Principal Consultant - Asset Management, Property Services & Compliance Location: Essex Salary: £65,000 - £70,000 We are seeking an experienced Contracts Manager to lead and oversee operational delivery across multiple work streams. The role involves managing teams and contractors, ensuring high quality service delivery, maintaining strong financial control, and meeting all contractual and performance requirements. The successful candidate will drive operational excellence, improve service outcomes, and ensure all works are completed safely, on time, and to the required standard. Key Responsibilities Provide full managerial leadership across allocated work areas, including supervision of contractors and operational teams. Plan, schedule, and resource all works to ensure delivery within contractual timeframes. Ensure materials, information, and equipment are available to teams ahead of delivery deadlines. Conduct site inspections, investigations, and prepare reports with recommendations for improvement. Maintain high standards of work quality, safety, and customer service at all times. Take overall responsibility for financial performance, ensuring profitability targets are achieved annually. Monitor operational and financial metrics, identifying issues and taking corrective action where necessary. Ensure timely invoicing of completed works and maximise income opportunities. Support continuous improvement and income generation initiatives within designated service areas. Develop and implement Quality Management Procedures to achieve consistent service standards. Ensure all work is undertaken safely and in accordance with legislative requirements and best practice. Maintain strong industrial relations and promote a positive, safe, and compliant working environment. Manage out of hours works when required, including emergency service responses. Lead, mentor, and support staff to ensure performance, behaviour, and conduct meet organisational expectations. Carry out performance appraisals, return to work interviews, attendance monitoring, and formal disciplinary processes where necessary. Provide flexible cover across the contract as needed, including deputising up or down the line. Support staff development and encourage best practice across the team. Build strong working relationships with clients and client representatives to ensure high levels of service delivery. Attend meetings with internal teams, external partners, and resident groups, including occasional out of hours attendance. Ensure the service consistently meets contractual commitments and client expectations. About You Proven experience in managing contracts within construction, maintenance, or related sectors. Strong leadership and communication skills with the ability to manage teams and contractors effectively. Excellent organisational, planning, and problem solving abilities. Financially astute with strong commercial awareness. Committed to high quality service delivery and continuous improvement. Senior Surveyor (Temporary) Location: Essex (just off the M11) Salary: £450 per day (umbrella) Contract: 6 12 months We are seeking an experienced and motivated Senior Surveyor to lead and manage surveying projects from conception to completion. The successful candidate will ensure accurate, timely, and budget conscious delivery while maintaining compliance with industry and legal standards. Key Responsibilities Manage and execute a variety of surveying projects, overseeing all stages from planning to delivery. Conduct detailed land, boundary, topographical, and construction surveys using advanced equipment and software. Prepare accurate survey reports, drawings, and maps that meet client and regulatory requirements. Liaise with clients to understand project needs, provide expert advice, and deliver high quality outcomes. Supervise, mentor, and train junior surveyors, promoting best practices and professional development. Ensure all surveying activities comply with legal, safety, and quality standards. Property Surveyor (Fixed hour) Location: Essex Salary: £36.00 per hour Carry out pre inspections, building and stock condition surveys to identify defects and future investment requirements, preparing detailed reports, specifications and cost estimates. Ensure all planned, cyclical and responsive repair works are valid, provide value for money, and complete within budget, maintaining contract administration best practice. Conduct post inspections of completed works to ensure quality, compliance with the Schedule of Rates, and statutory compliance, driving performance to achieve KPI targets. Assist delivery of internal policies, procedures and agreements, continuously improving service to achieve value for money and resident satisfaction. Follow client Health and Safety policies and procedures, undertaking specific roles such as Fire Warden or First Aider as required. Major Works Project Manager - Building Safety (Consultancy) Location: South London Salary: £500 per day (Inside IR35) Manage the implementation and delivery of FRA actions from Type 4 risk assessments. Oversee contractor management for Building safety remedial projects on Major Works programmes. Manage a budget of £34 million and cover high rise, high risk buildings. Hold MCIOB or MRICS qualification and understand Building Safety Act, Golden Thread and Gateway Process. Development Manager (Estates) Location: Essex Salary: £500 £600 per day (umbrella) Contract: 3 6 months Manage design and development stages for major refurbishment and new build schemes to improve affordable housing supply. Collaborate with the Development Commissioning Officer on bidding opportunities for regeneration and housing investment schemes. Provide technical interpretation relative to building fabric, infrastructure, defects, significant repairs, replacements and upgrades to inform strategic investment decisions. Lead project delivery, ensuring quality, budget and timeline expectations are met. Act as estates lead officer, collaborating with internal teams and providing progress reports to the Asset Review Board. Key Responsibilities (Development Manager) Work collaboratively with Development and Regeneration teams, Housing Services and Corporate Estates to deliver priority housing projects. Oversee planning, execution and completion of building and development projects, acting as an informed client to manage external consultants from RIBA Stages 1 6, with Housing team input at Stage 7. Assist with defining project scope and objectives alongside key partners and stakeholders, supporting feasibility and briefing stages. Build and maintain strong professional relationships with stakeholders, consultants, contractors and development partners. Ensure all projects comply with relevant legislation, health and safety requirements and best practice standards. Manage key housing investment schemes, maintaining day to day relationships with regeneration and affordable housing providers. Support the Assistant Director of Estates in service delivery, governance and achieving key objectives. Lead engagement with developers from project initiation through to project closure, ensuring successful outcomes. Key Skills & Experience Required (Development Manager) Experience delivering large scale property, reinvestment and building compliance programmes. Strong understanding of planning and building control processes. Knowledge of CDM 2015 regulations and construction related issues including contract forms. Skilled negotiator with understanding of construction and contract law. Proven experience delivering construction, housing and regeneration projects. Strong financial awareness and ability to manage and report on budgets.
Dec 06, 2025
Full time
Principal Consultant - Asset Management, Property Services & Compliance Location: Essex Salary: £65,000 - £70,000 We are seeking an experienced Contracts Manager to lead and oversee operational delivery across multiple work streams. The role involves managing teams and contractors, ensuring high quality service delivery, maintaining strong financial control, and meeting all contractual and performance requirements. The successful candidate will drive operational excellence, improve service outcomes, and ensure all works are completed safely, on time, and to the required standard. Key Responsibilities Provide full managerial leadership across allocated work areas, including supervision of contractors and operational teams. Plan, schedule, and resource all works to ensure delivery within contractual timeframes. Ensure materials, information, and equipment are available to teams ahead of delivery deadlines. Conduct site inspections, investigations, and prepare reports with recommendations for improvement. Maintain high standards of work quality, safety, and customer service at all times. Take overall responsibility for financial performance, ensuring profitability targets are achieved annually. Monitor operational and financial metrics, identifying issues and taking corrective action where necessary. Ensure timely invoicing of completed works and maximise income opportunities. Support continuous improvement and income generation initiatives within designated service areas. Develop and implement Quality Management Procedures to achieve consistent service standards. Ensure all work is undertaken safely and in accordance with legislative requirements and best practice. Maintain strong industrial relations and promote a positive, safe, and compliant working environment. Manage out of hours works when required, including emergency service responses. Lead, mentor, and support staff to ensure performance, behaviour, and conduct meet organisational expectations. Carry out performance appraisals, return to work interviews, attendance monitoring, and formal disciplinary processes where necessary. Provide flexible cover across the contract as needed, including deputising up or down the line. Support staff development and encourage best practice across the team. Build strong working relationships with clients and client representatives to ensure high levels of service delivery. Attend meetings with internal teams, external partners, and resident groups, including occasional out of hours attendance. Ensure the service consistently meets contractual commitments and client expectations. About You Proven experience in managing contracts within construction, maintenance, or related sectors. Strong leadership and communication skills with the ability to manage teams and contractors effectively. Excellent organisational, planning, and problem solving abilities. Financially astute with strong commercial awareness. Committed to high quality service delivery and continuous improvement. Senior Surveyor (Temporary) Location: Essex (just off the M11) Salary: £450 per day (umbrella) Contract: 6 12 months We are seeking an experienced and motivated Senior Surveyor to lead and manage surveying projects from conception to completion. The successful candidate will ensure accurate, timely, and budget conscious delivery while maintaining compliance with industry and legal standards. Key Responsibilities Manage and execute a variety of surveying projects, overseeing all stages from planning to delivery. Conduct detailed land, boundary, topographical, and construction surveys using advanced equipment and software. Prepare accurate survey reports, drawings, and maps that meet client and regulatory requirements. Liaise with clients to understand project needs, provide expert advice, and deliver high quality outcomes. Supervise, mentor, and train junior surveyors, promoting best practices and professional development. Ensure all surveying activities comply with legal, safety, and quality standards. Property Surveyor (Fixed hour) Location: Essex Salary: £36.00 per hour Carry out pre inspections, building and stock condition surveys to identify defects and future investment requirements, preparing detailed reports, specifications and cost estimates. Ensure all planned, cyclical and responsive repair works are valid, provide value for money, and complete within budget, maintaining contract administration best practice. Conduct post inspections of completed works to ensure quality, compliance with the Schedule of Rates, and statutory compliance, driving performance to achieve KPI targets. Assist delivery of internal policies, procedures and agreements, continuously improving service to achieve value for money and resident satisfaction. Follow client Health and Safety policies and procedures, undertaking specific roles such as Fire Warden or First Aider as required. Major Works Project Manager - Building Safety (Consultancy) Location: South London Salary: £500 per day (Inside IR35) Manage the implementation and delivery of FRA actions from Type 4 risk assessments. Oversee contractor management for Building safety remedial projects on Major Works programmes. Manage a budget of £34 million and cover high rise, high risk buildings. Hold MCIOB or MRICS qualification and understand Building Safety Act, Golden Thread and Gateway Process. Development Manager (Estates) Location: Essex Salary: £500 £600 per day (umbrella) Contract: 3 6 months Manage design and development stages for major refurbishment and new build schemes to improve affordable housing supply. Collaborate with the Development Commissioning Officer on bidding opportunities for regeneration and housing investment schemes. Provide technical interpretation relative to building fabric, infrastructure, defects, significant repairs, replacements and upgrades to inform strategic investment decisions. Lead project delivery, ensuring quality, budget and timeline expectations are met. Act as estates lead officer, collaborating with internal teams and providing progress reports to the Asset Review Board. Key Responsibilities (Development Manager) Work collaboratively with Development and Regeneration teams, Housing Services and Corporate Estates to deliver priority housing projects. Oversee planning, execution and completion of building and development projects, acting as an informed client to manage external consultants from RIBA Stages 1 6, with Housing team input at Stage 7. Assist with defining project scope and objectives alongside key partners and stakeholders, supporting feasibility and briefing stages. Build and maintain strong professional relationships with stakeholders, consultants, contractors and development partners. Ensure all projects comply with relevant legislation, health and safety requirements and best practice standards. Manage key housing investment schemes, maintaining day to day relationships with regeneration and affordable housing providers. Support the Assistant Director of Estates in service delivery, governance and achieving key objectives. Lead engagement with developers from project initiation through to project closure, ensuring successful outcomes. Key Skills & Experience Required (Development Manager) Experience delivering large scale property, reinvestment and building compliance programmes. Strong understanding of planning and building control processes. Knowledge of CDM 2015 regulations and construction related issues including contract forms. Skilled negotiator with understanding of construction and contract law. Proven experience delivering construction, housing and regeneration projects. Strong financial awareness and ability to manage and report on budgets.
