Morgan Sindall Property Services
Welwyn Garden City, Hertfordshire
Project Coordinator / Resident Liaison Officer 28,000 - 33,000 + Excellent Benefits Welwyn Garden City, AL8 6AE Permanent, Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We have an excellent opportunity for a Project Coordinator / Resident Liaison Officer to join our Planned team, with projects in Welwyn Hatfield, Epping and Basildon. This is an exciting opportunity to play a key role in delivering refurbishment and planned maintenance projects for housing associations and local authorities, helping to improve homes and create a lasting positive impact within communities across the UK. The Role As Project Coordinator / Resident Liaison Officer, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with residents, Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for residents, clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves property visits, maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent customer service, administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with residents, clients, subcontractors and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is an office / site based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.
14/09/2026
Full time
Project Coordinator / Resident Liaison Officer 28,000 - 33,000 + Excellent Benefits Welwyn Garden City, AL8 6AE Permanent, Full Time 40 hours per week: Monday to Friday, 08:00-17:00, one hour lunch We have an excellent opportunity for a Project Coordinator / Resident Liaison Officer to join our Planned team, with projects in Welwyn Hatfield, Epping and Basildon. This is an exciting opportunity to play a key role in delivering refurbishment and planned maintenance projects for housing associations and local authorities, helping to improve homes and create a lasting positive impact within communities across the UK. The Role As Project Coordinator / Resident Liaison Officer, you will be responsible for supporting the successful delivery of construction refurbishment and planned works projects from inception through to completion. Working closely with residents, Operational and Commercial teams, you will coordinate project activities, manage project documentation, monitor progress and ensure stakeholders remain informed throughout the project lifecycle. You'll help develop project plans, coordinate resources, manage schedules and support risk management activities to ensure projects are delivered on time, within budget and to the highest quality standards. Acting as a key point of contact for residents, clients, subcontractors and internal teams, you'll play a vital role in maintaining strong communication and resolving issues before they impact delivery. The role also involves property visits, maintaining project management systems, producing reports, tracking project performance, managing documentation and ensuring information remains accurate and up to date at all times. You'll work collaboratively across departments to remove obstacles, improve processes and contribute to the continued growth of our Planned Works Hub. About You We're looking for a highly organised and proactive individual who thrives in a fast-paced environment and can confidently manage multiple priorities at once. You'll have excellent customer service, administrative and coordination skills, with the ability to oversee multiple trackers, manage a high volume of bookings across different clients, and ensure all project information remains accurate and up to date. A professional and friendly telephone manner is essential, as you'll regularly liaise with residents, clients, subcontractors and internal stakeholders. You'll be a strong communicator who can build effective working relationships and provide clear, timely updates to site teams and project stakeholders whenever required. Previous experience in a Project Coordinator, Project Administrator, Resident Liaison Officer or similar role is desirable, ideally within construction, planned works, property services or social housing environments. Strong organisational skills, attention to detail and the ability to manage competing deadlines are key to success in this role. You'll also be confident using Microsoft Office applications, particularly Excel, and comfortable working with project management systems and trackers. This is an office / site based position, so we're looking for someone who enjoys working collaboratively as part of a busy team and can provide hands-on support to operational and commercial colleagues to help ensure projects are delivered efficiently and to a high standard. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application.
Resident Liaison Officer Contract Type: PAYE Contract Duration: 3 months Location: Nottingham - Site/office based initially, with hybrid working available after training. Travel to project sites will be required. Pay Rate: 16.63- 18.71 per hour Start Date: ASAP Hours: 37 hours per week, Monday-Friday Job Overview: We are looking for an organised and customer-focused Resident Liaison Officer to support the delivery of energy efficiency projects across residential properties. Working closely with project teams, contractors, Housing Associations and site managers, you will act as a key point of contact for residents throughout the delivery of works including insulation, solar panels, heat pumps and other low-carbon heating solutions. This role is more focused on administration, coordination and resident communication than a traditional site-heavy RLO position, although site visits will still be required when needed. You will be responsible for keeping residents informed, coordinating appointments, maintaining accurate records and ensuring queries or concerns are handled professionally throughout the customer journey. Your Responsibilities: Act as a key point of contact for residents throughout planned works and energy efficiency installations. Communicate clearly with residents regarding appointments, works, timescales and any changes to planned activity. Coordinate appointments and site visits between residents, contractors, Housing Associations and internal project teams. Maintain accurate resident records and ensure systems are updated with relevant information. Support vulnerable residents and those with accessibility or additional communication requirements. Respond to resident queries, concerns and complaints professionally and sensitively. Liaise with contractors, site managers, Housing Associations and internal stakeholders to resolve issues and keep projects progressing. Explain technical information to residents in a clear and easy-to-understand way. Identify and escalate operational or customer issues where appropriate. Support project reporting and provide accurate updates to internal stakeholders. Attend project and construction sites when required. Help maintain a positive resident experience throughout the project and contribute towards strong customer satisfaction and NPS performance. What We're Looking For: Strong administration, coordination and organisational skills. Excellent attention to detail and the ability to maintain accurate records. Strong customer service and resident communication skills. Confidence dealing with queries, complaints and challenging conversations professionally. The ability to manage multiple residents, appointments and priorities at the same time. A patient and empathetic approach when supporting vulnerable residents or individuals with accessibility requirements. Confidence communicating with contractors, Housing Associations, site teams and internal stakeholders. The ability to work independently and manage your own workload effectively. Comfortable attending construction or project sites when required. Experience/Qualifications Required: Previous experience within resident liaison, customer service, housing administration, community engagement or project administration. Experience managing records, coordinating appointments and maintaining accurate information. Previous experience communicating directly with residents or customers. Full UK driving licence. CSCS card. Experience working with vulnerable residents or customers requiring accessible communication. An understanding of site-based operations or construction environments. Experience within social housing, Housing Associations, property maintenance, planned works, construction, retrofit or energy efficiency would be particularly beneficial. Previous experience working with Housing Associations, Local Authorities or Advice Centres would be advantageous. Knowledge of retrofit, green energy, BEIS or Local Authority schemes would be beneficial but is not essential. Company information: This contract vacancy is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. INDOT-MW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
11/09/2026
Seasonal
Resident Liaison Officer Contract Type: PAYE Contract Duration: 3 months Location: Nottingham - Site/office based initially, with hybrid working available after training. Travel to project sites will be required. Pay Rate: 16.63- 18.71 per hour Start Date: ASAP Hours: 37 hours per week, Monday-Friday Job Overview: We are looking for an organised and customer-focused Resident Liaison Officer to support the delivery of energy efficiency projects across residential properties. Working closely with project teams, contractors, Housing Associations and site managers, you will act as a key point of contact for residents throughout the delivery of works including insulation, solar panels, heat pumps and other low-carbon heating solutions. This role is more focused on administration, coordination and resident communication than a traditional site-heavy RLO position, although site visits will still be required when needed. You will be responsible for keeping residents informed, coordinating appointments, maintaining accurate records and ensuring queries or concerns are handled professionally throughout the customer journey. Your Responsibilities: Act as a key point of contact for residents throughout planned works and energy efficiency installations. Communicate clearly with residents regarding appointments, works, timescales and any changes to planned activity. Coordinate appointments and site visits between residents, contractors, Housing Associations and internal project teams. Maintain accurate resident records and ensure systems are updated with relevant information. Support vulnerable residents and those with accessibility or additional communication requirements. Respond to resident queries, concerns and complaints professionally and sensitively. Liaise with contractors, site managers, Housing Associations and internal stakeholders to resolve issues