Job description
Customer Service Specialist
Do you have experience in the residential construction sector?
What we do
We design and deliver high-quality, design led, Passivhaus homes, and innovate low carbon construction systems, technologies, and products.
What we are offering
A varied customer facing role supporting our customers with their projects. You will take customers from first contact through to on-boarding, and will then support their project through the design, planning and delivery stages by acting as a liaison with the internal team, the customer, and third-party suppliers.
An open and inclusive company culture where we actively encourage personal and team growth.
Good remuneration with benefits including private healthcare and full-time hours.
A role based in our central Reading studio (short walk from the station).
What we want
We want to hear from ambitious, hardworking candidates who want to do great work to ensure our customers have a brilliant experience and our internal team is supported.
You must have a track record of providing excellence customer service. You will be a great communicator with brilliant attention to detail and exceptional computer skills. You will be a problem solver (not finder), with exquisite organisational skills.
You will be up for doing things differently when that is better. and keen to learn and improve as part of a company culture where everyone feels the same way.
Strengths required for the role
Ambitious
Analytical
Methodical
Adaptable
Principled
Supportive
Caring
Experience
5+ years experience providing brilliant customer service and a demonstrable record of accomplishment in a similar role. Experience in our industry and of residential housebuilding, including planning and delivery of projects would be highly advantageous (training can / will be provided).
Knowledge
Excellent computer literacy with experience in Microsoft Office, Monday.com etc
Aptitude for rapidly learning new things
Excellent Maths and English — written and spoken communication
Experience in the construction industry, particularly residential and the planning process
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Benefits
Additional leave
Company pension
Cycle to work scheme
Private dental insurance
Private medical insurance
Schedule:
Monday to Friday
Must have ability to commute or relocate
Start date: October
To apply, send us your C.V. and cover letter explaining
1. Why you are right for us
2. Why you want it
3. Your salary expectation
4. Your available start date
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Benefits:
Additional leave
Company pension
Cycle to work scheme
Private dental insurance
Private medical insurance
Schedule:
Monday to Friday
Sep 22, 2023
Full time
Job description
Customer Service Specialist
Do you have experience in the residential construction sector?
What we do
We design and deliver high-quality, design led, Passivhaus homes, and innovate low carbon construction systems, technologies, and products.
What we are offering
A varied customer facing role supporting our customers with their projects. You will take customers from first contact through to on-boarding, and will then support their project through the design, planning and delivery stages by acting as a liaison with the internal team, the customer, and third-party suppliers.
An open and inclusive company culture where we actively encourage personal and team growth.
Good remuneration with benefits including private healthcare and full-time hours.
A role based in our central Reading studio (short walk from the station).
What we want
We want to hear from ambitious, hardworking candidates who want to do great work to ensure our customers have a brilliant experience and our internal team is supported.
You must have a track record of providing excellence customer service. You will be a great communicator with brilliant attention to detail and exceptional computer skills. You will be a problem solver (not finder), with exquisite organisational skills.
You will be up for doing things differently when that is better. and keen to learn and improve as part of a company culture where everyone feels the same way.
Strengths required for the role
Ambitious
Analytical
Methodical
Adaptable
Principled
Supportive
Caring
Experience
5+ years experience providing brilliant customer service and a demonstrable record of accomplishment in a similar role. Experience in our industry and of residential housebuilding, including planning and delivery of projects would be highly advantageous (training can / will be provided).
Knowledge
Excellent computer literacy with experience in Microsoft Office, Monday.com etc
Aptitude for rapidly learning new things
Excellent Maths and English — written and spoken communication
Experience in the construction industry, particularly residential and the planning process
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Benefits
Additional leave
Company pension
Cycle to work scheme
Private dental insurance
Private medical insurance
Schedule:
Monday to Friday
Must have ability to commute or relocate
Start date: October
To apply, send us your C.V. and cover letter explaining
1. Why you are right for us
2. Why you want it
3. Your salary expectation
4. Your available start date
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Benefits:
Additional leave
Company pension
Cycle to work scheme
Private dental insurance
Private medical insurance
Schedule:
Monday to Friday
M&E Quantity Surveyor Nottingham Your new company We are recruiting on behalf of a leading construction consultancy known for its diverse and supportive culture. This company empowers its employees to make a difference while connecting with brilliant people - colleagues and clients alike. With a global presence, they offer opportunities to shape the future while steering your own career journey in a trusting environment. Your new role As an M&E Quantity Surveyor, you will manage the financial aspects of construction projects, including new builds, renovations, and maintenance work. Your responsibilities will range from initial cost advice to final account settlement. Key tasks include: Supporting Business Unit Directors in achieving business objectives. Building and maintaining positive relationships with customers. Delivering high-quality services and ensuring cost management deliverables meet customer expectations. Managing projects to ensure high-quality services and output in line with business procedures. Preparing and presenting cost estimates and option studies. Conducting cost planning and cost-in-use studies. Advising on and implementing procurement strategies. Preparing tender documentation and managing the tender process, including designing tender evaluation schemes. Evaluating and reporting on tenders. Valuing completed work and arranging payments. Settling final accounts. Administering contracts as Contract Administrator or Employer's Agent. Producing and presenting reports to customers. Identifying new business development opportunities and driving growth across Business Units. Managing service delivery for profitability. Promptly informing Directors of any issues that arise on projects, particularly those impacting professional indemnity insurance. What you'll need to succeed To be successful in this role, you should have: Extensive experience in cost management. Practical experience in cost estimating and planning. Strong knowledge of construction methods and materials. Familiarity with construction procurement strategies, including tendering and contract strategies. Experience in post-contract cost management tasks. Clear and effective communication skills, both oral and written. A methodical approach to work and strong organisational skills. The ability to adapt quickly to changing environments. Excellent problem-solving, negotiation, financial, and numeracy skills. Proficiency in MS Outlook, Word, Excel, and PowerPoint. The ability to absorb complex information and assess requirements readily. An understanding of legislation impacting building contracts. The ability to work effectively as part of a team. MRICS (Member of the Royal Institution of Chartered Surveyors) - desirable. What you'll get in return In return, you will have access to: Opportunities for career development and growth. A contributory pension scheme. An Employee Assistance Programme. A global travel scholarship programme. Flexible working arrangements. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Apr 24, 2025
Full time
M&E Quantity Surveyor Nottingham Your new company We are recruiting on behalf of a leading construction consultancy known for its diverse and supportive culture. This company empowers its employees to make a difference while connecting with brilliant people - colleagues and clients alike. With a global presence, they offer opportunities to shape the future while steering your own career journey in a trusting environment. Your new role As an M&E Quantity Surveyor, you will manage the financial aspects of construction projects, including new builds, renovations, and maintenance work. Your responsibilities will range from initial cost advice to final account settlement. Key tasks include: Supporting Business Unit Directors in achieving business objectives. Building and maintaining positive relationships with customers. Delivering high-quality services and ensuring cost management deliverables meet customer expectations. Managing projects to ensure high-quality services and output in line with business procedures. Preparing and presenting cost estimates and option studies. Conducting cost planning and cost-in-use studies. Advising on and implementing procurement strategies. Preparing tender documentation and managing the tender process, including designing tender evaluation schemes. Evaluating and reporting on tenders. Valuing completed work and arranging payments. Settling final accounts. Administering contracts as Contract Administrator or Employer's Agent. Producing and presenting reports to customers. Identifying new business development opportunities and driving growth across Business Units. Managing service delivery for profitability. Promptly informing Directors of any issues that arise on projects, particularly those impacting professional indemnity insurance. What you'll need to succeed To be successful in this role, you should have: Extensive experience in cost management. Practical experience in cost estimating and planning. Strong knowledge of construction methods and materials. Familiarity with construction procurement strategies, including tendering and contract strategies. Experience in post-contract cost management tasks. Clear and effective communication skills, both oral and written. A methodical approach to work and strong organisational skills. The ability to adapt quickly to changing environments. Excellent problem-solving, negotiation, financial, and numeracy skills. Proficiency in MS Outlook, Word, Excel, and PowerPoint. The ability to absorb complex information and assess requirements readily. An understanding of legislation impacting building contracts. The ability to work effectively as part of a team. MRICS (Member of the Royal Institution of Chartered Surveyors) - desirable. What you'll get in return In return, you will have access to: Opportunities for career development and growth. A contributory pension scheme. An Employee Assistance Programme. A global travel scholarship programme. Flexible working arrangements. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Building Surveyor & Regional Technical Manager Insurance At TBRN their expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what they do. They support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Their skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for their clients. The Opportunity They are seeking a surveyor to provide technical assistance with a mix of household insurance and third party property damage claims, including tenders. They operate a claim ownership model, with the surveying/technical team working closely with their claims concierge team for efficient handling and a high standard of customer experience. The role will be a mixture of desk and field based, travel will be required where operational needs permit and so any applicant should be willing to cover a wide area of operation. Their offices are located at Moreton, Wirral, however they are primarily seeking a location within the south of the country. Again, they are flexible on location providing the application is willing to travel. What your day may look like? Triage of new claims allocated to determine and advise our claims concierge team of the optimum route to settlement, which commonly include recommending a surveyor visit (employed or surveying partner network), appointment of a network contractor (specialist or generic) or cash settlement negotiations Management of the tender process from a contractor management perspective Consider the client philosophy and delegated authority status to determine the appropriate journey of the claim Prepare reports with recommendations to clients by reviewing the property damage via images, video footage, customer provided quotes and other available tools Review site reports and schedules provided by the surveyor attending site (if not the attending surveyor), considering policy cover and liability where applicable to make decisions or recommendations on the next steps Review schedules of work provided by our network contractors, querying content/cost where necessary and arranging authorisation Review any variations to cost during the repair phase, keeping works moving and eliminating delay where possible Prepare reports/updates to clients, making key claim decisions and recommendations Negotiate cash settlements Liaise with the various parties involved in the claim offering technical input Control costs for clients whilst ensuring fair outcomes for their customers Reconciling costs and ensuring the financial aspects of the claim are correctly reported Desk based auditing of contractor performance against key criteria The role is entirely technical, their Claims Concierge team will deal with the overall handling and customer service aspects of the process. With their client base having variety, so too do the claims they receive, leading to challenges and opportunity to learn new skillsets in the insurance and negotiation sectors. Strong written and verbal communication skills are essential for conversing with the various parties involved in the claims. Key Requirements: Experience of surveying within the insurance sector is a key attribute, in depth knowledge of building pathology, property repair works and their costs is an essential element, as is an appetite to adapt and learn. Surveying, buildings and/or insurance qualifications would be an advantage, as would site experience. I.T. Literate with a working knowledge of Microsoft Office products such as Outlook, Word, Excel. Should also be adaptable/receptive to new and changing technology Strong communication skills with the ability to articulate clearly and concisely, both verbally and in writing Strong interpersonal and team working skills The ability to project presence and confidence Ability to add value to the business and contribute to both innovation and the pursuit of excellence Commitment and drive to work within targets/deadlines and to rigorous levels of quality on a self-propelled basis Reliable, resilient, well presented and ambitious Strong organisational skills and the ability to prioritise your workload. Benefits: Their people are what makes them successful. The package, which they are continuing to review and develop includes: The salary range is roughly from £36,000 to £44,000, plus a vehicle allowance or mileage rate for use of own vehicle. Usual working hours are Monday to Friday, 8.45-5.15 (37.5 hr week) Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase up to an additional 5 days. In addition, your birthday off and volunteer day to give back Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools. Support of professional development including payment of membership fees and training/qualification opportunities by agreement Social and charitable events Recruitment referral programme A supportive team environment and senior management who have a strong open door policy They embrace diversity and equality. They are committed to building an inclusive team where variety and difference is celebrated and our people can be their authentic selves.
