Job Role: Repairs Officer, Level 3 Location: London, N1 Pay rate is 19.54 per hour PAYE Duration: 3+months Role Details - Mon-Fri 9am-5pm, 1-hour unpaid break, Hours: 35hrs per week Paid on a weekly basis Responsibilities Use first line diagnostic abilities and thorough understanding of repairs processes to provide effective support functions in responsive repairs for the operational businesses. Recognise work that falls outside of responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff. Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard. Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems. Own and administer all marketplace activity associated with quote review, acceptance and oversight. Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation. Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment. Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents. Support the team with regular cost and quality audits for all aspects of repair works. Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs. Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring. Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance. Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out. Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate. Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience. Skills and Experience Experience of developing and running administrative systems and processes. Financial understanding of SOR codes and quote variation - SOR's are part of diagnosing repairs and are a standard set of rates that are used across repair contracts that repair officers at level 3 would be expected to understand and be able to use. No access process - there is a standard operating model of 3 no accesses and a job to be closed - Level 3 would be expected to already know this and how to apply this Tenure understanding or Permanent housing, temporary housing, Leasehold, Managing Agents - all of these are tenures that exist in various housing organisations, and they have their own basic rules - leasehold for example carry out their own internal repairs to their property - we would expect that level 3 have an understanding of all these tenures. Highly organised and experience of managing conflicting priorities in a busy office environment. Experience in working in a customer service environment. Experience of providing performance monitoring and commentary against business targets. Experience working to meet key performance indicators. Good understanding of the relevant legislation, statutory and regulatory requirements. Customer focused mindset. Good spoken and written English Effective IT skills including basic/intermediate MS Office skills. Eden Brown is acting as an Employment Business in relation to this vacancy.
16/09/2026
Seasonal
Job Role: Repairs Officer, Level 3 Location: London, N1 Pay rate is 19.54 per hour PAYE Duration: 3+months Role Details - Mon-Fri 9am-5pm, 1-hour unpaid break, Hours: 35hrs per week Paid on a weekly basis Responsibilities Use first line diagnostic abilities and thorough understanding of repairs processes to provide effective support functions in responsive repairs for the operational businesses. Recognise work that falls outside of responsibilities and cases that would be categorised as complex, as well as what and when to escalate to senior staff. Oversee and progress all repairs within internal systems to ensure that repairs progress effectively and that proactive steps are taken to complete repairs as quickly as possible and to a high standard. Address customer enquiries and concerns, ensuring all updates and interactions are recording on the systems. Own and administer all marketplace activity associated with quote review, acceptance and oversight. Ensure that completed works are accurately reviewed against the specification of works before being progressed for payment. Work with all stakeholders and contractors to ensure all KPI's are met, managing competency in line with Building Safety legislation. Assist in the processing of invoices for payment through in-house systems by checking invoices are correct and ensuring work is complete before payment. Review contractor requests for variances and challenge as appropriate to ensure value for money, and a positive repair journey for our residents. Support the team with regular cost and quality audits for all aspects of repair works. Interact with customers and colleagues to understand their repair needs and expectations and embed this into the service you deliver. Follow up with residents to ensure satisfaction with completed repairs. Provide a review and rating for all completed jobs. Feedback to managers on any issues identified as part of monitoring of repair related tasks and flag any issues for escalation as part of performance monitoring. Assist your manager and team by providing timely business information on region specific repair data and with exporting necessary repairs reporting information as an overview of team performance. Support the regional teams to manage a reliable, trusted and responsible repairs service. Working with colleagues in the relevant regional teams to ensure all stakeholders are kept informed of works being carried out. Provide relevant telephone support as needed, liaising with colleagues, contractors and third-party providers as appropriate. Keep residents and other stakeholders up to date with regular communication, tailored based on the complexity of the case and the technical knowledge of the audience. Skills and Experience Experience of developing and running administrative systems and processes. Financial understanding of SOR codes and quote variation - SOR's are part of diagnosing repairs and are a standard set of rates that are used across repair contracts that repair officers at level 3 would be expected to understand and be able to use. No access process - there is a standard operating model of 3 no accesses and a job to be closed - Level 3 would be expected to already know this and how to apply this Tenure understanding or Permanent housing, temporary housing, Leasehold, Managing Agents - all of these are tenures that exist in various housing organisations, and they have their own basic rules - leasehold for example carry out their own internal repairs to their property - we would expect that level 3 have an understanding of all these tenures. Highly organised and experience of managing conflicting priorities in a busy office environment. Experience in working in a customer service environment. Experience of providing performance monitoring and commentary against business targets. Experience working to meet key performance indicators. Good understanding of the relevant legislation, statutory and regulatory requirements. Customer focused mindset. Good spoken and written English Effective IT skills including basic/intermediate MS Office skills. Eden Brown is acting as an Employment Business in relation to this vacancy.
Technical Repairs Support Officer Location: Ealing, W5 2HL (Full-time office based) Hours: 35 hours per week, Monday to Friday Pay Rate: £22.02 PAYE / £28.71 Umbrella Contract: 3 months initially, with possible extension Start Date: ASAP We are currently recruiting for a Technical Repairs Support Officer to join a busy Housing Repairs team within a London Local Authority. This is an excellent opportunity for someone with housing repairs knowledge, strong customer service skills, and contact centre experience to play a key role in supporting residents and coordinating responsive repair services. The role is based on site in Ealing and involves providing a technically informed service to residents reporting housing repairs, accurately diagnosing repair issues, and ensuring repairs are allocated to the appropriate contractors. Key Responsibilities Diagnose and identify housing repair issues through effective questioning and technical knowledge. Raise, record and allocate repair jobs to relevant contractors and technical teams. Monitor repairs and contractor performance to ensure work is completed within agreed timescales. Manage work in progress and support repairs administration. Maintain accurate records using housing management, IT and telephony systems. Communicate effectively with residents, providing updates and clear explanations regarding repair issues and processes. Support complaint resolution and contribute to a high-quality customer experience. Carry out data reconciliation and maintain accurate service records. Essential Requirements Housing repairs diagnostics experience Contact centre/customer contact experience Excellent customer service and communication skills Ability to explain technical information in a clear and straightforward manner Strong problem-solving skills and attention to detail Experience using IT systems to record and manage cases Ability to prioritise workload in a fast-paced environment Experience working within housing, repairs, property maintenance, local authority or contractor environments is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
07/10/2026
Full time
Technical Repairs Support Officer Location: Ealing, W5 2HL (Full-time office based) Hours: 35 hours per week, Monday to Friday Pay Rate: £22.02 PAYE / £28.71 Umbrella Contract: 3 months initially, with possible extension Start Date: ASAP We are currently recruiting for a Technical Repairs Support Officer to join a busy Housing Repairs team within a London Local Authority. This is an excellent opportunity for someone with housing repairs knowledge, strong customer service skills, and contact centre experience to play a key role in supporting residents and coordinating responsive repair services. The role is based on site in Ealing and involves providing a technically informed service to residents reporting housing repairs, accurately diagnosing repair issues, and ensuring repairs are allocated to the appropriate contractors. Key Responsibilities Diagnose and identify housing repair issues through effective questioning and technical knowledge. Raise, record and allocate repair jobs to relevant contractors and technical teams. Monitor repairs and contractor performance to ensure work is completed within agreed timescales. Manage work in progress and support repairs administration. Maintain accurate records using housing management, IT and telephony systems. Communicate effectively with residents, providing updates and clear explanations regarding repair issues and processes. Support complaint resolution and contribute to a high-quality customer experience. Carry out data reconciliation and maintain accurate service records. Essential Requirements Housing repairs diagnostics experience Contact centre/customer contact experience Excellent customer service and communication skills Ability to explain technical information in a clear and straightforward manner Strong problem-solving skills and attention to detail Experience using IT systems to record and manage cases Ability to prioritise workload in a fast-paced environment Experience working within housing, repairs, property maintenance, local authority or contractor environments is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Client Local Authority in Newham Job Title Repairs Technical Support Officer(Surveying Team) Pay Rate 25 an hour UMB Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location Hybrid- 2-3 days a week office based in Dockside Newham Description Overall, Purpose of Job To provide effective technical, administrative and project support to the Damp & Mould Team, helping to ensure that damp, mould and condensation cases are identified, tracked and resolved within required timescales. The role will support surveyors and technical officers with case coordination, works monitoring, contractor liaison, data management and reporting, ensuring accurate records and appropriate escalation of outstanding or high-risk cases. The role will contribute to the Council's compliance with Awaab's Law, housing standards and its wider responsibilities for maintaining safe and healthy homes. Key Tasks and Accountabilities : Provide day-to-day technical and administrative support to Damp & Mould Surveyors and other technical officers. Assist with coordinating property inspections, surveys, follow-up visits and remedial works. Maintain accurate records of damp, mould and condensation cases from initial referral through to completion and closure. Review case information to identify missing surveys, works orders, photographs, inspection records or other supporting evidence. Support the monitoring of recommendations arising from property inspections and surveys. Assist with coordinating more complex cases involving recurring damp and mould, leaks, ventilation, condensation or potential building defects EXPERIENCE: Experience of providing technical, project or administrative support within housing repairs, maintenance, asset management or a similar property environment . Good understanding of repairs and maintenance processes. Ability to coordinate and track a high volume of cases and actions. Strong organisational skills with the ability to prioritise competing deadlines. Good IT skills, particularly Microsoft Excel, Word, Outlook and housing/property management systems. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
25/09/2026
Contract
