About The Role Join CCS & Help Shape the Future of Renewable Energy! Job Purpose To oversee all site managers, technical trades and sub-contractors on site on Retrofit and associated works incorporating, health & safety audits, mid installation audits, individual measure audits and project handover inspections in line with PAS2030 standards in keeping with CCS policy/installation standards & accreditations. Reporting directly to Clients and Project Managers Key Responsibilities & Duties To oversee all site managers, technical trades and sub-contractors on site To assist and input to planning of works with Project Manager and Scheduling teams with technical input ensuring measures are properly planned and in sequence. To quality check and confirm material lists are compliant and accurate prior to installation. To complete quality control checks on all installations and works on site To always uphold H&S standards. To communicate daily with trades and sub-contractors to ensure they follow all CCS Processes and operating protocols, update jobs and report. To Complete audits of staff and trades on site to support general compliance team targets and ensure continued high levels of competence within our delivery To manage and control defects in support of the admin team weekly. To work with the Project Manager and to coach, upskill and train site management staff and installation teams. Manage, improve, and develop customer service process, customer satisfaction results across ALL works within CCS. Report weekly on all activities, programmes, completions and issues to Operations Manager and clients with updated programmes each Friday Manage & enforce regular training and refresher of all staff that report to you to ensure continuous improvement of all operations in your department. Undertake 1 to 1 meetings with direct reporting staff with performance management on a weekly basis. To complete monthly audits on trade staff to ensure compliance with CCS processes and accreditation requirements. To support and aid recruitment of site resource requirements to meet delivery programmes and attend all interviews. Manage new sub-contractors and staff inductions on site fully and correctly to ensure operating protocol is abided to from day 1 and poor staff assessed early on and identified. Skills/Qualifications General competence in the given trade. NVQ 2 or equivalent (would be preferred). Experience of Fabric installation and built environment. Punctuality, professionalism, flexibility and working knowledge of Mobile PDA. Exceptional customer service skills Experience Required Minimum of 3 years' experience. Experience of working within the Social Housing sector on installation projects would be an advantage. Experience of working with residents and clients directly A clean UK driving license and DBS check will be required. Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. About Us About Us CCS was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
Dec 04, 2025
Full time
About The Role Join CCS & Help Shape the Future of Renewable Energy! Job Purpose To oversee all site managers, technical trades and sub-contractors on site on Retrofit and associated works incorporating, health & safety audits, mid installation audits, individual measure audits and project handover inspections in line with PAS2030 standards in keeping with CCS policy/installation standards & accreditations. Reporting directly to Clients and Project Managers Key Responsibilities & Duties To oversee all site managers, technical trades and sub-contractors on site To assist and input to planning of works with Project Manager and Scheduling teams with technical input ensuring measures are properly planned and in sequence. To quality check and confirm material lists are compliant and accurate prior to installation. To complete quality control checks on all installations and works on site To always uphold H&S standards. To communicate daily with trades and sub-contractors to ensure they follow all CCS Processes and operating protocols, update jobs and report. To Complete audits of staff and trades on site to support general compliance team targets and ensure continued high levels of competence within our delivery To manage and control defects in support of the admin team weekly. To work with the Project Manager and to coach, upskill and train site management staff and installation teams. Manage, improve, and develop customer service process, customer satisfaction results across ALL works within CCS. Report weekly on all activities, programmes, completions and issues to Operations Manager and clients with updated programmes each Friday Manage & enforce regular training and refresher of all staff that report to you to ensure continuous improvement of all operations in your department. Undertake 1 to 1 meetings with direct reporting staff with performance management on a weekly basis. To complete monthly audits on trade staff to ensure compliance with CCS processes and accreditation requirements. To support and aid recruitment of site resource requirements to meet delivery programmes and attend all interviews. Manage new sub-contractors and staff inductions on site fully and correctly to ensure operating protocol is abided to from day 1 and poor staff assessed early on and identified. Skills/Qualifications General competence in the given trade. NVQ 2 or equivalent (would be preferred). Experience of Fabric installation and built environment. Punctuality, professionalism, flexibility and working knowledge of Mobile PDA. Exceptional customer service skills Experience Required Minimum of 3 years' experience. Experience of working within the Social Housing sector on installation projects would be an advantage. Experience of working with residents and clients directly A clean UK driving license and DBS check will be required. Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. About Us About Us CCS was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
Title: Painting - Operations Manager Location: South West - flexibl location Salary: £65,000 - £75,000 + £8,000 car allowance + 20% bonus Sector: Painting & Property Services Start Date: ASAP The Company - Painting Operations Manager Our client is a long-established and highly respected multi-regional main contractor operating in the property services sector. With a strong UK presence and a reputation for excellence, they deliver large scale painting contracts and retrofit decarbonisation and planned maintenance framework projects primarily for social housing providers. They offer a secure pipeline of work, excellent career development opportunities, and are widely recognised as one of the best employers in the industry. The Role: Painting Operations Manager An excellent opportunity for somoene with extensive experience in overseeing large scale commercial painting contracts to oversee the Painting division of a successful Property Services company. You will report to the Regional Director and oversee a number of live contracts through Contracts Manager and Project teams, The role will benefit form an establsihed commercial team and an excellent order book as part oflong term framework agreements. Key responsibilities of the Regional Commercial Manager include: Ensure all Site teams have the relevant experience and ability to manage their allocated projects. Oversee contracts to complete work to quality, time and cost constraints Ensure Health and Safety policies, procedures, safe working practices and risk assessments are effectively communicated to all site staff and contractors. Conduct specific and generic risk assessments on all operations where applicable Positively endorse the H&S culture and values. Co-operate openly with any accident/incident investigations and report any accidents/incidents within 24 hours. Respond in a timely manner to any branch or site non-compliance. Understand and implement safe systems of work Mobilise allocated projects Understand and manage programme of works Ensure we meet and exceed customer expectations in terms of service, reliability, quality and responsiveness. Manage workforce productivity ensuring targets are set and issued before work starts Ensure quality procedures are followed and all aspects of the work exceed customer expectations. Communicate with site teams and workforce so they know what is expected of them Understand how to influence and act upon poor performance Communicate within Branch regarding costs and progress, explaining any variances The Person Painting Operations Manager To be successful, you will have: Strong experience within large scale painting contracts as Contracts Manager or above Experience managing teams (office and site based) Familiarity with NHF contracts and Schedule of Rates The ability to produce board-level reporting and lead commercial strategy A proactive, innovative mindset with excellent leadership and stakeholder skills The Reward for the Regional Commercial Manager Base salary up to £75k £8000 car allowance Bonus scheme up to 20% Flexible working (1 day WFH per week) 25 days annual leave + bank holidays Company benefits package
Dec 03, 2025
Full time
Title: Painting - Operations Manager Location: South West - flexibl location Salary: £65,000 - £75,000 + £8,000 car allowance + 20% bonus Sector: Painting & Property Services Start Date: ASAP The Company - Painting Operations Manager Our client is a long-established and highly respected multi-regional main contractor operating in the property services sector. With a strong UK presence and a reputation for excellence, they deliver large scale painting contracts and retrofit decarbonisation and planned maintenance framework projects primarily for social housing providers. They offer a secure pipeline of work, excellent career development opportunities, and are widely recognised as one of the best employers in the industry. The Role: Painting Operations Manager An excellent opportunity for somoene with extensive experience in overseeing large scale commercial painting contracts to oversee the Painting division of a successful Property Services company. You will report to the Regional Director and oversee a number of live contracts through Contracts Manager and Project teams, The role will benefit form an establsihed commercial team and an excellent order book as part oflong term framework agreements. Key responsibilities of the Regional Commercial Manager include: Ensure all Site teams have the relevant experience and ability to manage their allocated projects. Oversee contracts to complete work to quality, time and cost constraints Ensure Health and Safety policies, procedures, safe working practices and risk assessments are effectively communicated to all site staff and contractors. Conduct specific and generic risk assessments on all operations where applicable Positively endorse the H&S culture and values. Co-operate openly with any accident/incident investigations and report any accidents/incidents within 24 hours. Respond in a timely manner to any branch or site non-compliance. Understand and implement safe systems of work Mobilise allocated projects Understand and manage programme of works Ensure we meet and exceed customer expectations in terms of service, reliability, quality and responsiveness. Manage workforce productivity ensuring targets are set and issued before work starts Ensure quality procedures are followed and all aspects of the work exceed customer expectations. Communicate with site teams and workforce so they know what is expected of them Understand how to influence and act upon poor performance Communicate within Branch regarding costs and progress, explaining any variances The Person Painting Operations Manager To be successful, you will have: Strong experience within large scale painting contracts as Contracts Manager or above Experience managing teams (office and site based) Familiarity with NHF contracts and Schedule of Rates The ability to produce board-level reporting and lead commercial strategy A proactive, innovative mindset with excellent leadership and stakeholder skills The Reward for the Regional Commercial Manager Base salary up to £75k £8000 car allowance Bonus scheme up to 20% Flexible working (1 day WFH per week) 25 days annual leave + bank holidays Company benefits package
