34 jobs found

We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!

Our local authority client based in Maidenhead are urgently seeking an experienced Housing Accommodation Officer. 20.16 an hour PAYE Hybrid working Job Description Working within the Temporary Accommodation Team the job holder will work alongside Housing Options and Resettlement Teams to support those living in temporary accommodation and ensure their temporary homes are safe and suitable for their occupation. They will be responsible for letting and managing temporary accommodation provided to homeless households including property and tenancy management and the collect of accommodation charges. It is a role in a busy team so someone used to this and multi tasking is required. Must be a car owner with business use insurer Please apply with your updated CV ensuring that any gaps in employment are explained. At this point, may we take this opportunity to thank you for the interest you have shown in this role. Unfortunately, due to the high volume of applications that we receive, it is not always possible to respond to everyone. Therefore, unless you hear from us within the next 7 days, your application for this vacancy will have been unsuccessful.

Adecco are currently recruiting for a Hospital Discharge Housing Needs Officer on behalf of a public sector client. This is an exciting opportunity to support vulnerable individuals at a critical point in their lives, helping to prevent homelessness and enable safe, timely hospital discharges. Hospital Discharge - Housing Needs Officer Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - current sign off to March 2027 IT equipment provided ASAP Start About the Role In this role, you will work at the intersection of housing and health, supporting patients who are homeless or at risk of homelessness as they prepare to leave hospital. You will play a key role in securing suitable accommodation, removing barriers to discharge, and ensuring statutory responsibilities are met. Key Responsibilities Assess patients who are homeless or threatened with homelessness in line with relevant legislation Carry out homelessness assessments and develop personalised housing plans Take proactive steps to prevent homelessness or secure suitable accommodation where prevention is not possible Liaise closely with hospital teams, adult social care, and external housing providers Arrange emergency, interim, and longer-term accommodation as required Support safe and timely hospital discharges by resolving housing-related barriers Maintain accurate and up-to-date case records in line with statutory requirements Identify safeguarding concerns and escalate appropriately About You The ideal candidate will have: Experience in homelessness, housing options, or a similar role within a local authority or public sector setting Strong knowledge of homelessness legislation and statutory duties Experience supporting vulnerable individuals with complex needs The ability to manage a busy caseload and work effectively under pressure Excellent communication, partnership working, and negotiation skills Desirable Experience within hospital discharge or health-related housing roles Knowledge of local housing pathways and temporary accommodation processes Familiarity with housing systems such as Locata or Jigsaw Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Adecco are recruiting for an experienced Housing Needs Officer to support a busy Housing Needs service within a South London local authority. This role focuses on rough sleepers and individuals at risk of rough sleeping , combining statutory housing duties with proactive outreach and intensive casework. You will play a key role in assessing, preventing, and relieving homelessness , delivering a person-centred service in line with the Homelessness Reduction Act 2017 , and supporting vulnerable individuals into sustainable accommodation and long-term independence . Housing Needs Officer - Rough Sleepers Public Sector - Local Authority - Croydon Council Full Time - Monday to Friday, 36 hours per week Grade 9 - 22.41 per hour PAYE / 29.72 per hour Umbrella Hybrid Working - 2 to 3 days per week in office, remainder at home Temporary Role - current sign off to March 2027 IT equipment provided ASAP Start Key Responsibilities Casework & Assessments Manage a caseload of rough sleepers and single homeless applicants Conduct detailed housing needs assessments and determine statutory duties Develop and maintain Personalised Housing Plans (PHPs) Rough Sleeper Engagement Work alongside outreach teams to identify and verify rough sleepers Engage with individuals with complex needs (e.g. mental health, substance