Job Advert: Accommodation Officer 2 Location: John Frost Square, Newport City Centre, NP20 1PA Employment Type: Temporary - sickness cover Number of Posts: 2 Start Date: Thursday 18 December 2025 Duration: 12 weeks (very likely to extend) Hours: 37 hours per week Work Pattern: 3-4 days in the office + property visits 1 day remote Salary: PAYE: £15.83+ per hour Umbrella: £20.49 per hour The Role - Make a Real Difference to People Experiencing Homelessness Join the busy Private Sector Initiatives Team helping to source, book and manage temporary, transitional and settled accommodation across Newport. Responsibilities Booking emergency and longer-term temporary accommodation Managing rent accounts & keeping arrears low Carrying out property inspections and risk assessments Signing up new tenants (licence agreements, occupational contracts, HB forms) Identifying support needs & safeguarding concerns Moving people on to more suitable/permanent homes when ready Covering duty desk and phone queries Qualifications Previous experience in housing/homelessness services (council, housing association or charity) Strong customer-facing skills - calm, professional and resilient when under pressure Good admin & IT skills (rent accounts, spreadsheets, case recording) Full UK driving licence & own car (essential - mileage paid) Happy to be office-based 3-4 days per week + out on visits Benefits Central Newport location (right by the library) Real hybrid flexibility (1 day from home) Supportive, passionate team Knowing you're directly helping people off the streets this winter Essential documents CV Proof of right to work in the UK Criminal Convictions Declaration Confidentiality Agreement (on offer) How to apply Available from 18 December and want to help tackle homelessness in Newport? Send your CV today - interviews are happening immediately! Call Email Web: These two roles will fill fast - apply now! NRW People - Connecting Talent With Opportunity
Dec 07, 2025
Full time
Job Advert: Accommodation Officer 2 Location: John Frost Square, Newport City Centre, NP20 1PA Employment Type: Temporary - sickness cover Number of Posts: 2 Start Date: Thursday 18 December 2025 Duration: 12 weeks (very likely to extend) Hours: 37 hours per week Work Pattern: 3-4 days in the office + property visits 1 day remote Salary: PAYE: £15.83+ per hour Umbrella: £20.49 per hour The Role - Make a Real Difference to People Experiencing Homelessness Join the busy Private Sector Initiatives Team helping to source, book and manage temporary, transitional and settled accommodation across Newport. Responsibilities Booking emergency and longer-term temporary accommodation Managing rent accounts & keeping arrears low Carrying out property inspections and risk assessments Signing up new tenants (licence agreements, occupational contracts, HB forms) Identifying support needs & safeguarding concerns Moving people on to more suitable/permanent homes when ready Covering duty desk and phone queries Qualifications Previous experience in housing/homelessness services (council, housing association or charity) Strong customer-facing skills - calm, professional and resilient when under pressure Good admin & IT skills (rent accounts, spreadsheets, case recording) Full UK driving licence & own car (essential - mileage paid) Happy to be office-based 3-4 days per week + out on visits Benefits Central Newport location (right by the library) Real hybrid flexibility (1 day from home) Supportive, passionate team Knowing you're directly helping people off the streets this winter Essential documents CV Proof of right to work in the UK Criminal Convictions Declaration Confidentiality Agreement (on offer) How to apply Available from 18 December and want to help tackle homelessness in Newport? Send your CV today - interviews are happening immediately! Call Email Web: These two roles will fill fast - apply now! NRW People - Connecting Talent With Opportunity
A leading recruitment agency is seeking an Accommodation Officer in Newport to support individuals facing homelessness. The role involves booking emergency accommodations, managing rent accounts, and conducting property inspections. Candidates should possess relevant housing experience, strong customer service skills, and a valid UK driving license. The position offers a temporary contract with a flexible work arrangement including hybrid opportunities. Join a passionate team making a real difference this winter.
Dec 07, 2025
Full time
A leading recruitment agency is seeking an Accommodation Officer in Newport to support individuals facing homelessness. The role involves booking emergency accommodations, managing rent accounts, and conducting property inspections. Candidates should possess relevant housing experience, strong customer service skills, and a valid UK driving license. The position offers a temporary contract with a flexible work arrangement including hybrid opportunities. Join a passionate team making a real difference this winter.
Principal Consultant - Asset Management, Property Services & Compliance Location: Essex Salary: £65,000 - £70,000 We are seeking an experienced Contracts Manager to lead and oversee operational delivery across multiple work streams. The role involves managing teams and contractors, ensuring high quality service delivery, maintaining strong financial control, and meeting all contractual and performance requirements. The successful candidate will drive operational excellence, improve service outcomes, and ensure all works are completed safely, on time, and to the required standard. Key Responsibilities Provide full managerial leadership across allocated work areas, including supervision of contractors and operational teams. Plan, schedule, and resource all works to ensure delivery within contractual timeframes. Ensure materials, information, and equipment are available to teams ahead of delivery deadlines. Conduct site inspections, investigations, and prepare reports with recommendations for improvement. Maintain high standards of work quality, safety, and customer service at all times. Take overall responsibility for financial performance, ensuring profitability targets are achieved annually. Monitor operational and financial metrics, identifying issues and taking corrective action where necessary. Ensure timely invoicing of completed works and maximise income opportunities. Support continuous improvement and income generation initiatives within designated service areas. Develop and implement Quality Management Procedures to achieve consistent service standards. Ensure all work is undertaken safely and in accordance with legislative requirements and best practice. Maintain strong industrial relations and promote a positive, safe, and compliant working environment. Manage out of hours works when required, including emergency service responses. Lead, mentor, and support staff to ensure performance, behaviour, and conduct meet organisational expectations. Carry out performance appraisals, return to work interviews, attendance monitoring, and formal disciplinary processes where necessary. Provide flexible cover across the contract as needed, including deputising up or down the line. Support staff development and encourage best practice across the team. Build strong working relationships with clients and client representatives to ensure high levels of service delivery. Attend meetings with internal teams, external partners, and resident groups, including occasional out of hours attendance. Ensure the service consistently meets contractual commitments and client expectations. About You Proven experience in managing contracts within construction, maintenance, or related sectors. Strong leadership and communication skills with the ability to manage teams and contractors effectively. Excellent organisational, planning, and problem solving abilities. Financially astute with strong commercial awareness. Committed to high quality service delivery and continuous improvement. Senior Surveyor (Temporary) Location: Essex (just off the M11) Salary: £450 per day (umbrella) Contract: 6 12 months We are seeking an experienced and motivated Senior Surveyor to lead and manage surveying projects from conception to completion. The successful candidate will ensure accurate, timely, and budget conscious delivery while maintaining compliance with industry and legal standards. Key Responsibilities Manage and execute a variety of surveying projects, overseeing all stages from planning to delivery. Conduct detailed land, boundary, topographical, and construction surveys using advanced equipment and software. Prepare accurate survey reports, drawings, and maps that meet client and regulatory requirements. Liaise with clients to understand project needs, provide expert advice, and deliver high quality outcomes. Supervise, mentor, and train junior surveyors, promoting best practices and professional development. Ensure all surveying activities comply with legal, safety, and quality standards. Property Surveyor (Fixed hour) Location: Essex Salary: £36.00 per hour Carry out pre inspections, building and stock condition surveys to identify defects and future investment requirements, preparing detailed reports, specifications and cost estimates. Ensure all planned, cyclical and responsive repair works are valid, provide value for money, and complete within budget, maintaining contract administration best practice. Conduct post inspections of completed works to ensure quality, compliance with the Schedule of Rates, and statutory compliance, driving performance to achieve KPI targets. Assist delivery of internal policies, procedures and agreements, continuously improving service to achieve value for money and resident satisfaction. Follow client Health and Safety policies and procedures, undertaking specific roles such as Fire Warden or First Aider as required. Major Works Project Manager - Building Safety (Consultancy) Location: South London Salary: £500 per day (Inside IR35) Manage the implementation and delivery of FRA actions from Type 4 risk assessments. Oversee contractor management for Building safety remedial projects on Major Works programmes. Manage a budget of £34 million and cover high rise, high risk buildings. Hold MCIOB or MRICS qualification and understand Building Safety Act, Golden Thread and Gateway Process. Development Manager (Estates) Location: Essex Salary: £500 £600 per day (umbrella) Contract: 3 6 months Manage design and development stages for major refurbishment and new build schemes to improve affordable housing supply. Collaborate with the Development Commissioning Officer on bidding opportunities for regeneration and housing investment schemes. Provide technical interpretation relative to building fabric, infrastructure, defects, significant repairs, replacements and upgrades to inform strategic investment decisions. Lead project delivery, ensuring quality, budget and timeline expectations are met. Act as estates lead officer, collaborating with internal teams and providing progress reports to the Asset Review Board. Key Responsibilities (Development Manager) Work collaboratively with Development and Regeneration teams, Housing Services and Corporate Estates to deliver priority housing projects. Oversee planning, execution and completion of building and development projects, acting as an informed client to manage external consultants from RIBA Stages 1 6, with Housing team input at Stage 7. Assist with defining project scope and objectives alongside key partners and stakeholders, supporting feasibility and briefing stages. Build and maintain strong professional relationships with stakeholders, consultants, contractors and development partners. Ensure all projects comply with relevant legislation, health and safety requirements and best practice standards. Manage key housing investment schemes, maintaining day to day relationships with regeneration and affordable housing providers. Support the Assistant Director of Estates in service delivery, governance and achieving key objectives. Lead engagement with developers from project initiation through to project closure, ensuring successful outcomes. Key Skills & Experience Required (Development Manager) Experience delivering large scale property, reinvestment and building compliance programmes. Strong understanding of planning and building control processes. Knowledge of CDM 2015 regulations and construction related issues including contract forms. Skilled negotiator with understanding of construction and contract law. Proven experience delivering construction, housing and regeneration projects. Strong financial awareness and ability to manage and report on budgets.