Guildmore Planned Works are seeking an experienced Contracts Manager to ensure the effective and efficient operational management and delivery of contracts. The role requires strong leadership, excellent commercial awareness, and a commitment to customer satisfaction, health & safety, and operational excellence. The Contracts Manager will professionally line-manage all operational direct reports, ensuring high levels of competency, training, and engagement with the supply chain. The postholder will ensure strict adherence to all contract requirements and the Guildmore QEMS System across all contracted works. Key ResponsibilitiesOperational & Contract Management Oversee all operational aspects of contract delivery, ensuring client expectations are met and positive working relationships are maintained. Continuously monitor contract performance and ensure KPIs are consistently achieved. Manage resources efficiently to meet all contractual obligations. Develop, monitor, and deliver project mobilisation plans, ensuring all monthly project forms and Guildmore contractor reports are accurate and comprehensive. Monitor and review project cashflow, ensuring commercial performance and profit targets are achieved. Ensure full compliance with the Guildmore QEMS System, including all processes, forms, procedures, and policies aligned to ISO standards. Monitor contract progress to ensure works are completed on time, to a high standard, and to the agreed specification. Maintain and update all relevant project data on IT systems. Produce and manage project work programmes, ensuring regular updates and contractual notifications are issued to clients. Health, Safety & Quality Prepare and implement construction health & safety plans, method statements, and risk assessments. Validate the quality and safety outputs across all projects. Ensure toolbox talks are completed regularly and effectively. Promote and uphold Guildmore s Safety-First culture, sustainability standards, and environmental improvements. Supply Chain & Site Management Manage contract teams in accordance with Guildmore policies and procedures. Ensure subcontractors and suppliers fulfil their scope of works in line with client specifications. Conduct monthly supply chain performance reviews, identifying improvements where required. People Management Deliver effective line management for all direct reports following Guildmore HR policies and procedures. Ensure timely completion of appraisals, probation reviews, one-to-ones, staff development plans, and disciplinary actions where necessary. Promote and uphold equality, diversity, and inclusion across all work activities. Person SpecificationKnowledge & Experience Strong understanding of industry-standard construction contracts. Proficiency in MS Project and relevant IT platforms. Excellent understanding and implementation of health & safety standards. Minimum 5 years contract management experience within the Social Housing sector, delivering planned and reactive repairs & maintenance projects. Qualities & Attitude Strong commercial and business awareness. Excellent communication and interpersonal skills. Flexible, professional approach with a can-do , solutions-focused mindset. High integrity, honesty, and professionalism. Confidence to respectfully enforce corporate policies and procedures. Team-oriented with strong leadership qualities. Qualifications & Training BSc in Construction Management (or equivalent). NVQ Level 6 (or equivalent qualification). IOSH certification. SMSTS qualification. What We Offer Full training and ongoing professional development. Opportunities to progress skills in commercial systems, compliance, and business operations. A supportive, collaborative, and professional working environment. Clear career progression within the company.
Dec 02, 2025
Full time
Guildmore Planned Works are seeking an experienced Contracts Manager to ensure the effective and efficient operational management and delivery of contracts. The role requires strong leadership, excellent commercial awareness, and a commitment to customer satisfaction, health & safety, and operational excellence. The Contracts Manager will professionally line-manage all operational direct reports, ensuring high levels of competency, training, and engagement with the supply chain. The postholder will ensure strict adherence to all contract requirements and the Guildmore QEMS System across all contracted works. Key ResponsibilitiesOperational & Contract Management Oversee all operational aspects of contract delivery, ensuring client expectations are met and positive working relationships are maintained. Continuously monitor contract performance and ensure KPIs are consistently achieved. Manage resources efficiently to meet all contractual obligations. Develop, monitor, and deliver project mobilisation plans, ensuring all monthly project forms and Guildmore contractor reports are accurate and comprehensive. Monitor and review project cashflow, ensuring commercial performance and profit targets are achieved. Ensure full compliance with the Guildmore QEMS System, including all processes, forms, procedures, and policies aligned to ISO standards. Monitor contract progress to ensure works are completed on time, to a high standard, and to the agreed specification. Maintain and update all relevant project data on IT systems. Produce and manage project work programmes, ensuring regular updates and contractual notifications are issued to clients. Health, Safety & Quality Prepare and implement construction health & safety plans, method statements, and risk assessments. Validate the quality and safety outputs across all projects. Ensure toolbox talks are completed regularly and effectively. Promote and uphold Guildmore s Safety-First culture, sustainability standards, and environmental improvements. Supply Chain & Site Management Manage contract teams in accordance with Guildmore policies and procedures. Ensure subcontractors and suppliers fulfil their scope of works in line with client specifications. Conduct monthly supply chain performance reviews, identifying improvements where required. People Management Deliver effective line management for all direct reports following Guildmore HR policies and procedures. Ensure timely completion of appraisals, probation reviews, one-to-ones, staff development plans, and disciplinary actions where necessary. Promote and uphold equality, diversity, and inclusion across all work activities. Person SpecificationKnowledge & Experience Strong understanding of industry-standard construction contracts. Proficiency in MS Project and relevant IT platforms. Excellent understanding and implementation of health & safety standards. Minimum 5 years contract management experience within the Social Housing sector, delivering planned and reactive repairs & maintenance projects. Qualities & Attitude Strong commercial and business awareness. Excellent communication and interpersonal skills. Flexible, professional approach with a can-do , solutions-focused mindset. High integrity, honesty, and professionalism. Confidence to respectfully enforce corporate policies and procedures. Team-oriented with strong leadership qualities. Qualifications & Training BSc in Construction Management (or equivalent). NVQ Level 6 (or equivalent qualification). IOSH certification. SMSTS qualification. What We Offer Full training and ongoing professional development. Opportunities to progress skills in commercial systems, compliance, and business operations. A supportive, collaborative, and professional working environment. Clear career progression within the company.
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Dec 02, 2025
Full time
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
Dec 02, 2025
Full time
Guildmore Planned Works are seeking a proactive and customer-focused Resident Liaison Officer (RLO) to support residents throughout planned maintenance and improvement works. The RLO will ensure clear communication, minimal disruption, and exceptional customer service as we work to maintain and enhance residents homes. The RLO will collaborate closely with clients, project teams, operatives, and subcontractors, delivering timely and accurate information to residents both verbally and in writing. This role is central to promoting a positive resident experience and upholding Guildmore s customer service standards. Key Responsibilities Planned Works Maintain confidentiality of all resident information in line with GDPR requirements. Understand the programme, scope of works, and planned activities. Schedule appointments with residents and manage booking/non-access schedules via our process management system. Issue weekly reports to site and contract management teams. Prepare and distribute all resident communications (letters, newsletters, booklets) using clear, positive, and engaging language. Champion high-quality resident service delivery and monitor performance to ensure a positive impact on residents. Handle tenant enquiries promptly and liaise with delivery teams to provide updates on work changes, cancellations, and progress. Adapt communication and working practices to meet the needs of diverse clients and residents. Attend all training courses identified by your Line Manager to support professional development. Consumer Standards Understand the Consumer Standards set by the Social Housing Regulator and support clients in meeting their obligations. While visiting properties, conduct additional checks and discreetly report concerns related to condition or decency (e.g., damp, mould) to the client organisation. Record Resident Satisfaction Scoring (RSS) for all work instructions in the required format. Listen to resident concerns and record all interactions on the process management system (EasyBOP), escalating significant issues to your Line Manager. Attend mandatory training such as Dementia Friends and Safeguarding, reporting any welfare or vulnerability concerns appropriately. Collaboration & Communication Work collaboratively with clients, contractors, internal teams, and stakeholders to deliver a consistent customer-focused service. Act as an ambassador for the team, engaging staff, listening to their insights, and involving them in decisions to improve service delivery. Communicate effectively to ensure alignment and understanding across all parties. Participate in regular project review meetings to discuss aftercare progress, challenges, and resident feedback. Person Specification Knowledge & Experience Strong customer care background, ideally within a fast-paced environment. Highly IT literate with good working knowledge of MS Office and job management systems. Understanding of occupied refurbishment and resident engagement processes. Previous experience in an RLO or similar resident-facing role. Qualities & Attitude Excellent communication and interpersonal skills; polite, professional, and courteous at all times. Strong organisational abilities with a proactive approach and excellent attention to detail. Flexible and professional manner, with a positive can-do attitude. Team-oriented with a solutions-focused mindset. Empathy and understanding towards residents needs and concerns. What We Offer Full training and ongoing support. Opportunities to learn systems management, compliance, and business operations. Friendly and supportive working environment. Clear career progression within the company.
