221 jobs found

Do you feel undervalued? Are you currently working in the Social Housing Refurbishment/Retrofit industry? Read on and click apply when you're ready to take on a new challenge with a company that will invest in your progression. What you'll get: Up to 55k salary and an annual bonus of up to 10% your salary. Car Allowance/Salary Sacrifice Scheme 25 days holiday + 8BH Many more benefits including training and progression opportunities. Key aspects of the role: Managing a team of Site Managers, Tenant Liaison Officers and subcontractors to ensure the works run smoothly. Travelling to and from sites whilst communicating with the senior team and reporting the progress of projects. Primarily surveying a radius of 20 miles from Barnsley. Working on Social Housing schemes such as Kitchen & Bathrooms, EWI, Windows & Doors, Repairs & Maintenance and Roofing. What you'll need: Essential: Social Housing refurbishment, decent homes, retrofit, decarbonisation, responsive repairs, maintenance experience. UK Driving Licence CSCS Card First Aid at work Who you'll be working for: Working at the centre of the social housing sector, you'll be a key member of a Tier 1 contractor who has recently been recognised as one of the best employers in Europe. All employees are given the opportunities to progress internally and work to their strengths, you'll be sure to feel valued with this excellent company. What's next: If you want to hear more about this Project Manager role please apply with an up-to-date copy of your CV or contact Anna Phillipson in our Sheffield office

Housing Customer Service Officer Rate of pay: 22.07 PAYE or 28.78 Umbrella Job Type: Temporary Contract Location: Brixton, Islington & Southwark (flexibility to work across multiple sites required) Working Pattern: Fully site-based (no hybrid working) The Role We are recruiting for a Customer Services Officer to support sheltered housing and schemes across Brixton, Islington and Southwark. This is a front-facing customer service role, providing support to residents, managing enquiries, handling administrative tasks, and helping ensure schemes operate efficiently. The successful candidate must be able to travel between sites as required. Key Responsibilities Deliver excellent customer service and respond to resident enquiries professionally and efficiently. Provide cover across sheltered housing schemes when required. Log service requests and maintain accurate records on housing management systems. Process payments for facilities, parking, fobs, and guest accommodation. Handle correspondence, complaints, and resident communications. Carry out property and guest flat viewings when required. Manage keys and access fobs, ensuring accurate records are maintained. Support resident meetings, events, surveys, and engagement activities. Undertake general administrative duties including filing, minute-taking, and maintaining records. Work closely with colleagues, contractors, and external agencies to ensure residents receive an excellent service. Skills & Experience Previous experience in customer service, housing, sheltered housing, or a similar environment. Strong communication and interpersonal skills. Good administrative and organisational abilities. Experience handling enquiries and resolving customer issues. Confident using IT systems and maintaining accurate records. Ability to work independently and manage a varied workload. Understanding of safeguarding and health & safety principles would be advantageous. Please note: This role is fully site-based and does not include welfare checks or the completion of support plans. To apply for this Housing Customer Services Officer position, please submit your CV detailing your relevant experience.