Interim Senior Procurement Officer - Property Management About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within Dorset Council. Our service is built on our values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. Location: Hybrid (minimum 2 days in office per week) Contract: Interim - 4 months Day Rate: Competitive (Inside IR35) Start Date: Immediate Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. Essential Skills & Experience Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Ability to manage multiple high-priority projects under tight deadlines. Excellent stakeholder engagement and negotiation skills. Immediate availability and ability to adapt quickly to changing priorities. Desirable MCIPS or equivalent procurement qualification. Experience delivering social value and sustainability objectives in procurement. Familiarity with e-tendering platforms and contract management systems. Working Conditions Hybrid working model (minimum 2 days in office per week). Some travel across the local authority's property estate may be required.
Dec 06, 2025
Full time
Interim Senior Procurement Officer - Property Management About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within Dorset Council. Our service is built on our values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. Location: Hybrid (minimum 2 days in office per week) Contract: Interim - 4 months Day Rate: Competitive (Inside IR35) Start Date: Immediate Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. Essential Skills & Experience Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Ability to manage multiple high-priority projects under tight deadlines. Excellent stakeholder engagement and negotiation skills. Immediate availability and ability to adapt quickly to changing priorities. Desirable MCIPS or equivalent procurement qualification. Experience delivering social value and sustainability objectives in procurement. Familiarity with e-tendering platforms and contract management systems. Working Conditions Hybrid working model (minimum 2 days in office per week). Some travel across the local authority's property estate may be required.
# Commercial Properties Manager Job Introduction What you'll do As a Commercial Properties Manager , you will lead and motivate a team to deliver a professional and compliant commercial property management service. You'll play a key role in shaping the commercial spaces within our estates, ensuring they complement residential uses while maximising value and supporting vibrant communities. This is a strategic leadership role that combines operational excellence with commercial acumen.How you'll do it Lead and manage a team of Commercial Properties Officers and a Department Coordinator to deliver high-quality services. Oversee lettings and sales of commercial units, developing strategies to maximise asset value. Ensure compliance with all aspects of commercial property management, including policies, procedures, and legislation. Manage budgets, financial KPIs, and business plan objectives to secure maximum returns for the portfolio. Build and maintain strong relationships with internal teams, tenants, contractors, and external stakeholders. Oversee building works, repairs, maintenance programmes, and complex tenant fit-outs. Provide high-quality business reports, market analysis, and performance data to senior management. Deputise for the Head of Communities and Commercial Properties when required. Drive service improvement initiatives and embed a culture of collaboration and customer focus. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: Experience at management level in a commercially focused property environment. Strong knowledge of commercial property legislation, landlord and tenant law, and property management regulations. Proven experience and ability to lead teams, manage budgets, and deliver business improvement projects. Excellent communication skills, including report writing and presenting to senior stakeholders. Thorough understanding of commercial lettings, sales processes, and negotiation of complex transactions. Experience of setting and managing budgets. Desirable: MRICS qualification or working towards it.Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 14th December Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents OpenStreetMap contributors Commercial Properties Manager Salary £57,271 to £63,635 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/36088/1702 Contract Type Permanent Working Hours 35 Location Bruce Kenrick House , United Kingdom Posted on 03 December, 2025 Closing Date 14 December, 2025 Spread the word Jobs in the same category
Dec 06, 2025
Full time
# Commercial Properties Manager Job Introduction What you'll do As a Commercial Properties Manager , you will lead and motivate a team to deliver a professional and compliant commercial property management service. You'll play a key role in shaping the commercial spaces within our estates, ensuring they complement residential uses while maximising value and supporting vibrant communities. This is a strategic leadership role that combines operational excellence with commercial acumen.How you'll do it Lead and manage a team of Commercial Properties Officers and a Department Coordinator to deliver high-quality services. Oversee lettings and sales of commercial units, developing strategies to maximise asset value. Ensure compliance with all aspects of commercial property management, including policies, procedures, and legislation. Manage budgets, financial KPIs, and business plan objectives to secure maximum returns for the portfolio. Build and maintain strong relationships with internal teams, tenants, contractors, and external stakeholders. Oversee building works, repairs, maintenance programmes, and complex tenant fit-outs. Provide high-quality business reports, market analysis, and performance data to senior management. Deputise for the Head of Communities and Commercial Properties when required. Drive service improvement initiatives and embed a culture of collaboration and customer focus. The ideal candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: Experience at management level in a commercially focused property environment. Strong knowledge of commercial property legislation, landlord and tenant law, and property management regulations. Proven experience and ability to lead teams, manage budgets, and deliver business improvement projects. Excellent communication skills, including report writing and presenting to senior stakeholders. Thorough understanding of commercial lettings, sales processes, and negotiation of complex transactions. Experience of setting and managing budgets. Desirable: MRICS qualification or working towards it.Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) Generous pension scheme Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. Health cash plan Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. Interest free loans - season ticket loan, tenancy deposit loan, and training loan Cycle to work scheme. Life Assurance x 4 annual salary Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: Selection Process Step 1: If you are interested, please send your application now! Closing date is 14th December Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via a redeployee apply for this role, their application will be considered before any others. NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents OpenStreetMap contributors Commercial Properties Manager Salary £57,271 to £63,635 per annum for 35 hours per week. Frequency Annual Job Reference nhg/TP/36088/1702 Contract Type Permanent Working Hours 35 Location Bruce Kenrick House , United Kingdom Posted on 03 December, 2025 Closing Date 14 December, 2025 Spread the word Jobs in the same category
A Senior Planner is urgently required by Housing Developer based in Bracknell to join the busy Town Planning team. Reporting into the Senior Planning Manager and land Director the role is to handle a varied range of planning applications for both strategic and immediate sites, of varying size and complexity. The role is responsible for all areas of the planning process including detailed development management and delivery. It is important you have proven experience of managing planning applications, coordinating the team of consultants and negotiating with planning officers to secure deliverable planning consents. Responsibilities include: Site assessments, examination of planning histories, policy analysis, new site appraisals Prepare and manager different types of planning applications to the discharge of planning conditions and S106 obligations Brief internal layout designers, external consultants and officers at Local Planning Authorities prior, during and post submission Prepare design access statements Formulate planning strategies to promote medium and long term development sites with guidance from the Planning Manager. The ideal candidate will have: Experience of managing planning applications Degree/ Masters in Planning with an RTPI accreditation Ability to adapt, work accurately and efficiently Full driving license In return you can expect a progressive career with one of the best house building names in the industry who have plenty of work. This could be a great career move for the right person who aspires to work in town planning.
Dec 05, 2025
Full time
A Senior Planner is urgently required by Housing Developer based in Bracknell to join the busy Town Planning team. Reporting into the Senior Planning Manager and land Director the role is to handle a varied range of planning applications for both strategic and immediate sites, of varying size and complexity. The role is responsible for all areas of the planning process including detailed development management and delivery. It is important you have proven experience of managing planning applications, coordinating the team of consultants and negotiating with planning officers to secure deliverable planning consents. Responsibilities include: Site assessments, examination of planning histories, policy analysis, new site appraisals Prepare and manager different types of planning applications to the discharge of planning conditions and S106 obligations Brief internal layout designers, external consultants and officers at Local Planning Authorities prior, during and post submission Prepare design access statements Formulate planning strategies to promote medium and long term development sites with guidance from the Planning Manager. The ideal candidate will have: Experience of managing planning applications Degree/ Masters in Planning with an RTPI accreditation Ability to adapt, work accurately and efficiently Full driving license In return you can expect a progressive career with one of the best house building names in the industry who have plenty of work. This could be a great career move for the right person who aspires to work in town planning.
