323 jobs found

Job Opportunity: Housing Officer Location: Kettering, Northampton - Onsite (due to the nature of the role) Assignment Length: 3 months initially, with strong potential for extension Rate: 30 per hour (Umbrella) Requirements: Full UK driving licence & access to your own vehicle In this vital role, you'll be at the heart of the community , ensuring tenants receive the support and services they need. If you're passionate about housing, enjoy a varied role, and take pride in making a difference-this opportunity is for you. Key Responsibilities: Conducting tenancy audits to ensure homes are well maintained Carrying out mutual exchange property inspections Visiting residents during their introductory tenancy period Performing estate and block inspections to maintain high standards Hosting accompanied viewings with prospective tenants Signing up new tenancies , guiding new residents through the process Supporting the compliance team with property access, including for gas entry warrants Assisting the property maintenance team with access for Stock Condition Surveys

MMP Consultancy are looking to recruit a Homelessness Prevention Officer on a Temporary basis for a Local Authority based in North West London. Duties: Managing a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis. Understanding the complex, multiple needs as well as strengths of those individuals and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing. Empowering individuals to find their own solution to their housing crisis, drawing on the assistance provided by the Housing Options Team. Create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their personal circumstances and keep the plan under review. Carry out all agreed actions in the PHP that the Council is to take in a timely manner and update the plans promptly. Helping people to understand the rented housing market, keeping up-to-date with Local Housing Allowance, benefit changes, and opportunities. Providing some support for individuals through the resettlement process when moving to a new home. Helping tenants with preparing defence forms for section 21 and other relevant court proceedings

Our Glasgow based client is looking for a temporary Compliance Officer, you will play a key role in ensuring tenant safety and that all cyclical maintenance obligations are met. While experience in social housing is beneficial, the focus is on technical knowledge in areas such as gas safety, water safety (legionella risk management), lift safety, electrical safety, and fire safety. Responsibilities for this position include - Ensure legal compliance regarding tenant property safety. Manage contractors and oversee cyclical maintenance programs. Build strong relationships to enhance service delivery. Implement digital solutions and utilise software systems effectively. Communicate clearly with customers, colleagues, and stakeholders. Ideally candidates with have an understanding of technical safety regulations (gas, water, lift, electrical, fire). You will have experience managing planned maintenance programs and the compliance requirements. The successful candidate will be comfortable working with digital tools and Housing software systems. Finally the excellent communication and stakeholder engagement skills. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Your new company We are recruiting for a well-known organisation who specialises in finding suitable accommodation for vulnerable adults, including people with learning disabilities. This is a temporary-to-permanent position, ideal for experienced candidates seeking long-term employment with a supportive team. Your new role As a Tenancy Support Officer, you will play a vital role in managing and supporting our tenants, ensuring all housing management services are delivered to the highest standards. The area you will be covering consists of: Cheltenham, Gloucester, Worcester and South Wales. You will be visiting properties 4 days a week, with 1 day from home/ the office for administration. This is a full-time position, starting as a temporary worker with the opportunity to transition into a permanent position. The ideal candidate would be seeking long-term employment. Key responsibilities include: Ensure all housing management functions are completed to a high standard, including voids, lettings paperwork, inspections, rent/service charge arrears resolution, tenancy breaches, and adherence to internal procedures. Assist with facilitating property access for contractors as needed. Conduct property move-in and move-out inspections. Complete Tenancy Outcome Stars for each client, providing quality, personalised support in coordination with the Care Provider. Ensure properties are ready to let as quickly as possible after becoming void. Report and respond to safeguarding and anti-social behaviour (ASB) incidents, accidents, and near-misses appropriately. Act as a point of contact, fostering positive relationships with local communities and Care Provider partners. Support the Admin team in collecting documents from tenants for Housing Benefit applications or resolving suspensions. Collaborate with Maintenance and Compliance teams to ensure timely