misuse, offending history) Build trust through flexible, proactive approaches Homelessness Prevention & Relief Take action to prevent homelessness (e.g. mediation, tenancy sustainment) Source suitable accommodation including: Temporary accommodation Private rented housing Supported housing pathways Support clients to move from the streets into settled housing Multi-Agency Working Collaborate with partners including: Health services Probation and criminal justice agencies Drug and alcohol services Voluntary sector organisations Coordinate support plans for individuals with complex needs Tenancy Sustainment & Support Help clients understand and maintain tenancies Support with benefits, utilities, and budgeting Liaise with landlords to resolve issues and prevent evictions Compliance & Administration Maintain accurate case records on housing systems (including NEC ) Ensure decisions comply with: Housing Act 1996 (as amended) Homelessness Reduction Act 2017 Prepare decision letters, reports, and legal documentation Skills & Experience Essential: Experience within housing options, homelessness, or rough sleeping services Strong knowledge of housing legislation and statutory duties Experience supporting vulnerable individuals with complex needs Working knowledge and experience using the NEC housing system Excellent communication and case management skills Desirable: Previous experience within a local authority housing team Understanding of London housing pathways and Rough Sleeper Initiative work Experience working in multi-agency environments Key Competencies Empathy and resilience when working with vulnerable groups Strong problem-solving and decision-making abilities Ability to manage a high caseload under pressure Effective partnership working and negotiation skills What's on Offer Long-term contract opportunity through to March 2027 Hybrid working (2-3 days in office) IT equipment provided Opportunity to make a tangible impact supporting vulnerable individuals off the streets into stable housing Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Project Officer x2 Location: Hybrid/Remote (With site travel in the South) Salary: £26,897 per annum Vacancy Type: One role available, permanent full time and one 12 month fixed term contract available Closing Date: 3rd of July 2026 Home Based, covering the South (East and West Sussex, Hampshire, Bournemouth, Christchurch, Poole, Dorset, Wiltshire & Devon). Do you want to help build affordable, quality homes for those who need it most and build your career at the same time? If this sounds like you, keep reading. At Stonewater, we have some of the most significant growth targets in the sector and we re looking for two Project Officers to help support to drive forward our development programme. We understand how desperately these new homes are needed and our second strategic partnership with Guinness and Homes England has secured a further £250m, to build 4,180 additional affordable homes by 2029, giving us the long-term security we need to focus on building quality homes for those who need them most. We ve built a strong platform to deliver our goals, making this a fantastic time for new colleagues to join our organisation and be part of our next phase. Our targets are significant and mark us as one of the biggest developing Housing Associations in the country, with a ground-breaking approach to environmental standards, but it s not just numbers. Our staff truly live our values and are able to fully bring their whole selves to work every day. Putting customers at the heart and working in a collaborative, proactive and solution-focussed way makes our colleagues our biggest asset. Although this is a home based role, it will involve some occasional travel to development sites within the South. The ability to independently travel to various sites within the region is essential. Flexibility in how this is achieved is left to the candidate s discretion. The ideal candidate will: Have an interest in or knowledge of housing is preferred, especially affordable housing. Be confident, independent, and pro-active in your approach to your work and relationships with colleagues. Have a customer focussed approach to your work. Have excellent administrative and problem-solving skills with excellent attention to detail. Have excellent verbal and written communication skills, able to contribute to the production of written reports and ensure effective project management to internal and external stakeholders. Have good numerical and organisational skills to enable you to prioritise and manage a varied workload. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to their website to complete your application.