Property Procurement Officer Location : Southwest England - Taunton & Yeovil Salary : £32,100-£35,845 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Southwest England. This role is ideal for a property focused professional eager to make an impact by securing homes for communities. Job Objective: As a Procurement Officer, you'll drive procurement success by managing a caseload, engaging stakeholders, and building strong partnerships. You'll source properties for long-term contracts, foster client relationships, and ensure smooth procurement operations while exceeding targets. Duties and Responsibilities: Oversee property supply through accommodation partners, ensuring compliance with contracts and standards. Build and maintain relationships with senior EHOs and regional stakeholders to meet legal requirements. Collaborate with the Regional Operations Manager and Head of Procurement to optimise bed space efficiency. Ensure adherence to values, policies, and ethical standards. Monitor and report on performance targets and KPIs. Foster continuous improvement and share best practices across the supply chain. Promote a positive health and safety culture. Manage property procurement administration and maintain accurate records. Ensure proper property handover and sign-off processes are followed. Ensure the company s portfolio is compliance with Local Authority and other regulatory requirements. Handle daily inquiries from landlords and agents. Process Local Authority notices according to procedures. Ensure internal audits and compliance standards are met. Required Skills: Proven knowledge and experience in sourcing/acquiring properties within the market. Ready to hit the ground running, confident in securing new opportunities. Able to engage effectively with stakeholders, landlords, and agents. Skilled in influencing decisions, closing deals, and securing favourable terms. Excellent planning abilities to manage multiple tasks and meet targets efficiently. Thrives on achieving goals and exceeding expectations. Works effectively both independently and as part of a team. Capable of prioritising tasks in a fast-paced environment. Persistent in overcoming challenges and securing deals. Full, valid UK driving licence. Benefits: 25 days annual leave plus bank holidays, Health Membership, Life cover, 6-month probation period, 4% employer and 4% employee pension contribution,laptop, phone, and other equipment as needed, Employee Assistance Programme and Referral scheme. The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Dec 05, 2025
Full time
Property Procurement Officer Location : Southwest England - Taunton & Yeovil Salary : £32,100-£35,845 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type : Permanent Our client, a leader in housing solutions, seeks a Property Procurement Officer for Southwest England. This role is ideal for a property focused professional eager to make an impact by securing homes for communities. Job Objective: As a Procurement Officer, you'll drive procurement success by managing a caseload, engaging stakeholders, and building strong partnerships. You'll source properties for long-term contracts, foster client relationships, and ensure smooth procurement operations while exceeding targets. Duties and Responsibilities: Oversee property supply through accommodation partners, ensuring compliance with contracts and standards. Build and maintain relationships with senior EHOs and regional stakeholders to meet legal requirements. Collaborate with the Regional Operations Manager and Head of Procurement to optimise bed space efficiency. Ensure adherence to values, policies, and ethical standards. Monitor and report on performance targets and KPIs. Foster continuous improvement and share best practices across the supply chain. Promote a positive health and safety culture. Manage property procurement administration and maintain accurate records. Ensure proper property handover and sign-off processes are followed. Ensure the company s portfolio is compliance with Local Authority and other regulatory requirements. Handle daily inquiries from landlords and agents. Process Local Authority notices according to procedures. Ensure internal audits and compliance standards are met. Required Skills: Proven knowledge and experience in sourcing/acquiring properties within the market. Ready to hit the ground running, confident in securing new opportunities. Able to engage effectively with stakeholders, landlords, and agents. Skilled in influencing decisions, closing deals, and securing favourable terms. Excellent planning abilities to manage multiple tasks and meet targets efficiently. Thrives on achieving goals and exceeding expectations. Works effectively both independently and as part of a team. Capable of prioritising tasks in a fast-paced environment. Persistent in overcoming challenges and securing deals. Full, valid UK driving licence. Benefits: 25 days annual leave plus bank holidays, Health Membership, Life cover, 6-month probation period, 4% employer and 4% employee pension contribution,laptop, phone, and other equipment as needed, Employee Assistance Programme and Referral scheme. The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
A Housing Association is currently looking for an officed based Senior Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to our "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Manage landlord repair requests through Workwise ensuring work is completed to the residents satisfaction. Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management. Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record This role is 100% based in the office. This roles pays £22.27 PAYE umbrella rate £29.45 Essential Must have a consistent work history as a Senior Housing Officer within Social Housing Excellent communicator Must be immediately available or on short notice and able to start circa the 17th of November
Dec 03, 2025
Seasonal
A Housing Association is currently looking for an officed based Senior Housing Officer on a temporary basis for about three months Key responsibilities as follows Responsible and accountable to residents for providing an excellent, empathetic and personal housing management service This includes regular communication and meetings with each resident at home, and being responsible for ensuring that any issues they have raised are resolved appropriately Achieve this by working creatively on your own as well as part of a wider team, including but not exclusively, the customer service centre and the Asset s team You will be connected to tenants - in their communities ensuring residents are offered the right support to maintain their tenancies, be happy in their homes and get on with their lives. Always keep your promise to tenants by getting back to them within agreed timescales and tasks. Ensure we keep residents safe by following safeguarding procedures and working closely with external statutory authorities. Responsible for ensuring tenancies are managed effectively, tackling unacceptable behaviour in an open and constructive manner. Work alongside residents to ensure we offer the right support to sustain tenancies. Manage void properties to be ready to let to our "void standard" as quickly as possible including specifying work orders on standard voids. Always follow the lettings procedure ensuring an effective audit trail. Identify support needs and effective partners to support tenants as the start of their tenancy. Repairs Manage landlord repair requests through Workwise ensuring work is completed to the residents satisfaction. Responsible for authorising work orders to budget. Work with Asset Management colleagues to resolve complex repairs in a timely manner. Income Collection and debt management Complete all actions required in Workwise weekly to ensure effective rent and service charge collection and debt management. Account for services accurately to ensure service charges are transparent and fair to residents Set service charges with support from the central service team Visiting Arrange to meet residents in their home to understand their needs and desires for the future. Identify any repairs needed in the property and order these as well as record This role is 100% based in the office. This roles pays £22.27 PAYE umbrella rate £29.45 Essential Must have a consistent work history as a Senior Housing Officer within Social Housing Excellent communicator Must be immediately available or on short notice and able to start circa the 17th of November
We're recruiting an organised and proactive Rents Officer to join a busy Rental Income Team within a local authority. This is an excellent opportunity for someone with strong income management experience, excellent communication skills, and a passion for supporting tenancy sustainment while ensuring rental income is maximised. You'll play a key role in managing a caseload of rent accounts for temporary accommodation and rent guarantee scheme properties, working closely with residents, internal teams, and external agencies to ensure payments are maintained and tenancies remain stable. This role combines income recovery with meaningful resident support, offering variety and challenge on a daily basis. The Role Take responsibility for maximising rental income across temporary accommodation and rent guarantee scheme properties. Manage approximately 125 rent accounts, with caseloads increasing as additional properties are let. Make outbound calls to tenants to discuss arrears, agree payment arrangements and take card payments where appropriate. Carry out home visits to engage tenants, assess circumstances and support tenancy sustainment. Represent the council at County Court Possession Hearings when required. Work closely with Homelessness, Housing Needs and Benefits teams to ensure smooth sign-ups and accurate completion of Housing Benefit forms with all supporting documentation. Follow all operational and legal processes related to income recovery in line with legislation, council policy and pre-action protocol. Liaise with internal services and external agencies including Social Services, Jobcentre Plus, Universal Credit Service Centres and support providers. Attend multi-agency meetings to help sustain tenancies while ensuring rent is paid. Maintain accurate records and documentation for all rent accounts, actions and outcomes. Provide excellent customer service and maintain strong working relationships with tenant groups who support and challenge the service. Key Requirements Experience in rent collection, income recovery or tenancy sustainment within housing or a similar environment. Experience on RentSense, NEC Revenues & Benefits or NEC Housing Strong communication and interpersonal skills, with the ability to build rapport and manage difficult conversations professionally. Ability to manage a busy caseload and work proactively to resolve arrears and sustain tenancies. Understanding of Housing Benefit, Universal Credit and income-related processes. Ability to follow legal and procedural requirements related to arrears recovery and pre-action protocols. Strong organisational skills with the ability to maintain accurate records and manage competing demands. Ability to work collaboratively with internal teams and external agencies. A customer-focused approach with the ability to deliver high-quality service to residents. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and income management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Dec 02, 2025
Contract
We're recruiting an organised and proactive Rents Officer to join a busy Rental Income Team within a local authority. This is an excellent opportunity for someone with strong income management experience, excellent communication skills, and a passion for supporting tenancy sustainment while ensuring rental income is maximised. You'll play a key role in managing a caseload of rent accounts for temporary accommodation and rent guarantee scheme properties, working closely with residents, internal teams, and external agencies to ensure payments are maintained and tenancies remain stable. This role combines income recovery with meaningful resident support, offering variety and challenge on a daily basis. The Role Take responsibility for maximising rental income across temporary accommodation and rent guarantee scheme properties. Manage approximately 125 rent accounts, with caseloads increasing as additional properties are let. Make outbound calls to tenants to discuss arrears, agree payment arrangements and take card payments where appropriate. Carry out home visits to engage tenants, assess circumstances and support tenancy sustainment. Represent the council at County Court Possession Hearings when required. Work closely with Homelessness, Housing Needs and Benefits teams to ensure smooth sign-ups and accurate completion of Housing Benefit forms with all supporting documentation. Follow all operational and legal processes related to income recovery in line with legislation, council policy and pre-action protocol. Liaise with internal services and external agencies including Social Services, Jobcentre Plus, Universal Credit Service Centres and support providers. Attend multi-agency meetings to help sustain tenancies while ensuring rent is paid. Maintain accurate records and documentation for all rent accounts, actions and outcomes. Provide excellent customer service and maintain strong working relationships with tenant groups who support and challenge the service. Key Requirements Experience in rent collection, income recovery or tenancy sustainment within housing or a similar environment. Experience on RentSense, NEC Revenues & Benefits or NEC Housing Strong communication and interpersonal skills, with the ability to build rapport and manage difficult conversations professionally. Ability to manage a busy caseload and work proactively to resolve arrears and sustain tenancies. Understanding of Housing Benefit, Universal Credit and income-related processes. Ability to follow legal and procedural requirements related to arrears recovery and pre-action protocols. Strong organisational skills with the ability to maintain accurate records and manage competing demands. Ability to work collaboratively with internal teams and external agencies. A customer-focused approach with the ability to deliver high-quality service to residents. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and income management professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Overall Purpose of Job The London Borough of Newham is recruiting to a number of exciting new roles as part of its building safety team, to support, design and deliver building safety throughout the organisation working closely with the residents living in our high rise homes. This new role is to assist Housing Services and its building safety team in ensuring co-ordination and management of all matters relating to structural and fire safety within the housing asset portfolio, to meet forthcoming legislative requirements. The role requires the management of a selected number of high rise buildings ensuring compliance with all current and future regulations with regards to building safety and fire safety. To promote and communicate building and fire safety to all residents within high rise and high risk residential buildings. Job Context The post holder reports to the Head of Building Safety 1. The post holder has no line management responsibility - but may be required to manage a client services officer. 2. The post holder will work as a member of the team responsible for building safety across all the Council owned and managed housing assets. 3. The post holder will work collaboratively with all teams to deliver positive outcomes and maintain resident safety. 4. The post holder does not have budget responsibility, but has authority to instruct on all matters relating to fire and building safety for the buildings that are managed. 5. The post holder will be required to work some evenings, weekends and occasional public holidays in order to meet service requirements. If you are interested in this role please send your updated CV in the first instance.
