AKF(UK) JOB DESCRIPTION 1. JOB TITLE Facilities and Operations Manager 2. REPORTING RELATIONSHIPS JOB TITLE FOR 2.1 REPORTS DIRECTLY TO Head of Kings Cross Properties Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management. 2.2 REPORTS INDIRECTLY TO AKF(UK) Property Committee Reporting on financial results, compliance, company law, charities legislation. 2.3 DIRECT REPORTS Facilities and Maintenance Assistant Manager Facilities and Maintenance Officer x 3 Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management. 3. JOB PURPOSE In the heart of London's Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK . This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors. 1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works. The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach. This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies. 4. KEY RESPONSIBILITIES 4.1 AKC Building Operations Oversee and manage the teams responsible for the reception, security and cleaning. To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each 'hard' and 'soft' FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided. To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first. To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan. To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required. To act on defects highlighted in suppliers' reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety. To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. To receive, review, store and respond to suppliers' reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation. To maintain and review equipment asset registers and update accordingly. Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out. To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC. Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security. To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times. Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects. Support the relationships with the tenants of the AKC retail units. Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped. Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC Liaise with other building managers on the KX Estate and maintain good neighbourly relations. Respond to emergency situations or other urgent issues involving AKC. 4.2 AKC Building Administration To prepare an annual operational plan and budget for the AKC building management team. To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times. To lead any supplier procurement processes related to building management. Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure. To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes. To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money. Manage and maintain the SLA standards, KPIs and targets for the AKC building management team. To own the AKC building management risk register ensuring that it is up to date at all times. To attend the AKF(UK) Property Committee meetings Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours. To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan 4.3 AKC Events To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality. To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently. 4.4 People Management Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness. Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours. Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)'s staff performance management procedures. Identify staff with potential for advancement and, as part of succession planning, contribute to their development. Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives. Carry out any other duties as assigned by the Head of Kings Cross Properties. 5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS 5.1 Qualifications A degree in Facilities Management or similar qualification would be an advantage. 5.2 Experience Experience of staff management Experience of managing third-party contractors Experience in managing complex mechanical, electrical and plumbing systems Experience of managing planned preventative maintenance for hard and soft services Experience of working in a complex, multi-stakeholder environment . click apply for full job details
14/09/2026
Full time
AKF(UK) JOB DESCRIPTION 1. JOB TITLE Facilities and Operations Manager 2. REPORTING RELATIONSHIPS JOB TITLE FOR 2.1 REPORTS DIRECTLY TO Head of Kings Cross Properties Strategic direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management. 2.2 REPORTS INDIRECTLY TO AKF(UK) Property Committee Reporting on financial results, compliance, company law, charities legislation. 2.3 DIRECT REPORTS Facilities and Maintenance Assistant Manager Facilities and Maintenance Officer x 3 Strategic & Operational direction, measuring performance against targets, regular reviews, role modelling, support, guidance, development and performance management. 3. JOB PURPOSE In the heart of London's Knowledge Quarter, the Aga Khan Centre (AKC) is a place for education, knowledge, cultural exchange and insight into Muslim Civilisations and is home to three organisations founded by His Highness the Aga Khan, The Institute of Ismaili Studies (IIS), the Aga Khan University Institute for the Study of Muslim Civilisations (AKU-ISMC) and the Aga Khan Foundation United Kingdom (AKF(UK . This role is responsible for managing the effective functioning of the Aga Khan Centre to provide safe, efficient, secure, legally compliant and environmentally friendly spaces for residents, employees, students and visitors. 1. Leading a small team, the Facilities and Operations Manager will be responsible for providing a seamless support service to manage and deliver high quality proactive and reactive maintenance to a standard which is in accordance with the nature of the Aga Khan Centre and provides value for money. The role covers all aspects of repairs & maintenance including plumbing, air conditioning, electrics, building fabric, health & safety and emergency support and requires the postholder to be hands on, supporting the maintenance team with technical support, knowledge & coordination as well as executing PPM plans, managing contractors and overseeing and inspecting works. The Facilities and Operations Manager will be a natural people person who leads with warmth, fairness and consistency, builds strong relationships across the team and the wider building, and is confident in managing day-to-day people situations with empathy, sound judgment and a balanced approach. This is an office-based role, Monday to Friday, 8 hours per day (including a 1-hour unpaid break), to be worked flexibly within the hours of 8am and 6pm. Whilst weekend work is rare, there may be occasional requirements to attend site outside of normal working hours. The postholder will also be required to be on call for out of hours emergencies. 