Client Local Authority in Newham Job Title Repairs Technical Support Officer(Surveying Team) Pay Rate 25 an hour UMB Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location Hybrid- 2-3 days a week office based in Dockside Newham Description Overall, Purpose of Job To provide effective technical, administrative and project support to the Damp & Mould Team, helping to ensure that damp, mould and condensation cases are identified, tracked and resolved within required timescales. The role will support surveyors and technical officers with case coordination, works monitoring, contractor liaison, data management and reporting, ensuring accurate records and appropriate escalation of outstanding or high-risk cases. The role will contribute to the Council's compliance with Awaab's Law, housing standards and its wider responsibilities for maintaining safe and healthy homes. Key Tasks and Accountabilities : Provide day-to-day technical and administrative support to Damp & Mould Surveyors and other technical officers. Assist with coordinating property inspections, surveys, follow-up visits and remedial works. Maintain accurate records of damp, mould and condensation cases from initial referral through to completion and closure. Review case information to identify missing surveys, works orders, photographs, inspection records or other supporting evidence. Support the monitoring of recommendations arising from property inspections and surveys. Assist with coordinating more complex cases involving recurring damp and mould, leaks, ventilation, condensation or potential building defects EXPERIENCE: Experience of providing technical, project or administrative support within housing repairs, maintenance, asset management or a similar property environment . Good understanding of repairs and maintenance processes. Ability to coordinate and track a high volume of cases and actions. Strong organisational skills with the ability to prioritise competing deadlines. Good IT skills, particularly Microsoft Excel, Word, Outlook and housing/property management systems. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Exciting Opportunity: Maintenance Operative Are you a skilled maintenance professional looking for your next challenge? Our client, a reputable organisation in the public services sector, is seeking an enthusiastic Maintenance Operative to join their dedicated team on a temporary basis. Key Details: Position: Maintenance Operative Contract Type: Temporary Working Pattern: Full-Time Driving Required: Yes About the Role: As a Maintenance Operative, you will play a crucial role in supporting the organisation's operations by ensuring that all maintenance tasks are completed efficiently and effectively. This position offers a vibrant work atmosphere where your skills will make a real difference. Key Responsibilities: Perform routine maintenance tasks, including repairs, installations, and inspections. Respond promptly to maintenance requests and emergencies. Maintain a safe and clean working environment. Collaborate with team members to ensure all tasks are completed on time and to a high standard. Assist in the upkeep of tools and equipment used in maintenance tasks. Drive to various locations as required for maintenance tasks. Ideal Candidate: Proven experience in maintenance or a related field. Strong problem-solving skills and attention to detail. Ability to work independently as well as part of a team. Excellent communication skills. Valid driving licence and willingness to travel as necessary. A proactive and enthusiastic approach to work. What's in it for You? Opportunity to work with a well-respected organisation committed to public service. Gain valuable experience in a fast-paced environment. Competitive pay and benefits. Work alongside a supportive and friendly team. If you are ready to take on this exciting challenge and contribute to a vital public service, this opportunity is for you! How to Apply: To express your interest in this temporary Maintenance Operative position, please submit your CV highlighting your relevant experience. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
09/10/2026
Seasonal
Exciting Opportunity: Maintenance Operative Are you a skilled maintenance professional looking for your next challenge? Our client, a reputable organisation in the public services sector, is seeking an enthusiastic Maintenance Operative to join their dedicated team on a temporary basis. Key Details: Position: Maintenance Operative Contract Type: Temporary Working Pattern: Full-Time Driving Required: Yes About the Role: As a Maintenance Operative, you will play a crucial role in supporting the organisation's operations by ensuring that all maintenance tasks are completed efficiently and effectively. This position offers a vibrant work atmosphere where your skills will make a real difference. Key Responsibilities: Perform routine maintenance tasks, including repairs, installations, and inspections. Respond promptly to maintenance requests and emergencies. Maintain a safe and clean working environment. Collaborate with team members to ensure all tasks are completed on time and to a high standard. Assist in the upkeep of tools and equipment used in maintenance tasks. Drive to various locations as required for maintenance tasks. Ideal Candidate: Proven experience in maintenance or a related field. Strong problem-solving skills and attention to detail. Ability to work independently as well as part of a team. Excellent communication skills. Valid driving licence and willingness to travel as necessary. A proactive and enthusiastic approach to work. What's in it for You? Opportunity to work with a well-respected organisation committed to public service. Gain valuable experience in a fast-paced environment. Competitive pay and benefits. Work alongside a supportive and friendly team. If you are ready to take on this exciting challenge and contribute to a vital public service, this opportunity is for you! How to Apply: To express your interest in this temporary Maintenance Operative position, please submit your CV highlighting your relevant experience. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Tenancy Services Officer Based in South East London Permanent 40,000 per annum To deliver excellent customer service, ensuring all interactions with residents are proactive, positive, respectful and non-judgemental. To prioritise face-to-face and telephone engagement wherever possible. To develop and maintain positive partnerships with internal teams and external partners and stakeholders to support tenancy sustainment, community development and the delivery of high-quality housing services. To monitor and achieve key performance indicators (KPIs), maintain accurate records and provide performance information relating to tenancy management, including rent arrears, voids and allocations, anti-social behaviour and other services as required. To ensure empty properties are re-let within agreed target timescales, ensuring applicants are appropriately assessed and that lettings are suitable and sustainable. To process all tenancy changes, including successions, assignments, mutual exchanges, household changes, abandoned properties and tenancy terminations. To maximise rental income and minimise rent arrears through a proactive and holistic approach to tenancy management. To work collaboratively with the Income Team, ensuring relevant policies and procedures are followed. To undertake home visits and attend court proceedings as required. To investigate breaches of tenancy and take appropriate and proportionate action, including issuing warnings and notices, making legal referrals and attending court proceedings where necessary. To provide holistic support, advice and guidance to residents with complex housing support needs or who may be vulnerable. To promote tenancy sustainment, social and financial inclusion, and access to appropriate support to address unmet health and wellbeing needs. To manage and resolve anti-social behaviour affecting residents, focusing on addressing behaviours, managing expectations and achieving sustainable outcomes. To work collaboratively with relevant agencies to investigate incidents and develop tailored solutions. To present cases to the relevant manager for consideration of legal action and attend court as required. To identify, record, report and respond appropriately to safeguarding concerns involving adults or children, following organisational safeguarding policies and procedures and working with relevant agencies. To implement and maintain a programme of tenancy audit visits, ensuring information collected is accurate, records are updated on relevant systems and any follow-up actions are completed. To work collaboratively with the Property Services Team to ensure residents live in safe, secure and compliant homes and receive a high-quality repairs and maintenance service. To work alongside the Resident Satisfaction and Engagement Officer to inspect estates and communal areas, identifying and addressing fly-tipping, environmental nuisance, abandoned vehicles, unauthorised alterations and other neighbourhood management concerns. To encourage and facilitate resident engagement and involvement, ensuring residents have opportunities to influence service delivery, contribute to decision-making and scrutinise service performance. To work with colleagues and contractors to ensure compliance with organisational health and safety policies and procedures. To take a proactive role in investigating, responding to and resolving complaints, ensuring residents are kept informed and that learning from complaints is used to improve service delivery.
09/10/2026
Full time
Tenancy Services Officer Based in South East London Permanent 40,000 per annum To deliver excellent customer service, ensuring all interactions with residents are proactive, positive, respectful and non-judgemental. To prioritise face-to-face and telephone engagement wherever possible. To develop and maintain positive partnerships with internal teams and external partners and stakeholders to support tenancy sustainment, community development and the delivery of high-quality housing services. To monitor and achieve key performance indicators (KPIs), maintain accurate records and provide performance information relating to tenancy management, including rent arrears, voids and allocations, anti-social behaviour and other services as required. To ensure empty properties are re-let within agreed target timescales, ensuring applicants are appropriately assessed and that lettings are suitable and sustainable. To process all tenancy changes, including successions, assignments, mutual exchanges, household changes, abandoned properties and tenancy terminations. To maximise rental income and minimise rent arrears through a proactive and holistic approach to tenancy management. To work collaboratively with the Income Team, ensuring relevant policies and procedures are followed. To undertake home visits and attend court proceedings as required. To investigate breaches of tenancy and take appropriate and proportionate action, including issuing warnings and notices, making legal referrals and attending court proceedings where necessary. To provide holistic support, advice and guidance to residents with complex housing support needs or who may be vulnerable. To promote tenancy sustainment, social and financial inclusion, and access to appropriate support to address unmet health and wellbeing needs. To manage and resolve anti-social behaviour affecting residents, focusing on addressing behaviours, managing expectations and achieving sustainable outcomes. To work collaboratively with relevant agencies to investigate incidents and develop tailored solutions. To present cases to the relevant manager for consideration of legal action and attend court as required. To identify, record, report and respond appropriately to safeguarding concerns involving adults or children, following organisational safeguarding policies and procedures and working with relevant agencies. To implement and maintain a programme of tenancy audit visits, ensuring information collected is accurate, records are updated on relevant systems and any follow-up actions are completed. To work collaboratively with the Property Services Team to ensure residents live in safe, secure and compliant homes and receive a high-quality repairs and maintenance service. To work alongside the Resident Satisfaction and Engagement Officer to inspect estates and communal areas, identifying and addressing fly-tipping, environmental nuisance, abandoned vehicles, unauthorised alterations and other neighbourhood management concerns. To encourage and facilitate resident engagement and involvement, ensuring residents have opportunities to influence service delivery, contribute to decision-making and scrutinise service performance. To work with colleagues and contractors to ensure compliance with organisational health and safety policies and procedures. To take a proactive role in investigating, responding to and resolving complaints, ensuring residents are kept informed and that learning from complaints is used to improve service delivery.
Wembley, London Hybrid Working Immediate Start Ongoing Temporary Assignment £21.41 per hour PAYE / £28.19 per hour Umbrella Basic DBS Check Required An exciting opportunity has arisen for an experienced Contracts Officer to join a busy Property Services team within a well-established London Local Authority based in Wembley. This is an ongoing temporary position offering hybrid working and an immediate start for the right candidate. The Role You will play a key role in supporting the delivery of property investment, repairs, servicing and compliance programmes, ensuring high-quality administrative and contract support across the Property Services function. Key responsibilities include: Providing a comprehensive and efficient administrative service to support the Property Services Team. Maintaining accurate asset management data and records to support repairs, investment and cyclical maintenance programmes. Supporting customer and stakeholder engagement activities to ensure effective service delivery. Monitoring performance and expenditure and maintaining comprehensive records and documentation. Managing documentation and legal preparations required for tenancy and leasehold enforcement actions. Coordinating the full forced entry process for gas safety inspections and planned works in accordance with housing legislation. Liaising with residents, contractors and internal teams to ensure successful programme delivery. Preparing reports, performance information and correspondence as required. Essential Requirements Knowledge & Qualifications Knowledge of project administration. Understanding of landlord gas safety obligations and statutory compliance requirements. Knowledge of fire safety regulations and compliance. Understanding of landlord property access requirements and enforcement procedures. Experience Previous experience within a customer service or administrative office environment. Experience monitoring performance and resolving service delivery issues. Strong experience using databases, Microsoft Office applications and spreadsheets. Experience preparing reports and maintaining accurate records. Experience working collaboratively with contractors, residents, stakeholders and internal service teams. Ability to manage a varied workload independently and prioritise effectively. Skills & Abilities Strong analytical skills with the ability to assess information and reach logical conclusions. Excellent organisational and time-management skills. Ability to communicate clearly and professionally, both verbally and in writing. Able to think objectively, evaluate options and make practical recommendations. Strong attention to detail and commitment to delivering high-quality outcomes. What's on Offer? Immediate start. Ongoing temporary assignment. Hybrid working arrangement. Competitive pay rates. Opportunity to gain valuable local authority experience. Supportive and collaborative team environment. Please note: Successful candidates will be required to undergo a Basic DBS check prior to commencement.
