Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.
Our significant Property Portfolio represents a vibrant, valuable, and complex network of physical spaces that enable learning and teaching, research and innovation, support the student experience as well as our partnerships and engagement.
The Property Services team has a strong reputation for providing a leading-edge planning and development consultancy that contributes to the success of the University of Auckland through the provision of high-quality physical environments. We build and service some of the largest and most complex buildings and construction projects in the country.
Te Rautaki Tūāpapa, our new Estate Strategy to 2030, reinforces our commitment to sustainability and provides a cohesive, future-focussed and coordinated approach to investment in, and management of, our physical environments throughout the University estate.
Job Description
The opportunity | Te Whiwhinga mahi
We have a fantastic opportunity for a senior level leader to join our Capital Works team as Associate Director – Capital Works.
You will be working across a wide and varied portfolio of projects successfully managing consultant teams focused on delivery of significant projects through to completion phase.
Opportunities include working on specialist research facilities like the recently completed Space Institute in the Engineering School, high-tech teaching spaces like our Financial Lab and student accommodation upgrades right through to our much larger programme builds which include state of the art scientific and medical research facilities; teaching and learning facilities; or projects to support the student experience such as the new Recreation and Wellness Centre prominent on Symonds Street.
This is a pivotal role with key accountability for the planning, resourcing, investigation and delivery of major capital works projects.
Some key aspects and responsibilities include:
Engaging and managing consultant design teams.
Leading internal and external project managers engaged on capital projects
Stakeholder management across the University community and externally.
Ensuring the implementation of the University’s sustainability goals and meeting sustainability criteria identified for each project. Project procurement including calling and evaluation of tenders, tender documents, adherence to standards and consents.
Delivering exciting and cutting-edge design which talks to our place in Tamaki Makaurau, Aotearoa, and the Pacific region.
Construction management including leading internal and external teams, monitoring and recording progress including financials whilst liaising with engineers, consultants, the planning team and other internal stakeholders.
The development and implementing masterplans.
Managing resourcing, investigations, project briefs, programmes, design reports and budget approvals.
Strategic and Risk management.
For more information please see Position Description and Candidate Information Booklet
About you | He kōrero mōu
As an experienced leader, our ideal candidate will demonstrate a high-level ability to influence and communicate effectively to a diverse range of stakeholders. They will demonstrate cultural sensitivity, embrace diversity, and have the technical background to understand projects from multiple viewpoints and this will come from significant commercial and project management experience from a construction/architecture environment. They will operate with energy and passion and will demonstrate a collaborative approach where they partner closely with peers, value the needs of others and model best practice principals and behaviours. Teamwork, customer focus and negotiation skills are vital to the role.
Preference will be given to candidates with a proven understanding of large-scale building programmes and large impact compliance works and those who can demonstrate an ability to think and act strategically to provide valuable input to achieve the best long-term outcomes.
What we offer | Ngā āhuatanga kei a mātou
We offer our staff more than just a job - we offer them an opportunity to be part of a dynamic, world class organisation which provides staff with benefits and support throughout their lives and careers. We have a number of generous benefits that we believe will be important to you:
We realise your time is important to you. We offer a range of leave entitlements, including five weeks annual leave a year , and flexible working arrangements which allow for a greater work life balance.
UoA staff have access to two superannuation plans, Kiwisaver and UniSaver New Zealand, with the University contributing 6.75% annually towards UniSaver.
Your happiness and wellbeing at work is important to us. We have a range of support programmes and benefits available to support health and wellbeing. Discounted health insurance and eye testing, flu jabs, a Recreation Centre on campus, as well as a new state of the art recreation centre being built right now.
Enjoy our beautiful park like grounds and take advantage of the facilities on offer including childcare, parking, cafes, libraries etc.
Additional Information
How to apply | Me pēhea te tuku tono
This position will be advertised both internally and externally and is due to close on the 10th September 2023.
Applications must be submitted online, by the closing date to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Joshua Chapman j.chapman@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz
Aug 21, 2023
Full time
Waipapa Taumata Rau | The University of Auckland
The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers. We have eight academic faculties and 11 service divisions creating a diverse, dynamic and complex organisational culture that demands excellence.
Our significant Property Portfolio represents a vibrant, valuable, and complex network of physical spaces that enable learning and teaching, research and innovation, support the student experience as well as our partnerships and engagement.
The Property Services team has a strong reputation for providing a leading-edge planning and development consultancy that contributes to the success of the University of Auckland through the provision of high-quality physical environments. We build and service some of the largest and most complex buildings and construction projects in the country.
Te Rautaki Tūāpapa, our new Estate Strategy to 2030, reinforces our commitment to sustainability and provides a cohesive, future-focussed and coordinated approach to investment in, and management of, our physical environments throughout the University estate.
Job Description
The opportunity | Te Whiwhinga mahi
We have a fantastic opportunity for a senior level leader to join our Capital Works team as Associate Director – Capital Works.
You will be working across a wide and varied portfolio of projects successfully managing consultant teams focused on delivery of significant projects through to completion phase.
Opportunities include working on specialist research facilities like the recently completed Space Institute in the Engineering School, high-tech teaching spaces like our Financial Lab and student accommodation upgrades right through to our much larger programme builds which include state of the art scientific and medical research facilities; teaching and learning facilities; or projects to support the student experience such as the new Recreation and Wellness Centre prominent on Symonds Street.
This is a pivotal role with key accountability for the planning, resourcing, investigation and delivery of major capital works projects.
Some key aspects and responsibilities include:
Engaging and managing consultant design teams.
Leading internal and external project managers engaged on capital projects
Stakeholder management across the University community and externally.
Ensuring the implementation of the University’s sustainability goals and meeting sustainability criteria identified for each project. Project procurement including calling and evaluation of tenders, tender documents, adherence to standards and consents.
Delivering exciting and cutting-edge design which talks to our place in Tamaki Makaurau, Aotearoa, and the Pacific region.
Construction management including leading internal and external teams, monitoring and recording progress including financials whilst liaising with engineers, consultants, the planning team and other internal stakeholders.
The development and implementing masterplans.
Managing resourcing, investigations, project briefs, programmes, design reports and budget approvals.
Strategic and Risk management.
For more information please see Position Description and Candidate Information Booklet
About you | He kōrero mōu
As an experienced leader, our ideal candidate will demonstrate a high-level ability to influence and communicate effectively to a diverse range of stakeholders. They will demonstrate cultural sensitivity, embrace diversity, and have the technical background to understand projects from multiple viewpoints and this will come from significant commercial and project management experience from a construction/architecture environment. They will operate with energy and passion and will demonstrate a collaborative approach where they partner closely with peers, value the needs of others and model best practice principals and behaviours. Teamwork, customer focus and negotiation skills are vital to the role.
Preference will be given to candidates with a proven understanding of large-scale building programmes and large impact compliance works and those who can demonstrate an ability to think and act strategically to provide valuable input to achieve the best long-term outcomes.
What we offer | Ngā āhuatanga kei a mātou
We offer our staff more than just a job - we offer them an opportunity to be part of a dynamic, world class organisation which provides staff with benefits and support throughout their lives and careers. We have a number of generous benefits that we believe will be important to you:
We realise your time is important to you. We offer a range of leave entitlements, including five weeks annual leave a year , and flexible working arrangements which allow for a greater work life balance.
UoA staff have access to two superannuation plans, Kiwisaver and UniSaver New Zealand, with the University contributing 6.75% annually towards UniSaver.
Your happiness and wellbeing at work is important to us. We have a range of support programmes and benefits available to support health and wellbeing. Discounted health insurance and eye testing, flu jabs, a Recreation Centre on campus, as well as a new state of the art recreation centre being built right now.
Enjoy our beautiful park like grounds and take advantage of the facilities on offer including childcare, parking, cafes, libraries etc.
Additional Information
How to apply | Me pēhea te tuku tono
This position will be advertised both internally and externally and is due to close on the 10th September 2023.
Applications must be submitted online, by the closing date to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above.
Please reach out to Joshua Chapman j.chapman@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email.
Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz
Marketing & Events Manager - Brighton Are you a super organised, creative, and passionate marketer ready to make an impact? Our client, an innovative hub for businesses in Brighton, is seeking a Marketing & Events Manager to drive engagement and attract progressive start-ups, SMEs, and corporate companies. Join their dynamic team and play a pivotal role in creating brand awareness, building relationships, and delivering high-impact marketing initiatives. Key Responsibilities: Develop and deliver a marketing strategy to attract and retain businesses interested in innovation and growth. Collaborate with the central marketing team, agencies, and freelancers to execute targeted marketing campaigns across various channels. Create marketing collateral and promote location-based events, driving high attendance and engagement. Track and report on marketing activity ROI, capturing channel performance and campaign outcomes. Manage and track budget in alignment with the Head of Marketing and P&L. Collaborate with the content manager to create captivating marketing assets. Curate, execute, and enhance the location's monthly email newsletters. Work with the location team to promote specialist facilities and increase awareness and enquiries. Build relationships within the local community to drive social impact through partnerships and event collaborations. Skills, Knowledge, and Expertise: Customer-focused mentality. Ability to leverage brand and tactical marketing campaigns for lead generation and positive ROI. Balance of creative and commercial understanding. Solid grasp of paid, owned, and earned channels for effective marketing. Strong team player, delivering on location-based KPIs. Confident presenter with innovative ideas. Exceptional written and verbal communication skills. Experience in B2B marketing to various business audiences. Proficiency in CRM systems, preferably HubSpot. Event coordination experience. Experience in the workspace, property, or hospitality sectors and 'placemaking' marketing would be beneficial. What's in it for you? Top of the range company laptop - your choice of Mac or Windows XP. Flexible working hours around our core schedule of 10-4.30. Generous holiday allowance, including your birthday off and 2 volunteering days per year. 250 annual personal development and wellbeing allowance. Twice-weekly exercise classes. Opportunity to become an accredited mental health first aider. Access to the Health Assured Employee Assistance Programme and wellbeing resources. Up to 9% contribution to the pension scheme. Focus on continuous learning and development. Collaborative environment and non-hierarchical culture. Regular social events, team-building activities, and all-company meetings. Join our client's vibrant team and be part of an organisation dedicated to collaborative innovation and business growth. Apply today and unlock your potential! LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Apr 18, 2024
Full time
Marketing & Events Manager - Brighton Are you a super organised, creative, and passionate marketer ready to make an impact? Our client, an innovative hub for businesses in Brighton, is seeking a Marketing & Events Manager to drive engagement and attract progressive start-ups, SMEs, and corporate companies. Join their dynamic team and play a pivotal role in creating brand awareness, building relationships, and delivering high-impact marketing initiatives. Key Responsibilities: Develop and deliver a marketing strategy to attract and retain businesses interested in innovation and growth. Collaborate with the central marketing team, agencies, and freelancers to execute targeted marketing campaigns across various channels. Create marketing collateral and promote location-based events, driving high attendance and engagement. Track and report on marketing activity ROI, capturing channel performance and campaign outcomes. Manage and track budget in alignment with the Head of Marketing and P&L. Collaborate with the content manager to create captivating marketing assets. Curate, execute, and enhance the location's monthly email newsletters. Work with the location team to promote specialist facilities and increase awareness and enquiries. Build relationships within the local community to drive social impact through partnerships and event collaborations. Skills, Knowledge, and Expertise: Customer-focused mentality. Ability to leverage brand and tactical marketing campaigns for lead generation and positive ROI. Balance of creative and commercial understanding. Solid grasp of paid, owned, and earned channels for effective marketing. Strong team player, delivering on location-based KPIs. Confident presenter with innovative ideas. Exceptional written and verbal communication skills. Experience in B2B marketing to various business audiences. Proficiency in CRM systems, preferably HubSpot. Event coordination experience. Experience in the workspace, property, or hospitality sectors and 'placemaking' marketing would be beneficial. What's in it for you? Top of the range company laptop - your choice of Mac or Windows XP. Flexible working hours around our core schedule of 10-4.30. Generous holiday allowance, including your birthday off and 2 volunteering days per year. 250 annual personal development and wellbeing allowance. Twice-weekly exercise classes. Opportunity to become an accredited mental health first aider. Access to the Health Assured Employee Assistance Programme and wellbeing resources. Up to 9% contribution to the pension scheme. Focus on continuous learning and development. Collaborative environment and non-hierarchical culture. Regular social events, team-building activities, and all-company meetings. Join our client's vibrant team and be part of an organisation dedicated to collaborative innovation and business growth. Apply today and unlock your potential! LHH is an employment consultancy that believes in talent, not labels. It is important to us that we run inclusive recruitment processes to support candidates of all abilities and encourage applicants of all backgrounds and perspectives to apply. LHH is committed to building an inclusive, supportive environment to enable candidates to explore the next steps in their careers. