Involve Recruitment are looking for a hands-on Supervisor to manage maintenance and FM works across live and void social housing properties. This role ensures quality, safety, and efficiency while keeping tenants informed and works on track. Key Responsibilities: Oversee day-to-day reactive and planned maintenance works Supervise operatives and subcontractors on-site Ensure health & safety compliance and high-quality delivery Coordinate access to live properties and manage void turnaround Maintain accurate records and report on progress and issues Liaise with tenants and housing officers to ensure smooth communication Requirements: Experience in social housing or facilities management Strong understanding of repairs, maintenance, and voids processes Excellent organisational and people management skills Knowledge of health & safety and compliance standards SSSTS, CSCS - Essential Full UK driving licence (preferred)
Jun 18, 2025
Full time
Involve Recruitment are looking for a hands-on Supervisor to manage maintenance and FM works across live and void social housing properties. This role ensures quality, safety, and efficiency while keeping tenants informed and works on track. Key Responsibilities: Oversee day-to-day reactive and planned maintenance works Supervise operatives and subcontractors on-site Ensure health & safety compliance and high-quality delivery Coordinate access to live properties and manage void turnaround Maintain accurate records and report on progress and issues Liaise with tenants and housing officers to ensure smooth communication Requirements: Experience in social housing or facilities management Strong understanding of repairs, maintenance, and voids processes Excellent organisational and people management skills Knowledge of health & safety and compliance standards SSSTS, CSCS - Essential Full UK driving licence (preferred)
Mobile Maintenance Operative Social Housing Base Location: Epsom (covering sites in Epsom, Redhill, Crawley) Salary: £34,150 + Van & Fuel Card Benefits: 30 days annual leave (including public holidays) Participation in a 1-in-5 call-out rota with standby allowance We are working with a client seeking a Mobile Maintenance Operative to work across a social housing contract in the Epsom, Redhill, and Crawley areas. Key Duties: Carry out day-to-day responsive maintenance and repairs within tenanted and void social housing properties Diagnose and resolve a variety of general building maintenance issues (e.g., carpentry, plumbing, painting & decorating, patch plastering) Ensure all works are completed to a high standard and in line with health and safety regulations Liaise professionally with tenants, housing officers, and supervisors Complete relevant paperwork and reports using handheld devices or job sheets Participate in the on-call rota (1 in 5 weeks), including standby cover What s on Offer: Competitive salary of £34,150 Company van and fuel card provided 30 days annual leave plus bank holidays Stable, long-term role within a reputable organisation Requirements: Proven experience in general maintenance, ideally within a social housing environment Multi-trade skills preferred (e.g., basic plumbing, carpentry, decorating, etc.) Full UK driving licence Flexibility to take part in the out-of-hours rota Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Jun 17, 2025
Full time
Mobile Maintenance Operative Social Housing Base Location: Epsom (covering sites in Epsom, Redhill, Crawley) Salary: £34,150 + Van & Fuel Card Benefits: 30 days annual leave (including public holidays) Participation in a 1-in-5 call-out rota with standby allowance We are working with a client seeking a Mobile Maintenance Operative to work across a social housing contract in the Epsom, Redhill, and Crawley areas. Key Duties: Carry out day-to-day responsive maintenance and repairs within tenanted and void social housing properties Diagnose and resolve a variety of general building maintenance issues (e.g., carpentry, plumbing, painting & decorating, patch plastering) Ensure all works are completed to a high standard and in line with health and safety regulations Liaise professionally with tenants, housing officers, and supervisors Complete relevant paperwork and reports using handheld devices or job sheets Participate in the on-call rota (1 in 5 weeks), including standby cover What s on Offer: Competitive salary of £34,150 Company van and fuel card provided 30 days annual leave plus bank holidays Stable, long-term role within a reputable organisation Requirements: Proven experience in general maintenance, ideally within a social housing environment Multi-trade skills preferred (e.g., basic plumbing, carpentry, decorating, etc.) Full UK driving licence Flexibility to take part in the out-of-hours rota Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer.
Property Serviced Officer required asap to work within the Property team of a Housing Association. You will work closely with the compliance officer, as well as manage communication and relationships between the Housing and the Property teams. Duties will include: Assist in the process of onboarding new properties Process invoices Schedule in repairs, whilst liaising with contractors General administration of the property management system Manage the Property Services Team mailbox and calendar To manage new Empty Homes from pre-ready to let to initial tenant hand back and completion Help manage and track costs against department budgets Manage compliance issues Carry out general housing repairs including (but not limited to): adjusting doors, fixing holes, hanging shelves, fitting key boxes, tile grouting repair and minor plumbing repairs Assist in management of key safes Key requirements: You must have a license and be a car owner Ideally have an enhanced DBS (This can be requested if successful) Previous compliance experience Knowledge of contract management Willing to travel into the office, and site inspections if required Ability to work well within a team Excellent communication
Jun 17, 2025
Contract
Property Serviced Officer required asap to work within the Property team of a Housing Association. You will work closely with the compliance officer, as well as manage communication and relationships between the Housing and the Property teams. Duties will include: Assist in the process of onboarding new properties Process invoices Schedule in repairs, whilst liaising with contractors General administration of the property management system Manage the Property Services Team mailbox and calendar To manage new Empty Homes from pre-ready to let to initial tenant hand back and completion Help manage and track costs against department budgets Manage compliance issues Carry out general housing repairs including (but not limited to): adjusting doors, fixing holes, hanging shelves, fitting key boxes, tile grouting repair and minor plumbing repairs Assist in management of key safes Key requirements: You must have a license and be a car owner Ideally have an enhanced DBS (This can be requested if successful) Previous compliance experience Knowledge of contract management Willing to travel into the office, and site inspections if required Ability to work well within a team Excellent communication
Hamberley Care Management Limited
Newton Mearns, Renfrewshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Newton House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Glasgow's most stunning care home Newton House is a luxurious care home in Newton Mearns, Glasgow, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Jun 17, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Newton House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Glasgow's most stunning care home Newton House is a luxurious care home in Newton Mearns, Glasgow, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Job Title: Building Repairs Surveyor / Estimator Location: Peterborough Salary: 30,000 - 40,000 per year Job type: Full Time, Permanent About us: Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved specialist contractors Westone carries out property reinstatement and rebuild services in the insurance, public and commercial industries. This includes but is not limited to conversions, extensions, rebuilds and improvements in both residential and commercial property. About the Role: We are looking for someone to join our team due to expansion providing property repairs surveying and estimating within our Building Insurance Sector. This is a dynamic role as both office and field based. The ideal person for this role is someone who can be flexible handling a varied range of work profiles as well as communicating with various people involved in each project. This role is not for someone expecting to work in an office with little person to person contact or interruption. Pool car provided for travelling to and from sites. In the role you will visit properties daily to inspect building damage and take measurements and photos from site to support and accompany an Estimate for repairs to repair the building damage. Key Responsibilities and Duties: Reviewing work opportunities, surveying sites and finalising quote/tender submissions Provide technical and best building practice advice Assisting Project Managers with client specification queries where needed on projects Assisting in the training and development of Trainee Project Managers and surveyors Undertake routine site audits and contract cost valuations and present to clients as per contractual terms About you: Required Experience: A professional qualification is essential; ideally a level 5 diploma relevant to the building industry or equivalent (HNC, HND) in quantity surveying / building surveying The successful candidate will have at least 3 year's experience surveying residential renovation projects in addition to their qualification(s). Experience working with Insurers, Loss Adjusters and Contract Administrators is ideal but not essential. Experience managing and understanding the expectations of all parties involved in the delivery of a building project is essential. Desired Skills: We are looking for someone who goes out of their way to leave a positive impression and memory each time you communicate with anyone. This role is only open to highly professional people who can demonstrate they have great attention to detail and are highly articulate orally and in writing. Applicants must be confident in the use of MS Excel; Outlook, Database's and IT in general. Benefits: Competitive Salary 20 days holiday per year plus bank holidays Company pension scheme Cycle to work scheme Benefits Hub discounts on retailers, days out, restaurants, holidays and more Funded qualifications Please click APPLY to submit your CV for this role. Candidates with the experience or relevant job titles of; Architectural Surveyor, Property Inspector, Building Engineer, Property Surveyor, Property Inspection Clerk, Building Inspection Clerk, Project Manager, Building Control Team Leader, Building Services Manager, Surveyor Team Leader, Senior Technical Manager, Technical Team Leader, Building Inspector, Building Control Officer, Construction Surveyor, Construction Project Manager may also be considered for this role.
