Interim Head of Fire Safety & Asbestos Daily Rate: 600 - 650 Location: Nottinghamshire (Hybrid - 2 or 3 days in the office) Job Type: Interim 6 months We are currently recruiting on behalf of a leading housing provider for a dedicated and experienced individual to join as the Head of Fire Safety & Asbestos. This interim role is crucial for ensuring safety and compliance across all operations, with a specific focus on fire safety and asbestos management. Day-to-day of the role: Oversee and manage the internal Fire Risk Assessment (FRA) and remedial processes. Ensure full compliance with all relevant statutory, regulatory, and corporate requirements related to fire safety and asbestos. Monitor and challenge the performance of contractors to ensure high standards and prompt responses in maintenance and repairs. Develop and implement a comprehensive fire safety strategy, including a replacement program for capital renewals. Manage budgets effectively, ensuring value for money and that all works are completed to the required quality. Coordinate with technical professionals and consultants to make informed commercial decisions regarding out-of-scope works. Conduct regular site visits to proactively and reactively address issues. Lead on the procurement and commercial evaluation of contracts. Review and update terms and conditions of leases and tenancy agreements to ensure uniformity in management repair liability and charging processes. Required Skills & Qualifications: Proven experience in a leadership role within fire safety and asbestos management. Strong understanding of relevant legislation and best practices in fire safety and asbestos management. Excellent managerial skills, with the ability to oversee multiple projects and ensure compliance. Strong budget management and commercial decision-making abilities. Ability to work effectively with various stakeholders, including contractors, consultants, and internal teams. Excellent communication and interpersonal skills. How to apply: If you are interested in this Head of Fire Safety & Asbestos position, please click 'apply now' to forward an up-to-date copy of your CV. Ensure to include details of your relevant experience and qualifications that make you the ideal candidate for this role. Reed is exclusively recruiting for this role.
Dec 04, 2025
Contract
Interim Head of Fire Safety & Asbestos Daily Rate: 600 - 650 Location: Nottinghamshire (Hybrid - 2 or 3 days in the office) Job Type: Interim 6 months We are currently recruiting on behalf of a leading housing provider for a dedicated and experienced individual to join as the Head of Fire Safety & Asbestos. This interim role is crucial for ensuring safety and compliance across all operations, with a specific focus on fire safety and asbestos management. Day-to-day of the role: Oversee and manage the internal Fire Risk Assessment (FRA) and remedial processes. Ensure full compliance with all relevant statutory, regulatory, and corporate requirements related to fire safety and asbestos. Monitor and challenge the performance of contractors to ensure high standards and prompt responses in maintenance and repairs. Develop and implement a comprehensive fire safety strategy, including a replacement program for capital renewals. Manage budgets effectively, ensuring value for money and that all works are completed to the required quality. Coordinate with technical professionals and consultants to make informed commercial decisions regarding out-of-scope works. Conduct regular site visits to proactively and reactively address issues. Lead on the procurement and commercial evaluation of contracts. Review and update terms and conditions of leases and tenancy agreements to ensure uniformity in management repair liability and charging processes. Required Skills & Qualifications: Proven experience in a leadership role within fire safety and asbestos management. Strong understanding of relevant legislation and best practices in fire safety and asbestos management. Excellent managerial skills, with the ability to oversee multiple projects and ensure compliance. Strong budget management and commercial decision-making abilities. Ability to work effectively with various stakeholders, including contractors, consultants, and internal teams. Excellent communication and interpersonal skills. How to apply: If you are interested in this Head of Fire Safety & Asbestos position, please click 'apply now' to forward an up-to-date copy of your CV. Ensure to include details of your relevant experience and qualifications that make you the ideal candidate for this role. Reed is exclusively recruiting for this role.
