Title: Reactive Maintenance Supervisor North East London
Contract Type: Permanent, Full Time 40 hours per week
Salary: £47,989 per annum to £51,650 per annum dependant on experience
Reporting Office: West Ham Lane, Stratford
Working Location: Covering Havering, Redbridge and Waltham Forest
Persona: Agile working (hybrid home, office and site working)
Working Pattern: Shifts between 8 and 5pm Monday to Friday and call outs per rota basis
Closing Date: Wednesday 15th April at 11pm
Interviews will take place on Wednesday 22nd April at our office in Stratford
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
Click here to view the role profile - Maintenance Supervisor Role Profile.pdf
Join our Maintenance Team at L&Q:
L&Q’s Maintenance Service is looking for a Reactive Supervisor to join the in-house team. The North East Supervisor covers Waltham Forest, Havering Redbridge and the surrounding areas.
Your impact in the role: You will be part of a team of Supervisors who cover reactive repairs. You will be responsible for circa 10 Multi trade and Specialist Maintenance Operatives who work across the Neighbourhood. The role reports to the Maintenance Team Manager.
You will also have links to the wider business area and will liaise with the Housing Management and Property Services teams, Surveying teams Caretaking teams as well as the Planning and Scheduling team, Contact Centre and other Supervisors to ensure consistency in service delivery.
L&Q are a values-focused organisation, and our people managers are confident to challenge unwanted behaviours. You will always take an inclusive approach with the team you manage and will give constructive feedback that supports our values and creates a positive impact.
We are focused on meeting targets, both financial and customer related. We expect our Supervisors to have a firm knowledge and be able to actively contribute to ensuring that the Direct Maintenance KPI's are met. You will be able to analyse data, predict outcomes and will give advice on how to get things back on track when needed. Good financial acumen is a must, and you will have experience managing budgets.
What you'll bring:
L&Q prides itself on high levels of professional, customer focused service and we expect our Supervisors to lead by example. Ensuring that everything they do is with our residents’ satisfaction and best interests in mind. As a people manager, you will role model a positive mindset to ensure that the team also have the same ethos and share and demonstrate our values. This role has direct influence over L&Q’s reputation; the focus will be high quality work and on first time fix approach.
You will be confident to give advice to operatives on complex jobs and hard fixes. You will be responsible for interacting and engaging regularly, taking ownership of developing capability and ongoing professional development of the individuals in the team.
You will be confident in liaising with contractors, meeting regularly with the Contracts Managers and reporting any relevant information on performance to them.
We expect our Supervisors to have a good understanding of Health and Safety, including knowledge of Asbestos and for them to pass this knowledge onto their teams. Ensuring that they quickly deal with any breaches or potential problems before they happen.
You will already ideally have had experience in leading a dispersed team, and will have a proven track record in managing performance through informal and formal processes, alongside experience in managing absence and will have had past input into recruitment decisions.
· Managing a team within a Maintenance within Social Housing/ Local Authority
· Clear and Concise written and verbal communication skills
· Knowledge of trades and maintenance
· Ability to deliver KPIs and manage budgets
· Passion for inclusive working practices
· Strong customer service skills
· Able to motivate others to deliver
· Full Manual Driving Licence
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
09/04/2026
Permanent
Title: Reactive Maintenance Supervisor North East London
Contract Type: Permanent, Full Time 40 hours per week
Salary: £47,989 per annum to £51,650 per annum dependant on experience
Reporting Office: West Ham Lane, Stratford
Working Location: Covering Havering, Redbridge and Waltham Forest
Persona: Agile working (hybrid home, office and site working)
Working Pattern: Shifts between 8 and 5pm Monday to Friday and call outs per rota basis
Closing Date: Wednesday 15th April at 11pm
Interviews will take place on Wednesday 22nd April at our office in Stratford
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
*Previous Applicants May Not Apply* - (if prior applications were regretted within 12 weeks)
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
Click here to view the role profile - Maintenance Supervisor Role Profile.pdf
Join our Maintenance Team at L&Q:
L&Q’s Maintenance Service is looking for a Reactive Supervisor to join the in-house team. The North East Supervisor covers Waltham Forest, Havering Redbridge and the surrounding areas.
Your impact in the role: You will be part of a team of Supervisors who cover reactive repairs. You will be responsible for circa 10 Multi trade and Specialist Maintenance Operatives who work across the Neighbourhood. The role reports to the Maintenance Team Manager.
You will also have links to the wider business area and will liaise with the Housing Management and Property Services teams, Surveying teams Caretaking teams as well as the Planning and Scheduling team, Contact Centre and other Supervisors to ensure consistency in service delivery.
L&Q are a values-focused organisation, and our people managers are confident to challenge unwanted behaviours. You will always take an inclusive approach with the team you manage and will give constructive feedback that supports our values and creates a positive impact.
We are focused on meeting targets, both financial and customer related. We expect our Supervisors to have a firm knowledge and be able to actively contribute to ensuring that the Direct Maintenance KPI's are met. You will be able to analyse data, predict outcomes and will give advice on how to get things back on track when needed. Good financial acumen is a must, and you will have experience managing budgets.
What you'll bring:
L&Q prides itself on high levels of professional, customer focused service and we expect our Supervisors to lead by example. Ensuring that everything they do is with our residents’ satisfaction and best interests in mind. As a people manager, you will role model a positive mindset to ensure that the team also have the same ethos and share and demonstrate our values. This role has direct influence over L&Q’s reputation; the focus will be high quality work and on first time fix approach.
You will be confident to give advice to operatives on complex jobs and hard fixes. You will be responsible for interacting and engaging regularly, taking ownership of developing capability and ongoing professional development of the individuals in the team.
You will be confident in liaising with contractors, meeting regularly with the Contracts Managers and reporting any relevant information on performance to them.
We expect our Supervisors to have a good understanding of Health and Safety, including knowledge of Asbestos and for them to pass this knowledge onto their teams. Ensuring that they quickly deal with any breaches or potential problems before they happen.
You will already ideally have had experience in leading a dispersed team, and will have a proven track record in managing performance through informal and formal processes, alongside experience in managing absence and will have had past input into recruitment decisions.
· Managing a team within a Maintenance within Social Housing/ Local Authority
· Clear and Concise written and verbal communication skills
· Knowledge of trades and maintenance
· Ability to deliver KPIs and manage budgets
· Passion for inclusive working practices
· Strong customer service skills
· Able to motivate others to deliver
· Full Manual Driving Licence
If you require any reasonable adjustments at any stage during this process, including application stage, please email lqcareers@lqgroup.org.uk
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Fine out more here .
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us!
Planned Maintenance Manager - Birmingham (Hybrid) 46,710 Full-Time, Permanent West Midlands Looking for your next step in maintenance leadership? This is your opportunity to join a well-established and reputable housing provider in the Midlands and play a key role in delivering high-quality homes and services to local communities. We're on the lookout for an experienced Planned Maintenance Manager to lead from the front-driving performance, managing teams, and ensuring works are delivered to the highest standards. The Role This is a hands-on, leadership-focused position where no two days are the same. Working across home, office, and site, you'll take ownership of planned maintenance delivery while influencing strategy at a senior level. You'll be: Leading and managing trades, contractors, and workloads Ensuring all work meets quality standards, regulations, and expectations Overseeing performance, KPIs, and service delivery Carrying out surveys, preparing estimates, and producing schedules of work Inspiring and developing a multi-disciplinary team Ensuring full compliance with Health & Safety standards What We're Looking For You'll bring a strong background in repairs and maintenance and know what good looks like when it comes to delivering quality work. HND/C (or equivalent) in Construction, Surveying, or similar Experience in a maintenance or repairs environment Background as a Site Supervisor/Manager (or similar) Strong knowledge of domestic construction and building defects Confident communicator, including working with vulnerable customers Proven leadership and team management skills What's In It For You? 28 days annual leave + bank holidays Mileage allowance for business use Flexible & hybrid working Staff recognition & attendance rewards Annual pay reviews Employee Assistance Programme (wellbeing, financial & legal support) Life assurance Ongoing training & development Contributory pension scheme Key Details DBS check required 3-month probation period Closing date: 11 May 2026 indps
23/04/2026
Full time
Planned Maintenance Manager - Birmingham (Hybrid) 46,710 Full-Time, Permanent West Midlands Looking for your next step in maintenance leadership? This is your opportunity to join a well-established and reputable housing provider in the Midlands and play a key role in delivering high-quality homes and services to local communities. We're on the lookout for an experienced Planned Maintenance Manager to lead from the front-driving performance, managing teams, and ensuring works are delivered to the highest standards. The Role This is a hands-on, leadership-focused position where no two days are the same. Working across home, office, and site, you'll take ownership of planned maintenance delivery while influencing strategy at a senior level. You'll be: Leading and managing trades, contractors, and workloads Ensuring all work meets quality standards, regulations, and expectations Overseeing performance, KPIs, and service delivery Carrying out surveys, preparing estimates, and producing schedules of work Inspiring and developing a multi-disciplinary team Ensuring full compliance with Health & Safety standards What We're Looking For You'll bring a strong background in repairs and maintenance and know what good looks like when it comes to delivering quality work. HND/C (or equivalent) in Construction, Surveying, or similar Experience in a maintenance or repairs environment Background as a Site Supervisor/Manager (or similar) Strong knowledge of domestic construction and building defects Confident communicator, including working with vulnerable customers Proven leadership and team management skills What's In It For You? 28 days annual leave + bank holidays Mileage allowance for business use Flexible & hybrid working Staff recognition & attendance rewards Annual pay reviews Employee Assistance Programme (wellbeing, financial & legal support) Life assurance Ongoing training & development Contributory pension scheme Key Details DBS check required 3-month probation period Closing date: 11 May 2026 indps
Project Manager London Hybrid (2 days on site) Rate: £400/day Umbrella (Inside IR35) Initial contract: 6 months Start: 20th April 2026 Hours: 36 hours per week (Monday-Friday) A leading local authority is seeking a Project Manager to lead and coordinate the implementation of the Renters Rights Act 2025 (RRA), ensuring that all statutory requirements are met and key milestones are achieved. This is an exciting opportunity to play a pivotal role in a high-impact, strategic project with visibility across multiple services. What you will do as Project Manager: Lead and coordinate the implementation of the Renters Rights Act 2025, ensuring compliance with all statutory requirements Oversee strategic and operational planning, ensuring a joined-up approach to delivery across all Council services Work closely with Housing, Finance, Data Intelligence, and Communications teams to support the Assistant Director Regulatory Services and working group Ensure effective communication and engagement with tenants, landlords, and stakeholders, driving key outcomes Monitor and report on progress, ensuring that all milestones are achieved on time and within scope Support the Assistant Director in providing leadership and direction to all involved in the implementation process What you will need: Proven experience as a project manager, with a focus on large-scale regulatory or housing projects Strong understanding of housing legislation and statutory requirements, particularly in the context of tenant rights and housing law Demonstrable experience in leading cross-functional teams and managing complex stakeholder relationships Excellent communication skills, with the ability to engage effectively with both internal and external stakeholders A proactive, solutions-focused approach to problem-solving and delivering results Strong organisational skills with the ability to manage multiple priorities and meet deadlines What's on offer: Hybrid working (2 days per week on site) A high-impact role with visibility across senior stakeholders Opportunity to influence and drive the successful implementation of key legislation Flexible 35-hour working week If you are an experienced Project Manager with a background in housing or regulatory services, looking for a challenging and impactful contract, apply now or contact Jack on (phone number removed) for further details. Interviews are starting next week.
