We know more often than not the guest experience starts with you. That's why to work as part of our Front of House team you will know we only get one chance at creating a first impression, we only deliver our best, and we do it always.
The reception desk is often the first port of call for any general enquiry. We welcome any guest interaction and see it as an opportunity to shine and deliver exceptional service. With guest satisfaction at the forefront of what we do, you will ensure our guests receive a warm welcome and the highest customer service as soon as they step foot through our doors.
Some other responsibilities include;
* Greeting guests with a warm welcome and ensuring a courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack.
* Providing comprehensive information about our property and ensuring our guests have all the information they need for their say or visit.
* Deal with any guest queries or changes.
* Support the making of reservations where needed.
* Act as an excellent communicator and ensure all departments are aware of any changes that are requested.
* Ensure we work to the highest standards of financial and data security.
* Making reservations as required for business guests booking via third party, for walk in guests and supporting regular guests with bookings.
* Promote Return Vouchers to guests in house and assist them with purchasing them upon departure
Mar 23, 2022
Permanent
We know more often than not the guest experience starts with you. That's why to work as part of our Front of House team you will know we only get one chance at creating a first impression, we only deliver our best, and we do it always.
The reception desk is often the first port of call for any general enquiry. We welcome any guest interaction and see it as an opportunity to shine and deliver exceptional service. With guest satisfaction at the forefront of what we do, you will ensure our guests receive a warm welcome and the highest customer service as soon as they step foot through our doors.
Some other responsibilities include;
* Greeting guests with a warm welcome and ensuring a courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack.
* Providing comprehensive information about our property and ensuring our guests have all the information they need for their say or visit.
* Deal with any guest queries or changes.
* Support the making of reservations where needed.
* Act as an excellent communicator and ensure all departments are aware of any changes that are requested.
* Ensure we work to the highest standards of financial and data security.
* Making reservations as required for business guests booking via third party, for walk in guests and supporting regular guests with bookings.
* Promote Return Vouchers to guests in house and assist them with purchasing them upon departure
We know more often than not the guest experience starts with you. That's why to work as part of our Front of House team you will know we only get one chance at creating a first impression, we only deliver our best, and we do it always.
The reception desk is often the first port of call for any general enquiry. We welcome any guest interaction and see it as an opportunity to shine and deliver exceptional service. With guest satisfaction at the forefront of what we do, you will ensure our guests receive a warm welcome and the highest customer service as soon as they step foot through our doors.
Some other responsibilities include;
* Greeting guests with a warm welcome and ensuring a courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack.
* Providing comprehensive information about our property and ensuring our guests have all the information they need for their say or visit.
* Deal with any guest queries or changes.
* Support the making of reservations where needed.
* Act as an excellent communicator and ensure all departments are aware of any changes that are requested.
* Ensure we work to the highest standards of financial and data security.
* Making reservations as required for business guests booking via third party, for walk in guests and supporting regular guests with bookings.
* Promote Return Vouchers to guests in house and assist them with purchasing them upon departure
Mar 23, 2022
Permanent
We know more often than not the guest experience starts with you. That's why to work as part of our Front of House team you will know we only get one chance at creating a first impression, we only deliver our best, and we do it always.
The reception desk is often the first port of call for any general enquiry. We welcome any guest interaction and see it as an opportunity to shine and deliver exceptional service. With guest satisfaction at the forefront of what we do, you will ensure our guests receive a warm welcome and the highest customer service as soon as they step foot through our doors.
Some other responsibilities include;
* Greeting guests with a warm welcome and ensuring a courteous and efficient process of checking-in, completing the correct registration procedure including offering a tour where appropriate and explaining the welcome pack.
* Providing comprehensive information about our property and ensuring our guests have all the information they need for their say or visit.
* Deal with any guest queries or changes.
* Support the making of reservations where needed.
* Act as an excellent communicator and ensure all departments are aware of any changes that are requested.
* Ensure we work to the highest standards of financial and data security.
* Making reservations as required for business guests booking via third party, for walk in guests and supporting regular guests with bookings.
* Promote Return Vouchers to guests in house and assist them with purchasing them upon departure
Post: Assistant Finance Administrator
Division: Finance and Administration
Reports To: Finance Team Manager
Location: London Office (City)
Salary & Package: Circa £22k + Benefits + Bonus
Benefits: Benefits and working conditions are superb in this organisation and include 27 days holiday plus statutory holidays and bonus.