09/10/2026
Full time
Wembley, London Hybrid Working Immediate Start Ongoing Temporary Assignment £21.41 per hour PAYE / £28.19 per hour Umbrella Basic DBS Check Required An exciting opportunity has arisen for an experienced Contracts Officer to join a busy Property Services team within a well-established London Local Authority based in Wembley. This is an ongoing temporary position offering hybrid working and an immediate start for the right candidate. The Role You will play a key role in supporting the delivery of property investment, repairs, servicing and compliance programmes, ensuring high-quality administrative and contract support across the Property Services function. Key responsibilities include: Providing a comprehensive and efficient administrative service to support the Property Services Team. Maintaining accurate asset management data and records to support repairs, investment and cyclical maintenance programmes. Supporting customer and stakeholder engagement activities to ensure effective service delivery. Monitoring performance and expenditure and maintaining comprehensive records and documentation. Managing documentation and legal preparations required for tenancy and leasehold enforcement actions. Coordinating the full forced entry process for gas safety inspections and planned works in accordance with housing legislation. Liaising with residents, contractors and internal teams to ensure successful programme delivery. Preparing reports, performance information and correspondence as required. Essential Requirements Knowledge & Qualifications Knowledge of project administration. Understanding of landlord gas safety obligations and statutory compliance requirements. Knowledge of fire safety regulations and compliance. Understanding of landlord property access requirements and enforcement procedures. Experience Previous experience within a customer service or administrative office environment. Experience monitoring performance and resolving service delivery issues. Strong experience using databases, Microsoft Office applications and spreadsheets. Experience preparing reports and maintaining accurate records. Experience working collaboratively with contractors, residents, stakeholders and internal service teams. Ability to manage a varied workload independently and prioritise effectively. Skills & Abilities Strong analytical skills with the ability to assess information and reach logical conclusions. Excellent organisational and time-management skills. Ability to communicate clearly and professionally, both verbally and in writing. Able to think objectively, evaluate options and make practical recommendations. Strong attention to detail and commitment to delivering high-quality outcomes. What's on Offer? Immediate start. Ongoing temporary assignment. Hybrid working arrangement. Competitive pay rates. Opportunity to gain valuable local authority experience. Supportive and collaborative team environment. Please note: Successful candidates will be required to undergo a Basic DBS check prior to commencement.
We are currently recruiting for an experienced Lettings Officer to support a service responsible for managing and maximising lettings across a large portfolio of garages, parking schemes and other non-residential properties. The successful candidate will focus on reducing void periods, managing waiting lists, maximising rental income and ensuring properties are allocated and maintained in accordance with relevant policies and procedures. The Role Manage the letting and allocation of garages, parking spaces, barrow stores and other non-residential properties across a portfolio of over 7,000 units. Maintain and manage waiting lists, assess applications and allocate properties in accordance with lettings policies and procedures. Minimise void periods through proactive lettings, pre-allocation arrangements and effective coordination of repairs. Carry out property inspections to identify repairs, disrepair, antisocial behaviour and other issues affecting lettings. Liaise with repairs teams, contractors and other internal services to ensure properties are maintained and available for letting. Manage new licence agreements, sign-ups, documentation checks and initial payments, ensuring accurate charges are applied. Investigate breaches of licence agreements, undertake compliance inspections and support enforcement or legal action where required. Provide advice to applicants and existing licensees regarding licence conditions, service charges, payments and arrears. Promote available garages and parking schemes to maximise occupancy and reduce rental income losses. Key Requirements Previous experience as a Lettings Officer, Garage Lettings Officer or in a similar housing or property management role. Experience of letting non-residential properties, including garages, barrow stores or parking schemes. Knowledge of licence agreements and relevant legal processes relating to the commencement, management and termination of licences. Experience managing waiting lists, property allocations, voids and lettings processes. Understanding of rental income, service charges, payment arrangements and the financial impact of void properties. Experience carrying out property inspections and coordinating repairs or maintenance. Previous experience in a customer-facing social housing or commercial property management environment. Ability to manage a portfolio independently and ensure compliance with relevant policies and procedures. What You Need to Do Now If you are interested in this Lettings Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Lettings Officers, Housing Officers, Garage Services Officers and Property Management Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing lettings and property management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
08/10/2026
Contract
We are currently recruiting for an experienced Lettings Officer to support a service responsible for managing and maximising lettings across a large portfolio of garages, parking schemes and other non-residential properties. The successful candidate will focus on reducing void periods, managing waiting lists, maximising rental income and ensuring properties are allocated and maintained in accordance with relevant policies and procedures. The Role Manage the letting and allocation of garages, parking spaces, barrow stores and other non-residential properties across a portfolio of over 7,000 units. Maintain and manage waiting lists, assess applications and allocate properties in accordance with lettings policies and procedures. Minimise void periods through proactive lettings, pre-allocation arrangements and effective coordination of repairs. Carry out property inspections to identify repairs, disrepair, antisocial behaviour and other issues affecting lettings. Liaise with repairs teams, contractors and other internal services to ensure properties are maintained and available for letting. Manage new licence agreements, sign-ups, documentation checks and initial payments, ensuring accurate charges are applied. Investigate breaches of licence agreements, undertake compliance inspections and support enforcement or legal action where required. Provide advice to applicants and existing licensees regarding licence conditions, service charges, payments and arrears. Promote available garages and parking schemes to maximise occupancy and reduce rental income losses. Key Requirements Previous experience as a Lettings Officer, Garage Lettings Officer or in a similar housing or property management role. Experience of letting non-residential properties, including garages, barrow stores or parking schemes. Knowledge of licence agreements and relevant legal processes relating to the commencement, management and termination of licences. Experience managing waiting lists, property allocations, voids and lettings processes. Understanding of rental income, service charges, payment arrangements and the financial impact of void properties. Experience carrying out property inspections and coordinating repairs or maintenance. Previous experience in a customer-facing social housing or commercial property management environment. Ability to manage a portfolio independently and ensure compliance with relevant policies and procedures. What You Need to Do Now If you are interested in this Lettings Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Lettings Officers, Housing Officers, Garage Services Officers and Property Management Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing lettings and property management professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Maintenance Officer Location: The Rotherham Hospice Salary: £28,267 - £34,548 per annum Hours of Work: 40 hours to be worked on a rota basis covering 1 weekend in 3. Contract type : Permanent Closing date: 16 October 2026 About Us Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996. We provide comprehensive, compassionate care through two primary patient services: 24-hour, 14-bed Inpatient Service 24-hour Hospice at Home Service About the Role Rotherham Hospice is seeking a skilled and reliable Maintenance Operative to join our team. Reporting to the Head of Facilities, the Maintenance Operative will be responsible for performing a variety of maintenance tasks at the hospice building and its hospice shops. This role plays a crucial part in ensuring the safety, functionality, and aesthetics of the hospice facilities to support the delivery of high-quality care and services to patients and their families. Key Responsibilities Building Maintenance: Conduct routine maintenance tasks, including repairs, inspections, and preventive maintenance, to ensure the safety and functionality of the hospice building. Perform minor repairs to plumbing, electrical, heating, and ventilation systems as needed, following established procedures and safety guidelines. Grounds Maintenance: Maintain the exterior grounds of the hospice building, including landscaping, gardening, and general upkeep of outdoor areas. Clear pathways, parking areas, and entrances of debris, snow, and ice during inclement weather to ensure safe access for staff, patients, and visitors. Hospice Shop Maintenance: Perform maintenance tasks at the hospice shops, including repairs to fixtures, fittings, and equipment, to ensure a safe and pleasant shopping environment for customers. Assist with minor renovations, painting, and decorating as needed to maintain the appearance and functionality of the shops. Health and Safety Compliance: Adhere to health and safety regulations and procedures at all times, ensuring compliance with relevant legislation and guidelines. Report any health and safety hazards, maintenance issues, or concerns to the Head of Facilities promptly and take appropriate corrective action as directed. Emergency Response: Respond to emergency maintenance requests and incidents outside of regular working hours as needed, providing timely and effective solutions to resolve issues and minimise disruption to hospice operations. Documentation and Reporting: Maintain accurate records of maintenance activities, including work orders, inspections, and equipment maintenance schedules. Prepare reports and updates on maintenance tasks, projects, and expenditures for review by the Head of Facilities and senior management. Personal Specification Essential: Previous experience in maintenance, building operations, or a related field is preferred. Knowledge of basic maintenance techniques and repairs, including plumbing, electrical, carpentry, and painting. Ability to operate maintenance tools and equipment safely and effectively. Strong attention to detail and problem-solving skills. Valid driver's license Excellent communication skills. Desired: Experience working in a hospice or healthcare environment in a similar role. Knowledge of and commitment to sustainability practices within facilities management. Effective project management abilities for overseeing facilities upgrades, renovations, or expansions. Negotiation abilities for managing contracts with vendors and service providers for facilities-related services Knowledge and abilities in occupancy and space planning principles to optimise the use of hospice facilities. To Apply If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply.
08/10/2026
Full time
Maintenance Officer Location: The Rotherham Hospice Salary: £28,267 - £34,548 per annum Hours of Work: 40 hours to be worked on a rota basis covering 1 weekend in 3. Contract type : Permanent Closing date: 16 October 2026 About Us Rotherham Hospice is a charity dedicated to the people of Rotherham, offering specialist palliative and end of life care to our community since 1996. We provide comprehensive, compassionate care through two primary patient services: 24-hour, 14-bed Inpatient Service 24-hour Hospice at Home Service About the Role Rotherham Hospice is seeking a skilled and reliable Maintenance Operative to join our team. Reporting to the Head of Facilities, the Maintenance Operative will be responsible for performing a variety of maintenance tasks at the hospice building and its hospice shops. This role plays a crucial part in ensuring the safety, functionality, and aesthetics of the hospice facilities to support the delivery of high-quality care and services to patients and their families. Key Responsibilities Building Maintenance: Conduct routine maintenance tasks, including repairs, inspections, and preventive maintenance, to ensure the safety and functionality of the hospice building. Perform minor repairs to plumbing, electrical, heating, and ventilation systems as needed, following established procedures and safety guidelines. Grounds Maintenance: Maintain the exterior grounds of the hospice building, including landscaping, gardening, and general upkeep of outdoor areas. Clear pathways, parking areas, and entrances of debris, snow, and ice during inclement weather to ensure safe access for staff, patients, and visitors. Hospice Shop Maintenance: Perform maintenance tasks at the hospice shops, including repairs to fixtures, fittings, and equipment, to ensure a safe and pleasant shopping environment for customers. Assist with minor renovations, painting, and decorating as needed to maintain the appearance and functionality of the shops. Health and Safety Compliance: Adhere to health and safety regulations and procedures at all times, ensuring compliance with relevant legislation and guidelines. Report any health and safety hazards, maintenance issues, or concerns to the Head of Facilities promptly and take appropriate corrective action as directed. Emergency Response: Respond to emergency maintenance requests and incidents outside of regular working hours as needed, providing timely and effective solutions to resolve issues and minimise disruption to hospice operations. Documentation and Reporting: Maintain accurate records of maintenance activities, including work orders, inspections, and equipment maintenance schedules. Prepare reports and updates on maintenance tasks, projects, and expenditures for review by the Head of Facilities and senior management. Personal Specification Essential: Previous experience in maintenance, building operations, or a related field is preferred. Knowledge of basic maintenance techniques and repairs, including plumbing, electrical, carpentry, and painting. Ability to operate maintenance tools and equipment safely and effectively. Strong attention to detail and problem-solving skills. Valid driver's license Excellent communication skills. Desired: Experience working in a hospice or healthcare environment in a similar role. Knowledge of and commitment to sustainability practices within facilities management. Effective project management abilities for overseeing facilities upgrades, renovations, or expansions. Negotiation abilities for managing contracts with vendors and service providers for facilities-related services Knowledge and abilities in occupancy and space planning principles to optimise the use of hospice facilities. To Apply If you feel you are a suitable candidate and would like to work for Rotherham Hospice, please do not hesitate to apply.