23/04/2026
Contract
Project Manager London Hybrid (2 days on site) Rate: £400/day Umbrella (Inside IR35) Initial contract: 6 months Start: 20th April 2026 Hours: 36 hours per week (Monday-Friday) A leading local authority is seeking a Project Manager to lead and coordinate the implementation of the Renters Rights Act 2025 (RRA), ensuring that all statutory requirements are met and key milestones are achieved. This is an exciting opportunity to play a pivotal role in a high-impact, strategic project with visibility across multiple services. What you will do as Project Manager: Lead and coordinate the implementation of the Renters Rights Act 2025, ensuring compliance with all statutory requirements Oversee strategic and operational planning, ensuring a joined-up approach to delivery across all Council services Work closely with Housing, Finance, Data Intelligence, and Communications teams to support the Assistant Director Regulatory Services and working group Ensure effective communication and engagement with tenants, landlords, and stakeholders, driving key outcomes Monitor and report on progress, ensuring that all milestones are achieved on time and within scope Support the Assistant Director in providing leadership and direction to all involved in the implementation process What you will need: Proven experience as a project manager, with a focus on large-scale regulatory or housing projects Strong understanding of housing legislation and statutory requirements, particularly in the context of tenant rights and housing law Demonstrable experience in leading cross-functional teams and managing complex stakeholder relationships Excellent communication skills, with the ability to engage effectively with both internal and external stakeholders A proactive, solutions-focused approach to problem-solving and delivering results Strong organisational skills with the ability to manage multiple priorities and meet deadlines What's on offer: Hybrid working (2 days per week on site) A high-impact role with visibility across senior stakeholders Opportunity to influence and drive the successful implementation of key legislation Flexible 35-hour working week If you are an experienced Project Manager with a background in housing or regulatory services, looking for a challenging and impactful contract, apply now or contact Jack on (phone number removed) for further details. Interviews are starting next week.
Role: Bid Manager. Location: Home based Salary: 75k plus package & car allowance Howells is working with a national growing Social Housing contractor that are looking to add a Bid Manager to their growing work winning team. Due to continued growth they are looking for a Bid Manager to do the following who will lead the bid process and showcase the business capability in delivering exceptional projects. You'll work closely with internal stakeholders and partners to create winning proposals which support our ambitious growth targets and strengthen our reputation. Bid Manager Responsibilities: Proposal management: Plan, manage and submit selection questionnaires and tenders. Formulate high-quality submissions to meet and exceed client specifications. Review bid submissions for quality and accuracy. Cross-functional collaboration: Assemble and coordinate cross-functional teams from business development, operations, commercial, legal, social value and HR departments. Maintain clear and regular communication to ensure everyone is aligned with bid requirements and expectations. En-sure milestones and deadlines are met. Win themes: Ensure win themes are effectively articulated throughout the bid response, demon-stating a clear understanding of client needs and how the business can meet them. Regulatory compliance: Ensure all bids comply with relevant regulations, standards and client requirements. Stay informed of regulatory changes and incorporate them into bid submissions. Post-submission engagement: Lead debriefing sessions with clients and intermediaries after bid submissions to gather feedback and use this information to improve future bid submissions. Interview preparation: Help plan interviews, produce presentations for interview teams, coach teams through responses linked to the bid submission. Knowledge management: Visit operational sites and other offices to gather information and improve the evidence library. Enrich the bid library with active knowledge management, ensuring all lessons learned are fed back and implemented. Research ways to improve bid content, developing creative approaches to writing and presentation. Bid Manager Essential: Proven track record in leading and winning a range of bids Min 3 years' experience of tier one or main contractor competitive tendering within the social housing maintenance or construction sectors. In-depth understanding of the social housing sector, including procurement processes, government policies, key stakeholders (e.g., housing associations, local authorities) and industry trends. Understanding of risk management principles and the ability to apply them to ensure successful and compliant bid submissions. Understanding of the specific challenges and opportunities in social housing maintenance, including sustainability, community impact and social value. Strong project management skills. The ability to identify challenges within the bidding process and develop innovative solutions to address them. Strong negotiation skills, with experience in managing stakeholder relationships at all levels. Preferred: Degree in a relevant field (e.g., Business Administration, Management, or related discipline) is preferred. Professional Certifications (e.g., APMP, APM) or equivalent industry qualifications desirable. MS Project Adobe InDesign If you have the experience listed above and would like to find out more, please contact Gary Sewell on (phone number removed). Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
22/04/2026
Full time
Role: Bid Manager. Location: Home based Salary: 75k plus package & car allowance Howells is working with a national growing Social Housing contractor that are looking to add a Bid Manager to their growing work winning team. Due to continued growth they are looking for a Bid Manager to do the following who will lead the bid process and showcase the business capability in delivering exceptional projects. You'll work closely with internal stakeholders and partners to create winning proposals which support our ambitious growth targets and strengthen our reputation. Bid Manager Responsibilities: Proposal management: Plan, manage and submit selection questionnaires and tenders. Formulate high-quality submissions to meet and exceed client specifications. Review bid submissions for quality and accuracy. Cross-functional collaboration: Assemble and coordinate cross-functional teams from business development, operations, commercial, legal, social value and HR departments. Maintain clear and regular communication to ensure everyone is aligned with bid requirements and expectations. En-sure milestones and deadlines are met. Win themes: Ensure win themes are effectively articulated throughout the bid response, demon-stating a clear understanding of client needs and how the business can meet them. Regulatory compliance: Ensure all bids comply with relevant regulations, standards and client requirements. Stay informed of regulatory changes and incorporate them into bid submissions. Post-submission engagement: Lead debriefing sessions with clients and intermediaries after bid submissions to gather feedback and use this information to improve future bid submissions. Interview preparation: Help plan interviews, produce presentations for interview teams, coach teams through responses linked to the bid submission. Knowledge management: Visit operational sites and other offices to gather information and improve the evidence library. Enrich the bid library with active knowledge management, ensuring all lessons learned are fed back and implemented. Research ways to improve bid content, developing creative approaches to writing and presentation. Bid Manager Essential: Proven track record in leading and winning a range of bids Min 3 years' experience of tier one or main contractor competitive tendering within the social housing maintenance or construction sectors. In-depth understanding of the social housing sector, including procurement processes, government policies, key stakeholders (e.g., housing associations, local authorities) and industry trends. Understanding of risk management principles and the ability to apply them to ensure successful and compliant bid submissions. Understanding of the specific challenges and opportunities in social housing maintenance, including sustainability, community impact and social value. Strong project management skills. The ability to identify challenges within the bidding process and develop innovative solutions to address them. Strong negotiation skills, with experience in managing stakeholder relationships at all levels. Preferred: Degree in a relevant field (e.g., Business Administration, Management, or related discipline) is preferred. Professional Certifications (e.g., APMP, APM) or equivalent industry qualifications desirable. MS Project Adobe InDesign If you have the experience listed above and would like to find out more, please contact Gary Sewell on (phone number removed). Applications If you feel that you have the relevant experience to be successful in this position and would like to find out more please apply online today attaching a copy of your current CV. Alternatively contact us on (phone number removed). Howells are an Equal Opportunities employer. All applications will be dealt with in the strictest confidence. Howells acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.
