15 jobs found

Ready for your next interim opportunity within Housing Options? A local authority in Bedfordshire is looking to appoint an experienced Housing Options Officer to support their busy Prevention & Relief service on an initial 3-month contract. This role would suit someone comfortable managing homelessness applications from first approach through to decision, whilst working proactively to prevent homelessness wherever possible. Key Responsibilities: Managing a caseload of Prevention and Relief duties Conducting homelessness assessments and investigations Producing and progressing Personalised Housing Plans (PHPs) Issuing statutory decisions, including Section 184 notifications Working with applicants, landlords and partner agencies to prevent homelessness What you'll need: Recent Housing Options experience within a UK local authority Strong knowledge of homelessness legislation Ability to attend the office 3 days per week If you are interested, please send your CV to (url removed) along with your availability for a call to discuss further.

Marks Consulting Partners are currently recruiting for a Deputy Housing Options Manager (Team Leader) to work with one of our local authority clients in Sussex. This is a 3 month temporary contract, working two days per week in the office on duty, with the rate dependent on experience. What you will be doing: Providing day-to-day leadership and support to two Prevention Outreach Officers (subject to change), including line management responsibilities Acting as Duty Manager within the offices two days per week Leading on a range of critical partnerships and multi-agency initiatives, including MARAC, MAPPA, Rough Sleeping and Housing First Ensuring effective joint working across statutory and voluntary sector agencies to support some of the most vulnerable residents What you will need: Substantial experience in homelessness and housing options services Strong understanding of Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience of partnership working with statutory and voluntary sector agencies Excellent decision making and case management skills Ability to lead, motivate and develop staff in a fast paced, frontline environment Experience of Home Connections is preferable Enhanced DBS check and references required If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in the recruitment of professionals across Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development, and Building Consultancy, working with housing associations, local authorities, and related public sector organisations.

Graduate Homeless Intervention & Prevention Officer Graduate Development Programme South London Hybrid Working Monday to Friday 36 Hours Per Week 16.39 PAYE ( 21.59 Umbrella) Minimum 6-Month Assignment Progression to Higher Pay Rate Following Successful Completion of the Development Programme Start a Career That Makes a Real Difference Adecco is delighted to be recruiting for a unique Graduate Development Programme within a South London local authority. This is an exceptional opportunity to launch a rewarding career in Housing, Homelessness Prevention and Public Service while making a genuine difference to vulnerable residents and local communities. No previous housing experience is required. Full training will be provided. About the Role Working alongside experienced housing professionals, you will: Support residents who are homeless or threatened with homelessness Conduct homelessness assessments Develop and review Personalised Housing Plans (PHPs) Explore housing options to prevent and relieve homelessness Provide housing advice and guidance Work with landlords, support providers and partner agencies Gather evidence to support statutory decision-making Develop the skills to manage your own caseload Support vulnerable individuals in a professional, person-centred and trauma-informed manner This role offers an opportunity to work directly with individuals and families facing housing challenges while developing specialist knowledge in homelessness legislation and prevention. Structured Development Programme Successful candidates will undertake a comprehensive six-month training programme covering: Housing Act 1996 Homelessness Reduction Act 2017 Homelessness Code of Guidance Homelessness Assessments Personalised Housing Plans Decision Letter Writing Case Management Safeguarding Domestic Abuse Awareness Mental Health Awareness Housing Options & Prevention Temporary Accommodation Equality & Diversity Customer Care Professional Report Writing Housing Case Management Systems Training includes classroom learning, mentoring, case shadowing and supervised casework before progressing towards managing your own caseload. About You We're looking for individuals who are: Educated to degree level, or due to graduate shortly Interested in developing a career within housing and homelessness services Passionate about supporting vulnerable people Excellent communicators with strong written English skills Organised and able to manage competing priorities Professional, resilient and motivated Curious, eager to learn and committed to personal development Strong team players with a customer-focused approach Applications are particularly welcomed from graduates in: Law Sociology Criminology Psychology Social Policy Politics Public Administration Housing Social Work Business Management However, applications from graduates of all disciplines will be considered. Apply Today If you're looking for a graduate opportunity that offers purpose, responsibility and a genuine career pathway within public services, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