Job Title: Homelessness Prevention & Solutions Officer Location: Harrow Council Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary ongoing assignment, until 31st March 2027 Hours of Work: 37 hours per week Payrate: 21.23 per hour PAYE Overview: Pertemps have an exciting opportunity within Harrow Council for a self-driven and motivated Homelessness Prevention & Solutions Officer to join an expanding team. The role of Homelessness Prevention & Solutions Officer has a competitive pay rate of 18.59 per hour (negotiable). Other benefits include excellent training and support for career development and 21 days of holiday (excluding Bank Holidays). Main Responsibilities To take part in the Duty Triage rota and to assist customers through general reception, telephone, and electronic enquiries with appropriate advice. To deliver intensive, specialist support to homeless clients. To manage a caseload of people who are currently experiencing a housing crisis and provide a service that seeks to minimise the duration of that crisis. To understand the complex, multiple needs as well as strengths of those individuals; and develop trusting, non-dependent relationships to improve their confidence and motivation to progress towards their next step in housing To create individual Personal Housing Plans (PHPs) for everyone in housing need to sustain existing accommodation and/or find new housing, taking account of their circumstances and keeping the plan under review. To provide some support for individuals through the resettlement process when moving to a new home. Requirements Comprehensive knowledge of all core legislation such as the Housing Act 1985, Housing Act 1996 as amended by Homelessness Act 2002, the Homelessness Reduction Act 2017, housing needs issues, related legislation, and case law. Good working knowledge of housing benefit rules and the supply and demand issues related to public sector and private housing in a London council. Expert knowledge of homelessness policy and practice Experience of negotiation/advocacy/mediation. Experience in effective record keeping including electronically. Experience in carrying out interviews, investigations, and negotiations. About Us For almost 60 years, Pertemps Recruitment Partnership has been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in the length of service and career progression of our employees. " Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. " The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)>

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in Housing Service in London. Sounds great, what will I be doing? In this role you will take ownership of a busy caseload of supported accommodation units, ensuring residents are safe, engaged, and set up to succeed. You'll lead on all aspects of tenancy management, from onboarding and exit meetings to embedding a Psychologically Informed Environment approach. All while maintaining accurate, GDPR compliant records and delivering strong financial performance. With a proactive focus on arrears management, income collection, and benefits guidance, you'll help residents navigate housing systems and sustain their tenancies. You'll also coordinate timely repairs, monitor property standards, and keep communication flowing between residents, support teams, and contractors. This role is ideal for someone who thrives in a fast paced environment, enjoys problem solving, and is passionate about creating stable, high quality housing experiences for vulnerable individuals. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. A successful candidate will bring solid experience in rent collection, arrears recovery, and confidently applying the pre action protocol, alongside a proven ability to manage complex welfare benefit claims and navigate DWP and Housing Benefit systems. They will have a background in supporting vulnerable individuals - including those facing mental health challenges, substance dependency, domestic abuse, or young people's support needs, and be skilled in working collaboratively with local authorities, support workers, and external agencies. With strong knowledge of tenancy management, housing legislation, and income related processes, they will also demonstrate excellent IT capability, accurate data handling, and confidence using housing management systems. Exceptional communication, numeracy, and interpersonal skills are essential, as is the ability to build trust, work sensitively with service users, and maintain productive relationships with stakeholders. Highly organised and self motivated, they will manage their time effectively, take ownership of their responsibilities, and be able to travel across sites to deliver in person support where needed. You must be flexible to travel across London. Interview Steps We keep our interview process simple, so you know exactly what to expect. Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Housing Officer - Statutory Homelessness Rate of pay: 32.26 Umbrella per hour Job Type: Temporary (until end of September 2026) Location: Guildhall (Hybrid - 3 days office, 2 days remote) Day-to-Day Responsibilities Assess homeless applications in line with Part VII of the Housing Act 1996, Homelessness Reduction Act 2017, and relevant legislation. Deliver a comprehensive housing advice service, supporting applicants who are homeless or threatened with homelessness. Carry out detailed and sensitive interviews to assess housing needs and determine appropriate outcomes. Draft and issue statutory S184 decision letters accurately and within required timeframes. Develop and implement Personal Housing Plans to support prevention and relief duties. Arrange temporary accommodation placements where required, ensuring eligibility criteria are met and processes are followed. Maintain accurate case records and ensure data returns to central government are completed on time. Provide advice to customers via phone, email and face-to-face (including walk-in and duty cover). Liaise with internal teams and external agencies (e.g. welfare services, social care) to deliver holistic support. Conduct visits to temporary accommodation where necessary and ensure appropriate standards are maintained. Carry out checks to verify applicant information and prevent fraudulent applications. Contribute to wider homelessness prevention and rough sleeping initiatives. Support team operations within a structure of triage, housing officers, and senior housing officer