One of my Local Authority clients based in South Essex is looking for 2 Repairs Surveyor on an interim basis for 6 months, working in the office for 3 days per week and working from home 2 days a week. Main Responsibilities To carry out pre-inspection of repairs to tenanted/void and leasehold properties within defined timescales, set targets, schedule repairs and raise orders. To monitor repairs in tenanted/void and leasehold properties including liaising with the contractor where necessary in respect of progress and variations. To post inspect completed repairs to tenanted/void and leasehold properties to ensure work is satisfactory and to required standard and authorise charges/variations. To undertake technical surveys on the housing stock, including leasehold flats, to identify and make accurate diagnosis of complex repairs, including specifying materials, work content trades and place the work with suitable contractor, managing the project/programme to produce solutions that can be over a prolonged period. Undertake 100% post inspections of works completed for exclusions by the partnering contractors on a monthly basis, ensuring that works have been carried out to the correct quality and standard required. Key skills and experience required: Experience and knowledge of the building maintenance industry including relevant experience in the inspection of domestic property and the remedy of maintenance problems Experience of monitoring programmes and budgets Extensive knowledge of Health & Safety legislation, including CDM regulations and Housing Health and Safety Rating System (HHSRS) Makes prompt, clear decisions which may involve tough choices or considered risks Takes responsibility for actions, projects and people Experience of developing and sustaining effective working relationships and communications, both internally and externally, with the ability to explain complex information verbally and in writing to tenants, council officers/managers at all levels
Nov 28, 2025
Contract
One of my Local Authority clients based in South Essex is looking for 2 Repairs Surveyor on an interim basis for 6 months, working in the office for 3 days per week and working from home 2 days a week. Main Responsibilities To carry out pre-inspection of repairs to tenanted/void and leasehold properties within defined timescales, set targets, schedule repairs and raise orders. To monitor repairs in tenanted/void and leasehold properties including liaising with the contractor where necessary in respect of progress and variations. To post inspect completed repairs to tenanted/void and leasehold properties to ensure work is satisfactory and to required standard and authorise charges/variations. To undertake technical surveys on the housing stock, including leasehold flats, to identify and make accurate diagnosis of complex repairs, including specifying materials, work content trades and place the work with suitable contractor, managing the project/programme to produce solutions that can be over a prolonged period. Undertake 100% post inspections of works completed for exclusions by the partnering contractors on a monthly basis, ensuring that works have been carried out to the correct quality and standard required. Key skills and experience required: Experience and knowledge of the building maintenance industry including relevant experience in the inspection of domestic property and the remedy of maintenance problems Experience of monitoring programmes and budgets Extensive knowledge of Health & Safety legislation, including CDM regulations and Housing Health and Safety Rating System (HHSRS) Makes prompt, clear decisions which may involve tough choices or considered risks Takes responsibility for actions, projects and people Experience of developing and sustaining effective working relationships and communications, both internally and externally, with the ability to explain complex information verbally and in writing to tenants, council officers/managers at all levels
Braxfield Recruitment Limited
The Hyde, Bedfordshire
Exciting opportunity for 2x interim maintenance surveyors to join a leading London based housing association to carry out inspections to properties across the London boroughs. The ideal candidate will bring strong technical expertise in responsive repairs, voids management, and damp & mould investigations, and be confident managing contractors to achieve excellent outcomes for residents. Key Responsibilities Inspect and diagnose property defects, with a particular focus on damp and mould cases. Prepare detailed specifications, manage contractors and oversee works from instruction to completion. Manage responsive repairs and void property works, ensuring timely and cost-effective delivery. Undertake quality audits and technical inspections to ensure contractor performance and compliance. Support the Technical Manager and Senior Technical Surveyor with escalated repairs and service queries. Maintain accurate property and works data within asset management systems. Promote a positive culture of compliance, building safety, and excellent customer service. About You Strong background in maintenance surveying, building pathology, and defect diagnosis within the housing or property sector. Experienced in responsive repairs, voids, and planned maintenance delivery. Knowledge of damp and mould assessment and remedial solutions. Excellent stakeholder and contractor management skills. Confident in using asset management systems and producing technical reports. Ideally qualified to HNC level or equivalent in a building-related discipline. Available at short notice and able to work independently. What s on Offer £350 per day (Umbrella rate inside IR35) Interim / ongoing contract with potential for extension Hybrid working arrangements (office/site based as required) Opportunity to contribute to a major housing provider delivering essential community services If you think this could be the right role for you then please contact the Braxfield team with our most up- to-date CV and one of us will be in touch to discuss further.
Nov 27, 2025
Contract
Exciting opportunity for 2x interim maintenance surveyors to join a leading London based housing association to carry out inspections to properties across the London boroughs. The ideal candidate will bring strong technical expertise in responsive repairs, voids management, and damp & mould investigations, and be confident managing contractors to achieve excellent outcomes for residents. Key Responsibilities Inspect and diagnose property defects, with a particular focus on damp and mould cases. Prepare detailed specifications, manage contractors and oversee works from instruction to completion. Manage responsive repairs and void property works, ensuring timely and cost-effective delivery. Undertake quality audits and technical inspections to ensure contractor performance and compliance. Support the Technical Manager and Senior Technical Surveyor with escalated repairs and service queries. Maintain accurate property and works data within asset management systems. Promote a positive culture of compliance, building safety, and excellent customer service. About You Strong background in maintenance surveying, building pathology, and defect diagnosis within the housing or property sector. Experienced in responsive repairs, voids, and planned maintenance delivery. Knowledge of damp and mould assessment and remedial solutions. Excellent stakeholder and contractor management skills. Confident in using asset management systems and producing technical reports. Ideally qualified to HNC level or equivalent in a building-related discipline. Available at short notice and able to work independently. What s on Offer £350 per day (Umbrella rate inside IR35) Interim / ongoing contract with potential for extension Hybrid working arrangements (office/site based as required) Opportunity to contribute to a major housing provider delivering essential community services If you think this could be the right role for you then please contact the Braxfield team with our most up- to-date CV and one of us will be in touch to discuss further.