We re seeking an experienced Commercial Manager to join our growing team in Sevenoaks, overseeing commercial operations on a portfolio of social housing contracts. The successful candidate will take ownership of PPM (Planned Preventative Maintenance) and responsive repair frameworks , ensuring financial control, contract compliance, and strong client relationships. This is an excellent opportunity for a commercially minded professional with a background in construction and social housing to play a key role in delivering value-driven services across multiple contracts. Our client will also Consider Senior Quantity Surveyor, who are looking to step up. Key Responsibilities Lead and manage commercial aspects of PPM , reactive maintenance , and minor works project. Administer and control Schedule of Rates (SoR) contracts and pricing structures. Oversee cost control, budget forecasting, and value engineering processes. Ensure all projects comply with contractual and financial targets. Produce accurate monthly valuations, applications, and reports. Work collaboratively with operations teams, clients, and supply chain partners to maintain service excellence. Support contract performance reviews and identify opportunities for improvement and efficiency. About You Proven experience as a Commercial Manager , Managing Quantity Surveyor , or Senior QS within the social housing or maintenance sector . Strong understanding of PPM , Schedule of Rates , and term maintenance contracts . Excellent commercial awareness with strong analytical and negotiation skills. Confident communicator able to build relationships with clients and internal teams. Degree-qualified (or equivalent experience) in Quantity Surveying, Commercial Management, or a related field. The company is happy to pay the right salary for the right person for the role (within reason), you will also get the chance to develop the commercial division as the business grows. Competitive salary + Car Allowance + Pkg Please apply today to hear more.
Dec 02, 2025
Full time
We re seeking an experienced Commercial Manager to join our growing team in Sevenoaks, overseeing commercial operations on a portfolio of social housing contracts. The successful candidate will take ownership of PPM (Planned Preventative Maintenance) and responsive repair frameworks , ensuring financial control, contract compliance, and strong client relationships. This is an excellent opportunity for a commercially minded professional with a background in construction and social housing to play a key role in delivering value-driven services across multiple contracts. Our client will also Consider Senior Quantity Surveyor, who are looking to step up. Key Responsibilities Lead and manage commercial aspects of PPM , reactive maintenance , and minor works project. Administer and control Schedule of Rates (SoR) contracts and pricing structures. Oversee cost control, budget forecasting, and value engineering processes. Ensure all projects comply with contractual and financial targets. Produce accurate monthly valuations, applications, and reports. Work collaboratively with operations teams, clients, and supply chain partners to maintain service excellence. Support contract performance reviews and identify opportunities for improvement and efficiency. About You Proven experience as a Commercial Manager , Managing Quantity Surveyor , or Senior QS within the social housing or maintenance sector . Strong understanding of PPM , Schedule of Rates , and term maintenance contracts . Excellent commercial awareness with strong analytical and negotiation skills. Confident communicator able to build relationships with clients and internal teams. Degree-qualified (or equivalent experience) in Quantity Surveying, Commercial Management, or a related field. The company is happy to pay the right salary for the right person for the role (within reason), you will also get the chance to develop the commercial division as the business grows. Competitive salary + Car Allowance + Pkg Please apply today to hear more.
Guildmore Midlands & North is looking for Quantity Surveyor to manage all commercial and financial aspects across assigned projects, ensuring robust profit and loss reporting through the monthly CVR process. The role includes potential line management of other Quantity Surveying resources, full responsibility for monthly budget reporting, preparation of valuations to secure timely payments, and delivery of projects in line with the company s financial objectives. The Quantity Surveyor will oversee procurement, sub-account management, commercial forecasting, and the management of commercial risks implementing early interventions and mitigation strategies as required. Primary and General ResponsibilitiesBudgeting & Financial Reporting Ensure project teams are aware of preliminary, plant, material, and labour budgets. Provide detailed breakdowns of tender allowances for preliminary costs. Forecast preliminary expenditure and maintain project cashflow forecasts aligned with delivery programmes. Develop and update monthly cost-to-complete reports against tender budgets. Review project budgets regularly and update the Managing QS. Produce variance analyses and explanations to support monthly reporting. Procurement & Supply Chain Management Develop project enquiry and procurement schedules in line with project programmes. Prepare tender documentation that reflects contractual and site requirements. Conduct supply chain analysis and support subcontractor selection with business cases. Procure subcontractors, ensuring competitive rates and robust contract terms. Evaluate purchase versus hire options for plant and equipment. Review weekly on-hire reports and identify cost-saving opportunities. Ensure all procurement complies with company policies and procedures. Contract & Compliance Management Follow all contract setup and completion procedures in accordance with company processes. Review site conditions to ensure pricing accuracy. Provide feedback to estimating teams based on project out-turn costs. Ensure all closeout procedures are followed, including demobilisation of plant, equipment, and accommodation. Subcontractor & Site Management Carry out regular site inspections to measure and value subcontract works. Prepare and agree subcontract valuations, issuing payment certificates in line with contractual requirements. Ensure all certifications are in place before authorising payments. Issue payment and pay-less notices within contractual deadlines. Work collaboratively with subcontractors to resolve disputes and escalate legal issues promptly. Valuation & Client Interface Visit sites and prepare external valuations, including variations and additional works. Agree valuation amounts with client representatives. Prepare monthly estimated final account values for internal budgeting. Maintain full audit trails for valuation claims (e.g. photos, signed records, sketches, supply chain certs). Ensure timely submission of valuations and certificates for invoicing. Monitor recovery of aged debts, including retentions. Variation & Final Account Management Price and submit variations in accordance with contract mechanisms. Provide full substantiation for all variations. Support project and site teams in identifying and documenting variations. Ensure final account documentation is agreed within contractual timescales. Maintain auditable records on the Guildmore SharePoint drive. Work closely with the finance team to recover outstanding payments. Commercial Performance & Risk Management Identify financial risks and opportunities, reporting them to management. Maintain and review commercial risk and opportunity registers monthly. Analyse trends in project data and propose mitigation strategies. Ensure all key deadlines are met, including: Submission of valuations Internal CVRs, Cashflow forecasts, Forward work plans, Subcontract ordering and payments Complete accurate CVRs detailing revenue, cost accruals, and profitability. Liaise with project and site managers to optimise efficiency and cost control. Ensure all commercial transactions comply with company authorisation limits. Person SpecificationKnowledge & Experience BSc (Hons) or HND/HNC in Quantity Surveying. Experience within the social housing, cladding remediation, retrofit, or planned works sectors. Strong understanding of: Pricing models (NHF SOR codes, basket rates, BoQ). Standard forms of contract JCT essential, plus NEC, TPC, PPC, NHF. Commercial software (COINS, C-Link) and Microsoft Office suite. Qualities & Behaviours Strong commercial and business acumen. Excellent communication and negotiation skills. Professional, proactive, and adaptable approach. Can-do attitude and team-oriented mindset. High integrity, reliability, and attention to detail. Confidence to enforce company policies respectfully and constructively. What We Offer Full training and ongoing professional development. Opportunities to expand skills in commercial systems, compliance, and business operations. A supportive, collaborative, and professional working environment. Clear career progression within Guildmore s commercial team.