Dec 06, 2025
Full time
Principal Consultant - Asset Management, Property Services & Compliance Location: Essex Salary: £65,000 - £70,000 We are seeking an experienced Contracts Manager to lead and oversee operational delivery across multiple work streams. The role involves managing teams and contractors, ensuring high quality service delivery, maintaining strong financial control, and meeting all contractual and performance requirements. The successful candidate will drive operational excellence, improve service outcomes, and ensure all works are completed safely, on time, and to the required standard. Key Responsibilities Provide full managerial leadership across allocated work areas, including supervision of contractors and operational teams. Plan, schedule, and resource all works to ensure delivery within contractual timeframes. Ensure materials, information, and equipment are available to teams ahead of delivery deadlines. Conduct site inspections, investigations, and prepare reports with recommendations for improvement. Maintain high standards of work quality, safety, and customer service at all times. Take overall responsibility for financial performance, ensuring profitability targets are achieved annually. Monitor operational and financial metrics, identifying issues and taking corrective action where necessary. Ensure timely invoicing of completed works and maximise income opportunities. Support continuous improvement and income generation initiatives within designated service areas. Develop and implement Quality Management Procedures to achieve consistent service standards. Ensure all work is undertaken safely and in accordance with legislative requirements and best practice. Maintain strong industrial relations and promote a positive, safe, and compliant working environment. Manage out of hours works when required, including emergency service responses. Lead, mentor, and support staff to ensure performance, behaviour, and conduct meet organisational expectations. Carry out performance appraisals, return to work interviews, attendance monitoring, and formal disciplinary processes where necessary. Provide flexible cover across the contract as needed, including deputising up or down the line. Support staff development and encourage best practice across the team. Build strong working relationships with clients and client representatives to ensure high levels of service delivery. Attend meetings with internal teams, external partners, and resident groups, including occasional out of hours attendance. Ensure the service consistently meets contractual commitments and client expectations. About You Proven experience in managing contracts within construction, maintenance, or related sectors. Strong leadership and communication skills with the ability to manage teams and contractors effectively. Excellent organisational, planning, and problem solving abilities. Financially astute with strong commercial awareness. Committed to high quality service delivery and continuous improvement. Senior Surveyor (Temporary) Location: Essex (just off the M11) Salary: £450 per day (umbrella) Contract: 6 12 months We are seeking an experienced and motivated Senior Surveyor to lead and manage surveying projects from conception to completion. The successful candidate will ensure accurate, timely, and budget conscious delivery while maintaining compliance with industry and legal standards. Key Responsibilities Manage and execute a variety of surveying projects, overseeing all stages from planning to delivery. Conduct detailed land, boundary, topographical, and construction surveys using advanced equipment and software. Prepare accurate survey reports, drawings, and maps that meet client and regulatory requirements. Liaise with clients to understand project needs, provide expert advice, and deliver high quality outcomes. Supervise, mentor, and train junior surveyors, promoting best practices and professional development. Ensure all surveying activities comply with legal, safety, and quality standards. Property Surveyor (Fixed hour) Location: Essex Salary: £36.00 per hour Carry out pre inspections, building and stock condition surveys to identify defects and future investment requirements, preparing detailed reports, specifications and cost estimates. Ensure all planned, cyclical and responsive repair works are valid, provide value for money, and complete within budget, maintaining contract administration best practice. Conduct post inspections of completed works to ensure quality, compliance with the Schedule of Rates, and statutory compliance, driving performance to achieve KPI targets. Assist delivery of internal policies, procedures and agreements, continuously improving service to achieve value for money and resident satisfaction. Follow client Health and Safety policies and procedures, undertaking specific roles such as Fire Warden or First Aider as required. Major Works Project Manager - Building Safety (Consultancy) Location: South London Salary: £500 per day (Inside IR35) Manage the implementation and delivery of FRA actions from Type 4 risk assessments. Oversee contractor management for Building safety remedial projects on Major Works programmes. Manage a budget of £34 million and cover high rise, high risk buildings. Hold MCIOB or MRICS qualification and understand Building Safety Act, Golden Thread and Gateway Process. Development Manager (Estates) Location: Essex Salary: £500 £600 per day (umbrella) Contract: 3 6 months Manage design and development stages for major refurbishment and new build schemes to improve affordable housing supply. Collaborate with the Development Commissioning Officer on bidding opportunities for regeneration and housing investment schemes. Provide technical interpretation relative to building fabric, infrastructure, defects, significant repairs, replacements and upgrades to inform strategic investment decisions. Lead project delivery, ensuring quality, budget and timeline expectations are met. Act as estates lead officer, collaborating with internal teams and providing progress reports to the Asset Review Board. Key Responsibilities (Development Manager) Work collaboratively with Development and Regeneration teams, Housing Services and Corporate Estates to deliver priority housing projects. Oversee planning, execution and completion of building and development projects, acting as an informed client to manage external consultants from RIBA Stages 1 6, with Housing team input at Stage 7. Assist with defining project scope and objectives alongside key partners and stakeholders, supporting feasibility and briefing stages. Build and maintain strong professional relationships with stakeholders, consultants, contractors and development partners. Ensure all projects comply with relevant legislation, health and safety requirements and best practice standards. Manage key housing investment schemes, maintaining day to day relationships with regeneration and affordable housing providers. Support the Assistant Director of Estates in service delivery, governance and achieving key objectives. Lead engagement with developers from project initiation through to project closure, ensuring successful outcomes. Key Skills & Experience Required (Development Manager) Experience delivering large scale property, reinvestment and building compliance programmes. Strong understanding of planning and building control processes. Knowledge of CDM 2015 regulations and construction related issues including contract forms. Skilled negotiator with understanding of construction and contract law. Proven experience delivering construction, housing and regeneration projects. Strong financial awareness and ability to manage and report on budgets.
ite Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Bristol We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Bristol. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
Dec 06, 2025
Full time
ite Manager - Planned works (Retrofit and planned works) 40k + car allowance/salary sacrifice scheme + Benefits Full-time, permanent position Based in Bristol We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver a decarbonisation and planned works project for Social Housing in Bristol. This is a client facing role, you will be responsible for delivering refurbishment programs to tenanted properties, through effective management of your site team of Assistant Site Managers and Customer Service Officers. You must have experience of delivering similar projects with a reputable main contractor, delivering projects on time and within budget, whilst ensuring health and safety standards are adhered to at all times. We are looking for a hands on Site Manager, with a proven track record of driving sites through effective management and maintaining site presence. Site Manager Duties: Controlling the overall direction and whilst maintaining financial control of the contract Work in partnership with the client and client representatives, to ensure that a high quality service delivery is actually provided Cost control and subcontractor management Implementing the short, mid and long term programmes for the various work streams Carry out onsite inspections, undertake investigations, enquiries, prepare reports and offer solutions maintaining continuous improvement Hand over properties on time, working to strict key performance indicators Liaison with the client and contract administrators Health and safety on the site Management and control of the site administration and staff Scheduling and procurement of materials Chair sub-contractor progress meetings Liaising with Design Teams, Client Representatives and Consultants Programming works using MS Project An SMSTS is required You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a full time, permanent role for which you will receive a competitive salary of up to 45K + car allowance + Benefits. For your chance of securing this role please apply online now, or for more information, call Meg on (phone number removed)!