and keep projects progressing. Explain technical information to residents in a clear and easy-to-understand way. Identify and escalate operational or customer issues where appropriate. Support project reporting and provide accurate updates to internal stakeholders. Attend project and construction sites when required. Help maintain a positive resident experience throughout the project and contribute towards strong customer satisfaction and NPS performance. What We're Looking For: Strong administration, coordination and organisational skills. Excellent attention to detail and the ability to maintain accurate records. Strong customer service and resident communication skills. Confidence dealing with queries, complaints and challenging conversations professionally. The ability to manage multiple residents, appointments and priorities at the same time. A patient and empathetic approach when supporting vulnerable residents or individuals with accessibility requirements. Confidence communicating with contractors, Housing Associations, site teams and internal stakeholders. The ability to work independently and manage your own workload effectively. Comfortable attending construction or project sites when required. Experience/Qualifications Required: Previous experience within resident liaison, customer service, housing administration, community engagement or project administration. Experience managing records, coordinating appointments and maintaining accurate information. Previous experience communicating directly with residents or customers. Full UK driving licence. CSCS card. Experience working with vulnerable residents or customers requiring accessible communication. An understanding of site-based operations or construction environments. Experience within social housing, Housing Associations, property maintenance, planned works, construction, retrofit or energy efficiency would be particularly beneficial. Previous experience working with Housing Associations, Local Authorities or Advice Centres would be advantageous. Knowledge of retrofit, green energy, BEIS or Local Authority schemes would be beneficial but is not essential. Company information: This contract vacancy is being advertised by Rullion Ltd. Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates. Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. INDOT-MW Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Resident Liaison Officer Location: Medway Salary: Up to £35,000 + Package Job Type: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer (RLO) to join their team in Medway, working on an external planned maintenance programme across occupied social housing properties. The Role As the Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring excellent customer service is delivered throughout the lifecycle of the project. Your responsibilities will include: Building and maintaining positive relationships with residents. Carrying out pre-start visits, resident consultations and pre-condition surveys. Keeping residents informed of planned external works, timescales and any programme changes. Managing resident queries and resolving complaints efficiently and professionally. Coordinating access arrangements with residents, contractors and site teams. Carrying out regular site and resident visits throughout the works. Conducting resident satisfaction surveys and maintaining accurate records. Liaising closely with site teams to ensure residents are kept informed and disruption is minimised. Supporting the successful delivery of external planned maintenance works to occupied properties. What We're Looking For Previous experience as a Resident Liaison Officer within the Social Housing, Planned Maintenance or Construction sector. Experience working on external refurbishment or planned maintenance programmes . Excellent communication and customer service skills. Strong organisational and administration abilities. A proactive, approachable and professional attitude. Ability to build strong relationships with residents, contractors and clients. Full UK Driving Licence is desirable. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
10/09/2026
Full time
Resident Liaison Officer Location: Medway Salary: Up to £35,000 + Package Job Type: Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a well-established contractor who is looking to recruit an experienced Resident Liaison Officer (RLO) to join their team in Medway, working on an external planned maintenance programme across occupied social housing properties. The Role As the Resident Liaison Officer, you will be the key point of contact between residents, the client and site teams, ensuring excellent customer service is delivered throughout the lifecycle of the project. Your responsibilities will include: Building and maintaining positive relationships with residents. Carrying out pre-start visits, resident consultations and pre-condition surveys. Keeping residents informed of planned external works, timescales and any programme changes. Managing resident queries and resolving complaints efficiently and professionally. Coordinating access arrangements with residents, contractors and site teams. Carrying out regular site and resident visits throughout the works. Conducting resident satisfaction surveys and maintaining accurate records. Liaising closely with site teams to ensure residents are kept informed and disruption is minimised. Supporting the successful delivery of external planned maintenance works to occupied properties. What We're Looking For Previous experience as a Resident Liaison Officer within the Social Housing, Planned Maintenance or Construction sector. Experience working on external refurbishment or planned maintenance programmes . Excellent communication and customer service skills. Strong organisational and administration abilities. A proactive, approachable and professional attitude. Ability to build strong relationships with residents, contractors and clients. Full UK Driving Licence is desirable. If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Howells Solutions Limited
Gateshead, Tyne And Wear
Senior Operations Manager - High Rise Re-clad Projects Gateshead based 90K - 100K + Car Allowance + Benefits We are working with a leading national regeneration contractor to recruit a Senior Operations Manager to join their highly successful team based in Gateshead. The Senior Operations Manager will oversee teams delivering a multiple high rise planned maintenance programs including cladding and roofing works. We are looking for candidates with comparable experience on high rise or high risk buildings working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Senior Operations Manager delivering multiple high rise or risk buildings Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 7 or equivalent Senior Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 100,000 + Car/Allowance + Benefits.
10/09/2026
Full time
Senior Operations Manager - High Rise Re-clad Projects Gateshead based 90K - 100K + Car Allowance + Benefits We are working with a leading national regeneration contractor to recruit a Senior Operations Manager to join their highly successful team based in Gateshead. The Senior Operations Manager will oversee teams delivering a multiple high rise planned maintenance programs including cladding and roofing works. We are looking for candidates with comparable experience on high rise or high risk buildings working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Operations Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Senior Operations Manager delivering multiple high rise or risk buildings Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 7 or equivalent Senior Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 100,000 + Car/Allowance + Benefits.
Resident Liaison Officer (RLO) Kitchens & Bathrooms Resident Liaison Officer Tenant Liaison RLO Social Housing Planned Maintenance Job Title: Resident Liaison Officer (RLO) Kitchen & Bathroom Renewals Location: Ealing, West London (Local Patch) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE direct) + Weekly Pay Contract Type: Full-Time Contract / Temp to Perm Mandatory Requirements: Full UK Driving Licence, Own Vehicle, Essential RLO / Social Housing Experience Are you an experienced, customer-focused Resident Liaison Officer (RLO) looking for your next contract in West London We are urgently recruiting a skilled Resident Liaison Officer to join an established social housing contractor delivering a high-volume kitchen and bathroom renewal programme across occupied housing stock in Ealing . Acting as the vital link between residents, site management, and trade operatives, you will oversee tenant engagement from initial home surveys and colour choice selections through to installation access and final customer sign-off. Why Apply for This Role Competitive Hourly Rates: Earn £23.00/hr (Umbrella) or £17.32/hr (PAYE direct) with reliable weekly pay. Structured Planned Works: Focus on a dedicated, high-volume internal planned maintenance scheme. Local Patch: Work locally within the London Borough of Ealing with consistent, full-time weekday hours. Key Responsibilities: Pre-Start Surveys & Choice Selections: Visit tenants in their homes to explain works schedules, complete pre-start surveys, and guide residents through kitchen and bathroom finish choices. Access Coordination: Manage daily property access, liaising closely with site supervisors and sub-contractors to keep multi-trade replacement schedules running on time. Occupied Home Support: Support residents through the temporary disruption of live plumbing and electrical works, ensuring temporary facilities are arranged where required. Issue Resolution & De-escalation: Handle tenant queries, manage access refusals, and resolve minor on-site disputes before they turn into formal complaints. Handover & Administration: Maintain accurate resident logs, track job progress on internal systems, and conduct post-completion satisfaction surveys. Candidate Profile & Requirements: Prior RLO Experience: Essential. Proven background working as an RLO or TLO within social housing or local authority planned maintenance contracts. Kitchen & Bathroom Scheme Knowledge: Practical understanding of internal refurbishment programmes in live/occupied environments. Full Mobility: Must hold a Full UK Driving Licence and have access to your own vehicle for daily estate visits across Ealing. Soft Skills: Excellent conflict-resolution skills, strong empathy, clear communication, and high organisational ability. How to Apply: If you are an experienced Resident Liaison Officer ready for an immediate start in Ealing, click APPLY NOW with your updated CV for immediate consideration.