Dec 01, 2025
Full time
Guildmore Midlands & North is looking for Quantity Surveyor to manage all commercial and financial aspects across assigned projects, ensuring robust profit and loss reporting through the monthly CVR process. The role includes potential line management of other Quantity Surveying resources, full responsibility for monthly budget reporting, preparation of valuations to secure timely payments, and delivery of projects in line with the company s financial objectives. The Quantity Surveyor will oversee procurement, sub-account management, commercial forecasting, and the management of commercial risks implementing early interventions and mitigation strategies as required. Primary and General ResponsibilitiesBudgeting & Financial Reporting Ensure project teams are aware of preliminary, plant, material, and labour budgets. Provide detailed breakdowns of tender allowances for preliminary costs. Forecast preliminary expenditure and maintain project cashflow forecasts aligned with delivery programmes. Develop and update monthly cost-to-complete reports against tender budgets. Review project budgets regularly and update the Managing QS. Produce variance analyses and explanations to support monthly reporting. Procurement & Supply Chain Management Develop project enquiry and procurement schedules in line with project programmes. Prepare tender documentation that reflects contractual and site requirements. Conduct supply chain analysis and support subcontractor selection with business cases. Procure subcontractors, ensuring competitive rates and robust contract terms. Evaluate purchase versus hire options for plant and equipment. Review weekly on-hire reports and identify cost-saving opportunities. Ensure all procurement complies with company policies and procedures. Contract & Compliance Management Follow all contract setup and completion procedures in accordance with company processes. Review site conditions to ensure pricing accuracy. Provide feedback to estimating teams based on project out-turn costs. Ensure all closeout procedures are followed, including demobilisation of plant, equipment, and accommodation. Subcontractor & Site Management Carry out regular site inspections to measure and value subcontract works. Prepare and agree subcontract valuations, issuing payment certificates in line with contractual requirements. Ensure all certifications are in place before authorising payments. Issue payment and pay-less notices within contractual deadlines. Work collaboratively with subcontractors to resolve disputes and escalate legal issues promptly. Valuation & Client Interface Visit sites and prepare external valuations, including variations and additional works. Agree valuation amounts with client representatives. Prepare monthly estimated final account values for internal budgeting. Maintain full audit trails for valuation claims (e.g. photos, signed records, sketches, supply chain certs). Ensure timely submission of valuations and certificates for invoicing. Monitor recovery of aged debts, including retentions. Variation & Final Account Management Price and submit variations in accordance with contract mechanisms. Provide full substantiation for all variations. Support project and site teams in identifying and documenting variations. Ensure final account documentation is agreed within contractual timescales. Maintain auditable records on the Guildmore SharePoint drive. Work closely with the finance team to recover outstanding payments. Commercial Performance & Risk Management Identify financial risks and opportunities, reporting them to management. Maintain and review commercial risk and opportunity registers monthly. Analyse trends in project data and propose mitigation strategies. Ensure all key deadlines are met, including: Submission of valuations Internal CVRs, Cashflow forecasts, Forward work plans, Subcontract ordering and payments Complete accurate CVRs detailing revenue, cost accruals, and profitability. Liaise with project and site managers to optimise efficiency and cost control. Ensure all commercial transactions comply with company authorisation limits. Person SpecificationKnowledge & Experience BSc (Hons) or HND/HNC in Quantity Surveying. Experience within the social housing, cladding remediation, retrofit, or planned works sectors. Strong understanding of: Pricing models (NHF SOR codes, basket rates, BoQ). Standard forms of contract JCT essential, plus NEC, TPC, PPC, NHF. Commercial software (COINS, C-Link) and Microsoft Office suite. Qualities & Behaviours Strong commercial and business acumen. Excellent communication and negotiation skills. Professional, proactive, and adaptable approach. Can-do attitude and team-oriented mindset. High integrity, reliability, and attention to detail. Confidence to enforce company policies respectfully and constructively. What We Offer Full training and ongoing professional development. Opportunities to expand skills in commercial systems, compliance, and business operations. A supportive, collaborative, and professional working environment. Clear career progression within Guildmore s commercial team.
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
Dec 01, 2025
Full time
Guildmore Planned Works team is seeking a proactive and experienced Site Manager to join us on a permanent basis. Reporting to the Contracts Manager, you will be responsible for the onsite supervision of supply chain partners, ensuring the timely delivery of contracted work orders to high-quality standards. You ll ensure that all works are delivered in compliance with contract specifications, health and safety regulations, and customer satisfaction requirements. Ideally, you will have experience in fire safety disciplines including fire stopping, fire door remediation, and related compliance works making this an excellent opportunity for someone with a background in planned maintenance and safety-critical environments. Key ResponsibilitiesPlanning & Delivery Review all work orders and specifications before authorising commencement, identifying and reporting any discrepancies to the Operations Manager. Continuously review and update the contract works programme, focusing on critical path issues to avoid delays. Prepare, manage, and monitor RAMS (Risk Assessments and Method Statements) and toolbox talks, ensuring strict adherence to Health & Safety regulations. Record and log instructions, variations, and additional works as directed by the client, providing early warnings on potential delays or disruptions. Collaborate closely with the Resident Liaison Officer (RLO) and administrators, providing timely updates on planned activities to facilitate clear communication with residents. Produce detailed property condition reports and photographic records prior to the start of any works. Plan, program, and coordinate the activities of operatives and the supply chain to ensure efficient and timely progress with minimal disruption to residents. Compliance & Quality Ensure all operatives and subcontractors are properly inducted and adhere to site safety protocols, including the use of PPE. Conduct regular site inspections to monitor progress, ensuring alignment with project specifications and schedules. Liaise with the project Quantity Surveyor to stay informed of commercial requirements and potential risks. Plan and review work carried out by operatives and subcontractors, addressing any issues promptly. Prepare snagging lists and confirm satisfactory visual inspections of works at the earliest opportunity. Adhere to the Guildmore Quality, Environmental, and Management System (QEMS), ensuring timely and accurate site reports. Uphold strict confidentiality and compliance with all company policies and procedures. Leadership & Representation Act as a representative of Guildmore, promoting equality, diversity, and inclusion in all activities. Champion our Safety-First culture and support sustainability and environmental improvement initiatives. Candidate RequirementsEssential Experience working in social housing. Solid understanding of planned works, including internal and external refurbishments. Strong Health & Safety awareness and site management skills. Commercial awareness and ability to manage operational costs and risks. Client management and effective communication experience. Experience in managing supply chains and subcontractors. Desirable Experience in fire safety works, including: Fire stopping Fire door inspections and remediation Compliance with post-Grenfell fire safety regulations Awareness of ISO 9001 & 14001 standards and commitment to quality and environmental compliance. What We Offer Competitive salary and benefits package. A supportive, family-owned company culture that values collaboration, respect, and long-term relationships. Career development and training opportunities in a growing, mission-driven business.
