Admin - Planner & Scheduler 14.50 per hour Temp to Perm Tamworth We are currently recruiting for an Administrator (Planner & Scheduler) to join a busy and fast-paced team based in Tamworth , with an immediate start available . Job Details: Position: Administrator (Planner & Scheduler) Location: Tamworth Pay Rate: 14.50 per hour Contract: Temp to Perm (3-month probation) Hours: Monday to Friday, 8:00am - 4:30pm Start Date: ASAP Role Responsibilities: Planning and scheduling repairs and maintenance works Managing and updating spreadsheets accurately Making and receiving regular phone calls with tenants and contractors Booking appointments and coordinating workloads Ensuring all information is logged correctly and kept up to date Working efficiently in a fast-paced office environment Candidate Requirements: Previous administrative experience preferred Strong attention to detail and organisational skills Confident using spreadsheets (Excel or similar) Good communication skills, both written and verbal Ability to manage a busy workload and work to deadlines Driving licence preferred To apply, please submit an up-to-date CV . Alternatively, contact Tyler on (phone number removed) , Monday to Friday, 8:30am - 5:30pm.
17/01/2026
Seasonal
Admin - Planner & Scheduler 14.50 per hour Temp to Perm Tamworth We are currently recruiting for an Administrator (Planner & Scheduler) to join a busy and fast-paced team based in Tamworth , with an immediate start available . Job Details: Position: Administrator (Planner & Scheduler) Location: Tamworth Pay Rate: 14.50 per hour Contract: Temp to Perm (3-month probation) Hours: Monday to Friday, 8:00am - 4:30pm Start Date: ASAP Role Responsibilities: Planning and scheduling repairs and maintenance works Managing and updating spreadsheets accurately Making and receiving regular phone calls with tenants and contractors Booking appointments and coordinating workloads Ensuring all information is logged correctly and kept up to date Working efficiently in a fast-paced office environment Candidate Requirements: Previous administrative experience preferred Strong attention to detail and organisational skills Confident using spreadsheets (Excel or similar) Good communication skills, both written and verbal Ability to manage a busy workload and work to deadlines Driving licence preferred To apply, please submit an up-to-date CV . Alternatively, contact Tyler on (phone number removed) , Monday to Friday, 8:30am - 5:30pm.
REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - Office Based Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV
09/01/2026
Contract
REPAIRS SCHEDULER/ PLANNER ROLE SE London Hybrid Working - Office Based Exciting opportunity to join a large Property Services Contractor Key purpose: To provide a responsive service to customers, raise works orders and respond to queries, as well as dealing with daily contract administration. Key responsibilities: Managing operatives diaries Liaising with tenants and operatives to arrange repairs Planning repairs works for pre and post inspection, reactive, voids and emergency repairs Prioritising emergency works Booking appointments and allocating works to the available operatives, and following works from start through to completion Effectively communicate any concerns about work quality and ensure operatives have the right material to complete their work Ensure all relevant data is up-dated on a timely basis Accurate filing of contract paperwork and ongoing maintenance of files, to include for example time sheets and completion sheets from sub contractors. Establish customer needs and provide a service in relation to repairs to properties - e.g. take repair requests from tenants, diagnose repairs to include trade and duration, and book appointments. Work with colleagues, residents, operatives, sub-contractors and other suppliers to ensure targets are met and an excellent service is delivered. Use and update the IT and other systems, inputting and extracting information and ensuring protocol is followed. Ensure requirements of Health and Safety legislation are followed and undertake Health and Safety training as required. Key skills and experience Experience of working in a customer service environment Experience in a Housing environment Experience in a repairs & maintenance environment Makes decisions based on set standards and procedures Consistently maintains high level of performance. Communicates in a clear, concise and constructive manner based on own knowledge and experience, meeting the needs of the caller effectively and efficiently, remaining calm and in control. Resilient in difficult or stressful situations Able to empathise with customers Able to produce clear and concise correspondence. Accurate IT skills (Microsoft Word) 35hour week If you have the relevant experience and are available straight away please apply with your most recent CV
Scheduler Repairs, Maintenance & SOR Works Experienced Repairs Scheduler wanted in Enfield manage SOR works, disrepair, voids, and backlog from day one. We are seeking an experienced Scheduler to join a busy repairs and maintenance team in Enfield. This role is ideal for someone who can hit the ground running, manage SOR works, and reduce backlog efficiently. Key responsibilities: Lead repairs scheduling across disrepair, voids, maintenance, decorating, and tiling projects. Manage and reduce Schedule of Rates (SOR) backlog , ensuring timely completion and accurate billing. Build and oversee Schedule 7 & 8 programmes , prioritising works and allocating resources efficiently. Liaise with operatives, subcontractors, and supervisors to keep projects on track. Maintain accurate system updates and records for reporting and operational efficiency. Key skills & qualifications: Proven experience as a Scheduler , Maintenance Planner , or similar in repairs or construction. Strong knowledge of SOR works, disrepair scheduling, and voids management . Excellent organisational, planning, and communication skills. Ability to prioritise workload and work independently. Experience coordinating tiling, decorating, and general repairs across multiple projects. This Scheduler role in Enfield offers up to £50,000, Monday Friday office-based work, and the chance to take ownership of a busy repairs and maintenance scheduling function. Apply today to join a fast-paced team and make an immediate impact!