Jun 17, 2025
Full time
Job Title: Building Repairs Surveyor / Estimator Location: Peterborough Salary: 30,000 - 40,000 per year Job type: Full Time, Permanent About us: Westone Housing Ltd are a building and property conversion and repair company based in Peterborough. Using our own employed trades and approved specialist contractors Westone carries out property reinstatement and rebuild services in the insurance, public and commercial industries. This includes but is not limited to conversions, extensions, rebuilds and improvements in both residential and commercial property. About the Role: We are looking for someone to join our team due to expansion providing property repairs surveying and estimating within our Building Insurance Sector. This is a dynamic role as both office and field based. The ideal person for this role is someone who can be flexible handling a varied range of work profiles as well as communicating with various people involved in each project. This role is not for someone expecting to work in an office with little person to person contact or interruption. Pool car provided for travelling to and from sites. In the role you will visit properties daily to inspect building damage and take measurements and photos from site to support and accompany an Estimate for repairs to repair the building damage. Key Responsibilities and Duties: Reviewing work opportunities, surveying sites and finalising quote/tender submissions Provide technical and best building practice advice Assisting Project Managers with client specification queries where needed on projects Assisting in the training and development of Trainee Project Managers and surveyors Undertake routine site audits and contract cost valuations and present to clients as per contractual terms About you: Required Experience: A professional qualification is essential; ideally a level 5 diploma relevant to the building industry or equivalent (HNC, HND) in quantity surveying / building surveying The successful candidate will have at least 3 year's experience surveying residential renovation projects in addition to their qualification(s). Experience working with Insurers, Loss Adjusters and Contract Administrators is ideal but not essential. Experience managing and understanding the expectations of all parties involved in the delivery of a building project is essential. Desired Skills: We are looking for someone who goes out of their way to leave a positive impression and memory each time you communicate with anyone. This role is only open to highly professional people who can demonstrate they have great attention to detail and are highly articulate orally and in writing. Applicants must be confident in the use of MS Excel; Outlook, Database's and IT in general. Benefits: Competitive Salary 20 days holiday per year plus bank holidays Company pension scheme Cycle to work scheme Benefits Hub discounts on retailers, days out, restaurants, holidays and more Funded qualifications Please click APPLY to submit your CV for this role. Candidates with the experience or relevant job titles of; Architectural Surveyor, Property Inspector, Building Engineer, Property Surveyor, Property Inspection Clerk, Building Inspection Clerk, Project Manager, Building Control Team Leader, Building Services Manager, Surveyor Team Leader, Senior Technical Manager, Technical Team Leader, Building Inspector, Building Control Officer, Construction Surveyor, Construction Project Manager may also be considered for this role.
Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking a Property Services Officer someone to provide a high quality technical and non-technical administrative support for property services. As first point of contact for contractors and residents in dealing with repairs enquiries, you ll maintain and improve an auditable file management system and assist in maintaining the property asset register and stock condition data, undertaking regular reconciliations and providing updates to contractors and colleagues when required. You ll ensure that the void process within repairs function is fully implemented, and you ll seek quotes for void works, providing appropriate authorisation as per financial procedures and ensure that contractors invoices are checked, reconciled, and correctly coded. Working closely with the finance team to ensure effective budget monitoring and assisting with year-end financial requirements, you ll ensure each contractor provides regular and accurate financial reporting and forecasting and use this information to aid budget management. Working with the property services manager to produce and monitor relevant monthly KPIs, you ll assist with monitoring all expenditure and processing invoices within agreed authorisation levels and manage and maintain the corporate contract register, clearly identifying contract expiry information and that necessary insurances and accreditations are always in place. The ideal candidate will: Have experience working in a repairs and maintenance function within social housing. Have excellent demonstrable customer service and administrative experience, providing services to residents via telephone, face-to-face and digitally. Have experience managing and monitoring contractor performance. Have experience of providing financial scrutiny of contractors payment claims and invoices. Have experience working with an internal and external customer base and addressing individual needs. Have experience managing administrative processes, including maintaining digital and hard copy files, recording and maintaining professional and accurate records. Be able to plan, organise and prioritise workloads. Have good interpersonal and communication skills (verbal and written). Be able to foster effective relationships, internally and externally. Be computer literate, confident in the use of Office365 and Housing Management software. Be self-motivated and be a good team player. You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Jun 17, 2025
Full time
Part of the Stonewater Group, Mount Green Housing Association meets people s housing needs across Surrey and North Sussex through the delivery of a local service to its residents. Here at Mount Green, we are now seeking a Property Services Officer someone to provide a high quality technical and non-technical administrative support for property services. As first point of contact for contractors and residents in dealing with repairs enquiries, you ll maintain and improve an auditable file management system and assist in maintaining the property asset register and stock condition data, undertaking regular reconciliations and providing updates to contractors and colleagues when required. You ll ensure that the void process within repairs function is fully implemented, and you ll seek quotes for void works, providing appropriate authorisation as per financial procedures and ensure that contractors invoices are checked, reconciled, and correctly coded. Working closely with the finance team to ensure effective budget monitoring and assisting with year-end financial requirements, you ll ensure each contractor provides regular and accurate financial reporting and forecasting and use this information to aid budget management. Working with the property services manager to produce and monitor relevant monthly KPIs, you ll assist with monitoring all expenditure and processing invoices within agreed authorisation levels and manage and maintain the corporate contract register, clearly identifying contract expiry information and that necessary insurances and accreditations are always in place. The ideal candidate will: Have experience working in a repairs and maintenance function within social housing. Have excellent demonstrable customer service and administrative experience, providing services to residents via telephone, face-to-face and digitally. Have experience managing and monitoring contractor performance. Have experience of providing financial scrutiny of contractors payment claims and invoices. Have experience working with an internal and external customer base and addressing individual needs. Have experience managing administrative processes, including maintaining digital and hard copy files, recording and maintaining professional and accurate records. Be able to plan, organise and prioritise workloads. Have good interpersonal and communication skills (verbal and written). Be able to foster effective relationships, internally and externally. Be computer literate, confident in the use of Office365 and Housing Management software. Be self-motivated and be a good team player. You are required to have access to your own vehicle insured for business purposes, with a full UK driving licence. We would love to hear from you! Are you ready to ? We want our workforce to be representative of all sections of society and welcome applications from everyone. We are a Disability Confident Employer which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues . We guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. Mount Green reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.