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Permanent Job - Contracts Manager, not for profit, public sector projects, NEC contracts Join this award-winning team, recognised by, and members of, some of the industry's most respected professional bodies for creating environments with meaningful impact for local communities. This not-for profit organisation supports their public sector clients to create safe, sustainable and significant land and property portfolios that deliver social value for the local community.Their key services are pre-construction, design and consultancy, construction, regeneration and major projects, risk management, and responsive repairs. To provide the on-site lead for the safe and profitable delivery of Construction Services projects. The Contracts Manager will manage and coordinate projects from the start through to completion, ensuring that work is completed to time, quality, within budget and within scope. Strategic and Management Responsibilities To ensure effective safe and profitable project delivery, while satisfying client and customer service demands at all times. To ensure high standards of team performance and collaboration. Ensure that relevant KPIs are achieved. To work with the Operations Manager on resourcing and developments to keep the team fit for purpose. To work with the Head of Construction Services and the Operations Manager to develop a supply chain which is fit for purpose. To maximise the potential of their Services in meeting the needs of the clients and customers it serves. Where appropriate act as company representative at events and any senior client engagements. To ensure that delivery teams work to and comply with all Commercial Procedures and other Standing Orders Build robust working relationships with Site Managers and the Design and Commercial teams to ensure a seamless working interface. Job Outline 1. Managing and overseeing the direction of the project, ensuring that the design requirements are met, reviewing progress, and liaising with quantity surveyors to monitor costs. 2. Day to day management of operations on-site, ensuring that the project is brought to a successful completion and meets the programme, budget, brief and quality constraints. 3. Plan and efficiently organise the site set up and logistics. 4. Effectively communicate with the Design Team to ensure the timely release of design information. 5. Coordinate the management of subcontractor activities. 6. Ensure workmanship and material standards are achieved in accordance with specifications, building regulations, health and safety legislation as well as quality standards. 7. Manage and monitor change control for all projects. 8. Issue project progress reports to the Operations Manager, identifying programme status, progress, change and information requirements. 9. Place orders and oversee deliveries and ensure its in line with the construction programme and procurement schedule. 10. Create and maintain good relations with clients, design teams and neighbours as well as any other stakeholders. 11. Ensure that Health and Safety requirements and standards are carried out and in place. 12. To develop, manage and deliver the project's delivery plan for your site managers and teams. 13. Ensure that robust cost and delivery plans are provided for all projects and that they are actively monitored and managed. 14. Advise Site Managers on all aspects of operational delivery. 15. Ensure Site Managers are advised, and competent, on all commercial and contractual matters. 16. Actively contribute to a 'One Team' ethos, and full participation in Design and Delivery / Construction Services Teams decision-making. 17. Ensure that project delivery management information is in line with business reporting requirements for the team. 18. Ensure that project risk registers are established and managed at team and project level with timely mitigation actions being undertaken. 19. Establish and maintain robust procedures for achieving KPIs. 20. Ensure effective resourcing of workload, taking into account the capacity of both team and individuals. 21. Ensure that each project has a robust programme that is actively monitored and managed. What you'll need to succeed Proven experience of managing a project from start through to completion, ensuring that work is completed on time, quality and within budget. A broad understanding of the design process and the challenges bringing a project to the Construction StageDemonstrable experience of associated commercial processes for a project, including forecasting, change control, influencing to achieve value for money, and safe profitable delivery outcomes. Project Programming Skills Minimum qualification to NVQ level 4 in a construction related subjectChartered / Membership of a Construction Institution or extensive years of appropriate functional discipline experience. A formal management qualification. Broad demonstrable knowledge of NEC forms of contract, a thorough understanding of construction principles and buildability. A thorough understanding of tenders and financial control of projects, Good understanding of project construction programming, strong construction, commercial, financial and supply-chain management skills ICT Literate and knowledge of Microsoft Office suite and relevant financial systems Well-developed interpersonal skills to work effectively and collaborate with internal and external teams Meticulous attention to detail What you'll get in return A competitive salary of £51000- £53000. Local Authority Pension Scheme. 25 days annual leave + BH. 0.45pence mileage. Flexible/hybrid working. Private Medical cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Apr 18, 2024
Full time
Permanent Job - Contracts Manager, not for profit, public sector projects, NEC contracts Join this award-winning team, recognised by, and members of, some of the industry's most respected professional bodies for creating environments with meaningful impact for local communities. This not-for profit organisation supports their public sector clients to create safe, sustainable and significant land and property portfolios that deliver social value for the local community.Their key services are pre-construction, design and consultancy, construction, regeneration and major projects, risk management, and responsive repairs. To provide the on-site lead for the safe and profitable delivery of Construction Services projects. The Contracts Manager will manage and coordinate projects from the start through to completion, ensuring that work is completed to time, quality, within budget and within scope. Strategic and Management Responsibilities To ensure effective safe and profitable project delivery, while satisfying client and customer service demands at all times. To ensure high standards of team performance and collaboration. Ensure that relevant KPIs are achieved. To work with the Operations Manager on resourcing and developments to keep the team fit for purpose. To work with the Head of Construction Services and the Operations Manager to develop a supply chain which is fit for purpose. To maximise the potential of their Services in meeting the needs of the clients and customers it serves. Where appropriate act as company representative at events and any senior client engagements. To ensure that delivery teams work to and comply with all Commercial Procedures and other Standing Orders Build robust working relationships with Site Managers and the Design and Commercial teams to ensure a seamless working interface. Job Outline 1. Managing and overseeing the direction of the project, ensuring that the design requirements are met, reviewing progress, and liaising with quantity surveyors to monitor costs. 2. Day to day management of operations on-site, ensuring that the project is brought to a successful completion and meets the programme, budget, brief and quality constraints. 3. Plan and efficiently organise the site set up and logistics. 4. Effectively communicate with the Design Team to ensure the timely release of design information. 5. Coordinate the management of subcontractor activities. 6. Ensure workmanship and material standards are achieved in accordance with specifications, building regulations, health and safety legislation as well as quality standards. 7. Manage and monitor change control for all projects. 8. Issue project progress reports to the Operations Manager, identifying programme status, progress, change and information requirements. 9. Place orders and oversee deliveries and ensure its in line with the construction programme and procurement schedule. 10. Create and maintain good relations with clients, design teams and neighbours as well as any other stakeholders. 11. Ensure that Health and Safety requirements and standards are carried out and in place. 12. To develop, manage and deliver the project's delivery plan for your site managers and teams. 13. Ensure that robust cost and delivery plans are provided for all projects and that they are actively monitored and managed. 14. Advise Site Managers on all aspects of operational delivery. 15. Ensure Site Managers are advised, and competent, on all commercial and contractual matters. 16. Actively contribute to a 'One Team' ethos, and full participation in Design and Delivery / Construction Services Teams decision-making. 17. Ensure that project delivery management information is in line with business reporting requirements for the team. 18. Ensure that project risk registers are established and managed at team and project level with timely mitigation actions being undertaken. 19. Establish and maintain robust procedures for achieving KPIs. 20. Ensure effective resourcing of workload, taking into account the capacity of both team and individuals. 21. Ensure that each project has a robust programme that is actively monitored and managed. What you'll need to succeed Proven experience of managing a project from start through to completion, ensuring that work is completed on time, quality and within budget. A broad understanding of the design process and the challenges bringing a project to the Construction StageDemonstrable experience of associated commercial processes for a project, including forecasting, change control, influencing to achieve value for money, and safe profitable delivery outcomes. Project Programming Skills Minimum qualification to NVQ level 4 in a construction related subjectChartered / Membership of a Construction Institution or extensive years of appropriate functional discipline experience. A formal management qualification. Broad demonstrable knowledge of NEC forms of contract, a thorough understanding of construction principles and buildability. A thorough understanding of tenders and financial control of projects, Good understanding of project construction programming, strong construction, commercial, financial and supply-chain management skills ICT Literate and knowledge of Microsoft Office suite and relevant financial systems Well-developed interpersonal skills to work effectively and collaborate with internal and external teams Meticulous attention to detail What you'll get in return A competitive salary of £51000- £53000. Local Authority Pension Scheme. 25 days annual leave + BH. 0.45pence mileage. Flexible/hybrid working. Private Medical cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. #
Location: Colchester, Essex Salary: £26,000 - £28,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a new Business Centre ? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales , community engagement, operations, and financial performance at this company s newest centre. About The Centre Offering a blend of modern amenities including office space, coworking areas, and workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement. Responsibilities Supporting the Centre Manager to create a successful business centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Business Centre's local, regional, and national standing. Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service, facilities, and staff training. Drive financial and commercial performance. Secure contracts for centre space and network with potential customers. Implement marketing initiatives in coordination with the central Marketing Team. Cultivate a collaborative community ethos within the centre. Provide financial management information, including billing and revenue collection. Monitor and report against financial targets, managing income and expenditure. Assist with controlling cost lines and present annual budgets and revenue plans. Assist with maintaining building standards, cleanliness, health, and safety. Develop a culture of quality service and customer care. Ensure emergency procedures are in place and staff are trained accordingly. Conduct regular performance reviews and appraisals in line with company strategy. Skills and Experience Ideally 1 years experience assisting in running an asset of this calibre - in a Centre Manager, Hotel Management, or Property Management position. Previous experience in a busy office environment. Excellent leadership skills to assist with managing the team to drive success, as well as excellent negotiation and communication skills. Attention to detail and completion oriented. Excellent administrative and organisational skills. Client and customer service focused. Self-motivated and proactive approach. IT proficiency and Microsoft Office capabilities. Hours Of Work 37.5 hours per week Monday Friday: 9am 5pm Benefits 25 days Holiday + Bank Holidays. Permanent Health and Life insurance. Private Medical and Dental insurance. Workplace Pension and Electric Vehicle Scheme. If you're ready to make a significant impact in a dynamic environment, apply now to join the team!
Apr 17, 2024
Full time
Location: Colchester, Essex Salary: £26,000 - £28,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a new Business Centre ? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales , community engagement, operations, and financial performance at this company s newest centre. About The Centre Offering a blend of modern amenities including office space, coworking areas, and workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement. Responsibilities Supporting the Centre Manager to create a successful business centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Business Centre's local, regional, and national standing. Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service, facilities, and staff training. Drive financial and commercial performance. Secure contracts for centre space and network with potential customers. Implement marketing initiatives in coordination with the central Marketing Team. Cultivate a collaborative community ethos within the centre. Provide financial management information, including billing and revenue collection. Monitor and report against financial targets, managing income and expenditure. Assist with controlling cost lines and present annual budgets and revenue plans. Assist with maintaining building standards, cleanliness, health, and safety. Develop a culture of quality service and customer care. Ensure emergency procedures are in place and staff are trained accordingly. Conduct regular performance reviews and appraisals in line with company strategy. Skills and Experience Ideally 1 years experience assisting in running an asset of this calibre - in a Centre Manager, Hotel Management, or Property Management position. Previous experience in a busy office environment. Excellent leadership skills to assist with managing the team to drive success, as well as excellent negotiation and communication skills. Attention to detail and completion oriented. Excellent administrative and organisational skills. Client and customer service focused. Self-motivated and proactive approach. IT proficiency and Microsoft Office capabilities. Hours Of Work 37.5 hours per week Monday Friday: 9am 5pm Benefits 25 days Holiday + Bank Holidays. Permanent Health and Life insurance. Private Medical and Dental insurance. Workplace Pension and Electric Vehicle Scheme. If you're ready to make a significant impact in a dynamic environment, apply now to join the team!
