders for a seamless project experience. Working proactively to minimize disruption to residents and establish positive relationships with all parties involved. Requirements: Previous experience working on maintenance projects as a Resident Liaison Officer (RLO) is essential. 6-12 months Exceptional communication skills and ability to work collaboratively. IT proficiency and adaptability to on-site operations. Ability to work independently and as part of a team. Strong interpersonal skills and a proactive attitude. Ambitious, innovative, and self motivated Must have driving licence

Role: Resident Liaison Officer Location: Northampton Pay: £19.05 per hour umbrella Hours: 8am-5pm, Mon-Fri We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector, operating on our Kitchen and Bathroom project in Birmingham. You will be a vital link between the site team, residents, and clients. You will be working on a Kitchen and Bathroom project so knowledge of this will be useful. Key Responsibilities: Booking appointments and managing schedules. Handling resident complaints and issues with professionalism and efficiency. Maintaining property records and conducting validation and customer satisfaction surveys. Facilitating communication between all stakeholders for a seamless project experience. Working proactively to minimize disruption to residents and establish positive relationships with all parties involved. Requirements: Previous experience working on maintenance projects as a Resident Liaison Officer (RLO) is essential. 6-12 months Exceptional communication skills and ability to work collaboratively. IT proficiency and adaptability to on-site operations. Ability to work independently and as part of a team. Strong interpersonal skills and a proactive attitude. Ambitious, innovative, and self motivated Must have driving licence

About Skilled Careers is working with a client, who is a trusted and growing property maintenance and building services company with a strong reputation for delivering quality, safety, and reliability. Their focus isn t on being the largest provider it s on being the best. They partner with many of the UK s leading building owners, landlords, and facilities managers to deliver strategic building repairs, planned maintenance, and improvement works across multiple property sectors. The Role We are seeking an experienced Site Supervisor to oversee the successful delivery of building maintenance and refurbishment projects. As a Site Supervisor, you will be responsible for ensuring that all works are completed safely, to a high standard, on schedule, and in line with client specifications while maintaining excellent communication with residents and project stakeholders. Key Responsibilities Liaise closely with Resident Liaison Officers (RLOs) to ensure residents are fully informed about planned and ongoing works, progress updates, and any potential disruptions. Work collaboratively with RLOs to prepare detailed Schedules of Condition and photographic records prior to works commencing. Ensure residents belongings are protected at all times and that works are carried out with minimal inconvenience. Review all work orders and specifications before authorising subcontractors to proceed. Highlight and report any discrepancies, issues, or variations in specifications to the Contracts Manager. Monitor and maintain high standards of health and safety, quality, and productivity on site. Ensure all works are completed in accordance with client requirements, regulations, and company standards. Requirements Sound knowledge of Health & Safety legislation and site compliance Proven background in the building construction trade or property maintenance Full, clean UK driving licence Strong leadership and communication skills with the ability to motivate teams and manage subcontractors Organised, proactive, and able to work both independently and collaboratively to achieve deadlines Benefits 22 days, increasing after 1 year of service (up to 5 additional days) Recognition for loyalty and key milestones Company vehicle with fuel card

Job Title: Site Manager Kitchens & Bathrooms (Social Housing) Location: West London Salary: £50,000 - £53,000 Contract Type: Permanent Sector: Social Housing / Planned Maintenance / Refurbishment Company Overview: Our client is a leading social housing contractor delivering planned maintenance and refurbishment works across occupied and void properties. With a strong pipeline of kitchen and bathroom replacement schemes, they are seeking an experienced Site Manager to oversee day-to-day site operations and ensure projects are delivered safely, on time, and to a high standard. Role Overview: As the Site Manager , you will take ownership of multiple kitchen and bathroom refurbishment programmes within social housing properties. You ll manage trades teams, ensure compliance with health and safety regulations, and maintain strong relationships with tenants, the client, and internal stakeholders. Key Responsibilities: Oversee daily site operations across kitchen and bathroom refurbishment works Manage subcontractors and direct trades to ensure quality and productivity Ensure all works comply with company standards, client specifications, and H&S regulations Conduct regular site inspections and audits Liaise with tenants, residents liaison officers (RLOs), and client representatives to ensure smooth delivery Monitor progress, report updates, and manage programme schedules Order materials and ensure efficient site logistics Maintain accurate site documentation, including RAMS, permits, and daily records Requirements: Proven experience as a Site Manager within social housing refurbishment (kitchens and bathrooms preferred) Strong knowledge of health and safety regulations and site compliance SMSTS or SSSTS certification CSCS card (Site Manager level preferred) First Aid certification (preferred) Excellent communication and organisational skills Ability to manage multiple trades and deliver high-quality projects in occupied properties