We are looking for a dedicated and experienced Electrician to join our team, covering North London . This role is focused on the social housing sector , ensuring electrical systems and appliances in both domestic and commercial properties are installed, serviced, and maintained to the highest standards in line with the current Edition of the IET Wiring Regulations . Key Responsibilities Carry out Health and Safety risk assessments on site and ensure compliance at all times. Undertake routine maintenance, servicing, and fault-finding on electrical systems and appliances. Install new electrical systems, wiring, and fittings in domestic and commercial properties. Replace and upgrade electrical sockets, switches, lighting, and other fittings. Diagnose and repair electrical faults quickly and effectively. Report and document any faulty appliances or installations that do not comply with current regulations. Read and interpret job outline tickets, drawings, and technical documentation. Liaise with tenants, housing officers, and colleagues to ensure clear communication and customer satisfaction. Maintain tools, equipment, and company vehicle in good working order. Work independently and as part of a team to deliver high-quality results within deadlines. Qualifications & Skills NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 18th Edition (IET Wiring Regulations). Testing & Inspection qualification (City & Guilds 2391 or equivalent) desirable. Proven experience working within the social housing sector or similar environment. Strong knowledge of electrical systems, appliances, and safety standards. Clean UK driving licence. Clean DBS check. Excellent time management and organisational skills. Positive attitude with strong problem-solving abilities. Attention to detail and commitment to delivering high-quality workmanship.
Dec 06, 2025
Full time
We are looking for a dedicated and experienced Electrician to join our team, covering North London . This role is focused on the social housing sector , ensuring electrical systems and appliances in both domestic and commercial properties are installed, serviced, and maintained to the highest standards in line with the current Edition of the IET Wiring Regulations . Key Responsibilities Carry out Health and Safety risk assessments on site and ensure compliance at all times. Undertake routine maintenance, servicing, and fault-finding on electrical systems and appliances. Install new electrical systems, wiring, and fittings in domestic and commercial properties. Replace and upgrade electrical sockets, switches, lighting, and other fittings. Diagnose and repair electrical faults quickly and effectively. Report and document any faulty appliances or installations that do not comply with current regulations. Read and interpret job outline tickets, drawings, and technical documentation. Liaise with tenants, housing officers, and colleagues to ensure clear communication and customer satisfaction. Maintain tools, equipment, and company vehicle in good working order. Work independently and as part of a team to deliver high-quality results within deadlines. Qualifications & Skills NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 18th Edition (IET Wiring Regulations). Testing & Inspection qualification (City & Guilds 2391 or equivalent) desirable. Proven experience working within the social housing sector or similar environment. Strong knowledge of electrical systems, appliances, and safety standards. Clean UK driving licence. Clean DBS check. Excellent time management and organisational skills. Positive attitude with strong problem-solving abilities. Attention to detail and commitment to delivering high-quality workmanship.
We are looking for a dedicated and experienced Electrician to join our team, covering Liverpool Merseyside . This role is focused on the social housing sector , ensuring electrical systems and appliances in both domestic and commercial properties are installed, serviced, and maintained to the highest standards in line with the current Edition of the IET Wiring Regulations . Key Responsibilities Carry out Health and Safety risk assessments on site and ensure compliance at all times. Undertake routine maintenance, servicing, and fault-finding on electrical systems and appliances. Install new electrical systems, wiring, and fittings in domestic and commercial properties. Replace and upgrade electrical sockets, switches, lighting, and other fittings. Diagnose and repair electrical faults quickly and effectively. Report and document any faulty appliances or installations that do not comply with current regulations. Read and interpret job outline tickets, drawings, and technical documentation. Liaise with tenants, housing officers, and colleagues to ensure clear communication and customer satisfaction. Maintain tools, equipment, and company vehicle in good working order. Work independently and as part of a team to deliver high-quality results within deadlines. Qualifications & Skills NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 18th Edition (IET Wiring Regulations). Testing & Inspection qualification (City & Guilds 2391 or equivalent) desirable. Proven experience working within the social housing sector or similar environment. Strong knowledge of electrical systems, appliances, and safety standards. Clean UK driving licence. Clean DBS check. Excellent time management and organisational skills. Positive attitude with strong problem-solving abilities. Attention to detail and commitment to delivering high-quality workmanship.
Dec 06, 2025
Full time
We are looking for a dedicated and experienced Electrician to join our team, covering Liverpool Merseyside . This role is focused on the social housing sector , ensuring electrical systems and appliances in both domestic and commercial properties are installed, serviced, and maintained to the highest standards in line with the current Edition of the IET Wiring Regulations . Key Responsibilities Carry out Health and Safety risk assessments on site and ensure compliance at all times. Undertake routine maintenance, servicing, and fault-finding on electrical systems and appliances. Install new electrical systems, wiring, and fittings in domestic and commercial properties. Replace and upgrade electrical sockets, switches, lighting, and other fittings. Diagnose and repair electrical faults quickly and effectively. Report and document any faulty appliances or installations that do not comply with current regulations. Read and interpret job outline tickets, drawings, and technical documentation. Liaise with tenants, housing officers, and colleagues to ensure clear communication and customer satisfaction. Maintain tools, equipment, and company vehicle in good working order. Work independently and as part of a team to deliver high-quality results within deadlines. Qualifications & Skills NVQ Level 3 in Electrical Installation or equivalent. City & Guilds 18th Edition (IET Wiring Regulations). Testing & Inspection qualification (City & Guilds 2391 or equivalent) desirable. Proven experience working within the social housing sector or similar environment. Strong knowledge of electrical systems, appliances, and safety standards. Clean UK driving licence. Clean DBS check. Excellent time management and organisational skills. Positive attitude with strong problem-solving abilities. Attention to detail and commitment to delivering high-quality workmanship.
Complaints/Resident Liaison Officer Full-Time, permanent position Based in Hastings Salary: 30k + company van and fuel card We are recruiting for a leading Social Housing Contractor who are currently looking for a Complaints/Resident Liaison Officer to join their Repairs and Maintenance team in Hastings. Duties: Customer Care and Dis-satisfaction response Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes Complete pre and post inspections of properties Liaise with Housing Ombudsmens when required Maintain the Company's complaint log and use the information to report on trends including the lessons learnt and how to improve our service Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager Key Experience Experience of working within a customer services environment is essential Previous experience of working with Local Authorities or Registered Housing Providers is essential Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential Knowledge of Reactive Maintenance Services Salary & benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a salary of 30k For more information, please apply online now, or call Meg on (phone number removed) for more information!
Dec 06, 2025
Full time
Complaints/Resident Liaison Officer Full-Time, permanent position Based in Hastings Salary: 30k + company van and fuel card We are recruiting for a leading Social Housing Contractor who are currently looking for a Complaints/Resident Liaison Officer to join their Repairs and Maintenance team in Hastings. Duties: Customer Care and Dis-satisfaction response Visiting tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may have Contacting neighbourhood housing associations and establishing working relations with them Investigate, register all complaints and report in accordance with company and client procedures. Ensure all MP, Councillor enquiries and complaints are investigated and resolved efficiently and within target and advising residents and clients of their outcomes Complete pre and post inspections of properties Liaise with Housing Ombudsmens when required Maintain the Company's complaint log and use the information to report on trends including the lessons learnt and how to improve our service Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager Key Experience Experience of working within a customer services environment is essential Previous experience of working with Local Authorities or Registered Housing Providers is essential Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential Knowledge of Reactive Maintenance Services Salary & benefits: You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a salary of 30k For more information, please apply online now, or call Meg on (phone number removed) for more information!