As a Tenancy Sustainment Officer, you'll provide vital support to vulnerable residents, helping them sustain their tenancies and live safely and independently in their homes. Working within our Resident Experience team, you'll support residents facing a range of complex challenges, including safeguarding concerns and domestic abuse. You'll assess needs, coordinate support, and work closely with local authorities, statutory services and partner agencies to ensure residents receive the right help at the right time. This is a varied and rewarding role where you'll build strong relationships, coordinate multi-agency interventions, and proactively address issues before they escalate. If you're passionate about supporting vulnerable people, delivering excellent customer service and achieving positive outcomes, we'd love to hear from you. Principal duties and responsibilities include, but are not limited to: Providing structured support to our most vulnerable residents enabling them to sustain their tenancy and develop effective methods to achieve their identified support targets. Carrying out a risk assessment with each resident, highlighting any risks to themselves, their tenancy or others. Completing an action plan with each resident, detailing all elements of support required to sustain their tenancy. This will include making referrals to external agencies and signposting. You'll regularly review action plans through to case closure. Visiting residents in their home, complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. This is a fixed-term contract until August 2027 . The role is a full-time opportunity, working 35 hours per week. The successful candidate will be based at our Horsham office, Owl Beech Lodge, with flexible hybrid working and an expectation of around two days per week in the office and requirement to cover the surrounding West Sussex area to support service delivery. What you'll need: Experience of working in a front facing customer focused role and Excellent knowledge of housing law, rights of tenants and laws relating to repairs and safeguarding. An in depth understanding of issues affecting vulnerable people • A Proven track record of developing and building relationships with external providers and with partner organisations. Good negotiating and influencing skills. A confident individual with exceptional listening and customer service skills. Excellent communication skills both verbal and written. The necessary skills to complete support plans, reports and risk assessments. Ability to organise and prioritise own workload to meet deadlines. You'll need a full driving licence and access to own vehicle. In your responses to the supporting application questions, it is important that you demonstrate how you meet each of the above criteria, using real examples wherever possible. Closing Date: Tuesday 20 th October 2026 at 23:59 Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
08/10/2026
Full time
As a Tenancy Sustainment Officer, you'll provide vital support to vulnerable residents, helping them sustain their tenancies and live safely and independently in their homes. Working within our Resident Experience team, you'll support residents facing a range of complex challenges, including safeguarding concerns and domestic abuse. You'll assess needs, coordinate support, and work closely with local authorities, statutory services and partner agencies to ensure residents receive the right help at the right time. This is a varied and rewarding role where you'll build strong relationships, coordinate multi-agency interventions, and proactively address issues before they escalate. If you're passionate about supporting vulnerable people, delivering excellent customer service and achieving positive outcomes, we'd love to hear from you. Principal duties and responsibilities include, but are not limited to: Providing structured support to our most vulnerable residents enabling them to sustain their tenancy and develop effective methods to achieve their identified support targets. Carrying out a risk assessment with each resident, highlighting any risks to themselves, their tenancy or others. Completing an action plan with each resident, detailing all elements of support required to sustain their tenancy. This will include making referrals to external agencies and signposting. You'll regularly review action plans through to case closure. Visiting residents in their home, complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. This is a fixed-term contract until August 2027 . The role is a full-time opportunity, working 35 hours per week. The successful candidate will be based at our Horsham office, Owl Beech Lodge, with flexible hybrid working and an expectation of around two days per week in the office and requirement to cover the surrounding West Sussex area to support service delivery. What you'll need: Experience of working in a front facing customer focused role and Excellent knowledge of housing law, rights of tenants and laws relating to repairs and safeguarding. An in depth understanding of issues affecting vulnerable people • A Proven track record of developing and building relationships with external providers and with partner organisations. Good negotiating and influencing skills. A confident individual with exceptional listening and customer service skills. Excellent communication skills both verbal and written. The necessary skills to complete support plans, reports and risk assessments. Ability to organise and prioritise own workload to meet deadlines. You'll need a full driving licence and access to own vehicle. In your responses to the supporting application questions, it is important that you demonstrate how you meet each of the above criteria, using real examples wherever possible. Closing Date: Tuesday 20 th October 2026 at 23:59 Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application and supporting statement as soon as possible so your application can be reviewed and considered. About Us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.
Technical Support Officer Harlow District Council Mead Park Full time 37.5 Hours per week 12 Month Contract £116.96 PAYE per day Role Reporting to the Lead Employee Relations (ER) Manager, you will provide expert advice and support to managers and employees across all aspects of employee relations casework, including complex cases, within a shared services environment. You will work closely with the Lead ER Manager, Strategic People Business Partners, Talent Acquisition Business Partners, and Learning & Culture Partners to ensure the delivery of an effective, consistent, and collaborative People service across the organisation. Duties Dealing with Asset Management providing support to tenants, internal and external colleagues. Helping coordinate stock condition surveys/Energy Performance Surveys Dealing with enquiries and providing a written/oral response as required Undertaking general administration e.g. minute taking, preparing reports, supporting housing analysts, and detailed record keeping. Help with user training and facilitate access to databases Dealing with tenants/leaseholders daily Essential Experience Applicants should have a background in housing administration and providing technical support to Housing asset management and compliance teams. Understand the relationship between capital and revenue budgets within a repairs and capital investment environment. Knowledge of Health and Safety relating to technical issues within housing repairs. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
07/10/2026
Contract
Technical Support Officer Harlow District Council Mead Park Full time 37.5 Hours per week 12 Month Contract £116.96 PAYE per day Role Reporting to the Lead Employee Relations (ER) Manager, you will provide expert advice and support to managers and employees across all aspects of employee relations casework, including complex cases, within a shared services environment. You will work closely with the Lead ER Manager, Strategic People Business Partners, Talent Acquisition Business Partners, and Learning & Culture Partners to ensure the delivery of an effective, consistent, and collaborative People service across the organisation. Duties Dealing with Asset Management providing support to tenants, internal and external colleagues. Helping coordinate stock condition surveys/Energy Performance Surveys Dealing with enquiries and providing a written/oral response as required Undertaking general administration e.g. minute taking, preparing reports, supporting housing analysts, and detailed record keeping. Help with user training and facilitate access to databases Dealing with tenants/leaseholders daily Essential Experience Applicants should have a background in housing administration and providing technical support to Housing asset management and compliance teams. Understand the relationship between capital and revenue budgets within a repairs and capital investment environment. Knowledge of Health and Safety relating to technical issues within housing repairs. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Location: London (travel to sites required) Salary: £46,586 - £52,052 per annum + benefits Job Type: Permanent, Full Time Sector: Social Housing - Fire Safety & Building Safety Compliance The Role Braxfield Recruitment is working with a leading housing association, to appoint a Fire Safety Officer to their fire safety team to provide oversight that fire and building safety duties are being met across a diverse portfolio of tenures and property types. You'll provide advice, support to duty holders and operational teams, and take professional responsibility for the assurance you give. Working with a high level of autonomy, you'll help strengthen fire safety capability across the organisation and contribute to the design of future standards and systems, guided by senior fire safety leads. What You'll Be Doing Supporting duty holders to maintain compliance, including the requirements for higher-risk buildings (HRBs), and informing them of upcoming legislative and regulatory changes. Assuring the quality of fire risk assessments, and the completion of both immediate and planned FRA actions. Monitoring building safety case files, checking the quality and relevance of the information held and that it is kept up to date. Assuring contractor competency and accreditation on fire safety projects, and carrying out QA checks on completed works for suitability and compliance with fire standards. Assuring routine inspection regimes, works completion and resident liaison and communication on fire safety matters. Supporting and challenging teams across repairs, housing, planned investment, development, asset management and customer services to embed consistent, proportionate fire risk reduction. Challenging systems and processes that underpin the fire safety risk management framework, and escalating concerns to senior fire safety leads. What You'll Need A Fire Safety Level 3 qualification or equivalent. A NEBOSH Fire Safety Certificate or equivalent. A demonstrable understanding of fire safety and its application in social housing, building construction, repairs, inspection and maintenance. Excellent communication skills, with the ability to engage effectively with all levels of an organisation. Strong interpersonal and influencing skills, building relationships with stakeholders, duty holders and external agencies. A can-do, solution-focused attitude with proven problem-solving skills. Experience of keeping accurate compliance records, including data logging and numeric and photographic records, in a digital environment. The ability to travel and a full UK driving licence. Desirable Experience in a construction, building or facilities management environment, ideally within social housing or residential management. Knowledge and experience of fire risk assessment methodology, audit and the legislation surrounding fire safety. A good understanding of how fire systems work in building assets, and of fire safety risk management systems in a large organisation. Experience working with government bodies and regulators on fire safety matters. Package £46,586 - £52,052 per annum, dependent on experience, plus benefits. Permanent, full-time role. A high-profile role with real autonomy and the chance to shape fire safety standards. How to Apply To apply for this role, or to arrange a confidential discussion, please contact Braxfield Recruitment. We look forward to hearing from you.