05/01/2026
Full time
Scheduler Repairs, Maintenance & SOR Works Experienced Repairs Scheduler wanted in Enfield manage SOR works, disrepair, voids, and backlog from day one. We are seeking an experienced Scheduler to join a busy repairs and maintenance team in Enfield. This role is ideal for someone who can hit the ground running, manage SOR works, and reduce backlog efficiently. Key responsibilities: Lead repairs scheduling across disrepair, voids, maintenance, decorating, and tiling projects. Manage and reduce Schedule of Rates (SOR) backlog , ensuring timely completion and accurate billing. Build and oversee Schedule 7 & 8 programmes , prioritising works and allocating resources efficiently. Liaise with operatives, subcontractors, and supervisors to keep projects on track. Maintain accurate system updates and records for reporting and operational efficiency. Key skills & qualifications: Proven experience as a Scheduler , Maintenance Planner , or similar in repairs or construction. Strong knowledge of SOR works, disrepair scheduling, and voids management . Excellent organisational, planning, and communication skills. Ability to prioritise workload and work independently. Experience coordinating tiling, decorating, and general repairs across multiple projects. This Scheduler role in Enfield offers up to £50,000, Monday Friday office-based work, and the chance to take ownership of a busy repairs and maintenance scheduling function. Apply today to join a fast-paced team and make an immediate impact!
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Basildon 27,500 Are you an experienced Repairs Planner? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Basildon. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or for more information, call Meg on (phone number removed)!
01/09/2025
Full time
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, permanent Based in Basildon 27,500 Are you an experienced Repairs Planner? If so, we may be able to help you! We are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position based in Basildon. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now, or for more information, call Meg on (phone number removed)!
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in South London
Salary: £25-30k
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in South London.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on system
Managing operatives diaries
General administration
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
15/09/2022
Permanent
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in South London
Salary: £25-30k
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in South London.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on system
Managing operatives diaries
General administration
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in South London
Salary: £25-30k
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in South London.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on system
Managing operatives diaries
General administration
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
15/09/2022
Permanent
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in South London
Salary: £25-30k
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers / Customer Service Advisors to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in South London.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on system
Managing operatives diaries
General administration
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in Leeds
Salary: £19K-£22K
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Leeds.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on system
Managing operatives diaries
General administration
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
23/03/2022
Permanent
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in Leeds
Salary: £19K-£22K
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Leeds.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on system
Managing operatives diaries
General administration
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Temp - Perm
Based in Birmingham
£22,000 per annum
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on Hunt Group system
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
23/03/2022
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Temp - Perm
Based in Birmingham
£22,000 per annum
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on Hunt Group system
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in Leeds
Salary: £19K-£22K
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Leeds.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on system
Managing operatives diaries
General administration
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
23/03/2022
Permanent
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in Leeds
Salary: £19K-£22K
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners / Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, permanent position, based in Leeds.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on system
Managing operatives diaries
General administration
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Temp - Perm
Based in Birmingham
£22,000 per annum
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on Hunt Group system
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
23/03/2022
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Temp - Perm
Based in Birmingham
£22,000 per annum
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on Hunt Group system
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Temp - Perm
Based in Birmingham
£22,000 per annum
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on Hunt Group system
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Howells is acting as an Employment Business in relation to this vacancy
21/01/2022
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance
Temp - Perm
Based in Birmingham
£22,000 per annum
Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive Repairs Planners/ Schedulers to join their team, working on repairs and maintenance within social housing. This is a full time, temp - perm position.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.