About the Role: We are working in partnership with a well-established contractor specialising in social housing refurbishment and maintenance projects. As a Site Manager, you will oversee the day-to-day operations of planned maintenance and refurbishment schemes across occupied housing stock in Greater Manchester and surrounding regions (Northwest) This is a permanent, full-time opportunity offering long-term career progression and the chance to work with a supportive and reputable business. Key Responsibilities: Manage all on-site activities, ensuring works are delivered safely, on time, and to budget Coordinate subcontractors, trades, and suppliers Maintain excellent relationships with tenants and client representatives Conduct site inductions and toolbox talks Ensure full compliance with health & safety regulations Maintain accurate site documentation and reporting Requirements: Proven experience as a Site Manager on social housing projects (planned maintenance or refurbishment) SMSTS, First Aid, and CSCS qualifications essential Excellent organisational and communication skills Computer literate Ability to manage multiple trades on occupied and void properties Full UK driving licence and flexibility to travel across sites What's on Offer: £45,000 - £55,000 per annum (negotiable, depending on experience) Company vehicle or allowance Pension scheme Permanent, secure role with a busy pipeline of work Supportive site and office teams Please apply online with an up to date CV and a consultant will contact you to discuss further. Immediate interviews available All communication will be treated in the strictest of confidence. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here . Apply Now >
Dec 01, 2025
Full time
About the Role: We are working in partnership with a well-established contractor specialising in social housing refurbishment and maintenance projects. As a Site Manager, you will oversee the day-to-day operations of planned maintenance and refurbishment schemes across occupied housing stock in Greater Manchester and surrounding regions (Northwest) This is a permanent, full-time opportunity offering long-term career progression and the chance to work with a supportive and reputable business. Key Responsibilities: Manage all on-site activities, ensuring works are delivered safely, on time, and to budget Coordinate subcontractors, trades, and suppliers Maintain excellent relationships with tenants and client representatives Conduct site inductions and toolbox talks Ensure full compliance with health & safety regulations Maintain accurate site documentation and reporting Requirements: Proven experience as a Site Manager on social housing projects (planned maintenance or refurbishment) SMSTS, First Aid, and CSCS qualifications essential Excellent organisational and communication skills Computer literate Ability to manage multiple trades on occupied and void properties Full UK driving licence and flexibility to travel across sites What's on Offer: £45,000 - £55,000 per annum (negotiable, depending on experience) Company vehicle or allowance Pension scheme Permanent, secure role with a busy pipeline of work Supportive site and office teams Please apply online with an up to date CV and a consultant will contact you to discuss further. Immediate interviews available All communication will be treated in the strictest of confidence. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here . Apply Now >
About The Role Join CCS & Help Shape the Future of Renewable Energy! Job Purpose 6 Month Fixed Contract To oversee all site managers, technical trades and sub-contractors on site on Retrofit and associated works incorporating, health & safety audits, mid installation audits, individual measure audits and project handover inspections in line with PAS2030 standards in keeping with CCS policy/installation standards & accreditations. Reporting directly to Clients and Project Managers Key Responsibilities & Duties To oversee all site managers, technical trades and sub-contractors on site To assist and input to planning of works with Project Manager and Scheduling teams with technical input ensuring measures are properly planned and in sequence. To quality check and confirm material lists are compliant and accurate prior to installation. To complete quality control checks on all installations and works on site To always uphold H&S standards. To communicate daily with trades and sub-contractors to ensure they follow all CCS Processes and operating protocols, update jobs and report. To Complete audits of staff and trades on site to support general compliance team targets and ensure continued high levels of competence within our delivery To manage and control defects in support of the admin team weekly. To work with the Project Manager and to coach, upskill and train site management staff and installation teams. Manage, improve, and develop customer service process, customer satisfaction results across ALL works within CCS. Report weekly on all activities, programmes, completions and issues to Operations Manager and clients with updated programmes each Friday Manage & enforce regular training and refresher of all staff that report to you to ensure continuous improvement of all operations in your department. Undertake 1 to 1 meetings with direct reporting staff with performance management on a weekly basis. To complete monthly audits on trade staff to ensure compliance with CCS processes and accreditation requirements. To support and aid recruitment of site resource requirements to meet delivery programmes and attend all interviews. Manage new sub-contractors and staff inductions on site fully and correctly to ensure operating protocol is abided to from day 1 and poor staff assessed early on and identified. Skills/Qualifications General competence in the given trade. NVQ 2 or equivalent (would be preferred). Experience of Fabric installation and built environment. Punctuality, professionalism, flexibility and working knowledge of Mobile PDA. Exceptional customer service skills Experience Required Minimum of 3 years' experience. Experience of working within the Social Housing sector on installation projects would be an advantage. Experience of working with residents and clients directly A clean UK driving license and DBS check will be required. Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. About Us CCS was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
Dec 01, 2025
Full time
About The Role Join CCS & Help Shape the Future of Renewable Energy! Job Purpose 6 Month Fixed Contract To oversee all site managers, technical trades and sub-contractors on site on Retrofit and associated works incorporating, health & safety audits, mid installation audits, individual measure audits and project handover inspections in line with PAS2030 standards in keeping with CCS policy/installation standards & accreditations. Reporting directly to Clients and Project Managers Key Responsibilities & Duties To oversee all site managers, technical trades and sub-contractors on site To assist and input to planning of works with Project Manager and Scheduling teams with technical input ensuring measures are properly planned and in sequence. To quality check and confirm material lists are compliant and accurate prior to installation. To complete quality control checks on all installations and works on site To always uphold H&S standards. To communicate daily with trades and sub-contractors to ensure they follow all CCS Processes and operating protocols, update jobs and report. To Complete audits of staff and trades on site to support general compliance team targets and ensure continued high levels of competence within our delivery To manage and control defects in support of the admin team weekly. To work with the Project Manager and to coach, upskill and train site management staff and installation teams. Manage, improve, and develop customer service process, customer satisfaction results across ALL works within CCS. Report weekly on all activities, programmes, completions and issues to Operations Manager and clients with updated programmes each Friday Manage & enforce regular training and refresher of all staff that report to you to ensure continuous improvement of all operations in your department. Undertake 1 to 1 meetings with direct reporting staff with performance management on a weekly basis. To complete monthly audits on trade staff to ensure compliance with CCS processes and accreditation requirements. To support and aid recruitment of site resource requirements to meet delivery programmes and attend all interviews. Manage new sub-contractors and staff inductions on site fully and correctly to ensure operating protocol is abided to from day 1 and poor staff assessed early on and identified. Skills/Qualifications General competence in the given trade. NVQ 2 or equivalent (would be preferred). Experience of Fabric installation and built environment. Punctuality, professionalism, flexibility and working knowledge of Mobile PDA. Exceptional customer service skills Experience Required Minimum of 3 years' experience. Experience of working within the Social Housing sector on installation projects would be an advantage. Experience of working with residents and clients directly A clean UK driving license and DBS check will be required. Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. About Us CCS was established in 2007 to deliver high-quality boiler installation services to social housing customers. Over the years, our diverse team has grown significantly, enabling us to expand our offerings and incorporate cutting-edge technologies. Today, we are at the forefront of renewable energy installations, setting industry standards and leading the way in innovative solutions for our clients What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.
Contracts Manager Measured Term Contracts £65,000 £75,000 + £7,000 Travel Allowance + Package Wiltshire, Swindon, Winchester, Southampton & Surrounding Areas The Company Our client is a long-established, fast-growing main contractor with a national presence and a reputation for delivering complex social housing and planned maintenance projects at scale. Known for their structured processes, quality-led approach, and strong client relationships, they ve become a trusted delivery partner on high-volume, multi-year measured term contracts. Due to continued success and contract awards, they re now seeking an experienced Contracts Manager to take ownership of several key measured term contracts across the West of England. These are fast-paced, high-volume programmes requiring sharp operational leadership and the ability to run multiple frameworks efficiently. The Role As Contracts Manager: You will oversee 4+ live measured term contracts, managing 10+ direct reports across a spread of sites. These contracts involve reactive repairs, planned upgrades, and cyclical works within occupied housing stock so communication, coordination, and consistency are key. This role is ideal for someone used to juggling multiple projects, comfortable with operational KPIs, and who thrives in a high-volume environment with tight client SLAs. You'll be supported by a strong commercial and operational team, and will report directly into a divisional operations lead. Key Responsibilities for the Contracts Manager: Lead and manage multiple measured term contracts across the region Oversee direct teams and subcontractors to ensure programme and quality targets are met Monitor and report on progress, risks, costs, and KPIs across contracts Ensure compliance with health & safety, regulatory and company standards Build and maintain strong relationships with local authority and housing association clients Support the commercial team on valuations, variations, and financial tracking Drive continuous improvement across delivery teams and client satisfaction What We re Looking For: Proven experience managing multiple measured term or social housing contracts Excellent team leadership with experience managing direct reports across multiple sites Strong client liaison and stakeholder management skills Deep understanding of operational delivery, programme control, and resident liaison Able to work across Wiltshire, Swindon, Southampton, Winchester and nearby areas Requirements for the Contracts Manager: 5+ years experience in a Contracts/Project Manager role Social housing / planned works / measured term experience essential SMSTS, First Aid, CSCS (Black or White) NVQ Level 6/7 in Construction Management (or equivalent) Full UK driving licence What s On Offer: £65,000 £75,000 base salary £7,000 travel allowance Pension, holiday, and additional benefits A stable, long-term pipeline of work and progression into senior operational roles Apply Now Suppose you re a proven Contracts Manager with a strong track record in social housing, measured term contracts, and high-volume delivery. In that case, this is your opportunity to join a business that values structure, performance, and people.