We are currently looking for an experienced Housing Solutions Officer to join a busy Housing Needs service. The role will focus on assessing homelessness applications, making statutory decisions and preventing and relieving homelessness in accordance with Parts VI and VII of the Housing Act 1996. The successful candidate will manage complex homelessness cases with a high degree of autonomy, including decisions around statutory duties and Private Rented Sector offers. The Role Assessing homelessness applications under Part VII of the Housing Act 1996. Completing detailed investigations and making legally compliant homelessness decisions. Assessing Housing Register applications in accordance with Part VI. Developing and delivering prevention and relief options for households at risk of homelessness. Making appropriate Private Rented Sector offers to reduce reliance on temporary accommodation. Making decisions regarding the ending and discharge of statutory homelessness duties. Preparing statutory decision letters, legal documentation and reports. Responding to enquiries from applicants, solicitors, advocates and partner agencies. Supporting junior officers with complex cases, legislation and decision making. Working with Adult Social Care, Children's Services and other partners on complex cases. Key Requirements Significant experience within Housing Options, Housing Solutions or Homelessness Assessment. Strong working knowledge of Parts VI and VII of the Housing Act 1996. Experience completing complex homelessness assessments and making statutory decisions. Strong knowledge of homelessness legislation, case law and statutory guidance. Experience drafting legally robust homelessness decision letters. Experience preventing and relieving homelessness through a range of housing options. Experience making decisions around ending statutory duties and Private Rented Sector offers. Knowledge of associated legislation including the Children Act and mental health legislation. What You Need to Do Now If you are interested in this Housing Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If this role matches your experience but not the rate, location or seniority, please send us your CV anyway. We regularly recruit for Housing Solutions Officers, Housing Options Officers, Homelessness Officers and Housing Needs Officers across the UK. For more information, call Zubair at Carrington West on (phone number removed). By applying, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.

Belmont Recruitment are currently recruiting for a Housing Solutions Officer to work with our client based in the Manchester area. This is a temporary role working full-time hours, Monday to Friday. Overview: The role holder will provide high quality support, advice and guidance to service users, working with individuals to assess their needs, manage risks and develop plans to support positive outcomes. The role will focus on preventing homelessness, supporting vulnerable residents and assisting service users to access appropriate housing options and support services. Main Duties: Providing advice, guidance and support to service users experiencing housing difficulties or at risk of homelessness Assessing individual needs, identifying risks and developing appropriate support plans Working with applicants to develop realistic and outcome-focused Personal Housing Plans to prevent homelessness Supporting service users to access appropriate statutory, voluntary and community-based services Providing housing options advice and assisting applicants to secure suitable accommodation Undertaking home visits and delivering housing advice and support within community locations and partner organisations where required Working closely with partner agencies and stakeholders to promote independence and positive outcomes for vulnerable residents Maintaining accurate records, updating systems and supporting performance monitoring requirements Providing advice and expertise to partner agencies and stakeholders regarding housing support and homelessness prevention Essential Criteria: Excellent working knowledge and understanding of homelessness legislation and housing advice provision Previous experience working within housing, homelessness or a related support service Experience assessing individual needs, managing risk and developing support plans Strong communication, negotiation and problem-solving skills Experience working with vulnerable individuals and supporting them to achieve positive outcomes Ability to work effectively with statutory and voluntary agencies Ability to manage a varied workload and maintain accurate records If your skills match the above criteria, please apply with your up-to-date CV

Housing Solutions Officer Coventry Hybrid Working Rate: £31.86 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 Months Start Date: ASAP Working Hours: Full Time - 37 Hours (9:00am-17:00pm) Role Summary This is an excellent opportunity for a housing professional with strong knowledge of homelessness legislation and prevention to play a key role in delivering high-quality housing advice and statutory homelessness services. Working within a supportive Housing Solutions team, you will manage a varied caseload, helping individuals and families prevent or relieve homelessness while ensuring the Council meets its statutory obligations under current housing legislation. What You'll Do as a Housing Solutions Officer Manage a caseload of customers who are homeless or threatened with homelessness, delivering advice and housing solutions. Carry out assessments under the Homelessness Reduction Act 2017 and develop Personal Housing Plans tailored to individual needs. Work proactively to prevent homelessness by identifying suitable housing options and supporting customers to sustain accommodation. Liaise with landlords, letting agents, partner agencies and internal teams to secure appropriate housing solutions. Maintain accurate case records, produce reports and ensure compliance with housing legislation, policies and performance standards. What You'll Need as a Housing Solutions Officer Previous experience working within a Housing Solutions, Homelessness or Housing Options service. Strong knowledge of the Housing Act 1996, Homelessness Act 2002 and the Homelessness Reduction Act 2017. Experience managing complex casework and delivering excellent customer-focused services. Ability to work effectively with a range of stakeholders, including partner agencies, landlords and support organisations. Excellent organisational, communication and IT skills with the ability to prioritise a busy workload. What's On Offer £31.86 per hour. Inside IR35. Initial 3-month contract with potential for extension. Hybrid working based in Coventry. Opportunity to join a collaborative Local Authority Housing team. Immediate start available. Apply If you're an experienced Housing Solutions Officer looking for your next contract opportunity, we'd love to hear from you. Apply today or get in touch to find out more about the role.

