Fortus Recrutiment are currently representing a local authority who are looking for a Contract Manager to join their property services division A Contracts Manager will be responsible for the overall performance and financial delivery of the contract. As a Contracts Manager, you will evidence experience working within a main contractor or housing sector environment with a full understanding of responsive repairs, disrepair, damp & mould and void workstreams. Your duties will include maintaining a high performance of KPIs, with regular reporting to client counterparts and surpassing requirements. You will oversee the delivery of all directly employed operatives, supervisors and office staff alongside any supply chain for your respective contract area/s. Regular meetings will be held with the client to discuss operational performance and any actions will be managed by the Contracts Manager. As a Line Manager, it is important to recognise our company values and strategy and implement this within your teams. You will be empowered to have regular 1-to-1 meetings with your reporting staff members to discuss performance and any areas of development. Our commercial and operational teams are integrated to ensure that we offer best value and service to our clients. Procurement will be a major part of the role, including negotiating packages of work with our subcontractors and supply chain partners. About you To succeed in this role you will need to have the following 5 Years experience working for a main contractor SMSTS Leadership experience Good data interrogation skills Competent in use of standard methods of measurement Valid driving licence Please call Josh at Fortus Recruitment & please apply for the role. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
06/10/2026
Full time
Fortus Recrutiment are currently representing a local authority who are looking for a Contract Manager to join their property services division A Contracts Manager will be responsible for the overall performance and financial delivery of the contract. As a Contracts Manager, you will evidence experience working within a main contractor or housing sector environment with a full understanding of responsive repairs, disrepair, damp & mould and void workstreams. Your duties will include maintaining a high performance of KPIs, with regular reporting to client counterparts and surpassing requirements. You will oversee the delivery of all directly employed operatives, supervisors and office staff alongside any supply chain for your respective contract area/s. Regular meetings will be held with the client to discuss operational performance and any actions will be managed by the Contracts Manager. As a Line Manager, it is important to recognise our company values and strategy and implement this within your teams. You will be empowered to have regular 1-to-1 meetings with your reporting staff members to discuss performance and any areas of development. Our commercial and operational teams are integrated to ensure that we offer best value and service to our clients. Procurement will be a major part of the role, including negotiating packages of work with our subcontractors and supply chain partners. About you To succeed in this role you will need to have the following 5 Years experience working for a main contractor SMSTS Leadership experience Good data interrogation skills Competent in use of standard methods of measurement Valid driving licence Please call Josh at Fortus Recruitment & please apply for the role. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Property Administrator - Ilford, East London - £28,000 to £32,000 DOE My client, a successful and established Property Management firm, is currently seeking an experienced Property Administrator to join their existing property administration team and support the maintenance coordination of a portfolio of residential properties, including guaranteed rent schemes and supported living for young people. The firm has a proven track record of providing a quality-focused service to landlords, tenants and local authorities. The successful candidate will be the first point of contact for repairs across a dedicated property group of homes, taking ownership of maintenance issues from the initial call through to completion. This is a busy, phone-led coordination role, ideal for someone who enjoys solving problems, coordinating multiple priorities and seeing an issue through to resolution. You will speak with tenants to understand and troubleshoot reported issues, assess and grade repairs, raise works orders, allocate the appropriate operative or contractor and then follow up to ensure works are completed on time and in line with company targets. Duties & Responsibilities Answering calls and acting as the first point of contact for maintenance and repair queries Handling maintenance issues professionally Carrying out basic troubleshooting with callers to establish the nature of the issue and whether a home visit is required Assessing and