Boden Group
Are you an experienced Head of Maintenance, Estates Manager, or Hard FM professional looking for an opportunity to lead engineering and maintenance operations across a large, technically complex estate? We're recruiting for a Head of Maintenance to oversee the operational delivery of Hard Facilities Management services across a major higher education campus in South London. Supporting a diverse estate that includes teaching facilities, laboratories, offices and residential buildings, you'll lead outsourced engineering services, drive operational performance, and ensure statutory compliance across a critical environment connected to the wider healthcare estate. This is an excellent opportunity to join a forward-thinking organisation where you'll influence maintenance strategy, improve service delivery, and play a key role in the ongoing development of a complex estate. The Role As Head of Maintenance, you will: Lead the delivery of planned and reactive maintenance across a complex multi-building estate, ensuring operational excellence and statutory compliance. Manage outsourced Hard FM contracts, monitoring KPIs, SLAs, budgets, and contractor performance to deliver high-quality engineering services. Provide technical leadership across building services, including HVAC, electrical, mechanical, water hygiene, fire safety, BMS, and statutory compliance. Drive continuous improvement through asset performance analysis, lifecycle planning, and maintenance strategy. Lead and develop technical teams while building strong relationships with senior stakeholders, contractors, and service partners. You To be successful in this Head of Maintenance role, you'll bring: Significant experience managing maintenance operations across large, technically complex estates within healthcare, higher education, life sciences, NHS, or similar environments. Strong knowledge of Hard FM, statutory compliance, building services engineering, and maintenance contract management. Experience managing outsourced engineering providers, budgets, KPIs, SLAs, and operational performance. Excellent leadership and stakeholder management skills, with the ability to influence at all levels. A degree or professional qualification in Building Services Engineering, Engineering, Building Surveying, Estates Management, or a related discipline. What's in it for you? Join an organisation committed to investing in its people, estate, and long-term sustainability. Salary of £63,606 - £65,509. 30 days annual leave, plus bank holidays and additional Christmas closure days. Generous pension scheme and comprehensive employee benefits. Opportunity to lead maintenance across a complex, technically challenging estate. Excellent career development within a collaborative Estates & Facilities leadership team. Apply Now! If you're an experienced Head of Maintenance, Estates Manager, Head of Estates, Engineering Manager, Hard FM Manager, or Building Services Manager, we'd love to hear from you. To apply for this Head of Maintenance position, click 'Apply Now' and send your CV to Tom McClay. Interviews are taking place now, so apply today to join an organisation where you can make a lasting impact across a large, technically complex estate.
Are you an experienced Head of Maintenance, Estates Manager, or Hard FM professional looking for an opportunity to lead engineering and maintenance operations across a large, technically complex estate? We're recruiting for a Head of Maintenance to oversee the operational delivery of Hard Facilities Management services across a major higher education campus in South London. Supporting a diverse estate that includes teaching facilities, laboratories, offices and residential buildings, you'll lead outsourced engineering services, drive operational performance, and ensure statutory compliance across a critical environment connected to the wider healthcare estate. This is an excellent opportunity to join a forward-thinking organisation where you'll influence maintenance strategy, improve service delivery, and play a key role in the ongoing development of a complex estate. The Role As Head of Maintenance, you will: Lead the delivery of planned and reactive maintenance across a complex multi-building estate, ensuring operational excellence and statutory compliance. Manage outsourced Hard FM contracts, monitoring KPIs, SLAs, budgets, and contractor performance to deliver high-quality engineering services. Provide technical leadership across building services, including HVAC, electrical, mechanical, water hygiene, fire safety, BMS, and statutory compliance. Drive continuous improvement through asset performance analysis, lifecycle planning, and maintenance strategy. Lead and develop technical teams while building strong relationships with senior stakeholders, contractors, and service partners. You To be successful in this Head of Maintenance role, you'll bring: Significant experience managing maintenance operations across large, technically complex estates within healthcare, higher education, life sciences, NHS, or similar environments. Strong knowledge of Hard FM, statutory compliance, building services engineering, and maintenance contract management. Experience managing outsourced engineering providers, budgets, KPIs, SLAs, and operational performance. Excellent leadership and stakeholder management skills, with the ability to influence at all levels. A degree or professional qualification in Building Services Engineering, Engineering, Building Surveying, Estates Management, or a related discipline. What's in it for you? Join an organisation committed to investing in its people, estate, and long-term sustainability. Salary of £63,606 - £65,509. 30 days annual leave, plus bank holidays and additional Christmas closure days. Generous pension scheme and comprehensive employee benefits. Opportunity to lead maintenance across a complex, technically challenging estate. Excellent career development within a collaborative Estates & Facilities leadership team. Apply Now! If you're an experienced Head of Maintenance, Estates Manager, Head of Estates, Engineering Manager, Hard FM Manager, or Building Services Manager, we'd love to hear from you. To apply for this Head of Maintenance position, click 'Apply Now' and send your CV to Tom McClay. Interviews are taking place now, so apply today to join an organisation where you can make a lasting impact across a large, technically complex estate.