Site Manager Social Housing Retrofit & Decarbonisation Our client is a purpose-driven delivery partner in the social housing sector, working with housing associations, local authorities and community partners to improve homes and neighbourhoods. The organisation focuses on delivering sustainable, high-quality living environments that enhance residents lives now and in the future. With a strong understanding of sector challenges such as ageing housing stock, compliance requirements, fuel poverty and net-zero targets it offers a delivery model centred on innovation, transparency and long-term value. They are seeking a Site Manager to lead social housing construction projects with a focus on retrofit and decarbonisation, ensuring compliance with PAS standards such as PAS 2035/2030. This role oversees all aspects of the project, from planning and delivery to on-site supervision, guaranteeing work is completed safely, on time, on budget, and in line with contractual and regulatory requirements. A key priority is fostering a positive health and safety culture while managing teams, materials, and tools, and conducting regular safety inspections. Key Responsibilities Oversee operational duties of social housing retrofit and decarbonisation projects from inception to completion. Ensure projects comply with PAS 2035/2030 standards, including retrofit coordinator and risk management requirements. Promote a strong health and safety culture on site. Plan, schedule, and coordinate project strategy, design, and delivery, with PAS compliance embedded in processes. Manage all on-site construction activity, supervising teams and subcontractors. Conduct risk assessments, enforce safety procedures, and manage on-site safety. Liaise with suppliers and contractors to procure materials efficiently and cost-effectively. Build and maintain strong relationships with internal teams, residents, contractors, and other stakeholders, providing regular project updates. Manage and develop site reporting staff. Ensure awareness and delivery of any social value commitments of the project. Experience & Skills Strong knowledge of social housing construction, building regulations, and PAS 2035/2030 retrofit standards. Proven organisational, programming, and project management skills. Ability to apply retrofit principles and PAS methodologies on site. Strong initiative, logical thinking, and problem-solving abilities. Excellent leadership and time management skills. Effective written and verbal communication. Financial and commercial awareness, with the ability to negotiate and influence. Qualifications: SMSTS, First Aid at Work, CSCS Card. Experience in retrofit, energy efficiency, and decarbonisation projects preferred.
22/04/2026
Full time
Site Manager Social Housing Retrofit & Decarbonisation Our client is a purpose-driven delivery partner in the social housing sector, working with housing associations, local authorities and community partners to improve homes and neighbourhoods. The organisation focuses on delivering sustainable, high-quality living environments that enhance residents lives now and in the future. With a strong understanding of sector challenges such as ageing housing stock, compliance requirements, fuel poverty and net-zero targets it offers a delivery model centred on innovation, transparency and long-term value. They are seeking a Site Manager to lead social housing construction projects with a focus on retrofit and decarbonisation, ensuring compliance with PAS standards such as PAS 2035/2030. This role oversees all aspects of the project, from planning and delivery to on-site supervision, guaranteeing work is completed safely, on time, on budget, and in line with contractual and regulatory requirements. A key priority is fostering a positive health and safety culture while managing teams, materials, and tools, and conducting regular safety inspections. Key Responsibilities Oversee operational duties of social housing retrofit and decarbonisation projects from inception to completion. Ensure projects comply with PAS 2035/2030 standards, including retrofit coordinator and risk management requirements. Promote a strong health and safety culture on site. Plan, schedule, and coordinate project strategy, design, and delivery, with PAS compliance embedded in processes. Manage all on-site construction activity, supervising teams and subcontractors. Conduct risk assessments, enforce safety procedures, and manage on-site safety. Liaise with suppliers and contractors to procure materials efficiently and cost-effectively. Build and maintain strong relationships with internal teams, residents, contractors, and other stakeholders, providing regular project updates. Manage and develop site reporting staff. Ensure awareness and delivery of any social value commitments of the project. Experience & Skills Strong knowledge of social housing construction, building regulations, and PAS 2035/2030 retrofit standards. Proven organisational, programming, and project management skills. Ability to apply retrofit principles and PAS methodologies on site. Strong initiative, logical thinking, and problem-solving abilities. Excellent leadership and time management skills. Effective written and verbal communication. Financial and commercial awareness, with the ability to negotiate and influence. Qualifications: SMSTS, First Aid at Work, CSCS Card. Experience in retrofit, energy efficiency, and decarbonisation projects preferred.
Our client is a purpose-driven delivery partner in the social housing sector, working with housing associations, local authorities and community partners to improve homes and neighbourhoods. The organisation focuses on delivering sustainable, high-quality living environments that enhance residents lives now and in the future. With a strong understanding of sector challenges such as ageing housing stock, compliance requirements, fuel poverty and net-zero targets it offers a delivery model centred on innovation, transparency and long-term value. The Project Manager will lead the delivery of construction and retrofit projects within the social housing sector, overseeing all aspects from inception through to completion. This includes planning, coordination, and delivery, ensuring works are completed safely, on time, within budget, and in line with contractual and regulatory requirements. A key focus of the role is the successful delivery of retrofit and decarbonisation programmes across occupied homes, improving energy efficiency, reducing carbon emissions, and supporting compliance with government-funded schemes and net zero targets. The role requires a strong commitment to health and safety, customer care, and minimising disruption to residents while maintaining high-quality standards. Key Responsibilities Manage projects from inception to completion within occupied social housing environments Lead the delivery of retrofit and decarbonisation works, including insulation upgrades, ventilation improvements, and low-carbon heating systems (e.g. heat pumps) Plan, programme, and coordinate project delivery in line with funding requirements (e.g. PAS 2030/2035 where applicable) Oversee all on-site activities, ensuring works are delivered safely, efficiently, and with minimal disruption to tenants Promote and enforce a strong health and safety culture through risk assessments, method statements, and regular site inspections Monitor project performance against programme, budget, and quality standards Build and maintain strong relationships with housing associations, local authorities, consultants, and supply chain partners Ensure clear and consistent communication with residents, managing expectations and addressing concerns sensitively Lead, manage, and develop site teams and subcontractors Support social value initiatives, including local employment, apprenticeships, and community engagement Ensure compliance with all relevant regulations, standards, and sustainability targets Experience & Skills Strong knowledge of construction processes, building regulations, and compliance within social housing Proven experience or strong understanding of retrofit and decarbonisation programmes (e.g. fabric-first approach, energy efficiency measures) Experience working in occupied properties, with a strong focus on customer care Good understanding of PAS 2030/2035 and funded retrofit schemes (desirable) Excellent organisational, planning, and programming skills Strong problem-solving and decision-making abilities Effective leadership and team management skills Excellent communication skills, particularly in resident-facing environments Financial and commercial awareness, including cost control and reporting Ability to negotiate and influence a range of stakeholders Qualifications & Certifications SMSTS (Site Management Safety Training Scheme) First Aid at Work CSCS Card
22/04/2026
Full time
Our client is a purpose-driven delivery partner in the social housing sector, working with housing associations, local authorities and community partners to improve homes and neighbourhoods. The organisation focuses on delivering sustainable, high-quality living environments that enhance residents lives now and in the future. With a strong understanding of sector challenges such as ageing housing stock, compliance requirements, fuel poverty and net-zero targets it offers a delivery model centred on innovation, transparency and long-term value. The Project Manager will lead the delivery of construction and retrofit projects within the social housing sector, overseeing all aspects from inception through to completion. This includes planning, coordination, and delivery, ensuring works are completed safely, on time, within budget, and in line with contractual and regulatory requirements. A key focus of the role is the successful delivery of retrofit and decarbonisation programmes across occupied homes, improving energy efficiency, reducing carbon emissions, and supporting compliance with government-funded schemes and net zero targets. The role requires a strong commitment to health and safety, customer care, and minimising disruption to residents while maintaining high-quality standards. Key Responsibilities Manage projects from inception to completion within occupied social housing environments Lead the delivery of retrofit and decarbonisation works, including insulation upgrades, ventilation improvements, and low-carbon heating systems (e.g. heat pumps) Plan, programme, and coordinate project delivery in line with funding requirements (e.g. PAS 2030/2035 where applicable) Oversee all on-site activities, ensuring works are delivered safely, efficiently, and with minimal disruption to tenants Promote and enforce a strong health and safety culture through risk assessments, method statements, and regular site inspections Monitor project performance against programme, budget, and quality standards Build and maintain strong relationships with housing associations, local authorities, consultants, and supply chain partners Ensure clear and consistent communication with residents, managing expectations and addressing concerns sensitively Lead, manage, and develop site teams and subcontractors Support social value initiatives, including local employment, apprenticeships, and community engagement Ensure compliance with all relevant regulations, standards, and sustainability targets Experience & Skills Strong knowledge of construction processes, building regulations, and compliance within social housing Proven experience or strong understanding of retrofit and decarbonisation programmes (e.g. fabric-first approach, energy efficiency measures) Experience working in occupied properties, with a strong focus on customer care Good understanding of PAS 2030/2035 and funded retrofit schemes (desirable) Excellent organisational, planning, and programming skills Strong problem-solving and decision-making abilities Effective leadership and team management skills Excellent communication skills, particularly in resident-facing environments Financial and commercial awareness, including cost control and reporting Ability to negotiate and influence a range of stakeholders Qualifications & Certifications SMSTS (Site Management Safety Training Scheme) First Aid at Work CSCS Card
Senior Site Manager required for new build Council / Social Housing residential schemes, working direct for the contractor on behalf of the client, Local Authority. Experience required for this role: Full life cycle experience of managing the commencment of the site from welfare to earth to handover is ESSENTIAL New build residential, experience of managing these trades is essential: Plied Foundations RC Frame Brickwork External Skin SFS/ Blockwork Inner Skin Stud walls internally Plastered Carpet/Vinyl MVHR Typical Electrical Installations Balconies Flat Roofs Attenuation Tank Services Essential attributes:- Strong Health and Safety knowledge Excellent Management skills Excellent Client facing skills Programme and problem solving skills Excellent competitive salary plus benefits.
