Job Description At Barnard Marcus , part of the Connells Group, we're looking for a highly motivated Residential Sales Manager - Estate Agent to join our fantastic Estate Agency team in Tooting .OTE - £50,000+, Uncapped Commission - Career Progression A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Residential Sales Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Residential Sales Manager Estate Agency experience such as Lister , Valuer , Estate Agent , Sales Negotiator Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient , positive , organised , numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Full UK driving licence Barnard Marcus Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03067
Mar 29, 2024
Full time
Job Description At Barnard Marcus , part of the Connells Group, we're looking for a highly motivated Residential Sales Manager - Estate Agent to join our fantastic Estate Agency team in Tooting .OTE - £50,000+, Uncapped Commission - Career Progression A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Residential Sales Manager? Industry leading training and development Demonstrable career ladder Supportive and rewarding environment Compete for top achievers awards Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Residential Sales Manager Estate Agency experience such as Lister , Valuer , Estate Agent , Sales Negotiator Able to generate new business in a target driven environment Outstanding customer care / customer service experience Resilient , positive , organised , numerate and detail oriented Excellent verbal and written communication skills IT literate (MS Office, internet, email systems) Full UK driving licence Barnard Marcus Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS03067
Are you a seasoned Facilities Management professional with a passion for luxury brands and a drive for excellence? Do you thrive in dynamic, high-growth environments? If so, we have an exciting opportunity for you! Company Overview: Joshua Robert is working with a high-growth VC backed luxury brand seeking a Head of FM. A leading name in the world of luxury, renowned for our commitment to quality, craftsmanship, and unparalleled customer experience. As they continue our journey of expansion and innovation, they are seeking a Head of Facilities Management to lead our FM operations and uphold the standards of excellence across all facilities. The role reports to the board and has full oversight of FM. Role Overview: As the Head of Facilities Management, you will be responsible for overseeing all aspects of facilities management for our rapidly growing luxury brand. You will lead a team dedicated to maintaining and enhancing our prestigious properties, ensuring that they reflect the essence of our brand and provide an exceptional environment for our customers, employees, and stakeholders. Key Responsibilities: Develop and implement strategic plans for facilities management in alignment with the company's growth objectives and brand standards. Lead and manage a team of facilities professionals, including facility managers, technicians, and support staff, fostering a culture of excellence, collaboration, and innovation. Oversee the maintenance, operation, and optimization of all facilities, including retail stores, offices, showrooms, and distribution centers, ensuring they meet the highest standards of safety, functionality, and aesthetics. Partner with cross-functional teams, including Retail, Operations, HR, and Finance, to support business initiatives and deliver integrated facility solutions that enhance the overall customer and employee experience. Manage vendor relationships and contracts, negotiate service agreements, and ensure cost-effective delivery of facility services while maintaining quality and compliance. Develop and implement sustainable practices and initiatives to minimize environmental impact and promote corporate social responsibility. Establish and maintain policies, procedures, and protocols for facility management, compliance, and emergency preparedness. Monitor and analyze facility performance metrics, identify areas for improvement, and implement best practices and innovations to drive operational efficiency and effectiveness. Qualifications and Experience: Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field. Master's degree or professional certifications (e.g., CFM, FMP) preferred. Proven experience in facilities management leadership roles within the luxury retail, hospitality, or lifestyle sectors, with a track record of success in managing high-end properties and delivering exceptional customer experiences. Strong leadership and management skills, with the ability to inspire, motivate, and develop teams to achieve strategic goals and drive performance excellence. Excellent communication, interpersonal, and relationship-building skills, with the ability to collaborate effectively with stakeholders at all levels of the organization. Strategic thinking, analytical mindset, and problem-solving abilities, with a focus on innovation, continuous improvement, and delivering results. Knowledge of industry best practices, regulations, and standards related to facilities management, health and safety, sustainability, and compliance. Benefits and Perks: Joining our team comes with a range of benefits and perks, including competitive compensation, comprehensive health and wellness programs, generous vacation and leave policies, employee discounts, professional development opportunities, and more.
Mar 28, 2024
Full time
Are you a seasoned Facilities Management professional with a passion for luxury brands and a drive for excellence? Do you thrive in dynamic, high-growth environments? If so, we have an exciting opportunity for you! Company Overview: Joshua Robert is working with a high-growth VC backed luxury brand seeking a Head of FM. A leading name in the world of luxury, renowned for our commitment to quality, craftsmanship, and unparalleled customer experience. As they continue our journey of expansion and innovation, they are seeking a Head of Facilities Management to lead our FM operations and uphold the standards of excellence across all facilities. The role reports to the board and has full oversight of FM. Role Overview: As the Head of Facilities Management, you will be responsible for overseeing all aspects of facilities management for our rapidly growing luxury brand. You will lead a team dedicated to maintaining and enhancing our prestigious properties, ensuring that they reflect the essence of our brand and provide an exceptional environment for our customers, employees, and stakeholders. Key Responsibilities: Develop and implement strategic plans for facilities management in alignment with the company's growth objectives and brand standards. Lead and manage a team of facilities professionals, including facility managers, technicians, and support staff, fostering a culture of excellence, collaboration, and innovation. Oversee the maintenance, operation, and optimization of all facilities, including retail stores, offices, showrooms, and distribution centers, ensuring they meet the highest standards of safety, functionality, and aesthetics. Partner with cross-functional teams, including Retail, Operations, HR, and Finance, to support business initiatives and deliver integrated facility solutions that enhance the overall customer and employee experience. Manage vendor relationships and contracts, negotiate service agreements, and ensure cost-effective delivery of facility services while maintaining quality and compliance. Develop and implement sustainable practices and initiatives to minimize environmental impact and promote corporate social responsibility. Establish and maintain policies, procedures, and protocols for facility management, compliance, and emergency preparedness. Monitor and analyze facility performance metrics, identify areas for improvement, and implement best practices and innovations to drive operational efficiency and effectiveness. Qualifications and Experience: Bachelor's degree in Facilities Management, Engineering, Business Administration, or related field. Master's degree or professional certifications (e.g., CFM, FMP) preferred. Proven experience in facilities management leadership roles within the luxury retail, hospitality, or lifestyle sectors, with a track record of success in managing high-end properties and delivering exceptional customer experiences. Strong leadership and management skills, with the ability to inspire, motivate, and develop teams to achieve strategic goals and drive performance excellence. Excellent communication, interpersonal, and relationship-building skills, with the ability to collaborate effectively with stakeholders at all levels of the organization. Strategic thinking, analytical mindset, and problem-solving abilities, with a focus on innovation, continuous improvement, and delivering results. Knowledge of industry best practices, regulations, and standards related to facilities management, health and safety, sustainability, and compliance. Benefits and Perks: Joining our team comes with a range of benefits and perks, including competitive compensation, comprehensive health and wellness programs, generous vacation and leave policies, employee discounts, professional development opportunities, and more.
About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to lead on providing housing and homelessness support to residents and migrant households setting into the area. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You directly line manage Assistant Service Managers and through them a range of Advisers covering statutory and non-statutory homelessness and prevention services. This is a key Service Manager position within the Homelessness, Independence and Preventative Services. If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers. You are a visible leader adept at managing high volumes of work involving vulnerable residents. You will demonstrate compassion, energy and enthusiasm to be ready for a new and exciting challenge where every day is different. You will lead on providing housing and homelessness support to residents and migrant household setting in the area. You lead, support and enable staff to identify and assess complex needs and carry out investigations to ensure effective decision making. You encourage innovation and inspire your team to be highly motivated, efficient and effective in their roles, balancing the need to work independently but collaboratively to meet the needs of any resettlement required within the borough and ensure and the correct support is in place. You are proactive in reviewing and evaluating your own performance and acting on your own initiative to improve and develop. Operate effectively in a highly changeable and demanding working environment with multiple competing priorities, ensuring timely and relevant interventions are carried out to prevent escalation of need, decisions are made to fulfil statutory requirements and legal challenges are responded to. About You: You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation. You have experience of successfully managing staff and are a collaborative leader, acting with integrity and building trusting relationships, operating effectively through prioritisation, delegation and efficient use of available resources to deliver value for money services. You are an expert communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs. You are a dynamic decision maker who leads and motivates others to deliver a high performing service achieving excellent results, which can flex and adapt to the changing need of residents, integrating digital service solutions balanced with bespoke solutions for vulnerable residents. You are a creative and analytical problem solver who takes responsibility to see problems through to successful resolution, ensuring your work and the work of the team achieve service outcomes that support the shared goals of the council, while operating with financial acumen. It is desirable that you have a degree or equivalent qualifications. You can travel independently around the Borough to meet other professionals in community settings. If the points below resonate with you, we'd love you to put in an application: Are you passionate about customer services? Are you an experienced homelessness resettlement professional? Are you looking to working in a forward thinking and progressive housing department? Essential for the Role Basic DBS check is required for the role. Read more about the work you'll be doing in the Role Profile. The key information you need about the role should be in the job description, but if you have any further questions about the role, please contact: Email: Interviews for this role will be held in April 2024. Closing date - 27 th March 2024.
Mar 28, 2024
Full time
About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to lead on providing housing and homelessness support to residents and migrant households setting into the area. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You directly line manage Assistant Service Managers and through them a range of Advisers covering statutory and non-statutory homelessness and prevention services. This is a key Service Manager position within the Homelessness, Independence and Preventative Services. If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers. You are a visible leader adept at managing high volumes of work involving vulnerable residents. You will demonstrate compassion, energy and enthusiasm to be ready for a new and exciting challenge where every day is different. You will lead on providing housing and homelessness support to residents and migrant household setting in the area. You lead, support and enable staff to identify and assess complex needs and carry out investigations to ensure effective decision making. You encourage innovation and inspire your team to be highly motivated, efficient and effective in their roles, balancing the need to work independently but collaboratively to meet the needs of any resettlement required within the borough and ensure and the correct support is in place. You are proactive in reviewing and evaluating your own performance and acting on your own initiative to improve and develop. Operate effectively in a highly changeable and demanding working environment with multiple competing priorities, ensuring timely and relevant interventions are carried out to prevent escalation of need, decisions are made to fulfil statutory requirements and legal challenges are responded to. About You: You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation. You have experience of successfully managing staff and are a collaborative leader, acting with integrity and building trusting relationships, operating effectively through prioritisation, delegation and efficient use of available resources to deliver value for money services. You are an expert communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs. You are a dynamic decision maker who leads and motivates others to deliver a high performing service achieving excellent results, which can flex and adapt to the changing need of residents, integrating digital service solutions balanced with bespoke solutions for vulnerable residents. You are a creative and analytical problem solver who takes responsibility to see problems through to successful resolution, ensuring your work and the work of the team achieve service outcomes that support the shared goals of the council, while operating with financial acumen. It is desirable that you have a degree or equivalent qualifications. You can travel independently around the Borough to meet other professionals in community settings. If the points below resonate with you, we'd love you to put in an application: Are you passionate about customer services? Are you an experienced homelessness resettlement professional? Are you looking to working in a forward thinking and progressive housing department? Essential for the Role Basic DBS check is required for the role. Read more about the work you'll be doing in the Role Profile. The key information you need about the role should be in the job description, but if you have any further questions about the role, please contact: Email: Interviews for this role will be held in April 2024. Closing date - 27 th March 2024.
