Property Services Assistant Immediate Start Renfrewshire Glasgow Temporary Your new company This social housing provider are a reputable Housing Association based in Renfrewshire, committed to providing quality housing solutions. With a friendly and collaborative team environment, you will be welcomed and supported as you play a key part in delivering for their tenants within the Property Services Team. Your new role The role is crucial in ensuring a customer-centric, high-standard, and budget-friendly Repairs & Maintenance Service for tenants and factored owners. This position also encompasses the management of the corresponding Repairs & Maintenance Contracts. Tenant Support: Acting as tenants' first point of contact when they have maintenance issues Admin Support: Logging repairs on the system and providing effective admin support to the maintenance department Liaising with maintenance officers: Communicating information from tenants to maintenance officers Compliance: Ensure adherence to procedures and systems are updated accordingly Reports: To compile monthly reports for Compliance Officer, Senior Maintenance Officer and Head of Development and Property Services What you'll need to succeed Previous maintenance assistant/property services assistant experience within a housing association What you'll get in return Hybrid working Mon-Wed in office Thurs/Fri at home A competitive hourly rate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Feb 15, 2025
Seasonal
Property Services Assistant Immediate Start Renfrewshire Glasgow Temporary Your new company This social housing provider are a reputable Housing Association based in Renfrewshire, committed to providing quality housing solutions. With a friendly and collaborative team environment, you will be welcomed and supported as you play a key part in delivering for their tenants within the Property Services Team. Your new role The role is crucial in ensuring a customer-centric, high-standard, and budget-friendly Repairs & Maintenance Service for tenants and factored owners. This position also encompasses the management of the corresponding Repairs & Maintenance Contracts. Tenant Support: Acting as tenants' first point of contact when they have maintenance issues Admin Support: Logging repairs on the system and providing effective admin support to the maintenance department Liaising with maintenance officers: Communicating information from tenants to maintenance officers Compliance: Ensure adherence to procedures and systems are updated accordingly Reports: To compile monthly reports for Compliance Officer, Senior Maintenance Officer and Head of Development and Property Services What you'll need to succeed Previous maintenance assistant/property services assistant experience within a housing association What you'll get in return Hybrid working Mon-Wed in office Thurs/Fri at home A competitive hourly rate What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Job Description Job title: Income Assistant Grade: SC5 Directorate: Resident Services Responsible to: Head of Income Maximisation Responsible for: N/A Job Summary: The income assistant is responsible for managing the process of terminating tenancies in compliance with organisational policies and procedures. This includes ensuring the proper documentation and return of keys/fobs for void properties, processing various termination reasons (e.g., death, eviction, relinquishment, abandonment), and coordinating with internal teams to facilitate the transition of vacant properties. Additionally, the role requires assisting with property viewings and supporting the general needs function of the team as required by service demands. Key Responsibilities: Termination Documentation Management: Ensure all required documentation is received for tenancy terminations, including but not limited to death certificates, notice to quit (NTQ), eviction notices, and signed relinquishments. Maintain accurate records of keys/fobs returned and ensure their timely submission to the Income Maximisation (IM) Team. Address issues related to incorrect or late documentation by escalating to senior staff and creating appropriate void events in the system. Property and Key Management: Ensure that void properties are accompanied by all relevant communal keys/fobs and property keys. Apply address tags to all returned keys, ensuring correct tagging for surveyor use and the allocation of communal keys to new tenants. Create and manage void events such as key returns and liaise with contractors and surveyors as required. Void Allocation and Coordination: Allocate void properties to Income Maximisation Officers (IMOs) and Surveyors using the Northgate system. Create and initiate Trello cards for surveyor and contractor coordination for void properties. Ensure void properties are added to the Energy Angels database. Specific Termination Scenarios: Death: Process death certificates, NTQs, and signed key receipts from next of kin or Housing Officer. Ensure keys are returned by the NTQ expiry date. Eviction: Manage contents inventory, key receipt, and eviction notices. Ensure evicted tenants are notified of their belongings retrieval timeline and ensure keys are returned after belongings are collected. Relinquishment: Process signed relinquishments and key receipts. Ensure timely termination of tenancy based on key return date. Abandonment: Handle NTQs and key receipts from next of kin or Housing Officer. Ensure proper disposal of belongings and key management. Viewings and Team Support: Assist with property viewings as needed to facilitate the smooth re-letting of void properties. Provide general support to the team based on service needs, helping to ensure efficient operations and delivery of housing services. Collaboration and Reporting: Work closely with Housing Officers, Surveyors, void officers, and contractors to ensure smooth transitions for all void properties. Ensure compliance with internal processes and escalate issues as necessary to senior management. Skills and Qualifications: Strong organisational skills and attention to detail. Excellent communication skills to liaise with various internal teams and external parties. Knowledge of tenancy termination processes and related documentation. Proficient in using property management systems (e.g., Northgate) and Trello. Ability to manage multiple tasks and prioritise effectively. Willingness to assist with viewings and support team functions as required.