oversight. Skills & Experience Required Proven experience working in a Housing Options or Homelessness service within a local authority. Strong knowledge of homelessness legislation, including the Housing Act 1996 (Part VII), Homelessness Reduction Act 2017, and associated guidance. Demonstrable experience assessing homeless applications and determining duties. Experience issuing S184 decision letters. Ability to provide effective housing advice and prevent homelessness through early intervention. Strong communication and interviewing skills, with a person-centred approach. Experience managing a varied caseload and working to deadlines. Ability to work independently and as part of a team in a busy environment. Competent in maintaining accurate records and handling sensitive information. Additional Requirements Hybrid working: 3 days office-based and 2 days remote (including at least one duty day covering phones and walk-ins). Enhanced DBS required. To apply for the Housing Officer - Statutory Homelessness position, please submit your CV detailing your relevant experience

Estate Maintenance Officer Chertsey Contract £121.69 per day PAYE Our client is looking for an experienced Estate Maintenance Officer This is one of many roles we are recruiting for please visit our website colbernlimited co uk To provide a comprehensive and professional repairs and maintenance services in line with our service standards and contractual obligations To provide onsite repairs and maintenance services in accordance with relevant health & safety policies, regulations and legislations. The location You ll be based at one of our main offices in either Farringdon, Croydon, Isle of Wight, Maidstone or Sittingbourne, with the option for working in a hybrid way when appropriate and as agreed with your manager. What you ll be doing: Conduct health and safety inspections in accordance with our service standards and contractual obligations. Comply with our vetting and contractor management procedure when instructing external contractors to complete repairs and maintenance works on our behalf. Carry out repairs and maintenance duties in accordance with Southern Housings safe operating procedures and relevant health & safety policies. Maximise site occupancy by ensuring the void repairs/maintenance schedule is completed within target including any fixtures and fittings associated work. Provide high quality painting and decorating service including preparation of surfaces, filling cracks/holes, efficient use of materials, matching paint shades with existing and maintaining safe areas of work including signage. Keep all windows, doors, kitchen units and furniture are in working order by repairing, replacing or easing and adjusting. Maintain a central register of onsite assets including tables, chairs, washing machines/dryers, lamps, fridges/freezers, beds, mattresses, fans, tools and materials. Maintain onsite facilities by repairing/replacing washers, taps, tiles, ball valves, WC seats, fuses, light bulbs, handles, locks and sealing around baths/sinks/showers. Ensure all common parts are clear of potential hazards including those attributable to seasonal changes including external footpaths. Keep clear air-bricks, gullies and low level guttering from blockages. Keep communal areas clear of any obstructions particularly fire evacuation routes and exits. Responding to emergencies in and out of hours including making safe glazing, leaks, lighting and tripping/slipping hazards. Travel between sites as required to meet repairs and maintenance demand in the portfolio. Provide a monthly repairs/maintenance report to the Accommodation Manager highlighting any major or cyclical works which may be required in the future Knowledge of student services including best practice, the regulatory framework and relevant legislation within which Registered Providers operate Knowledge of fire, health and safety regulations in a residential setting Knowledge of basic carpentry, plumbing, tiling and electrical industry standards Knowledge of the ANUK framework for landlords managing accommodation Level 2 NVQ Diploma in Building Maintenance Multi-trade Repair and Refurbishment Operations (Construction) Knowledge of IT systems used such as HOTEC, Microsoft Dynamics CRM, Orchard, etc. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

Rehousing Officer Medway, Kent Temporary Ongoing Full Time A fantastic opportunity has arisen for an experienced Rehousing Officer to join a busy Housing Needs team in Medway, Kent, supporting homeless households into suitable temporary accommodation and helping to deliver an effective rehousing service. THE ROLE As a Rehousing Officer, you will play a key role in ensuring homeless households are placed into suitable temporary accommodation whilst delivering housing advice, managing applications and supporting the council's statutory housing duties. Source and secure suitable temporary accommodation for homeless households. Coordinate planned and emergency placements to ensure effective use of available accommodation. Conduct tenancy sign-ups and household visits for residents moving into temporary accommodation. Assess housing applications in line with the Allocations Policy and maintain accurate records. Manage temporary accommodation rent accounts and support income collection. Provide housing advice and assistance to applicants in housing need. Liaise with internal teams, landlords, housing providers and partner agencies to deliver positive outcomes for residents. THE CANDIDATE The successful candidate will have previous experience working in a similar Rehousing Officer, Housing Officer, Allocations Officer or Homelessness Officer role. Experience working within homelessness, housing needs, allocations or temporary accommodation services. Good understanding of housing legislation, homelessness duties and allocations policies. Experience assessing housing applications and managing housing-related casework. Strong communication and customer service skills with the ability to support vulnerable residents. Full UK Driving Licence and access to a vehicle for work purposes. THE CONTRACT Working Hours: Full Time Length of Contract: 3 Month Contract Rate: The pay for the role is 18.00 per hour LTD company rate. The PAYE equivalent is 15.35 per hour, inclusive of holiday pay. HOW TO APPLY To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a 250 referral bonus for every successfully referred candidate!