completion of responsive repairs and maintain properties to a high standard. Address health and safety concerns immediately and ensure they are resolved promptly. Participate in stakeholder meetings, providing feedback to teams and management. Ensure Housing Benefit paperwork is completed at sign-up or as soon as possible and report any issues to the Finance team. Provide daily, weekly, and monthly reports to the management team through internal housing software, keeping CRM system notes up to date. Engage tenants through activities like feedback surveys to promote involvement. This role offers a competitive salary of 16.32 per hour (inclusive of holiday pay) and a fixed 37.5-hour contract, Monday to Friday. In addition to the salary, the company provides a comprehensive training and induction program to ensure that you are well-prepared for your role, with further opportunities for progression within the company. What you'll need to succeed You will require a full driving licence and access to a vehicle with business cover. An Enhanced DBS. Preferably you will have a CIH qualification or 2+ years of relevant experience. Excellent time management, communication, problem-solving, and people skills. Discretion when handling sensitive information. What you'll get in return This is a fantastic opportunity to transition into a permanent role with comprehensive training and an induction program not available elsewhere. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our Ayrshire based client is seeking a Part-Time Maintenance Officer for a temporary role in Social Housing. The ideal candidate will have a background in Social Housing and have experience in areas such as project management, inspections, and reactive maintenance. You will be able to assist with both planned and reactive maintenance activities, working closely with Contractors and ensuring work is completed to deadlines and budget. The position with require strong communication skills, as you will liaise, advise and update Tenants, Contractors and the Housing Management Team. The position will require the ability to diagnose repairs, conduct regular pre and post inspections, allowing you to prioritise workloads and coordinate the response. The most suited candidates will have experience working for Social Housing Maintenance Team or a Maintenance Contractor. You will have experience in Property Inspections, Planned Maintenance projects, strong communication skills and be comfortable updating Housing Software systems. The position offers an immediate start with a progressive Housing Association, it should last a minimum of 3 months but could develop into a long-term position. If you have a background in property maintenance and are looking for a role where you can make an immediate impact, then please call Alasdair Reid for more details Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.

Job Title: Housing Reviews and Quality Assurance Officer Service Area: Communities & Homes Location: Rugby Contract Type: Temp, ongoing - 40% Office based, Rate: 30ph Umbrella (negotiable) Purpose of the Role To lead the statutory independent housing review function in accordance with the Housing Act 1996 (as amended), covering both homelessness decisions (Part 7) and housing allocations (Part 6). The post holder will ensure legal compliance and continuous service improvement through quality assurance, training, and expert guidance across the Housing Options team. Key Responsibilities Manage and conduct statutory reviews under Section 202 and related housing legislation, ensuring decisions are legally sound and in line with council policies and procedures. Provide expert legal interpretation and advice in response to litigation and housing case law, supporting the preparation of case files and guidance for counsel. Lead on quality assurance of homeless services, promoting consistent, high-quality decision-making and service delivery. Develop and implement compliance programs, including regular audits and assessments to ensure alignment with local and national legal standards. Oversee the accurate and timely completion of government housing data returns (e.g. HCLIC), enhancing data integrity and transparency. Identify trends in homelessness demand and risks in service delivery; develop strategic action plans to mitigate these risks and improve outcomes. Collaborate with frontline staff to identify challenges and deliver training, coaching, and mentoring to drive performance and service quality. Develop frameworks to monitor and enhance the reliability of housing data and decision-making processes. Support continuous improvement through root cause analysis and data-driven solutions. Essential Skills & Experience In-depth knowledge of housing legislation, statutory guidance, and relevant case law. Proven experience managing statutory housing reviews and audit processes. Strong analytical skills with the ability to interpret complex data and legal documents. Experience working within or alongside local authority housing services. Excellent communication skills and the ability to influence and support colleagues at all levels. High attention to detail and strong organisational skills.