Join the Team as a Housing Officer - Liverpool/Manchester (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Join the Team as a Housing Officer - Hertfordshire/Essex (Permanent Position) We are working with a not-for-profit registered provider of supported housing for vulnerable adults across the UK, dedicated to making a difference in our communities. We are excited to announce an opportunity for a passionate and dedicated Housing Officer to join the team! Role Overview: As a Housing Officer, you will provide expert housing support to individuals living in Specialised Supported Housing within a defined region. Your primary goal will be to enable tenants to maintain their tenancies and achieve their aspirations for independent living. Key Responsibilities: Tenant Support & Management: - Guide tenants through the sign-up process, ensuring Housing Benefit applications are completed. - Address tenancy-related issues with professionalism and empathy, collaborating with on-site support staff to find solutions. - Provide expert advice on tenancy management, helping tenants overcome challenges and maintain their homes. Lettings & Allocations: - Ensure all allocations comply with housing policies and legislation. - Manage tenancy terminations and ensure smooth transitions for tenants. - Collaborate with support teams to check applicant suitability, particularly regarding health and safety. Rents & Benefits: - Ensure timely completion of Housing Benefit applications and liaise with the Income and Revenues team to resolve any issues. - Assist staff in managing bad debts and provide expert housing advice. Scheme Reviews & Inspections: - Conduct property visits to monitor tenant wellbeing and property conditions. - Participate in care planning and liaise with healthcare professionals when necessary. What We're Looking For: Qualifications: - CIH qualified Level 3 (desirable). - Relevant housing management qualifications. Skills & Experience: - Proven experience in a housing association or similar role. - Strong understanding of Housing Benefit regulations and the Supported Housing sector. - Excellent communication skills and a resilient, 'can-do' attitude. Why Join Us? Impactful Work: Play a key role in supporting vulnerable adults on their journey to independent living. Professional Growth: Opportunities for training and development in housing management and related fields. Dynamic Environment: Work in a collaborative atmosphere where your contributions truly matter. Additional Details: Contract Type: Permanent Working Pattern: Full Time Driving Required: Yes (with occasional travel to our head office in Leicester for meetings and training). If you are ready to make a difference and join a team that values compassion and dedication, we want to hear from you! Apply now to be a part of our mission to provide outstanding housing support services. Your future starts here - let's make a difference together! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Income Officer Location : Chichester Salary : £32,700 Would you like to join Hyde as an Income Services Officer? The Income Services Officer, is key to supporting the prevention and recovery of rent arrears and other debts while helping customers sustain their homes through practical advice, early intervention and effective case management. What you ll be doing • Manage rent arrears and other debts across multiple tenure types, including current and former customers • Take ownership of customer accounts, working proactively to prevent arrears and reduce debt • Deliver a high?quality, customer?focused service through phone and digital channels • Support customers with money management, rent prioritisation and access to welfare benefits • Process payments, refunds and account requests in line with policies and procedures • Maintain accurate income and case management records, including clear action notes • Work collaboratively with the wider Income team and internal colleagues to support service delivery • Prepare legal documentation, attend court and support eviction processes where required • Help customers access additional financial support, including local authority and charitable funding • Follow safeguarding procedures, escalating concerns and making referrals as appropriate About you You ll bring experience in income collection, rent arrears or customer account management, alongside a supportive and resilient approach when working with customers in challenging circumstances. • Experience in income services, rent arrears, collections or a similar customer?focused role • Understanding of housing income, welfare benefits and affordability assessments • Experience managing customer accounts and complex casework • Knowledge of legal processes relating to rent arrears and possession (or willingness to learn) • Strong communication skills with the ability to handle sensitive conversations professionally Why join us? We own and manage 125,000 homes and are driven by a strong social purpose creating safe, affordable homes and thriving communities. You ll be part of a committed Income Services team, where your work will directly support customers to sustain their tenancies while protecting Hyde s income and services. Benefits • Excellent pension • Generous holiday allowance • Life assurance • Flexible benefits platform • Career development & learning support • Volunteering days • Hybrid working Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. As a Disability Confident Employer, we re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

Full time - site based in N12 Finchley - 9am to 6pm Managing a block of 91 flats reporting into the onsite Housing Officer. Tools and uniform provided . Caretaker responsibilities: Summary of Responsibilities and Personal Duties: Sweep and clean all internal and external areas on a scheduled and a reactive basis, including the safe use of appropriate equipment, chemicals, and materials. End of tenancy clean of individual flats (deep Clean) Remove fly-tipping, or other bulky items, from communal areas and dwellings to an appropriate area. Carry our general repairs such as light switch changing, changing light bulbs dealing with blocked drainage, mastic, grout, and changing door locks Carry out systematic checks on a scheduled or reactive basis, and sorting or reporting problems, including but not limited to litter bins, communal lighting, boiler and hot water issues, fire safety hazards and communal repairs Request and monitor repairs to communal areas, using appropriate means or by communicating with relevant managers or supervisors Identify and report any welfare or safeguarding concerns about residents Identify and report nuisance, anti-social behaviour or criminal behaviour Look after and use appropriate uniform, personal protective equipment and devices relevant to your role. Ensure high quality outcomes across all tasks, including the compliance with and standards. Carry out any other tasks as and when required.