About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to work with private landlords to acquire new properties that are suitable to prevent or resolve homelessness. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support private landlords letting out their properties to some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You directly line manage Assistant Service Managers and through them a range of Advisers covering statutory and non-statutory homelessness and prevention services. This is a key Service Manager position with Homelessness, Independence and Preventative Services which a. If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers. You are a visible leader adept at managing high volumes of work involving vulnerable residents. You will demonstrate compassion, energy and enthusiasm to be ready for a new and exciting challenge where every day is different. You will be responsible for a service that makes a real difference to the lives of people who are homeless or at risk of losing their housing. You will Lead, develop, organise, and control the Accommodation function for households in housing need for the Council (Temporary Accommodation & access to the private rented sector); managing supply of temporary accommodation & PRS, allocation of accommodation, housing management of temporary accommodation, move on and resettlement functions within HIPS You will ensure that all accommodation used to place homeless households are fully compliant and in good condition and that households receive the support they need. Operate effectively in a highly changeable and demanding working environment with multiple competing priorities, ensuring timely and relevant interventions are carried out to prevent escalation of need, decisions are made to fulfil statutory requirements and legal challenges are responded to. About You You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation. You have experience of successfully managing staff and are a collaborative leader, acting with integrity and building trusting relationships, operating effectively through prioritisation, delegation and efficient use of available resources to deliver value for money services. You are an expert communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs. You are a dynamic decision maker who leads and motivates others to deliver a high performing service achieving excellent results, which can flex and adapt to the changing need of residents, integrating digital service solutions balanced with bespoke solutions for vulnerable residents. It is desirable that you have a degree or equivalent qualifications. You can travel independently around the Borough to meet other professionals in community settings. Are you passionate about customer services? Are you an experienced homelessness professional? Are you looking to working in a forward thinking and progressive housing department? Essential for the Role Basic DBS check is required for the role. If the points above resonate with you, we would like to hear from you. Read more about the work you'll be doing in the Role Profile. The key information you need about the role should be in the Role Profile , but if you have any further questions about the role, please contact: Email: Interviews for this job will be held during April 2024. Closing date - 27 th March 2024
Mar 28, 2024
Full time
About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role This is an exciting opportunity to join our Homelessness, Independence and Preventative Services which adopts a preventative approach across the housing, health and social care agendas. Your primary focus will be to work with private landlords to acquire new properties that are suitable to prevent or resolve homelessness. You must be professional, energetic and enthusiastic as we are interested in what you can bring to help us improve and develop our services to support private landlords letting out their properties to some of our most vulnerable residents. You must be able to learn and develop your knowledge required for this role and be able to travel independently around the Borough. About The Team You'll Be Working In This is an exciting and busy role that is at the centre of the Councils response to homelessness. The service is developing and progressing our agenda to reduce the use of temporary accommodation and achieve more upstream prevention outcomes. You directly line manage Assistant Service Managers and through them a range of Advisers covering statutory and non-statutory homelessness and prevention services. This is a key Service Manager position with Homelessness, Independence and Preventative Services which a. If you want to work in the public sector and be part of a progressive team, this is a unique opportunity for you as we are interested in what you can bring to help us improve and develop our services for our customers. You are a visible leader adept at managing high volumes of work involving vulnerable residents. You will demonstrate compassion, energy and enthusiasm to be ready for a new and exciting challenge where every day is different. You will be responsible for a service that makes a real difference to the lives of people who are homeless or at risk of losing their housing. You will Lead, develop, organise, and control the Accommodation function for households in housing need for the Council (Temporary Accommodation & access to the private rented sector); managing supply of temporary accommodation & PRS, allocation of accommodation, housing management of temporary accommodation, move on and resettlement functions within HIPS You will ensure that all accommodation used to place homeless households are fully compliant and in good condition and that households receive the support they need. Operate effectively in a highly changeable and demanding working environment with multiple competing priorities, ensuring timely and relevant interventions are carried out to prevent escalation of need, decisions are made to fulfil statutory requirements and legal challenges are responded to. About You You have extensive knowledge and experience of the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017, working with vulnerable people, and experience of leading multi-disciplinary housing teams and work involving complex needs and diverse client groups and an expert knowledge of homelessness and associated legislation. You have experience of successfully managing staff and are a collaborative leader, acting with integrity and building trusting relationships, operating effectively through prioritisation, delegation and efficient use of available resources to deliver value for money services. You are an expert communicator who engages effectively with a broad range of people, including applicants, colleagues, and elected members, to motivate, influence, negotiate and persuade and achieve multi-disciplinary outcomes to meet wide ranging needs. You are a dynamic decision maker who leads and motivates others to deliver a high performing service achieving excellent results, which can flex and adapt to the changing need of residents, integrating digital service solutions balanced with bespoke solutions for vulnerable residents. It is desirable that you have a degree or equivalent qualifications. You can travel independently around the Borough to meet other professionals in community settings. Are you passionate about customer services? Are you an experienced homelessness professional? Are you looking to working in a forward thinking and progressive housing department? Essential for the Role Basic DBS check is required for the role. If the points above resonate with you, we would like to hear from you. Read more about the work you'll be doing in the Role Profile. The key information you need about the role should be in the Role Profile , but if you have any further questions about the role, please contact: Email: Interviews for this job will be held during April 2024. Closing date - 27 th March 2024
Job Description - Head of Workplace Experience & Estate Management (010579) Head of Workplace Experience & Estate Management - ( 010579 ) Primary Location Primary Location UK-ENG-London Other Locations Other Locations UK-ENG-Leeds Job Job Property Procurement and Security Organisation Organisation 130010 - PROPERTY DIVISION Job Posting Job Posting 15-Mar-2024, 1:50:06 PM Job Description - Head of Workplace Experience & Estate Management (Soft Services) The aim of the Central Operations Directorate is to create and maintain an effective, efficient, and resilient workplace experience across the Bank of England, embracing new ways of working in safe and secure ways. Within Central Operations, our Property Division is responsible for the Bank's entire property estate, including our facilities and maintenance operations, covering all our sites across the UK. The Head of Workplace Experience is a critical and exciting role, with full responsibility for actively managing the Bank's property portfolio and the delivery of soft services throughout the UK Central Bank. This includes our landmark, Grade I Listed, Threadneedle Street site, and nearby Moorgate offices, as well as our sites across the UK including Essex, Leeds, and smaller hub locations, ensuring the Bank connects with, and represent the people from across the country . This is an opportunity to lead a team of 45 FTE, as the Head of Workplace Experience & Estates, driving excellence in customer experience and continuous improvement to maximise the benefits of smarter working within a hybrid environment. The role requires creativity and a vision of where the future workplace needs to go, and the determination and drive to take it there. The successful candidate will need to be highly experienced and a confident negotiator, with a proven track-record of achieving value for money and managing supplier relationships. You will care deeply about your role in achieving carbon savings and maintaining prestigious premises which are home to the Bank's critical national infrastructure and UK Gold Reserves, as well as our 5,000 colleagues. As Head of Workplace Experience & Estates Management, you will ensure that the Bank's portfolio is being managed efficiently and soft services delivered throughout the Estate at the highest standard. These aspects play a key role in the Bank's Employee Value Proposition. With ownership for Estates Management, the role further ensures that our portfolio of properties align to business requirements and remain fit for purpose, both now and looking to the future. This includes driving improvements to maximise the benefits of smart working within a new hybrid environment, incorporating the Property sustainability agenda, and developing workplace policy, compliance, and design. This is an essential role that is vital to our continuous operation and futureproofing National Critical Infrastructure. Key responsibilities include: Strategic Focus - develop, promote, and deliver the Bank's Property strategy, supporting the Director of Property in providing strategic direction for the delivery model for all Soft FM Services and Estates Management related activities, and provide strategic direction for the supporting teams. Soft Services, Workplace and Estates Management - own end-to-end service delivery of Soft Services, Workplace and Estates Management and deliver an effective space management solution - including oversight of events set-up and the management of facilities such as reception and Helpdesk. Strategic Portfolio Management - set robust business cases to support recommendations and benefits towards the Property Strategy and ensure the delivery of Soft FM and Estates Management that meet the requirements of the Bank's business operations, optimising from a cost and Value for Money perspective, driving innovation, and maximising flexibility, smarter working and leveraging market opportunities. Finance - own Soft Services and Estates Management budget, leading robust cost management, managing and implementing capital investment plans and supporting the Director of Property (in collaboration with Head of Infrastructure) in Estates-wide strategic budget planning and allocations. Stakeholder Relationships -work with colleagues across the Central Operations Directorate to drive the development of Soft Services and Estates Management-specific policy and implementation plans and advise, steer and quality-assure all matters related to Soft Services and Estates Management. People Development - build and manage multi-disciplinary Soft Services and Estates Management teams, providing a development path, training and the development of technical expertise and work with the Director of Property to support joined up training, development, and succession planning activities across the whole of the Property function. Policy, Process, and Improvement -support the Director of Property with risk mitigation and build and implement a portfolio planning framework, processes, systems, reporting and data to drive focussed decision making and continuous improvement and drive a fully compliant approach to a safe working. Thought Leadership - provide expertise, thought leadership and authoritative advice across the whole Estate and implement environmental solutions across a complex portfolio. No. of direct reports - c. 3-4 Role Requirements Strong working background in workplace strategy, design, policy, project and programme management, space utilisation planning and change management preferably in historic or Listed buildings, with experience in smart buildings and how to implement smart building design. Superior customer service delivery demonstrating a constant drive for excellence in all aspects of soft service delivery, as measured through user feedback, improvements, and financially sound decisions . Proven expertise in managing complex estates and delivering superior customer service through events, reception facilities, helpdesk etc ., considering sustainability and Greening Government practices, implementing them within all property-related decisions. Proven expertise and track record in gaining trust of senior stakeholders in complex or high-risk property matters and managing potentially conflicting views. Well-developed inclusive leadership skills and dedication to developing your team. Demonstrable understanding of property function strategy and business planning, including current and future capability and capacity requirements, around topics such as Levelling Up and Net Zero. Experience in technology and innovation demonstrating the ability to apply a risk-based, research focussed approach to developing and testing new technology and practices, with experience in analytical decision making, converting data into strategic insight, applying this to all projects and property related decisions. Expertise in health & safety, compliance and inclusion providing robust professional advice to protect the Bank from any property related legal, financial, or H&S risk around building legislations, regulations and working procedures. Member of Royal Institute of Chartered Surveyors certified or equivalent. Post graduate qualification or equivalent in Property Management/Facilities management or applicable degree. You should not be put off from applying if you do not meet or do not have all of these criteria - we would actively encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be effective in this role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. This role can be based from either our Threadneedle St office in London or our Leeds office in the city centre. Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information This specific role offers a competitive base salary. We encourage flexible working . click apply for full job details
Mar 27, 2024
Full time
Job Description - Head of Workplace Experience & Estate Management (010579) Head of Workplace Experience & Estate Management - ( 010579 ) Primary Location Primary Location UK-ENG-London Other Locations Other Locations UK-ENG-Leeds Job Job Property Procurement and Security Organisation Organisation 130010 - PROPERTY DIVISION Job Posting Job Posting 15-Mar-2024, 1:50:06 PM Job Description - Head of Workplace Experience & Estate Management (Soft Services) The aim of the Central Operations Directorate is to create and maintain an effective, efficient, and resilient workplace experience across the Bank of England, embracing new ways of working in safe and secure ways. Within Central Operations, our Property Division is responsible for the Bank's entire property estate, including our facilities and maintenance operations, covering all our sites across the UK. The Head of Workplace Experience is a critical and exciting role, with full responsibility for actively managing the Bank's property portfolio and the delivery of soft services throughout the UK Central Bank. This includes our landmark, Grade I Listed, Threadneedle Street site, and nearby Moorgate offices, as well as our sites across the UK including Essex, Leeds, and smaller hub locations, ensuring the Bank connects with, and represent the people from across the country . This is an opportunity to lead a team of 45 FTE, as the Head of Workplace Experience & Estates, driving excellence in customer experience and continuous improvement to maximise the benefits of smarter working within a hybrid environment. The role requires creativity and a vision of where the future workplace needs to go, and the determination and drive to take it there. The successful candidate will need to be highly experienced and a confident negotiator, with a proven track-record of achieving value for money and managing supplier relationships. You will care deeply about your role in achieving carbon savings and maintaining prestigious premises which are home to the Bank's critical national infrastructure and UK Gold Reserves, as well as our 5,000 colleagues. As Head of Workplace Experience & Estates Management, you will ensure that the Bank's portfolio is being managed efficiently and soft services delivered throughout the Estate at the highest standard. These aspects play a key role in the Bank's Employee Value Proposition. With ownership for Estates Management, the role further ensures that our portfolio of properties align to business requirements and remain fit for purpose, both now and looking to the future. This includes driving improvements to maximise the benefits of smart working within a new hybrid environment, incorporating the Property sustainability agenda, and developing workplace policy, compliance, and design. This is an essential role that is vital to our continuous operation and futureproofing National Critical Infrastructure. Key responsibilities include: Strategic Focus - develop, promote, and deliver the Bank's Property strategy, supporting the Director of Property in providing strategic direction for the delivery model for all Soft FM Services and Estates Management related activities, and provide strategic direction for the supporting teams. Soft Services, Workplace and Estates Management - own end-to-end service delivery of Soft Services, Workplace and Estates Management and deliver an effective space management solution - including oversight of events set-up and the management of facilities such as reception and Helpdesk. Strategic Portfolio Management - set robust business cases to support recommendations and benefits towards the Property Strategy and ensure the delivery of Soft FM and Estates Management that meet the requirements of the Bank's business operations, optimising from a cost and Value for Money perspective, driving innovation, and maximising flexibility, smarter working and leveraging market opportunities. Finance - own Soft Services and Estates Management budget, leading robust cost management, managing and implementing capital investment plans and supporting the Director of Property (in collaboration with Head of Infrastructure) in Estates-wide strategic budget planning and allocations. Stakeholder Relationships -work with colleagues across the Central Operations Directorate to drive the development of Soft Services and Estates Management-specific policy and implementation plans and advise, steer and quality-assure all matters related to Soft Services and Estates Management. People Development - build and manage multi-disciplinary Soft Services and Estates Management teams, providing a development path, training and the development of technical expertise and work with the Director of Property to support joined up training, development, and succession planning activities across the whole of the Property function. Policy, Process, and Improvement -support the Director of Property with risk mitigation and build and implement a portfolio planning framework, processes, systems, reporting and data to drive focussed decision making and continuous improvement and drive a fully compliant approach to a safe working. Thought Leadership - provide expertise, thought leadership and authoritative advice across the whole Estate and implement environmental solutions across a complex portfolio. No. of direct reports - c. 3-4 Role Requirements Strong working background in workplace strategy, design, policy, project and programme management, space utilisation planning and change management preferably in historic or Listed buildings, with experience in smart buildings and how to implement smart building design. Superior customer service delivery demonstrating a constant drive for excellence in all aspects of soft service delivery, as measured through user feedback, improvements, and financially sound decisions . Proven expertise in managing complex estates and delivering superior customer service through events, reception facilities, helpdesk etc ., considering sustainability and Greening Government practices, implementing them within all property-related decisions. Proven expertise and track record in gaining trust of senior stakeholders in complex or high-risk property matters and managing potentially conflicting views. Well-developed inclusive leadership skills and dedication to developing your team. Demonstrable understanding of property function strategy and business planning, including current and future capability and capacity requirements, around topics such as Levelling Up and Net Zero. Experience in technology and innovation demonstrating the ability to apply a risk-based, research focussed approach to developing and testing new technology and practices, with experience in analytical decision making, converting data into strategic insight, applying this to all projects and property related decisions. Expertise in health & safety, compliance and inclusion providing robust professional advice to protect the Bank from any property related legal, financial, or H&S risk around building legislations, regulations and working procedures. Member of Royal Institute of Chartered Surveyors certified or equivalent. Post graduate qualification or equivalent in Property Management/Facilities management or applicable degree. You should not be put off from applying if you do not meet or do not have all of these criteria - we would actively encourage you to get in touch to discuss what support you might need to close any gaps and/or any other skills you might have which you think could be effective in this role. Our Approach to Inclusion The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve. At the Bank of England we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. This role can be based from either our Threadneedle St office in London or our Leeds office in the city centre. Finally, we're proud to be a member of the Disability Confident Scheme . If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information This specific role offers a competitive base salary. We encourage flexible working . click apply for full job details