Looking for a Resident Liaison officer to join a leading Property Maintenance Contractor based in Alton on a retrofit contract for 11 months Offering a competitive salary of up to 35,000 + company van and benefits Working on a planned maintenance and retrofit contract you will provide support to a well established team that deliver refurbishments and repairs to social housing properties Your role will be to liaise with tenants regarding repairs, update on progress and make sure any complaints are received in accordance with policy and procures. Ensuring agreed targets are delivered within your service area and complaints received in accordance with policy and procedures Requirements: Previous experience within a similar role or industry ideally Social Housing Have a full UK driving licence commutable to Alton and surrounding areas Are an excellent communicator, comfortable with in person and telephone conversations If you are interested in this role, or would like more information please attach an updated cv and we will be in touch Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Administration Officer Lewisham, London Monday - Friday 16.14 Social Housing Experience Required Daniel Owen are proud to be representing a well-known company based in the South East London, Lewisham area who are looking for a highly skilled Administration Officer to join their team. Main duties and responsibilities: Knowledge of manual and computer record systems with an understanding of confidentiality and data protection Experience of working in a administration officer role, working with members of the public and giving information and advice Experience of achieving targets and meeting deadlines Ability to communicate with service users in an effective, sensitive and sympathetic manner, taking into account policies and procedures and the circumstances of the customer. Ability to use computer systems including word processing, spreadsheets and databases for correspondence, reports and performance monitoring Evidence of a strong customer focus and commitment to improving customer service

Fire Risk Officer Temporary Location: London (Hybrid Working) Contract: Temp ongoing Rate: Competitive, DOE Start: ASAP Recruiter: Hyperion Partners Are you an organised and driven professional with a strong background in fire safety and contractor management? Hyperion Partners are currently recruiting for a Fire Risk Officer to join a leading housing provider on a 3-month temporary basis. This is a fantastic opportunity for someone with fire risk and compliance knowledge who thrives in a fast-paced, service-led environment. What You ll Do: As a Fire Risk Officer, you ll be responsible for ensuring the delivery of high-quality fire safety services across a diverse property portfolio. Key responsibilities include: Monitoring and managing the completion of Fire Risk Assessment (FRA) actions Overseeing fire safety contractors and ensuring timely, compliant work Leading regular contract review meetings and tracking supplier KPIs Ensuring prompt financial processing, including contractor payments Providing internal guidance on fire safety and compliance Working collaboratively with the wider fire safety and compliance team What We re Looking For: Strong knowledge of fire risk and current statutory/regulatory requirements Experience managing contractors and building positive stakeholder relationships Excellent communication and IT skills (including intermediate MS Office use) Confident working with KPIs and managing supplier performance A proactive and organised approach to compliance Relevant fire safety qualifications are desirable or willingness to work towards one What s in it for you? Immediate start with a respected housing organisation Hybrid working model The chance to make a real impact on resident safety and service standards Ongoing support from Hyperion Partners throughout the assignment Ready to apply? Send your CV to (url removed) or get in touch with Ade Kargbo at Hyperion Partners to learn more.

Job Title: Housing Liaison Team Leader Location: East London Contract Details: Temporary, HYBRID Salary: 23.61 - 30.69 per hour About Our Client: Our client is a forward-thinking London Borough Council dedicated to improving the lives of residents by fostering community engagement and providing exceptional housing services. Benefits & Perks: Competitive hourly rate Opportunities for professional development Supportive team environment Commitment to equality and diversity Flexible working hours Responsibilities: Supervise and motivate a team of Housing Liaison Officers and Resident Service Officers. Manage workloads to ensure high performance and excellent customer service. Oversee multi-tenure and leasehold properties, prioritising the needs of residents and stakeholders. Handle first-line customer enquiries and formal complaints efficiently. Foster community engagement initiatives for a peaceful living environment. Essential (Knowledge, skills, qualifications, experience): Proven experience in managing high-performing teams. Strong knowledge of Housing Law and practical application of related legislation. Expertise in tenancy and leasehold breach management. Excellent communication and interpersonal skills. Relevant degree or at least 3 years of housing services experience. Desirable (Knowledge, skills, qualifications, experience): Experience in a large, complex organisation. Familiarity with multiple housing tenures and current housing issues. Ability to use technology for service delivery and communication. Technologies: Proficiency in