Tenancy Management Officer South London - covering Southwark and Lewisham £33,600 - £37,000, depending on experience Successful candidate will undergo a basic DBS check Would you like to join Hyde as a Tenancy Management Officer? At Hyde, we believe everyone deserves a safe, secure and well-managed home. Our Tenancy Management Officers play a vital frontline role in making this happen supporting customers, tackling anti-social behaviour, and protecting the sustainability of our communities. What you ll be doing Leading and resolving ASB and tenancy enforcement cases from start to finish Conducting investigations, risk assessments and developing clear case plans Managing breaches including illegal occupation, abandonment and subletting Supporting sensitive cases involving safeguarding, domestic abuse and vulnerability Preparing high-quality legal documentation and attending court where necessary Working closely with police, local authorities, safeguarding teams and community partners Maintaining accurate records and ensuring compliance with legislation and policy Identifying trends and contributing to service improvement and prevention strategies What we re looking for We are seeking someone with strong experience in Anti Social Behaviour (ASB) or tenancy management, ideally within social housing or a similar regulated environment. You will also bring: Strong investigative and case management skills Confidence handling complex, sensitive and sometimes confrontational situations Excellent communication skills with the ability to build trust and de-escalate issues Experience working collaboratively across agencies and internal teams A methodical and evidence-led approach to decision making A commitment to delivering fair, proportionate and legally sound outcomes Why join Hyde? At Hyde, you ll be part of an organisation that is ambitious, professional, and deeply committed to making a difference. We take pride in delivering high-quality housing services and building stronger communities. We own and manage 125,000 homes and are driven by a strong social purpose creating safe, affordable homes and thriving communities. This is a unique opportunity to make a meaningful difference in later living communities. You ll play a vital role in ensuring customers feel safe, supported, and connected while helping to shape thriving, inclusive neighbourhoods. Benefits Excellent pension Generous holiday allowance Life assurance Flexible benefits platform Career development & learning support Volunteering days Diversity, inclusion and accessibility Equity, diversity and inclusion are central to life at Hyde. We re committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery, and the way we shape our organisation. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, we re happy to provide reasonable adjustments throughout the recruitment process and in the workplace. Please note: candidates will be required to complete an online psychometric assessment prior to interview. We reserve the right to close this advert early if a suitable candidate is identified.

Working hours: Full time - 36 hours per week Schedule type: Hybrid working, with a combination of office-based, community-based, and home working. Regular travel across Croydon, Brighton and Sutton is required. The Role Are you ready to make a real difference in people's lives while building a rewarding career? At Raven Housing Trust, we're passionate about creating safe, healthy homes for our residents-and we're looking for someone who shares that commitment. As a Welfare Officer, you'll join a forward-thinking community investment team tackling some of the most important challenges in housing today. This is your chance to play a key role in improving living conditions and shaping services that truly matter. This is more than a job-it's an opportunity to be part of a team that values innovation, collaboration, and customer focus. At Raven, we empower our people to lead with purpose. You'll join an organisation that values belonging, ownership, and collaboration-where your voice matters and your impact is felt across our communities. We're proud of our inclusive, supportive culture and our commitment to professional development. What you'll be doing In this role, you'll play a crucial part in ensuring our teams have the tools, knowledge, and processes they need to deliver a high-quality service. You'll provide tailored support to vulnerable customers, helping them sustain their tenancy, improve their wellbeing, and live independently. Working closely with colleagues and partner agencies, you will: Manage a caseload of customers requiring welfare, tenancy sustainment, and safeguarding support. Identify and assess risks, carrying out welfare visits and safeguarding interventions where required. Develop practical support plans and coordinate services to achieve positive outcomes. Provide hands-on support to customers facing complex challenges, including those relating to domestic abuse, health, disability, substance misuse, or social isolation. Work collaboratively with external agencies, advocating on behalf of customers to ensure appropriate support is in place. Maintain accurate records and contribute to effective case management and service delivery. What you'll bring We're looking for someone who is passionate about supporting vulnerable people and can build positive relationships in challenging situations. You will: Have experience working with vulnerable people and supporting positive outcomes. Understand safeguarding responsibilities and tenancy sustainment principles. Be confident managing complex situations and advocating on behalf of residents. Have experience working with partner agencies such as social services, healthcare providers, and local authorities. Possess strong communication, organisation, and record-keeping skills. Hold a full UK driving licence and be willing to travel across the region. Why join Raven? At Raven, we're more than just a housing association - we're a community-focused organisation committed to creating positive change. You'll be joining a supportive, forward-thinking team where your ideas and expertise will genuinely make a difference. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. What Raven will offer in return To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: Competitive salaries Fantastic work/life balance with flexible working and generous leave entitlement Strong focus on learning and development, with opportunities to grow your skills and career Enhanced maternity, paternity, and adoption pay Funded health cash plan Extensive wellbeing support Voucher-based recognition scheme Retail discounts Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. Further Information As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let the recruitment team know.

