Assistant Housing Officer - Visiting Officer - Neighbourhood Officer job Your new company Hays is the exclusive recruiting partner for Birmingham City Council, Sandwell Council, Coventry Council and Solihull Metropolitan Borough Council. We are currently looking for candidates to join their teams on a full-time, temporary basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Your new role As an Assistant Housing Officer, you provide support to the Housing Officer to deliver consistent, excellent, reliable, customer-focussed Housing Management, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education and enforcement approaches, will ensure the proper management of council tenancies in accordance with BCC's Tenancy Conditions and Management policy and related procedures and in compliance with all relevant legislation, regulatory codes, guidance and professional practice. You will contribute and help deliver, where directed, the provision of a multi-agency/partnership problem-solving service around people, property, place, and sustaining tenancies. What you'll need to succeed In order to succeed in your application, you will need a background in Social Housing - this could be a housing officer, neighbourhood officer, homelessness officer etc. You will need knowledge of Legislation and Part 6 and 7 of the Housing Act. This role requires an Enhanced DBS, which Hays will put into process for you free of charge. Driving and business insurance are needed for this role. In addition, this role will be an ASAP start. Before starting, you will need to pass your reference and compliance checks. On registration, please have your two most recent employment details available for reference checks. What you'll get in return This role is a full-time, temporary position based in Birmingham. The role is £13.88 per hour (PAYE) Due to the council going through a period of transition, permanent opportunities may be available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Jan 24, 2025
Contract
Assistant Housing Officer - Visiting Officer - Neighbourhood Officer job Your new company Hays is the exclusive recruiting partner for Birmingham City Council, Sandwell Council, Coventry Council and Solihull Metropolitan Borough Council. We are currently looking for candidates to join their teams on a full-time, temporary basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Your new role As an Assistant Housing Officer, you provide support to the Housing Officer to deliver consistent, excellent, reliable, customer-focussed Housing Management, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education and enforcement approaches, will ensure the proper management of council tenancies in accordance with BCC's Tenancy Conditions and Management policy and related procedures and in compliance with all relevant legislation, regulatory codes, guidance and professional practice. You will contribute and help deliver, where directed, the provision of a multi-agency/partnership problem-solving service around people, property, place, and sustaining tenancies. What you'll need to succeed In order to succeed in your application, you will need a background in Social Housing - this could be a housing officer, neighbourhood officer, homelessness officer etc. You will need knowledge of Legislation and Part 6 and 7 of the Housing Act. This role requires an Enhanced DBS, which Hays will put into process for you free of charge. Driving and business insurance are needed for this role. In addition, this role will be an ASAP start. Before starting, you will need to pass your reference and compliance checks. On registration, please have your two most recent employment details available for reference checks. What you'll get in return This role is a full-time, temporary position based in Birmingham. The role is £13.88 per hour (PAYE) Due to the council going through a period of transition, permanent opportunities may be available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Cheltenham Borough Council
Cheltenham, Gloucestershire
Join Cheltenham Borough Council as a Senior Private Sector HousingTechnical Officer and play a vital role in shaping the future of Cheltenham. Location: Cheltenham, GL50 9SA Salary: £37,728 to £41,516 per annum Job Type: Permanent, Full-Time Closing Date: Sunday 2nd February 2025 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council dedicated to making Cheltenham a great place to live and work. By supporting thriving communities and businesses while preserving the town s unique character, we create opportunities for growth and innovation. As an employer, we are committed to fairness, respect, and creating a stimulating environment where our people can thrive. With benefits like flexible working arrangements, generous holiday allowances, a strong pension scheme, and comprehensive learning and development opportunities, we empower our team to reach their full potential. Together, we re building a vibrant future for Cheltenham and its people. Senior Private Sector HousingTechnical Officer The Role: We are looking for a Senior Technical Officer to join us to undertake a range of specialist duties within an interdisciplinary team responsible for improving private sector housing conditions and carrying out the Council's responsibilities under the Housing Acts and other legislation. You will support the Manager in terms of service delivery, service management and development, policy advice and formulation and resource management. Senior Private Sector HousingTechnical Officer Key Responsibilities: - Conduct property and HMO inspections and enforce legislation, licence HMOs, and ensure programme goals are met - Assist in developing and managing grants, loans and works schemes as per Council policies - Participate in housing surveys to assess property conditions and support area-based actions - Determine applications as part of the disabled grants facilities process - Provide evidence and appear as a witness in legal proceedings, tribunals, and public inquiries for the Council - Collaborate with environmental health, building control and related teams on enforcement and statutory approvals, promoting a unified approach Senior Private Sector HousingTechnical Officer You: - A relevant qualification in environmental health/building/surveying or a related subject - HHSRS qualification with relevant enforcement experience - Practical experience relating to construction and the interpretation of specifications - Good level of IT skills - MS Office - Demonstrate effective communication at all levels - Be customer focussed - Be proactive and self-motivated - Have use of a car for work purposes Senior Private Sector HousingTechnical Officer Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days paid time off for volunteering - Enhanced maternity and paternity schemes - An employee counselling service - Free eye tests (for some posts) and contribution towards the cost of glasses - A cycle to work scheme - Low-cost town centre parking for some jobs, depending on work location - A commitment to employee wellbeing Applications The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. Closing date: Sunday 2nd February 2025 To submit your application for this exciting Senior Private Sector HousingTechnical Officer opportunity, please click Apply now!
Jan 22, 2025
Full time
Join Cheltenham Borough Council as a Senior Private Sector HousingTechnical Officer and play a vital role in shaping the future of Cheltenham. Location: Cheltenham, GL50 9SA Salary: £37,728 to £41,516 per annum Job Type: Permanent, Full-Time Closing Date: Sunday 2nd February 2025 Come and work for an award-winning organisation! We are an ambitious and forward-thinking council dedicated to making Cheltenham a great place to live and work. By supporting thriving communities and businesses while preserving the town s unique character, we create opportunities for growth and innovation. As an employer, we are committed to fairness, respect, and creating a stimulating environment where our people can thrive. With benefits like flexible working arrangements, generous holiday allowances, a strong pension scheme, and comprehensive learning and development opportunities, we empower our team to reach their full potential. Together, we re building a vibrant future for Cheltenham and its people. Senior Private Sector HousingTechnical Officer The Role: We are looking for a Senior Technical Officer to join us to undertake a range of specialist duties within an interdisciplinary team responsible for improving private sector housing conditions and carrying out the Council's responsibilities under the Housing Acts and other legislation. You will support the Manager in terms of service delivery, service management and development, policy advice and formulation and resource management. Senior Private Sector HousingTechnical Officer Key Responsibilities: - Conduct property and HMO inspections and enforce legislation, licence HMOs, and ensure programme goals are met - Assist in developing and managing grants, loans and works schemes as per Council policies - Participate in housing surveys to assess property conditions and support area-based actions - Determine applications as part of the disabled grants facilities process - Provide evidence and appear as a witness in legal proceedings, tribunals, and public inquiries for the Council - Collaborate with environmental health, building control and related teams on enforcement and statutory approvals, promoting a unified approach Senior Private Sector HousingTechnical Officer You: - A relevant qualification in environmental health/building/surveying or a related subject - HHSRS qualification with relevant enforcement experience - Practical experience relating to construction and the interpretation of specifications - Good level of IT skills - MS Office - Demonstrate effective communication at all levels - Be customer focussed - Be proactive and self-motivated - Have use of a car for work purposes Senior Private Sector HousingTechnical Officer Benefits: - An excellent pension scheme. You will be eligible to join the Local Government Pension Scheme (LGPS) - A generous holiday entitlement of 26 days rising to 31 days after five years. Part-time employees receive a pro rata entitlement of 26 days - A flexible and agile working environment. We aim to provide opportunities to work from home or elsewhere and offer flexibility in working hours - A comprehensive programme of learning and development - Two days paid time off for volunteering - Enhanced maternity and paternity schemes - An employee counselling service - Free eye tests (for some posts) and contribution towards the cost of glasses - A cycle to work scheme - Low-cost town centre parking for some jobs, depending on work location - A commitment to employee wellbeing Applications The council is committed to promoting equality of opportunity, we welcome applications from all sections of the community. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. Closing date: Sunday 2nd February 2025 To submit your application for this exciting Senior Private Sector HousingTechnical Officer opportunity, please click Apply now!
Job Advert: Home Ownership & Place Officer Location: Seaham / Bishop Aukland Contract: Temp - End of Feb Hours: 35 PAYE Rate: 17.15 per hour LTD Rate: 20.12 per hour Role Summary: Our client is seeking a dedicated Home Ownership & Place Officer to join their team. This role involves coordinating and administering property acquisitions, disposals, and management activities. You will oversee Right-to-Buy and Right-to-Acquire processes, provide support for land and commercial property management, and contribute to strategic asset initiatives. Key Responsibilities: Manage the Right-to-Buy and Right-to-Acquire processes, including arranging valuations and issuing statutory notices. Support property buy-back and disposal activities, conducting options appraisals and risk assessments. Oversee commercial property portfolio tasks such as lease enforcement, rent reviews, lease renewals, and assignments. Collaborate with stakeholders, including legal services and local authorities, to ensure effective land management and compliance. Maintain accurate records within the Asset Management Database, ensuring data quality for land, commercial, and non-dwelling assets. Assist in the delivery of digital fibre upgrade programmes and the identification of future investment opportunities. Requirements: NVQ Level 4 qualification or demonstrable equivalent experience. Strong communication and negotiation skills, both verbal and written. Proven experience in analysing property data, managing budgets, and delivering projects. Ability to prioritise tasks, meet deadlines, and manage workloads effectively. Competent IT skills and experience of working with various stakeholders. Full UK driving licence and the ability to travel as required. If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an email to (url removed) .