digital platforms for resident engagement and service provision. How to apply: If you are passionate about making a difference in the community and possess the skills and experience outlined above, we would love to hear from you! Please submit your CV along with a cover letter detailing your relevant experience and why you would be an excellent fit for this role. Join us in delivering exceptional housing services and helping residents thrive! We are excited to welcome the right candidate to our vibrant team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Job Title: Building Inspector (Repairs) Type: Temporary Contract (3 months) Location: Evesham or Gloucester with travel at other sites Salary: £28 - £37 an hour (Equivalent to £55,000 salary) Hours: 37hours BRC are working closely with a community housing association who are recruiting for temporary Building Inspector (repairs) in the communities of South Worcestershire and North Gloucestershire. This role involves supporting the delivery of a customer focused responsive repairs service in liaison with the Repairs Manager, across our housing stock, including the diagnosis of complex maintenance issues, including damp and mould, and attending site when required Duties: Carry out responsive repair maintenance inspections, including pre-inspection prior to ordering and prepare written defects sheets and general information. Prepare schedules, quantities, costs and resolve contractor performance issues. Carry out a minimum of 10% post-inspections, monitoring the quality and quantity of work claimed on completion, together with compliance with contract specifications/service standards by contractors. Working closely and collaboratively with the Repairs Officers to ensure jobs are raised and completed efficiently and satisfactorily. Assist in advising the Repairs Manager of any problems, difficulties or issues affecting the performance of a contract or contractor, requiring escalation as appropriate. Manage disrepair cases/projects assigned by the Repairs Manager, ensuring appropriate policies and procedures are adhered to, ensuring that properties are returned and maintained to the required standard and quality. Investigate complaints and deal with requests for new works or rectification of faulty works and implement such action as is deemed necessary to achieve customer satisfaction. Record repairs and the generation of works orders on the QL housing management system, including scrutinising contractors invoices for rates charged, hours worked and material charges. Inspect the housing stock, including leasehold flats to evaluate works required to specify materials, work content, trades and working practices involved. Carry out Stock Condition Surveys (SCSs) and Housing Health and Safety Rating System (HHSRS) surveys in addition to Fire Risk Assessments (FRAs) in communal areas as required. Assist in preparing and issuing Section 20 notices for responsive, cyclical, and planned maintenance works as required. Support the Repairs Manager to manage the company s aids and adaptations service, monitoring the quality and cost of the service and submitting grant claims. Carry out technical inspections on current/future housing stock for occupational therapy aids and adaptation works and engage with external agencies to consider options and solutions arising from a formal referral being received. Administer approved property adaptations for customers with disabilities, including liaising with occupational therapists and monitoring/claiming grants in relation to works carried out. Ensure the safety of the company colleagues including themselves, tenants, contractors and the public in the planning and delivery of maintenance activities. Assist in the implementation of and compliance with health and safety procedures and risk assessments in accordance with company policies. Ensure that contractors operate a safe system of work in all their activities for which the company are responsible, and in accordance with all published legislation, regulation, and companies own guidance. Ensure that all data protection requirements are met in accordance with the Group s policy, procedures, and statutory requirements. Ensure legal obligations and all policies and procedures are implemented and complied with, including financial regulations, safeguarding, health and safety and all regulatory requirements. To identify and manage risk within the scope of the post and be accountable for ensuring that appropriate actions are taken to make sure that controls are in place to manage the risk. Ensure a high level of customer service is provided to both internal and external customers. Ensure positive promotion and representation of the organisation at all times. Undertake any other reasonable duties as requested. Requirements: Essential: Relevant professional building qualification or relevant experience. Work experience in all aspects of building maintenance work. Background in building surveying or maintenance. Experience using Schedule of Rates to issue and control maintenance work. Experience of working with building and service contracts. Experience of preparing technical reports, specifications and schedules of work. Experience of contracts supervision and service level agreements. Knowledge of housing management. Current knowledge of health and safety legislation, including CDM regulations. Understanding of Stock Condition Surveys (SCSs) and the Housing H&S Rating System (HHSRS) Ability to develop and maintain effective relationships with internal and external stakeholders. Ability