Telephone Customer Service/Sales Advisor

Telephone Customer Service/Sales Advisor

• Based: Wimbledon
• Salary: 28,000- 30,000 per annum
• Full-time Monday - Friday 9am - 5pm
• Immediate Start
• Office Based

Benefits: 22 days holiday (increasing with service), pension & life insurance

Are you confident, professional, and passionate about customer service?

Do you enjoy speaking with people and providing top-tier support?

Our client, an industry leader with over 35 years of expertise, is seeking a Telephone Customer Service and Sales Advisor. They pride themselves on delivering outstanding customer service to both trade and retail customers, partnering with some of the most prominent clients across the UK and Europe.

The Role

Based in their busy Wimbledon office, you'll play a key role in handling customer enquiries, processing orders, and maintaining strong relationships with their valued clients. This is an inbound sales and customer service role - no cold calling required!

Duties:

• Handling telephone and email enquiries professionally and efficiently
• Processing customer orders and providing after-sales support
• Offering advice and solutions based on client needs (with support from our experts)
• Building and maintaining relationships with existing customers

What They Offer

• A dynamic and friendly team environment
• Full training provided
• Future opportunities to progress and develop your knowledge with Levels 1 & 2 of the Diploma course

Who They are looking For

• Confident, professional, and customer-focused
• Excellent telephone manner and communication skills
• Self-motivated with a positive, competitive attitude
• Thrives in a fast-paced environment and can work under pressure
• Must live within a reasonable commuting distance

Experience & Qualifications

• Previous experience in sales, customer service, or telesales is highly desirable
• A proven track record in sales would be advantageous
• Willingness to learn and develop product knowledge

If you're a great communicator with a passion for sales and customer service, we'd love to hear from you!

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