Permanent Full Time We are looking for a motivated Resident Liaison Officer to join our team. You will be travelling in and around Hackney E2 and E8 area. About the role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met. Working to deliver the best quality service, you llbe responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You You must hold a clean full UK driving licence for a minimum of 12 months and you will be willing to travel between sites. You will have experience as a Resident Liaison Officer or similar project administration experiencewith a main contractor for planned works. It would also be advantageous to have experience within a social housing environment. Experience of EasyBOPand a Level 3 in Customer Service or equivalentis desirable but not essential to the role. Benefits Company Car / Allowance Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.

Are you an experienced Customer Service professional with a background in the new build housing / social housing sector? Approach Personnel are proud to be partnered with one of the UK's largest social maintenance contractors in the UK, who are currently on the look out for an experienced Resident Liaison Officer / Senior Resident Liaison Officer in refurbishment projects to join them on a permanent basis out of their Birmingham office. As a Lead Resident Liaison Officer, you will be responsible for overseeing communication between residents, site teams and project managers, with regards to ongoing works. What's in it for you? Basic Salary of up to £45,000 (D.O.E) Car Allowance of £5,250 Yearly bonus incentives Access to an online discounts portal, employee assistance program & much more! What are we looking for? Experience as a Resident Liaison Officer or in a customer-facing role within any housing sector. Strong communication and interpersonal skills, with a customer-first approach. Understanding of kitchen and bathroom refurbishment works Experience working in occupied social housing environments. Key Responsibilities: Provide residents with timely updates, letters, and access schedules related to kitchen and bathroom refurbishment works Conduct pre-start visits to explain the scope of works and answer resident queries. Manage complaints and resolve issues sensitively and professionally Organise and attend resident meetings, open days, and progress updates. Ensure residents are aware of health and safety procedures and property access needs. Support vulnerable residents and ensure special requirements or adjustments are considered. IF THIS IS YOU, WHY NOT APPLY NOW!

Resident Liaison Officer Oldham Location: Oldham Job Type: Permanent On behalf of our client, we are seeking an experienced Resident Liaison Officer (RLO) to join a growing team in Oldham . This is a fantastic opportunity for professionals with a background in Social Housing to take on a key role ensuring effective communication between tenants, residents, and housing authorities during ongoing works. We are recruiting for a Resident Liaison Officer in Oldham , offering a great chance to work in a supportive and dynamic environment within the Social Housing sector. As a Resident Liaison Officer, your duties will include: Liaising with residents to keep them informed about ongoing property works Building and maintaining strong relationships with housing associations and other key stakeholders Chairing tenant forum meetings to update residents on project progress Resolving customer complaints and addressing any concerns in a timely and professional manner Regularly monitoring customer satisfaction and addressing issues proactively Ensuring compliance with health and safety standards during works You will play a vital role in ensuring that the residents experience is positive, and that all communications are clear, helpful, and professional. To be considered for this Resident Liaison Officer role, you will need: Previous experience in a Resident Liaison Officer or Tenant Liaison Officer role within Social Housing Excellent communication skills , with the ability to build rapport with residents and stakeholders Strong problem-solving abilities and a proactive approach to resolving issues Ability to work independently as well as within a team environment Good IT skills , including proficiency in Microsoft Word and Excel A full, clean driving licence (required for travel between sites) A professional, polite, and courteous attitude at all times Desirable Resident Liaison Officer Skills: Experience working with leaseholders and residents whose properties are undergoing works Familiarity with tenant satisfaction surveys and customer feedback systems Previous experience in social housing or a similar field is highly advantageous What s on Offer: A competitive salary package with attractive benefits Comprehensive pension scheme Generous holiday entitlement and additional benefits Ongoing training and professional development opportunities Opportunity to work with a growing company in the Social Housing sector, with clear career progression If you are an experienced Resident Liaison Officer looking for your next role in Oldham , we want to hear from you! Apply now to be considered for this Resident Liaison Officer role. To view more jobs from Bamford Contract Services, Find us on Facebook bamfordcs or follow us on Twitter bamfordcs.

