42 jobs found

Anti-Social Behaviour Officer Temporary on-going contract - Minimum 3 months Hybrid working - combination of home, office and patch based working Full-Time (37 hours per week) 25.00 per hour - negotiable depending on experience level . About the Role We are seeking a motivated and experienced Anti-Social Behaviour Officer to join a Housing and Community Services team. This is an excellent opportunity for a housing professional with experience of managing anti-social behaviour cases and working with residents to create safer, stronger communities. You will manage a varied caseload of ASB complaints, investigate incidents, work closely with residents and partner agencies, and take appropriate enforcement and preventative action to resolve issues effectively. Key Responsibilities Manage a caseload of anti-social behaviour cases from initial report through to resolution. Investigate complaints promptly, gathering evidence through interviews, witness statements, diary sheets, CCTV, and other appropriate methods. Assess risk and provide support to victims of anti-social behaviour. Develop and implement action plans to resolve cases using early intervention, mediation, and enforcement where appropriate. Prepare legal documentation and work with legal services on injunctions, possession proceedings, and other enforcement action. Liaise with police, local authorities, support agencies, environmental health, and other partners to achieve positive outcomes. Attend resident meetings, court hearings, and multi-agency meetings as required. The successful candidate will have: Experience managing anti-social behaviour or tenancy enforcement cases within a housing environment. Good knowledge of relevant housing legislation, ASB legislation, and safeguarding responsibilities. Excellent investigation, interviewing, and problem-solving skills. Experience preparing legal documentation and supporting court action. Strong communication and negotiation skills with the ability to manage challenging situations professionally. To apply, please submit your CV outlining your relevant experience. RG Setsquare is acting as an Employment Business in relation to this vacancy.

Site Manager (Roofing) A nationally operating social housing property services contractor delivering planned maintenance and refurbishment solutions across the social housing sector are looking to add a Roofing Site Manager to their team. Partnering with housing associations and local authorities, they are committed to improving housing stock, enhancing energy efficiency, and delivering sustainable, community-focused solutions. Location: Cheltenham Position: Site Manager Salary: 45,000 - 50,000 per annum + van + package Contract Type : Permanent Availability: Immediately available Following continued growth and successful long-term framework appointments, we are seeking a highly competent and experienced Roofing Site Manager to support the delivery of high-volume roofing replacement and external refurbishment programmes within occupied residential environments. Role Overview: Reporting to the Contracts Manager, the Roofing Site Manager will assume full operational responsibility for roofing works across multiple sites. You will lead site operations from mobilisation through to completion, ensuring works are delivered safely, efficiently, and in line with contractual obligations, programme targets, and quality standards. This role requires strong technical roofing expertise, excellent leadership capability, and proven experience managing works within the social housing sector. Scope of Works: Full pitched roof replacements (tiled, slate, concrete systems) Flat roofing installations (SBS felt, liquid waterproofing, single ply, GRP) Associated rainwater goods, fascia, soffits and cladding works Thermal upgrades including loft insulation and ventilation improvements Scaffold management and temporary works coordination Delivery within live, occupied properties Project values will typically range from 250k to 3m across planned programmes and long-term frameworks. Key Responsibilities: Manage day-to-day site operations across one or multiple projects Develop and maintain detailed programmes of works Coordinate direct labour and specialist subcontractors Ensure strict compliance with Health & Safety legislation and company HSEQ policies Conduct site inspections, audits and toolbox talks Promote a proactive safety culture and zero-harm environment Carry out staged inspections and ensure works meet specification Oversee snagging, defect resolution and client handover Attend progress meetings with clients and consultants Work collaboratively with Resident Liaison Officers Manage resident expectations and resolve escalated concerns professionally Monitor labour allocation and material usage Candidate Requirements: Demonstrable experience managing roofing works within the social housing sector Experience delivering planned maintenance programmes Experience working within live, occupied residential settings SMSTS CSCS (Manager level) First Aid at Work Full UK Driving Licence Asbestos Awareness How to Apply: If you are interested in working for this established company, please apply with your updated CV.