Jan 21, 2025
Seasonal
Job Advert: Home Ownership & Place Officer Location: Seaham / Bishop Aukland Contract: Temp - End of Feb Hours: 35 PAYE Rate: 17.15 per hour LTD Rate: 20.12 per hour Role Summary: Our client is seeking a dedicated Home Ownership & Place Officer to join their team. This role involves coordinating and administering property acquisitions, disposals, and management activities. You will oversee Right-to-Buy and Right-to-Acquire processes, provide support for land and commercial property management, and contribute to strategic asset initiatives. Key Responsibilities: Manage the Right-to-Buy and Right-to-Acquire processes, including arranging valuations and issuing statutory notices. Support property buy-back and disposal activities, conducting options appraisals and risk assessments. Oversee commercial property portfolio tasks such as lease enforcement, rent reviews, lease renewals, and assignments. Collaborate with stakeholders, including legal services and local authorities, to ensure effective land management and compliance. Maintain accurate records within the Asset Management Database, ensuring data quality for land, commercial, and non-dwelling assets. Assist in the delivery of digital fibre upgrade programmes and the identification of future investment opportunities. Requirements: NVQ Level 4 qualification or demonstrable equivalent experience. Strong communication and negotiation skills, both verbal and written. Proven experience in analysing property data, managing budgets, and delivering projects. Ability to prioritise tasks, meet deadlines, and manage workloads effectively. Competent IT skills and experience of working with various stakeholders. Full UK driving licence and the ability to travel as required. If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call George at Service Care Solutions on (phone number removed) or send an email to (url removed) .
Job Opportunity: Housing Officer (Temporary) Position: Housing Officer Contract: Temporary, ASAP - 4 Month Contract Possibility of Extension: Yes, based on performance Pay Rate: 16.94 per hour (PAYE) Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00 Location: LE67 4JP Job Purpose: The generic roles include tenancy management, rent arrears, allocations, and estate management. Key Responsibilities: Undertake tenancy management duties including, but not limited to, those which achieve:- - Tenancy creation and amendment - Tenancy enforcement - Tenancy sustainability, including the provision of intensive housing management and support -Tenant participation and involvement Be the predominant contact between tenants and the Council for tenancy processes including, but not limited to, sign-up, audits, enforcement, education, involvement, and sustainment. Ensure the effective use of community centers and other community facilities is in line with appropriate legislation and guidance. Record and action service requests about any element of the tenancy management service using the Council's specific systems. Support the involvement of tenants and residents in housing and community activities. Investigate and resolve matters concerning breach of tenancy and make appropriate recommendations to the Senior Housing Officer. Ensure all information systems are maintained and updated as appropriate and produce reports as requested. Qualifications and Experience: Candidate must have their own transport and not rely on public transport. Previous experience in a housing officer-related field is essential. Understanding of housing laws, regulations, and policies. Strong interpersonal and communication skills. Problem-solving abilities and a proactive approach to challenges. Proficiency in using housing management software. Ability to work independently and as part of a team. Relevant qualifications in housing or a related discipline are a plus. Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying.
Jan 20, 2025
Contract
Job Opportunity: Housing Officer (Temporary) Position: Housing Officer Contract: Temporary, ASAP - 4 Month Contract Possibility of Extension: Yes, based on performance Pay Rate: 16.94 per hour (PAYE) Working Hours: 37 hours per week, Monday to Friday, 08:45 - 17:00 Location: LE67 4JP Job Purpose: The generic roles include tenancy management, rent arrears, allocations, and estate management. Key Responsibilities: Undertake tenancy management duties including, but not limited to, those which achieve:- - Tenancy creation and amendment - Tenancy enforcement - Tenancy sustainability, including the provision of intensive housing management and support -Tenant participation and involvement Be the predominant contact between tenants and the Council for tenancy processes including, but not limited to, sign-up, audits, enforcement, education, involvement, and sustainment. Ensure the effective use of community centers and other community facilities is in line with appropriate legislation and guidance. Record and action service requests about any element of the tenancy management service using the Council's specific systems. Support the involvement of tenants and residents in housing and community activities. Investigate and resolve matters concerning breach of tenancy and make appropriate recommendations to the Senior Housing Officer. Ensure all information systems are maintained and updated as appropriate and produce reports as requested. Qualifications and Experience: Candidate must have their own transport and not rely on public transport. Previous experience in a housing officer-related field is essential. Understanding of housing laws, regulations, and policies. Strong interpersonal and communication skills. Problem-solving abilities and a proactive approach to challenges. Proficiency in using housing management software. Ability to work independently and as part of a team. Relevant qualifications in housing or a related discipline are a plus. Disclaimer: By applying for this role, you give consent for your information to be forwarded to our Client(s) and information of which may be retained within our databases therefore also agreeing to be represented by i-jobs with respect of the vacancy you're applying.
Job Purpose Do you want to work in a dynamic role dealing with income, allocations and housing management? Our client, an organisation based in Liverpool is looking for a Housing Officer, to assist in a service providing advice and information to their customers in the local. The role is home-based with a flexible approach to visiting clients within your patch. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure The successful candidate will have: Experience within a Tenancy Management focussed role Able to undertake DBS check (or have an up to date one) Access to a vehicle If you believe that you are well-suited to the role of Housing Officer, please apply. For additional information, please contact Cameron at Sellick Partnership in the Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jan 20, 2025
Contract
Job Purpose Do you want to work in a dynamic role dealing with income, allocations and housing management? Our client, an organisation based in Liverpool is looking for a Housing Officer, to assist in a service providing advice and information to their customers in the local. The role is home-based with a flexible approach to visiting clients within your patch. Duties of the Housing Officer role will include, but is not limited to: Delivering an effective housing management service, including tenancy management and enforcement Supporting the delivery of an effective income collection service where needed Dealing with elements of ASB Undertaking an effective lettings service where needed Supporting the provision of an effective void, repairs and maintenance service Ensuring neighbourhoods are safe and clean Delivering an effective end to end investigation and resolution service for customers experiencing anti-social behaviour in their homes Ensuring all activities are within budgetary constraints, including estate services expenditure The successful candidate will have: Experience within a Tenancy Management focussed role Able to undertake DBS check (or have an up to date one) Access to a vehicle If you believe that you are well-suited to the role of Housing Officer, please apply. For additional information, please contact Cameron at Sellick Partnership in the Derby Office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Housing Officer Based in Kingston - Managing patch 800 Mon to Fri 9am to 5pm 3 to 6 month ongoing contract Key Responsibilities Resident Engagement: Visit all new tenants in their homes to explain tenancy conditions and identify any vulnerabilities or additional needs. Ensure regular communication and engagement with residents through estate inspections, customer surgeries, and home visits. Tenancy Management: Manage a variety of tenancy-related matters, including succession, assignment, discretionary re-housing, and management transfers. Take action on issues such as anti-social behaviour, illegal occupation, and breaches of tenancy agreements. Housing Management: Conduct regular estate inspections and follow up on issues affecting residents. Identify and recommend estate improvements and work with internal teams to ensure a coordinated approach to Housing management. Supporting Vulnerable Tenants: Work closely with vulnerable tenants to ensure their needs are met, making referrals to support services as necessary. Legal and Enforcement Actions: Prepare and serve legal notices, including Notices Seeking Possession and Notices to Quit. Prepare cases for court, draft witness statements, and represent the council in legal proceedings Knowledge on Housing regulator consumer standard Requirements - Require an experience Housing Officer with at least 2 years housing management experience in general needs - Proven experience in managing complex tenancy issues within a social housing context. - Thorough understanding of housing and anti-social behaviour legislation. If you are interested in this position AND meet the requirements, APPLY NOW!
Jan 20, 2025
Seasonal
Housing Officer Based in Kingston - Managing patch 800 Mon to Fri 9am to 5pm 3 to 6 month ongoing contract Key Responsibilities Resident Engagement: Visit all new tenants in their homes to explain tenancy conditions and identify any vulnerabilities or additional needs. Ensure regular communication and engagement with residents through estate inspections, customer surgeries, and home visits. Tenancy Management: Manage a variety of tenancy-related matters, including succession, assignment, discretionary re-housing, and management transfers. Take action on issues such as anti-social behaviour, illegal occupation, and breaches of tenancy agreements. Housing Management: Conduct regular estate inspections and follow up on issues affecting residents. Identify and recommend estate improvements and work with internal teams to ensure a coordinated approach to Housing management. Supporting Vulnerable Tenants: Work closely with vulnerable tenants to ensure their needs are met, making referrals to support services as necessary. Legal and Enforcement Actions: Prepare and serve legal notices, including Notices Seeking Possession and Notices to Quit. Prepare cases for court, draft witness statements, and represent the council in legal proceedings Knowledge on Housing regulator consumer standard Requirements - Require an experience Housing Officer with at least 2 years housing management experience in general needs - Proven experience in managing complex tenancy issues within a social housing context. - Thorough understanding of housing and anti-social behaviour legislation. If you are interested in this position AND meet the requirements, APPLY NOW!