07/10/2026
Full time
Location: London (travel to sites required) Salary: £46,586 - £52,052 per annum + benefits Job Type: Permanent, Full Time Sector: Social Housing - Fire Safety & Building Safety Compliance The Role Braxfield Recruitment is working with a leading housing association, to appoint a Fire Safety Officer to their fire safety team to provide oversight that fire and building safety duties are being met across a diverse portfolio of tenures and property types. You'll provide advice, support to duty holders and operational teams, and take professional responsibility for the assurance you give. Working with a high level of autonomy, you'll help strengthen fire safety capability across the organisation and contribute to the design of future standards and systems, guided by senior fire safety leads. What You'll Be Doing Supporting duty holders to maintain compliance, including the requirements for higher-risk buildings (HRBs), and informing them of upcoming legislative and regulatory changes. Assuring the quality of fire risk assessments, and the completion of both immediate and planned FRA actions. Monitoring building safety case files, checking the quality and relevance of the information held and that it is kept up to date. Assuring contractor competency and accreditation on fire safety projects, and carrying out QA checks on completed works for suitability and compliance with fire standards. Assuring routine inspection regimes, works completion and resident liaison and communication on fire safety matters. Supporting and challenging teams across repairs, housing, planned investment, development, asset management and customer services to embed consistent, proportionate fire risk reduction. Challenging systems and processes that underpin the fire safety risk management framework, and escalating concerns to senior fire safety leads. What You'll Need A Fire Safety Level 3 qualification or equivalent. A NEBOSH Fire Safety Certificate or equivalent. A demonstrable understanding of fire safety and its application in social housing, building construction, repairs, inspection and maintenance. Excellent communication skills, with the ability to engage effectively with all levels of an organisation. Strong interpersonal and influencing skills, building relationships with stakeholders, duty holders and external agencies. A can-do, solution-focused attitude with proven problem-solving skills. Experience of keeping accurate compliance records, including data logging and numeric and photographic records, in a digital environment. The ability to travel and a full UK driving licence. Desirable Experience in a construction, building or facilities management environment, ideally within social housing or residential management. Knowledge and experience of fire risk assessment methodology, audit and the legislation surrounding fire safety. A good understanding of how fire systems work in building assets, and of fire safety risk management systems in a large organisation. Experience working with government bodies and regulators on fire safety matters. Package £46,586 - £52,052 per annum, dependent on experience, plus benefits. Permanent, full-time role. A high-profile role with real autonomy and the chance to shape fire safety standards. How to Apply To apply for this role, or to arrange a confidential discussion, please contact Braxfield Recruitment. We look forward to hearing from you.
Rise Technical Recruitment Limited
High Wycombe, Buckinghamshire
Site Maintenance & Safety Officer High Wycombe £27,345 + Local G overnment Pension + 38 Days Holiday + Excellent Training & Career Development + 37-Hour Week Are you an experienced Caretaker, Facilities Assistant, Maintenance Operative or Site Officer looking for a varied role with excellent job security and work-life balance? Do you want to join a leading Further Education college where you'll play a key role in maintaining a safe, welcoming environment while enjoying long-term career development and an outstanding benefits package? This well-established college has an excellent reputation for delivering high-quality education while providing a safe and supportive environment for both students and staff. Investing heavily in its facilities and employees, the college offers ongoing training, genuine career progression and the opportunity to be part of a close-knit Estates team. In this varied role, you will be responsible for the day-to-day maintenance, security and smooth operation of the college campus. You'll carry out general building maintenance, complete planned and reactive repairs, undertake site safety and compliance checks, support room set-ups, assist with deliveries and help ensure the campus remains safe, secure and welcoming for students, staff and visitors. You'll also work closely with the Reception and Estates teams, supporting site security, monitoring CCTV, carrying out building lock-up and unlock procedures, and responding to out-of-hours call-outs on a rota basis. The ideal candidate will have previous experience within caretaking, facilities, estates or general building maintenance. You'll have excellent practical DIY skills, a strong customer-focused approach and enjoy working as part of a team. An SIA Licence is desirable, although training can be provided for the right candidate. This is an excellent opportunity to join a respected college offering excellent long-term stability, outstanding benefits and the chance to make a real difference within a busy educational environment. The Role Carry out planned and reactive building maintenance across the campus Complete general DIY repairs including painting, basic plumbing, carpentry and maintenance tasks Undertake routine health & safety and compliance checks Monitor site security, CCTV and access control Support reception duties, deliveries and room set-ups Carry out building lock-up and unlock procedures Participate in an on-call rota, including occasional evenings and weekends Work across college campuses when required Full-time, 37-hour week The Person Experience within caretaking, facilities, estates or building maintenance Strong practical DIY skills with knowledge of general maintenance Excellent customer service and communication skills SIA Licence or willingness to obtain one First Aid qualification or willingness to undertake training Full UK Driving Licence Happy to work a rotating shift pattern, including occasional evenings and weekends Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
07/10/2026
Full time
Site Maintenance & Safety Officer High Wycombe £27,345 + Local G overnment Pension + 38 Days Holiday + Excellent Training & Career Development + 37-Hour Week Are you an experienced Caretaker, Facilities Assistant, Maintenance Operative or Site Officer looking for a varied role with excellent job security and work-life balance? Do you want to join a leading Further Education college where you'll play a key role in maintaining a safe, welcoming environment while enjoying long-term career development and an outstanding benefits package? This well-established college has an excellent reputation for delivering high-quality education while providing a safe and supportive environment for both students and staff. Investing heavily in its facilities and employees, the college offers ongoing training, genuine career progression and the opportunity to be part of a close-knit Estates team. In this varied role, you will be responsible for the day-to-day maintenance, security and smooth operation of the college campus. You'll carry out general building maintenance, complete planned and reactive repairs, undertake site safety and compliance checks, support room set-ups, assist with deliveries and help ensure the campus remains safe, secure and welcoming for students, staff and visitors. You'll also work closely with the Reception and Estates teams, supporting site security, monitoring CCTV, carrying out building lock-up and unlock procedures, and responding to out-of-hours call-outs on a rota basis. The ideal candidate will have previous experience within caretaking, facilities, estates or general building maintenance. You'll have excellent practical DIY skills, a strong customer-focused approach and enjoy working as part of a team. An SIA Licence is desirable, although training can be provided for the right candidate. This is an excellent opportunity to join a respected college offering excellent long-term stability, outstanding benefits and the chance to make a real difference within a busy educational environment. The Role Carry out planned and reactive building maintenance across the campus Complete general DIY repairs including painting, basic plumbing, carpentry and maintenance tasks Undertake routine health & safety and compliance checks Monitor site security, CCTV and access control Support reception duties, deliveries and room set-ups Carry out building lock-up and unlock procedures Participate in an on-call rota, including occasional evenings and weekends Work across college campuses when required Full-time, 37-hour week The Person Experience within caretaking, facilities, estates or building maintenance Strong practical DIY skills with knowledge of general maintenance Excellent customer service and communication skills SIA Licence or willingness to obtain one First Aid qualification or willingness to undertake training Full UK Driving Licence Happy to work a rotating shift pattern, including occasional evenings and weekends Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Housing & Support Delivery Officer Make a real difference to people's lives with Solo Housing Solo Housing is looking for an experienced and compassionate Housing & Support Delivery Officer to join our team in the Cromer area. This is a varied role combining housing management, tenancy sustainment and person-led support . You'll work directly with customers, including people who may have complex or chaotic lifestyles, helping them maintain their accommodation, overcome barriers and move towards greater independence, employment and settled housing. You'll play an important role in ensuring our customers receive high-quality support while also making sure our homes, tenancies and services are effectively managed. About the Role As a Housing & Support Delivery Officer, you will manage a varied caseload and build positive, professional relationships with customers. Your responsibilities will include: Delivering meaningful support planning and regular keywork sessions with customers. Supporting customers to maintain their tenancy and make positive changes in their lives. Helping customers access relevant services and become more involved in their local community. Carrying out customer sign-ups, settling-in visits and routine tenancy visits. Managing tenancy-related issues, including rent arrears and service charges. Taking proactive action to address anti-social behaviour and tenancy breaches. Undertaking legal casework where required, including debt recovery and eviction proceedings. Carrying out property inspections and compliance checks. Identifying and reporting repairs and working with our Property Services team to ensure issues are resolved. Helping to minimise empty homes and ensure properties are re-let quickly. Maintaining accurate records of customer contact, support plans and other activity. Championing Health & Safety and Adult Safeguarding. Working towards agreed KPIs and commissioned outcomes. Building positive relationships with colleagues, commissioners and external stakeholders. Producing high-quality reports and maintaining clear and effective communication. Supporting colleagues across the wider business when required. Participating in Solo's On-Call service. About You We're looking for someone with experience of housing management within a social housing environment , ideally with experience of housing-related support. You'll be comfortable working with customers who may have complex needs or chaotic lifestyles, and able to balance empathy and person-centred support with effective tenancy management. You'll ideally have: Strong experience delivering housing management services within social housing. Experience supporting people with complex needs. Experience delivering holistic, person-led support. Excellent interpersonal and communication skills. High emotional intelligence and the ability to maintain professional boundaries. Strong organisational skills and the ability to manage your own workload. The ability to work independently while contributing positively to a wider team. An understanding of equality, diversity and inclusion within social housing. Good IT skills, including Microsoft Word, Excel, Outlook, PowerPoint and Teams. A proactive approach to problem solving and customer service. A full UK driving licence and unrestricted access to a suitable vehicle for work. The ability to successfully obtain and maintain an Enhanced DBS check. A willingness to undertake professional development and training. A recognised qualification in Housing or Support would be desirable. Salary & Benefits £27,458 per annum At Solo Housing, we believe in rewarding our colleagues fairly and providing the support and benefits they need to thrive. Our benefits include: On-Call Allowance: All colleagues participate in our on-call service, typically once every 12 weeks. This is paid at £20 per night / £140 gross per week , before deductions. 6% Employer Pension Contribution: Solo contributes 6%, with colleagues contributing just 2%. Health Cash Plan: Claim back eligible optical, dental, physiotherapy and other healthcare expenses for you and your family. 28 Days' Annual Leave: Plus bank holidays. Life Assurance: Cover equivalent to 3 x your annual salary . Flexible Working: Our Hub Home Roam approach provides flexibility in how and where you work, supporting a healthy work/life balance. Training & Development: Access to the technology, training and professional development you need to succeed and progress. Supportive Culture: We want Solo to be a place where everyone feels included, valued and able to be themselves - while also enjoying the work they do. Why Solo Housing? At Solo, our work is about more than providing accommodation. We help people change and improve their lives . As a Housing & Support Delivery Officer, you'll have the opportunity to build meaningful relationships with customers, help them sustain their accommodation and support them on their journey towards independence and settled housing. If you're an experienced housing professional who combines strong housing management skills with a genuine commitment to supporting people, we'd love to hear from you. Apply today to join Solo Housing.