We are recruiting on behalf of a well-established Housing Association in the West Midlands for an experienced Housing Officer to join their team on a 12-month fixed-term contract . This is an excellent opportunity to make a real difference by supporting residents, managing neighbourhoods, and helping create safe, sustainable communities. This hybrid role offers the flexibility of working from home, the office, and across your designated housing patch , giving you variety while ensuring you remain visible and accessible to residents. Key Responsibilities Of A Housing Officer: Managing a designated portfolio of tenancies and delivering a high-quality housing management service. Investigating and managing anti-social behaviour (ASB) cases from initial report through to resolution, ensuring accurate case management and timely action. Working closely with residents, local authorities, the police, and other partner agencies to tackle ASB and improve community safety. Taking appropriate enforcement action where required, including preparing documentation and supporting legal proceedings where necessary. Carrying out tenancy visits, estate inspections, and property audits. Managing tenancy breaches, neighbourhood disputes, and tenancy sustainment cases. Identifying safeguarding concerns and supporting vulnerable residents through referrals and partnership working. Supporting residents to sustain their tenancies while balancing customer service with effective tenancy enforcement. Assisting with tenancy sign-ups, mutual exchanges, successions, and ending tenancies. Maintaining accurate records and ensuring compliance with housing legislation, policies, and regulatory requirements. About You: Previous experience as a Housing Officer, Neighbourhood Officer, Tenancy Officer, or in a similar housing management role. Significant experience managing anti-social behaviour (ASB) cases, including investigations, evidence gathering, partnership working, and enforcement action. A sound understanding of housing legislation, tenancy management, and safeguarding responsibilities. Excellent communication, negotiation, and conflict resolution skills. The confidence to make balanced decisions while delivering excellent customer service. Strong organisational skills with the ability to manage a varied caseload. Good IT skills and experience maintaining accurate housing management records. A full UK driving licence and access to a vehicle (or the ability to travel regularly across the housing patch). In return, our client offers an excellent package including: Competitive salary of 39.8k per annum 12-month fixed-term contract Hybrid working with a mix of home, office, and patch-based working Learning and development opportunities Career progression opportunities Flexible working arrangements Mileage reimbursement for business travel A supportive, collaborative team environment where your contribution is valued If this Housing Officer role is of interest please apply or contact (url removed)

Your new company Our client is a leading organisation responsible for the management, maintenance, investment and safety of a substantial housing portfolio across Northern Ireland. With a strong commitment to providing safe, high-quality homes and services, the organisation continually invests in its people, properties and communities.As part of its ongoing commitment to health, safety and compliance, an exciting opportunity has arisen for a Health & Safety Officer to join the Asset Directorate and help ensure the safe delivery of property, maintenance and investment services across a diverse housing stock. Your new role Reporting to the Director of Assets, the Health & Safety Officer will play a key role in supporting health, safety and compliance activities across all functions within the Asset Directorate. This includes planned works, property compliance programmes, repairs and maintenance services, contractor management and activities delivered by the organisation's Direct Labour Organisation (DLO). Key responsibilities will include: Providing professional health and safety advice and guidance to operational and technical teams. Supporting the implementation and continuous improvement of health and safety management systems. Assisting with statutory compliance programmes including fire safety, asbestos management, electrical safety and water hygiene. Undertaking property inspections, site audits and safety assessments across operational locations. Reviewing risk assessments, method statements and safe systems of work. Supporting operational managers and supervisors to ensure safe working practices are maintained. Monitoring contractor compliance and carrying out site inspections on repair, maintenance and capital works projects. Investigating accidents, incidents and near misses, ensuring appropriate reporting and corrective actions. Delivering health and safety awareness training, toolbox talks and safety briefings. Promoting a positive health and safety culture and supporting continuous improvement initiatives across the Directorate. This is an excellent opportunity for a motivated Health & Safety professional who enjoys a varied role combining compliance, operational safety, inspections, training and stakeholder engagement. What you'll need to succeed Applicants should be able to demonstrate:Essential Criteria NEBOSH General Certificate in Occupational Health & Safety. Membership of IOSH (or actively working towards membership). Experience in a health and safety role within property, housing, construction, maintenance or asset management environments. Knowledge of building safety and property compliance requirements. Experience carrying out risk assessments, health and safety inspections and audits. Ability to work collaboratively with operational, technical and management teams. Excellent written and verbal communication skills. Ability to work independently and manage a varied workload. Full current driving licence and access to suitable transport. What you'll get in return Competitive salary of 35,000 - 38,000 34 days annual leave (including statutory and bank holidays) Generous pension scheme, Healthcare Cash Plan, Employee Health Check Programme, Paid Professional Membership Fees, Cycle to Work Scheme, Ongoing professional development and training opportunities. Supportive and collaborative working environment. Opportunity to make a significant impact on the safety and wellbeing of employees, contractors and residentsVaried and rewarding role within a respected and progressive housing organisation. Excellent long-term career development opportunities. What you need to do now If you're interested in this role, contact Michael Dickson on (phone number removed) or click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A fantastic opportunity has emerged for a Housing Officer to join one of Adecco Public Sector's most improved Housing Association clients in a temporary post, covering for some absences in their team. The post holder will be working hybridly from our client's North London office and expected to own a patch of approximately (Apply online only) units which will include shared ownership and mainly general needs homes. You will be expected to seek out solutions for all customers whatever their needs and will need to be able to think independently and creatively. Covering a geographical patch locally in North London (e.g Enfield, Barnet, Waltham Forest & Haringey), this is a full time post (37.5 hours per week, Monday to Friday) and the successful candidate will be expected to have knowledge of/experience in: Delivering a customer-focused neighbourhood management service across a defined area. Conducting inspections to maintain property standards and safety. Managing tenancy breaches, including Anti-Social Behaviour (ASB), in line with policies. Performing tenancy audits to ensure all tenant details are current and accurate. Collaborating with external agencies to provide the best support for our tenants. Assisting with rent collection and arrears management in partnership with our Income Team. Engaging with tenants to enhance their living experience and address their needs. Voids monitoring and control Please note, a car driver/owner is essential for this role due to the size and geographical area of your patch. Expertise in tenancy management would be highly desirable. Only applicants who feel they meet the above criteria, and can start on short notice (1 week's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in mid/late August 2026.