4. KEY RESPONSIBILITIES 4.1 AKC Building Operations Oversee and manage the teams responsible for the reception, security and cleaning. To prepare and keep up to date the Facilities Management (FM) Plan for AKC and the approach taken for each 'hard' and 'soft' FM service, including planned preventative maintenance and lifecycle replacements, ensuring that a suitable, safe, high-quality operating environment is provided. To act as a point of contact for technical support in order to reduce supplier callouts and ensure the correct supplier is allocated to resolve the problem, after issues have been looked at in-house first. To manage, plan and monitor the day-to-day repairs and maintenance activities of the building management team, ensuring works are completed on time, to the highest quality and in line with the approved FM plan. To coordinate and manage activities of suppliers working in and around AKC including checking and approving completed work, ensuring it is on budget, within agreed timescales and to the quality required. To act on defects highlighted in suppliers' reports and ensure resolution following up on any unresolved issues that could affect plant or equipment performance and safety. To ensure the AKC maintenance reporting system is updated with work carried out and outstanding tasks. To ensure maintenance supplies, spares and stock levels are monitored and supplies are always available. To receive, review, store and respond to suppliers' reports, i.e. lifts, eye bolts, water sampling, lighting protection, etc. and supply a level of technical advice to ensure compliance with the relevant legislation. To maintain and review equipment asset registers and update accordingly. Responsible for the Health and Safety policy for AKC and liaising with outsourced consultants to ensure that AKC is compliant and required checks are carried out. To maintain all maintenance and H&S documents, registers and systems at all times and act as knowledge-holder on behalf of AKF(UK) for Operation Manuals, as-built drawings, maintenance records, licences and operating certificates related to AKC. Working in conjunction with the AKC IT team and external providers be responsible for the operation and maintenance of the core building services systems including for FM, Room Booking and Security. To adhere to the AKC environmental policy promoting and driving energy & water saving initiatives as well as recycling initiatives at all times. Plan and implement minor projects to optimize space utilisation within AKC. Participate as a key stakeholder in major projects. Support the relationships with the tenants of the AKC retail units. Ensure that the gardens embedded within the AKC, and the surrounding grounds and gardens are properly cared for and landscaped. Liaise with the Estate Landlord and their agents regarding estate management, central services, infrastructure and security issues and maintenance of the public realm around AKC Liaise with other building managers on the KX Estate and maintain good neighbourly relations. Respond to emergency situations or other urgent issues involving AKC. 4.2 AKC Building Administration To prepare an annual operational plan and budget for the AKC building management team. To provide commentary and analysis for the monthly building management finance report and work with the Property Finance Manager to ensure that there is an up to date forecast at all times. To lead any supplier procurement processes related to building management. Monitor and approve all building management supplier invoices and staff expenses for payment in line with approved budgets. Seek additional approvals for unbudgeted or excess expenditure. To ensure that safeguarding processes are embedded into all building management operations, all building management supplier contracts and the building management policies and processes. To routinely review standards of service and ensure best practices are being followed and to benchmark the costs of AKC building management against equivalent buildings to assess and demonstrate value for money. Manage and maintain the SLA standards, KPIs and targets for the AKC building management team. To own the AKC building management risk register ensuring that it is up to date at all times. To attend the AKF(UK) Property Committee meetings Work flexibly in terms of working hours to support and accommodate events and incidents outside of regular working hours. To ensure all tasks from the Security Audit are completed promptly, while maintaining up to date policies including the Critical Incident Plan and Office Security Plan 4.3 AKC Events To ensure that the building management team support the events management team with all large and complex events, including organising facilities for car parking, traffic control, security, first aid, and hospitality. To ensure that the building management team supports the dismantling and removal of the event materials and clearing the venue efficiently. 4.4 People Management Help the AKF(UK) CEO and Senior Management Team promote an organisational culture of teamwork and service, high-quality, transparency and accountability, innovation, and inclusiveness. Supervise, coach and mentor building management staff, building a highly skilled and motivated team demonstrating best practice in the sector and exemplifying AKF (UK) values and behaviours. Oversee and set annual performance objectives and evaluate performance in accordance with the AKF (UK)'s staff performance management procedures. Identify staff with potential for advancement and, as part of succession planning, contribute to their development. Build a culture throughout the building management team of continuous improvement, in which staff are cognizant of and influence the broader learning agenda alongside delivery objectives. Carry out any other duties as assigned by the Head of Kings Cross Properties. 5. QUALIFICATIONS, EXPERIENCE, SKILLS, KNOWLEDGE, ATTRIBUTES & BEHAVIOURS 5.1 Qualifications A degree in Facilities Management or similar qualification would be an advantage. 5.2 Experience Experience of staff management Experience of managing third-party contractors Experience in managing complex mechanical, electrical and plumbing systems Experience of managing planned preventative maintenance for hard and soft services Experience of working in a complex, multi-stakeholder environment . click apply for full job details
Special Projects Programme Manager (Capital Works, Cladding & Fire Safety) Salary: 72,852 per annum + up to 5% performance bonus Location: London Contract: Permanent Reporting to: Assistant Director of Major Works About the Role MMP Consultancy is currently recruiting for an experienced Special Projects Programme Manager on behalf of a highly respected social housing organisation in London. This is a senior leadership opportunity for a capital projects professional with extensive experience in fire safety remediation, cladding replacement programmes, building safety compliance, and large-scale capital investment projects . Reporting directly to the Assistant Director of Major Works, you will take ownership of a complex portfolio of fire safety remediation schemes, ensuring the successful delivery of projects from feasibility through to completion and operational handover. You will lead on project governance, procurement, programme management, funding applications, stakeholder engagement, and budget control across multiple high-value workstreams. This role plays a critical part in ensuring residents live in safe, compliant