07/10/2026
Full time
Housing & Support Delivery Officer Make a real difference to people's lives with Solo Housing Solo Housing is looking for an experienced and compassionate Housing & Support Delivery Officer to join our team in the Cromer area. This is a varied role combining housing management, tenancy sustainment and person-led support . You'll work directly with customers, including people who may have complex or chaotic lifestyles, helping them maintain their accommodation, overcome barriers and move towards greater independence, employment and settled housing. You'll play an important role in ensuring our customers receive high-quality support while also making sure our homes, tenancies and services are effectively managed. About the Role As a Housing & Support Delivery Officer, you will manage a varied caseload and build positive, professional relationships with customers. Your responsibilities will include: Delivering meaningful support planning and regular keywork sessions with customers. Supporting customers to maintain their tenancy and make positive changes in their lives. Helping customers access relevant services and become more involved in their local community. Carrying out customer sign-ups, settling-in visits and routine tenancy visits. Managing tenancy-related issues, including rent arrears and service charges. Taking proactive action to address anti-social behaviour and tenancy breaches. Undertaking legal casework where required, including debt recovery and eviction proceedings. Carrying out property inspections and compliance checks. Identifying and reporting repairs and working with our Property Services team to ensure issues are resolved. Helping to minimise empty homes and ensure properties are re-let quickly. Maintaining accurate records of customer contact, support plans and other activity. Championing Health & Safety and Adult Safeguarding. Working towards agreed KPIs and commissioned outcomes. Building positive relationships with colleagues, commissioners and external stakeholders. Producing high-quality reports and maintaining clear and effective communication. Supporting colleagues across the wider business when required. Participating in Solo's On-Call service. About You We're looking for someone with experience of housing management within a social housing environment , ideally with experience of housing-related support. You'll be comfortable working with customers who may have complex needs or chaotic lifestyles, and able to balance empathy and person-centred support with effective tenancy management. You'll ideally have: Strong experience delivering housing management services within social housing. Experience supporting people with complex needs. Experience delivering holistic, person-led support. Excellent interpersonal and communication skills. High emotional intelligence and the ability to maintain professional boundaries. Strong organisational skills and the ability to manage your own workload. The ability to work independently while contributing positively to a wider team. An understanding of equality, diversity and inclusion within social housing. Good IT skills, including Microsoft Word, Excel, Outlook, PowerPoint and Teams. A proactive approach to problem solving and customer service. A full UK driving licence and unrestricted access to a suitable vehicle for work. The ability to successfully obtain and maintain an Enhanced DBS check. A willingness to undertake professional development and training. A recognised qualification in Housing or Support would be desirable. Salary & Benefits £27,458 per annum At Solo Housing, we believe in rewarding our colleagues fairly and providing the support and benefits they need to thrive. Our benefits include: On-Call Allowance: All colleagues participate in our on-call service, typically once every 12 weeks. This is paid at £20 per night / £140 gross per week , before deductions. 6% Employer Pension Contribution: Solo contributes 6%, with colleagues contributing just 2%. Health Cash Plan: Claim back eligible optical, dental, physiotherapy and other healthcare expenses for you and your family. 28 Days' Annual Leave: Plus bank holidays. Life Assurance: Cover equivalent to 3 x your annual salary . Flexible Working: Our Hub Home Roam approach provides flexibility in how and where you work, supporting a healthy work/life balance. Training & Development: Access to the technology, training and professional development you need to succeed and progress. Supportive Culture: We want Solo to be a place where everyone feels included, valued and able to be themselves - while also enjoying the work they do. Why Solo Housing? At Solo, our work is about more than providing accommodation. We help people change and improve their lives . As a Housing & Support Delivery Officer, you'll have the opportunity to build meaningful relationships with customers, help them sustain their accommodation and support them on their journey towards independence and settled housing. If you're an experienced housing professional who combines strong housing management skills with a genuine commitment to supporting people, we'd love to hear from you. Apply today to join Solo Housing.
Housing & Support Delivery Officer Make a real difference to people's lives with Solo Housing Solo Housing is looking for an experienced and compassionate Housing & Support Delivery Officer to join our team in the Poringland area. This is a varied role combining housing management, tenancy sustainment and person-led support . You'll work directly with customers, including people who may have complex or chaotic lifestyles, helping them maintain their accommodation, overcome barriers and move towards greater independence, employment and settled housing. You'll play an important role in ensuring our customers receive high-quality support while also making sure our homes, tenancies and services are effectively managed. About the Role As a Housing & Support Delivery Officer, you will manage a varied caseload and build positive, professional relationships with customers. Your responsibilities will include: Delivering meaningful support planning and regular keywork sessions with customers. Supporting customers to maintain their tenancy and make positive changes in their lives. Helping customers access relevant services and become more involved in their local community. Carrying out customer sign-ups, settling-in visits and routine tenancy visits. Managing tenancy-related issues, including rent arrears and service charges. Taking proactive action to address anti-social behaviour and tenancy breaches. Undertaking legal casework where required, including debt recovery and eviction proceedings. Carrying out property inspections and compliance checks. Identifying and reporting repairs and working with our Property Services team to ensure issues are resolved. Helping to minimise empty homes and ensure properties are re-let quickly. Maintaining accurate records of customer contact, support plans and other activity. Championing Health & Safety and Adult Safeguarding. Working towards agreed KPIs and commissioned outcomes. Building positive relationships with colleagues, commissioners and external stakeholders. Producing high-quality reports and maintaining clear and effective communication. Supporting colleagues across the wider business when required. Participating in Solo's On-Call service. About You We're looking for someone with experience of housing management within a social housing environment , ideally with experience of housing-related support. You'll be comfortable working with customers who may have complex needs or chaotic lifestyles, and able to balance empathy and person-centred support with effective tenancy management. You'll ideally have: Strong experience delivering housing management services within social housing. Experience supporting people with complex needs. Experience delivering holistic, person-led support. Excellent interpersonal and communication skills. High emotional intelligence and the ability to maintain professional boundaries. Strong organisational skills and the ability to manage your own workload. The ability to work independently while contributing positively to a wider team. An understanding of equality, diversity and inclusion within social housing. Good IT skills, including Microsoft Word, Excel, Outlook, PowerPoint and Teams. A proactive approach to problem solving and customer service. A full UK driving licence and unrestricted access to a suitable vehicle for work. The ability to successfully obtain and maintain an Enhanced DBS check. A willingness to undertake professional development and training. A recognised qualification in Housing or Support would be desirable. Salary & Benefits £27,458 per annum At Solo Housing, we believe in rewarding our colleagues fairly and providing the support and benefits they need to thrive. Our benefits include: On-Call Allowance: All colleagues participate in our on-call service, typically once every 12 weeks. This is paid at £20 per night / £140 gross per week , before deductions. 6% Employer Pension Contribution: Solo contributes 6%, with colleagues contributing just 2%. Health Cash Plan: Claim back eligible optical, dental, physiotherapy and other healthcare expenses for you and your family. 28 Days' Annual Leave: Plus bank holidays. Life Assurance: Cover equivalent to 3 x your annual salary . Flexible Working: Our Hub Home Roam approach provides flexibility in how and where you work, supporting a healthy work/life balance. Training & Development: Access to the technology, training and professional development you need to succeed and progress. Supportive Culture: We want Solo to be a place where everyone feels included, valued and able to be themselves - while also enjoying the work they do. Why Solo Housing? At Solo, our work is about more than providing accommodation. We help people change and improve their lives . As a Housing & Support Delivery Officer, you'll have the opportunity to build meaningful relationships with customers, help them sustain their accommodation and support them on their journey towards independence and settled housing. If you're an experienced housing professional who combines strong housing management skills with a genuine commitment to supporting people, we'd love to hear from you. Apply today to join Solo Housing.
07/10/2026
Full time
Housing & Support Delivery Officer Make a real difference to people's lives with Solo Housing Solo Housing is looking for an experienced and compassionate Housing & Support Delivery Officer to join our team in the Poringland area. This is a varied role combining housing management, tenancy sustainment and person-led support . You'll work directly with customers, including people who may have complex or chaotic lifestyles, helping them maintain their accommodation, overcome barriers and move towards greater independence, employment and settled housing. You'll play an important role in ensuring our customers receive high-quality support while also making sure our homes, tenancies and services are effectively managed. About the Role As a Housing & Support Delivery Officer, you will manage a varied caseload and build positive, professional relationships with customers. Your responsibilities will include: Delivering meaningful support planning and regular keywork sessions with customers. Supporting customers to maintain their tenancy and make positive changes in their lives. Helping customers access relevant services and become more involved in their local community. Carrying out customer sign-ups, settling-in visits and routine tenancy visits. Managing tenancy-related issues, including rent arrears and service charges. Taking proactive action to address anti-social behaviour and tenancy breaches. Undertaking legal casework where required, including debt recovery and eviction proceedings. Carrying out property inspections and compliance checks. Identifying and reporting repairs and working with our Property Services team to ensure issues are resolved. Helping to minimise empty homes and ensure properties are re-let quickly. Maintaining accurate records of customer contact, support plans and other activity. Championing Health & Safety and Adult Safeguarding. Working towards agreed KPIs and commissioned outcomes. Building positive relationships with colleagues, commissioners and external stakeholders. Producing high-quality reports and maintaining clear and effective communication. Supporting colleagues across the wider business when required. Participating in Solo's On-Call service. About You We're looking for someone with experience of housing management within a social housing environment , ideally with experience of housing-related support. You'll be comfortable working with customers who may have complex needs or chaotic lifestyles, and able to balance empathy and person-centred support with effective tenancy management. You'll ideally have: Strong experience delivering housing management services within social housing. Experience supporting people with complex needs. Experience delivering holistic, person-led support. Excellent interpersonal and communication skills. High emotional intelligence and the ability to maintain professional boundaries. Strong organisational skills and the ability to manage your own workload. The ability to work independently while contributing positively to a wider team. An understanding of equality, diversity and inclusion within social housing. Good IT skills, including Microsoft Word, Excel, Outlook, PowerPoint and Teams. A proactive approach to problem solving and customer service. A full UK driving licence and unrestricted access to a suitable vehicle for work. The ability to successfully obtain and maintain an Enhanced DBS check. A willingness to undertake professional development and training. A recognised qualification in Housing or Support would be desirable. Salary & Benefits £27,458 per annum At Solo Housing, we believe in rewarding our colleagues fairly and providing the support and benefits they need to thrive. Our benefits include: On-Call Allowance: All colleagues participate in our on-call service, typically once every 12 weeks. This is paid at £20 per night / £140 gross per week , before deductions. 6% Employer Pension Contribution: Solo contributes 6%, with colleagues contributing just 2%. Health Cash Plan: Claim back eligible optical, dental, physiotherapy and other healthcare expenses for you and your family. 28 Days' Annual Leave: Plus bank holidays. Life Assurance: Cover equivalent to 3 x your annual salary . Flexible Working: Our Hub Home Roam approach provides flexibility in how and where you work, supporting a healthy work/life balance. Training & Development: Access to the technology, training and professional development you need to succeed and progress. Supportive Culture: We want Solo to be a place where everyone feels included, valued and able to be themselves - while also enjoying the work they do. Why Solo Housing? At Solo, our work is about more than providing accommodation. We help people change and improve their lives . As a Housing & Support Delivery Officer, you'll have the opportunity to build meaningful relationships with customers, help them sustain their accommodation and support them on their journey towards independence and settled housing. If you're an experienced housing professional who combines strong housing management skills with a genuine commitment to supporting people, we'd love to hear from you. Apply today to join Solo Housing.