SNG (Sovereign Network Group) is one of the largest housing associations in England. We provide 86,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year. We're excited to be recruiting for a new Housing Officer role to join our existing team of Housing, ASB and Scheme officers. Based from our Exeter Office 2 days a week, with extensive travel across the area.You'll manage your own diary with a mix of working from home, office and out with our customers, colleagues and partner agencies. We will be offering £32,000 - £40,000 depending on experience. The Role: As a Housing Officer, you'll be the visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive. What you'll be doing: Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality Acting as a trusted point of contact for customers Building relationships with local authorities, community groups, and partner agencies Using data insights to improve services and ensure compliance with legislation and regulations Supporting neighbourhood improvements and shaping services based on the voice of our customers Maintaining accurate customer records and ensuring data is used responsibly Promoting SNG's values and culture of collaboration, safety, and inclusion What we're looking for: Experience delivering tenancy, lease, or neighbourhood management services Strong communication and relationship-building skills, with the ability to influence and resolve complex issues A collaborative approach, working across teams and with external stakeholders Good knowledge of landlord services and the ability to apply this in practice A customer-first mindset, with a track record of achieving positive outcomes Confidence using digital tools to support service delivery A full driving licence and access to your own vehicle

Property Services Manager for housing and support residential properties across East Anglia. Covering repairs, asset management and compliance for the organisation. Client Details We're Solo Housing (East Anglia) and whilst we may be small, we are perfectly formed, unique and not afraid to dream big. In short, we are on a mission to make a difference. Our head office is in Bury St Edmunds, we offer flexible agile working and have properties across Norfolk and Suffolk. Originally established in 1985 as the Campaign for Single Homeless (COSH), we became Solo Housing (East Anglia) in 1996 and are a Registered Provider of Social Housing and a Registered Charity. Since our inception, we've worked tirelessly alongside trusted partner organisations, including local authorities, fellow registered providers, charities and private landlords. Together, we support single people who are facing homelessness, or at risk of losing their home. There has never been a more exciting time to join Solo. Supported by an experienced and forward-thinking Board, we are on a remarkable growth journey. From our current portfolio of around 80 homes, we are on track to grow to 130 homes in the next six months and to own at least 424 homes by March 2031. As we expand, our colleagues are empowered to challenge, innovate and influence the direction of the organisation. Every role has the opportunity to shape our services, drive improvement and help create lasting change for people. Description Responsible for 80 residential units across East Anglia. Housing and supported living. Management of the repairs, asset management and compliance for the portfolio. Line management of a team of 3 including a Building Surveyor, Property Officer and Compliance Co-ordinator. Reporting into the Head of Housing & Support. Management and procurement of external contractors. Liaison with landlords and leases. Budget management. Strategic planning. Profile Commutable distance of East Anglia. Similar experience operating within the social housing sector. High level of knowledge and experience of contract management. Proven track record in delivering property repairs and asset management services. Strong knowledge of housing compliance regulations including gas, electrics, fire safety, asbestos and legionella. Job Offer 45,000 salary 6% employer pension contribution Hybrid agile working 28 days leave + bank holidays Career progression opportunities Health care Training and development