Dec 02, 2025
Seasonal
Overall Purpose of Job The London Borough of Newham is recruiting to a number of exciting new roles as part of its building safety team, to support, design and deliver building safety throughout the organisation working closely with the residents living in our high rise homes. This new role is to assist Housing Services and its building safety team in ensuring co-ordination and management of all matters relating to structural and fire safety within the housing asset portfolio, to meet forthcoming legislative requirements. The role requires the management of a selected number of high rise buildings ensuring compliance with all current and future regulations with regards to building safety and fire safety. To promote and communicate building and fire safety to all residents within high rise and high risk residential buildings. Job Context The post holder reports to the Head of Building Safety 1. The post holder has no line management responsibility - but may be required to manage a client services officer. 2. The post holder will work as a member of the team responsible for building safety across all the Council owned and managed housing assets. 3. The post holder will work collaboratively with all teams to deliver positive outcomes and maintain resident safety. 4. The post holder does not have budget responsibility, but has authority to instruct on all matters relating to fire and building safety for the buildings that are managed. 5. The post holder will be required to work some evenings, weekends and occasional public holidays in order to meet service requirements. If you are interested in this role please send your updated CV in the first instance.
Job Description Housing Options & Homelessness Prevention Officer 1. Job Purpose To provide a statutory homelessness and housing advice service in accordance with the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017. To prevent homelessness through early intervention, comprehensive assessments, the preparation and implementation of Personalised Housing Plans (PHPs), and the delivery of practical housing advice. To support senior officers and managers by contributing to statutory duties, service improvements, and effective case management. To deliver a high-quality, customer-focused service to a diverse range of clients, including vulnerable and disadvantaged households. 2. Key Responsibilities 2.1 Statutory Homelessness & Prevention Duties Deliver statutory homelessness assessments in line with the Housing Act 1996, the Homelessness Reduction Act 2017, and associated statutory guidance. Prepare, update, and publish Personalised Housing Plans (PHPs) to prevent or relieve homelessness. Undertake detailed housing needs assessments, identifying causes of homelessness and appropriate prevention measures. Take all reasonable steps to prevent homelessness through tailored support, advice, and interventions. Ensure all statutory notifications and decisions are accurate and issued within legislative timescales. 2.2 Housing Advice and Options Provide high-quality, accessible advice to households on housing options, homelessness prevention, tenancy rights, affordability, private rented sector access, and support services available. Tailor advice to diverse and vulnerable households, ensuring communication is clear, empathetic, and customer-centred. Work with clients to explore all viable solutions, ensuring sustainable long-term outcomes. 2.3 Casework Management Maintain an accurate and up-to-date caseload, ensuring all actions are recorded promptly and case notes meet audit standards. Resolve complex casework issues through comprehensive investigations, liaison with partners, and proactive problem-solving. Monitor case progression in line with statutory requirements, service priorities, and performance targets. 2.4 Partnership & Multi-Agency Working Work proactively with internal teams, statutory services, voluntary agencies, support providers, and external stakeholders to prevent homelessness and secure positive housing outcomes. Promote and embed multi-agency collaboration in all casework and service delivery. Refer households to relevant specialist support services where appropriate, including domestic abuse, mental health, substance misuse, benefits, and financial inclusion. 2.5 Fraud Prevention & Compliance Contribute to the prevention and detection of fraud by identifying irregularities and referring cases to the Council's fraud team where required. Ensure compliance with legislation, policy, good practice, data protection, and safeguarding responsibilities. To Apply reach out to me on (phone number removed) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Dec 02, 2025
Contract
Job Description Housing Options & Homelessness Prevention Officer 1. Job Purpose To provide a statutory homelessness and housing advice service in accordance with the Housing Act 1996 (as amended) and the Homelessness Reduction Act 2017. To prevent homelessness through early intervention, comprehensive assessments, the preparation and implementation of Personalised Housing Plans (PHPs), and the delivery of practical housing advice. To support senior officers and managers by contributing to statutory duties, service improvements, and effective case management. To deliver a high-quality, customer-focused service to a diverse range of clients, including vulnerable and disadvantaged households. 2. Key Responsibilities 2.1 Statutory Homelessness & Prevention Duties Deliver statutory homelessness assessments in line with the Housing Act 1996, the Homelessness Reduction Act 2017, and associated statutory guidance. Prepare, update, and publish Personalised Housing Plans (PHPs) to prevent or relieve homelessness. Undertake detailed housing needs assessments, identifying causes of homelessness and appropriate prevention measures. Take all reasonable steps to prevent homelessness through tailored support, advice, and interventions. Ensure all statutory notifications and decisions are accurate and issued within legislative timescales. 2.2 Housing Advice and Options Provide high-quality, accessible advice to households on housing options, homelessness prevention, tenancy rights, affordability, private rented sector access, and support services available. Tailor advice to diverse and vulnerable households, ensuring communication is clear, empathetic, and customer-centred. Work with clients to explore all viable solutions, ensuring sustainable long-term outcomes. 2.3 Casework Management Maintain an accurate and up-to-date caseload, ensuring all actions are recorded promptly and case notes meet audit standards. Resolve complex casework issues through comprehensive investigations, liaison with partners, and proactive problem-solving. Monitor case progression in line with statutory requirements, service priorities, and performance targets. 2.4 Partnership & Multi-Agency Working Work proactively with internal teams, statutory services, voluntary agencies, support providers, and external stakeholders to prevent homelessness and secure positive housing outcomes. Promote and embed multi-agency collaboration in all casework and service delivery. Refer households to relevant specialist support services where appropriate, including domestic abuse, mental health, substance misuse, benefits, and financial inclusion. 2.5 Fraud Prevention & Compliance Contribute to the prevention and detection of fraud by identifying irregularities and referring cases to the Council's fraud team where required. Ensure compliance with legislation, policy, good practice, data protection, and safeguarding responsibilities. To Apply reach out to me on (phone number removed) Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
We're recruiting an experienced and confident Senior Resident Liaison Officer to support resident engagement on housing improvement and regeneration programmes within a local authority. This is an excellent opportunity for someone who thrives in a community-facing environment, enjoys relationship building, and can manage enquiries with professionalism, empathy, and clarity. You'll act as the primary link between residents, contractors and project teams - ensuring residents are informed, concerns are handled effectively, and service standards remain consistently high throughout the duration of refurbishment works. The role will require the successful candidate to be based on-site a minimum of three days per week. The Role Act as the main point of contact for residents throughout regeneration and improvement projects. Provide regular updates on project schedules, progress and expected timescales. Build positive relationships with residents, supporting engagement and ensuring clear communication. Handle complaints and queries promptly and professionally, minimising disruption and dissatisfaction. Maintain accurate records of interactions, concerns, outcomes and relevant case notes. Conduct home visits to discuss ongoing works, access requirements and feedback. Supervise, guide and support Resident Liaison Officers to maintain a high standard of service. Prepare updates and reports for management on engagement levels, key issues and resident satisfaction. Key Requirements Excellent verbal and written communication skills. Strong interpersonal ability to build trust with residents and stakeholders. Well-organised, with the ability to manage competing priorities and maintain accurate records. Previous experience in a Resident Liaison or customer-facing community role. Confident problem solver with the ability to handle complaints effectively and diplomatically. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and resident engagement professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Dec 02, 2025
Contract
We're recruiting an experienced and confident Senior Resident Liaison Officer to support resident engagement on housing improvement and regeneration programmes within a local authority. This is an excellent opportunity for someone who thrives in a community-facing environment, enjoys relationship building, and can manage enquiries with professionalism, empathy, and clarity. You'll act as the primary link between residents, contractors and project teams - ensuring residents are informed, concerns are handled effectively, and service standards remain consistently high throughout the duration of refurbishment works. The role will require the successful candidate to be based on-site a minimum of three days per week. The Role Act as the main point of contact for residents throughout regeneration and improvement projects. Provide regular updates on project schedules, progress and expected timescales. Build positive relationships with residents, supporting engagement and ensuring clear communication. Handle complaints and queries promptly and professionally, minimising disruption and dissatisfaction. Maintain accurate records of interactions, concerns, outcomes and relevant case notes. Conduct home visits to discuss ongoing works, access requirements and feedback. Supervise, guide and support Resident Liaison Officers to maintain a high standard of service. Prepare updates and reports for management on engagement levels, key issues and resident satisfaction. Key Requirements Excellent verbal and written communication skills. Strong interpersonal ability to build trust with residents and stakeholders. Well-organised, with the ability to manage competing priorities and maintain accurate records. Previous experience in a Resident Liaison or customer-facing community role. Confident problem solver with the ability to handle complaints effectively and diplomatically. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing and resident engagement professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We're recruiting a dynamic and commercially minded Head of Housing Supply & Quality to lead on the strategic acquisition and delivery of properties to meet operational and housing-related needs. This is a key opportunity for an experienced professional who can shape and execute effective procurement strategies - from concept through to completion - ensuring value for money, compliance, and innovation. This role would suit someone with a strong background in property / housing acquisition, commercial negotiation, and project delivery. The Role Lead the development and delivery of property procurement strategies, identifying opportunities to secure and manage a balanced portfolio of accommodation and property assets. Oversee the acquisition of properties within agreed budgets and timelines, ensuring all procurement activity aligns with strategic priorities. Develop business cases and investment proposals for new housing and property initiatives, including flexible and temporary accommodation solutions. Identify innovative approaches to address accommodation and supply pressures, such as repurposing vacant assets or developing new property models. Ensure effective financial and budgetary control, optimising value for money across all acquisitions and portfolio management. Lead market research and stakeholder engagement to identify new procurement opportunities and funding options. Work with senior officers and external partners to deliver property acquisition and development projects that meet quality, safety, and regulatory standards. Ensure all acquired and managed properties comply with statutory and building safety requirements. Monitor performance and report on project outcomes, identifying risks and opportunities for service improvement. Key Requirements Proven experience in property procurement, acquisition, or asset management, ideally in the private, public, or development sectors. Strong commercial awareness with the ability to design and deliver end-to-end procurement strategies. Demonstrable track record of delivering results within complex or time sensitive environments. Excellent negotiation and stakeholder management skills, with the ability to influence senior decision makers and external partners. Financially literate, able to develop and manage budgets, investment models, and cost benefit analyses. Strong analytical and problem solving skills, with a focus on outcomes and performance. Exceptional written and verbal communication skills, with the ability to present proposals and business cases confidently. A proactive and adaptable mindset with the ability to drive delivery and improvement. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from property and housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on . By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Dec 01, 2025
Full time
We're recruiting a dynamic and commercially minded Head of Housing Supply & Quality to lead on the strategic acquisition and delivery of properties to meet operational and housing-related needs. This is a key opportunity for an experienced professional who can shape and execute effective procurement strategies - from concept through to completion - ensuring value for money, compliance, and innovation. This role would suit someone with a strong background in property / housing acquisition, commercial negotiation, and project delivery. The Role Lead the development and delivery of property procurement strategies, identifying opportunities to secure and manage a balanced portfolio of accommodation and property assets. Oversee the acquisition of properties within agreed budgets and timelines, ensuring all procurement activity aligns with strategic priorities. Develop business cases and investment proposals for new housing and property initiatives, including flexible and temporary accommodation solutions. Identify innovative approaches to address accommodation and supply pressures, such as repurposing vacant assets or developing new property models. Ensure effective financial and budgetary control, optimising value for money across all acquisitions and portfolio management. Lead market research and stakeholder engagement to identify new procurement opportunities and funding options. Work with senior officers and external partners to deliver property acquisition and development projects that meet quality, safety, and regulatory standards. Ensure all acquired and managed properties comply with statutory and building safety requirements. Monitor performance and report on project outcomes, identifying risks and opportunities for service improvement. Key Requirements Proven experience in property procurement, acquisition, or asset management, ideally in the private, public, or development sectors. Strong commercial awareness with the ability to design and deliver end-to-end procurement strategies. Demonstrable track record of delivering results within complex or time sensitive environments. Excellent negotiation and stakeholder management skills, with the ability to influence senior decision makers and external partners. Financially literate, able to develop and manage budgets, investment models, and cost benefit analyses. Strong analytical and problem solving skills, with a focus on outcomes and performance. Exceptional written and verbal communication skills, with the ability to present proposals and business cases confidently. A proactive and adaptable mindset with the ability to drive delivery and improvement. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from property and housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on . By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Interim Senior Procurement Officer - Property Management About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within Dorset Council. Our service is built on our values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. Location: Hybrid (minimum 2 days in office per week) Contract: Interim - 4 months Day Rate: Competitive (Inside IR35) Start Date: Immediate Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. Essential Skills & Experience Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Ability to manage multiple high-priority projects under tight deadlines. Excellent stakeholder engagement and negotiation skills. Immediate availability and ability to adapt quickly to changing priorities. Desirable MCIPS or equivalent procurement qualification. Experience delivering social value and sustainability objectives in procurement. Familiarity with e-tendering platforms and contract management systems. Working Conditions Hybrid working model (minimum 2 days in office per week). Some travel across the local authority's property estate may be required. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Nov 27, 2025
Seasonal
Interim Senior Procurement Officer - Property Management About Us Connect2Dorset is a managed service agency owned by Dorset Council, providing temporary, contract and interim opportunities within Dorset Council. Our service is built on our values of being ethical, trustworthy and caring, with profits returned to our Local Authority shareholders. Location: Hybrid (minimum 2 days in office per week) Contract: Interim - 4 months Day Rate: Competitive (Inside IR35) Start Date: Immediate Role Purpose We are seeking an experienced Interim Senior Assets & Property Procurement Officer to lead urgent and complex procurements. This role will support the delivery of high-value contracts for property management during a critical period of transition. The primary purpose of the recruitment is a skilled procurement officer with an understanding of property management. This supports the strategic procurements including: managing agents for farms, hotels and industrial units (must be PA23); lease management and lettings; and fire strategies & risk assessments. Key Responsibilities Manage end-to-end procurement processes for property-related contracts, including repairs, planned maintenance, compliance testing, and construction projects. Ensure all procurement activity complies with UK public procurement regulations, the Procurement Act 2023, and local authority standing orders. Prepare tender documentation, lead supplier engagement, and oversee evaluation and award processes. Advise internal stakeholders on procurement strategy, risk management, and contract compliance for property and asset services. Oversee supplier performance and manage contractual obligations, including KPIs and SLAs. Support the development and delivery of frameworks and dynamic purchasing systems for property maintenance and construction services. Drive social value and sustainability outcomes in property-related procurements. Maintain accurate records for audit and governance purposes. Provide expert guidance to internal teams during a period of transition or high workload. Essential Skills & Experience Proven experience in public sector procurement, ideally within property, housing, or construction in a local authority setting. Strong knowledge of UK procurement legislation and contract forms (JCT, NEC). Ability to manage multiple high-priority projects under tight deadlines. Excellent stakeholder engagement and negotiation skills. Immediate availability and ability to adapt quickly to changing priorities. Desirable MCIPS or equivalent procurement qualification. Experience delivering social value and sustainability objectives in procurement. Familiarity with e-tendering platforms and contract management systems. Working Conditions Hybrid working model (minimum 2 days in office per week). Some travel across the local authority's property estate may be required. Connect2Dorset is a trading style of Dorset & Kent Commercial Services LLP - A joint venture between Dorset Council & Commercial Services Kent Ltd. Connect2Dorset is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.
Marks Consulting Partners are currently looking for a Senior Housing Officer to work with one of our Charity clients in Surrey What the job will be doing To lead and support the delivery of high-quality, customer-focused housing management services. To manage complex tenancy and estate issues and support continuous service improvements across the organisation. To provide effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy. To lead with external agencies, legal representatives, and local authorities. To contribute to the development and implementation of strategies, policies, procedures and service improvements within tenancy support. To have higher- level knowledge of housing legalisation and conflict resolution and strategic thinking. To have higher- level strategic and operational decision making. To assist the maintenance team as necessary to ensure responsive repairs and other maintain issues are dealt with as required. To drive performance improvement, ensuring key performance indicators (KPIs) are met or exceeded What you will need Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support. Strong knowledge of relevant legislative and regulatory requirements within Housing Support, evictions, housing and other welfare benefit claims Able to mediate and resolve difficult issues between tenants Qualified or part qualified in a relevant professional housing qualification. Full Driving Licence and able to use own vehicle for business use How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Nov 27, 2025
Full time
Marks Consulting Partners are currently looking for a Senior Housing Officer to work with one of our Charity clients in Surrey What the job will be doing To lead and support the delivery of high-quality, customer-focused housing management services. To manage complex tenancy and estate issues and support continuous service improvements across the organisation. To provide effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy. To lead with external agencies, legal representatives, and local authorities. To contribute to the development and implementation of strategies, policies, procedures and service improvements within tenancy support. To have higher- level knowledge of housing legalisation and conflict resolution and strategic thinking. To have higher- level strategic and operational decision making. To assist the maintenance team as necessary to ensure responsive repairs and other maintain issues are dealt with as required. To drive performance improvement, ensuring key performance indicators (KPIs) are met or exceeded What you will need Experience of working as a Housing Officer within a community setting, ideally with tenants that require additional support. Strong knowledge of relevant legislative and regulatory requirements within Housing Support, evictions, housing and other welfare benefit claims Able to mediate and resolve difficult issues between tenants Qualified or part qualified in a relevant professional housing qualification. Full Driving Licence and able to use own vehicle for business use How to Apply If you would like any further details about this position, please contact Joshua Bourne at Marks Consulting Partners. If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in contract and permanent recruitment of technical property, regeneration & development, housing services and HR staff to the public sector including housing associations, local authorities, and related private sector organisations. We do not advertise all our vacancies so please give us a call and register with us to be notified of all suitable roles.