Nov 29, 2025
Full time
Contracts Manager Measured Term Contracts £65,000 £75,000 + £7,000 Travel Allowance + Package Wiltshire, Swindon, Winchester, Southampton & Surrounding Areas The Company Our client is a long-established, fast-growing main contractor with a national presence and a reputation for delivering complex social housing and planned maintenance projects at scale. Known for their structured processes, quality-led approach, and strong client relationships, they ve become a trusted delivery partner on high-volume, multi-year measured term contracts. Due to continued success and contract awards, they re now seeking an experienced Contracts Manager to take ownership of several key measured term contracts across the West of England. These are fast-paced, high-volume programmes requiring sharp operational leadership and the ability to run multiple frameworks efficiently. The Role As Contracts Manager: You will oversee 4+ live measured term contracts, managing 10+ direct reports across a spread of sites. These contracts involve reactive repairs, planned upgrades, and cyclical works within occupied housing stock so communication, coordination, and consistency are key. This role is ideal for someone used to juggling multiple projects, comfortable with operational KPIs, and who thrives in a high-volume environment with tight client SLAs. You'll be supported by a strong commercial and operational team, and will report directly into a divisional operations lead. Key Responsibilities for the Contracts Manager: Lead and manage multiple measured term contracts across the region Oversee direct teams and subcontractors to ensure programme and quality targets are met Monitor and report on progress, risks, costs, and KPIs across contracts Ensure compliance with health & safety, regulatory and company standards Build and maintain strong relationships with local authority and housing association clients Support the commercial team on valuations, variations, and financial tracking Drive continuous improvement across delivery teams and client satisfaction What We re Looking For: Proven experience managing multiple measured term or social housing contracts Excellent team leadership with experience managing direct reports across multiple sites Strong client liaison and stakeholder management skills Deep understanding of operational delivery, programme control, and resident liaison Able to work across Wiltshire, Swindon, Southampton, Winchester and nearby areas Requirements for the Contracts Manager: 5+ years experience in a Contracts/Project Manager role Social housing / planned works / measured term experience essential SMSTS, First Aid, CSCS (Black or White) NVQ Level 6/7 in Construction Management (or equivalent) Full UK driving licence What s On Offer: £65,000 £75,000 base salary £7,000 travel allowance Pension, holiday, and additional benefits A stable, long-term pipeline of work and progression into senior operational roles Apply Now Suppose you re a proven Contracts Manager with a strong track record in social housing, measured term contracts, and high-volume delivery. In that case, this is your opportunity to join a business that values structure, performance, and people.
Assistant Site Manager Location: Nottingham Employer: Tier 1 Maintenance Contractor Sector: Social Housing About the Role: We are seeking an organised, proactive Assistant Site Manager to support the delivery of a major social housing window and door replacement programme across Nottingham. Working with a leading Tier 1 maintenance contractor, you will help ensure this multi-year programme is delivered safely, efficiently, and to high quality standards. This is an excellent opportunity for someone looking to step up, gain large-programme experience, and work within a well-structured and supportive delivery team. Key Responsibilities: Assist the Site Manager in overseeing day-to-day site operations across occupied and void social housing properties Support the coordination of trades, subcontractors, materials, and programme schedules Carry out daily site inspections to ensure work meets quality and compliance standards Maintain high levels of resident communication and customer care Ensure all works adhere to health & safety policies, RAMS, and industry regulations Support progress reporting, site documentation, and updates to internal teams and the client Help manage access arrangements, surveys, snagging, and sign-off processes Requirements: Experience in social housing planned works or maintenance (windows/doors experience desirable) Strong organisational and communication skills Ability to work with residents in occupied homes professionally and respectfully Understanding of site compliance, H&S, and quality standards SMSTS/SSSTS, CSCS, or equivalent qualifications preferred Full UK driving licence
Nov 17, 2025
Seasonal
Assistant Site Manager Location: Nottingham Employer: Tier 1 Maintenance Contractor Sector: Social Housing About the Role: We are seeking an organised, proactive Assistant Site Manager to support the delivery of a major social housing window and door replacement programme across Nottingham. Working with a leading Tier 1 maintenance contractor, you will help ensure this multi-year programme is delivered safely, efficiently, and to high quality standards. This is an excellent opportunity for someone looking to step up, gain large-programme experience, and work within a well-structured and supportive delivery team. Key Responsibilities: Assist the Site Manager in overseeing day-to-day site operations across occupied and void social housing properties Support the coordination of trades, subcontractors, materials, and programme schedules Carry out daily site inspections to ensure work meets quality and compliance standards Maintain high levels of resident communication and customer care Ensure all works adhere to health & safety policies, RAMS, and industry regulations Support progress reporting, site documentation, and updates to internal teams and the client Help manage access arrangements, surveys, snagging, and sign-off processes Requirements: Experience in social housing planned works or maintenance (windows/doors experience desirable) Strong organisational and communication skills Ability to work with residents in occupied homes professionally and respectfully Understanding of site compliance, H&S, and quality standards SMSTS/SSSTS, CSCS, or equivalent qualifications preferred Full UK driving licence
Project Manager - Social Housing Planned and Decarbonisation Works Sheffield based (scattered properties) 60k - 65k + Car Allowance / Car + Benefits We are working with a leading Social Housing / regeneration contract to recruit a team of proactive Project Managers to deliver Social Housing Retrofit refurbishment schemes, including Window and Door replacements, Kitchen and Bathroom replacements EWI, IWI, Loft Insulation, Ventilation, Heating to tenanted mid-rise housing association properties in Sheffield. This is a fantastic opportunity for an ambitious and driven Project Manager with a determined and motivated attitude, or a Senior Site Manager looking for a step up. You will be instrumental managing multiple contracts and leading a team of Site Manager's, and multi-disciplined trades men. Daily Responsibilities of the successful Projects Manager will include: Manage all day to day operations of the capital improvement programmes. Identifying discrepancies and taking appropriate actions, reporting back to management when this occurs Work closely and meet with client and stakeholders on site to survey and complete property condition reports. Developing policies & procedures to support the achievement of new projects Site visits to undertake inspections of works and/or liaise with trade operatives, tenants, contractors or statutory bodies to resolve any issues and ensure high satisfaction is achieved Maintain Health and Safety and environmental management. Drawing up construction phase safety plans and ensuring the safe delivery set out within each plan. Understand and manage all client expectations maintaining good working relations. Complete project handover and ensure everything is defect/snag free Project Manager Salary & Package: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 65,000 + Car/Allowance + Benefits.
Nov 14, 2025
Full time
Project Manager - Social Housing Planned and Decarbonisation Works Sheffield based (scattered properties) 60k - 65k + Car Allowance / Car + Benefits We are working with a leading Social Housing / regeneration contract to recruit a team of proactive Project Managers to deliver Social Housing Retrofit refurbishment schemes, including Window and Door replacements, Kitchen and Bathroom replacements EWI, IWI, Loft Insulation, Ventilation, Heating to tenanted mid-rise housing association properties in Sheffield. This is a fantastic opportunity for an ambitious and driven Project Manager with a determined and motivated attitude, or a Senior Site Manager looking for a step up. You will be instrumental managing multiple contracts and leading a team of Site Manager's, and multi-disciplined trades men. Daily Responsibilities of the successful Projects Manager will include: Manage all day to day operations of the capital improvement programmes. Identifying discrepancies and taking appropriate actions, reporting back to management when this occurs Work closely and meet with client and stakeholders on site to survey and complete property condition reports. Developing policies & procedures to support the achievement of new projects Site visits to undertake inspections of works and/or liaise with trade operatives, tenants, contractors or statutory bodies to resolve any issues and ensure high satisfaction is achieved Maintain Health and Safety and environmental management. Drawing up construction phase safety plans and ensuring the safe delivery set out within each plan. Understand and manage all client expectations maintaining good working relations. Complete project handover and ensure everything is defect/snag free Project Manager Salary & Package: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive up to 65,000 + Car/Allowance + Benefits.