Feb 12, 2025
Contract
Job Description Job title: Income Assistant Grade: SC5 Directorate: Resident Services Responsible to: Head of Income Maximisation Responsible for: N/A Job Summary: The income assistant is responsible for managing the process of terminating tenancies in compliance with organisational policies and procedures. This includes ensuring the proper documentation and return of keys/fobs for void properties, processing various termination reasons (e.g., death, eviction, relinquishment, abandonment), and coordinating with internal teams to facilitate the transition of vacant properties. Additionally, the role requires assisting with property viewings and supporting the general needs function of the team as required by service demands. Key Responsibilities: Termination Documentation Management: Ensure all required documentation is received for tenancy terminations, including but not limited to death certificates, notice to quit (NTQ), eviction notices, and signed relinquishments. Maintain accurate records of keys/fobs returned and ensure their timely submission to the Income Maximisation (IM) Team. Address issues related to incorrect or late documentation by escalating to senior staff and creating appropriate void events in the system. Property and Key Management: Ensure that void properties are accompanied by all relevant communal keys/fobs and property keys. Apply address tags to all returned keys, ensuring correct tagging for surveyor use and the allocation of communal keys to new tenants. Create and manage void events such as key returns and liaise with contractors and surveyors as required. Void Allocation and Coordination: Allocate void properties to Income Maximisation Officers (IMOs) and Surveyors using the Northgate system. Create and initiate Trello cards for surveyor and contractor coordination for void properties. Ensure void properties are added to the Energy Angels database. Specific Termination Scenarios: Death: Process death certificates, NTQs, and signed key receipts from next of kin or Housing Officer. Ensure keys are returned by the NTQ expiry date. Eviction: Manage contents inventory, key receipt, and eviction notices. Ensure evicted tenants are notified of their belongings retrieval timeline and ensure keys are returned after belongings are collected. Relinquishment: Process signed relinquishments and key receipts. Ensure timely termination of tenancy based on key return date. Abandonment: Handle NTQs and key receipts from next of kin or Housing Officer. Ensure proper disposal of belongings and key management. Viewings and Team Support: Assist with property viewings as needed to facilitate the smooth re-letting of void properties. Provide general support to the team based on service needs, helping to ensure efficient operations and delivery of housing services. Collaboration and Reporting: Work closely with Housing Officers, Surveyors, void officers, and contractors to ensure smooth transitions for all void properties. Ensure compliance with internal processes and escalate issues as necessary to senior management. Skills and Qualifications: Strong organisational skills and attention to detail. Excellent communication skills to liaise with various internal teams and external parties. Knowledge of tenancy termination processes and related documentation. Proficient in using property management systems (e.g., Northgate) and Trello. Ability to manage multiple tasks and prioritise effectively. Willingness to assist with viewings and support team functions as required.
Your new company At the Royal Borough of Kensington and Chelsea, they are committed to enhancing the lives of our residents through innovative social investment and effective property management. Our Social Investment and Property team is at the forefront of delivering projects that drive community growth and improve our borough's infrastructure. Your new role To lead the Council's investment strategy for future housing opportunities, liaising with major investment institutions to develop a pipeline that meets our requirements, including temporary accommodation needs. To be the senior officer in securing investment that aligns with the Council's strategic objectives and delivers sustainable housing solutions for our community. Develop and implement innovative investment strategies in collaboration with external organisations to create and execute strategies that address homelessness and housing issues while generating sustainable returns. Develop and implement an investment strategy aligned with the Council's strategic housing plan to create and execute a strategy that directly supports the Council's housing objectives. Identify and research major investment institutions focused on affordable housing development, to establish strategic partnerships to leverage resources and expertise. Develop and present compelling investment proposals for council land and projects, creating proposals that attract interest from potential investors and secure necessary funding. Negotiate and secure optimal investment agreements with developers and institutions, for favourable terms that maximise value for the Council and align with strategic goals. Manage the investment pipeline, tracking potential opportunities and ensuring timely progress. Conduct financial analysis and feasibility assessments for potential housing projects, to evaluate the financial viability and feasibility of projects. Liaise with internal stakeholders across the Property department and the wider Council to ensure project alignment with strategic goals. Oversee land acquisition and disposal processes related to investment projects. Monitor market trends and identify emerging investment opportunities within the housing sector to stay informed about market trends and identify potential investment opportunities. Cultivate strong relationships with key contacts in the investment community to build and maintain positive working relationships to foster collaboration. Identify and manage potential risks associated with investment projects, proactively identifying and mitigating risks to protect the Council's interests. Ensure compliance with all relevant investment regulations and Council policies to adhere to regulations and guidelines. Prepare regular reports on investment activity for the Assistant Director of Strategic Property, providing timely updates and insights on investment performance. What you'll need to succeed No formal qualifications required. However, you will need to actively demonstrate the capabilities from the list below: The ability to develop and implement innovative investment strategies aligned with organisational goals. Significant experience working in real estate investment. Strong negotiation skills with the ability to build relationships with key stakeholders. Excellent financial modelling and analytical, valuation techniques and risk assessment skills. In-depth knowledge of the UK real estate market, real estate investment opportunities and regulatory landscape. Effective project management skills to oversee investment projects. Experience in property investment or a related field. Proven track record of successfully sourcing and securing investment for development projects. Strong written and verbal communication skills to present complex information clearly and persuasively. Experience conducting market research and analysis to identify investment opportunities. Proven experience in managing real estate investments, particularly in the housing sector. What you'll get in return A salary of up to 75,000, plus a generous annual leave entitlement up to 30 days plus 8 public holidays, along with enrolment into The Local Government Pension Scheme, Hybrid working and more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Lee Pittman now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Feb 04, 2025