Our Glasgow based client is seeking a Senior Maintenance Officer for a temporary position in Social Housing. The ideal candidate will have a background in Social Housing and have experience in areas such as project management, planned maintenance, conditions surveys and contract management. You will have a significant role in ensuring that planned maintenance projects and repairs are conducted effectively and efficiently, updating and replacing key property components to maintain safety and functionality. Further responsibilities include - Lead and coordinate teams to deliver projects from inception to completion. Develop project plans, monitor progress, and manage risks to ensure timely and successful project delivery. Conduct site surveys and inspections. Provide technical advice and support to project teams and stakeholders. Manage project budgets. Consult with internal and external stakeholders, including contractors, suppliers, and regulatory bodies. Ensure all projects comply with health and safety regulations. Void Repair Management Manage any Regulatory requirements of projects Ideally candidates will have a background working in Social Housing or Property Maintenance, and have experience in contract management, project management, inspections, and surveying within the housing sector. This is a rarely available senior opportunity; the successful candidate will benefit from working with a progressive Housing Association, with experienced colleagues on diverse projects that make a real difference in the community. To find out more, please contact Alasdair Reid on (phone number removed). Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Jun 17, 2025
Contract
Our Glasgow based client is seeking a Senior Maintenance Officer for a temporary position in Social Housing. The ideal candidate will have a background in Social Housing and have experience in areas such as project management, planned maintenance, conditions surveys and contract management. You will have a significant role in ensuring that planned maintenance projects and repairs are conducted effectively and efficiently, updating and replacing key property components to maintain safety and functionality. Further responsibilities include - Lead and coordinate teams to deliver projects from inception to completion. Develop project plans, monitor progress, and manage risks to ensure timely and successful project delivery. Conduct site surveys and inspections. Provide technical advice and support to project teams and stakeholders. Manage project budgets. Consult with internal and external stakeholders, including contractors, suppliers, and regulatory bodies. Ensure all projects comply with health and safety regulations. Void Repair Management Manage any Regulatory requirements of projects Ideally candidates will have a background working in Social Housing or Property Maintenance, and have experience in contract management, project management, inspections, and surveying within the housing sector. This is a rarely available senior opportunity; the successful candidate will benefit from working with a progressive Housing Association, with experienced colleagues on diverse projects that make a real difference in the community. To find out more, please contact Alasdair Reid on (phone number removed). Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Supported Housing Officer Location: Head office in Staines, hybrid working Job Type: Temp rolling contract Salary: 22 PAYE or 27.54 umbrella per hour We are seeking a dedicated Supported Housing Officer to manage a portfolio of 115 rented properties across Mitcham, Croydon, Wimbledon, and Sutton. This role involves a mix of general needs and supported tenancies, some with Care & Support on site. It is a customer-facing position requiring flexibility and the ability to respond promptly to enquiries and issues. Day-to-day of the role: Conduct scheme inspections focusing on general health & safety, identifying necessary repairs, and upkeep of communal areas. Perform customer home visits for annual tenancy audits, address housing/tenancy issues, conduct basic repair inspections, and compile damp & mould reports. Handle general housing enquiries through phone, email, and letter. Provide support to tenants to help sustain their tenancy, including assistance with Universal Credit applications and signposting to relevant services. Manage voids and lettings work, including requesting nominations, showing vacant properties to potential tenants, and handling tenancy sign-ups. Investigate reports of nuisance or anti-social behaviour and take appropriate action. Collaborate with a dedicated Rents Officer to manage low-level rent issues with tenants. Required Skills & Qualifications: Previous experience within a supported housing officer-based role. Experience in General Needs housing/tenancy management is essential; experience in supported housing is advantageous. Experience in making court applications and attending court on tenancy-related matters is desirable. Thorough knowledge of the legal and regulatory framework of social housing and property/tenancy management, with experience in delivering services that meet these requirements. Proficiency in Microsoft Office applications and a Housing Management system is desirable. Must have a full clean driving licence and use of own car. Enhanced DBS check required To apply for this Housing Officer position, please submit your application with an updated copy of your CV
Jun 16, 2025
Seasonal
Supported Housing Officer Location: Head office in Staines, hybrid working Job Type: Temp rolling contract Salary: 22 PAYE or 27.54 umbrella per hour We are seeking a dedicated Supported Housing Officer to manage a portfolio of 115 rented properties across Mitcham, Croydon, Wimbledon, and Sutton. This role involves a mix of general needs and supported tenancies, some with Care & Support on site. It is a customer-facing position requiring flexibility and the ability to respond promptly to enquiries and issues. Day-to-day of the role: Conduct scheme inspections focusing on general health & safety, identifying necessary repairs, and upkeep of communal areas. Perform customer home visits for annual tenancy audits, address housing/tenancy issues, conduct basic repair inspections, and compile damp & mould reports. Handle general housing enquiries through phone, email, and letter. Provide support to tenants to help sustain their tenancy, including assistance with Universal Credit applications and signposting to relevant services. Manage voids and lettings work, including requesting nominations, showing vacant properties to potential tenants, and handling tenancy sign-ups. Investigate reports of nuisance or anti-social behaviour and take appropriate action. Collaborate with a dedicated Rents Officer to manage low-level rent issues with tenants. Required Skills & Qualifications: Previous experience within a supported housing officer-based role. Experience in General Needs housing/tenancy management is essential; experience in supported housing is advantageous. Experience in making court applications and attending court on tenancy-related matters is desirable. Thorough knowledge of the legal and regulatory framework of social housing and property/tenancy management, with experience in delivering services that meet these requirements. Proficiency in Microsoft Office applications and a Housing Management system is desirable. Must have a full clean driving licence and use of own car. Enhanced DBS check required To apply for this Housing Officer position, please submit your application with an updated copy of your CV
Job Title: Compliance Manager Location: Slough, UK Salary: Up to £52,000 per annum + Car Allowance Contract Type: Permanent About the Company: We are working in partnership with a national main contractor specialising in responsive repairs, planned maintenance, and retrofit projects for local authorities and housing associations. With over 700 employees and two decades of sector expertise, the company delivers a national solution with a local focus delivering work to more than 5,000 tenanted homes and generating an annual turnover of over £80 million. Works include full kitchen and bathroom replacements, boiler upgrades, rewires, disabled adaptations, external rendering, roofing, and loft insulation. Overall Purpose of the Role: The Compliance Manager will be responsible for overseeing all statutory and regulatory compliance across a diverse portfolio of social housing properties, with a particular focus on responsive repairs, planned maintenance, and retrofit programmes. The successful candidate will ensure that all properties and services meet current health and safety standards, legal obligations, and industry best practice. Key Responsibilities: Lead the development, implementation, and monitoring of compliance policies and procedures across the social housing portfolio Ensure compliance with relevant legislation including the Health & Safety at Work Act, Building Safety Act, Housing Health and Safety Rating System (HHSRS), and other regulatory frameworks Manage statutory compliance areas such as: Gas safety, Electrical safety, Fire safety, Asbestos management, Water hygiene, Lift maintenance Oversee audits, inspections, and associated remedial action tracking and closure Monitor and manage the performance of external contractors delivering compliance services (e.g., gas servicing, fire risk assessments) Act as the main point of contact for regulatory bodies, including the Regulator of Social Housing and the Health and Safety Executive (HSE) Maintain accurate and auditable compliance records; produce regular reporting for senior management, the board, and regulators Support and collaborate with internal teams in repairs, asset management, and housing operations to embed a compliance-first culture Lead internal investigations and reporting on any non-compliance incidents or safety breaches Where applicable, manage and develop a team of compliance officers or coordinators Skills & Experience Required: Essential: Proven experience in a compliance, health & safety, or asset management role within the social housing or property maintenance sector Strong working knowledge of statutory housing compliance areas and associated legislation Experience managing planned maintenance, responsive repair, or retrofit projects Excellent contractor and project management abilities Proficient in conducting audits and interpreting compliance data for reporting Skilled in developing policies and influencing cross-departmental culture Desirable: Recognised professional qualifications (e.g., NEBOSH, IOSH, CIH) Experience using compliance or asset systems such as Keystone, Northgate, or similar