I'm helping a well establised housing provider recruit for a Housing Officer position. Key Responsibilities Deliver an effective and customer-focused housing management and tenancy service. Manage rent arrears, including Housing Benefit and Universal Credit cases. Provide support around financial inclusion and debt management. Manage anti-social behaviour (ASB) cases and work towards effective resolutions. Support allocations and voids management, ensuring properties are managed efficiently. Build positive and professional relationships with residents and encourage effective tenancy engagement. Follow through legal and tenancy enforcement proceedings, including representing PRHA at court where required. Attend and contribute to external meetings with partners, agencies and community stakeholders. Act as a key point of contact for residents, providing advice, guidance and support. Work collaboratively with internal teams and external agencies to resolve tenancy and neighbourhood issues. Maintain accurate records and ensure all housing management activities comply with relevant legislation and organisational policies. About You We are looking for someone who can demonstrate: Proven experience in housing management or a closely related environment. Experience of legal proceedings, tenancy enforcement or transferable legal skills. Strong knowledge and practical experience of rent arrears and income management. Experience dealing with Housing Benefit and Universal Credit. Knowledge of financial inclusion and debt management. A good understanding of relevant housing legislation and tenancy law. Excellent customer service and communication skills. Strong organisation, time management and planning skills. The ability to manage a busy caseload and prioritise competing demands. Strong problem-solving, negotiation and influencing skills. The confidence to deal with challenging situations professionally and effectively. A proactive, approachable and resident-focused attitude. Please apply if intersted.

Housing Officer Location: Greenham Office (1 day per week) with travel across local areas Salary: £32,000 - £40,000 per annum Working Pattern: Hybrid working available Are you passionate about creating thriving communities and delivering outstanding customer service? We're looking for a proactive and customer-focused Housing Officer to join our established team of Housing, ASB, and Scheme Officers. This is a fantastic opportunity to work in a varied and rewarding role where you'll have the autonomy to manage your own diary, balancing time between home working, the office, and engaging directly with customers and partner organisations across your local area. The Role As a Housing Officer , you will be a visible presence within your communities, building strong relationships with residents, colleagues, and external agencies to deliver high-quality housing management services. You'll play a key role in tenancy, leasehold, and neighbourhood management, ensuring services are responsive, compliant, and focused on achieving positive outcomes for customers. Key Responsibilities Deliver high-quality tenancy, leasehold, and neighbourhood management services across your locality. Act as a trusted point of contact for residents, providing advice, support, and guidance. Build and maintain effective relationships with local authorities, community groups, contractors, and partner agencies. Utilise data and insight to improve service delivery and ensure compliance with relevant legislation and regulatory requirements. Support neighbourhood initiatives and community improvements, ensuring customer feedback helps shape services. Maintain accurate customer records and ensure information is managed responsibly and in line with data protection requirements. Champion organisational values, promoting collaboration, inclusion, and a customer-first culture. About You To be successful in this role, you'll have: Experience within housing management, tenancy management, leasehold services, or neighbourhood management. Excellent communication and relationship-building skills, with the ability to influence, negotiate, and resolve complex situations. A collaborative approach and experience working with a range of internal teams and external stakeholders. Strong knowledge of landlord services and housing management practices. A customer-focused mindset with a proven track record of delivering positive outcomes. Confidence using digital systems and technology to support effective service delivery. A proactive, organised approach with the ability to manage a varied workload independently.

ASB and Tenancy Management Coordinator Location: Didsbury, Manchester Salary 42,084 Full time 35 hours per week Permanent About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role This specialist role is responsible for leading and coordinating Southway's response to anti-social behaviour, tenancy breaches and community safety issues. Working across the organisation, you will provide expert advice and support to colleagues, helping to protect customers and communities while ensuring tenancy breaches are addressed fairly, proportionately and effectively. You will oversee complex and high-risk cases, including serious anti-social behaviour, tenancy fraud, unlawful occupation, cuckooing and other tenancy breaches. Working closely with statutory agencies and community partners, you will coordinate interventions that support victims, tackle harm and deliver sustainable outcomes. The role will also support service development by promoting best practice in anti-social behaviour and tenancy management, embedding early intervention approaches, strengthening partnership working. What you'll be doing Lead on complex and high-risk anti-social behaviour and tenancy enforcement cases. Provide specialist advice and support to Housing Officers and managers. Coordinate investigations into anti-social behaviour, tenancy fraud, cuckooing and other serious tenancy breaches. Manage legal case preparation, evidence gathering and liaison with solicitors and partner agencies. Work closely with Greater Manchester Police, Local Authorities and other partners to resolve complex cases and improve community safety. Represent Southway at court hearings, ASB Case Reviews and multi-agency meetings where appropriate. Deliver training, guidance and best practice support to colleagues across the organisation. Produce reports, performance information and learning to support service improvement and quality assurance. About you We are looking for a resilient and customer-focused professional with significant experience of managing anti-social behaviour, tenancy enforcement, community safety or complex housing management cases. You will have a strong understanding of housing and anti-social behaviour legislation and be confident managing risk, making sound decisions and leading complex investigations. Experience of preparing legal cases, working with solicitors and coordinating enforcement action is essential. You will be skilled at building effective relationships with customers, colleagues and partner agencies and able to influence, challenge and collaborate to achieve positive outcomes. A good understanding of safeguarding, vulnerability and trauma-informed practice is also important. You will be highly organised, able to manage competing priorities and maintain accurate case records. Experience of delivering training, working in multi-agency environments and supporting service improvement activities would be advantageous. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 19 August 2026 Interview Date: Wednesday 2 September 2026 For an informal discussion please contact Lee Isherwood on (phone number removed), or e-mail . We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.