Full time
Your new company At the Royal Borough of Kensington and Chelsea, they are committed to enhancing the lives of our residents through innovative social investment and effective property management. Our Social Investment and Property team is at the forefront of delivering projects that drive community growth and improve our borough's infrastructure. Your new role To lead the Council's investment strategy for future housing opportunities, liaising with major investment institutions to develop a pipeline that meets our requirements, including temporary accommodation needs. To be the senior officer in securing investment that aligns with the Council's strategic objectives and delivers sustainable housing solutions for our community. Develop and implement innovative investment strategies in collaboration with external organisations to create and execute strategies that address homelessness and housing issues while generating sustainable returns. Develop and implement an investment strategy aligned with the Council's strategic housing plan to create and execute a strategy that directly supports the Council's housing objectives. Identify and research major investment institutions focused on affordable housing development, to establish strategic partnerships to leverage resources and expertise. Develop and present compelling investment proposals for council land and projects, creating proposals that attract interest from potential investors and secure necessary funding. Negotiate and secure optimal investment agreements with developers and institutions, for favourable terms that maximise value for the Council and align with strategic goals. Manage the investment pipeline, tracking potential opportunities and ensuring timely progress. Conduct financial analysis and feasibility assessments for potential housing projects, to evaluate the financial viability and feasibility of projects. Liaise with internal stakeholders across the Property department and the wider Council to ensure project alignment with strategic goals. Oversee land acquisition and disposal processes related to investment projects. Monitor market trends and identify emerging investment opportunities within the housing sector to stay informed about market trends and identify potential investment opportunities. Cultivate strong relationships with key contacts in the investment community to build and maintain positive working relationships to foster collaboration. Identify and manage potential risks associated with investment projects, proactively identifying and mitigating risks to protect the Council's interests. Ensure compliance with all relevant investment regulations and Council policies to adhere to regulations and guidelines. Prepare regular reports on investment activity for the Assistant Director of Strategic Property, providing timely updates and insights on investment performance. What you'll need to succeed No formal qualifications required. However, you will need to actively demonstrate the capabilities from the list below: The ability to develop and implement innovative investment strategies aligned with organisational goals. Significant experience working in real estate investment. Strong negotiation skills with the ability to build relationships with key stakeholders. Excellent financial modelling and analytical, valuation techniques and risk assessment skills. In-depth knowledge of the UK real estate market, real estate investment opportunities and regulatory landscape. Effective project management skills to oversee investment projects. Experience in property investment or a related field. Proven track record of successfully sourcing and securing investment for development projects. Strong written and verbal communication skills to present complex information clearly and persuasively. Experience conducting market research and analysis to identify investment opportunities. Proven experience in managing real estate investments, particularly in the housing sector. What you'll get in return A salary of up to 75,000, plus a generous annual leave entitlement up to 30 days plus 8 public holidays, along with enrolment into The Local Government Pension Scheme, Hybrid working and more! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Lee Pittman now on (phone number removed). If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Site Manager - Social Housing Planned works 50- 55k + Company van or Car allowance South East London We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver internal and external refurbishment projects throughout South East London. Scope of works include kitchen and bathroom refurbishments, window and door replacements, re-roofing and roofing repairs, and ad-hoc / complex repairs. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Resident Liaison Officers. You must have experience of delivering similar projects with a reputable contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving delivery through effective people management and maintaining site presence. We would also welcome applications from Supervisors and Assistant Site Managers looking to progress. Site Manager Duties: Work in partnership with the client and client representatives, to ensure that a high quality service is provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + company van & fuel card or car allowance. For your chance of securing this role please apply online now!
Jan 29, 2025
Full time
Site Manager - Social Housing Planned works 50- 55k + Company van or Car allowance South East London We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver internal and external refurbishment projects throughout South East London. Scope of works include kitchen and bathroom refurbishments, window and door replacements, re-roofing and roofing repairs, and ad-hoc / complex repairs. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Resident Liaison Officers. You must have experience of delivering similar projects with a reputable contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving delivery through effective people management and maintaining site presence. We would also welcome applications from Supervisors and Assistant Site Managers looking to progress. Site Manager Duties: Work in partnership with the client and client representatives, to ensure that a high quality service is provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a highly competitive salary of up to 55K + company van & fuel card or car allowance. For your chance of securing this role please apply online now!