homes while supporting the organisation's long-term asset management and building safety objectives. Key Responsibilities Lead the delivery of fire safety and cladding remediation programmes across a diverse residential portfolio. Manage multiple capital projects from inception through to completion, ensuring delivery to programme, budget, and quality standards. Develop and oversee long-term remediation strategies and annual delivery plans. Establish and maintain robust project governance processes, including reporting to senior leadership teams and boards. Lead on risk management, change control, value engineering exercises, and post-project evaluations. Work closely with internal departments including Asset Management, Building Safety, Compliance, Finance, Procurement, Housing Services, and Development teams. Ensure compliance with CDM Regulations, Building Safety Act requirements, procurement regulations, and all relevant legislation. Support the development and submission of external funding applications for building safety and remediation projects. Chair project meetings and act as the senior point of escalation for technical and programme-related matters. Lead and develop a small specialist project support team. Manage capital budgets, forecast expenditure, monitor programme performance, and identify mitigation strategies against project risks and delays. About You We are seeking a highly motivated and commercially minded programme manager with substantial experience delivering complex capital works and building safety projects within social housing, residential property, local government, or related sectors. You will have: Proven experience managing major capital works programmes and remediation projects. Strong knowledge of cladding remediation, fire safety legislation, and building safety requirements. Experience overseeing project governance frameworks and reporting to senior stakeholders. Excellent understanding of procurement procedures and contract management. Experience managing large capital budgets and funding streams. Strong leadership skills with experience managing and developing teams. Excellent stakeholder management and communication abilities, including engagement with residents. Sound knowledge of: Building Safety Act CDM Regulations Fire Safety legislation Risk and compliance management Capital programme delivery What's on Offer? Salary of 72,852 per annum Up to 5% performance-related bonus Opportunity to lead high-profile building safety and remediation programmes Work for a highly regarded organisation committed to resident safety and investment Excellent career development opportunities Comprehensive benefits package Apply If you are an experienced Programme Manager, Major Works Manager, Capital Delivery Manager, Building Safety Manager, Fire Remediation Manager, or Cladding Programme Lead looking for your next challenge, we would be keen to hear from you. For further information, please contact Stuart Pryce at MMP Consultancy for a confidential discussion.
07/09/2026
Full time
Special Projects Programme Manager (Capital Works, Cladding & Fire Safety) Salary: 72,852 per annum + up to 5% performance bonus Location: London Contract: Permanent Reporting to: Assistant Director of Major Works About the Role MMP Consultancy is currently recruiting for an experienced Special Projects Programme Manager on behalf of a highly respected social housing organisation in London. This is a senior leadership opportunity for a capital projects professional with extensive experience in fire safety remediation, cladding replacement programmes, building safety compliance, and large-scale capital investment projects . Reporting directly to the Assistant Director of Major Works, you will take ownership of a complex portfolio of fire safety remediation schemes, ensuring the successful delivery of projects from feasibility through to completion and operational handover. You will lead on project governance, procurement, programme management, funding applications, stakeholder engagement, and budget control across multiple high-value workstreams. This role plays a critical part in ensuring residents live in safe, compliant homes while supporting the organisation's long-term asset management and building safety objectives. Key Responsibilities Lead the delivery of fire safety and cladding remediation programmes across a diverse residential portfolio. Manage multiple capital projects from inception through to completion, ensuring delivery to programme, budget, and quality standards. Develop and oversee long-term remediation strategies and annual delivery plans. Establish and maintain robust project governance processes, including reporting to senior leadership teams and boards. Lead on risk management, change control, value engineering exercises, and post-project evaluations. Work closely with internal departments including Asset Management, Building Safety, Compliance, Finance, Procurement, Housing Services, and Development teams. Ensure compliance with CDM Regulations, Building Safety Act requirements, procurement regulations, and all relevant legislation. Support the development and submission of external funding applications for building safety and remediation projects. Chair project meetings and act as the senior point of escalation for technical and programme-related matters. Lead and develop a small specialist project support team. Manage capital budgets, forecast expenditure, monitor programme performance, and identify mitigation strategies against project risks and delays. About You We are seeking a highly motivated and commercially minded programme manager with substantial experience delivering complex capital works and building safety projects within social housing, residential property, local government, or related sectors. You will have: Proven experience managing major capital works programmes and remediation projects. Strong knowledge of cladding remediation, fire safety legislation, and building safety requirements. Experience overseeing project governance frameworks and reporting to senior stakeholders. Excellent understanding of procurement procedures and contract management. Experience managing large capital budgets and funding streams. Strong leadership skills with experience managing and developing teams. Excellent stakeholder management and communication abilities, including engagement with residents. Sound knowledge of: Building Safety Act CDM Regulations Fire Safety legislation Risk and compliance management Capital programme delivery What's on Offer? Salary of 72,852 per annum Up to 5% performance-related bonus Opportunity to lead high-profile building safety and remediation programmes Work for a highly regarded organisation committed to resident safety and investment Excellent career development opportunities Comprehensive benefits package Apply If you are an experienced Programme Manager, Major Works Manager, Capital Delivery Manager, Building Safety Manager, Fire Remediation Manager, or Cladding Programme Lead looking for your next challenge, we would be keen to hear from you. For further information, please contact Stuart Pryce at MMP Consultancy for a confidential discussion.