Our local authority client based in West London are urgently seeking an experienced Temporary Accommodation Officer. 23.07 an hour PAYE Hybrid working: 3 days on site Job Role To directly manage a range of properties acquired for temporary accommodation for Homeless households. Tasks include void management, lettings, tenancy management, rent arrears, repairs, landlord liaison and related areas. To contract manage the various suppliers of accommodation (PLAs & HALs) ensuring invoices are processed efficiently and compliance regarding contractual responsibilities. To work in conjunction with all teams within Housing Solutions to ensure coordinated service delivery to statutorily homeless households. To monitor and visit temporary accommodation tenants and ensure authorised occupation, vacation and repossession on proper discharge of the Council'sduties under homelessness legislation and to ensure that all properties are fully compliant with Health and Safety standards. To provide support and advice to all temporary accommodation tenants including advice on employment and training and to make referrals to external agencies as appropriate. To undertake project work as required and lead as required on the Housing Association Leasing Scheme and other related projects as appropriate. Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.

Support Officer Pay: 15.55 per hour PAYE Job Type: Full Time, Temporary (until December 2026) Location: Stanhope House, Dartford, Kent Area: Dartford, Gravesend & North Kent Enhanced DBS needed (Children's and Adults Barred List) About the Role We are looking for a Support Officer to support individuals who have fled domestic abuse and are living in safe accommodation. This role combines housing management and resident support, helping people maintain their tenancy, access services, and move towards independent living. Key Responsibilities Provide one-to-one support and create personalised support plans. Complete needs and risk assessments and maintain accurate case records. Support residents with housing, benefits, budgeting, and accessing external services. Carry out tenancy sign-ups and explain tenancy responsibilities. Assist with rent collection and help residents manage arrears. Promote resident safety, wellbeing, and independence. Work closely with local agencies and community services. Help manage accommodation on behalf of the landlord, ensuring compliance and health & safety standards are met. Skills & Experience Essential Experience within supported housing, homelessness, housing management, or support services. Understanding of housing, homelessness, and welfare benefits. Experience supporting vulnerable individuals. Strong communication and customer service skills. Ability to manage caseloads, maintain records, and work independently. Basic IT skills, including Microsoft Office. Desirable Housing or Social Care qualification. Experience supporting survivors of domestic abuse. Ability to travel across the North Kent area when required. To apply for the Support Worker position, please submit your CV detailing your relevant experience