Experience: Min 2 years
My client is a leading multi disciplinary engineering consultancy that employs between 30-40 staff who have been firmly established in the industry since the early 00`s.
Due to an increase in work, they are looking to bring in a financial admin assistant to join their growing team.
ACADEMIC QUALIFICATIONS
- Business/Financial Administration at Degree Level
BACKGROUND/TRAINING (PREFERRED)
- Property or Building Services Background with previous Credit Controller/Administrative Experience.
PERSON SPECIFICATION
- This role requires someone who has good attention to detail, who works quickly and efficiently and who is happy carrying out a varied and busy role.
- You will act as a point of contact for financial administration and should use your initiative in order to deliver the quality of service that is required of the role.
IT KNOWLEDGE
- MS Word & Excel (Advanced)
- Outlook
ATTRIBUTES
- Good numerical and organisational skills
- Good verbal and interpersonal competence
- Collaborative, flexible working style
- Professional approach
- Proactive, reliable and responsible
KEY TASKS AND DUTIES
- Financial control and preparation of Invoice raising
- Schedule, draft and issue invoices accordingly; update monthly summary
- Issuing, updating and management of Job Schedule
- Processing remittances and allocating payments on a daily basis
- Collection of outstanding debt by telephone, letter and email
- Managing the collection of debts and their status by using Excel
- Preparing monthly analysis of debtors for internal management purposes
- Liaising with Consultants with regard to queries from clients on unpaid invoices
- Sending out regular statements to clients
- Maintaining up to date and accurate records
- Preparing teams expenses submissions
- Assist with the development and design of company marketing products and co-ordinate marketing
- events;
- Copy typing of surveys, reports, correspondence & presentations, asset registers, contracts, minutes
- General Admin – telephone and receptionist duties; filing/archiving; diary management
- Any other ad-hoc duties as required.
Please contact Sean Hitchman on (Apply online only) / (url removed)
Jan 22, 2017
Post: Assistant Finance Administrator
Division: Finance and Administration
Reports To: Finance Team Manager
Location: London Office (City)
Salary & Package: Circa £22k + Benefits + Bonus
Benefits: Benefits and working conditions are superb in this organisation and include 27 days holiday plus statutory holidays and bonus.
Experience: Min 2 years
My client is a leading multi disciplinary engineering consultancy that employs between 30-40 staff who have been firmly established in the industry since the early 00`s.
Due to an increase in work, they are looking to bring in a financial admin assistant to join their growing team.
ACADEMIC QUALIFICATIONS
- Business/Financial Administration at Degree Level
BACKGROUND/TRAINING (PREFERRED)
- Property or Building Services Background with previous Credit Controller/Administrative Experience.
PERSON SPECIFICATION
- This role requires someone who has good attention to detail, who works quickly and efficiently and who is happy carrying out a varied and busy role.
- You will act as a point of contact for financial administration and should use your initiative in order to deliver the quality of service that is required of the role.
IT KNOWLEDGE
- MS Word & Excel (Advanced)
- Outlook
ATTRIBUTES
- Good numerical and organisational skills
- Good verbal and interpersonal competence
- Collaborative, flexible working style
- Professional approach
- Proactive, reliable and responsible
KEY TASKS AND DUTIES
- Financial control and preparation of Invoice raising
- Schedule, draft and issue invoices accordingly; update monthly summary
- Issuing, updating and management of Job Schedule
- Processing remittances and allocating payments on a daily basis
- Collection of outstanding debt by telephone, letter and email
- Managing the collection of debts and their status by using Excel
- Preparing monthly analysis of debtors for internal management purposes
- Liaising with Consultants with regard to queries from clients on unpaid invoices
- Sending out regular statements to clients
- Maintaining up to date and accurate records
- Preparing teams expenses submissions
- Assist with the development and design of company marketing products and co-ordinate marketing
- events;
- Copy typing of surveys, reports, correspondence & presentations, asset registers, contracts, minutes
- General Admin – telephone and receptionist duties; filing/archiving; diary management
- Any other ad-hoc duties as required.
Please contact Sean Hitchman on (Apply online only) / (url removed)