Michael Page
City, London
The Building Manager will take full ownership of a high-profile Central London campus, delivering best-in-class facilities services while managing contractors, compliance, and day-to-day operations. This is a highly visible, front-facing role requiring strong leadership, stakeholder engagement, and a proactive approach to maintaining a safe, high-quality environment for students and staff. Client Details This opportunity sits within a well-established facilities and property services organisation delivering services to a leading higher education provider in London. Operating as the service partner to a flagship campus near Liverpool Street, the organisation plays a critical role in maintaining a safe, compliant, and high-performing learning environment. The campus is a prestigious, high-profile site accommodating (Apply online only) students and housing senior leadership, including executive-level stakeholders. As such, expectations around service delivery, presentation, and operational standards are exceptionally high. The Building Manager (Facilities Manager) will take full ownership of the site, ensuring all facilities services are delivered effectively through a range of outsourced contractors. This role is central to creating a professional, safe, and engaging environment that supports both staff and students. This is an excellent opportunity for a confident and personable FM professional who thrives in a front-facing role, enjoys stakeholder interaction, and is motivated to take full ownership of a flagship building. Description Take full operational responsibility for a flagship education campus in Moorgate, ensuring a clean, safe, and well-maintained environment Lead the delivery of all facilities management services across the building, with a focus on service quality and user experience Act as the primary point of contact for the Campus Director and senior stakeholders, building strong relationships based on trust and performance Manage all outsourced soft service contractors including cleaning, security, and waste management Oversee hard services provision, including planned preventative maintenance (PPM), reactive works, and asset functionality (e.g. lifts and critical systems) Ensure all statutory compliance and health & safety requirements are met and maintained to a high standard Lead and manage on-site teams, including two Facilities Coordinators and two direct reports (support roles transitioning into FM career pathways) Motivate, develop, and support teams, fostering a positive and high-performing culture Challenge underperformance constructively and escalate issues where necessary Proactively manage escalations, resolving issues efficiently while maintaining strong stakeholder confidence Oversee contractor performance, particularly during mobilisation phases (e.g. upcoming cleaning and security contracts), ensuring improved service outcomes Identify opportunities for service improvement and capital works, contributing to long-term site performance Maintain a highly visible presence on-site, engaging regularly with stakeholders and campus users Support a culture of ownership, accountability, and continuous improvement across all aspects of FM delivery Ensure the campus environment supports an exceptional educational experience for students Profile Minimum 2-3 years' experience in a Facilities or Building Manager role Strong experience managing FM services within a customer-facing, high-profile environment (education, high-end office, hospitality, or similar) Proven ability to manage contractors effectively and drive service improvements Confident and professional communicator with excellent stakeholder engagement skills Strong leadership and people management capability, with the ability to motivate and develop teams Experience managing escalations and maintaining high levels of client satisfaction Good understanding of health & safety and statutory compliance within FM Highly proactive, with a strong sense of ownership and accountability Personable, presentable, and able to operate effectively in a visible, front-facing role Culturally aligned with a collaborative, respectful, and service-driven environment Desirable Experience within higher education or student-focused environments Background in hospitality or premium service environments Job Offer c. 50k Opportunity to manage a flagship, high-profile London campus Excellent exposure to senior stakeholders and a dynamic working environment Clear opportunity to take ownership and make a visible impact Supportive team structure with development opportunities