LSE is committed to building a diverse, equitable and truly inclusive university Grantham Research Institute on Climate Change and the Environment TPI Centre Strategic Outreach Manager Salary from £50,606 to £58,505 pa inclusive with potential to progress to £65,157 pa inclusive of London allowance. This is an open-ended appointment subject to funding, initially funded for 12 months with potential to extend subject to further funding. The Transition Pathway Initiative Centre (TPI Centre) is an independent, authoritative source of research and data on the progress of corporate and sovereign entities in transitioning to a low-carbon economy. The TPI Centre is part of the Grantham Research Institute on Climate Change and the Environment at the London School of Economics and Political Science (LSE). This is an opportunity to join a vibrant and dynamic community, re-knowned for its thought leadership in the area of net-zero transition. Whilst leading on the Centre's strategic outreach, you will have the opportunity to work in a unique setting bridging rigorous academic research with investor expectations. In this role, you will focus on two pillars: outreach and communications. You will have also a unique opportunity to contribute to the work on commercialisation of the Centre's research outputs. You will have an opportunity to develop and implement the TPI Centre's outreach strategy and support engagement with external stakeholders, including asset owners, asset managers, investor networks, corporates and regulators. This role is to support the TPI Centre and its senior leadership on: Outreach - by developing and implementing the Centre's outreach plan, including engaging investors, investor networks and other entities through several types of outreach events, adjusted to different audiences. Communications - by developing and implementing a high-quality communication strategy for the TPI Centre and coordinating the Centre's presence in the digital space, including academic papers, blog posts, webinars, events and TPI methodology related podcasts/videos. Other strategic areas, including commercialisation of the Centre's research outputs, online presentation of the TPI Centre's research projects and related data, and the Centre's data visualisation and delivery to the end user. Candidates should have a postgraduate degree in environmental economics/finance, environmental/energy policy, corporate sustainability, economics, finance or a related field and with an excellent understanding of sustainable finance and investment. They will also have professional experience in the area of responsible investment and engagement with investors, and in outreach and communications in digital space. In addition, this post requires candidates to have professional experience in managing projects, people and relationships with complex stakeholders and in preparing presentations for high-level stakeholders. Experience in developing and implementing outreach and/or communications strategies and knowledge and professional experience in commercialisation of academic research outputs or climate related data, is desirable. We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities. For further information about the post, please see the how to apply document, job description and the person specification. If you have any technical queries with applying on the online system, please use the "contact us" links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email The closing date for receipt of applications is 28 April 2024 (23.59 UK time). Regrettably, we are unable to accept any late applications.
Apr 16, 2024
Full time
LSE is committed to building a diverse, equitable and truly inclusive university Grantham Research Institute on Climate Change and the Environment TPI Centre Strategic Outreach Manager Salary from £50,606 to £58,505 pa inclusive with potential to progress to £65,157 pa inclusive of London allowance. This is an open-ended appointment subject to funding, initially funded for 12 months with potential to extend subject to further funding. The Transition Pathway Initiative Centre (TPI Centre) is an independent, authoritative source of research and data on the progress of corporate and sovereign entities in transitioning to a low-carbon economy. The TPI Centre is part of the Grantham Research Institute on Climate Change and the Environment at the London School of Economics and Political Science (LSE). This is an opportunity to join a vibrant and dynamic community, re-knowned for its thought leadership in the area of net-zero transition. Whilst leading on the Centre's strategic outreach, you will have the opportunity to work in a unique setting bridging rigorous academic research with investor expectations. In this role, you will focus on two pillars: outreach and communications. You will have also a unique opportunity to contribute to the work on commercialisation of the Centre's research outputs. You will have an opportunity to develop and implement the TPI Centre's outreach strategy and support engagement with external stakeholders, including asset owners, asset managers, investor networks, corporates and regulators. This role is to support the TPI Centre and its senior leadership on: Outreach - by developing and implementing the Centre's outreach plan, including engaging investors, investor networks and other entities through several types of outreach events, adjusted to different audiences. Communications - by developing and implementing a high-quality communication strategy for the TPI Centre and coordinating the Centre's presence in the digital space, including academic papers, blog posts, webinars, events and TPI methodology related podcasts/videos. Other strategic areas, including commercialisation of the Centre's research outputs, online presentation of the TPI Centre's research projects and related data, and the Centre's data visualisation and delivery to the end user. Candidates should have a postgraduate degree in environmental economics/finance, environmental/energy policy, corporate sustainability, economics, finance or a related field and with an excellent understanding of sustainable finance and investment. They will also have professional experience in the area of responsible investment and engagement with investors, and in outreach and communications in digital space. In addition, this post requires candidates to have professional experience in managing projects, people and relationships with complex stakeholders and in preparing presentations for high-level stakeholders. Experience in developing and implementing outreach and/or communications strategies and knowledge and professional experience in commercialisation of academic research outputs or climate related data, is desirable. We offer an occupational pension scheme, generous annual leave and excellent training and development opportunities. For further information about the post, please see the how to apply document, job description and the person specification. If you have any technical queries with applying on the online system, please use the "contact us" links at the bottom of the LSE Jobs page. Should you have any queries about the role, please email The closing date for receipt of applications is 28 April 2024 (23.59 UK time). Regrettably, we are unable to accept any late applications.
Due to the continued success and expansion of the company s property portfolio, we have an exciting opportunity for an Acquisitions Manager within our Property Department. This is a permanent full-time role which will be field based but will require you to attend meetings at our Head Office in York as and when required. This is a national role, so you can be located anywhere in the UK but must be prepared for UK-wide travel and overnight stays when needed. The purpose of this new role is to help deliver further growth by acquiring new retail locations nationwide plus provide additional support to asset manage our property portfolio of 190+ freehold and leasehold properties. As an Acquisitions Manager your main responsibilities will be to target, locate, negotiate, and obtain property locations within High Streets, Shopping Centres, Outlets Shopping Centres and Retail Parks across the UK and Southern Ireland, by targeting specific locations that do not cannibalize existing locations within our current portfolio. You ll collate all the relevant key information to make informed decisions, negotiate the commercial terms and occupancy costs, plus ensure that each individual matter acquired is financially viable before presenting to the Board for approval. Reporting to the Head of Property you will play a key role within the business and growth of the property team, to ensure that the company s strategic expansion plans are delivered by acquiring new property acquisitions nationwide, within key demographic locations, opened within budget plus delivered within the relevant timelines. Key Responsibilities of our Acquisitions Manager; A cquire new locations plus asset manage multiple property matters per calendar year in line with the company s budgeted forecast. Develop/maintain key regional market contacts to help avoid unnecessary agent fees. Obtain the very best commercial and financial terms to ensure that each individual location is financially viable. Collate the relevant information then present each new opportunity to the Board. Obtain full board approval prior to instructing Solicitors. Resolve and complete all legal matters in line with the company protocols. Provide clear communication and forecasted timelines to the business. Deliver each matter within budget plus within the relevant timeline. Develop strong relationships with internal stakeholders across various departments. Negotiate/manage all external costs (i.e. Legal, Surveyors & Agent fees). Provide property advice and support for internal stakeholders across various depts. Ideal Candidate; Minimum 5 years of experience within a similar role with a proven track record. Good understanding of financial and legal framework within each trading style. Commercially astute, strong negotiator with commercial contracts management skills. Able to develop strong relationships with internal stakeholders across various depts. Good understanding and experience of Profit & Loss accounts (P&L s). Business case development and high level of excel knowledge is essential. Experience within property strategy development and project management. Comprehensive knowledge and understanding of the legal framework applicable to retail commercial properties within the UK and EIRE. Advanced Landlord and Tenant knowledge; strong understanding of legal protocols, statutes and established commercial practices. Professional qualification or proven track record (e.g., Royal Institute of Chartered Surveyors), project management & prince 2 qualified or equivalent. Presentation skills; experienced and confident at presenting at Board level. Proactive approach with excellent analytical and problem-solving abilities. Exceptional interpersonal and communication skills. Self-motivated and able to work alone or as part of a team. Ability to thrive in a fast-paced and dynamic environment. Knowledge of the footwear or retail industry would be an advantage. Benefits/Package for our Acquisitions Manager: Salary: Circa £55,000 depending on experience plus; company car, annual discretionary bonus scheme, death in service benefit plus; Generous Staff Discount Long Service Awards Holiday Entitlement (Increases with service) Company Contribution Pension Access to RetailTRUST (Wellbeing Support) Access to RetailCURE (Financial Support) Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme About Us: At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,800 people across our estate of circa 200 Stores, Head Office & Distribution Centre, and we remain acquisitive. We were voted one of the Top 10 Employers in Retail in the UK in 2020 and were recognised as a 3 Employer with World Class levels of workplace engagement by Best Companies in 2023. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. As of 2023 we are working towards obtaining menopause friendly status. In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we re committed to changing the future of retail for the better acting in an environmentally and socially responsible manner. Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues hearts for; community, education, and areas of health, totalling more than £2m, growing year on year. If this sounds like the kind of business you d like to know more about, we d love to hear from you - please apply today for the role of Acquisitions Manager.
Apr 15, 2024
Full time
Due to the continued success and expansion of the company s property portfolio, we have an exciting opportunity for an Acquisitions Manager within our Property Department. This is a permanent full-time role which will be field based but will require you to attend meetings at our Head Office in York as and when required. This is a national role, so you can be located anywhere in the UK but must be prepared for UK-wide travel and overnight stays when needed. The purpose of this new role is to help deliver further growth by acquiring new retail locations nationwide plus provide additional support to asset manage our property portfolio of 190+ freehold and leasehold properties. As an Acquisitions Manager your main responsibilities will be to target, locate, negotiate, and obtain property locations within High Streets, Shopping Centres, Outlets Shopping Centres and Retail Parks across the UK and Southern Ireland, by targeting specific locations that do not cannibalize existing locations within our current portfolio. You ll collate all the relevant key information to make informed decisions, negotiate the commercial terms and occupancy costs, plus ensure that each individual matter acquired is financially viable before presenting to the Board for approval. Reporting to the Head of Property you will play a key role within the business and growth of the property team, to ensure that the company s strategic expansion plans are delivered by acquiring new property acquisitions nationwide, within key demographic locations, opened within budget plus delivered within the relevant timelines. Key Responsibilities of our Acquisitions Manager; A cquire new locations plus asset manage multiple property matters per calendar year in line with the company s budgeted forecast. Develop/maintain key regional market contacts to help avoid unnecessary agent fees. Obtain the very best commercial and financial terms to ensure that each individual location is financially viable. Collate the relevant information then present each new opportunity to the Board. Obtain full board approval prior to instructing Solicitors. Resolve and complete all legal matters in line with the company protocols. Provide clear communication and forecasted timelines to the business. Deliver each matter within budget plus within the relevant timeline. Develop strong relationships with internal stakeholders across various departments. Negotiate/manage all external costs (i.e. Legal, Surveyors & Agent fees). Provide property advice and support for internal stakeholders across various depts. Ideal Candidate; Minimum 5 years of experience within a similar role with a proven track record. Good understanding of financial and legal framework within each trading style. Commercially astute, strong negotiator with commercial contracts management skills. Able to develop strong relationships with internal stakeholders across various depts. Good understanding and experience of Profit & Loss accounts (P&L s). Business case development and high level of excel knowledge is essential. Experience within property strategy development and project management. Comprehensive knowledge and understanding of the legal framework applicable to retail commercial properties within the UK and EIRE. Advanced Landlord and Tenant knowledge; strong understanding of legal protocols, statutes and established commercial practices. Professional qualification or proven track record (e.g., Royal Institute of Chartered Surveyors), project management & prince 2 qualified or equivalent. Presentation skills; experienced and confident at presenting at Board level. Proactive approach with excellent analytical and problem-solving abilities. Exceptional interpersonal and communication skills. Self-motivated and able to work alone or as part of a team. Ability to thrive in a fast-paced and dynamic environment. Knowledge of the footwear or retail industry would be an advantage. Benefits/Package for our Acquisitions Manager: Salary: Circa £55,000 depending on experience plus; company car, annual discretionary bonus scheme, death in service benefit plus; Generous Staff Discount Long Service Awards Holiday Entitlement (Increases with service) Company Contribution Pension Access to RetailTRUST (Wellbeing Support) Access to RetailCURE (Financial Support) Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme About Us: At Pavers we are passionate about providing comfort and happiness to our customers, and we make sure to employ people who are as passionate as we are. We always look for happy, confident, upbeat people, and we provide great jobs in a supportive family environment for them. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers. Pavers is a growing, highly profitable, independent family-run business with a strong balance sheet, employing over 1,800 people across our estate of circa 200 Stores, Head Office & Distribution Centre, and we remain acquisitive. We were voted one of the Top 10 Employers in Retail in the UK in 2020 and were recognised as a 3 Employer with World Class levels of workplace engagement by Best Companies in 2023. At Pavers we truly believe the talents, passion, and dedication of our employees are the reasons for our success. As of 2023 we are working towards obtaining menopause friendly status. In 2021 we became the first major retailer to achieve Carbon Neutral status and have proudly maintained this standard ever since. Championing sustainability is at the heart of everything that we do, and we re committed to changing the future of retail for the better acting in an environmentally and socially responsible manner. Giving back is in our nature as a Business and in 2018 we established the Pavers Foundation, in the memory of our late founder, Catherine Paver. Since then, the Foundation has awarded grants for causes close to our colleagues hearts for; community, education, and areas of health, totalling more than £2m, growing year on year. If this sounds like the kind of business you d like to know more about, we d love to hear from you - please apply today for the role of Acquisitions Manager.