Apr 24, 2025
Full time
Building Surveyor & Regional Technical Manager Insurance At TBRN their expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what they do. They support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Their skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for their clients. The Opportunity They are seeking a surveyor to provide technical assistance with a mix of household insurance and third party property damage claims, including tenders. They operate a claim ownership model, with the surveying/technical team working closely with their claims concierge team for efficient handling and a high standard of customer experience. The role will be a mixture of desk and field based, travel will be required where operational needs permit and so any applicant should be willing to cover a wide area of operation. Their offices are located at Moreton, Wirral, however they are primarily seeking a location within the south of the country. Again, they are flexible on location providing the application is willing to travel. What your day may look like? Triage of new claims allocated to determine and advise our claims concierge team of the optimum route to settlement, which commonly include recommending a surveyor visit (employed or surveying partner network), appointment of a network contractor (specialist or generic) or cash settlement negotiations Management of the tender process from a contractor management perspective Consider the client philosophy and delegated authority status to determine the appropriate journey of the claim Prepare reports with recommendations to clients by reviewing the property damage via images, video footage, customer provided quotes and other available tools Review site reports and schedules provided by the surveyor attending site (if not the attending surveyor), considering policy cover and liability where applicable to make decisions or recommendations on the next steps Review schedules of work provided by our network contractors, querying content/cost where necessary and arranging authorisation Review any variations to cost during the repair phase, keeping works moving and eliminating delay where possible Prepare reports/updates to clients, making key claim decisions and recommendations Negotiate cash settlements Liaise with the various parties involved in the claim offering technical input Control costs for clients whilst ensuring fair outcomes for their customers Reconciling costs and ensuring the financial aspects of the claim are correctly reported Desk based auditing of contractor performance against key criteria The role is entirely technical, their Claims Concierge team will deal with the overall handling and customer service aspects of the process. With their client base having variety, so too do the claims they receive, leading to challenges and opportunity to learn new skillsets in the insurance and negotiation sectors. Strong written and verbal communication skills are essential for conversing with the various parties involved in the claims. Key Requirements: Experience of surveying within the insurance sector is a key attribute, in depth knowledge of building pathology, property repair works and their costs is an essential element, as is an appetite to adapt and learn. Surveying, buildings and/or insurance qualifications would be an advantage, as would site experience. I.T. Literate with a working knowledge of Microsoft Office products such as Outlook, Word, Excel. Should also be adaptable/receptive to new and changing technology Strong communication skills with the ability to articulate clearly and concisely, both verbally and in writing Strong interpersonal and team working skills The ability to project presence and confidence Ability to add value to the business and contribute to both innovation and the pursuit of excellence Commitment and drive to work within targets/deadlines and to rigorous levels of quality on a self-propelled basis Reliable, resilient, well presented and ambitious Strong organisational skills and the ability to prioritise your workload. Benefits: Their people are what makes them successful. The package, which they are continuing to review and develop includes: The salary range is roughly from £36,000 to £44,000, plus a vehicle allowance or mileage rate for use of own vehicle. Usual working hours are Monday to Friday, 8.45-5.15 (37.5 hr week) Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase up to an additional 5 days. In addition, your birthday off and volunteer day to give back Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools. Support of professional development including payment of membership fees and training/qualification opportunities by agreement Social and charitable events Recruitment referral programme A supportive team environment and senior management who have a strong open door policy They embrace diversity and equality. They are committed to building an inclusive team where variety and difference is celebrated and our people can be their authentic selves.
About The Role Assistant Cost Manager Gleeds UK Property London, W1T About this opportunity We're not just a construction consultancy, we're a catalyst for change. Since 1885, we've been bringing to life new ideas and big visions for the built environment. In today's fast-changing world, we're continually connecting people, places, ideas and possibilities to make every day another step towards a better future. Our London Cost Management team is searching for a chartered cost manager or chartered quantity surveyor to join the team as it continues to grow on the back of major framework wins and increased commissions from high profile clients in the London region. You'll be joining a well established and experienced cost management team with an excellent reputation in the market, coming on board as we move into our new London offices & global headquarters for the business. As a Chartered Cost Manager, you will be responsible for managing costs and budgets of construction projects, including new builds, renovations and maintenance works from early cost advice to settlement of the final account. You will work collaboratively as part of a specialist cost management team, supporting Senior team members and providing advice and guidance to junior surveyors. You will have the opportunity to further your exposure to different client bases, projects and industry sectors, including residential, commercial, education, healthcare, data centres and life sciences sectors. You will also have ample opportunity for progression within the team and the region, with the choice of becoming a sector specialist, developing into a team manager, or taking a lead role with specific clients. Responsibilities include but are not limited to: Supporting Business Unit Directors in delivering business objectives. Positively engaging with Customers and developing, growing and maintaining Customer relationships. Delivering high quality services and ensuring that cost management deliverables meet Customers' requirements. Managing projects and to deliver high quality services and deliverables in accordance with the business procedures. Preparing and presenting order of cost estimates and option studies. Cost planning. Cost-in-use studies. Advising on and implementing procurement strategies. Preparing tender documentation and managing the tender process, including designing tender marking schemes. Evaluating and reporting on tenders. Valuing completed work and arranging for payments. Settling final accounts. Administrating contracts as Contract Administrator or Employer's Agent. Producing and presenting reports to Customers. Identifying new business development opportunities and driving growth across the Business Units activities. Managing service delivery for profit. Advising Directors promptly of any issues that have arisen, or that might arise, on projects; in particular those that might impact on Gleeds professional indemnity (PI) insurance. As a Gleeds team member, you will have access to: Opportunities to develop and grow your career. A contributory pension scheme. Employee Assistance Programme. Our global travel scholarship programme. Flexible working arrangements. About You Who we're looking for: Experience, Knowledge and Key Skills Sound cost management experience post MRICS qualification. Sound knowledge and practical experience of cost estimating and planning. Good knowledge of construction methods and materials. Working knowledge of construction procurement strategies, including tendering and contract strategies. Good knowledge and experience of post-contract cost management tasks. Clear and effective communication skills - both oral and written. Methodical way of thinking and approach to work. Good organisational skills and the ability to quickly adapt to changing environments. Excellent problem, negotiating, finance and numeracy management skills. Sound ICT skills, with a good level of proficiency in MS Outlook, Word, Excel and PowerPoint. Ability to absorb complex information and assess requirements readily. Clear understanding of legislation impacting on building contracts. Ability to work as part of a team. Qualifications MRICS (Member of the Royal Institution of Chartered Surveyors). About Us A world of opportunity Gleeds is a place to be part of something bigger. We take pride in our diverse and supportive culture that empowers you to make a difference while creating connections with brilliant people - colleagues and clients alike. Enjoy doing work that shapes our collective future, while steering your own journey in a trusting environment. Benefit from our rich heritage and global opportunities as you construct a career with purpose. With over 75 offices across the globe, you'll become part of a truly global team that isn't restricted by borders. We welcome new perspectives and ideas but above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, we're committed to the success of our people, clients and communities - giving everyone a safer and more sustainable place to live, work and thrive. Our values underpin what we stand for and how we work: Professionalism with personality. Excellence with humility. Innovation with agility. We're an equal opportunities employer and welcome applications regardless of age, disability, marital status, race, religion or belief, sexual orientation, transgender status or gender. We recognise the importance of work/life balance and agree flexible working arrangements to suit each individual. Gleeds is a Great Place to Work certified employer.
Apr 23, 2025
Full time
About The Role Assistant Cost Manager Gleeds UK Property London, W1T About this opportunity We're not just a construction consultancy, we're a catalyst for change. Since 1885, we've been bringing to life new ideas and big visions for the built environment. In today's fast-changing world, we're continually connecting people, places, ideas and possibilities to make every day another step towards a better future. Our London Cost Management team is searching for a chartered cost manager or chartered quantity surveyor to join the team as it continues to grow on the back of major framework wins and increased commissions from high profile clients in the London region. You'll be joining a well established and experienced cost management team with an excellent reputation in the market, coming on board as we move into our new London offices & global headquarters for the business. As a Chartered Cost Manager, you will be responsible for managing costs and budgets of construction projects, including new builds, renovations and maintenance works from early cost advice to settlement of the final account. You will work collaboratively as part of a specialist cost management team, supporting Senior team members and providing advice and guidance to junior surveyors. You will have the opportunity to further your exposure to different client bases, projects and industry sectors, including residential, commercial, education, healthcare, data centres and life sciences sectors. You will also have ample opportunity for progression within the team and the region, with the choice of becoming a sector specialist, developing into a team manager, or taking a lead role with specific clients. Responsibilities include but are not limited to: Supporting Business Unit Directors in delivering business objectives. Positively engaging with Customers and developing, growing and maintaining Customer relationships. Delivering high quality services and ensuring that cost management deliverables meet Customers' requirements. Managing projects and to deliver high quality services and deliverables in accordance with the business procedures. Preparing and presenting order of cost estimates and option studies. Cost planning. Cost-in-use studies. Advising on and implementing procurement strategies. Preparing tender documentation and managing the tender process, including designing tender marking schemes. Evaluating and reporting on tenders. Valuing completed work and arranging for payments. Settling final accounts. Administrating contracts as Contract Administrator or Employer's Agent. Producing and presenting reports to Customers. Identifying new business development opportunities and driving growth across the Business Units activities. Managing service delivery for profit. Advising Directors promptly of any issues that have arisen, or that might arise, on projects; in particular those that might impact on Gleeds professional indemnity (PI) insurance. As a Gleeds team member, you will have access to: Opportunities to develop and grow your career. A contributory pension scheme. Employee Assistance Programme. Our global travel scholarship programme. Flexible working arrangements. About You Who we're looking for: Experience, Knowledge and Key Skills Sound cost management experience post MRICS qualification. Sound knowledge and practical experience of cost estimating and planning. Good knowledge of construction methods and materials. Working knowledge of construction procurement strategies, including tendering and contract strategies. Good knowledge and experience of post-contract cost management tasks. Clear and effective communication skills - both oral and written. Methodical way of thinking and approach to work. Good organisational skills and the ability to quickly adapt to changing environments. Excellent problem, negotiating, finance and numeracy management skills. Sound ICT skills, with a good level of proficiency in MS Outlook, Word, Excel and PowerPoint. Ability to absorb complex information and assess requirements readily. Clear understanding of legislation impacting on building contracts. Ability to work as part of a team. Qualifications MRICS (Member of the Royal Institution of Chartered Surveyors). About Us A world of opportunity Gleeds is a place to be part of something bigger. We take pride in our diverse and supportive culture that empowers you to make a difference while creating connections with brilliant people - colleagues and clients alike. Enjoy doing work that shapes our collective future, while steering your own journey in a trusting environment. Benefit from our rich heritage and global opportunities as you construct a career with purpose. With over 75 offices across the globe, you'll become part of a truly global team that isn't restricted by borders. We welcome new perspectives and ideas but above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, we're committed to the success of our people, clients and communities - giving everyone a safer and more sustainable place to live, work and thrive. Our values underpin what we stand for and how we work: Professionalism with personality. Excellence with humility. Innovation with agility. We're an equal opportunities employer and welcome applications regardless of age, disability, marital status, race, religion or belief, sexual orientation, transgender status or gender. We recognise the importance of work/life balance and agree flexible working arrangements to suit each individual. Gleeds is a Great Place to Work certified employer.