Red Snapper Recruitment are recruiting for a Community Housing Officer summary of the role purpose and employer Summary of job: 6-month FTC with remote and office based work Liverpool & Sefton. The salary range is between £30,000 and £34,000 Main Duties and Responsibilities Be the key contact for customers, being visible within our communities and identify opportunities to engage customers Build strong relationships with customers to enable them to sustain their tenancy Provide housing related support, acting as an advocate for customers and referring to specialist services where required. Identify opportunities for customer involvement and work with the insight and innovation team to deliver the required outcomes. Responsible for effective management of low-level arrears and provide a financial wellbeing service for customers. Implementing payment agreements were appropriate to maximise income for the business. Complete visits for all new customers to check they have settled into their home and ensure we are still meeting their needs. Complete visits for all existing customers at least once a year to ensure customers are maintaining their property in line with tenancy agreements, identifying any support needs, repair issues and changes to household data Ensure all customer data records are kept up to date following each contact Deliver a comprehensive housing management service. Lead the empty homes process and ensure new customers have access to any support and know how to manage their tenancy. Provide tenancy support to customers to enable customers to sustain their tenancies. Contribute to maintaining and improving the appearance of our communities, carrying out enforcement actions where needed. Respond to and deal with reports of nuisance and ASB, to prevent escalation and ensure appropriate resolutions. Responsible for managing all low level and high level ASB cases for a dedicated patch Monitoring Service Charge contractor performance, including: , consulting with customers, dealing with poor performance and assisting with the tendering process. Support other colleagues delivering customer facing services such as Income Officers, Customer Services Assistants, Surveyors, Scheme Managers and Cleaners as needed. Ensure systems are updated with accurate and up to date information so that other teams are aware of the status of customer case management Assist the Voids and Lettings Co-Ordinator to let our homes to minimise rent loss and re-let costs, Carry out viewings and signups with prospective customers Person Specification Experience working in a Housing Officer role or experience of delivering housing management services in a registered provider (RP), not for profit or public-sector organisation. Good working knowledge of processes relating to different housing tenure types. Good knowledge of housing regulations/ law and associated practices. Experience of delivering face to face customer service with the ability to have honest conversations with customers. Experience of developing partnership working with support agencies, local authorities and community groups. Good understanding of the social, economic and political context in the neighbourhoods in which we operate. Good understanding of welfare reform. Experience of using ICT systems - Customer Relationship Management systems and Microsoft office software. Specialist Requirements Educated to GCSE level or equivalent Relevant professional qualification or recognised degree is desirable Full UK drivers licence If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jan 20, 2025
Contract
Red Snapper Recruitment are recruiting for a Community Housing Officer summary of the role purpose and employer Summary of job: 6-month FTC with remote and office based work Liverpool & Sefton. The salary range is between £30,000 and £34,000 Main Duties and Responsibilities Be the key contact for customers, being visible within our communities and identify opportunities to engage customers Build strong relationships with customers to enable them to sustain their tenancy Provide housing related support, acting as an advocate for customers and referring to specialist services where required. Identify opportunities for customer involvement and work with the insight and innovation team to deliver the required outcomes. Responsible for effective management of low-level arrears and provide a financial wellbeing service for customers. Implementing payment agreements were appropriate to maximise income for the business. Complete visits for all new customers to check they have settled into their home and ensure we are still meeting their needs. Complete visits for all existing customers at least once a year to ensure customers are maintaining their property in line with tenancy agreements, identifying any support needs, repair issues and changes to household data Ensure all customer data records are kept up to date following each contact Deliver a comprehensive housing management service. Lead the empty homes process and ensure new customers have access to any support and know how to manage their tenancy. Provide tenancy support to customers to enable customers to sustain their tenancies. Contribute to maintaining and improving the appearance of our communities, carrying out enforcement actions where needed. Respond to and deal with reports of nuisance and ASB, to prevent escalation and ensure appropriate resolutions. Responsible for managing all low level and high level ASB cases for a dedicated patch Monitoring Service Charge contractor performance, including: , consulting with customers, dealing with poor performance and assisting with the tendering process. Support other colleagues delivering customer facing services such as Income Officers, Customer Services Assistants, Surveyors, Scheme Managers and Cleaners as needed. Ensure systems are updated with accurate and up to date information so that other teams are aware of the status of customer case management Assist the Voids and Lettings Co-Ordinator to let our homes to minimise rent loss and re-let costs, Carry out viewings and signups with prospective customers Person Specification Experience working in a Housing Officer role or experience of delivering housing management services in a registered provider (RP), not for profit or public-sector organisation. Good working knowledge of processes relating to different housing tenure types. Good knowledge of housing regulations/ law and associated practices. Experience of delivering face to face customer service with the ability to have honest conversations with customers. Experience of developing partnership working with support agencies, local authorities and community groups. Good understanding of the social, economic and political context in the neighbourhoods in which we operate. Good understanding of welfare reform. Experience of using ICT systems - Customer Relationship Management systems and Microsoft office software. Specialist Requirements Educated to GCSE level or equivalent Relevant professional qualification or recognised degree is desirable Full UK drivers licence If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
InstaStaff are currently recruiting for an Assistant Housing Officer to join the supported housing division of one of the largest councils in the UK. This role will be on a long-term temporary basis and based out of the office in Tyseley. As an Assistant Housing Officer, the role will include 2 visiting days per week, case management, face to face working, Anti-Social Behaviour knowledge is required for this role, and you will be dealing with challenging and difficult individuals. The duties of the Assistant Housing Officer will include: To assist the Housing Officer to deliver a consistent, excellent, reliable, customer focussed Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education and enforcement approaches, will ensure the proper management of council tenancies in accordance with the companies Tenancy Conditions and Management policy and related procedures and in compliance with all relevant legislation, regulatory codes, guidance and professional practice Will contribute and help deliver where directed the provision of a multi-agency/partnership problem solving service around people, property, place, and sustaining tenancies To be assigned, as part of a flexible and responsive housing service, to designated service areas, projects or issues according to the needs and priorities of the business Case manages and maintains accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT system Investigate and respond to complaints and enquiries within corporate standards and timescales. Will assist the Housing Officer to prepare and present reports to internal and external audiences on the performance of the activities under your control and make recommendations on a course of action where appropriate. Assist with the investigation and response to public liability claims, complaints and enquiries and provide reports to the housing officer using relevant case management systems. Assist with the carrying out of surveys, site visits and inspections, collation of data and production and presentation of reports. Undertake programmed and responsive tenancy visits to the company s properties as directed You may be deployed to the street scene visiting role. In this role you will be working in neighbourhoods and engaging with tenants/citizens with a view to improving and maintaining clean and green neighbourhoods. Will carry out activity that supports enforcement action. Will attend meetings with customer groups to help assess the ongoing requirements of the housing service and determine appropriate actions to respond to findings. Working with customers and staff, ensure the proper management of council tenancies in accordance with policy and in compliance with all relevant legislation, regulatory codes, guidance and professional practice and internal policy and procedures. Take appropriate action when tenancy conditions have been breached including, recognising and reporting potential housing fraud and act on outcomes/actions recommended by Birmingham Audit Meet all relevant key performance indicators and individual targets and objectives Assist residents by giving advice on Council services and signpost customers to the appropriate internal and external agencies ensuring that any safeguarding issues / concerns are reported accordingly and escalate concerns and issues to Housing Officers where this is appropriate. Provide advice and assistance on all aspects of the housing service during customer interactions including face to face interviews, home visits, telephone calls, inline, email and written correspondence, social media, community meetings and council business meetings. Contribute to the production of regular newsletters, annual reports, and social media postings etc. Inform residents on changes to welfare benefits to minimise their impact and provide sign posting and where appropriate, give general advice and guidance on welfare benefits, reform, budgeting and income maximisation to enable tenants to sustain their tenancy including known opportunities for upskilling and employment. Participate with multi agency forums and where appropriate support the Housing Officer where Housing act as lead agency regarding housing, environment, children and adult issues. Be aware of and give information on the range of housing offers within the city to assist meeting housing needs such as new build provision, registered social housing and private rented sector activity, mutual exchange schemes and home options. Ensure all work is carried out in compliance with the Data Protection Act and Human Rights Act and the Equalities Act Respond to all telephone enquires in a polite and helpful manner following the companies telephone protocol. Be aware of follow and implement the company s safeguarding policies and procedures Ensure that all working practices, methods, materials, uniforms PPE and equipment conform to the requirements of current Health and Safety Legislation and appropriate safe working practices are implemented, Including identifying health and safety training needs for staff and services under your control. Ensure information systems are updated with appropriate data to support performance monitoring and effective service delivery Encourage and support resident participation and involvement in the company s activities in delivering a comprehensive landlord service The ideal Assistant Housing Officer will have: Experience within a similar role Anti Socia Behaviour experience Experience of case management The hours of the Assistant Housing Officer will be 36.5 hours per week, flexible to suit the role The salary for the Assistant Housing Officer will be £25,908 per annum, £13.65 per hour
Jan 20, 2025
Seasonal