We are currently seeking a dedicated and detail-oriented Rent Arrears Assistant to join our clients team based in Brixton London on a temporary-to-permanent basis. This role is ideal for individuals looking to develop a career in housing or finance, with full training provided. You will assist in the effective management and recovery of rent arrears while supporting tenants in maintaining their tenancy agreements. This is a office job Monday - Friday Pay Rate: 16.00 per hour (umbrella) Employment Type: Temporary to Permanent Training Provided Key Responsibilities Monitor and manage rent accounts to identify arrears promptly. Contact tenants via phone, email, and written communication to discuss outstanding balances. Provide guidance and support to tenants, identifying financial difficulties and signposting to relevant services. Negotiate realistic and sustainable repayment plans in line with company policies. Maintain accurate records of all correspondence and actions taken. Liaise with internal teams and external agencies (e.g., housing officers, welfare teams) to resolve issues and provide tenant support. Assist with the preparation of legal documentation for rent arrears cases, when required. Contribute to reports on rent collection performance and provide insights for improving processes. Skills and Experience Strong communication and negotiation skills, with the ability to handle sensitive situations tactfully. Excellent attention to detail and organisational abilities. A customer-focused approach with a genuine commitment to helping others. Ability to work both independently and collaboratively in a team setting. Basic IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook). Previous experience in housing, customer service, or finance is desirable but not essential (training will be provided). If you skills match the above please send through your updated CV Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Jan 29, 2025
Seasonal
We are currently seeking a dedicated and detail-oriented Rent Arrears Assistant to join our clients team based in Brixton London on a temporary-to-permanent basis. This role is ideal for individuals looking to develop a career in housing or finance, with full training provided. You will assist in the effective management and recovery of rent arrears while supporting tenants in maintaining their tenancy agreements. This is a office job Monday - Friday Pay Rate: 16.00 per hour (umbrella) Employment Type: Temporary to Permanent Training Provided Key Responsibilities Monitor and manage rent accounts to identify arrears promptly. Contact tenants via phone, email, and written communication to discuss outstanding balances. Provide guidance and support to tenants, identifying financial difficulties and signposting to relevant services. Negotiate realistic and sustainable repayment plans in line with company policies. Maintain accurate records of all correspondence and actions taken. Liaise with internal teams and external agencies (e.g., housing officers, welfare teams) to resolve issues and provide tenant support. Assist with the preparation of legal documentation for rent arrears cases, when required. Contribute to reports on rent collection performance and provide insights for improving processes. Skills and Experience Strong communication and negotiation skills, with the ability to handle sensitive situations tactfully. Excellent attention to detail and organisational abilities. A customer-focused approach with a genuine commitment to helping others. Ability to work both independently and collaboratively in a team setting. Basic IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook). Previous experience in housing, customer service, or finance is desirable but not essential (training will be provided). If you skills match the above please send through your updated CV Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.
Position: Housing Support Officer Location: North London Salary: 13ph - 17ph Hours: Early shifts, Long days, Evenings Full Time / Part Time Ten90 Recruitment are now recruiting for an experience housing support officers for Housing related Industries. We have shifts available for Housing support officers across various locations in East London, South East London, North London. Job Descriptions: Deliver proactive support to applicants with multiple and complex support needs to help them access and maintain accommodation. Manage a caseload and ensure all aspects of support work is carried out in accordance with legislation, safeguarding, policies and procedures Will collaborate with internal and external partners to improve outcomes for applicants with multiple and complex support Ensure all service users' documentation is relevant and update and that data is accurately entered into the various IT systems Contribute to efficient service delivery as an individual and as part of a team, in accordance with local policies procedures and legislation (including shift work where required). Benefits: Being able to work in different environments Consistent shifts if you're flexible on hours Long days or shorter shifts available Competitive pay rates Job Requirements: The ideal candidate will be ambitious, proactive, collaborative, highly motivated and ready for a new challenge. You must also have strong communication and creative problem-solving skills together with the drive and passion to help vulnerable people to live independent and fulfilling lives. You must also be willing to work outside of office hours on occasion, be able to work independently and have good knowledge of welfare, housing and homelessness practice. Candidates must have a valid DBS certificate on the update service (registered online) or you must be able to do a new DBS. Successful candidates will be contacted via email or phone Please note that candidates are responsible for the cost of their own DBS Certificate We have numerous positions available for immediate start. Apply now for immediate consideration Ten90 Recruitment: As one of the UK's leading recruiters, Ten90 Recruitment specialise in all areas of Social Care Recruitment including Social Workers, Care Assistants, Social Worker Assistants, Community Support Workers, Outreach Workers & Day Centre Officers, Admin officer, Business development officer. For the latest Support Worker opportunities please visit our website for exclusive Support Worker Opportunities across all locations and at every level.