About The Role About this opportunity You will be responsible for managing costs and budgets of construction projects, from early cost advice to settlement of the final account. Responsibility includes managing customer relationships to ensure service deliverables. Responsibilities include but are not limited to: Supporting Business Unit Directors in delivering business objectives. Positively engaging with Customers and developing, growing and maintaining Customer relationships. Delivering high quality services and ensuring that cost management deliverables meet Customers' requirements. Managing projects to deliver high quality services and deliverables in accordance with the business procedures. Preparing and presenting order of cost estimates and option studies. Cost planning and benchmarking. Cost-in-use studies. Advising on and implementing procurement strategies. Valuing completed work and arranging for payments. Settling final accounts. Providing technical advice on legal and contractual issues relating to construction projects. Administrating contracts as Contract Administrator or Employer's Agent. Managing service delivery for profit. Advising Directors promptly of any issues that have arisen, or that might arise, on projects; in particular those that might impact on Gleeds professional indemnity (PI) insurance. Actively identifying new business development opportunities and driving growth across the Business Units activities. As a Gleeds team member, you will have access to: Opportunities to develop and grow your career. A contributory pension scheme. Employee Assistance Programme. Our Global Travel Scholarship Programme. Flexible working arrangements. About You Who we are looking for: Experience, Knowledge and Key Skills Broad, in-depth cost management experience, ideally post MRICS qualification. Detailed knowledge and practiced experience of cost estimating and cost planning techniques. Comprehensive knowledge of construction procurement strategies, including tendering and contract strategies. Thorough knowledge and experience of post-contract cost management tasks. Ability to administer construction contracts. Clear understanding of legislation impacting on building contracts. Ability to motivate others (including providing support and encouragement) and to lead high performance teams. Clear and effective communication skills - both oral and written. Methodical way of thinking and approach to work. Ability to absorb complex information and assess requirements readily. Excellent problem solving, negotiating, financial and numeracy skills. Sound ICT skills, with a high level of proficiency in MS Outlook, Word, Excel and PowerPoint. Ability to prepare first-class bids for services. Competent at negotiating sufficient fees to both complete services and generate required profit levels. Ability to work as part of a team and manage teams. Qualifications - Ideal however subject to level of experience MRICS (Member of the Royal Institution of Chartered Surveyors). NEC Accreditation. About Us About us A world of opportunity. Gleeds is a place to be part of something bigger. We take pride in our diverse and supportive culture that empowers you to make a difference while creating connections with brilliant people - colleagues and clients alike. Enjoy doing work that shapes our collective future, while steering your own journey in a trusting environment. Benefit from our rich heritage and global opportunities as you construct a career with purpose. With over 75 offices across the globe, you'll become part of a truly global team that isn't restricted by borders. We welcome new perspectives and ideas but above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, we're committed to the success of our people, clients and communities - giving everyone a safer and more sustainable place to live, work and thrive. Our values underpin what we stand for and how we work: Professionalism with personality. Excellence with humility. Innovation with agility. We're an equal opportunities employer and welcome applications regardless of age, disability, marital status, race, religion or belief, sexual orientation, transgender status or gender. We recognise the importance of work/life balance and agree flexible working arrangements to suit each individual. Gleeds is a Great Place to Work certified employer.
Apr 23, 2025
Full time
About The Role About this opportunity You will be responsible for managing costs and budgets of construction projects, from early cost advice to settlement of the final account. Responsibility includes managing customer relationships to ensure service deliverables. Responsibilities include but are not limited to: Supporting Business Unit Directors in delivering business objectives. Positively engaging with Customers and developing, growing and maintaining Customer relationships. Delivering high quality services and ensuring that cost management deliverables meet Customers' requirements. Managing projects to deliver high quality services and deliverables in accordance with the business procedures. Preparing and presenting order of cost estimates and option studies. Cost planning and benchmarking. Cost-in-use studies. Advising on and implementing procurement strategies. Valuing completed work and arranging for payments. Settling final accounts. Providing technical advice on legal and contractual issues relating to construction projects. Administrating contracts as Contract Administrator or Employer's Agent. Managing service delivery for profit. Advising Directors promptly of any issues that have arisen, or that might arise, on projects; in particular those that might impact on Gleeds professional indemnity (PI) insurance. Actively identifying new business development opportunities and driving growth across the Business Units activities. As a Gleeds team member, you will have access to: Opportunities to develop and grow your career. A contributory pension scheme. Employee Assistance Programme. Our Global Travel Scholarship Programme. Flexible working arrangements. About You Who we are looking for: Experience, Knowledge and Key Skills Broad, in-depth cost management experience, ideally post MRICS qualification. Detailed knowledge and practiced experience of cost estimating and cost planning techniques. Comprehensive knowledge of construction procurement strategies, including tendering and contract strategies. Thorough knowledge and experience of post-contract cost management tasks. Ability to administer construction contracts. Clear understanding of legislation impacting on building contracts. Ability to motivate others (including providing support and encouragement) and to lead high performance teams. Clear and effective communication skills - both oral and written. Methodical way of thinking and approach to work. Ability to absorb complex information and assess requirements readily. Excellent problem solving, negotiating, financial and numeracy skills. Sound ICT skills, with a high level of proficiency in MS Outlook, Word, Excel and PowerPoint. Ability to prepare first-class bids for services. Competent at negotiating sufficient fees to both complete services and generate required profit levels. Ability to work as part of a team and manage teams. Qualifications - Ideal however subject to level of experience MRICS (Member of the Royal Institution of Chartered Surveyors). NEC Accreditation. About Us About us A world of opportunity. Gleeds is a place to be part of something bigger. We take pride in our diverse and supportive culture that empowers you to make a difference while creating connections with brilliant people - colleagues and clients alike. Enjoy doing work that shapes our collective future, while steering your own journey in a trusting environment. Benefit from our rich heritage and global opportunities as you construct a career with purpose. With over 75 offices across the globe, you'll become part of a truly global team that isn't restricted by borders. We welcome new perspectives and ideas but above all, we believe that quality relationships sit at the heart of good business. We strive to be the people that seek to understand and bring people together. Wherever we are in the world, we're committed to the success of our people, clients and communities - giving everyone a safer and more sustainable place to live, work and thrive. Our values underpin what we stand for and how we work: Professionalism with personality. Excellence with humility. Innovation with agility. We're an equal opportunities employer and welcome applications regardless of age, disability, marital status, race, religion or belief, sexual orientation, transgender status or gender. We recognise the importance of work/life balance and agree flexible working arrangements to suit each individual. Gleeds is a Great Place to Work certified employer.
I have been asked to find a Commercial Administrator to work with my client- a successful and busy groundworks specialist. They are based in South Yorkshire close to Sheffield. The successful applicant will have a background in administration within the construction or Civil Engineering sector- ideally groundworks but not essential. You could already be working as a Commercial Administrator, Site/Office Admin or even be at Assistant or Graduate QS level. The role will involve working closely with the commercial team- Estimators and Quantity Surveyors- on a daily basis and you will support them with general office administration duties, liaising with suppliers and customers, management and updating of commercial documentation and generally 'learning the ropes' as far as the commercial side of the business is concerned. This is a fantastic opportunity to work closely with an established and successful team in providing what is regarded as one of the top operators in the groundworks sector. On offer is a salary that is pitched at the right level for the role along with ongoing career development for those wishing to pursue a commercial career. Please get in touch for further details on this and other opportunities that may suit your skills, experience and aspirations.
Apr 22, 2025
Full time
I have been asked to find a Commercial Administrator to work with my client- a successful and busy groundworks specialist. They are based in South Yorkshire close to Sheffield. The successful applicant will have a background in administration within the construction or Civil Engineering sector- ideally groundworks but not essential. You could already be working as a Commercial Administrator, Site/Office Admin or even be at Assistant or Graduate QS level. The role will involve working closely with the commercial team- Estimators and Quantity Surveyors- on a daily basis and you will support them with general office administration duties, liaising with suppliers and customers, management and updating of commercial documentation and generally 'learning the ropes' as far as the commercial side of the business is concerned. This is a fantastic opportunity to work closely with an established and successful team in providing what is regarded as one of the top operators in the groundworks sector. On offer is a salary that is pitched at the right level for the role along with ongoing career development for those wishing to pursue a commercial career. Please get in touch for further details on this and other opportunities that may suit your skills, experience and aspirations.