22/04/2026
Full time
Senior Site Manager required for new build Council / Social Housing residential schemes, working direct for the contractor on behalf of the client, Local Authority. Experience required for this role: Full life cycle experience of managing the commencment of the site from welfare to earth to handover is ESSENTIAL New build residential, experience of managing these trades is essential: Plied Foundations RC Frame Brickwork External Skin SFS/ Blockwork Inner Skin Stud walls internally Plastered Carpet/Vinyl MVHR Typical Electrical Installations Balconies Flat Roofs Attenuation Tank Services Essential attributes:- Strong Health and Safety knowledge Excellent Management skills Excellent Client facing skills Programme and problem solving skills Excellent competitive salary plus benefits.
Our client is looking for an experienced Contract Manager to lead the delivery of social housing planned works. As Contract Manager, you will oversee contract delivery, leading a team of Site Managers and operational staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities
22/04/2026
Full time
Our client is looking for an experienced Contract Manager to lead the delivery of social housing planned works. As Contract Manager, you will oversee contract delivery, leading a team of Site Managers and operational staff across multiple workstreams. Client Details Our client is a leading property services contractor with a proven track record of delivering high quality works across the social housing sector. With a focus on planned refurbishments, the business partners with housing associations and local authorities to improve homes and communities across the UK. Description Lead and manage Site Managers and operational teams delivering planned maintenance works Oversee kitchen and bathroom refurbishment programmes within social housing properties Ensure contracts are delivered on time, within budget, and in line with quality expectations Monitor performance against KPIs, driving continuous improvement Build and maintain strong relationships with clients, residents, and stakeholders Ensure full compliance with health & safety regulations and company procedures Manage programme planning, resource allocation, and subcontractor performance Contribute to commercial performance, including cost control and value optimisation Profile Proven experience in a Contract Manager/Site Manager role within social housing or planned maintenance Strong track record delivering kitchen and bathroom refurbishment programmes Experience managing site teams and operational staff Proven leadership, communication, and management skills Strong understanding of health & safety and compliance requirements Job Offer 55k- 60k base salary 6,500 car allowance or company car Approximately 15% in annual bonus 5% employer pension contribution 26 days AL plus bank holidays Private healthcare benefits Clear progression path / opportunities
We're recruiting an experienced Housing Manager to join a local authority on a 12-month contract, stepping into a key leadership position within the housing service. This is an urgent requirement due to a departing manager and offers the opportunity to take ownership of a high-performing team, managing both operational delivery and strategic oversight across housing management functions. This is a community-based role with a strong on-site presence. The Role Lead and manage housing management services across tenancy, estates and resident services, ensuring effective and compliant service delivery. Manage complex tenancy issues including escalations, breaches, ASB cases and enforcement action in line with legislation and policy. Handle formal complaints and ensure timely, professional and customer-focused responses. Provide day-to-day leadership, guidance and support to frontline housing staff, driving performance and consistency. Oversee rent collection and income-related activity, supporting teams to manage arrears effectively. Manage estates services including grounds maintenance and contractor performance. Develop, manage and monitor Service Level Agreements and contracts to drive service improvement. Lead on tenancy fraud investigations and ensure appropriate action is taken. Monitor service performance, identify areas for improvement and implement solutions to enhance delivery. Ensure all services are delivered in line with organisational objectives, housing legislation and best practice. Key Requirements Strong experience within housing management at a senior or managerial level. Proven experience managing complex tenancy issues, ASB and complaints. Ability to operate both strategically and operationally within a housing service. Strong leadership skills with experience supporting and developing teams. Excellent communication and stakeholder management skills. Experience managing estates services and contractor performance. Experience developing and managing SLAs and driving service improvements. Full UK driving licence and access to a vehicle. CIH Level 4 (or equivalent) or demonstrable equivalent experience. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Managers, Housing Officers and Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
22/04/2026
Contract
We're recruiting an experienced Housing Manager to join a local authority on a 12-month contract, stepping into a key leadership position within the housing service. This is an urgent requirement due to a departing manager and offers the opportunity to take ownership of a high-performing team, managing both operational delivery and strategic oversight across housing management functions. This is a community-based role with a strong on-site presence. The Role Lead and manage housing management services across tenancy, estates and resident services, ensuring effective and compliant service delivery. Manage complex tenancy issues including escalations, breaches, ASB cases and enforcement action in line with legislation and policy. Handle formal complaints and ensure timely, professional and customer-focused responses. Provide day-to-day leadership, guidance and support to frontline housing staff, driving performance and consistency. Oversee rent collection and income-related activity, supporting teams to manage arrears effectively. Manage estates services including grounds maintenance and contractor performance. Develop, manage and monitor Service Level Agreements and contracts to drive service improvement. Lead on tenancy fraud investigations and ensure appropriate action is taken. Monitor service performance, identify areas for improvement and implement solutions to enhance delivery. Ensure all services are delivered in line with organisational objectives, housing legislation and best practice. Key Requirements Strong experience within housing management at a senior or managerial level. Proven experience managing complex tenancy issues, ASB and complaints. Ability to operate both strategically and operationally within a housing service. Strong leadership skills with experience supporting and developing teams. Excellent communication and stakeholder management skills. Experience managing estates services and contractor performance. Experience developing and managing SLAs and driving service improvements. Full UK driving licence and access to a vehicle. CIH Level 4 (or equivalent) or demonstrable equivalent experience. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Housing Managers, Housing Officers and Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on(phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
The role is to strategically manage a number of high value contracts within the Home Maintenance Services department, predominantly our Stores and Fleets contracts, to support the delivery of an efficient and customer focused home maintenance and compliance services. Client Details My client is one of the leading housing providers in the West Midlands providing over 11000 properties in local authority areas such as Walsall, Telford, Wolverhampton, Worcestershire and Staffordshire amongst others. Description Strategically manage a number of high value contracts, namely the Stores, Fleet and Waste provisions. Ensure contracts are managed and delivered in line with overall business goals and objectives and our wider Corporate Plan. Lead and deliver on operational measurements that support strategic goals, ensuring that the department has adequate information and analysis to support and deliver strong performance management. Lead the development and management of Stores, Fleet and Waste provision, using a robust partnering relationship to provide the service required by our maintenance and compliance services by making available the highest level of quality products and services. Lead in procuring new contracts with direct technical and operational support from the procurement function. Lead on the development of solutions, which drive business effectiveness, improve services, increase efficiency and value for money. Ensure that external contract providers meet KPI's and that contracts are effectively monitored, managed and challenged. Ensure set performance measures are in line with strategy and a Corporate Plan. Ensure value for money, business benefits are realised and satisfy all legal and environmental requirements. Prepare and deliver reports, presentations and ad hoc information to the Executive, Board, Committees and colleagues as required. Profile Recent and relevant experience of high value (c 3- 5mil) contracts management, including managing multiple contracts at one time. Thorough commercial understanding and the ability to plan and forecast demand. Experience of leading and developing a team. Proficient in developing and identifying efficiencies and improvements. Strong contract management skills, with the ability to act assertively and challenge performance, when necessary. A legal understanding of contractual agreements. Experience of contract procurement and tendering, including knowledge of the Procurement Act. Excellent relational skills, able to build and maintain beneficial partnerships with key stakeholders, both internal and external. Excellent organisational and leadership skills. Strong communication skills with the ability to appropriately make challenges. Strong interpersonal skills with the ability to negotiate. Excellent written and verbal communication skills. Public Sector experience is desirable. Job Offer Compeittive salary Agile working Initial 12 Month contract with potential to become permanent
22/04/2026
Contract
The role is to strategically manage a number of high value contracts within the Home Maintenance Services department, predominantly our Stores and Fleets contracts, to support the delivery of an efficient and customer focused home maintenance and compliance services. Client Details My client is one of the leading housing providers in the West Midlands providing over 11000 properties in local authority areas such as Walsall, Telford, Wolverhampton, Worcestershire and Staffordshire amongst others. Description Strategically manage a number of high value contracts, namely the Stores, Fleet and Waste provisions. Ensure contracts are managed and delivered in line with overall business goals and objectives and our wider Corporate Plan. Lead and deliver on operational measurements that support strategic goals, ensuring that the department has adequate information and analysis to support and deliver strong performance management. Lead the development and management of Stores, Fleet and Waste provision, using a robust partnering relationship to provide the service required by our maintenance and compliance services by making available the highest level of quality products and services. Lead in procuring new contracts with direct technical and operational support from the procurement function. Lead on the development of solutions, which drive business effectiveness, improve services, increase efficiency and value for money. Ensure that external contract providers meet KPI's and that contracts are effectively monitored, managed and challenged. Ensure set performance measures are in line with strategy and a Corporate Plan. Ensure value for money, business benefits are realised and satisfy all legal and environmental requirements. Prepare and deliver reports, presentations and ad hoc information to the Executive, Board, Committees and colleagues as required. Profile Recent and relevant experience of high value (c 3- 5mil) contracts management, including managing multiple contracts at one time. Thorough commercial understanding and the ability to plan and forecast demand. Experience of leading and developing a team. Proficient in developing and identifying efficiencies and improvements. Strong contract management skills, with the ability to act assertively and challenge performance, when necessary. A legal understanding of contractual agreements. Experience of contract procurement and tendering, including knowledge of the Procurement Act. Excellent relational skills, able to build and maintain beneficial partnerships with key stakeholders, both internal and external. Excellent organisational and leadership skills. Strong communication skills with the ability to appropriately make challenges. Strong interpersonal skills with the ability to negotiate. Excellent written and verbal communication skills. Public Sector experience is desirable. Job Offer Compeittive salary Agile working Initial 12 Month contract with potential to become permanent
Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV
22/04/2026
Full time
Are you passionate about Building Safety within the Social Housing Sector? My client has an immediate opportunity for an experienced Building Safety Manager to join their team on a permanent basis. This position is primarily remote based with expectance to be in London twice per month and attendance to areas in the Southwest bi-monthly. The Building Safety Team will be the first point of contact for all fire and structural safety enquiries in relation to the organisations higher risk buildings. Responsibilities: Lead a team of a Building Safety Team Leader and an Officer, responsible for daily oversight of HRBs, reporting on compliance and providing advice and guidance to colleagues and residents on building safety matters. Management of building safety controls, processes, and procedures are the responsibility of many different stakeholders within the business. Ensure that the organisations responsibilities in relation to their higher-risk buildings (HRBs) are effectively coordinated and carried out and evidenced through the building safety cases. Support the duty holder in respect of fire and building safety to ensure they meet their current and anticipated regulatory obligations (including monitoring the regulatory environment and learning from best practice). Liaise with external agencies and other housing providers to keep abreast of good practice. Represent the organisation with external partners and stakeholders including Local Authorities, HSE, MHCLG, Fire and Rescue Authorities etc. Develop strong and effective relationships and promote building safety within the organisation to ensure that all activities contribute to improved resident safety. Support the Growth and Assurance Directorate with relevant information required by the Regulator Oversee the management of the Mandatory Occurrence Reporting System and the management of customer building safety related complaints in HRBs. Ensure the Director of Health, Safety and Property Compliance is made fully aware of any potential Mandatory Occurrences. Compile BSCs for all HRBs including the documentation of building specific safety management systems and risk assessments. Act as the main point of contact for colleagues, customers and stakeholders on matters of fire and building safety in relation to HRBs. Develop plans with operational teams for the delivery of fire and building safety work on HRBs including any further investigations or interim measures as required. Develop procedures for the management of relationships with third party Accountable Persons and the monitoring of their building safety and compliance obligations. Work with Development and Asset Management colleagues to establish processes and procedures to manage the digital record from handover, throughout occupation phase, and develop and maintain the golden thread of information. Review and sign off all relevant handover information prior to occupation. Requirements: Educated to degree level or equivalent and\or suitable experience in a related technical role. Educated to at least level 4 in a fire safety management or asset compliance discipline. (e.g., hold an advanced fire management diploma or equivalent, NEBOSH Fire certificate or equivalent). Evidence of specialist training and experience, membership of a professional body, or certification by a third-party certification body. Extensive knowledge of statutory and regulatory requirements for building services and safety, particularly in HRBs. To apply, please attach a copy of your CV
We're recruiting an experienced Complaints Officer (Housing) to join a busy local authority housing service, focusing specifically on Stage 2 complaints. This is a key role responsible for handling complex escalated complaints, ensuring robust investigations and delivering high-quality responses in line with the Housing Ombudsman Complaint Handling Code. This role requires someone confident working across multiple housing services, challenging responses, and driving service improvement through effective complaint resolution. Remote working will offered to the right candidate. The Role Lead on Stage 2 complaints across housing services, carrying out thorough and independent investigations Review Stage 1 complaint responses, identifying gaps, inconsistencies and areas for escalation Draft clear, detailed and high-quality Stage 2 responses in line with the Housing Ombudsman Complaint Handling Code Liaise with internal service areas to gather evidence, challenge responses and ensure accountability Manage complex complaints across housing management, repairs, ASB and tenancy services Identify trends, recurring issues and service failures, making recommendations for improvement Support responses to Housing Ombudsman enquiries and determinations Maintain accurate records and ensure compliance with internal processes and statutory requirements Work with managers to embed learning from complaints into service delivery Contribute to reporting, audits and performance monitoring of complaints handling Key Requirements Experience handling Stage 2 complaints within a housing or local authority setting Strong knowledge of the Housing Ombudsman Complaint Handling Code Experience investigating complex complaints and producing detailed written responses Good understanding of housing services including tenancy, repairs, ASB or housing management Excellent written and verbal communication skills Ability to manage a high-volume caseload and work to tight deadlines Strong organisational skills and attention to detail Experience using housing systems or CRM platforms What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Complaints Officers, Housing Officers and Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
22/04/2026
Contract
We're recruiting an experienced Complaints Officer (Housing) to join a busy local authority housing service, focusing specifically on Stage 2 complaints. This is a key role responsible for handling complex escalated complaints, ensuring robust investigations and delivering high-quality responses in line with the Housing Ombudsman Complaint Handling Code. This role requires someone confident working across multiple housing services, challenging responses, and driving service improvement through effective complaint resolution. Remote working will offered to the right candidate. The Role Lead on Stage 2 complaints across housing services, carrying out thorough and independent investigations Review Stage 1 complaint responses, identifying gaps, inconsistencies and areas for escalation Draft clear, detailed and high-quality Stage 2 responses in line with the Housing Ombudsman Complaint Handling Code Liaise with internal service areas to gather evidence, challenge responses and ensure accountability Manage complex complaints across housing management, repairs, ASB and tenancy services Identify trends, recurring issues and service failures, making recommendations for improvement Support responses to Housing Ombudsman enquiries and determinations Maintain accurate records and ensure compliance with internal processes and statutory requirements Work with managers to embed learning from complaints into service delivery Contribute to reporting, audits and performance monitoring of complaints handling Key Requirements Experience handling Stage 2 complaints within a housing or local authority setting Strong knowledge of the Housing Ombudsman Complaint Handling Code Experience investigating complex complaints and producing detailed written responses Good understanding of housing services including tenancy, repairs, ASB or housing management Excellent written and verbal communication skills Ability to manage a high-volume caseload and work to tight deadlines Strong organisational skills and attention to detail Experience using housing systems or CRM platforms What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Complaints Officers, Housing Officers and Housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
MMP Consultancy is seeking a Senior Building Surveyor on behalf of a Local Authority based in Hampshire. This is a 3-month ongoing role with a rate of 47ph over a 37 hour working week. The successful candidate will take a lead role within the Property Services team, overseeing surveying activity across either housing or non-housing assets, with the potential to manage up to five direct reports. This is a senior position with responsibility for project delivery, compliance, asset condition, repairs, and contractor management within a busy local authority environment. Responsibilities: Lead the surveying function for housing and/or non-housing assets Manage and develop a team of Building Surveyors, allocating workloads and supporting training and development Undertake and oversee stock condition, dilapidation, and compliance surveys Diagnose defects and prepare scopes of work, specifications, and cost estimates Act as Contract Administrator using JCT and NEC forms of contract Manage planned and reactive maintenance projects, typically valued between 50,000 and 1m+ Oversee repairs and maintenance programmes, ensuring accurate stock data is maintained Support the development of planned maintenance programmes and cyclical works Manage contractor performance, procurement, tendering, and contract compliance Ensure compliance with all relevant legislation including Building Regulations, CDM, fire safety, asbestos, gas, electrical safety, and the Housing Act Manage budgets, cost control, valuations, variations, and final accounts Liaise with residents, leaseholders, councillors, internal stakeholders, and external partners Handle complaints effectively and professionally, ensuring positive outcomes Support and deputise for the Property Services Manager as required Requirements: Degree or HNC-level qualification in Building Surveying or a construction-related discipline Ideally RICS or CIOB membership (or working towards) Demonstrable experience within a local authority or housing environment Strong working knowledge of JCT and NEC contracts Proven experience of managing contractors, procurement, and tendering processes Sound knowledge of building pathology, construction technology, and asset management Strong understanding of building legislation, contract law, and health & safety regulations Experience managing and motivating surveying teams Proven ability to manage multiple priorities with a proactive, "can-do" approach Demonstrable success in complaint handling and stakeholder management Confident IT skills, including Microsoft Word and Excel, and asset management systems Full UK driving licence and access to a vehicle for work purposes
22/04/2026
Seasonal