About Us Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role - Multi-Skilled Operative/Maintenance Person Ensure the security of the establishment, and that the building is safe and compliant with current regulations. To upkeep general maintenance, service of internal and external buildings and surrounding areas. Specific duties will vary according to the short break unit. What is the day-to-day of the role Undertake general repairs and maintenance around the home, inside and out, including decorating, repairs on furnishings and buildings to ensure a safe environment is maintained. Liaising with the Home Manager to identify any priorities. Implement and monitor all Health and Safety at work requirements and any relevant legislation. Assist in keeping facilities management logs up to date, along with regulation paperwork. Maintain cleanliness and general tidiness of all external hard areas, Inspect outside fabric of building and all fences, gates, walls, steps, lights, etc. Report/repair defects as appropriate. Maintain landscaping of external areas to include grass mowing, pruning and other aspects of gardening as required. Undertake Minor plumbing repairs i.e. fixing or replacing taps, unblocking toilets, repair minor leaks, replacement of TRVs etc. Monitor the boiler/heating systems and order oil supplies (if relevant) to ensure it is kept running on a day-to-day basis to meet the home's needs. Assist the operational staff where required / directed to do so to move furniture, etc Oversee the annual testing of electrical portable appliances in the home. Undertake any reasonable duties as may be required by the Home Manager. Required Skills and Qualification Previous experience of general building maintenance and gardening. Ability to use a range of basic tools and machinery. Understanding of health and safety requirements / COSHH etc Able to work with and be sensitive to the needs of children and their families. Benefits No weekend working. 37 hours per week. Monday - Friday 08:30-17:00 APPLY NOW! Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Nov 27, 2025
Seasonal
About Us Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders. About the Role - Multi-Skilled Operative/Maintenance Person Ensure the security of the establishment, and that the building is safe and compliant with current regulations. To upkeep general maintenance, service of internal and external buildings and surrounding areas. Specific duties will vary according to the short break unit. What is the day-to-day of the role Undertake general repairs and maintenance around the home, inside and out, including decorating, repairs on furnishings and buildings to ensure a safe environment is maintained. Liaising with the Home Manager to identify any priorities. Implement and monitor all Health and Safety at work requirements and any relevant legislation. Assist in keeping facilities management logs up to date, along with regulation paperwork. Maintain cleanliness and general tidiness of all external hard areas, Inspect outside fabric of building and all fences, gates, walls, steps, lights, etc. Report/repair defects as appropriate. Maintain landscaping of external areas to include grass mowing, pruning and other aspects of gardening as required. Undertake Minor plumbing repairs i.e. fixing or replacing taps, unblocking toilets, repair minor leaks, replacement of TRVs etc. Monitor the boiler/heating systems and order oil supplies (if relevant) to ensure it is kept running on a day-to-day basis to meet the home's needs. Assist the operational staff where required / directed to do so to move furniture, etc Oversee the annual testing of electrical portable appliances in the home. Undertake any reasonable duties as may be required by the Home Manager. Required Skills and Qualification Previous experience of general building maintenance and gardening. Ability to use a range of basic tools and machinery. Understanding of health and safety requirements / COSHH etc Able to work with and be sensitive to the needs of children and their families. Benefits No weekend working. 37 hours per week. Monday - Friday 08:30-17:00 APPLY NOW! Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Our client, a multi disciplinary contractor is seeking to employ an Interim Bid Manager to assist the existing team in the work winning division of the company. The client delivers maintenance frameworks, capital delivery and complex civil engineering across the UK, including bridge reconstruction, environmental infrastructure, highways, tunnels, station works, lineside civils and utility installations. Our clients include Local Authorities, Network Rail, energy companies and environmental organisations. Current projects include works within the following sectors : ? Highways & Roads ? Under bridges, Overbridges & Footbridges ? Tunnels & Station Infrastructure ? Flood Alleviation & Repairs ? Earthworks & Embankments ? Lineside Civils, Cabling, Trough Routes & Telecoms As a Bid Manager, you'll be instrumental in leading and coordinating bid activities across the East & West business regions on multi disciplinary projects in Transport infrastructure oincluding but not limited to rail, aviation, highways, environment agency, canals and rivers, power and energy. You'll work closely with estimating, commercial, and operational teams to develop compelling, high-quality submissions that reflect our capabilities and align with client expectations. This role offers the opportunity to manage your own bids while supporting larger, strategic tenders alongside senior colleagues. You'll report to the Regional Senior Pre-Contracts Manager and contribute directly to our work-winning strategy and business growth. Key Responsibilities Lead and manage bid submissions from initial opportunity through to final submission Collaborate with Regional Directors and Pre-Contracts teams to identify and pursue new opportunities Coordinate and compile prequalification documents and tender responses Facilitate input from technical