FACILITIES MANAGER Salary: Up to 37,000 depending on experience (inclusive of London Weighting Allowance) Working hours: 37.5 hours per week, Monday to Friday between 8am to 6pm. Some flexibility required according to the needs of the business, with some occasional weekend work Location: The Foundry, 17 Oval Way, London, SE11 5RR Closing date: 18 April 2024, we will be closing the application once we find the right candidate. The Post Your duties will include but not limited to: Compliance with health and safety legislation and good practice, including: Carrying out risk assessments and fire risk assessments, and ensuring that any resulting actions are carried out in a timely manner; Fire safety procedures including testing of fire safety systems and carrying out bi-annual fire evacuations; Conducting and keeping a clear and accurate record of, weekly inspections of buildings. Line Manage a small team of Facilities Support Assistants (FSAs) Managing the day-to-day work of the Facilities team; Ensuring staff have regular supervisions; Lead, develop and motivate staff; Setting up (or assisting / supervising the FSAs) furniture and Audio Visual and Information Technology in conference and meeting rooms; Carrying out (or assisting / supervising the FSAs) small-scale maintenance tasks including re-painting offices, basic plumbing, small-scale carpentry, key cutting, waste disposal, etc. Building improvements and maintenance Responsible for ensuring an ethical negotiation, procurement and management of Service of agreement levels. Updating and maintaining supplier contact database and summary sheets. Investigating day-to-day building-related problems (ranging from boiler/heating breakdowns, leaking roofs and blocked toilets, to alarm activations etc.), and devising timely and cost-effective solutions in consultation (as necessary) with the centre manager, contractors and tenants; Organising and overseeing planned preventative maintenance works and facilities service delivery (such as mechanical and electrical services, fire safety systems, building fabric, security), liaising with contractors and tenants to ensure timely completion and minimum disruption; Keeping up-to-date maintenance and service records and a manual of the building; Building strong working relationships with contractors in specifying works, tendering, monitoring progress and approving invoices on completion; Helping to monitor and reduce energy and water use in the buildings; Making suggestions on how to improve management and delivery of maintenance and services to tenants, and how to achieve the company's financial, social and environmental objectives. Communications Acting as a point of contact for tenants to report maintenance and other building-related issues; Acting as a point of contact for conference users to resolve problems that arise during their meetings; Establishing and maintaining excellent communication with tenants and centre users to help ensure their satisfaction with the building and services; Keeping records of maintenance work reported and carried out, to enable accurate reporting to the relevant Board on performance against targets. Undertaking the building-related aspects of tenant moves, including: Working with incoming tenants to determine and undertake any works required before they move in; Instructing redecoration of offices when vacant and liaising with contractors on other works as required; Assisting our IT company with setting up and managing phone systems Other responsibilities include: Assisting the Centre Manager with other duties that may be required from time to time; Other duties as required, in line with the role. Person Specification This is a busy, demanding and 'hands-on' role that will require a 'can do' attitude by the successful applicant. Essential skills and experience You have experience of commercial facilities / property management; You have experience of managing health and safety within the workplace; You have experience of managing expenditure and approving invoices; You are computer literate with good working knowledge of Word, Outlook and Excel; You have some knowledge and a strong interest in the social and environmental performance of buildings, particularly in relation to energy and water use, recycling, green commuting and accessibility; You can cope well under pressure; You have good organisational and time management skills and can prioritise effectively; You are a confident starter-finisher with an eye for detail; You are a problem-solver; You are confident in supervising others; You are personable, able to establish a good rapport quickly and establish trust in the long term; You are a good team worker. Contractual Details This is a permanent part-time role with a three-month probationary period. Benefits include 25 days holiday entitlement pro-rata as well as statutory bank holidays. We offer a company contribution up to 7% to a pension depending on scheme choice, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Please note, you must be eligible to work in the UK in order to apply for this role.
Mar 25, 2024
Full time
FACILITIES MANAGER Salary: Up to 37,000 depending on experience (inclusive of London Weighting Allowance) Working hours: 37.5 hours per week, Monday to Friday between 8am to 6pm. Some flexibility required according to the needs of the business, with some occasional weekend work Location: The Foundry, 17 Oval Way, London, SE11 5RR Closing date: 18 April 2024, we will be closing the application once we find the right candidate. The Post Your duties will include but not limited to: Compliance with health and safety legislation and good practice, including: Carrying out risk assessments and fire risk assessments, and ensuring that any resulting actions are carried out in a timely manner; Fire safety procedures including testing of fire safety systems and carrying out bi-annual fire evacuations; Conducting and keeping a clear and accurate record of, weekly inspections of buildings. Line Manage a small team of Facilities Support Assistants (FSAs) Managing the day-to-day work of the Facilities team; Ensuring staff have regular supervisions; Lead, develop and motivate staff; Setting up (or assisting / supervising the FSAs) furniture and Audio Visual and Information Technology in conference and meeting rooms; Carrying out (or assisting / supervising the FSAs) small-scale maintenance tasks including re-painting offices, basic plumbing, small-scale carpentry, key cutting, waste disposal, etc. Building improvements and maintenance Responsible for ensuring an ethical negotiation, procurement and management of Service of agreement levels. Updating and maintaining supplier contact database and summary sheets. Investigating day-to-day building-related problems (ranging from boiler/heating breakdowns, leaking roofs and blocked toilets, to alarm activations etc.), and devising timely and cost-effective solutions in consultation (as necessary) with the centre manager, contractors and tenants; Organising and overseeing planned preventative maintenance works and facilities service delivery (such as mechanical and electrical services, fire safety systems, building fabric, security), liaising with contractors and tenants to ensure timely completion and minimum disruption; Keeping up-to-date maintenance and service records and a manual of the building; Building strong working relationships with contractors in specifying works, tendering, monitoring progress and approving invoices on completion; Helping to monitor and reduce energy and water use in the buildings; Making suggestions on how to improve management and delivery of maintenance and services to tenants, and how to achieve the company's financial, social and environmental objectives. Communications Acting as a point of contact for tenants to report maintenance and other building-related issues; Acting as a point of contact for conference users to resolve problems that arise during their meetings; Establishing and maintaining excellent communication with tenants and centre users to help ensure their satisfaction with the building and services; Keeping records of maintenance work reported and carried out, to enable accurate reporting to the relevant Board on performance against targets. Undertaking the building-related aspects of tenant moves, including: Working with incoming tenants to determine and undertake any works required before they move in; Instructing redecoration of offices when vacant and liaising with contractors on other works as required; Assisting our IT company with setting up and managing phone systems Other responsibilities include: Assisting the Centre Manager with other duties that may be required from time to time; Other duties as required, in line with the role. Person Specification This is a busy, demanding and 'hands-on' role that will require a 'can do' attitude by the successful applicant. Essential skills and experience You have experience of commercial facilities / property management; You have experience of managing health and safety within the workplace; You have experience of managing expenditure and approving invoices; You are computer literate with good working knowledge of Word, Outlook and Excel; You have some knowledge and a strong interest in the social and environmental performance of buildings, particularly in relation to energy and water use, recycling, green commuting and accessibility; You can cope well under pressure; You have good organisational and time management skills and can prioritise effectively; You are a confident starter-finisher with an eye for detail; You are a problem-solver; You are confident in supervising others; You are personable, able to establish a good rapport quickly and establish trust in the long term; You are a good team worker. Contractual Details This is a permanent part-time role with a three-month probationary period. Benefits include 25 days holiday entitlement pro-rata as well as statutory bank holidays. We offer a company contribution up to 7% to a pension depending on scheme choice, a free company bicycle scheme with bicycle maintenance costs, season ticket loans, interest-free personal loans, as well as other benefits. Please note, you must be eligible to work in the UK in order to apply for this role.
It's time for the next step. You've earned it. Apply Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. Estates & Facilities Head of Estates London £75,000 Per annum Permanent Your Contact Tom Morrison Senior Manager Your next role It's time for the next step. You've earned it. Apply Feeling challenged? Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. l More Opportunities 0 Find the job you're looking for in Estates & Facilities. Or call us for the latest opportunities. Browse all jobs Building Surveyor Scotland Permanent Competitive Per annum Property Services - Career Consultation London Contract Negotiable Per day Building Safety Manager London Contract £550 - £600 Per day Asbestos Surveyor Scotland Contract 28-33 Per hour Building Surveyor London Contract £320 - £350 Per day Disrepair Surveyor South East England Contract £300 - £320 Per day Building Surveyor London Contract £32 - £35 Per hour Senior Facilities Manager London Permanent £60,000-£65,000 Per annum Building Surveyor London Contract £36 - £40 Per hour Building Surveyor London Contract £42 - £47 Per hour Major Works Project Manager London Contract £300-320 Per day Utilities Manager London Permanent £49,000-£58,000 Per annum Engineering Services Manager London Permanent Maintenance Surveyor Central England Contract 30-35 Per hour Planned Maintenance Surveyor South East England Contract 280-320 Per day Building Surveyor South East England Permanent Competitive Per annum Building Surveyor - Scotland Scotland Permanent Competitive Per annum Property Services Manager Central England Contract 350-400 Per day Facilities Manager London Permanent £40,000 Per annum Request a call back Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you. Don't call us, we'll call you Request call back
Mar 24, 2024
Full time
It's time for the next step. You've earned it. Apply Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. Estates & Facilities Head of Estates London £75,000 Per annum Permanent Your Contact Tom Morrison Senior Manager Your next role It's time for the next step. You've earned it. Apply Feeling challenged? Are you tired of twiddling your thumbs and yearning for a more significant challenge where you can truly make your mark? UCS is one of the UK's foremost independent schools with three campuses spread across Hampstead, are you ready to be the new Head of Estates? With origins tracing back to 1860, UCS is steeped in rich history and tradition. However, don't let that mislead you-this institution is a hotbed of innovation and progress. Teaming up with the newly appointed Chief Operating Officer, you'll play a pivotal role in ensuring UCS continues to thrive for generations to come. From historic grade-one listed buildings to cutting-edge modern facilities, you'll encounter a diverse array of challenges. To assist, you'll have a dedicated in-house team ready to offer support at every turn. As the Head of Estates, you'll spearhead development projects and capital works, working closely alongside department heads, the COO, and the board of Governors. And here's the exciting part: the Foundation has recently submitted a planning application for a major development project at the Senior School site. You'll be leading the charge to see it through to completion. You'll be a proven property expert who can help drive the school's strategic goals while ensuring compliance with all statutory requirements. From Estates Services to Health & Safety, Fire regulations, and beyond, you'll be the driving force behind it all. The current Head of Estates has held the position for over 8 years, laying a solid foundation for you to build upon. It's now your time to seize the reins and guide UCS into its next chapter. In return, you'll receive a list of working benefits as long as your arm: 32 days of holiday, closure days, healthcare coverage, pension contributions matched up to 10%, school fees discount, death in service benefit, gym membership, and even free school meals, the list goes actually go on. So, what's next? To learn more, please contact Tom Morrison at Oyster. We understand that your CV might not be up to date, so send us what you have or look us up on LinkedIn, and we can arrange a conversation from there. The closing date for applications is Tuesday 9th March 2024. Oyster has an exclusive partnership with UCS, and any direct or third-party applications will be forwarded to Oyster. Senior Manager Tom Morrison Tom's quiet determination makes him the man to watch. He has a level of perseverance and focus that means his ambition to grow the best Estates, Facilities, and Operations recruitment team in the country is well within his grasp. Tom's resolution, relentlessness, and drive is unrivalled, but he balances it out by being light-hearted, fun, and quick-witted. He is supportive, and fiercely loyal to his team. Your ambition is our ambition. Your ambition is our ambition. l More Opportunities 0 Find the job you're looking for in Estates & Facilities. Or call us for the latest opportunities. Browse all jobs Building Surveyor Scotland Permanent Competitive Per annum Property Services - Career Consultation London Contract Negotiable Per day Building Safety Manager London Contract £550 - £600 Per day Asbestos Surveyor Scotland Contract 28-33 Per hour Building Surveyor London Contract £320 - £350 Per day Disrepair Surveyor South East England Contract £300 - £320 Per day Building Surveyor London Contract £32 - £35 Per hour Senior Facilities Manager London Permanent £60,000-£65,000 Per annum Building Surveyor London Contract £36 - £40 Per hour Building Surveyor London Contract £42 - £47 Per hour Major Works Project Manager London Contract £300-320 Per day Utilities Manager London Permanent £49,000-£58,000 Per annum Engineering Services Manager London Permanent Maintenance Surveyor Central England Contract 30-35 Per hour Planned Maintenance Surveyor South East England Contract 280-320 Per day Building Surveyor South East England Permanent Competitive Per annum Building Surveyor - Scotland Scotland Permanent Competitive Per annum Property Services Manager Central England Contract 350-400 Per day Facilities Manager London Permanent £40,000 Per annum Request a call back Speaking with one of our skilled recruitment practitioners is always a great first step. You can request a call back at a time convenient to you. Don't call us, we'll call you Request call back
Exciting Opportunity for Experienced Managers! Lead the way as a Property Management Manager with the U.K's largest independent property services group. Based at our vibrant Ealing office, immerse yourself in a dynamic environment where each day brings new challenges. Drive your team to deliver unparalleled service to landlords and tenants, making every moment count in this rewarding role! Benefits of being a Property Management Manager at haart Estate Agents in Ealing £32500 to £43000 basic salary, dependent on experience Up to £7200 in capped commission A further £3725 uncapped commission target Minimum on-target earnings of £43425 Company car, or a monthly Car Allowance Fixed working hours (08:30-18:00 (weekdays), 09:00-17:00 (one in every four Saturday's, with either Tuesday, Wednesday or Thursday back as a day in lieu Your additional benefits whilst being a Property Management Manager at haart Estate Agents in Ealing Career progression opportunities 30 days annual leave per year Company smart phone, for completing role-related tasks Industry-leading training Earn a nationally recognised qualification (inc. ARLA) 24/7 Access to our Employee Assistance Programme Eye care support What you'll be doing as a Property Management Manager at haart Estate Agents in Ealing Managing a team of property managers, to oversee the management of our Ealing, Hayes, and Shepperton Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring all properties meet all regulatory health and safety standards Building and maintaining strong relationships with landlords and tenants Managing complaints Completing all check in and check out procedures, inc. full inventory reports The skills and abilities you will need to be a Property Management Manager at haart Estate Agents in Ealing Full UK Driving Licence for a manual vehicle Minimum of 3 years' experience as a Property Manager within residential lettings Creates and encourages a positive team spirit and enjoyable working environment Develop your team, to advance their careers Communicate effectively Strong knowledge of current residential lettings legislation Click 'Apply Now' to send your CV to us!