MMP Consultancy is seeking a Senior Building Surveyor on behalf of a Local Authority based in Hampshire. This is a 3-month ongoing role with a rate of 47ph over a 37 hour working week. The successful candidate will take a lead role within the Property Services team, overseeing surveying activity across either housing or non-housing assets, with the potential to manage up to five direct reports. This is a senior position with responsibility for project delivery, compliance, asset condition, repairs, and contractor management within a busy local authority environment. Responsibilities: Lead the surveying function for housing and/or non-housing assets Manage and develop a team of Building Surveyors, allocating workloads and supporting training and development Undertake and oversee stock condition, dilapidation, and compliance surveys Diagnose defects and prepare scopes of work, specifications, and cost estimates Act as Contract Administrator using JCT and NEC forms of contract Manage planned and reactive maintenance projects, typically valued between 50,000 and 1m+ Oversee repairs and maintenance programmes, ensuring accurate stock data is maintained Support the development of planned maintenance programmes and cyclical works Manage contractor performance, procurement, tendering, and contract compliance Ensure compliance with all relevant legislation including Building Regulations, CDM, fire safety, asbestos, gas, electrical safety, and the Housing Act Manage budgets, cost control, valuations, variations, and final accounts Liaise with residents, leaseholders, councillors, internal stakeholders, and external partners Handle complaints effectively and professionally, ensuring positive outcomes Support and deputise for the Property Services Manager as required Requirements: Degree or HNC-level qualification in Building Surveying or a construction-related discipline Ideally RICS or CIOB membership (or working towards) Demonstrable experience within a local authority or housing environment Strong working knowledge of JCT and NEC contracts Proven experience of managing contractors, procurement, and tendering processes Sound knowledge of building pathology, construction technology, and asset management Strong understanding of building legislation, contract law, and health & safety regulations Experience managing and motivating surveying teams Proven ability to manage multiple priorities with a proactive, "can-do" approach Demonstrable success in complaint handling and stakeholder management Confident IT skills, including Microsoft Word and Excel, and asset management systems Full UK driving licence and access to a vehicle for work purposes
Stock Condition Surveyor (HHSRS Qualified) Local Authority - South Coast (Hampshire) £35 per hour - Inside IR35 Full-time Temporary (approx. 6 months) ASAP start A Local Authority on the south coast is seeking experienced Stock Condition Surveyors to support its Housing Revenue Account (HRA) programme, covering a housing stock of just over 3,000 homes of mixed age, type and construction. This is a key temporary appointment within the Property Services team, supporting a high-priority programme to complete outstanding stock condition surveys across the borough. The role sits within a small, close-knit and supportive team of surveyors and technical staff. The Role You will be responsible for carrying out detailed stock condition surveys across occupied and void residential properties, ensuring accurate and consistent recording of building condition data using digital systems. The outputs will directly inform asset management planning, investment decisions, and compliance reporting. The role requires strong technical building surveying knowledge, confidence working independently, and the ability to manage a varied workload across a compact geographic area where most properties are within a short travel distance. Key Requirements HHSRS qualification (essential) Proven experience in stock condition surveying or residential building surveying Strong understanding of housing maintenance, defects, and building pathology Competent use of digital surveying tools and data capture systems Ability to work accurately, independently, and to deadlines Full UK driving licence preferred Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
22/04/2026
Contract
Stock Condition Surveyor (HHSRS Qualified) Local Authority - South Coast (Hampshire) £35 per hour - Inside IR35 Full-time Temporary (approx. 6 months) ASAP start A Local Authority on the south coast is seeking experienced Stock Condition Surveyors to support its Housing Revenue Account (HRA) programme, covering a housing stock of just over 3,000 homes of mixed age, type and construction. This is a key temporary appointment within the Property Services team, supporting a high-priority programme to complete outstanding stock condition surveys across the borough. The role sits within a small, close-knit and supportive team of surveyors and technical staff. The Role You will be responsible for carrying out detailed stock condition surveys across occupied and void residential properties, ensuring accurate and consistent recording of building condition data using digital systems. The outputs will directly inform asset management planning, investment decisions, and compliance reporting. The role requires strong technical building surveying knowledge, confidence working independently, and the ability to manage a varied workload across a compact geographic area where most properties are within a short travel distance. Key Requirements HHSRS qualification (essential) Proven experience in stock condition surveying or residential building surveying Strong understanding of housing maintenance, defects, and building pathology Competent use of digital surveying tools and data capture systems Ability to work accurately, independently, and to deadlines Full UK driving licence preferred Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
The role sits within the Building Safety Team and works in close collaboration with internal enforcement officers to support the delivery of the Private Sector Building Safety Programme. The programme is designed to identify high and medium rise private residential buildings in Southwark which may have unsafe cladding or other fire safety defects. Working in partnership with the Ministry of Housing, Communities and Local Government (MHCLG), the Building Safety Programme supports building owners in taking immediate steps to safeguard residents and in making informed decisions regarding interim measures and remedial works. The post holder is responsible for collecting and reviewing external wall systems (EWS) data, specifically focussing on those with combustible cladding. The aim is to ensure that risks of unsafe cladding and any other identified fire safety deficiencies are evaluated and addressed appropriately. Key Responsibilities: Interim Building Safety Manager Undertake initial desktop review of privately owned high and medium rise residential buildings within the Borough. Develop a risk-based inspection programme of medium and high-rise residential buildings, collect data on external wall systems (EWS) and contact details of the building proprietors. Review EWS data, FRAEW reports, and other associated documents, categorise buildings based on risk levels and refer further action on buildings with suspected unsafe cladding, including any other identified fire safety deficiencies, to the internal enforcement team specifying their risk priority rating. Engage with proprietors of buildings with suspected unsafe cladding to obtain additional information on cladding materials, Interim fire safety measures, remediation funding and remediation works timelines. Review Building Safety Fund and Cladding Safety Scheme data on remediation funding and identify any 'missing' buildings. Develop effective working relationships with the local Fire and Rescue Service, MHCLG and other stakeholders to obtain and share data on buildings with unsafe cladding. Attend to enquiries from building proprietors, local councillors and other stakeholders in a timely and professional manner. Work collaboratively with the internal enforcement team to support investigations, inspections, and enforcement actions where necessary. Contribute to continuous improvement initiatives, including team processes, data maintenance, KPI reporting, team meetings and other operational activities. Attend to any other duties as required by the Senior Management, in line with the objectives of the Building Safety Programme. Working pattern: Interim Building Safety Manager The work pattern involves spending three days out on-site undertaking building inspections and two days in the office for reporting and administrative tasks. Qualifications/experience Interim Building Safety Manager A bachelor's degree or equivalent certificate in Building Surveying or a related field is required. 5 years' experience in Building Safety/Fire Safety/ Building Surveying Experience of undertaking HHSRS Surveys. Knowledge of key legislation and guidance including the Building Regulations 2010, Housing Act 2004, Building Safety Act 2022, the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021, and the Fire Safety (England) Regulations 2022. Familiarity with fire safety design principles for high-rise residential buildings and external wall systems. Excellent written and oral communication skills. Good IT skills.
22/04/2026
Contract
The role sits within the Building Safety Team and works in close collaboration with internal enforcement officers to support the delivery of the Private Sector Building Safety Programme. The programme is designed to identify high and medium rise private residential buildings in Southwark which may have unsafe cladding or other fire safety defects. Working in partnership with the Ministry of Housing, Communities and Local Government (MHCLG), the Building Safety Programme supports building owners in taking immediate steps to safeguard residents and in making informed decisions regarding interim measures and remedial works. The post holder is responsible for collecting and reviewing external wall systems (EWS) data, specifically focussing on those with combustible cladding. The aim is to ensure that risks of unsafe cladding and any other identified fire safety deficiencies are evaluated and addressed appropriately. Key Responsibilities: Interim Building Safety Manager Undertake initial desktop review of privately owned high and medium rise residential buildings within the Borough. Develop a risk-based inspection programme of medium and high-rise residential buildings, collect data on external wall systems (EWS) and contact details of the building proprietors. Review EWS data, FRAEW reports, and other associated documents, categorise buildings based on risk levels and refer further action on buildings with suspected unsafe cladding, including any other identified fire safety deficiencies, to the internal enforcement team specifying their risk priority rating. Engage with proprietors of buildings with suspected unsafe cladding to obtain additional information on cladding materials, Interim fire safety measures, remediation funding and remediation works timelines. Review Building Safety Fund and Cladding Safety Scheme data on remediation funding and identify any 'missing' buildings. Develop effective working relationships with the local Fire and Rescue Service, MHCLG and other stakeholders to obtain and share data on buildings with unsafe cladding. Attend to enquiries from building proprietors, local councillors and other stakeholders in a timely and professional manner. Work collaboratively with the internal enforcement team to support investigations, inspections, and enforcement actions where necessary. Contribute to continuous improvement initiatives, including team processes, data maintenance, KPI reporting, team meetings and other operational activities. Attend to any other duties as required by the Senior Management, in line with the objectives of the Building Safety Programme. Working pattern: Interim Building Safety Manager The work pattern involves spending three days out on-site undertaking building inspections and two days in the office for reporting and administrative tasks. Qualifications/experience Interim Building Safety Manager A bachelor's degree or equivalent certificate in Building Surveying or a related field is required. 5 years' experience in Building Safety/Fire Safety/ Building Surveying Experience of undertaking HHSRS Surveys. Knowledge of key legislation and guidance including the Building Regulations 2010, Housing Act 2004, Building Safety Act 2022, the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021, and the Fire Safety (England) Regulations 2022. Familiarity with fire safety design principles for high-rise residential buildings and external wall systems. Excellent written and oral communication skills. Good IT skills.