authors, estimators, planners, and delivery teams Write and edit technical and narrative content to ensure clarity, consistency, and impact Chair tender progress meetings and ensure deadlines are met Analyse client feedback and support continuous improvement in our bid approach Contribute to post-tender reviews and lessons learned Support the development and implementation of work-winning processes and tools About You We're looking for someone who brings a blend of technical understanding, commercial awareness, and strong communication skills. You'll ideally have: Proven experience in a bid management role within the rail or civil engineering infrastructure sectors A collaborative approach and the ability to build effective relationships across teams Strong writing, editing, and presentation skills A good understanding of civil engineering principles and project delivery A relevant qualification in Civil Engineering (HNC/HND/Degree) A proactive mindset and the ability to manage multiple priorities under pressure
Nov 19, 2025
Contract
Our client, a multi disciplinary contractor is seeking to employ an Interim Bid Manager to assist the existing team in the work winning division of the company. The client delivers maintenance frameworks, capital delivery and complex civil engineering across the UK, including bridge reconstruction, environmental infrastructure, highways, tunnels, station works, lineside civils and utility installations. Our clients include Local Authorities, Network Rail, energy companies and environmental organisations. Current projects include works within the following sectors : ? Highways & Roads ? Under bridges, Overbridges & Footbridges ? Tunnels & Station Infrastructure ? Flood Alleviation & Repairs ? Earthworks & Embankments ? Lineside Civils, Cabling, Trough Routes & Telecoms As a Bid Manager, you'll be instrumental in leading and coordinating bid activities across the East & West business regions on multi disciplinary projects in Transport infrastructure oincluding but not limited to rail, aviation, highways, environment agency, canals and rivers, power and energy. You'll work closely with estimating, commercial, and operational teams to develop compelling, high-quality submissions that reflect our capabilities and align with client expectations. This role offers the opportunity to manage your own bids while supporting larger, strategic tenders alongside senior colleagues. You'll report to the Regional Senior Pre-Contracts Manager and contribute directly to our work-winning strategy and business growth. Key Responsibilities Lead and manage bid submissions from initial opportunity through to final submission Collaborate with Regional Directors and Pre-Contracts teams to identify and pursue new opportunities Coordinate and compile prequalification documents and tender responses Facilitate input from technical authors, estimators, planners, and delivery teams Write and edit technical and narrative content to ensure clarity, consistency, and impact Chair tender progress meetings and ensure deadlines are met Analyse client feedback and support continuous improvement in our bid approach Contribute to post-tender reviews and lessons learned Support the development and implementation of work-winning processes and tools About You We're looking for someone who brings a blend of technical understanding, commercial awareness, and strong communication skills. You'll ideally have: Proven experience in a bid management role within the rail or civil engineering infrastructure sectors A collaborative approach and the ability to build effective relationships across teams Strong writing, editing, and presentation skills A good understanding of civil engineering principles and project delivery A relevant qualification in Civil Engineering (HNC/HND/Degree) A proactive mindset and the ability to manage multiple priorities under pressure
Client Local Authority in Newham Job Title Interim Senior Building Safety Manager Pay Rate 600 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location Hybrid working- 3 days office/site based in Newham Description Overall Purpose of Job: This new role is to assist Housing Services and its building safety team in ensuring co-ordination and management of all matters relating to structural and fire safety within the housing asset portfolio, to meet forthcoming legislative requirements. The role requires the management of a selected number of high rise buildings ensuring compliance with all current and future regulations with regards to building safety and fire safety. To promote and communicate building and fire safety to all residents within high rise and high risk residential buildings. Key Tasks and Accountabilities: 1. To effectively and proactively manage a set number of high rise residential buildings ensuring that the requirements of the building safety case are delivered within a culture where residents are at the centre of the process, with a strong commitment to engagement and continuous improvement. 2. Act as the named Building Safety Manager for your assigned buildings liaising directly with the Building Safety Regulator and the fire service as necessary. UNCONTROLLED COPY WHEN PRINTED Page 3 of 9 3. Ensure the effective operation and availability of general safety and fire safety equipment within all assigned blocks. 4. Provide clear advice, guidance and instruction regarding general safety and fire safety to all stakeholders, working closely with the Building and Resident safety manager and the Head of Resident engagement. 5. Lead on the management of the assigned buildings actively driving performance and providing a whole building approach to fire and structural safety. 6. Monitor, liaise and engage with all teams undertaking repairs, maintenance and general management of the allocated buildings developing a strong compliance culture. 7. Constantly monitor the status of the building including the completion of repairs, fire risk assessment actions and scheduled maintenance. Instructing on actions as required including suitable mitigations to maintain building safety. Developing an escalation process and reporting non-compliance should it occur. 8. Liaise with the Housing and legal teams to ensure access to properties to allow the completion of essential maintenance work, repairs and improvements where these effect resident safety. 9. Review and update the building safety case as required to ensure that it is valid and up-to-date, working with other teams within the department to ensure that this is completed. 10. Manage third party activity within the allocated blocks ensuring that any works are completed safely, that the correct risk assessments and method statements have been prepared and that works are inspected upon completion. KNOWLEDGE/EXPERIENCE: Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Nov 19, 2025