Mar 24, 2024
Full time
Exciting Opportunity for Experienced Managers! Lead the way as a Property Management Manager with the U.K's largest independent property services group. Based at our vibrant Ealing office, immerse yourself in a dynamic environment where each day brings new challenges. Drive your team to deliver unparalleled service to landlords and tenants, making every moment count in this rewarding role! Benefits of being a Property Management Manager at haart Estate Agents in Ealing £32500 to £43000 basic salary, dependent on experience Up to £7200 in capped commission A further £3725 uncapped commission target Minimum on-target earnings of £43425 Company car, or a monthly Car Allowance Fixed working hours (08:30-18:00 (weekdays), 09:00-17:00 (one in every four Saturday's, with either Tuesday, Wednesday or Thursday back as a day in lieu Your additional benefits whilst being a Property Management Manager at haart Estate Agents in Ealing Career progression opportunities 30 days annual leave per year Company smart phone, for completing role-related tasks Industry-leading training Earn a nationally recognised qualification (inc. ARLA) 24/7 Access to our Employee Assistance Programme Eye care support What you'll be doing as a Property Management Manager at haart Estate Agents in Ealing Managing a team of property managers, to oversee the management of our Ealing, Hayes, and Shepperton Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring all properties meet all regulatory health and safety standards Building and maintaining strong relationships with landlords and tenants Managing complaints Completing all check in and check out procedures, inc. full inventory reports The skills and abilities you will need to be a Property Management Manager at haart Estate Agents in Ealing Full UK Driving Licence for a manual vehicle Minimum of 3 years' experience as a Property Manager within residential lettings Creates and encourages a positive team spirit and enjoyable working environment Develop your team, to advance their careers Communicate effectively Strong knowledge of current residential lettings legislation Click 'Apply Now' to send your CV to us!
Contract Manager, HRP Building Maintenance (097jc) City of London - £55 65k + Benefits My client who has a history of over 200 years in the deliver a range of building, engineering and maintenance solutions to some of the region s most iconic landmarks are now seeking to recruit a Contract Manager. DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. You will be reporting to Head of Maintenance, with between 6 to 10 personnel reporting to you and your will be accountable for the Management of all maintenance activities associated with the delivery of this key account. Through the effective management of a team of building trades and sub-contractors, the Contracts Manager will hold accountability for the successful delivery of the Operational P&L for this contract, ensuring customer satisfaction and contract performance measures are exceeded, and that customer relationships are developed and maintained. You will ensure the profitable contract performance through P&L analysis, the development of effective customer relationships, and the efficient and compliant delivery of both planned and reactive maintenance via both internal and external resources. In this role you will be accountable for the commercial delivery of this account through activity costing and presenting final accounts and closing out WIP and Debt in a proactive and timely manner. Contracts Manager, operates as a key member of the Maintenance Management team within the company, providing credible and effective leadership for service delivery, employee, customer. The Contracts Manager will be the driver of safe working practices within their area of control. Key responsibilities and Accountabilities: - Responsible for the successful and profitable contract delivery of the HRP Account, c£0.7 1.0m of income across the sites. - Compile and present monthly financial applications to the customer for payment, ensuring that these are fully auditable. - Ensure compliance with all health and safety legislation associated with the contracts within your span of control and company policy. - Analyses KPI and SLA performance and deliver to target; identifies areas for improvement and drives improvement initiatives through management and delivery teams. - Support the performance management of key suppliers within your contract span of control, ensuring that they deliver to the companies required standards. - Creation and distribution of key management information reports both to the customer and internally - Undertakes a key customer interface role, across all sites ensuring that the company is visible, approachable. - Accountable for role modelling business values and behaviours including but not limited to, the demonstration of value for money, equality, diversity, and inclusivity across the operational business. Accountable for the development of a strong and positive colleague culture within the business. - Accountable for the tactical management /delivery of the scheduling process within their defined span of control - Leads, motivates, supports and develops a team of building trades, ensuring that all people management processes are adhered to, and a culture of performance management and continuous improvement is prevalent - Acts as a proactive and positive member of the Management team, taking the lead on product-wide improvement programs and projects, and ensuring that contract programs of work are rolled out in a consistent manner. - Responsible for employee development, succession planning, employee empowerment and talent management across teams including support for talent pipelines i.e. Apprenticeships. - Driving business growth within their span of control and supporting new business costing, tendering and mobilisation - Manage Operational issues, escalations and resolutions with and between all stakeholders, will be required to be part of the management on call escalation. To be eligible for this role you will need the following qualifications, skills and experience: - Electrical, Mechanical or Building Services Engineering. HNC or Equivalent - NVQ 4 or above in Management & Leadership area with Finance Management is desirable. - Capable of costing and Supervising Reactive Repairs and Projects up to £250k - A proven track record of delivery within the building contracting or Maintenance sector P&L management of values up to £2m - Knowledge of MTC, JTC and NEC forms of contract, included experience of supporting contract bid submission in terms of contract costing against assets and SFG20 - Experienced in Statutory & Mandatory Compliance Maintenance Records / Certification and uploading onto Service Systems. - IOSH Working / Managing Safely, Safe system of Work Procedure PTW; RAMS etc, is desirable - Leadership experience combined with good Building Trade technical knowledge. - Proven experience as Contracts Manager across multiple projects / contracts As well the following Personal attributes: - Clear and confident written and verbal communication skills - Knowledge and skills to effectively problem solve. - High level of self-motivation, organisational ability and drive to meet deadlines. - Commercial Aptitude, demonstrate the ability to manage commercial disputes both financial and operational. - Negotiation skills - Customer Care / Satisfaction Skills in a client facing environment. - Strong presentation skills, with the ability to effectively create and deliver effective written reports and verbal presentations. - Excellent leadership skills, with the ability to positively influence delivery teams and customers. - Excellent knowledge of Health, Safety and Compliance legislation relating to the buildings services industry In return they are offering an excellent starting salary, with the ability to earn extra with an enhanced overtime rate, 25 days + Bank Holidays, smartphone, tools, uniform + PPE, as well as Life Assurance, and company pension and other benefits. For more information, please contact Jean-Claude Hedouin at Ex-Mil Recruitment Ltd on (phone number removed)
Mar 22, 2024
Full time
Contract Manager, HRP Building Maintenance (097jc) City of London - £55 65k + Benefits My client who has a history of over 200 years in the deliver a range of building, engineering and maintenance solutions to some of the region s most iconic landmarks are now seeking to recruit a Contract Manager. DUE TO THE NATURE OF THIS RECRUITMENT CONSULTANCY, WE ARE ONLY ABLE TO REPRESENT INDIVIDUALS WHO ARE EX MILITARY. You will be reporting to Head of Maintenance, with between 6 to 10 personnel reporting to you and your will be accountable for the Management of all maintenance activities associated with the delivery of this key account. Through the effective management of a team of building trades and sub-contractors, the Contracts Manager will hold accountability for the successful delivery of the Operational P&L for this contract, ensuring customer satisfaction and contract performance measures are exceeded, and that customer relationships are developed and maintained. You will ensure the profitable contract performance through P&L analysis, the development of effective customer relationships, and the efficient and compliant delivery of both planned and reactive maintenance via both internal and external resources. In this role you will be accountable for the commercial delivery of this account through activity costing and presenting final accounts and closing out WIP and Debt in a proactive and timely manner. Contracts Manager, operates as a key member of the Maintenance Management team within the company, providing credible and effective leadership for service delivery, employee, customer. The Contracts Manager will be the driver of safe working practices within their area of control. Key responsibilities and Accountabilities: - Responsible for the successful and profitable contract delivery of the HRP Account, c£0.7 1.0m of income across the sites. - Compile and present monthly financial applications to the customer for payment, ensuring that these are fully auditable. - Ensure compliance with all health and safety legislation associated with the contracts within your span of control and company policy. - Analyses KPI and SLA performance and deliver to target; identifies areas for improvement and drives improvement initiatives through management and delivery teams. - Support the performance management of key suppliers within your contract span of control, ensuring that they deliver to the companies required standards. - Creation and distribution of key management information reports both to the customer and internally - Undertakes a key customer interface role, across all sites ensuring that the company is visible, approachable. - Accountable for role modelling business values and behaviours including but not limited to, the demonstration of value for money, equality, diversity, and inclusivity across the operational business. Accountable for the development of a strong and positive colleague culture within the business. - Accountable for the tactical management /delivery of the scheduling process within their defined span of control - Leads, motivates, supports and develops a team of building trades, ensuring that all people management processes are adhered to, and a culture of performance management and continuous improvement is prevalent - Acts as a proactive and positive member of the Management team, taking the lead on product-wide improvement programs and projects, and ensuring that contract programs of work are rolled out in a consistent manner. - Responsible for employee development, succession planning, employee empowerment and talent management across teams including support for talent pipelines i.e. Apprenticeships. - Driving business growth within their span of control and supporting new business costing, tendering and mobilisation - Manage Operational issues, escalations and resolutions with and between all stakeholders, will be required to be part of the management on call escalation. To be eligible for this role you will need the following qualifications, skills and experience: - Electrical, Mechanical or Building Services Engineering. HNC or Equivalent - NVQ 4 or above in Management & Leadership area with Finance Management is desirable. - Capable of costing and Supervising Reactive Repairs and Projects up to £250k - A proven track record of delivery within the building contracting or Maintenance sector P&L management of values up to £2m - Knowledge of MTC, JTC and NEC forms of contract, included experience of supporting contract bid submission in terms of contract costing against assets and SFG20 - Experienced in Statutory & Mandatory Compliance Maintenance Records / Certification and uploading onto Service Systems. - IOSH Working / Managing Safely, Safe system of Work Procedure PTW; RAMS etc, is desirable - Leadership experience combined with good Building Trade technical knowledge. - Proven experience as Contracts Manager across multiple projects / contracts As well the following Personal attributes: - Clear and confident written and verbal communication skills - Knowledge and skills to effectively problem solve. - High level of self-motivation, organisational ability and drive to meet deadlines. - Commercial Aptitude, demonstrate the ability to manage commercial disputes both financial and operational. - Negotiation skills - Customer Care / Satisfaction Skills in a client facing environment. - Strong presentation skills, with the ability to effectively create and deliver effective written reports and verbal presentations. - Excellent leadership skills, with the ability to positively influence delivery teams and customers. - Excellent knowledge of Health, Safety and Compliance legislation relating to the buildings services industry In return they are offering an excellent starting salary, with the ability to earn extra with an enhanced overtime rate, 25 days + Bank Holidays, smartphone, tools, uniform + PPE, as well as Life Assurance, and company pension and other benefits. For more information, please contact Jean-Claude Hedouin at Ex-Mil Recruitment Ltd on (phone number removed)
Our client a London based non-profit organisation are seeking a Maintenance and Facilities Manager. The successful candidate will play a pivotal role in meeting the needs and expectations of the residents premises to a high standard. You will be required to have a minimum of three years experience in managing a team and five years facilities experience. A maintenance related qualification is essential, whether Academic or Vocational and a full UK driving license and have access to your own car. General Duties: Arranging, planning and delegating reactive and proactive maintenance and improvement works across all premises as required. Regular maintenance auditing of all premises and their grounds. Keeping sufficient records to report on downtime, audits and unplanned maintenance. Identifying and raising business cases for areas of improvement. Agreeing supplier contracts and prices. Day to day people management of the Maintenance & Facilities team to include basic HR and employee relations duties. Being on call on rotation to respond to emergencies. Negotiate contracts with suppliers/providers associated with specialised services and review. Carrying out risk assessments and implementing effective and applicable controls. Company Benefits: Up to 58,000 per annum- Depending on experience. 37.5 hours per week. Health cash plans, Employee Assistance Programme, Wellness and Discount Perks. Pension Scheme, Referral Scheme, Season ticket loans, Cycle Scheme and Tech Scheme. 28 days annual leave plus public holidays, buying leave, compassionate & bereavement leave, life events leave: time off for birthday or moving home. Learning & Development Framework, Learners Academy, Leadership Academy, Education grant, Study leave. Generous maternity and paternity leave, paid parental leave. Flexible Working. Mental well-being days, sick pay scheme, team building activities. Other benefits: complimentary breakfast and refreshments, free parking, and well-being activities. CVs in Word Format to (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
Mar 22, 2024
Full time