Building Manager Hemel Hempstead 4 5 ,000 - 4 9 ,000 Hexagon Group are working with a leading property consultancy who are renowned for the opportunities they offer to their employees and are enjoying a period of success. We are supporting them with the recruitment of a Building Manager for a prestigious property based in Hemel Hempstead, the building stands at over 100,000qft and is the home to various blue-chip companies. As the Building Manager, you will hold an influential role in rolling out events in the building and creating a 'community' feel within the building. Key Responsibilities: Utilising the space on site, rolling out tenant engagement activities and creating a 'community' environment within the building Production and management of the service charge budget Management of on-site service partners which includes front of house, M&E, cleaning, and security. Ensure the health & safety protocols are followed, and statutory compliance is up to date. Managing tenant fit-outs, and working with on-site contractors Implement energy & sustainability initiatives for the property. You will ideally be from a property management background and have experience managing commercial or mixed-use assets. As this role is heavily focused on customer service, you will be engaging and be comfortable liaising with tenants and senior stakeholders. In addition, if you hold an IOSH or NEBOSH and a membership to an industry accredited body, this will put you at an advantage. Our client is keen to move on this vacancy fast and will be looking to interview suitable candidates ASAP.
Apr 14, 2024
Full time
Building Manager Hemel Hempstead 4 5 ,000 - 4 9 ,000 Hexagon Group are working with a leading property consultancy who are renowned for the opportunities they offer to their employees and are enjoying a period of success. We are supporting them with the recruitment of a Building Manager for a prestigious property based in Hemel Hempstead, the building stands at over 100,000qft and is the home to various blue-chip companies. As the Building Manager, you will hold an influential role in rolling out events in the building and creating a 'community' feel within the building. Key Responsibilities: Utilising the space on site, rolling out tenant engagement activities and creating a 'community' environment within the building Production and management of the service charge budget Management of on-site service partners which includes front of house, M&E, cleaning, and security. Ensure the health & safety protocols are followed, and statutory compliance is up to date. Managing tenant fit-outs, and working with on-site contractors Implement energy & sustainability initiatives for the property. You will ideally be from a property management background and have experience managing commercial or mixed-use assets. As this role is heavily focused on customer service, you will be engaging and be comfortable liaising with tenants and senior stakeholders. In addition, if you hold an IOSH or NEBOSH and a membership to an industry accredited body, this will put you at an advantage. Our client is keen to move on this vacancy fast and will be looking to interview suitable candidates ASAP.
Facilities Manager West End 45,000 - 50,000 Hexagon Group are delighted to be working with a prestigious real estate organisation who own an iconic mixed-use portfolio of properties in London's West End. Due to transitioning through some exciting times, they are currently recruiting a Facilities Manager to manage a small, mixed-use portfolio of properties, mainly consisting of commercial and retail properties. Key Responsibilities: Day-to-day management of your allocated portfolio, providing exceptional levels of customer service to your tenants. Overseeing statutory compliance for the properties and ensure health & safety protocols are being followed. Production, management, and reconciliation of each building's service charge budgets. Working with the project / engineering management teams in regard to M&E replacement projects, and refurbishments. Launching on tenant engagement activities, and coordinating pop up events, utilising the resources of the local community Management of the hard & service partners on-site, and monitoring their performance You will ideally be from a property management background and have experience in managing either residential, commercial, or retail assets. It is essential that you have previous experience in setting service charge budgets and be up to date with building legislation and statutory compliance. Our client is keen to move on this vacancy fast and will be looking to interview suitable candidates ASAP.
Apr 13, 2024
Full time
Facilities Manager West End 45,000 - 50,000 Hexagon Group are delighted to be working with a prestigious real estate organisation who own an iconic mixed-use portfolio of properties in London's West End. Due to transitioning through some exciting times, they are currently recruiting a Facilities Manager to manage a small, mixed-use portfolio of properties, mainly consisting of commercial and retail properties. Key Responsibilities: Day-to-day management of your allocated portfolio, providing exceptional levels of customer service to your tenants. Overseeing statutory compliance for the properties and ensure health & safety protocols are being followed. Production, management, and reconciliation of each building's service charge budgets. Working with the project / engineering management teams in regard to M&E replacement projects, and refurbishments. Launching on tenant engagement activities, and coordinating pop up events, utilising the resources of the local community Management of the hard & service partners on-site, and monitoring their performance You will ideally be from a property management background and have experience in managing either residential, commercial, or retail assets. It is essential that you have previous experience in setting service charge budgets and be up to date with building legislation and statutory compliance. Our client is keen to move on this vacancy fast and will be looking to interview suitable candidates ASAP.
Mansfield District Council
Mansfield, Nottinghamshire
Mansfield District Council have a great opportunity for an Tenant Engagement Officer to join the team based in Mansfield . You will join us on a part time (18.5 hours per week, permanent basis and in return, you will receive a competitive salary of £13,210 - £15,682 per annum (pay award pending). Mansfield District Council is a great place to work, we offer great benefits including a very generous holiday entitlement, up to 37 days per year (pro rata), flexible and hybrid working, and local government pension. Could you take on the delivery of tenant and resident engagement activities for social housing and embed this approach across the service? We are seeking a Tenant Engagement Officer to join our friendly team to deliver our tenant engagement strategy and make sure tenants are at the heart of everything we do. Reporting to the Performance and Insight Manager the postholder will actively promote opportunities for tenant involvement to develop and monitor policies, procedures and service standards, ensuring tenants have the opportunity to influence major decisions about our services. You will be a strong communicator, well organised, have excellent written and IT skills, with a good understanding of the regulatory framework. You will have experience of working in the social housing sector preferably with experience of working directly with tenants. You will be qualified to degree level, or equivalent and will also be a member of the Chartered Institute of Housing or working towards (or hold) a relevant qualification as specified by Housing Regulation. Closing date: 21st April 2024 Interviews: 1st May 2024 Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Why not click 'apply' today? Don't miss out on this opportunity to develop your career as our Tenant Engagement Officer. Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Apr 11, 2024
Full time
Mansfield District Council have a great opportunity for an Tenant Engagement Officer to join the team based in Mansfield . You will join us on a part time (18.5 hours per week, permanent basis and in return, you will receive a competitive salary of £13,210 - £15,682 per annum (pay award pending). Mansfield District Council is a great place to work, we offer great benefits including a very generous holiday entitlement, up to 37 days per year (pro rata), flexible and hybrid working, and local government pension. Could you take on the delivery of tenant and resident engagement activities for social housing and embed this approach across the service? We are seeking a Tenant Engagement Officer to join our friendly team to deliver our tenant engagement strategy and make sure tenants are at the heart of everything we do. Reporting to the Performance and Insight Manager the postholder will actively promote opportunities for tenant involvement to develop and monitor policies, procedures and service standards, ensuring tenants have the opportunity to influence major decisions about our services. You will be a strong communicator, well organised, have excellent written and IT skills, with a good understanding of the regulatory framework. You will have experience of working in the social housing sector preferably with experience of working directly with tenants. You will be qualified to degree level, or equivalent and will also be a member of the Chartered Institute of Housing or working towards (or hold) a relevant qualification as specified by Housing Regulation. Closing date: 21st April 2024 Interviews: 1st May 2024 Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Why not click 'apply' today? Don't miss out on this opportunity to develop your career as our Tenant Engagement Officer. Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Salary: £28,250 - £35,792 per annum Location: Hybrid/Central London Hours: 36 per week Contract Type: Permanent We're seeking several Social Value Officers to join the team at Clarion Futures. You'll be working flexibly between home and our modern London office. At Clarion Futures we have a vision to improve the lives of our residents and communities, this role will be pivotal in ensuring the supply chain partners we work with share that vision and deliver life changing social value. This role will help secure cash and in-kind commitments from our supply chain and build strong relationships to ensure quality social value is delivered aligned with Clarion Futures and its stakeholders' priorities. With the launch of Clarion's sustainability strategy, this is a great time to join Clarion to make a difference. This role combines community investment work with corporate facing responsibilities, a great development role for someone looking to progress in this industry. We'll look to you to help embed a social value strategy across Clarion that covers aims, targets and guidance for all staff when procuring new contracts. You'll support the Social Value Manager with securing, monitoring and coordinating social value from partner contractors to improve the lives of customers and local residents. Other key responsibilities will include:- Work with the Social Value Manager to build strong relationships with both internal and external stakeholders to ensure a consistent approach and representation that maximises the social value achieved through major procurement exercises. Work with Clarion Futures and Housing colleagues to identify annual social value priorities, ensuring they link to contractor's capabilities and ensuring residents and communities benefit. Coordinating, monitoring and reporting on social value delivery. We're looking for enthusiastic individuals with experience in community investment delivery and partnerships. Knowledge of social value from contractors and setting up frameworks to monitor delivery is preferred but not essential - but a good eye for detail and ability to learn is key. You'll have the confidence to negotiate with contractors to ensure they offer appropriate and meaningful social value and deliver on commitments. Excellent communication, organisational and stakeholder engagement skills are also essential for the role. If this sounds like an opportunity for you, we look forward to hearing from you. Closing Date: Sunday 21st April 2024 at midnight. For further details on this vacancy, please click 'apply' or visit our website. Please submit a CV and answer the competency question summarising your experience for the role whilst addressing the essential criteria in the role profile. Applicants must be able to travel across regions as required. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Clarion Futures Clarion Futures is our charitable foundation. We work together with partners to make a positive difference to the lives of people living in Clarion homes and communities. Our work is centred on providing our residents with the tools and support to help overcome any challenges they face. Every year we support thousands of people into work and provide people with help in managing money, gaining and developing digital skills and contributing to the life of their communities. We're a partner of choice for organisations ranging from FTSE companies and government departments to local charities and social enterprises. With more than 350,000 residents, our size and reach gives us a presence that few other charities can match. In 2021/22, we invested £16.3 million into our work with residents and communities, generating more than £123m in social value, making the work of Clarion Futures one of the biggest social investment programmes in the UK. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Apr 09, 2024
Full time
Salary: £28,250 - £35,792 per annum Location: Hybrid/Central London Hours: 36 per week Contract Type: Permanent We're seeking several Social Value Officers to join the team at Clarion Futures. You'll be working flexibly between home and our modern London office. At Clarion Futures we have a vision to improve the lives of our residents and communities, this role will be pivotal in ensuring the supply chain partners we work with share that vision and deliver life changing social value. This role will help secure cash and in-kind commitments from our supply chain and build strong relationships to ensure quality social value is delivered aligned with Clarion Futures and its stakeholders' priorities. With the launch of Clarion's sustainability strategy, this is a great time to join Clarion to make a difference. This role combines community investment work with corporate facing responsibilities, a great development role for someone looking to progress in this industry. We'll look to you to help embed a social value strategy across Clarion that covers aims, targets and guidance for all staff when procuring new contracts. You'll support the Social Value Manager with securing, monitoring and coordinating social value from partner contractors to improve the lives of customers and local residents. Other key responsibilities will include:- Work with the Social Value Manager to build strong relationships with both internal and external stakeholders to ensure a consistent approach and representation that maximises the social value achieved through major procurement exercises. Work with Clarion Futures and Housing colleagues to identify annual social value priorities, ensuring they link to contractor's capabilities and ensuring residents and communities benefit. Coordinating, monitoring and reporting on social value delivery. We're looking for enthusiastic individuals with experience in community investment delivery and partnerships. Knowledge of social value from contractors and setting up frameworks to monitor delivery is preferred but not essential - but a good eye for detail and ability to learn is key. You'll have the confidence to negotiate with contractors to ensure they offer appropriate and meaningful social value and deliver on commitments. Excellent communication, organisational and stakeholder engagement skills are also essential for the role. If this sounds like an opportunity for you, we look forward to hearing from you. Closing Date: Sunday 21st April 2024 at midnight. For further details on this vacancy, please click 'apply' or visit our website. Please submit a CV and answer the competency question summarising your experience for the role whilst addressing the essential criteria in the role profile. Applicants must be able to travel across regions as required. In the event that we receive a high volume of applications, we reserve the right to close this advert early. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. Clarion Futures Clarion Futures is our charitable foundation. We work together with partners to make a positive difference to the lives of people living in Clarion homes and communities. Our work is centred on providing our residents with the tools and support to help overcome any challenges they face. Every year we support thousands of people into work and provide people with help in managing money, gaining and developing digital skills and contributing to the life of their communities. We're a partner of choice for organisations ranging from FTSE companies and government departments to local charities and social enterprises. With more than 350,000 residents, our size and reach gives us a presence that few other charities can match. In 2021/22, we invested £16.3 million into our work with residents and communities, generating more than £123m in social value, making the work of Clarion Futures one of the biggest social investment programmes in the UK. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Job Title: Housing Operations Manager (Responsive Repairs) Location: Ashford, Kent Salary: £63,558 - £68,706 per annum depending on skills and experience + Essential Car User Allowance £3,050 per annum Job Type: Full time, Permanent Closing Date: 21st April 2024 This is an exciting opportunity to get involved with the delivery of a new service to our 5,000-plus social housing tenants. After years of outsourcing, our repairs service is back in-house delivering major improvements to the service our tenants receive and the quality of our homes. We have invested in new technology and systems, and are building a team of skilled technical, professional and support staff to shape our vision for an excellent repairs and planned maintenance service. Alongside the day job there will also be the chance to get involved with many ambitious projects - we have secured £5.1m in funding from the Social Housing Decarbonisation Fund Wave 2 to help retrofit more than 700 homes and are launching a comprehensive stock condition survey to help shape how our planned maintenance and repairs programmes. This means that there are real opportunities to make improvements to what we do, how we do it and to improve the lives of our tenants. About the Role: The Housing Operations Manager (Responsive Repairs) will lead and be responsible for the delivery of the Council's responsive repairs service; including interface and engagement with tenants, ensuring systems for repair requests (from receipt to completion) are fit for purpose, managing the technical workforce who are delivering the repairs services (including subcontractors) and managing the budget and overall plan for service delivery. Person Specification: We are looking for an experienced professional who: Is educated to degree level or has equivalent senior management experience Has a relevant technical qualification in building management, surveying or similar, (minimum RICS HNC level or similar) Possesses detailed knowledge of health & safety legislation, particularly with regard to CDM Regulations Ideal candidates will have significant experience in managing a planned maintenance service and a proven background in senior management within a housing setting. Successful candidates will have strong technical and communication skills to deal with tenants, contractors and outside organisations, together with a sound understanding of the legal requirements for the Council as a landlord. Benefits: We offer a wide range of benefits including: Competitive salary Generous annual leave Hybrid working Free life insurance Excellent salary linked pension scheme Supportive relocation package Opportunities for training and development Additional Information: We welcome applications from the Armed Forces Community. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. To find out further information about the role and to view the full job description, please visit the council's website. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates with the relevant experience or job titles of: Operations Supervisor, Programme Management, Project Operations Manager, Senior Project Manager, Membership Manager, Planned Maintenance Manager, Planned Maintenance Projects, Building Management, Building Management Operative, Housing Manager, Housing Coordinator, Building Surveyor, Property Surveyor, Property Manager, Social Housing Works, Social Housing Manager, Responsive Repairs Project Manager , Housing Repairs Manager may also be considered for this role.