Assistant Asset Technician - Temporary Our client is a large and complex organisation responsible for managing a substantial estate portfolio, delivering facilities maintenance and compliance services across a diverse property portfolio. Due to increased demand within the Facilities Maintenance & Compliance team, an opportunity has arisen for an experienced Helpdesk professional to support the delivery of maintenance services through the effective coordination of work requests, contractors and stakeholders. Your new role As Assistant Asset Technician - Helpdesk, you will play a key role in supporting the day-to-day operation of a busy Facilities Helpdesk environment. You will be responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users. This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience looking to further develop their career within a large and professional estates environment. Key responsibilities: Act as a first point of contact for maintenance and facilities-related enquiries via telephone and email. Log, allocate and monitor work orders through CAFM systems. Liaise with Estates Supervisors, Managers and contractors to ensure efficient service delivery. Prioritise reactive maintenance requests and escalate urgent issues where required. Maintain accurate records within CAFM systems, including Concerto, Oracle EAM or similar platforms. Provide administrative support to the wider Facilities Maintenance & Compliance team. Support the Helpdesk Supervisor in onboarding and training new team members. Respond promptly and professionally to customer enquiries. Monitor job progress and provide updates to stakeholders. Assist with coordinating planned and reactive maintenance activities. Ensure all activities are undertaken in accordance with health and safety procedures. Support service improvement initiatives and contribute to the effective operation of the Helpdesk function. Work collaboratively with internal departments, contractors and service providers. What you'll need to succeed Previous experience within a Facilities Helpdesk, Service Desk, Scheduling or Facilities Administration environment. Experience using CAFM systems such as Concerto, Oracle EAM or similar facilities' management platforms. Excellent customer service and stakeholder management skills. Strong communication skills, both written and verbal. Proficiency in Microsoft Office, including Word and Excel. Excellent organisational and multitasking abilities. Strong attention to detail and accuracy. Ability to prioritise workloads within a fast-paced environment. Strong problem-solving and diagnostic skills. Ability to work independently and as part of a team. Experience supporting maintenance or facilities management operations would be advantageous. What you'll get in return Opportunity to join a large and highly regarded estates and facilities team. Exposure to a complex and varied property portfolio. Comprehensive training and support. Friendly and collaborative working environment. Career development opportunities within Facilities Management and Estates. Valuable experience working with leading CAFM systems and maintenance processes. Hours: Monday - Friday 8am - 4pm (35 hours per week) Contract: Temporary c3-6 months Pay rate: 15.01 (Umbrella pay rate 19.54) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
04/09/2026
Seasonal
Assistant Asset Technician - Temporary Our client is a large and complex organisation responsible for managing a substantial estate portfolio, delivering facilities maintenance and compliance services across a diverse property portfolio. Due to increased demand within the Facilities Maintenance & Compliance team, an opportunity has arisen for an experienced Helpdesk professional to support the delivery of maintenance services through the effective coordination of work requests, contractors and stakeholders. Your new role As Assistant Asset Technician - Helpdesk, you will play a key role in supporting the day-to-day operation of a busy Facilities Helpdesk environment. You will be responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users. This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience looking to further develop their career within a large and professional estates environment. Key responsibilities: Act as a first point of contact for maintenance and facilities-related enquiries via telephone and email. Log, allocate and monitor work orders through CAFM systems. Liaise with Estates Supervisors, Managers and contractors to ensure efficient service delivery. Prioritise reactive maintenance requests and escalate urgent issues where required. Maintain accurate records within CAFM systems, including Concerto, Oracle EAM or similar platforms. Provide administrative support to the wider Facilities Maintenance & Compliance team. Support the Helpdesk Supervisor in onboarding and training new team members. Respond promptly and professionally to customer enquiries. Monitor job progress and provide updates to stakeholders. Assist with coordinating planned and reactive maintenance activities. Ensure all activities are undertaken in accordance with health and safety procedures. Support service improvement initiatives and contribute to the effective operation of the Helpdesk function. Work collaboratively with internal departments, contractors and service providers. What you'll need to succeed Previous experience within a Facilities Helpdesk, Service