Jan 29, 2025
Seasonal
Position: Housing Support Officer Location: North London Salary: 13ph - 17ph Hours: Early shifts, Long days, Evenings Full Time / Part Time Ten90 Recruitment are now recruiting for an experience housing support officers for Housing related Industries. We have shifts available for Housing support officers across various locations in East London, South East London, North London. Job Descriptions: Deliver proactive support to applicants with multiple and complex support needs to help them access and maintain accommodation. Manage a caseload and ensure all aspects of support work is carried out in accordance with legislation, safeguarding, policies and procedures Will collaborate with internal and external partners to improve outcomes for applicants with multiple and complex support Ensure all service users' documentation is relevant and update and that data is accurately entered into the various IT systems Contribute to efficient service delivery as an individual and as part of a team, in accordance with local policies procedures and legislation (including shift work where required). Benefits: Being able to work in different environments Consistent shifts if you're flexible on hours Long days or shorter shifts available Competitive pay rates Job Requirements: The ideal candidate will be ambitious, proactive, collaborative, highly motivated and ready for a new challenge. You must also have strong communication and creative problem-solving skills together with the drive and passion to help vulnerable people to live independent and fulfilling lives. You must also be willing to work outside of office hours on occasion, be able to work independently and have good knowledge of welfare, housing and homelessness practice. Candidates must have a valid DBS certificate on the update service (registered online) or you must be able to do a new DBS. Successful candidates will be contacted via email or phone Please note that candidates are responsible for the cost of their own DBS Certificate We have numerous positions available for immediate start. Apply now for immediate consideration Ten90 Recruitment: As one of the UK's leading recruiters, Ten90 Recruitment specialise in all areas of Social Care Recruitment including Social Workers, Care Assistants, Social Worker Assistants, Community Support Workers, Outreach Workers & Day Centre Officers, Admin officer, Business development officer. For the latest Support Worker opportunities please visit our website for exclusive Support Worker Opportunities across all locations and at every level.
Red Snapper Recruitment Limited
Oldbury, West Midlands
Red Snapper Recruitment are recruiting for a Head of Building Safety Compliance - Oldbury Our Client is committed to enhancing the quality and safety of its housing stock, which includes approximately 28,000 properties. After significant organisational changes, we are on an exciting journey to modernise and improve our services for residents. Our Client is seeking a passionate and decisive Head of Building Safety and Compliance on an Interim basis to ensure our properties are safe and compliant. The post holder will be responsible for overseeing compliance in critical areas such as fire safety, structural integrity, electrical and gas installations, asbestos management, and more. As a key leader, you will manage compliance for 52 high-rise buildings, ensuring full adherence to the Building Safety Act and related regulations. You will also provide support to the Assistant Director and manage a team of five professionals. Main duties and responsibilities Responsible for building safety for the residential stock. Responsible for a team of compliance officers providing the second line of assurance looking at horizon scanning and emerging risks. Lead initiatives to improve service quality and performance culture. Prepare and present complex policy documents and reports. Manage budgets and engage with internal and external stakeholders. Stay informed about emerging legislation and technologies to effectively manage risks. and improve our services for residents. Person Specification Relevant professional qualifications in key compliance areas. Experience in a politically sensitive environment and managing strategic issues. Extensive experience in property compliance within social housing. Proven track record in improving service quality and engaging stakeholders. Understanding of local government decision-making processes. Understanding local government decision making and governance and experience of working with elected members and boards. As a politically restricted role, experience of working with political processes and managing politically sensitive issues at a strategic level is a must. Any Specialist requirements (vetting etc.) No DBS is required for this role Relevant professional qualification or recognised degree is desirable Full UK drivers licence This role sits within IR35 If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay 75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jan 29, 2025
Contract
Red Snapper Recruitment are recruiting for a Head of Building Safety Compliance - Oldbury Our Client is committed to enhancing the quality and safety of its housing stock, which includes approximately 28,000 properties. After significant organisational changes, we are on an exciting journey to modernise and improve our services for residents. Our Client is seeking a passionate and decisive Head of Building Safety and Compliance on an Interim basis to ensure our properties are safe and compliant. The post holder will be responsible for overseeing compliance in critical areas such as fire safety, structural integrity, electrical and gas installations, asbestos management, and more. As a key leader, you will manage compliance for 52 high-rise buildings, ensuring full adherence to the Building Safety Act and related regulations. You will also provide support to the Assistant Director and manage a team of five professionals. Main duties and responsibilities Responsible for building safety for the residential stock. Responsible for a team of compliance officers providing the second line of assurance looking at horizon scanning and emerging risks. Lead initiatives to improve service quality and performance culture. Prepare and present complex policy documents and reports. Manage budgets and engage with internal and external stakeholders. Stay informed about emerging legislation and technologies to effectively manage risks. and improve our services for residents. Person Specification Relevant professional qualifications in key compliance areas. Experience in a politically sensitive environment and managing strategic issues. Extensive experience in property compliance within social housing. Proven track record in improving service quality and engaging stakeholders. Understanding of local government decision-making processes. Understanding local government decision making and governance and experience of working with elected members and boards. As a politically restricted role, experience of working with political processes and managing politically sensitive issues at a strategic level is a must. Any Specialist requirements (vetting etc.) No DBS is required for this role Relevant professional qualification or recognised degree is desirable Full UK drivers licence This role sits within IR35 If this role is not for you but you do know somebody who would be interested please refer them. We have a referral bonus scheme and will pay 75, in retail vouchers of your choice, for referrals who are not already known to us. Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful. We are a dedicated recruitment company providing top quality professionals and services to Housing Providers across the UK. Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
A great role for someone with a passion for New Business who wants the opportunity to help the Assistant Development Officer and Graduate develop their knowledge whilst also expanding on their own knowledge for their own career.