Planner / Scheduler Responsibilities:
Managing calls on Hunt Group system
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesYou will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now, or call Meg on (phone number removed)
Howells is acting as an Employment Business in relation to this vacancy
Customer Services Advisor - Repairs & Maintenance
£20,000 - £22,000 per annum
Immediate start - perm role
Based in Enfield
Are you an experienced Customer Service advisor / call centre operative? Do you have impeccable Customer Service skills along with the drive and determination to further your career in an exciting new position? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive CSA/ Repairs Call Centre Operatives to join their team in North London, working on repairs and maintenance within social housing, commercial and residential properties. These are full time permanent positions. The roles are based in Enfield.
For this role, you must have experience as a CSA / Call Centre Operative working on a Social Housing contract, either for a main contractor or RSL, along with excellent time management and communication skills. You will also ideally have experience of using Impact Response repairs and maintenance software.
Planner / Scheduler and CSA Responsibilities:
Managing calls
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies such as skip hire and kitchen deliveries etc.
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesPlanner / Scheduler Salary and Benefits:
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time position - 40 hour working week, Monday to Friday 8am - 6pm.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Contracts are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Contracts acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
27/10/2020
Permanent
Customer Services Advisor - Repairs & Maintenance
£20,000 - £22,000 per annum
Immediate start - perm role
Based in Enfield
Are you an experienced Customer Service advisor / call centre operative? Do you have impeccable Customer Service skills along with the drive and determination to further your career in an exciting new position? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find experienced, and proactive CSA/ Repairs Call Centre Operatives to join their team in North London, working on repairs and maintenance within social housing, commercial and residential properties. These are full time permanent positions. The roles are based in Enfield.
For this role, you must have experience as a CSA / Call Centre Operative working on a Social Housing contract, either for a main contractor or RSL, along with excellent time management and communication skills. You will also ideally have experience of using Impact Response repairs and maintenance software.
Planner / Scheduler and CSA Responsibilities:
Managing calls
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies such as skip hire and kitchen deliveries etc.
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesPlanner / Scheduler Salary and Benefits:
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time position - 40 hour working week, Monday to Friday 8am - 6pm.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Contracts are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Contracts acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
My client a leading DLO are currently seeking 2x planners to join their books on a temp basis. This will be working in the social housing reactive maintenance sector.
Duties will include:
* Raising repairs
* Prioritise repairs by urgency, trade, and location to ensure the most efficient use of resources. . Manage operative diaries
* Follow up with operatives and manage allocation of workload .
* To liaise with tenants, client and operatives ensuring they are fully informed of any operational changes to complete the requested repair
* Ensure that all repair activity information is fully entered onto system in a timely and accurate manner
* To provide administrative support for the service as required. Ability to manage customer service complaints and resolve to a satisfactory resolution
Requirements:
Planner experience
Social housing experience
UK Driving licence
Own Car
* Contact: Tom Querry
07/08/2020
My client a leading DLO are currently seeking 2x planners to join their books on a temp basis. This will be working in the social housing reactive maintenance sector.
Duties will include:
* Raising repairs
* Prioritise repairs by urgency, trade, and location to ensure the most efficient use of resources. . Manage operative diaries
* Follow up with operatives and manage allocation of workload .
* To liaise with tenants, client and operatives ensuring they are fully informed of any operational changes to complete the requested repair
* Ensure that all repair activity information is fully entered onto system in a timely and accurate manner
* To provide administrative support for the service as required. Ability to manage customer service complaints and resolve to a satisfactory resolution
Requirements:
Planner experience
Social housing experience
UK Driving licence
Own Car
* Contact: Tom Querry
Repairs Planner - Social Housing Repairs & Maintenance
£22-£25k Depending on Experience
Based in Folkestone
Are you an experienced Planner and Customer Service Provider? Do you have impeccable Customer Service skills along with the drive and determination to further your career in an exciting new position? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find an experienced, and proactive Service Planner/Scheduler to join their team in Folkestone, working on repairs and maintenance within social housing. This is a full time, permanent position.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also ideally have experience of using Impact Response repairs and maintenance software.