09/09/2026
Full time
Resident Liaison Officer (RLO) Kitchens & Bathrooms Resident Liaison Officer Tenant Liaison RLO Social Housing Planned Maintenance Job Title: Resident Liaison Officer (RLO) Kitchen & Bathroom Renewals Location: Ealing, West London (Local Patch) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE direct) + Weekly Pay Contract Type: Full-Time Contract / Temp to Perm Mandatory Requirements: Full UK Driving Licence, Own Vehicle, Essential RLO / Social Housing Experience Are you an experienced, customer-focused Resident Liaison Officer (RLO) looking for your next contract in West London We are urgently recruiting a skilled Resident Liaison Officer to join an established social housing contractor delivering a high-volume kitchen and bathroom renewal programme across occupied housing stock in Ealing . Acting as the vital link between residents, site management, and trade operatives, you will oversee tenant engagement from initial home surveys and colour choice selections through to installation access and final customer sign-off. Why Apply for This Role Competitive Hourly Rates: Earn £23.00/hr (Umbrella) or £17.32/hr (PAYE direct) with reliable weekly pay. Structured Planned Works: Focus on a dedicated, high-volume internal planned maintenance scheme. Local Patch: Work locally within the London Borough of Ealing with consistent, full-time weekday hours. Key Responsibilities: Pre-Start Surveys & Choice Selections: Visit tenants in their homes to explain works schedules, complete pre-start surveys, and guide residents through kitchen and bathroom finish choices. Access Coordination: Manage daily property access, liaising closely with site supervisors and sub-contractors to keep multi-trade replacement schedules running on time. Occupied Home Support: Support residents through the temporary disruption of live plumbing and electrical works, ensuring temporary facilities are arranged where required. Issue Resolution & De-escalation: Handle tenant queries, manage access refusals, and resolve minor on-site disputes before they turn into formal complaints. Handover & Administration: Maintain accurate resident logs, track job progress on internal systems, and conduct post-completion satisfaction surveys. Candidate Profile & Requirements: Prior RLO Experience: Essential. Proven background working as an RLO or TLO within social housing or local authority planned maintenance contracts. Kitchen & Bathroom Scheme Knowledge: Practical understanding of internal refurbishment programmes in live/occupied environments. Full Mobility: Must hold a Full UK Driving Licence and have access to your own vehicle for daily estate visits across Ealing. Soft Skills: Excellent conflict-resolution skills, strong empathy, clear communication, and high organisational ability. How to Apply: If you are an experienced Resident Liaison Officer ready for an immediate start in Ealing, click APPLY NOW with your updated CV for immediate consideration.
Resident Liaison Officer Tenant Liaison Social Housing Retrofit & Decarbonisation Temp to Perm Job Title: Resident Liaison Officer (RLO) Estate Retrofit Location: Erith Area, Kent (Local Estate Patch) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE direct) Contract Type: Temp to Perm (Immediate contract start with a seamless route to a permanent role) Hours: Monday to Friday, Standard Day Shift (37.5 40 hours per week) Mandatory Requirements: Prior RLO / Social Housing Experience & Full UK Driving Licence with Own Vehicle Are you a passionate, people-focused Resident Liaison Officer looking for an exciting new challenge on a major green housing initiative We are thrilled to be hiring a dedicated RLO to lead resident communications for a brand-new retrofit scheme transforming an estate in the Erith area! This is a fantastic Temp to Perm opportunity to join a forward-thinking, growing contractor making real, sustainable improvements to local social housing. In this role, you will be the absolute heartbeat of the project acting as the primary bridge between residents, site management, and specialist energy-efficiency trade teams during high-impact decarbonisation and fabric-first upgrades. Why You ll Love This Opportunity! Transformative Green Project: Play a key role in boosting energy efficiency, lowering carbon footprints, and helping local residents save on energy bills. Great Temp to Perm Pathway: Immediate income via weekly pay, transitioning seamlessly into a stable, long-term permanent role. Competitive Earnings: Earn £23.00/hr (Umbrella) or £17.32/hr (PAYE direct) + holiday accrual. Supportive & Energetic Team: Join a dynamic site setup where tenant satisfaction, high standards, and team collaboration come first! Key Responsibilities: Community & Tenant Engagement: Act as the main face of the project, delivering introductory letters, conducting resident inductions, and explaining upcoming retrofit works (insulation, ventilation, heating upgrades). Survey Coordination & Choice Selections: Carry out pre-start home assessments, guide residents through choices where applicable, and record special access or vulnerability requirements. Access Management: Work hand-in-hand with site supervisors and sub-contractors to schedule property access, keeping installation programmes strictly on track. De-escalation & Issue Resolution: Proactively resolve resident concerns, manage access refusals with empathy, and address day-to-day queries on-site before they turn into formal complaints. Documentation & Handover: Maintain detailed communication logs, complete customer satisfaction surveys, and guide residents through final property sign-offs. What We Are Looking For: Proven RLO Experience: Demonstrable history working as an RLO or TLO in social housing (experience with retrofit, Decent Homes, or planned maintenance schemes is ideal). Driver: Must hold a Full UK Driving Licence and have access to your own reliable vehicle for daily travel across the Erith patch. People Person: Outstanding communication skills, high empathy, natural conflict-resolution abilities, and a upbeat, professional attitude. Organized Mindset: Ability to handle paperwork, update site logs, and manage daily schedules efficiently. How to Apply: If you re an experienced RLO ready to make a genuine impact on an exciting retrofit project in Erith, click APPLY NOW with your updated CV for immediate consideration!
08/09/2026
Full time
Resident Liaison Officer Tenant Liaison Social Housing Retrofit & Decarbonisation Temp to Perm Job Title: Resident Liaison Officer (RLO) Estate Retrofit Location: Erith Area, Kent (Local Estate Patch) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE direct) Contract Type: Temp to Perm (Immediate contract start with a seamless route to a permanent role) Hours: Monday to Friday, Standard Day Shift (37.5 40 hours per week) Mandatory Requirements: Prior RLO / Social Housing Experience & Full UK Driving Licence with Own Vehicle Are you a passionate, people-focused Resident Liaison Officer looking for an exciting new challenge on a major green housing initiative We are thrilled to be hiring a dedicated RLO to lead resident communications for a brand-new retrofit scheme transforming an estate in the Erith area! This is a fantastic Temp to Perm opportunity to join a forward-thinking, growing contractor making real, sustainable improvements to local social housing. In this role, you will be the absolute heartbeat of the project acting as the primary bridge between residents, site management, and specialist energy-efficiency trade teams during high-impact decarbonisation and fabric-first upgrades. Why You ll Love This Opportunity! Transformative Green Project: Play a key role in boosting energy efficiency, lowering carbon footprints, and helping local residents save on energy bills. Great Temp to Perm Pathway: Immediate income via weekly pay, transitioning seamlessly into a stable, long-term permanent role. Competitive Earnings: Earn £23.00/hr (Umbrella) or £17.32/hr (PAYE direct) + holiday accrual. Supportive & Energetic Team: Join a dynamic site setup where tenant satisfaction, high standards, and team collaboration come first! Key Responsibilities: Community & Tenant Engagement: Act as the main face of the project, delivering introductory letters, conducting resident inductions, and explaining upcoming retrofit works (insulation, ventilation, heating upgrades). Survey Coordination & Choice Selections: Carry out pre-start home assessments, guide residents through choices where applicable, and record special access or vulnerability requirements. Access Management: Work hand-in-hand with site supervisors and sub-contractors to schedule property access, keeping installation programmes strictly on track. De-escalation & Issue Resolution: Proactively resolve resident concerns, manage access refusals with empathy, and address day-to-day queries on-site before they turn into formal complaints. Documentation & Handover: Maintain detailed communication logs, complete customer satisfaction surveys, and guide residents through final property sign-offs. What We Are Looking For: Proven RLO Experience: Demonstrable history working as an RLO or TLO in social housing (experience with retrofit, Decent Homes, or planned maintenance schemes is ideal). Driver: Must hold a Full UK Driving Licence and have access to your own reliable vehicle for daily travel across the Erith patch. People Person: Outstanding communication skills, high empathy, natural conflict-resolution abilities, and a upbeat, professional attitude. Organized Mindset: Ability to handle paperwork, update site logs, and manage daily schedules efficiently. How to Apply: If you re an experienced RLO ready to make a genuine impact on an exciting retrofit project in Erith, click APPLY NOW with your updated CV for immediate consideration!