Croydon Council are looking for a Senior Disrepair Specialist Officer to join their busy and high-profile Disrepair Team. You'll play a key role in inspecting properties, diagnosing disrepair issues, specifying works, and managing cases from start to completion. The role involves contractor management, Health & Safety monitoring, tenant liaison, coordinating temporary decants, and working closely with teams such as Legal and Tenancy. This position is site-based 4 days a week, with hybrid working from home and the office. Key Responsibilities Survey properties and specify disrepair works Raise orders and manage contractors Oversee cases from initial inspection to completion Carry out pre-, mid- and post-inspections Ensure Health & Safety compliance Support tenants through the works process Coordinate temporary decants Work collaboratively with internal stakeholders Requirements Strong property maintenance background Technical knowledge of repairs and building issues Disrepair experience preferred but training provided Experience in major repairs or project management desirable Social housing experience beneficial Understanding of H&S legislation Excellent communication and customer service skills Confident with Outlook (other systems training provided) Commercial awareness Full UK driving licence + Basic DBS Ideal fit: Maintenance Surveyors, Repairs/Voids Supervisors, Working Supervisors, Project Managers. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
Nov 27, 2025
Contract
Croydon Council are looking for a Senior Disrepair Specialist Officer to join their busy and high-profile Disrepair Team. You'll play a key role in inspecting properties, diagnosing disrepair issues, specifying works, and managing cases from start to completion. The role involves contractor management, Health & Safety monitoring, tenant liaison, coordinating temporary decants, and working closely with teams such as Legal and Tenancy. This position is site-based 4 days a week, with hybrid working from home and the office. Key Responsibilities Survey properties and specify disrepair works Raise orders and manage contractors Oversee cases from initial inspection to completion Carry out pre-, mid- and post-inspections Ensure Health & Safety compliance Support tenants through the works process Coordinate temporary decants Work collaboratively with internal stakeholders Requirements Strong property maintenance background Technical knowledge of repairs and building issues Disrepair experience preferred but training provided Experience in major repairs or project management desirable Social housing experience beneficial Understanding of H&S legislation Excellent communication and customer service skills Confident with Outlook (other systems training provided) Commercial awareness Full UK driving licence + Basic DBS Ideal fit: Maintenance Surveyors, Repairs/Voids Supervisors, Working Supervisors, Project Managers. For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
Clerks Of Works Inspector Services Ltd
City, Leeds
Job Title: Building Clerk of Works Location: Field Based/home working (Primarily covering the whole of Yorkshire and some areas of the northwest) Salary: 35,000 to 42,000 pro rata depending on experience Job type: Permanent Part time - 3 days per week - no weekend work - with the potential of increasing to full time after 3 months Start date : January 2026 About Us: Are you an experienced Building Clerk of Works who is looking for an opportunity to work on some really great and varied projects ranging in value from 250K to 35M. Or Are you currently working as a Freelance Building Clerk of works and want some security of guaranteed work or Site manager with a trade background, and are ready for the next step in your career? - Are you looking for a new exciting challenge? - Have you got an eye for detail? If you can answer YES to the above, then we have a fantastic opportunity within our growing business. We an independent consultancy providing high quality, traditional Clerks of Works and site inspections services to private and public sector clients, including housing associations and the NHS. Role and Responsibilities: Clerks of works, also known as Site Inspectors, Site Supervisors or Building Quality Officers The role of the clerk of works is making sure that work is carried out to the client's standards, specification, correct materials, workmanship, and to schedule, In most cases, the specifications are prepared by architects or engineers employed by the client. We provide reassurance that works being carried out are in line with the contract documents and best practice. This is achieved through detailed inspections throughout the building process. Monitor the progress against the clients programme for an independent view of the contract at any given stage. Reviewing drawings to ensure that the schemes are being built as planned and query any discrepancies Witness and record all necessary tests, inspections, on behalf of the client. Clerk of works can either be on site full time or make regular weekly visits to site Impartiality ensure value for money for the client even though it may not be obvious at the time, Act as the client's eyes and ears on site, by anticipating problems in advance to prevent abortive works on site and time wasted. Maintain a good relationship with the client and the design team by keeping in regular communication, attending site meetings, and issue weekly reports. You will be required to travel to different locations for this role. The areas of work will include the whole of Yorkshire with the occasional schemes further afield in the North West - Manchester, Cheshire, Lancashire, Liverpool etc The Candidate: Have a wide understanding of the building industry, including knowledge of materials, trades, methods, and legal requirements Experience working on schemes within hospital or health care environments (essential) Experiences working on schemes within social housing environments (desirable) Able to demonstrate a detailed knowledge of various forms of construction Excellent IT skills (Word, outlook, PDF) use iPad tablets on site for writing reports and viewing documents/drawings Own car (essential) Member of ICWCI (desirable) Have an up to date CSCS card (essential) NEC4 supervisor accredited (desirable) Must complete an enhanced DBS check once successful in the role Benefits: Competitive salary Mileage allowance Company mobile phone Company MacBook and iPad Company pension Competitive annual leave, plus bank holidays Candidates with the relevant experience or job titles of; Clerk of the Works, Clerks of Works, Senior Site Manager, Works Inspector, Site Manager, Site Inspector, Construction Site Manager, Inspector, Construction, Clerk of Works, Building Controller, Site Management may also be considered for this role.
Nov 25, 2025
Full time
Job Title: Building Clerk of Works Location: Field Based/home working (Primarily covering the whole of Yorkshire and some areas of the northwest) Salary: 35,000 to 42,000 pro rata depending on experience Job type: Permanent Part time - 3 days per week - no weekend work - with the potential of increasing to full time after 3 months Start date : January 2026 About Us: Are you an experienced Building Clerk of Works who is looking for an opportunity to work on some really great and varied projects ranging in value from 250K to 35M. Or Are you currently working as a Freelance Building Clerk of works and want some security of guaranteed work or Site manager with a trade background, and are ready for the next step in your career? - Are you looking for a new exciting challenge? - Have you got an eye for detail? If you can answer YES to the above, then we have a fantastic opportunity within our growing business. We an independent consultancy providing high quality, traditional Clerks of Works and site inspections services to private and public sector clients, including housing associations and the NHS. Role and Responsibilities: Clerks of works, also known as Site Inspectors, Site Supervisors or Building Quality Officers The role of the clerk of works is making sure that work is carried out to the client's standards, specification, correct materials, workmanship, and to schedule, In most cases, the specifications are prepared by architects or engineers employed by the client. We provide reassurance that works being carried out are in line with the contract documents and best practice. This is achieved through detailed inspections throughout the building process. Monitor the progress against the clients programme for an independent view of the contract at any given stage. Reviewing drawings to ensure that the schemes are being built as planned and query any discrepancies Witness and record all necessary tests, inspections, on behalf of the client. Clerk of works can either be on site full time or make regular weekly visits to site Impartiality ensure value for money for the client even though it may not be obvious at the time, Act as the client's eyes and ears on site, by anticipating problems in advance to prevent abortive works on site and time wasted. Maintain a good relationship with the client and the design team by keeping in regular communication, attending site meetings, and issue weekly reports. You will be required to travel to different locations for this role. The areas of work will include the whole of Yorkshire with the occasional schemes further afield in the North West - Manchester, Cheshire, Lancashire, Liverpool etc The Candidate: Have a wide understanding of the building industry, including knowledge of materials, trades, methods, and legal requirements Experience working on schemes within hospital or health care environments (essential) Experiences working on schemes within social housing environments (desirable) Able to demonstrate a detailed knowledge of various forms of construction Excellent IT skills (Word, outlook, PDF) use iPad tablets on site for writing reports and viewing documents/drawings Own car (essential) Member of ICWCI (desirable) Have an up to date CSCS card (essential) NEC4 supervisor accredited (desirable) Must complete an enhanced DBS check once successful in the role Benefits: Competitive salary Mileage allowance Company mobile phone Company MacBook and iPad Company pension Competitive annual leave, plus bank holidays Candidates with the relevant experience or job titles of; Clerk of the Works, Clerks of Works, Senior Site Manager, Works Inspector, Site Manager, Site Inspector, Construction Site Manager, Inspector, Construction, Clerk of Works, Building Controller, Site Management may also be considered for this role.