MMP Consultancy is seeking an experienced Quality Assurance Officer on behalf of a contractor delivering social housing maintenance services. This is a permanent position based in Stratford, offering a salary of 40,000 - 45,000 per annum, depending on experience. Working closely with planners, supervisors, operatives, subcontractors and client teams, you'll support the delivery of high-quality, compliant and commercially robust reactive maintenance services. You'll play a key role in quality assurance, commercial validation, compliance monitoring and performance management, ensuring repairs are completed accurately, efficiently and in line with contractual requirements. Responsibilities: Carry out desktop quality assurance checks across reactive maintenance work orders. Review completed repairs to ensure quality standards and contractual requirements have been met. Validate Schedule of Rates (SOR/NHF) claims, variations and commercial submissions. Monitor compliance with health and safety requirements, including asbestos-related processes. Support the auditing of repairs, identifying areas for improvement and corrective action. Produce performance reports and analyse operational data to support service improvements. Work closely with operational teams to improve accuracy, efficiency and customer outcomes. Ensure job records, documentation and system information are maintained accurately. Support contract compliance and ensure services are delivered in line with client expectations. Assist with the continuous improvement of quality assurance processes and controls. Requirements: Experience working within social housing, property maintenance or reactive repairs. Strong understanding of responsive repairs and maintenance operations. Experience working with Schedule of Rates (SOR/NHF). Knowledge of validating variations and commercial claims. Understanding of asbestos processes, compliance requirements and health and safety legislation. Experience carrying out quality assurance checks, auditing or post-inspections. Strong analytical skills with the ability to interpret performance data and identify trends. Excellent attention to detail and a commitment to maintaining high standards. Strong IT skills, including Microsoft Office and repairs management systems. Effective communication skills and the ability to work collaboratively with internal and external stakeholders.