Ford & Stanley Recruitment
Nottingham, Nottinghamshire
M&E/MEP Quantity Surveyor (Consultant to Associate Level) Nottingham Up to £75,000 Hybrid The Opportunity: The Civils & Infrastructure Team at Ford & Stanley Talent Services are proud to be working in partnership with one of Europe's leading construction and property consultancies to find an experienced M&E Quantity Surveyor to operate out of their Birmingham offices. The successful candidate will be overseeing a portfolio of MoJ (Prison), and Industrial/Factory projects and frameworks, ranging in scale from £1m -£25m+. This will include new build renovation, and maintenance work. The prospective candidate will act as the primary M&E commercial specialist for their office/region. This is an organisation that is going from strength to strength, with an ever increasing UK property project portfolio, and a network of offices that now covers over 25 countries world wide. They offer an environment perfect for individuals looking to grow professionally while working on significant, impactful projects, with defined routes for progression, and no end of possible internal opportunities, not just in the UK, but worldwide. For the second year running, they have been named one of 2024's Best Places to Work, by Great Place to Work, the global authority on workplace culture. aided by the high level of flexibility they offer, and their emphasis on work/life balance. The Benefits: Salary of up to £80,000 per annum. £3,000 car allowance Career development opportunities A contributory pension scheme Employee Assistance Programme Global travel scholarship programme Hybrid working 3 days office/site, 2 days WFH. Responsibilties: Supporting Business Unit Directors in achieving business objectives, managing service delivery for profitability, and identifying growth opportunities. Engaging with customers, building and maintaining strong relationships, and delivering high-quality services that meet cost management and customer requirements. Managing projects to ensure services and deliverables align with business procedures, including preparing cost estimates, cost planning, and conducting cost-in-use studies. Advising on procurement strategies, managing tender documentation and processes, evaluating tenders, and handling contract administration as the Contract Administrator or Employer s Agent. Overseeing project financials, from valuing completed work and arranging payments to settling final accounts. Producing reports for customers and advising Directors on potential project issues, especially those impacting professional indemnity (PI) insurance. Candidate Essentials: 5 years + experience in an M&E-based Quantity surveying role, or an Electrical Estimator role. Essential Excellent, demonstrable stakeholder management skills. Essential Experience managing large M&E-based projects (£5m+ in value). Essential A BSc in Commercial Management/Quantity Surveying or equivalent. Desirable MRICS/Chartered status. Desirable Likely job titles: Cost Manager, Electrical Estimator, Quantity Surveyor, Senior Quantity Surveyor, Commercial Manager, Commercial Specialist. About ford & Stanley group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business.
Apr 22, 2025
Full time
M&E/MEP Quantity Surveyor (Consultant to Associate Level) Nottingham Up to £75,000 Hybrid The Opportunity: The Civils & Infrastructure Team at Ford & Stanley Talent Services are proud to be working in partnership with one of Europe's leading construction and property consultancies to find an experienced M&E Quantity Surveyor to operate out of their Birmingham offices. The successful candidate will be overseeing a portfolio of MoJ (Prison), and Industrial/Factory projects and frameworks, ranging in scale from £1m -£25m+. This will include new build renovation, and maintenance work. The prospective candidate will act as the primary M&E commercial specialist for their office/region. This is an organisation that is going from strength to strength, with an ever increasing UK property project portfolio, and a network of offices that now covers over 25 countries world wide. They offer an environment perfect for individuals looking to grow professionally while working on significant, impactful projects, with defined routes for progression, and no end of possible internal opportunities, not just in the UK, but worldwide. For the second year running, they have been named one of 2024's Best Places to Work, by Great Place to Work, the global authority on workplace culture. aided by the high level of flexibility they offer, and their emphasis on work/life balance. The Benefits: Salary of up to £80,000 per annum. £3,000 car allowance Career development opportunities A contributory pension scheme Employee Assistance Programme Global travel scholarship programme Hybrid working 3 days office/site, 2 days WFH. Responsibilties: Supporting Business Unit Directors in achieving business objectives, managing service delivery for profitability, and identifying growth opportunities. Engaging with customers, building and maintaining strong relationships, and delivering high-quality services that meet cost management and customer requirements. Managing projects to ensure services and deliverables align with business procedures, including preparing cost estimates, cost planning, and conducting cost-in-use studies. Advising on procurement strategies, managing tender documentation and processes, evaluating tenders, and handling contract administration as the Contract Administrator or Employer s Agent. Overseeing project financials, from valuing completed work and arranging payments to settling final accounts. Producing reports for customers and advising Directors on potential project issues, especially those impacting professional indemnity (PI) insurance. Candidate Essentials: 5 years + experience in an M&E-based Quantity surveying role, or an Electrical Estimator role. Essential Excellent, demonstrable stakeholder management skills. Essential Experience managing large M&E-based projects (£5m+ in value). Essential A BSc in Commercial Management/Quantity Surveying or equivalent. Desirable MRICS/Chartered status. Desirable Likely job titles: Cost Manager, Electrical Estimator, Quantity Surveyor, Senior Quantity Surveyor, Commercial Manager, Commercial Specialist. About ford & Stanley group Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas - recruiting, developing and retaining the best talent from shop floor to boardroom. Ford & Stanley TalentWise - Business specialising in blue collar trade & technical services permanent and temporary. Ford & Stanley Recruitment - Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract. Ford & Stanley Executive Search Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe. Ford & Stanley Genius Performance - Performance is always accelerated when good people are coached, inspired, trained and focused in the right way. Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley are that of an employment consultancy business.
Our client is an ambitious, high-growth property company based in Birmingham. Specialising in property investment, development, and asset management, they are dedicated to creating and managing a diverse portfolio of high-quality assets. We are seeking a dynamic and driven Facilities Administrator to join their expanding team and contribute to their continued success of the business.Job Title: Utilities Administrator The Role We are looking for a motivated and detail-oriented Utilities Administrator to join a dynamic team. This is a fantastic opportunity for someone with previous experience in property management, infrastructure, energy, or utilities, looking to take the next step in their career. As a Utilities Administrator, you will play a vital role in managing the day-to-day utility-related operations for a diverse portfolio of properties, ensuring that all utility accounts and records are handled efficiently and accurately. Key Responsibilities Manage utility accounts for a range of properties, including gas, electricity, water, and waste services Liaise with utility providers to ensure accounts are set up correctly Process utility invoices and liaise with relevant departments to ensure timely payments Maintain accurate and up-to-date records of utility consumption and related costs Assist with the analysis of energy usage and recommend cost-saving measures where applicable Work closely with property management teams to resolve utility-related queries from tenants and landlords Collaborate with the finance team to ensure accurate billing and reconciliation of utility charges Support credit control and purchase/sales ledger processes as needed, including the management of utility payments and outstanding balances Provide excellent customer service when responding to tenant or supplier inquiries Assist with administrative tasks related to utility contracts and renewals Skills & Experience Previous experience in a similar role, ideally within propert, real estate, infrastructure, or utilities. Strong understanding of utility management, energy, gas, and water services. Experience working with credit control, purchase ledgers, or sales ledgers Excellent organisational skills and attention to detail Good communication skills, both written and verbal Ability to work independently and manage multiple tasks simultaneously Proficiency in Microsoft Office, particularly Excel, with the ability to analyse and report on data A proactive and positive attitude with a willingness to learn and develop in the utilities sector Benefits Lucrative Salary on offer + incentives Access to an Employee Assistance Program and health-related benefits. Holiday Entitlement Opportunities for career growth and development within the organisation A supportive, flexible working environment Work with a collaborative and friendly team of professional If you are passionate about real estate and want to contribute to the success of a high-growth property company, we would love to hear from you!
Apr 22, 2025
Full time
Our client is an ambitious, high-growth property company based in Birmingham. Specialising in property investment, development, and asset management, they are dedicated to creating and managing a diverse portfolio of high-quality assets. We are seeking a dynamic and driven Facilities Administrator to join their expanding team and contribute to their continued success of the business.Job Title: Utilities Administrator The Role We are looking for a motivated and detail-oriented Utilities Administrator to join a dynamic team. This is a fantastic opportunity for someone with previous experience in property management, infrastructure, energy, or utilities, looking to take the next step in their career. As a Utilities Administrator, you will play a vital role in managing the day-to-day utility-related operations for a diverse portfolio of properties, ensuring that all utility accounts and records are handled efficiently and accurately. Key Responsibilities Manage utility accounts for a range of properties, including gas, electricity, water, and waste services Liaise with utility providers to ensure accounts are set up correctly Process utility invoices and liaise with relevant departments to ensure timely payments Maintain accurate and up-to-date records of utility consumption and related costs Assist with the analysis of energy usage and recommend cost-saving measures where applicable Work closely with property management teams to resolve utility-related queries from tenants and landlords Collaborate with the finance team to ensure accurate billing and reconciliation of utility charges Support credit control and purchase/sales ledger processes as needed, including the management of utility payments and outstanding balances Provide excellent customer service when responding to tenant or supplier inquiries Assist with administrative tasks related to utility contracts and renewals Skills & Experience Previous experience in a similar role, ideally within propert, real estate, infrastructure, or utilities. Strong understanding of utility management, energy, gas, and water services. Experience working with credit control, purchase ledgers, or sales ledgers Excellent organisational skills and attention to detail Good communication skills, both written and verbal Ability to work independently and manage multiple tasks simultaneously Proficiency in Microsoft Office, particularly Excel, with the ability to analyse and report on data A proactive and positive attitude with a willingness to learn and develop in the utilities sector Benefits Lucrative Salary on offer + incentives Access to an Employee Assistance Program and health-related benefits. Holiday Entitlement Opportunities for career growth and development within the organisation A supportive, flexible working environment Work with a collaborative and friendly team of professional If you are passionate about real estate and want to contribute to the success of a high-growth property company, we would love to hear from you!