Contract
Client Local Authority in Newham Job Title Interim Senior Building Safety Manager Pay Rate 600 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location Hybrid working- 3 days office/site based in Newham Description Overall Purpose of Job: This new role is to assist Housing Services and its building safety team in ensuring co-ordination and management of all matters relating to structural and fire safety within the housing asset portfolio, to meet forthcoming legislative requirements. The role requires the management of a selected number of high rise buildings ensuring compliance with all current and future regulations with regards to building safety and fire safety. To promote and communicate building and fire safety to all residents within high rise and high risk residential buildings. Key Tasks and Accountabilities: 1. To effectively and proactively manage a set number of high rise residential buildings ensuring that the requirements of the building safety case are delivered within a culture where residents are at the centre of the process, with a strong commitment to engagement and continuous improvement. 2. Act as the named Building Safety Manager for your assigned buildings liaising directly with the Building Safety Regulator and the fire service as necessary. UNCONTROLLED COPY WHEN PRINTED Page 3 of 9 3. Ensure the effective operation and availability of general safety and fire safety equipment within all assigned blocks. 4. Provide clear advice, guidance and instruction regarding general safety and fire safety to all stakeholders, working closely with the Building and Resident safety manager and the Head of Resident engagement. 5. Lead on the management of the assigned buildings actively driving performance and providing a whole building approach to fire and structural safety. 6. Monitor, liaise and engage with all teams undertaking repairs, maintenance and general management of the allocated buildings developing a strong compliance culture. 7. Constantly monitor the status of the building including the completion of repairs, fire risk assessment actions and scheduled maintenance. Instructing on actions as required including suitable mitigations to maintain building safety. Developing an escalation process and reporting non-compliance should it occur. 8. Liaise with the Housing and legal teams to ensure access to properties to allow the completion of essential maintenance work, repairs and improvements where these effect resident safety. 9. Review and update the building safety case as required to ensure that it is valid and up-to-date, working with other teams within the department to ensure that this is completed. 10. Manage third party activity within the allocated blocks ensuring that any works are completed safely, that the correct risk assessments and method statements have been prepared and that works are inspected upon completion. KNOWLEDGE/EXPERIENCE: Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
The organisation outsources all of its repairs and maintenance work and does not operate a Direct Labour Organisation (DLO). The primary contractor is Axis Europe , supported by a small number of medium-sized contractors. The Contracts Manager will primarily be responsible for post-inspections of contractor work , with a strong focus on mainstream reactive repairs . This includes ensuring that day-to-day repairs carried out in tenant's homes meet required quality standards, comply with specifications, and are completed within agreed time-frames. Key Details: Primary responsibility : Post-inspections of completed contractor work, with a clear focus on mainstream reactive repairs . Main contractor : Axis Europe, along with a few medium-sized providers. Working arrangement : Ideally 1 day per week on site , but this is flexible. The individual will be expected to manage their own workload and balance office-based and site-based working in line with operational needs and inspection requirements. Flexibility : Essential, particularly in scheduling and attending site inspections as needed.
Aug 26, 2025
Contract
The organisation outsources all of its repairs and maintenance work and does not operate a Direct Labour Organisation (DLO). The primary contractor is Axis Europe , supported by a small number of medium-sized contractors. The Contracts Manager will primarily be responsible for post-inspections of contractor work , with a strong focus on mainstream reactive repairs . This includes ensuring that day-to-day repairs carried out in tenant's homes meet required quality standards, comply with specifications, and are completed within agreed time-frames. Key Details: Primary responsibility : Post-inspections of completed contractor work, with a clear focus on mainstream reactive repairs . Main contractor : Axis Europe, along with a few medium-sized providers. Working arrangement : Ideally 1 day per week on site , but this is flexible. The individual will be expected to manage their own workload and balance office-based and site-based working in line with operational needs and inspection requirements. Flexibility : Essential, particularly in scheduling and attending site inspections as needed.