Jun 16, 2025
Full time
Job Title: Compliance Manager Location: Slough, UK Salary: Up to £52,000 per annum + Car Allowance Contract Type: Permanent About the Company: We are working in partnership with a national main contractor specialising in responsive repairs, planned maintenance, and retrofit projects for local authorities and housing associations. With over 700 employees and two decades of sector expertise, the company delivers a national solution with a local focus delivering work to more than 5,000 tenanted homes and generating an annual turnover of over £80 million. Works include full kitchen and bathroom replacements, boiler upgrades, rewires, disabled adaptations, external rendering, roofing, and loft insulation. Overall Purpose of the Role: The Compliance Manager will be responsible for overseeing all statutory and regulatory compliance across a diverse portfolio of social housing properties, with a particular focus on responsive repairs, planned maintenance, and retrofit programmes. The successful candidate will ensure that all properties and services meet current health and safety standards, legal obligations, and industry best practice. Key Responsibilities: Lead the development, implementation, and monitoring of compliance policies and procedures across the social housing portfolio Ensure compliance with relevant legislation including the Health & Safety at Work Act, Building Safety Act, Housing Health and Safety Rating System (HHSRS), and other regulatory frameworks Manage statutory compliance areas such as: Gas safety, Electrical safety, Fire safety, Asbestos management, Water hygiene, Lift maintenance Oversee audits, inspections, and associated remedial action tracking and closure Monitor and manage the performance of external contractors delivering compliance services (e.g., gas servicing, fire risk assessments) Act as the main point of contact for regulatory bodies, including the Regulator of Social Housing and the Health and Safety Executive (HSE) Maintain accurate and auditable compliance records; produce regular reporting for senior management, the board, and regulators Support and collaborate with internal teams in repairs, asset management, and housing operations to embed a compliance-first culture Lead internal investigations and reporting on any non-compliance incidents or safety breaches Where applicable, manage and develop a team of compliance officers or coordinators Skills & Experience Required: Essential: Proven experience in a compliance, health & safety, or asset management role within the social housing or property maintenance sector Strong working knowledge of statutory housing compliance areas and associated legislation Experience managing planned maintenance, responsive repair, or retrofit projects Excellent contractor and project management abilities Proficient in conducting audits and interpreting compliance data for reporting Skilled in developing policies and influencing cross-departmental culture Desirable: Recognised professional qualifications (e.g., NEBOSH, IOSH, CIH) Experience using compliance or asset systems such as Keystone, Northgate, or similar
We are currently recruiting for an experienced and proactive Neighbourhood Housing & Tenancy Officer to join a busy housing management team. This role combines core patch-based housing duties with tenancy management and some enforcement, playing a key role in delivering a safe, sustainable, and resident-focused housing service. This is a hybrid role with on-site visits and office attendance required in line with service needs. The Role Deliver a comprehensive housing management service to general needs tenants and leaseholders Support residents to sustain tenancies through early intervention, advice and referrals to support services Lead on tenancy audits, new tenancy sign-ups, successions, assignments and mutual exchanges Investigate and resolve breaches of tenancy, including anti-social behaviour (ASB), subletting, hoarding and unauthorised occupation Prepare and issue legal notices where appropriate and represent the organisation in court as required Carry out regular estate inspections, identify environmental issues and ensure communal areas are well maintained Respond to reports of nuisance and neighbour disputes, working with ASB, legal and enforcement teams where necessary Act as the main point of contact for residents within your patch, managing complaints and resolving issues in a timely and professional manner Maintain accurate casework records using internal systems and ensure all actions are compliant with policy and legislation Work collaboratively with internal teams such as repairs, income, allocations and safeguarding to deliver a joined-up, resident-focused service Key Requirements Experience in a housing officer, tenancy officer or similar housing management role Strong knowledge of tenancy law, ASB procedures and safeguarding responsibilities Ability to manage a diverse caseload and work independently across multiple sites Confident in preparing case files, issuing notices, and attending court proceedings Excellent communication, problem-solving and negotiation skills Strong organisational and IT skills, with experience using housing management systems How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 13, 2025
Contract
We are currently recruiting for an experienced and proactive Neighbourhood Housing & Tenancy Officer to join a busy housing management team. This role combines core patch-based housing duties with tenancy management and some enforcement, playing a key role in delivering a safe, sustainable, and resident-focused housing service. This is a hybrid role with on-site visits and office attendance required in line with service needs. The Role Deliver a comprehensive housing management service to general needs tenants and leaseholders Support residents to sustain tenancies through early intervention, advice and referrals to support services Lead on tenancy audits, new tenancy sign-ups, successions, assignments and mutual exchanges Investigate and resolve breaches of tenancy, including anti-social behaviour (ASB), subletting, hoarding and unauthorised occupation Prepare and issue legal notices where appropriate and represent the organisation in court as required Carry out regular estate inspections, identify environmental issues and ensure communal areas are well maintained Respond to reports of nuisance and neighbour disputes, working with ASB, legal and enforcement teams where necessary Act as the main point of contact for residents within your patch, managing complaints and resolving issues in a timely and professional manner Maintain accurate casework records using internal systems and ensure all actions are compliant with policy and legislation Work collaboratively with internal teams such as repairs, income, allocations and safeguarding to deliver a joined-up, resident-focused service Key Requirements Experience in a housing officer, tenancy officer or similar housing management role Strong knowledge of tenancy law, ASB procedures and safeguarding responsibilities Ability to manage a diverse caseload and work independently across multiple sites Confident in preparing case files, issuing notices, and attending court proceedings Excellent communication, problem-solving and negotiation skills Strong organisational and IT skills, with experience using housing management systems How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click A PPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Braxfield Recruitment are a leading recruitment agency working within the social housing sector. We have been appointed by a housing provider based in East London who are looking to recruit a Compliance Coordinator on an interim basis. This is a hybrid role working role. £24 - £29 per hour umbrella rate. The successful candidate will be responsible for providing: Day to day administrative support to Fire Safety and Water lead, Compliance Manager, the building operational teams and end users. Responding to actions raised by both fire and water risk assessments, raising works with the appropriate contractors. Monitoring work progress and providing updates. Ensuring statutory provisions are correctly and competently executed and cases are brought to a satisfactory and timely conclusion. Providing administrative support for the critical building services and control systems, with a clear understanding of FRA related compliance, certifications and legislations. Assisting with the collection and collation of data for statistical surveys, statutory returns, public enquiries and legal proceedings To be considered for the position of Compliance Officer you must have the following: Experience of working in a compliance capacity within a social housing provider. Good understanding of the processes and management of Repairs Management and CRM systems. Good understanding of MS Office, particularly Word and Excel. Experience of managing the interfaces between client and contractor. Experience of maintaining records and minutes of contractual meetings. Able to work from site in East London daily. If you feel you could be the right candidate for the Compliance Officer role please submit a copy of your up to date CV, if you meet the required criteria one of our consultants will be in touch to discuss further.