Desk, Scheduling or Facilities Administration environment. Experience using CAFM systems such as Concerto, Oracle EAM or similar facilities' management platforms. Excellent customer service and stakeholder management skills. Strong communication skills, both written and verbal. Proficiency in Microsoft Office, including Word and Excel. Excellent organisational and multitasking abilities. Strong attention to detail and accuracy. Ability to prioritise workloads within a fast-paced environment. Strong problem-solving and diagnostic skills. Ability to work independently and as part of a team. Experience supporting maintenance or facilities management operations would be advantageous. What you'll get in return Opportunity to join a large and highly regarded estates and facilities team. Exposure to a complex and varied property portfolio. Comprehensive training and support. Friendly and collaborative working environment. Career development opportunities within Facilities Management and Estates. Valuable experience working with leading CAFM systems and maintenance processes. Hours: Monday - Friday 8am - 4pm (35 hours per week) Contract: Temporary c3-6 months Pay rate: 15.01 (Umbrella pay rate 19.54) If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
This is an opportunity to take ownership of a strategically important quarry with long-term mineral reserves, planned quarry expansion projects and significant future capital investment . Working closely with the Regional Operations team, Mineral Surveyors, Geologists, Engineering and CAPEX Project teams , you'll play a key role in shaping future extraction strategies, optimising mineral reserves and delivering major investment projects that will support the site's long-term growth. If you're looking for a role where you can genuinely influence the future of an operation, not simply maintain the status quo. This is an excellent opportunity to join a business committed to investing in its people, sites and assets. What's in it for you as Quarry Manager 50,000- 55,000 basic salary Up to 20% pension contribution Share Save Scheme Enhanced annual leave Life Assurance Ongoing professional development and career progression Monday-Friday days Candidates are encouraged to apply from any mineral extraction background , including Aggregates, Sand & Gravel, Hard Rock, Limestone, Clay, Industrial Minerals, Cement Raw Materials, Asphalt or Recycling . The Quarry Manager Role Lead all quarry operations with safety as the number one priority. Drive operational performance, productivity and cost control. Work alongside Mineral Surveyors and Geologists to maximise reserves and optimise extraction plans. Support future quarry development, expansion and CAPEX projects. Lead and develop operational teams and contractors. Ensure compliance with Quarries Regulations, SHEQ and environmental legislation. Deliver continuous improvement initiatives across the operation. What you need to apply as Quarry Manager Experience within the mineral extraction industry. Quarry Manager, Assistant Quarry Manager or Senior Quarry Supervisor background. 8.1c or 8.1d Quarry Manager competency (or equivalent). Relevant health & safety qualifications such as MPQC, QCF/NVQ, IOSH, NEBOSH or equivalent. Strong leadership skills with a passion for operational excellence and safety. PLEASE APPLY NOW!
01/09/2026
Full time
This is an opportunity to take ownership of a strategically important quarry with long-term mineral reserves, planned quarry expansion projects and significant future capital investment . Working closely with the Regional Operations team, Mineral Surveyors, Geologists, Engineering and CAPEX Project teams , you'll play a key role in shaping future extraction strategies, optimising mineral reserves and delivering major investment projects that will support the site's long-term growth. If you're looking for a role where you can genuinely influence the future of an operation, not simply maintain the status quo. This is an excellent opportunity to join a business committed to investing in its people, sites and assets. What's in it for you as Quarry Manager 50,000- 55,000 basic salary Up to 20% pension contribution Share Save Scheme Enhanced annual leave Life Assurance Ongoing professional development and career progression Monday-Friday days Candidates are encouraged to apply from any mineral extraction background , including Aggregates, Sand & Gravel, Hard Rock, Limestone, Clay, Industrial Minerals, Cement Raw Materials, Asphalt or Recycling . The Quarry Manager Role Lead all quarry operations with safety as the number one priority. Drive operational performance, productivity and cost control. Work alongside Mineral Surveyors and Geologists to maximise reserves and optimise extraction plans. Support future quarry development, expansion and CAPEX projects. Lead and develop operational teams and contractors. Ensure compliance with Quarries Regulations, SHEQ and environmental legislation. Deliver continuous improvement initiatives across the operation. What you need to apply as Quarry Manager Experience within the mineral extraction industry. Quarry Manager, Assistant Quarry Manager or Senior Quarry Supervisor background. 8.1c or 8.1d Quarry Manager competency (or equivalent). Relevant health & safety qualifications such as MPQC, QCF/NVQ, IOSH, NEBOSH or equivalent. Strong leadership skills with a passion for operational excellence and safety. PLEASE APPLY NOW!