InstaStaff are currently recruiting for an Assistant Housing Officer to join the supported housing division of one of the largest councils in the UK. This role will be on a long-term temporary basis and based out of the office in Tyseley. As an Assistant Housing Officer, the role will include 2 visiting days per week, case management, face to face working, Anti-Social Behaviour knowledge is required for this role, and you will be dealing with challenging and difficult individuals. The duties of the Assistant Housing Officer will include: To assist the Housing Officer to deliver a consistent, excellent, reliable, customer focussed Housing Management undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education and enforcement approaches, will ensure the proper management of council tenancies in accordance with the companies Tenancy Conditions and Management policy and related procedures and in compliance with all relevant legislation, regulatory codes, guidance and professional practice Will contribute and help deliver where directed the provision of a multi-agency/partnership problem solving service around people, property, place, and sustaining tenancies To be assigned, as part of a flexible and responsive housing service, to designated service areas, projects or issues according to the needs and priorities of the business Case manages and maintains accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT system Investigate and respond to complaints and enquiries within corporate standards and timescales. Will assist the Housing Officer to prepare and present reports to internal and external audiences on the performance of the activities under your control and make recommendations on a course of action where appropriate. Assist with the investigation and response to public liability claims, complaints and enquiries and provide reports to the housing officer using relevant case management systems. Assist with the carrying out of surveys, site visits and inspections, collation of data and production and presentation of reports. Undertake programmed and responsive tenancy visits to the company s properties as directed You may be deployed to the street scene visiting role. In this role you will be working in neighbourhoods and engaging with tenants/citizens with a view to improving and maintaining clean and green neighbourhoods. Will carry out activity that supports enforcement action. Will attend meetings with customer groups to help assess the ongoing requirements of the housing service and determine appropriate actions to respond to findings. Working with customers and staff, ensure the proper management of council tenancies in accordance with policy and in compliance with all relevant legislation, regulatory codes, guidance and professional practice and internal policy and procedures. Take appropriate action when tenancy conditions have been breached including, recognising and reporting potential housing fraud and act on outcomes/actions recommended by Birmingham Audit Meet all relevant key performance indicators and individual targets and objectives Assist residents by giving advice on Council services and signpost customers to the appropriate internal and external agencies ensuring that any safeguarding issues / concerns are reported accordingly and escalate concerns and issues to Housing Officers where this is appropriate. Provide advice and assistance on all aspects of the housing service during customer interactions including face to face interviews, home visits, telephone calls, inline, email and written correspondence, social media, community meetings and council business meetings. Contribute to the production of regular newsletters, annual reports, and social media postings etc. Inform residents on changes to welfare benefits to minimise their impact and provide sign posting and where appropriate, give general advice and guidance on welfare benefits, reform, budgeting and income maximisation to enable tenants to sustain their tenancy including known opportunities for upskilling and employment. Participate with multi agency forums and where appropriate support the Housing Officer where Housing act as lead agency regarding housing, environment, children and adult issues. Be aware of and give information on the range of housing offers within the city to assist meeting housing needs such as new build provision, registered social housing and private rented sector activity, mutual exchange schemes and home options. Ensure all work is carried out in compliance with the Data Protection Act and Human Rights Act and the Equalities Act Respond to all telephone enquires in a polite and helpful manner following the companies telephone protocol. Be aware of follow and implement the company s safeguarding policies and procedures Ensure that all working practices, methods, materials, uniforms PPE and equipment conform to the requirements of current Health and Safety Legislation and appropriate safe working practices are implemented, Including identifying health and safety training needs for staff and services under your control. Ensure information systems are updated with appropriate data to support performance monitoring and effective service delivery Encourage and support resident participation and involvement in the company s activities in delivering a comprehensive landlord service The ideal Assistant Housing Officer will have: Experience within a similar role Anti Socia Behaviour experience Experience of case management The hours of the Assistant Housing Officer will be 36.5 hours per week, flexible to suit the role The salary for the Assistant Housing Officer will be £25,908 per annum, £13.65 per hour
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Oxfordshire who are looking to appoint a Tenancy Management Officer for the 3 months ongoing, at the rate between 26.99 - 31.12 per hour umbrella Job responsibilities Responsible for the tenancy and void management of a defined number of properties within Oxford, Kidlington and Abingdon. To act as a first point of contact for members, tenants and other Council services in respect of Council owned residential properties. To provide a high quality, customer focused service covering all aspects of void and tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions To liaise with external support providers as well as coordinate and influence the activities of other services including property and grounds maintenance, health and safety and customer involvement Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Jan 20, 2025
Seasonal
Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based in Oxfordshire who are looking to appoint a Tenancy Management Officer for the 3 months ongoing, at the rate between 26.99 - 31.12 per hour umbrella Job responsibilities Responsible for the tenancy and void management of a defined number of properties within Oxford, Kidlington and Abingdon. To act as a first point of contact for members, tenants and other Council services in respect of Council owned residential properties. To provide a high quality, customer focused service covering all aspects of void and tenancy management including transfer visits, welcome visits, tenancy changes, tenancy terminations and enforcement of tenancy conditions To liaise with external support providers as well as coordinate and influence the activities of other services including property and grounds maintenance, health and safety and customer involvement Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! At Waltham Forest Council, we're dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Officer with Waltham Forest Council!
Jan 20, 2025
Contract
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! At Waltham Forest Council, we're dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Officer with Waltham Forest Council!
Fire Risk Assessor Fire Risk & H&S Assessor - London / Remote - leading employer Are you looking for a career with an established employer of choice that can offer you structured training and clear development and progression in the world H&S risk management? We have an exciting new opportunity available for a Fire Risk Assessor working with a a leading employer in the London area (remote working). You will play a key role in visiting sites across the designated area and reporting on H&S risk making recommendations and reporting observations Start - ASAP Full time Permanent (Monday to Friday - 37 hours per week) Neg around 41k basic + 4200 Car allowance + extensive staff benefits Excellent business and team Equipment provided Funded qulifications Career progression Regular pay and reward reviews (increases as you progress) Duties Include: To visit sites and undertake H&S and Fire Risk Assessments To conduct accident/incident investigations and produce remedial reports further to an incident on site relating to a potential H&S claim. Meet with clients where needed to explain their obligations and requirements to comply with relevant legislation. Using resources and facilities made available, conduct training sessions on topics within skill-set. To advise Estates Managers further to any queries that arise from the content of the reports produced. Provide technical advice to Property Managers/colleagues on findings To ensure that knowledge of current legislation is kept to date to ensure that reports are in keeping with any changes. To help liaise with Fire/Enforcement Officers in on any inspections carried out by the Local Fire Authority or Enforcement Notices sent. To maintain CPD and professional knowledge to an excellent standard Experience needed: knowledge of Fire safety and assessments Level 3 Fire diploma or equivalent General H&S qualification would be beneficial IT Literate Good communication skills Strong organisational skills and ability to react to suit operational support requirements High level of accuracy in checking & processing information Ability to form good relationships with colleagues and clients Able to work on own initiative, make effective decisions and as also work as part of a team For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jan 20, 2025
Full time
Fire Risk Assessor Fire Risk & H&S Assessor - London / Remote - leading employer Are you looking for a career with an established employer of choice that can offer you structured training and clear development and progression in the world H&S risk management? We have an exciting new opportunity available for a Fire Risk Assessor working with a a leading employer in the London area (remote working). You will play a key role in visiting sites across the designated area and reporting on H&S risk making recommendations and reporting observations Start - ASAP Full time Permanent (Monday to Friday - 37 hours per week) Neg around 41k basic + 4200 Car allowance + extensive staff benefits Excellent business and team Equipment provided Funded qulifications Career progression Regular pay and reward reviews (increases as you progress) Duties Include: To visit sites and undertake H&S and Fire Risk Assessments To conduct accident/incident investigations and produce remedial reports further to an incident on site relating to a potential H&S claim. Meet with clients where needed to explain their obligations and requirements to comply with relevant legislation. Using resources and facilities made available, conduct training sessions on topics within skill-set. To advise Estates Managers further to any queries that arise from the content of the reports produced. Provide technical advice to Property Managers/colleagues on findings To ensure that knowledge of current legislation is kept to date to ensure that reports are in keeping with any changes. To help liaise with Fire/Enforcement Officers in on any inspections carried out by the Local Fire Authority or Enforcement Notices sent. To maintain CPD and professional knowledge to an excellent standard Experience needed: knowledge of Fire safety and assessments Level 3 Fire diploma or equivalent General H&S qualification would be beneficial IT Literate Good communication skills Strong organisational skills and ability to react to suit operational support requirements High level of accuracy in checking & processing information Ability to form good relationships with colleagues and clients Able to work on own initiative, make effective decisions and as also work as part of a team For further details, please apply today Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
G2 Recruitment Group Limited
Stevenage, Hertfordshire
One of my local authority clients based in the Home Counties are on the lookout for an interim Housing Standards Officer to support their team. You will be required on site 2/3 days per week with the remaining days working from home. Day-to-day duties 1) Conduct HHSRS property inspections. 2) Carry out necessary enforcement actions on both CAT 1 & CAT 2 hazards inline with the Housing Act 2004. 3) HMO inspections and related licensing. There is an expectancy to hit the ground running therefore recent previous experience conducting HHSRS inspections (minimum 2 years) within a local authority setting is essential. Additional duties: Contract: 12 Months Rate: DOE Start Date: ASAP Hours: 37 p/w Should this role be of interest, please send across your most up-to-date CV. Best regards, Sam g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
Jan 20, 2025
Contract
One of my local authority clients based in the Home Counties are on the lookout for an interim Housing Standards Officer to support their team. You will be required on site 2/3 days per week with the remaining days working from home. Day-to-day duties 1) Conduct HHSRS property inspections. 2) Carry out necessary enforcement actions on both CAT 1 & CAT 2 hazards inline with the Housing Act 2004. 3) HMO inspections and related licensing. There is an expectancy to hit the ground running therefore recent previous experience conducting HHSRS inspections (minimum 2 years) within a local authority setting is essential. Additional duties: Contract: 12 Months Rate: DOE Start Date: ASAP Hours: 37 p/w Should this role be of interest, please send across your most up-to-date CV. Best regards, Sam g2 Recruitment are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.