We're recruiting an experienced and proactive Lead Resident Liaison Officer to join a forward-thinking housing service delivering large-scale regeneration and community improvement programmes. This is new position and an exciting opportunity for someone passionate about housing, community engagement, and supporting residents through change. You'll play a pivotal role in ensuring that residents are well-informed, supported, and actively involved throughout the regeneration process, while helping to deliver sustainable neighbourhoods and excellent housing outcomes. The role will require at least 1 day a week on site for meetings and resident engagement. The Role Act as the key point of contact for residents affected by regeneration or redevelopment programmes, ensuring they are fully supported throughout the process. Provide clear and empathetic advice to tenants and leaseholders on decanting, rehousing, and tenancy management matters. Work closely with Housing Officers, Development teams, and contractors to coordinate communication, ensure access arrangements, and resolve resident concerns. Support the delivery of community engagement initiatives, consultation events, and meetings, ensuring residents' views are captured and represented. Manage and maintain accurate records of resident interactions, moves, and rehousing plans using housing management systems. Conduct home visits and estate inspections, identifying and escalating any issues around property condition, tenancy sustainment, or neighbourhood concerns. Collaborate with internal and external partners to support social value delivery, community initiatives, and resident wellbeing programmes. Provide practical advice and assistance to residents on housing options, benefits, and other available support services. Support with decant management, including temporary moves, home loss payments, disturbance allowances, and liaising with contractors. Ensure all communication is professional, consistent, and aligned with project timelines and objectives. Key Requirements Minimum 5 years demonstrable experience in housing management, regeneration, or resident liaison roles within local government, housing associations, or similar settings. Strong understanding of tenancy management, decant processes, and community engagement. Excellent communication and interpersonal skills, with the ability to build trust and rapport with residents during periods of change. Confident managing sensitive conversations and maintaining professionalism under pressure. Good knowledge of housing legislation, allocations, and tenancy sustainment principles. Ability to manage a varied workload, prioritise effectively, and meet deadlines in a fast-paced environment. IT proficient, with experience using housing management systems and Microsoft Office tools. A full UK driving licence and access to a vehicle is preferred, as estate-based work will be required. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

1st Step Solutions are currently looking for a resident liaison Officer to travel around Canterbury. This role requires you to have your own vehicle, with insurance for driving around to various addresses. Prior to your start, you will also have to travel to their office in Banstead, SM7. To be given a pass and uniform, along with having an informal interview. You will be assisting out client to speak to residents and book in maintenance appointments with their reception staff. In some instances you may be dealing with vulnerable people, so this role does require a DBS. Required Qualifications: Full Clean UK driving licence, and recent DBS Here are a few basic details about the project: Location Canterbury & Surrounding areas Job Resident Liaison Officer Rate 16.97 per hour (PAYE direct) or 22.07 per hour (PAYE Direct) Milage 45p per mile Days Monday - Friday Hours 08:00 - 17:00 (9 hours paid) Duration 3-4 weeks Start Date ASAP These roles are PAYE Direct or PAYE Umbrella ONLY - No CIS or limited company payments If you would like to hear more about this or other opportunities we have got on offer, please let us know by replying to this email or Calling on (phone number removed). To secure a start on site the documents we need are: Photo of your driving licence (Front and back) DBS Certificate Passport / Documents proving your right to work in the UK. 2 references from supervisors you have worked with in the last 2 years. We will need their name and mobile numbers.

Resident Liaison Officer (RLO) Location: Cambridge, Ely, and surrounding areas Contract: Temporary, with a strong view to a long-term position Pay Rate: £17 - £22 per hour Are you an experienced and empathetic Resident Liaison Officer looking for a new opportunity in the Cambridge and Ely area We have an opening for a crucial role focused on ensuring a positive experience for residents during property works. This is a long-term position for the right person. The Role This is a fantastic opportunity to join a project team working on essential home energy improvements . The works include External Wall Insulation (EWI), air source heat pumps, and potentially PV panel installations . You will be the primary point of contact for residents, providing clear and consistent communication from the project's start in September onwards. Your ability to build rapport and resolve issues with a calm, patient, and professional manner is essential to the success of this project. Key Responsibilities Resident Communication: Serve as the main point of contact, providing timely and accurate information about project timelines, progress, and any potential disruptions related to the energy retrofit works. Issue Resolution: Address and resolve resident queries and complaints with empathy and efficiency. Project Coordination: Facilitate access for tradespeople and coordinate appointments to ensure work can be completed smoothly. Administration: Maintain accurate resident records, log all communication, and assist with surveys and documentation. Candidate Profile Experience: Proven experience in a Resident Liaison Officer or similar role within the social housing or construction sector. Experience with energy retrofit or home improvement projects is highly desirable. Communication Skills: Exceptional interpersonal skills with the ability to build rapport with diverse groups of people. Organisational Skills: Highly organised and capable of managing a busy workload and multiple tasks effectively. Problem-Solving: A proactive and solution-oriented approach to challenges. Mobility: A full UK driving license and a personal vehicle are essential for travel across the Ely and Cambridge area. What We Offer A competitive pay rate of £17 - £22 per hour . The opportunity to work on key, long-term projects that make a real difference to residents' homes and lives. A supportive and collaborative team environment. If you are a compassionate and skilled RLO ready for your next challenge, we encourage you to apply.