Concept
Responsibility for the day to day management and supervision of mobile engineering team to ensure operational performance of contracts within designated region. Ensuring efficient and high standard of delivery of services within contractual KPI’s through the mobile engineering team, co-ordination with helpdesk. Develop mobile engineers while acting as the first point of escalation for Account/Contract Managers and Helpdesk.
Key elements to successfully carrying out the role will be:
A professional and friendly disposition.
Ability to work through a technical problem to resolution.
Ability to supervise and manage a team in delivering world class service to clients.
A good commercial understanding of both contracts and overall business requirements.
A ‘can do attitude’ ethos to ensure that all tasks within your team’s capabilities that can be achieved while on site are completed in a timely manner.
Key Responsibilities and Accountabilities
QSHE
My client is committed to the very highest standards with regards to all aspects of Quality, Safety, Health and the Environment. The holder of this role will need to respect these requirements and endeavour to meet these very high standards.
Statutory Compliance
Ensure all statutory requirements are met and that there are no exposures to health & safety issues as they relate to the role
Provide a safe and healthy working environment, ensuring compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements as required.
General
Ensure that engineering teams are appropriately supervised, and comply with contractual commitments, and site operating processes.
Comply and co-operate with any reasonable request made by the Company to allow it to fulfil its legal and moral duties in respect of health and safety matters.
Conduct tasks in a safe manner and follow the requirements of any instructions or safe systems of work provided.
Ensure awareness of site procedures in addition to my clients own, and that any contradiction is covered by assessment and permission prior to proceeding with any work.
Ensure any other employees and/or sub-contractors under their direction are instructed in relation to any safe systems of work.
Report any hazards which cannot be rectified immediately to the appropriate person for action and if necessary take immediate remedial action to temporarily safeguard against the risk of injury or damage.
Ensure all accidents, dangerous occurrences or near misses which occur in area of responsibility are reported via the AIR-Line system, investigated and recorded.
Ensure no new equipment or substances are brought onto Company premises or obtained for use in the field, before permission has been granted and any necessary assessments have been conducted.
Attend health and safety meetings as and when requested.
Ensure that all personal protective equipment is used, maintained and stored in the correct manner.
Ensure all equipment and facilities under their control are maintained in safe working order without risk to health.
Ensure all defective equipment or facilities are repaired or replaced where necessary and that these items are taken out of use until such time as the repair or replacement has been carried out.
Ensure compliance with all emergency arrangements communicated to you
Task Management
The Mobile Service Delivery Manager is expected to uphold the highest standards and professionalism in all aspects of their work. A keen eye for detail and can do attitude is essential to ensure that our Planned and Reactive maintenance are completed to the highest standards and with an excellent ‘First Time Fix’ ratio.
To co-ordinate and manage the operations of the regional engineering teams ensuring full utilisation of all resource including call out rotas, holidays and sickness.
Ensure that planned maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations and agreed service level agreements.
Ensure that comprehensive maintenance records are kept utilising Concept, FSI Go and any other tool or system as may be in use from time to time
Ensure that adequate ‘stock’ of common spares is maintained as required to carry out routine tasks within the contracts.
Ensure additional spares are ordered in line with the company processes ensuring records are kept with associated Work Orders
Ensure timely closure of all WO’s (Planned and Reactive) ensuring all necessary details, records, receipts, certification, costs and hours are booked against the relevant tasks.
Supervise and support small installation works, repairs to building fabric, and handyman duties.
Training, Development and Qualifications
We care about the development of our Technical people and encourage them to learn and strive to become ‘capable of more’. We recognise increased skillsets and capabilities in key areas through additional payments for performing tasks that add value to our organisation
Act as mentor for Engineers in their Personal Development Plans.
Ensure that all qualifications required for the performance of the roles within the team are kept up to date at all times
Manage personnel files ensuring copies of any certificates of qualification are held within the personnel files as they may be required from time to time.
Complete any training deemed appropriate by the company including any on-line courses as well as those requiring physical attendance. These may include but not be limited to H&S, first aid, safe systems of work etc.
Agree with your line manager your personal goals and training requirements
Undertake the company appraisal process with your line manager annually with an interim 6 monthly review.
Undertake the company appraisal process with your team annually with an interim 6 monthly review.
Communication
Good, clear and timely communication is a key contributing factor to our success as a company both reputational and commercially.