About The Role Job Title: Building Conservation Officer Hours: 37 Salary: HC6 £28,142 to £32,061 per annum Location: Plough Lane, Hereford Contract: Permanent Closing date: 9 January 2026 The Role Herefordshire Council are seeking a passionate and knowledgeable Building Conservation Officer to join our Built Heritage Team. If you have a passion for listed buildings and conservation areas this is the role for you, as there are nearly 6000 listed buildings and 64 conservation areas within Herefordshire, with Hereford City being one of 5 Areas of Archaeological Importance in the Country. Read the full advert to understand how you could play a key role in shaping a sustainable and greener future for the Herefordshire community. What will you be doing? To work within a Team of Building Conservation Officers to provide specialist advice in Historic Buildings and the wider historic environment to both internal and external customers which will be in respect of planning applications, pre-application advice, assessment of curtilage listed properties and relevant enforcement enquiries. The Building Conservation Officer role will include carrying out site visits in respect of providing comments on listed building consent applications and planning applications. This is then followed up by providing clear and concise reports and decisions in line with national guidance, planning policy and legislation. You will also support the enforcement team in relation to their investigations in respect of unauthorised works to listed buildings. You will work closely with colleagues in Development Management, Strategic Planning and Enforcement teams, to address the council's work on projects and projects which may arise in the other market towns including targeting Buildings at Risk. About You As a Building Conservation Officer you will have: An understanding of the role of a building conservation officer in a local planning authority and ideally demonstrable experience and/or knowledge of historic buildings their architecture, history and repair. Strong knowledge of planning policy, regulatory issues and current legislation in regard to works to listed buildings and Conservation Areas. The ability to work under your own initiative as well as within a team, often to tight deadlines and on multiple work streams. We Offer Salary range of £28,142 to £32,061 dependent on experience Enrolment in the Local Government Pension Scheme (LGPS) Career progression: clear pathways to progress Annual Leave: 31 days' annual leave (pro rata), plus bank holidays. You can also purchase an additional 10 days per annum during the request period Flexible working: including the potential for job-sharing, part-time hours and agile working. Employee Assistance Programme: 24/7 access to support and counselling Payment of professional membership fees (based on role requirements) Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts. Why Choose Us? Herefordshire is big hearted, welcoming and friendly. We have strong and independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. The county sits between Worcestershire and the Malvern Hills to the east, and Bannau Brycheiniog (the Brecon Beacons) in Wales to the west. Historically Herefordshire has been the gateway to the Marches. We embrace partnership working. We are a member of the Marches Forward Partnership, which is a cross border collaboration between Herefordshire, Monmouthshire, Powys and Shropshire who are collectively working to secure funding to invest in the region. The council priorities over the next four years are set out in the Council Plan, with four main areas; People We will enable residents to realise their potential, to be healthy and to be part of great communities who support each other. We want all children to have the best start in life. Place We will protect and enhance our environment and ensure that Herefordshire is a great place to live. We will support the right housing in the right place, we will support access to green spaces and we will do everything we can to recover the health of our rivers. Growth We will create the conditions to deliver sustainable growth across the county; attracting inward investment, building business confidence, creating jobs, enabling housing development along with providing the right infrastructure. Transformation We will be an efficient council that embraces best practice, delivers innovation through technology and demonstrates value for money. Don't meet all parts of the job description? Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management & supervisory skills. Reasonable Adjustments Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: . Creating an inclusive workplace We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs. For more information on our Employee Network Groups please view our dedicated recruitment website: . Commitments, Covenants and Statutory Obligations The following candidates will be interviewed if they meet the essential criteria for the post they are applying for: Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme. Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant. Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care. We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service check. How to apply To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role. Contact For more information or to arrange an informal discussion about the role, please contact: Debra Lewis at or . Information and Recruitment Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox - check your spam/ junk folder too. Good luck, we're looking forward to meeting you! About The Company The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more: Herefordshire Council Plan 2024-28
Dec 06, 2025
Full time
About The Role Job Title: Building Conservation Officer Hours: 37 Salary: HC6 £28,142 to £32,061 per annum Location: Plough Lane, Hereford Contract: Permanent Closing date: 9 January 2026 The Role Herefordshire Council are seeking a passionate and knowledgeable Building Conservation Officer to join our Built Heritage Team. If you have a passion for listed buildings and conservation areas this is the role for you, as there are nearly 6000 listed buildings and 64 conservation areas within Herefordshire, with Hereford City being one of 5 Areas of Archaeological Importance in the Country. Read the full advert to understand how you could play a key role in shaping a sustainable and greener future for the Herefordshire community. What will you be doing? To work within a Team of Building Conservation Officers to provide specialist advice in Historic Buildings and the wider historic environment to both internal and external customers which will be in respect of planning applications, pre-application advice, assessment of curtilage listed properties and relevant enforcement enquiries. The Building Conservation Officer role will include carrying out site visits in respect of providing comments on listed building consent applications and planning applications. This is then followed up by providing clear and concise reports and decisions in line with national guidance, planning policy and legislation. You will also support the enforcement team in relation to their investigations in respect of unauthorised works to listed buildings. You will work closely with colleagues in Development Management, Strategic Planning and Enforcement teams, to address the council's work on projects and projects which may arise in the other market towns including targeting Buildings at Risk. About You As a Building Conservation Officer you will have: An understanding of the role of a building conservation officer in a local planning authority and ideally demonstrable experience and/or knowledge of historic buildings their architecture, history and repair. Strong knowledge of planning policy, regulatory issues and current legislation in regard to works to listed buildings and Conservation Areas. The ability to work under your own initiative as well as within a team, often to tight deadlines and on multiple work streams. We Offer Salary range of £28,142 to £32,061 dependent on experience Enrolment in the Local Government Pension Scheme (LGPS) Career progression: clear pathways to progress Annual Leave: 31 days' annual leave (pro rata), plus bank holidays. You can also purchase an additional 10 days per annum during the request period Flexible working: including the potential for job-sharing, part-time hours and agile working. Employee Assistance Programme: 24/7 access to support and counselling Payment of professional membership fees (based on role requirements) Pick your perks - our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts. Why Choose Us? Herefordshire is big hearted, welcoming and friendly. We have strong and independent communities and idyllic countryside, situated in the South West Midlands and bordering Wales. The county sits between Worcestershire and the Malvern Hills to the east, and Bannau Brycheiniog (the Brecon Beacons) in Wales to the west. Historically Herefordshire has been the gateway to the Marches. We embrace partnership working. We are a member of the Marches Forward Partnership, which is a cross border collaboration between Herefordshire, Monmouthshire, Powys and Shropshire who are collectively working to secure funding to invest in the region. The council priorities over the next four years are set out in the Council Plan, with four main areas; People We will enable residents to realise their potential, to be healthy and to be part of great communities who support each other. We want all children to have the best start in life. Place We will protect and enhance our environment and ensure that Herefordshire is a great place to live. We will support the right housing in the right place, we will support access to green spaces and we will do everything we can to recover the health of our rivers. Growth We will create the conditions to deliver sustainable growth across the county; attracting inward investment, building business confidence, creating jobs, enabling housing development along with providing the right infrastructure. Transformation We will be an efficient council that embraces best practice, delivers innovation through technology and demonstrates value for money. Don't meet all parts of the job description? Herefordshire Council is committed to strengthening a diverse and inclusive work environment which reflects the communities of Herefordshire. If you are looking at the next stage of your career and have a broad base of fieldwork experience, we can provide supportive and welcoming opportunities to help you develop your professional, management & supervisory skills. Reasonable Adjustments Our recruitment process runs in partnership with Hoople Resourcing. If you require any reasonable adjustments or alternative methods for the online application process, please contact the resourcing team by email: . Creating an inclusive workplace We encourage our employees to feel empowered and to use their voices to help embrace diversity, promote inclusivity and shape our organisation. We have eight employee network groups, collectives of colleagues who often share identities, life experiences or cultures and offer support and community. They also play an important role in strengthening the voices of employees at Herefordshire Council. Embedded in the Council's values is a commitment to listen to people's views and needs. For more information on our Employee Network Groups please view our dedicated recruitment website: . Commitments, Covenants and Statutory Obligations The following candidates will be interviewed if they meet the essential criteria for the post they are applying for: Those who indicate that they have a disability. This is part of our commitment to the "Disability Confident" scheme. Those who indicate in their application that they are an Armed Forces Veteran or Reservist. This is part of our pledge to support the Armed Forces Covenant. Those who indicate in their application that they are a Herefordshire care leaver. This is part of our commitment to supporting young people leaving our care. We take our commitment to safeguarding and promoting the welfare of children, young people and vulnerable adults seriously and expect all of our staff, visitors and volunteers to share in this commitment. We are committed to safeguarding and promoting the welfare of children & young people and vulnerable adults. If you are offered this position, it will be subject to a Disclosure and Barring Service check. How to apply To apply for a position, please upload an up-to-date CV and complete the application form demonstrating your experience, skills and abilities for the role. Contact For more information or to arrange an informal discussion about the role, please contact: Debra Lewis at or . Information and Recruitment Be sure to include reference to the job description and person specification or role profile! If you are successfully shortlisted, Hoople Resourcing will contact you via email to arrange your interview and/or assessment. They will confirm the date, time and location of your interview, so please keep an eye on your email inbox - check your spam/ junk folder too. Good luck, we're looking forward to meeting you! About The Company The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more: Herefordshire Council Plan 2024-28
Interim Senior Procurement Officer - Property Management About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within Dorset Council. Our service is built on our values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. Location: Hybrid (minimum 2 days in office per week) Contract: Interim - 4 months Day Rate: Competitive (Inside IR35) Start Date: Immediate Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. Essential Skills & Experience Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Ability to manage multiple high-priority projects under tight deadlines. Excellent stakeholder engagement and negotiation skills. Immediate availability and ability to adapt quickly to changing priorities. Desirable MCIPS or equivalent procurement qualification. Experience delivering social value and sustainability objectives in procurement. Familiarity with e-tendering platforms and contract management systems. Working Conditions Hybrid working model (minimum 2 days in office per week). Some travel across the local authority's property estate may be required.