prioritising reported maintenance issues, grading jobs in line with company priority levels and targets, Category 1-4 priority levels, ranging from 24-hour to 28-day targets Raising complete and accurate works orders Allocating maintenance works to in-house maintenance operatives and external contractors Coordinating and chasing maintenance operatives and contractors to ensure works are completed within agreed timescales Taking ownership of live jobs and ensuring nothing slips beyond target Following up with tenants to provide updates on progress, delays and completion of works Keeping landlords and relevant support staff updated where required Identifying potential complaints and disrepair claims and escalating these promptly to the Property Services Manager Experience & Skills Required Proven experience in repairs/works coordination or property administration Clear, calm and professional telephone manner, including the ability to deal confidently with challenging or upset callers Strong organisational and coordination skills Excellent attention to detail and accuracy Comfortable managing a busy call queue alongside a live list of maintenance jobs Ability to multitask and work accurately and effectively under pressure Experience using housing management, lettings or maintenance systems would be advantageous, including systems such as Active H and Xero, but is not essential Ideally based within a 45-minute commute of the Ilford office What the Company Offers 20 days' annual leave plus bank holidays, rising to 25 days with service Paid day off for your birthday 4% employer pension contribution Private Healthcare and Employee Assistance Programme after probation £500 employee referral bonus Funded training and CPD Clear progression opportunities into Senior Administrator and Team Leader roles Salary: £28,000 to £32,000 dependant on experience Hours Monday to Friday 9:00am - 5:30pm Office Based For more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
02/10/2026
Full time
Property Administrator - Ilford, East London - £28,000 to £32,000 DOE My client, a successful and established Property Management firm, is currently seeking an experienced Property Administrator to join their existing property administration team and support the maintenance coordination of a portfolio of residential properties, including guaranteed rent schemes and supported living for young people. The firm has a proven track record of providing a quality-focused service to landlords, tenants and local authorities. The successful candidate will be the first point of contact for repairs across a dedicated property group of homes, taking ownership of maintenance issues from the initial call through to completion. This is a busy, phone-led coordination role, ideal for someone who enjoys solving problems, coordinating multiple priorities and seeing an issue through to resolution. You will speak with tenants to understand and troubleshoot reported issues, assess and grade repairs, raise works orders, allocate the appropriate operative or contractor and then follow up to ensure works are completed on time and in line with company targets. Duties & Responsibilities Answering calls and acting as the first point of contact for maintenance and repair queries Handling maintenance issues professionally Carrying out basic troubleshooting with callers to establish the nature of the issue and whether a home visit is required Assessing and prioritising reported maintenance issues, grading jobs in line with company priority levels and targets, Category 1-4 priority levels, ranging from 24-hour to 28-day targets Raising complete and accurate works orders Allocating maintenance works to in-house maintenance operatives and external contractors Coordinating and chasing maintenance operatives and contractors to ensure works are completed within agreed timescales Taking ownership of live jobs and ensuring nothing slips beyond target Following up with tenants to provide updates on progress, delays and completion of works Keeping landlords and relevant support staff updated where required Identifying potential complaints and disrepair claims and escalating these promptly to the Property Services Manager Experience & Skills Required Proven experience in repairs/works coordination or property administration Clear, calm and professional telephone manner, including the ability to deal confidently with challenging or upset callers Strong organisational and coordination skills Excellent attention to detail and accuracy Comfortable managing a busy call queue alongside a live list of maintenance jobs Ability to multitask and work accurately and effectively under pressure Experience using housing management, lettings or maintenance systems would be advantageous, including systems such as Active H and Xero, but is not essential Ideally based within a 45-minute commute of the Ilford office What the Company Offers 20 days' annual leave plus bank holidays, rising to 25 days with service Paid day off for your birthday 4% employer pension contribution Private Healthcare and Employee Assistance Programme after probation £500 employee referral bonus Funded training and CPD Clear progression opportunities into Senior Administrator and Team Leader roles Salary: £28,000 to £32,000 dependant on experience Hours Monday to Friday 9:00am - 5:30pm Office Based For more information, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment. Dove & Hawk Property Recruitment acts as an employment agency for permanent recruitment and employment business for the supply of permanent workers. By applying for this job you accept the T&C's and Privacy Policy which can be found at doveandhawk.co.uk