I am looking for an experienced ASB Manager to join a busy service in North London. The Anti-Social Behaviour Manager is responsible for the delivery of an effective and transparent service to residents affected by ASB. You will be expected to develop and drive a strong culture of performance management within their team with a focus on delivering excellent customer services to residents when addressing ASB and lead by example for other Council services and social housing landlords. You will also be expected to develop and nurture excellent working relationships with both internal and external partners. Below is an expectation of what the ideal candidate must bring to the role: To drive high performance when managing and resolving ASB cases, ensuring that services meet the needs of residents living in the London Borough of Barnet To be responsible for the management and provision of high-quality ASB services that meet the needs of residents and the business objectives of The Barnet Group within the relevant legal and procedural framework. To effectively manage key partnerships and ensure that initiatives to reduce and abate ASB are regularly monitored, reviewed, and have measurable outcomes. To oversee the effective management of all reported incidents of anti-social behaviour To manage, motivate, develop, and empower the ASB Team and individuals to provide excellent standards of service embracing best practice. To embed a culture of accountability, continuous improvement, and personal responsibility amongst ASB Officers To appraise and set targets, provide training for, and monitor the performance of staff. Take appropriate action to raise performance standards of individual members of staff taking any necessary disciplinary action. To contribute to the continuous improvement of the Housing Management Service, challenging existing working practices, seeking innovative solutions, and learning from other organisations To ensure that staff update and maintain all relevant caseload management and I.T. systems. To stay abreast of changes to relevant legislation that may impact or affect the delivery of ASB Services To work in collaboration with key partner agencies, in order to safeguard residents, take effective enforcement and utilise all tools available when addressing cases of ASB Develop an effective mediation service including the contracting of external services where needed. To ensure safeguarding issues are addressed as part of a multi-agency approach, work together to remove residents from immediate risk and inform a long-term action plan in order to provide a permanent solution for all residents affected To ensure that all cases of domestic abuse are managed in a manner that offers immediate safeguarding and signposting to relevant support services. To work in partnership with our domestic abuse service and ensure that we work in accordance with the Domestic Abuse Act 2021 Tackle the root cause of poor behaviour through the delivery of prevention, early intervention, and support initiatives through statutory agencies. To work in collaboration with key partner agencies, to develop initiatives to reduce and prevent ASB, take effective enforcement and utilise all tools available to safeguard residents affected by ASB Work closely with staff in other teams by providing advice and support in relation to ASB and upholding the principles of and contributing to healthy neighbourhoods. Regularly review and monitor the use of legal services by the team, ensuring that use is appropriate, timely and proportionate Ensure that any performance matters with the legal contract are addressed through the relevant contract monitoring facilities. Ensure that all performance targets within the service area are met and that all procedures are conducted in accordance with Barnet Homes policy To ensure that all complaints are dealt with in accordance with the Barnet Homes complaints procedure To ensure that correspondence from Members, MPs and the Local Authority Ombudsman are dealt with within specified timescales and ensure there is effective communication so that good practice can be developed in co-operation with such individuals and organisations. Support and assist the Senior Neighbourhood Manager in the regular review of all policies and procedures. Recommend amendments and improvements to ensure that service delivery meets current priorities and take an active part in all projects as directed. To monitor cases that have been referred to legal and attend Court, support witnesses, and give evidence on behalf of the Council. To implement a non-statutory noise nuisance policy and procedure To establish a framework for the use of surveillance equipment across council housing stock. To hold regular panels with local police teams to action plan high profile cases or estate with ASB hotspot areas. To undertake any other duties that may be required. These may be varied from time to time to meet the needs of the service Please send your CV ONLY to Craig Potter
Jan 20, 2025
Contract
I am looking for an experienced ASB Manager to join a busy service in North London. The Anti-Social Behaviour Manager is responsible for the delivery of an effective and transparent service to residents affected by ASB. You will be expected to develop and drive a strong culture of performance management within their team with a focus on delivering excellent customer services to residents when addressing ASB and lead by example for other Council services and social housing landlords. You will also be expected to develop and nurture excellent working relationships with both internal and external partners. Below is an expectation of what the ideal candidate must bring to the role: To drive high performance when managing and resolving ASB cases, ensuring that services meet the needs of residents living in the London Borough of Barnet To be responsible for the management and provision of high-quality ASB services that meet the needs of residents and the business objectives of The Barnet Group within the relevant legal and procedural framework. To effectively manage key partnerships and ensure that initiatives to reduce and abate ASB are regularly monitored, reviewed, and have measurable outcomes. To oversee the effective management of all reported incidents of anti-social behaviour To manage, motivate, develop, and empower the ASB Team and individuals to provide excellent standards of service embracing best practice. To embed a culture of accountability, continuous improvement, and personal responsibility amongst ASB Officers To appraise and set targets, provide training for, and monitor the performance of staff. Take appropriate action to raise performance standards of individual members of staff taking any necessary disciplinary action. To contribute to the continuous improvement of the Housing Management Service, challenging existing working practices, seeking innovative solutions, and learning from other organisations To ensure that staff update and maintain all relevant caseload management and I.T. systems. To stay abreast of changes to relevant legislation that may impact or affect the delivery of ASB Services To work in collaboration with key partner agencies, in order to safeguard residents, take effective enforcement and utilise all tools available when addressing cases of ASB Develop an effective mediation service including the contracting of external services where needed. To ensure safeguarding issues are addressed as part of a multi-agency approach, work together to remove residents from immediate risk and inform a long-term action plan in order to provide a permanent solution for all residents affected To ensure that all cases of domestic abuse are managed in a manner that offers immediate safeguarding and signposting to relevant support services. To work in partnership with our domestic abuse service and ensure that we work in accordance with the Domestic Abuse Act 2021 Tackle the root cause of poor behaviour through the delivery of prevention, early intervention, and support initiatives through statutory agencies. To work in collaboration with key partner agencies, to develop initiatives to reduce and prevent ASB, take effective enforcement and utilise all tools available to safeguard residents affected by ASB Work closely with staff in other teams by providing advice and support in relation to ASB and upholding the principles of and contributing to healthy neighbourhoods. Regularly review and monitor the use of legal services by the team, ensuring that use is appropriate, timely and proportionate Ensure that any performance matters with the legal contract are addressed through the relevant contract monitoring facilities. Ensure that all performance targets within the service area are met and that all procedures are conducted in accordance with Barnet Homes policy To ensure that all complaints are dealt with in accordance with the Barnet Homes complaints procedure To ensure that correspondence from Members, MPs and the Local Authority Ombudsman are dealt with within specified timescales and ensure there is effective communication so that good practice can be developed in co-operation with such individuals and organisations. Support and assist the Senior Neighbourhood Manager in the regular review of all policies and procedures. Recommend amendments and improvements to ensure that service delivery meets current priorities and take an active part in all projects as directed. To monitor cases that have been referred to legal and attend Court, support witnesses, and give evidence on behalf of the Council. To implement a non-statutory noise nuisance policy and procedure To establish a framework for the use of surveillance equipment across council housing stock. To hold regular panels with local police teams to action plan high profile cases or estate with ASB hotspot areas. To undertake any other duties that may be required. These may be varied from time to time to meet the needs of the service Please send your CV ONLY to Craig Potter
Job Title: Senior Housing Regulation Officer Location: Slough Hours Per Week: 37 Hours Rate of Pay: 50 p/h (Umbrella) Slough Council is currently searching for a Senior Housing Regulation Officer to join their team on a contract basis. Main Duties: Inspect, regulate, and license privately rented accommodations, ensuring compliance with housing legislation and addressing substandard housing conditions. Investigate complaints of unlawful eviction, harassment, and poor property management, taking enforcement actions such as serving notices, issuing fines, and preparing legal files for prosecution. Provide expert advice on housing regulations, support multi-agency operations, and contribute to the development of strategies aimed at improving housing standards. Lead and supervise junior officers, manage complex investigations, and represent the Council in criminal and civil proceedings, ensuring high standards of service delivery. What the Candidate Will Have: Extensive experience in housing regulation, including property inspections, hazard assessments using HHSRS, and enforcement actions such as prosecutions and issuing civil penalties. Strong leadership skills with the ability to manage workloads, supervise junior staff, and collaborate effectively with various agencies to improve housing standards. For more information, please contact Liv on (phone number removed), or email
Jan 20, 2025
Contract