Graduate Housing Officer Location: Sheffield Salary: £24,907 You will support the Neighbourhood Services Manager by helping deliver high-quality housing services and contributing to strong, sustainable communities. You'll assist with key housing management tasks such as rent arrears, allocations, anti-social behaviour, and neighbourhood upkeep. As you grow, you'll take responsibility for your own patch and work toward ambitious personal and professional goals. What you'll be doing as a Housing Officer Graduate Gain experience and understand a broad range of roles across your region and elsewhere including head office and in other departments, this may require you to travel and at times overnight stays in various locations. Encouraging customers to manage their rent independently and provide advice about the ways they can access financial help they might be entitled Supporting customers to move into their new home including advertising the empty property, shortlisting potential new customers, liaising with repair colleagues to ensure the home is ready and providing guidance to the new customer in ensuring they have a successful start to their new tenancy Having a regular presence within our communities to ensure our properties, blocks, schemes and streets are safe and attractive places to live. This will include monitoring the performance of our contractors and encouraging customers to take responsibility for their own behaviours when appropriate Providing advice, guidance and effective resolutions to customer queries with a focus on getting it 'right first time' Signposting customers to other local and national services that can provide support with health, wellbeing, financial advice, digital inclusion and employment support. Developing strong partnerships with a range of partners and work collaboratively with other agencies to prevent anti-social behaviour Providing project management support for a range of regional and corporate projects including Service Improvement Groups Assisting in the data and evidence gathering to ensure we can respond appropriately to customer complaints with a focus on providing fair resolution and ensuring we learn when things have gone wrong Representing our client in a professional manner with integrity, inclusivity and respect for diversity Treating customers and colleagues with respect and empathy Working 35 hours per week and having a flexible approach to work What you'll need A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area GCSE maths and English or equivalent at grade C/4 or above A clean UK driving licence and access to a car would be desirable Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service Excellent written and verbal communication skills Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time Keen eye for detail and good organisational skills Competent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop Commitment to completing all parts of the training programme Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular our clients Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy How we support you and your career at our client . A fully accredited qualification to aid in your development Full equipment to help you perform best at your role Dedicated time each week for studying and learning Mentorship and line management from senior professionals A warm, inclusive team where your ideas and growth matter Access to our Growing Greatness talent programme including workshops, networks, and development activities Support from our Emerging Talent and Development Specialist which will include reviews, check-ins and the opportunity to discuss your progress Closing date: 30th April 2026 Shortlist date: 1st May 2026 Interview date: Assessment Day: Late May/ Final Stage Interview: June 2026
22/04/2026
Full time
Graduate Housing Officer Location: Sheffield Salary: £24,907 You will support the Neighbourhood Services Manager by helping deliver high-quality housing services and contributing to strong, sustainable communities. You'll assist with key housing management tasks such as rent arrears, allocations, anti-social behaviour, and neighbourhood upkeep. As you grow, you'll take responsibility for your own patch and work toward ambitious personal and professional goals. What you'll be doing as a Housing Officer Graduate Gain experience and understand a broad range of roles across your region and elsewhere including head office and in other departments, this may require you to travel and at times overnight stays in various locations. Encouraging customers to manage their rent independently and provide advice about the ways they can access financial help they might be entitled Supporting customers to move into their new home including advertising the empty property, shortlisting potential new customers, liaising with repair colleagues to ensure the home is ready and providing guidance to the new customer in ensuring they have a successful start to their new tenancy Having a regular presence within our communities to ensure our properties, blocks, schemes and streets are safe and attractive places to live. This will include monitoring the performance of our contractors and encouraging customers to take responsibility for their own behaviours when appropriate Providing advice, guidance and effective resolutions to customer queries with a focus on getting it 'right first time' Signposting customers to other local and national services that can provide support with health, wellbeing, financial advice, digital inclusion and employment support. Developing strong partnerships with a range of partners and work collaboratively with other agencies to prevent anti-social behaviour Providing project management support for a range of regional and corporate projects including Service Improvement Groups Assisting in the data and evidence gathering to ensure we can respond appropriately to customer complaints with a focus on providing fair resolution and ensuring we learn when things have gone wrong Representing our client in a professional manner with integrity, inclusivity and respect for diversity Treating customers and colleagues with respect and empathy Working 35 hours per week and having a flexible approach to work What you'll need A minimum 2:2 achieved in the past 3 years, ideally within a relevant subject area GCSE maths and English or equivalent at grade C/4 or above A clean UK driving licence and access to a car would be desirable Experience of working in a customer focused environment, with a proven ability of delivering a high standard of customer service Excellent written and verbal communication skills Ability to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time Keen eye for detail and good organisational skills Competent level of ICT skills including the full range of Microsoft applications and the ability to use technology such as a mobile phone, tablet and laptop Commitment to completing all parts of the training programme Commitment to observe and comply with all policies / procedures / working practices / regulations and in particular our clients Equality and Diversity Policy, Health and Safety Policy and Safeguarding Policy How we support you and your career at our client . A fully accredited qualification to aid in your development Full equipment to help you perform best at your role Dedicated time each week for studying and learning Mentorship and line management from senior professionals A warm, inclusive team where your ideas and growth matter Access to our Growing Greatness talent programme including workshops, networks, and development activities Support from our Emerging Talent and Development Specialist which will include reviews, check-ins and the opportunity to discuss your progress Closing date: 30th April 2026 Shortlist date: 1st May 2026 Interview date: Assessment Day: Late May/ Final Stage Interview: June 2026
Job Title: Quantity Surveyor Sector: Building Refurbishment / Social Housing Retrofit Salary: £50k - £59k + £4k Car Allowance + Package Location: Greater Manchester & North West Sites Duration: Permanent Start Date: ASAP The Company We are representing a well-established regional contractor specialising in building refurbishment and social housing retrofit projects across the North West. The business has built a strong reputation for delivering high-quality schemes within occupied environments, working closely with local authorities and housing associations. Due to continued growth and a strong pipeline of secured work, they are now seeking an experienced Quantity Surveyor to join their Commercial team. The Role This is a permanent opportunity offering long-term stability and career progression within a growing contractor. You will be responsible for the commercial management of multiple refurbishment and retrofit schemes, ensuring projects are delivered efficiently and profitably. Working closely with the Commercial Manager and operational teams, you will take ownership of project finances, subcontractor management and contractual matters across live sites. Key Responsibilities include: Preparation and submission of valuations and applications for payment Cost value reconciliation and commercial reporting Management of subcontractor procurement, accounts and payments Valuation and agreement of variations and compensation events Preparation and negotiation of final accounts Liaising with clients, consultants and supply chain on commercial matters Submission of extension of time applications and loss and expense claims Supporting pre-construction with tender pricing when required Contract administration in line with project requirements Providing commercial support and guidance to site teams Risk management, analysis and mitigation Dispute avoidance and resolution About You To succeed in this role, you will be an experienced Quantity Surveyor with a strong background in building refurbishment and social housing retrofit projects. You will be confident working within live/occupied environments and managing multiple schemes simultaneously. Proven experience as a Quantity Surveyor within refurbishment or retrofit projects Strong knowledge of social housing and working within occupied properties Good understanding of commercial processes and contract management (NEC and/or JCT) Excellent communication and negotiation skills Highly organised with the ability to manage multiple projects Strong attention to detail and commercial awareness Proficient in Microsoft Word and Excel Proactive, professional and solutions-focused approach Apply & Reward This is an excellent opportunity to join a secure and growing contractor with a strong pipeline of social housing and refurbishment work. A competitive salary and package is on offer, along with long-term career progression. Excellent benefits package including: Mon - Thurs 08:00 - 16:30 / Early Finish Friday 3:30 (Flexi Time) Working From Home Flexibility 26 Days holiday + Bank Holidays + Extra day per year of employment Max 31 standard days Bupa Health Care Up To 7.5% Employer Pension Contribution To learn more, contact Carl Bennion on (phone number removed) between 7:00 AM - 7:00 PM for a confidential conversation, or click Apply Now to submit your CV. Don't forget to follow PRG on social media for live vacancies, candidate rewards, events, competitions and construction news via our website. By applying to Precision Recruitment Group Ltd, you consent to the processing of your personal data as outlined in our GDPR policy, which will be provided upon registration.