Supervisor (Projects - Complex, Disrepair, Voids) South London £50,077 - £52,712 Are you a highly skilled and experienced tradesperson looking to take the next step in your career? Do you have a passion for leadership and a track record of excellence in your trade? If so, we have an exciting opportunity for you! Position Overview: We are seeking a skilled tradesperson to join our team as a Supervisor. In this role, you will step into a leadership position where you can utilise your expertise to oversee and guide a team of dedicated tradespeople. This is a fantastic opportunity to develop your leadership skills. Because our customers are at the centre of everything we do, you should be people-centric and be able to demonstrate the ability to lead your team to deliver right first-time repairs with excellent customer service, liaising with our dedicated planning and customer service staff as well as maintaining relationships with surveying staff and repairs officers to help us all remain compliant. What you'll need to succeed: A trade/construction qualification and a good knowledge of repairs and maintenance in a social housing environment, to deliver a quality repairs service in a partnership working environment. Experience in complex, voids, disrepair works. A passion for delivering right first-time repairs. A flexible approach to work patterns & workloads Patience: The ability to remain composed and patient during challenging situations Experience in using multiple business IT applications databases, Microsoft office. Commercial awareness to deliver value for money business solutions. A team working approach in a diverse and complex environment Key Responsibilities: Lead, mentor, and supervise a team of tradespeople, ensuring quality workmanship and productivity. Collaborate with supervisors & managers to plan and deliver effective repairs. Experience and ability to manage Health and Safety in a social housing repairs environment. High level of technical knowledge and diagnosis skills in a housing maintenance environment Able to manage problems and identify solutions. Ensure repairs are completed on time and within Key performance indicators. Handle administrative tasks related to the team, Able to stay calm under pressure Able to plan work for multiple trade operative's minimising down time Experience in complaints and collating information from all stake holders, to include CRM management Qualifications: Proven experience as a qualified/skilled tradesperson in e.g., carpentry, plumbing, gen-building, roofing, etc. SMSTS, Desirable not essential Driving Licence What you need to do now We encourage you to apply for this exciting opportunity, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV, and give a short statement (max 250 words) that demonstrate why you believe you are the right candidate for the role. To meet our commitment to providing safe, high quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
30/09/2026
Full time
Supervisor (Projects - Complex, Disrepair, Voids) South London £50,077 - £52,712 Are you a highly skilled and experienced tradesperson looking to take the next step in your career? Do you have a passion for leadership and a track record of excellence in your trade? If so, we have an exciting opportunity for you! Position Overview: We are seeking a skilled tradesperson to join our team as a Supervisor. In this role, you will step into a leadership position where you can utilise your expertise to oversee and guide a team of dedicated tradespeople. This is a fantastic opportunity to develop your leadership skills. Because our customers are at the centre of everything we do, you should be people-centric and be able to demonstrate the ability to lead your team to deliver right first-time repairs with excellent customer service, liaising with our dedicated planning and customer service staff as well as maintaining relationships with surveying staff and repairs officers to help us all remain compliant. What you'll need to succeed: A trade/construction qualification and a good knowledge of repairs and maintenance in a social housing environment, to deliver a quality repairs service in a partnership working environment. Experience in complex, voids, disrepair works. A passion for delivering right first-time repairs. A flexible approach to work patterns & workloads Patience: The