Planner / Scheduler and CSA Responsibilities:
Managing calls on Hunt Group system
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies such as skip hire and kitchen deliveries etc.
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesPlanner / Scheduler Salary and Benefits:
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time position - 40 hour working week, Monday to Friday for which you will receive a highly competitive salary of £22-£25k depending on experience.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
14/07/2020
Permanent
Repairs Planner - Social Housing Repairs & Maintenance
£22-£25k Depending on Experience
Based in Folkestone
Are you an experienced Planner and Customer Service Provider? Do you have impeccable Customer Service skills along with the drive and determination to further your career in an exciting new position? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find an experienced, and proactive Service Planner/Scheduler to join their team in Folkestone, working on repairs and maintenance within social housing. This is a full time, permanent position.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also ideally have experience of using Impact Response repairs and maintenance software.
Planner / Scheduler and CSA Responsibilities:
Managing calls on Hunt Group system
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies such as skip hire and kitchen deliveries etc.
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesPlanner / Scheduler Salary and Benefits:
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time position - 40 hour working week, Monday to Friday for which you will receive a highly competitive salary of £22-£25k depending on experience.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Solutions are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Solutions acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Senior Scheduler/Planner
We are currently working with a construction and drainage contractor who have a permanent opportunity for a Senior Scheduler to work in their busy head office in Warrington.
This company prides themselves on giving the very best customer care possible to their client base and supply chain. Clients that they currently work with are in both the private sector and public sector.
This role will involve proactively working with Operatives and managing the Operatives diaries to ensure that work is being carried out and customer satisfaction ratings remain high. You will be taking calls from customers and liaising with Operatives to ensure that work is being carried out to the highest standard and jobs are completed.
Your skills and experience required:
It will be essential to have worked in the construction or drainage sector previously and worked in a fast paced environment. You will be booking in jobs for operatives and managing any complaints or concerns from clients.
You'll need to demonstrable experience of interpreting and prioritising complaints and request for repair data as well as efficiently and effectively distributing the workload to Operatives working across the local area via a computer and scheduling system that uses PDAs. You'll also see the process for booking in jobs for Operatives right through to job completion and report on relevant statistics, supporting the customer service manager in maintaining fast and efficient response times.
Experience in roles such as Repairs Co-ordinator, Works Scheduler or Service Desk Administrator is ideal for this position.
This is a permanent opportunity £30k+.
If you are interested in hearing more about this role, please email an updated cv application to (url removed)
30/06/2020
Permanent
Senior Scheduler/Planner
We are currently working with a construction and drainage contractor who have a permanent opportunity for a Senior Scheduler to work in their busy head office in Warrington.
This company prides themselves on giving the very best customer care possible to their client base and supply chain. Clients that they currently work with are in both the private sector and public sector.
This role will involve proactively working with Operatives and managing the Operatives diaries to ensure that work is being carried out and customer satisfaction ratings remain high. You will be taking calls from customers and liaising with Operatives to ensure that work is being carried out to the highest standard and jobs are completed.
Your skills and experience required:
It will be essential to have worked in the construction or drainage sector previously and worked in a fast paced environment. You will be booking in jobs for operatives and managing any complaints or concerns from clients.
You'll need to demonstrable experience of interpreting and prioritising complaints and request for repair data as well as efficiently and effectively distributing the workload to Operatives working across the local area via a computer and scheduling system that uses PDAs. You'll also see the process for booking in jobs for Operatives right through to job completion and report on relevant statistics, supporting the customer service manager in maintaining fast and efficient response times.
Experience in roles such as Repairs Co-ordinator, Works Scheduler or Service Desk Administrator is ideal for this position.
This is a permanent opportunity £30k+.