to prepare clear and concise reports and technical specifications. Ability to complete and review risk assessments. Customer focussed, externally and internally. IT literate Microsoft Office software. Full and current driving licence and use of own vehicle insured for business use. Desirable: Knowledge of fire risk assessments Understanding of Section 20 requirements For more information, please call Emma Keir or Megan Smith on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Your new company Hays is working with one of the leading providers of affordable housing and care in England. They currently provide housing services to over 100,000 customers nationwide and have a strong commitment to the people, customers and communities. This is a very exciting time to join, due to upcoming plans and growth within the business, which should see this team double in size in the next 2-3 years. Your new role You will be responsible for managing and updating property data relating to building safety, ensuring that it is catalogued and managed accurately to support the production of regulatory building safety cases. Key Responsibilities: Manage and update property data relating to building safety, ensuring that it is captured and maintained consistently and accurately. Analyse, categorise and manage development and property data including O&M and H&S files to support the creation of Building Safety Cases. Manage the building safety data archival function, ensuring data is clearly referenced and easily obtainable when required. Work in collaboration with Development and Asset Management Teams to assist the implementation of BIM on future developments and to act as a BIM champion for the wider organisation. Work with Development and Asset Management Teams to help introduce and maintain the Golden Thread of information. Organise and manage digital data that acts as evidence to support Building Safety Cases to ensure it is accessible, accurate, kept up to date and maintained in a consistent format. Support the delivery of the building safety resident engagement strategy by assisting the management of data to be shared with residents. Assist Building Safety Managers to maintain safety-related data to be contained on site, ensuring it is displayed consistently and is always accurate. Work in conjunction with the Asset Intelligence and Investment Teams to assist with planning future building safety projects and budgets. Create retrospective 3D models of existing buildings to support future building safety and investment decisions. What you'll need to succeed Essential: Good written and oral communications and interpersonal skills. Experience of presenting data extracted from systems in a variety of forms using Microsoft Excel. Experience of working with development H&S and O&M files. Previous administration experience of data management systems. Ability to plan and manage multiple work assignments. Highly organised with the ability to work to agreed timeframes. Good knowledge of Microsoft Office and attention to detail to enable accurate recording for audit purposes. Demonstrates the Guinness Behaviours. Desirable : Knowledge & experience of BIM. Knowledge of building / fire safety terminology. Qualifications Essentia l: Educated to NVQ III or equivalent A-levels. Desirable: Microsoft and/or business intelligence-related professional certification or equivalent evidence of competency. What you'll get in return In return, you will receive a wide range of generous company benefits, including holiday allowance, pension schemes and many more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Housing Officer - 39,039 pa Hybrid Working - 3 Days onsite in Hemel Hempstead Are you ready to make a real difference in people's lives? Join our dynamic Housing department and provide exceptional, customer-focused housing management services to our residents. As a Housing Officer, you'll take charge of a geographical patch of properties, with exciting responsibilities such as: Carrying out tenancy reviews and audits with residents in their homes Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding Taking appropriate action regarding breaches of tenancies Working with the other teams to ensure appropriate action is taken to deal with breaches of tenancies related to rent arrears Assisting with Court processes and representing Hightown in Court where necessary. Resident involvement throughout the week travelling across your geographical patch Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management (we're flexible if you have an interest in a specific lead). This may include: Anti-Social Behaviour Domestic Abuse Tenancy Fraud As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed. Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes. About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of 121 million and a development programme that will deliver over 350 new affordable homes each year . The Benefits We offer a range of benefits which include: 33 days of annual leave including Bank Holidays, rising to 35 days with service 39,039 pa for 35 hours a week contract Monthly attendance bonus Ongoing professional development and support to deliver outstanding support Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas Workplace pension scheme and life assurance of three times your annual salary Employee support and health & wellbeing services Well-equipped on-site gym If you are passionate about housing management and ready to make a positive impact, apply now! We are an Equal Opportunities & Disability Confident Employer.