Resident Liaison Officer Tenant Liaison Social Housing Retrofit & Decarbonisation Temp to Perm Job Title: Resident Liaison Officer (RLO) Estate Retrofit Location: Erith Area, Kent (Local Estate Patch) Pay Rate: £23.00 per hour (Umbrella) OR £17.32 per hour (PAYE direct) Contract Type: Temp to Perm (Immediate contract start with a seamless route to a permanent role) Hours: Monday to Friday, Standard Day Shift (37.5 40 hours per week) Mandatory Requirements: Prior RLO / Social Housing Experience & Full UK Driving Licence with Own Vehicle Are you a passionate, people-focused Resident Liaison Officer looking for an exciting new challenge on a major green housing initiative We are thrilled to be hiring a dedicated RLO to lead resident communications for a brand-new retrofit scheme transforming an estate in the Erith area! This is a fantastic Temp to Perm opportunity to join a forward-thinking, growing contractor making real, sustainable improvements to local social housing. In this role, you will be the absolute heartbeat of the project acting as the primary bridge between residents, site management, and specialist energy-efficiency trade teams during high-impact decarbonisation and fabric-first upgrades. Why You ll Love This Opportunity! Transformative Green Project: Play a key role in boosting energy efficiency, lowering carbon footprints, and helping local residents save on energy bills. Great Temp to Perm Pathway: Immediate income via weekly pay, transitioning seamlessly into a stable, long-term permanent role. Competitive Earnings: Earn £23.00/hr (Umbrella) or £17.32/hr (PAYE direct) + holiday accrual. Supportive & Energetic Team: Join a dynamic site setup where tenant satisfaction, high standards, and team collaboration come first! Key Responsibilities: Community & Tenant Engagement: Act as the main face of the project, delivering introductory letters, conducting resident inductions, and explaining upcoming retrofit works (insulation, ventilation, heating upgrades). Survey Coordination & Choice Selections: Carry out pre-start home assessments, guide residents through choices where applicable, and record special access or vulnerability requirements. Access Management: Work hand-in-hand with site supervisors and sub-contractors to schedule property access, keeping installation programmes strictly on track. De-escalation & Issue Resolution: Proactively resolve resident concerns, manage access refusals with empathy, and address day-to-day queries on-site before they turn into formal complaints. Documentation & Handover: Maintain detailed communication logs, complete customer satisfaction surveys, and guide residents through final property sign-offs. What We Are Looking For: Proven RLO Experience: Demonstrable history working as an RLO or TLO in social housing (experience with retrofit, Decent Homes, or planned maintenance schemes is ideal). Driver: Must hold a Full UK Driving Licence and have access to your own reliable vehicle for daily travel across the Erith patch. People Person: Outstanding communication skills, high empathy, natural conflict-resolution abilities, and a upbeat, professional attitude. Organized Mindset: Ability to handle paperwork, update site logs, and manage daily schedules efficiently. How to Apply: If you re an experienced RLO ready to make a genuine impact on an exciting retrofit project in Erith, click APPLY NOW with your updated CV for immediate consideration!

Bridgeman Recruitment Services are currently recruiting for an experienced Tenant Liaison Officer to join a long-term social housing and refurbishment programme in Sheffield. This is an excellent opportunity for someone looking for stable, long-term work , with the project expected to run for approximately 5 years . The Role You will act as the main point of contact between the contractor, site teams, housing association and tenants throughout the programme of works. Responsibilities will include: Liaising with tenants before, during and after works are completed. Carrying out pre-start and pre-entry visits. Explaining planned works, timescales and potential disruption to residents. Arranging access and appointments with tenants. Dealing with tenant queries, concerns and complaints professionally. Identifying vulnerable residents and escalating any concerns where appropriate. Maintaining accurate records of tenant contact and appointments. Working closely with Site Managers, Project Managers and contractors. Monitoring customer satisfaction and gathering feedback. Attending resident meetings and community engagement events where required. Supporting the site team in resolving issues that could delay the programme. Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer or Customer Liaison Officer . Experience within social housing, planned maintenance, refurbishment or construction is highly desirable. Excellent communication and interpersonal skills. Confident dealing with tenants and resolving difficult or sensitive situations. Strong organisational and administration skills. Good IT skills, including Microsoft Office. Full UK driving licence is desirable. This is a fantastic opportunity to secure long-term work on a major 5-year programme in Sheffield.