You will work as part of a team with the New Business Manager and Assistant Development Officer, supporting both the Programme Delivery and New Business Teams. You will be a strong part of the team in delivering high quality housing products across a range of tenures.
You will identify new development opportunities through to execution of construction contract/development agreement.
They are based in Derby but are an agile organisation covering the East Midlands region.
For the full JD and a more in depth chat, contact Becky on (phone number removed)
Sep 15, 2022
Permanent
A great role for someone with a passion for New Business who wants the opportunity to help the Assistant Development Officer and Graduate develop their knowledge whilst also expanding on their own knowledge for their own career.
You will work as part of a team with the New Business Manager and Assistant Development Officer, supporting both the Programme Delivery and New Business Teams. You will be a strong part of the team in delivering high quality housing products across a range of tenures.
You will identify new development opportunities through to execution of construction contract/development agreement.
They are based in Derby but are an agile organisation covering the East Midlands region.
For the full JD and a more in depth chat, contact Becky on (phone number removed)
A great role for someone with a passion for New Business who wants the opportunity to help the Assistant Development Officer and Graduate develop their knowledge whilst also expanding on their own knowledge for their own career.
You will work as part of a team with the New Business Manager and Assistant Development Officer, supporting both the Programme Delivery and New Business Teams. You will be a strong part of the team in delivering high quality housing products across a range of tenures.
You will identify new development opportunities through to execution of construction contract/development agreement.
They are based in Derby but are an agile organisation covering the East Midlands region.
For the full JD and a more in depth chat, contact Becky on (phone number removed)
Sep 15, 2022
Permanent
A great role for someone with a passion for New Business who wants the opportunity to help the Assistant Development Officer and Graduate develop their knowledge whilst also expanding on their own knowledge for their own career.
You will work as part of a team with the New Business Manager and Assistant Development Officer, supporting both the Programme Delivery and New Business Teams. You will be a strong part of the team in delivering high quality housing products across a range of tenures.
You will identify new development opportunities through to execution of construction contract/development agreement.
They are based in Derby but are an agile organisation covering the East Midlands region.
For the full JD and a more in depth chat, contact Becky on (phone number removed)
West Dunbartonshire Council
Dumbarton, Dunbartonshire
Job Description West Dunbartonshire Council are seeking to recruit a Neighbourhood Officer to provide a mobile proactive and responsive service to tenants and residents living in our high density housing stock across the authority. As part of the Housing Operations team within the Housing & Employability you will make up the fourth member of the team and supervise Neighbourhood Assistants at all tim...... click apply for full job details
Mar 18, 2021
Full time
Job Description West Dunbartonshire Council are seeking to recruit a Neighbourhood Officer to provide a mobile proactive and responsive service to tenants and residents living in our high density housing stock across the authority. As part of the Housing Operations team within the Housing & Employability you will make up the fourth member of the team and supervise Neighbourhood Assistants at all tim...... click apply for full job details
JOB ROLE: Maintenance Assistant
JOB TYPE: Permanent
HOURS: 8:00am - 5:30pm (rota in place)
COMPANY TYPE: Charity
LOCATION: Epsom and East Dulwich (you will be split between both locations so you will need to be able to travel to both)
START DATE: ASAP
Salary: £19,779
BENEFITS: Generous holiday entitlement starts at 26 days per year plus bank holidays which increases with service, In-house training and development, Excellent pension scheme, free eye tests, friendly team, progression and more.
Reports to: Service Manager
Purpose of Job: To be responsible for maintenance of the (Residential housing/support units). This position is a key driver to resident satisfaction with services and the upkeep of communal areas.
The Post Holder is subject to satisfactory character references and clearance by the Criminal Records Bureau.
Main Accountabilities:
General maintenance of the building, including communal areas - this includes and is not limited to:
Minor painting and decorating repairs, plumbing repairs, plastering repairs, Clearing Drains, Maintenance of the yard / garden.
Managing contractor bookings and maintaining related files.
Maintaining the guide dog facilities
Completing NAV orders for Property related matters
Ensuring issues raised in the Fire Risk Assessments are completed.
Further duties of the post are as follows:
Collection of bulk items to central point for removal by approved contractor
Sweeping and litter picking of all external hard standing areas and roof spaces
Clearance and removal of fallen leaves.
Ensure paths are clear following snow falls and are safe to use i.e. spreading of salt if required.
Maintaining adequate stock of personal protective equipment and consumable items i.e. light bulbs (in conjunction with Maintenance Company).
Keeping accurate records of purchases and deliveries from contractors and other suppliers
Undertaking a regular/weekly tick sheet monitoring of site and building condition, report all remedial actions to Service Manager.