Bridgeman Recruitment Services Ltd
City, Sheffield
Bridgeman Recruitment Services are currently recruiting for an experienced Tenant Liaison Officer to join a long-term social housing and refurbishment programme in Sheffield. This is an excellent opportunity for someone looking for stable, long-term work , with the project expected to run for approximately 5 years . The Role You will act as the main point of contact between the contractor, site teams, housing association and tenants throughout the programme of works. Responsibilities will include: Liaising with tenants before, during and after works are completed. Carrying out pre-start and pre-entry visits. Explaining planned works, timescales and potential disruption to residents. Arranging access and appointments with tenants. Dealing with tenant queries, concerns and complaints professionally. Identifying vulnerable residents and escalating any concerns where appropriate. Maintaining accurate records of tenant contact and appointments. Working closely with Site Managers, Project Managers and contractors. Monitoring customer satisfaction and gathering feedback. Attending resident meetings and community engagement events where required. Supporting the site team in resolving issues that could delay the programme. Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer or Customer Liaison Officer . Experience within social housing, planned maintenance, refurbishment or construction is highly desirable. Excellent communication and interpersonal skills. Confident dealing with tenants and resolving difficult or sensitive situations. Strong organisational and administration skills. Good IT skills, including Microsoft Office. Full UK driving licence is desirable. This is a fantastic opportunity to secure long-term work on a major 5-year programme in Sheffield.
08/09/2026
Seasonal
Bridgeman Recruitment Services are currently recruiting for an experienced Tenant Liaison Officer to join a long-term social housing and refurbishment programme in Sheffield. This is an excellent opportunity for someone looking for stable, long-term work , with the project expected to run for approximately 5 years . The Role You will act as the main point of contact between the contractor, site teams, housing association and tenants throughout the programme of works. Responsibilities will include: Liaising with tenants before, during and after works are completed. Carrying out pre-start and pre-entry visits. Explaining planned works, timescales and potential disruption to residents. Arranging access and appointments with tenants. Dealing with tenant queries, concerns and complaints professionally. Identifying vulnerable residents and escalating any concerns where appropriate. Maintaining accurate records of tenant contact and appointments. Working closely with Site Managers, Project Managers and contractors. Monitoring customer satisfaction and gathering feedback. Attending resident meetings and community engagement events where required. Supporting the site team in resolving issues that could delay the programme. Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer or Customer Liaison Officer . Experience within social housing, planned maintenance, refurbishment or construction is highly desirable. Excellent communication and interpersonal skills. Confident dealing with tenants and resolving difficult or sensitive situations. Strong organisational and administration skills. Good IT skills, including Microsoft Office. Full UK driving licence is desirable. This is a fantastic opportunity to secure long-term work on a major 5-year programme in Sheffield.
Bridgeman Recruitment Services Ltd
City, Manchester
Bridgeman Recruitment Services are currently recruiting for an experienced Tenant Liaison Officer to join a long-term social housing and refurbishment programme in Manchester. This is an excellent opportunity for someone looking for stable, long-term work , with the project expected to run for approximately 5 years . The Role You will act as the main point of contact between the contractor, site teams, housing association and tenants throughout the programme of works. Responsibilities will include: Liaising with tenants before, during and after works are completed. Carrying out pre-start and pre-entry visits. Explaining planned works, timescales and potential disruption to residents. Arranging access and appointments with tenants. Dealing with tenant queries, concerns and complaints professionally. Identifying vulnerable residents and escalating any concerns where appropriate. Maintaining accurate records of tenant contact and appointments. Working closely with Site Managers, Project Managers and contractors. Monitoring customer satisfaction and gathering feedback. Attending resident meetings and community engagement events where required. Supporting the site team in resolving issues that could delay the programme. Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer or Customer Liaison Officer . Experience within social housing, planned maintenance, refurbishment or construction is highly desirable. Excellent communication and interpersonal skills. Confident dealing with tenants and resolving difficult or sensitive situations. Strong organisational and administration skills. Good IT skills, including Microsoft Office. Full UK driving licence is desirable. This is a fantastic opportunity to secure long-term work on a major 5-year programme in Manchester.
08/09/2026
Seasonal
Bridgeman Recruitment Services are currently recruiting for an experienced Tenant Liaison Officer to join a long-term social housing and refurbishment programme in Manchester. This is an excellent opportunity for someone looking for stable, long-term work , with the project expected to run for approximately 5 years . The Role You will act as the main point of contact between the contractor, site teams, housing association and tenants throughout the programme of works. Responsibilities will include: Liaising with tenants before, during and after works are completed. Carrying out pre-start and pre-entry visits. Explaining planned works, timescales and potential disruption to residents. Arranging access and appointments with tenants. Dealing with tenant queries, concerns and complaints professionally. Identifying vulnerable residents and escalating any concerns where appropriate. Maintaining accurate records of tenant contact and appointments. Working closely with Site Managers, Project Managers and contractors. Monitoring customer satisfaction and gathering feedback. Attending resident meetings and community engagement events where required. Supporting the site team in resolving issues that could delay the programme. Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer or Customer Liaison Officer . Experience within social housing, planned maintenance, refurbishment or construction is highly desirable. Excellent communication and interpersonal skills. Confident dealing with tenants and resolving difficult or sensitive situations. Strong organisational and administration skills. Good IT skills, including Microsoft Office. Full UK driving licence is desirable. This is a fantastic opportunity to secure long-term work on a major 5-year programme in Manchester.
Resident Liaison Officer Location: Grimsby, with occasional travel to Boston Salary: 28,000- 30,000 Contract: Long-term temporary Hours: Full-time We are recruiting on behalf of a well-established property services organisation looking to appoint two Customer Liaison Officers to support its team in Grimsby. You will act as the main point of contact for customers while works are taking place, ensuring they are kept fully informed and receive a professional and supportive service throughout. This is a varied role requiring strong communication, organisation and relationship-building skills. Key Responsibilities Acting as the main link between customers, site teams and contractors Keeping customers informed before, during and after works Arranging appointments and access to properties Responding to queries and resolving concerns professionally Supporting customers with any additional requirements Maintaining accurate records of customer contact and feedback Working closely with operational teams to provide regular updates Occasionally travelling to sites in Boston What We're Looking For Previous Customer Liaison Officer experience would be advantageous but is not essential Experience in a customer-facing, resident liaison, housing or property services role would be beneficial Strong communication and customer service skills A professional and approachable manner Good organisational skills and the ability to manage a varied workload Confidence dealing with queries and resolving concerns A full UK driving licence and access to your own vehicle Business-use motor insurance, due to travel requirements This is an excellent long-term opportunity for an experienced liaison professional or someone with strong transferable customer service skills looking to develop their experience within property services. Please apply with your up-to-date CV or call Jess on (phone number removed) for further information
08/09/2026
Seasonal