We now have an exciting opportunity for an Administrator to join our maintenance and repairs team. Based from our office at Queen Mary's Hospital in Sidcup you will be providing administration support for our repairs and maintenance service on one of our healthcare contracts. Our maintenance business provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose The main purpose of the role is to ensure that repairs are scheduled efficiently and that work in progress (WIP) is pro-actively managed. You will do this by acting as the main link between our operational team (maintenance operatives and engineers) and our contact centre team. You will also interface on a front line level with our end Clients within the NHS. As Administrator other key responsibilities would include: Monitoring and analysis of all repairs through from inception to completion to ensure contract timescales are adhered to. Ordering and obtaining quotations for materials as needed, raising Purchase Orders and approving jobs for invoicing. Updating databases, spreadsheets and and management systems with for example; cost information, timesheets. Compiling various reports on subcontractor spends, engineer work loads, mileage sheets, invoicing and PPM and reactive jobs received during the month. Monitoring the helpdesk, answering telephone calls and emails in a professional and timely manner. General administrative duties, ie filing, ordering stationery and uniforms etc. What we can offer you; 25 days holiday Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection Flexible benefits for you to choose from including Critical Illness, DenPlan, Cycle to work schemes and the ability to purchase up to an additional 5 days holiday. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much more Full training, ongoing coaching and support Opportunities to progress your career across the business This Administrator position is offered on a full time permanent basis and the core working hours are 40 per week, Monday to Friday 8am to 5pm. Experience Required The ideal candidate will demonstrate previous experience of working within a contact centre and/or administration role for a responsive repairs/maintenance company. It would be an advantage for this experience to have been gained within a company providing repairs to the NHS, however candidates with housing and/or education repairs experience will also be considered. You will have excellent customer service skills (including good telephone and written communication skills), a can-do attitude and have excellent knowledge of Microsoft packages such as Word, Excel and Powerpoint. This is a varied role with opportunity for growth and development. If you have the above experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Apr 22, 2025
Full time
We now have an exciting opportunity for an Administrator to join our maintenance and repairs team. Based from our office at Queen Mary's Hospital in Sidcup you will be providing administration support for our repairs and maintenance service on one of our healthcare contracts. Our maintenance business provides a range of expert planned and responsive maintenance services to domestic properties and commercial buildings in the social housing, health and social care sectors. We look after a growing number of healthcare buildings for NHS Trusts, residential homes and educational facilities. Using the latest technology we ensure properties are well maintained, efficient and fit for purpose. Job Purpose The main purpose of the role is to ensure that repairs are scheduled efficiently and that work in progress (WIP) is pro-actively managed. You will do this by acting as the main link between our operational team (maintenance operatives and engineers) and our contact centre team. You will also interface on a front line level with our end Clients within the NHS. As Administrator other key responsibilities would include: Monitoring and analysis of all repairs through from inception to completion to ensure contract timescales are adhered to. Ordering and obtaining quotations for materials as needed, raising Purchase Orders and approving jobs for invoicing. Updating databases, spreadsheets and and management systems with for example; cost information, timesheets. Compiling various reports on subcontractor spends, engineer work loads, mileage sheets, invoicing and PPM and reactive jobs received during the month. Monitoring the helpdesk, answering telephone calls and emails in a professional and timely manner. General administrative duties, ie filing, ordering stationery and uniforms etc. What we can offer you; 25 days holiday Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection Flexible benefits for you to choose from including Critical Illness, DenPlan, Cycle to work schemes and the ability to purchase up to an additional 5 days holiday. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much more Full training, ongoing coaching and support Opportunities to progress your career across the business This Administrator position is offered on a full time permanent basis and the core working hours are 40 per week, Monday to Friday 8am to 5pm. Experience Required The ideal candidate will demonstrate previous experience of working within a contact centre and/or administration role for a responsive repairs/maintenance company. It would be an advantage for this experience to have been gained within a company providing repairs to the NHS, however candidates with housing and/or education repairs experience will also be considered. You will have excellent customer service skills (including good telephone and written communication skills), a can-do attitude and have excellent knowledge of Microsoft packages such as Word, Excel and Powerpoint. This is a varied role with opportunity for growth and development. If you have the above experience, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Property Portfolio Administrator Location: Malvern, Worcestershire Salary: £25,396.80 Hours: Monday Friday, 9:00 AM 5:00 PM (40 hours per week) Reference: (phone number removed) About the Company: Our client is a well-established property management company dedicated to delivering high-quality services to landlords. They manage a diverse portfolio of residential properties across Birmingham, Malvern, Worcester, Cheltenham, Gloucester, and Cardiff , ensuring excellent standards of property management and tenant satisfaction. The Role: Our client is looking for a Property Portfolio Administrator to support the day-to-day operations of their property management team. This is a fast-paced role that requires strong organisational skills, attention to detail, and the ability to communicate effectively with landlords, tenants, and contractors. Key Responsibilities: Handling administrative tasks related to residential lettings and property management . Managing tenancy applications and agreements . Liaising with landlords, tenants, contractors, and agents . Negotiating and finalising tenancy agreements efficiently. Ensuring all procedures are completed accurately and on time . Some mobile work may be required, so a full driving licence is essential. About You: Experience in estates or property administration is preferred. Highly organised with excellent attention to detail . Strong communication skills , both written and verbal. Ability to work independently and within a team . Proficient in Microsoft Office and property management software . Professional, presentable, and customer-focused. Familiar with the local area (or able to learn quickly). How to Apply: If you are a motivated and detail-oriented administrator looking to develop your career in property management, please send your CV and cover letter to (url removed) . This is a fantastic opportunity to join a growing property management team and make a real impact
Apr 22, 2025
Full time
Property Portfolio Administrator Location: Malvern, Worcestershire Salary: £25,396.80 Hours: Monday Friday, 9:00 AM 5:00 PM (40 hours per week) Reference: (phone number removed) About the Company: Our client is a well-established property management company dedicated to delivering high-quality services to landlords. They manage a diverse portfolio of residential properties across Birmingham, Malvern, Worcester, Cheltenham, Gloucester, and Cardiff , ensuring excellent standards of property management and tenant satisfaction. The Role: Our client is looking for a Property Portfolio Administrator to support the day-to-day operations of their property management team. This is a fast-paced role that requires strong organisational skills, attention to detail, and the ability to communicate effectively with landlords, tenants, and contractors. Key Responsibilities: Handling administrative tasks related to residential lettings and property management . Managing tenancy applications and agreements . Liaising with landlords, tenants, contractors, and agents . Negotiating and finalising tenancy agreements efficiently. Ensuring all procedures are completed accurately and on time . Some mobile work may be required, so a full driving licence is essential. About You: Experience in estates or property administration is preferred. Highly organised with excellent attention to detail . Strong communication skills , both written and verbal. Ability to work independently and within a team . Proficient in Microsoft Office and property management software . Professional, presentable, and customer-focused. Familiar with the local area (or able to learn quickly). How to Apply: If you are a motivated and detail-oriented administrator looking to develop your career in property management, please send your CV and cover letter to (url removed) . This is a fantastic opportunity to join a growing property management team and make a real impact
Job Title: Trainee Assistant Quantity Surveyor Location: Swindon Salary: 18,000 - 22,000 per annum Job type: Full Time, Permanent The company is looking for a Trainee Assistant Quantity Surveyor who will work with the Commercial team to provide support on control of all commercial and financial aspects of projects and contracts. Having operated for over 2 decades they pride themselves on their stellar Health and Safety record, company stability and the great team environment they've fostered over that time and are looking for someone who's keen to join them on that continued journey. The role includes offering support to the overall business to allow projects to be safely delivered on time to achieve the highest levels of customer satisfaction. The Assistant Quantity Surveyor will also assist the business in providing admin updates to systems and contract accounts for projects to maximize returns and efficiency by working within robust procedures to support the business and Contracts Managers. The successful candidate will be offered a well-rounded package of employment including access to a Built environmental HNC qualification. This will be reinforced with a strong working environment and the required support for the variety of work on offer. About the role: Assist in preparing and issuing contract tenders to clients in a timely fashion. Produce bill of quants/matrix for payment purposes on successful contracts. Client account control by assisting in raising application and reconciling remittances including interim/final applications for payment/final accounts/payments for late monies etc. Updating Health and Safety documentation for the business and new contract starts including any updates during the contract. Monitor the training required for operatives while updating the business training matrix. Work with suppliers to evaluate material costs in anticipation of procurement. Attend site meetings if required. Involved and understand the fortnightly wage run and responsibilities. Raising quotes and tracking works for any customer care requests from clients. Assisting in the registering of H&S Admin such as harness register, hand over certificates etc. About you: The successful candidate is likely to meet most of the following criteria: Ability to use a range of IT packages including Microsoft Office, Excel and bespoke packages. Exceptional relationship building skills. Self-motivated and proactive Commercial awareness and understanding of the Construction process. Excellent communication skills, both oral & written Negotiation skills and ability to apply those skills internally, externally & with our supply chain. Positive attitude at all times and the ability to integrate and play active part in the Business. Good organisational skills and the ability to prioritise to meet deadlines. Keen to pursue personal development needs and maintain up to date knowledge. Benefits Include: 18- 22 k per year HNC course enrolment 28-day holiday entitlement Possible bonus scheme Pension scheme Please click APPLY to send your CV for this role. Candidates with experience or relevant job titles of; Junior Surveyor, Training Opportunity, Graduate Opportunity BSc, Trainee QS, Trainee Surveyor, Building and Construction Administrator, Junior Quantity Surveyor, Graduate Surveyor may also be considered for this role.
Apr 22, 2025
Full time
Job Title: Trainee Assistant Quantity Surveyor Location: Swindon Salary: 18,000 - 22,000 per annum Job type: Full Time, Permanent The company is looking for a Trainee Assistant Quantity Surveyor who will work with the Commercial team to provide support on control of all commercial and financial aspects of projects and contracts. Having operated for over 2 decades they pride themselves on their stellar Health and Safety record, company stability and the great team environment they've fostered over that time and are looking for someone who's keen to join them on that continued journey. The role includes offering support to the overall business to allow projects to be safely delivered on time to achieve the highest levels of customer satisfaction. The Assistant Quantity Surveyor will also assist the business in providing admin updates to systems and contract accounts for projects to maximize returns and efficiency by working within robust procedures to support the business and Contracts Managers. The successful candidate will be offered a well-rounded package of employment including access to a Built environmental HNC qualification. This will be reinforced with a strong working environment and the required support for the variety of work on offer. About the role: Assist in preparing and issuing contract tenders to clients in a timely fashion. Produce bill of quants/matrix for payment purposes on successful contracts. Client account control by assisting in raising application and reconciling remittances including interim/final applications for payment/final accounts/payments for late monies etc. Updating Health and Safety documentation for the business and new contract starts including any updates during the contract. Monitor the training required for operatives while updating the business training matrix. Work with suppliers to evaluate material costs in anticipation of procurement. Attend site meetings if required. Involved and understand the fortnightly wage run and responsibilities. Raising quotes and tracking works for any customer care requests from clients. Assisting in the registering of H&S Admin such as harness register, hand over certificates etc. About you: The successful candidate is likely to meet most of the following criteria: Ability to use a range of IT packages including Microsoft Office, Excel and bespoke packages. Exceptional relationship building skills. Self-motivated and proactive Commercial awareness and understanding of the Construction process. Excellent communication skills, both oral & written Negotiation skills and ability to apply those skills internally, externally & with our supply chain. Positive attitude at all times and the ability to integrate and play active part in the Business. Good organisational skills and the ability to prioritise to meet deadlines. Keen to pursue personal development needs and maintain up to date knowledge. Benefits Include: 18- 22 k per year HNC course enrolment 28-day holiday entitlement Possible bonus scheme Pension scheme Please click APPLY to send your CV for this role. Candidates with experience or relevant job titles of; Junior Surveyor, Training Opportunity, Graduate Opportunity BSc, Trainee QS, Trainee Surveyor, Building and Construction Administrator, Junior Quantity Surveyor, Graduate Surveyor may also be considered for this role.
TRENT & DOVE HOUSING
Burton-on-trent, Staffordshire
Administration Assistant 37 hours per week Salary up to £24,402 per annum Benefits include company pension scheme and private healthcare This is a great opportunity for an Administrator to join our busy Investment team. We are looking for an enthusiastic individual with a can-do attitude, keen to learn new skills and able to work in a busy environment. The role will be varied, including providing administration support to the Investment team which includes; Updating our Asset and Housing Management systems. Responsibility for electronic filing and data input. Responding appropriately to enquiries from customers and contractors. You will therefore need: Excellent organisational skills. Excellent attention to detail. Strong communication skills. Strong IT skills. GCSEs in Maths and English. The meet tight deadlines. The closing date for applications is 23 April 2025. We welcome applications from all sections of the community. Apply Now!