Communicate promptly with the Helpdesk and contract management in all matters regarding the Work Order Process, including acceptance, attendance and completion of all tasks
Escalate via the Helpdesk or the Account Manager/ Director any issues that may arise that effect:
o A safe working environment
o Your ability to complete a task
o Your ability to perform your duties to the highest standards
o Issues or concerns about a team member
o Deficiencies in tools or equipment
o Any temporary fix that will need a re-visit
o Anything which you become aware of that will have an adverse effect on a Client
o Any issue which is detrimental to the good reputation of the company
Record Keeping
Ensure all relevant contractual documentation and paperwork is filed on the relevant platform (Concept or central drive) including but not limited to Task management, certification, invoices, quotes, and performance and Compliance information
Relationship Management
Develop and maintain excellent team relationships based on open and honest communication
Develop the team, coaching, mentoring and encouraging all team members
Act as Key Point of contact for all other managers concerning the delivery of work for the Clients or Client organisations
Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues
Personal Attributes
Adaptable to change
Commitment to my clients success
Flexible
Creative and effective reaction to operational issues
Good Team Player
Diligent and trusted to complete work to the highest standard
Person Specification
Qualifications
A suitable technical qualification commensurate with the role….
Experience
Technically qualified
Strong understanding of Technical Services Infrastructure.
Strong background in Technical Facilities Management with an electrical/ mechanical bias.
Minimum 3 years’ experience
Sound understanding of H&S, Environment, QA procedures, and experience of supervising and developing operational teams.
Broad knowledge of computerized FM and maintenance management systems.
Skills
Good level of IT skills – MS office and associated technical software.
Experience of supervising an engineering team to achieve the improvement in standards from Great to Brilliant.
Excellent verbal and written communication skills.
Ability to develop solutions to new problems as they arise, including effective planning and ‘win win’ solutions. Owning and maintaining issues, demonstrating management skills and capabilities.
Ability to influence and hold a position in a debate, commanding credibility and managing expectations attending contract client meetings representing his/her region.
An excellent team player and leader with the ability to “set the tone” for the team and drive all persons in a positive and proactive manner.
Attributes
• Proactive, flexible and willing attitude.
• Team player.
• Understands client’s business and drivers.
• Excellent communication skills at all levels.
Personal and Team
• Create, own and manage personal development plan.
• Maintain personal engineering knowledge in line with current standards and changing legislation.
• Manage all direct reports effectively in line with management responsibilities and HR policies and procedures.
• Ensure that adequately skilled and appropriate resources are available to meet the requirements for maintaining the relevant contracts.
• Able to work within a matrix management environment developing a team approach with all specialist support staff and direct reports as well as being able to contribute to overall team objectives.
• Effective communication.
• Manage Appraisal and Development program to include training and succession planning
Sep 09, 2020
Permanent
Concept
Responsibility for the day to day management and supervision of mobile engineering team to ensure operational performance of contracts within designated region. Ensuring efficient and high standard of delivery of services within contractual KPI’s through the mobile engineering team, co-ordination with helpdesk. Develop mobile engineers while acting as the first point of escalation for Account/Contract Managers and Helpdesk.
Key elements to successfully carrying out the role will be:
A professional and friendly disposition.
Ability to work through a technical problem to resolution.
Ability to supervise and manage a team in delivering world class service to clients.
A good commercial understanding of both contracts and overall business requirements.
A ‘can do attitude’ ethos to ensure that all tasks within your team’s capabilities that can be achieved while on site are completed in a timely manner.
Key Responsibilities and Accountabilities
QSHE
My client is committed to the very highest standards with regards to all aspects of Quality, Safety, Health and the Environment. The holder of this role will need to respect these requirements and endeavour to meet these very high standards.
Statutory Compliance
Ensure all statutory requirements are met and that there are no exposures to health & safety issues as they relate to the role
Provide a safe and healthy working environment, ensuring compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements as required.
General
Ensure that engineering teams are appropriately supervised, and comply with contractual commitments, and site operating processes.
Comply and co-operate with any reasonable request made by the Company to allow it to fulfil its legal and moral duties in respect of health and safety matters.
Conduct tasks in a safe manner and follow the requirements of any instructions or safe systems of work provided.
Ensure awareness of site procedures in addition to my clients own, and that any contradiction is covered by assessment and permission prior to proceeding with any work.
Ensure any other employees and/or sub-contractors under their direction are instructed in relation to any safe systems of work.
Report any hazards which cannot be rectified immediately to the appropriate person for action and if necessary take immediate remedial action to temporarily safeguard against the risk of injury or damage.
Ensure all accidents, dangerous occurrences or near misses which occur in area of responsibility are reported via the AIR-Line system, investigated and recorded.
Ensure no new equipment or substances are brought onto Company premises or obtained for use in the field, before permission has been granted and any necessary assessments have been conducted.
Attend health and safety meetings as and when requested.
Ensure that all personal protective equipment is used, maintained and stored in the correct manner.
Ensure all equipment and facilities under their control are maintained in safe working order without risk to health.
Ensure all defective equipment or facilities are repaired or replaced where necessary and that these items are taken out of use until such time as the repair or replacement has been carried out.