Bridgeman Recruitment Services are currently recruiting for an experienced Tenant Liaison Officer to join a long-term social housing and refurbishment programme in Manchester. This is an excellent opportunity for someone looking for stable, long-term work , with the project expected to run for approximately 5 years . The Role You will act as the main point of contact between the contractor, site teams, housing association and tenants throughout the programme of works. Responsibilities will include: Liaising with tenants before, during and after works are completed. Carrying out pre-start and pre-entry visits. Explaining planned works, timescales and potential disruption to residents. Arranging access and appointments with tenants. Dealing with tenant queries, concerns and complaints professionally. Identifying vulnerable residents and escalating any concerns where appropriate. Maintaining accurate records of tenant contact and appointments. Working closely with Site Managers, Project Managers and contractors. Monitoring customer satisfaction and gathering feedback. Attending resident meetings and community engagement events where required. Supporting the site team in resolving issues that could delay the programme. Requirements Previous experience as a Tenant Liaison Officer, Resident Liaison Officer or Customer Liaison Officer . Experience within social housing, planned maintenance, refurbishment or construction is highly desirable. Excellent communication and interpersonal skills. Confident dealing with tenants and resolving difficult or sensitive situations. Strong organisational and administration skills. Good IT skills, including Microsoft Office. Full UK driving licence is desirable. This is a fantastic opportunity to secure long-term work on a major 5-year programme in Manchester.

Private Sector Housing Officer - Surrey 50 per hour Initial 6-Month Contract Hybrid Working Park Avenue Recruitment are working with a Local Authority in Surrey that is looking for an experienced Private Sector Housing Officer to join their team on an initial 6-month interim contract. This is a great opportunity for an experienced PSH professional looking to join an extremely collaborative and supportive team , with a varied caseload covering HHSRS, HMO licensing and general Private Sector Housing duties. The role could particularly appeal to officers currently working within busy London Boroughs who are looking for a change of environment, while still maintaining a strong and varied enforcement caseload. Responsibilities As a Private Sector Housing Officer you will: Carry out HHSRS inspections across privately rented properties. Investigate complaints relating to housing conditions, hazards and disrepair. Carry out disrepair inspections and determine appropriate remedial or enforcement action. Undertake HMO inspections and licensing work. Identify and assess Category 1 and Category 2 hazards. Manage general Private Sector Housing enforcement cases from inspection through to resolution. Prepare and serve statutory notices where required. Handle complaints from tenants, landlords and other relevant parties. Undertake Public Health Act burials as and when required. Provide advice and guidance to landlords, tenants and other stakeholders. Maintain accurate case records, inspection notes and enforcement documentation. Work closely with colleagues across a highly collaborative Housing and Environmental Health team. Relevant knowledge and practical experience: Housing Act 2004 Housing Health and Safety Rating System (HHSRS) HMO inspections and licensing Private Sector Housing enforcement Housing standards and disrepair inspections Complaint investigation Statutory notices Landlord and tenant legislation The role offers hybrid working , with office and site attendance required alongside home working. For further information or to apply, contact Shaye at Park Avenue Recruitment . (url removed) (phone number removed)