Senior Facilities Officer Dulverton, Somerset About Us Exmoor National Park is a unique and beautiful part of the country. Our vision is that Exmoor remains a beautiful landscape, leading the response to climate change and nature recovery, a welcoming place for all, as well as a great place to live, work and do business. We are now looking for a Senior Facilities Officer to join us on a permanent, full-time basis, although part-time working will also be considered. The Benefits - Salary of £37,280 - £41,771 per annum (pro rata for part-time) - Generous annual leave plus bank holidays (pro rata for part-time) - Local Government Pension Scheme - Paid sickness, parental and compassionate leave, plus time off for dependants - Time off to attend medical appointments - Access to trained Mental Health First Aiders and a 24/7 confidential helpline This is a fantastic opportunity for an IOSH-qualified facilities management professional with leadership expertise to join an organisation responsible for one of the most diverse and significant property portfolios of any National Park Authority in England. You ll discover a friendly and collaborative team where people genuinely support one another; there are staff forums, study days and National Park networking activities that help create a rewarding and inclusive place to work. The Role As a Senior Facilities Officer, you will provide operational leadership for the Authority's facilities function, ensuring our buildings, public facilities, vehicles and associated services remain safe, compliant, well maintained and fit for purpose. You'll co-ordinate and prioritise facilities activities across our diverse estate, managing the Facilities team and contractors whilst ensuring statutory compliance requirements are effectively delivered and monitored. Helping to maintain high standards across the Authority, you'll ensure facilities are well presented, vehicles remain safe and available for staff, statutory records are maintained and our buildings continue to deliver best value, efficiency and carbon targets. About You To be considered as our Senior Facilities Officer, you will need: - Experience of supervising or managing a facilities management team - Experience appointing, managing and evaluating contractors - Proven experience applying health and safety legislation across facilities management, including asbestos, Legionella, PAT testing and ladder inspections - In-depth knowledge of facilities management across a wide range of services, equipment, materials and repairs - Knowledge of the Construction (Design and Management) Regulations 2015 and building construction and maintenance - Excellent project management skills - Strong problem-solving and analytical skills - Good IT skills - A full driving licence - IOSH Managing Safely or an equivalent practical health and safety qualification, such as Legionella, asbestos or fire safety management The closing date for this role is 9th September 2026. Other organisations may call this role Facilities Manager, Estates Officer, Estates and Facilities Manager, Facilities Supervisor, Property and Facilities Manager, Building Services Manager, Facilities Co-ordinator, or Estates Co-ordinator. Webrecruit and Exmoor National Park Authority are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to develop your career as our Senior Facilities Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Manager to take over the position from a long term staff member who is soon to retire. Housing Manager Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Manager An excellent opportunity has arisen for an experienced Housing Manager to join a well-established and community-focused organisation. Reporting directly to the Chief Executive, you will take responsibility for the day-to-day management of housing services, ensuring a high-quality service is delivered to residents while maintaining compliance with housing regulations and best practice. This is a varied, hands-on role that would suit an experienced Housing Officer ready to step up or an established Housing Manager looking for a role within a smaller organisation where they can make a real impact. Company will pay for level 4 housing management qualification if not already held. Key duties and responsibilities Manage the day-to-day operations of the Housing Department. Lead on housing applications, assessments, allocations and lettings processes. Prepare and present applications at Lettings & Allocation Committee meetings. Conduct tenancy audits and annual resident visits. Visit new tenants and transfer applicants following tenancy commencement. Provide advice and support to residents, resolving tenancy-related queries and issues. Manage rent arrears and oversee arrears recovery procedures. Lead on Anti-Social Behaviour (ASB) case management and tenancy enforcement. Prepare documentation for any court proceedings and attend court hearings where required. Work closely with support agencies and external stakeholders to support residents. Liaise with the Property Services Manager regarding void properties, pre-void inspections and re-letting processes. Maintain accurate housing management records, databases and reporting systems. Complete statutory and regulatory returns Administer annual rent reviews and resident communications. Support wider operational and administrative activities across the organisation Experience, skills and competencies required: Previous experience within a Housing Association, Registered Provider or social housing environment. Strong knowledge of tenancy management, allocations, rent arrears and ASB management. Experience dealing with vulnerable residents and external support organisations. Good understanding of housing legislation and regulatory requirements. Experience preparing reports and attending formal meetings. Excellent communication and relationship-building skills. Competent IT skills The confidence to work autonomously and take ownership of a broad housing remit. For more information regarding this excellent Housing Manager opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Goodman Masson are currently working with a social housing organisation in London to recruit for an interim Compliance Officer. Pay Rate: £20 - £25ph Umbrella About the Role We are working with a leading organisation within the housing sector who are looking to appoint a Property Services Compliance Officer to join their Property Services and Compliance team. This is an excellent opportunity for an experienced compliance professional to support the delivery of statutory compliance across a diverse property portfolio. Working closely with the Compliance Manager, you will play a key role in monitoring compliance programmes, managing contractor performance, maintaining accurate compliance data, and ensuring all statutory obligations are met. The successful candidate will have strong knowledge of housing compliance requirements, experience managing servicing and maintenance regimes, and the ability to work collaboratively with internal teams, contractors, and external partners. Key Responsibilities Support the Compliance Manager with the effective day-to-day operation of the Property Compliance function. Monitor and manage statutory compliance programmes across areas including: Gas Safety Electrical Safety Fire Safety Asbestos Management Legionella and Water Hygiene Lifts and other safety-critical assets Ensure compliance records, certification, and asset information are accurately maintained across relevant systems. Produce compliance reports, monitor KPIs, and support the identification and management of remedial actions. Carry out quality assurance checks, audits, and inspections to ensure compliance standards are achieved. Review contractor documentation, certificates, and reports to ensure works meet required legislative and quality standards. Support contractor performance management, including attending meetings, reviewing service delivery, and monitoring agreed standards. Assist with procurement, specifications, quotations, and project management of compliance-related remedial works. Support budget monitoring, invoice checking, and financial reporting for compliance activities. Provide technical advice and guidance to internal stakeholders regarding compliance requirements. Respond to customer enquiries, complaints, and service-related queries professionally and efficiently. Contribute towards continuous improvement of compliance processes, policies, and procedures. About You You will have experience working within a property compliance, asset management, or housing services environment, with a strong understanding of statutory compliance requirements. You will have: Experience managing and monitoring compliance servicing and maintenance programmes. Strong knowledge of health and safety legislation and its practical application within property services. Experience reviewing compliance certification and ensuring audit readiness. Experience supervising contractors and monitoring quality standards. Knowledge of property maintenance, building defects, surveying, specifications, quotations, and project delivery. Experience producing reports, monitoring KPIs, and analysing compliance data. Strong organisational skills with the ability to manage competing priorities and meet deadlines. Excellent communication skills with the ability to build effective relationships with contractors, colleagues, and stakeholders. Good IT skills, including strong working knowledge of Microsoft Office packages, particularly Excel. Desirable Experience NEBOSH Health & Safety qualification or equivalent. Experience working within social housing or a regulated housing environment. Experience supporting compliance improvement programmes or implementing new processes. If this role is of interest, please email over your CV to (url removed)