Resident Liaison Officer Location: Grimsby, with occasional travel to Boston Salary: 28,000- 30,000 Contract: Long-term temporary Hours: Full-time We are recruiting on behalf of a well-established property services organisation looking to appoint two Customer Liaison Officers to support its team in Grimsby. You will act as the main point of contact for customers while works are taking place, ensuring they are kept fully informed and receive a professional and supportive service throughout. This is a varied role requiring strong communication, organisation and relationship-building skills. Key Responsibilities Acting as the main link between customers, site teams and contractors Keeping customers informed before, during and after works Arranging appointments and access to properties Responding to queries and resolving concerns professionally Supporting customers with any additional requirements Maintaining accurate records of customer contact and feedback Working closely with operational teams to provide regular updates Occasionally travelling to sites in Boston What We're Looking For Previous Customer Liaison Officer experience would be advantageous but is not essential Experience in a customer-facing, resident liaison, housing or property services role would be beneficial Strong communication and customer service skills A professional and approachable manner Good organisational skills and the ability to manage a varied workload Confidence dealing with queries and resolving concerns A full UK driving licence and access to your own vehicle Business-use motor insurance, due to travel requirements This is an excellent long-term opportunity for an experienced liaison professional or someone with strong transferable customer service skills looking to develop their experience within property services. Please apply with your up-to-date CV or call Jess on (phone number removed) for further information
Randstad Construction & Property
Northampton, Northamptonshire
Role: Site Manager Location: Northampton & Kettering (covering social housing sites across both areas) Contract Type: Temporary / Fixed-Term (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are recruiting an experienced Site Manager to lead a fast-tracked planned maintenance scheme across Northampton and Kettering. This contract covers internal refurbishments ( kitchens and bathrooms ) across occupied social housing stock. You will be responsible for operational delivery, subcontractor management, H&S compliance, and driving progress to meet strict project completion targets by March 2027 while maintaining high customer satisfaction levels. Key Responsibilities Operational Delivery: Oversee day-to-day site operations, managing trades and sub-contractors to maintain steady flow rates on internal refits. Programme & Quality Control: Drive progress against the construction schedule, monitor build quality, and conduct sign-offs/snagging for completed kitchens and bathrooms. Tenant & RLO Coordination: Work closely with the Resident Liaison Officer (RLO) to manage access schedules, address tenant concerns, and minimise disruption in occupied homes. Health & Safety: Maintain strict H&S standards across all properties, ensure full compliance with risk assessments and method statements (RAMS), and conduct regular toolbox talks. Commercial & Reporting: Track material usage, report weekly progress to the Project Manager, and manage site handover documentation. Key Requirements & Experience Social Housing Expertise: Proven track record as a Site Manager delivering internal social housing refurbishments (specifically high-volume kitchen and bathroom replacements). Occupied Property Management: Deep understanding of working in inhabited properties and managing sub-contractors around resident access. Certifications: Valid SMSTS , First Aid at Work , and CSCS Black/White Card (Asbestos Awareness is highly desirable). Mobility: Full UK Driving Licence and willingness to travel across site locations in Northampton and Kettering. IF YOU ARE INTERESTED AND HAVE THE RELEVANT EXPERIENCE CLICK APPLY NOW. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
07/09/2026
Seasonal
Role: Site Manager Location: Northampton & Kettering (covering social housing sites across both areas) Contract Type: Temporary / Fixed-Term (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are recruiting an experienced Site Manager to lead a fast-tracked planned maintenance scheme across Northampton and Kettering. This contract covers internal refurbishments ( kitchens and bathrooms ) across occupied social housing stock. You will be responsible for operational delivery, subcontractor management, H&S compliance, and driving progress to meet strict project completion targets by March 2027 while maintaining high customer satisfaction levels. Key Responsibilities Operational Delivery: Oversee day-to-day site operations, managing trades and sub-contractors to maintain steady flow rates on internal refits. Programme & Quality Control: Drive progress against the construction schedule, monitor build quality, and conduct sign-offs/snagging for completed kitchens and bathrooms. Tenant & RLO Coordination: Work closely with the Resident Liaison Officer (RLO) to manage access schedules, address tenant concerns, and minimise disruption in occupied homes. Health & Safety: Maintain strict H&S standards across all properties, ensure full compliance with risk assessments and method statements (RAMS), and conduct regular toolbox talks. Commercial & Reporting: Track material usage, report weekly progress to the Project Manager, and manage site handover documentation. Key Requirements & Experience Social Housing Expertise: Proven track record as a Site Manager delivering internal social housing refurbishments (specifically high-volume kitchen and bathroom replacements). Occupied Property Management: Deep understanding of working in inhabited properties and managing sub-contractors around resident access. Certifications: Valid SMSTS , First Aid at Work , and CSCS Black/White Card (Asbestos Awareness is highly desirable). Mobility: Full UK Driving Licence and willingness to travel across site locations in Northampton and Kettering. IF YOU ARE INTERESTED AND HAVE THE RELEVANT EXPERIENCE CLICK APPLY NOW. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Randstad Construction & Property
Northampton, Northamptonshire
Role: Resident Liaison Officer (RLO) Location: Northampton & Kettering (covering social housing sites across both areas) Contract Type: Temporary / Fixed-Term (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are looking for an experienced Resident Liaison Officer (RLO) to manage resident communications on a fast-paced planned maintenance contract across Northampton and Kettering. This role focuses on internal refurbishments ( kitchens and bathrooms ) within occupied social housing properties. You will act as the vital bridge between residents, site management, housing association client teams, and sub-contractors to ensure smooth project delivery, minimal disruption, and high resident satisfaction. Key Responsibilities Resident Communications: Conduct pre-work surveys, deliver consultation packs, and explain work scopes and schedules to residents prior to start dates. Day-to-Day Liaison: Act as the primary point of contact for resident queries, concerns, or special requirements during active kitchen and bathroom refits. Access Management: Work closely with tenant populations and site teams to maintain access schedules and minimise no-access delays. Choice Options: Guide residents through color/style choices for units, worktops, tiles, and flooring according to contract specifications. Complaints & Feedback: Log, investigate, and resolve resident complaints promptly, ensuring all issues are escalated to site leadership where appropriate. Quality & Handover: Conduct post-completion satisfaction surveys, assist with sign-off documentation, and hand over completed works. Key Requirements & Experience Social Housing Background: Demonstrable experience working as an RLO or Tenant Liaison Officer (TLO) specifically on social housing planned maintenance schemes. Kitchen & Bathroom Experience: Strong familiarity with internal refurbishment programs and the day-to-day impacts of living through kitchen/bathroom refits. Local Knowledge: Ability to travel regularly between sites across the Northampton and Kettering regions. Communication Skills: Exceptional interpersonal, conflict-resolution, and written communication skills with an empathetic approach. Licence & Transport: Valid UK Driving Licence and access to a reliable vehicle (mileage reimbursed where applicable). CLICK APPLY NOW IF THE ROLE IS OF INTEREST AND YOU HAVE THE RELEVANT QUALIFICATIONS/EXPERIENCE Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
07/09/2026
Seasonal
Role: Resident Liaison Officer (RLO) Location: Northampton & Kettering (covering social housing sites across both areas) Contract Type: Temporary / Fixed-Term (Immediate Start - March 2027) Sector: Social Housing / Planned Maintenance (Kitchens & Bathrooms) About the Role We are looking for an experienced Resident Liaison Officer (RLO) to manage resident communications on a fast-paced planned maintenance contract across Northampton and Kettering. This role focuses on internal refurbishments ( kitchens and bathrooms ) within occupied social housing properties. You will act as the vital bridge between residents, site management, housing association client teams, and sub-contractors to ensure smooth project delivery, minimal disruption, and high resident satisfaction. Key Responsibilities Resident Communications: Conduct pre-work surveys, deliver consultation packs, and explain work scopes and schedules to residents prior to start dates. Day-to-Day Liaison: Act as the primary point of contact for resident queries, concerns, or special requirements during active kitchen and bathroom refits. Access Management: Work closely with tenant populations and site teams to maintain access schedules and minimise no-access delays. Choice Options: Guide residents through color/style choices for units, worktops, tiles, and flooring according to contract specifications. Complaints & Feedback: Log, investigate, and resolve resident complaints promptly, ensuring all issues are escalated to site leadership where appropriate. Quality & Handover: Conduct post-completion satisfaction surveys, assist with sign-off documentation, and hand over completed works. Key Requirements & Experience Social Housing Background: Demonstrable experience working as an RLO or Tenant Liaison Officer (TLO) specifically on social housing planned maintenance schemes. Kitchen & Bathroom Experience: Strong familiarity with internal refurbishment programs and the day-to-day impacts of living through kitchen/bathroom refits. Local Knowledge: Ability to travel regularly between sites across the Northampton and Kettering regions. Communication Skills: Exceptional interpersonal, conflict-resolution, and written communication skills with an empathetic approach. Licence & Transport: Valid UK Driving Licence and access to a reliable vehicle (mileage reimbursed where applicable). CLICK APPLY NOW IF THE ROLE IS OF INTEREST AND YOU HAVE THE RELEVANT QUALIFICATIONS/EXPERIENCE Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Randstad Construction & Property