Morgan Sindall Property Services
Billericay, Essex
Trainee Resident Liaison Officer Barleylands, Basildon £24,500 per annum Fixed Term Contract for 6 months, Full Time (40 hours per week) We are looking to recruit a Trainee Resident Liaison Officer to join our Basildon Planned contract, based at our Basildon Office, Essex. About the Role Working to deliver the best quality service, you'll deliver first-class liaison and administrative support in a busy environment to the project team, liaising with a wide and diverse customer base in a professional and efficient manner. You'll shadow an RLO on all visits, to observe and eventually learn the procedures, visiting residents in their homes throughout the duration of the works. You'll assist in logging any complaints received in accordance with policy and procedure, swiftly resolving and advising the resident of the outcome. You'll keep manual and electronic records of all enquiries, requests and complaints taking appropriate action where necessary, communicating with residents and clients throughout the works program, promoting a safeguarding culture within Morgan Sindall. About You You'll be a strong communicator, able to communicate very confidently both verbally and in writing with excellent knowledge of Microsoft Office programmes. Previous experience in project administration is preferred You must have a Full UK Driving License to be successful in this role. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
07/10/2026
Full time
Trainee Resident Liaison Officer Barleylands, Basildon £24,500 per annum Fixed Term Contract for 6 months, Full Time (40 hours per week) We are looking to recruit a Trainee Resident Liaison Officer to join our Basildon Planned contract, based at our Basildon Office, Essex. About the Role Working to deliver the best quality service, you'll deliver first-class liaison and administrative support in a busy environment to the project team, liaising with a wide and diverse customer base in a professional and efficient manner. You'll shadow an RLO on all visits, to observe and eventually learn the procedures, visiting residents in their homes throughout the duration of the works. You'll assist in logging any complaints received in accordance with policy and procedure, swiftly resolving and advising the resident of the outcome. You'll keep manual and electronic records of all enquiries, requests and complaints taking appropriate action where necessary, communicating with residents and clients throughout the works program, promoting a safeguarding culture within Morgan Sindall. About You You'll be a strong communicator, able to communicate very confidently both verbally and in writing with excellent knowledge of Microsoft Office programmes. Previous experience in project administration is preferred You must have a Full UK Driving License to be successful in this role. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday plus Bank Holidays Enhanced Pension Plan Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more) Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Schemes Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP Loyalty & Values Awards Funded Professional Subscription About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
The Role We are seeking a few dedicated and practical Maintenance Officers to join our Estates and Facilities department, supporting the safe, efficient and effective operation of the College across our sites. This role has 3 available posts, for 3 successful candidates. The successful candidates will play an important role in maintaining College buildings, facilities, grounds, equipment and communal areas to a high standard. Working closely with the Facilities Supervisor and wider Estates team, you will undertake general repairs, routine inspections, compliance checks, portering and site support, while responding professionally to maintenance issues and incidents. The ideal candidates will: Carry out general repairs and maintenance to fixtures, fittings, furniture and equipment, including the safe use of hand and power tools. Undertake minor redecoration and general caretaking duties as required. Carry out regular checks of College buildings, grounds, toilets and communal areas, ensuring facilities remain safe and operational. Undertake and accurately record routine compliance checks, including fire alarms, water systems and emergency lighting. Identify hazards, defects and maintenance issues and promptly report or escalate concerns to the Facilities Supervisor. Receive and safely transport deliveries, equipment and materials between College sites as required. Support the clearance and removal of waste and recycling across College facilities. Monitor consumable stock levels and request replenishment of supplies when required. Support the Estates team in responding to incidents, emergencies and business continuity situations in accordance with College procedures. Work collaboratively with the Security team, cleaning contractors and wider Estates team to maintain a safe, clean and welcoming College environment. Maintain accurate facilities, asset and property records and ensure routine checks and maintenance activities are properly recorded. Provide a helpful, professional and responsive service to staff, learners, contractors and visitors. Undertake driving duties between College sites and maintain the cleanliness of College vehicles as required. Promote and maintain high standards of health and safety and comply with all relevant College policies and procedures. Undertake other duties commensurate with the responsibilities of the post. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We may close this vacancy early if we receive enough applications, so we encourage you to submit yours promptly. If you don't hear from us within 2-3 weeks after the closing date, please know that, unfortunately, you have not been shortlisted this time. We truly appreciate your interest and hope you'll consider applying for future opportunities with us. Please note that we do not accept CVs
07/10/2026
Full time
The Role We are seeking a few dedicated and practical Maintenance Officers to join our Estates and Facilities department, supporting the safe, efficient and effective operation of the College across our sites. This role has 3 available posts, for 3 successful candidates. The successful candidates will play an important role in maintaining College buildings, facilities, grounds, equipment and communal areas to a high standard. Working closely with the Facilities Supervisor and wider Estates team, you will undertake general repairs, routine inspections, compliance checks, portering and site support, while responding professionally to maintenance issues and incidents. The ideal candidates will: Carry out general repairs and maintenance to fixtures, fittings, furniture and equipment, including the safe use of hand and power tools. Undertake minor redecoration and general caretaking duties as required. Carry out regular checks of College buildings, grounds, toilets and communal areas, ensuring facilities remain safe and operational. Undertake and accurately record routine compliance checks, including fire alarms, water systems and emergency lighting. Identify hazards, defects and maintenance issues and promptly report or escalate concerns to the Facilities Supervisor. Receive and safely transport deliveries, equipment and materials between College sites as required. Support the clearance and removal of waste and recycling across College facilities. Monitor consumable stock levels and request replenishment of supplies when required. Support the Estates team in responding to incidents, emergencies and business continuity situations in accordance with College procedures. Work collaboratively with the Security team, cleaning contractors and wider Estates team to maintain a safe, clean and welcoming College environment. Maintain accurate facilities, asset and property records and ensure routine checks and maintenance activities are properly recorded. Provide a helpful, professional and responsive service to staff, learners, contractors and visitors. Undertake driving duties between College sites and maintain the cleanliness of College vehicles as required. Promote and maintain high standards of health and safety and comply with all relevant College policies and procedures. Undertake other duties commensurate with the responsibilities of the post. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We may close this vacancy early if we receive enough applications, so we encourage you to submit yours promptly. If you don't hear from us within 2-3 weeks after the closing date, please know that, unfortunately, you have not been shortlisted this time. We truly appreciate your interest and hope you'll consider applying for future opportunities with us. Please note that we do not accept CVs
Housing Maintenance Officer Rate: £18.09 per hour Hours: 37 hours per week Working hours: Monday-Friday, 9:00am-5:00pm Start date: Immediate Location: Horsham, with 2-3 days per week office-based Own vehicle: Required for occasional property visits We are seeking an experienced Housing Maintenance Officer to join their Property & Facilities team on an interim basis. The successful candidate will support the Property & Facilities Manager with the delivery of repairs and maintenance across approximately 60 residential properties used for temporary accommodation, affordable accommodation and resettlement accommodation. Key Responsibilities Support the Property & Facilities Manager with the delivery of repairs and maintenance, ensuring works are completed on time and to a high standard. Monitor and supervise contractors undertaking repairs and maintenance, ensuring works meet required safety, certification and quality standards. Check completed works before invoices are approved, ensuring costs are in line with agreed budgets. Provide advice and guidance on matters such as property alterations and rechargeable repairs in accordance with relevant policies and procedures. Work collaboratively with Housing and other Council departments to improve performance and deliver a consistent service. Carry out inspections of vacant properties to meet the requirements of the Council's insurers. Prepare schedules of work for larger repair projects. If you have experience within housing maintenance, property services, repairs or residential property management and are available for an immediate start, please get in touch for further information and a copy of the full job description. To find out more information please contact Lily at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
07/10/2026
Full time
Housing Maintenance Officer Rate: £18.09 per hour Hours: 37 hours per week Working hours: Monday-Friday, 9:00am-5:00pm Start date: Immediate Location: Horsham, with 2-3 days per week office-based Own vehicle: Required for occasional property visits We are seeking an experienced Housing Maintenance Officer to join their Property & Facilities team on an interim basis. The successful candidate will support the Property & Facilities Manager with the delivery of repairs and maintenance across approximately 60 residential properties used for temporary accommodation, affordable accommodation and resettlement accommodation. Key Responsibilities Support the Property & Facilities Manager with the delivery of repairs and maintenance, ensuring works are completed on time and to a high standard. Monitor and supervise contractors undertaking repairs and maintenance, ensuring works meet required safety, certification and quality standards. Check completed works before invoices are approved, ensuring costs are in line with agreed budgets. Provide advice and guidance on matters such as property alterations and rechargeable repairs in accordance with relevant policies and procedures. Work collaboratively with Housing and other Council departments to improve performance and deliver a consistent service. Carry out inspections of vacant properties to meet the requirements of the Council's insurers. Prepare schedules of work for larger repair projects. If you have experience within housing maintenance, property services, repairs or residential property management and are available for an immediate start, please get in touch for further information and a copy of the full job description. To find out more information please contact Lily at Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Site Maintenance & Safety Officer High Wycombe 27,345 + Local G overnment Pension + 38 Days Holiday + Excellent Training & Career Development + 37-Hour Week Are you an experienced Caretaker, Facilities Assistant, Maintenance Operative or Site Officer looking for a varied role with excellent job security and work-life balance? Do you want to join a leading Further Education college where you'll play a key role in maintaining a safe, welcoming environment while enjoying long-term career development and an outstanding benefits package? This well-established college has an excellent reputation for delivering high-quality education while providing a safe and supportive environment for both students and staff. Investing heavily in its facilities and employees, the college offers ongoing training, genuine career progression and the opportunity to be part of a close-knit Estates team. In this varied role, you will be responsible for the day-to-day maintenance, security and smooth operation of the college campus. You'll carry out general building maintenance, complete planned and reactive repairs, undertake site safety and compliance checks, support room set-ups, assist with deliveries and help ensure the campus remains safe, secure and welcoming for students, staff and visitors. You'll also work closely with the Reception and Estates teams, supporting site security, monitoring CCTV, carrying out building lock-up and unlock procedures, and responding to out-of-hours call-outs on a rota basis. The ideal candidate will have previous experience within caretaking, facilities, estates or general building maintenance. You'll have excellent practical DIY skills, a strong customer-focused approach and enjoy working as part of a team. An SIA Licence is desirable, although training can be provided for the right candidate. This is an excellent opportunity to join a respected college offering excellent long-term stability, outstanding benefits and the chance to make a real difference within a busy educational environment. The Role Carry out planned and reactive building maintenance across the campus Complete general DIY repairs including painting, basic plumbing, carpentry and maintenance tasks Undertake routine health & safety and compliance checks Monitor site security, CCTV and access control Support reception duties, deliveries and room set-ups Carry out building lock-up and unlock procedures Participate in an on-call rota, including occasional evenings and weekends Work across college campuses when required Full-time, 37-hour week The Person Experience within caretaking, facilities, estates or building maintenance Strong practical DIY skills with knowledge of general maintenance Excellent customer service and communication skills SIA Licence or willingness to obtain one First Aid qualification or willingness to undertake training Full UK Driving Licence Happy to work a rotating shift pattern, including occasional evenings and weekends Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