We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Officer to take over the position from a long term staff member who is soon to retire. Housing Officer Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Officer An excellent opportunity has arisen for an experienced Housing Manager to join a well-established and community-focused organisation. Reporting directly to the Chief Executive, you will take responsibility for the day-to-day management of housing services, ensuring a high-quality service is delivered to residents while maintaining compliance with housing regulations and best practice. This is a varied, hands-on role that would suit an experienced Housing Officer ready to step up or an established Housing Manager looking for a role within a smaller organisation where they can make a real impact. Company will pay for level 4 housing management qualification if not already held. Key duties and responsibilities Manage the day-to-day operations of the Housing Department. Lead on housing applications, assessments, allocations and lettings processes. Prepare and present applications at Lettings & Allocation Committee meetings. Conduct tenancy audits and annual resident visits. Visit new tenants and transfer applicants following tenancy commencement. Provide advice and support to residents, resolving tenancy-related queries and issues. Manage rent arrears and oversee arrears recovery procedures. Lead on Anti-Social Behaviour (ASB) case management and tenancy enforcement. Prepare documentation for any court proceedings and attend court hearings where required. Work closely with support agencies and external stakeholders to support residents. Liaise with the Property Services Manager regarding void properties, pre-void inspections and re-letting processes. Maintain accurate housing management records, databases and reporting systems. Complete statutory and regulatory returns Administer annual rent reviews and resident communications. Support wider operational and administrative activities across the organisation Experience, skills and competencies required: Previous experience within a Housing Association, Registered Provider or social housing environment. Strong knowledge of tenancy management, allocations, rent arrears and ASB management. Experience dealing with vulnerable residents and external support organisations. Good understanding of housing legislation and regulatory requirements. Experience preparing reports and attending formal meetings. Excellent communication and relationship-building skills. Competent IT skills The confidence to work autonomously and take ownership of a broad housing remit. For more information regarding this excellent Housing Officer opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Housing Officer Location: Greenham Office (1 day per week) with travel across local areas Salary: 32,000 - 40,000 per annum Working Pattern: Hybrid working available Are you passionate about creating thriving communities and delivering outstanding customer service? We're looking for a proactive and customer-focused Housing Officer to join our established team of Housing, ASB, and Scheme Officers. This is a fantastic opportunity to work in a varied and rewarding role where you'll have the autonomy to manage your own diary, balancing time between home working, the office, and engaging directly with customers and partner organisations across your local area. The Role As a Housing Officer , you will be a visible presence within your communities, building strong relationships with residents, colleagues, and external agencies to deliver high-quality housing management services. You'll play a key role in tenancy, leasehold, and neighbourhood management, ensuring services are responsive, compliant, and focused on achieving positive outcomes for customers. Key Responsibilities Deliver high-quality tenancy, leasehold, and neighbourhood management services across your locality. Act as a trusted point of contact for residents, providing advice, support, and guidance. Build and maintain effective relationships with local authorities, community groups, contractors, and partner agencies. Utilise data and insight to improve service delivery and ensure compliance with relevant legislation and regulatory requirements. Support neighbourhood initiatives and community improvements, ensuring customer feedback helps shape services. Maintain accurate customer records and ensure information is managed responsibly and in line with data protection requirements. Champion organisational values, promoting collaboration, inclusion, and a customer-first culture. About You To be successful in this role, you'll have: Experience within housing management, tenancy management, leasehold services, or neighbourhood management. Excellent communication and relationship-building skills, with the ability to influence, negotiate, and resolve complex situations. A collaborative approach and experience working with a range of internal teams and external stakeholders. Strong knowledge of landlord services and housing management practices. A customer-focused mindset with a proven track record of delivering positive outcomes. Confidence using digital systems and technology to support effective service delivery. A proactive, organised approach with the ability to manage a varied workload independently.