Apr 05, 2024
Full time
Job Title: Housing Operations Manager (Responsive Repairs) Location: Ashford, Kent Salary: £63,558 - £68,706 per annum depending on skills and experience + Essential Car User Allowance £3,050 per annum Job Type: Full time, Permanent Closing Date: 21st April 2024 This is an exciting opportunity to get involved with the delivery of a new service to our 5,000-plus social housing tenants. After years of outsourcing, our repairs service is back in-house delivering major improvements to the service our tenants receive and the quality of our homes. We have invested in new technology and systems, and are building a team of skilled technical, professional and support staff to shape our vision for an excellent repairs and planned maintenance service. Alongside the day job there will also be the chance to get involved with many ambitious projects - we have secured £5.1m in funding from the Social Housing Decarbonisation Fund Wave 2 to help retrofit more than 700 homes and are launching a comprehensive stock condition survey to help shape how our planned maintenance and repairs programmes. This means that there are real opportunities to make improvements to what we do, how we do it and to improve the lives of our tenants. About the Role: The Housing Operations Manager (Responsive Repairs) will lead and be responsible for the delivery of the Council's responsive repairs service; including interface and engagement with tenants, ensuring systems for repair requests (from receipt to completion) are fit for purpose, managing the technical workforce who are delivering the repairs services (including subcontractors) and managing the budget and overall plan for service delivery. Person Specification: We are looking for an experienced professional who: Is educated to degree level or has equivalent senior management experience Has a relevant technical qualification in building management, surveying or similar, (minimum RICS HNC level or similar) Possesses detailed knowledge of health & safety legislation, particularly with regard to CDM Regulations Ideal candidates will have significant experience in managing a planned maintenance service and a proven background in senior management within a housing setting. Successful candidates will have strong technical and communication skills to deal with tenants, contractors and outside organisations, together with a sound understanding of the legal requirements for the Council as a landlord. Benefits: We offer a wide range of benefits including: Competitive salary Generous annual leave Hybrid working Free life insurance Excellent salary linked pension scheme Supportive relocation package Opportunities for training and development Additional Information: We welcome applications from the Armed Forces Community. Ashford Borough Council recognises the need to ensure the welfare of children, young people and vulnerable adults when they come into contact with the services we provide. To find out further information about the role and to view the full job description, please visit the council's website. Please click the APPLY button and you will be redirected to the council's website to complete your application. Candidates with the relevant experience or job titles of: Operations Supervisor, Programme Management, Project Operations Manager, Senior Project Manager, Membership Manager, Planned Maintenance Manager, Planned Maintenance Projects, Building Management, Building Management Operative, Housing Manager, Housing Coordinator, Building Surveyor, Property Surveyor, Property Manager, Social Housing Works, Social Housing Manager, Responsive Repairs Project Manager , Housing Repairs Manager may also be considered for this role.
The Dream Career: Lettings Associate/Resident Services Advisor The Location: Sheffield City Centre The Benefits: Location situated in the heart of Sheffield city centre Working as part of a brilliant team Annual commission The Hours: Full time 40 hours per week Monday - Friday + weekend working on a rota (approx one weekend a month) The Salary: Up to £28,000 DOE + discretionary annual bonus The Job Role: We are proudly working with a wonderful business who have just completed building 335 apartments located in the heart of Sheffield city centre. Our client designs and builds bespoke buildings across the UK, and their new premises in Sheffield are likely to be extremely popular and snapped up quickly. This is a really exciting opportunity for a customer focussed individual, who has a passion for property and client services. We are especially interested in hearing from candidates that have a background in property and sales. Working collaboratively with the General Manager, and the wider team, the successful candidate will manage the lettings for the building as well as day-to-day customer liaison and running of the building. We would love to hear from candidates that already have experience working within tenant services/lettings/property and are looking for an exciting, challenging role to really get stuck into. Typical duties for this position will include the following; - First point of contact for all existing and prospective residents - Conducting viewings and answering questions from prospective residents - Negotiating lease agreements - Working to KPIs to achieve full occupancy as soon as possible - Managing the reference process to ensure residents can move in swiftly - Retaining existing residents by negotiating terms and renewing their lease - Reletting vacant apartments as soon as possible - Management of check-in and check-out - Carrying out inspections on properties when required - Working with the wider team to manage any maintenance requests/repairs - Delivering exceptional customer service at all times to residents always going above and beyond to deliver a warm, welcoming environment - Managing any residents questions or complaints in a timely manner - Actively seeking feedback from residents to continually review the service given and make improvements - Working with the wider team to actively promote community engagement - Regularly conducting walk arounds of the building to ensure all grounds, services and amenities meet established standards We would love to hear from candidates that have the following skills and experience; - Genuine passion for delivering exceptional customer service - Proven sales experience - Confident hitting sales targets - A good sales mentality to ensure that the building reaches full occupancy - Highly organised - Ability to work well in a fast-paced environment - Experience negotiating contracts and renewals - Experience working within residential property or property management is advantageous - Excellent problem-solving skills - Confident liaising with residents face to face and by email/telephone - Professional - Personable and able to build relationships with people easily - Knowledge of Health and Safety - Happy working as part of a team This is a truly exciting opportunity, and we would be very happy to answer any questions you may have about this role. Please get in touch with Natalie for more information.
Apr 04, 2024
Full time
The Dream Career: Lettings Associate/Resident Services Advisor The Location: Sheffield City Centre The Benefits: Location situated in the heart of Sheffield city centre Working as part of a brilliant team Annual commission The Hours: Full time 40 hours per week Monday - Friday + weekend working on a rota (approx one weekend a month) The Salary: Up to £28,000 DOE + discretionary annual bonus The Job Role: We are proudly working with a wonderful business who have just completed building 335 apartments located in the heart of Sheffield city centre. Our client designs and builds bespoke buildings across the UK, and their new premises in Sheffield are likely to be extremely popular and snapped up quickly. This is a really exciting opportunity for a customer focussed individual, who has a passion for property and client services. We are especially interested in hearing from candidates that have a background in property and sales. Working collaboratively with the General Manager, and the wider team, the successful candidate will manage the lettings for the building as well as day-to-day customer liaison and running of the building. We would love to hear from candidates that already have experience working within tenant services/lettings/property and are looking for an exciting, challenging role to really get stuck into. Typical duties for this position will include the following; - First point of contact for all existing and prospective residents - Conducting viewings and answering questions from prospective residents - Negotiating lease agreements - Working to KPIs to achieve full occupancy as soon as possible - Managing the reference process to ensure residents can move in swiftly - Retaining existing residents by negotiating terms and renewing their lease - Reletting vacant apartments as soon as possible - Management of check-in and check-out - Carrying out inspections on properties when required - Working with the wider team to manage any maintenance requests/repairs - Delivering exceptional customer service at all times to residents always going above and beyond to deliver a warm, welcoming environment - Managing any residents questions or complaints in a timely manner - Actively seeking feedback from residents to continually review the service given and make improvements - Working with the wider team to actively promote community engagement - Regularly conducting walk arounds of the building to ensure all grounds, services and amenities meet established standards We would love to hear from candidates that have the following skills and experience; - Genuine passion for delivering exceptional customer service - Proven sales experience - Confident hitting sales targets - A good sales mentality to ensure that the building reaches full occupancy - Highly organised - Ability to work well in a fast-paced environment - Experience negotiating contracts and renewals - Experience working within residential property or property management is advantageous - Excellent problem-solving skills - Confident liaising with residents face to face and by email/telephone - Professional - Personable and able to build relationships with people easily - Knowledge of Health and Safety - Happy working as part of a team This is a truly exciting opportunity, and we would be very happy to answer any questions you may have about this role. Please get in touch with Natalie for more information.