Apr 22, 2025
Full time
Administration Assistant 37 hours per week Salary up to £24,402 per annum Benefits include company pension scheme and private healthcare This is a great opportunity for an Administrator to join our busy Investment team. We are looking for an enthusiastic individual with a can-do attitude, keen to learn new skills and able to work in a busy environment. The role will be varied, including providing administration support to the Investment team which includes; Updating our Asset and Housing Management systems. Responsibility for electronic filing and data input. Responding appropriately to enquiries from customers and contractors. You will therefore need: Excellent organisational skills. Excellent attention to detail. Strong communication skills. Strong IT skills. GCSEs in Maths and English. The meet tight deadlines. The closing date for applications is 23 April 2025. We welcome applications from all sections of the community. Apply Now!
Full-time, Fixed-term contract until December 2025 Twickenham, London: £29,484-£31,036 MTVH conducts an annual review of salaries for colleagues. The salary displayed does not reflect any agreements reached during our 2025 review. This is a hybrid role with the expectation of working 3 days in our Twickenham office (TW1 3RP), with 2 days working from home. About Us: Metropolitan Thames Valley Housing is one of the UK's leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of 57,000 homes serving over 120,000 residents and customers across London, the East Midlands, Southern and the East of England. This role: The Workspace Services team take pride in providing services within the office estate of MTVH along with supporting in the safe delivery of a number of community centres. The Business Support team was put together to help support and develop the wider Workspace Services team. This is done by building the framework of processes and procedures. Duties include, but are not limited to; Provide support to the Workspace Services teams. Produce and circulate data relating to the Workspace Services team, such as office utilisation, Service Now, training and Customer Service. Form working groups to review and develop Workspace Services processes to achieve best practices. Promote Workspace Services within MTVH by use of Workplace, The Hub and signage. Use the Oracle (finance) system to raise purchase orders and the subsequent processing of the associated invoices as required. Attend team meetings, producing and circulating minutes and actions as required. Use the Service Now system to complete ticket requests from MTVH colleagues. Use of supporting systems such as (but not limited to) Click Travel, Banner, Royal Mail, Canva Software. Maintain the Workspace Services shared drive, ensuring the wider team are using correctly. Create an annual events calendar to promote within the team and the wider business to help identify special celebrations and awareness days. Create and produce promotional material for the Workspace Services team such as signage, newsletter. Other tasks as assigned by the Workspace Services Business Support Manager. What you'll need to succeed: Previous relevant office management / facilities experience Experience of providing excellent Customer Service Written and verbal communication Demonstrable experience of excellent IT and Microsoft Office skills, including Excel, Publishing, SharePoint Confident and experienced collaborator Problem solving Key dates: Interviews to be scheduled week commencing 05 May 2025. Please note :- we do not currently offer visa sponsorship. Our benefits include:- - 28 days annual leave plus 8 bank holidays (pro rata for part time) per year - 2 volunteering days per year for things like helping out in local communities - An additional Beliefs day once a year to have an extra a day off - Supported family friendly approach with extended parental leave - Enhanced pension with matched contributions of up to 9% - Option to buy or sell up to 5 days annual leave per year - Life assurance cover 3 x your salary - Cycle2work scheme - Hybrid Working - Dependent on job role and department - Health cash plan scheme for your everyday healthcare needs which you can add your family members too - Tenancy deposit interest free loan to help with rental deposits and season Ticket loan - Access to extensive learning and training opportunities with Wisebox platform - Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues - Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support - Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 22, 2025
Contract
Full-time, Fixed-term contract until December 2025 Twickenham, London: £29,484-£31,036 MTVH conducts an annual review of salaries for colleagues. The salary displayed does not reflect any agreements reached during our 2025 review. This is a hybrid role with the expectation of working 3 days in our Twickenham office (TW1 3RP), with 2 days working from home. About Us: Metropolitan Thames Valley Housing is one of the UK's leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of 57,000 homes serving over 120,000 residents and customers across London, the East Midlands, Southern and the East of England. This role: The Workspace Services team take pride in providing services within the office estate of MTVH along with supporting in the safe delivery of a number of community centres. The Business Support team was put together to help support and develop the wider Workspace Services team. This is done by building the framework of processes and procedures. Duties include, but are not limited to; Provide support to the Workspace Services teams. Produce and circulate data relating to the Workspace Services team, such as office utilisation, Service Now, training and Customer Service. Form working groups to review and develop Workspace Services processes to achieve best practices. Promote Workspace Services within MTVH by use of Workplace, The Hub and signage. Use the Oracle (finance) system to raise purchase orders and the subsequent processing of the associated invoices as required. Attend team meetings, producing and circulating minutes and actions as required. Use the Service Now system to complete ticket requests from MTVH colleagues. Use of supporting systems such as (but not limited to) Click Travel, Banner, Royal Mail, Canva Software. Maintain the Workspace Services shared drive, ensuring the wider team are using correctly. Create an annual events calendar to promote within the team and the wider business to help identify special celebrations and awareness days. Create and produce promotional material for the Workspace Services team such as signage, newsletter. Other tasks as assigned by the Workspace Services Business Support Manager. What you'll need to succeed: Previous relevant office management / facilities experience Experience of providing excellent Customer Service Written and verbal communication Demonstrable experience of excellent IT and Microsoft Office skills, including Excel, Publishing, SharePoint Confident and experienced collaborator Problem solving Key dates: Interviews to be scheduled week commencing 05 May 2025. Please note :- we do not currently offer visa sponsorship. Our benefits include:- - 28 days annual leave plus 8 bank holidays (pro rata for part time) per year - 2 volunteering days per year for things like helping out in local communities - An additional Beliefs day once a year to have an extra a day off - Supported family friendly approach with extended parental leave - Enhanced pension with matched contributions of up to 9% - Option to buy or sell up to 5 days annual leave per year - Life assurance cover 3 x your salary - Cycle2work scheme - Hybrid Working - Dependent on job role and department - Health cash plan scheme for your everyday healthcare needs which you can add your family members too - Tenancy deposit interest free loan to help with rental deposits and season Ticket loan - Access to extensive learning and training opportunities with Wisebox platform - Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues - Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support - Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Are you a dynamic and organised individual with a knack for administration? Our client is seeking an enthusiastic Project Co-Ordinator to join their team temporarily! As they prepare to transition to a new CRM system, your exceptional administrative skills will play a crucial role in ensuring a smooth process. If you have experience in the Lettings and Properties industry, this could be the perfect opportunity for you! What You'll Do: Data Collection: Gather vital information from in-house systems, customers, and clients to keep operations running smoothly. Data Management: catalogue data with appropriate tags for easy reference, ensuring everything is organised and accessible. Digital Filing: Scan and prepare records for a digital filing system, ready for a seamless upload to the new CRM system. Spreadsheet Generation: Create and manage spreadsheets as needed to support various projects and initiatives. Communication: Answer and forward external phone calls, maintaining a professional and welcoming demeanour. Administrative Support: Assist managers in effectively managing their property portfolios by providing accurate and timely administrative support for the daily operations of each block or development. Email Management: Handle a high volume of emails, ensuring all client files are up-to-date and easily retrievable. Who You Are: You ideally have a background in Property Administration, making you well-versed in the unique demands of the industry. Your organisational skills are top-notch, allowing you to manage multiple tasks efficiently and effectively. You have excellent communication skills, both written and verbal, to ensure clarity in all interactions. You thrive in a fast-paced environment and can adapt to changing priorities with ease. You are detail-oriented, ensuring accuracy in all aspects of your work. Why Join Us? This is a fantastic opportunity to be part of a supportive team during an exciting transition. You'll gain valuable experience in a reputable organisation while honing your administrative skills in the construction and real estate sector. Ready to take the next step in your career? If you believe you have what it takes to excel in this role, we want to hear from you! Apply Now! We can't wait to see how you can contribute to our client's success while they embark on this new journey. Note: This position is temporary but does have potential to become permanent! You will need to drive to be able to get to the company location. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 22, 2025
Seasonal
Are you a dynamic and organised individual with a knack for administration? Our client is seeking an enthusiastic Project Co-Ordinator to join their team temporarily! As they prepare to transition to a new CRM system, your exceptional administrative skills will play a crucial role in ensuring a smooth process. If you have experience in the Lettings and Properties industry, this could be the perfect opportunity for you! What You'll Do: Data Collection: Gather vital information from in-house systems, customers, and clients to keep operations running smoothly. Data Management: catalogue data with appropriate tags for easy reference, ensuring everything is organised and accessible. Digital Filing: Scan and prepare records for a digital filing system, ready for a seamless upload to the new CRM system. Spreadsheet Generation: Create and manage spreadsheets as needed to support various projects and initiatives. Communication: Answer and forward external phone calls, maintaining a professional and welcoming demeanour. Administrative Support: Assist managers in effectively managing their property portfolios by providing accurate and timely administrative support for the daily operations of each block or development. Email Management: Handle a high volume of emails, ensuring all client files are up-to-date and easily retrievable. Who You Are: You ideally have a background in Property Administration, making you well-versed in the unique demands of the industry. Your organisational skills are top-notch, allowing you to manage multiple tasks efficiently and effectively. You have excellent communication skills, both written and verbal, to ensure clarity in all interactions. You thrive in a fast-paced environment and can adapt to changing priorities with ease. You are detail-oriented, ensuring accuracy in all aspects of your work. Why Join Us? This is a fantastic opportunity to be part of a supportive team during an exciting transition. You'll gain valuable experience in a reputable organisation while honing your administrative skills in the construction and real estate sector. Ready to take the next step in your career? If you believe you have what it takes to excel in this role, we want to hear from you! Apply Now! We can't wait to see how you can contribute to our client's success while they embark on this new journey. Note: This position is temporary but does have potential to become permanent! You will need to drive to be able to get to the company location. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Adminiisttratiom Assistant Location: Camberley, Surrey Salary: £25,000 per annum plus lots of lovely benefits Hours: Full-time, 9:00am 5:30pm (Office-based) Are you looking to kickstart your career in property management? Do you thrive in a fast-paced environment where no two days are the same? We re on the lookout for a proactive and enthusiastic Administrative Assistant to join this growing team in Camberley. Why Join Them? This is a fantastic opportunity for someone with a strong work ethic, great communications and good administration. You ll be working closely with experienced Property Managers and contractors, with full training provided and real potential to step into a Property Manager role within 12 months. Key Responsibilities: Assist in onboarding new sites and developments Provide exceptional customer service to residents and clients Update and maintain the CRM system with accurate information Handle telephone enquiries and follow up efficiently Assist in problem solving and handling resident issues Liaise with contractors and Property Managers to ensure smooth operations Occasionally deal with complaints in a professional and empathetic manner What We re Looking For: Excellent communication and interpersonal skills Strong organisational and time management abilities A can-do attitude and willingness to learn Previous office or customer service experience (property experience a bonus, but not essential) Confident using basic IT systems (CRM experience is a plus) Perks & Development: Full training with a clear pathway to becoming a fully-fledged Property Manager within a year A supportive and friendly team environment Opportunity to build a long-term career in property Apply now to take the first step in your property career we d love to hear from you!