Bletchley, Buckinghamshire
Job Title: Project Manager - Social Housing Decarbonisation Fund (SHDF) Location: Milton Keynes Duration: ASAP - End of March Contract Type: Temporary / Freelance / Contract Pay Rate: Competitive Day Rate About the Role Our client is seeking an experienced Project Manager to take operational control of a key Social Housing Decarbonisation Fund (SHDF) retrofit scheme in Milton Keynes running through until the end of March. You will lead the overall project lifecycle, driving commercial performance, supply chain management, client reporting, and delivery of multi-measure energy efficiency retrofits across occupied social housing properties. Key Responsibilities Project Delivery: End-to-end management of the SHDF scheme, ensuring key milestones and funding deadlines are met through to the end of March. Technical Oversight: Manage the delivery of renewable technologies and insulation measures, including Solar PV, Air Source Heat Pumps (ASHPs), Loft Insulation, and Cavity Wall Insulation (CWI) . PAS Compliance: Ensure all works strictly align with PAS 2030 / PAS 2035 standards and framework specifications. Commercial & Programming: Monitor budget allocation, manage sub-contractor valuations, drive short- and medium-term master programmes, and report on project KPIs. Client & Stakeholder Management: Serve as the primary liaison for the local authority/housing association, chairing progress meetings and providing regular performance updates. Leadership: Lead site teams, Site Managers, and Resident Liaison Officers (RLOs) to maintain safety, quality, and high customer satisfaction ratings in occupied homes. Person Specification & Qualifications Essential: Proven track record as a Project Manager delivering social housing retrofit, SHDF, ECO, or warmworks contracts . In-depth technical knowledge of decarbonisation measures ( Solar PV, ASHP, CWI, Loft Insulation ). Solid working knowledge of PAS 2030 / PAS 2035 retrofit frameworks. Valid SMSTS and CSCS Card (Black / Gold preferred). Strong commercial acumen and team management skills. Experience managing client relationships with local authorities or housing associations. Desirable: Level 5 Diploma in Retrofit Management or PAS 2035 Retrofit Coordinator qualification. How to Apply Interested candidates should click apply now. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
07/09/2026
Seasonal
Job Title: Project Manager - Social Housing Decarbonisation Fund (SHDF) Location: Milton Keynes Duration: ASAP - End of March Contract Type: Temporary / Freelance / Contract Pay Rate: Competitive Day Rate About the Role Our client is seeking an experienced Project Manager to take operational control of a key Social Housing Decarbonisation Fund (SHDF) retrofit scheme in Milton Keynes running through until the end of March. You will lead the overall project lifecycle, driving commercial performance, supply chain management, client reporting, and delivery of multi-measure energy efficiency retrofits across occupied social housing properties. Key Responsibilities Project Delivery: End-to-end management of the SHDF scheme, ensuring key milestones and funding deadlines are met through to the end of March. Technical Oversight: Manage the delivery of renewable technologies and insulation measures, including Solar PV, Air Source Heat Pumps (ASHPs), Loft Insulation, and Cavity Wall Insulation (CWI) . PAS Compliance: Ensure all works strictly align with PAS 2030 / PAS 2035 standards and framework specifications. Commercial & Programming: Monitor budget allocation, manage sub-contractor valuations, drive short- and medium-term master programmes, and report on project KPIs. Client & Stakeholder Management: Serve as the primary liaison for the local authority/housing association, chairing progress meetings and providing regular performance updates. Leadership: Lead site teams, Site Managers, and Resident Liaison Officers (RLOs) to maintain safety, quality, and high customer satisfaction ratings in occupied homes. Person Specification & Qualifications Essential: Proven track record as a Project Manager delivering social housing retrofit, SHDF, ECO, or warmworks contracts . In-depth technical knowledge of decarbonisation measures ( Solar PV, ASHP, CWI, Loft Insulation ). Solid working knowledge of PAS 2030 / PAS 2035 retrofit frameworks. Valid SMSTS and CSCS Card (Black / Gold preferred). Strong commercial acumen and team management skills. Experience managing client relationships with local authorities or housing associations. Desirable: Level 5 Diploma in Retrofit Management or PAS 2035 Retrofit Coordinator qualification. How to Apply Interested candidates should click apply now. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Randstad Construction & Property
Bletchley, Buckinghamshire
Job Title: Site Manager - Social Housing Decarbonisation Fund (SHDF) Location: Milton Keynes Duration: ASAP - End of March Contract Type: Temporary / Freelance Pay Rate: Competitive Day Rate / Hourly Rate About the Role Our client is seeking an experienced Site Manager to lead a key Social Housing Decarbonisation Fund (SHDF) scheme in Milton Keynes. Running through until the end of March, this project focuses on delivering multi-measure retrofit and renewable upgrades across occupied social housing stock. You will be responsible for day-to-day site operations, managing specialist sub-contractors, ensuring strict quality control, and maintaining high safety standards and customer satisfaction throughout the delivery. Key Responsibilities Operational Management: Oversee the installation of retrofit measures including Solar PV, Loft Insulation, Cavity Wall Insulation (CWI), and Air Source Heat Pumps (ASHPs) . Sub-Contractor Coordination: Program and supervise multi-trade sub-contractors to ensure works remain on schedule to meet strict framework delivery targets. Quality & Compliance: Drive standards in line with PAS 2030 / PAS 2035 guidelines, carrying out regular quality audits and pre-/post-installation sign-offs. Health & Safety: Maintain a zero-harm site environment, enforcing RAMS, conducting site inductions, and completing daily H&S inspections. Tenant Relations: Work closely with Resident Liaison Officers (RLOs) to ensure smooth access, minimal disruption to residents, and quick resolution of tenant queries. Person Specification & Qualifications Essential: Proven track record as a Site Manager on social housing retrofit, SHDF, or ECO / warmworks schemes . Technical understanding of renewable technologies ( Solar PV, ASHPs ) and insulation measures ( Loft & Cavity Wall ). Valid SMSTS card. Valid CSCS Black or Gold Card . Valid First Aid at Work . Strong communication skills with experience managing works in occupied properties . Desirable: PAS 2030 / PAS 2035 Awareness or retrofit qualification. How to Apply To apply for this role, please click apply now. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
07/09/2026
Seasonal
Job Title: Site Manager - Social Housing Decarbonisation Fund (SHDF) Location: Milton Keynes Duration: ASAP - End of March Contract Type: Temporary / Freelance Pay Rate: Competitive Day Rate / Hourly Rate About the Role Our client is seeking an experienced Site Manager to lead a key Social Housing Decarbonisation Fund (SHDF) scheme in Milton Keynes. Running through until the end of March, this project focuses on delivering multi-measure retrofit and renewable upgrades across occupied social housing stock. You will be responsible for day-to-day site operations, managing specialist sub-contractors, ensuring strict quality control, and maintaining high safety standards and customer satisfaction throughout the delivery. Key Responsibilities Operational Management: Oversee the installation of retrofit measures including Solar PV, Loft Insulation, Cavity Wall Insulation (CWI), and Air Source Heat Pumps (ASHPs) . Sub-Contractor Coordination: Program and supervise multi-trade sub-contractors to ensure works remain on schedule to meet strict framework delivery targets. Quality & Compliance: Drive standards in line with PAS 2030 / PAS 2035 guidelines, carrying out regular quality audits and pre-/post-installation sign-offs. Health & Safety: Maintain a zero-harm site environment, enforcing RAMS, conducting site inductions, and completing daily H&S inspections. Tenant Relations: Work closely with Resident Liaison Officers (RLOs) to ensure smooth access, minimal disruption to residents, and quick resolution of tenant queries. Person Specification & Qualifications Essential: Proven track record as a Site Manager on social housing retrofit, SHDF, or ECO / warmworks schemes . Technical understanding of renewable technologies ( Solar PV, ASHPs ) and insulation measures ( Loft & Cavity Wall ). Valid SMSTS card. Valid CSCS Black or Gold Card . Valid First Aid at Work . Strong communication skills with experience managing works in occupied properties . Desirable: PAS 2030 / PAS 2035 Awareness or retrofit qualification. How to Apply To apply for this role, please click apply now. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households , covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00-£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards . Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers , including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns . Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies . Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies. We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management . You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management . Good knowledge of relevant housing and homelessness legislation and statutory guidance . Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets . Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach. Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role.