Our client a London based non-profit organisation are seeking a Maintenance and Facilities Manager. The successful candidate will play a pivotal role in meeting the needs and expectations of the residents premises to a high standard. You will be required to have a minimum of three years experience in managing a team and five years facilities experience. A maintenance related qualification is essential, whether Academic or Vocational and a full UK driving license and have access to your own car. General Duties: Arranging, planning and delegating reactive and proactive maintenance and improvement works across all premises as required. Regular maintenance auditing of all premises and their grounds. Keeping sufficient records to report on downtime, audits and unplanned maintenance. Identifying and raising business cases for areas of improvement. Agreeing supplier contracts and prices. Day to day people management of the Maintenance & Facilities team to include basic HR and employee relations duties. Being on call on rotation to respond to emergencies. Negotiate contracts with suppliers/providers associated with specialised services and review. Carrying out risk assessments and implementing effective and applicable controls. Company Benefits: Up to 58,000 per annum- Depending on experience. 37.5 hours per week. Health cash plans, Employee Assistance Programme, Wellness and Discount Perks. Pension Scheme, Referral Scheme, Season ticket loans, Cycle Scheme and Tech Scheme. 28 days annual leave plus public holidays, buying leave, compassionate & bereavement leave, life events leave: time off for birthday or moving home. Learning & Development Framework, Learners Academy, Leadership Academy, Education grant, Study leave. Generous maternity and paternity leave, paid parental leave. Flexible Working. Mental well-being days, sick pay scheme, team building activities. Other benefits: complimentary breakfast and refreshments, free parking, and well-being activities. CVs in Word Format to (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
Salary: £27,528.39 pa plus £5,023 London weighting Location: Hybrid working, with travel to our London Office required once per week Contract: Permanent Hours: 37.5 per week Closing date: Thursday 4th April 2024 at 11:30pm Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Shelter's HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated. About the role As an HR Services Administrator we'll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. You'll be a key member of the team that's the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) - all are aspects of this interesting and varied role. About you Already with some relevant experience (ideally HR, but we'll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You're also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note that any applications submitted without a supporting statement will not be considered Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Mar 22, 2024
Full time
Salary: £27,528.39 pa plus £5,023 London weighting Location: Hybrid working, with travel to our London Office required once per week Contract: Permanent Hours: 37.5 per week Closing date: Thursday 4th April 2024 at 11:30pm Do you have proven administrative experience plus a genuine interest in building a career in the Human resources field? Then join Shelter as a HR Services Administrator and you could soon be playing a pivotal role at the heart of our HR Delivery team. About Shelter A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve. At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent. We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation. About the team Shelter's HR Delivery team is part of a Strategic Enablement directorate that brings together core support functions such as HR Delivery, Finance, Tech & Data, Governance, Planning and Property. Our role is to partner, support and advise over 1,300 staff on employee relations issues. We also manage restructures and transfers, employee engagement, reward and recognition, staff development and resourcing and payroll processes and ensure effective HR policies and procedures are developed and evaluated. About the role As an HR Services Administrator we'll rely on you to help the team to deliver a great customer service experience and provide administrative support on HR and Payroll matters to internal and external customers alike. You'll be a key member of the team that's the first point of contact with HR via our HR enquiries service desk and phoneline, supports employee lifecycle administration and works closely with the payroll team to ensure delivery against key payroll timescales. Answering queries and signposting to the right answers, keeping our Intranet HR Hub up to date with our policies, completing any contracts and other activity associated with changes as notified by Line Managers and processing data within our HR Information System (we use Access PeopleXD) - all are aspects of this interesting and varied role. About you Already with some relevant experience (ideally HR, but we'll consider other administrative experience too) you have a real commitment to continuous professional development and want to develop your skills and knowledge within the HR area. You're also motivated to deliver excellence in what you do within a team of like-minded colleagues who are dedicated to providing a timely and excellent people first focused service. Highly organised, with meticulous attention to detail, you have what it takes to manage different workstreams in a fast-paced environment, often with conflicting priorities. Last but not least, you have good office IT skills, including a good working knowledge of Word, Excel and PowerPoint. How to Apply Please click 'Apply for Job' below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please note that any applications submitted without a supporting statement will not be considered Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We're here so no one has to fight bad housing or homelessness on their own. To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society. Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Commercial Manager - Small Works & Facilities Management London and the Home Counties (with hybrid working) Who Are Walter Lilly? Walter Lilly is a premier provider of construction and maintenance services for luxurious residential homes, iconic landmark and heritage buildings, and state-of-the-art science and higher education facilities across London and the Home Counties.This year, the Company celebrates its 100th anniversary since our establishment in 1924.Boasting an impressive track record of unique projects developed over the last century, we work with industry-leading architects, engineers, interior designers, and highly skilled tradespeople on a portfolio ranging from the UK's most recognisable listed attractions to cutting-edge contemporary structures.We now seek a Commercial Manager to join our Small Works & Facilities Management (FM) Division on a permanent, full-time basis. The Benefits - Salary commensurate with experience- Yearly discretionary performance bonus in December- Car allowance plus reasonable travel expenses- 26 days' annual leave per annum increasing with service plus Bank Holidays- Two paid volunteering days per annum- Private medical insurance, personal accident cover- Pension scheme (up to 10% employer contribution)- High-quality training and continuous personal development opportunities- Reimbursement of fees for one relevant professional body membership- Flexible and hybrid working patterns where appropriate- Fresh fruit, a monthly team meal, social events, and long service rewards- Cycle to work and electric car leasing schemes The Culture At Walter Lilly, we work with each other and our clients in the spirit of collaboration. We recognise the expertise of those who have been with us for many years whilst investing in the next generation of rising industry stars, combining invaluable experience with fresh, innovative thinking.We are an Equal Opportunities Employer committed to fostering a diverse, equitable and inclusive workplace where everyone feels valued, respected, and supported to reach their full potential. We strive to create a culture where employees can bring themselves to work in line with our core values of integrity, honesty, and fairness.Walter Lilly is committed to looking after its people and offers a range of health-related benefits including wellbeing days, an Employee Assistance Programme and support from in-house trained Mental Health First Aiders. We are also passionate about improving the local communities in which we operate, targeting tangible social value outcomes that make a meaningful difference to everyday lives and the environment. The Role As a Commercial Manager, you will manage the overall performance and day-to-day operations of our Small Works & FM Division.Supporting all Small Works & FM projects across London and the Home Counties, you will manage and, as appropriate, be operationally involved with the surveying and commercial functions of a single large project, several smaller projects or a two-stage tender.You will have Small Works & FM commercial responsibility as well as undertaking project surveying, estimating and site/client visits to create a scope of works and produce proposals and tenders.Optimising project profitability and cash flow performance, you will build and maintain good relationships with the client, design team and supply chain and ensure the implementation of health and safety standards.Additionally, you will oversee, review and manage subcontract procurement on projects under your control, ensuring all procurement is completed to suit construction programme requirements. About You To be considered as a Commercial Manager, you will need to demonstrate:- Relevant experience in the construction sector and knowledge of the complexities involved- Proven record dealing with several projects of varying value, type and complexity- A track record of managing different teams- The ability to plan, maintain, control and report on the financial administration of projects- Knowledge of the commonly used provisions of the Standard Forms of Contract- Excellent risk mitigation strategies- The skills to identify, communicate and influence positive and negative commercial trends- Competency in reading and understanding a construction programme- The ability to review, understand and challenge construction and pre-construction programmes- Proficiency in managing a two-stage tender process- Familiarity with Standard Forms of Measurement and the ability to undertake and manage re-measurement- Strong negotiation skills- A relevant professional qualificationOther organisations may call this role Senior Quantity Surveyor, Senior Construction Surveyor, Quantity Surveyor, or Senior Construction Quantity Surveying. How to Apply So, if your skill set matches the above and the prospect of helping deliver some of the country's finest projects appeals to you, please reach out via the button shown.Your application will be processed by Walter Lilly and interviews will be conducted on a rolling basis as suitable candidates apply. We therefore encourage you to submit ASAP to avoid missing out.
Mar 21, 2024
Full time
Commercial Manager - Small Works & Facilities Management London and the Home Counties (with hybrid working) Who Are Walter Lilly? Walter Lilly is a premier provider of construction and maintenance services for luxurious residential homes, iconic landmark and heritage buildings, and state-of-the-art science and higher education facilities across London and the Home Counties.This year, the Company celebrates its 100th anniversary since our establishment in 1924.Boasting an impressive track record of unique projects developed over the last century, we work with industry-leading architects, engineers, interior designers, and highly skilled tradespeople on a portfolio ranging from the UK's most recognisable listed attractions to cutting-edge contemporary structures.We now seek a Commercial Manager to join our Small Works & Facilities Management (FM) Division on a permanent, full-time basis. The Benefits - Salary commensurate with experience- Yearly discretionary performance bonus in December- Car allowance plus reasonable travel expenses- 26 days' annual leave per annum increasing with service plus Bank Holidays- Two paid volunteering days per annum- Private medical insurance, personal accident cover- Pension scheme (up to 10% employer contribution)- High-quality training and continuous personal development opportunities- Reimbursement of fees for one relevant professional body membership- Flexible and hybrid working patterns where appropriate- Fresh fruit, a monthly team meal, social events, and long service rewards- Cycle to work and electric car leasing schemes The Culture At Walter Lilly, we work with each other and our clients in the spirit of collaboration. We recognise the expertise of those who have been with us for many years whilst investing in the next generation of rising industry stars, combining invaluable experience with fresh, innovative thinking.We are an Equal Opportunities Employer committed to fostering a diverse, equitable and inclusive workplace where everyone feels valued, respected, and supported to reach their full potential. We strive to create a culture where employees can bring themselves to work in line with our core values of integrity, honesty, and fairness.Walter Lilly is committed to looking after its people and offers a range of health-related benefits including wellbeing days, an Employee Assistance Programme and support from in-house trained Mental Health First Aiders. We are also passionate about improving the local communities in which we operate, targeting tangible social value outcomes that make a meaningful difference to everyday lives and the environment. The Role As a Commercial Manager, you will manage the overall performance and day-to-day operations of our Small Works & FM Division.Supporting all Small Works & FM projects across London and the Home Counties, you will manage and, as appropriate, be operationally involved with the surveying and commercial functions of a single large project, several smaller projects or a two-stage tender.You will have Small Works & FM commercial responsibility as well as undertaking project surveying, estimating and site/client visits to create a scope of works and produce proposals and tenders.Optimising project profitability and cash flow performance, you will build and maintain good relationships with the client, design team and supply chain and ensure the implementation of health and safety standards.Additionally, you will oversee, review and manage subcontract procurement on projects under your control, ensuring all procurement is completed to suit construction programme requirements. About You To be considered as a Commercial Manager, you will need to demonstrate:- Relevant experience in the construction sector and knowledge of the complexities involved- Proven record dealing with several projects of varying value, type and complexity- A track record of managing different teams- The ability to plan, maintain, control and report on the financial administration of projects- Knowledge of the commonly used provisions of the Standard Forms of Contract- Excellent risk mitigation strategies- The skills to identify, communicate and influence positive and negative commercial trends- Competency in reading and understanding a construction programme- The ability to review, understand and challenge construction and pre-construction programmes- Proficiency in managing a two-stage tender process- Familiarity with Standard Forms of Measurement and the ability to undertake and manage re-measurement- Strong negotiation skills- A relevant professional qualificationOther organisations may call this role Senior Quantity Surveyor, Senior Construction Surveyor, Quantity Surveyor, or Senior Construction Quantity Surveying. How to Apply So, if your skill set matches the above and the prospect of helping deliver some of the country's finest projects appeals to you, please reach out via the button shown.Your application will be processed by Walter Lilly and interviews will be conducted on a rolling basis as suitable candidates apply. We therefore encourage you to submit ASAP to avoid missing out.