ability to remain composed and patient during challenging situations Experience in using multiple business IT applications databases, Microsoft office. Commercial awareness to deliver value for money business solutions. A team working approach in a diverse and complex environment Key Responsibilities: Lead, mentor, and supervise a team of tradespeople, ensuring quality workmanship and productivity. Collaborate with supervisors & managers to plan and deliver effective repairs. Experience and ability to manage Health and Safety in a social housing repairs environment. High level of technical knowledge and diagnosis skills in a housing maintenance environment Able to manage problems and identify solutions. Ensure repairs are completed on time and within Key performance indicators. Handle administrative tasks related to the team, Able to stay calm under pressure Able to plan work for multiple trade operative's minimising down time Experience in complaints and collating information from all stake holders, to include CRM management Qualifications: Proven experience as a qualified/skilled tradesperson in e.g., carpentry, plumbing, gen-building, roofing, etc. SMSTS, Desirable not essential Driving Licence What you need to do now We encourage you to apply for this exciting opportunity, take a look at the attached Job Description for more details and if it's the ideal job for you, click 'apply now' to forward an up-to-date copy of your CV, and give a short statement (max 250 words) that demonstrate why you believe you are the right candidate for the role. To meet our commitment to providing safe, high quality services to our customers, this role requires a Basic check with the Disclosure and Barring Service once an offer of employment is made. A new check will be completed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Disrepair Supervisor Social Housing Disrepair Supervisor Maintenance Supervisor Social Housing Legal Disrepair Damp & Mould Job Title: Disrepair Supervisor (Housing Maintenance) Location: Croydon (Covering South London patch) Pay Rate: £27.00 per hour (Temp to Perm) Package: Company Van & Fuel Card Provided Contract Type: Temp to Perm (Initial agency trial period transitioning to a full permanent contract) Hours: Full-Time, Monday to Friday (Standard Business Hours) Are you an experienced Disrepair Supervisor or technical Maintenance Supervisor with deep expertise in managing section 11 legal disrepair cases, damp & mould remediation, and expert witness/surveyor reports We are urgently recruiting a Disrepair Supervisor based out of Croydon to lead a specialist team delivering legal compliance and disrepair remedial works across South London. Paying £27.00 per hour , this position is offered on a Temp to Perm basis, providing top-tier hourly pay during your agency trial period along with long-term career stability once established on the permanent headcount. Why Apply for This Role Competitive Hourly Rate: Excellent pay at £27.00/hr. Clear Pathway to Permanency: Direct temp-to-perm route with a market-leading social housing contractor. Full Company Package: Company vehicle and fuel card supplied from Day One. Specialist Workstream: Focus specifically on complex disrepair cases rather than standard high-volume, reactive call-outs. Localised Patch: Operational base in Croydon with managed travel across South London. Key Responsibilities: Disrepair Case Management: Oversee, schedule, and quality-check remedial works arising from legal disrepair claims (Section 11, damp & mould, structural defects). Technical Pre- & Post-Inspections: Review technical surveyor reports, scope required multi-trade works, and perform final sign-off inspections to ensure compliance with legal standards. Operative Supervision: Lead direct multi-trade teams and specialist subcontractors, ensuring works are completed within strict court-directed or agreed legal timelines. Tenant & Legal Interface: Act as a sensitive, professional point of contact for residents, resolving access issues and managing high-stress tenant interactions diplomatically. IT & Compliance Reporting: Log variations, upload site photographic evidence, and update job status records via handheld IT/PDA systems. Candidate Profile & Requirements: Social Housing Experience: Essential background as a Supervisor, Inspector, or Foreman within social housing disrepair, reactive repairs, or void refurbishments. Disrepair Expertise: Strong working knowledge of legal disrepair processes, Schedule of Rates (SOR), housing health and safety rating systems (HHSRS), and damp/mould diagnosis. Certifications: Valid CSCS card and SSSTS or IOSH qualification preferred. IT Skills: Comfortable using mobile handheld technology, job scheduling software, and MS Office. Full UK Driving Licence: Required to operate the company fleet vehicle. How to Apply: If you are an experienced Disrepair Supervisor ready to step into a high-paying temp-to-perm role in Croydon, click APPLY NOW with your updated CV for immediate consideration.