Dec 06, 2025
Full time
Interim Senior Procurement Officer - Property Management About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within Dorset Council. Our service is built on our values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. Location: Hybrid (minimum 2 days in office per week) Contract: Interim - 4 months Day Rate: Competitive (Inside IR35) Start Date: Immediate Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. Essential Skills & Experience Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Ability to manage multiple high-priority projects under tight deadlines. Excellent stakeholder engagement and negotiation skills. Immediate availability and ability to adapt quickly to changing priorities. Desirable MCIPS or equivalent procurement qualification. Experience delivering social value and sustainability objectives in procurement. Familiarity with e-tendering platforms and contract management systems. Working Conditions Hybrid working model (minimum 2 days in office per week). Some travel across the local authority's property estate may be required.
# Commercial Properties Manager Job Introduction What you'll do As a Commercial Properties Manager , you will lead and motivate a team to deliver a professional and compliant commercial property management service. You'll play a key role in shaping the commercial spaces within our estates, ensuring they complement residential uses while maximising value and supporting vibrant communities. This is a strategic leadership role that combines operational excellence with commercial acumen.How you'll do it Lead and manage a team of Commercial Properties Officers and a Department Coordinator to deliver high-quality services. Oversee lettings and sales of commercial units, developing strategies to maximise asset value. Ensure compliance with all aspects of commercial property management, including policies, procedures, and legislation. Manage budgets, financial KPIs, and business plan objectives to secure maximum returns for the portfolio. Build and maintain strong relationships with internal teams, tenants, contractors, and external stakeholders. Oversee building works, repairs, maintenance programmes, and complex tenant fit-outs. Provide high-quality business reports, market analysis, and performance data to senior management. Deputise for the Head of Communities and Commercial Properties when required. Drive service improvement initiatives and embed a culture of collaboration and customer focus. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: Experience at management level in a commercially focused property environment. Strong knowledge of commercial property legislation, landlord and tenant law, and property management regulations. Proven experience and ability to lead teams, manage budgets, and deliver business improvement projects. Excellent communication skills, including report writing and presenting to senior stakeholders. Thorough understanding of commercial lettings, sales processes, and negotiation of complex transactions. Experience of setting and managing budgets. Desirable: MRICS qualification or working towards it.Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 14th December Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents OpenStreetMap contributors Commercial Properties Manager Salary £57,271 to £63,635 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/36088/1702 Contract Type Permanent Working Hours 35 Location Bruce Kenrick House , United Kingdom Posted on 03 December, 2025 Closing Date 14 December, 2025 Spread the word Jobs in the same category
Dec 06, 2025
Full time
# Commercial Properties Manager Job Introduction What you'll do As a Commercial Properties Manager , you will lead and motivate a team to deliver a professional and compliant commercial property management service. You'll play a key role in shaping the commercial spaces within our estates, ensuring they complement residential uses while maximising value and supporting vibrant communities. This is a strategic leadership role that combines operational excellence with commercial acumen.How you'll do it Lead and manage a team of Commercial Properties Officers and a Department Coordinator to deliver high-quality services. Oversee lettings and sales of commercial units, developing strategies to maximise asset value. Ensure compliance with all aspects of commercial property management, including policies, procedures, and legislation. Manage budgets, financial KPIs, and business plan objectives to secure maximum returns for the portfolio. Build and maintain strong relationships with internal teams, tenants, contractors, and external stakeholders. Oversee building works, repairs, maintenance programmes, and complex tenant fit-outs. Provide high-quality business reports, market analysis, and performance data to senior management. Deputise for the Head of Communities and Commercial Properties when required. Drive service improvement initiatives and embed a culture of collaboration and customer focus. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: Experience at management level in a commercially focused property environment. Strong knowledge of commercial property legislation, landlord and tenant law, and property management regulations. Proven experience and ability to lead teams, manage budgets, and deliver business improvement projects. Excellent communication skills, including report writing and presenting to senior stakeholders. Thorough understanding of commercial lettings, sales processes, and negotiation of complex transactions. Experience of setting and managing budgets. Desirable: MRICS qualification or working towards it.Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 14th December Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents OpenStreetMap contributors Commercial Properties Manager Salary £57,271 to £63,635 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/36088/1702 Contract Type Permanent Working Hours 35 Location Bruce Kenrick House , United Kingdom Posted on 03 December, 2025 Closing Date 14 December, 2025 Spread the word Jobs in the same category
Co-ordinate, facilitate and deliver resident involvement activities for the region including support of resident-led scrutiny of services Client Details The organisation is a respected entity within the not-for-profit sector, known for its focus on community development and housing services. As a medium-sized organisation, it is committed to delivering impactful projects in the construction and housing space. Description Lead on engagement and joint working with regional and other customer-focussed teams to enable engagement of residents at a local level and act as the primary point of contact Lead on local involvement opportunities for residents and ensure ownership of all enquiries from residents about resident involvement opportunities, training, funding and events Maintain accurate data for involved residents, leading on regular reporting as required and in line with agreed KPIs Actively contribute to the development of a range of resident involvement opportunities leading on the use of online tools and digital techniques to ensure that customers have a choice of channels for their involvement Drive forward the digital resident involvement agenda in line with the agreed strategy Manage funding allocation to local groups ensuring all monitoring and auditing requirements are met Maintain an ongoing understanding of the sector's regulatory framework to support customers and colleagues in their engagement activities Support evidence gathering and verification of regional compliance with the regulatory framework Assist with the organising and delivery of resident engagement days, partnership days and conferences Lead on collation of data and pro-active research to ensure the RSC (Resident Scrutiny Committee) is able to fully scrutinise their agreed annual review subject Lead on the set up and support for SIGs (Service Improvement Groups) and T&F (Task & Finish) Groups and own all follow up actions Profile Highly effective communication skills - verbal, written and presentation Excellent people skills and an ability to engage with and support those who are not confident in being part of customer-based involvement groups and/or structures Good analytical skills with the ability to understand and translate performance data into 'easy to understand' format Excellent team player with an ability to work across different teams and at different levels Excellent organisational skills and an ability to work on own initiative Good level of general education with excellent written and verbal skills Good level of IT skills including Word, Excel and PowerPoint Flexible hours to facilitate non-standard meeting arrangements The ability to travel the region as required Job Offer Hourly pay rate of 21.37. Temporary position offering flexibility and valuable experience in the not-for-profit sector. Opportunity to make a positive impact on the local community in Plymouth. Work within a supportive and professional team environment.