We are currently looking for an experienced Complaints Investigator to join a busy housing service. This Complaints Investigator role will focus on investigating complex housing complaints, managing Stage 2 complaints and supporting Housing Ombudsman enquiries. The successful candidate will investigate complaints across housing management, repairs, homelessness and temporary accommodation services, producing detailed findings and recommendations. This Complaints Investigator position would suit someone with extensive local authority or housing association complaints experience. The Role - Investigating complex Stage 2 complaints across housing management, repairs, homelessness and temporary accommodation services. - Producing investigation reports, findings and recommendations. - Drafting complaint responses on behalf of senior housing managers and directors. - Coordinating responses to Housing Ombudsman enquiries and investigations. - Reviewing complaint trends and identifying service improvements. - Producing complaint performance reports and management information. - Supporting compliance with the Housing Ombudsman Complaint Handling Code. Key Requirements - Extensive experience working as a Complaints Investigator, Housing Complaints Officer or Complaints Manager. - Experience managing complex Stage 2 housing complaints. - Experience investigating housing management, repairs, homelessness and temporary accommodation complaints. - Experience responding to Housing Ombudsman enquiries and investigations. - Experience drafting responses on behalf of senior managers and directors. - Knowledge of the Housing Ombudsman Complaint Handling Code. - Experience producing investigation reports and recommendations. - Experience using Microsoft Dynamics D365 and Northgate V6 would be advantageous. What You Need to Do Now If you are interested in this Complaints Investigator role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Complaints Investigator job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Complaints Investigators, Housing Complaints Officers, Complaints Managers and Housing Ombudsman roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing complaints professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Rehousing Officer Location: Medway (Hybrid) Contract: 3 month temporary contract - possibility of extension Pay: 18 an hour We're working with a local authority in Kent looking for an experienced Rehousing Officer to join their housing team. This is an excellent opportunity for someone with strong people skills and a background in housing, tenancy or customer support to make a real difference in the community. Key Responsibilities: Manage day-to-day housing needs for residents living in temporary accommodation. Coordinate property inspections, maintenance and repairs to ensure homes are safe and compliant. Support residents with advice and guidance to help them sustain their accommodation and move into permanent housing. Liaise with contractors, maintenance teams and internal departments to resolve property or tenancy issues quickly. Respond to tenancy-related concerns, including complaints and anti-social behaviour, in a fair and professional way. Maintain accurate case notes, tenancy records and reports. Work collaboratively with partner agencies, such as social services and the police, to support vulnerable residents and promote safeguarding. What We're Looking For: Previous experience in housing management, homelessness services, or tenancy support (essential). Excellent communication and problem-solving skills. Strong organisational skills and the ability to manage a busy caseload. Empathetic and customer-focused approach. Good working knowledge of housing law and homelessness legislation (desirable). Why Apply: Hybrid working arrangement (office and home-based). Supportive team environment. Opportunity to gain valuable local authority experience and develop your career in housing services. if you are interested in the role, please apply with your CV now! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate 220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with landlords, managing agents, and internal teams to address property condition issues and ensure compliance. Support the identification and investigation of abandoned or non-occupied properties, including preparing evidence where required. Respond to queries and issues raised during visits, providing advice or escalating where appropriate. Promote move-on options and provide basic advice to residents to support reduced length of stay in temporary accommodation. Ensure all activities are recorded accurately in relevant systems and contribute to performance monitoring. Work collaboratively with homelessness, procurement, and property management teams to support service delivery. Adhere