07/09/2026
Full time
A reputable London housing provider is seeking an experienced Temporary Accommodation Officer to join its Housing Solutions team on a long-term temporary basis. This is an excellent opportunity for an experienced housing professional to manage a portfolio of temporary accommodation properties and homeless households , covering tenancy management, rent arrears, voids, repairs, property inspections, landlord liaison and resident support. Rate: £24.00-£24.43 PAYE / approx. £30.00 Umbrella Contract: Temporary / Interim Duration: Long-term opportunity Department: Housing Solutions / Economy Directorate Working Pattern: Hybrid / x3 days Site-based The successful candidate will work closely with internal Housing Solutions teams, external landlords, accommodation providers and partner agencies to ensure temporary accommodation is effectively managed and statutory homelessness duties are delivered. Key Responsibilities Manage a portfolio of Temporary Accommodation (TA) properties and households, including voids, lettings, tenancy management, repairs and rent arrears. Arrange the admission of homeless households into temporary accommodation and ensure residents understand their rights and responsibilities. Monitor occupancy, minimise void periods and support the effective collection of rent and reduction of arrears. Undertake regular property and resident visits, ensuring accommodation meets required health, safety and fitness standards . Liaise with landlords, accommodation providers, contractors and external partners regarding property management, repairs and compliance. Manage PLAs, HALs and other accommodation suppliers , including invoice processing and contractual compliance. Investigate and respond to complaints, neighbour disputes, tenancy issues and member enquiries, taking appropriate remedial action. Manage tenancy/licence breaches, including Notices to Quit, termination recommendations, legal proceedings and court attendance where required. Support residents with housing options, welfare benefits, employment and training opportunities, making referrals to appropriate external agencies. Coordinate the discharge of households from temporary accommodation, including the management, storage or disposal of abandoned belongings. Maintain accurate housing, financial and case management records and produce performance information, KPIs and financial returns . Use Excel and Power BI to monitor data, expenditure, performance and temporary accommodation spend. Maintain inventories and ensure appropriate provision of furnishings, appliances, bedding and other essential equipment. Monitor Council Tax and other property-related enquiries and work with relevant services to maximise occupancy. Ensure compliance with relevant housing and homelessness legislation, statutory guidance, health & safety requirements and council policies . Build effective working relationships with Housing Solutions teams, landlords, residents, elected members and external agencies. We are looking for candidates with strong experience in Temporary Accommodation, Homelessness, Housing Management or Property Management . You will have experience working with vulnerable households and be confident managing a varied caseload involving tenancy issues, rent arrears, property management, repairs and resident complaints. The ideal candidate will have: Proven experience within Temporary Accommodation, Homelessness or Housing Management . Good knowledge of relevant housing and homelessness legislation and statutory guidance . Experience managing tenancies/licences, rent arrears, voids and property-related issues. Experience working with vulnerable or homeless households. Strong customer service and resident-facing skills. Experience managing complaints, disputes and complex customer issues. Knowledge of property inspections, health & safety and accommodation standards. Excellent organisational, case management and record-keeping skills. Strong written and verbal communication skills. Experience working to KPIs and performance targets . Advanced Microsoft Excel skills; Power BI experience is highly desirable. Ability to work independently across multiple sites and manage a busy workload. A professional, proactive and solutions-focused approach. Why Apply? This is a strong opportunity for an experienced Temporary Accommodation Officer, Housing Officer, Homelessness Officer or Housing Management professional to secure a long-term interim role within an established London housing organisation. You will gain exposure to a broad range of Temporary Accommodation, homelessness, tenancy management, property management, landlord liaison, financial management and resident support responsibilities. APPLY NOW for the Temporary Accommodation Officer role.
Senior Contract Manager - Social Housing Refurbishment Externals Ealing 75K - 85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing. The Senior Contract Manager will oversee teams delivering planned maintenance programs including roofing works, scaffolfing, kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent Senior Contract Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 85,000 + Car/Allowance + Benefits.
04/09/2026
Full time
Senior Contract Manager - Social Housing Refurbishment Externals Ealing 75K - 85K + Car Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit a Senior Contract Manager to join their highly successful team based in Ealing. The Senior Contract Manager will oversee teams delivering planned maintenance programs including roofing works, scaffolfing, kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Project Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Senior Contract Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Contracts Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS & NVQ Level 6 or equivalent Senior Contract Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 85,000 + Car/Allowance + Benefits.
CSS Recruitment are looking for a Resident Liasion Officer to in Kent. This role requires travel across the Kent area. As the primary liaison between residents, contractors, and the housing organisation, you ll ensure clear communication, support residents during planned works or regeneration projects, and maintain positive relationships while minimising disruption. Key Responsibilities Resident Communication & Support Act as the first point of contact for residents on planned works and housing issues. Provide timely, clear updates on scope, timelines, and impact. Organise and attend meetings, drop-ins, and home visits. Support vulnerable residents during disruptions. Handle queries and complaints, escalating when necessary. Project Coordination Coordinate with contractors and project teams to reduce inconvenience. Maintain accurate contact details and communication logs. Schedule appointments and manage access for works. Monitor on-site activity to ensure standards and respect for residents homes. Community Engagement Promote resident involvement in decisions and improvement projects. Support consultations and surveys. Foster positive relationships between residents, contractors, and the landlord. Administration & Reporting Keep detailed records of communications and actions. Prepare reports on engagement, complaints, and satisfaction. Track progress and feed insights into project reviews. Essential Skills & Experience Strong communication and interpersonal skills. Background in customer service, housing, or community engagement. Ability to manage conflict diplomatically. Excellent organisational and time management skills. Proficient in Microsoft Office and database systems. Full driving licence. Previous experience required. Please contact Emma at CSS for further details and to apply.
04/09/2026
Contract
CSS Recruitment are looking for a Resident Liasion Officer to in Kent. This role requires travel across the Kent area. As the primary liaison between residents, contractors, and the housing organisation, you ll ensure clear communication, support residents during planned works or regeneration projects, and maintain positive relationships while minimising disruption. Key Responsibilities Resident Communication & Support Act as the first point of contact for residents on planned works and housing issues. Provide timely, clear updates on scope, timelines, and impact. Organise and attend meetings, drop-ins, and home visits. Support vulnerable residents during disruptions. Handle queries and complaints, escalating when necessary. Project Coordination Coordinate with contractors and project teams to reduce inconvenience. Maintain accurate contact details and communication logs. Schedule appointments and manage access for works. Monitor on-site activity to ensure standards and respect for residents homes. Community Engagement Promote resident involvement in decisions and improvement projects. Support consultations and surveys. Foster positive relationships between residents, contractors, and the landlord. Administration & Reporting Keep detailed records of communications and actions. Prepare reports on engagement, complaints, and satisfaction. Track progress and feed insights into project reviews. Essential Skills & Experience Strong communication and interpersonal skills. Background in customer service, housing, or community engagement. Ability to manage conflict diplomatically. Excellent organisational and time management skills. Proficient in Microsoft Office and database systems. Full driving licence. Previous experience required. Please contact Emma at CSS for further details and to apply.
Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary basis (approximately 6 months) on a kitchen replacement scheme in Rochdale. This will start in September and will run till approximately March 2027. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The hourly rate is 17ph paid via an umbrella company. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
04/09/2026
Seasonal
Are you a Tenant Liaison Officer looking for a new challenge? We have a position available with a Social Housing Contractor who focus on quality of service and customer care and have great staff retention rates. My client are a well-established Social Housing Contractor, who have an excellent reputation and strong pipeline of work. They are currently recruiting for a Tenant Liaison Officer to join them on a temporary basis (approximately 6 months) on a kitchen replacement scheme in Rochdale. This will start in September and will run till approximately March 2027. The successful candidate will have at least 2 years' experience as a Resident Liaison Officer working for a Social Housing Contractor. Duties include: Pre entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes and to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction You must also have a full driving licence along with your own transport and ideally hold a current CSCS Card. The hourly rate is 17ph paid via an umbrella company. To apply for this role, please send your CV to Stephanie at Fawkes & Reece using the link below or call (phone number removed) Please note - due to a high volume of applications, if you have not been contacted within 5 working days then please deem your application unsuccessful on this occasion.