Jun 13, 2025
Contract
Braxfield Recruitment are a leading recruitment agency working within the social housing sector. We have been appointed by a housing provider based in East London who are looking to recruit a Compliance Coordinator on an interim basis. This is a hybrid role working role. £24 - £29 per hour umbrella rate. The successful candidate will be responsible for providing: Day to day administrative support to Fire Safety and Water lead, Compliance Manager, the building operational teams and end users. Responding to actions raised by both fire and water risk assessments, raising works with the appropriate contractors. Monitoring work progress and providing updates. Ensuring statutory provisions are correctly and competently executed and cases are brought to a satisfactory and timely conclusion. Providing administrative support for the critical building services and control systems, with a clear understanding of FRA related compliance, certifications and legislations. Assisting with the collection and collation of data for statistical surveys, statutory returns, public enquiries and legal proceedings To be considered for the position of Compliance Officer you must have the following: Experience of working in a compliance capacity within a social housing provider. Good understanding of the processes and management of Repairs Management and CRM systems. Good understanding of MS Office, particularly Word and Excel. Experience of managing the interfaces between client and contractor. Experience of maintaining records and minutes of contractual meetings. Able to work from site in East London daily. If you feel you could be the right candidate for the Compliance Officer role please submit a copy of your up to date CV, if you meet the required criteria one of our consultants will be in touch to discuss further.
Interim Void Surveyor, 6-Month contract, £350 p/day Inside IR35 Your new company We are looking for a proactive and skilled Interim Void Surveyor to join a Local Authority in London. This role is essential in ensuring that vacant properties are quickly and efficiently brought back into use, meeting the highest standards of safety and habitability. You will be responsible for inspecting void properties, identifying necessary repairs, and coordinating the refurbishment process. Your new role Conduct thorough inspections of void properties to identify necessary repairs and maintenance.Prepare detailed reports outlining findings and recommended actions.Coordinate with contractors and maintenance teams to ensure timely and high-quality completion of refurbishment works.Ensure all works comply with health and safety regulations and housing standards.Liaise with housing officers and other stakeholders to facilitate the smooth turnaround of void properties.Monitor and manage budgets related to void property repairs and maintenance. What you'll need to succeed Proven experience in a similar role, preferably within a local authority or housing association.Strong knowledge of building construction, maintenance, and repair techniques.Excellent report writing and communication skills.Ability to manage multiple tasks and work under pressure.Relevant qualifications in building surveying or a related field.Full UK driving licence. What you'll get in return Flexible working options available.Long-term contract opportunity. Competitive daily rate on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Jun 13, 2025
Seasonal
Interim Void Surveyor, 6-Month contract, £350 p/day Inside IR35 Your new company We are looking for a proactive and skilled Interim Void Surveyor to join a Local Authority in London. This role is essential in ensuring that vacant properties are quickly and efficiently brought back into use, meeting the highest standards of safety and habitability. You will be responsible for inspecting void properties, identifying necessary repairs, and coordinating the refurbishment process. Your new role Conduct thorough inspections of void properties to identify necessary repairs and maintenance.Prepare detailed reports outlining findings and recommended actions.Coordinate with contractors and maintenance teams to ensure timely and high-quality completion of refurbishment works.Ensure all works comply with health and safety regulations and housing standards.Liaise with housing officers and other stakeholders to facilitate the smooth turnaround of void properties.Monitor and manage budgets related to void property repairs and maintenance. What you'll need to succeed Proven experience in a similar role, preferably within a local authority or housing association.Strong knowledge of building construction, maintenance, and repair techniques.Excellent report writing and communication skills.Ability to manage multiple tasks and work under pressure.Relevant qualifications in building surveying or a related field.Full UK driving licence. What you'll get in return Flexible working options available.Long-term contract opportunity. Competitive daily rate on offer. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Upton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Poole's most stunning care home Upton Manor is a luxurious care home in Poole, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Jun 12, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Upton Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Poole's most stunning care home Upton Manor is a luxurious care home in Poole, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Hamberley Care Management Limited
Brampton, Cambridgeshire
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Montague House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Brampton's most stunning care home Montague House is a luxurious care home in Brampton, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Jun 12, 2025
Full time
Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Maintenance Assistant to help us achieve our goals. Joining us at Montague House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Reporting to the Maintenance Officer, the maintenance team makes sure that we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. We offer our colleagues Competitive salary and benefits package 28 days holiday (inclusive of Bank Holidays) Quality bonus scheme linked to CQC rating Workplace pension A supportive and collaborative working environment Opportunities for professional development and training Access to high street discounts via our mobile friendly HapiApp benefits platform Free onsite parking available Unlimited Refer a Friend Bonus - up to £750 per referral - t&cs apply Employee Assistance Programme, occupational health support and wellbeing services What you'll be doing Ensure the home and grounds are kept in a good state of repair and residents have access to all appropriate areas Compliance with Health and Safety legislation throughout the home, including reporting of H&S incidents Carry out day to day repairs and some refurbishment activity to maintain standards in the care home Actively engage with staff, relatives and families as part of the care home team and regularly engage with residents Ensuring that regular safety checks and servicing is carried out on all equipment and accurate records are kept. Having excellent communication with the Home Manager and also the Residents Could you be part of our team? About You: Proven experience in maintenance and repair work Strong troubleshooting and problem-solving skills Ability to operate hand and power tools safely and effectively Excellent communication and teamwork abilities Able to demonstrate Health and Safety awareness through discussion To share our values and demonstrate them at all times "Can-Do" flexible team worker, problem fixer, passion for what they do, ability to manage diverse and demanding workload, think out of the box, open to doing things differently If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Join us at Brampton's most stunning care home Montague House is a luxurious care home in Brampton, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
Job Title: Building Inspector (Repairs) Type: Permanent Location: Evesham or Gloucester with travel at other sites Salary: £41,668 + Car Allowance Hours: 37hours BRC are working closely with a community housing association who are recruiting for temporary Building Inspector (repairs) in the communities of South Worcestershire and North Gloucestershire. This role involves supporting the delivery of a customer focused responsive repairs service in liaison with the Repairs Manager, across our housing stock, including the diagnosis of complex maintenance issues, including damp and mould, and attending site when required Duties: Carry out responsive repair maintenance inspections, including pre-inspection prior to ordering and prepare written defects sheets and general information. Prepare schedules, quantities, costs and resolve contractor performance issues. Carry out a minimum of 10% post-inspections, monitoring the quality and quantity of work claimed on completion, together with compliance with contract specifications/service standards by contractors. Working closely and collaboratively with the Repairs Officers to ensure jobs are raised and completed efficiently and satisfactorily. Assist in advising the Repairs Manager of any problems, difficulties or issues affecting the performance of a contract or contractor, requiring escalation as appropriate. Manage disrepair cases/projects assigned by the Repairs Manager, ensuring appropriate policies and procedures are adhered to, ensuring that properties are returned and maintained to the required standard and quality. Investigate complaints and deal with requests for new works or rectification of faulty works and implement such action as is deemed necessary to achieve customer satisfaction. Record repairs and the generation of works orders on the QL housing management system, including scrutinising contractors invoices for rates charged, hours worked and material charges. Inspect the housing stock, including leasehold flats to evaluate works required to specify materials, work content, trades and working practices involved. Carry out Stock Condition Surveys (SCSs) and Housing Health and Safety Rating System (HHSRS) surveys in addition to Fire Risk Assessments (FRAs) in communal areas as required. Assist in preparing and issuing Section 20 notices for responsive, cyclical, and planned maintenance works as required. Support the Repairs Manager to manage the company s aids and adaptations service, monitoring the quality and cost of the service and submitting grant claims. Carry out technical inspections on current/future housing stock for occupational therapy aids and adaptation works and engage with external agencies to consider options and solutions arising