Project Manager - Social Housing High Rise - Oldham based 60,000 - 67,000 plus package HIGH RISE EXPERIENCE REQUIRED We are working with a leading social housing and regeneration contractor to recruit a proactive Project Manager to deliver planned high-rise refurbishment schemes, including externals, internals, and high-rise FRA works to tenanted housing association properties in Oldham. This role will focus on cladding remediation, as well as associated fire and building safety works. You will ensure compliance with the Building Safety Act for Higher-Risk Buildings (HRBs) while working in live environments, maintaining the highest standards of safety, quality, and resident engagement throughout. This is a fantastic opportunity for an ambitious and driven Project Manager with a determined and motivated attitude, or a Senior Site Manager looking for a step up. You will be instrumental in managing multiple contracts and leading a team of Site Managers, an RLO, and multi-disciplined tradesmen. Key Responsibilities Manage end-to-end delivery of planned works, refurbishment, and retrofit projects in occupied HRBs. Oversee cladding remediation programmes and ensure compliance with HRB regulations. Manage all day-to-day operations of the capital improvement programmes. Lead planning, budgeting, and risk management activities. Coordinate with internal teams, contractors, and residents to maintain programme and quality standards. Work closely with clients and stakeholders on site to survey and complete property condition reports. Produce detailed reports and programmes using Power BI and Asta Powerproject. Ensure alignment with PAS 2035 and sustainability targets. Identify discrepancies and take appropriate actions, reporting back to management when necessary. Undertake site visits to inspect works, liaise with trade operatives, tenants, contractors, or statutory bodies, and ensure high levels of satisfaction. Maintain Health and Safety and environmental management standards. Develop and implement construction phase safety plans ensuring the safe delivery of works. Manage client expectations and maintain strong working relationships. Complete project handover ensuring all works are defect and snag-free. Qualifications Degree in Construction Management or a related field. CSCS Black Card, SMSTS, and strong knowledge of HRB compliance. APM or PRINCE2 certification desirable. Skills Strong understanding of live building environments and resident engagement. Excellent planning, budgeting, and risk management capabilities. Knowledge of the Building Safety Act and the Building Safety Regulator Gateway process. Proficiency in digital reporting tools such as Power BI and Asta Powerproject. Ability to create and manage detailed programmes and reporting outputs. Experience Proven track record delivering HRB projects under the Building Safety Act. Experience managing planned maintenance and cladding remediation programmes in occupied buildings. Demonstrated ability to maintain safety, quality, and programme in challenging environments. Salary and Package You will be working for a modern, forward-thinking business that believes the strengths, skills, and personalities of their people are key to their success. This is a full-time, permanent role offering up to 67,000 plus car or car allowance.
Nov 13, 2025
Full time
Project Manager - Social Housing High Rise - Oldham based 60,000 - 67,000 plus package HIGH RISE EXPERIENCE REQUIRED We are working with a leading social housing and regeneration contractor to recruit a proactive Project Manager to deliver planned high-rise refurbishment schemes, including externals, internals, and high-rise FRA works to tenanted housing association properties in Oldham. This role will focus on cladding remediation, as well as associated fire and building safety works. You will ensure compliance with the Building Safety Act for Higher-Risk Buildings (HRBs) while working in live environments, maintaining the highest standards of safety, quality, and resident engagement throughout. This is a fantastic opportunity for an ambitious and driven Project Manager with a determined and motivated attitude, or a Senior Site Manager looking for a step up. You will be instrumental in managing multiple contracts and leading a team of Site Managers, an RLO, and multi-disciplined tradesmen. Key Responsibilities Manage end-to-end delivery of planned works, refurbishment, and retrofit projects in occupied HRBs. Oversee cladding remediation programmes and ensure compliance with HRB regulations. Manage all day-to-day operations of the capital improvement programmes. Lead planning, budgeting, and risk management activities. Coordinate with internal teams, contractors, and residents to maintain programme and quality standards. Work closely with clients and stakeholders on site to survey and complete property condition reports. Produce detailed reports and programmes using Power BI and Asta Powerproject. Ensure alignment with PAS 2035 and sustainability targets. Identify discrepancies and take appropriate actions, reporting back to management when necessary. Undertake site visits to inspect works, liaise with trade operatives, tenants, contractors, or statutory bodies, and ensure high levels of satisfaction. Maintain Health and Safety and environmental management standards. Develop and implement construction phase safety plans ensuring the safe delivery of works. Manage client expectations and maintain strong working relationships. Complete project handover ensuring all works are defect and snag-free. Qualifications Degree in Construction Management or a related field. CSCS Black Card, SMSTS, and strong knowledge of HRB compliance. APM or PRINCE2 certification desirable. Skills Strong understanding of live building environments and resident engagement. Excellent planning, budgeting, and risk management capabilities. Knowledge of the Building Safety Act and the Building Safety Regulator Gateway process. Proficiency in digital reporting tools such as Power BI and Asta Powerproject. Ability to create and manage detailed programmes and reporting outputs. Experience Proven track record delivering HRB projects under the Building Safety Act. Experience managing planned maintenance and cladding remediation programmes in occupied buildings. Demonstrated ability to maintain safety, quality, and programme in challenging environments. Salary and Package You will be working for a modern, forward-thinking business that believes the strengths, skills, and personalities of their people are key to their success. This is a full-time, permanent role offering up to 67,000 plus car or car allowance.
Contracts Manager Location: Covering the M3 Corridor Salary: 60,000 - 70,000 per annum + Car Allowance Our client is seeking an experienced Contracts Manager to oversee planned maintenance works across the M3 Corridor. This is a key leadership role within the social housing sector, responsible for the successful delivery of planned maintenance contracts. The ideal candidate will be a highly organised and strategic professional with experience managing multi site operations. You will lead the team ensuring service excellence, strong client relationships, and full compliance with contractual obligations. Knowledge or experience in roofing works is highly beneficial, given the nature of upcoming projects. Key Requirements: Solid background in social housing or property maintenance Demonstrated experience in managing and developing large, multi-site teams Strong planning, organisational, and communication skills Proven ability to manage client relationships and deliver contractual KPIs Roofing knowledge or experience is advantageous This is an excellent opportunity to join a forward-thinking organisation and take a leading role in the delivery of high-quality maintenance services across the region
Nov 11, 2025
Full time
Contracts Manager Location: Covering the M3 Corridor Salary: 60,000 - 70,000 per annum + Car Allowance Our client is seeking an experienced Contracts Manager to oversee planned maintenance works across the M3 Corridor. This is a key leadership role within the social housing sector, responsible for the successful delivery of planned maintenance contracts. The ideal candidate will be a highly organised and strategic professional with experience managing multi site operations. You will lead the team ensuring service excellence, strong client relationships, and full compliance with contractual obligations. Knowledge or experience in roofing works is highly beneficial, given the nature of upcoming projects. Key Requirements: Solid background in social housing or property maintenance Demonstrated experience in managing and developing large, multi-site teams Strong planning, organisational, and communication skills Proven ability to manage client relationships and deliver contractual KPIs Roofing knowledge or experience is advantageous This is an excellent opportunity to join a forward-thinking organisation and take a leading role in the delivery of high-quality maintenance services across the region
About the Role: We are working in partnership with a well-established contractor specialising in social housing refurbishment and maintenance projects. As a Site Manager, you will oversee the day-to-day operations of planned maintenance and refurbishment schemes across occupied housing stock in Greater Manchester and surrounding regions (Northwest) This is a permanent, full-time opportunity offering long-term career progression and the chance to work with a supportive and reputable business. Key Responsibilities: Manage all on-site activities, ensuring works are delivered safely, on time, and to budget Coordinate subcontractors, trades, and suppliers Maintain excellent relationships with tenants and client representatives Conduct site inductions and toolbox talks Ensure full compliance with health & safety regulations Maintain accurate site documentation and reporting Requirements: Proven experience as a Site Manager on social housing projects (planned maintenance or refurbishment) SMSTS, First Aid, and CSCS qualifications essential Excellent organisational and communication skills Computer literate Ability to manage multiple trades on occupied and void properties Full UK driving licence and flexibility to travel across sites What's on Offer: 45,000 - 55,000 per annum (negotiable, depending on experience) Company vehicle or allowance Pension scheme Permanent, secure role with a busy pipeline of work Supportive site and office teams Please apply online with an up to date CV and a consultant will contact you to discuss further. Immediate interviews available All communication will be treated in the strictest of confidence. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Aug 26, 2025
Full time
About the Role: We are working in partnership with a well-established contractor specialising in social housing refurbishment and maintenance projects. As a Site Manager, you will oversee the day-to-day operations of planned maintenance and refurbishment schemes across occupied housing stock in Greater Manchester and surrounding regions (Northwest) This is a permanent, full-time opportunity offering long-term career progression and the chance to work with a supportive and reputable business. Key Responsibilities: Manage all on-site activities, ensuring works are delivered safely, on time, and to budget Coordinate subcontractors, trades, and suppliers Maintain excellent relationships with tenants and client representatives Conduct site inductions and toolbox talks Ensure full compliance with health & safety regulations Maintain accurate site documentation and reporting Requirements: Proven experience as a Site Manager on social housing projects (planned maintenance or refurbishment) SMSTS, First Aid, and CSCS qualifications essential Excellent organisational and communication skills Computer literate Ability to manage multiple trades on occupied and void properties Full UK driving licence and flexibility to travel across sites What's on Offer: 45,000 - 55,000 per annum (negotiable, depending on experience) Company vehicle or allowance Pension scheme Permanent, secure role with a busy pipeline of work Supportive site and office teams Please apply online with an up to date CV and a consultant will contact you to discuss further. Immediate interviews available All communication will be treated in the strictest of confidence. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Contract Manager
Industry - Repairs and Voids
Location - Lewisham
Salary - Up to £55,000
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage the Repairs and Voids contracts in the Lewisham areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Area Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Ensure you area managing the operatives/supervisaors day to day, conducting tool-box talks and performance reviews
Have experience of overseeing Repairs, planned and voids contracts
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all the void and responsive repairs projects.