Job Title: Senior Housing Regulation Officer Location: Slough Hours Per Week: 37 Hours Rate of Pay: 50 p/h (Umbrella) Slough Council is currently searching for a Senior Housing Regulation Officer to join their team on a contract basis. Main Duties: Inspect, regulate, and license privately rented accommodations, ensuring compliance with housing legislation and addressing substandard housing conditions. Investigate complaints of unlawful eviction, harassment, and poor property management, taking enforcement actions such as serving notices, issuing fines, and preparing legal files for prosecution. Provide expert advice on housing regulations, support multi-agency operations, and contribute to the development of strategies aimed at improving housing standards. Lead and supervise junior officers, manage complex investigations, and represent the Council in criminal and civil proceedings, ensuring high standards of service delivery. What the Candidate Will Have: Extensive experience in housing regulation, including property inspections, hazard assessments using HHSRS, and enforcement actions such as prosecutions and issuing civil penalties. Strong leadership skills with the ability to manage workloads, supervise junior staff, and collaborate effectively with various agencies to improve housing standards. For more information, please contact Liv on (phone number removed), or email
Your new company Hays is the exclusive recruiting partner for Birmingham City Council, Sandwell Council, Coventry Council and Solihull Metropolitan Borough Council. We are currently looking for candidates to join their teams on a full-time, temporary basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Your new role As an Assistant Housing Officer, you provide support to the Housing Officer to deliver consistent, excellent, reliable, customer-focussed Housing Management, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education and enforcement approaches, will ensure the proper management of council tenancies in accordance with BCC's Tenancy Conditions and Management policy and related procedures and in compliance with all relevant legislation, regulatory codes, guidance and professional practice. You will contribute and help deliver, where directed, the provision of a multi-agency/partnership problem-solving service around people, property, place, and sustaining tenancies. What you'll need to succeed In order to succeed in your application, you will need a background in Social Housing - this could be a housing officer, neighbourhood officer, homelessness officer etc. You will need knowledge of Legislation and Part 6 and 7 of the Housing Act. This role requires an Enhanced DBS, which Hays will put into process for you free of charge. Driving and business insurance are needed for this role. In addition, this role will be an ASAP start. Before starting, you will need to pass your reference and compliance checks. On registration, please have your two most recent employment details available for reference checks. What you'll get in return This role is a full-time, temporary position based in Birmingham. The role is 13.88 per hour (PAYE) Due to the council going through a period of transition, permanent opportunities may be available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jan 20, 2025
Contract
Your new company Hays is the exclusive recruiting partner for Birmingham City Council, Sandwell Council, Coventry Council and Solihull Metropolitan Borough Council. We are currently looking for candidates to join their teams on a full-time, temporary basis. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Your new role As an Assistant Housing Officer, you provide support to the Housing Officer to deliver consistent, excellent, reliable, customer-focussed Housing Management, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention, education and enforcement approaches, will ensure the proper management of council tenancies in accordance with BCC's Tenancy Conditions and Management policy and related procedures and in compliance with all relevant legislation, regulatory codes, guidance and professional practice. You will contribute and help deliver, where directed, the provision of a multi-agency/partnership problem-solving service around people, property, place, and sustaining tenancies. What you'll need to succeed In order to succeed in your application, you will need a background in Social Housing - this could be a housing officer, neighbourhood officer, homelessness officer etc. You will need knowledge of Legislation and Part 6 and 7 of the Housing Act. This role requires an Enhanced DBS, which Hays will put into process for you free of charge. Driving and business insurance are needed for this role. In addition, this role will be an ASAP start. Before starting, you will need to pass your reference and compliance checks. On registration, please have your two most recent employment details available for reference checks. What you'll get in return This role is a full-time, temporary position based in Birmingham. The role is 13.88 per hour (PAYE) Due to the council going through a period of transition, permanent opportunities may be available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Overview of the role The post supports the provision of resilient tree preservation and management across the wider Council, being a key specialism within the planning service. Summary of Responsibilities and Duties TPO and Conservation Area Management : Process applications and notifications for works to trees under Tree Preservation Orders (TPOs) Tree Preservation and Hedgerow Regulation : Prepare and update TPOs, process hedgerow removal notifications, and maintain accurate records while addressing objections and ensuring enforcement where needed. Planning and Enforcement Support : Advise on planning applications, enforcement cases, and unauthorized tree or hedgerow works, acting as the Council's technical expert in inquiries, hearings, or court cases. Policy and Project Contribution : Provide arboricultural expertise for planning policies, development briefs, and multi-disciplinary projects to ensure trees are integrated into high-quality environmental outcomes. Reporting and Stakeholder Engagement : Prepare and present technical reports for committees, inquiries, and public groups, offering specialist advice to other Council departments and external stakeholders as needed. If you are interested in this role, please contact Josh Draycott on or (phone number removed) or with an updated CV. Referral Scheme If you are not interested in this role but know someone else who might be, don't forget that we offer up to 500 in vouchers if you refer a friend to us and we place them in the job.
Jan 20, 2025
Contract
Overview of the role The post supports the provision of resilient tree preservation and management across the wider Council, being a key specialism within the planning service. Summary of Responsibilities and Duties TPO and Conservation Area Management : Process applications and notifications for works to trees under Tree Preservation Orders (TPOs) Tree Preservation and Hedgerow Regulation : Prepare and update TPOs, process hedgerow removal notifications, and maintain accurate records while addressing objections and ensuring enforcement where needed. Planning and Enforcement Support : Advise on planning applications, enforcement cases, and unauthorized tree or hedgerow works, acting as the Council's technical expert in inquiries, hearings, or court cases. Policy and Project Contribution : Provide arboricultural expertise for planning policies, development briefs, and multi-disciplinary projects to ensure trees are integrated into high-quality environmental outcomes. Reporting and Stakeholder Engagement : Prepare and present technical reports for committees, inquiries, and public groups, offering specialist advice to other Council departments and external stakeholders as needed. If you are interested in this role, please contact Josh Draycott on or (phone number removed) or with an updated CV. Referral Scheme If you are not interested in this role but know someone else who might be, don't forget that we offer up to 500 in vouchers if you refer a friend to us and we place them in the job.
Security Guard Time (Apply online only)/(Apply online only). Hourly Rate 12.10 Start date- Immediate Officers must have an excellent level of reading, writing, and be able to communicate and engage with clients, customers, and members of public What is involved patrol designated property to monitor and prevent intrusion, damage, hazards and breaches of security Support passengers to behave in a safe and responsible manner and adhere to all necessary safety procedures. protect property from theft, damage, trespassing or accidents provide a visible presence that enforces safety and security identify and investigate suspicious behaviour, threats and irregular activity respond to alarms and requests for help monitor and control site entrance and departure of employees and visitors according to prescribed protocol detect and confront unauthorized persons and violators of security procedures enforce relevant laws and regulations pertaining to all individuals on the property report rule infractions and violations monitor and prevent movement of prohibited items into and out of property conduct exterior property checks for maintenance issues, malfunctions or hazards contact relevant authorities to deal with unlawful or irregular activities use radio or other communication devices in a clear and concise manner prepare written reports of daily activities, observations and incidents implement the prescribed emergency plan in case of emergency Experience must have a current SIA license must have working knowledge of security operations and safety practices must have a working knowledge of enforcement policies and procedures must have a working knowledge of safety equipment must not have a disqualifying criminal history
Jan 20, 2025
Full time
Security Guard Time (Apply online only)/(Apply online only). Hourly Rate 12.10 Start date- Immediate Officers must have an excellent level of reading, writing, and be able to communicate and engage with clients, customers, and members of public What is involved patrol designated property to monitor and prevent intrusion, damage, hazards and breaches of security Support passengers to behave in a safe and responsible manner and adhere to all necessary safety procedures. protect property from theft, damage, trespassing or accidents provide a visible presence that enforces safety and security identify and investigate suspicious behaviour, threats and irregular activity respond to alarms and requests for help monitor and control site entrance and departure of employees and visitors according to prescribed protocol detect and confront unauthorized persons and violators of security procedures enforce relevant laws and regulations pertaining to all individuals on the property report rule infractions and violations monitor and prevent movement of prohibited items into and out of property conduct exterior property checks for maintenance issues, malfunctions or hazards contact relevant authorities to deal with unlawful or irregular activities use radio or other communication devices in a clear and concise manner prepare written reports of daily activities, observations and incidents implement the prescribed emergency plan in case of emergency Experience must have a current SIA license must have working knowledge of security operations and safety practices must have a working knowledge of enforcement policies and procedures must have a working knowledge of safety equipment must not have a disqualifying criminal history
Job Title: Fire Ground Technician
Location: Cardiff, Wales, GB, CF3 6YA
Compensation: £24,680 + Benefits
Role Type: Full time / Permanent
Job ID: SF41131
This is your opportunity to join Babcock International contributing with the day to day Facilities & Maintenance function in delivering effective and efficient services in accordance with the PFI project agreement.