Providing access to contractors for maintenance and repairs to the building
Ensuring all repairs are carried out promptly and on a value for money basis, liaising with Service Manager; staff and contractors. Post inspecting repairs as necessary and when requested by the Service Manager.
Monitoring attendance and sign off on quality of service provided by contractors
Checking the operation of all equipment installed in the communal areas including, fire switches, laundry equipment, CCTV, door entry, communal lighting and gritting salt bins, reporting faults to relevant contractors.
Reporting all instances of vandalism and graffiti and keeping records for follow up actions by a contractor or the relevant service provider.
Ensure that all areas, particularly fire escape routes, are kept clear of obstructions and combustible items
Ensuring that snow and ice are cleared and gritting salt applied to maintain access to all buildings for pedestrians
Take all reasonable steps to eliminate potential hazards arising from faulty or damaged surfaces, fixtures or fittings
Ensure that hazardous materials are used and stored in accordance with Control of substances hazardous to health (COSHH) guidelines and maintain a register of hazardous substances
Maintain risk assessments, method statements, equipment inventories, servicing schedules and Portable Appliance Testing records (in conjunction with Property Compliance team).
Record all incidents, near misses and accidents to the health and safety officer via on site system
Person Specification
Please note all criteria are essential unless otherwise stated
Specialist Knowledge, Skills and Experience
1.1 Experience of delivering a Facilities service and providing a high level of customer service.
1.2 Experience of taking responsibility for own actions, using initiative and working with minimum supervision.
1.3 Experience of carrying out maintenance duties including painting and decorating, plumbing, carpentry, plastering and gardening.
1.4 Knowledge of Health and Safety in the workplace and conducting risk assessments.
NB: If this company and position appeals to you then please apply your CV on-line.
Advertised by Office Angels Partnership Accounts branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer
(url removed)
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Jul 07, 2020
Permanent
JOB ROLE: Maintenance Assistant
JOB TYPE: Permanent
HOURS: 8:00am - 5:30pm (rota in place)
COMPANY TYPE: Charity
LOCATION: Epsom and East Dulwich (you will be split between both locations so you will need to be able to travel to both)
START DATE: ASAP
Salary: £19,779
BENEFITS: Generous holiday entitlement starts at 26 days per year plus bank holidays which increases with service, In-house training and development, Excellent pension scheme, free eye tests, friendly team, progression and more.
Reports to: Service Manager
Purpose of Job: To be responsible for maintenance of the (Residential housing/support units). This position is a key driver to resident satisfaction with services and the upkeep of communal areas.
The Post Holder is subject to satisfactory character references and clearance by the Criminal Records Bureau.
Main Accountabilities:
General maintenance of the building, including communal areas - this includes and is not limited to:
Minor painting and decorating repairs, plumbing repairs, plastering repairs, Clearing Drains, Maintenance of the yard / garden.
Managing contractor bookings and maintaining related files.
Maintaining the guide dog facilities
Completing NAV orders for Property related matters
Ensuring issues raised in the Fire Risk Assessments are completed.
Further duties of the post are as follows:
Collection of bulk items to central point for removal by approved contractor
Sweeping and litter picking of all external hard standing areas and roof spaces
Clearance and removal of fallen leaves.
Ensure paths are clear following snow falls and are safe to use i.e. spreading of salt if required.
Maintaining adequate stock of personal protective equipment and consumable items i.e. light bulbs (in conjunction with Maintenance Company).
Keeping accurate records of purchases and deliveries from contractors and other suppliers
Undertaking a regular/weekly tick sheet monitoring of site and building condition, report all remedial actions to Service Manager.
Providing access to contractors for maintenance and repairs to the building
Ensuring all repairs are carried out promptly and on a value for money basis, liaising with Service Manager; staff and contractors. Post inspecting repairs as necessary and when requested by the Service Manager.
Monitoring attendance and sign off on quality of service provided by contractors
Checking the operation of all equipment installed in the communal areas including, fire switches, laundry equipment, CCTV, door entry, communal lighting and gritting salt bins, reporting faults to relevant contractors.
Reporting all instances of vandalism and graffiti and keeping records for follow up actions by a contractor or the relevant service provider.
Ensure that all areas, particularly fire escape routes, are kept clear of obstructions and combustible items
Ensuring that snow and ice are cleared and gritting salt applied to maintain access to all buildings for pedestrians
Take all reasonable steps to eliminate potential hazards arising from faulty or damaged surfaces, fixtures or fittings
Ensure that hazardous materials are used and stored in accordance with Control of substances hazardous to health (COSHH) guidelines and maintain a register of hazardous substances
Maintain risk assessments, method statements, equipment inventories, servicing schedules and Portable Appliance Testing records (in conjunction with Property Compliance team).
Record all incidents, near misses and accidents to the health and safety officer via on site system
Person Specification
Please note all criteria are essential unless otherwise stated
Specialist Knowledge, Skills and Experience
1.1 Experience of delivering a Facilities service and providing a high level of customer service.
1.2 Experience of taking responsibility for own actions, using initiative and working with minimum supervision.
1.3 Experience of carrying out maintenance duties including painting and decorating, plumbing, carpentry, plastering and gardening.