Package Manager (Structural Steel & Envelope) Location: West London (Major Infrastructure Project) Reporting To: Senior Package Manager The Role Looking for a Package Manager or experienced Sub-Agent to take ownership of major Structural Steel and Station Envelope packages (Roof, Cladding, Glazing) on a Tier 1 mega-project. You will lead the end-to-end delivery of these critical packages, managing subcontractor output, driving site safety, resolving complex design interfaces, and keeping commercial parameters tightly controlled under NEC3. You will directly line-manage 1-2 Assistant Package Managers. On site at least 4 days per week, with 1 day from home. Key Responsibilities Package Leadership: Lead day-to-day delivery of structural steelwork and envelope scopes, line-managing Assistant Package Managers. Design & Interface Management: Work alongside design management teams and subcontractors to deliver subcontract design portions and resolve escalated site clashes. Commercial & NEC3 Control: Partner with the Package QS to administer the contract, track works against Works Information, and identify/manage notifiable events under NEC3. Subcontractor Management: Track deliverables, measure KPI performance, manage Activity Readiness certifications, and accurately log labor and plant resource levels. Site & Build ability: Drive construction sequence strategies, conduct scope gap analysis, value-engineer design proposals, and manage temporary works and lifting solutions. Stakeholder Interface: Manage technical and operational interfaces with key external bodies, transport authorities, and utility providers. Requirements Essential Education: Degree (BSc, BEng, MSc) in Civil Engineering or equivalent NVQ/HND qualification. Contractual Knowledge: Proven working knowledge of NEC3 (identifying early warnings, compensation events, working through Works Information). Delivery Track Record: Civil engineering/infrastructure experience on large-scale Tier 1 projects. Experience with roofing and facade systems, steelwork background also of interest. Management Experience: Background in subcontractor monitoring, site activity management, lifting solutions, and temporary works. Certifications: Valid CSCS card; full right to work in the UK. Desirable Direct experience with Structural Steelwork, Roofing, Cladding, or Glazing packages. SMSTS certification. Professional membership (ICE, APM, or equivalent). Prior interface experience with rail asset owners or major utility providers. Familiarity with project platforms (CEMAR, Business Collaborator, eB). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
01/09/2026
Contract
Package Manager (Structural Steel & Envelope) Location: West London (Major Infrastructure Project) Reporting To: Senior Package Manager The Role Looking for a Package Manager or experienced Sub-Agent to take ownership of major Structural Steel and Station Envelope packages (Roof, Cladding, Glazing) on a Tier 1 mega-project. You will lead the end-to-end delivery of these critical packages, managing subcontractor output, driving site safety, resolving complex design interfaces, and keeping commercial parameters tightly controlled under NEC3. You will directly line-manage 1-2 Assistant Package Managers. On site at least 4 days per week, with 1 day from home. Key Responsibilities Package Leadership: Lead day-to-day delivery of structural steelwork and envelope scopes, line-managing Assistant Package Managers. Design & Interface Management: Work alongside design management teams and subcontractors to deliver subcontract design portions and resolve escalated site clashes. Commercial & NEC3 Control: Partner with the Package QS to administer the contract, track works against Works Information, and identify/manage notifiable events under NEC3. Subcontractor Management: Track deliverables, measure KPI performance, manage Activity Readiness certifications, and accurately log labor and plant resource levels. Site & Build ability: Drive construction sequence strategies, conduct scope gap analysis, value-engineer design proposals, and manage temporary works and lifting solutions. Stakeholder Interface: Manage technical and operational interfaces with key external bodies, transport authorities, and utility providers. Requirements Essential Education: Degree (BSc, BEng, MSc) in Civil Engineering or equivalent NVQ/HND qualification. Contractual Knowledge: Proven working knowledge of NEC3 (identifying early warnings, compensation events, working through Works Information). Delivery Track Record: Civil engineering/infrastructure experience on large-scale Tier 1 projects. Experience with roofing and facade systems, steelwork background also of interest. Management Experience: Background in subcontractor monitoring, site activity management, lifting solutions, and temporary works. Certifications: Valid CSCS card; full right to work in the UK. Desirable Direct experience with Structural Steelwork, Roofing, Cladding, or Glazing packages. SMSTS certification. Professional membership (ICE, APM, or equivalent). Prior interface experience with rail asset owners or major utility providers. Familiarity with project platforms (CEMAR, Business Collaborator, eB). We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Contract Manager £64,096 (in probation) rising to £67,470 Remote/Peterborough Permanent Full-Time Remote/Peterborough Remote with one day per week at our Repairs Contractors Peterborough office. We are excited to be sourcing for a newly created Contract Manager role to lead the commercial and contractual management of our planned capital and cyclical works programmes. This strategic position ensures value for money, compliance, and robust financial control across frameworks and call-off agreements. You will act as the contract owner, providing governance and commercial assurance, and work closely with senior stakeholders including the Assistant Director of Asset Management and Finance Director. A key responsibility is conducting open-book financial reviews with contractors to ensure transparency and identify efficiencies. The role will also provide direct line management, leadership and professional development support to two Quantity Surveyors. Key Responsibilities Develop and maintain a Contract Management Plan (CMP) including KPIs and risk registers. Provide strategic commercial reports on budget performance, risk analysis, and supplier compliance. Monitor budgets, validate contractor payment applications, and manage variations. Support procurement processes and embed sustainability and social value requirements in contracts. Drive continuous improvement and maintain audit readiness. You will have: Strong understanding of contract management principles (NEC/JCT). Proven experience in commercial management for planned works or construction projects. Excellent analytical, negotiation, and communication skills. Qualifications Degree or equivalent in Quantity Surveying, Commercial Management, Construction Management, or Business/Finance. Professional membership (RICS, MCIOB, CIPS) desirable. This is a fantastic opportunity to influence strategic contract management and deliver real value for our organisation and our residents. Additional Information DBS check required (Basic). Ability to travel to Peterborough weekly and hold a full driving licence. The full JD is available to view below We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!