to lone working procedures and follow safeguarding protocols at all times Person Specification (Summary) Experience of working in housing, temporary accommodation, or a similar front-line service. Knowledge of housing legislation, including homelessness duties and property standards (HHSRS desirable). Experience of conducting property visits/inspections and working with landlords or managing agents. Strong communication and problem-solving skills, with the ability to manage sensitive situations. Ability to work independently, manage a caseload, and prioritise workload effectively. IT literate with experience of recording accurate case notes and data. Additional Requirements Ability to travel across the borough to carry out visits. Willingness to work flexibly, including occasional out-of-hours visits if required. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We're working with a local authority in Surrey that needs an experienced Team Leader to step into a busy Homelessness & Housing Options service and provide immediate, hands-on leadership. This role will see you: Lead day-to-day service delivery and supervise officers through regular 1:1s Oversee complex and high-risk cases, ensuring legally sound decisions Review Personalised Housing Plans and maintain statutory compliance Monitor temporary accommodation and drive performance improvements Represent the service at multi-agency meetings You'll need: Proven experience leading within a Homelessness or Housing Needs service Strong knowledge of the Housing Act 1996 and HRA 2017 Confidence managing complex casework and improving team performance Ability to work at pace in a busy service Availability to attend the office a few days per week Ideally experience with Housing Jigsaw Immediate or short-notice availability is preferred. Interested? Apply now or drop me an email url removed and I'll talk you through the role.

We are currently looking for an experienced Homeless Assessment Advisor to join a busy Housing Options service. This Homeless Assessment Advisor role will focus on carrying out statutory homelessness assessments, making legally robust decisions and supporting applicants to prevent or relieve homelessness. You will initially be required to be in the office 5 days a week and then have the option to work on a hybrid basis, the successful candidate will be required in the office 3 days per week, with the remaining 2 days worked remotely. This Homeless Assessment Advisor position would suit someone with previous experience making homelessness decisions, managing high volume complex homelessness casework and delivering housing advice services. The Role - Conducting homelessness assessments in accordance with the Housing Act 1996 and Homelessness Reduction Act 2017. - Completing comprehensive housing needs assessments and Personalised Housing Plans. - Supporting applicants to prevent or relieve homelessness through a range of housing options. - Making homelessness decisions and issuing legally compliant decision letters. - Investigating priority need, intentional homelessness and local connection. - Managing an individual caseload from assessment through to decision. - Working with supported housing providers, private landlords and partner agencies to secure accommodation solutions. - Supporting vulnerable households and working alongside partner agencies including Social Services and Mental Health teams. Key Requirements - Previous experience working as a Homeless Assessment Advisor, Housing Options Officer or Homelessness Officer. - Experience delivering housing advice and homelessness prevention services. - Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated legislation. - Experience completing housing needs assessments and Personalised Housing Plans. - Experience managing complex homelessness casework. - Experience writing homelessness decision letters, ideally Section 184 decisions. - NVQ Level 4 or equivalent qualification in a relevant subject. - Experience maintaining accurate case records and using housing management systems - Jigsaw / MRI What You Need to Do Now If you are interested in this Homeless Assessment Advisor role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Homeless Assessment Advisor job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Homeless Assessment Advisors, Housing Options Officers and Homelessness Officer roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