1.4 Knowledge of Health and Safety in the workplace and conducting risk assessments.
NB: If this company and position appeals to you then please apply your CV on-line.
Advertised by Office Angels Partnership Accounts branch. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer
(url removed)
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Interim role - Estate services Assistant/caretaker - Central London - flexible working pattern
Your new company
This is a well established public sector organisation in Central London, with one of the largest estates in London. You'll join a team created to provide the high-quality housing management services. The job purpose is to proactively work to create and maintain safe, clean and attractive estates for the residents.
Your new role
Some of your duties include:
To conduct regular inspections of all communal parts, internal and external in accordance with the agreed schedules, frequencies, methods and/or as required which, not exclusively will include: Inspection of cleaning to all communal staircases, foyers, balconies, courtyards,passages, car parks, hard areas, chute chamber rooms, and refuse storage rooms, lift car floors and walls, lampshades, state signs estate furniture and other such communal fixtures and fittings as may be prescribed.
To promptly report any communal repairs to the Customer Services Centre, using the devices provided as appropriate to ensure effective recording of cases. Effective monitoring of on-going communal repairs, ensuring repairs are completed within given timescales.
Identify, resolve/report any potential health and safety issues on the estates. Assess the risk and escalate appropriately where required.
To record any issues of fly tipping and arrange removal. Where possible identify the origins and refer to the housing officer for further action.
Proactively look at all areas on the estate and carry out appropriate minor works as required.Minor works include:
Carpentry, Plumbing (non-qualified jobs such as unblocking sinks/toilets etc), internal painting, changing lightbulbs, removing broken glass, boarding up, easing and adjusting doors, setting time clocks and offering a general repairs and maintenance service as directed by the Team Leader.
Identify and record any incidents of nuisance, anti-social behaviour, and safeguarding on estates and report this to the relevant housing officer.
In the event of any disruption in main services, such as gas, water, electricity etc., to take all necessary measures to ensure the safety of residents, minimise their inconvenience and protect the property from damage.
To maintain regular contact with residents and to respond to requests for practical assistance, which reasonably fall within the scope of the job.
What you'll need to succeed
Ability to undertake tasks in line with Health and Safety regulations
Be able to communicate effectively across all stakeholders and with residents
Confident to make decisions and take ownership of the outcomes
Undertaking general DIY jobs
Experience of writing basic reports
Be reliable, flexible, courteous, honest and practical
understanding of the challenges faced by vulnerable residents
What you'll get in return
Possibility to work for a well established public sector organization
Good location and good transports links
Flexible working patterns: early start and early finish.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 30, 2020
Interim role - Estate services Assistant/caretaker - Central London - flexible working pattern
Your new company
This is a well established public sector organisation in Central London, with one of the largest estates in London. You'll join a team created to provide the high-quality housing management services. The job purpose is to proactively work to create and maintain safe, clean and attractive estates for the residents.
Your new role
Some of your duties include:
To conduct regular inspections of all communal parts, internal and external in accordance with the agreed schedules, frequencies, methods and/or as required which, not exclusively will include: Inspection of cleaning to all communal staircases, foyers, balconies, courtyards,passages, car parks, hard areas, chute chamber rooms, and refuse storage rooms, lift car floors and walls, lampshades, state signs estate furniture and other such communal fixtures and fittings as may be prescribed.
To promptly report any communal repairs to the Customer Services Centre, using the devices provided as appropriate to ensure effective recording of cases. Effective monitoring of on-going communal repairs, ensuring repairs are completed within given timescales.
Identify, resolve/report any potential health and safety issues on the estates. Assess the risk and escalate appropriately where required.
To record any issues of fly tipping and arrange removal. Where possible identify the origins and refer to the housing officer for further action.
Proactively look at all areas on the estate and carry out appropriate minor works as required.Minor works include:
Carpentry, Plumbing (non-qualified jobs such as unblocking sinks/toilets etc), internal painting, changing lightbulbs, removing broken glass, boarding up, easing and adjusting doors, setting time clocks and offering a general repairs and maintenance service as directed by the Team Leader.
Identify and record any incidents of nuisance, anti-social behaviour, and safeguarding on estates and report this to the relevant housing officer.
In the event of any disruption in main services, such as gas, water, electricity etc., to take all necessary measures to ensure the safety of residents, minimise their inconvenience and protect the property from damage.
To maintain regular contact with residents and to respond to requests for practical assistance, which reasonably fall within the scope of the job.
What you'll need to succeed
Ability to undertake tasks in line with Health and Safety regulations
Be able to communicate effectively across all stakeholders and with residents
Confident to make decisions and take ownership of the outcomes
Undertaking general DIY jobs
Experience of writing basic reports
Be reliable, flexible, courteous, honest and practical
understanding of the challenges faced by vulnerable residents
What you'll get in return
Possibility to work for a well established public sector organization
Good location and good transports links
Flexible working patterns: early start and early finish.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)