The Building Manager will take full ownership of a high-profile Central London campus, delivering best-in-class facilities services while managing contractors, compliance, and day-to-day operations. This is a highly visible, front-facing role requiring strong leadership, stakeholder engagement, and a proactive approach to maintaining a safe, high-quality environment for students and staff. Client Details This opportunity sits within a well-established facilities and property services organisation delivering services to a leading higher education provider in London. Operating as the service partner to a flagship campus near Liverpool Street, the organisation plays a critical role in maintaining a safe, compliant, and high-performing learning environment. The campus is a prestigious, high-profile site accommodating (Apply online only) students and housing senior leadership, including executive-level stakeholders. As such, expectations around service delivery, presentation, and operational standards are exceptionally high. The Building Manager (Facilities Manager) will take full ownership of the site, ensuring all facilities services are delivered effectively through a range of outsourced contractors. This role is central to creating a professional, safe, and engaging environment that supports both staff and students. This is an excellent opportunity for a confident and personable FM professional who thrives in a front-facing role, enjoys stakeholder interaction, and is motivated to take full ownership of a flagship building. Description Take full operational responsibility for a flagship education campus in Moorgate, ensuring a clean, safe, and well-maintained environment Lead the delivery of all facilities management services across the building, with a focus on service quality and user experience Act as the primary point of contact for the Campus Director and senior stakeholders, building strong relationships based on trust and performance Manage all outsourced soft service contractors including cleaning, security, and waste management Oversee hard services provision, including planned preventative maintenance (PPM), reactive works, and asset functionality (e.g. lifts and critical systems) Ensure all statutory compliance and health & safety requirements are met and maintained to a high standard Lead and manage on-site teams, including two Facilities Coordinators and two direct reports (support roles transitioning into FM career pathways) Motivate, develop, and support teams, fostering a positive and high-performing culture Challenge underperformance constructively and escalate issues where necessary Proactively manage escalations, resolving issues efficiently while maintaining strong stakeholder confidence Oversee contractor performance, particularly during mobilisation phases (e.g. upcoming cleaning and security contracts), ensuring improved service outcomes Identify opportunities for service improvement and capital works, contributing to long-term site performance Maintain a highly visible presence on-site, engaging regularly with stakeholders and campus users Support a culture of ownership, accountability, and continuous improvement across all aspects of FM delivery Ensure the campus environment supports an exceptional educational experience for students Profile Minimum 2-3 years' experience in a Facilities or Building Manager role Strong experience managing FM services within a customer-facing, high-profile environment (education, high-end office, hospitality, or similar) Proven ability to manage contractors effectively and drive service improvements Confident and professional communicator with excellent stakeholder engagement skills Strong leadership and people management capability, with the ability to motivate and develop teams Experience managing escalations and maintaining high levels of client satisfaction Good understanding of health & safety and statutory compliance within FM Highly proactive, with a strong sense of ownership and accountability Personable, presentable, and able to operate effectively in a visible, front-facing role Culturally aligned with a collaborative, respectful, and service-driven environment Desirable Experience within higher education or student-focused environments Background in hospitality or premium service environments Job Offer c. 50k Opportunity to manage a flagship, high-profile London campus Excellent exposure to senior stakeholders and a dynamic working environment Clear opportunity to take ownership and make a visible impact Supportive team structure with development opportunities