Babcock International Group is a FTSE 250 business and is the UK's leading engineering support services organisation.
Our Skills & Learning business is one of the UK's largest private sector providers of vocational and skills training. We work in partnership major employers across the Service and Engineering sectors to help develop their people.
Who we are looking for?
We are looking for an individual who has basic DIY/handyperson/caretaker experience. You will have a good standard of fitness and mobility due to nature of the role.
What will you be doing?
As a Fire Ground Technician you will play a key role in setting up classrooms and helping maintenance team with equipment.
Your duties will include:
* Being the sites designated Environmental Officer assist the Facilities & Maintenance Team Leader in all aspects associated with establishing legislative and operational compliance with HS&E, Quality and Information Assurance
* Undertaking duties associated with operational security, implementation, enforcement and policing of safe working systems for the coordination and control of site activities, direct and indirect
* Undertaking duty contributions for the delivery of the FM / PPM function for support activities in accordance with annual training plans, charging of BA cylinders, housekeeping, room setup's etc
* Supporting the Facilities & Maintenance Team Leader with the development of processes and procedures to deliver an effective and efficient function, in respect to the development, implementation and maintenance of SOP's and Risk Assessments
The experience you'll bring
* Driving Licence essential
* IT literate MS Office applications
* Experience of HS&E safe systems of work, sub-contractor coordination and control
* Fit and able body due to this being an active role
* Good understanding of health and safety
What a role with Babcock offers?
* Generous holiday entitlement
* Competitive money purchase pension scheme with life assurance
* Share ownership scheme
* Access to make a difference for a sustainable environment for future
* A tailored personal development and training programme.
* Autonomy. Trusted and empowered to deliver and be your best.
About Babcock Training
With a rich history of service excellence, Babcock is a trusted name across the training and apprenticeships market. We have an enviable track record in delivering intelligent and compelling workforce development solutions and are one of the UK's largest and most reputable training providers.
Our solutions range from bespoke, employer-led apprenticeship programmes to pioneering digital simulations and we work closely with all of our customers to reflect their organisational needs. Supporting both private and public sector businesses, a customer focused solution is at the heart of who we are, consistently putting the employer brand at the forefront of programme design.
As one of the UK's largest apprenticeship providers, we offer apprenticeships at multiple levels in engineering with particular expertise in the rail, automotive, nuclear and energy industries as well as the British Army and Emergency Services. We also deliver apprenticeships across retail, hospitality, active leisure, adult care, automotive, business, customer service, early years care and warehousing sectors.
Having delivered apprenticeships for over 20 years we have developed an enviable reputation across the marketplace, delivering high quality solutions for employers and apprentices alike.
Armed Forces Covenant
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant. Click to find out more.
Application Guidance:
All applications should be made online.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.
Please follow the link when you apply to find out more about how COVID-19 is impacting
#LI-POST
Jan 21, 2022
Permanent
Job Title: Fire Ground Technician
Location: Cardiff, Wales, GB, CF3 6YA
Compensation: £24,680 + Benefits
Role Type: Full time / Permanent
Job ID: SF41131
This is your opportunity to join Babcock International contributing with the day to day Facilities & Maintenance function in delivering effective and efficient services in accordance with the PFI project agreement.
Babcock International Group is a FTSE 250 business and is the UK's leading engineering support services organisation.
Our Skills & Learning business is one of the UK's largest private sector providers of vocational and skills training. We work in partnership major employers across the Service and Engineering sectors to help develop their people.
Who we are looking for?
We are looking for an individual who has basic DIY/handyperson/caretaker experience. You will have a good standard of fitness and mobility due to nature of the role.
What will you be doing?
As a Fire Ground Technician you will play a key role in setting up classrooms and helping maintenance team with equipment.
Your duties will include:
* Being the sites designated Environmental Officer assist the Facilities & Maintenance Team Leader in all aspects associated with establishing legislative and operational compliance with HS&E, Quality and Information Assurance
* Undertaking duties associated with operational security, implementation, enforcement and policing of safe working systems for the coordination and control of site activities, direct and indirect
* Undertaking duty contributions for the delivery of the FM / PPM function for support activities in accordance with annual training plans, charging of BA cylinders, housekeeping, room setup's etc
* Supporting the Facilities & Maintenance Team Leader with the development of processes and procedures to deliver an effective and efficient function, in respect to the development, implementation and maintenance of SOP's and Risk Assessments
The experience you'll bring
* Driving Licence essential
* IT literate MS Office applications
* Experience of HS&E safe systems of work, sub-contractor coordination and control
* Fit and able body due to this being an active role
* Good understanding of health and safety
What a role with Babcock offers?
* Generous holiday entitlement
* Competitive money purchase pension scheme with life assurance
* Share ownership scheme
* Access to make a difference for a sustainable environment for future
* A tailored personal development and training programme.
* Autonomy. Trusted and empowered to deliver and be your best.
About Babcock Training
With a rich history of service excellence, Babcock is a trusted name across the training and apprenticeships market. We have an enviable track record in delivering intelligent and compelling workforce development solutions and are one of the UK's largest and most reputable training providers.
Our solutions range from bespoke, employer-led apprenticeship programmes to pioneering digital simulations and we work closely with all of our customers to reflect their organisational needs. Supporting both private and public sector businesses, a customer focused solution is at the heart of who we are, consistently putting the employer brand at the forefront of programme design.
As one of the UK's largest apprenticeship providers, we offer apprenticeships at multiple levels in engineering with particular expertise in the rail, automotive, nuclear and energy industries as well as the British Army and Emergency Services. We also deliver apprenticeships across retail, hospitality, active leisure, adult care, automotive, business, customer service, early years care and warehousing sectors.
Having delivered apprenticeships for over 20 years we have developed an enviable reputation across the marketplace, delivering high quality solutions for employers and apprentices alike.
Armed Forces Covenant
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant. Click to find out more.
Application Guidance:
All applications should be made online.
We are committed to building an inclusive culture and strive to attract talent who thrive in an inclusive and flexible working environment. If you have a disability or need any reasonable adjustments during the application and selection stages, please let us know and will respond in a way that best fits your specific needs.
Please follow the link when you apply to find out more about how COVID-19 is impacting
#LI-POST
New Enforcement Manager role - £61,000- £66,000
Your new company
The Council's Planning Enforcement service is at the heart of maintaining confidence in the integrity of the planning system and ensuring Ealing is a healthy and a great place to live. The Borough of Ealing is a forward thinking and culturally diverse region of London, which is very much reflected in our staff at the council. The notion of diversity is one in which we pride ourselves on in not only our people but also in the work we engage in. This is a deliberate intention that has propelled and motivated our staff and their successful approach to enforcement action.
Your new role
As Planning Enforcement Manager, you will be responsible for the effective management and development of a team of Planning Enforcement Officers. We are looking for an individual who is willing to extend their energy and enthusiasm to drive a team of enforcement officers. You will assume the role of a strong role model with a real commitment to high standards to ensure an overarching performance to improve and develop our services. You will be managing a team of roughly 6 Enforcement officers at varying professional levels and technical experience. You will also be providing professional advice and support to the team in investigations and enforcing against breaches of planning control and guide the team towards an understanding of the relevant legislation.
Applicants from lower grades are welcome to apply, you must however have a sound understanding of enforcement and practical experience as an enforcement officer with some managing/monitoring responsibilities. Your role will include providing enforcement expertise and support to ensure the delivery of a consistently high quality and cost-effective service that meets inspection, enforcement and performance targets. Managing one of the UK's most active enforcement teams, including the team's Accredited Financial Investigator (AFI), will give you the opportunity to gain exposure to a variety of complex cases and to oversee money laundering or confiscation investigations.
What you'll need to succeed
The successful candidate will need to demonstrate a professional level of competency in interpretation and enforcement of complex regulatory legislation. You will also need to have a proven track record in progressing cases through negotiation or enforcement action. Excellent communication skills and a commitment to maintaining effective relationships with our key stakeholders/partners is essential. This role will require a successful candidate to also have a degree or equivalent professional qualification in Planning.
The Planning Enforcement manager is also required to manage the team's Accredited Financial Investigator. The successful candidate will be expected to enrol on the Senior Appropriate Officer training course with the National Crime Agency within 6 months of taking up the post. The content of this course is set to build on the candidate's background and experience. The programme will equip the candidate with knowledge, understanding, skills, attitudes and behaviours needed to manage his/her statutory responsibilities to authorise or countersign applications for financial investigations.