01/09/2026
Full time
Contract Manager £64,096 (in probation) rising to £67,470 Remote/Peterborough Permanent Full-Time Remote/Peterborough Remote with one day per week at our Repairs Contractors Peterborough office. We are excited to be sourcing for a newly created Contract Manager role to lead the commercial and contractual management of our planned capital and cyclical works programmes. This strategic position ensures value for money, compliance, and robust financial control across frameworks and call-off agreements. You will act as the contract owner, providing governance and commercial assurance, and work closely with senior stakeholders including the Assistant Director of Asset Management and Finance Director. A key responsibility is conducting open-book financial reviews with contractors to ensure transparency and identify efficiencies. The role will also provide direct line management, leadership and professional development support to two Quantity Surveyors. Key Responsibilities Develop and maintain a Contract Management Plan (CMP) including KPIs and risk registers. Provide strategic commercial reports on budget performance, risk analysis, and supplier compliance. Monitor budgets, validate contractor payment applications, and manage variations. Support procurement processes and embed sustainability and social value requirements in contracts. Drive continuous improvement and maintain audit readiness. You will have: Strong understanding of contract management principles (NEC/JCT). Proven experience in commercial management for planned works or construction projects. Excellent analytical, negotiation, and communication skills. Qualifications Degree or equivalent in Quantity Surveying, Commercial Management, Construction Management, or Business/Finance. Professional membership (RICS, MCIOB, CIPS) desirable. This is a fantastic opportunity to influence strategic contract management and deliver real value for our organisation and our residents. Additional Information DBS check required (Basic). Ability to travel to Peterborough weekly and hold a full driving licence. The full JD is available to view below We reserve the right to close this advert early if sufficient interest is received. Therefore, if you are interested in the role, we encourage you to apply without delay!
Housing Asset Assistant Project Manager Location: Bedfordshire Day Rate: 300- 500 per day, depending on experience Contract: Temporary to Permanent We are currently recruiting for an experienced Housing Asset Assistant Project Manager to support the delivery of major refurbishment, planned maintenance and improvement programmes across a substantial residential property portfolio. This is a broad opportunity that could suit Assistant Project Managers, Housing Asset Managers, Building Surveyors, Major Works Managers, Planned Works Managers and Property/Construction professionals with relevant experience. Key Responsibilities Support the delivery of major works, refurbishment, planned maintenance and improvement programmes. Assist with projects from feasibility and specification through to tender, delivery and completion. Work with contractors, consultants and professional teams. Support the management of project budgets, programmes and performance. Assist with specifications, contract documentation and project reports. Undertake site inspections, surveys and technical assessments. Support JCT and/or NEC contract management. Ensure compliance with CDM, health & safety, building regulations, asbestos and fire safety requirements. Work closely with internal teams, contractors, consultants and senior stakeholders. Key Requirements Experience in project management, housing, property, construction or building services. Experience of major works, refurbishment, planned maintenance or capital programmes. Experience working with contractors and consultants. Good understanding of building construction, maintenance and property defects. Social housing, local authority or housing association experience is highly desirable. HNC/equivalent in Building, Construction, Surveying or a related discipline is desirable. RICS, CIOB or relevant professional qualifications are advantageous. What's on Offer 300- 500 per day, depending on experience Opportunity to work on significant housing investment programmes Varied portfolio of major works and asset improvement projects Strong opportunity to develop within a housing asset environment If you're an Assistant Project Manager, Building Surveyor, Asset/Property professional or Major Works specialist looking for a new contract opportunity, we'd be keen to hear from you.