Apr 22, 2025
Full time
Job Title: Adminiisttratiom Assistant Location: Camberley, Surrey Salary: £25,000 per annum plus lots of lovely benefits Hours: Full-time, 9:00am 5:30pm (Office-based) Are you looking to kickstart your career in property management? Do you thrive in a fast-paced environment where no two days are the same? We re on the lookout for a proactive and enthusiastic Administrative Assistant to join this growing team in Camberley. Why Join Them? This is a fantastic opportunity for someone with a strong work ethic, great communications and good administration. You ll be working closely with experienced Property Managers and contractors, with full training provided and real potential to step into a Property Manager role within 12 months. Key Responsibilities: Assist in onboarding new sites and developments Provide exceptional customer service to residents and clients Update and maintain the CRM system with accurate information Handle telephone enquiries and follow up efficiently Assist in problem solving and handling resident issues Liaise with contractors and Property Managers to ensure smooth operations Occasionally deal with complaints in a professional and empathetic manner What We re Looking For: Excellent communication and interpersonal skills Strong organisational and time management abilities A can-do attitude and willingness to learn Previous office or customer service experience (property experience a bonus, but not essential) Confident using basic IT systems (CRM experience is a plus) Perks & Development: Full training with a clear pathway to becoming a fully-fledged Property Manager within a year A supportive and friendly team environment Opportunity to build a long-term career in property Apply now to take the first step in your property career we d love to hear from you!
We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Lymington Hospital. Rydon Maintenance provides first-class planned, responsive, lifecycle and cyclical maintenance/repairs services to a range of Trusts across the NHS on a unique partnering agreement basis. We recognise that it s our people who make Rydon the success it is today and we understand the importance of career development and training. We re continuously investing in our people and this is what makes us one of the leading employers within the built environment. Job Purpose As Lead Contract Support you will be supporting our hard facilities maintenance contract at Lymington Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with subcontractors, our contact centre team, engineers and contract managers as required to ensure all contractually required work is complete, and recorded correctly. Key responsibilities will include:- Carryout regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner. Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures. Responsible for the contract record keeping ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders. Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person. Set up and manage subcontractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal. Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting Filing of all statutory compliance reports and certificates. Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated. This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm. Experience Required The successful candidate will ideally demonstrate previous experience of working in a scheduling or contract administration position within a responsive repairs/maintenance company. It would be an advantage for this experience to have been gained within a company providing repairs to the NHS, however candidates with housing and/or education repairs experience will also be considered. You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel, strong administration experience and used to multi-tasking and prioritising your work with minimum supervision. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Apr 22, 2025
Full time
We now have an exciting opportunity for a Lead Contract Support Administrator to join our hard facilities repairs and maintenance team at Lymington Hospital. Rydon Maintenance provides first-class planned, responsive, lifecycle and cyclical maintenance/repairs services to a range of Trusts across the NHS on a unique partnering agreement basis. We recognise that it s our people who make Rydon the success it is today and we understand the importance of career development and training. We re continuously investing in our people and this is what makes us one of the leading employers within the built environment. Job Purpose As Lead Contract Support you will be supporting our hard facilities maintenance contract at Lymington Hospital with day to day administration functions. You will take responsibility in monitoring tasks to completion and ensuring that all required compliance documentation is held within our repairs system (Planet FM). The successful candidate will liaise with subcontractors, our contact centre team, engineers and contract managers as required to ensure all contractually required work is complete, and recorded correctly. Key responsibilities will include:- Carryout regular monitoring of PPM (planned preventative maintenance) tasks to ensure that they are completed in line with timescales Monitor defects identified through PPM tasks to ensure remedial works are closed out in a timely manner. Monitor the statutory compliance tracker for the contract ensuring that all inspections are planned and any follow on reactive works are closed out promptly in line with our standard procedures. Responsible for the contract record keeping ensuring that contract paperwork has been completed and stored correctly. Processing of subcontractor and operative work orders. Ensure all sub-contractors documentation (Risk Assessment & Method Statements) are received prior to attending site and evaluated by relevant person. Set up and manage subcontractor performance review meetings in line with the agreed annual programme and ensure that all sub-contractor documentation is updated and loaded on to our web portal. Generate helpdesk reports from Planet FM as required for each site for audits, client reporting and health and safety reporting Filing of all statutory compliance reports and certificates. Monitor the contracts training matrix and liaising with L&D/ H&S department and Contract/Service Managers to ensure training is completed and our files are updated. This is a full time permanent position. Working hours are Monday to Friday 8am to 5pm. Experience Required The successful candidate will ideally demonstrate previous experience of working in a scheduling or contract administration position within a responsive repairs/maintenance company. It would be an advantage for this experience to have been gained within a company providing repairs to the NHS, however candidates with housing and/or education repairs experience will also be considered. You will have excellent customer service skills (including good telephone and written communication skills), strong Microsoft Office skills including the use of Outlook, Word and Excel, strong administration experience and used to multi-tasking and prioritising your work with minimum supervision. If this sounds like you then, we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Workspace Services Receptionist/Administrator - Permanent, Full-time opportunity (37.5 hours) Salary : £26,000 - £27,368 MTVH conducts an annual review of salaries for colleagues. The salary displayed does not reflect any agreements reached during our 2025 review. Location: Southgate, N14 PW with the requirement to work in Farringdon, EC1N 8JS on occasion About the Role: MTVH are looking for a dynamic, self-reliant individual to join the Workspace Services team in Southgate. The role is office based and will suit a customer focused, forward thinking team player who enjoys challenge. A multifaceted role that incorporates: Welcome and support, process, procedure and the need to be reactive. Workspace Services operate as One Team across a diverse portfolio of sites, supporting colleague and business operational need simultaneously, as such you ll be able and expected to travel on occasion. Experience within a Facilities role would be a distinct advantage. Therefore, as part of the Workspace Services team, who take great pride in providing services within the office estate of MTVH, the Workspace Administrator/Receptionist will support the Workspace Services Team with all general reception and administration duties. You will be the welcoming face of our business, interacting with staff, clients, suppliers and visitors with a focus on improving all customer s experience. Duties include, but are not limited to: Meeting & greeting visitors including organising appropriate hospitality, maintaining the visitor records system Managing meeting room bookings and requests Provide support to the Workspace Services Team to ensure offices maintain 100% compliance in areas of Health & Safety and Planned Preventative Maintenance Access control management - issuing & programming access cards and staff IDs Postal functions (incoming and outgoing) Order and maintain stock in relation to the workspace service provision Process and prioritise work order requests from colleagues through a central helpdesk system Attend team meetings and produce subsequent minutes / actions Provide support to the Workspace Services Team in maintaining supplier matrices and the associated documentation Take reasonable care for the Health & Safety of yourself and of all others who may be affected by your acts or omissions at work. Manual handling What you'll need to succeed Previous relevant operational office experience within the Facilities Demonstrable experience of excellent IT and Microsoft Office skills Strong communications skills Detail orientated and able to prioritise workload Ability to work independently and as part of a team, influencing colleagues and building users where appropriate Customer focused with a proactive, flexible approach Actively manage relationships ensuring objectives achieved or surpassed Please note :- we do not currently offer visa sponsorship. Our benefits include:- - 28 days annual leave plus 8 bank holidays (pro rata for part time) per year - 2 volunteering days per year for things like helping out in local communities - An additional Beliefs day once a year to have an extra a day off - Supported family friendly approach with extended parental leave - Enhanced pension with matched contributions of up to 9% - Option to buy or sell up to 5 days annual leave per year - Life assurance cover 3 x your salary - Cycle2work scheme - Hybrid Working - Dependent on job role and department - Health cash plan scheme for your everyday healthcare needs which you can add your family members too - Tenancy deposit interest free loan to help with rental deposits and season Ticket loan - Access to extensive learning and training opportunities with Wisebox platform - Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues - Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support - Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Apr 22, 2025
Full time
Workspace Services Receptionist/Administrator - Permanent, Full-time opportunity (37.5 hours) Salary : £26,000 - £27,368 MTVH conducts an annual review of salaries for colleagues. The salary displayed does not reflect any agreements reached during our 2025 review. Location: Southgate, N14 PW with the requirement to work in Farringdon, EC1N 8JS on occasion About the Role: MTVH are looking for a dynamic, self-reliant individual to join the Workspace Services team in Southgate. The role is office based and will suit a customer focused, forward thinking team player who enjoys challenge. A multifaceted role that incorporates: Welcome and support, process, procedure and the need to be reactive. Workspace Services operate as One Team across a diverse portfolio of sites, supporting colleague and business operational need simultaneously, as such you ll be able and expected to travel on occasion. Experience within a Facilities role would be a distinct advantage. Therefore, as part of the Workspace Services team, who take great pride in providing services within the office estate of MTVH, the Workspace Administrator/Receptionist will support the Workspace Services Team with all general reception and administration duties. You will be the welcoming face of our business, interacting with staff, clients, suppliers and visitors with a focus on improving all customer s experience. Duties include, but are not limited to: Meeting & greeting visitors including organising appropriate hospitality, maintaining the visitor records system Managing meeting room bookings and requests Provide support to the Workspace Services Team to ensure offices maintain 100% compliance in areas of Health & Safety and Planned Preventative Maintenance Access control management - issuing & programming access cards and staff IDs Postal functions (incoming and outgoing) Order and maintain stock in relation to the workspace service provision Process and prioritise work order requests from colleagues through a central helpdesk system Attend team meetings and produce subsequent minutes / actions Provide support to the Workspace Services Team in maintaining supplier matrices and the associated documentation Take reasonable care for the Health & Safety of yourself and of all others who may be affected by your acts or omissions at work. Manual handling What you'll need to succeed Previous relevant operational office experience within the Facilities Demonstrable experience of excellent IT and Microsoft Office skills Strong communications skills Detail orientated and able to prioritise workload Ability to work independently and as part of a team, influencing colleagues and building users where appropriate Customer focused with a proactive, flexible approach Actively manage relationships ensuring objectives achieved or surpassed Please note :- we do not currently offer visa sponsorship. Our benefits include:- - 28 days annual leave plus 8 bank holidays (pro rata for part time) per year - 2 volunteering days per year for things like helping out in local communities - An additional Beliefs day once a year to have an extra a day off - Supported family friendly approach with extended parental leave - Enhanced pension with matched contributions of up to 9% - Option to buy or sell up to 5 days annual leave per year - Life assurance cover 3 x your salary - Cycle2work scheme - Hybrid Working - Dependent on job role and department - Health cash plan scheme for your everyday healthcare needs which you can add your family members too - Tenancy deposit interest free loan to help with rental deposits and season Ticket loan - Access to extensive learning and training opportunities with Wisebox platform - Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues - Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support - Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively Serving people better every day to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other s wellbeing. We provide a platform of Network groups for employees to share views, tell us what we re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:- Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.