from a formal referral being received. Administer approved property adaptations for customers with disabilities, including liaising with occupational therapists and monitoring/claiming grants in relation to works carried out. Ensure the safety of the company colleagues including themselves, tenants, contractors and the public in the planning and delivery of maintenance activities. Assist in the implementation of and compliance with health and safety procedures and risk assessments in accordance with company policies. Ensure that contractors operate a safe system of work in all their activities for which the company are responsible, and in accordance with all published legislation, regulation, and companies own guidance. Ensure that all data protection requirements are met in accordance with the Group s policy, procedures, and statutory requirements. Ensure legal obligations and all policies and procedures are implemented and complied with, including financial regulations, safeguarding, health and safety and all regulatory requirements. To identify and manage risk within the scope of the post and be accountable for ensuring that appropriate actions are taken to make sure that controls are in place to manage the risk. Ensure a high level of customer service is provided to both internal and external customers. Ensure positive promotion and representation of the organisation at all times. Undertake any other reasonable duties as requested. Requirements: Essential: Relevant professional building qualification or relevant experience. Work experience in all aspects of building maintenance work. Background in building surveying or maintenance. Experience using Schedule of Rates to issue and control maintenance work. Experience of working with building and service contracts. Experience of preparing technical reports, specifications and schedules of work. Experience of contracts supervision and service level agreements. Knowledge of housing management. Current knowledge of health and safety legislation, including CDM regulations. Understanding of Stock Condition Surveys (SCSs) and the Housing H&S Rating System (HHSRS) Ability to develop and maintain effective relationships with internal and external stakeholders. Ability to prepare clear and concise reports and technical specifications. Ability to complete and review risk assessments. Customer focussed, externally and internally. IT literate Microsoft Office software. Full and current driving licence and use of own vehicle insured for business use. Desirable: Knowledge of fire risk assessments Understanding of Section 20 requirements For more information, please call Emma Keir or Megan Smith on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Jun 11, 2025
Full time
Job Title: Building Inspector (Repairs) Type: Permanent Location: Evesham or Gloucester with travel at other sites Salary: £41,668 + Car Allowance Hours: 37hours BRC are working closely with a community housing association who are recruiting for temporary Building Inspector (repairs) in the communities of South Worcestershire and North Gloucestershire. This role involves supporting the delivery of a customer focused responsive repairs service in liaison with the Repairs Manager, across our housing stock, including the diagnosis of complex maintenance issues, including damp and mould, and attending site when required Duties: Carry out responsive repair maintenance inspections, including pre-inspection prior to ordering and prepare written defects sheets and general information. Prepare schedules, quantities, costs and resolve contractor performance issues. Carry out a minimum of 10% post-inspections, monitoring the quality and quantity of work claimed on completion, together with compliance with contract specifications/service standards by contractors. Working closely and collaboratively with the Repairs Officers to ensure jobs are raised and completed efficiently and satisfactorily. Assist in advising the Repairs Manager of any problems, difficulties or issues affecting the performance of a contract or contractor, requiring escalation as appropriate. Manage disrepair cases/projects assigned by the Repairs Manager, ensuring appropriate policies and procedures are adhered to, ensuring that properties are returned and maintained to the required standard and quality. Investigate complaints and deal with requests for new works or rectification of faulty works and implement such action as is deemed necessary to achieve customer satisfaction. Record repairs and the generation of works orders on the QL housing management system, including scrutinising contractors invoices for rates charged, hours worked and material charges. Inspect the housing stock, including leasehold flats to evaluate works required to specify materials, work content, trades and working practices involved. Carry out Stock Condition Surveys (SCSs) and Housing Health and Safety Rating System (HHSRS) surveys in addition to Fire Risk Assessments (FRAs) in communal areas as required. Assist in preparing and issuing Section 20 notices for responsive, cyclical, and planned maintenance works as required. Support the Repairs Manager to manage the company s aids and adaptations service, monitoring the quality and cost of the service and submitting grant claims. Carry out technical inspections on current/future housing stock for occupational therapy aids and adaptation works and engage with external agencies to consider options and solutions arising from a formal referral being received. Administer approved property adaptations for customers with disabilities, including liaising with occupational therapists and monitoring/claiming grants in relation to works carried out. Ensure the safety of the company colleagues including themselves, tenants, contractors and the public in the planning and delivery of maintenance activities. Assist in the implementation of and compliance with health and safety procedures and risk assessments in accordance with company policies. Ensure that contractors operate a safe system of work in all their activities for which the company are responsible, and in accordance with all published legislation, regulation, and companies own guidance. Ensure that all data protection requirements are met in accordance with the Group s policy, procedures, and statutory requirements. Ensure legal obligations and all policies and procedures are implemented and complied with, including financial regulations, safeguarding, health and safety and all regulatory requirements. To identify and manage risk within the scope of the post and be accountable for ensuring that appropriate actions are taken to make sure that controls are in place to manage the risk. Ensure a high level of customer service is provided to both internal and external customers. Ensure positive promotion and representation of the organisation at all times. Undertake any other reasonable duties as requested. Requirements: Essential: Relevant professional building qualification or relevant experience. Work experience in all aspects of building maintenance work. Background in building surveying or maintenance. Experience using Schedule of Rates to issue and control maintenance work. Experience of working with building and service contracts. Experience of preparing technical reports, specifications and schedules of work. Experience of contracts supervision and service level agreements. Knowledge of housing management. Current knowledge of health and safety legislation, including CDM regulations. Understanding of Stock Condition Surveys (SCSs) and the Housing H&S Rating System (HHSRS) Ability to develop and maintain effective relationships with internal and external stakeholders. Ability to prepare clear and concise reports and technical specifications. Ability to complete and review risk assessments. Customer focussed, externally and internally. IT literate Microsoft Office software. Full and current driving licence and use of own vehicle insured for business use. Desirable: Knowledge of fire risk assessments Understanding of Section 20 requirements For more information, please call Emma Keir or Megan Smith on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Senior Viewings Officer To be responsible to Lettings Manager To be the key contact for the Repairs and Maintenance service Viewings Process. Ensure that pre-vacant inspections are carried out as part of the letting process. Also, ensure that any repairs or alternations identified are recorded, tracked and monitored to maximize income. To implement new processes and ways of working to measure and manage income for recharges. Main Duties: To assist the Lettings Manager with strategic advice on improving the Lettings process. To provide specialist, high-level, technical advice, and guidance to senior managers, where missed opportunities to collect revenue through the voids process is missed. Identify, assess, and manage potential risks for fraud in the lettings process in accordance with the risk management framework and policies. To lead and develop all aspect of pre vacation inspections, ensuring that tenants are aware of their responsibility to reinstate the property to a reasonable standard, thus reducing the cost of void repairs. To support colleagues from other teams to identify and complete follow up remedial repairs where they are the lead (Specifying Officer, Voids Manager and Tenancy (including the completion of repairs where identified). Please note: This role is 5 days in office.
Jun 11, 2025
Contract
Senior Viewings Officer To be responsible to Lettings Manager To be the key contact for the Repairs and Maintenance service Viewings Process. Ensure that pre-vacant inspections are carried out as part of the letting process. Also, ensure that any repairs or alternations identified are recorded, tracked and monitored to maximize income. To implement new processes and ways of working to measure and manage income for recharges. Main Duties: To assist the Lettings Manager with strategic advice on improving the Lettings process. To provide specialist, high-level, technical advice, and guidance to senior managers, where missed opportunities to collect revenue through the voids process is missed. Identify, assess, and manage potential risks for fraud in the lettings process in accordance with the risk management framework and policies. To lead and develop all aspect of pre vacation inspections, ensuring that tenants are aware of their responsibility to reinstate the property to a reasonable standard, thus reducing the cost of void repairs. To support colleagues from other teams to identify and complete follow up remedial repairs where they are the lead (Specifying Officer, Voids Manager and Tenancy (including the completion of repairs where identified). Please note: This role is 5 days in office.