HIGHTOWN HOUSING ASSOCIATION
Hemel Hempstead, Hertfordshire
Resident Involvement Officer Hemel Hempstead, England About the role Do you have housing management experience and a passion for engaging with residents? We are looking for a Resident Involvement Officer to be part of our team providing a customer focused service to the Association s residents in rented accommodation. About Hightown Hightown is a charitable housing association (operating in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire) aiming to help people who need support and care or who cannot afford to buy or rent a home at market values. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We currently manage over 8,600 homes - mostly in the Dacorum, St Albans, Watford, Aylesbury Vale, North Herts and Hertsmere districts and employ over 1,000 staff (mainly in our care and supported housing schemes). Overview The Resident Involvement Officer is responsible for resident engagement services, working closely with the Director of Housing and Head of Housing to build the capacity of residents to comment on and influence service delivery, ensuring that residents are at the forefront housing services and that their voices can be heard. You'll lead community initiatives, activities and to encourage residents to become involved in the places they call home. Key Responsibilities To develop, implement and promote involvement activities and lead on the delivery of a range of resident involvement activity. To support and facilitate the existing resident involvement groups: Residents Voice and Scrutiny Panel, Complaints Scrutiny Group, Anti-Social Behaviour Scrutiny Group and Focus Groups. Provide administrative services and minute taking for each meeting. To promote a culture of excellent customer service and focus, ensuring that the services delivered are responsive to residents needs. To actively consider new and innovative approaches to working with and involving residents, identifying and implementing a wide range of mechanisms for obtaining residents views, including the under-represented and hard to reach groups. To facilitate alternative ways of involving residents in decision making. To support Resident Associations across Hightowns areas of operation. The Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 37,164pa for a 35 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym If you are interested in joining our friendly team, please apply below. Closing date: Sunday 28th April 2024 Appointment to this position will be subject to satisfactory DBS, references and medical checks. We are an Equal Opportunities Employer. We are a Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Apr 04, 2024
Full time
Resident Involvement Officer Hemel Hempstead, England About the role Do you have housing management experience and a passion for engaging with residents? We are looking for a Resident Involvement Officer to be part of our team providing a customer focused service to the Association s residents in rented accommodation. About Hightown Hightown is a charitable housing association (operating in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire) aiming to help people who need support and care or who cannot afford to buy or rent a home at market values. We do this by building hundreds of much needed new homes and providing care and supported housing services for a wide range of people. We currently manage over 8,600 homes - mostly in the Dacorum, St Albans, Watford, Aylesbury Vale, North Herts and Hertsmere districts and employ over 1,000 staff (mainly in our care and supported housing schemes). Overview The Resident Involvement Officer is responsible for resident engagement services, working closely with the Director of Housing and Head of Housing to build the capacity of residents to comment on and influence service delivery, ensuring that residents are at the forefront housing services and that their voices can be heard. You'll lead community initiatives, activities and to encourage residents to become involved in the places they call home. Key Responsibilities To develop, implement and promote involvement activities and lead on the delivery of a range of resident involvement activity. To support and facilitate the existing resident involvement groups: Residents Voice and Scrutiny Panel, Complaints Scrutiny Group, Anti-Social Behaviour Scrutiny Group and Focus Groups. Provide administrative services and minute taking for each meeting. To promote a culture of excellent customer service and focus, ensuring that the services delivered are responsive to residents needs. To actively consider new and innovative approaches to working with and involving residents, identifying and implementing a wide range of mechanisms for obtaining residents views, including the under-represented and hard to reach groups. To facilitate alternative ways of involving residents in decision making. To support Resident Associations across Hightowns areas of operation. The Benefits In return for your hard work and commitment, we offer a benefits package which includes: Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service 37,164pa for a 35 hour a week contract Regular support from your line manager and colleagues Annual bonus based on satisfactory performance Monthly attendance bonus on top of your basic salary Annual salary and cost of living review Commitment to health and wellbeing with the Five Ways to Wellbeing Ongoing professional development and support to deliver outstanding support Workplace pension scheme and life assurance of three times your annual salary Refer-a-friend scheme: Earn a 130 bonus for each friend you refer to work for us Friendly and supportive team environment Employee assistance helpline Mileage paid for car usage Well-equipped on-site gym If you are interested in joining our friendly team, please apply below. Closing date: Sunday 28th April 2024 Appointment to this position will be subject to satisfactory DBS, references and medical checks. We are an Equal Opportunities Employer. We are a Disability Confident Employer. To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.
Fire Risk Assessor / Fire Officer Hertfordshire, Buckinghamshire and Bedfordshire (Hybrid/Smart Working with Travel) Salary £45,000 Per Annum Plus Excellent Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Are you an experienced Fire Risk Assessor? Do you hold a NEBOSH Fire Certificate or an CFPA Fire Diploma? Thrive Homes is seeking a Fire Risk Assessor who will be responsible for ensuring that the organisation remains legally compliant with all fire safety matters and actively promotes fire safety throughout the business. Work closely with colleagues within Thrive to ensure fire safety compliance at Thrive, keeping abreast of changes to legislation, regulation, best practice and advice from governing bodies and assisting in the implementing changes as a result. At Thrive we offer excellent benefits: Thrive s Top 10! Annual Leave - 25 days per year increasing by length of service (up to 30 days). Buy or sell annual leave Generous family friendly provision Pension - Thrive Homes will pay double your contribution (up to 10%). Discretionary Bonus Life assurance - a payment of 3x your salary Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services. Virtual GP Service (available 24/7) Wellbeing reward scheme (earn vouchers through a health app) A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different. Thrive is proud to deliver flexibility for colleague to work in a manner that suits their work/life balance. Our SMART working policy allows individuals to take full control of their productivity by offering an agile working choice. Other Responsibilities: Undertake fire risk assessments, fire door inspections and all other fire safety related assessments in accordance with Thrives policies and procedure and ensuring they are up to date. All actions coming out of the fire risk assessments are identified, tracked and closed as per the fire risk assessment timeframes. Ensure works are monitored and managed in line with legislation and best practice, liaising with internal and external agencies, carrying out post inspections in line with the organisations policies and procedures. Work with the Fire Safety Project Surveyor to ensure all Fire Safety related procedures are up to date and align with current legislation, providing expert advice on matters relating to fire safety. Ensure all off-site activities operate within policy and comply with Fire Safety requirements. Work with the Fire Safety Project Surveyor to investigate and make recommendations on any fire related incidents. Support the Fire Safety Project Surveyor in delivering fire safety training for all colleagues. Liaise with appropriate outside authorities including the Fire and Rescue Authority and Building Control to include post fire reporting. Ensure internal and external audits are undertaken and compliance is met with our accreditations. You will be required to undertake any other reasonable duties or projects as required by your line manager/senior manager. Requirements: Experience within a similar role. Effective teamwork skills and the ability to work alone. A formal fire safety qualification, CFPA Fire Diploma, NEBOSH Fire Certificate or equivalent is essential. A member of a fire accrediting body e.g. Institution of Fire Engineers Good communication skills A full driving licence and vehicle is required due to the nature of the role. All roles at Thrive are subject to a basic DBS check. Closing date: 18th April 2024 Interviews to be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. About Thrive Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year. Thrive s Approach Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people. Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community. As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.
Apr 04, 2024
Full time
Fire Risk Assessor / Fire Officer Hertfordshire, Buckinghamshire and Bedfordshire (Hybrid/Smart Working with Travel) Salary £45,000 Per Annum Plus Excellent Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Are you an experienced Fire Risk Assessor? Do you hold a NEBOSH Fire Certificate or an CFPA Fire Diploma? Thrive Homes is seeking a Fire Risk Assessor who will be responsible for ensuring that the organisation remains legally compliant with all fire safety matters and actively promotes fire safety throughout the business. Work closely with colleagues within Thrive to ensure fire safety compliance at Thrive, keeping abreast of changes to legislation, regulation, best practice and advice from governing bodies and assisting in the implementing changes as a result. At Thrive we offer excellent benefits: Thrive s Top 10! Annual Leave - 25 days per year increasing by length of service (up to 30 days). Buy or sell annual leave Generous family friendly provision Pension - Thrive Homes will pay double your contribution (up to 10%). Discretionary Bonus Life assurance - a payment of 3x your salary Health Cash Plan - facility to claim cashback for dental, optical and physiotherapy costs, alongside wellness services. Virtual GP Service (available 24/7) Wellbeing reward scheme (earn vouchers through a health app) A range of engagement activities aimed at building team morale, supporting both physical and mental health, and celebrating all things that make us different. Thrive is proud to deliver flexibility for colleague to work in a manner that suits their work/life balance. Our SMART working policy allows individuals to take full control of their productivity by offering an agile working choice. Other Responsibilities: Undertake fire risk assessments, fire door inspections and all other fire safety related assessments in accordance with Thrives policies and procedure and ensuring they are up to date. All actions coming out of the fire risk assessments are identified, tracked and closed as per the fire risk assessment timeframes. Ensure works are monitored and managed in line with legislation and best practice, liaising with internal and external agencies, carrying out post inspections in line with the organisations policies and procedures. Work with the Fire Safety Project Surveyor to ensure all Fire Safety related procedures are up to date and align with current legislation, providing expert advice on matters relating to fire safety. Ensure all off-site activities operate within policy and comply with Fire Safety requirements. Work with the Fire Safety Project Surveyor to investigate and make recommendations on any fire related incidents. Support the Fire Safety Project Surveyor in delivering fire safety training for all colleagues. Liaise with appropriate outside authorities including the Fire and Rescue Authority and Building Control to include post fire reporting. Ensure internal and external audits are undertaken and compliance is met with our accreditations. You will be required to undertake any other reasonable duties or projects as required by your line manager/senior manager. Requirements: Experience within a similar role. Effective teamwork skills and the ability to work alone. A formal fire safety qualification, CFPA Fire Diploma, NEBOSH Fire Certificate or equivalent is essential. A member of a fire accrediting body e.g. Institution of Fire Engineers Good communication skills A full driving licence and vehicle is required due to the nature of the role. All roles at Thrive are subject to a basic DBS check. Closing date: 18th April 2024 Interviews to be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. About Thrive Thrive Homes is an award-winning housing association with a strong track record and ambitious plans. Thrive exists to provide good quality affordable homes and services enabling the development of communities where people enjoy living. We manage over 5,000 properties and are continuing to build new homes each year. Thrive s Approach Thrive is an exciting place to work. We challenge ourselves and others to deliver results and think differently. We share positive experiences and messages, with trust and respect at the core of every relationship. Our leaders adopt a coaching and mentoring approach - enabling and empowering others to deliver. We embrace change and encourage a strong focus on positive outcomes. We value agile working arrangements from our offices in Apsley, Hertfordshire and we pride ourselves on looking after our colleagues by offering progressive careers and a full range of modern benefits, as we continue to grow as an organisation and aim to attract the very best people. Thrive homes are committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. This commitment is at the core of our understanding the importance of different voices, experiences, perspectives and backgrounds. We actively encourage all applicants that are suitable for the role, from diverse career paths and backgrounds and from all sections of the community. As committed members of Inclusive Employers and a Disability Confident Committed employer, we remain steadfast to a fair recruitment process. If you have any accessibility needs and require reasonable adjustment, please contact us.
(Flexible Workspaces) Commercial Manager Base Salary: £38,000 - £45,000 + Commissions Location: Slough & Brighton Hybrid Working: 2 days WFH; 3 days per week on-site in Slough / Brighton Flexible Hours: 10am - 4:30pm BENEFITS INCLUDE: Premium company laptop choice of Mac or Windows. Flexible working around the core hours of 10-4:30pm 33+ days (25 days holiday plus bank holidays), plus an extra day off for your birthday. 2 x volunteering days per year. £250 per year to spend on personal development and or wellbeing. Access to free gym and twice-a-week exercise classes. Health Assured Employee Assistance Programme and wellbeing resources. Pension scheme up to 9% total contribution. Focus on learning and development, growing company with growing opportunities. Seasonal socials including team building, summer family day and winter party. Regular all team surveys to check in on the team's happiness. ROLE OVERVIEW Our client is looking for a self-starter who can roll up their sleeves and deliver on commercial targets. This multi-faceted role will enable the talented individual to work across the company, with many diverse teams and directly with the leadership team. You'll play a crucial role in connecting the marketing and sales teams, harnessing both teams' strengths to drive higher conversions. You will lead the way in driving process improvements and identifying opportunities to improve customers experience during the lead nurture journey. Harnessing their CRM system, you will enhance the data and workflow management, guiding a sales transformation that not only streamlines operations but elevates their lead flow management and reporting. THE COMPANY Our client is a flexible workspace provider with locations in Greater London and Brighton offering state-of-the-art and high-tech workspace facilities comprised of co-working and private offices, cafes, yoga spaces, events space, podcast studios, media suites, prototyping workshops, and laboratories. Well capitalised with a strong leadership team, this company provides technology entrepreneurs and businesses of varying sizes with an incubator hub ecosystem of business growth services which has raised circa £200m in growth funding. They passionately believe in transforming workspaces to foster community collaboration and a positive purpose-driven social impact. This company is on a stable growth trajectory and is now expanding its teams across all workspace locations with numerous personal development and career progression opportunities. They are now seeking a proven Workspaces Commercial Manager with a track record within the flexible workspace / serviced offices / property industry as they embark on an exciting growth phase. REQUIRED / DESIRED EXPERIENCE: Must have experience within relevant sales / business development fields; ideally, from property / flexible offices / serviced offices / innovation programme sectors Proven experience in managing pipeline, reporting and CRM systems (Hubspot experience is a massive benefit) A naturally analytical and curious person with a desire and ability to problem-solve effectively. Ambitious, driven, diligent and entrepreneurial character, who strives for excellence, comfortable engaging with new, potential customers in-person, by phone, as well as email etc A passion for innovation and business growth Strong relationship-building, motivational and prioritisation skills KEY RESPONSIBILITIES Sales & Business Development Responsible for identifying new workspace member lead opportunities, collaborating with Marketing to develop new business development opportunities and ecosystem targets, to develop a robust lead pipeline Responsible for proactive sales outreach such as making calls to local businesses inviting them to workspace events and tours Working closely with Workspace Operations Managers to identify and maximise current and new revenue streams such as meetings, events and specialist hires (e.g. filming) Aligning and collaborating with the Workspace Marketing Managers to create sales incentives as part of acquisition strategies for new workspace members Responsible for all office broker relationships; weekly update calls with brokers, reviewing company listings and responding to incoming enquiries Representing the company at events and helping to drive new contacts and leads, as and when required to support the wider team Assisting in conducting tours and negotiation and issuing contracts as and when required to support Workspace Location teams Commercial Duties Responsible for responding to and qualifying all sales enquiries, across workspace locations, in a timely manner. Accountable for lead-to-tour conversion via lead nurture. Responsible for lead data management ensuring all data fields are filled correctly and fully, including attributing / adding the right lead source details, product details and lead status within the Hubspot CRM. Responsible for managing the Hubspot lead flow ensuring workflows are progressed in real time and all call / meeting discussions are detailed effectively and added to the relevant contact. Ensuring site teams who tour prospective workspace members complete deal data, in terms of reasons lost or won and converting opportunities to customers (workspace members) Working closely with the Finance Manager to ensure correct lead forecast and revenue data across all workspace locations. To be the main point of contact for marketing with regard to lead flow reporting and any identified disparities. To ensure Hubspot and Office RND (ORND) integration and taxonomy (product naming etc) are in sync to ensure reporting is correct. To monitor and raise tickets for any issues around the ORND/ Hubspot integration and issues within the CRM system preventing correct and proper use. To highlight any need for additional support or operational improvements so that the company can consistently meet the target response time promise of 3-5 hours (Max 24 hours during busy periods) Undertake investigative analysis to identify performance hot spots and issues and make informed optimisation or resolution proposals. Drive delivery of a lead nurture programme including automations and in-person follow-ups. Responsible for collaborating with Marketing to create a re-engagement plan and activation for lapsed leads and lost opportunities. Responsible for handing over workspace tour opportunities to the respective workspace location teams. Workspace location teams are responsible for all tour to contract conversions. Delivering commercial updates on lead flow, opportunity status and tours conducted.