Dec 06, 2025
Contract
Co-ordinate, facilitate and deliver resident involvement activities for the region including support of resident-led scrutiny of services Client Details The organisation is a respected entity within the not-for-profit sector, known for its focus on community development and housing services. As a medium-sized organisation, it is committed to delivering impactful projects in the construction and housing space. Description Lead on engagement and joint working with regional and other customer-focussed teams to enable engagement of residents at a local level and act as the primary point of contact Lead on local involvement opportunities for residents and ensure ownership of all enquiries from residents about resident involvement opportunities, training, funding and events Maintain accurate data for involved residents, leading on regular reporting as required and in line with agreed KPIs Actively contribute to the development of a range of resident involvement opportunities leading on the use of online tools and digital techniques to ensure that customers have a choice of channels for their involvement Drive forward the digital resident involvement agenda in line with the agreed strategy Manage funding allocation to local groups ensuring all monitoring and auditing requirements are met Maintain an ongoing understanding of the sector's regulatory framework to support customers and colleagues in their engagement activities Support evidence gathering and verification of regional compliance with the regulatory framework Assist with the organising and delivery of resident engagement days, partnership days and conferences Lead on collation of data and pro-active research to ensure the RSC (Resident Scrutiny Committee) is able to fully scrutinise their agreed annual review subject Lead on the set up and support for SIGs (Service Improvement Groups) and T&F (Task & Finish) Groups and own all follow up actions Profile Highly effective communication skills - verbal, written and presentation Excellent people skills and an ability to engage with and support those who are not confident in being part of customer-based involvement groups and/or structures Good analytical skills with the ability to understand and translate performance data into 'easy to understand' format Excellent team player with an ability to work across different teams and at different levels Excellent organisational skills and an ability to work on own initiative Good level of general education with excellent written and verbal skills Good level of IT skills including Word, Excel and PowerPoint Flexible hours to facilitate non-standard meeting arrangements The ability to travel the region as required Job Offer Hourly pay rate of 21.37. Temporary position offering flexibility and valuable experience in the not-for-profit sector. Opportunity to make a positive impact on the local community in Plymouth. Work within a supportive and professional team environment.
Your new company Birmingham City Council is one of the largest local authorities in the UK, committed to delivering high-quality housing services across the city. You will join a dedicated team working to ensure safe and compliant housing for residents. Your new role As an Assistant Housing Officer, you will play a key role in supporting housing compliance and customer service. A major part of your role will involve completing Fire Risk Assessment remedial action follow-ups and assisting with other tasks within the housing team. You will work flexibly across Birmingham, ensuring housing standards are met and residents receive excellent service. This role requires independence as well as teamwork, and you will need to manage your time effectively while covering city-wide responsibilities. What you'll need to succeed To succeed in this role, you must have strong IT skills and the ability to navigate multiple systems confidently. Excellent communication skills, both written and verbal, are essential, along with a good understanding of customer service requirements. You should be able to work independently and as part of a team, demonstrating reliability, good attendance, and punctuality. An enhanced DBS check will be required before starting.You must also have your own vehicle and a valid driving licence, and be willing to add business insurance to your policy once your start date is confirmed, as travel across Birmingham will be necessary. What you'll get in return You will receive a competitive hourly rate with an uplift after 12 weeks, with mileage and parking expenses paid out, along with the opportunity to work for a respected local authority. This role offers varied responsibilities, city-wide exposure, and the chance to make a real difference in housing services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dec 06, 2025
Seasonal
Your new company Birmingham City Council is one of the largest local authorities in the UK, committed to delivering high-quality housing services across the city. You will join a dedicated team working to ensure safe and compliant housing for residents. Your new role As an Assistant Housing Officer, you will play a key role in supporting housing compliance and customer service. A major part of your role will involve completing Fire Risk Assessment remedial action follow-ups and assisting with other tasks within the housing team. You will work flexibly across Birmingham, ensuring housing standards are met and residents receive excellent service. This role requires independence as well as teamwork, and you will need to manage your time effectively while covering city-wide responsibilities. What you'll need to succeed To succeed in this role, you must have strong IT skills and the ability to navigate multiple systems confidently. Excellent communication skills, both written and verbal, are essential, along with a good understanding of customer service requirements. You should be able to work independently and as part of a team, demonstrating reliability, good attendance, and punctuality. An enhanced DBS check will be required before starting.You must also have your own vehicle and a valid driving licence, and be willing to add business insurance to your policy once your start date is confirmed, as travel across Birmingham will be necessary. What you'll get in return You will receive a competitive hourly rate with an uplift after 12 weeks, with mileage and parking expenses paid out, along with the opportunity to work for a respected local authority. This role offers varied responsibilities, city-wide exposure, and the chance to make a real difference in housing services. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job description: The Role We are seeking an experienced Site Manager to lead external works and retrofit projects across social housing stock in Cramlington. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required) Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential
Dec 06, 2025
Contract
Job description: The Role We are seeking an experienced Site Manager to lead external works and retrofit projects across social housing stock in Cramlington. You ll be responsible for ensuring that all external and energy efficiency upgrades including cladding installations, insulation, window and door replacements, roofing, and associated building fabric improvements are delivered safely, efficiently, and to the highest standards of energy performance and compliance. You ll work closely with Contracts Managers, Resident Liaison Officers (RLOs), and subcontractors to ensure projects are completed on time, on budget, and with minimal disruption to residents. Key Responsibilities Manage and coordinate day-to-day site operations on multiple external and SHDF retrofit projects. Supervise trades and subcontractors carrying out cladding, insulation, window/door replacements, roofing, and other energy efficiency-related works. Ensure all works meet SHDF requirements, building regulations, and energy performance standards (e.g., PAS 2035, EPC targets, etc.). Maintain site health & safety compliance, carrying out regular inspections and toolbox talks. Liaise with Resident Liaison Officers to communicate works and minimise disruption to tenants. Carry out pre-start meetings, progress reports, and handover inspections. Monitor quality, productivity, and materials use against programme and budget targets. Identify and report variations, issues, or non-conformances promptly to the Contracts Manager. Ensure accurate and timely record keeping including photos, permits, and completion documents. Requirements Proven experience as a Site Manager within external works, energy efficiency retrofits, SHDF projects, or social housing refurbishment (essential) Working knowledge of cladding installations, insulation systems, building fabric upgrades, and SHDF retrofit works (essential) Strong Health & Safety knowledge and ability to enforce site compliance (SMSTS or SSSTS required) Excellent leadership and communication skills able to manage teams, subcontractors, and client expectations Full UK Driving Licence (essential) Organised, proactive, and able to deliver multiple projects to strict deadlines Energy efficiency or retrofit-related certifications (e.g., PAS 2035, TrustMark, or similar) desirable but not essential
Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.
Dec 05, 2025
Seasonal
Job Advert: Resident Liaison Officer Location : Nottingham Job Type : Ongoing - potential for permanent About the Role We are currently seeking a dedicated and professional Resident Liaison Officer with experience in kitchen installation or refurbishment to join our team in Nottingham. This is a ongoing position , offering an exciting opportunity for someone looking to make a difference in the community while helping to manage relationships between tenants and housing services. The successful candidate will be the key point of contact for tenants, providing assistance with any queries or issues, and ensuring that kitchen refurbishment projects or installations are delivered smoothly and efficiently. Key Responsibilities : Acting as the primary point of contact for tenants, offering advice, support, and resolving complaints or issues. Liaising between tenants, contractors, and housing teams to ensure clear communication, especially in relation to kitchen installations or refurbishments. Assisting tenants in understanding the scope of kitchen projects, including timelines, expectations, and process. Monitoring and managing tenant satisfaction regarding kitchen projects, ensuring minimal disruption and effective communication. Helping tenants understand their rights and responsibilities during home improvement work. Handling administrative duties related to tenant management and kitchen project updates, such as scheduling, records, and progress tracking. Assisting with tenant engagement initiatives, fostering positive relationships within the community. Essential Skills & Experience : Previous experience in a tenant liaison or customer service role, ideally within social housing or property management. Proven experience working with or managing kitchen installations, refurbishments, or similar home improvement projects. Excellent communication skills, both verbal and written. Strong problem-solving abilities, with the capacity to handle difficult situations effectively and empathetically. Organisational skills and the ability to manage multiple tasks. A proactive, positive attitude and a desire to improve tenant satisfaction. Ability to work independently and as part of a team. Desirable Qualifications : Experience specifically within social housing or property management sectors. Knowledge of kitchen installation procedures and the ability to provide tenants with accurate guidance. Understanding of housing regulations and tenant rights. Why Join Us? The potential for the role to become permanent based on performance. A supportive work environment with opportunities for personal and professional development. A chance to make a real difference in the local community, particularly in improving tenants' homes. How to Apply If you have a passion for providing excellent customer service and have kitchen experience in home improvement or property management, we would love to hear from you! Please submit your CV and a brief covering letter outlining your experience and suitability for the role to.