What you'll get in return
For us however, it is not just a question of qualification, it is also about developing self-awareness, personal challenge and reflective practice so that you continue your career from a platform of strength and experience. In return, we'll offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference as a manager and a key member of one of the most culturally diverse Councils in London. You will be given complete autonomy with an enforcement team that encourages and challenges their members to take on risk and welcomes the use of Town and Country Planning Act of 1990 to take direct action in relation to an enforcement notice, proving our nature as a team to be one in which has no restriction and develops and supports their staff in doing so. This is an exciting time to join Ealing Council and be a part of a forward thinking and progressive Planning Enforcement team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sep 09, 2020
Permanent
New Enforcement Manager role - £61,000- £66,000
Your new company
The Council's Planning Enforcement service is at the heart of maintaining confidence in the integrity of the planning system and ensuring Ealing is a healthy and a great place to live. The Borough of Ealing is a forward thinking and culturally diverse region of London, which is very much reflected in our staff at the council. The notion of diversity is one in which we pride ourselves on in not only our people but also in the work we engage in. This is a deliberate intention that has propelled and motivated our staff and their successful approach to enforcement action.
Your new role
As Planning Enforcement Manager, you will be responsible for the effective management and development of a team of Planning Enforcement Officers. We are looking for an individual who is willing to extend their energy and enthusiasm to drive a team of enforcement officers. You will assume the role of a strong role model with a real commitment to high standards to ensure an overarching performance to improve and develop our services. You will be managing a team of roughly 6 Enforcement officers at varying professional levels and technical experience. You will also be providing professional advice and support to the team in investigations and enforcing against breaches of planning control and guide the team towards an understanding of the relevant legislation.
Applicants from lower grades are welcome to apply, you must however have a sound understanding of enforcement and practical experience as an enforcement officer with some managing/monitoring responsibilities. Your role will include providing enforcement expertise and support to ensure the delivery of a consistently high quality and cost-effective service that meets inspection, enforcement and performance targets. Managing one of the UK's most active enforcement teams, including the team's Accredited Financial Investigator (AFI), will give you the opportunity to gain exposure to a variety of complex cases and to oversee money laundering or confiscation investigations.
What you'll need to succeed
The successful candidate will need to demonstrate a professional level of competency in interpretation and enforcement of complex regulatory legislation. You will also need to have a proven track record in progressing cases through negotiation or enforcement action. Excellent communication skills and a commitment to maintaining effective relationships with our key stakeholders/partners is essential. This role will require a successful candidate to also have a degree or equivalent professional qualification in Planning.
The Planning Enforcement manager is also required to manage the team's Accredited Financial Investigator. The successful candidate will be expected to enrol on the Senior Appropriate Officer training course with the National Crime Agency within 6 months of taking up the post. The content of this course is set to build on the candidate's background and experience. The programme will equip the candidate with knowledge, understanding, skills, attitudes and behaviours needed to manage his/her statutory responsibilities to authorise or countersign applications for financial investigations.
What you'll get in return
For us however, it is not just a question of qualification, it is also about developing self-awareness, personal challenge and reflective practice so that you continue your career from a platform of strength and experience. In return, we'll offer excellent development opportunities, plus a range of benefits that includes a career average pension scheme, flexible working and the opportunity to make a real difference as a manager and a key member of one of the most culturally diverse Councils in London. You will be given complete autonomy with an enforcement team that encourages and challenges their members to take on risk and welcomes the use of Town and Country Planning Act of 1990 to take direct action in relation to an enforcement notice, proving our nature as a team to be one in which has no restriction and develops and supports their staff in doing so. This is an exciting time to join Ealing Council and be a part of a forward thinking and progressive Planning Enforcement team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior Planning Officer (Major Applications)
This is an excellent opportunity to deal with more complex applications in our busy planning service that covers the two districts. You will gain varied experience in dealing with proposals in our growth areas, markets towns, villages and most attractive countryside, which are all subject to significant development pressure.
The economy of the area is thriving, with a growing entrepreneurial and business start-up sector, a highly skilled workforce and world class research and development.
Senior Planning Officer Responsibilities:
• Processing a range of major planning and associated applications including more complex cases and assisting with major projects
• Providing professional advice face to face, on the telephone and in writing on behalf of the council in respect of planning and related issues including providing pre-application advice
• Attending councillor site visits and evening meetings of the relevant council committees to present items as required
• Dealing with enforcement matters related to major applications and carrying out associated duties as and when required
• Preparing and presenting evidence for the councils in respect of appeals against planning decisions, including written representations appeals, hearings and public inquiry work as and when required
• Checking reports and delegating a range of planning and related applications
• Undertaking specific projects within the Planning Service (such as participating in continuous improvement / cohort project workstreams)
• Working with the policy team to input into policy development for the districts
• Supporting and mentoring junior staff and any other duties as appropriate to the grade.
• The duties may vary from time to time without changing the nature of the post or the level of responsibility and the post holder may also be required to carry out any other duties appropriate to the grading of the post.
Senior Planning Officer Requirements:
• A degree in a planning related discipline, or relevant qualification or equivalent level of experience
• At least 3 years post qualification planning experience and experience of working in a local authority planning service
• Hold a full and current driving licence and access to a vehicle insured for business use
• Be eligible for RTPI membership
• Strong IT skills including experience with Windows 10, MS Word, Excel, PowerPoint
• Experience of dealing with major planning applications
• Experience of report and professional letter writing
• Ee able to demonstrate a diplomatic approach in difficult situations and be able to give clear, accurate and helpful advice on procedures
• Very good oral and written communication skills
If you have the following experience or qualifications – it’s a bonus
• Membership of the Royal Town Planning Institute
• Significant experience of working in a customer focussed environment and dealing with challenging customers
South Oxfordshire and Vale of White Horse District Councils are forward-thinking local authorities, based in one of the most attractive areas of the country. They are looking for a professional, competent and enthusiastic person who can communicate well at all levels. An excellent benefits package is on offer including annualised hours (flexible working) and a career average pension scheme.
Salary: £41,555 to £46,294 per annum
Job Type: Full-time, 2 year Fixed Term Contract
Hours: 37 hours per week
Location: Milton Park, Oxfordshire, home working (due to Covid-19)
Closing date: Thursday 27 August 2020
Interview date: Monday 14 and Tuesday 15 September 2020
You may have experience or an interest in the following: Senior Planning Policy Officer, Town Planning Officer, Urban Planning Officer, Development Management Officer, Planning Officer, Planning Policy Officer, Planning Consultant, Town Planning, Urban Regeneration etc.
Ref: 93756
Aug 07, 2020
Senior Planning Officer (Major Applications)
This is an excellent opportunity to deal with more complex applications in our busy planning service that covers the two districts. You will gain varied experience in dealing with proposals in our growth areas, markets towns, villages and most attractive countryside, which are all subject to significant development pressure.
The economy of the area is thriving, with a growing entrepreneurial and business start-up sector, a highly skilled workforce and world class research and development.
Senior Planning Officer Responsibilities:
• Processing a range of major planning and associated applications including more complex cases and assisting with major projects
• Providing professional advice face to face, on the telephone and in writing on behalf of the council in respect of planning and related issues including providing pre-application advice
• Attending councillor site visits and evening meetings of the relevant council committees to present items as required
• Dealing with enforcement matters related to major applications and carrying out associated duties as and when required
• Preparing and presenting evidence for the councils in respect of appeals against planning decisions, including written representations appeals, hearings and public inquiry work as and when required
• Checking reports and delegating a range of planning and related applications
• Undertaking specific projects within the Planning Service (such as participating in continuous improvement / cohort project workstreams)
• Working with the policy team to input into policy development for the districts
• Supporting and mentoring junior staff and any other duties as appropriate to the grade.
• The duties may vary from time to time without changing the nature of the post or the level of responsibility and the post holder may also be required to carry out any other duties appropriate to the grading of the post.
Senior Planning Officer Requirements:
• A degree in a planning related discipline, or relevant qualification or equivalent level of experience
• At least 3 years post qualification planning experience and experience of working in a local authority planning service
• Hold a full and current driving licence and access to a vehicle insured for business use
• Be eligible for RTPI membership
• Strong IT skills including experience with Windows 10, MS Word, Excel, PowerPoint
• Experience of dealing with major planning applications
• Experience of report and professional letter writing
• Ee able to demonstrate a diplomatic approach in difficult situations and be able to give clear, accurate and helpful advice on procedures
• Very good oral and written communication skills
If you have the following experience or qualifications – it’s a bonus
• Membership of the Royal Town Planning Institute
• Significant experience of working in a customer focussed environment and dealing with challenging customers
South Oxfordshire and Vale of White Horse District Councils are forward-thinking local authorities, based in one of the most attractive areas of the country. They are looking for a professional, competent and enthusiastic person who can communicate well at all levels. An excellent benefits package is on offer including annualised hours (flexible working) and a career average pension scheme.
Salary: £41,555 to £46,294 per annum
Job Type: Full-time, 2 year Fixed Term Contract
Hours: 37 hours per week
Location: Milton Park, Oxfordshire, home working (due to Covid-19)
Closing date: Thursday 27 August 2020
Interview date: Monday 14 and Tuesday 15 September 2020
You may have experience or an interest in the following: Senior Planning Policy Officer, Town Planning Officer, Urban Planning Officer, Development Management Officer, Planning Officer, Planning Policy Officer, Planning Consultant, Town Planning, Urban Regeneration etc.
Ref: 93756