To recruit and develop a team including tradesman, local contractors able to refirb/re-model void properties.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Requirements for the role:
You will have a proven track record and experience of managing reactive, voids and major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or contractor experience is a must.
LON123
Feb 03, 2023
Permanent
Contract Manager
Industry - Repairs and Voids
Location - Lewisham
Salary - Up to £55,000
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage the Repairs and Voids contracts in the Lewisham areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Area Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Ensure you area managing the operatives/supervisaors day to day, conducting tool-box talks and performance reviews
Have experience of overseeing Repairs, planned and voids contracts
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all the void and responsive repairs projects.
To recruit and develop a team including tradesman, local contractors able to refirb/re-model void properties.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Requirements for the role:
You will have a proven track record and experience of managing reactive, voids and major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or contractor experience is a must.
LON123
Contract Manager
Industry - Planned works
Location - South East London
Salary - Up to £70,000 DOE
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage all the Planned Works contracts in the South East/London areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Contract Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Proven track record of working on various planned works projects (K&B's Externals, Internals, Roofing, Cladding, EWI etc)
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all major works projects.
To recruit and develop a team including tradesman/supervisory staff.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Operational focus - Someone who can manage various processes, can oversee the operational delivery of the project and is very organised.Requirements for the role:
You will have a proven track record and experience of managing major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or Tier 1 contractor experience is a must.
LON123
Mar 23, 2022
Permanent
Contract Manager
Industry - Planned works
Location - South East London
Salary - Up to £70,000 DOE
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage all the Planned Works contracts in the South East/London areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Contract Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Proven track record of working on various planned works projects (K&B's Externals, Internals, Roofing, Cladding, EWI etc)
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all major works projects.
To recruit and develop a team including tradesman/supervisory staff.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Operational focus - Someone who can manage various processes, can oversee the operational delivery of the project and is very organised.Requirements for the role:
You will have a proven track record and experience of managing major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or Tier 1 contractor experience is a must.
LON123
Contract Manager
Industry - Planned works
Location - South East London
Salary - Up to £70,000 DOE
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage all the Planned Works contracts in the South East/London areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Contract Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Proven track record of working on various planned works projects (K&B's Externals, Internals, Roofing, Cladding, EWI etc)
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all major works projects.
To recruit and develop a team including tradesman/supervisory staff.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Operational focus - Someone who can manage various processes, can oversee the operational delivery of the project and is very organised.Requirements for the role:
You will have a proven track record and experience of managing major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or Tier 1 contractor experience is a must.
LON123
Mar 23, 2022
Permanent
Contract Manager
Industry - Planned works
Location - South East London
Salary - Up to £70,000 DOE
Job Description
Daniel Owen are proud to be partnered with a large growing property maintenance company in the South East area. This is an exciting opportunity to join a company with an aggressive growth plan.
They are looking for a Contract Manager to come on board and manage all the Planned Works contracts in the South East/London areas. Working closely with the Operations Manager, you will manage the day-to-day operation of the contract and have overall responsibility for tenant and client satisfaction and involvement.
Daily responsibilities for the successful Contract Manager will include:
You will achieve or exceed budgeted profits whilst adding value to the client's property and service portfolio.
Manage the development and performance of all contract operations and establish and maintain relationships.
Ensure a high standard of service delivery of both directly delivered and subcontracted services.
Achieve or exceed service level agreements and key performance indicators as well as identify opportunities for contract improvements and expansion.
Proven track record of working on various planned works projects (K&B's Externals, Internals, Roofing, Cladding, EWI etc)
Develop and maintain excellent relationships with the client representatives and customers as appropriate and maintain best practice introducing innovative processes which will add value and drive efficiencies.
Experience managing all major works projects.
To recruit and develop a team including tradesman/supervisory staff.
Able to price and programme works from drawings, organising labour and materials etc.
Regularly review service delivery.
Operational focus - Someone who can manage various processes, can oversee the operational delivery of the project and is very organised.Requirements for the role:
You will have a proven track record and experience of managing major works projects.
The successful candidate will be able to work productively in a pressurised environment, act decisively when faced with urgent issues while consistently maintaining a high level of service at all times.
Social Housing, Local authority or Tier 1 contractor experience is a must.
LON123
Senior Quantity Surveyor / Main Contractor / Residential / Commercial
Overview
We have an exciting opportunity for a Senior Quantity Surveyor who will be responsible for the successful running and delivery of a variety of projects, from Refurbishments, disabled adaptations, Block upgrades, new-build and the overall management of the projects including QS/Cost Control. Reporting to the Commercial / Finance Director, the role will require the successful candidate to oversee the commercial and contracts delivery of multiple projects.
Key Responsibilities:
* Manage multiple sites and ensure the work is completed safely, on time, within budget and to the required quality by effectively organising and managing the site activities
* Carry out ‘toolbox talks’ in line with the work areas programme and maintain records
* Ensure that adequate site records are maintained including but not limited to Site Managers reports, daily diary, weekly labour, plant, materials and goods returned, progress photographs, site inductions, and health and safety records
* Able to demonstrate a good level of financial knowledge in meeting the business and customer objectives
* Liaise with residents and client representatives
* Managing of the Construction Programme and ensuring milestones are met in line with company and client targets.
About You
Candidates must have proven experience in the planned works sector, ideally within the social housing sector / local authority works although this is not essential; managing the development and performance of all aspects of contract operations including KPI’s & financial reports. Candidates will also have a strong track record of maintaining and building strong customer relationships and managing multi-site workforces.
Key Skills and Qualifications
* Experience managing a variety of projects from £250k-£5m
* Previous Quantity Surveying/Contract Management experience within the refurbishment sector both internals and externals (experience of new builds is a benefit).
* Proven track record in successfully managing a project
* Literate and numerate with good IT Skills with a range of packages is essential including Microsoft Projects and excel
* Self-motivated and ambitious
* CSCS card
* NVQ / Degree in Surveying (or other built environment) (preferred but not essential)
* MCIOB or MRICS (or working to towards) (Preferred but not essential)
Aug 07, 2020
Permanent
Senior Quantity Surveyor / Main Contractor / Residential / Commercial
Overview
We have an exciting opportunity for a Senior Quantity Surveyor who will be responsible for the successful running and delivery of a variety of projects, from Refurbishments, disabled adaptations, Block upgrades, new-build and the overall management of the projects including QS/Cost Control. Reporting to the Commercial / Finance Director, the role will require the successful candidate to oversee the commercial and contracts delivery of multiple projects.
Key Responsibilities:
* Manage multiple sites and ensure the work is completed safely, on time, within budget and to the required quality by effectively organising and managing the site activities
* Carry out ‘toolbox talks’ in line with the work areas programme and maintain records
* Ensure that adequate site records are maintained including but not limited to Site Managers reports, daily diary, weekly labour, plant, materials and goods returned, progress photographs, site inductions, and health and safety records
* Able to demonstrate a good level of financial knowledge in meeting the business and customer objectives
* Liaise with residents and client representatives
* Managing of the Construction Programme and ensuring milestones are met in line with company and client targets.
About You
Candidates must have proven experience in the planned works sector, ideally within the social housing sector / local authority works although this is not essential; managing the development and performance of all aspects of contract operations including KPI’s & financial reports. Candidates will also have a strong track record of maintaining and building strong customer relationships and managing multi-site workforces.
Key Skills and Qualifications
* Experience managing a variety of projects from £250k-£5m
* Previous Quantity Surveying/Contract Management experience within the refurbishment sector both internals and externals (experience of new builds is a benefit).
* Proven track record in successfully managing a project
* Literate and numerate with good IT Skills with a range of packages is essential including Microsoft Projects and excel
* Self-motivated and ambitious
* CSCS card
* NVQ / Degree in Surveying (or other built environment) (preferred but not essential)
* MCIOB or MRICS (or working to towards) (Preferred but not essential)