A Senior Planner is urgently required by Housing Developer based in Bracknell to join the busy Town Planning team. Reporting into the Senior Planning Manager and land Director the role is to handle a varied range of planning applications for both strategic and immediate sites, of varying size and complexity. The role is responsible for all areas of the planning process including detailed development management and delivery. It is important you have proven experience of managing planning applications, coordinating the team of consultants and negotiating with planning officers to secure deliverable planning consents. Responsibilities include: Site assessments, examination of planning histories, policy analysis, new site appraisals Prepare and manager different types of planning applications to the discharge of planning conditions and S106 obligations Brief internal layout designers, external consultants and officers at Local Planning Authorities prior, during and post submission Prepare design access statements Formulate planning strategies to promote medium and long term development sites with guidance from the Planning Manager. The ideal candidate will have: Experience of managing planning applications Degree/ Masters in Planning with an RTPI accreditation Ability to adapt, work accurately and efficiently Full driving license In return you can expect a progressive career with one of the best house building names in the industry who have plenty of work. This could be a great career move for the right person who aspires to work in town planning.
Dec 05, 2025
Full time
A Senior Planner is urgently required by Housing Developer based in Bracknell to join the busy Town Planning team. Reporting into the Senior Planning Manager and land Director the role is to handle a varied range of planning applications for both strategic and immediate sites, of varying size and complexity. The role is responsible for all areas of the planning process including detailed development management and delivery. It is important you have proven experience of managing planning applications, coordinating the team of consultants and negotiating with planning officers to secure deliverable planning consents. Responsibilities include: Site assessments, examination of planning histories, policy analysis, new site appraisals Prepare and manager different types of planning applications to the discharge of planning conditions and S106 obligations Brief internal layout designers, external consultants and officers at Local Planning Authorities prior, during and post submission Prepare design access statements Formulate planning strategies to promote medium and long term development sites with guidance from the Planning Manager. The ideal candidate will have: Experience of managing planning applications Degree/ Masters in Planning with an RTPI accreditation Ability to adapt, work accurately and efficiently Full driving license In return you can expect a progressive career with one of the best house building names in the industry who have plenty of work. This could be a great career move for the right person who aspires to work in town planning.
Property Procurement Officer Location : Southwest England - Taunton & Yeovil Salary : £32,100-£35,845 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Southwest England. This role is ideal for a property focused professional eager to make an impact by securing homes for communities. Job Objective: As a Procurement Officer, you'll drive procurement success by managing a caseload, engaging stakeholders, and building strong partnerships. You'll source properties for long-term contracts, foster client relationships, and ensure smooth procurement operations while exceeding targets. Duties and Responsibilities: Oversee property supply through accommodation partners, ensuring compliance with contracts and standards. Build and maintain relationships with senior EHOs and regional stakeholders to meet legal requirements. Collaborate with the Regional Operations Manager and Head of Procurement to optimise bed space efficiency. Ensure adherence to values, policies, and ethical standards. Monitor and report on performance targets and KPIs. Foster continuous improvement and share best practices across the supply chain. Promote a positive health and safety culture. Manage property procurement administration and maintain accurate records. Ensure proper property handover and sign-off processes are followed. Ensure the company s portfolio is compliance with Local Authority and other regulatory requirements. Handle daily inquiries from landlords and agents. Process Local Authority notices according to procedures. Ensure internal audits and compliance standards are met. Required Skills: Proven knowledge and experience in sourcing/acquiring properties within the market. Ready to hit the ground running, confident in securing new opportunities. Able to engage effectively with stakeholders, landlords, and agents. Skilled in influencing decisions, closing deals, and securing favourable terms. Excellent planning abilities to manage multiple tasks and meet targets efficiently. Thrives on achieving goals and exceeding expectations. Works effectively both independently and as part of a team. Capable of prioritising tasks in a fast-paced environment. Persistent in overcoming challenges and securing deals. Full, valid UK driving licence. Benefits: 25 days annual leave plus bank holidays, Health Membership, Life cover, 6-month probation period, 4% employer and 4% employee pension contribution,laptop, phone, and other equipment as needed, Employee Assistance Programme and Referral scheme. The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Dec 05, 2025
Full time
Property Procurement Officer Location : Southwest England - Taunton & Yeovil Salary : £32,100-£35,845 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Southwest England. This role is ideal for a property focused professional eager to make an impact by securing homes for communities. Job Objective: As a Procurement Officer, you'll drive procurement success by managing a caseload, engaging stakeholders, and building strong partnerships. You'll source properties for long-term contracts, foster client relationships, and ensure smooth procurement operations while exceeding targets. Duties and Responsibilities: Oversee property supply through accommodation partners, ensuring compliance with contracts and standards. Build and maintain relationships with senior EHOs and regional stakeholders to meet legal requirements. Collaborate with the Regional Operations Manager and Head of Procurement to optimise bed space efficiency. Ensure adherence to values, policies, and ethical standards. Monitor and report on performance targets and KPIs. Foster continuous improvement and share best practices across the supply chain. Promote a positive health and safety culture. Manage property procurement administration and maintain accurate records. Ensure proper property handover and sign-off processes are followed. Ensure the company s portfolio is compliance with Local Authority and other regulatory requirements. Handle daily inquiries from landlords and agents. Process Local Authority notices according to procedures. Ensure internal audits and compliance standards are met. Required Skills: Proven knowledge and experience in sourcing/acquiring properties within the market. Ready to hit the ground running, confident in securing new opportunities. Able to engage effectively with stakeholders, landlords, and agents. Skilled in influencing decisions, closing deals, and securing favourable terms. Excellent planning abilities to manage multiple tasks and meet targets efficiently. Thrives on achieving goals and exceeding expectations. Works effectively both independently and as part of a team. Capable of prioritising tasks in a fast-paced environment. Persistent in overcoming challenges and securing deals. Full, valid UK driving licence. Benefits: 25 days annual leave plus bank holidays, Health Membership, Life cover, 6-month probation period, 4% employer and 4% employee pension contribution,laptop, phone, and other equipment as needed, Employee Assistance Programme and Referral scheme. The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Job Title: UASC and Care Leaver Property Management Compliance Officer Location: Kent Salary : £27,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a dedicated professional to support the delivery of a comprehensive and professional internal audit function for the KCC contract and any future UASC and Care Leaver contracts. Reporting to the UASC and Care Leaver Property Management Compliance Service Manager, you will be responsible for independently conducting internal audits across designated areas of the business and reporting findings to the Head of UASC and Care Leaver Contracts. Key Responsibilities: Plan and prioritise property inspections, audits, and quality assurance visits in line with the contract requirements. Provide operational guidance and support to Housing Officers to uphold property standards and assist accommodated young people. Liaise with social services, contractors, and other professionals to support service delivery, address issues, and resolve complaints promptly. Conduct internal audits from planning to reporting stages, ensuring compliance with contract KPIs and identifying risks. Attend meetings to present audit findings and collaborate on practical solutions to mitigate identified risks. Schedule and coordinate inspections for planned and emergency dispersals, while monitoring and escalating any property issues or delays. Carry out risk assessments and oversee the tracking of property defects to ensure health, safety, and quality standards are met. Required Skills: Proven housing experience at a supervisory or managerial level, ideally within a challenging tenant environment. Strong people management skills with a track record of leading and supporting diverse teams. Extensive experience in Quality Assurance within the housing or construction sectors, with in-depth knowledge of quality control procedures and legal standards. Membership of the Chartered Quality Institute (CQI) or equivalent is preferred; Internal Quality Assurance (IQA) qualification is desirable. Excellent communication skills. Solid background in planning and project management, consistently delivering against objectives. Strong understanding of Quality Assurance frameworks, standards, and industry best practices. Good interpersonal and relationship-building skills. Able to remain calm and effective under pressure. Full UK driving licence and use of own vehicle required, the role involves remote working with daily travel. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Dec 05, 2025
Full time