Sustainability Officer Liverpool £42,886 Closing date: 11th May 2025 Interview date: 15th / 16th May 2025 Cobalt Housing is looking for a passionate, energetic Sustainability Officer, to help lead our sustainability strategy, ensuring continual reduction of energy usage, carbon footprint and achieve our net-zero goals. This new role demonstrates Cobalt s commitment responding to climate change challenges, alongside forming part of our wider investment into our Property Services team. This is an exciting time to join Cobalt Housing, contributing to the delivery of the Sustainability Investment Programme and increasing the awareness of sustainability and energy efficiency to both our customers and colleagues. To view the full job description and person specification please download the Sustainability Officer Recruitment Pack document shown at the bottom of this vacancy. Role Summary Reporting to the Strategic Asset Manager, the Sustainability Officer will support with ensuring Cobalt has a full understanding of current energy performance and sustainability of its portfolio, whilst developing an effective strategic and operational approach to energy efficiency improvements to achieve EPC Band C by 2030 and Net Carbon Zero. In addition to working across the organisation, there will be a particular focus on supporting the development and implementation of policy and best practices for retrofitting and decarbonising homes and heating, to address fuel poverty and ensure sustainable homes and tenancies. The post holder will champion the delivery of our Sustainability Strategy and ensure this is embedded within the organisation. As our energy expert, you will research and lead on new technologies, engaging with stakeholders and fellow experts at local and national level, whilst exploring funding opportunities to help maximise the Cobalt s decarbonisation agenda. This post is key to delivering our operational plan to achieve a minimum of EPC C rating to all our homes by 2030, and to delivering our Net Carbon Zero targets by 2050. You will also develop the wider Company aims to decarbonise the business. As our Sustainability Officer you will be required to think strategically and have a focus on reducing our environmental impact and carbon footprint to support a more sustainable future for our customers to improve their lives and affordability living in their homes. You will be required to work collaboratively with a wide range of teams and stakeholders and communicate at all levels. Ensuring all asset and compliance data is used intelligently, is comprehensive, accurate, continually updated and can be used to inform investment planning.

Job Title: Neighbourhood Officer Location: Leeds Salary: £33,498 + Essential Car User Allowance Job Type: Full time, Permanent. Closing date: 8thMay 2025. Interviews Date: to take place on 15th & 16th May 2025. Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. The Vacancy: Are you passionate about people, communities, and making a difference? Do you have experience in housing management and want to help people make a home? Leeds Federated is seeking a dedicated Neighbourhood Officer to join our Area Team. In this role, you'll take ownership of a designated portfolio of homes, acting as the primary point of contact for our customers. You'll be responsible for building strong, positive relationships and ensuring our customers receive a high-quality, responsive service, that is built in trust, transparency, and mutual respect. What you'll do: Act as the main interface between the association and the customers, liaising with colleagues to ensure services are provided effectively Provide support that recognises and responds to the needs of individuals and communities Takes ownership of customer enquiries across all channels, ensuring they are resolved efficiently and to a high standard Taking prompt and fair action in cases of tenancy breaches, anti-social behaviour, or safeguarding concerns Carrying out estate inspections and monitoring communal areas to ensure safety and cleanliness standards Supports customers through the moving in and out process, ensuring empty homes are re-let promptly, sustainably, and with care. Collaborating with internal teams and external agencies to improve community wellbeing Using feedback and performance data to improve services and customer satisfaction What we're looking for: Proven experience in housing management and/or delivering care and support services A confident communicator with a customer-focused mindset Strong track record of completing administrative tasks with high levels of accuracy and attention to detail Proficient in navigating digital and computer-based systems Skilled in problem-solving and confident in making informed decisions Committed to continuous improvement and delivering high-quality outcomes Holder of a valid UK driving licence Able to travel and work from various locations as required If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with the experience or relevant job titles of; Housing Officer, Tenancy Officer, Community Housing Officer, Neighbourhood Housing Manager, may also be considered for this role.