If you are interested in hearing more about this role, please email an updated cv application to (url removed)
Repairs Planner - Social Housing Repairs & Maintenance
Fixed Term Contract - 9 Months
£25-£30k Depending on Experience
Based in Walton-on-Thames
Are you an experienced Planner and Customer Service Provider? Do you have impeccable Customer Service skills along with the drive and determination to further your career in an exciting new position? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find an experienced, and proactive Service Planner/Scheduler to join their team in Walton-on-Thames, working on repairs and maintenance within social housing. This role is a 9 month fixed term contract.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also ideally have experience of using Impact Response repairs and maintenance software.
Planner / Scheduler and CSA Responsibilities:
Managing calls on Hunt Group system
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies such as skip hire and kitchen deliveries etc.
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesPlanner / Scheduler Salary and Benefits:
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time position - 40 hour working week, Monday to Friday for which you will receive a highly competitive salary of £25-£30k depending on experience.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Contracts are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Contracts acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
23/06/2020
Repairs Planner - Social Housing Repairs & Maintenance
Fixed Term Contract - 9 Months
£25-£30k Depending on Experience
Based in Walton-on-Thames
Are you an experienced Planner and Customer Service Provider? Do you have impeccable Customer Service skills along with the drive and determination to further your career in an exciting new position? If so, we may be able to help you!
Here at Howells, we are working with a leading, UK contractor to find an experienced, and proactive Service Planner/Scheduler to join their team in Walton-on-Thames, working on repairs and maintenance within social housing. This role is a 9 month fixed term contract.
For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also ideally have experience of using Impact Response repairs and maintenance software.
Planner / Scheduler and CSA Responsibilities:
Managing calls on Hunt Group system
Managing operatives diaries
Planning repairs and maintenance requests to the relevant operative
Ensure trade skill sets and location parameters are working effectively
Liaising with operatives, tenants and the Client
Document Control - Ensure worksheets are received and checked
Work towards individual and client KPI's
Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works
Tracking and monitoring to completion
Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules
Organisation of external supply companies such as skip hire and kitchen deliveries etc.
Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates
Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and tradesPlanner / Scheduler Salary and Benefits:
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time position - 40 hour working week, Monday to Friday for which you will receive a highly competitive salary of £25-£30k depending on experience.
Applications
If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed).
Howells Contracts are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells Contracts acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies
Job title: Planner/ Scheduler
Location: Stevenage
Salary: £22,000 - £26,000
Day-To-Day Work Planner - Social Housing/Property Services (Permanent)
We are looking for a day-to-day reactive work planner to join our clients family-feel team on a permanent contract!
This role is working within the reactive repairs/day-to-day contract and you will be carrying out the following duties to support the contracts operations:
Duties include:
Arranging the diaries of multi-trade operatives/electricians to carry out works in assigned locations via outlook, our clients in-house scheduling system and to their PDAs.
Responding to repairs requests within a set time frame and speaking with residents, landlords and clients to assist on diagnosing the repairs and the operative they require to be assigned to the role • Arranging approved subcontractors to attend works as and when required. • Call handling with residents, landlords, subcontractors, end clients and 3rd parties daily. • Email correspondence via outlook, data entry via CRM system. • Use of Microsoft Excel for data entry and logging costings/price work. • Invoicing support and pricing up works. SOR coding experience is advantageous. • Raising new jobs, prioritising work load against set time frames and the SLAs in place. • Closing down jobs that have been completed or arranging follow-on works that may be required. • Report running daily to update client as to the status of jobs each day and works to be carried over. • Assisting the Trades Supervisors/Contracts Managers in ordering materials and organising delivery to sites. • All administrative support in relation to booking in works and ensuring the smooth running of the contract.
This role is working within social housing and property services and you will ideally have worked within a similar sector with an understanding of trades such as plastering, carpentry, plumbing etc. Experience in scheduling of at least 3-4 years is advantageous.
This role is working within a fast paced environment and you will require to work to deadlines whilst ensuring the delivery of excellent customer service and high standards at all times.
The role will require someone to be well organised, great at time keeping, confident in call handling and ideally you will be GCSE qualified in maths/English.
This role is working Monday- Friday 8am-5pm daily and is on a permanent contract offering £22,000 - £25,000 PA with excellent company benefits and a change to progress within an award winning company!
Please apply with your CV through the "Apply" button if you feel this role is for you
26/04/2020
Job title: Planner/ Scheduler
Location: Stevenage
Salary: £22,000 - £26,000
Day-To-Day Work Planner - Social Housing/Property Services (Permanent)
We are looking for a day-to-day reactive work planner to join our clients family-feel team on a permanent contract!