Housing Officer London Local Authority Hybrid Working Immediate Start Adecco is proud to be recruiting for an experienced Housing Officer on behalf of a large London local authority. Please note: Previous Housing Management experience within a local authority, housing association, ALMO, or social housing provider is essential. Applications without direct Housing Management experience cannot be considered. This is an excellent opportunity to join a busy and supportive housing team, delivering frontline housing services and making a real difference to residents and communities. Role Details Full Time, 36 hours per week, Monday to Friday Temporary assignment for an initial 3 months with likely extension 22.41 per hour PAYE (or Umbrella equivalent) Hybrid working, typically 2 to 3 days on patch and in the office, with the remainder working from home Immediate start available IT equipment provided Mileage and travel expenses reimbursed for visits Parking permit provided for estate inspections and resident visits Housing patch of approximately 700 properties About the Role As a Housing Officer, you will be responsible for delivering a high-quality, resident-focused housing management service across a designated patch. Acting as the visible and accountable face of Housing Services, you will work closely with tenants, leaseholders and partner agencies to ensure residents receive an excellent service and live in safe, well-managed neighbourhoods. The role combines tenancy management, estate management, anti-social behaviour casework, resident engagement and partnership working, with a strong focus on improving resident satisfaction and community outcomes. Key Responsibilities Manage a designated patch of tenancies and leasehold properties. Deliver effective tenancy and neighbourhood management services. Investigate and manage anti-social behaviour cases, working with residents and partner agencies to achieve positive outcomes. Conduct tenancy audits, estate inspections, property visits and pre-termination inspections. Support vulnerable residents and work with partner organisations to help sustain tenancies. Monitor estate standards and identify opportunities for environmental and community improvements. Ensure compliance with tenancy and lease conditions, taking enforcement action where required. Prepare legal documentation and casework for tenancy enforcement and court proceedings. Work collaboratively with internal teams, contractors, police, health services and support agencies. Respond to enquiries from residents, councillors, MPs, resident associations, solicitors and other stakeholders. Monitor communal repairs, health and safety concerns and estate-related issues, ensuring prompt resolution and escalation where necessary. Contribute to service improvement initiatives and projects that enhance resident satisfaction and neighbourhood standards. Essential Experience Proven Housing Management experience within a local authority, housing association, ALMO, or social housing provider. Experience managing a housing patch and delivering tenancy management services. Experience investigating and resolving anti-social behaviour cases. Experience undertaking tenancy audits, home visits, estate inspections and tenancy-related checks. Experience managing tenancy breaches and tenancy enforcement action. Experience working with residents, stakeholders and partner agencies to resolve complex housing issues. Strong working knowledge of housing management systems and Microsoft Office applications. Essential Knowledge and Skills Strong knowledge of housing legislation and anti-social behaviour legislation. Understanding of tenancy and leasehold management practices. Experience preparing legal casework and supporting enforcement action. Excellent communication and customer service skills. Strong organisational skills with the ability to manage a varied caseload effectively. Ability to analyse information, make sound decisions and resolve complex issues. Confidence building positive relationships with residents, colleagues and external partners. Commitment to delivering high-quality services and improving outcomes for residents. Why Apply? Work for a respected London local authority. Flexible hybrid working arrangement. Opportunity to make a genuine impact within local communities. Supportive team environment. Immediate start available. Strong likelihood of contract extension. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Neighbourhood Housing Officer An exceptional opportunity has arisen to join one of North West's leading housing associations. Prima Group is an ambitious, forward thinking and innovative place to work, We see our people being key to our success, and are Silver Award members of Investors in People. As a Neighbourhood Housing Officer you will be providing front-line person-centred housing management services including tenancy management, tenancy support, ASB and safeguarding case work to Prima customers. As part of our new locality model launched in 2025, you will be working in local communities with a small patch of less than 300 properties. Our new way of working will help you build positive relationships with customers to enable tenancy sustainment and ensure we know our tenants better. You will work within your communities to help create safe, vibrant and sustainable places that people choose to live. Location: Flexible hybrid working arrangements between home and Prima offices (Columbus Quay or Twickenham Drive) Salary: £35,984 Per Annum plus ECA £1,460 Neighbourhood Housing Officer Main Duties: Customers Be the key contact for customers, making Prima visible within our communities and identify opportunities to engage customers Build strong relationships with customers to enable them to sustain their tenancy Provide housing related support, acting as an advocate for customers and referring to specialist services were required. Identify opportunities for customer involvement and work with the insight and innovation team to deliver the required outcomes. Responsible for providing a financial wellbeing service for customers. Implementing payment agreements were appropriate to maximise income for the business and support the income team where required. Complete visits for all new customers to check they have settled into their home and ensure we are still meeting their needs. Complete visits for all existing customers at least once a year to ensure customers are maintaining their property in line with tenancy agreements, identifying any support needs, repair issues and changes to household data Ensure all customer data records are kept up to date following each contact Tenancy Deliver a comprehensive housing management service. Lead the empty homes process and ensure new customers have access to any support and "know how" to manage their tenancy. Provide tenancy support to customers to enable customers to sustain their tenancies. Contribute to maintaining and improving the appearance of our communities, carrying out enforcement actions where needed. Respond to and deal with reports of nuisance and ASB, to prevent escalation and ensure appropriate resolutions. Responsible for managing all low level and high level ASB cases for a dedicated patch Monitoring Service Charge contractor performance on your patch and working alongside our assets team