07/10/2026
Full time
Site Maintenance & Safety Officer High Wycombe 27,345 + Local G overnment Pension + 38 Days Holiday + Excellent Training & Career Development + 37-Hour Week Are you an experienced Caretaker, Facilities Assistant, Maintenance Operative or Site Officer looking for a varied role with excellent job security and work-life balance? Do you want to join a leading Further Education college where you'll play a key role in maintaining a safe, welcoming environment while enjoying long-term career development and an outstanding benefits package? This well-established college has an excellent reputation for delivering high-quality education while providing a safe and supportive environment for both students and staff. Investing heavily in its facilities and employees, the college offers ongoing training, genuine career progression and the opportunity to be part of a close-knit Estates team. In this varied role, you will be responsible for the day-to-day maintenance, security and smooth operation of the college campus. You'll carry out general building maintenance, complete planned and reactive repairs, undertake site safety and compliance checks, support room set-ups, assist with deliveries and help ensure the campus remains safe, secure and welcoming for students, staff and visitors. You'll also work closely with the Reception and Estates teams, supporting site security, monitoring CCTV, carrying out building lock-up and unlock procedures, and responding to out-of-hours call-outs on a rota basis. The ideal candidate will have previous experience within caretaking, facilities, estates or general building maintenance. You'll have excellent practical DIY skills, a strong customer-focused approach and enjoy working as part of a team. An SIA Licence is desirable, although training can be provided for the right candidate. This is an excellent opportunity to join a respected college offering excellent long-term stability, outstanding benefits and the chance to make a real difference within a busy educational environment. The Role Carry out planned and reactive building maintenance across the campus Complete general DIY repairs including painting, basic plumbing, carpentry and maintenance tasks Undertake routine health & safety and compliance checks Monitor site security, CCTV and access control Support reception duties, deliveries and room set-ups Carry out building lock-up and unlock procedures Participate in an on-call rota, including occasional evenings and weekends Work across college campuses when required Full-time, 37-hour week The Person Experience within caretaking, facilities, estates or building maintenance Strong practical DIY skills with knowledge of general maintenance Excellent customer service and communication skills SIA Licence or willingness to obtain one First Aid qualification or willingness to undertake training Full UK Driving Licence Happy to work a rotating shift pattern, including occasional evenings and weekends Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Job Title: Reactive Maintenance Supervisor Location: Lambeth, South London Rate: £27.00 per hour + Paid Mileage Contract: Temporary Ongoing (Minimum 6 Months) Sector: Social Housing / Housing Association Maintenance Reactive Maintenance Supervisor We are currently recruiting for an experienced Reactive Maintenance Supervisor to work with a leading Housing Association maintenance contractor covering Lambeth and surrounding areas. This is an excellent opportunity for a supervisor with a background in social housing repairs and maintenance to oversee a team of operatives delivering reactive maintenance works across occupied properties. The successful candidate will be responsible for ensuring works are completed safely, efficiently, and to a high standard while maintaining excellent customer service levels. Key Responsibilities Supervise day-to-day reactive maintenance operations across Lambeth. Manage a team of operatives including Multi Traders, Carpenters, Plumbers, and Electricians. Carry out site visits, quality inspections, and post-work checks. Ensure repairs are completed within agreed KPIs and service level agreements. Monitor productivity, performance, and attendance of operatives. Provide technical support and guidance to the workforce. Liaise with tenants, clients, housing officers, and internal teams. Ensure compliance with Health & Safety regulations and company procedures. Resolve issues and complaints professionally and efficiently. Complete reports, audits, and performance updates using company systems. Requirements Minimum 6 months' experience working as a Maintenance Supervisor, Repairs Supervisor, or Trades Supervisor. Experience within social housing, housing association, or local authority maintenance contracts. Strong knowledge of reactive maintenance and property repairs. Experience managing directly employed trades operatives and subcontractors. Good understanding of Health & Safety regulations. Strong organisational, communication, and leadership skills. Ability to work under pressure and manage a busy workload. Full UK Driving Licence (essential). Desirable SSSTS or SMSTS qualification. Trade background (Carpentry, Plumbing, Multi Trade, Electrical, etc.). Experience using repairs management systems such as DRS, Northgate, or similar. What We Offer £27.00 per hour. Paid mileage. Minimum 6-month contract with potential for extension. Immediate start available. Opportunity to work with a well-established social housing maintenance contractor. Supportive team environment and ongoing contract opportunities. If you have experience supervising reactive maintenance works within social housing and are looking for your next contract opportunity in Lambeth, apply today with your CV.
07/10/2026
Full time
Job Title: Reactive Maintenance Supervisor Location: Lambeth, South London Rate: £27.00 per hour + Paid Mileage Contract: Temporary Ongoing (Minimum 6 Months) Sector: Social Housing / Housing Association Maintenance Reactive Maintenance Supervisor We are currently recruiting for an experienced Reactive Maintenance Supervisor to work with a leading Housing Association maintenance contractor covering Lambeth and surrounding areas. This is an excellent opportunity for a supervisor with a background in social housing repairs and maintenance to oversee a team of operatives delivering reactive maintenance works across occupied properties. The successful candidate will be responsible for ensuring works are completed safely, efficiently, and to a high standard while maintaining excellent customer service levels. Key Responsibilities Supervise day-to-day reactive maintenance operations across Lambeth. Manage a team of operatives including Multi Traders, Carpenters, Plumbers, and Electricians. Carry out site visits, quality inspections, and post-work checks. Ensure repairs are completed within agreed KPIs and service level agreements. Monitor productivity, performance, and attendance of operatives. Provide technical support and guidance to the workforce. Liaise with tenants, clients, housing officers, and internal teams. Ensure compliance with Health & Safety regulations and company procedures. Resolve issues and complaints professionally and efficiently. Complete reports, audits, and performance updates using company systems. Requirements Minimum 6 months' experience working as a Maintenance Supervisor, Repairs Supervisor, or Trades Supervisor. Experience within social housing, housing association, or local authority maintenance contracts. Strong knowledge of reactive maintenance and property repairs. Experience managing directly employed trades operatives and subcontractors. Good understanding of Health & Safety regulations. Strong organisational, communication, and leadership skills. Ability to work under pressure and manage a busy workload. Full UK Driving Licence (essential). Desirable SSSTS or SMSTS qualification. Trade background (Carpentry, Plumbing, Multi Trade, Electrical, etc.). Experience using repairs management systems such as DRS, Northgate, or similar. What We Offer £27.00 per hour. Paid mileage. Minimum 6-month contract with potential for extension. Immediate start available. Opportunity to work with a well-established social housing maintenance contractor. Supportive team environment and ongoing contract opportunities. If you have experience supervising reactive maintenance works within social housing and are looking for your next contract opportunity in Lambeth, apply today with your CV.
Housing Officer - London N22 Location: London N22 Working Hours: Monday-Friday, 9:00am-5:00pm Job Type: Temporary - 27.06 Per hour About the Role We are looking for a proactive, reliable and people-focused Housing Officer to join our team based in London. The successful candidate will be responsible for managing a portfolio of properties and supporting tenants to maintain their tenancies, ensuring properties are well managed, compliant and maintained to a high standard. This is a varied role that requires excellent communication skills, good organisation and the ability to deal confidently with tenants, contractors and other professionals. Driving License is required. Key Responsibilities Manage a portfolio of residential properties and tenancies. Act as the main point of contact for tenants, responding to queries and resolving issues promptly. Carry out regular property inspections and tenancy visits. Identify and report repairs, maintenance issues and health and safety concerns. Liaise with contractors and maintenance teams to ensure works are completed efficiently. Monitor rent accounts and work with tenants to address arrears or payment issues. Support with tenancy enforcement where required, following relevant policies and procedures. Manage tenancy changes, new tenancies, renewals and terminations. Ensure properties meet required standards and are safe, clean and appropriately maintained. Maintain accurate and up-to-date tenancy and property records. Deal professionally with complaints, anti-social behaviour and tenancy-related issues. Work closely with internal teams and external agencies where appropriate. Ensure all work is carried out in line with housing legislation, policies and procedures. Attend properties and meetings as required within the Chester area. About You We are looking for someone who is: Experienced in housing, property management, tenancy management or a similar role. Confident dealing with people from a wide range of backgrounds. Able to handle difficult or sensitive situations professionally. Highly organised, with excellent attention to detail. A confident communicator, both verbally and in writing. Able to manage a busy workload and prioritise effectively. Proactive, reliable and able to work independently. Comfortable using IT systems and maintaining accurate records. Customer-focused with a professional and approachable manner. If you are interested in the above positon please give me a call on (phone number removed) INDC
06/10/2026
Seasonal
Housing Officer - London N22 Location: London N22 Working Hours: Monday-Friday, 9:00am-5:00pm Job Type: Temporary - 27.06 Per hour About the Role We are looking for a proactive, reliable and people-focused Housing Officer to join our team based in London. The successful candidate will be responsible for managing a portfolio of properties and supporting tenants to maintain their tenancies, ensuring properties are well managed, compliant and maintained to a high standard. This is a varied role that requires excellent communication skills, good organisation and the ability to deal confidently with tenants, contractors and other professionals. Driving License is required. Key Responsibilities Manage a portfolio of residential properties and tenancies. Act as the main point of contact for tenants, responding to queries and resolving issues promptly. Carry out regular property inspections and tenancy visits. Identify and report repairs, maintenance issues and health and safety concerns. Liaise with contractors and maintenance teams to ensure works are completed efficiently. Monitor rent accounts and work with tenants to address arrears or payment issues. Support with tenancy enforcement where required, following relevant policies and procedures. Manage tenancy changes, new tenancies, renewals and terminations. Ensure properties meet required standards and are safe, clean and appropriately maintained. Maintain accurate and up-to-date tenancy and property records. Deal professionally with complaints, anti-social behaviour and tenancy-related issues. Work closely with internal teams and external agencies where appropriate. Ensure all work is carried out in line with housing legislation, policies and procedures. Attend properties and meetings as required within the Chester area. About You We are looking for someone who is: Experienced in housing, property management, tenancy management or a similar role. Confident dealing with people from a wide range of backgrounds. Able to handle difficult or sensitive situations professionally. Highly organised, with excellent attention to detail. A confident communicator, both verbally and in writing. Able to manage a busy workload and prioritise effectively. Proactive, reliable and able to work independently. Comfortable using IT systems and maintaining accurate records. Customer-focused with a professional and approachable manner. If you are interested in the above positon please give me a call on (phone number removed) INDC