Apr 03, 2024
Full time
(Flexible Workspaces) Commercial Manager Base Salary: £38,000 - £45,000 + Commissions Location: Slough & Brighton Hybrid Working: 2 days WFH; 3 days per week on-site in Slough / Brighton Flexible Hours: 10am - 4:30pm BENEFITS INCLUDE: Premium company laptop choice of Mac or Windows. Flexible working around the core hours of 10-4:30pm 33+ days (25 days holiday plus bank holidays), plus an extra day off for your birthday. 2 x volunteering days per year. £250 per year to spend on personal development and or wellbeing. Access to free gym and twice-a-week exercise classes. Health Assured Employee Assistance Programme and wellbeing resources. Pension scheme up to 9% total contribution. Focus on learning and development, growing company with growing opportunities. Seasonal socials including team building, summer family day and winter party. Regular all team surveys to check in on the team's happiness. ROLE OVERVIEW Our client is looking for a self-starter who can roll up their sleeves and deliver on commercial targets. This multi-faceted role will enable the talented individual to work across the company, with many diverse teams and directly with the leadership team. You'll play a crucial role in connecting the marketing and sales teams, harnessing both teams' strengths to drive higher conversions. You will lead the way in driving process improvements and identifying opportunities to improve customers experience during the lead nurture journey. Harnessing their CRM system, you will enhance the data and workflow management, guiding a sales transformation that not only streamlines operations but elevates their lead flow management and reporting. THE COMPANY Our client is a flexible workspace provider with locations in Greater London and Brighton offering state-of-the-art and high-tech workspace facilities comprised of co-working and private offices, cafes, yoga spaces, events space, podcast studios, media suites, prototyping workshops, and laboratories. Well capitalised with a strong leadership team, this company provides technology entrepreneurs and businesses of varying sizes with an incubator hub ecosystem of business growth services which has raised circa £200m in growth funding. They passionately believe in transforming workspaces to foster community collaboration and a positive purpose-driven social impact. This company is on a stable growth trajectory and is now expanding its teams across all workspace locations with numerous personal development and career progression opportunities. They are now seeking a proven Workspaces Commercial Manager with a track record within the flexible workspace / serviced offices / property industry as they embark on an exciting growth phase. REQUIRED / DESIRED EXPERIENCE: Must have experience within relevant sales / business development fields; ideally, from property / flexible offices / serviced offices / innovation programme sectors Proven experience in managing pipeline, reporting and CRM systems (Hubspot experience is a massive benefit) A naturally analytical and curious person with a desire and ability to problem-solve effectively. Ambitious, driven, diligent and entrepreneurial character, who strives for excellence, comfortable engaging with new, potential customers in-person, by phone, as well as email etc A passion for innovation and business growth Strong relationship-building, motivational and prioritisation skills KEY RESPONSIBILITIES Sales & Business Development Responsible for identifying new workspace member lead opportunities, collaborating with Marketing to develop new business development opportunities and ecosystem targets, to develop a robust lead pipeline Responsible for proactive sales outreach such as making calls to local businesses inviting them to workspace events and tours Working closely with Workspace Operations Managers to identify and maximise current and new revenue streams such as meetings, events and specialist hires (e.g. filming) Aligning and collaborating with the Workspace Marketing Managers to create sales incentives as part of acquisition strategies for new workspace members Responsible for all office broker relationships; weekly update calls with brokers, reviewing company listings and responding to incoming enquiries Representing the company at events and helping to drive new contacts and leads, as and when required to support the wider team Assisting in conducting tours and negotiation and issuing contracts as and when required to support Workspace Location teams Commercial Duties Responsible for responding to and qualifying all sales enquiries, across workspace locations, in a timely manner. Accountable for lead-to-tour conversion via lead nurture. Responsible for lead data management ensuring all data fields are filled correctly and fully, including attributing / adding the right lead source details, product details and lead status within the Hubspot CRM. Responsible for managing the Hubspot lead flow ensuring workflows are progressed in real time and all call / meeting discussions are detailed effectively and added to the relevant contact. Ensuring site teams who tour prospective workspace members complete deal data, in terms of reasons lost or won and converting opportunities to customers (workspace members) Working closely with the Finance Manager to ensure correct lead forecast and revenue data across all workspace locations. To be the main point of contact for marketing with regard to lead flow reporting and any identified disparities. To ensure Hubspot and Office RND (ORND) integration and taxonomy (product naming etc) are in sync to ensure reporting is correct. To monitor and raise tickets for any issues around the ORND/ Hubspot integration and issues within the CRM system preventing correct and proper use. To highlight any need for additional support or operational improvements so that the company can consistently meet the target response time promise of 3-5 hours (Max 24 hours during busy periods) Undertake investigative analysis to identify performance hot spots and issues and make informed optimisation or resolution proposals. Drive delivery of a lead nurture programme including automations and in-person follow-ups. Responsible for collaborating with Marketing to create a re-engagement plan and activation for lapsed leads and lost opportunities. Responsible for handing over workspace tour opportunities to the respective workspace location teams. Workspace location teams are responsible for all tour to contract conversions. Delivering commercial updates on lead flow, opportunity status and tours conducted.
Scheme Manager Support Housing, Over 55s Maida Vale, W9 3 Month Contract 37 Hours 18.85 p/h One of the largest housing associations in London are recruiting for an experienced Scheme Manager to provide an excellent housing management and support service to their residents withing an older peoples' service in West London. The Service This Scheme Manager role is based within an Older People's (55+) service in Maida Vale, West London. The service provides 211 units of supported independent living accommodation. The Role The focus of this Scheme Manager post is to provide an excellent housing management and support service to the residents of the service, this will include the followings tasks and responsibilities: Customer Service: Providing excellent customer service to tenants, residents, and stakeholders. This could involve responding to inquiries, resolving complaints, and providing support with housing-related issues. Tenancy Management: Managing tenancies effectively, including processing tenancy agreements, conducting property inspections, and dealing with tenancy issues such as rent arrears or anti-social behavior. Property Maintenance: Coordinating property maintenance and repairs, ensuring that properties meet health and safety standards, and responding promptly to maintenance requests from tenants. Income Management: Assisting with rent collection, monitoring rent accounts, and providing support to tenants who may be experiencing financial difficulties. Community Engagement: Engaging with the local community and residents to build positive relationships, organizing community events, and facilitating resident involvement in decision-making processes. Administration: Carrying out administrative tasks such as record-keeping, data entry, and maintaining accurate tenant records. Policy Compliance: Ensuring compliance with relevant housing legislation, company policies, and procedures. Collaboration: Collaborating with other departments within the organization, such as housing management, finance, and maintenance teams, to deliver effective services to tenants. Continuous Improvement: Identifying areas for improvement in service delivery and contributing to the development and implementation of solutions. The Candidate To be considered for this Scheme Manager role, you will require previous experience managing a supported housing service and have strong housing management and tenancy sustainment knowledge. Due to the nature of the role, you will require an enhanced DBS to be considered. The Contract This is a full time Scheme Manager role, working 37 hours per week, 08:30 to 17:00 Monday to Friday. Initially the role is on a 3 month temporary contract, however, there is a good chance this could be extended or even potentially go permanent. Referral Bonus If this Housing Support Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a 200 referral bonus upon completion of an initial probationary period. How to Apply If you are interested in this Housing Support Worker role, please send your CV lee . mc care . org . uk or call me on (phone number removed) discuss the vacancy in more detail. Also, if this Housing Support Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region
Apr 03, 2024
Contract
Scheme Manager Support Housing, Over 55s Maida Vale, W9 3 Month Contract 37 Hours 18.85 p/h One of the largest housing associations in London are recruiting for an experienced Scheme Manager to provide an excellent housing management and support service to their residents withing an older peoples' service in West London. The Service This Scheme Manager role is based within an Older People's (55+) service in Maida Vale, West London. The service provides 211 units of supported independent living accommodation. The Role The focus of this Scheme Manager post is to provide an excellent housing management and support service to the residents of the service, this will include the followings tasks and responsibilities: Customer Service: Providing excellent customer service to tenants, residents, and stakeholders. This could involve responding to inquiries, resolving complaints, and providing support with housing-related issues. Tenancy Management: Managing tenancies effectively, including processing tenancy agreements, conducting property inspections, and dealing with tenancy issues such as rent arrears or anti-social behavior. Property Maintenance: Coordinating property maintenance and repairs, ensuring that properties meet health and safety standards, and responding promptly to maintenance requests from tenants. Income Management: Assisting with rent collection, monitoring rent accounts, and providing support to tenants who may be experiencing financial difficulties. Community Engagement: Engaging with the local community and residents to build positive relationships, organizing community events, and facilitating resident involvement in decision-making processes. Administration: Carrying out administrative tasks such as record-keeping, data entry, and maintaining accurate tenant records. Policy Compliance: Ensuring compliance with relevant housing legislation, company policies, and procedures. Collaboration: Collaborating with other departments within the organization, such as housing management, finance, and maintenance teams, to deliver effective services to tenants. Continuous Improvement: Identifying areas for improvement in service delivery and contributing to the development and implementation of solutions. The Candidate To be considered for this Scheme Manager role, you will require previous experience managing a supported housing service and have strong housing management and tenancy sustainment knowledge. Due to the nature of the role, you will require an enhanced DBS to be considered. The Contract This is a full time Scheme Manager role, working 37 hours per week, 08:30 to 17:00 Monday to Friday. Initially the role is on a 3 month temporary contract, however, there is a good chance this could be extended or even potentially go permanent. Referral Bonus If this Housing Support Worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a 200 referral bonus upon completion of an initial probationary period. How to Apply If you are interested in this Housing Support Worker role, please send your CV lee . mc care . org . uk or call me on (phone number removed) discuss the vacancy in more detail. Also, if this Housing Support Worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region
Assistant Business Centre Manager - Elevate Your Career in Southend! Location: Southend, Essex Salary: 30,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a brand-new Business Centre ? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales , community engagement, operations, and financial performance at this company's newest centre. About The Centre Offering a blend of modern amenities including office space, coworking areas, and industrial workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement. Responsibilities Supporting the Centre Manager to create a successful business centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Business Centre's local, regional, and national standing. Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service, facilities, and staff training. Drive financial and commercial performance. Secure contracts for centre space and network with potential customers. Implement marketing initiatives in coordination with the central Marketing Team. Cultivate a collaborative community ethos within the centre. Provide financial management information, including billing and revenue collection. Monitor and report against financial targets, managing income and expenditure. Assist with controlling cost lines and present annual budgets and revenue plans. Assist with maintaining building standards, cleanliness, health, and safety. Develop a culture of quality service and customer care. Ensure emergency procedures are in place and staff are trained accordingly. Conduct regular performance reviews and appraisals in line with company strategy. Skills and Experience Ideally 1 years' experience in a Centre Manager, Hotel Management, or Property Management position. Ideally 1 years' experience assisting in running an asset of this calibre. Previous experience in a busy office environment. Excellent leadership skills to assist with managing the team to drive success. Excellent negotiation and communication skills. Attention to detail and completion oriented. Excellent administrative and organisational skills. Client and customer service focused. Self-motivated and proactive approach. IT proficiency and Microsoft Office capabilities. Hours Of Work 37.5 hours per week Monday - Friday 9am - 5pm Benefits 25 days' Holiday + Bank Holidays. Permanent Health and Life insurance. Private Medical and Dental insurance. Workplace Pension. Electric Vehicle Scheme. If you're ready to make a significant impact in a dynamic environment, apply now to join the team!