Site Manager Bristol Permanent Contract Immediate Start Available About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee a decarbonisation programme across occupied Housing Association properties throughout the Bristol area. The Role As Site Manager, you will be responsible for the successful delivery of a large-scale social housing decarbonisation programme, overseeing works from pre-start through to completion. Projects will include energy efficiency improvements such as external wall insulation (EWI), loft insulation, window and door replacements, ventilation upgrades, air source heat pumps (ASHPs), solar PV installations and other retrofit measures. Working closely with residents, subcontractors, client representatives and internal teams, you will ensure works are delivered safely, to programme and to the highest quality standards while maintaining an excellent customer experience throughout the project. Day-to-Day Responsibilities Managing decarbonisation and retrofit works across occupied Housing Association properties. Overseeing site teams, specialist subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections, quality checks and progress reviews. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, Housing Association representatives, tenant liaison officers and client teams to provide updates and resolve any issues. Coordinating multiple trades involved in retrofit and energy efficiency works. Managing materials, labour and subcontractor performance. Monitoring programme milestones and reporting progress to the Contracts Manager. Ensuring all works are completed to specification, PAS 2030/2035 requirements (where applicable) and company quality standards. Promoting excellent customer service while working within occupied homes and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager delivering planned works, decarbonisation, retrofit or refurbishment projects within the social housing sector. Experience managing works within occupied Housing Association properties. Good understanding of retrofit and energy efficiency programmes, including EWI, insulation, ventilation, windows, doors and renewable technologies. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) Essential. First Aid at Work Essential. CSCS Card Essential. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Full UK Driving Licence. What's on Offer Immediate start available. Opportunity to work with a leading social housing contractor. Long-term decarbonisation programme across Housing Association properties in the Stroud area. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
04/09/2026
Full time
Site Manager Bristol Permanent Contract Immediate Start Available About Us Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We are currently working with a leading social housing contractor who is looking to appoint an experienced Site Manager to oversee a decarbonisation programme across occupied Housing Association properties throughout the Bristol area. The Role As Site Manager, you will be responsible for the successful delivery of a large-scale social housing decarbonisation programme, overseeing works from pre-start through to completion. Projects will include energy efficiency improvements such as external wall insulation (EWI), loft insulation, window and door replacements, ventilation upgrades, air source heat pumps (ASHPs), solar PV installations and other retrofit measures. Working closely with residents, subcontractors, client representatives and internal teams, you will ensure works are delivered safely, to programme and to the highest quality standards while maintaining an excellent customer experience throughout the project. Day-to-Day Responsibilities Managing decarbonisation and retrofit works across occupied Housing Association properties. Overseeing site teams, specialist subcontractors and suppliers to ensure efficient project delivery. Ensuring all works are completed safely, on programme and in accordance with company procedures. Conducting regular site inspections, quality checks and progress reviews. Managing site health and safety compliance and maintaining accurate site records. Delivering site inductions, toolbox talks and safety briefings. Liaising with residents, Housing Association representatives, tenant liaison officers and client teams to provide updates and resolve any issues. Coordinating multiple trades involved in retrofit and energy efficiency works. Managing materials, labour and subcontractor performance. Monitoring programme milestones and reporting progress to the Contracts Manager. Ensuring all works are completed to specification, PAS 2030/2035 requirements (where applicable) and company quality standards. Promoting excellent customer service while working within occupied homes and maintaining strong client relationships. Requirements (Skills & Qualifications) Previous experience as a Site Manager delivering planned works, decarbonisation, retrofit or refurbishment projects within the social housing sector. Experience managing works within occupied Housing Association properties. Good understanding of retrofit and energy efficiency programmes, including EWI, insulation, ventilation, windows, doors and renewable technologies. Strong knowledge of health and safety legislation and site management procedures. SMSTS (Site Management Safety Training Scheme) Essential. First Aid at Work Essential. CSCS Card Essential. Proven experience managing subcontractors and direct labour teams. Excellent organisational and communication skills. Full UK Driving Licence. What's on Offer Immediate start available. Opportunity to work with a leading social housing contractor. Long-term decarbonisation programme across Housing Association properties in the Stroud area. Please apply or contact Kirsty at Build Recruitment on (phone number removed) for further details.
Resident Liaison Officer (RLO) - Planned Works Location: Hertford Rate: Up to £22 per hour Contract: Temporary to Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a planned works programme in Hertford. This is a fantastic opportunity for an experienced RLO looking for a temp-to-perm position , working closely with residents, site teams and the client to ensure planned works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on planned works or refurbishment projects , ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Hertford, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
04/09/2026
Seasonal
Resident Liaison Officer (RLO) - Planned Works Location: Hertford Rate: Up to £22 per hour Contract: Temporary to Permanent Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors. We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a planned works programme in Hertford. This is a fantastic opportunity for an experienced RLO looking for a temp-to-perm position , working closely with residents, site teams and the client to ensure planned works are communicated effectively and delivered with minimal disruption. Key Responsibilities Act as the main point of contact for residents throughout the planned works programme. Carry out resident visits, pre-start meetings and regular communication throughout the works. Explain the scope and programme of works clearly to residents. Arrange access and appointments with residents and ensure works can progress efficiently. Identify and support vulnerable residents, putting appropriate measures in place where required. Manage resident queries, concerns and complaints, ensuring issues are resolved promptly. Liaise closely with site managers, supervisors, contractors and client representatives. Maintain accurate records of resident communications, visits, appointments and feedback. Attend site and client meetings, providing updates on resident issues and satisfaction. Help minimise disruption to residents and maintain strong relationships throughout the programme. Promote excellent customer service and resident engagement. Skills & Experience Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar. Experience working on planned works or refurbishment projects , ideally within social housing. Excellent communication and interpersonal skills. Strong organisational skills with the ability to manage multiple priorities. Confident dealing with residents, contractors and client representatives. Good IT and administrative skills. Full UK driving licence preferred. A proactive, professional and customer-focused approach. If you are an experienced RLO looking for a new opportunity in Hertford, please apply today or contact Fortus Recruitment for a confidential discussion. Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer. INDTJ
Resident Liaison Officer SHDF Location: Ealing, West London Salary: Up to £34,000 + Package Project: LB of Ealing - SHDF works A well-respected planned maintenance contractor is looking for an experienced Resident Liaison Officer to join their team on an SHDF programme for the London Borough of Ealing. The role will involve working across scattered properties throughout Ealing, supporting residents throughout the delivery of energy-efficiency and planned maintenance works. The Role Act as the main point of contact for residents. Manage resident queries, concerns and complaints. Keep residents informed of works, programmes and access requirements. Carry out resident visits and maintain accurate records. Liaise with the client, site teams and subcontractors. Help ensure works are delivered with minimal disruption to residents. About You Previous experience as an RLO within planned maintenance, social housing or SHDF works. Excellent communication and relationship-building skills. Confident dealing with residents and challenging situations. Organised, proactive and professional. Experience working across scattered properties is desirable. Must have your own car Up to £65,000 + Package SHDF Ealing Long-term opportunity
04/09/2026
Full time
Resident Liaison Officer SHDF Location: Ealing, West London Salary: Up to £34,000 + Package Project: LB of Ealing - SHDF works A well-respected planned maintenance contractor is looking for an experienced Resident Liaison Officer to join their team on an SHDF programme for the London Borough of Ealing. The role will involve working across scattered properties throughout Ealing, supporting residents throughout the delivery of energy-efficiency and planned maintenance works. The Role Act as the main point of contact for residents. Manage resident queries, concerns and complaints. Keep residents informed of works, programmes and access requirements. Carry out resident visits and maintain accurate records. Liaise with the client, site teams and subcontractors. Help ensure works are delivered with minimal disruption to residents. About You Previous experience as an RLO within planned maintenance, social housing or SHDF works. Excellent communication and relationship-building skills. Confident dealing with residents and challenging situations. Organised, proactive and professional. Experience working across scattered properties is desirable. Must have your own car Up to £65,000 + Package SHDF Ealing Long-term opportunity