Exciting Opportunity for Experienced Property Managers! Lead the way as a Property Management Manager with the U.K's largest independent property services group. Based at our vibrant Ealing office, immerse yourself in a dynamic environment where each day brings new challenges. Drive your team to deliver unparalleled service to landlords and tenants, making every moment count in this rewarding role! Benefits of being a Property Management Manager in Ealing Basic salary range of 32500 to 43000 per year, dependent on experience Up to 7200 in capped commission (in addition to basic salary) A further 3725 uncapped commission target (in addition to basic salary) Minimum on-target earnings of 43425 Company car, or a monthly Car Allowance Fixed working hours (08:30-18:00 (Monday to Friday), 09:00-17:00 (one in every four Saturday's, with either Tuesday, Wednesday or Thursday back as a day in lieu Your additional benefits whilst being a Property Management Manager for an Estate Agents in Ealing Career progression opportunities 30 days holiday allowance per year Company smart phone, for completing role-related tasks Industry-leading training Earn a nationally recognised qualification (inc. ARLA) 24/7 Access to our Employee Assistance Programme Eye care support Up to 500 for successful employee referrals What you'll be doing as a Property Management Manager Managing a team of property managers, to oversee our managed portfolio in Ealing, Hayes, and Shepperton Leading daily meetings with the Property Management team Coaching the team to achieve CSI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring all properties meet all regulatory health and safety standards Building and maintaining strong relationships with landlords and tenants Managing complaints Completing all check in and check out procedures, inc. full inventory reports
Mar 21, 2024
Full time
Exciting Opportunity for Experienced Property Managers! Lead the way as a Property Management Manager with the U.K's largest independent property services group. Based at our vibrant Ealing office, immerse yourself in a dynamic environment where each day brings new challenges. Drive your team to deliver unparalleled service to landlords and tenants, making every moment count in this rewarding role! Benefits of being a Property Management Manager in Ealing Basic salary range of 32500 to 43000 per year, dependent on experience Up to 7200 in capped commission (in addition to basic salary) A further 3725 uncapped commission target (in addition to basic salary) Minimum on-target earnings of 43425 Company car, or a monthly Car Allowance Fixed working hours (08:30-18:00 (Monday to Friday), 09:00-17:00 (one in every four Saturday's, with either Tuesday, Wednesday or Thursday back as a day in lieu Your additional benefits whilst being a Property Management Manager for an Estate Agents in Ealing Career progression opportunities 30 days holiday allowance per year Company smart phone, for completing role-related tasks Industry-leading training Earn a nationally recognised qualification (inc. ARLA) 24/7 Access to our Employee Assistance Programme Eye care support Up to 500 for successful employee referrals What you'll be doing as a Property Management Manager Managing a team of property managers, to oversee our managed portfolio in Ealing, Hayes, and Shepperton Leading daily meetings with the Property Management team Coaching the team to achieve CSI's Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings) Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies. Property inspections Negotiating tenancy extensions and/or renewals Co-ordinating with contractors, to manage maintenance and/or repair issues at properties Deposit returns Resolving rental arrears Processing eviction requests Ensuring all properties meet all regulatory health and safety standards Building and maintaining strong relationships with landlords and tenants Managing complaints Completing all check in and check out procedures, inc. full inventory reports
Quality and Review Coordinator x6 posts PO1: Starting salary £40,389 per annum incl LW 12-month Fix ed Term Contract or Secondment Opportunity About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The Quality and Assurance team is dedicated to resolving residents' complaints with empathy, efficiency, and effectiveness. We are committed to learning from these interactions to drive continuous improvement in our services, ensuring a better quality of life for all Lambeth residents. The Role: We are seeking highly motivated officers with a passion for problem-solving and a deep commitment to service excellence. You will be at the forefront of handling housing-related complaints, working closely with service areas to ensure timely and effective resolutions. Your role will also involve contributing to service improvement initiatives, drawing on insights gained from your interactions with residents. About you: We are seeking a remarkable person who stands out for their resilience, empathy, and unwavering commitment to excellence. The ideal candidate is someone who can demonstrate the following qualities. Thrives Under Pressure and Can Manage a High Workload with Grace: Seeks candidates who not only withstand the demands of a high-pressure environment but also excel in it. They should exhibit a consistent level of performance and composure, even when faced with multiple challenging situations simultaneously. The ability to prioritise tasks effectively, maintain focus on outcomes, and display a positive demeanour under duress is key. Takes Responsibility and Accountability for Their Actions: Ideal candidates will demonstrate a strong sense of ownership and integrity towards their work and decisions. They understand the impact of their actions on residents and the broader community and are committed to learning from experiences to enhance service delivery. Acknowledging mistakes, providing transparent communication, and taking steps to rectify issues proactively are traits we value. Possesses Outstanding Written Communication Skills: Exceptional ability to articulate complex information in a clear, concise, and accessible manner is crucial. Candidates should be skilled in crafting responses that not only address the complainants' concerns effectively but also convey empathy, assurance, and a commitment to resolution. Their writing should reflect the council's values and contribute to maintaining and enhancing its reputation. Has Experience Handling a Large Volume of Complaints: Experience in managing a significant number of complaints is essential, demonstrating the candidate's capability to process and resolve issues efficiently without compromising on quality or service standards. This includes adeptness in categorising complaints, streamlining resolution processes, and applying lessons learned to prevent future grievances. Demonstrates Excellent Problem-Solving Capabilities: Candidates should have a proven track record of identifying the root causes of complaints and developing innovative, practical solutions. Their approach should be analytical and evidence-based, with a focus on delivering outcomes that satisfy all parties involved and contribute to continuous service improvement. Is Adept at Building and Maintaining Strong Relationships: Building rapport and fostering trust with residents, colleagues, and external stakeholders is a cornerstone of this role. The ability to listen, empathise, and engage constructively with diverse groups is vital. Candidates should be skilled negotiators who can advocate effectively for residents' needs while balancing the council's policies and resources. Can Manage Tight Deadlines Efficiently: The capacity to deliver high-quality responses and resolutions within tight timeframes is paramount. Ideal candidates are organised, can manage their time effectively, and are adept at working under time constraints to meet both statutory and internally set deadlines without compromising on the quality of work. Shows Adaptability and Flexibility in Their Approach: The nature of complaints work is dynamic, requiring candidates to be versatile in their approach to problem-solving and decision-making. They should be open to change, willing to adjust their methods as needed, and capable of navigating the complexities of various situations with a solutions-focused mindset. Has a Robust Understanding of Local Authorities: An in-depth knowledge of local government operations, particularly related to housing repairs or housing needs, is essential. This includes understanding the legal framework, policy context, and operational challenges. Candidates should be familiar with the landscape of housing issues faced by residents and adept at leveraging this knowledge to advocate for effective solutions. To be considered for interview, your CV and supporting statement will clearly evidence: Please upload your supporting statement outlining how you meet the shortlisting criteria marked on the person specification, where possible provide the examples from your recent or past work. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact (Bev Sargeant, Quality & Review Manager, Recruitment Timelines: Advert close :59pm on Monday 1 st April 2024. Shortlisting: 03 April 2024 Interviews will be held on 11 & 12 April 2024. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Mar 21, 2024
Full time
Quality and Review Coordinator x6 posts PO1: Starting salary £40,389 per annum incl LW 12-month Fix ed Term Contract or Secondment Opportunity About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: The Quality and Assurance team is dedicated to resolving residents' complaints with empathy, efficiency, and effectiveness. We are committed to learning from these interactions to drive continuous improvement in our services, ensuring a better quality of life for all Lambeth residents. The Role: We are seeking highly motivated officers with a passion for problem-solving and a deep commitment to service excellence. You will be at the forefront of handling housing-related complaints, working closely with service areas to ensure timely and effective resolutions. Your role will also involve contributing to service improvement initiatives, drawing on insights gained from your interactions with residents. About you: We are seeking a remarkable person who stands out for their resilience, empathy, and unwavering commitment to excellence. The ideal candidate is someone who can demonstrate the following qualities. Thrives Under Pressure and Can Manage a High Workload with Grace: Seeks candidates who not only withstand the demands of a high-pressure environment but also excel in it. They should exhibit a consistent level of performance and composure, even when faced with multiple challenging situations simultaneously. The ability to prioritise tasks effectively, maintain focus on outcomes, and display a positive demeanour under duress is key. Takes Responsibility and Accountability for Their Actions: Ideal candidates will demonstrate a strong sense of ownership and integrity towards their work and decisions. They understand the impact of their actions on residents and the broader community and are committed to learning from experiences to enhance service delivery. Acknowledging mistakes, providing transparent communication, and taking steps to rectify issues proactively are traits we value. Possesses Outstanding Written Communication Skills: Exceptional ability to articulate complex information in a clear, concise, and accessible manner is crucial. Candidates should be skilled in crafting responses that not only address the complainants' concerns effectively but also convey empathy, assurance, and a commitment to resolution. Their writing should reflect the council's values and contribute to maintaining and enhancing its reputation. Has Experience Handling a Large Volume of Complaints: Experience in managing a significant number of complaints is essential, demonstrating the candidate's capability to process and resolve issues efficiently without compromising on quality or service standards. This includes adeptness in categorising complaints, streamlining resolution processes, and applying lessons learned to prevent future grievances. Demonstrates Excellent Problem-Solving Capabilities: Candidates should have a proven track record of identifying the root causes of complaints and developing innovative, practical solutions. Their approach should be analytical and evidence-based, with a focus on delivering outcomes that satisfy all parties involved and contribute to continuous service improvement. Is Adept at Building and Maintaining Strong Relationships: Building rapport and fostering trust with residents, colleagues, and external stakeholders is a cornerstone of this role. The ability to listen, empathise, and engage constructively with diverse groups is vital. Candidates should be skilled negotiators who can advocate effectively for residents' needs while balancing the council's policies and resources. Can Manage Tight Deadlines Efficiently: The capacity to deliver high-quality responses and resolutions within tight timeframes is paramount. Ideal candidates are organised, can manage their time effectively, and are adept at working under time constraints to meet both statutory and internally set deadlines without compromising on the quality of work. Shows Adaptability and Flexibility in Their Approach: The nature of complaints work is dynamic, requiring candidates to be versatile in their approach to problem-solving and decision-making. They should be open to change, willing to adjust their methods as needed, and capable of navigating the complexities of various situations with a solutions-focused mindset. Has a Robust Understanding of Local Authorities: An in-depth knowledge of local government operations, particularly related to housing repairs or housing needs, is essential. This includes understanding the legal framework, policy context, and operational challenges. Candidates should be familiar with the landscape of housing issues faced by residents and adept at leveraging this knowledge to advocate for effective solutions. To be considered for interview, your CV and supporting statement will clearly evidence: Please upload your supporting statement outlining how you meet the shortlisting criteria marked on the person specification, where possible provide the examples from your recent or past work. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact (Bev Sargeant, Quality & Review Manager, Recruitment Timelines: Advert close :59pm on Monday 1 st April 2024. Shortlisting: 03 April 2024 Interviews will be held on 11 & 12 April 2024. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's. Generous annual leave entitlement starting from 27 days, increasing to up to 35 days depending on length of service. Membership in the Local Government Pension Scheme. Hybrid Working. Employee Assistance Programme. Occupational Sick Pay based on length of service. Discounts at local restaurants. Discount at our Active Lambeth Gyms. Learning and Development opportunities, including Apprenticeships. Cycle to Work Scheme. Secure Bike Storage facilities at our Town Hall and Civic Centre. Trade Union Membership. How to Apply: If you're interest in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here .