Housing Officer - Temporary Contract Join a leading housing provider in South London as a Temporary Housing Officer We are seeking a highly skilled and experienced Housing Officer to join our dynamic customer services team on a temporary contract basis. As a Housing Officer, you will play a vital role in delivering high-quality services to our residents, ensuring that our homes are well-maintained and trusted by the community. About the Role: As a Temporary Housing Officer, you will be responsible for: Responding to general enquiries and providing advice to residents Processing mutual exchanges, successions, and other types of assignments Building effective relationships with residents and other stakeholders Collaborating with managing agents, the Resident Support Team, and other departments to address safeguarding issues and ensure residents receive necessary help Resolving maintenance issues with the Estate Standards Team Partnering with the Community Safety Team to log cases and conduct joint investigations Progressing tenancy enforcement action and managing legal cases with support from the Legal Team Conducting tenancy visits and ensuring issues such as repairs or safeguarding concerns are addressed Reviewing service charge bills and addressing any discrepancies Supporting the management of empty homes and collaborating with the Repair and Allocations Teams Conducting viewings and sign-ups, ensuring a seamless customer experience What We Offer: A competitive hourly rate of 24.93 (Ltd Rate) A 2.0 contract length 250 Training Allowance Dedicated Specialist Consultant Daily Payroll Runs Free Candidate Registrations Referral and Loyalty Bonus Schemes Sign Up Bonus Free Compliance Checks What You'll Need: A housing qualification or equivalent Housing Management knowledge (desirable) Experience working with managing agents Strong knowledge of tenancy management Ability to adapt in a dynamic environment, responding to emerging priorities Excellent relationship-building, interpersonal, and influencing skills Experience working to tight deadlines and delivering high-quality outputs Strong communication skills and the ability to engage with a variety of people Proficient in Word and Excel Commitment to confidentiality and data protection How to Apply: If you are eager to be part of a housing organisation's transformation and believe you have the skills and experience to succeed in this role, please apply with your CV to (url removed) or call (phone number removed).

A Local Authority in Gloucestershire is currently seeking a Housing Allocations Team Leader to join them on an initial three-month contract, with strong potential for extension. The role is hybrid, with a requirement to be in the office two days per week. Local candidates are preferred, but there is flexibility for those travelling from further afield - the days can be arranged back-to-back to allow for an overnight hotel stay if needed. The ideal candidate will have a background in Housing Options, as the role includes covering Duty on office days. You'll be overseeing a team of up to eight officers, comprising both Allocations and Triage staff. The focus is on being operationally hands-on rather than conducting formal 1-to-1s. While direct experience in Allocations is not essential, it is desirable. Similarly, if you're able to assist with S202 Reviews, this would be an added benefit. The rate for this position is negotiable based on experience. Interviews are expected to take place at the end of May due to annual leave within the senior team. If you're interested in this opportunity, please send your CV to (url removed)

Job Summary - Tenant Liaison Officer As part of our customer experience team, you will be responsible for liaising with customers on projects to arrange appointments for trades and keep customers fully informed throughout the process. You will need good communication skills, a can-do attitude, desire to succeed and the ability to multitask and work under pressure with tight deadlines. Daily Responsibility Coordinate all activities that relate to the customers journey, from introduction through to the completion of works Undertake visits to customers in their homes to monitor works and quickly address any customer concerns or issues raised to avoid escalation Support the site manager in all activities affecting the customer experience Investigate and resolve complaints within agreed timescales Resolve problems of access or other social issues Identify community initiatives to fulfil social value commitments Asset in developing continuous improvement opportunities links to all activities affecting the customer journey Essential Skills Excellent communication skills, both written and oral Experience of working in the social housing sector Full Driving License is required Ability to work in a fast paced environment Good initiative and logical thinking skills Good problem solving skills Confident and organised Good communication and negotiating skills Apply: If you're interested in this opportunity, then please get in touch today with our recruitment consultant on (phone number removed) or email (url removed) Building Careers UK specialises in Construction and Property recruitment and serves as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. By applying for this job, you accept the Terms and Conditions, Privacy Policy and Disclaimers which can be found on our website. We welcome applications from individuals of all backgrounds, experiences, and identities. Our recruitment process is designed to ensure equal opportunities for all candidates, regardless of age, gender, race, ethnicity, religion, disability, sexual orientation, or any other characteristic. INDCOM INDC