Accustomed to working in fast-paced, high-demand and responsive repairs environments? SENIOR REPAIRS MANAGER You will be working as a Senior Repairs Manager with a G15 Housing Provider. You will be responsible for a team of Repair Officers, Surveyors and a Senior Surveyors working across North London. You will ensure that they are delivering a good standard of repairs to our customers. Leading on overseeing the activities required for works programmes such as damp and mould. This will be for a minimum 6 months, which will look to be extended if everyone is happy. Your day rate will be £450 - £475 per day, with a view to go permanent if everyone is happy (permanent salary is £67,772). You're on-site 2 3 days per week in their Central and/or North London based office, with the rest working from home. SENIOR REPAIRS MANAGER ROLE BASICS: Managing contractors in line with contracts, seeking continuous improvement, and ensuring clear communication with all parties. Monitoring and providing reports on performance for all KPIs with commentary to support and deliver monthly performance reports. Attending Operational Core Groups, inviting relevant stakeholders, and ensuring accurate records are kept and circulated. Participating in Strategic Core Groups, putting forward recommendations. Leading on regional issues and ensuring mechanisms are in place to monitor complaints, both informal and formal. Monitoring Customer Satisfaction and ensuring areas of improvement are logged in formal meetings and stakeholders are clear on requirements to improve. Continuously reviewing working practices to ensure delivery of a good standard of repairs to our residents. Managing relationships and understanding the requirements and contractual differences with internal colleagues/stakeholders such as Keyworker, PFI contracts, Housing, Leaseholders, etc. Managing the delivery of administrative duties for the team, including reports, complaint updates, CRM actions, damp and mould actions, insurance, NEC order raising and management, Power BI, iAuditor, and iProc. Monitoring performance and productivity of the regional team, and ensuring measures are in place to identify poor performing areas and work with the teams to improve these. Working with other regional teams to deliver good practice and consistency in business processes and identify areas for improvement. SENIOR REPAIRS MANAGER APPLICANT ESSENTIALS Strong leadership skills and background in managing a team working on responsive repairs. Experience of Contract Management essential. History of dealing with customers from different backgrounds, and delivering a positive and transparent service. Experience of analysing customer feedback to achieve service improvements. Attention to detail and accuracy in reporting. Experience of working with external stakeholders. HOW DO I APPLY FOR THIS SENIOR REPAIRS MANAGER POSITION? If this is of interest to you, or you know someone who might be a good fit for this Senior Repairs Manager position click apply and enter your details with your updated CV. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Jun 11, 2025
Contract
Accustomed to working in fast-paced, high-demand and responsive repairs environments? SENIOR REPAIRS MANAGER You will be working as a Senior Repairs Manager with a G15 Housing Provider. You will be responsible for a team of Repair Officers, Surveyors and a Senior Surveyors working across North London. You will ensure that they are delivering a good standard of repairs to our customers. Leading on overseeing the activities required for works programmes such as damp and mould. This will be for a minimum 6 months, which will look to be extended if everyone is happy. Your day rate will be £450 - £475 per day, with a view to go permanent if everyone is happy (permanent salary is £67,772). You're on-site 2 3 days per week in their Central and/or North London based office, with the rest working from home. SENIOR REPAIRS MANAGER ROLE BASICS: Managing contractors in line with contracts, seeking continuous improvement, and ensuring clear communication with all parties. Monitoring and providing reports on performance for all KPIs with commentary to support and deliver monthly performance reports. Attending Operational Core Groups, inviting relevant stakeholders, and ensuring accurate records are kept and circulated. Participating in Strategic Core Groups, putting forward recommendations. Leading on regional issues and ensuring mechanisms are in place to monitor complaints, both informal and formal. Monitoring Customer Satisfaction and ensuring areas of improvement are logged in formal meetings and stakeholders are clear on requirements to improve. Continuously reviewing working practices to ensure delivery of a good standard of repairs to our residents. Managing relationships and understanding the requirements and contractual differences with internal colleagues/stakeholders such as Keyworker, PFI contracts, Housing, Leaseholders, etc. Managing the delivery of administrative duties for the team, including reports, complaint updates, CRM actions, damp and mould actions, insurance, NEC order raising and management, Power BI, iAuditor, and iProc. Monitoring performance and productivity of the regional team, and ensuring measures are in place to identify poor performing areas and work with the teams to improve these. Working with other regional teams to deliver good practice and consistency in business processes and identify areas for improvement. SENIOR REPAIRS MANAGER APPLICANT ESSENTIALS Strong leadership skills and background in managing a team working on responsive repairs. Experience of Contract Management essential. History of dealing with customers from different backgrounds, and delivering a positive and transparent service. Experience of analysing customer feedback to achieve service improvements. Attention to detail and accuracy in reporting. Experience of working with external stakeholders. HOW DO I APPLY FOR THIS SENIOR REPAIRS MANAGER POSITION? If this is of interest to you, or you know someone who might be a good fit for this Senior Repairs Manager position click apply and enter your details with your updated CV. We would like to attract talent from all corners of the Property world for this role. Our commitment is to an equitable recruitment process so feel free to apply in any way that suits you, via WhatsApp, video message, CV, the more creative the better.
Founded in 2017 and a family run business based in Enfield, London. We have grown organically into a multi-million-pound company that constantly strives for excellence. Initially aimed at the private sector residential market, we have expanded into supplying property services to registered social landlords (RSLs) carrying out maintenance, refurbishment and project work. In addition, we have carried out specialist work for schools and the commercial property markets. We are currently looking for a Voids/Disrepair Supervisor to join our team in North London Main Purpose of the role: To manage and coordinate all void property works within a defined geographical area, ensuring properties are turned around quickly, safely, and to a high standard in preparation for new tenancies. The Voids Supervisor plays a key role in reducing re-let times and maintaining property standards across the housing stock. Accountabilities/Responsibilities: Coordinate and supervise all void works, ensuring that properties are made ready for re-letting within target timescales and budget. Conduct pre-void and post-void inspections to determine the scope of work required. Ensure that all health and safety, compliance, and quality standards are met. Allocate jobs to in-house teams or external contractors, monitor performance, and ensure adherence to service level agreements. Carry out inspections during and after works to ensure quality and specification standards are achieved. Ensure all void works comply with health and safety regulations, including asbestos awareness and risk assessments. Liaise with tenants, housing officers, lettings teams, and contractors to coordinate smooth handovers and effective communication. Identify opportunities to improve processes, reduce costs, and improve turnaround times without compromising quality. Key Skills & Experience: Experience in supervising or managing void or repairs work in a social housing or property maintenance environment. Good knowledge of building maintenance and relevant trades. Understanding of health and safety, building regulations, and compliance standards. Strong organisational, communication, and IT skills. Ability to manage multiple projects and meet deadlines under pressure. Valid UK driving licence. Desirable: Relevant construction or property maintenance qualification (e.g., NVQ, HNC, SMSTS). Experience working with housing management systems and scheduling software. Asbestos awareness and working knowledge of CDM regulations. Key Competencies: Problem solving and decision making Team leadership and supervision Customer focus Attention to detail Accountability and initiative Flexibility and adaptability Please send a full up to date CV with your application RG Setsquare is acting as an Employment Business in relation to this vacancy.