Job Title: UASC and Care Leaver Property Management Compliance Officer Location: Kent Salary : £27,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a dedicated professional to support the delivery of a comprehensive and professional internal audit function for the KCC contract and any future UASC and Care Leaver contracts. Reporting to the UASC and Care Leaver Property Management Compliance Service Manager, you will be responsible for independently conducting internal audits across designated areas of the business and reporting findings to the Head of UASC and Care Leaver Contracts. Key Responsibilities: Plan and prioritise property inspections, audits, and quality assurance visits in line with the contract requirements. Provide operational guidance and support to Housing Officers to uphold property standards and assist accommodated young people. Liaise with social services, contractors, and other professionals to support service delivery, address issues, and resolve complaints promptly. Conduct internal audits from planning to reporting stages, ensuring compliance with contract KPIs and identifying risks. Attend meetings to present audit findings and collaborate on practical solutions to mitigate identified risks. Schedule and coordinate inspections for planned and emergency dispersals, while monitoring and escalating any property issues or delays. Carry out risk assessments and oversee the tracking of property defects to ensure health, safety, and quality standards are met. Required Skills: Proven housing experience at a supervisory or managerial level, ideally within a challenging tenant environment. Strong people management skills with a track record of leading and supporting diverse teams. Extensive experience in Quality Assurance within the housing or construction sectors, with in-depth knowledge of quality control procedures and legal standards. Membership of the Chartered Quality Institute (CQI) or equivalent is preferred; Internal Quality Assurance (IQA) qualification is desirable. Excellent communication skills. Solid background in planning and project management, consistently delivering against objectives. Strong understanding of Quality Assurance frameworks, standards, and industry best practices. Good interpersonal and relationship-building skills. Able to remain calm and effective under pressure. Full UK driving licence and use of own vehicle required, the role involves remote working with daily travel. Benefits: 25 days annual leave plus bank holidays Health Membership Life cover 6-month probation period 4% employer and 4% employee pension contribution Laptop, phone, and other equipment as needed Employee Assistance Programme Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
HOST Casework Officer Tower Hamlets Contract £23.16 per hour PAYE of £30.23 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced HOST Casework Officer Job Summary: The Housing Hospital Discharge Coordinator is responsible for delivering high-quality housing options, advice, and assistance to patients in hospital settings. The role ensures safe and timely hospital discharge into suitable accommodation for Tower Hamlets residents, reducing delays and supporting health and social care outcomes. Key responsibilities include: Working closely with hospital teams to facilitate discharge planning. Applying detailed knowledge of homelessness legislation, including the Homelessness Reduction Act 2018. Coordinating referrals to boroughs of residence and liaising with hospitals such as Royal London, Newham, Mile End, and others. Supporting patients who require housing or social care upon discharge. Reducing demand on hospitals and social care through effective housing solutions. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Main Duties and Responsibilities: Provide housing advice and options tailored to patient needs. Collaborate with multi-disciplinary teams across hospitals and housing services. Ensure compliance with statutory duties and council policies, including Customer Care, Equal Opportunities, Data Protection, and Health and Safety. Maintain accurate records and case management systems. Work proactively to prevent homelessness and secure sustainable housing solutions. Essential Skills and Knowledge: In-depth understanding of homelessness legislation and housing sector. Ability to work in a fast-paced environment with competing priorities. Strong partnership working skills with internal and external stakeholders. Excellent communication and problem-solving abilities. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Dec 05, 2025
Contract
HOST Casework Officer Tower Hamlets Contract £23.16 per hour PAYE of £30.23 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced HOST Casework Officer Job Summary: The Housing Hospital Discharge Coordinator is responsible for delivering high-quality housing options, advice, and assistance to patients in hospital settings. The role ensures safe and timely hospital discharge into suitable accommodation for Tower Hamlets residents, reducing delays and supporting health and social care outcomes. Key responsibilities include: Working closely with hospital teams to facilitate discharge planning. Applying detailed knowledge of homelessness legislation, including the Homelessness Reduction Act 2018. Coordinating referrals to boroughs of residence and liaising with hospitals such as Royal London, Newham, Mile End, and others. Supporting patients who require housing or social care upon discharge. Reducing demand on hospitals and social care through effective housing solutions. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Main Duties and Responsibilities: Provide housing advice and options tailored to patient needs. Collaborate with multi-disciplinary teams across hospitals and housing services. Ensure compliance with statutory duties and council policies, including Customer Care, Equal Opportunities, Data Protection, and Health and Safety. Maintain accurate records and case management systems. Work proactively to prevent homelessness and secure sustainable housing solutions. Essential Skills and Knowledge: In-depth understanding of homelessness legislation and housing sector. Ability to work in a fast-paced environment with competing priorities. Strong partnership working skills with internal and external stakeholders. Excellent communication and problem-solving abilities. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer
Resident Liaison Officer - Enfield Temp to perm contract for the right candidate £18.71 Umbrella pay or £14.21 PAYE We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Enfield, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Enfield. As Resident Liaison Officer you will be working on a retrofit refurbishment project, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Previous experience working on SHDF retrofit contracts is essential Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)
Dec 04, 2025
Contract
Resident Liaison Officer - Enfield Temp to perm contract for the right candidate £18.71 Umbrella pay or £14.21 PAYE We are currently seeking a dedicated Resident Liaison Officer to work with our leading main contractor in the social housing sector. Based in Enfield, you will be a vital link between the site team, residents, and clients. You will be working on a planned maintenance social housing refurbishment project across Enfield. As Resident Liaison Officer you will be working on a retrofit refurbishment project, where you will be accountable for: Keep residents informed about project progress, communicating updates and any alterations to the schedule. Serve as the primary contact point, delivering a courteous and flexible service to both residents and staff. Resolve issues, book appointments, manage schedules and address complaints by coordinating with all relevant parties. Foster positive relationships with residents, aiming for high client satisfaction. Handle any complaints with professionalism and efficiency. Ensure a seamless workflow with minimal disruption during the project. Provide assistance with Property Condition Audits with residents for each property on the project before any work can go ahead. Maintain meticulous records, adhering to company policies, and safeguard residents' contact information with utmost confidentiality. The successful applicant to the role of Resident Liaison Officer will share our professional, personable and conscientious values, and will possess the following skills / experience: Exceptional communication, people skills and the ability to work collaboratively Previous experience as a Resident Liaison Officer (RLO) is essential. 12 months Previous experience working on SHDF retrofit contracts is essential Reliable, Good timekeeping and ability to work independently and as part of a team Ambitious, innovative, and self-motivated Ability to work as part of a team; Good computer skills and knowledge of Microsoft office Must have driving license and access to vehicle If you possess the required experience and skills, please submit your CV to the job ad today! For further details or similar roles, contact Lucy Van der Gucht at Build recruitment: (url removed) (phone number removed)
PSM Recruitment are seeking a part time Housing Accommodation Officer for a 3-4 month contract based in Folkestone. The successful applicant will need to have a full, clean driving license and access to their own car. This role would be suitable for someone who has dealt with temporary housing, homelessness or property management Key responsibilities: Spot checks on Temporary Accommodation (TA) Fire alarm checks in TA TA inventories TA check ins (which can be at short notice) TA check out & inventory Assisting with setting up new TAs Any other TA related issues that may arise Requirements: Driving license and access to own car Lives locally (as may need to attend TA check in at short notice) Background in housing / homelessness ideally, or property management. Hours are 22.5 hours per week Monday, Wednesday and Friday for 3-4 months until 31st March 2026 Salary 16.64 - 18.86ph depending on experience
Dec 04, 2025
Contract
PSM Recruitment are seeking a part time Housing Accommodation Officer for a 3-4 month contract based in Folkestone. The successful applicant will need to have a full, clean driving license and access to their own car. This role would be suitable for someone who has dealt with temporary housing, homelessness or property management Key responsibilities: Spot checks on Temporary Accommodation (TA) Fire alarm checks in TA TA inventories TA check ins (which can be at short notice) TA check out & inventory Assisting with setting up new TAs Any other TA related issues that may arise Requirements: Driving license and access to own car Lives locally (as may need to attend TA check in at short notice) Background in housing / homelessness ideally, or property management. Hours are 22.5 hours per week Monday, Wednesday and Friday for 3-4 months until 31st March 2026 Salary 16.64 - 18.86ph depending on experience