Ensure compliance with all emergency arrangements communicated to you
Task Management
The Mobile Service Delivery Manager is expected to uphold the highest standards and professionalism in all aspects of their work. A keen eye for detail and can do attitude is essential to ensure that our Planned and Reactive maintenance are completed to the highest standards and with an excellent ‘First Time Fix’ ratio.
To co-ordinate and manage the operations of the regional engineering teams ensuring full utilisation of all resource including call out rotas, holidays and sickness.
Ensure that planned maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations and agreed service level agreements.
Ensure that comprehensive maintenance records are kept utilising Concept, FSI Go and any other tool or system as may be in use from time to time
Ensure that adequate ‘stock’ of common spares is maintained as required to carry out routine tasks within the contracts.
Ensure additional spares are ordered in line with the company processes ensuring records are kept with associated Work Orders
Ensure timely closure of all WO’s (Planned and Reactive) ensuring all necessary details, records, receipts, certification, costs and hours are booked against the relevant tasks.
Supervise and support small installation works, repairs to building fabric, and handyman duties.
Training, Development and Qualifications
We care about the development of our Technical people and encourage them to learn and strive to become ‘capable of more’. We recognise increased skillsets and capabilities in key areas through additional payments for performing tasks that add value to our organisation
Act as mentor for Engineers in their Personal Development Plans.
Ensure that all qualifications required for the performance of the roles within the team are kept up to date at all times
Manage personnel files ensuring copies of any certificates of qualification are held within the personnel files as they may be required from time to time.
Complete any training deemed appropriate by the company including any on-line courses as well as those requiring physical attendance. These may include but not be limited to H&S, first aid, safe systems of work etc.
Agree with your line manager your personal goals and training requirements
Undertake the company appraisal process with your line manager annually with an interim 6 monthly review.
Undertake the company appraisal process with your team annually with an interim 6 monthly review.
Communication
Good, clear and timely communication is a key contributing factor to our success as a company both reputational and commercially.
Communicate promptly with the Helpdesk and contract management in all matters regarding the Work Order Process, including acceptance, attendance and completion of all tasks
Escalate via the Helpdesk or the Account Manager/ Director any issues that may arise that effect:
o A safe working environment
o Your ability to complete a task
o Your ability to perform your duties to the highest standards
o Issues or concerns about a team member
o Deficiencies in tools or equipment
o Any temporary fix that will need a re-visit
o Anything which you become aware of that will have an adverse effect on a Client
o Any issue which is detrimental to the good reputation of the company
Record Keeping
Ensure all relevant contractual documentation and paperwork is filed on the relevant platform (Concept or central drive) including but not limited to Task management, certification, invoices, quotes, and performance and Compliance information
Relationship Management
Develop and maintain excellent team relationships based on open and honest communication
Develop the team, coaching, mentoring and encouraging all team members
Act as Key Point of contact for all other managers concerning the delivery of work for the Clients or Client organisations
Working with other Operational managers to ensure the collaborative development of the business, effective team working, and support to colleagues
Personal Attributes
Adaptable to change
Commitment to my clients success
Flexible
Creative and effective reaction to operational issues
Good Team Player
Diligent and trusted to complete work to the highest standard
Person Specification
Qualifications
A suitable technical qualification commensurate with the role….
Experience
Technically qualified
Strong understanding of Technical Services Infrastructure.
Strong background in Technical Facilities Management with an electrical/ mechanical bias.
Minimum 3 years’ experience
Sound understanding of H&S, Environment, QA procedures, and experience of supervising and developing operational teams.
Broad knowledge of computerized FM and maintenance management systems.
Skills
Good level of IT skills – MS office and associated technical software.
Experience of supervising an engineering team to achieve the improvement in standards from Great to Brilliant.
Excellent verbal and written communication skills.
Ability to develop solutions to new problems as they arise, including effective planning and ‘win win’ solutions. Owning and maintaining issues, demonstrating management skills and capabilities.
Ability to influence and hold a position in a debate, commanding credibility and managing expectations attending contract client meetings representing his/her region.
An excellent team player and leader with the ability to “set the tone” for the team and drive all persons in a positive and proactive manner.
Attributes
• Proactive, flexible and willing attitude.
• Team player.
• Understands client’s business and drivers.
• Excellent communication skills at all levels.
Personal and Team
• Create, own and manage personal development plan.
• Maintain personal engineering knowledge in line with current standards and changing legislation.
• Manage all direct reports effectively in line with management responsibilities and HR policies and procedures.
• Ensure that adequately skilled and appropriate resources are available to meet the requirements for maintaining the relevant contracts.
• Able to work within a matrix management environment developing a team approach with all specialist support staff and direct reports as well as being able to contribute to overall team objectives.
• Effective communication.
• Manage Appraisal and Development program to include training and succession planning