We are seeking an experienced Housing Officer to manage a patch of approximately (Apply online only) properties , delivering a high-quality housing management service to residents. The successful candidate will be responsible for tenancy management, rent collection and arrears recovery, allocations and voids management, resident engagement, and managing anti-social behaviour cases. You will work closely with support services and external stakeholders to help residents sustain their tenancies and build strong communities. Key Responsibilities Manage a designated housing patch and provide an effective tenancy management service. Maximise rental income and oversee rent and service charge collection. Manage arrears cases, including Housing Benefit and Universal Credit matters. Monitor and reduce void turnaround times. Investigate and manage ASB and tenancy breaches. Prepare and serve legal notices and complete pre-court documentation. Represent the organisation at court hearings and external meetings. About You Previous housing management experience. Knowledge of housing legislation and tenancy management practices. Experience in arrears recovery, financial inclusion and debt management. Experience of legal proceedings, court attendance or transferable enforcement experience. Strong communication, negotiation and problem-solving skills. Excellent customer service and organisational abilities. Apply Please submit your CV along with a Supporting Statement outlining your interest in the role and how you meet the requirements of the position

Job Title: Housing Officer Location: West London (Office-Based) Rate: 29 per hour (Umbrella) Contract: 3-Month Ongoing Contract About the Role We are currently recruiting for an experienced Housing Officer to join a busy housing service in West London . This is an office-based role offering a 3-month ongoing contract, ideal for a confident professional who can hit the ground running. Key Responsibilities Manage a designated patch of general needs and/or temporary accommodation properties Deliver a high-quality, customer-focused housing management service Handle tenancy management matters including rent arrears, ASB, complaints, and breaches of tenancy Carry out investigations and take appropriate enforcement action where required Work closely with internal teams and external agencies to resolve housing issues Ensure compliance with housing legislation, policies, and procedures Maintain accurate records and case notes using housing management systems Essential Requirements Proven experience working as a Housing Officer Strong knowledge of housing management, tenancy law, and best practice Experience managing ASB cases and tenancy enforcement Excellent communication, negotiation, and organisational skills Ability to work effectively in a fast-paced, office-based environment Available for an immediate or short-notice start How to Apply If you are an experienced Housing Officer looking for your next contract opportunity in West London, please apply with your CV for immediate consideration.

Housing Officer Our vision is to create communities where everyone has a safe home in a place where they're proud to live. We're big and we're local. Residents are at the heart of all we do and we use our size to influence positive change in the areas where we operate. It's also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, you'll embrace our Values to inspire others as well as yourself to be • Honest • Efficient • Accountable • Respectful • Trusted You'll demonstrate our HEART values in your behaviours. You'll: • Be authentic, open and transparent in your actions and words • Believe that by working together we accomplish more, and work hard every day to improve services, efficiency and value for money. • Take responsibility for delivering excellence and own your own actions. • Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do. • Do what you say you will and be relied upon to keep your promises. And, of course, show commitment to our approach to Equality Diversity & Inclusion, Health & Safety, Compliance and Code of Conduct policies and practices within Southern Housing. The role The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. You will be responsible for supporting tenants through the tenancy. Being professionally curious every day and for ensuring we know who our residents are. And taking action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support. You'll be empathetic, polite, courteous, and hard working as well as proactively resolving issues when you find them, in a safe and efficient manner. You will take ownership and responsibility for delivering a variety of housing management tasks, to consistently meet KPI's and operational targets. Collaboration with internal teams will be essential in your role, as you work together to improve resident satisfaction and ensure a seamless and integrated approach to service delivery. You will work with the Area Housing Manager to maintain external relationships with key partners including the Local Authorities, statutory and voluntary agencies. You will deliver a service in line with policy and procedures and to agreed performance standards. The location You will work from a main office or hub and will spend much of your time out on site, visiting estates and seeing residents in their homes. You can work in a hybrid way, making use of our hubs, estate and scheme offices and some of the week working from home subject to business need. What you'll be doing: • Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks. • Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard. • Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. • Work proactively with customers, manging expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion • Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators. • Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions. • Attend court and prepare contracts, notices and legal papers on tenancy breach issue. • Attend multi-agency partnership meetings • Support our safeguarding obligations by applying professional curiosity and reporting concerns to the specialist teams. • Support and collaborate with colleagues who deal with tenancy fraud. • Prevent non-essential visits by offering a comprehensive, responsive, high quality housing management service using alternative methods of contact. • Provide a holistic approach to resident contact, identify opportunities to carrying out tasks on behalf of other teams, and/or support residents into services to improve health and wellbeing, employment, education and training. • Ensure residents are safe in their homes, working with other teams to provide access to resident's homes as required. Ensure FRA actions are completed and carrying out PEEPS and PCFRA's as required. • Carrying out a programme of tenancy audits so we know who our residents are and identifying support needs. • Assist the income management team in ensuring rental and service charge income is maximised and recovered. • Work in conjunction with the Risk Management framework, encompassing Health and Safety, Data Protection and demonstrate effective controls and compliance with all statutory, regulatory and policy requirements relating to the management of the business. • You'll maintain a detailed knowledge of current legislation, available technology, data protection changes, regulatory framework, and best practice, understanding the implications this has on service, where there are specific service/financial implications. What you'll need: Knowledge and experience • Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. • Proven experience of following processes, using initiative, and delivering excellent customer service.