01/09/2026
Seasonal
Housing Asset Assistant Project Manager Location: Bedfordshire Day Rate: 300- 500 per day, depending on experience Contract: Temporary to Permanent We are currently recruiting for an experienced Housing Asset Assistant Project Manager to support the delivery of major refurbishment, planned maintenance and improvement programmes across a substantial residential property portfolio. This is a broad opportunity that could suit Assistant Project Managers, Housing Asset Managers, Building Surveyors, Major Works Managers, Planned Works Managers and Property/Construction professionals with relevant experience. Key Responsibilities Support the delivery of major works, refurbishment, planned maintenance and improvement programmes. Assist with projects from feasibility and specification through to tender, delivery and completion. Work with contractors, consultants and professional teams. Support the management of project budgets, programmes and performance. Assist with specifications, contract documentation and project reports. Undertake site inspections, surveys and technical assessments. Support JCT and/or NEC contract management. Ensure compliance with CDM, health & safety, building regulations, asbestos and fire safety requirements. Work closely with internal teams, contractors, consultants and senior stakeholders. Key Requirements Experience in project management, housing, property, construction or building services. Experience of major works, refurbishment, planned maintenance or capital programmes. Experience working with contractors and consultants. Good understanding of building construction, maintenance and property defects. Social housing, local authority or housing association experience is highly desirable. HNC/equivalent in Building, Construction, Surveying or a related discipline is desirable. RICS, CIOB or relevant professional qualifications are advantageous. What's on Offer 300- 500 per day, depending on experience Opportunity to work on significant housing investment programmes Varied portfolio of major works and asset improvement projects Strong opportunity to develop within a housing asset environment If you're an Assistant Project Manager, Building Surveyor, Asset/Property professional or Major Works specialist looking for a new contract opportunity, we'd be keen to hear from you.
Assistant Facilities Manager - Permanent - London - Onsite - Up to £45k + bonus Robert Half are thrilled to be working with an exciting organisation, who are on a massive development trajectory, in their search for a permanent, proactive, hands-on Assistant Facilities Manager to join a growing workplace team and help deliver an exceptional experience across a portfolio of premium serviced office locations in London, offering up to £45,000. This is a genuinely varied role where no two days are the same. From coordinating contractors and tackling maintenance issues to ensuring meeting rooms and communal spaces are always looking their best, you'll be at the heart of keeping the workplace safe, professional and welcoming. Key Details: Job Title : Assistant Facilities Manager Salary: £35k - £45k, DOE + bonus Location : London with regular travel to office sites (travel will be expensed) Working pattern : Full-time, Monday - Friday, 08:30 - 18:00, fully onsite Responsibilities: Support the day-to-day facilities operation across multiple London locations. Coordinate routine and reactive maintenance, ensuring issues are resolved quickly. Liaise with contractors across mechanical, electrical, plumbing and HVAC services. Carry out site inspections and support health & safety compliance. Keep meeting rooms, communal areas and shared spaces looking exceptional. Support deliveries and respond to member and colleague requests. Coordinate contractors and monitor service levels. Assist with risk assessments, emergency procedures and safety inspections. Support office moves, refurbishments and workplace projects. Maintain accurate asset and equipment records. Monitor stock and ensure facilities supplies are always available. Proactively spot issues and find practical solutions before they escalate. Requirements: Excellent organisational and time-management skills. 1-2 years Facilities Management experience. Strong communication and interpersonal abilities. A practical, solutions-focused approach. The ability to manage competing priorities in a fast-paced environment. A proactive attitude and strong attention to detail. A genuine commitment to delivering excellent customer service. This is a hands-on facilities position, so you'll be comfortable being on your feet, carrying out site inspections, handling light lifting and coordinating contractors. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
28/08/2026
Full time
Assistant Facilities Manager - Permanent - London - Onsite - Up to £45k + bonus Robert Half are thrilled to be working with an exciting organisation, who are on a massive development trajectory, in their search for a permanent, proactive, hands-on Assistant Facilities Manager to join a growing workplace team and help deliver an exceptional experience across a portfolio of premium serviced office locations in London, offering up to £45,000. This is a genuinely varied role where no two days are the same. From coordinating contractors and tackling maintenance issues to ensuring meeting rooms and communal spaces are always looking their best, you'll be at the heart of keeping the workplace safe, professional and welcoming. Key Details: Job Title : Assistant Facilities Manager Salary: £35k - £45k, DOE + bonus Location : London with regular travel to office sites (travel will be expensed) Working pattern : Full-time, Monday - Friday, 08:30 - 18:00, fully onsite Responsibilities: Support the day-to-day facilities operation across multiple London locations. Coordinate routine and reactive maintenance, ensuring issues are resolved quickly. Liaise with contractors across mechanical, electrical, plumbing and HVAC services. Carry out site inspections and support health & safety compliance. Keep meeting rooms, communal areas and shared spaces looking exceptional. Support deliveries and respond to member and colleague requests. Coordinate contractors and monitor service levels. Assist with risk assessments, emergency procedures and safety inspections. Support office moves, refurbishments and workplace projects. Maintain accurate asset and equipment records. Monitor stock and ensure facilities supplies are always available. Proactively spot issues and find practical solutions before they escalate. Requirements: Excellent organisational and time-management skills. 1-2 years Facilities Management experience. Strong communication and interpersonal abilities. A practical, solutions-focused approach. The ability to manage competing priorities in a fast-paced environment. A proactive attitude and strong attention to detail. A genuine commitment to delivering excellent customer service. This is a hands-on facilities position, so you'll be comfortable being on your feet, carrying out site inspections, handling light lifting and coordinating contractors. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