Assistant Branch Manager - Elevate Your Career in Tottenham! Tottenham, Greater London 25,000 - 28,000p/y ( 55,000+ OTE) Company Profile Are you looking to be part of a trailblazing Real Estate agency redefining the traditional property buying and selling experience? Join a well-established real estate agency in North London, renowned for its commitment to quality service and client satisfaction. As they actively seek an experienced Assistant Branch Manager to join their team, you'll become part of a culture that values professionalism , collaboration, and a customer-centric approach. About The Role As the Assistant Branch Manager, you'll play a pivotal role in supporting day-to-day operations under the guidance of the Branch Manager. Your focus will be on maintaining efficient processes, ensuring compliance, fostering a positive working environment, and contributing to the overall success of the agency through lead generation, market appraisals, property viewings, and building lasting relationships with everyone who walks through the door. Key Responsibilities: Work closely with the Branch Manager to ensure cohesive and efficient team operations. Provide support in implementing and maintaining company policies and procedures. Assist in the seamless execution of property transactions, from listing to completion. Oversee administrative tasks related to contracts, documentation, and transaction coordination. Engage in negotiations of offers, ensuring optimal outcomes for clients and the agency. Collaborate with the team to facilitate successful and mutually beneficial transactions. Conduct thorough market appraisals to assess property values and market trends. Provide valuable insights to clients and team members for informed decision-making. Offer training and guidance to staff, fostering a culture of continuous learning and development. Support team members in enhancing their skills and knowledge within the real estate industry. Assist in organising and coordinating property viewings for potential buyers or tenants. Ensure a smooth and professional experience for clients throughout the viewing process. Experience & Skills: Experience in the real estate sales industry, demonstrating expertise in property transactions. Strong organisational and communication skills. Ability to work collaboratively in a team-oriented environment. Experience with offer negotiations, conducting high-quality viewings, and producing thoroughly researched market appraisals. Up-to-date knowledge of market trends and price fluctuations. Experience building long-lasting client and customer relationships. Knowledge of local real estate market practices. Full UK Driving License Required. Hours of Work: 9am to 6pm, Monday to Friday 9am to 4pm, Saturdays Lieu Day every Tuesday or Wednesday Benefits: Uncapped Commission Structure. 50% uplift on commission for self-sourced sales. Monthly Car Allowance Additional Pay for Financial Services Sales Additional Pay for Legal Services Sales. Workplace Pension Mileage Pay If you're a detail-oriented professional with a proven track record in real estate operations, we encourage you to explore this Assistant Branch Manager opportunity. Join a team that values efficiency, compliance, and a positive working atmosphere in the world of property! Apply now for a fulfilling career in Tottenham!
Mar 19, 2024
Full time
Assistant Branch Manager - Elevate Your Career in Tottenham! Tottenham, Greater London 25,000 - 28,000p/y ( 55,000+ OTE) Company Profile Are you looking to be part of a trailblazing Real Estate agency redefining the traditional property buying and selling experience? Join a well-established real estate agency in North London, renowned for its commitment to quality service and client satisfaction. As they actively seek an experienced Assistant Branch Manager to join their team, you'll become part of a culture that values professionalism , collaboration, and a customer-centric approach. About The Role As the Assistant Branch Manager, you'll play a pivotal role in supporting day-to-day operations under the guidance of the Branch Manager. Your focus will be on maintaining efficient processes, ensuring compliance, fostering a positive working environment, and contributing to the overall success of the agency through lead generation, market appraisals, property viewings, and building lasting relationships with everyone who walks through the door. Key Responsibilities: Work closely with the Branch Manager to ensure cohesive and efficient team operations. Provide support in implementing and maintaining company policies and procedures. Assist in the seamless execution of property transactions, from listing to completion. Oversee administrative tasks related to contracts, documentation, and transaction coordination. Engage in negotiations of offers, ensuring optimal outcomes for clients and the agency. Collaborate with the team to facilitate successful and mutually beneficial transactions. Conduct thorough market appraisals to assess property values and market trends. Provide valuable insights to clients and team members for informed decision-making. Offer training and guidance to staff, fostering a culture of continuous learning and development. Support team members in enhancing their skills and knowledge within the real estate industry. Assist in organising and coordinating property viewings for potential buyers or tenants. Ensure a smooth and professional experience for clients throughout the viewing process. Experience & Skills: Experience in the real estate sales industry, demonstrating expertise in property transactions. Strong organisational and communication skills. Ability to work collaboratively in a team-oriented environment. Experience with offer negotiations, conducting high-quality viewings, and producing thoroughly researched market appraisals. Up-to-date knowledge of market trends and price fluctuations. Experience building long-lasting client and customer relationships. Knowledge of local real estate market practices. Full UK Driving License Required. Hours of Work: 9am to 6pm, Monday to Friday 9am to 4pm, Saturdays Lieu Day every Tuesday or Wednesday Benefits: Uncapped Commission Structure. 50% uplift on commission for self-sourced sales. Monthly Car Allowance Additional Pay for Financial Services Sales Additional Pay for Legal Services Sales. Workplace Pension Mileage Pay If you're a detail-oriented professional with a proven track record in real estate operations, we encourage you to explore this Assistant Branch Manager opportunity. Join a team that values efficiency, compliance, and a positive working atmosphere in the world of property! Apply now for a fulfilling career in Tottenham!
Role overview ID: Entity: Vistry Region: Vistry South London Department: Technical Contract Type: Permanent - Full Time Job Location: Broadway Chambers, 2 Broadway Stratford E15 4QS Date Posted: 19.02.2024 We have a fantastic opportunity for a Senior Design Manager to join our team within Vistry South London, at our Stratford office in East London. As the Senior Design Manager will be responsible for the management of all technical and design functions on a large mixed used regeneration project. The role will encompass the entire project life cycle including the development of the design during the tender/pre-construction phase through to delivery on site including handover. You will have a strong track record of ensuring quality design information is provided in accordance with project requirements (programme and budget). You will also be responsible for appointing and managing external consultants and the fee budget. You will possess strong management skills and be a team player who possess robust technical skills including excellent knowledge of Building Regulations, the Planning process and NHBC warranty requirements. This role would suit someone with a developer or contracting background who is keen to progress their career within a reputable partnership regeneration business. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits. In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A pro-active management style with capability to lead and coordinate the managers across a wider team. Ability to prioritise and delegate as appropriate effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met. Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines. Experience and knowledge of planning, financial and legal processes. A general background knowledge in property combined with a relevant qualification. Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices and site operators, both internal and external to the Company. An understanding of the construction process (Contracting and/or Development) Professional qualification from recognised institution e.g. RIBA; RICS; CIOB etc Evidence of a strong understanding of financial, legal, and planning processes. Degree level education or 5+ years relevant industry experience. More about the Senior Design Manager role Providing technical advice on the feasibility of projects, determining constraints and advising on budgets, phasing and timing. Produce fee budgets, & utility costs for the construction phase. Manage the technical and design process of the project from Planning Consent to Practical Completion. Co-ordinate technical, design and external Client issues with the Construction, Development and Sales & Marketing Team. Address relevant issues with JCT Contracts, Employers Requirements, Contractors Proposals, Insurances, Performance Bonds, Adoption Agreements and Bonds, Warranties, etc. Leading the technical team on delivery of large brownfield regeneration projects (£60m+). Preparation of design reports including identification of design risk and opportunities. Timely collation and execution of robust consultant appointment documents including scopes, fee draw down and programmes. Management of external design consultants. Ensuring good quality design information is provided in accordance with the design programme. Co-ordinate the programmes from consultants and specialist contractors to ensure the overall integrated programme is prepared. Establishing and managing the project fee budget. Agreeing and communicating the project design brief and production of the design in accordance with the brief and budget. Experience in the management and development of other team members. An excellent knowledge and understanding of third-party requirements and the associated approval process. Ability to communicate clearly and to work collaboratively with Clients and stakeholders. Well organised with a good working knowledge of Viewpoint and BIM. Identification and management of project risks. Excellent technical knowledge. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options
Mar 18, 2024
Full time
Role overview ID: Entity: Vistry Region: Vistry South London Department: Technical Contract Type: Permanent - Full Time Job Location: Broadway Chambers, 2 Broadway Stratford E15 4QS Date Posted: 19.02.2024 We have a fantastic opportunity for a Senior Design Manager to join our team within Vistry South London, at our Stratford office in East London. As the Senior Design Manager will be responsible for the management of all technical and design functions on a large mixed used regeneration project. The role will encompass the entire project life cycle including the development of the design during the tender/pre-construction phase through to delivery on site including handover. You will have a strong track record of ensuring quality design information is provided in accordance with project requirements (programme and budget). You will also be responsible for appointing and managing external consultants and the fee budget. You will possess strong management skills and be a team player who possess robust technical skills including excellent knowledge of Building Regulations, the Planning process and NHBC warranty requirements. This role would suit someone with a developer or contracting background who is keen to progress their career within a reputable partnership regeneration business. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits. In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A pro-active management style with capability to lead and coordinate the managers across a wider team. Ability to prioritise and delegate as appropriate effectively negotiate, motivate and communicate in order to influence others to ensure that the required objectives are met. Leadership skills including assertiveness, being decisive, flexible, good time management, organised, effective at leading / participating in meetings, works well under pressure and to strict deadlines. Experience and knowledge of planning, financial and legal processes. A general background knowledge in property combined with a relevant qualification. Experience of Project Management in either a development company or professional practice. Up to date knowledge of best practice and the latest products and specification items available in the marketplace. An ability to effectively communicate with all levels of management with respect to Client, Professional Practices and site operators, both internal and external to the Company. An understanding of the construction process (Contracting and/or Development) Professional qualification from recognised institution e.g. RIBA; RICS; CIOB etc Evidence of a strong understanding of financial, legal, and planning processes. Degree level education or 5+ years relevant industry experience. More about the Senior Design Manager role Providing technical advice on the feasibility of projects, determining constraints and advising on budgets, phasing and timing. Produce fee budgets, & utility costs for the construction phase. Manage the technical and design process of the project from Planning Consent to Practical Completion. Co-ordinate technical, design and external Client issues with the Construction, Development and Sales & Marketing Team. Address relevant issues with JCT Contracts, Employers Requirements, Contractors Proposals, Insurances, Performance Bonds, Adoption Agreements and Bonds, Warranties, etc. Leading the technical team on delivery of large brownfield regeneration projects (£60m+). Preparation of design reports including identification of design risk and opportunities. Timely collation and execution of robust consultant appointment documents including scopes, fee draw down and programmes. Management of external design consultants. Ensuring good quality design information is provided in accordance with the design programme. Co-ordinate the programmes from consultants and specialist contractors to ensure the overall integrated programme is prepared. Establishing and managing the project fee budget. Agreeing and communicating the project design brief and production of the design in accordance with the brief and budget. Experience in the management and development of other team members. An excellent knowledge and understanding of third-party requirements and the associated approval process. Ability to communicate clearly and to work collaboratively with Clients and stakeholders. Well organised with a good working knowledge of Viewpoint and BIM. Identification and management of project risks. Excellent technical knowledge. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options
We are currently recruiting on behalf of a well established housing provider in London for a Commercial Property Manager on a 6 month fixed term basis. You will provide expert advice on commercial leases and agreements with managing agents providing services to the organisations Buildings and estates. Leading on the negotiation of commercial leases and management agreements to put in place and maintain robust agreements which achieve best value, increase customer satisfaction, and minimise risk. Experience required: Experience of monitoring and managing contracts within the Social Housing Sector. Experiences of managing commercial properties and leases. An in depth knowledge and understanding of relevant legislation, policy frameworks. A good understanding of housing management law and practice. Extensive experience of negotiation to achieve business benefits or strong commercial results. Previous people management experience Salary 51,622k - 53,686k plus excellent benefits including hybrid working, 29 days leave plus bank holidays pro rota, pension 9% To be considered, please contact Mel
Mar 18, 2024
Full time
We are currently recruiting on behalf of a well established housing provider in London for a Commercial Property Manager on a 6 month fixed term basis. You will provide expert advice on commercial leases and agreements with managing agents providing services to the organisations Buildings and estates. Leading on the negotiation of commercial leases and management agreements to put in place and maintain robust agreements which achieve best value, increase customer satisfaction, and minimise risk. Experience required: Experience of monitoring and managing contracts within the Social Housing Sector. Experiences of managing commercial properties and leases. An in depth knowledge and understanding of relevant legislation, policy frameworks. A good understanding of housing management law and practice. Extensive experience of negotiation to achieve business benefits or strong commercial results. Previous people management experience Salary 51,622k - 53,686k plus excellent benefits including hybrid working, 29 days leave plus bank holidays pro rota, pension 9% To be considered, please contact Mel
Commercial Manager - Small Works & Facilities Management London and the Home Counties (with hybrid working) Who Are Walter Lilly? Walter Lilly is a premier provider of construction and maintenance services for luxurious residential homes, iconic landmark and heritage buildings, and state-of-the-art science and higher education facilities across London and the Home Counties. This year, the Company celebrates its 100th anniversary since our establishment in 1924. Boasting an impressive track record of unique projects developed over the last century, we work with industry-leading architects, engineers, interior designers, and highly skilled tradespeople on a portfolio ranging from the UK s most recognisable listed attractions to cutting-edge contemporary structures. We now seek a Commercial Manager to join our Small Works & Facilities Management (FM) Division on a permanent, full-time basis. The Benefits - Salary commensurate with experience - Yearly discretionary performance bonus in December - Car allowance plus reasonable travel expenses - 26 days annual leave per annum increasing with service plus Bank Holidays - Two paid volunteering days per annum - Private medical insurance, personal accident cover - Pension scheme (up to 10% employer contribution) - High-quality training and continuous personal development opportunities - Reimbursement of fees for one relevant professional body membership - Flexible and hybrid working patterns where appropriate - Fresh fruit, a monthly team meal, social events, and long service rewards - Cycle to work and electric car leasing schemes The Culture At Walter Lilly, we work with each other and our clients in the spirit of collaboration. We recognise the expertise of those who have been with us for many years whilst investing in the next generation of rising industry stars, combining invaluable experience with fresh, innovative thinking. We are an Equal Opportunities Employer committed to fostering a diverse, equitable and inclusive workplace where everyone feels valued, respected, and supported to reach their full potential. We strive to create a culture where employees can bring themselves to work in line with our core values of integrity, honesty, and fairness. Walter Lilly is committed to looking after its people and offers a range of health-related benefits including wellbeing days, an Employee Assistance Programme and support from in-house trained Mental Health First Aiders. We are also passionate about improving the local communities in which we operate, targeting tangible social value outcomes that make a meaningful difference to everyday lives and the environment. The Role As a Commercial Manager, you will manage the overall performance and day-to-day operations of our Small Works & FM Division. Supporting all Small Works & FM projects across London and the Home Counties, you will manage and, as appropriate, be operationally involved with the surveying and commercial functions of a single large project, several smaller projects or a two-stage tender. You will have Small Works & FM commercial responsibility as well as undertaking project surveying, estimating and site/client visits to create a scope of works and produce proposals and tenders. Optimising project profitability and cash flow performance, you will build and maintain good relationships with the client, design team and supply chain and ensure the implementation of health and safety standards. Additionally, you will oversee, review and manage subcontract procurement on projects under your control, ensuring all procurement is completed to suit construction programme requirements. About You To be considered as a Commercial Manager, you will need to demonstrate: - Relevant experience in the construction sector and knowledge of the complexities involved - Proven record dealing with several projects of varying value, type and complexity - A track record of managing different teams - The ability to plan, maintain, control and report on the financial administration of projects - Knowledge of the commonly used provisions of the Standard Forms of Contract - Excellent risk mitigation strategies - The skills to identify, communicate and influence positive and negative commercial trends - Competency in reading and understanding a construction programme - The ability to review, understand and challenge construction and pre-construction programmes - Proficiency in managing a two-stage tender process - Familiarity with Standard Forms of Measurement and the ability to undertake and manage re-measurement - Strong negotiation skills - A relevant professional qualification Other organisations may call this role Senior Quantity Surveyor, Senior Construction Surveyor, Quantity Surveyor, or Senior Construction Quantity Surveying. How to Apply So, if your skill set matches the above and the prospect of helping deliver some of the country s finest projects appeals to you, please reach out via the button shown. Your application will be processed by Walter Lilly and interviews will be conducted on a rolling basis as suitable candidates apply. We therefore encourage you to submit ASAP to avoid missing out.