This role is working within the reactive repairs/day-to-day contract and you will be carrying out the following duties to support the contracts operations:
Duties include:
Arranging the diaries of multi-trade operatives/electricians to carry out works in assigned locations via outlook, our clients in-house scheduling system and to their PDAs.
Responding to repairs requests within a set time frame and speaking with residents, landlords and clients to assist on diagnosing the repairs and the operative they require to be assigned to the role • Arranging approved subcontractors to attend works as and when required. • Call handling with residents, landlords, subcontractors, end clients and 3rd parties daily. • Email correspondence via outlook, data entry via CRM system. • Use of Microsoft Excel for data entry and logging costings/price work. • Invoicing support and pricing up works. SOR coding experience is advantageous. • Raising new jobs, prioritising work load against set time frames and the SLAs in place. • Closing down jobs that have been completed or arranging follow-on works that may be required. • Report running daily to update client as to the status of jobs each day and works to be carried over. • Assisting the Trades Supervisors/Contracts Managers in ordering materials and organising delivery to sites. • All administrative support in relation to booking in works and ensuring the smooth running of the contract.
This role is working within social housing and property services and you will ideally have worked within a similar sector with an understanding of trades such as plastering, carpentry, plumbing etc. Experience in scheduling of at least 3-4 years is advantageous.
This role is working within a fast paced environment and you will require to work to deadlines whilst ensuring the delivery of excellent customer service and high standards at all times.
The role will require someone to be well organised, great at time keeping, confident in call handling and ideally you will be GCSE qualified in maths/English.
This role is working Monday- Friday 8am-5pm daily and is on a permanent contract offering £22,000 - £25,000 PA with excellent company benefits and a change to progress within an award winning company!
Please apply with your CV through the "Apply" button if you feel this role is for you
Planner/Scheduler-Social Housing (Temporary to Permanent)
One of our well established social housing clients are looking for a reliable and organised Planner/Scheduler to join their team in North West London on a temporary to permanent basis.
Working within a fast paced environment within the social housing sector, you will be responsible for managing a team of multi-trade operatives across a reactive repairs contract in North West London.
Your main duties will include:
- Diary Management
- Data Entry
- Raising, following up and closing repair jobs
- Liaising with operatives and residents to ensure that repairs are carried out within a set time frame
- Ensuring that reports are run weekly to engage with the end client to ensure turnaround times are met
- General administration including email correspondence, filing and scanning
- Call handling
Due to this being a temporary to permanent role. this role will ideally suit someone with a strong social housing background that is willing to contribute to the companies success and ensure that the client needs are met to a high standard whilst delivering excellent customer service to both residents and third parties.
Experience within impact response is highly advantageous.
This role is working Monday-Friday 40 hours per week with 1 week training prior.
If you are interested in this role and would like to apply, please email Emma a copy of your CV and project portfolio to (Email Removed) . Alternatively, if you would like to know more on this opportunity, please call me on (Apply online only)
22/01/2017
Planner/Scheduler-Social Housing (Temporary to Permanent)
One of our well established social housing clients are looking for a reliable and organised Planner/Scheduler to join their team in North West London on a temporary to permanent basis.
Working within a fast paced environment within the social housing sector, you will be responsible for managing a team of multi-trade operatives across a reactive repairs contract in North West London.
Your main duties will include:
- Diary Management
- Data Entry
- Raising, following up and closing repair jobs
- Liaising with operatives and residents to ensure that repairs are carried out within a set time frame
- Ensuring that reports are run weekly to engage with the end client to ensure turnaround times are met
- General administration including email correspondence, filing and scanning
- Call handling
Due to this being a temporary to permanent role. this role will ideally suit someone with a strong social housing background that is willing to contribute to the companies success and ensure that the client needs are met to a high standard whilst delivering excellent customer service to both residents and third parties.
Experience within impact response is highly advantageous.
This role is working Monday-Friday 40 hours per week with 1 week training prior.
If you are interested in this role and would like to apply, please email Emma a copy of your CV and project portfolio to (Email Removed) . Alternatively, if you would like to know more on this opportunity, please call me on (Apply online only)