We are currently looking for an experienced Housing Options Officer to join a busy homelessness prevention service. This Housing Options Officer role will focus on preventing homelessness, assessing housing needs and supporting customers to access sustainable housing solutions through a range of housing options. The successful candidate will manage a caseload of customers, carry out housing options assessments and work with internal and external partners to prevent homelessness wherever possible. The Housing Options Officer position is a fully office-based role, requiring attendance Monday to Friday, and would suit someone with previous experience within homelessness prevention, housing options or housing advice services. The Role - Conducting housing options interviews and housing needs assessments. - Providing housing advice and homelessness prevention assistance to customers. - Negotiating with landlords, family members and accommodation providers to prevent homelessness. - Completing home visits and supporting customers to remain in their existing accommodation where possible. - Assessing eligibility, homelessness and priority need in accordance with housing legislation. - Completing enquiries and preparing Section 184 decision letters. - Developing Personalised Housing Plans and supporting customers to achieve agreed outcomes. - Acting as lead officer under a No Wrong Door approach, identifying wider support needs and making referrals to partner agencies. - Supporting customers with access to private rented accommodation, supported housing and other housing options. - Providing basic budgeting, debt and welfare advice and liaising with partner agencies where required. - Working closely with Children's Services, Probation, Health Services, Social Services and voluntary sector partners. Key Requirements - Previous experience working as a Housing Options Officer, Homeless Prevention Officer or Housing Adviser. - Experience delivering homelessness prevention and housing advice services. - Knowledge of the Housing Act 1996, Homelessness Reduction Act 2017 and associated housing legislation. - Experience carrying out housing needs assessments and developing Personalised Housing Plans. - Experience completing homelessness enquiries and preparing Section 184 decision letters. - Experience negotiating with landlords and accommodation providers to prevent homelessness. - Experience managing a homelessness prevention caseload. What You Need to Do Now If you are interested in this Housing Options Officer role and meet the criteria above, please click APPLY NOW and send us your CV. If you do not hear from us within 48 hours, unfortunately your application has not been successful on this occasion. Footnote If you feel that this Housing Options Officer job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Housing Options Officers, Homeless Prevention Officers and Housing Adviser roles across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Job Title: Residential Community Officer Location: Birmingham Salary: £24,521 - £26,093 per annum - SS1 Job type: Permanent, Full time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is seeking a committed student-facing Residential Community Officer to play a vital role in creating a safe, welcoming, and supportive environment for both students and visitors at our managed accommodation, The Maltings. The role will be a key part of our newly rebranded Residential Community Team This multifaceted role places you at the heart of our diverse residential community. As the first point of contact, you will manage enquiries, oversee check-ins and check-outs, assist with accommodation allocations, and collaborate closely with Estates and Campus Security to ensure the safety and smooth running of the site. You will also contribute to wellbeing initiatives and maintain compliance to key sector standards, including the University Mental Health Charter, OfS regulations, and the UUK/GuildHE Accommodation Code. Responding promptly and effectively to emergencies and welfare concerns will be essential. The role also includes supporting commercial bookings and playing an active part in organising events that enrich the student experience and foster a strong sense of community. We are seeking a professional who is approachable, organised and reliable, with excellent communication skills and a genuine commitment to outstanding customer service. You will be confident working independently, yet value being part of a supportive team. At UCB, you will join a diverse and inclusive community dedicated to wellbeing and continuous development, where your work will have a meaningful impact on student life and accommodation. If you are motivated to contribute to a thriving residential community, we would be delighted to hear from you. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology home and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. Closing Date - Sunday 14th June 2026. Interview Date - TBC. Please click APPLY to be redirected to our website to complete an application form. Candidates with experience of: Housing Officer, Tenancy Officer, Neighbourhood Housing Officer, Accommodation Warden, will also be considered for this role.