Mar 18, 2024
Full time
Commercial Manager - Small Works & Facilities Management London and the Home Counties (with hybrid working) Who Are Walter Lilly? Walter Lilly is a premier provider of construction and maintenance services for luxurious residential homes, iconic landmark and heritage buildings, and state-of-the-art science and higher education facilities across London and the Home Counties. This year, the Company celebrates its 100th anniversary since our establishment in 1924. Boasting an impressive track record of unique projects developed over the last century, we work with industry-leading architects, engineers, interior designers, and highly skilled tradespeople on a portfolio ranging from the UK s most recognisable listed attractions to cutting-edge contemporary structures. We now seek a Commercial Manager to join our Small Works & Facilities Management (FM) Division on a permanent, full-time basis. The Benefits - Salary commensurate with experience - Yearly discretionary performance bonus in December - Car allowance plus reasonable travel expenses - 26 days annual leave per annum increasing with service plus Bank Holidays - Two paid volunteering days per annum - Private medical insurance, personal accident cover - Pension scheme (up to 10% employer contribution) - High-quality training and continuous personal development opportunities - Reimbursement of fees for one relevant professional body membership - Flexible and hybrid working patterns where appropriate - Fresh fruit, a monthly team meal, social events, and long service rewards - Cycle to work and electric car leasing schemes The Culture At Walter Lilly, we work with each other and our clients in the spirit of collaboration. We recognise the expertise of those who have been with us for many years whilst investing in the next generation of rising industry stars, combining invaluable experience with fresh, innovative thinking. We are an Equal Opportunities Employer committed to fostering a diverse, equitable and inclusive workplace where everyone feels valued, respected, and supported to reach their full potential. We strive to create a culture where employees can bring themselves to work in line with our core values of integrity, honesty, and fairness. Walter Lilly is committed to looking after its people and offers a range of health-related benefits including wellbeing days, an Employee Assistance Programme and support from in-house trained Mental Health First Aiders. We are also passionate about improving the local communities in which we operate, targeting tangible social value outcomes that make a meaningful difference to everyday lives and the environment. The Role As a Commercial Manager, you will manage the overall performance and day-to-day operations of our Small Works & FM Division. Supporting all Small Works & FM projects across London and the Home Counties, you will manage and, as appropriate, be operationally involved with the surveying and commercial functions of a single large project, several smaller projects or a two-stage tender. You will have Small Works & FM commercial responsibility as well as undertaking project surveying, estimating and site/client visits to create a scope of works and produce proposals and tenders. Optimising project profitability and cash flow performance, you will build and maintain good relationships with the client, design team and supply chain and ensure the implementation of health and safety standards. Additionally, you will oversee, review and manage subcontract procurement on projects under your control, ensuring all procurement is completed to suit construction programme requirements. About You To be considered as a Commercial Manager, you will need to demonstrate: - Relevant experience in the construction sector and knowledge of the complexities involved - Proven record dealing with several projects of varying value, type and complexity - A track record of managing different teams - The ability to plan, maintain, control and report on the financial administration of projects - Knowledge of the commonly used provisions of the Standard Forms of Contract - Excellent risk mitigation strategies - The skills to identify, communicate and influence positive and negative commercial trends - Competency in reading and understanding a construction programme - The ability to review, understand and challenge construction and pre-construction programmes - Proficiency in managing a two-stage tender process - Familiarity with Standard Forms of Measurement and the ability to undertake and manage re-measurement - Strong negotiation skills - A relevant professional qualification Other organisations may call this role Senior Quantity Surveyor, Senior Construction Surveyor, Quantity Surveyor, or Senior Construction Quantity Surveying. How to Apply So, if your skill set matches the above and the prospect of helping deliver some of the country s finest projects appeals to you, please reach out via the button shown. Your application will be processed by Walter Lilly and interviews will be conducted on a rolling basis as suitable candidates apply. We therefore encourage you to submit ASAP to avoid missing out.
Job Description OTE - £40,000+, Uncapped Commission - Career ProgressionAt Barnard Marcus, part of the Connells Group, we're looking for a highly motivated Senior Estate Agent to join as Instructions Manager and List Property's for our fantastic residential sales team in branch in Tooting . A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Senior Estate Agent? Industry leading training and development Demonstrable career ladder Compete for top achievers awards Pay per listing Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Senior Estate Agent Preferably an experienced Lister, Valuer, Instructions Manager , Valuations Manager, Residential Sales Manager or an Senior Estate Agent / Sales Negotiator looking for that step up and progress your career Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence holder Barnard Marcus Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04236
Mar 16, 2024
Full time
Job Description OTE - £40,000+, Uncapped Commission - Career ProgressionAt Barnard Marcus, part of the Connells Group, we're looking for a highly motivated Senior Estate Agent to join as Instructions Manager and List Property's for our fantastic residential sales team in branch in Tooting . A quick look at the role In this role you will be listings and gaining new instructions for properties to market whilst maintaining the highest level of customer service. You will be building report with new and existing client's customers face to face or over the phone. What's in it for you as our Senior Estate Agent? Industry leading training and development Demonstrable career ladder Compete for top achievers awards Pay per listing Competitive basic salary with uncapped commission Company Car or Car Allowance Skills and experience required to be a successful Senior Estate Agent Preferably an experienced Lister, Valuer, Instructions Manager , Valuations Manager, Residential Sales Manager or an Senior Estate Agent / Sales Negotiator looking for that step up and progress your career Outstanding customer care / customer service experience Resilient, positive , organised, numerate and detail oriented Excellent verbal and written communication skills A Full UK driving licence holder Barnard Marcus Estate Agents ?are part of? Sequence Home , one of the largest and most successful estate agency and property services providers in the UK and we operate under 11 different trading names, some of which have been synonymous with estate agency for over 100 years, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, conveyancing and more!? Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.EACS04236
Senior Operations Manager My client is leading provider of M&E building services engineering, specialists in the provision of tailored and bespoke M&E installation and maintenance services and serving a varied, high specification client base to include industrial, corporate and commercial environments respectively. The business has a rapidly expanding M&E Service & Maintenance Division countrywide. As a result of the success the company would like to concentrate and establish an M&E Service & Maintenance business within Central London and the Home Counties respectively. Reporting to the Group operations Director the Senior Operations Manager will be responsible for the development of new business, new business tenders and the mobilisation of new contracts once new business has been secured. Based from offices located in the West London area and with travel as business needs require the Senior Operations Manager will take ownership of the day-to day-operation and delivery of M&E Hard Services maintenance contracts while continuing to have the ability to continue to grow the division in line with company strategy, budgets & targets by way of new business development and The company concerned have ambitious, yet sensible growth plans for the maintenance division so the business requires a 'hands-on' Senior Operations Manager that has the ability to grow, build and develop a successful M&E Service & Maintenance Division. To summarise this position is a duel role in that the successful candidate will be responsible for developing new M&E Hard Services Maintenance business and, once secured will be responsible for the operational management aspect and day to day running and operations of the business. Please Note This is position is M&E Hard Services Maintenance & NOT M&E Projects. While some small-scale project works may be included at some point this position is M&E Hard Services Maintenance focussed and project management candidates will not be of interest and will not be considered. Candidate Requirements Hold relevant electrical and/or mechanical building services qualifications and further training commensurate with the position. The successful candidate will be engaged within a similar position - business titles may vary - within a M&E Service & Maintenance/Hard FM environment Demonstrate a strong commercial awareness when managing M&E Maintenance Hard Services maintenance contracts The ability to deliver service levels and succeed in meeting maintenance service business targets. The ability to develop, implement and the measurement of M&E Hard Services Maintenance strategies with the ability to influence and manage stakeholders at various business levels. Highly experienced in a sales & operational capacity with front-line selling expertise. The ability to employ best business practices that improve efficiency, reduce operating costs and increase productivity, whilst maintaining compliance with statutory legislation and Company Health, Safety, Environmental & Quality policies. Excellent presentation and communication skills with a 'keen eye for detail' and astute commercial awareness. Possess a strong aptitude for business development and contract growth with the ability to deliver financial & commercial objectives in line with business strategies Supplier and contract management skills, including proven negotiation abilities Salary & Package Information 75K Car Allowance or EV vehicle Annual Bonus Scheme (To be discussed at interview) Death in service insurance Pension Scheme Mobile Phone & Laptop Business Expenses 25 days holiday plus statutory days
Mar 15, 2024
Full time
Senior Operations Manager My client is leading provider of M&E building services engineering, specialists in the provision of tailored and bespoke M&E installation and maintenance services and serving a varied, high specification client base to include industrial, corporate and commercial environments respectively. The business has a rapidly expanding M&E Service & Maintenance Division countrywide. As a result of the success the company would like to concentrate and establish an M&E Service & Maintenance business within Central London and the Home Counties respectively. Reporting to the Group operations Director the Senior Operations Manager will be responsible for the development of new business, new business tenders and the mobilisation of new contracts once new business has been secured. Based from offices located in the West London area and with travel as business needs require the Senior Operations Manager will take ownership of the day-to day-operation and delivery of M&E Hard Services maintenance contracts while continuing to have the ability to continue to grow the division in line with company strategy, budgets & targets by way of new business development and The company concerned have ambitious, yet sensible growth plans for the maintenance division so the business requires a 'hands-on' Senior Operations Manager that has the ability to grow, build and develop a successful M&E Service & Maintenance Division. To summarise this position is a duel role in that the successful candidate will be responsible for developing new M&E Hard Services Maintenance business and, once secured will be responsible for the operational management aspect and day to day running and operations of the business. Please Note This is position is M&E Hard Services Maintenance & NOT M&E Projects. While some small-scale project works may be included at some point this position is M&E Hard Services Maintenance focussed and project management candidates will not be of interest and will not be considered. Candidate Requirements Hold relevant electrical and/or mechanical building services qualifications and further training commensurate with the position. The successful candidate will be engaged within a similar position - business titles may vary - within a M&E Service & Maintenance/Hard FM environment Demonstrate a strong commercial awareness when managing M&E Maintenance Hard Services maintenance contracts The ability to deliver service levels and succeed in meeting maintenance service business targets. The ability to develop, implement and the measurement of M&E Hard Services Maintenance strategies with the ability to influence and manage stakeholders at various business levels. Highly experienced in a sales & operational capacity with front-line selling expertise. The ability to employ best business practices that improve efficiency, reduce operating costs and increase productivity, whilst maintaining compliance with statutory legislation and Company Health, Safety, Environmental & Quality policies. Excellent presentation and communication skills with a 'keen eye for detail' and astute commercial awareness. Possess a strong aptitude for business development and contract growth with the ability to deliver financial & commercial objectives in line with business strategies Supplier and contract management skills, including proven negotiation abilities Salary & Package Information 75K Car Allowance or EV vehicle Annual Bonus Scheme (To be discussed at interview) Death in service insurance Pension Scheme Mobile Phone & Laptop Business Expenses 25 days holiday plus statutory days