22/04/2026
Full time
Job Title: Quantity Surveyor Sector: Building Refurbishment / Social Housing Retrofit Salary: £50k - £59k + £4k Car Allowance + Package Location: Greater Manchester & North West Sites Duration: Permanent Start Date: ASAP The Company We are representing a well-established regional contractor specialising in building refurbishment and social housing retrofit projects across the North West. The business has built a strong reputation for delivering high-quality schemes within occupied environments, working closely with local authorities and housing associations. Due to continued growth and a strong pipeline of secured work, they are now seeking an experienced Quantity Surveyor to join their Commercial team. The Role This is a permanent opportunity offering long-term stability and career progression within a growing contractor. You will be responsible for the commercial management of multiple refurbishment and retrofit schemes, ensuring projects are delivered efficiently and profitably. Working closely with the Commercial Manager and operational teams, you will take ownership of project finances, subcontractor management and contractual matters across live sites. Key Responsibilities include: Preparation and submission of valuations and applications for payment Cost value reconciliation and commercial reporting Management of subcontractor procurement, accounts and payments Valuation and agreement of variations and compensation events Preparation and negotiation of final accounts Liaising with clients, consultants and supply chain on commercial matters Submission of extension of time applications and loss and expense claims Supporting pre-construction with tender pricing when required Contract administration in line with project requirements Providing commercial support and guidance to site teams Risk management, analysis and mitigation Dispute avoidance and resolution About You To succeed in this role, you will be an experienced Quantity Surveyor with a strong background in building refurbishment and social housing retrofit projects. You will be confident working within live/occupied environments and managing multiple schemes simultaneously. Proven experience as a Quantity Surveyor within refurbishment or retrofit projects Strong knowledge of social housing and working within occupied properties Good understanding of commercial processes and contract management (NEC and/or JCT) Excellent communication and negotiation skills Highly organised with the ability to manage multiple projects Strong attention to detail and commercial awareness Proficient in Microsoft Word and Excel Proactive, professional and solutions-focused approach Apply & Reward This is an excellent opportunity to join a secure and growing contractor with a strong pipeline of social housing and refurbishment work. A competitive salary and package is on offer, along with long-term career progression. Excellent benefits package including: Mon - Thurs 08:00 - 16:30 / Early Finish Friday 3:30 (Flexi Time) Working From Home Flexibility 26 Days holiday + Bank Holidays + Extra day per year of employment Max 31 standard days Bupa Health Care Up To 7.5% Employer Pension Contribution To learn more, contact Carl Bennion on (phone number removed) between 7:00 AM - 7:00 PM for a confidential conversation, or click Apply Now to submit your CV. Don't forget to follow PRG on social media for live vacancies, candidate rewards, events, competitions and construction news via our website. By applying to Precision Recruitment Group Ltd, you consent to the processing of your personal data as outlined in our GDPR policy, which will be provided upon registration.
Tempting Recruitment
Hammersmith And Fulham, London
Are you eager to land a brand new permanent role? Our client, a busy local authority in West London, are looking for an experienced Private Sector Housing Team Manager to join their team and play a crucial role in their housing operations. Position: Private Sector Housing Team Manager Salary: £68,685 per annum Contract: Permanent Work Style: Hybrid Working Duties: Responsible for the planning, coordination and management of property licensing schemes, inspection programmes and enforcement action. Lead and direct the investigation and preparation of cases for Civil Financial Penalties, referral for prosecuting proceeding and applications for Rent Repayment Orders. Develop, create and implement up-stream working practices that seek to identify criminal landlords, unlicensed premises and bad practice. Job Requirements: Previous experience working within a local authority. At least 2 years experience within a Private Sector Housing Team Manager role or equivalent. Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health. Significant relevant experience at a managerial/ supervisory level involving both managing staff and projects in a local authority. Registration with the Environmental Health Officers Registration Board. Substantial breadth of experience in two or more major areas of Environmental Health (inspecting HMO s and enforcement) and Trading Standards. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. How to Apply: If you are interested in applying, please press the button below, send your CV to (url removed) or contact Tyrese on (phone number removed) to discuss further. To explore other exciting opportunities or learn more about our recruitment process, please visit our website
22/04/2026
Full time
Are you eager to land a brand new permanent role? Our client, a busy local authority in West London, are looking for an experienced Private Sector Housing Team Manager to join their team and play a crucial role in their housing operations. Position: Private Sector Housing Team Manager Salary: £68,685 per annum Contract: Permanent Work Style: Hybrid Working Duties: Responsible for the planning, coordination and management of property licensing schemes, inspection programmes and enforcement action. Lead and direct the investigation and preparation of cases for Civil Financial Penalties, referral for prosecuting proceeding and applications for Rent Repayment Orders. Develop, create and implement up-stream working practices that seek to identify criminal landlords, unlicensed premises and bad practice. Job Requirements: Previous experience working within a local authority. At least 2 years experience within a Private Sector Housing Team Manager role or equivalent. Degree or Diploma in Environmental Health recognised by the Chartered Institute of Environmental Health. Significant relevant experience at a managerial/ supervisory level involving both managing staff and projects in a local authority. Registration with the Environmental Health Officers Registration Board. Substantial breadth of experience in two or more major areas of Environmental Health (inspecting HMO s and enforcement) and Trading Standards. Please be advised that only candidates that have the specific skills and experiences required for this role will be shortlisted and submitted to our client for review. How to Apply: If you are interested in applying, please press the button below, send your CV to (url removed) or contact Tyrese on (phone number removed) to discuss further. To explore other exciting opportunities or learn more about our recruitment process, please visit our website
Role: Contract Manager Location: Norwich Salary: 55,000 including car allowance Contract Type: Permanent Working Hours: Full-time (flexible hours with options for remote work post-probation) Holiday Entitlement: 36 days including bank holidays Job Overview: We are seeking a Contracts Manager to join a leading social housing procurement specialist. This pivotal role involves managing client projects that have been procured through specialised frameworks, ensuring smooth operations and excellent service delivery. Key Responsibilities: Manage selected client projects, including attending contract review meetings, assisting with disputes, and reviewing KPI reports. Liaise with clients to secure future work and compile necessary documentation for contracts with suppliers. Issue detailed reports to clients to support their internal processes and decision-making. Maintain high standards of compliance and service delivery, ensuring client satisfaction and project success. Ideal Candidate Profile: Proven experience in social housing management, either with a local authority or housing association. Strong technical knowledge, particularly in compliance areas such as heating, electrical, fire safety, or maintenance of domestic buildings. Experience with JCT, ideally Measured Term Contracts, to effectively handle disputes and contractual issues. Excellent communication and interpersonal skills, capable of fostering strong client relationships. Ability to work flexibly, with a willingness to spend time in the office or on-site as required. Benefits: Competitive salary package including a car allowance. Generous holiday allowance. Flexible working hours Opportunity to be part of a growing, impactful organisation in the social housing sector. How to Apply: If you are interested in the Contracts Manager position and meet the qualifications outlined above, please submit your CV and a cover letter detailing your relevant experience. Or contact Mel
22/04/2026
Full time
Role: Contract Manager Location: Norwich Salary: 55,000 including car allowance Contract Type: Permanent Working Hours: Full-time (flexible hours with options for remote work post-probation) Holiday Entitlement: 36 days including bank holidays Job Overview: We are seeking a Contracts Manager to join a leading social housing procurement specialist. This pivotal role involves managing client projects that have been procured through specialised frameworks, ensuring smooth operations and excellent service delivery. Key Responsibilities: Manage selected client projects, including attending contract review meetings, assisting with disputes, and reviewing KPI reports. Liaise with clients to secure future work and compile necessary documentation for contracts with suppliers. Issue detailed reports to clients to support their internal processes and decision-making. Maintain high standards of compliance and service delivery, ensuring client satisfaction and project success. Ideal Candidate Profile: Proven experience in social housing management, either with a local authority or housing association. Strong technical knowledge, particularly in compliance areas such as heating, electrical, fire safety, or maintenance of domestic buildings. Experience with JCT, ideally Measured Term Contracts, to effectively handle disputes and contractual issues. Excellent communication and interpersonal skills, capable of fostering strong client relationships. Ability to work flexibly, with a willingness to spend time in the office or on-site as required. Benefits: Competitive salary package including a car allowance. Generous holiday allowance. Flexible working hours Opportunity to be part of a growing, impactful organisation in the social housing sector. How to Apply: If you are interested in the Contracts Manager position and meet the qualifications outlined above, please submit your CV and a cover letter detailing your relevant experience. Or contact Mel
Operations Manager - Social Housing Refurbishment/Planned Maintenance Orpington based 70K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Kent. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 70,000 + Car/Allowance + Benefits.
21/04/2026
Full time
Operations Manager - Social Housing Refurbishment/Planned Maintenance Orpington based 70K +C ar Allowance + Benefits We are working with a leading national contractor operating within the property services market to recruit an Operations Manager to join their highly successful team based in Kent. The Operations Manager will oversee teams delivering planned maintenance programs including kitchen and bathroom refurbs, passive fire, decarbonisation/retrofit, electrical, legal disrepair and voids contracts for housing associations, ALMOs, and local councils. We are looking for candidates with comparable experience working for a Main Contractor. This is a fantastic opportunity for an ambitious and driven Senior Contracts Manager with a determined and motivated attitude. You will be instrumental in managing the contracts and leading a team of Contract Managers, Site Manager's, Resident Liaison Officers, and subcontractors. Operations Manager Key Skills/Requirements: Ensure the delivery of the projects within the budget and time scales specified Experience as a Operations Manager delivering social housing / planned maintenance projects Focus on motivation of the workforce to deliver on time and to budget Focus on quality, customer service and deliver Driving profitability of the contract to include pricing and delivering of extra works Client and tenant satisfaction Process Management Management of the customer Have an understanding of the financials on the contract SMSTS Operations Manager Salary & Package You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 70,000 + Car/Allowance + Benefits.