22/09/2026
Full time
Disrepair Supervisor Social Housing Disrepair Supervisor Maintenance Supervisor Social Housing Legal Disrepair Damp & Mould Job Title: Disrepair Supervisor (Housing Maintenance) Location: Croydon (Covering South London patch) Pay Rate: £27.00 per hour (Temp to Perm) Package: Company Van & Fuel Card Provided Contract Type: Temp to Perm (Initial agency trial period transitioning to a full permanent contract) Hours: Full-Time, Monday to Friday (Standard Business Hours) Are you an experienced Disrepair Supervisor or technical Maintenance Supervisor with deep expertise in managing section 11 legal disrepair cases, damp & mould remediation, and expert witness/surveyor reports We are urgently recruiting a Disrepair Supervisor based out of Croydon to lead a specialist team delivering legal compliance and disrepair remedial works across South London. Paying £27.00 per hour , this position is offered on a Temp to Perm basis, providing top-tier hourly pay during your agency trial period along with long-term career stability once established on the permanent headcount. Why Apply for This Role Competitive Hourly Rate: Excellent pay at £27.00/hr. Clear Pathway to Permanency: Direct temp-to-perm route with a market-leading social housing contractor. Full Company Package: Company vehicle and fuel card supplied from Day One. Specialist Workstream: Focus specifically on complex disrepair cases rather than standard high-volume, reactive call-outs. Localised Patch: Operational base in Croydon with managed travel across South London. Key Responsibilities: Disrepair Case Management: Oversee, schedule, and quality-check remedial works arising from legal disrepair claims (Section 11, damp & mould, structural defects). Technical Pre- & Post-Inspections: Review technical surveyor reports, scope required multi-trade works, and perform final sign-off inspections to ensure compliance with legal standards. Operative Supervision: Lead direct multi-trade teams and specialist subcontractors, ensuring works are completed within strict court-directed or agreed legal timelines. Tenant & Legal Interface: Act as a sensitive, professional point of contact for residents, resolving access issues and managing high-stress tenant interactions diplomatically. IT & Compliance Reporting: Log variations, upload site photographic evidence, and update job status records via handheld IT/PDA systems. Candidate Profile & Requirements: Social Housing Experience: Essential background as a Supervisor, Inspector, or Foreman within social housing disrepair, reactive repairs, or void refurbishments. Disrepair Expertise: Strong working knowledge of legal disrepair processes, Schedule of Rates (SOR), housing health and safety rating systems (HHSRS), and damp/mould diagnosis. Certifications: Valid CSCS card and SSSTS or IOSH qualification preferred. IT Skills: Comfortable using mobile handheld technology, job scheduling software, and MS Office. Full UK Driving Licence: Required to operate the company fleet vehicle. How to Apply: If you are an experienced Disrepair Supervisor ready to step into a high-paying temp-to-perm role in Croydon, click APPLY NOW with your updated CV for immediate consideration.
MAINTENANCE DISREPAIR SUPERVISOR Temp Role Location: UB TW KT postcode areas 35.46per hour Via Umbrella or CIS Must have full UK Driving licence We are seeking to recruit a Disrepair Supervisor to be based in out Southgate office to cover UB TW KT postcode areas. This is a fantastic opportunity to join our Team which provides in house repairs and maintenance service companywide, involving over 200 people focused on delivering repairs and planned improvements to more than 26,000 homes. This is a critical role requiring a candidate with exceptional knowledge of housing repairs and disrepair. The position is a nine/twelve -month contract with a competitive hourly rate, ideal for a dedicated professional looking to make a significant impact in a short period. This role will require you to be responsible for the supervision of a team of operatives, ensuring that the services provided are in line with the KPIs and set strategy. Being fully compliant with legislative, regulatory, contractual, budgetary and policy constraints. You will ensure work complies with current statutory and non-statutory legislation, adhering to our SHE system and ensuring that Gas safe and EIC / NIC membership and compliance are maintained. Day-to-day of the role: Oversee and coordinate the repair workstreams, ensuring all activities comply with industry standards and organisational policies. Supervise repair teams, providing guidance and support to ensure high-quality workmanship and efficiency. Conduct site inspections to assess the quality of repairs and identify any instances of disrepair. Liaise with contractors, tenants, and internal teams to facilitate smooth operations and effective communication. Manage and monitor repair schedules, ensuring timely completion of work and adherence to set budgets. Provide technical expertise and advice on housing repairs and disrepair matters. Prepare and present reports on the progress and outcomes of repair projects. You must possess. Proven experience as a Repairs Supervisor within the housing sector. Excellent knowledge of housing repairs and disrepair processes. Strong leadership skills with the ability to manage and motivate teams. Proficient in planning, organising, and prioritising workloads. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. Relevant qualifications in building, construction, or a related field are desirable. Experience in delivering a quality repairs service in a partnership working environment High level of technical knowledge and diagnosis skills in a housing maintenance environment Working knowledge of SHE regulations including CDM, Asbestos and all other regulations relating to the delivery of building maintenance work Ability to communicate in both verbal and written form Able to manage problems and identify solutions Able to use IT systems, databases, and Microsoft office Able to stay calm under pressure Able to work as part of a team and self-motivated Access to a vehicle for business use and a full driving licence Proven trade background and qualifications, such as NVQ/City and Guilds apprenticeship Site Safety Management Training Scheme Institute of Leadership and Management qualification / demonstrable supervisory experience Experience of using database systems (Northgate Housing Management System / Dynamic Resource System) To work flexible working patterns as agreed by management
18/09/2026
Seasonal
MAINTENANCE DISREPAIR SUPERVISOR Temp Role Location: UB TW KT postcode areas 35.46per hour Via Umbrella or CIS Must have full UK Driving licence We are seeking to recruit a Disrepair Supervisor to be based in out Southgate office to cover UB TW KT postcode areas. This is a fantastic opportunity to join our Team which provides in house repairs and maintenance service companywide, involving over 200 people focused on delivering repairs and planned improvements to more than 26,000 homes. This is a critical role requiring a candidate with exceptional knowledge of housing repairs and disrepair. The position is a nine/twelve -month contract with a competitive hourly rate, ideal for a dedicated professional looking to make a significant impact in a short period. This role will require you to be responsible for the supervision of a team of operatives, ensuring that the services provided are in line with the KPIs and set strategy. Being fully compliant with legislative, regulatory, contractual, budgetary and policy constraints. You will ensure work complies with current statutory and non-statutory legislation, adhering to our SHE system and ensuring that Gas safe and EIC / NIC membership and compliance are maintained. Day-to-day of the role: Oversee and coordinate the repair workstreams, ensuring all activities comply with industry standards and organisational policies. Supervise repair teams, providing guidance and support to ensure high-quality workmanship and efficiency. Conduct site inspections to assess the quality of repairs and identify any instances of disrepair. Liaise with contractors, tenants, and internal teams to facilitate smooth operations and effective communication. Manage and monitor repair schedules, ensuring timely completion of work and adherence to set budgets. Provide technical expertise and advice on housing repairs and disrepair matters. Prepare and present reports on the progress and outcomes of repair projects. You must possess. Proven experience as a Repairs Supervisor within the housing sector. Excellent knowledge of housing repairs and disrepair processes. Strong leadership skills with the ability to manage and motivate teams. Proficient in planning, organising, and prioritising workloads. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. Relevant qualifications in building, construction, or a related field are desirable. Experience in delivering a quality repairs service in a partnership working environment High level of technical knowledge and diagnosis skills in a housing maintenance environment Working knowledge of SHE regulations including CDM, Asbestos and all other regulations relating to the delivery of building maintenance work Ability to communicate in both verbal and written form Able to manage problems and identify solutions Able to use IT systems, databases, and Microsoft office Able to stay calm under pressure Able to work as part of a team and self-motivated Access to a vehicle for business use and a full driving licence Proven trade background and qualifications, such as NVQ/City and Guilds apprenticeship Site Safety Management Training Scheme Institute of Leadership and Management qualification / demonstrable supervisory experience Experience of using database systems (Northgate Housing Management System / Dynamic Resource System) To work flexible working patterns as agreed by management