£500p/d Umbrella (INSIDE IR35) 7 weeks (interim assignment) London Borough of Croydon Council Hybrid working Are you a commercially sharp, detail-driven Quantity Surveyor ready to take a lead role in delivering major capital programmes? Croydon Council is looking for an experienced Senior Quantity Surveyor to join its Housing - Assets & Repairs division. This is an opportunity to apply your expertise to a varied portfolio of construction, refurbishment and major works projects that directly improve homes and communities across the borough. Working within the Capital Delivery Team, . You'll provide expert commercial support across a £42m capital programme, ensuring value for money, accurate cost control and robust contract management. Key Responsibilities Review contractor quotations, tenders and commercial submissions, ensuring accuracy and value for money Prepare pre-tender estimates, tender reports, contract sum analyses and support value engineering activities Oversee contract administration including variations, payment applications and compliance with relevant schedules of rates Monitor project spend, prepare cost reports, forecasts and cashflows, and support governance reporting Provide cost advice to officers across the service and act as a key client-side commercial contact Lead the coordination and quality assurance of external cost consultants Support leaseholder processes by preparing Heads of Cost for Section 20 notices and reconciling final accounts What You'll Need Degree in Quantity Surveying (or similar) and RICS membership Strong understanding of construction costs, procurement and public-sector project delivery Excellent commercial and financial skills, including budgeting, forecasting and contract analysis Ability to interpret specifications, drawings and schedules of rates Confident communicator able to work effectively with contractors, consultants and internal stakeholders Experience delivering medium to large projects in either the public or private sector For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
Nov 25, 2025
Contract
£500p/d Umbrella (INSIDE IR35) 7 weeks (interim assignment) London Borough of Croydon Council Hybrid working Are you a commercially sharp, detail-driven Quantity Surveyor ready to take a lead role in delivering major capital programmes? Croydon Council is looking for an experienced Senior Quantity Surveyor to join its Housing - Assets & Repairs division. This is an opportunity to apply your expertise to a varied portfolio of construction, refurbishment and major works projects that directly improve homes and communities across the borough. Working within the Capital Delivery Team, . You'll provide expert commercial support across a £42m capital programme, ensuring value for money, accurate cost control and robust contract management. Key Responsibilities Review contractor quotations, tenders and commercial submissions, ensuring accuracy and value for money Prepare pre-tender estimates, tender reports, contract sum analyses and support value engineering activities Oversee contract administration including variations, payment applications and compliance with relevant schedules of rates Monitor project spend, prepare cost reports, forecasts and cashflows, and support governance reporting Provide cost advice to officers across the service and act as a key client-side commercial contact Lead the coordination and quality assurance of external cost consultants Support leaseholder processes by preparing Heads of Cost for Section 20 notices and reconciling final accounts What You'll Need Degree in Quantity Surveying (or similar) and RICS membership Strong understanding of construction costs, procurement and public-sector project delivery Excellent commercial and financial skills, including budgeting, forecasting and contract analysis Ability to interpret specifications, drawings and schedules of rates Confident communicator able to work effectively with contractors, consultants and internal stakeholders Experience delivering medium to large projects in either the public or private sector For more information, please contact Izzie Guimaraes at Carrington West on (phone number removed) or (url removed)
We're recruiting an experienced and customer-focused Resident Access Adviser to join a busy Resident Access Team. This is an excellent opportunity for a professional with strong communication skills, a passion for customer service, and experience handling enquiries across multiple channels. You'll play a key role as the first point of contact for residents, providing advice, resolving enquiries, processing requests, and signposting customers to the correct services. Working across phone, face-to-face, email, web, and digital channels, you'll help ensure a seamless resident experience while supporting the council's commitment to customer excellence and digital transformation. The role will predominantly be remote working with occasional travel to officer for meetings. The Role Act as the first point of contact for residents, dealing with enquiries across a wide range of services including Parking, Waste, Council Tax, Benefits, Housing, Planning, Licensing, Environmental Services and more. Quickly understand customer needs and resolve enquiries efficiently, promoting digital channels and assisted self-service where appropriate. Handle enquiries via telephone (inbound and outbound), face-to-face, email, web, live chat, SMS and written correspondence. Accurately process payments in line with required security, GDPR and data protection procedures. Maintain and update CRM and other council databases to ensure accurate customer records and enable reporting. Provide excellent customer service, ensuring queries are handled professionally, consistently and to a high standard. Signpost and triage residents to specialist teams for more complex enquiries. Support the delivery of surveys, feedback collection and customer insight activities. Assist with training new staff, offering advice, guidance and acting as a buddy where required. Maintain up-to-date knowledge of council services, processes, systems and organisational changes. Uphold confidentiality and information management requirements in all work. Support contingency or emergency response duties as required, including potential out-of-hours work. Participate in ongoing service improvement, offering ideas and practical solutions to enhance the resident experience. Work flexibly across multiple channels, locations and operational demands, including supporting digital delivery and queue-busting where needed. Key Requirements Experience working in a customer service environment, contact centre or high-volume frontline service. Ability to communicate clearly and effectively with a wide range of customers across different channels. Strong listening skills and the ability to understand and resolve enquiries efficiently. Ability to retain and apply large volumes of information across multiple service areas. Excellent written communication skills and attention to detail. Strong ICT skills, including experience using CRM systems, council databases and Microsoft applications. Ability to work under pressure, manage competing demands and remain calm in challenging situations. Experience dealing with difficult or distressed customers. Ability to work collaboratively with colleagues, service departments and external partners. Strong organisational and time management skills. A positive, flexible approach with a commitment to delivering excellent customer service. Ability to support others, including mentoring junior staff or assisting with escalated enquiries. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from customer service and resident access professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Nov 24, 2025
Contract
We're recruiting an experienced and customer-focused Resident Access Adviser to join a busy Resident Access Team. This is an excellent opportunity for a professional with strong communication skills, a passion for customer service, and experience handling enquiries across multiple channels. You'll play a key role as the first point of contact for residents, providing advice, resolving enquiries, processing requests, and signposting customers to the correct services. Working across phone, face-to-face, email, web, and digital channels, you'll help ensure a seamless resident experience while supporting the council's commitment to customer excellence and digital transformation. The role will predominantly be remote working with occasional travel to officer for meetings. The Role Act as the first point of contact for residents, dealing with enquiries across a wide range of services including Parking, Waste, Council Tax, Benefits, Housing, Planning, Licensing, Environmental Services and more. Quickly understand customer needs and resolve enquiries efficiently, promoting digital channels and assisted self-service where appropriate. Handle enquiries via telephone (inbound and outbound), face-to-face, email, web, live chat, SMS and written correspondence. Accurately process payments in line with required security, GDPR and data protection procedures. Maintain and update CRM and other council databases to ensure accurate customer records and enable reporting. Provide excellent customer service, ensuring queries are handled professionally, consistently and to a high standard. Signpost and triage residents to specialist teams for more complex enquiries. Support the delivery of surveys, feedback collection and customer insight activities. Assist with training new staff, offering advice, guidance and acting as a buddy where required. Maintain up-to-date knowledge of council services, processes, systems and organisational changes. Uphold confidentiality and information management requirements in all work. Support contingency or emergency response duties as required, including potential out-of-hours work. Participate in ongoing service improvement, offering ideas and practical solutions to enhance the resident experience. Work flexibly across multiple channels, locations and operational demands, including supporting digital delivery and queue-busting where needed. Key Requirements Experience working in a customer service environment, contact centre or high-volume frontline service. Ability to communicate clearly and effectively with a wide range of customers across different channels. Strong listening skills and the ability to understand and resolve enquiries efficiently. Ability to retain and apply large volumes of information across multiple service areas. Excellent written communication skills and attention to detail. Strong ICT skills, including experience using CRM systems, council databases and Microsoft applications. Ability to work under pressure, manage competing demands and remain calm in challenging situations. Experience dealing with difficult or distressed customers. Ability to work collaboratively with colleagues, service departments and external partners. Strong organisational and time management skills. A positive, flexible approach with a commitment to delivering excellent customer service. Ability to support others, including mentoring junior staff or assisting with escalated enquiries. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from customer service and resident access professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
This is a key position within the Corporate Property team based in Grays. The postholder will support the development, delivery, and continuous improvement of the Council s Corporate Property Strategy. You will provide expert professional and strategic property advice across all Council departments, ensuring the Council s estate is compliant, efficiently managed, and aligned with service and corporate priorities. This role is designed for someone with significant public-sector experience and a strong understanding of local authority governance a critical requirement for operating effectively in a political and regulated environment. Key Responsibilities Strategic Estate Management Support the development and implementation of the Council s Corporate Property Strategy. Provide strategic guidance on estate optimisation, statutory compliance, acquisitions, disposals, leases, and investment decisions. Lead and contribute to strategic asset reviews, ensuring long-term planning aligns with corporate objectives. Professional Property Advisory Provide expert advice on valuations, rent reviews, lease renewals, negotiations, and landlord/tenant matters. Ensure all property decisions comply with relevant legislation, best practice, and public-sector asset management principles. Commission and manage external professional advisors when required. Public-Sector Support & Collaboration Work closely with Council departments including housing, regeneration, education, and social care to interpret service needs and provide effective property solutions. Support strategic projects, capital programmes, and regeneration initiatives with property intelligence. Build and maintain strong relationships with senior management, service leads, and elected members. Governance, Reporting & Compliance Prepare high-quality reports, business cases, and committee papers for senior leadership and elected members. Navigate local authority governance processes confidently, ensuring transparency, accountability, and due process. Maintain accurate asset data and contribute to corporate reporting, audits, and statutory returns. Financial, Performance & Risk Management Monitor estate performance, utilisation, income, and running costs in line with public-sector financial controls. Identify and manage risks related to compliance, asset condition, and statutory obligations. Support the development and monitoring of budgets, ensuring value-for-money decisions. Skills & Experience Required Essential: Significant experience working within a public-sector property or estates function. Local authority governance experience Degree in Property, Real Estate, Surveying, or related field. RICS membership (MRICS/AssocRICS) or strong progress toward qualification. Strong understanding of public-sector legislation, compliance, and asset management frameworks. Demonstrated experience in strategic estate management, valuations, lease negotiations, and property transactions. Excellent report-writing and presentation skills for senior officers and elected members. Strong communication and stakeholder engagement skills across all levels. Desirable: Experience within a politically sensitive environment. Knowledge of regeneration, capital programmes, and service transformation projects. Familiarity with property management systems and data-driven estate decision-making.
