4 jobs found

Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London's largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. Benefits Competitive annual salary Company van and fuel card for work purposes 25 days' annual leave + bank holidays Up to £2,000 colleague referral fee Long-service awards at key milestones Perkbox - discounts on coffee, cinema, travel and wellbeing 1 paid volunteer day each year Ongoing training, support and progression, Axis promotes from within The Role We're looking for an experienced and proactive Disrepair Supervisor to oversee and manage all aspects of housing disrepair claims within the NHG contract. You'll coordinate property inspections, lead a small team of operatives, and ensure repairs are completed quickly, safely, and to a high standard. Acting as the link between legal, technical, and operational teams, you'll help protect both residents and the business by ensuring every case is handled efficiently, lawfully, and with care. Responsibilities Lead and manage the end-to-end process for housing disrepair claims, ensuring timely and compliant resolution. Conduct property inspections to assess the validity and scope of claims. Coordinate repair works with supervisors, planners, contractors, and surveyors, ensuring quality and completion within deadlines. Liaise with legal teams, clients, and residents to provide clear communication and documentation on case progress. Monitor costs, budgets, and productivity across disrepair works, identifying opportunities to improve efficiency. Ensure all records, reports, and certifications meet legal, contractual, and H&S standards. Implement preventative measures and service improvements to reduce disrepair cases. Promote a customer-first approach, maintaining professionalism and empathy in all resident interactions. Support the development of operatives and apprentices through coaching and quality checks. Produce regular updates and reports for senior management on case volumes, risks, and trends. About You You're a detail-driven professional with a strong understanding of housing disrepair legislation and property maintenance. You combine technical knowledge with excellent communication and negotiation skills, ensuring residents' needs are met while safeguarding the organisation. Requirements Proven experience in housing disrepair, maintenance supervision, or building inspection. Sound understanding of housing law, disrepair regulations, and repair obligations. Strong organisational and problem-solving skills, with a calm, practical approach. Ability to liaise confidently with residents, clients, and legal representatives. Knowledge of health and safety regulations and social housing standards. Proficient in IT systems (e.g., job management software, Excel, reporting tools). Full UK driving licence and willingness to travel to sites. Relevant qualification in housing, property management, or construction (desirable). Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now If you're a motivated property services professional who takes pride in leading great teams, delivering quality work, and making a real difference for residents, we'd love to hear from you.

East London Administrator/Planner- Social Housing One of our social housing clients is urgently looking for a Administrator/Planner to join their team in East London on a temporary ongoing basis. This role will be supporting all aspects of administration with the social housing sector and assisting with all aspects of gas servicing support. You will be required to update databases, schedule in works for engineers, liaise with residents and log/run reports as required. You will also be responsible for liaising with sub-contractors and end client to ensure works are carried out within a set time frame, in particular, time frames will be tighter due to the winter season and resident repairs become criticial. You will ideally have worked within a similar position and have experience working within the social housing sector. Experience with all microsoft office packages including outlook diary management is highly advantageous. Experience working with systems such as Northgate, DRS, Opti-time, or Orchard is desired but not essential. This role is temporary to permanent and we have an immediate start available. Paying £9-£11 GBP per hour on Monday-Friday 8am-5pm shifts. If you are interested in this role and would like to apply, please email Chris a copy of your CV to (Email Removed) . Alternatively, if you would like to know more on this opportunity, please call me on (Apply online only)