Accommodation Officer

Job Advert: Accommodation Officer 2

Location: John Frost Square, Newport City Centre, NP20 1PA
Employment Type: Temporary - sickness cover
Number of Posts: 2
Start Date: Thursday 18 December 2025
Duration: 12 weeks (very likely to extend)
Hours: 37 hours per week
Work Pattern: 3-4 days in the office + property visits 1 day remote
Salary: PAYE: £15.83+ per hour Umbrella: £20.49 per hour

The Role - Make a Real Difference to People Experiencing Homelessness

Join the busy Private Sector Initiatives Team helping to source, book and manage temporary, transitional and settled accommodation across Newport.

Responsibilities

• Booking emergency and longer-term temporary accommodation
• Managing rent accounts & keeping arrears low
• Carrying out property inspections and risk assessments
• Signing up new tenants (licence agreements, occupational contracts, HB forms)
• Identifying support needs & safeguarding concerns
• Moving people on to more suitable/permanent homes when ready
• Covering duty desk and phone queries

Qualifications

• Previous experience in housing/homelessness services (council, housing association or charity)
• Strong customer-facing skills - calm, professional and resilient when under pressure
• Good admin & IT skills (rent accounts, spreadsheets, case recording)
• Full UK driving licence & own car (essential - mileage paid)
• Happy to be office-based 3-4 days per week + out on visits

Benefits

• Central Newport location (right by the library)
• Real hybrid flexibility (1 day from home)
• Supportive, passionate team
• Knowing you're directly helping people off the streets this winter

Essential documents

• CV
• Proof of right to work in the UK
• Criminal Convictions Declaration
• Confidentiality Agreement (on offer)

How to apply

Available from 18 December and want to help tackle homelessness in Newport?
Send your CV today - interviews are happening immediately!
Call Email
Web:
These two roles will fill fast - apply now!

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