Nov 21, 2025
Contract
This is a key position within the Corporate Property team based in Grays. The postholder will support the development, delivery, and continuous improvement of the Council s Corporate Property Strategy. You will provide expert professional and strategic property advice across all Council departments, ensuring the Council s estate is compliant, efficiently managed, and aligned with service and corporate priorities. This role is designed for someone with significant public-sector experience and a strong understanding of local authority governance a critical requirement for operating effectively in a political and regulated environment. Key Responsibilities Strategic Estate Management Support the development and implementation of the Council s Corporate Property Strategy. Provide strategic guidance on estate optimisation, statutory compliance, acquisitions, disposals, leases, and investment decisions. Lead and contribute to strategic asset reviews, ensuring long-term planning aligns with corporate objectives. Professional Property Advisory Provide expert advice on valuations, rent reviews, lease renewals, negotiations, and landlord/tenant matters. Ensure all property decisions comply with relevant legislation, best practice, and public-sector asset management principles. Commission and manage external professional advisors when required. Public-Sector Support & Collaboration Work closely with Council departments including housing, regeneration, education, and social care to interpret service needs and provide effective property solutions. Support strategic projects, capital programmes, and regeneration initiatives with property intelligence. Build and maintain strong relationships with senior management, service leads, and elected members. Governance, Reporting & Compliance Prepare high-quality reports, business cases, and committee papers for senior leadership and elected members. Navigate local authority governance processes confidently, ensuring transparency, accountability, and due process. Maintain accurate asset data and contribute to corporate reporting, audits, and statutory returns. Financial, Performance & Risk Management Monitor estate performance, utilisation, income, and running costs in line with public-sector financial controls. Identify and manage risks related to compliance, asset condition, and statutory obligations. Support the development and monitoring of budgets, ensuring value-for-money decisions. Skills & Experience Required Essential: Significant experience working within a public-sector property or estates function. Local authority governance experience Degree in Property, Real Estate, Surveying, or related field. RICS membership (MRICS/AssocRICS) or strong progress toward qualification. Strong understanding of public-sector legislation, compliance, and asset management frameworks. Demonstrated experience in strategic estate management, valuations, lease negotiations, and property transactions. Excellent report-writing and presentation skills for senior officers and elected members. Strong communication and stakeholder engagement skills across all levels. Desirable: Experience within a politically sensitive environment. Knowledge of regeneration, capital programmes, and service transformation projects. Familiarity with property management systems and data-driven estate decision-making.
We're recruiting an experienced and motivated Senior Housing Benefit Appeals Officer to join a proactive Benefits Service within a busy local authority. This is an excellent opportunity for a specialist with strong technical knowledge of Housing Benefit, Council Tax Benefit and financial assessments to make an immediate impact on service performance, quality assurance, and complex casework. You'll play a key role in managing complex Housing Benefit and Council Tax Benefit appeal cases, preparing tribunal submissions, providing expert advice, and supporting quality assurance across the service. This role focuses solely on appeals work, with an emphasis on technical accuracy, legislative interpretation and effective representation at hearings. The role is primarily home-based, however you will be required to attend occasional office meetings and must be able to travel to tribunal hearings several times per month. The Role Support and deputise for the Team Leader, contributing to the management of a team delivering complex Housing Benefit and Council Tax Benefit assessments. Review and assess complex appeal cases, including carrying out home visits where appropriate. Lead on Housing Benefit and Council Tax Benefit appeals, reviewing cases, preparing detailed submissions, and representing the authority at Tribunal hearings. Respond to queries and escalations relating specifically to appeals work. Oversee quality checking of assessments completed by Benefits Officers, ensuring compliance with DWP Performance Standards and local policies. Provide expert technical advice, appeals guidance and knowledge transfer to assessment staff. Ensure accurate subsidy administration, supporting delivery of annual external audit requirements. Monitor recovery of overpayments and support supervision of overpayments staff when required. Manage relationships with internal teams including Revenues, Finance, Adults, Housing, and corporate fraud teams. Maintain in-depth knowledge of all relevant legislation including Housing Benefit Regulations 1987, Council Tax Benefit Regulations 1992, Decision & Appeals Regulations 2001, and pension-related regulations. Undertake full assessments for complex cases across Housing Benefit, Council Tax Benefit, Fairer Charging, Supporting People and other financial assessments. Attend meetings, surgeries, take-up events and contribute to service improvement initiatives. Identify potential fraud cases and refer appropriately. Ensure all work is carried out to required standards and support process improvements across the service. Key Requirements Demonstrable recent and relevant experience as a Housing Benefit Appeals Officer, ideally in your most recent role. Strong background preparing appeal submissions and representing cases at Tribunal. In-depth knowledge of Housing Benefit and Council Tax Benefit legislation, including complex regulations. Strong understanding of social care financial assessments, subsidy rules and DWP requirements. Minimum of 3 years' experience within a Housing Benefits environment, with a focus on appeals. Please note: General Housing Benefit experience will not be considered unless it directly relates to appeals work. Excellent written and verbal communication skills, with the ability to present complex information clearly. Strong analytical skills with the ability to interpret legislation and assess complex cases accurately. Ability to use HB systems confidently and learn Northgate or Civica systems as required. Strong numeracy and literacy skills, ideally to GCSE/O-Level standard or equivalent. Ability to work independently under pressure with competing priorities. Strong interpersonal skills with the ability to build effective working relationships across teams. Ability to maintain up-to-date knowledge through continuous professional development. Ability to travel to Tribunal hearings several times per month. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Benefits and Revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Nov 20, 2025
Contract
We're recruiting an experienced and motivated Senior Housing Benefit Appeals Officer to join a proactive Benefits Service within a busy local authority. This is an excellent opportunity for a specialist with strong technical knowledge of Housing Benefit, Council Tax Benefit and financial assessments to make an immediate impact on service performance, quality assurance, and complex casework. You'll play a key role in managing complex Housing Benefit and Council Tax Benefit appeal cases, preparing tribunal submissions, providing expert advice, and supporting quality assurance across the service. This role focuses solely on appeals work, with an emphasis on technical accuracy, legislative interpretation and effective representation at hearings. The role is primarily home-based, however you will be required to attend occasional office meetings and must be able to travel to tribunal hearings several times per month. The Role Support and deputise for the Team Leader, contributing to the management of a team delivering complex Housing Benefit and Council Tax Benefit assessments. Review and assess complex appeal cases, including carrying out home visits where appropriate. Lead on Housing Benefit and Council Tax Benefit appeals, reviewing cases, preparing detailed submissions, and representing the authority at Tribunal hearings. Respond to queries and escalations relating specifically to appeals work. Oversee quality checking of assessments completed by Benefits Officers, ensuring compliance with DWP Performance Standards and local policies. Provide expert technical advice, appeals guidance and knowledge transfer to assessment staff. Ensure accurate subsidy administration, supporting delivery of annual external audit requirements. Monitor recovery of overpayments and support supervision of overpayments staff when required. Manage relationships with internal teams including Revenues, Finance, Adults, Housing, and corporate fraud teams. Maintain in-depth knowledge of all relevant legislation including Housing Benefit Regulations 1987, Council Tax Benefit Regulations 1992, Decision & Appeals Regulations 2001, and pension-related regulations. Undertake full assessments for complex cases across Housing Benefit, Council Tax Benefit, Fairer Charging, Supporting People and other financial assessments. Attend meetings, surgeries, take-up events and contribute to service improvement initiatives. Identify potential fraud cases and refer appropriately. Ensure all work is carried out to required standards and support process improvements across the service. Key Requirements Demonstrable recent and relevant experience as a Housing Benefit Appeals Officer, ideally in your most recent role. Strong background preparing appeal submissions and representing cases at Tribunal. In-depth knowledge of Housing Benefit and Council Tax Benefit legislation, including complex regulations. Strong understanding of social care financial assessments, subsidy rules and DWP requirements. Minimum of 3 years' experience within a Housing Benefits environment, with a focus on appeals. Please note: General Housing Benefit experience will not be considered unless it directly relates to appeals work. Excellent written and verbal communication skills, with the ability to present complex information clearly. Strong analytical skills with the ability to interpret legislation and assess complex cases accurately. Ability to use HB systems confidently and learn Northgate or Civica systems as required. Strong numeracy and literacy skills, ideally to GCSE/O-Level standard or equivalent. Ability to work independently under pressure with competing priorities. Strong interpersonal skills with the ability to build effective working relationships across teams. Ability to maintain up-to-date knowledge through continuous professional development. Ability to travel to Tribunal hearings several times per month. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from Benefits and Revenues professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
We are seeking a dedicated and compassionate Sheltered Housing Officer to join a local authority's Sheltered Housing Team in Essex. This vital role supports older and vulnerable residents by delivering a high-quality, resident-focused service that is data-led and performance-driven. Key Responsibilities: Manage day-to-day operations of a sheltered housing scheme Conduct new tenant inductions, daily welfare checks, and update support plans Ensure full compliance with health and safety regulations, including fire safety and telecare systems Liaise with external agencies to support tenants and coordinate social activities Promote independent living and encourage a strong sense of community Address safeguarding concerns and maintain accurate, up-to-date records Participate in an emergency out-of-hours rota Ideal Candidate Profile: Excellent communication skills and a compassionate, empathetic approach Experience supporting older or vulnerable individuals, including those with disabilities Ability to remain calm under pressure and work independently Confident with IT and Microsoft Office tools Knowledge of sheltered housing, safeguarding protocols, and telecare systems Holds a valid UK driving licence and access to a vehicle with business insurance Flexible attitude towards emergency or out-of-hours work How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Nov 19, 2025
Contract
We are seeking a dedicated and compassionate Sheltered Housing Officer to join a local authority's Sheltered Housing Team in Essex. This vital role supports older and vulnerable residents by delivering a high-quality, resident-focused service that is data-led and performance-driven. Key Responsibilities: Manage day-to-day operations of a sheltered housing scheme Conduct new tenant inductions, daily welfare checks, and update support plans Ensure full compliance with health and safety regulations, including fire safety and telecare systems Liaise with external agencies to support tenants and coordinate social activities Promote independent living and encourage a strong sense of community Address safeguarding concerns and maintain accurate, up-to-date records Participate in an emergency out-of-hours rota Ideal Candidate Profile: Excellent communication skills and a compassionate, empathetic approach Experience supporting older or vulnerable individuals, including those with disabilities Ability to remain calm under pressure and work independently Confident with IT and Microsoft Office tools Knowledge of sheltered housing, safeguarding protocols, and telecare systems Holds a valid UK driving licence and access to a vehicle with business insurance Flexible attitude towards emergency or out-of-hours work How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).