PRS Lettings Negotiator Job Purpose To lead on securing through individual negotiations a supply of private rented accommodation at affordable renting levels to use to meet housing need. PRS Lettings Negotiator The post holder will authorise payments and ensure supply by negotiating rents and offering payments from the homelessness prevention fund to secure properties for a range of customer groups, including homelessness prevention and relief cases, move on from supported housing and move on from temporary accommodation. PRS Lettings Negotiator To provide the necessary support for prospective tenants to enable them to start their tenancy. Responsibilities To operate a property finding service by generating leads from a variety of sources including known landlords, web sites, publications and cold calling. To provide information to landlords on services available, assist landlords in completing any property related administration and keep accurate records of all landlord contact details. PRS Lettings Negotiator To provide information to landlords on their responsibilities, and advise them on how to meet them. To carry out inspections of properties and write property inspection reports in order to assess their suitability for households in housing need, investigate any disrepair issues, identify potential health and safety hazards and make recommendations. To liaise with Housing Advisors and other Housing Needs colleagues in order to assess prospective tenants' suitability for private renting by reviewing their housing history and housing needs assessment, confirming their financial circumstances and ability to maintain a PRS tenancy. To provide prospective tenants with comprehensive details of suitable and available private rented properties for letting and conducting an innovative "matching" service between prospective tenant and available properties, depending on tenant needs. To ensure all available and suitable private rented properties are inspected, advertised and let as quickly as possible, in line with agreed procedures. To undertake accompanied viewings with prospective tenants and provide tenants and landlords with expert advice and guidance on all aspects of letting. To ensure prospective tenants are fully assisted with applying for Universal Credit or Housing Benefits and fully advised regarding setting up direct rent payments. To liaise with the council's Empty Property Officer, Home Improvement Agency and private sector enforcement service to maximise the take up of grants and opportunities for landlords.

Site Manager - Planned Maintenance £50K - £60K plus company car or car allowance Birmingham Full-Time, permanent position We are working with a leading Social Housing Contractor to recruit multiple experienced Site Managers to deliver Planned Maintenance Projects throughout Birmingham. Work scopes are varied, and include aids and adapts, kitchens, bathrooms, roofing works, window and door replacements, cladding, structural repairs and insulation. This is a client facing role where you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. We are looking for candidates with proven experience of driving successful delivery through effective management, whilst ensuring health and safety standards are adhered to at all times. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to £60K. For your chance of securing this role please apply online now!

Job Title: Private Sector Housing Officer Location: Hybrid working, London Borough of Harrow Payrate: £41.24 per hour (Umbrella) Contract Opportunity Are you an experienced Private Sector Housing Officer looking for your next contract opportunity? The London Borough of Harrow is seeking a knowledgeable and proactive housing professional to join their team and help improve housing standards across the borough. This is an excellent opportunity to work within a dynamic local authority environment, ensuring compliance with housing legislation and supporting residents in accessing safe and suitable accommodation. Key Responsibilities: Carry out inspections of privately rented residential properties. Investigate complaints relating to housing conditions, disrepair, overcrowding, and statutory nuisances. Enforce housing legislation including the Housing Act 2004 and associated regulations. Assess and identify Category 1 and Category 2 hazards under the Housing Health and Safety Rating System (HHSRS). Prepare and serve statutory notices and undertake enforcement action where required. Work with landlords, tenants, managing agents, and other stakeholders to improve housing standards. Provide advice and guidance regarding private sector housing legislation and best practice. Maintain accurate records and prepare evidence for legal proceedings where necessary. Essential Requirements: Experience working within a Private Sector Housing or Environmental Health team. Strong knowledge of housing legislation, including the Housing Act 2004 and HHSRS. Experience undertaking property inspections and enforcement activities. Excellent communication and negotiation skills. Ability to manage a varied caseload and prioritise workload effectively. Competent in producing reports, notices, and case records. Full UK driving licence and access to a vehicle is desirable. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.