Office Angels Stirling have an exciting opportunity for an experienced Customer Service Administrator to join our client based in Falkirk. This is a temporary role, initially for a period of 3 months but has the potential to be extended. The hours of work are: Monday to Thursday - 8.45-5.30 & Friday - 8.45-3.00 Hybrid working - 3 days in the office and 2 days working from home. The ideal candidate will have previous experience within a reactive role and will be confident handling incoming queries and working to strict deadlines. What you'll do: Provide outstanding customer service to customers by telephone and email Be the first point of contact for escalations and be able to take reasonable steps to resolve the issue within agreed timescales and in a professional manner Liaise with contractors and suppliers regarding works and ensure customers are kept up to date Collating customer information and preparing reports. Administration duties to support the customer care team Liaise with various departments to ensure customer queries are dealt with in a timely manner Sourcing specialist contractors as required What you'll need: Proficient in MS Office Customer oriented attitude Excellent customer service skills Good written and verbal communication skills Self-motivated & able to work on own initiative This role will suit candidates who are available immediately and who are keen to deliver the highest levels of customer service. If you are interested in this role please apply today or if you would like to have a confidential chat please call our office: (phone number removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Access to discount vouchers with many high street brands Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Statutory Sick Pay in the unfortunate event you find yourself under the weather Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Apr 22, 2025
Seasonal
Office Angels Stirling have an exciting opportunity for an experienced Customer Service Administrator to join our client based in Falkirk. This is a temporary role, initially for a period of 3 months but has the potential to be extended. The hours of work are: Monday to Thursday - 8.45-5.30 & Friday - 8.45-3.00 Hybrid working - 3 days in the office and 2 days working from home. The ideal candidate will have previous experience within a reactive role and will be confident handling incoming queries and working to strict deadlines. What you'll do: Provide outstanding customer service to customers by telephone and email Be the first point of contact for escalations and be able to take reasonable steps to resolve the issue within agreed timescales and in a professional manner Liaise with contractors and suppliers regarding works and ensure customers are kept up to date Collating customer information and preparing reports. Administration duties to support the customer care team Liaise with various departments to ensure customer queries are dealt with in a timely manner Sourcing specialist contractors as required What you'll need: Proficient in MS Office Customer oriented attitude Excellent customer service skills Good written and verbal communication skills Self-motivated & able to work on own initiative This role will suit candidates who are available immediately and who are keen to deliver the highest levels of customer service. If you are interested in this role please apply today or if you would like to have a confidential chat please call our office: (phone number removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Access to discount vouchers with many high street brands Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Statutory Sick Pay in the unfortunate event you find yourself under the weather Access to our assistance programme that provides free, confidential and independent advice on a range of issues including grief, stress and legal issues Should you wish to pursue a different career path, we have several sister businesses which cover almost every sector and specialism Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Elim Housing Association
Gloucester, Gloucestershire
Job Title: Supported Housing Officer Location: Matson, Gloucestershire Salary: £26,000 to £28,000 per annum Job Type : Full-time, Permanent. Hours: 36.5 hours per week. This is on a working rota some weeks may vary in hours and there will be late shifts and weekend shifts. You will be required to work bank holidays. About Elim Housing Association Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation. The Role The role is based at Taylor House in Gloucester, reporting to the Team Leader and part of the Supported Housing department. Taylor House provides accommodation-based support for single people and couples with complex, multiple and high-level support needs, aged 18+. 34 residents are housed in a mixture of self-contained accommodation and rooms with shared facilities. Responsibilities: Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support. Assist individuals to identify and access appropriate move on accommodation Monitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedure Participate in undertaking Health and Safety checks and inspections. Assess the support needs and risks of individuals in line with organisational Support Delivery and Risk Management procedures Promote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employment Deliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increased Facilitate a workshop that you can lead on with the individuals. Work in partnership with external agencies to facilitate the effective delivery of support Safeguard the welfare vulnerable adults Deliver a diverse and culturally sensitive service, promoting equality of opportunity within all aspects of the role and wider service What you will need to be successful: Experience and understanding of the causes of homelessness and social exclusion for vulnerable parents Experience of delivering tailored support to people in a supported housing environment Knowledge of Psychologically Informed Environments and practice Experience and understanding of housing management issues including rent collection, void management, property maintenance and ASB Experience of working as part of a team, with a strong commitment to joint working and flexible approach Working knowledge of the welfare benefits system Experience of assessing the strengths, support needs and risk of vulnerable people and facilitate a co -produced programme of support Elim colleagues benefit from: 25 days annual holiday rising to 30 days. Access to training and career development through Elim Skills Academy Flexible working Company pension and Life Assurance. Health cash plan, which includes discounts to a wide range of shops and services. Flexible Working How to apply: For more details on the role and to apply please click the APPLY button below to be sent the application form. Closing Date: 5th May 2025 Interview Date: 14th May 2025 We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with experience of; Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Supported Housing Officer, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator will be considered for this role.
Apr 22, 2025
Full time
Job Title: Supported Housing Officer Location: Matson, Gloucestershire Salary: £26,000 to £28,000 per annum Job Type : Full-time, Permanent. Hours: 36.5 hours per week. This is on a working rota some weeks may vary in hours and there will be late shifts and weekend shifts. You will be required to work bank holidays. About Elim Housing Association Elim Housing Association is a provider of housing and support services in the West of England and Gloucestershire, our vision is 'to meet housing needs and deliver homes that change people's lives'. Elim's aim for its customers is to ensure that the housing and services Elim provide serve as a platform for growth, facilitating all our customers to achieve their aspirations. In this way, we make our homes truly life changing by ensuring that our service has a positive impact long after a person has left Elim accommodation. The Role The role is based at Taylor House in Gloucester, reporting to the Team Leader and part of the Supported Housing department. Taylor House provides accommodation-based support for single people and couples with complex, multiple and high-level support needs, aged 18+. 34 residents are housed in a mixture of self-contained accommodation and rooms with shared facilities. Responsibilities: Establish and maintain trusting relationships with individuals, maintaining regular contact and facilitating a co -produced planned programme of support. Assist individuals to identify and access appropriate move on accommodation Monitor and manage rent accounts, ensuring arrears are addressed in line with organisational procedure Participate in undertaking Health and Safety checks and inspections. Assess the support needs and risks of individuals in line with organisational Support Delivery and Risk Management procedures Promote opportunities and encourage the raising of aspirations of the individuals you support in education, training and employment Deliver welfare benefits and budgeting advice to individuals to ensure their income is maximised and financial resilience and capacity increased Facilitate a workshop that you can lead on with the individuals. Work in partnership with external agencies to facilitate the effective delivery of support Safeguard the welfare vulnerable adults Deliver a diverse and culturally sensitive service, promoting equality of opportunity within all aspects of the role and wider service What you will need to be successful: Experience and understanding of the causes of homelessness and social exclusion for vulnerable parents Experience of delivering tailored support to people in a supported housing environment Knowledge of Psychologically Informed Environments and practice Experience and understanding of housing management issues including rent collection, void management, property maintenance and ASB Experience of working as part of a team, with a strong commitment to joint working and flexible approach Working knowledge of the welfare benefits system Experience of assessing the strengths, support needs and risk of vulnerable people and facilitate a co -produced programme of support Elim colleagues benefit from: 25 days annual holiday rising to 30 days. Access to training and career development through Elim Skills Academy Flexible working Company pension and Life Assurance. Health cash plan, which includes discounts to a wide range of shops and services. Flexible Working How to apply: For more details on the role and to apply please click the APPLY button below to be sent the application form. Closing Date: 5th May 2025 Interview Date: 14th May 2025 We are continuously developing our inclusive, values-driven culture that welcomes and embraces the diversity of our staff and customers. We are keen to increase our own diversity and particularly welcome applications from underrepresented groups. Candidates with experience of; Housing Options Officer, Social Housing Advisor, Homelessness Officer, Housing Needs Officer, Housing Officer, Housing Support Officer, Housing Assistant, Supported Housing Officer, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Supported Housing Officer, Social Housing Worker, Housing Administrator will be considered for this role.
Are you a problem-solver looking for a rewarding opportunity where no two days are the same If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator at our office in Dartford, Kent. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £28,090 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are Monday to Friday 8am to 5:30pm. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: enjoy working in a busy and fast paced environment have an aptitude for problem-solving have strong administration skills and attention to detail be computer literate able to use Microsoft Office, Outlook and Google Maps. have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Apr 22, 2025
Full time
Are you a problem-solver looking for a rewarding opportunity where no two days are the same If so, why not consider joining our repairs and maintenance team as a Scheduler / Repairs Administrator at our office in Dartford, Kent. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose As a Scheduler / Repairs Administrator you will be fully trained to use our scheduling software to take ownership of a number of Maintenance Operatives and subcontractor s diaries to ensure the completion of maintenance and repair works. On a day to day basis you will need to ensure that all planned and reactive jobs are booked in for the appropriate individuals and are allocated the right amount of time, including moving jobs around as and when emergencies need to be booked in or when extra time is needed. This will involve working closely with our call centre team and liaising with clients and residents to ensure relevant access requirements and security is adhered to. You will be escalating outstanding jobs and following tasks through to completion making sure all jobs are closed down on the system once completed. You will receive comprehensive training on joining and throughout your time in this role, you will have the opportunity to progress your way through the pay structure: there are four grades of the role and with your increased knowledge and responsibility you will have the opportunity to increase your salary in line with your development. What we can offer you as Scheduler / Repairs Administrator A clear pay structure starting with a competitive starting salary of £28,090 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Company pension, life assurance and income protection. Flexible benefits for you to choose from including Critical Illness, DenPlan, Private Medical Insurance and Cycle to work schemes. Health and wellness benefits such as free flu vaccinations, access to an Employee Assistance and Wellbeing Programme, BUPA Health & Wellbeing Plans, access to our Health and Wellbeing portal with an extensive range of advice and resources and much much more! Opportunities to progress your career across the business. Where will I be working We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are Monday to Friday 8am to 5:30pm. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: enjoy working in a busy and fast paced environment have an aptitude for problem-solving have strong administration skills and attention to detail be computer literate able to use Microsoft Office, Outlook and Google Maps. have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
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