Resident Liaison Officer - Hucknall 150 - 160 per day Start ASAP Ongoing contract (temp to perm after 3 months) We're looking for a Resident Liaison Officer to join a social housing project in Hucknall, covering kitchens, bathrooms, and windows & doors. You'll be the go-to person for residents - keeping them updated, arranging access for works, and making sure everything runs smoothly on site. What you'll need: Experience in a Resident Liaison or customer-focused role Strong communication and organisation skills A friendly, proactive approach What's on offer: Immediate start Ongoing contract with the chance to go permanent after 3 months Supportive site team and rewarding, people-focused work If you're great with people and ready to get stuck in - apply today!

We're thrilled to offer an exciting opportunity for a Tenant Liaison Officer to become part of a well-established construction company working on a dynamic social housing contract. This full-time role (40 hours/week) starts as a temporary position with strong potential to become permanent. You'll be based across Warrington and St Helens , with an initial 6-week assignment in Bolton . Plus, there is flexibility for hybrid working options.Annual salary for this role ranges from 29,000 to 32,000 , offering an additional car allowance on top and business mileage reimbursement. Your new role As Tenant Liaison Officer, you'll play a key role in ensuring smooth communication and coordination between tenants and the project team. Working closely with the Project Manager, you will: Arrange and schedule surveyor visits to assess properties. Plan and coordinate follow-up work based on the survey findings. Act as the main point of contact for tenants, keeping them informed about timelines, access requirements, and progress. Address concerns and ensure residents feel supported throughout the works. Coordinate between tenants, surveyors, contractors, and project managers to ensure smooth delivery of services. What you'll need to succeed Strong communication skills - confident in engaging with tenants, contractors and project teams. Excellent organisational abilities - able to manage schedules, coordinate visits and keep projects on track. Problem-solving mindset - proactive in resolving issues and ensuring tenant satisfaction. Experience in social housing or construction - familiarity with housing projects and tenant liaison is a plus. IT proficiency - comfortable using scheduling tools, email and basic reporting systems. Flexibility and reliability - willing to travel between sites and adapt to changing project needs. Full driving licence - you will be required to travel, and will need valid business insurance. What you'll get in return Full time hours Temp to perm opportunity Additional car allowance Business mileage reimbursement What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Resident Liaison Officer - Hull 14- 16 per hour 12-week contract (immediate start) Full driving licence required We're looking for a Resident Liaison Officer to join a leading social housing team in Hull, supporting residents through repairs, maintenance, capital works, and retrofit projects. You'll be the friendly face on site - keeping residents informed, helping with queries, and ensuring every project runs smoothly. What we're looking for: Experience in a customer-facing role Ability to handle sensitive situations with empathy and professionalism Resilient, with strong communication and negotiation skills Confident using Microsoft Office Full UK driving licence (travel between sites required) This is a fantastic opportunity to make a difference in your local community - and start immediately! Apply today to secure your place on this project and help deliver homes people are proud to live in.

Skilled Careers are currently recruiting for a Tenancy / Resident Liaison Officer on a temporary ongoing basis based in the Nottingham area. Your role will cover the Arnold area. The work consists of refurbishment works on Social Housing properties, as a TLO you will be acting as the primary liaison between tenants and residents and the contractor, ensuring effective communication between the two, managing work schedules and updating tenants with these, to minimise any disruption and complaints as much as possible. In order to be considered for the role, you will need proven experience in a similar role and be a confident communicator - able to successfully build rapport quickly with residents. Furthermore, you must have a full UK driving licence due to the area of coverage and have access to a vehicle This is a lengthy temporary contract with a competitive rate of pay, it has the option to go permanent for the right individual.