Jun 10, 2025
Seasonal
Founded in 2017 and a family run business based in Enfield, London. We have grown organically into a multi-million-pound company that constantly strives for excellence. Initially aimed at the private sector residential market, we have expanded into supplying property services to registered social landlords (RSLs) carrying out maintenance, refurbishment and project work. In addition, we have carried out specialist work for schools and the commercial property markets. We are currently looking for a Voids/Disrepair Supervisor to join our team in North London Main Purpose of the role: To manage and coordinate all void property works within a defined geographical area, ensuring properties are turned around quickly, safely, and to a high standard in preparation for new tenancies. The Voids Supervisor plays a key role in reducing re-let times and maintaining property standards across the housing stock. Accountabilities/Responsibilities: Coordinate and supervise all void works, ensuring that properties are made ready for re-letting within target timescales and budget. Conduct pre-void and post-void inspections to determine the scope of work required. Ensure that all health and safety, compliance, and quality standards are met. Allocate jobs to in-house teams or external contractors, monitor performance, and ensure adherence to service level agreements. Carry out inspections during and after works to ensure quality and specification standards are achieved. Ensure all void works comply with health and safety regulations, including asbestos awareness and risk assessments. Liaise with tenants, housing officers, lettings teams, and contractors to coordinate smooth handovers and effective communication. Identify opportunities to improve processes, reduce costs, and improve turnaround times without compromising quality. Key Skills & Experience: Experience in supervising or managing void or repairs work in a social housing or property maintenance environment. Good knowledge of building maintenance and relevant trades. Understanding of health and safety, building regulations, and compliance standards. Strong organisational, communication, and IT skills. Ability to manage multiple projects and meet deadlines under pressure. Valid UK driving licence. Desirable: Relevant construction or property maintenance qualification (e.g., NVQ, HNC, SMSTS). Experience working with housing management systems and scheduling software. Asbestos awareness and working knowledge of CDM regulations. Key Competencies: Problem solving and decision making Team leadership and supervision Customer focus Attention to detail Accountability and initiative Flexibility and adaptability Please send a full up to date CV with your application RG Setsquare is acting as an Employment Business in relation to this vacancy.
Our Edinburgh based client is seeking a Maintenance Officer for a temporary role in Social Housing. The ideal candidate will have a background in Social Housing and have experience in areas such as project management, inspections, and reactive maintenance. You will be able to assist with both planned and reactive maintenance activities, working closely with Contractors and ensuring work is completed to deadlines and budget. The position with require strong communication skills, as you will liaise, advise and update Tenants, Contractors and the Housing Management Team. The position will require the ability to diagnose repairs, conduct regular pre and post inspections, allowing you to prioritise workloads and coordinate the response. The most suited candidates will have experience working for Social Housing Maintenance Team or a Maintenance Contractor. You will have experience in Property Inspections, Planned Maintenance projects, strong communication skills and be comfortable updating Housing Software systems. The position offers an immediate start with a progressive Housing Association, it should last a minimum of 3 months but could develop into a long-term position. If you have a background in property maintenance and are looking for a role where you can make an immediate impact, then please call Alasdair Reid for more details Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Jun 09, 2025
Seasonal
Our Edinburgh based client is seeking a Maintenance Officer for a temporary role in Social Housing. The ideal candidate will have a background in Social Housing and have experience in areas such as project management, inspections, and reactive maintenance. You will be able to assist with both planned and reactive maintenance activities, working closely with Contractors and ensuring work is completed to deadlines and budget. The position with require strong communication skills, as you will liaise, advise and update Tenants, Contractors and the Housing Management Team. The position will require the ability to diagnose repairs, conduct regular pre and post inspections, allowing you to prioritise workloads and coordinate the response. The most suited candidates will have experience working for Social Housing Maintenance Team or a Maintenance Contractor. You will have experience in Property Inspections, Planned Maintenance projects, strong communication skills and be comfortable updating Housing Software systems. The position offers an immediate start with a progressive Housing Association, it should last a minimum of 3 months but could develop into a long-term position. If you have a background in property maintenance and are looking for a role where you can make an immediate impact, then please call Alasdair Reid for more details Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
We are looking for a highly experienced and proactive Neighbourhood Services Coordinator to join a forward-thinking housing service team. In this role, you'll act as the key point of contact for residents, ensuring that tenancy and estate management issues are resolved efficiently, while delivering a first-class customer service. You'll work across various housing-related disciplines, embedding a resident-first approach and coordinating a multi-agency response to tenancy, anti-social behaviour (ASB), and estate-related issues. This is a fast-paced role requiring an immediate start, where you'll need to hit the ground running and bring your housing management expertise to improve the lives of residents. The Role Act as a single point of contact for residents, resolving tenancy, anti-social behaviour, and communal area issues. Ensure clear, consistent communication and excellent service delivery. Handle succession, assignments, subletting, viewings, and sign-ups, ensuring all activities comply with legislation and policies. Conduct regular estate inspections, tracking and resolving issues in collaboration with caretaking teams. Develop estate action plans to address anti-social behaviour, environmental crime, and estate improvements. Respond promptly to reports of ASB, creating action plans and using available tools to address and resolve cases, while maintaining regular communication with residents. Establish strong relationships with key teams and services, including repairs, income, social services, and caretaking, ensuring a coordinated approach to service delivery. Identify and support tenants facing abuse, neglect, or safeguarding concerns, providing a whole-person approach to their needs. Work with the Lettings Team to ensure voids are managed efficiently, viewings and sign-ups are prioritized, and properties are re-let promptly in line with best practices. Maintain accurate records of actions and progress on all tenancy management, ASB, and estate-related matters, providing updates to residents and ensuring timely resolution of issues. The Ideal Candidate Significant experience as a housing officer, with expertise in tenancy management, ASB resolution, and estate inspections. Strong understanding of housing legislation, tenancy agreements, and landlord best practices. Excellent verbal and written communication skills, capable of building trust and rapport with residents and key stakeholders. Proactive approach to identifying and resolving issues, with the ability to work independently and under pressure. Proven ability to work effectively with multiple teams and external agencies to deliver coordinated solutions. Passionate about delivering excellent landlord services and improving outcomes for residents. What you need to do now? If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Jun 09, 2025
Contract
We are looking for a highly experienced and proactive Neighbourhood Services Coordinator to join a forward-thinking housing service team. In this role, you'll act as the key point of contact for residents, ensuring that tenancy and estate management issues are resolved efficiently, while delivering a first-class customer service. You'll work across various housing-related disciplines, embedding a resident-first approach and coordinating a multi-agency response to tenancy, anti-social behaviour (ASB), and estate-related issues. This is a fast-paced role requiring an immediate start, where you'll need to hit the ground running and bring your housing management expertise to improve the lives of residents. The Role Act as a single point of contact for residents, resolving tenancy, anti-social behaviour, and communal area issues. Ensure clear, consistent communication and excellent service delivery. Handle succession, assignments, subletting, viewings, and sign-ups, ensuring all activities comply with legislation and policies. Conduct regular estate inspections, tracking and resolving issues in collaboration with caretaking teams. Develop estate action plans to address anti-social behaviour, environmental crime, and estate improvements. Respond promptly to reports of ASB, creating action plans and using available tools to address and resolve cases, while maintaining regular communication with residents. Establish strong relationships with key teams and services, including repairs, income, social services, and caretaking, ensuring a coordinated approach to service delivery. Identify and support tenants facing abuse, neglect, or safeguarding concerns, providing a whole-person approach to their needs. Work with the Lettings Team to ensure voids are managed efficiently, viewings and sign-ups are prioritized, and properties are re-let promptly in line with best practices. Maintain accurate records of actions and progress on all tenancy management, ASB, and estate-related matters, providing updates to residents and ensuring timely resolution of issues. The Ideal Candidate Significant experience as a housing officer, with expertise in tenancy management, ASB resolution, and estate inspections. Strong understanding of housing legislation, tenancy agreements, and landlord best practices. Excellent verbal and written communication skills, capable of building trust and rapport with residents and key stakeholders. Proactive approach to identifying and resolving issues, with the ability to work independently and under pressure. Proven ability to work effectively with multiple teams and external agencies to deliver coordinated solutions. Passionate about delivering excellent landlord services and improving outcomes for residents. What you need to do now? If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
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