Homelessness Prevention Tenancy Relations Officer Temporary 3-6 months initially Competitive Rates West London area Our client is looking for a dedicated professional to join their Homelessness, Independence and Prevention Service (HIPS) to deliver a specialist private rented tenancy advice service that protects households facing eviction, repossession, issues of disrepair, landlord harassment, and affordability within private rented accommodation. As a Homelessness Prevention Tenancy Relations Officer, you will be at the frontline of preventing homelessness. This is a high-impact, specialist role where you will provide housing advice to private rented tenants within the Borough, in-person and remotely. You will attend possession hearings to provide on-the-day triage, advice, and advocacy for tenants. You will hold a caseload whilst providing wider support to HIPS regarding private rented tenancy issues. You will also be a technical expert, navigating complex legislation such as the Renters' Rights Act 2025 and the Homelessness Reduction Act 2017 to identify misuse of possession grounds and secure adjournments that allow for vital prevention activity. Court Advocacy & Representation: Representing the Council and private rented tenants in court and tribunal proceedings, drafting witness statements, and negotiating with lenders and landlords. Enforcement & Protection: Investigating breaches of housing legislation to assist with civil penalty notices and pursuing remedies like Rent Repayment Orders. What you will need: Comprehensive understanding of the Housing Act 1996, Renters' Rights Act 2025, and Protection from Eviction Act 1977. Proven track record of investigating legislative breaches, making statutory decisions, and producing legally robust reports. Please click apply now or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Housing Solutions Officer We are looking for an experienced Housing Solutions Officer to join a busy Housing and Communities service on a temporary basis. You will play a key role in preventing homelessness, assessing housing needs and providing effective housing solutions to customers who are homeless or at risk of homelessness. Key Responsibilities Manage homelessness cases in line with the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017 . Undertake assessments and determine statutory duties relating to Prevention, Relief and Homelessness . Develop and maintain Personal Housing and Wellbeing Plans. Provide advice and support to customers to prevent homelessness wherever possible. Explore and secure appropriate housing options and solutions. Assist with housing register and allocation processes, including choice-based lettings. Make temporary accommodation placements and complete appropriate risk and suitability assessments. Manage rent accounts for customers placed in temporary accommodation. Work closely with landlords, letting agents, voluntary and community organisations and other partner agencies. Maintain accurate case records and complete relevant reports and statistical returns. Provide a high standard of customer service, including dealing sensitively with complex and challenging situations. Contribute to service improvement, partnership working and wider housing initiatives. About You You will have: Recent and relevant experience within housing, homelessness or a public sector environment . Strong knowledge of homelessness legislation , particularly the Homelessness Act 2002 and Homelessness Reduction Act 2017. Experience working directly with members of the public and delivering customer-focused services. Experience of partnership and multi-agency working. Strong organisational and case management skills, with the ability to prioritise workloads and meet deadlines. The ability to work under pressure and manage sensitive or emotive situations professionally. Excellent communication and interpersonal skills, with the confidence to challenge and negotiate constructively. Good IT skills and the ability to maintain accurate records. A relevant Level 2 housing qualification, or willingness to work towards one. A current driving licence and access to a car for work purposes. This is an office-based role offering an initial contract until the end of November, with potential for extension.