Teignbridge District Council £500 per day (Inside IR35) 4 months (likely extension) Hybrid - Newton Abbot / Remote Teignbridge District Council are looking for an experienced Housing Development Officer to support the delivery of a high-profile affordable housing and temporary accommodation programme across the district. This is a fantastic opportunity to step into a delivery-focused role at a pivotal time, with the Council progressing major capital schemes, a new Local Plan on the horizon, and an ambitious Housing Strategy being shaped for 2026 and beyond. You'll be joining a proactive Housing Enabling and Development team working at pace across development, acquisitions, and partnership delivery with Registered Providers, developers, and key stakeholders. Key Projects You'll Be Leading On You'll take ownership and oversight of a varied and impactful portfolio, including: Sherborne House Car Park, Newton Abbot - a flagship Council-led scheme delivering 23 Passivhaus Plus social rent apartments, with site start planned for Spring 2026 Harewood House, Kingskerswell - conversion of a former guest house into a 7-bed HMO for Temporary Accommodation, supporting homelessness provision Stock Acquisition Programme - supporting delivery of new Temporary Accommodation and resettlement homes across the district, including acquisition of additional properties funded through government and capital programmes Key Responsibilities In this role, you will: Lead project management and client-side oversight of housing development schemes from pre-construction through to delivery Ensure schemes are delivered on time, within budget, and to required quality standards Work collaboratively with internal teams including Housing, Assets, Planning, Legal, and senior stakeholders Liaise with external partners including consultants, contractors, Homes England, Registered Providers, and local stakeholders Support community and stakeholder engagement where required Maintain clear, accurate project records to support governance, audit, and continuity across programmes What We're Looking For We're keen to speak with professionals who bring: Strong experience in affordable housing development and delivery, ideally within a Local Authority or public sector environment Solid understanding of the housing challenges across rural and coastal communities Good knowledge of the Devon residential and construction market (desirable but not essential) Proven ability to manage multiple projects and stakeholder relationships effectively Strong communication skills with a collaborative, delivery-focused approach Confident user of Microsoft 365 and project management tools The Offer £500 per day (Inside IR35) Initial 4-month contract with likelihood of extension Hybrid working - remote with attendance in Newton Abbot and across Teignbridge as required Why This Role? This is not just a delivery role - it's a chance to directly influence the supply of affordable homes and temporary accommodation across Teignbridge at a time of significant strategic investment and growth. You'll be working on visible, meaningful projects with real community impact.

Job Description We are looking for an experienced Housing Solutions Officer with a solid background in housing and social services within Bedfordshire. This role involves working with clients who have been supported to move into accommodation in the Private Rented Sector. The successful candidate must be able to work 4-5 days per week in Bedfordshire and visit clients at home. A full clean driving license and access to personal transport are essential. Key Responsibilities: Provide tenancy sustainment support by conducting periodic check-ins (e.g., at 3 and 6 months) with clients who have moved into Private Rented Sector accommodation. Encourage clients to self-manage their tenancies while remaining accessible for support. Check in with landlords and agents to review rent accounts, tenancy conduct, and clients' wellbeing. Qualifications Essential and Desired Skills: GCSE (or equivalent) in English Language and Mathematics. Relevant professional qualifications and experience. Advanced skills in Microsoft Office (Word, Excel, Outlook), social media, and CRM systems. A full clean driving license and personal transport. Criteria for Shortlisting - Ideal Candidate Profile: Knowledge of housing law to effectively support clients and uphold legal standards. Understanding of housing law and national policies related to homelessness, with the ability to apply this knowledge in practice. In-depth knowledge of homelessness legislation, case law, and Codes of Guidance. Familiarity with the Local Authority's obligations towards asylum seekers. Strong communication skills, both oral and written, with the ability to explain issues clearly, objectively, and in a personable manner. Excellent interpersonal skills, including active listening, advocacy, and negotiation. Understanding of recent relevant legislation and government proposals, such as the Modernisation Agenda, Best Value, and Human Rights. Awareness of equal opportunities policies and their practical application. Knowledge and Understanding of current housing issues. Experience in dealing with vulnerable customers. Experience in conducting homeless assessments. Understanding of risk assessments and lone working policies. C ompliance Requirements Full clean driving licence and own transport DBS check enhanced adults' and children's. Willingness to participate in the mandatory Right to Work Checks as part of the pre-screening application process. Diamond Blaque Group, a leading public-sector provider, acts as the employment business for this vacancy. We are committed to fostering an inclusive environment that values diversity and equal opportunity in the workplace.