Apr 03, 2024
Full time
Assistant Business Centre Manager - Elevate Your Career in Southend! Location: Southend, Essex Salary: 30,000 per annum Overview Are you're ready to play a pivotal role in assisting with driving growth and ensuring the highest standards of professionalism within a brand-new Business Centre ? Join the team within a network of business centres offering flexible workspace and business support services to start-ups, SMEs, investors, and public sector organisations. As an Assistant Business Centre Manager, you'll play a vital role in enhancing sales , community engagement, operations, and financial performance at this company's newest centre. About The Centre Offering a blend of modern amenities including office space, coworking areas, and industrial workshops, this centre caters to the diverse needs of today's businesses and entrepreneurs. The team firmly believes in the power of collaboration, seeing it as the catalyst for innovation and growth. The mission is simple: to foster a vibrant community where exceptional businesses and individuals converge, fuelled by mutual support, inspiration, and collective achievement. Responsibilities Supporting the Centre Manager to create a successful business centre through successful marketing and sales. Enhancing the customer experience through creating a supportive and service-driven culture in the centre. Elevate the Business Centre's local, regional, and national standing. Foster collaboration with clients and partners. Operational Excellence: Deliver exceptional service, facilities, and staff training. Drive financial and commercial performance. Secure contracts for centre space and network with potential customers. Implement marketing initiatives in coordination with the central Marketing Team. Cultivate a collaborative community ethos within the centre. Provide financial management information, including billing and revenue collection. Monitor and report against financial targets, managing income and expenditure. Assist with controlling cost lines and present annual budgets and revenue plans. Assist with maintaining building standards, cleanliness, health, and safety. Develop a culture of quality service and customer care. Ensure emergency procedures are in place and staff are trained accordingly. Conduct regular performance reviews and appraisals in line with company strategy. Skills and Experience Ideally 1 years' experience in a Centre Manager, Hotel Management, or Property Management position. Ideally 1 years' experience assisting in running an asset of this calibre. Previous experience in a busy office environment. Excellent leadership skills to assist with managing the team to drive success. Excellent negotiation and communication skills. Attention to detail and completion oriented. Excellent administrative and organisational skills. Client and customer service focused. Self-motivated and proactive approach. IT proficiency and Microsoft Office capabilities. Hours Of Work 37.5 hours per week Monday - Friday 9am - 5pm Benefits 25 days' Holiday + Bank Holidays. Permanent Health and Life insurance. Private Medical and Dental insurance. Workplace Pension. Electric Vehicle Scheme. If you're ready to make a significant impact in a dynamic environment, apply now to join the team!
Job Title: Facilities Manager Team: Site - Edinburgh Technopole Role Summary: You will join one of the UK's leading managing agents as a Facilities Manager at Edinburgh Technopole Science Park. You'll work closely with the Client Director to ensure exceptional management of the campus, providing top-notch service to occupiers and clients. Your role involves overseeing all operations, compliance, marketing, and community engagement efforts while supervising operational teams to maintain the highest standards of management, maintenance, and service. Key Responsibilities: Manage site communications with occupiers, community, and scientific networks. Foster relationships with local authorities, government bodies, and industry and academic communities. Ensure compliance with standards, policies, and procedures while managing budgets and operational activities. Lead change management efforts and represent client values. Skills and Qualifications: Proven experience in a similar environment with a network of industry or academic contacts preferred. Marketing and science-based experience desirable. Customer service and budget management expertise required. Experience managing a team is essential. Experience and Salary: Experience working for a managing agent is required. Salary up to 46,000 per annum, based on experience.
Mar 31, 2024
Full time
Job Title: Facilities Manager Team: Site - Edinburgh Technopole Role Summary: You will join one of the UK's leading managing agents as a Facilities Manager at Edinburgh Technopole Science Park. You'll work closely with the Client Director to ensure exceptional management of the campus, providing top-notch service to occupiers and clients. Your role involves overseeing all operations, compliance, marketing, and community engagement efforts while supervising operational teams to maintain the highest standards of management, maintenance, and service. Key Responsibilities: Manage site communications with occupiers, community, and scientific networks. Foster relationships with local authorities, government bodies, and industry and academic communities. Ensure compliance with standards, policies, and procedures while managing budgets and operational activities. Lead change management efforts and represent client values. Skills and Qualifications: Proven experience in a similar environment with a network of industry or academic contacts preferred. Marketing and science-based experience desirable. Customer service and budget management expertise required. Experience managing a team is essential. Experience and Salary: Experience working for a managing agent is required. Salary up to 46,000 per annum, based on experience.
Job Opportunity: Sheltered Housing Scheme Manager (Temporary Contract) Location: Poulton, Lancashire Hours: 30 hours per week (Monday to Friday) Hourly Rate: £16.51 - £18.16 per hour Contract Duration: Ongoing until at least June 2024 Are you passionate about providing excellent housing services to support and enhance the lives of residents? We are currently seeking a dedicated Sheltered Housing Scheme Manager to join our team in Poulton. Responsibilities: Scheme Management : Oversee the day-to-day operations of our sheltered housing scheme, ensuring the well-being and safety of residents. Tenant Support : Provide personalised support to residents, assisting with their needs, concerns, and enquiries. Community Engagement : Foster a sense of community within the scheme, organising social activities and events. Health and Safety : Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments. Collaboration : Work closely with external agencies, local authorities, and other stakeholders to enhance the quality of life for residents. Requirements: Experience : Previous experience in housing management or a related field is essential. Communication Skills : Excellent verbal and written communication skills. Empathy : Compassion and understanding when dealing with residents' needs. Organisational Skills : Ability to manage schedules, appointments, and administrative tasks efficiently. Problem-Solving : Quick thinking and adaptability to address unexpected situations. Qualifications: Relevant qualifications in housing management or a related discipline.Knowledge of relevant legislation and best practices in sheltered housing management.This is a temporary contract with the opportunity to make a positive impact on the lives of our residents. If you are a motivated and compassionate individual, we encourage you to apply. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Mar 30, 2024
Seasonal
Job Opportunity: Sheltered Housing Scheme Manager (Temporary Contract) Location: Poulton, Lancashire Hours: 30 hours per week (Monday to Friday) Hourly Rate: £16.51 - £18.16 per hour Contract Duration: Ongoing until at least June 2024 Are you passionate about providing excellent housing services to support and enhance the lives of residents? We are currently seeking a dedicated Sheltered Housing Scheme Manager to join our team in Poulton. Responsibilities: Scheme Management : Oversee the day-to-day operations of our sheltered housing scheme, ensuring the well-being and safety of residents. Tenant Support : Provide personalised support to residents, assisting with their needs, concerns, and enquiries. Community Engagement : Foster a sense of community within the scheme, organising social activities and events. Health and Safety : Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments. Collaboration : Work closely with external agencies, local authorities, and other stakeholders to enhance the quality of life for residents. Requirements: Experience : Previous experience in housing management or a related field is essential. Communication Skills : Excellent verbal and written communication skills. Empathy : Compassion and understanding when dealing with residents' needs. Organisational Skills : Ability to manage schedules, appointments, and administrative tasks efficiently. Problem-Solving : Quick thinking and adaptability to address unexpected situations. Qualifications: Relevant qualifications in housing management or a related discipline.Knowledge of relevant legislation and best practices in sheltered housing management.This is a temporary contract with the opportunity to make a positive impact on the lives of our residents. If you are a motivated and compassionate individual, we encourage you to apply. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Our client is seeking a General Manager for a beautiful 1930s styled building in London W1! Job Title: General Manager Reports To/Line Manager: Operations Director Working hours: 9.00 to 17.00pm Monday to Friday Core Competencies: People Management and Leadership Communication Drive, Perseverance and Quality Focus Planning and Organisation Adaptability and Flexibility Role Purpose: The General Manager is responsible for the day-to-day management of the team together with all aspects of operations and Facilities Management at the property, including on site health and safety, maintenance of the property, compliance and services to residents and retail customers. As the ambassador for the brand and the property, leading from the front and encouraging community engagement whilst demonstrating a commercial approach to delivering against agreed budgets is a vital aspect of this role. Primary Responsibilities: To demonstrate excellent Communication skills and be able to work closely with the senior management team, colleagues, residents, retail customers, contractors and all other third-party connections, leading to the delivery of high-quality customer service and an unrivalled resident/customer experience To Exhibit effective skills and techniques around Prioritising workload, Organisation and Planning of self and team To take ownership, in collaboration with the Operations Director, in drafting budgets both for Capital and Repairs and Maintenance To keep control of the budget and report on a monthly basis statistics to an appropriate level to be useful to the board as relevant and factual management information To prepare and report on a five-year plan, signed off by the Operations Director and the Board, in all key areas Essential experience: Experience of Managing a Team Worked in a similar Facilities Management environment Current knowledge and experience of health and safety legislation and compliance requirements relating to the working environment and residential block management A solid understanding of property maintenance and refurbishment principles and the ability to instruct and manage contractors accordingly to agreed budgets A knowledge of property mechanical and electrical installations including communal heating systems Desirable: Experience working with residential tenants living in prime central London property Required Qualifications (at £55,000pa salary): MIWFM NEBOSH National General Certificate in Occupational Health & Safety Otherwise, the role will offer £50,000pa with the view to increase to £55,000pa once the above has been achieved. Please note, it will be a requirement for the above qualifications to be studied for and acquired within the first 2 years of employment, paid for by the employer. Desireable Qualifications: Tech IOSH MRICS CMIOSH
Mar 28, 2024
Full time
Our client is seeking a General Manager for a beautiful 1930s styled building in London W1! Job Title: General Manager Reports To/Line Manager: Operations Director Working hours: 9.00 to 17.00pm Monday to Friday Core Competencies: People Management and Leadership Communication Drive, Perseverance and Quality Focus Planning and Organisation Adaptability and Flexibility Role Purpose: The General Manager is responsible for the day-to-day management of the team together with all aspects of operations and Facilities Management at the property, including on site health and safety, maintenance of the property, compliance and services to residents and retail customers. As the ambassador for the brand and the property, leading from the front and encouraging community engagement whilst demonstrating a commercial approach to delivering against agreed budgets is a vital aspect of this role. Primary Responsibilities: To demonstrate excellent Communication skills and be able to work closely with the senior management team, colleagues, residents, retail customers, contractors and all other third-party connections, leading to the delivery of high-quality customer service and an unrivalled resident/customer experience To Exhibit effective skills and techniques around Prioritising workload, Organisation and Planning of self and team To take ownership, in collaboration with the Operations Director, in drafting budgets both for Capital and Repairs and Maintenance To keep control of the budget and report on a monthly basis statistics to an appropriate level to be useful to the board as relevant and factual management information To prepare and report on a five-year plan, signed off by the Operations Director and the Board, in all key areas Essential experience: Experience of Managing a Team Worked in a similar Facilities Management environment Current knowledge and experience of health and safety legislation and compliance requirements relating to the working environment and residential block management A solid understanding of property maintenance and refurbishment principles and the ability to instruct and manage contractors accordingly to agreed budgets A knowledge of property mechanical and electrical installations including communal heating systems Desirable: Experience working with residential tenants living in prime central London property Required Qualifications (at £55,000pa salary): MIWFM NEBOSH National General Certificate in Occupational Health & Safety Otherwise, the role will offer £50,000pa with the view to increase to £55,000pa once the above has been achieved. Please note, it will be a requirement for the above qualifications to be studied for and acquired within the first 2 years of employment, paid for by the employer. Desireable Qualifications: Tech IOSH MRICS CMIOSH