Housing and Support Officer South West Location: Swindon. Hours: 40 hours per week (pro rata considered) Days : Monday - Friday. 08.30am - 17.00pm Salary: £26.5k Per annum + Bonuses Contract: Temp to Perm (permanent after 12 weeks) About the Role: Are you passionate about making a real difference in people s lives? Join our Client as a Housing and Support Officer and play a key role in supporting vulnerable individuals facing homelessness, mental health challenges, substance misuse, and other complex needs. You ll provide intensive, person-centred support to help clients overcome barriers and achieve lasting positive change. You will play a key role in the support and resettlement of clients/residents, covering a wide variety of tasks that contribute to fixing broken lives. You will work with people facing multiple and complex barriers including homelessness, mental health, substance misuse, offending behaviour and unemployment. You will work alongside the partners to ensure a multi-agency approach to support people into accommodation and support them to address the causes and consequences of their homelessness. The key focus is intensive person-centred coaching building on each person s unique strengths and aspirations so they can transition out of their situation with dignity. You will collate appropriate monitoring data to measure and report on the success of the service. You will be part of the on-call rota. Key Responsibilities: Able to demonstrate empathetic behaviours with the ability to Show compassion and Sympathy. Work one-to-one with individuals facing multiple and complex challenges who are going through the toughest of life transitions, through face-to-face meetings, phone calls and text messages, using non-collusive and non-coercive supportive conversations that create a sense that change could be beneficial and possible. Deliver intensive housing management, general support, and resettlement services. Assist the individual to maximise their income, applying for housing or personal benefits or charitable groups for donations and assistance where appropriate. Process referrals, conduct assessments, and develop tailored support plans. Take appropriate and timely action to deal with any breaches of licence agreements/tenancies and other contracts. Discretion, trustworthiness, tact and diplomacy to deal with highly sensitive matters. Manage a caseload efficiently, ensuring effective use of time and resources. Work one-to-one with clients through face-to-face meetings, calls, and texts. Collaborate with statutory and voluntary sector partners for a multi-agency approach. Advocate for clients to maximize opportunities and access benefits. Maintain accurate records and complete all required paperwork promptly. Conduct risk assessments and adhere to safeguarding and health & safety policies. Support the allocation and management of properties, including health and safety checks. Attend meetings with clients/residents as necessary. Participate in the on-call rota and provide cover for team absences as needed. As part of your wider duties and responsibilities you are required to promote and actively support the Company s responsibilities towards safeguarding. Safeguarding is about keeping people safe and protecting people from harm, neglect, abuse and injury. It is about creating safe places, being vigilant and doing something about any concerns you might have. It isn't just about the very old and the very young, it is about everyone who may be vulnerable. What We re Looking For: Ideally have experience working with vulnerable people or in a support/housing role. (Not essential) If no experience in any of the above, You must have trasferable skills in a similar role. Excellent communication, teamwork, and organizational skills. Ability to handle sensitive matters with discretion and professionalism. Confident using Microsoft Office and willing to learn case management software. Motivated to achieve performance targets and deliver high-quality support. Commitment to equality, diversity, and safeguarding. Additional Requirements: Full UK (Clean) Driving Licence and own vehicle. (Essential) Enhanced DBS check required (including disclosure of spent convictions). Willingness to wear an ID badge and security tag. Flexibility to work evenings and weekends as needed. Why Join Us? Make a meaningful impact in your community. Be part of a supportive, dedicated team. Progression pathway Ongoing training and development opportunities. Commitment to staff wellbeing and professional boundaries. Flexible working. Bonuses for on call. What We Offer: The opportunity to make a real difference in people s lives Supportive and values-driven working environment Excellent Progression opportunities Ongoing professional development and training Competitive salary and fantastic benefits How to Apply: If you are passionate about delivering excellent housing and support services and have the skills and experience we are looking for, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role. This role requires the successful candidate to undertake an Enhanced Disclosure and Barring Service (DBS) check and to comply with all relevant safeguarding, confidentiality, and data protection requirements.

Housing Solutions Officer We are seeking an experienced and highly motivated Housing Solutions Officer to join our Housing Solutions & Prevention Service. The postholder will play an integral role in delivering early intervention and homelessness prevention in accordance with the Housing (Wales) Act 2014 . Working directly with households at risk of homelessness, you will provide tailored and comprehensive housing advice, negotiate with landlords and family members, develop Personal Housing Plans, and support clients to sustain accommodation wherever it is safe and appropriate to do so. The successful candidate will demonstrate a strong working knowledge of the Housing (Wales) Act 2014, effective case management skills, and a clear commitment to supporting vulnerable individuals to achieve positive and sustainable housing outcomes. You will be empathetic, well-organised, and able to work collaboratively within a fast-paced statutory environment. Purpose of the Role Housing Solutions Officer The Housing Solutions Officer will deliver a comprehensive, person-centred housing advice and homelessness prevention service in accordance with the Housing (Wales) Act 2014 . The postholder will focus on early intervention , working proactively with households to prevent homelessness at the earliest possible stage, resolve housing difficulties, and promote sustainable long-term housing outcomes. This role requires strong working knowledge and practical experience of applying the duties set out under the Housing (Wales) Act 2014, including S66 Prevention Duty, S73 Relief Duty, and S75 Final Duty. What you will Deliver Housing Solutions Officer Prevent homelessness and resolve housing problems through effective early intervention and advice. Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options. Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014 . Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options. Support applicants to complete online applications to the Common Housing Register. Prevent homelessness and resolve housing problems through effective early intervention and advice. Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options. Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014 . Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options. Support applicants to complete online applications to the Common Housing Registe Homelessness Prevention Functions Housing Solutions Officer Provide telephone, online and face-to-face housing advice, ensuring customers understand their rights, responsibilities and housing options. Conduct effective, customer-focused housing solutions interviews, gathering accurate and relevant information. Maintain strong understanding of housing solutions and clearly communicate options that support the prevention and relief of homelessness within legislation. Demonstrate a thorough understanding of how homelessness prevention aligns with duties under the Housing (Wales) Act 2014. Maintain knowledge of relevant legislation, case law and private sector tenancy regulations, advising customers on legal rights and remedies. Participate in outreach at external venues including hospitals, and community buildings. Apply creativity and flexibility within legal frameworks to secure the best possible outcomes for customers. Use homelessness prevention funds appropriately to support households to avoid or resolve homelessness. Manage a caseload efficiently, ensuring timely and appropriate legal casework that meets statutory duties. Conduct home visits where necessary to prevent homelessness and promote solutions. Promote private rented sector opportunities where suitable and lawful. Build effective relationships with private landlords to prevent accommodation loss and support tenancy sustainment. Maintain accurate, detailed casework records and ensure all contacts and outcomes are recorded correctly. Work jointly with other departments and teams, including Children's Services, to undertake joint assessments and support complex cases. Homelessness Assessment Functions Housing Solutions Officer Interview customers who are homeless or at risk of homelessness, ensuring sensitive and thorough assessment. Make detailed enquiries with external agencies to verify information, investigate circumstances fully, and protect public resources. Investigate homelessness applications in accordance with the Housing (Wales) Act 2014, using relevant law and case law to inform decisions. Make statutory decisions and issue high-quality legal decision letters clearly explaining legislation, reasoning, and review rights. Identify cases involving fraud or misrepresentation and escalate appropriately. Identify high-risk situations and make necessary referrals to Police, Social Services, or other safeguarding agencies. Ensure all relevant medical and social information is considered during assessment and rehousing processes. Determine when temporary or emergency accommodation is required and arrange suitable placements. Ensure accurate transfer of information to the team responsible for booking temporary accommodation. Determine whether the Council's duty has ended where an applicant vacates or is evicted from temporary accommodation. Make statutory decisions under the supervision of the Team Leader, ensuring void periods are minimised. Assess whether the Council has a statutory duty to protect an applicant's personal property and make arrangements as required. Clearly explain decisions, both verbally and in writing, when no homelessness duty is owed.

We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!

About the Role Are you an experienced Housing Solutions Officer with strong homelessness prevention knowledge and a passion for helping people secure safe, suitable housing? This is a rewarding opportunity to join a busy local authority housing service, supporting residents at a critical point in their housing journey and making a direct difference to people's lives. What You'll Be Doing Take ownership of homelessness prevention and relief cases, working with households to agree practical steps and achieve positive housing outcomes. Provide clear, confident and accurate housing advice to tenants, homeowners, people asked to leave by family or friends, and those affected by relationship breakdown. Use your expertise to support vulnerable residents and households with complex needs, ensuring every case is handled with professionalism, empathy and urgency. Work closely with partners, agencies and internal teams to identify realistic housing options and prevent homelessness wherever possible. Maintain accurate case records, meet service targets and contribute to a responsive, high-performing housing solutions service. About You We are looking for a confident, resilient and solutions-focused housing professional who can manage complex casework, communicate clearly and deliver excellent customer service in a fast-paced environment. Detailed knowledge of local authority duties under the Housing Act 1996 Part VII, Homelessness Act 2002, Homelessness Reduction Act 2017, Domestic Abuse Act 2021 and the Homelessness Code of Guidance for Local Authorities. Good Understanding of related legislation, including child protection, security of tenure and wider statutory responsibilities relevant to homelessness casework. Sound knowledge of services, benefits and support options available to applicants experiencing housing difficulties. Skills and Experience Strong interpersonal skills, with the ability to listen, negotiate, build trust and manage sensitive conversations professionally. A creative and practical approach to problem solving, with the confidence to interpret complex legislation and case law. Excellent written communication skills, including clear case notes, decision letters and technical correspondence. The ability to manage a varied caseload, prioritise competing demands and work effectively to deadlines and performance targets. Confidence working with partners, chairing meetings and representing the service professionally and constructively. A positive attitude, commitment to continuous development and genuine motivation to improve outcomes for residents. Why Apply? If you are ready to use your homelessness prevention expertise in a role where your decisions and advice can make an immediate impact, this is a fantastic opportunity to join a supportive service and help deliver meaningful outcomes for residents. Apply today with your CV. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.

Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping , combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness , delivering a person-centred service in line with the Homelessness Reduction Act 2017 , and supporting vulnerable individuals into sustainable accommodation and long-term independence . Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - 3 months with likely extension IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC ) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skills Desirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Housing Reviews Officer - Local Authority Contract Are you an experienced Housing Reviews Officer with strong statutory homelessness review experience? This is an excellent opportunity for a specialist housing officer with experience in Section 202 reviews, Section 204 appeals, challenges to the suitability of temporary accommodation, and housing allocation review work. Work pattern: 1 day in the Office The Role As Housing Reviews Officer, you will independently review and determine statutory housing decisions in line with legislation, statutory guidance, case law and policy. You will manage complex evidence, assess legal risk and produce clear, balanced and defensible review decisions. You will play a key role in ensuring review decisions are fair, lawful, evidence-based and completed within statutory timescales. What You'll Be Doing Determining Section 202 homelessness reviews, temporary accommodation suitability reviews and discharge of duty decisions. Reviewing housing register, allocations and reasonable preference decisions in line with policy and statutory requirements. Analysing complex case files, legal submissions, medical evidence, safeguarding information and professional reports. Writing clear, legally robust review decision letters, including minded-to letters where required. Identifying legal, financial, operational and reputational risks and escalating complex matters with recommendations. Liaising with Legal Services, solicitors, advocates and Counsel on appeals, legal challenges and defended decisions. Providing technical advice, feedback and guidance to housing officers and managers to improve decision-making. Supporting responses to complaints, Ombudsman enquiries, Member enquiries and MP enquiries where specialist input is needed. About You Minimum 2 years' experience undertaking Section 202 homelessness reviews. Strong working knowledge of Section 204 appeals, homelessness legislation, suitability requirements and relevant case law. Experience producing legally sound, evidence-based and clearly reasoned review decisions. Solid knowledge of Parts VI and VII of the Housing Act 1996, the Homelessness Reduction Act 2017 and the Homelessness Code of Guidance. Experience handling complex homelessness, temporary accommodation or housing allocations casework. Excellent written communication, analytical reasoning and case management skills. Confidence working with sensitive information and vulnerable applicants in a professional, fair and respectful manner. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion, and welcome applications from all suitably qualified candidates.

We are currently looking for an experienced Housing Options Advisor to join a busy Housing Services team. The role will focus on interviewing and assessing homeless applicants, preventing homelessness through effective housing options and determining statutory duties under Part VII of the Housing Act 1996. The successful candidate will manage a caseload of homelessness and prevention cases, provide statutory housing advice and explore suitable housing options for customers who are homeless or threatened with homelessness. The role requires office attendance three days per week. The Role Interviewing and assessing people who are homeless or threatened with homelessness. Preventing homelessness by identifying and promoting suitable housing options. Determining whether applicants are owed a statutory duty under Part VII of the Housing Act 1996. Managing a caseload of homelessness prevention and housing options cases. Investigating eligibility, homelessness, priority need, intentionality and local connection. Providing statutory advice and assistance to single non-priority homeless applicants. Negotiating with landlords and accommodation providers to prevent homelessness. Assessing when interim or emergency accommodation duties apply. Drafting statutory homelessness decision letters with reference to relevant legislation and case law. Providing housing advice to private sector tenants, including cases involving harassment and illegal eviction. Undertaking outreach work, including housing advice surgeries. Key Requirements Previous experience working within Housing Options, Homelessness Prevention or Housing Advice. Strong knowledge of Part VII of the Housing Act 1996 and relevant homelessness legislation. Experience interviewing and assessing homeless applicants. Experience determining statutory homelessness duties. Experience managing homelessness prevention and housing options caseloads. Experience drafting statutory homelessness decision letters. Knowledge of the Protection from Eviction Act 1977 and relevant housing legislation. Experience providing advice to private sector tenants. What You Need to Do Now If you are interested in this Housing Options Advisor role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Advisors, Housing Options Officers, Homelessness Prevention Officers and Housing Needs Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.